A/C-D/C

Battery Backup
Sump Pump System
Instruction Manual & Safety Warnings
Table of Contents
Important Safety Warnings and Connection to existing discharge Cleaning battery terminals 11
Instructions for narrow sumps 7 Replacing the battery 12
Electrical precautions 1 Power failure 13
Battery preparation 1 Battery Instructions 8,9 Pump or fuse failure 13
Battery precautions 1 Pump was activated 14
Control Unit Connections Replacing the pump 14
Introduction Positioning the float switch 9 Battery power level 14
Items included in system 2 Connecting the pump 9
Installing the battery fluid sensor 10 Testing the System
Additional items needed 2
Connecting the battery 10 Testing the float switch 15
Replacement parts list 2
System specifications 2 Connecting two batteries 10 Connecting the Remote Alarm 15
Connecting to AC power 10
Pump & Pipe Parts & Service Information
Installation Instructions Understanding the Warning Technical support 15
IMPORTANT: Even if you have the Pro Series backup sump pump
Installation options 3 Lights and Alarms Troubleshooting Guide 16 system installed by someone else, you must read and follow the
Direct discharge to outside 4 Silencing the alarm 10
Warranty 17 safety information contained in this manual. Failure to do so
Connection to existing discharge 5 Battery fluid is low 11
Battery problem 11 Other Products 18 could result in property damage, serious injury, or death.
Direct discharge for narrow sumps 6
Important Safety certain that it is only connected to a properly • Have plenty of fresh water and soap nearby in
grounded 3-prong receptacle (preferably with case battery acid contacts skin, clothing or
Warnings & Instructions ground fault circuit intercept). If you have a eyes.
2-prong receptacle, have a licensed • Wear eye and clothing protection and avoid
SAVE THESE INSTRUCTIONS. This manual electrician replace it with a 3-prong touching your eyes while working with
contains important SAFETY WARNINGS and receptacle according to local codes and battery acid or working near the battery.
OPERATING INSTRUCTIONS for the PHCC Pro ordinances. • If battery acid contacts skin or clothing, wash
Series 2400 battery backup sump pump system. • DO NOT use an extension cord. The electrical immediately with soap and water. If acid
You will need to refer to it before attempting any outlet should be within the length of the enters eye, immediately flood eye with
installation or maintenance. ALWAYS keep these pump’s power cord, and at least 4 feet above running cold water for at least 15 minutes
POSITIVE POST HAS NEGATIVE POST HAS
instructions with the unit so that they will be the floor. and get prompt medical attention.
LARGER DIAMETER SMALLER DIAMETER
easily accessible. • DO NOT use an attachment not recommended • Battery posts and terminals contain lead and
or sold by the manufacturer. It may result in lead compounds, chemicals known to the
Failure to read and follow these warnings and a risk of fire or injury from an electrical shock. State of California to cause cancer and
instructions could result in property damage, • DO NOT operate the computer control unit if reproductive harm. Wash hands after
serious injury, or death. It is important to read it has received a sharp blow, been dropped, or handling.
this manual, even if you did not install the Pro otherwise damaged in any way.
Series backup sump pump system, since this • DO NOT disassemble the control unit. BATTERY PRECAUTIONS
manual contains safety information regarding • DO protect the electrical cord from sharp
the use and maintenance of this product. DO objects, hot surfaces, oil and chemicals. ! DANGER
NOT DISCARD THIS MANUAL. Avoid kinking the cord. Explosive gases could cause serious injury or POSITIVE NEGATIVE
• MAKE SURE the supply circuit has a fuse or death. Cigarettes, flames or sparks could POST POST
ELECTRICAL PRECAUTIONS circuit breaker rated to handle the power cause battery to explode in enclosed spaces.
requirements of this system. Charge in a well-ventilated area. Always
! DANGER shield eyes and face from battery. Keep vent
Risk of electrical and fire hazard. May result When service is required, contact Glentronics caps tight and level.
in death, serious injury, shock or burns. To technical support at 800-991-0466, option #3, of these items can melt it, causing a severe
help reduce these risks, observe the or send an e-mail to [email protected]. To help reduce these risks, observe the burn.
following precautions: Return the control unit to the manufacturer for following precautions: • ALWAYS remove the power cord from the
• DO NOT walk on wet areas of the basement any repairs at the following address: • NEVER smoke or allow a spark or flame in the electrical outlet before connecting or
until all power has been turned off. If the vicinity of the battery. disconnecting the battery cables.
main power supply is in a wet basement, call Glentronics, Inc. • Use the Pro Series control unit for charging a • Check the polarity of the battery posts. The
an electrician. 645 Heathrow Drive LEAD-ACID battery only. DO NOT use the POSITIVE (+) battery post usually has a larger
• NEVER handle the control unit with wet Lincolnshire, IL 60069-4205 control unit for charging dry-cell batteries diameter than the NEGATIVE (-) post.
hands or while standing on a wet surface. that are most commonly used with home • When connecting the battery cables, first
• ALWAYS unplug the control unit and BATTERY PREPARATION appliances. connect the small ring on the end of the
disconnect the cables from the battery before • Be sure the area around the battery is well- WHITE wire to the NEGATIVE (-) post of the
attempting any maintenance or cleaning. ! WARNING / POISON
ventilated. battery, and then connect the large ring on
• ALWAYS unplug the main pump when Sulfuric acid can cause blindness or severe • When cleaning or adding water to the battery, the end of the BLACK wire to the POSITIVE (+)
installing or servicing the backup pump or burns. Avoid contact with skin, eyes, or first fan the top of the battery with a piece of post of the battery.
float switch to avoid electric shock. clothing. In the event of an accident, flush cardboard (or another non-metallic material)
• DO NOT expose the control unit to rain or with water and call a physician immediately. to blow away any hydrogen or oxygen gas that
snow. KEEP OUT OF REACH OF CHILDREN. may have been emitted from the battery. ! DANGER
• DO NOT pull the cord when disconnecting the • DO NOT drop a metal tool onto the battery. It Do not use this system to pump flammable
control unit. Pull the plug. To help reduce these risks, observe the might spark or short-circuit the battery and or explosive fluids such as gasoline, fuel oil,
• MAKE SURE THERE IS A PROPERLY following precautions: cause an explosion. kerosene, etc.
GROUNDED RECEPTACLE AVAILABLE. This • Someone should be within range of your voice • Remove personal metal items such as rings,
pump is wired with a 3-prong grounded plug. or close enough to come to your aid when you bracelets, watches, etc. when working with a
To reduce the risk of electrical shock, be work near a lead-acid battery. lead-acid battery. A short circuit through one

Page 1
Introduction To extend the battery run time, two batteries may The internal construction of some wet cell batteries
be connected to the Pro Series 2400 system by may not be compatible with this system.
The PHCC Pro Series 2400 A/C-D/C backup sump purchasing a second battery and acid pack, as Glentronics can not guarantee the compatibility of
pump is designed as an emergency backup well as a set of battery jumper cables. Jumper other brands of batteries. The use of a Pro Series
system to support your main AC sump pump, and cables specifically designed for this use are battery is HIGHLY recommended.
it will automatically begin pumping any time the available from the manufacturer, Glentronics, Inc. • 1½” rigid PVC pipe and fittings
float switch is activated by rising water. • PVC primer and cement
The Pro Series Sump Pump System includes: • A union with hose clamps or a “Y” connector
If your main AC pump breaks or is unable to keep • A control unit with a dual float switch, a and two (2) check valves, depending on the
up with all the incoming water, the Pro Series battery fluid level sensor, battery cables, a 5 installation method you use
pump is capable of running without discharging amp AC fuse, and a 20 amp DC fuse • A 1½” PVC pipe adapter (1½” SLIP x 1½”
the battery, as long as the AC power is on. As • A metal hose clamp for mounting the float MIPT)
• Two (2) acid packs to fill the dry batteries
soon as the AC power is interrupted, the battery switch • A surge protector (recommended)
• A set of battery cables with rings on both
takes over. Should any malfunction or emergency • A pump • Six (6) quarts of 1.265 specific gravity battery
ends to connect the two batteries together
occur that involves the sump pump, the battery, • A battery box acid
(available from Glentronics, Inc.)
or the AC power, the Pro Series system will sound • A battery filler bottle for adding distilled
an alarm. A light on the display panel of the water to the battery
Use of a Pro Series
control unit will indicate the cause of the alarm Klunkless Check
and the corrective action. You will also need to supply:
Valve™ will provide
• A Pro Series 2200 Standby Battery or a Pro
quieter operation.
For added reliability, the float switch has, not Series Maintenance-Free Battery (B12-90)
(See page 18 for
one, but two floats mounted within a protective DO NOT use an automotive battery with this
more information.)
cage. Should one float fail to operate, the second system
float automatically activates the pump. The DO NOT use a Pro Series 1000 battery with this
protective cage prevents debris or other wires system. It will not run the pump as long as the
from interfering with the movement of the floats. Pro Series 2200 or B12-90 battery

Replacement Part Numbers

Pump . . . . . . . . . . . . . . . . . . . . . . .1011010
Battery Box Float switch assembly w/hose clamp . .1020011
Fluid sensor assembly . . . . . . . . . . . .1014001
Battery box . . . . . . . . . . . . . . . . . . .1113003
Battery filler bottle . . . . . . . . . . . . . . .BFB-P
Control Unit
Battery jumper cable for 2 batteries . . . . . .BJC

For narrow sump pits you will need Call 800-991-0466, option #3 to order parts.
some additional parts:
• An “L” bracket at least six (6) inches System Specifications
long (preferably one that will not Power supply requirements . . . . . .115 volts AC
rust) Pumping capacity . . . . . . . . . .4000 GPH @ 0’
• Two (2) stainless steel hose clamps Pumping capacity . . . . . . . . .2400 GPH @ 10'
• One (1) stainless steel screw (#8-32 Pumping capacity . . . . . . . . .1600 GPH @ 12'
x 3/4”), a matching washer & nut Pumping capacity . . . . . . . . . .600 GPH @ 15'
Dual
Float Battery Pump dimensions w/elbow . . . . . .81⁄2 H x 9” W
Switch Filler To connect two batteries you will Pump housing & strainer . . . . . .non-corrosive,
Bottle need: will not rust
• Two (2) batteries of similar age and Pump . . .can run dry for short periods of time;
capacity (so they will have equal can be used in sumps with water softener
Pump power) Float switch . . . . . . . . . .independent, can be
Battery Wires Fluid Sensor Hose Clamp • Another battery box (optional) set at any level

Page 2
Pump & Pipe NORMAL SUMP PIT
Installation Instructions INSTALLATIONS
FLOOR
FLOOR JOIST
There are two basic methods that can be used to JOIST
install the pump, a direct discharge to the SLOPE
PIPE
outside of the building, or a connection to an DOWN
existing discharge pipe. The same two options
apply in very narrow sump pits where the backup "Y" CONNECTOR
RIGID
pump must be mounted above the main pump. 1-1/2"
PVC PIPE

Whenever possible, install your Pro Series 45º ELBOW

backup pump with a direct discharge to the

outdoors. By using this method, there will RIGID
always be an outlet for the water from the sump. 1-1/2"
PVC PIPE
During times of very heavy rain, many storm
sewers fill up. If your pump is trying to CHECK
UNION CHECK CHECK
discharge water into a full sewer, there is OR CHECK VALVE VALVE VALVE
VALVE
nowhere for the water to go. By discharging PUMP
directly outdoors, there is always an outlet for PUMP
WIRE
DRILL 1/8" HOLE
the water that is pumped out of the sump. For IF CHECK
WIRE
DRAIN TILE 1/8" HOLE DRAIN TILE Installation B
this method, you will need to drill a hole VALVE USED
Installation A PIPE ADAPTER
PIPE
ADAPTER
Connection
through a floor joist or the foundation from the Direct Discharge to Existing
basement to the outside of the house. to Outside PRO SERIES MAIN PRO SERIES MAIN
Discharge Pipe
BACKUP PUMP AC PUMP BACKUP PUMP AC PUMP
Page 4 Page 5
If the direct discharge method is not possible or
convenient, the Pro Series pump can be
connected to the same line as your main AC NARROW SUMP PIT
sump pump by installing a “Y” connector and INSTALLATIONS
two (2) check valves.
FLOOR FLOOR
JOIST JOIST
In most cases, the backup pump will fit next to SLOPE
PIPE
the main AC pump in the sump pit. In very DOWN

narrow pits, the backup pump can be mounted

above the main AC pump. Try to fit the backup
pump on the floor of the sump first. Make sure
there is enough room so the backup pump and RIGID RIGID
1-1/2"
the main pump do not touch each other. PVC PIPE
1-1/2"
PVC PIPE
"Y"
CONNECTOR

Select the installation method that will best suit 45º ELBOW

your needs from the diagrams at the right. Full RIGID

1-1/2"
instructions for each installation method are PVC PIPE
provided on the following pages. CHECK
UNION CHECK CHECK
OR CHECK VALVE VALVE
VALVE
VALVE
Installation will take a couple hours. PUMP WIRE
PUMP WIRE
1/8" HOLE
DRILL 1/8" HOLE DRAIN TILE
DRAIN TILE
IF CHECK
VALVE USED
PIPE ADAPTER Installation D
Installation C PIPE ADAPTER HOSE PRO SERIES
HOSE Connection
CLAMPS
Direct Discharge PRO SERIES
CLAMPS BACKUP PUMP to Existing
BACKUP PUMP MAIN
to Outside MAIN
AC PUMP
"L" BRACKET AC PUMP Discharge Pipe
Page 6 "L" BRACKET Page 7

Page 3
Pump & Pipe the pump to any existing pipes; it should be pipe in the installation (including vertical
placed on the floor of the sump. A brick may and horizontal runs), install a check valve in
Installation Instructions be placed under the pump if there are rocks place of the union. Make sure it is installed
or other debris on the sump floor that may with the arrow pointing up, or it will not
INSTALLATION A: clog the pump. prevent the backflow of water. When a check
DIRECT DISCHARGE TO THE OUTSIDE OF THE valve is used, a 1/8” hole must be drilled in
4. Attach a union or a check valve to the top of
BUILDING (Diagram A) the PVC pipe above the Pro Series pump.
the 1½” pipe. This will allow the pump to
be removed easily, should the need arise. Drill the hole at a 45° angle toward the
! DANGER bottom of the sump to avoid splashing water
The path of the rest of the pipe and the details outside the sump pit. Make sure the hole is
Unplug the main AC pump when installing of each installation will vary. Using sound above the water line and below the check
the backup pump to avoid electric shock. plumbing practices, try to route the discharge valve. If a hole is not drilled above the
Failure to do so could cause serious injury pipe to an exterior wall via the shortest path pump, an air lock may prevent the pump
or death. with the fewest turns. More turns will reduce the from operating.
pumping capacity. The pipe section exiting the
1. Cut a piece of 1½” rigid PVC pipe long building should be on a downward slope so that
enough to reach from the bottom of the the water in the pipe will exit outside instead of
sump pit to one (1) foot above the floor. returning to the sump pit. Be sure to seal the
Prime and cement it to a 1½” pipe adapter, hole in the wall where the pipe exits, and prime
then screw the adapter into the pump. and cement or clamp all connections securely to
FLOOR
prevent leaking. When directly discharging to JOIST
2. Secure the pump wire so that the plug on the
the outside of the building, no check valve is
end will not fall into the sump. Attach the
required. However, a check valve will prevent SLOPE
wire to the pipe with a piece of tape. PIPE
water from flowing back into the pit when the
3. Place the pump with the PVC pipe pump has stopped. DOWN
attachment on the bottom of the sump floor
CAUTION
next to the main AC pump. The pumps
should not touch each other. Do not mount If you use more than a total of 20 feet of
RIGID
1-1/2"
PVC PIPE

3
1 UNION CHECK
OR CHECK VALVE
VALVE

PUMP
DRILL 1/8" HOLE WIRE
IF CHECK DRAIN TILE
VALVE USED
PIPE ADAPTER

PRO SERIES MAIN

2 4 BACKUP PUMP AC PUMP

Diagram A Page 4
Pump & Pipe
Installation Instructions
INSTALLATION B:
CONNECTION TO AN EXISTING DISCHARGE PIPE
(Diagram B)

Depending on your installation requirements,

PVC pipe lengths will vary. Cut the pipes and
assemble them as shown in photo #7. Do not
2 3 4 5 6
cement them together until you are sure they are
cut to the correct lengths. It is important to
keep the discharge pipes on both pumps parallel
CAUTION
to each other, so that the pumps remain flat on
the floor of the sump. More detailed 3. When a check valve is used, a 1/8” hole
instructions follow. must be drilled in the PVC pipe above the FLOOR
Pro Series pump. Make sure it is above the JOIST
! DANGER water line and below the check valve. Drill
Unplug the main AC pump when installing the hole at a 45º angle toward the bottom
the backup pump to avoid electric shock. of the sump to avoid splashing water
Failure to do so could cause serious injury or outside the sump pit. If a 1/8” hole is not
death. drilled in the pipe above the pump, an air 7
lock may prevent the pump from operating.
1. Cut a piece of 1½” rigid PVC pipe long enough "Y" CONNECTOR
to reach from the bottom of the sump pit to 4. If there is no check valve on the discharge under the pump if there are rocks
one (1) foot above the floor. Prime and pipe of the main AC pump, one must be or other debris on the sump floor
cement it to a 1½” pipe adapter, then screw installed at this time. Cut the discharge pipe that may clog the pump.
the adapter into the pump. approximately one (1) foot above the floor. 45º ELBOW
Install a check valve on the top of the pipe 7. Connect a piece of 1½” PVC pipe
2. Install a check valve on the top of the PVC and tighten the bottom hose clamp. Now above the check valve of the Pro
pipe attached to the Pro Series pump. Make prime and cement a small piece of 1½” PVC Series pump, and attach a 45°
elbow to that pipe. Extend RIGID
sure it is installed with the arrow pointing up pipe to the bottom of a “Y” connector. Prime 1-1/2"
or it will not prevent the backflow of water. and cement the top of the “Y” assembly to the another piece of pipe to reach PVC PIPE
discharge pipe with the “Y” extension facing from the 45° elbow to the “Y”
down toward the backup pump. Now connect connector on the other pipe.
the bottom of the assembly to the check valve CHECK CHECK
8. Prime and cement all pipe VALVE VALVE
and tighten the hose clamp.
connections securely to prevent
5. Secure the pump wire so that the plug on the leaking, and tighten all the hose PUMP
clamps. WIRE
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape. 1/8" HOLE DRAIN TILE

6. Place the pump with the PVC pipe attachment PIPE

ADAPTER
on the bottom of the sump floor next to the
main AC pump. The pumps should not touch MAIN
PRO SERIES
each other. Do not mount the pump to any BACKUP PUMP AC PUMP
1 existing pipes; it should be placed on the
floor of the sump. A brick may be placed
Diagram B
Page 5
Pump & Pipe attached, simply press the rest of the pump required. However, a check valve will prevent the arrow pointing up or it will not prevent
onto the mounted strainer. water from flowing back into the pit when the the backflow of water. When a check valve is
Installation Instructions pump has stopped. used, a 1/8” hole must be drilled in the PVC
3. Secure the pump wire so that the plug on the pipe above the Pro Series pump. Drill the
INSTALLATION C: end will not fall into the sump. Attach the hole at a 45° angle toward the bottom of the
wire to the pipe with a piece of tape. CAUTION
DIRECT DISCHARGE TO THE OUTSIDE OF THE sump to avoid splashing water outside the
BUILDING FOR NARROW SUMP PITS If you use more than a total of 20 feet of pipe sump pit. Make sure the hole is above the
4. Cut a piece of 1½” rigid PVC pipe long enough
(Diagram C) in the installation (including vertical and water line, and below the check valve. If a
to reach from the elbow of the backup pump
to (1) foot above the floor. Prime and cement horizontal runs), install a check valve in place hole is not drilled above the pump, an air lock
! DANGER of the union. Make sure it is installed with may prevent the pump from operating.
it to the 1½” pipe adapter, then screw the
Unplug the main AC pump when installing adapter into the pump.
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or 5. Attach a union or check valve to the top of
death. the 1½” PVC pipe. This will allow the pump
to be removed easily, should the need arise.
1. Attach an “L” bracket to the discharge pipe of
the main AC pump with two (2) stainless steel The path of the rest of the pipe and the details
hose clamps. Position the bracket so the of each installation will vary. Using sound
bottom of the “L” is just above the top of the plumbing practices, try to route the discharge
main pump, and out of the way of any float pipe to an exterior wall via the shortest path
switch on the main pump. with the fewest turns. More turns will reduce the 5
pumping capacity. The pipe section exiting the
2. (a) Remove the black bottom strainer of the building should be on a downward slope so that
pump by pressing in the two tabs on the the water in the pipe will exit outside instead of
strainer and pushing down. There are holes returning to the sump pit. Be sure to seal the
suitable for mounting on the bottom of the hole in the wall where the pipe exits, and prime
strainer. (b) Using the #8-32 x ¾” stainless and cement or clamp all connections securely to
screw, washer and nut, attach the strainer to prevent leaking. When directly discharging to FLOOR
the “L” bracket. (c) Once the strainer is the outside of the building, no check valve is JOIST SLOPE
PIPE
DOWN
“L” BRACKET

RIGID
1-1/2"
PVC PIPE

1 2a 2b

UNION CHECK
OR CHECK VALVE
VALVE
PUMP WIRE

DRILL 1/8" HOLE

IF CHECK DRAIN TILE
VALVE USED
PIPE ADAPTER HOSE
CLAMPS
PRO SERIES
BACKUP PUMP MAIN
2c 3 4 AC PUMP
"L" BRACKET

Diagram C
Page 6
Pump & Pipe the main AC pump with two (2) stainless steel the adapter into the pump. prime and cement a small piece of 1½” PVC
hose clamps. Position the bracket so the pipe to the bottom of a “Y” connector. Prime
Installation Instructions bottom of the “L” is just above the top of the 5. Install a check valve on the top of the PVC and cement the top of the “Y” assembly to the
main pump, and out of the way of any float pipe attached to the Pro Series pump. Make discharge pipe with the “Y” extension facing
INSTALLATION D: switch on the main pump. sure it is installed with the arrow pointing up down toward the backup pump. Now connect
CONNECTION TO EXISTING DISCHARGE PIPE or it will not prevent the backflow of water. the bottom of the assembly to the check valve
FOR NARROW SUMP PITS (Diagram D) 2. (a) Remove the black bottom strainer of the and tighten the hose clamp.
pump by pressing in the two tabs on the CAUTION
Depending on your installation requirements,
strainer and pushing down. There are holes 6. When a check valve is used, a 1/8” hole 8. Connect a piece of 1½” PVC pipe above the
PVC pipe lengths will vary. Cut the pipes and
suitable for mounting on the bottom of the must be drilled in the PVC pipe above the check valve of the Pro Series pump, and
assemble them as shown in photo #8. Do not
strainer. (b) Using the #8-32 x ¾” stainless Pro Series pump. Make sure it is above the attach a 45° elbow to that pipe. Extend
cement them together until you are sure they are
cut to the correct lengths. It is important to keep screw, washer and nut, attach the strainer to water line and below the check valve. Drill another piece of pipe to reach from the 45°
the discharge pipes on both pumps parallel to the “L” bracket. (c) Once the strainer is the hole at a 45º angle toward the bottom elbow to the “Y” connector on the other pipe.
each other, so that the pumps remain flat on the attached, simply press the rest of the pump of the sump to avoid splashing water
floor of the sump. More detailed instructions onto the mounted strainer. outside the sump pit. If a 1/8” hole is not 9. Prime and cement all pipe connections
follow. drilled above the pump, an air lock may securely to prevent leaking, and tighten all
3. Secure the pump wire so that the plug on the prevent the pump from operating. the hose clamps.
! DANGER end will not fall into the sump. Attach the
Unplug the main AC pump when installing wire to the pipe with a piece of tape. 7. If there is no check valve on the main AC
the backup pump to avoid electric shock. pump discharge pipe, one must be installed at
Failure to do so could cause serious injury or 4. Cut a piece of 1½” rigid PVC pipe long enough this time. Cut the discharge pipe
death. to reach from the elbow of the backup pump approximately one (1) foot above the floor.
to one (1) foot above the floor. Prime and Install a check valve on the top of the pipe
1. Attach an “L” bracket to the discharge pipe of cement it to a 1½” pipe adapter, then screw and tighten the bottom hose clamp. Now FLOOR
JOIST

“L”
BRACKET

RIGID
1-1/2" "Y"
PVC PIPE CONNECTOR

45º ELBOW
RIGID
1 2a 2b 2c 3 1-1/2"
PVC PIPE

CHECK CHECK
VALVE VALVE

PUMP WIRE

1/8" HOLE
DRAIN TILE
PIPE ADAPTER
HOSE
PRO SERIES CLAMPS
BACKUP PUMP
MAIN
"L" BRACKET AC PUMP
4 5 6 7 8

Diagram D
Page 7
Battery Instructions PREPARING THE PRO SERIES ¼” below the cap ring as shown in the CAUTION
STANDBY BATTERY diagram below. DO NOT OVERFILL THE When you fill the battery for the FIRST time,
BATTERY. (Diagram E) it will be the ONLY time you add acid to the
A new Pro Series 2200 Standby Battery will run The Pro Series Standby batteries are shipped dry
this system for a minimum of 8 hours (without acid) so they never lose power before A newly filled battery will sometimes require battery. In the future, when the fluid level is
continuously. However, most of the time the you take them home. A battery is activated additional acid after about 20 minutes. Re- low, add distilled water to the cells. NEVER
pump will turn on and off, and this battery will when the acid is added, and then it slowly examine the fill level, and add additional acid if add more acid.
run the pump intermittently for days. begins to deteriorate as it ages. By adding the necessary. The battery acid may bubble at this This backup system will also accommodate a
acid just before use, the battery will always be time and give off a sulfur-like smell, but this is maintenance-free battery, eliminating the need
To increase the running time of this system to 16 fresh. Use 1.265 specific gravity battery acid to normal. After the battery has been filled, screw
to fill the battery. Slide the switch on the front
hours of continuous pumping, two batteries can fill the battery. It is available where you the six (6) caps securely on the top of the battery.
of the controller panel to the type of battery
be connected together. Ideally the batteries purchased the battery. The battery will be charged 70-80% 30 minutes being used with the system. The fluid sensor is
should be of similar age and capacity. after adding the acid. The system will then not needed when using maintenance-free
Connecting an old and new battery together will ! DANGER/POISON
finish charging the battery. During this time the batteries. However, you MUST attach the fluid
not charge properly. Specific connection Contains sulfuric acid. Wear eye and alarm may sound. The alarm will shut off within sensor to the positive post of the battery to
instructions will be explained on pages 9 and 10. clothing protection. If battery acid contacts
24 hours. silence the fluid alarm.
skin or clothing, wash immediately with
In addition, the unique materials in the Pro soap and water. If acid enters eyes, flush
Series 2200 Standby batteries enable them to with water for 15 minutes, and get prompt
last for five to seven years in standby service. medical attention. Review the safety
instructions on page 1.
CAUTION PRO SERIES BATTERIES COME IN TWO
• The use of automotive batteries is NOT CONFIGURATIONS. THE TOPS OF THE BATTERIES
recommended. Automotive batteries are LOOK DIFFERENT, AND THE DIRECTIONS FOR
FILLING THE BATTERIES AND CONNECTING THE BATTERY A 1
not designed for this application. They will
FLUID SENSOR WILL VARY SLIGHTLY. IF THE TOP
only run the pump for a short time and will OF YOUR BATTERY LOOKS LIKE PHOTO A, FOLLOW
have a shorter life than a standby battery. THE INSTRUCTIONS ON THIS PAGE. IF THE TOP
• The battery fluid sensor is designed to fit OF YOUR BATTERY LOOKS LIKE PHOTO B ON PAGE
the Pro Series Standby batteries. 9, FOLLOW THE INSTRUCTIONS ON PAGE 9.
Measuring the battery fluid is one of the
most important features of the system, TO FILL THE BATTERY
since about 80% of backup sump pump
1. Remove the cover of the battery box by
failures are the result of a battery that has pushing in the tabs on the front and back of 2 3 4
dried out. the box and lifting up.
• The internal construction of some wet cell
batteries may not be compatible with this 2. Place the battery box on the floor. Place the BATTERY TERMINALS
system. Glentronics can not guarantee the dry (unfilled) battery into the battery box.
Remove the foil seal on the top of the battery.
Diagram E
compatibility of other brands of batteries. BATTERY CAP RINGS
The use of a Pro Series 2200 battery is 3. Carefully push in the perforated tab at the top
HIGHLY recommended. of the acid pack. Lift up the large tab and 1. Fill to 1st level, cover
pull out the dispensing hose. Hold the hose 2nd LEVEL
upright above the pack and squeeze the hose the plates
1st LEVEL
! DANGER forcing all the acid back into the pack. 2. Then fill to 2nd level,
DO NOT insert the fluid sensor into any 4. Position the acid pack and battery as shown just below the bottom
PLATES
battery except a Pro Series Standby battery. at the right. Pinch the end of the hose of the cap rings
DO NOT drill a hole in another brand of together and cut off the tip. Insert the end CELL WALL
battery to accommodate the fluid sensor. of the hose into each cell. Control the flow
DO NOT use the enclosed battery cap on any by pinching the hose with thumb and
forefinger. Fill each cell of the battery to a Do not throw an
battery except a Pro Series battery. DO NOT old battery in the
drill a hole in the cap of another brand of level just covering the battery plates, and
then go back and top off each cell equally. trash. Take it to a
battery to accommodate the fluid sensor. service station or
It is important to have all the cells filled
Batteries emit explosive gases which can CROSS SECTION OF BATTERY recycling center.
equally or the battery will not operate
cause serious injury or death. properly. The acid should reach a level about 1 1st LEVEL, COVER THE PLATES

THE BOTTOM OF THE CAP RINGS

Page 8
 the battery plates, and then go back and not needed when using maintenance-free float bracket and pipe, and then tighten the
top off each cell equally. It is important to batteries. However, you MUST attach the fluid screw until the float is secure. Be sure the
have all the cells filled equally or the sensor to the positive post of the battery to switch is positioned vertically with the mounting
battery will not operate properly. The acid silence the fluid alarm. bracket at the top. Do not tilt the switch. Do
should reach a level about ¼” below the cap not position the float switch on the side of the
ring as shown on page 8. DO NOT OVERFILL
THE BATTERY. (Diagram E)
Control Unit Connections discharge pipe facing the drain tile or any
incoming rush of water!
A newly filled battery will sometimes require ! DANGER
BATTERY B 2. Connecting the pump: Remove the security
additional acid after about 20 minutes. Re- Risk of electrical shock or battery explosion, tag from the pump and plug the pump wires into
examine the fill level, and add additional acid which can cause serious injury or death.
If your battery looks like the battery above, if necessary. The battery acid may bubble at the pump connector on the back of the control
Unplug the main AC pump to avoid electrical unit. Keep the backup pump wire, the AC pump
follow these instructions. this time and give off a sulfur-like smell, but shock. Wear eye protection. Work in a well- wire, and the float wire separate from each
1. Remove the cover of the battery box by this is normal. After the battery has been ventilated area. Do not smoke or allow a spark
filled, press the caps securely on the top of other. Do not let them cross on the final
pushing in the tabs on the front and back of or flame in the vicinity of the battery. Avoid
the box and lifting up. the battery. installation.
dropping metal tools on the battery. If battery
The battery will be charged 70-80% 30 minutes acid contacts eyes, flush with water for 15 3. Installing the battery fluid sensor: Remove
2. Place the battery box on the floor. Place the
after adding the acid. The system will then minutes and get prompt medical attention. the cover of the battery box by pushing in the
dry (unfilled) battery into the battery box.
finish charging the battery. During this time the Review the safety instructions on page 1. tabs on the front and back, then lifting up.
Remove the two battery caps by lifting them
up with a screwdriver. DO NOT lift the cap by alarm may sound. The alarm will shut off within
Position the control unit in a
prying it up from the groove on the back of 24 hours.
secure place approximately four
the cap. It may damage the vent. CAUTION (4) feet above the floor. Be sure
3. Carefully push in the perforated tab at the top the power cord will reach the AC
When you fill the battery for the FIRST time,
of the acid pack. Lift up the large tab and power outlet, and the pump cable
it will be the ONLY time you add acid to the and the float switch will reach
pull out the dispensing hose. Hold the hose battery. In the future, when the fluid level
upright above the pack and squeeze the hose the bottom of the sump pit.
is low, add distilled water to the cells. Position the unit in a well-
forcing all the acid back into the pack.
NEVER add more acid. ventilated area. Do not place
4. Position the acid pack and battery as shown anything on top of the battery. 1 2
below. Pinch the end of the hose together This backup system will also accommodate a Do not place anything on top of
and cut off the tip. Insert the end of the hose maintenance-free battery, eliminating the need the control unit. (Diagram F)
into each cell. Control the flow by pinching to fill the battery. Slide the switch on the front AC
the hose with thumb and forefinger. Fill each of the controller panel to the type of battery OUTLET
1. Positioning the dual float
cell of the battery to a level just covering being used with the system. The fluid sensor is switch: The float switch will
activate the pump when the SURGE
PROTECTOR
water raises either float, and it
will remain running as long as COMPUTER AC
CONTROL UNIT PUMP
the water is above the float. WIRE
When the water drops below BATTERY CABLE
the float switch, an internal PUMP
SENSOR WIRE
timer in the control unit will WIRE
SENSOR
keep the pump running an UNION
1 2 3 TERMINAL
additional 25 seconds to BATTERY
OR
CHECK
empty the sump pit. The VALVE
BATTERY
switch should be mounted BOX
about six (6) inches above the
WIRE
water level line in the sump FLOAT WIRE TIE DRAIN TILE
pit. Attach the float switch
FLOAT SWITCH
very securely to the discharge
pipe with the stainless steel PIPE ADAPTER
4 hose clamp. Unscrew the PRO SERIES MAIN AC PUMP
clamp. Wrap it around the BACKUP PUMP

Diagram F
Page 9
 Fan the area around the top of the battery with 5. Connecting the battery: Remove the wing is corrected, you may silence it for two (2)
a piece of cardboard (or another non-metallic nuts from the battery terminals. Remove the minutes by holding down the GRAY button for
material) to remove any hydrogen or oxygen security tag from the battery cables. Attach one (1) second. The alarm will be silenced, but
gas that may have been emitted from the the battery cables to the battery…the WHITE the light will stay on. To silence the alarm for
battery. (a) Place the fluid sensor in the hole wire to the NEGATIVE (-) post, and the BLACK 24 hours, hold down the GRAY button for five (5)
provided on the top of the battery. It is wire to the POSITIVE (+) post. Replace the seconds. It will automatically reset itself after
located in the second cell from the positive wing nuts and tighten them. Slide the switch 24 hours. The warning light will stay on.
on the front of the controller to the type of
post, and the location is marked by an arrow
on the top label. Hold the sensor straight up
battery used with the system (maintenance SURGE 1 The fluid in the battery is low
free battery or non-maintenance free battery). 7 PROTECTOR 8
and press it firmly into the hole. Do not bend ! DANGER
the sensor. (b) If you are using two batteries on 6. If you are connecting two batteries to the
system, before you replace the wing nuts, Risk of electrical shock or battery explosion,
the system, the fluid sensor should be placed in 10. For a neater install-
connect the additional cable to the two which can cause serious injury or death.
the battery directly connected to the controller. ation, secure the
batteries….the BLACK wires to the POSITIVE Wear eye protection. Work in a well-
cables from the
(+) posts and the WHITE wires to the ventilated area. Do not smoke or allow a
controllers to the
NEGATIVE (-) posts of each battery. NEVER spark or flame in the vicinity of the battery.
discharge pipe in a
! DANGER attach one end of the positive wire to the Avoid dropping metal tools on the battery.
couple places. Make
positive post and the other end of the If battery acid contacts eyes, flush with
4. If you are not using the Pro Series 2200 sure the wires are not 10
positive wire to the negative post on the water for 15 minutes and get prompt
Standby battery, you cannot use the touching each other
other battery. medical attention. Review the safety
battery fluid sensor. However, you must or overlapping each other.
7. Immediately plug the AC power cord into a instructions on page 1.
attach the sensor to the POSITIVE (+) post 11. BE SURE TO PLUG IN THE MAIN AC PUMP
of the battery or the alarm will sound grounded AC wall outlet. (A surge protector
that protects all three pins on the power plug WHEN YOU FINISH THE INSTALLATION.
continuously. The Pro Series sump pump
system will not warn you if the fluid level is recommended.) You will have 10 seconds
is low in this configuration. You will need before the “Power failure” alarm will sound. Understanding the
The alarm will be silenced once the unit is
to check your battery every couple of
plugged into the wall. Warnings & Alarms
months to see if it needs water. If the
battery dries out, the system will not work. 8. If any of the alarms are sounding, press the The Pro Series control unit features a series of
If you are using a maintenance-free GRAY button on the front of the control panel warning lights that pinpoint potential problems. 1
battery, you cannot add fluid to the for one (1) second In addition, an alarm sounds to alert you to the 2
battery. The sensor MUST be attached to 9. Secure the cover on the battery box by problem. In some cases the lights and alarm will 3
the POSITIVE (+) post of the maintenance- slipping the tabs through the fittings on the go off automatically when the problem has been 4
free battery to disconnect the fluid alarm. front and back of the box. solved. In others, the GRAY button must be
pushed to silence the alarm. Refer to the table 5
below for a quick review of the features and their
corresponding alarm status. 6
SILENCING THE ALARM
DURING AN EMERGENCY
If the alarm can be silenced before the problem

3a 3b 4
Alarm can be Alarm shuts off
silenced before automatically
problem is when the problem
Warning corrected is corrected
Battery fluid low Yes Yes
Battery problem No No, push GRAY button
Power or AC fuse failure Yes Yes
POSITIVE NEGATIVE
Pump or DC fuse failure No No, push GRAY button
5 POST POST 6
Pump was activated Yes No, push GRAY button

Page 10
If this warning light and alarm are on, you need 4. Then unscrew the wing nuts and remove the 8. Plug the controller back into the outlet. (You battery is good, contact Glentronics’ service
to add distilled water to the battery. battery cables and the fluid sensor from the should provide additional protection for the department for further instructions. The
battery. control unit by using a surge protector.) phone number is 800-991-0466, option #3.
1. Unplug the control unit power cord from the
wall outlet. 5. Remove the battery caps. Add distilled water 9. If any of the alarms are sounding, press the If the battery alarm goes on while the pump is
to the battery filler bottle and replace the GRAY button on the front of the control panel running and the power is out, you will have a
2. Remove the cover of the battery box by nozzle. Place the battery filler into each cell for one (1) second. minimum of one (1) hour of continuous pumping
pushing in the tabs on the front and back, of the battery and press down. It will fill the time to replace the battery. (In most cases, the
then lifting up. battery cell to the correct level and stop pump does not run continuously, and therefore,
automatically. If distilled water is not
2 The battery terminals are corroded or the
you actually have a longer time to replace it.)
3. Fan the area around the top of the battery battery is defective
with a piece of cardboard (or another non- available, tap water with a low mineral You will not be able to silence the alarm. Left
content may be used. Well water is not This light and alarm will come on when the unattended, the basement will flood. In a
metallic material) to remove any hydrogen or
recommended. NEVER ADD MORE ACID. control unit detects there is less than one (1) severe emergency, if a replacement battery is not
oxygen gas that may have been emitted from
hour of pumping power left in the battery, or available, you could temporarily use your car
the battery. 6. Replace the battery caps. Replace the fluid that the battery is defective. The alarm cannot battery, or recharge this battery by connecting it
sensor in the hole on the top of the battery or be silenced, because action needs to be taken to to your car battery.
in the yellow battery cap, depending on protect your basement. If your battery is more
which battery you own. Be sure the fluid than five (5) years old, replace it. If not, here Once the AC power is restored, the battery will
sensor is positioned in the second cell from are several situations that would cause the pump recharge automatically, unless it is old or
the positive post. The hole is marked with an to run the battery for an extended time and damaged. The alarm will remain on until the
arrow. Replace the battery cables…the WHITE discharge the battery. Check the list below GRAY button is pressed for one (1) second.
wire to the NEGATIVE (-) post, and the BLACK before you replace the battery.
wire to the POSITIVE (+) post. Replace the In the event that your Pro Series sump pump
wing nuts and tighten. system has pumped for an extended period of
• If the 3rd light on the controller is also on, it
2 time, the battery may be very depleted. In this
means that the unit is not receiving AC power.
7. Replace the cover of the battery box. condition, when the AC power is returned to the
Either the AC power is out, the circuit breaker has
unit, a battery alarm will continue to sound. The
blown, or the outlet is bad. When the problem
battery may need a longer period to recharge.
is corrected, the battery should recharge.
Press the GRAY button for five (5) seconds to
• If the 5th light on the controller is also on, silence the alarm.
check your main pump for failure. The backup
If the battery is completely discharged, an
pump may have been activated repeatedly if
internal safety feature will not allow the charging
your main AC pump is broken, or you are
system to activate. Call the Glentronics service
3 POSITIVE NEGATIVE experiencing heavy rains and your main pump
department for instructions or replace the battery.
6a POST POST cannot keep up with the inflow of water. You
may need to upgrade or replace your main
pump. When the problem is corrected, the TO CLEAN THE BATTERY
battery should recharge. TERMINALS AND CABLES
• If no other lights are on, this means the
Remove terminals may be corroded, and the battery ! DANGER
cannot charge properly. Unplug the charger Risk of electrical shock or battery explosion,
from the wall outlet. Then, check the battery which can cause serious injury or death. Wear
6b cables and the battery terminals for corrosion. eye protection. Work in a well-ventilated
4 Clean and tighten them as needed. The area. Do not smoke or allow a spark or flame
procedure is described in the next column. in the vicinity of the battery. Avoid dropping
• If the battery terminals have been cleaned metal tools on the battery. If battery acid
and the light is still on, there could be a contacts eyes, flush with water for 15
problem with the controller or the battery. minutes and get prompt medical attention.
The best way to determine if the battery is Review the safety instructions on page 1.
the problem is to have it charged and load 1. Unplug the power cord from the wall outlet.
tested at any local car service station. If the
battery is bad and less than one (1) year old, 2. Remove the cover of the battery box by
SURGE it can be returned to the place of purchase for pushing in the tabs on the front and back,
5 8 PROTECTOR 9 a replacement (receipt required). If the then lifting up.

Page 11
 3. Fan the area around the top of the battery NEGATIVE (-) post and BLACK to the POSITIVE 4. Remove the fluid sensor from the top of the
with a piece of cardboard (or another non- (+) post. Tighten the wing nuts. battery. Unscrew the wing nuts and remove
metallic material) to remove any hydrogen or the battery cables.
oxygen gas that may have been emitted from 9. Plug the power cord back into the wall outlet.
the battery. (You should provide additional protection for 5. Remove the old battery from the battery box
the control unit by using a surge protector.) and place the new battery in the box. Fill the
4. Remove the fluid sensor from the top of the battery following the instructions on page 8.
battery. Unscrew the wing nuts and remove 10. If any of the alarms are sounding, press the
the battery cables. GRAY button on the front of the control panel 6. Clean any corrosion off of the ring connectors
for one (1) second. on the ends of the battery wires. Use a stiff
2 5. Clean the battery posts with a battery post brush or sandpaper. DO NOT apply corrosion
terminal cleaner or a wire brush. resisting sprays or pads to the terminal rings
REPLACING THE BATTERY
6. Clean any corrosion off of the ring connectors or posts after you have cleaned them, since
! DANGER this could prevent the battery from charging
on the ends of the battery wires. Use a stiff
brush or sandpaper. DO NOT apply corrosion Risk of electrical shock or battery explosion, properly.
resisting sprays or pads to the terminal rings or which can cause serious injury or death. Wear
posts after you have cleaned them, since this eye protection. Work in a well-ventilated
could prevent the battery from charging area. Do not smoke or allow a spark or flame
properly. in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
7. Replace the fluid sensor in the top of the contacts eyes, flush with water for 15
3 battery. If you are using a maintenance-free minutes and get prompt medical attention.
battery, attach the fluid sensor to the POSITIVE Review the safety instructions on page 1. REMOVE
(+) post of the battery and slide the switch on
the front of the controller panel to REFER TO THE PHOTOS BELOW
“Maintenance Free Battery”. 1. Unplug the power cord from the wall outlet. 4
8. Then replace the battery cables, WHITE to the 2. Remove the cover of the battery box by
Remove pushing in the tabs on the front and back, then
lifting up.
3. Fan the area around the top of the battery with
a piece of cardboard (or another non-metallic
4
material) to remove any hydrogen or oxygen
gas that may have been emitted from the
battery. 5
7

5 POSITIVE
POST NEGATIVE 6
POST 2
8

SURGE
PROTECTOR
POSITIVE NEGATIVE
POST POST
6 9 3 7

Page 12
 the arrow. (c) If using a maintenance free 1. If the power is on in the rest of the house,
battery you must attach the fluid sensor to check the home circuit breaker or fuse box for
the positive post of the battery to silence the failure, and correct the problem.
fluid alarm. 2. Check the power cord. Make sure it is securely
9. Plug the power cord back into the wall outlet. plugged into the wall outlet. Make sure the
(You should provide additional protection for outlet is working properly.
8a the control unit by using a surge protector.) 3. The control unit may have received a power 1
surge. (a) Check the AC fuse located on the
10. If any of the alarms are sounding, press the
back panel of the control unit. First, unplug
GRAY button on the front of the control
the control unit from the wall outlet. Then,
panel for one (1) second.
unscrew the barrel fuse and check to see if the
wires in the fuse are intact. To remove the
3 The unit is not receiving AC power barrel fuse, push in and turn counter Remove
clockwise. Replace the fuse by pushing it in
There are several causes for power failure. The and turning clockwise. (b) If the wires are
most common is a power outage by your electric burned and broken, replace the fuse with a 5
8b 2a
company. During this emergency, the Pro Series amp glass barrel fuse, commonly found at
system will automatically switch to battery hardware stores and auto supply stores. Plug
power and protect your basement from flooding. in the control unit. (You should provide
You can silence the “AC power failure” alarm for additional protection for the control unit by
24 hours by pressing the GRAY button for five (5) using a surge protector.) If the fuse blows
seconds. The alarm will be silence, but the light again, call Glentronics technical support at
will stay on. The system will continue to operate 800-991-0466, option #3.
while the power alarm is silenced. After 24 The control unit must receive 115 volts AC +/-
8c hours, the alarm will reset automatically. 5% from the AC outlet. Any voltage lower than
110 volts will activate the power failure alarm. 2b 2c
Lower voltages can be caused by utility company
brown outs or a heavy power draw from other
appliances on the same circuit. Reduce the
number of appliances on the circuit.
SURGE
9
PROTECTOR 4 The pump or DC fuse is defective
2
7. Replace the battery cables, WHITE to the ! DANGER POSITIVE NEGATIVE
2d POST POST
NEGATIVE (-) post and BLACK to the POSITIVE Unplug the main AC pump before servicing
(+) post. Tighten the wing nuts. Slide the the backup pump to avoid electric shock.
switch on the front of the controller to the Failure to do so could cause serious injury or
type of battery used with the system death.
(maintenance free battery or non-
maintenance free battery). REFER TO THE PHOTOS AT RIGHT
8. Insert the fluid sensor in the top of the The Pro Series control unit will check the pump
battery. (a) If your battery has six (6) caps 3a and its wire connections each week for possible
on the top, rinse and dry the bottom of the pump failure. The system will test the pump by 3a
yellow cap with the extra hole from the old GOOD running it for 2-3 seconds to make sure it is
battery to remove any residue. Replace the operating. The test will not trigger an alarm. If
battery cap in the cell that is 2nd from the the “Pump or DC fuse” alarm sounds: GOOD BLOWN
POSITIVE post with the cap from the old 1. Check the pump plug in the back of the unit
battery. Insert the fluid sensor in the cap. BLOWN to make sure it is firmly connected. Check the
(b) If your battery has two caps, each pump wires to make sure they are connected
covering three (3) battery cells, insert the 3b securely to the pump plug. Check the rest of 3b
fluid sensor in the top of the battery next to the pump wires for any possible breaks.

Page 13
2. If the pump wires are intact, the pump may be • Make sure the check valve is working and 4. Remove the fluid sensor from the top of the
clogged. (a) Disconnect the control unit from installed correctly. It may need to be battery. Unscrew the wing nuts and remove
the wall outlet, and disconnect the battery replaced. the battery cables from the battery.
cables. (b) Release the union or check valve • Make sure the discharge pipe is not clogged or 5. Unplug the pump from the back of the control
and remove the pump and rigid PVC pipe frozen.
section from the sump pit. (c) Clear any unit.
• If the power was out, the backup pump was
debris from the strainer, and then reconnect automatically activated. You need to push 6. Release the union or check valve and remove
the pump to the discharge pipe. (d) Connect the GRAY button to silence the alarm. the pump and the rigid PVC pipe section from
the control unit, and the battery cables to the the sump pit.
battery…the WHITE wire to the NEGATIVE (-)
post, and then the BLACK wire to the REPLACING THE PUMP 7. Unscrew the pipe and adapter from the old 8 9
pump, and screw them into the new pump.
POSITIVE (+) post. Tighten the wing nuts on
! DANGER
the battery posts. (e) Plug the control unit 8. Lower the pump into the sump and reconnect
back into the wall outlet. Unplug the main AC pump when installing the union or check valve.
the backup pump to avoid electric shock. 9. Plug the pump wires into the back of the
3. (a) Check the DC fuse by pulling it out of the Failure to do so could cause serious injury or
fuse holder. (b) If the wires are burned and control unit.
death. Review the safety instructions on
broken, replace the fuse with a 20 amp DC page 1. 10. Replace the fluid sensor in the top of the
safety fuse. If the fuse blows again, unplug battery. Connect the battery cables to the
the computer control unit from the wall and REFER TO PHOTOS AT RIGHT battery…the WHITE wire to the NEGATIVE (-)
10
disconnect the battery cables from the battery. post, and then the BLACK wire to the
1. Unplug the Pro Series control unit from the
Then call Glentronics technical support for POSITIVE (+) post. Tighten the wing nuts.
wall outlet.
instructions at 800-991-0466, option #3. You 11. Replace the cover of the battery box.
may need to replace the pump. 2. Remove the cover of the battery box by
pushing in the tabs on the front and back, 12. Plug the control unit and the main AC pump
4. Plug the main AC pump back into the wall then lifting up. back into the wall outlet. (You should
outlet. provide additional protection for the control
3. Fan the area around the top of the battery unit by using a surge protector.)
5 The pump was activated with a piece of cardboard (or another non- Remove 13. If any alarms are sounding, press the GRAY
metallic material) to remove any hydrogen or
When water rises in the sump pit and lifts the button on the front of the control panel for
oxygen gas that may have been emitted from
float switch, the pump will begin pumping, and the battery. one (1) second to silence them.
the “Pump was activated” light and alarm will 4
turn on. The pump warning stays on to alert you 6 Battery power level
to the fact that the standby system was used to
empty the water from the sump. Try to Your Pro Series backup sump pump system has a
determine what caused the system to activate. gauge which will report the level of charge
remaining in the battery. As the battery’s energy
is depleted during operation without AC power, or
simply by aging, the gauge will indicate the
percent of charge remaining in the battery. Should
2 the level drop below 25%, the “Battery problem”
5
indicator will light up and the alarm will sound.

• Check the main pump for failure. It may not

be working, the float switch may be stuck, or
it may be too small to handle the inflow of 3 6 7
water.

Page 14
TESTING THE FLOAT SWITCH INSTRUCTIONS FOR CONNECTING THE MAINTENANCE CHECK LIST
REMOTE ALARM Maintenance should be performed 1-2 times per
It is important to manually test the float
year
switch periodically. The terminal is located on the back of the
control unit. There are three (3) positions for 1. Lift the float switch as described at left.
! DANGER wire connections on the terminal: N.C. - 2. Remove all debris from the bottom of the pit.
Unplug the main AC pump when installing or normally closed, N.O. – normally open, and 3. Remove all debris from the water.
servicing the backup pump to avoid electric common.
4. Remove all debris from the float switch.
shock. Failure to do so could cause serious
Check your security system to determine whether 5. Fill the pit with water. Make sure the pump
injury or death. Review the safety turns on at the intended level.
instructions on page 1. an open (no contact) or closed (making contact)
connection is needed to activate the alarm. 6. While the pump is running, make sure the
Lift the float up and let go. This will activate pump is evacuating water at a good pace and
THE REMOTE TERMINAL The security system will provide two connection water is coming out of the 1/8” air bleed
the pump. The control unit will run the pump for
terminals. You will need to extend wires from hole.
approximately 25 seconds so it can empty all the The Pro Series 2400 can be connected to a home the security system to the Pro Series control 7. Remove the fluid sensor and yellow cap from
water in the sump pit. While the pump is active, security system or other alarm devices to alert unit. Strip the two wires, ¼” each. Connect the battery and rinse any residue buildup from
water will come out of the 1/8” hole that was you to a problem or required maintenance. either wire to the common terminal. To secure the bottom of the battery cap. Replace the
drilled into the PVC discharge pipe. This is the wire into the terminal, insert the exposed cap and fluid sensor.
normal. The hole is needed to prevent an air wire into the hole on the back of the terminal
lock within the system. DO NOT obstruct the 8. Check battery fluid levels.
next to the screw marked common. Turn the
hole or an air lock may prevent the system from screw a few turns to lock-in the wire.
activating. If there is no water in the pit, the PARTS & SERVICE INFORMATION
pump can run dry for this amount of time. The If the security system requires a closing of a
alarm will sound and the “Pump was activated” contact to activate the alarm, secure the other You can receive technical support, parts, or
light will go on. After the pump has stopped, wire in the terminal hole labeled N.O. (normally service information by calling Glentronics, Inc.
push the GRAY button to silence the alarm. If open). If the security system requires an at 800-991-0466, option #3, or by visiting the
the GRAY button is pressed before the pump has opening of a contact, secure the wire in the Pro Series website at www.stopflooding.com.
stopped, the alarm will go off temporarily. Wait terminal hole labeled N.C. (normally closed). Send your unit to the following address if repairs
for the pump to stop pumping, and then push are needed:
Glentronics, Inc.
the GRAY button on the front of the control unit
645 Heathrow Drive
to completely silence the alarm. BE SURE TO
Lincolnshire, IL 60069-4205
PLUG IN THE MAIN AC PUMP WHEN YOU HAVE
COMPLETED THE TEST.

LIFT
FLOAT

Page 15
Troubleshooting Guide ! DANGER Read safety warnings & instructions before attempting any repairs or maintenance.
Potential Cause BATTERY FLUID LOW Solutions
The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . . Add distilled water to each cell of the battery
The fluid sensor is installed improperly . . . . . . . . . . . . . . . . . The fluid sensor should be inserted into the designated hole on the top of
the Pro Series battery and pushed down
Not using a Pro Series battery . . . . . . . . . . . . . . . . . . . . . . . This feature cannot be used. Attach the fluid sensor to the positive post of
the battery
Potential Cause BATTERY PROBLEM Solutions
Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean terminals & cables
Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tighten wing nuts
Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . . . Replace battery if power is out. There is only 1 hour of continuous pumping
power left. Battery will recharge when power is restored
Battery is old or damaged . . . . . . . . . . . . . . . . . . . . . . . . . . Replace battery
Potential Cause POWER FAILURE Solutions
Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . None. The backup pump will run off the battery. Press and hold the reset
button to silence the alarm for 24 hours
An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . . Try another outlet, replace the fuse, or reset the circuit breaker
The power cord is unplugged from the wall . . . . . . . . . . . . . . Make sure the power cord is plugged in securely
The charger is receiving less than 110 volts from the outlet . . None, if the utility company has instigated brown outs. Otherwise, reduce
the number of other appliances on the circuit
Potential Cause PUMP FAILURE Solutions
Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . . . Make sure the pump is securely plugged into the back of the control unit
Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove strainer from pump and clean out any debris
Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . Replace the pump
Potential Cause PUMP WAS ACTIVATED Solutions
The main AC pump failed because of a power outage . . . . . . . None. The backup pump was activated when needed
The float switch on the main pump is stuck or defective . . . . . Free the float switch on the main pump or replace it
The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . . . Replace the main AC pump
The main AC pump could not keep up with the inflow of water . None. The backup pump was activated as needed. If this is a recurring
problem, install a higher capacity main pump
The check valve is stuck or installed improperly and the water
cannot pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replace the check valve or correct the installation
The discharge pipe is clogged or frozen and the water cannot
pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thaw, clean out the blockage, or replace the discharge pipe
There is a slight chance of false activation if the float switch
cord is wrapped around the AC power cord . . . . . . . . . . . . . . Move the float switch cord away from the AC power cord
Potential Cause DC FUSE HAS BLOWN Solutions
Pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove strainer from pump. Clean out any debris. Replace the 20-amp DC fuse
Pump wires are exposed . . . . . . . . . . . . . . . . . . . . . . . . . . . Replace the pump
Pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replace the pump
Potential Cause AC FUSE HAS BLOWN Solutions
The control box received a power spike . . . . . . . . . . . . . . . . Plug the control box into a surge protector. Replace the 5 amp, 250 volt,
slow-blow, glass barrel fuse on the back of the control unit
Potential Cause WATER WILL NOT LEAVE THE PIT Solutions
No check valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If connecting backup to the primary discharge pipe, make sure there is a If the listed solutions do not resolve
check valve on both the main and backup pipes below the tie-in point the problem, follow the instructions
Check valve is broken or installed improperly . . . . . . . . . . . . Make sure check valve is functioning and installed properly within this manual to disconnect the
Discharge pipe is clogged or frozen . . . . . . . . . . . . . . . . . . . Clear the discharge pipe system from the outlet and battery
There is an air lock in the system . . . . . . . . . . . . . . . . . . . . Make sure the 1/8” weep hole is drilled in the discharge pipe below the terminals, then reconnect the system
check valve, but above the water line. Make sure it is clear of debris and push the reset button. If the
Potential Cause SYSTEM DOES NOT OPERATE AFTER INSTALLATION Solutions problem continues, contact customer
The battery cables are connected backwards . . . . . . . . . . . . . Reverse the battery connections service at 800-991-0466 option 3.

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 Limited Warranty
GLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor, battery box and
control unit products are free from defective materials and workmanship for the period indicated below:

All parts and labor (excluding installation) for a period of

three (3) years from the date of purchase

The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or
receipt to the address listed below. Glentronics, Inc., at its option, will either repair or replace the product and
return it postage prepaid.

CONDITIONS
The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the services described
hereunder in either its original carton and inserts, or a similar package affording an equal degree of protection.
The unit must not have been previously altered, repaired or serviced by anyone other than Glentronics, Inc., or its
agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject
to accident, misuse, abuse or operated contrary to the instructions contained in the accompanying manual.
The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date of purchase and to
establish warranty eligibility.
This warranty does not cover product problems resulting from handling liquids hotter than 120 degrees Fahrenheit,
handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; normal wear; user abuse;
misuse, neglect, improper maintenance, commercial or industrial use; improper connections or installation;
damages caused by lightning strikes, excessive surges in AC line voltage, water damage to the controller, other acts
of nature, or failure to operate in accordance with the enclosed written instructions.

GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS
EXPRESS WARRANTY SHALL BE EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTY
NOT EXCLUDED HEREIN, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT.

For information or service contact:

Glentronics, Inc.
645 Heathrow Drive
Lincolnshire, IL 60069
800-991-0466

Model # PHCC-2400 Serial # _____________________ Purchase Date__________________

Register online at www.stopflooding.com

Page 17
CHECK OUT THESE OTHER PHCC PRO SERIES PRODUCTS AT www.stopflooding.com

AC PUMPS FLOAT SWITCHES CHECK VALVES WATER ALARMS

Industrial grade pumps for the residential What’s the most common reason your main What’s a Klunkless Check Valve™? Minimize the risk of water damage
market AC pump fails? If you’ve spent any time in your basement, You can detect leaks before they become bigger
The Pro Series line of AC sump pumps and It’s probably the result of a float switch that is you’ve probably noticed your sump pump turning problems by placing a water alarm wherever
sewage pumps are strong, dependable, and so stuck or broken. Replace it with a PHCC Pro on and off with a loud clunk. That’s the result there is a risk of water damage…in the utility
energy efficient they could pay for themselves in Series dual float and controller for reliable of the water pressure slamming the valve closed room, laundry room, kitchen, bathroom or
a few years. The sump pumps are equipped with operation. The dual float has, not one, but two in the check valve. The Klunkless Check Valve basement. The alarm will sound when as little
dual float switches for added reliability, and a floats mounted within a protective cage. Should has a built-in air chamber to counteract that as 1/32” of water reaches the sensor.
controller that will sound an alarm if there is an one float fail to operate, the second float pressure and muffle the sound. It works just like
AC power loss or a pump problem. The control automatically activates the pump. The a conventional check valve, only quieter.
unit has a terminal which can be connected to protective cage prevents debris or other wires
your security system or an auto dialer to forward from interfering with the movement of the float.
the signal to you or your alarm company. When It can be used to replace the float on most AC
your main AC pump needs replacement, consider pumps.
upgrading to one of the pumps in the PHCC Pro
Series line.

DFC1 PWA

CCV1

S3033

DFC2

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©2012 Glentronics, Inc. 1806063 (05/12)