Quality

Symbols Key

Corporate Responsibility

Warranty
Supply Chain
Management
Special Process
Assessments

Internal Auditor Customs and

Certification Security
Global
Chemical
Regulatory/
Finished Vehicle Global
Logistics Harmonized
System (GHS) Environmental
Packaging/ Sustainability/
Container Greenhouse Gas
Managment
Problem Solving

Engineering
Materials Change
Management Management

Layered
Process Supply Chain ISO/TS 16949
Quality Audits Sustainability
Core Tools

Conflict Minerals
Reporting
Auto ID/Labeling

Sub-Tier Supplier
Management
EDI

Guide to Automotive Supplier Excellence

Featured Products: Quality

Featured Products: EFFECTIVE PROBLEM SOLVING • ISO/TS 16949 Trainings:

QUALITY Identify root causes to eliminate
• Understanding ISO/TS 16949
• Executive Understanding
underlying problems. • Internal Quality Auditing
QUALITY CORE TOOLS
• CQI-20: Effective Problem Solving Practitioner • Supplier Auditor Certification
Launch products that consistently meet Guideline • Supplier Auditor Recertification
customer’s requirements. • CQI-21: Effective Problem Solving Leader
• APQP: Advanced Product Quality Planning and Guideline INTERNAL AUDITOR CERTIFICATION
Control Plan Reference Manual • Effective Problem Solving for Practitioners Ensure continuous improvement
• SPC-3: Statistical Process Control Reference Training
throughout your quality management
Manual • Taking Effective Corrective Action: Using the system.
• PPAP-4: Production Part Approval Process 8-D Approach Training
Reference Manual • Exemplar Global-Certified ISO9001 Internal
• FMEA-4: Potential Failure Modes & Effects SUB-TIER SUPPLIER MANAGEMENT Auditor Training with ISO/TS 16949
Analysis Reference Manual Automotive Emphasis
Evaluate and manage sub-tier suppliers
• MSA-4: Measurement Systems Analysis effectively. • Exemplar Global-Certified ISO9001 Lead
Reference Manual Auditor Training with ISO/TS 16949 Supplier
• Related Self-Assessments, Classroom Training • CQI-19: Sub-Tier Supplier Management Process Auditor Certification
and eLearning Guideline (v1)
• SVPPAP-1: Service PPAP • CQI-19:Sub-Tier Supplier Management SPECIAL PROCESS ASSESSMENTS
• CQI-25 SPC Quick Start Guide Process Guideline Self-Assessment,
• CQI-26 SPC Short Run Supplement - Coming eLearning, and Classroom Training Develop management systems for
Soon continual improvement, defect
• MFMEA: FMEA for Tooling & Equipment ISO/TS 16949 prevention and reduction of variation.
(Machinery FMEA) • CQI-9: Special Process: Heat Treat System
Meet and satisfy your customers’
requirements. Assessment
LAYERED PROCESS AUDITS • CQI-11: Special Process: Plating System
Improve Key Performance Indicators
• TS-3(A): ISO/TS 16949 Quality Management Assessment
(KPIs).
Systems • CQI-12: Special Process: Coating System
• TSRULES-4: Rules for ISO/TS 16949 Assessment
• CQI-8: Layered Process Audits (v2) Certification Scheme • CQI-15: Special Process: Welding System
• Implementing Layered Process Audits Training • IATFG-2: IATF Auditor Guide for ISO/TS 16949 Assessment
• Leadership’s Role in a Successful Layered • CQI-16: ISO/TS 16949 Guidance Manual • CQI-17: Special Process: Soldering System
Process Audit (LPA) Training Assessment
Featured Products: Corporate Responsibility

• CQI-23: Special Process: Molding System • CQI-14: Automotive Warranty Management • Supplier Communication Template
Assessment • E-13: Warranty Claims Data Exchange • Industry Call to Action
• CQI-27: Special Process: Casting System • CQI-14 Automotive Warranty Assessment • IPCMP Training
Assessment Training • Industry Best Practices
• Understanding the Heat Treat, Soldering, and • Stakeholder Outreach
Welding Special Process System Assessments Featured Products: • Industry Briefings
Training CORPORATE
• Understanding the Plating and Coating Special RESPONSIBILITY GLOBAL CHEMICAL REGULATORY /
Process System Assessments Training GLOBALLY HARMONIZED SYSTEM (GHS)
• Understanding the Molding Special Process Attain compliance with global and
System Assessment Training SUPPLY CHAIN SUSTAINABILITY
• Understanding the Casting Special Process Assess basic knowledge of fundamental
regulatory mandates.
System Assessment Training • Regulations: Management and Compliance
business expectations. Webcast
ENGINEERING CHANGE MANAGEMENT • Automotive Guiding Principles to Enhance • Global Product Regulation Overview Webcast
Master the management of product Sustainability Performance in the Supply Chain • Management of Product Chemical Regulatory
and process changes between • Supply Chain Sustainability Knowledge Compliance Online Training
customers and suppliers. Assessment (Practitioner) • On the Job with GHS eLearning Online Training
• Supply Chain Sustainability eLearning • CR-2: The ABC’s of GHS Compliant Safety Data
• CQI-24: Design Review Based on Failure Modes • Supply Chain Sustainability F2F Workshops –in Sheets & Labels
• D-26: Engineering Change Management country
Reference Process • Supplier Sustainability Self-Assessment ENVIRONMENTAL SUSTAINABILITY /
• D-29: Engineering Change Management (ECM) (Company) GREENHOUSE GAS
Recommendation
• D-30: ECM Recommendation - Engineering Acquire energy efficiency and
Change Request CONFLICT MINERALS REPORTING reduction strategies.
• Introduction to Design Review Based on Failure Achieve compliance with legislation • Quantify & Reporting GHG Emissions in the
Modes Training and/or customer requirements. Auto Industry Webcast
• Conflict Minerals Microsite (English & Chinese)
WARRANTY MANAGEMENT • Conflict Minerals Reporting Checklist
Drive value through increased • CM-3 Guide for Responding to the Conflict
consumer satisfaction. Minerals Reporting Template
• TC-5: Act Reporting Information Kit for TREAD • FAQs
Act Reporting
• Cross Industry Collaboration
• THE-8: TREAD Act VMRS System & Assembly • CFSI Smelter Audits Project
Code MAP
• Supplier Survey Analysis
Featured Products: Supply Chain

Featured Products:
SUPPLY CHAIN MATERIALS MANAGEMENT • RC-3 Returnable Wheel Packs Transported by
Truck
Organize the supply chain productively.
EDI • RC-8 Single and Multi-use container systems
• M-17 GMMLAGlobal Materials Management • RC-4 Users Guide for Corrugated Plastic
Evolve from paper-based transactions. Logistics Agreement (GMMLA)
• E-2 EDI Project Planner • M7-4 Global MMOG/LE FINISHED VEHICLE LOGISTICS
• EG-8 Implementation Guideline • M-8 KPI for GMM
Deliver to dealers more efficiently.
• UN/EDIFACT Guidelines available online • M-16 Global Carriers & LSP’s
• M-13 Global Receiving Advice • E-21 EPOD Electronic Proof of Delivery Standard
AUTO ID/ LABELING • M-6 Optimum Shipping and Receiving Systems • M-21 Visibility Definitions
• M-20 Recommended Business Practices for • M-22 Damage Claims
Eliminate human error from data. Long Distance • M-23 Quality Handling Manual
• B-21 Global Radio Frequency ID Item Level • M-12 Business Continuity Planning for the • DMG-1 Global Vehicle Damage Codes
Standard Automotive Supply Chain
• B-9 Gas Cylinder ID Label Standard • MMOG/LE Implementation Training & eLearning CUSTOMS AND SECURITY
• B-20 Automotive History of Data Identifiers • Executive Seminar: Auto Industry Global
Import/Export goods effectively.
• B-4 Parts Identification and Tracking Purchasing and Supply Chain Management
• B-15 Standard Carrier Alpha Code Trailer ID • Auto Industry Certificate in Purchasing & Supply • TC-1 Information Kit for Importing into the US
Label Chain Management • TC-2 Information Kit for Importing to Canada
• B-10 Trading Partners Implementation Guideline • TC-3 Information Kit for Importing to Mexico
& eLearning PACKAGING / CONTAINER MANAGEMENT • TC-7 Basics of Export Compliance
• B-16 Global Transport Label & eLearning • Supply Safe: C-TPAT Compliance
• B-8 Quality Assurance Guidelines for Shipping Reduce part damage/contamination. • NAFTA Content Reporting Training
Labels • RC-12 Pallet and Carton Standard
• B-2 VIN Label Application Standard • RC-5 Returnable Containers Management
Guideline
• RC-9 Returnable Containers Performance Test
Guideline
• RC-17 Returnable Transport Items Visibility Best
Practices