Saeca Primea Cappucino PDF
Saeca Primea Cappucino PDF
Saeca Primea Cappucino PDF
2007
TECHNICAL SERVICE
MANUAL
All parts of this document are property of Saeco International Group. All rights reserved.
This document and relative information herein is provided without liability deriving from any errors or omissions. Furthermore,
no part may be reproduced, used or collected with the exception of that authorized in writing or in accordance with a contrac-
tual clause.
REV. 00 - Mar. 07
PRIMEA TECHNICAL SERVICE MANUAL (rev.00 March 07)
1. Introduction (rev.00)
1.1 Documentation required
1.2 Tools and equipment required
1.3 Safety warnings
2. Technical data (rev.00)
2.1 Product technical data
2.2 Internal / external machine components
3. Summarized instructions (rev.00)
3.1 Client and programming menu (rev.00)
3.2 Maintenance and cleaning (rev.00)
4. Diagrams (rev.00)
4.1 Wiring diagram (rev.00)
4.2 Component load table (rev.00)
4.3 Water circuit diagram (rev.00)
5. Troubleshooting (rev.00)
5.1 Primea Touch and Touch Plus test functions (rev.00)
5.2 Primea Touch e Touch Plus diagnosis function (rev.00)
5.3 Primea Ring test functions (rev.00)
5.4 Primea Ring diagnosis function (rev.00)
5.5 Error messages for Service personnel (rev.00)
5.6 Problems, Causes, Remedies (rev.00)
6. Operating logic (rev.00)
6.1 Multi-way valve (rev.00)
6.2 Autocappuccino assembly (rev.00)
6.3 Motor-driven tray (rev.00)
6.4 Prima water (rev.00)
6.5 SBS valve (rev.00)
7. Component assembly / disassembly (rev.00)
7.1 Top cover (rev.00)
7.2 Right side cover (rev.00)
7.3 Left side cover (rev.00)
7.4 Coffee dispensing head (rev.00)
7.5 Electronics (rev.00)
7.6 Gearmotor (rev.00)
7.7 Pump (rev.00)
7.8 Boiler and multi-way valve assembly (rev.00)
7.9 Boiler (rev.00)
7.10 Multi-way valve (rev.00)
7.11 Oetiker clamp assembly and disassembly (rev.00)
7.12 Grinder (rev.00)
7.13 Grinder adjustment/assembly and disassembly
7.14 Strength adjustment (rev.00)
7.15 Autocappuccino facility (rev.00)
7.16 Motor-driven drip tray (rev.00)
8. Maintenance schedule (rev.00)
8.1 Routine maintenance Check list (rev.00)
REV.00
PRIMEA 2007 Chapter 01
REV. 00 - Mar. 07
1.1 Documentation required
As well as the standard equipment, the tools listed below are required.
1 Special screwdriver with Torx T15 tip and Pozi Drive screwdriver for casing and work
on the grinder.
1 pincer
Always disconnect the power plug from the mains before carrying out repairs. Simply turning
off the main switch is not sufficient to prevent electrical discharge.
REV.00
PRIMEA 2007 Chapter 02
REV. 00 - Mar. 07
2.1 Product and component technical data
Power supply and output: 230V~, 50 Hz, 1500 W / 120V~,50/60 Hz, 1300W
Temperature control: 2 (NTC) variable resistor sensors – transmit the value to
the electronic board
Safety system: Thermostat at 190°C with manual reset on
both boilers + 192° fuse
Coffee heat exchanger output: 1300 W - to dispense coffee and hot water
Stainless steel
External:
Coffee bean
Coffee bean hopper lid
coffee beans
Cup Pre-ground
warmer coffee shoot
Touchscreen
display
Main on/off
switch
SBS Service
door
Dispensing
head
Water tank
Multi-way valve
Boiler valve
assembly
Cappuccino
valve assembly
Cappuccino valve
assembly
Grinder
Power board
Door
microswitch
REV.00
PRIMEA 2007 Chapter 03
REV. 00 - Mar. 07
3.1 Client and programming menu
Main Additional
Special functions Specials
menu functions Extra functions
- Current date and time
Maintenance Main- - Standby timer
Set clock
(appliance cleaning) tenance
- Set on/off times
during the day
Standby Coffee
Set appliance to preparation
menu
standby
Submenu
Factory
Reset factory settings
settings
Specials
Go back Go back to
menu
Maintenance
Hot
The temperature
temperature
of the dispensed
Espresso Espresso
macchiato
coffee
Coffee settings
latte
Beverage macchiato Normal pre-
Caffè
settings brewing Ground coffee Amount of
strength
Caffè
Medium coffee to grind
lungo Cappuccino Go Restore Go back to
back default menu
settings
Go Go back
back to menu
Demo Presentation of
Coffee type selection Caffè
in the appliance
world
Additional
functions
Beverage
Total beverages counters
dispensed
Go back Restore Save Go back
default settings to menu
settings
Timer settings:
Clock settings
STEPS
A Empty coffee grounds drawer As instructed
B Empty drip tray As necessary
C Clean water tank Weekly
D Clean the coffee bean hopper As necessary
E Clean casing As necessary
F Clean and grease the dispensing head Once a month or every
500 coffees dispensed
G Clean brew group filters Once a month
H Descaling As instructed
I Clean milk circuit After each time milk dispensed
J Clean drip tray Weekly
K Clean coffee circuit Weekly
Descaling
Descaling Descaling frequency
Hardness Water hardness
frequency when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 Approx. every 3 months/
months/120 l (31.6 Gal) 150 l (39.5 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months Approx. every 2 months/
/ 90 l (23.75 Gal) 120 l (31.6 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 90 l (23.75 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)
DESCALING
Hard- Descaling Descaling frequency
Water hardness
ness frequency when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 Approx. every 3 months/
months/120 l (31.6 Gal) 240 l (63.2 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months/ Approx. every 2 months/
90 l (23.75 Gal) 180 l (47.4 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 120 l (31.6 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)
Primea
The appliance requests that the milk circuit is pulse-rinsed right away; beverages can Approx. 30
Cappuccino Milk Press key or select from menu No
still be selected. Sec
REV. 00 - Mar. 07
Touch Plus
Approx. 30
After 20 minutes If department is not rinsed, beverages can no longer be selected. This refers tomilk-based beverages only. Press key or select from menu No
PRIMEA Chapter 03
Sec
After 14 days, the appliance requests that is cleaned with with a cleaning tablet Approx. 10
Press key or select from menu During diagnosis
or powder. Min
Approx. 10
If it is not cleaned within 21 days, all beverages will be blocked. Press key or select from menu During diagnosis
Min
From when the descaling message appears, the appliance counts down internally
from 200 coffees. After 100 coffees, the countdown appears on the display, The countdown for the whole 200 Approx. 45
frequency During diagnosis
then for the last 30 coffees, it flashes (200 beverages of any type and size in ml coffees is shown on the display. Min
Maintenance messages
are counted).
Primea
The appliance requests that the milk circuit is pulse-rinsed right away; beverages can Approx. 30
Cappuccino Milk Press key or select from menu No
still be selected. Sec
Touch
Approx. 30
After 20 minutes If department is not rinsed, beverages can no longer be selected. This refers to milk-based beverages only. Press key or select from menu No
Sec
After 14 days, the appliance requests that is cleaned with with a cleaning tablet or Approx. 25
Press key or select from menu During diagnosis
powder. Min
Approx. 25
If it is not cleaned within 21 days, all beverages will be blocked. Press key or select from menu During diagnosis
Min
From when the descaling message appears, the appliance counts down internally
from 200 coffees. After 100, the countdown appears on the display then for The countdown for the whole 200 Approx. 45
frequency During diagnosis
the last 30 coffees, the message flashes on the screen (200 beverages of any coffees is shown on the display. Min
type and size in ml are counted).
Primea
The appliance requests that the milk circuit is pulse-rinsed right away; beverages can Approx. 30
Cappuccino Milk Press key or select from menu No
still be selected. Sec
Ring
Approx. 30
After 20 minutes If it is not rinsed, milk-based beverages can no longer be selected. Press key or select from menu No
Sec
During diagnosis, you can
From V. SW. 01.00.07: After 14 days,
After 7 days, the appliance requests that is cleaned with with a cleaning tablet/ Approx. 25 vary notification and block
the appliance requests that is cleaned Press key or select from menu
powder. Min times, and during testing you
with with a cleaning tablet or powder.
can reset Lev.. B mode.
During diagnosis, you can
From V. SW. 01.00.07: If it is not
Approx. 25 vary notification and block
If it is not cleaned within 14 days, all beverages will be blocked, cleaned within 21 days, all beverages Press key or select from menu
Min times, and during testing you
will be blocked.
can reset Lev. B
From when the descaling message
appears, the appliance counts down on During diagnosis, you can
From when the descaling message appears, the appliance counts down on the
the display from 200 coffees, then at The appliance counts down remaining beverages Approx. 45 vary notification and block
frequency display from 100 coffees. Then for the last 30, the message flashes on the
the last 30, the message flashes on the every 60 seconds for approx. 5 seconds. Min times, and during testing you
screen (100 beverages of any type and size in ml are counted).
screen (200 beverages of any type and can reset Lev. B
size in ml are counted).
Coffee circuit Approx. 30 This function can be disabled
All models When ready, the coffee circuit is rinsed. The unit rises and releases approx. 50ml of water.
rinse Sec from the menu.
Clean coffee The unit rises and releases approx. 600 ml of water Approx. 25
Runs only when selected During diagnosis
circuit in spurts. Min
Empty coffee Resets when drawer is extracted for 5 seconds with Approx. 5
After 24 coffees, the appliance requests that grounds are removed. During diagnosis
grounds the appliance switched on. Sec
5/5
CHAPTER 4
DIAGRAMS
REV.00
PRIMEA 2007 Chapter 04
REV. 00 - Mar. 07
4.1
REV. 00 - Mar. 07
Primea Touch Plus
Wiring diagram
1/6
REV. 00 - Mar. 07
PRIMEA Chapter 04
Primea Touch
2/6
REV. 00 - Mar. 07
PRIMEA Chapter 04
Primea Ring
3/6
4.2 Component load table
Pin
Component Connector Resistance/Voltage
number
Mains voltage/Mains switch JP 46 1/3 230 V AC / 120V AC
Autocappuccino valve drive JP 30 304 Ohm 24 V AC
Milk tank presence microswitch JP 31 3/4 3.3 V DC
Cappuccino valve presence microswitch JP 31 1/2 3.3 V DC
Drip tray motor JP 33 1/2 90 Ohm 24V AC
JP 33 3/4 91 Ohm 24V AC
Upper drip tray microswitch JP 33 7/8 3.3 V DC
Lower drip tray microswitch JP 33 5/6 3.3 V DC
Ulka pump JP 42 4/5 230V AC
Multi-valve motor JP 32 5/6 90 Ohm 24V AC
JP 32 7/8 90 Ohm 24V AC
Upper multi-valve microswitches JP 32 9/10 3.25 V DC
Lower multi-valve microswitches JP 32 11/12 3.25 V DC
Cup warmer JP 42 1/3 Approx. 560 Ohm 230 / 120 V AC
Steam boiler sensor JP 32 3/4 3.5 Kilo Ohm x 25°C
Coffee boiler sensor JP 32 1/2 3.5 Kilo Ohm x 25°C
Unit door microswitch JP 40 24 V DC
Unit presence microswitch JP 35 5/6 3.3 V DC
Gearmotor microswitches (up unit) JP 35 3/4 3.3 V DC
Gearmotor microswitches (unit down) JP 35 1/2 3.3 V DC
Dreg drawer microswitch JP 35 7/8 24 V DC
Drip tray microswitch JP 36 4/5 3.25 V DC
Drip tray full capacitive sensor JP 36 1/2 3.3 V DC
Gearmotor JP 35 9/10 22 Ohm
Full tank capacitive sensor JP 37 6 3.3 V DC
Coffee container cover microswitch JP 41 1/2 3.25 V DC
Coffee boiler 1300W JP 45 3 39 Ohm 230 V AC
Cup illumination ON led JP 39 2,0 V DC
Motor-driven tray capacitive key activated JP 34 2/3 4.5 V DC
Motor-driven tray capacitive key not activated JP 34 4/3 4.5 V
64 Ohm AC 250 V DC
Grinder JP 42 6/7
120V DC
Grinder absorption - coffee container empty Approx. 200 mA - Ac 420 mA
230V AC 400-450 mA
Grinder absorption - Coffee container full
120V AC 950/1050 mA
Fuse F1 T8A - 250V AC To protect the grinder, coffee boiler, cup warmer and pump.
Fuse F1 T15A - 125V AC
REV. 00 - Mar. 07
4.3
REV. 00 - Mar. 07
#!
Primea Touch Plus
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Water circuit
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5/6
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REV. 00 - Mar. 07
273/-1+*24
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PRIMEA Chapter 04
'2() #!
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6/6
CHAPTER 5
TROUBLESHOOTING
REV.00
PRIMEA 2007 Chapter 05
REV. 00 - Mar. 07
5.1 Primea Touch Plus and Touch test functions
The functions of the second water boiler do not apply to the Touch model.
2 3 During the first 3 seconds after start-up of the appliance (or on exit from standby
mode) the user can access test mode by pressing the keys in the sequence
shown alongside.
In test mode, the machine functions can be checked, and are divided into four
macro-groups.
4 1
REV. 00 - Mar. 07
5.1.1 Function group 1 - brew group, grinder, boiler power supply.
Brewunit Errors
brew unit brew unit
Dregdraw:OK Dispensing head home: brew group in home position
home work
Door:OK Is home - rest position (Gearmotor micro.)
inserted
DripWater:OK Brew group work: brew group in brewing position.
Tray miss:OK Is work - delivery position (gearmotor micro)
grinder
go
Grinder A Brew group: inserted - unit inserted (unit micro)
Imp:000 Missing - unit missing (unit micro)
Top open
Grinder go: grinder running.
Impulses Grinder: Imp:000 - grinder pulses.
Med. Aroma Top open - coffee container cover open.
75 Top closed- coffee container. cover closed.
Impulses Grinder pulse control (min.60 - max. 200) in
steps of 05
brew unit multi valve cup lift software
Med. aroma sets quantity of ground coffee
grinder capp.valve illumination version
pump heaters ESC
Function group 3 - drip tray, cup illumination, cup warmer, boiler supply
REV. 00 - Mar. 07
5.1.2 Microswitch and sensor check
Errors
(Errors)
Grounds drawer: Grounds drawer micro
(Dregdraw:) OK Drawer present
ER drawer missing
REV. 00 - Mar. 07
5.2 Touch Plus and Touch diagnosis function
The functions of the second water boiler do not apply to the Touch model.
Procedure for access to diagnostics mode.
Turn the appliance off and then on again or exit standby mode to enter the diagnostics menu, according to
the sequence shown in the figure.
When accessing the diagnostics menu, there is a timeout limit of 3 seconds between one selection and the
next (1,2,3,4).
1 2
3 4
PRIMEA Chapter 05
4/20
REV. 00 - Mar. 07
Total pre-ground coffee beverages
v Total beverages not modifiable
v Water used (ml.) not modifiable
Total all beverages
v Total beverages not modifiable
5.2.2 Total counters
Water used since production (ml.) not modifiable
Water used since last descaling (ml.) modifiable
Water used since last descaling message (ml.) not modifiable
Water used since last descaling (ml.) not modifiable
v Water used counter (last) 0 ml.
v Water used counter (second last) 1 ml.
v Water used (third to last) 2 ml. not modifiable
Total descaler used not modifiable
Water used by filter since last reset (ml.) modifiable
Water used with water filter enabled since production (ml) not modifiable
Number of descalings (cycles) not modifiable
Number of dispensing head cleaning cycles not modifiable
Number of milk circuit rinse cycles not modifiable
Number of cappuccino valve cleaning cycles not modifiable
Water filters used since production (cycles) not modifiable
Number of dispensing head removals (cycles) not modifiable
Beverages up to descaling (cycles) modifiable
Machine active time (sec.) not modifiable
Temporary descaling counter not modifiable
Water circuit emptying counter (cycles) not modifiable
REV. 00 - Mar. 07
5.2.4 Ring buffer repair code
This area records interventions of the Service Centres (up to a maximum of 10).
The Service Centre enters the fault codes via PC as transmitted by Saeco I.G. (e.g: CLD01)
1. group errors
1. code errors
1. day errors
1. month errors
1. year errors
2.................
PRIMEA Chapter 05
6/20
REV. 00 - Mar. 07
5.2.5 Beverage settings
PRIMEA Chapter 05
7/20
REV. 00 - Mar. 07
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 280
ESPRESSO
Beverage data modified by user yes /no No
Temperature low, high, medium high
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 165
EXTRA MILK
Time seconds 0 ... 40 5
PRIMEA Chapter 05
8/20
REV. 00 - Mar. 07
5.2.6 System settings
PRIMEA Chapter 05
9/20
REV. 00 - Mar. 07
Grinder adjustment A (med. aroma) grinder pulses 60 ... 200 75
Grinder adjustment B (med. aroma) grinder pulses 60 ... 200 60
Off time hours and minutes 0-3; 0-59 3
Calendar used** days, hours, seconds complete 0
Production date dd/mm/yy not modifiable not modifiable
Service date dd/mm/yy complete 0
Empty milk alert minutes 0 ... 60 20
Milk rinse warning time minutes 5 ... 240 20
Power board status complete 17
Aqua Prima water filter dd/mm/yy complete 2006
Aqua Prima water filter - last appliance start-up dd/mm/yy complete 2006
Stop coffee grounds no. grounds 0 ... 25 24
Coffee grounds counter no. grounds 0 ... 25 24
Water reserve limit turbine pulses 0 ... 2000 750
Water reserve counter turbine pulses 0 ... 2000 0
cpu print v_--.--.--
Software version cpu bootloader print v_--.--.--
power print v_--.--.--
Serial number complete
** The day, hours and minutes of machine start-up and shutdown can be programmed in three time bands.
This option must be run when the coffee maker is delivered by courier in periods subject to winter temperatures.
This function prevents damage to the appliance caused by very low temperatures.
The cycle empties the water circuit by means of the following sequence of operations performed automatically.
v Selection of functions in diagnostics menu.
1. The multivalve must be in coffee position.
2. Both boilers reach the temperature of 130°C
3. The brew group stops in the brew position (UP) for 3 sec.
4. The unit returns to the home position (DOWN)
5. The multivalve sets to the hot water position for 1 sec.
6. The multivalve sets to the steam position for 1 sec.
PRIMEA Chapter 05
10/20
REV. 00 - Mar. 07
5.2.8 Auto test
On selection of this function, an automatic test is run on the machine functions, with results reported on the
display. Before starting the test, all drawers and the tank must be inserted, all service doors closed and the relative
recipients must be filledwith water and coffee.
At the end of the automatic cycle, you can “repeat the automatic test” or “exit the test” as required.
Exit diagnostics
On selection of this option, the system exits the diagnostics menu and returns to the normal machine functions.
PRIMEA Chapter 05
11/20
REV. 00 - Mar. 07
5.3 Ringtest function
2 3 During the first 3 seconds after start-up of the appliance (or on exit
from standby mode) the user can access test mode by pressing the
keys in the sequence shown alongside.
Turn the touch-ring (P) (I-Pod) for access to each different level.
4 1
Tmode L1
ESC Inputs 1245679ABCDEFGH
UP
P
AROMA
MENU DOWN
OK
Keyboard
Key test
MENU The display indicates no. 1
AROMA The display indicates no. 2
OK The display indicates no. 3
UP The display indicates no. 5
DOWN The display indicates no. 6
UPWARD The display indicates no. 9 (motor-driven tray capacitive key up).
DOWNWARD The display indicates no. A (motor-driven tray capacitive key down)
Level 1
Microswitch and INPUT - OUTPUT sensor control
- CUPLIFT_TOP (stroke end position motor-driven tray upper sensor). The display indicates C
- CUPLIFT_BOTTOM (stroke end position motor-driven tray lower micro) The display indicates D
PRIMEA Chapter 05
12/20
REV. 00 - Mar. 07
- CAPP_DOOR_CLOSED (milk tank door closed). The display indicates E
- CAPP_DOOR_CLOSED+CAPP_PRES (door closed milk tank and cappuccino valve. The display indicates F
Level 2
Check gearmotor moving the unit
- PRESS UP (unit up) The display indicates no. 5 when the upper micro of the gearmotor is enabled.
- PRESS DOWN (unit down) The display indicates no. 6 when the lower micro of the gearmotor is enabled.
Torque absorption is indicated during movement (max 350 mA)
No. 3
Test grinder and pump
- PRESS ESC KEY (the pump starts). The display indicates turbine pulses
- PRESS OK KEY (excites milk tank solenoid valve). The display indicates SOLENOID ACTIVATED and no.3
Level 4
Test water boiler and cup warmer
- PRESS THE UP KEY (water boiler is filled). The display shows the change to the temperature.
- PRESS THE ESC KEY (cup warmer comes on) You can feel the cup warmer heating up
Level 5
Test multivalve
Level 6
Test cappuccino maker
PRIMEA Chapter 05
13/20
REV. 00 - Mar. 07
Level 7
Motor-driven tray test
Level 8
Display contrast test
Level 9
Display backlighting test 9
Level B
This procedure restores the default parameters of the appliance with the exception of:
Level C
Language test
- PRESS THE UP OR DOWN KEY (select the sequence of messages in each language)
LEVEL D
Test steamout
LEVEL E
- EXIT
PRIMEA Chapter 05
14/20
REV. 00 - Mar. 07
5.4 Ring diagnosis function
1 2
3 4
PRIMEA Chapter 05
15/20
REV. 00 - Mar. 07
1.9 Total all beverages not modifiable
1.10 Total descaler used (ml) not modifiable
3.21) Error history: the last 20 errors are savedand coded from 3.21.1 to 3.21.20
PRIMEA Chapter 05
17/20
REV. 00 - Mar. 07
SYSTEM
5.4.5 Ring SETTINGS
system settings Unit of
parameters measure Settings range Default value
SETTING
Water boiler temperature enabled °C 70 ... 150 130
Water boiler temperature disabled °C 70 ... 150 115
Steam boiler temperature enabled °C 70 ... 150 150
Steam boiler temperature disabled °C 70 ... 150 130
Normal cup temperature °C 70 ... 150 78
BEVERAGE PARAMETERS
Hot water flow rate (l/h) 5 ... 31 18
Hot milk (pulse length) line-period 1 ... 9 5 (=100ms/50Hz)
Hot milk (pulse period) 20ms - steps 5 ... 250 60(=1200ms)
MILK CIRCUIT RINSE
Dispense time seconds 0 ... 40 10
Pulse lenght line-period 1 ... 3 1 (= 20ms / 50Hz)
Pulse period 20ms - steps 5 ... 250 15 (=300ms)
MILK CIRCUIT CLEANING
Milk circuit cleaning (dispense time) 0 ... 40 10
MILK CIRCUIT CLEANING MESSAGES
cleaning time seconds 30
days before notification days 14
days till block days 21
GRINDER SETTING
medium aroma pulses 60 ... 200 100
PRIMEA Chapter 05
18/20
REV. 00 - Mar. 07
Applicable models:
Code Brief description Description
Primea-Odea-Talea
01 All models Grinder 1 blocked The grinder is blocked (burrs jammed or sensor not reading properly).
5.5
02 Primea Grinder 2 blocked The grinder is blocked (burrs jammed or sensor not reading properly).
Microswitch not released in up position after 3”, torque error trying to
03 All models Dispensing head blocked in work position
REV. 00 - Mar. 07
move down, descent time out exceeded
Microswitch not released in down position after 3”, torque error trying to
04 All models Dispensing head blocked in home position
move up, ascent time out exceeded
10-11 All models Various sensor errors Water boiler sensors shorted or in open circuit
12-13 Primea Various sensor errors Steam boiler sensors shorted or in open circuit
14-15 All models Various temperature errors Boiler temperatures out of control
Error messages for Service personnel
19 All models No zero crossing No zero crossing on card, could be caused by power card
20 All models Cup lift error The two stroke end position microswitches are activated at the same time
On models in the new Primea, Talea and Odea ranges, errors recorded can be viewed on the display (during diagnosis) or on a PC (with programmer). The fol-
lowing are saved:
A) The last 20 errors to be recorded
B) Total number of errors (not all models)
• Since production (total)
• Since last service (partial)
• Current
19/20
5.6 Problems, causes, remedies
REV.00
PRIMEA Chapter 05
REV. 00 - Mar. 07
Two factors combine to give the five phases of the multiway valve:
1) Activation (or not) of two microswitches on the multivalve.
2) Direction of rotation of the multivalve.
6.1
REV. 00 - Mar. 07
PRIMEA Chapter 06
sg 5
4
3
2
uv 1
Heater 1
Multi-way Pressblock Heater pin
Autocappuccino valve
Multi-way valve
Heater 2
Cappuccino
maker
Milk container
AUTORINSE
1= hot water and steam boiler outlet
2= hot water inlet from coffee/water boiler
MICRO 2
3= hot water to brew unit to make coffee
4= hot water to dispense pipe
5= steam inlet from steam boiler MICRO 1
uv= steam outlet to autocappuccino valve
sg= unit water drain
sg 5 sg 5 sg 5 sg 5 sg 5 sg 5
4 4 4 4 4 4
3 3 3 3 3 3
2 2 2 2 2 2
uv uv uv uv uv uv
1 1 1 1 1 1
1/9
Two factors combine to give the five phases of the multiway valve:
1) Activation (or not) of two microswitches on the multivalve.
2) Direction of rotation of the multivalve.
REV. 00 - Mar. 07
sg 5
4
3
Milk container
sg 5 sg 5 sg 5 sg 5 sg 5
4 4 4 4 4
Ring andTouch multi-way valve opening operating diagram
3 3 3 3 3
2 2 2 2 2
uv uv uv uv uv
1 1 1 1 1
BOILER DRAIN
After steam production (e.g: cappuccino) the boiler drain discharges steam into the drip tray with cooling via the dissipater.
The boiler is re-loaded to enable delivery of coffee or water.
2/9
6.2 Autocappuccino
The holes that deliver the milk Two microswitches, when activated, indicate:
enable simultaneous preparation 1. Closure of the milk tank
of two cappuccinos 2. Presence of milk tank and cappuccino valve
If no milk-based beverages have been dispensed in the last 14 days, the appliance
requests that the milk circuit is cleaned with a cleaning tablet / powder.
(if this is not done, after 21 days all products are blocked).
REV. 00 - Mar. 07
C
1
The system consists of a motor-driven valve (B),
which opens orifice (C) to allow air to enter and
remove milk from inside the cappuccino maker. Motor (1) is a stepper motor which resets
the position after each beverage is dis-
pensed.
The post-chamber controls the flow of milk, eliminating any spray during
milk delivery.
REV. 00 - Mar. 07
Cappuccino valve positions and functions
- INIT (REPOSITIONING)
- MILK D. MILK DRAIN)
POSITION 1 POSITION 2
INIT MILK DRAINAGE
REPOSITIONING) MILK DRAIN)
Position 1 Position 2
POSITIONS
INIT MILK DRAINAGE
AIR INLET
open closed
(VERNAY)
MILK DRAIN open open
MICRO on disabled
REV. 00 - Mar. 07
6.3 Motor-driven tray
The movement of the motor-driven tray is mechanical by means of a stepper motor (1) in 24V
DC, controlled by two capacitive touch sensors (2) located at the front of the tray.
The two microswitches (3) are for the limit switch, and operation can be checked in test mode
(see Section 5.1)
1
3
2
2
REV. 00 - Mar. 07
6.4 Aqua Prima
Operating logic with “AQUA PRIMA” filter for Primea Ring
When use of the “aqua prima” filter is selected on the user menu or via the control panel, the system
water count logic is as follows:
If the “aqua prima” function has been enabled, the electronics perform a pulse count of the turbine,
recording one pulse every 2 revolutions.
If the “aqua prima” function has been disabled, the electronics perform a pulse count of the turbine,
recording one pulse every revolution.
The graph below illustrates this function:
Descaling
Descaling frequency
Hardness Water hardness Descaling frequency
when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 months/ Approx. every 3 months/
120 l (31.6 Gal) 240 l (63.2 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months/ Approx. every 2 months/
90 l (23.75 Gal) 180 l (47.4 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 120 l (31.6 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)
Operating logic with “AQUA PRIMA” filter for Primea Ring Duo - Touch Plus and Touch
When the “Aqua Prima” is enabled, an additional 30l of water can go through before descaling is
required (see table)
DESCALING
Descaling frequency
Hardness Water hardness Descaling frequency
when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 months/ Approx. every 3 months/
120 l (31.6 Gal) 150 l (39.5 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months/ Approx. every 2 months/
90 l (23.75 Gal) 120 l (31.6 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 90 l (23.75 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)
PRIMEA 2007 Chapter 06
7/9
REV. 00 - Mar. 07
6.5 SBS valve
Beverage dispensing
The SBS brew unit valve (see fig. 2) can be used to vary (increasing or decreasing depending
on the position of the knob) the amount of water passing through the brew unit.
This adjusts coffee brewing time (extraction time) and consequently the intensity of taste,
keeping the cream quality constant.
Function
With the SBS valve in the open position, coffee is accumulated in the membrane valve due to a
low back-pressure of the SBS valve. Consequently the membrane valve needle remains in the
maximum open position, due to resistance of the spring. Coffee comes out quickly (see Fig. 3).
With the SBS valve in the closed position, coffee is accumulated on the membrane of the valve
with a consequent increase in pressure in the valve. The spring yields to the back-pressure and
the needle then reduces the coffee passage (see Fig. 4).
Fig.1 Fig.2
Fig.3 Fig.4
PRIMEA 2007 Chapter 06
8/9
REV. 00 - Mar. 07
Checking function of SBS valve
To ensure correct operation of the SBS valve a caffe lungo should be made. During preparation
of the latter, check the difference in speed of delivery between the maximum and minimum
positions.
The difference in dispensing speed is approx. 2.5 times greater (and therefore VERY
obvious!!)
REV. 00 - Mar. 07
CHAPTER 7
COMPONENT
ASSEMBLY AND
DISASSEMBLY
REV.00
PRIMEA 2007 Chapter 07
REV. 00 - Mar. 07
7.1 Top cover
A
Open cover (A).
Remove pre-ground shoot (B).
Remove lid latch (C).
Loosen the three fixing screws
of the hopper, complete with
cover.
B
C
REV. 00 - Mar. 07
7.2 Right-side cover
REV. 00 - Mar. 07
7.3 Left-side cover
REV. 00 - Mar. 07
7.4 Brew unit
Slide the central dispensing body Loosen the two screws (C) and
(A) and remove it from the milk remove therear dispensing body
dispensing spout (B). (D).
REV. 00 - Mar. 07
Loosen the two screws
securing the display protection.
Assembly:
to assemble, follow the above sequence in reverse order.
PRIMEA 2007 Chapter 07
5/22
REV. 00 - Mar. 07
7.5 Electronics
REV. 00 - Mar. 07
7.6 Gearmotor
REV. 00 - Mar. 07
Install the brew drive and transmission shaft, inserting the
guides (L) in the relative seat. Flat side of the guide face up.
Insert the gear (B), taking care Insert the gear so that it meshes
that the arrow stamped on the with the transmission shaft.
element is within the opening that
contains pin (P).
REV. 00 - Mar. 07
When installing the boiler valve (B), verify Tighten the screws of the boiler
both O-rings (G) are present on the spout valve.
that is inserted into the pipe opening (D). WARNING: ensure both screws
are pushed fully down before
tightening.
REV. 00 - Mar. 07
7.7 Pump
Assembly:
to assemble, follow the above sequence in reverse order.
PRIMEA 2007 Chapter 07
10/22
REV. 00 - Mar. 07
7.8 Boilerand multi-way valve assembly
B
Detach the milk connector (A),
extract and pull steam connector (B)
A downwards.
REV. 00 - Mar. 07
Remove the drain tube connector.
Depending on the work required, access the boiler assembly or multi-way valve.
REV. 00 - Mar. 07
7.9 Boiler
To separate the boilers from the plastic Loosen the external screw (H) to release the
support, loosen the internal screw (G) steam boiler.
to release the coffee boiler. To remove
the temperature sensor, remove the red
indicated screw.
REV. 00 - Mar. 07
7.10 Multiway valve
Disconnect all water hoses from the opposite side of the multi-way valve.
The multi-way valve is supplied complete with hoses.
ste
am
pump filter
Boiler
multi-
valve drain
Dissipate
dissipa- r
tor release
closed
Coffee
The pressure must be released on single boiler models to reset the coffee or hot water
functions.
The steam will be cooled in the dissipator and released into the drip tray below thebrew unit.
PRIMEA Chapter 07
15/22
REV. 00 - Mar. 07
7. 11 OETIKER clamp assembly and disassembly
Boiler clamps
1 BOILER
Figure (1) shows the assembly position of the clamp on the boiler connector.
Multi-way valve
2
Illustration (2) shows the assembly position of the clamp on the plastic connector of the multi-
way valve.
B
To remove the clamp, use a pincer as shown in (B)
REV. 00 - Mar. 07
7.13 Grinder adjustment/assembly and disassembly
Remove the coffee container and To remove the upper burr support, loosen
rubber seal. the three screws as indicated, then use a hex
key, turning it clockwise to release the grinder
support from the bayonet coupling.
To remove the upper burr, rotate anti- On the lower burr, keep the incrementpin as
clockwise until it detaches from the indicated locked in position and proceed as
bayonet coupling. shown in the figure above.
PRIMEA Chapter 07
18/22
REV. 00 - Mar. 07
7.14 Grinding adjustment
WARNING:
- Grinder must be adjusted with the motor stationary.
- Adjust the grinding level by one step at a time.
- After completing settings, start the coffee cycle and run two grinding
cycles.
- Repeat if further adjustment is required.
REV. 00 - Mar. 07
7.15 Autocappuccino.
Withdraw the connector from the electronic board and loosen the three screws as shown.
REV. 00 - Mar. 07
7.16 Motor-driven drip tray.
REV. 00 - Mar. 07
Disassembling the motor-driven tray stepper motor
PRIMEA Chapter 07
22/22
REV. 00 - Mar. 07
CHAPTER 8
SERVICE
SCHEDULE
REV.00
PRIMEA 2007 Chapter 08
REV. 00 - Mar. 07
8.1 Routine maintenance checklist
S= Replacement
R= Service
P= Cleaning
D= Descaling
C= Inspection
*= Number of beverages dispensed
10,000*
5,000*
REV.00
PRIMEA Chapter 09
REV. 00 - Mar. 07
List of amendments made to manual REV.00 March 07
REV. 00 - Mar. 07
PRIMEA Chapter 09
28/03 0 5 5.1 various
28/03 0 5 5.2 5.2.2
28/03 0 5 5.2.3
28/03 0 5 5.2.4
28/03 0 5 5.2.5
28/03 0 6 6.1 Touch Plus, Touch and Ring multiway valve
28/03 0 6 6.2 Autocappuccino
Latest amendments
1/1