Cheat Sheet (Organizational Analysis)
Cheat Sheet (Organizational Analysis)
Cheat Sheet (Organizational Analysis)
Organizational Analysis
Competitive Rivalry:
Clearly a key factor in competitive intensity will be competitive rivalry. So what do marketers
need to consider?
Are there many entry barriers? High entry and low exit barriers makes for an attractive
industry. Entry barriers may include rights, patents, technology protection etc.
Do you have customer loyalty?
Do you have specialist knowledge that can be used to differentiate you?
Is there evidence of economies of scale in play in your industry?
Is there any Government policy in place to either encourage or discourage new entrants?
Threat of Substitution:
Customers may choose to substitute your product or service for another. This is not the same as
switching to a different company to use the same product but switching products entirely. For
example switching from a regular phone to a smartphone, or from a sugary snack to a healthy
alternative snack. The more products that continue to appear, the higher the chances your
customers will be drawn to an alternative from their usual choice. How can marketers confront
this?
Buyer Power:
When the buyers themselves have power they can apply pressure to companies, in particular
pressure to lower their prices. If the buyer has many choices of products and companies then
their power is high. If buyers decide to join together so that a large portion of the market share
is putting pressure on companies then they again have high power. How can marketers prepare
for this?