System Requirements and Platform Support Guide: Foglight 5.9.x

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Foglight® 5.9.

x
System Requirements and Platform
Support Guide
© 2019 Quest Software Inc.
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Foglight System Requirements and Platform Support Guide


Updated - July 2019
Software Version - 5.9.x
Contents

Hardware requirements and guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5


About hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Server components and tiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Single-tier hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Multi-tier hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Agent Manager resource requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Supported platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Supported platforms for the Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Final platform support notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported external databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Supported platforms for the Agent Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Final platform support notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operating system patch requirements for the JRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Validated web browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
End of support notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What about other browsers? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Supported PDF report viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
We are more than just a name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Our brand, our vision. Together. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacting Quest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Technical support resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Foglight 5.9.x System Requirements and Platform Support Guide


4
Contents
1
Hardware requirements and
guidelines
This System Requirements and Platform Support Guide contains information on the hardware requirements and
supported platforms for this release of Foglight®. Please review the information in this guide before installing
Foglight.
This guide is intended for Foglight system administrators. The first topic lists the system requirements for the
Management Server and database repository for 32-bit and 64-bit platforms. The next topic lists the platforms
supported for the Management Server, database repository, and the Agent Manager, as well as validated web
browsers and PDF viewer.
IMPORTANT: Foglight discontinued support for the following operating systems starting with Foglight 5.9.4
release: 32-bit Windows, 32-bit Linux, Solaris SPARC64, and Solaris x86-64. If you are still using these
platforms and need further assistance, contact Quest Support.

• About hardware requirements


• Single-tier hardware requirements
• Multi-tier hardware requirements
• Agent Manager resource requirements
This topic lists the hardware requirements (CPU, RAM, and disk storage) for 64-bit installations of the Foglight
Management Server and the database repository.

About hardware requirements


The hardware needed to run Foglight can vary widely depending on several factors, including:
• The number and type of agents that are being used
• The persistence and data-rollup policies
• Agent configuration settings
You should not consider doing a production implementation without conducting a proper scoping and sizing
exercise with a qualified Quest Software Inc. representative. You can arrange for a sizing analysis by contacting
your Quest Software Inc. Sales Representative. At a minimum, you are required to provide hardware matching the
specifications in this topic.

Server components and tiers


Each Foglight® Management Server installation consists of two components:
• The Foglight Management Server
• The Foglight Database Repository
Setting up Foglight to run both of its components on the same machine is known as a single-tier installation. Using
separate machines for each component is known as a multi-tier installation. Whichever configuration you choose,

Foglight 5.9.x System Requirements and Platform Support Guide


5
Hardware requirements and guidelines
each component requires its own specifically-dedicated resources. To help facilitate sizing, the resources required
to support each component are listed separately.

Single-tier hardware requirements


To install Foglight in a single-tier configuration, you must have hardware capable of running both the Management
Server (JVM) and database repository together. The requirements are listed below.

Table 1. Server and database (64-bit platforms)

4-way 2.4 GHz 64-bit CPUs—one of the following:


• 1 quad core
CPU
• 2 dual core
• 4 single core
12 GB in total:
• 6 GB for Management Server
RAM (4 GB for Heap, 2 GB for Java Virtual Machine)
• 4 GB for database repository
• 2 GB for operating system
If using built-in embedded database repository:
• 120 GB, 10000 RPM hard disk or better
Storage If using external database repository:
• For Management Server: 40 GB, 7200 RPM hard disk or better
• For Database Repository: 80 GB, 10000 RPM hard disk or better

Multi-tier hardware requirements


To install Foglight® in a multi-tier configuration, you must have separate hardware for each of the Management
Server (JVM) and database repository. The requirements are listed below.
Table 2. Management Server (64-bit platforms)

2-way 2.4 GHz 64-bit CPUs—one of the following:


CPU • 1 dual core
• 2 single core
8 GB in total:
• 6 GB for Management Server
RAM
(4 GB for Heap, 2 GB for Java Virtual Machine)
2 GB for operating system
Storage 40 GB, 7200 RPM hard disk or better

Table 3. Database Repository (32-bit and 64-bit Platforms)

32-bit 64-bit
2-way 2.4 GHz CPUs—one of the following:
CPU • 1 dual core
• 2 single core

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Hardware requirements and guidelines
Table 3. Database Repository (32-bit and 64-bit Platforms)

3 GB in total: 6 GB in total:
RAM • 2 GB for database repository • 4 GB for database repository
• 1 GB for operating system • 2 GB for operating system
Storag • 80 GB, 10000 RPM hard disk or better
e

Agent Manager resource requirements


Foglight® Agent Manager uses minimal system resources, whether running on a monitored host or monitoring
remotely. The amount used depends on a variety of factors including the number of agents running on the
monitored host, the amount of data being collected, and whether the Management Server is running.

CAUTION: This section is intended to provide general information that is applicable to most Foglight
installations. You should not consider doing a production implementation without conducting a
proper scoping and sizing exercise with a qualified Quest representative.

The following table lists the system resources typically used by the Agent Manager while it is running.

Table 4. Agent Manager: Typical resource requirements

• Varies greatly by cartridge/agent, the amount of data being collected, and the complexity
CPU Usage of the technology being monitored
• Average is 4.8% CPU utilization
• Varies greatly by cartridge/agent, the complexity of the technology being monitored, and
Agent Manager configuration
• Agent Manager base memory requirement is 256 MB. Additional memory may be
required depending on the deployed agent types and instances.
RAM

Example agent package requirements


Foglight for Infrastructure — 12 MB on deployment and 4 MB for each agent instance.
Foglight for VMware — 2560 MB on deployment.
Storage May use up to 1 GB of hard disk for installation, operation, and temporary data storage

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Hardware requirements and guidelines
2
Supported platforms

This chapter lists the platforms supported for the Foglight® Management Server and database repository, for the
Foglight Agent Manager, and for the Operating System cartridge. It also lists the requirements for other software
used with Foglight.
• Supported platforms for the Management Server
• Supported external databases
• Supported platforms for the Agent Manager
• Validated web browsers
• Validated web browsers
• Supported PDF report viewer

Supported platforms for the


Management Server
The Foglight® Management Server is supported on the platforms listed in the following table. These platforms
have passed quality assurance testing with Foglight.
IMPORTANT: Foglight discontinued support for the following operating systems starting with 5.9.4 Foglight
release: 32-bit Windows, 32-bit Linux, Solaris SPARC64, and Solaris 86-64. If you are still using these
platforms and need further assistance, contact Quest Support.

• Foglight is a multi-threaded software application running in a Java Virtual Machine (JVM). It runs on, and
takes advantage of, MultiThreading and HyperThreading (also known as Simultaneous MultiThreading)
enabled environments.

• Unless you are running the installer in console mode, verify that you have an X Window SystemTM
environment prior to installing Foglight on UNIX® platforms.

Table 5. Management Server platforms (64-bit platforms)

Operating System Version


CentOS Linux® a 5.x
6.x
7.x

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Supported platforms
Table 5. Management Server platforms (64-bit platforms)

Operating System Version


Microsoft® Windows® Server 2008 R2
Server 2012
Server 2012 R2
Server 2012 R2 Core
7 (Professional or above)
10
Server 2016
Server 2019
Novell® ®
SUSE Linux Enterprise Server a
10b
11
12
Oracle Linux® a 5.x
6.x
7.x
Red Hat® ®a
Enterprise Linux AP/Server 5.x
6.x
7.x
Ubuntu® Linux® 12.04.x LTS
14.04.x LTS
16.04.x LTS
18.04 x LTS
a. On 64-bit RPM-based Linux platforms, the 32-bit version of libgcc*.rpm must be installed for the installer and
Management Server to run. On 64-bit Ubuntu, the ia32-libs package must be installed.
b. Embedded database is not supported on this version.

Final platform support notice


The following operating system is not supported in this release:

• Microsoft® Windows Server® 2003

Support for the following operating system will be discontinued in an upcoming Foglight® release. This platform is
supported in this release. We hope this notice of planned support changes helps you plan your upgrades.

• Novell® SUSE Linux Enterprise Server 10

Supported external databases


Foglight® Management Server requires a database repository. You have the option of using either the embedded
PostgreSQL® database included with Foglight®, or an external PostgreSQL, Oracle®, SQL Server®, or MySQLTM
database. The embedded database is included with the Management Server and it follows the same lifecycle, it
stops and starts with the server. If you use an external database, you are responsible for its procurement,
installation, and management. Using an external database may improve the Management Server performance.
NOTE: For databases that have different editions, only the editions intended or licensed for production use
are supported for use with Foglight. “Express” or “Lite” editions may be used to test Foglight, but should not
be used in a production deployment.

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9
Supported platforms
Table 6. Supported external databases

Database Supported Versions


PostgreSQL® • 9.4.x, 9.5.x, 9.6.x, and 10.x
• 5.1.45 or later on 5.1.x branch
• 5.5.20 or later on 5.5.x branch
MySQLTM
• 5.6.18 or later on 5.6.x branch
• 5.7.9 or later on 5.7.x branch
• 9i R2 (9.2.x branch)
• 10g R2 (10.2.x branch)
• 11g R1 (11.1.x branch)
Oracle
• 11g R2 (11.2.x branch)
• 12c R1 (version 12.1.x branch)
• 12c R2 (version 12.2.x branch)
• SQL Server 2005 (version 9.00.1399.06 or later)
• SQL Server 2008 (version 10.0.1600 or later)
• SQL Server 2008 R2
a • SQL Server 2012
SQL Server
• SQL Server 2014
• SQL Server 2016
• SQL Server 2017
a. Foglight Database Repository can configure SQL Server Always On Availability Group for high availability on the
back-end database. This only applies to SQL Server 2012 and above.

You can run your external database on any operating system supported by your database vendor, but Quest only
provides support for external database issues that can be reproduced on one of the operating systems (32- or 64-
bit) listed in the following table.

Table 7. Supported operating system versions

Operating System Version


HP-UX 11i v3
IBM ® AIX® 5.3

Microsoft® Windows® Server 2008 R2


Server 2012
Server 2012 R2
Server 2016
Server 2019
10
Oracle Solaris ® 10 (Update 8)
11
Red Hat® Enterprise Linux® 6.x
7.x

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Supported platforms
Supported platforms for the Agent
Manager
The following table lists the platforms that are supported for the Foglight® Agent Manager (FglAM).

Table 8. Supported Agent Manager platforms

OS
Operating System Version Valid Installer(s)
Architecture
CentOS Linux® 5.x IA-32 fglam-<ver>-linux-ia32.bin
6.x x86-64 fglam-<ver>-linux-ia32.bina
7.x fglam-<ver>-linux-x86_64.bin
HP-UX 11i v2 Itanium fglam-<ver>-hpux-ia64.bin
11i v3
IBM® AIX®b 6.1 POWER fglam-<ver>-aix-powerpc.bina , c
7.1
Microsoft® Windows® Vista (SP1 or above) IA-32 fglam-<ver>-windows-ia32.exe
7 (Professional or above) x86-64 fglam-<ver>-windows-ia32.exea
8 (Pro, Enterprise) fglam-<ver>-windows-x86_64.exe
8.1
10
Server 2008 IA-32 fglam-<ver>-windows-ia32.exe
x86-64 fglam-<ver>-windows-ia32.exea
fglam-<ver>-windows-x86_64.exe
Server 2008 R2 x86-64 fglam-<ver>-windows-x86_64.exe
Server 2012
Server 2012 R2
Server 2012 R2 Core
Server 2016
Server 2019
Novell® SUSE Linux® 10 IA-32 fglam-<ver>-linux-ia32.bin
Enterprise Server 11 x86-64 fglam-<ver>-linux-ia32.bina
12 fglam-<ver>-linux-x86_64.bin
12 SP1 and SP2
Oracle® Linux® 4.x IA-32 fglam-<ver>-linux-ia32.bin
5.x x86-64 fglam-<ver>-linux-ia32.bina
6.x fglam-<ver>-linux-x86_64.bin
7.x
Oracle Solaris® 10 (including Zones)d x86-64 fglam-<ver>-solaris-x86_64.bin
SPARC fglam-<ver>-solaris-sparc.bina , b
11 (including Zones)c x86-64 fglam-<ver>-solaris-x86_64.bin
SPARC fglam-<ver>-solaris-sparc.bine

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Supported platforms
Table 8. Supported Agent Manager platforms

OS
Operating System Version Valid Installer(s)
Architecture
Red Hat® Enterprise AP/Server 5.x IA-32 fglam-<ver>-linux-ia32.bin
Linux® 6.x x86-64 fglam-<ver>-linux-ia32.bina
7.x fglam-<ver>-linux-x86_64.bin
Ubuntu® Linux 12.04.x LTS x86-64 fglam-<ver>-linux-x86_64.bin
14.04.x LTS
a.Installer includes a 32-bit JRE, so the maximum heap size is limited to a 32-bit address space, even on a 64-bit
operating system.
b.Before installing or upgrading the Agent Manager, ensure that the latest OS service packs are installed.
c.This platform will switch to a 64-bit JRE when support for 32-bit operating systems is removed (see Final
platform support notice on page 12).
d.See the Support Policy on Virtualization on our support portal for important information on using Foglight in
virtual environments on these platforms.
e.Installer includes a 32-bit JRE. While Solaris 11 only supports 64-bit SPARC hardware, the maximum heap size
is still limited to a 32-bit address space. This platform will switch to a 64-bit JRE in a future release.

Operating system patch requirements for the


JRE
Foglight™ requires a Java Runtime Environment (JRE) to run, both for the Management Server and for the Agent
Manager that runs on monitored hosts.
Foglight installs the JREs it needs, but you must ensure that any machine that will run a component of Foglight
has its operating system patched to the minimum patch level required to support this JRE. This release of Foglight
uses the following Java versions:
Management Server: Java 8
Agent Manager: Java 8
Check with your operating system vendor for the latest operating system patches required to run this version of
Java on your system. Foglight cannot check this during installation.

Final platform support notice


The following operating system is not supported in this release:

• Microsoft® Windows Server® 2003

Support for the following operating systems will be discontinued in an upcoming Foglight® release. These
platforms are supported in this release. We hope this notice of planned support changes helps you plan your
upgrades.

• Oracle® Linux® 4.x

• Novell® SUSE Linux Enterprise Server 10

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Supported platforms
Validated web browsers
The Foglight user interface is designed to work with standards-compliant Web browsers. The following table lists
the Web browsers that is tested and validated for use with this release of Foglight.

Table 9. Validated web browsers

Browser Type Version / Patch Level Validated


Internet Explorer® 11.239.18362.0

Microsoft® Edge 44.18362.1.0

Firefox® 65.0
Safari 12.1.2
ChromeTM 75.0.3770.142

End of support notice


Support for Microsoft® Internet Explorer® 8, 9, and 10 is discontinued as of this Foglight release.
Microsoft ended the support for these versions on January 12, 2016. For more information, visit
https://support.microsoft.com/en-us/lifecycle?p1=13418.

What about other browsers?


The Foglight user interface also works on recent releases of other standards-compliant Web browsers. This
cannot be guaranteed because they have not been tested. If you are using a different browser and encounter a
rendering or navigation problem, we recommend trying one of the validated browsers to see if that resolves your
issue. Quest will only provide support for browser issues that can be reproduced on a validated browser.
The validation testing criteria used by Quest’s Quality Assurance team is as follows:

• Browsers are tested on applicable operating systems including Windows® Server 2008, Windows Server
2012, Windows Vista, Windows 7, Windows 8, Windows 10, Red Hat® Desktop Linux®, Novell® SuSE
Linux Enterprise Desktop, and Mac OS® X.
• The latest browser version or patch release available at the time of this Foglight release was used for
testing. Newer browser versions will be validated as part of our next release.

Supported PDF report viewer


To view PDF reports in Foglight, Adobe Acrobat Reader version 7.0.9 (or later) is preferred.

Foglight 5.9.x System Requirements and Platform Support Guide


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Supported platforms
About Us

We are more than just a name


We are on a quest to make your information technology work harder for you. That is why we build community-
driven software solutions that help you spend less time on IT administration and more time on business innovation.
We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and
accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global
community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue
to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are
challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to
make sure your information technology is designed for you and by you. This is our mission, and we are in this
together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.


Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter
Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q
itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest
For sales or other inquiries, visit https://www.quest.com/company/contact-us.aspx/.

Technical support resources


Technical support is available to Quest customers with a valid maintenance contract and customers who have trial
versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a
day, 365 days a year. The Support Portal enables you to:
• Submit and manage a Service Request.
• View Knowledge Base articles.
• Sign up for product notifications.
• Download software and technical documentation.
• View how-to-videos.
• Engage in community discussions.
• Chat with support engineers online.
• View services to assist you with your product.

Foglight 5.9.x System Requirements and Platform Support Guide


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