Oracle Hospitality OPERA Property Management: Workstation Setup Guide Release 5.6.x

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Oracle® Hospitality OPERA Property

Management
Workstation Setup Guide Release 5.6.x
F18436-05

November 2022
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Workstation Operating System Requirement 2


Contents
Preface ....................................................................................................... 4
Customer Support ...................................................................................................................4
Documentation ........................................................................................................................4
Revision History......................................................................................................................4

1 Workstation Operating System Requirement ..................................... 1


2 Workstation Setup Utility .................................................................... 2
3 Installing the Java Runtime Client ...................................................... 3
Clearing the Java Runtime Client Cache..............................................................................6

4 Setting Microsoft Edge with IE 11 Compatibility Manually ............... 9


Prerequisites ............................................................................................................................9
How to verify your Microsoft Windows operating system version .........................9
Microsoft Edge Chromium .................................................................................................. 12
Microsoft Edge Administrative Template ......................................................................... 14
Enterprise Mode Site List Manager .................................................................................... 20
Configurations ....................................................................................................................... 23
Popup Blocker setting for Reports Preview ...................................................................... 35

5 Setting Adobe Acrobat Reader Preferences ....................................... 38


6 Installing Client Side Applications ................................................... 39
Installing Oracle Business Intelligence Publisher ............................................................. 39

7 Un-Installing Client Side Applications (Optional) ........................... 40


Un-Installing Opera JinitCheck Control ............................................................................ 40
Un-Installing Opera Register Terminal .............................................................................. 42
Un-Installing Oracle JInitiator XXXX ................................................................................. 44

Workstation Operating System Requirement 3


Preface
This document describes how to setup a workstation for Oracle Hospitality OPERA
Property Management Version 5.6 and higher.

Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com
When contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received and any associated log files
Screen shots of each step you take

Documentation
Oracle Hospitality product documentation is available on the Oracle Help Center at
http://docs.oracle.com/en/industries/hospitality/

Revision History
Date Description of Change

June, 2016 • Initial publication.


July, 2016 • Minor updates.
July, 2018 • Updates to reflect current version information.
April, 2019 • Updates to reflect 5.6.5.
April 2022 • Removed support for 5.5
May 2022 • Updated compatibility
November 2022 • Revised OS compatibility

Workstation Operating System Requirement 4


1 Workstation Operating System
Requirement
To find the operating system requirements for Oracle Hospitality OPERA Property
Management Version 5.6 and higher, refer to the OPERA Property Management Client and
Server Compatibility Matrix document on the Oracle Help Center at
https://docs.oracle.com/cd/E98457_01/index.html

1-1
2 Workstation Setup Utility
The workstation setup utility is designed to simplify the configuration required to run
OPERA 5 on Microsoft Edge with IE11 compatibility mode." Please see MOS article (Doc
ID: 2869285.1) https://support.oracle.com/epmos/faces/DocumentDisplay?id=2869285.1

If you use the Workstation Setup Utility, skip over chapters 3 and 4.

1-2
3 Installing the Java Runtime Client
Note: If upgrading from 5.5.0.x to 5.6.x.x it is necessary to clear your Java cache.
Please see the section on Clearing the Java Runtime Client Cache for instructions on
how to do that.

1. To find the required JRE version (for example, JRE 7 or JRE 8), refer to the OPERA
Property Management Client and Server Compatibility Matrix document on the Oracle
Help Center at https://docs.oracle.com/cd/E98457_01/index.html

Note: While the latest update of a supported JRE is recommended, the specific
versions of JRE used during QA of an OPERA patch can be found in the application
release notes.

2. Log on to the workstation with a user account that has local administrator rights.

3. Download the required JRE version from one of these pages:

• http://www.oracle.com/technetwork/java/javase/downloads/jre8-
downloads-2133155.html

• http://www.oracle.com/technetwork/java/javase/archive-139210.html

4. Next to Windows x86 Offline, click the link jre-xxxx-windows-i586.exe to begin


the download.

Note: Only 32-bit versions of the JRE are supported with OPERA.

5. When asked if you want to run or save from download.oracle.com, click Run.

6. Click the Java icon on the taskbar.

Installing the Java Runtime Client 3


7. On the Java Setup - Welcome screen, click Install.

After the installation has completed, the Java Setup - Uninstall out-of-date
versions screen appears.

8. Click Uninstall.

9. Click the Microsoft Windows Start button.

10. Click in the Search programs and files field, type configure java and then press
Enter.

11. On the Java Control Panel screen, click the Security tab.

Installing the Java Runtime Client 4


12. Click Edit Site List….

13. On the Exception Site List screen, click Add.

14. Click in the Location field, enter your OPERA application URL with http and then
click Add.

For example, depending on your OPERA application version and hosted location,
your URLs should look something like:
• http://<yourOPERAURL>.microsdc.us
Or
• http://<yourSSD>-prod-<yourENV>.hospitality.oracleindustry.com

Note: Do not enter a URL that includes ‘OAM’, also do not include any paths beyond
the hostname that ends in .com.

15. Click in the Location field, enter your OPERA application URL with https http and
then click Add.

For example, depending on your OPERA application version and hosted location,
your URLs should look something like:
• https://<yourOPERAURL>.microsdc.us
Or
• https://<yourSSD>-prod-<yourENV>.hospitality.oracleindustry.com

Note: Do not enter a URL that includes ‘OAM’, also do not include any paths beyond
the hostname which ends in .com.

Installing the Java Runtime Client 5


16. On the Java Control Panel screen, select the Advanced tab.

17. Ensure that the Use TLS 1.2 check box is checked. If not, select it.
Note: Older releases of OPERA 5 may also require SSLv3 or TLS1.0 to function.

18. Click Apply and then click OK.

19. Close Microsoft Internet Explorer, open it again, and log into OPERA.

Clearing the Java Runtime Client Cache

When upgrading from 5.5.0.x to 5.6.x.x it is necessary to clear your Java cache after
installing the new JRE version.

Java Cache Clearing is necessary when there is a larger version gap between the
source version and the upgraded target version because we changed the Java
Workstation Cache a few times since lower versions of 5.5.0.x.

Here is what to do:

1. Search for and open Configure Java

Installing the Java Runtime Client 6


2. Under General click Settings

Installing the Java Runtime Client 7


3. Click Delete Files

4. The options 'Trace and Logs Files' and 'Cached Applications and Applets'
should already be ticked when you open this screen > Click OK

Installing the Java Runtime Client 8


4 Setting Microsoft Edge with IE 11
Compatibility Manually
Oracle Hospitality OPERA 5 is compatible when Microsoft Edge (based on Chromium) is
configured to use Internet Explorer (IE) 11 compatibility mode.

This following section explains the changes required to enable IE 11 Compatibility Mode
in Microsoft Edge (based on Chromium).

Note: OPERA 5 is not compatible with Google Chrome, Mozilla Firefox, and other
browsers.

Prerequisites
The Windows version should match with one of the versions listed here:
https://docs.microsoft.com/en-us/deployedge/edge-ie-mode

How to verify your Microsoft Windows operating system


version
1. Go to Windows > Settings

2. Click on System

Setting Microsoft Edge with IE 11 Compatibility Manually 9


3. Click on About and verify the Version under Windows Specifications

Enable Internet Explorer 11 in Windows Features

1. Go to Windows > Turn Windows features on or off

Setting Microsoft Edge with IE 11 Compatibility Manually 10


2. On the Windows Features popup screen, ensure that Internet Explorer 11
checkbox is checked

Setting Microsoft Edge with IE 11 Compatibility Manually 11


Microsoft Edge Chromium
Download and Install Microsoft Edge Chromium

1. Click on the following URL to download Microsoft Edge

https://www.microsoft.com/en-us/edge

Click on “Try Now”

2. Select DOWNLOAD for Windows 10 (Choose based on your machine


Operating System),
Popup window “Download the new Microsoft Edge” is displayed. Click on
Accept and Download

Setting Microsoft Edge with IE 11 Compatibility Manually 12


3. Save the Setup file

4. Navigate to the location where the Setup file is downloaded. Select the file and
right click and then select Run as Administrator. Wait for the Setup to Complete

Setting Microsoft Edge with IE 11 Compatibility Manually 13


Microsoft Edge Administrative Template

Download and Configure the Microsoft Edge Administrative template

1. Click on the following URL to download Microsoft Edge


Administrative Template https://www.microsoft.com/en-
us/edge/business/download

2. Select the below CHANNEL / VERSION :- Current and Supported

Setting Microsoft Edge with IE 11 Compatibility Manually 14


3. Build :- Latest (current latest 87.0.664.60)

4. Platform :- Windows 64-bit

5. Select GET POLICY FILES, Download Microsoft Edge Policy File


popup window is display

6. Click on Accept and Download

Setting Microsoft Edge with IE 11 Compatibility Manually 15


7. Navigate to the download location and extract the Zip file
(MicrosoftEdgePolicyTemplates.zip)

Setting Microsoft Edge with IE 11 Compatibility Manually 16


8. Once the file is extracted to local drive, Go to Windows and launch
“Edit Group Policy”.

9. On Local Group Policy Editor Window, Navigate to Local Computer


Policy > Computer Configuration. Select and do a Right Click on
Administrative Templates, and then Select “Add / Remove
Templates…”

10. On the Add/Remove Templates popup window. Click on Add


button.

Setting Microsoft Edge with IE 11 Compatibility Manually 17


11. On the Policy Templates file selection popup window browse to the
location where MicrosoftEdgePolicyTemplates zip file has been
extracted

12. Under MicrosoftEdgePolicyTemplates folder browse to windows >


adm > en-US, and then select the file “msedge.adm” file and click on
Open button.
Note: select the appropriate folder under “adm” based on the
language you want to setup.

Setting Microsoft Edge with IE 11 Compatibility Manually 18


13. Let the file get loaded and click on the Close button

14. Expand Administrative Templates and verify that Classic


Administrative Templates (ADM) is present.

Setting Microsoft Edge with IE 11 Compatibility Manually 19


Enterprise Mode Site List Manager
Download and Install Enterprise Mode Site List Manager

1. Click on the following URL to download Enterprise Mode Site List Manager
https://www.microsoft.com/en-us/download/details.aspx?id=49974
Download the Enterprise Mode Site List Manager (schema v.2)

2. Navigate to the location where the .msi file has been downloaded. Install the
EMIESiteListManager.msi, Enterprise Mode Site List Manger Setup window is
displayed

3. Click on Next button

Setting Microsoft Edge with IE 11 Compatibility Manually 20


4. Select the Checkbox for End-User License Agreement and click on Next button

5. On the Destination Folder do not make any change and click in Next button

Setting Microsoft Edge with IE 11 Compatibility Manually 21


6. On the Ready to Install Enterprise Mode Site List Manager window click on the
Install button

7. Click on Finish button

Setting Microsoft Edge with IE 11 Compatibility Manually 22


Configurations

This section will explain on how to add OPERA 5 Sites in Enterprise Mode Site List
Manager and then configure the following settings in local Group Policy Editor.

Configure the Enterprise Mode Site List


Use the Enterprise Mode IE website list
Configure the Enterprise Mode Site List
Allow Microsoft Compatibility List
Send all Intranet sites to Internet Explorer 11

Once the sites are added and the above mentioned settings are configured, the sites can
then be launched from Microsoft Edge Chromium browser.

1. Navigate to Windows > Enterprise Mode Site List Manger

Setting Microsoft Edge with IE 11 Compatibility Manually 23


2. On the Enterprise Mode Site List Manger for v.2 schema popup window,
click on the Add button

3. Add new Website window is displayed

Setting Microsoft Edge with IE 11 Compatibility Manually 24


4. Provide below details for the site to be used in Compatibility mode

URL
NOTE :- Make sure that no protocol is specified when adding the URL.
Using a URL like contoso.com, will automatically applies both
http://contoso.com and https://contoso.com.
Open In :- IE11
Standalone IE :- Unchecked
Allow Redirect :- Checked
Compat Mode :- Default Mode
Notes about URL :- Provide some description for the URL (This step is optional)
Click on the Save button.

5. On the Enterprise Mode Site List Manger for v.2 schema popup window,
navigate to File > Save to XML

Setting Microsoft Edge with IE 11 Compatibility Manually 25


6. Navigate to a location where you want to save the Site List XML, and
save the file.
Note: This XML file is used in configure the settings in “Use the
Enterprise Mode IE website list”.
So it is recommended you override the same existing saved XML file
whenever you add new sites.

For Ex: if you save the file as “IEMode.xml”, next time when you add a
new site, see that you choose the same file.

7. Now Edit the Group Policies, Go to Windows > Edit Group Policy

Setting Microsoft Edge with IE 11 Compatibility Manually 26


8 On Local Group Policy Editor window, navigate to Local Computer Policy >
Computer Configuration > Administrative Templates > Classic
Administrative Templates (ADM) > Microsoft Edge.
Double click on Configure Internet Explorer integration

On the popup window set the below, And click on the Apply button and then click on
OK

Check the Enabled radio button


Under Configure Internet Explorer integration drop down select Internet Explorer mode

Setting Microsoft Edge with IE 11 Compatibility Manually 27


9 On Local Group Policy Editor window, navigate to Local Computer Policy >
Computer Configuration > Administrative Templates > Windows Components >
Internet Explorer
10 Double click on Use the Enterprise Mode IE website list

Setting Microsoft Edge with IE 11 Compatibility Manually 28


• - "OPTIONAL: Enable extended hot keys in Internet Explorer mode. By enabling this
optional step, hot keys can be used. When a report is generated in a browser window
using a format such as XML, pressing Ctrl + S causes the SAVE AS button to appear."

Setting Microsoft Edge with IE 11 Compatibility Manually 29


On the popup window set the below, and click on the Apply and OK.
Check the Enabled radio button
Under Options provide the location of the Site List XML saved at above step 3.a.vii as per
below format
file:///C:\\Users\\<user>\\Documents\\<XML file name>.xml

Setting Microsoft Edge with IE 11 Compatibility Manually 30


9 On Local Group Policy Editor window, navigate to Local Computer Policy >
Computer Configuration > Administrative Templates > Windows
Components > Microsoft Edge.

Double click on Configure the Enterprise Mode Site List

Setting Microsoft Edge with IE 11 Compatibility Manually 31


On the popup window set the below, and click on the Apply button

1. Check the Enabled radio button


2. Under Options provide the location of the Site List XML saved at
above step 3.a.vii as per below format
file:///C:\\Users\\<user>\\Documents\\<XML file name>.xml

Setting Microsoft Edge with IE 11 Compatibility Manually 32


10 On Local Group Policy Editor window, navigate to Local Computer Policy >
Computer Configuration > Administrative Templates > Windows
Components > Microsoft Edge.
• Double click on Allow Microsoft Compatibility List

• On the popup window, Check the Enabled radio button, and


click on Apply button

Setting Microsoft Edge with IE 11 Compatibility Manually 33


11 On Local Group Policy Editor window, navigate to Local Computer Policy >
Computer Configuration > Administrative Templates > Windows
Components > Microsoft Edge.
• Double click on Send all Intranet sites to Internet Explorer 11

Setting Microsoft Edge with IE 11 Compatibility Manually 34


• On the popup window, Check the Enabled radio button, and
click on Apply and OK button

Popup Blocker setting for Reports Preview


Note: For PDF documents, if Acrobat Reader is not installed you have the option to Save
the document or Open the document in your browser.
a. Navigate to Settings on the Edge Browser

Setting Microsoft Edge with IE 11 Compatibility Manually 35


b. On the Settings page navigate to Cookies and site permissions > Pop-
ups and redirects

c. Click Add button in the Allow section

Setting Microsoft Edge with IE 11 Compatibility Manually 36


d. Add [*.]oracle.com as the site and click Add button

37
5 Setting Adobe Acrobat Reader
Preferences
Depending on your Adobe Acrobat Reader version, the steps below may differ.

1. Open Adobe Acrobat Reader outside of the application.

2. Select Edit, select Preferences, select Security Enhanced, and unselect the Enable
Protected Mode at startup check box.

3. Select Edit, select Preferences, select Security (Enhanced), and unselect the Enable
Enhanced Security check box.

4. Select Edit, select Preferences, select Security (Enhanced), and select the
Automatically trust sites from my Win OS security zones check box and verify that
the OPERA URL is listed.

Setting Adobe Acrobat Reader Preferences 38


6 Installing Client Side Applications
Below listed is the only required client side application that needs to be installed for
5.6.5.x.

Installing Oracle Business Intelligence Publisher


Trying to install Microsoft .NET Framework 3.5 gives the following errors (which are also
documented at http://docs.oracle.com/cd/E28280_01/bi.1111/e16518/ toc.htm#BIEQI102):

• 0x800f0906: Windows couldn't connect to the Internet to download necessary files. Make
sure that you're connected to the Internet, and click Retry to try again.
• 0x800F081F: The changes could not be completed. Please reboot your computer and try
again.

Use the Microsoft Windows operating system installation media and the workaround:
DISM /Online /Enable-Feature /FeatureName:NetFx3 /All / LimitAccess
/Source:d:\sources\sxs

Now Microsoft .NET Framework 3.5 installs correctly and the BI Publisher installation
can continue. For additional information about installing BI Publisher, see http://
docs.oracle.com/cd/E28280_01/bi.1111/e16518/toc.htm#BIEQI102.

Installing Client Side Applications 39


7 Un-Installing Client Side Applications
(Optional)
With 5.6.5.x OPERA does not require to have Opera JinitCheck Control, Opera Register
Terminal, and Oracle JInitiator XXXXX. Below steps should be carried out to clean-up
existing workstations. Not performing uninstallation will not have any adverse effect, so
this section will be optional. It should be noted that JInitiator XXXXX no longer exists
with 5.6.x version, and should be uninstalled if installed from any previous version.

NOTE: Recommendations before un-installing client side applications

Before un-installing client side applications, it is recommended to backup TermReg.ini


from below location “%ALLUSERSPROFILE%\Oracle\Opera\TermReg.ini”.
After un-installation is completed, verify “TermReg.ini” still exists in
“%ALLUSERSPROFILE%\Oracle\Opera\TermReg.ini”.

Un-Installing Opera JinitCheck Control

1. Open Control Panel


2. Click on Uninstall a program under Programs
3. Select Opera JinitCheck Control
4. Right Click and select Uninstall/Change
5. Select Automatic and click Next
6. Click Finish button.

Un-Installing Client Side Applications (Optional) 40


Un-Installing Client Side Applications (Optional) 41
Un-Installing Opera Register Terminal

1. Open Control Panel


2. Click on Uninstall a program under Programs
3. Select Opera Register Terminal
4. Right Click and select Uninstall/Change
5. Select Automatic and click Next
6. Click Finish button.

Un-Installing Client Side Applications (Optional) 42


Un-Installing Client Side Applications (Optional) 43
Un-Installing Oracle JInitiator XXXX

1. Open Control Panel


2. Click on Uninstall a program under Programs
3. Select Oracle JInitiator XXXX
4. Right Click and select Uninstall/Change
5. Click Yes to confirmation message
6. Click OK button on successfully uninstalled message.

Un-Installing Client Side Applications (Optional) 44


Un-Installing Client Side Applications (Optional) 45

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