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    A Study On Tata Consultancy Services

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    arun kumar
    Tata Consultancy Services (TCS) is an Indian multinational information technology service and consulting company founded in 1968 as part of the Tata Group. TCS operates in 46 countries with over 420,000 employees. The company focuses on customer-centricity and has a wide range of IT products and services. It has major competitors like Infosys, Wipro, and Cognizant in the global IT market.

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    A Study On Tata Consultancy Services

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    arun kumar
    168 views4 pages
    Tata Consultancy Services (TCS) is an Indian multinational information technology service and consulting company founded in 1968 as part of the Tata Group. TCS operates in 46 countries with over 420,000 employees. The company focuses on customer-centricity and has a wide range of IT products and services. It has major competitors like Infosys, Wipro, and Cognizant in the global IT market.

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    Tata Consultancy Services (TCS) is an Indian multinational information technology service and consulting company founded in 1968 as part of the Tata Group. TCS operates in 46 countries with over 420,000 employees. The company focuses on customer-centricity and has a wide range of IT products and services. It has major competitors like Infosys, Wipro, and Cognizant in the global IT market.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    168 views4 pages

    A Study On Tata Consultancy Services

    Uploaded by

    arun kumar
    Tata Consultancy Services (TCS) is an Indian multinational information technology service and consulting company founded in 1968 as part of the Tata Group. TCS operates in 46 countries with over 420,000 employees. The company focuses on customer-centricity and has a wide range of IT products and services. It has major competitors like Infosys, Wipro, and Cognizant in the global IT market.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    At a glance
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    TCS is an Indian IT consulting and business solutions company operating in 46 countries. It was founded in 1968 as a division of Tata Sons and offers a wide range of IT services.

    TCS was founded in 1968 and initially provided punched card services. It established India's first software R&D center in 1975 and became a publicly listed company in 2004.

    TCS offers application development, BPO, consulting, enterprise software, hardware sizing, payment processing, software management and technology education services. Its major software products are TCS BaNCS and TCS MasterCraft.

    A STUDY ON TATA CONSULTANCY SERVICES

    Requirement for the award of the degree of

    MASTER OF BUSINESS ADMINISTRATION


    Submitted by
    Keerthy c unni
    Under the supervision and guidance of
    Mrs. Sonia Elizabeth Thomas
    Asst.professor ,kochi business school

    KOCHI BUSINESS SCHOOL ,kakkanad kochi-682030


    2019-21
    COMPANY /ORGANISATION PROFILE

    1.1 BRIEF HISTORY OF TATA CONSULTANCY SERVICES

    Tata Consultancy Services Limited (TCS) is a subsidiary of the Tata Group,


    an Indian information technology consulting and business solutions company
    which operates in 46 countries worldwide. TCS Limited was founded in 1968 by
    a division of Tata Sons Limited.  Its early contracts included punched card
    services to TISCO (now Tata Steel), working on an Inter-Branch Reconciliation
    System for the Central Bank of India. In 1975 TCS made an electronic depository
    and trading system called SEMCOM for Swiss company. TCS also established
    India's first software research and development center called Tata Research
    Development and Design Centre in Pune, Maharashtra. On 25 August 2004, TCS
    became a Publicly Listed Company. . TCS offers a consulting led, cognitive
    powered, integrated portfolio of business, technology and engineering services
    and solutions. This is delivered through its unique, Location Independent Agile
    delivery model, a benchmark of excellence in software development

    A part of the Tata group, India’s largest multinational business group,


    TCS has over 420,000 of the world’s best-trained consultants in 50 countries.
    The company generated consolidated revenues of US $20 billion for the year
    ended March 31, 2019 and is listed on the BSE (formerly Bombay Stock
    Exchange) and the NSE (National Stock Exchange) in India. TCS’ proactive stance
    on climate change and award winning work with communities across the world
    have earned it a place in leading sustainability indices such as the Dow Jones
    Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good
    Emerging Index.
    1.2 BUSINESS PROCESS OF TATA CONSULTANCY

    Products and service


    TCS and its 67 subsidiaries provides a wide range of information technology-related
    products and services including application development, business process outsourcing,
    capacity planning, consulting, enterprise software, hardware sizing, payment
    processing, software management and technology education services. The firm's
    established software products are TCS BaNCS and TCS MasterCraft.

    Operations
    Tata Consultancy Services has 285 offices across 46 countries and 147 delivery centres
    in 21 countries. At the same date TCS had a total of 58 subsidiary companies.

    1.3 CUSTOMERS OF TATA CONSULTANCY SERVICES

    Customer-centricity is at the core of TCS’ strategy, organization structure and


    investment decisions. The philosophy has been to expand and deepen customer
    engagements by continually looking for new areas in the customer’s business where we
    can add value, proactively invest in building newer capabilities, and launch new
    offerings to participate in those opportunities. Over time, this has meant expanding
    beyond IT and participating in the departmental spends of other stakeholders – such as
    business heads, CMOs, CROs, COOs, CFOs and even CEOs.

    This strategy has resulted in a continual expansion of customer relationships in terms of


    the services consumed, revenue and share of wallet, as evidenced by the client metrics
    we report every quarter and every year. The willingness to invest in the relationship,
    the commitment to deliver impactful outcomes and the track record of execution
    excellence have resulted in high satisfaction levels and long, enduring customer
    relationships

    1.4 COMPETITORS OF THE TCS

    Infosys, Wipro, HCL Technologies, Tech Mahindra and Cognizant are some
    of the top competitors of Tata Consultancy Services (TCS). All these are major IT
    exporters in India. IBM Global services is the competitor

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