Owner'S Manual: Safety and Reference

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OWNER’S MANUAL

Safety and Reference

Please read this manual carefully before operating


your set and retain it for future reference.

*MFL71140303* www.lg.com
(2001-REV02) Copyright © 2019 LG Electronics Inc. All Rights Reserved.
Warning! Safety •• Ventilation
-- Install your TV where there is proper ventilation. Do not install in
Instructions a confined space such as a bookcase.
-- Do not install the product on a carpet or cushion.
-- Do not block or cover the product with cloth or other materials
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while unit is plugged in.


CAUTION •• Take care not to touch the ventilation openings. When watching
RISK OF ELECTRIC SHOCK the TV for a long period, the ventilation openings may become hot.
•• Protect the power cord from physical or mechanical abuse, such as
DO NOT OPEN
being twisted, kinked, pinched, closed in a door, or walked upon.
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT Pay particular attention to plugs, wall outlets, and the point where
REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. the cord exits the device.
REFER TO QUALIFIED SERVICE PERSONNEL. •• Do not move the TV whilst the Power cord is plugged in.
This symbol is intended to alert the user to the presence of •• Do not use a damaged or loosely fitting power cord.
uninsulated “dangerous voltage” within the product’s •• Be sure do grasp the plug when unplugging the power cord. Do
enclosure that may be of sufficient magnitude to constitute a risk not pull on the power cord to unplug the TV.
of electric shock to persons. •• Do not connect too many devices to the same AC power outlet as
This symbol is intended to alert the user to the presence of this could result in fire or electric shock.
important operating and maintenance (servicing) •• Disconnecting the Device from the Main Power
instructions in the literature accompanying the appliance. -- The power plug is the disconnecting device. In case of an
WARNING : TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, emergency, the power plug must remain readily accessible.
DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. •• Do not let your children climb or cling onto the TV. Otherwise, the
TV may fall over, which may cause serious injury.
•• Outdoor Antenna Grounding (Can differ by country):
•• TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS -- If an outdoor antenna is installed, follow the precautions below.
WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES. An outdoor antenna system should not be located in the vicinity
•• Do not place the TV and/or remote control in the following of overhead power lines or other electric light or power circuits,
environments: or where it can come in contact with such power lines or circuits
-- Keep the product away from direct sunlight. as death or serious injury can occur.
-- An area with high humidity such as a bathroom Be sure the antenna system is grounded to provide some
-- Near any heat source such as stoves and other devices that protection against voltage surges and built-up static charges.
produce heat. Section 810 of the National Electrical Code (NEC) in the U.S.A.
-- Near kitchen counters or humidifiers where they can easily be provides information with respect to proper grounding of the
exposed to steam or oil. mast and supporting structure, grounding of the lead-in wire
-- An area exposed to rain or wind. to an antenna discharge unit, size of grounding conductors,
-- Do not expose to dripping or splashing and do not place objects location of antenna discharge unit, connection to grounding
filled with liquids, such as vases, cups, etc. on or over the electrodes and requirements for the grounding electrode.
apparatus (e.g., on shelves above the unit). Antenna grounding according to the National Electrical Code,
-- Near flammable objects such as gasoline or candles, or expose ANSI/NFPA 70
the TV to direct air conditioning.
-- Do not install in excessively dusty places.
Otherwise, this may result in fire, electric shock, combustion/
explosion, malfunction or product deformation.

2
•• Grounding (Except for devices which are not grounded.) •• Batteries
-- TV with a three-prong grounded AC plug must be connected to -- Store the accessories (battery, etc.) in a safe location out of the
a three-prong grounded AC outlet. Ensure that you connect the reach of children.
earth ground wire to prevent possible electric shock. -- Do not short circuit, disassemble, or allow the batteries to
•• Never touch this apparatus or antenna during a lightning storm. overheat. Do not dispose of batteries in a fire. Batteries should

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You may be electrocuted. not be exposed to excessive heat.
•• Make sure the power cord is connected securely to the TV and wall •• Moving
socket if not secured damage to the Plug and socket may occur -- When moving, make sure the product is turned off, unplugged,
and in extreme cases a fire may break out. and all cables have been removed. It may take 2 or more people
•• Do not insert metallic or inflammable objects into the product. If a to carry larger TVs. Do not press or put stress on the front panel
foreign object is dropped into the product, unplug the power cord of the TV. Otherwise, this may result in product damage, fire
and contact the customer service. hazard or injury.
•• Do not touch the end of the power cord while it is plugged in. You •• Keep the packing anti-moisture material or vinyl packing out of
may be electrocuted. the reach of children.
•• If any of the following occur, unplug the product •• Do not allow an impact shock, any objects to fall into the product,
immediately and contact your local customer service. and do not drop anything onto the screen.
-- The product has been damaged. •• Do not press strongly upon the panel with a hand or a sharp
-- If water or another substance enters the product (like an AC object such as a nail, pencil, or pen, or make a scratch on it. It may
adapter, power cord, or TV). cause damage to screen.
-- If you smell smoke or other odors coming from the TV •• Cleaning
-- When lightning storms or when unused for long periods of time. -- When cleaning, unplug the power cord and wipe gently with a
Even the TV is turned off by remote control or button, AC power soft/dry cloth. Do not spray water or other liquids directly on the
source is connected to the unit if not unplugged in. TV. Do not clean your TV with chemicals including glass cleaner,
•• Do not use high voltage electrical equipment near the TV (e.g., a any type of air freshener, insecticide, lubricants, wax (car,
bug zapper). This may result in product malfunction. industrial), abrasive, thinner, benzene, alcohol etc., which can
damage the product and/or its panel. Otherwise, this may result
•• Do not attempt to modify this product in any way without written
in electric shock or product damage.
authorization from LG Electronics. Accidental fire or electric shock
can occur. Contact your local customer service for service or repair.
Unauthorized modification could void the user’s authority to
operate this product.
•• Use only an authorized attachments / accessories approved by
LG Electronics. Otherwise, this may result in fire, electric shock,
malfunction, or product damage.
•• Never disassemble the AC adapter or power cord. This may result in
fire or electric shock.
•• Handle the adapter carefully to avoid dropping or striking it. An
impact could damage the adapter.
•• To reduce the risk of fire or electrical shock, do not touch the TV
with wet hands. If the power cord prongs are wet or covered with
dust, dry the power plug completely or wipe dust off.

3
Preparing Separate Purchase
•• If the TV is turned on for the first time after it was shipped from the Separate purchase items can be changed or modified for quality
factory, initialization of the TV may take a few minutes. improvement without any notification. Contact your dealer to buy these
items. These devices only work with certain models.
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•• Image shown may differ from your TV.


•• Your TV’s OSD (On Screen Display) may differ slightly from that The model name or design may be changed depending on the upgrade
shown in this manual. of product functions, manufacturer’s circumstances or policies.
•• The available menus and options may differ from the input source
or product model that you are using. Magic Remote Control
•• New features may be added to this TV in the future.
•• The device must be easily accessed to a location outlet near the AN-MR19BA
access. Some devices are not made by turning on / off button, Check whether your TV model supports Bluetooth in the Wireless
turning off the device and unplugging the power cord. Module Specification to verify whether it can be used with the Magic
•• The items supplied with your product may vary depending on the Remote.
model.
•• Product specifications or contents of this manual may be changed Wall Mounting Bracket
without prior notice due to upgrade of product functions.
•• For an optimal connection, HDMI cables and USB devices should (Depending on model)
have bezels less than 10 mm thick and 18 mm width. Use an Make sure to use screws and wall mount bracket that meet the VESA
extension cable that supports if the USB cable or USB standard. Standard dimensions for the wall mount kits are described in
memory stick does not fit into your TV’s USB port. the following table.

A
B B * A ≦ 10 mm B

* B ≦ 18 mm
A A

•• Use a certified cable with the HDMI logo attached. OLED55/65B9*


•• If you do not use a certified HDMI cable, the screen may not display OLED77B9*
Model OLED55/65C9*
or a connection error may occur. (Recommended HDMI Cable Types) OLED77C9*
OLED55/65E9*
-- Ultra High Speed HDMI®/TM cable (3 m or less)
VESA (A x B) (mm) 300 x 200 400 x 200
Standard screw M6 M6
Number of screws 4 4
Wall mount bracket OLW480B OLW480B

4
Lifting and moving the TV •• Hold the side of the TV with one hand, and hold the bottom of the
rear cover or the side of the Stand with the other. (Hold the rear
cover when placing the TV on the floor. Holding the bottom glass
Please note the following advice to prevent the TV from being scratched may result in injury.) (Only OLED55/65E9*)
or damaged and for safe transportation regardless of its type and size.
•• When transporting the TV, do not expose the TV to jolts or excessive

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•• It is recommended to move the TV in the box or packing material vibration.
that the TV originally came in. •• When transporting the TV, keep the TV upright, never turn the TV
•• Before moving or lifting the TV, disconnect the power cord and all on its side or tilt towards the left or right.
cables. •• Do not apply excessive pressure to cause flexing / bending of frame
•• When holding the TV, the screen should face away from you to chassis as it may damage screen.
avoid damage. •• When handling the TV, be careful not to damage the protruding
buttons.
•  Avoid touching the screen at all times, as this may result
in damage to the screen.
•  When attaching the stand to the TV set, place the screen
facing down on a cushioned table or flat surface to
protect the screen from scratches.
•• Hold the side and bottom of the TV frame firmly. Make sure not •  Do not scratch or hit the glass with metal materials or
to hold the transparent part, speaker, or speaker grill area. (Not objects. It may damage the TV or lead to an accident.
applicable for OLED55/65E9*) (Only OLED55/65E9*)

•• When transporting a large TV, there should be at least 2 people.


•• When transporting the TV by hand, hold the TV as shown in the
following illustration.

(Only OLED55/65E9*)

5
Mounting on the Table Securing TV to the Wall

1 Lift and tilt the TV into its upright position on a table. 


•• Leave a 10 cm (minimum) space from the wall for proper
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ventilation.

10 cm
10 cm 10 cm (Depending on model)
10 cm
10 cm 1 Insert and tighten the eye-bolts, or TV brackets and bolts on the back
of the TV.
(Depending on model) •• If there are bolts inserted at the eye-bolts position, remove the
bolts first.
2 Connect the power cord to a wall outlet. 2 Mount the wall brackets with the bolts to the wall. Match the
location of the wall bracket and the eye-bolts on the rear of the TV.
•  Do not apply foreign substances (oils, lubricants, etc.) to 3 Connect the eye-bolts and wall brackets tightly with a sturdy rope.
the screw parts when assembling the product. (Doing so Make sure to keep the rope horizontal with the flat surface.
may damage the product.)
•  If you install the TV on a stand, you need to take actions
to prevent the product from overturning. Otherwise, the •• Use a platform or cabinet that is strong and large enough to
product may fall over, which may cause injury. support the TV securely.
•  Do not use any unapproved items to ensure the safety •• Brackets, bolts and ropes are not provided. You can obtain
and product life span. additional accessories from your local dealer.
•  Any damage or injuries caused by using unapproved
items are not covered by the warranty.
•  Make sure that the screws are inserted correctly and
fastened securely. (If they are not fastened securely
enough, the TV may tilt forward after being installed.)
Do not use too much force and over tighten the screws;
otherwise screw may be damaged and not tighten
correctly.

6
Mounting to the Wall •• Please use the accessory cable holder when hanging on
the wall. (Only OLED55/65C9*)
Attach an optional wall mount bracket at the rear of the TV carefully
and install the wall mount bracket on a solid wall perpendicular to
the floor. When you attach the TV to other building materials, please

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contact qualified personnel. LG recommends that wall mounting be
performed by a qualified professional installer. We recommend the use
of LG’s wall mount bracket. LG’s wall mount bracket is easy to move with
cables connected. When you do not use LG’s wall mount bracket, please
use a wall mount bracket where the device is adequately secured to the
wall with enough space to allow connectivity to external devices. It is
advised to connect all the cables before installing fixed wall mounts.

•• Attach the three covers when installing the wall


10 cm mount. (Only when the item is provided.) (Only
OLED55/65E9*)
10 cm 10 cm

10 cm
10 cm

(Depending on model)

•  Remove the stand before installing the TV on a wall


mount by performing the stand attachment in reverse.
•  For more information of screws and wall mount bracket,
refer to the Separate purchase.
•  If you intend to mount the product to a wall, attach VESA
standard mounting interface (optional parts) to the back
of the product. When you install the set to use the wall
mounting bracket (optional parts), fix it carefully so as
not to drop.
•  When mounting a TV on the wall, make sure not to install
the TV by hanging the power and signal cables on the
back of the TV.
•  Do not install this product on a wall if it could be exposed
to oil or oil mist. This may damage the product and cause
it to fall.

7
Connections HDMI
•  When connecting the HDMI cable, the product and external devices
Connect various external devices to the TV and switch input modes to should be turned off and unplugged.
select an external device. For more information of external device’s •  Supported HDMI Audio format :
connection, refer to the manual provided with each device.
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DTS (44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz),


DTS HD (44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz),
Antenna/Cable True HD (48 kHz),
Connect the TV to a wall antenna socket with an RF cable (75 Ω). Dolby Digital / Dolby Digital Plus (32 kHz, 44.1 kHz, 48 kHz),
PCM (32 kHz, 44.1 kHz, 48 kHz, 96 kHz, 192 kHz)
•• Use a signal splitter to use more than 2 TVs.
(Depending on model)
•• If the image quality is poor, install a signal amplifier properly to
improve the image quality.
•• If the image quality is poor with an antenna connected, try to •  → ( ) → [Picture] → [Additional Settings] → [HDMI
realign the antenna in the correct direction. ULTRA HD Deep Colour]
-- On : Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0)
•• An antenna cable and converter are not supplied.
-- Off : Support 4K @ 50/60 Hz 8 bit (4:2:0)
•• For a location that is not supported with ULTRA HD broadcasting,
If the device connected to Input Port also supports ULTRA HD Deep
this TV cannot receive ULTRA HD broadcasts directly.
Colour, your picture may be clearer. However, if the device doesn’t
support it, it may not work properly. In that case, change the TV’s
Satellite dish [HDMI ULTRA HD Deep Colour] setting to off.
Connect the TV to a satellite dish to a satellite socket with a satellite RF
cable (75 Ω). (Depending on model) USB
Some USB Hubs may not work. If a USB device connected using a USB
CI module Hub is not detected, connect it to the USB port on the TV directly.
View the encrypted (pay) services in digital TV mode. (Depending on External Devices
model)
Available external devices are: Blu-ray player, HD receivers, DVD players,
•• Check if the CI module is inserted into the PCMCIA card slot in the
VCRs, audio systems, USB storage devices, PC, gaming devices, and
right direction. If the module is not inserted properly, this can
other external devices.
cause damage to the TV and the PCMCIA card slot.
•• If the TV does not display any video and audio when CI+ CAM is •• The external device connection may differ from the model.
connected, please contact to the Terrestrial/Cable/Satellite Service •• Connect external devices to the TV regardless of the order of the
Operator. TV port.
•• If you record a TV program on a Blu-ray/DVD recorder or VCR, make
Other connections sure to connect the TV signal input cable to the TV through a DVD
recorder or VCR. For more information of recording, refer to the
Connect your TV to external devices. For the best picture and audio
manual provided with the connected device.
quality, connect the external device and the TV with the HDMI cable.
Some separate cable is not provided. •• Refer to the external equipment’s manual for operating
instructions.

8
•• If you connect a gaming device to the TV, use the cable supplied Basic functions
with the gaming device.
•• In PC mode, there may be noise associated with the resolution, <A type>
vertical pattern, contrast or brightness. If noise is present, change Power On (Press)
the PC output to another resolution, change the refresh rate to Power Off 1 (Press and Hold)

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another rate or adjust the brightness and contrast on the [PICTURE]
menu until the picture is clear. Menu Control (Press 2)
•• In PC mode, some resolution settings may not work properly Menu Selection (Press and Hold 3)
depending on the graphics card. 1 All running apps will close, and any recording in progress will stop.
•• If ULTRA HD content is played on your PC, video or audio may (Depending on country)
become disrupted intermittently depending on your PC’s 2 You can access and adjust the menu by pressing the button when
performance. (Depending on model) TV is on.
•• When connecting via a wired LAN, it is recommended to use a CAT 3 You can use the function when you access menu control.
7 cable. (Only when port is provided.)
<B type>
Power On (Press)
Using Button Power Off 1 (Press and hold)

You can simply operate the TV functions, using the button.


Volume Control
<A type>

Programmes Control

1 All running apps will close, and any recording in progress will stop.
(Depending on country)

Adjusting the menu


When the TV is turned on, press the button one time. You can adjust
<B type> the Menu items using the button.
<A type>
Turns the power off.
Changes the input source.

Adjusts the volume level.

Scrolls through the saved programmes.

<B type>
Turns the power off.
Accesses the settings menu.
Clears on-screen displays and returns to TV viewing.
Changes the input source.

9
Using Magic Remote To use the button, press and hold for more than 1 second.

Control (POWER) Turns the TV on or off.


/ You can turn your set-top box on or off by adding the set-
The descriptions in this manual are based on the buttons on the remote top box to the universal remote control for your TV.
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control. Please read this manual carefully and use the TV correctly. Number buttons Enters numbers.
When the message [Magic Remote battery is low. Please change the Accesses the [QUICK HELP].
battery.] is displayed, replace the battery. (DASH) Inserts a between numbers such as 2-1 and 2-2.
To replace batteries, open the battery cover, replace batteries (1.5 V AA) / Accesses the saved programmes list.
matching the and ends to the label inside the compartment, (More Actions) Displays more remote control functions.
and close the battery cover. Be sure to point the magic remote toward Edits QUICK ACCESS.
the remote control sensor on the TV. To remove the batteries, perform -- QUICK ACCESS is a feature that allows you to enter a specified app
the installation actions in reverse. or Live TV directly by pressing and holding the number buttons.
Audio descriptions function will be enabled.
Adjusts the volume level.
(MUTE) Mutes all sounds.
(MUTE) Accesses the [Accessibility] menu.
Scrolls through the saved programmes.
(Voice recognition) Network connection is required to use the
voice recognition function. Once the voice display bar is activated on
the TV screen, press and hold the button and speak your command
out loud.
(HOME) Accesses the Home menu.
(HOME) Shows the previous history.
(Q. Settings) Accesses the Quick Settings.
(Q. Settings) Displays the [All Settings] menu.
Wheel (OK) Press the center of button to select a menu. You
can change programmes by using button.
(up/down/left/right) Press the up, down, left or right
button to scroll the menu. If you press buttons while the
pointer is in use, the pointer will disappear from the screen and Magic
Remote will operate like a general remote control. To display the
pointer on the screen again, shake Magic Remote to the left and right.
/ Returns to the previous level.
/ Clears on-screen displays and returns to last input
viewing.
1 1 1
/ Shows programme guide.

1 1

(Some buttons and services may not be provided depending on models


or regions.)

10
1 Streaming Service buttons Connects to the Video Streaming •  It is recommended that an Access Point (AP) be located
Service. more than 0.2 m away from the TV. If the AP is installed
closer than 0.2 m, the Magic remote control may not
(INPUT) Changes the input source.
perform as expected due to frequency interference.
(INPUT) Accesses the [HOME DASHBOARD].
•  Do not mix new batteries with old batteries. This may
Displays the set-top box Home menu.

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cause the batteries to overheat and leak.
-- When you are not watching via a set-top box: the display changes •  Failure to match the correct polarities of the battery
to the set-top box screen. may cause the battery to burst or leak, resulting in fire,
, , , These access special functions in some personal injury, or ambient pollution.
menus. •  This apparatus uses batteries. In your community there
Runs the record function. might be regulations that require you to dispose of these
, (Control buttons) Controls media contents. batteries properly due to environmental considerations.
Please contact your local authorities for disposal or
recycling information.
Registering Magic Remote Control •  Batteries inside or inside the product shall not be
exposed to excessive heat such as sunshine, fire or the
How to register the Magic Remote Control like.
To use the Magic Remote, first pair it with your TV.
1 Put batteries into the Magic Remote and turn the TV on.
2 Point the Magic Remote at your TV and press the Wheel (OK) on
the remote control. User Guide
* If the TV fails to register the Magic Remote, try again after turning
the TV off and back on. For more information about this TV, read the USER GUIDE embedded in
the product.
How to deregister the Magic Remote
•• To open the USER GUIDE → ( ) → [General] → [About
Control
This TV] → [User Guide]
Press the / and (HOME) buttons at the same time, for
five seconds, to unpair the Magic Remote with your TV.
* Pressing and holding the / button will let you cancel and
re-register Magic Remote at once.

11
Troubleshooting Abnormal Display
•• If the product feels cold to the touch, there may be a small “flicker”
Cannot control the TV with the remote control. when it is turned on. This is normal, there is nothing wrong with
product.
•• Check the remote control sensor on the product and try again.
•• This panel is an advanced product that contains millions of pixels.
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•• Check if there is any obstacle between the product and the remote
You may see tiny black dots and/or brightly coloured dots (white,
control.
red, blue or green) at a size of 1 ppm on the panel. This does not
•• Check if the batteries are still working and properly installed ( indicate a malfunction and does not affect the performance and
to , to ). reliability of the product.
No image display and no sound is produced.
This phenomenon also occurs in third-party products and is not
•• Check if the product is turned on. subject to exchange or refund.
•• Check if the power cord is connected to a wall outlet. •• You may find different brightness and colour of the panel
•• Check if there is a problem in the wall outlet by connecting other depending on your viewing position(left/right/top/down).
products. This phenomenon occurs due to the characteristic of the panel.
The TV turns off suddenly. It is not related with the product performance, and it is not
malfunction.
•• Check the power control settings. The power supply may be
Generated Sound
interrupted.
•• Check if the auto-off function is activated on the settings related •• “Cracking” noise: A cracking noise that occurs when watching or
time. turning off the TV is generated by plastic thermal contraction due
•• If there is no signal while the TV is on, the TV will turn off to temperature and humidity. This noise is common for products
automatically after 15 minutes of inactivity. where thermal deformation is required.
When connecting to the PC (HDMI), no signal is detected. •• Electrical circuit humming/panel buzzing: A low level noise is
generated from a high-speed switching circuit, which supplies a
•• Turn the TV off/on using the remote control. large amount of current to operate a product. It varies depending
•• Reconnect the HDMI cable. on the product.
•• Restart the PC with the TV on. This generated sound does not affect the performance and
reliability of the product.

•  Make sure to wring any excess water or cleaner from


the cloth.
•  Do not spray water or cleaner directly onto the TV screen.
•  Make sure to spray just enough of water or cleaner onto a
dry cloth to wipe the screen.

12
Specifications
(Depending on country)

Broadcasting Specifications

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Digital TV Analogue TV
PAL B/B, PAL B/G, PAL
D/K, PAL-I,
Television system DVB-T/T2, DVB-C, DVB-S/S2
SECAM B/G, SECAM D/K,
NTSC-M
DVB-S/S2* DVB-C* DVB-T/T2*
VHF III : 174 ~ 230 MHz
Channel coverage UHF IV : 470 ~ 606 MHz
46 ~ 862 MHz
(Band) 950 ~ 2,150 MHz 46 ~ 890 MHz UHF V : 606 ~ 862 MHz
S Band II : 230 ~ 300 MHz
S Band III : 300 ~ 470 MHz
Maximum number of
6,000 3,000
storable programmes
External antenna
75 Ω
impedance
CI Module (W x H x D) 100.0 mm x 55.0 mm x 5.0 mm

* Only DVB-T2/C/S2 support model only.

Wireless module (LGSBWAC92) Specifications


Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency Range Output Power (Max.)
2,400 to 2,483.5 MHz 18 dBm
5,150 to 5,725 MHz 18 dBm
5,725 to 5,850 MHz (Not for EU) 12 dBm
Bluetooth
Frequency Range Output Power (Max.)
2,400 to 2,483.5 MHz 8 dBm
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional
frequency table.
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.
* IEEE 802.11ac is not available in all countries.

Environment condition
Operating Temperature 0 °C to 40 °C
Operating Humidity Less than 80 %
Storage Temperature -20 °C to 60 °C
Storage Humidity Less than 85 %

13
Open Source Software
Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
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licenses, that is contained in this product, please visit


http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
[email protected].
This offer is valid for a period of three years after our last shipment of
this product. This offer is valid to anyone in receipt of this information.

Licenses

(Magic Remote supported models only)

14
Important Information for Recommended Measures for
Preventing Image Retention
Preventing Image Retention
•• Avoid watching a video displaying an image as listed above for
OLED is a self-emissive technology, which brings many significant extended periods of time.

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benefits to image quality and performance. As with any self-emitting •• Adjust your TV settings as below when turning on a video
display, it is possible for users of OLED TVs to experience temporary exhibiting an image as listed above for extended periods of time.
image retention under certain conditions, such as when displaying a -- [Picture] → [Picture Mode Settings] → [Picture Mode] →
static image on the screen for a long time. LG OLED TVs incorporate [Eco]
dedicated functions that protect the screen from possible image -- [Picture] → [Picture Mode Settings] → [OLED LIGHT] → Adjust
retention. to lower value
If a static image persists on screen, screen brightness is automatically -- [Picture] → [Additional Settings] → [OLED Panel Settings] →
reduced in specific areas of, or across the entire screen. Once the static [Logo Luminance Adjustment] → [High]
image disappears, screen brightness will automatically return to its •• Turn off the menu bar of an external device, such as a set-top
prior setting. This is not a product malfunction. box, to prevent long-term display of the menu bar of such device.
(Please refer to the manual of the applicable external device for
Examples of Images that may Cause instructions.)
•• Adjust the settings as below when watching a video constantly
Image Retention showing black bars on the left, right, top or bottom, in order to
•• Still images or fixed images containing certain information remove the black bars.
that are displayed uninterrupted on the screen, such as channel -- [Picture] → [Aspect Ratio Settings] → [Aspect Ratio] →
numbers, station logos, program titles, news or movie subtitles, [Vertical Zoom] or [All-Direction Zoom]
and headlines.
•• Fixed menu or icons for video game consoles or broadcasting
set-top boxes.
Information on Functions
•• Black bars shown on the left, right, top, or bottom of the screen, Supporting Image Quality in
such as in images with a 4:3 or 21:9 ratio. Relation to Temporary Image
Retention
•• LG OLED TVs provide a feature called Pixel Refresher, which helps to
prevent temporary image retention.
•• When the accumulated television viewing time reaches 2,000
hours or more (this is equivalent to watching TV for five hours a
day over the course of a year), Pixel Refresher will be automatically
activated once your TV is turned off. When turning off your TV, a
notice will appear on the screen informing the activation of Pixel
Refresher. This feature will run for an hour while your TV is turned
off. A horizontal line may appear at the top or bottom of the screen
when the process is almost finished.
•• You may also manually activate Pixel Refresher via the TV menu:
→ ( ) → [Picture] → [Additional Settings] → [OLED
Panel Settings] → [Pixel Refresher].
•• Whenever you watch your TV for more than four cumulative hours,
Pixel Refresher will be automatically activated for a few minutes
once your TV is turned off. (Note: Pixel Refresher will not be
activated if the power cord of your TV is not plugged in or the main
power is off.)

15
The model and serial number of the product are located
on the back and on one side of the product. Record them
below in case you ever need service.

Model

Serial No.
SMART TV Quick Setup Guide

* Image shown may differ from your TV.


* Image shown on a PC or mobile phone may vary depending on the OS(Operating System).
* App icon positions may vary on the platform, depending on the software version.

Network Settings
1 Press the (Settings) on the remote to 4 If the connection is successful, the "[Connected
access the settings menu. Point the ( ) [All to Internet]" is displayed.
Settings] icon and select by pressing the
Wheel (OK) button on the remote. Picture
CONNECTION
Sound
TV Name
Programmes
Wired Connection (Ethernet)
Not Connected
Connection
Wi-Fi Connection
Connected to Internet

General Device Connector


Mobile TV on

( )
Safety Screen Share Settings
HDMI Device Settings
All Settings
Accessibility

2 Select the [Connection] → [Wired


You can check the status of connection in [Ad-
Connection(Ethernet)] or [Wi-Fi Connection].
vanced Wi-Fi settings].
Picture
CONNECTION Picture
WI-FI CONNECTION
Sound Connection /
TV Name Sound

Programmes
Wired Connection (Ethernet)
Not Connected Programmes

Connection Wi-Fi Connection


Not Connected Connection

General
Device Connector
Mobile TV on General Add a Hidden Wireless Network
Safety Screen Share Settings Connect via WPS PBC
HDMI Device Settings Safety Connect via WPS PIN
Accessibility Advanced Wi-Fi Settings
Accessibility

3 The device automatically tries to connect to the


network available (wired network first).
When you select the [Wi-Fi Connection], the
network list available is displayed. Choose the
network you wish to use.

Picture
WI-FI CONNECTION
Connection /
Sound

Programmes

Connection

General Add a Hidden Wireless Network


Connect via WPS PBC
Safety Connect via WPS PIN
Advanced Wi-Fi Settings
Accessibility

For wireless AP (Router) that have the symbol,


you need to enter the security key.
www.lg.com
Troubleshooting Network Problems
1 Press the (Settings) on the remote to
access the settings menu. Point the ( ) [All Check the AP (Router) or consult your Internet
Settings] icon and select by pressing the service provider.
Wheel (OK) button on the remote.

When X appears next to Gateway:

( )
1 Unplug the power cord of the AP (Router) and
All Settings
try to connect after 5 seconds.
2 Initialize (Reset) the AP (Router).
2 Select the [Connection] → [Wired Connection 3 Contact internet service provider or AP (Router)
(Ethernet)] or [Wi-Fi Connection] → [Advanced company.
Wi-Fi Settings].

Picture
CONNECTION Picture
WI-FI CONNECTION
Connection /
Sound Sound
TV Name
Programmes Programmes
Wired Connection (Ethernet)
Not Connected

Connection Wi-Fi Connection  Connection When X appears next to DNS:


Not Connected

General Device Connector


Mobile TV on
General Add a Hidden Wireless Network
Connect via WPS PBC
1 Unplug the power cord of the AP (Router) and
Safety Screen Share Settings Safety Connect via WPS PIN try to connect after 5 seconds.
HDMI Device Settings Advanced Wi-Fi Settings
Accessibility Accessibility 2 Initialize (Reset) the AP (Router).
3 Check that the MAC address of the TV/AP (Router)
Follow the instructions below that correlate to your is registered with your Internet service provider.
network status. (The MAC address displayed on the right
pane of the network status window should be
Check the TV or the AP (Router). registered with your Internet service provider.)
4 Check the AP (Router) manufacturer’s website
to make sure your router has the latest firmware
version installed.

When X appears next to TV:


1 Check the connection status of the TV, AP
(Router).
2 Power off and power on the TV, AP (Router).
3 If you are using a static IP, enter the IP directly.
4 Contact internet service provider or AP (Router)
company.
SmartShare Connection to Smartphone
1 Check that Wi-Fi is enabled on your smartphone. To use SmartShare, both devices must on the
same local network.
2 Install/run the app for sharing content on your smartphone (It's called LG TV Plus on LG phones).
3 Enable your smartphone to share content files with other devices.
4 Select the file type you want to play (movie, audio or photo).
5 Select a movie, music or photo file to play on the TV.
6 Play the media file to view and enjoy it on your TV.

Updating the TV Firmware


* If the TV is turned on for the first time after it was shipped from the factory, initialization of the TV may
take a few minutes.
1 (Settings) → ( )[All Settings] → [General] → [About This TV] → [CHECK FOR UPDATES]
2 After checking the version of the software, update it.
If you check the "[Allow Automatic Updates]", you can update the software automatically.

Picture
GENERAL Picture
ABOUT THIS TV
General /
Sound Sound
Language
Software Version
Programmes Location Programmes Allow Automatic Updates
Time & Date
Connection Timers
AI Service
 Connection CHECK FOR UPDATES

TV Information
General Account Management General

Eco Mode Notifications


Safety Safety
About This TV User Guide

Additional Settings Quick Help


Accessibility Accessibility

Please call LG Customer Service if you experience any problems.

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