UNIVERSITI TEKNOLOGI MARA

LESSON PLAN (ODL)

FACULTY OF BUSINESS MANAGEMENT

Course INTRODUCTION TO ORGANISATIONAL BEHAVIOUR

Code MGT 430
Assessment Test 1 15%
Case study 15%
Chapter review 10%
Reflection essay 10%
Total 50%

Lecturer Nur Idayu Badrolhisam

Faculty of Business and Management
UiTM Kampus Puncak Alam
Office: Level 7, No. 69
Email: [email protected]
Tel: 0163527825
Fb page: @nidayub
Course The goal of this course is to help the student to develop a conceptual understanding of
Synopsis Organizational Behavior theories and to provide them with skills to put those ideas
and theories into practice. This course provides some key techniques and processes
that designed to improve organizational efficiency and effectiveness, which are fully
examined from the perspective of management, workers, and society at large. This
course also covers on human work behavior at the individual, interpersonal, team and
organizational levels. The focus on the development of interpersonal competencies to
allow individuals to effectively work as managers or professionals in the rapidly
changing, team-oriented, culturally diverse, and technologically integrated global
climate facing modern organizations.
Course Students should be able to: -
Objectives 1) Explain the issues, concept and theories associated with organizational behavior.
2) Gain knowledge of contemporary issues and approaches of organizational
behavior.
3) Apply organizational behavior course concepts to current management situations
4) Develop the analytical skills necessary to apply the concepts and principles of
organizational behavior to work situations.

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Week Assessment TOPIC

1) Chapter 1: The World of Organizational Behavior
Week 1 Test 1.1 Introduction & Definition
1.2 The Importance of OB
1.3 Perspectives of Organizational Effectiveness
1.3.1 Open System Perspective
1.3.2 Organizational Learning Perspective
1.3.3 HPWP Perspective
1.4 Contemporary Challenges Organizations
1.4.1 Globalization
1.4.2 Diversity
2) Chapter 2: Key to Individual Behavior
Week 2 Test 2.1 MARS Model of Behavior and Performance
2.2 Types of Individual Behavior
2.3 Personality in Organizations
2.3.1 Personality determinants: Nature versus Nurture
2.3.2 Five Factor Model Personality
2.4 Values in the Workplace
2.4.1 Types of Value - Schwartz’s Value Theory
2.4.2 Values and Individual Behavior
2.4.3 Values Congruence
3) Chapter 3: Perceiving Ourselves and Others
Week 3-4 Test 3.1 Perceive Ourselves
3.1.1 Self-Concept- (Complexity, Consistency & Clarity)
3.1.2 Self-Enhancement
3.1.3 Self-Verification
3.1.4 Self-Evaluation
3.1.5 The Social Self
3.2 Perceiving the World around us
3.2.1 Model of the Perception Process
3.2.2 Specific Perceptual Processes and Problems
(Errors/Distortions in Perception)
3.3 Improving Errors in Perception
4) Chapter 4: Workplace Emotions, Attitudes, & Stress
Week 5 Test 4.1 Emotions in the Workplace
4.1.1Types of Emotions
4.1.2 Circumplex Model of Emotions
4.1.3 Model of Emotions, Attitudes and Behavior
4.1.4 Emotional Dissonance
4.2 Emotional Intelligence
4.2.1 Dimensions of Emotional Intelligence
4.3 Job Satisfaction-
4.3.1 Job Satisfaction and Work Behavior
4.3.2 Job Satisfaction and Performance
4.3.4 Consequences of Job dissatisfaction and ELVN Model
4.4 Organizational Commitment
4.4 Work-related Stress

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4.4.1 General Adaption Syndrome

4.4.3 Types of Stress
4.4.4 Stressors : The Causes of Stress
4.4.4 Consequences of Stress
4.4.5 Managing Stress
5) Chapter 5: Foundations of Motivation
Week 6-7 Test 5.1 Introduction to Motivation
5.2 Employee Drives and Needs
5.3 Theories of Motivation & Practical Application
5.3.1 The Content Theories
5.3.1.1 Maslow’s Needs Hierarchy Theory
5.3.1.2 Alderfer’s ERG Theory
5.3.1.3 McClelland’s Need Theory
5.2.2 The Process Theories
5.2.2.1 Expectancy Theory
5.2.2.2 Equity Theory
5.2.2.3 Four Drive Theory
5.2.2.4 Goal Setting Theory
6) Chapter 6: Groups and Social Processes
Week 8 Test 6.1 Introduction to Group and Team
6.1.1 Types of Group/Team
(Chapter review submission 6.1.2 Advantages and Disadvantages of Teams
date – 11/5 till 15/5 2020) 6.2 A model of Team Effectiveness
6.2.1 Effects Team Environment Elements
6.2.2 Effects of Team Design Elements
6.2.3 Effects of Team Processes Elements
6.3 Team Decision Making
7) Chapter 7 : Managing Conflict
Week 9 Test 7.1 Introduction to Conflict
7.2 Functional and Dysfunctional Conflict
7.3 Model of Conflict Process
7.3.1 Sources of Conflict
7.3.2 Managing Conflict
7.4. Interpersonal Conflict Management Styles
7.5 Alternative Dispute Resolution (ADR) in organizational setting
25/5 – 3/6 2020
Special leave: Eid Fitri, Pesta Keamatan and Gawai
8) Chapter 8: Power and Leadership
Week 10- Test 8.1 Introduction to Leadership
11 8.2 Introduction to Power
(Reflection essay 8.2.1Types of Power
submission date – 4/6 till 8.2.2 Empowerment and Delegation
12/6 2020) 8.3Leadership Theories
8.3.1 Competency/Traits/The Great Man Approach
8.3.2 Behavior Approach
8.3.2.1 Ohio State University Studies
8.3.2.2 Managerial Grid (Leadership Grid)
8.3.3 Contingencies Approach

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8.3.3.1 Path Goal

8.3.3.2 Life Cycle/Situational Theory
8.3.4 Contemporary Approach
8.3.4.1 Transformational and transactional Theory
9) Chapter 9: Organizational Change
Week 12 Test 9.1 Organizational Change
9.1.1 Introduction to Change
9.1.2 Importance of Change
9.1.3 Model of Change
9.1.3.1 Types of Change
9.1.3.2 Lewin’s Force Field Analysis
9.1.4 Forces of Change
9.1.5 Resistance to Change
9.1.6 Managing Resistance to Change

Week 13 Case study submission date – 22/6 till 26/6 2020

Week 14 Test

Text book McShane, Olekalns and Travaglione, Organizational Behavior- Emerging

Knowledge and Practice for the real world, 7th edition, McGraw- Hill, 2015, ISBN:
n/a
Additional
References 1. Kreitner and Kinicki, Organizational Behavior(International Student Edition), 9th
edition, McGraw Hill, 2011, ISBN: n/a
2. Robbins, Stephen P., Judge, Timothy A., Organizational Behavior, Pearson, , 16th
edition, Pearson, 2016, ISBN: n/a
3. Arrifin, Zainal, Surienty, Lilis et al,, Understanding Organizational Behaviour, 1st
edition, Oxford University Press, 2009,ISBN: n/a
4. George, J.M., Jones, G.R., Understanding and Managing Organizational Behavior,
Global Edition, Addison Wesley,2014, ISBN: n/a
5. Schermerhorn, Hunt, Osborn,, Organizational Behavior, 12th Edition, Wiley, 2011,
ISBN: n/a

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