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    Diwakarsingh (7 0)

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    Rahul TRIPATHI
    Diwakar Singh has over 7 years of experience in IT operations, project management, and business development. He holds a PGDM in IT Project Management and a B.Tech in Electronics and Communication Engineering. His technical skills include experience with MDM/EMM solutions, Microsoft Office 365, and networking. He is currently an IT Specialist at HCL Technologies focusing on enterprise mobility management.

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    Diwakarsingh (7 0)

    Uploaded by

    Rahul TRIPATHI
    54 views5 pages
    Diwakar Singh has over 7 years of experience in IT operations, project management, and business development. He holds a PGDM in IT Project Management and a B.Tech in Electronics and Communication Engineering. His technical skills include experience with MDM/EMM solutions, Microsoft Office 365, and networking. He is currently an IT Specialist at HCL Technologies focusing on enterprise mobility management.

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    DIWAKARSINGH[7_0]

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    Diwakar Singh has over 7 years of experience in IT operations, project management, and business development. He holds a PGDM in IT Project Management and a B.Tech in Electronics and Communication Engineering. His technical skills include experience with MDM/EMM solutions, Microsoft Office 365, and networking. He is currently an IT Specialist at HCL Technologies focusing on enterprise mobility management.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    54 views5 pages

    Diwakarsingh (7 0)

    Uploaded by

    Rahul TRIPATHI
    Diwakar Singh has over 7 years of experience in IT operations, project management, and business development. He holds a PGDM in IT Project Management and a B.Tech in Electronics and Communication Engineering. His technical skills include experience with MDM/EMM solutions, Microsoft Office 365, and networking. He is currently an IT Specialist at HCL Technologies focusing on enterprise mobility management.

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    of 5

    DIWAKAR SINGH

    Career Objective

    To get a lively and stimulating environment to work in which besides offering me depth and
    diversity of exposure would enable me to participate in various activities of the organization and
    use my communication and organizing skill to utmost.
    .
    EXPERIENCE SUMMARY
     Total Professional experience (after Engineering): 6.5 years+
     Total Professional experience including final year internship: 7 years +
     Delivering Service levels in accordance with client specifications.

    EDUCATIONAL QUALIFICATION
     PGDM in IT Project Management from Prin L N Welingkar Institute of Management, Mumbai

     B. tech in Electronics and Communication Engineering


     Final semester Industrial Training (Internship)-Urja Global Ltd. Noida(Solar technology and
    Renewable sources)-Stipend was provided – 5 months
     Final Year Project :Android application development using Eclipse SDK when work had
    just started in India
     Trained on Cisco Routing
     Certification in C and C++ from Aptech.
     Diploma in Computer Hardware & Networking (2012-2013)

    Personal Skills
    Fast & self-directed learner, excellent communication skills, willingness to learn, team player, punctuality,
    result oriented and passionate about work. Motivator, Loves guiding team and counselling them using
    knowledge gained from different fields.

    TECHNICAL SUMMARY
     Application: Airwatch/Intune/Blackberry/Office 365, MS WORD, MS POWER POINT, MS EXCEL
     Operating Systems: Windows98/XP/vista/MS DOS
     JAVA
     Computer languages: C , C++
     Package MS Office.
     Trained on Cisco Routing

    Additional Skills

     Excellent Communication Skills (Technical Writing/Formal writing)


    WORK HISTORY

    B.Tech Final semester Internship(Stipend was provided)


    January 2011 –June 2011 Internship @ Urja Global Ltd., As Intern in final semester of Btech(Solar
    (5 months) Noida technology and Renewable sources-R&D)-
    Stipend was provided

    Full time Job after B.tech


    Duration Organization Designation

    June 2015 -Present HCL Technologies, Noida IT Specialist(EMM-Enterprise Mobility-


    Intune/Airwatch + Messaging-Office365)
    Dec 2014 – May 2015 Ginger Webs Private Limited, Business Development Manager(IT
    (6 months) Delhi Operations/Management,Analytics &
    Sales)
    October 2013 – December 2014 Brentwoods Education Private Sr.Education Development
    (14 months) Ltd., Delhi Manager(Operations,counseling,sales)
    May 2013 - October 2013 HCL Technologies, Noida Technical Support
    (5 months) Officer(Modem/routers/IT support)
    June 2011 – June 2012 Viom Networks Ltd, Noida Asset Manager(Telecom-Operations and
    (13 months) Maintenance)

    HCL Technologies Ltd.(11 June 2015 – Present)

    Designation: IT Specialist

    Department: EMM(Enterprise Mobility)-MDM/MEM/MAM/MCM-L3

    MDM Track: 1) Corporate Mobile phones administrator using Intune/Blackberry Good/Airwatch/SAP-


    Afaria MDM for iPhones
    2) Applying policies and controlling application
    3) Mobile device Management (Intune/Blackberry Good/Airwatch/SAP-Afaria) Solution Deployment,
    Monitoring, Management and administration
    4) APNS (Apple Push Notification Service)
    5) Worked upon various requests of adding BYOD (Bring your own device) to Intune/Blackberry
    Good/Airwatch/SAP-Afaria EMM console and departure/Termination requests.
    6) Configuration, installation of IT Zone MDM (using SAP-Afaria policies) in Corporate and employee
    owned devices (iPhone).
    7) Maintaining Mobile device data security using encrypted environment and remote wipe if and when
    required.
    8) Unlocking and locking device through Intune/Blackberry Good/Airwatch/SAP-Afaria console.
    9) Configuring email through cloud based MDM infrastructure.
    10) Creating restrictions and compliance policies on Production server.
    11) Worked on Service Now Change Request for Server testing and upgradation.

    Note 1: Pursuing weekend online 2 year IT Project Management from Welingkar Mumbai to move into
    Management domain.

    Note 2: Also worked earlier in Messaging & RDS Track:


    1) As Messaging admin worked on Outlook troubleshooting along with DL creation, shared mailbox
    support, worked on compliance through exchange admin section of office 365 and Litigation hold along
    with Iron port (email gateway server).
    2) IT operations and assistance on Corporate Desktop applications like SAP, Lotus Notes, Outlook,
    Printer set up/IP /software.
    3) Microsoft environment knowledge (desktop & server)
    4) User account management activities using Active Directory.
    5) Pushing software and updates using SCCM supported IT Zone PC Appstore.
    6) Windows OS Health check.

    Ginger Webs Private Limited (Dec 2014 – May 2015)

    Designation: Business Development Manager

    Department: IT Operations & Sales (Software-OMR /Online test platform/Client-Server)

     Playing the role of Manager-Operations & Pre/post Sales.


     To manage day to day operation of an internal sales office.
     Motivating team members  in  implementing  a  sales Strategy, Achieving Targets 
    and developing new business
     Communicating with existing customer to increase and maintain levels of business activity.
     Presenting and selling company products and services to new and existing clients.
     Adhering to the company external and internal customer care policies and procedures.
     Managing the customer relationship management database to ensure accurate and up to date inf
    ormation is available

    Brentwoods Education Private Ltd., Delhi (Now called Time Gurus)


    (October 2013 – December 2014)

    Designation : Sr. Education Development Manager (Team Leader-e-learning)

    Department : Technical/Management Education

     Playing the role of Manager-Admissions & counseling plus sales.


     To manage day to day operation of an internal sales office.
     Motivating team members in implementing  a  sales Strategy, Achieving Targets 
    and developing new business
     Communicating with existing customer to increase and maintain levels of business activity.
     Presenting and selling company products and services to new and existing clients.
     Adhering to the company external and internal customer care policies and procedures.
     Managing the customer relationship management database to ensure accurate and up to date inf
    ormation is available
     Taking care of admissions of students from around the world who wants to pursue higher
    education through online study in Indian Universities/Guiding team/Counselling students based
    on psychometric test)

    HCL Technologies (Noida) (May 2013 - October 2013)

    Designation : Technical Support Officer


    Project / Process Name: AT&T

     Configuring and troubleshooting internet related issues


     Issues related to Modems, routers, Gateways and Computer OS
     Maintaining daily tracker for the activities performed in BAU
     Advanced use of applications such as Excel,
     Communicating on the daily basis with the client on process development and on critical issues.
     Involved in daily dash board activity as well.
     Was also involved in project development.
     Regular involvement in process improvement.

    Viom Networks Ltd (Noida) (June 2011 – June 2012)

    Designation: Asset Manager-Operations (In-charge whole Noida and Delhi East)

    Segment Name : Telecom (Infra- Passive Segment)

    Responsibilities: -
     Maintenance- Telecom Infra
     Maintaining telecom network in Delhi/NCR region
     Preventive maintenance of Passive devices and electrical appliances like SMPS/PIU/Battery
    Bank/Earthing/DG Sets)/Shelters
     To Manage day to day operation including regular EHS(Environment Health Checkup)
     Motivating team members for high performance and quick delivery.
     Making expense chart and operational related inventories.

    Project (College)

    Second year: Made a simple and effective phone tapping device in second year of my B.Tech. The cost
    of the project was less than 100 rupees. It consisted of two resistors of 10k ohm each, two diodes and two
    capacitors, a recorder, and a head phone. It was meant for landline phones.

    Final Year: Worked On Android Operating System to Create Mobile Applications For Android Mobiles. I
    Assembled And Launched The Set Up Using Eclipse Sdk3.5 And Android SDK, Made Simple Application
    On Mobile Like Dial A Number And Hello World.

    Summer Training

    Bharat Sanchar Nigam limited (Telecom in-plant training),Muzaffarpur 14/06/2010 to 09/07/2010 (4


    Weeks)

    Academics and Extracurricular Achievements

     Got first rank in 10th board in whole Sitamarhi district (in 2004)


     Got certificate of achievement from the director of DAV college managing committee, New Delhi
    for scoring above 90% in 10th.
     Got 1st prize in 400 meter race in school level competition in class10th.
     Participated in national child science congress in 2001 on the topic “energy” and reached final
    round.
     Participated in autonomous robotics workshop at IIT Roorkee, 2010.
     Got 3rd prize in group discussion at Shobhit University,2010
     Got 2nd rank in quiz competition at Shobhit University,2010(general quiz)
     Got 1st rank in electronics department in quiz competition at Shobhit University,2010(technical
    quiz)
     Qualified for final round in technical quiz in `Neelkanth-techmania' held at Neelkanth group of
    institutes,Meerut
     Got 3rd position in quiz competition held at Acme college of engineering, Ghaziabad
     Was team member of school cricket team.

    Hobbies

    Listening music, reading & writing, watching and playing cricket, net surfing.

    Strengths

    Adaptability, Teamwork, Loyalty, Responsible, Hardworking, Communication Skills, Consistent Leader

    Personal Details

    Mother's name : SUJATA SINGH


    Father's Name : SHASHI KUMAR SINGH
    Date of Birth : 25th JAN, 1989
    Nationality : Indian
    Martial Status : Single
    Languages known : Hindi, English , Sanskrit
    Primary E-mail : [email protected]

    Alternate E-mail : [email protected]


    Mobile No : +91-8447355367
    Address : Aishwaryam , Gaur City 2 , Noida , UP , India

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