Saeca Primea Cappucino PDF

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PRIMEA LINE

2007

TECHNICAL SERVICE
MANUAL
All parts of this document are property of Saeco International Group. All rights reserved.
This document and relative information herein is provided without liability deriving from any errors or omissions. Furthermore,
no part may be reproduced, used or collected with the exception of that authorized in writing or in accordance with a contrac-
tual clause.

Issue March 2007

REV. 00 - Mar. 07
PRIMEA TECHNICAL SERVICE MANUAL (rev.00 March 07)

1. Introduction (rev.00)
1.1 Documentation required
1.2 Tools and equipment required
1.3 Safety warnings
2. Technical data (rev.00)
2.1 Product technical data
2.2 Internal / external machine components
3. Summarized instructions (rev.00)
3.1 Client and programming menu (rev.00)
3.2 Maintenance and cleaning (rev.00)
4. Diagrams (rev.00)
4.1 Wiring diagram (rev.00)
4.2 Component load table (rev.00)
4.3 Water circuit diagram (rev.00)
5. Troubleshooting (rev.00)
5.1 Primea Touch and Touch Plus test functions (rev.00)
5.2 Primea Touch e Touch Plus diagnosis function (rev.00)
5.3 Primea Ring test functions (rev.00)
5.4 Primea Ring diagnosis function (rev.00)
5.5 Error messages for Service personnel (rev.00)
5.6 Problems, Causes, Remedies (rev.00)
6. Operating logic (rev.00)
6.1 Multi-way valve (rev.00)
6.2 Autocappuccino assembly (rev.00)
6.3 Motor-driven tray (rev.00)
6.4 Prima water (rev.00)
6.5 SBS valve (rev.00)
7. Component assembly / disassembly (rev.00)
7.1 Top cover (rev.00)
7.2 Right side cover (rev.00)
7.3 Left side cover (rev.00)
7.4 Coffee dispensing head (rev.00)
7.5 Electronics (rev.00)
7.6 Gearmotor (rev.00)
7.7 Pump (rev.00)
7.8 Boiler and multi-way valve assembly (rev.00)
7.9 Boiler (rev.00)
7.10 Multi-way valve (rev.00)
7.11 Oetiker clamp assembly and disassembly (rev.00)
7.12 Grinder (rev.00)
7.13 Grinder adjustment/assembly and disassembly
7.14 Strength adjustment (rev.00)
7.15 Autocappuccino facility (rev.00)
7.16 Motor-driven drip tray (rev.00)
8. Maintenance schedule (rev.00)
8.1 Routine maintenance Check list (rev.00)

9. Amendments made to technical service manual (rev.00)


9.1 Latest amendments (rev.00)

PRIMEA 2007 Contents


1/1
REV. 00 - Mar. 07
CHAPTER 1
INTRODUCTION

REV.00
PRIMEA 2007 Chapter 01

REV. 00 - Mar. 07
1.1 Documentation required

The following technical documentation l is required for repairs:

Instruction booklet for specific model


Technical documentation for specific model (diagrams, exploded drawings)

1.2 Tools and equipment required

As well as the standard equipment, the tools listed below are required.

1 Special screwdriver with Torx T15 tip and Pozi Drive screwdriver for casing and work
on the grinder.

1 digital thermometer with full 200°C scale


This must be suitable for measuring in liquids and on surfaces.

1 set of pliers for Oetiker clamps

1 pincer

1.3 Safety warning

Before starting operations on the machine, consult the instruction booklet.


Observe all current standards related to the repair of domestic appliances.

Always disconnect the power plug from the mains before carrying out repairs. Simply turning
off the main switch is not sufficient to prevent electrical discharge.

This domestic appliance is rated as insulation class I.


Insulation and dielectric rigidity tests must be performed on completion of repairs.

PRIMEA 2007 Chapter 01


1/1
REV. 00 - Mar. 07
CHAPTER 2
TECHNICAL DATA

REV.00
PRIMEA 2007 Chapter 02

REV. 00 - Mar. 07
2.1 Product and component technical data
Power supply and output: 230V~, 50 Hz, 1500 W / 120V~,50/60 Hz, 1300W
Temperature control: 2 (NTC) variable resistor sensors – transmit the value to
the electronic board
Safety system: Thermostat at 190°C with manual reset on
both boilers + 192° fuse
Coffee heat exchanger output: 1300 W - to dispense coffee and hot water
Stainless steel

Steam heat exchanger output 1090 W – for steam delivery


Stainless steel

Motor-driven tray 24V stepper motor


Water levelsensor Capacitive sensor
Gearmotor: DC motor (24 V) in two directions
of rotation
Cup warmer plate: Activated via MENU display
PTC Type
Pump: Ulka reciprocating piston type with thermal cutout at
100°C
48 W, 230V, 50 Hz, Type EP5 GW
41 W, 120V, 50 Hz
approx. 13 - 15 bars
Pressure relief valve: Opening at approx. 17 - 19 bars
Water filter: In tank
Grinder: DC motor with ceramic plate
grinders
Coffee strength control Hall sensor – Pulse control. Dose adjustment can
be set from 7 – 10g.
Multi-function valve Beverage selection control
Cappuccino valve Enables automatic frothing
Amps: During heating phase
approx. 5.6A to 230V / 10.8A to 120V
Energy consumption: On Stand –By approx. 4.6 Wh in machine ready status no
beverages dispenses 39Wh 4.5A (230V)
Dimensions: l x h x d in mm: 350/390/430
Weight: 14 kg
Water tank holds: 1.75 l / 0.46 Gal
Coffee container capacity 350 g. coffee beans
Milkcontainer capacity 0.32 l / 10.8 oz
Heat exchanger capacity: approx. 10 cc / 0.34 oz
Water circuit filling time: approx. 10 sec on first filling cycle
Heating time: approx. 55 sec.
Dispensed drink temperature: approx. 73°C - 83°C
Grinding time: approx. 6-8 sec.

PRIMEA 2007 Chapter 02


1/3
REV. 00 - Mar. 07
2.2 Internal / external machine components

External:

Coffee bean
Coffee bean hopper lid
coffee beans
Cup Pre-ground
warmer coffee shoot

Touchscreen
display
Main on/off
switch
SBS Service
door
Dispensing
head

Drip Grounds drawer


tray

Touch sensor to raise/lower


drip tray

Milk tank com-


partment
Hot water dispense
pipe (spout)

Water tank

Dispensing head Drip tray

PRIMEA 2007 Chapter 02


2/3
REV. 00 - Mar. 07
Internal:

Brew drive assembly


compartment

Multi-way valve
Boiler valve
assembly

Cappuccino
valve assembly

Cappuccino valve
assembly

Grinder
Power board

Door
microswitch

PRIMEA 2007 Chapter 02


3/3
REV. 00 - Mar. 07
CHAPTER 3
BRIEF
INSTRUCTIONS

REV.00
PRIMEA 2007 Chapter 03

REV. 00 - Mar. 07
3.1 Client and programming menu

Client menu: To access, press “Programming menu”

The programming menu will open:

Machine function Machine Beverage Detailed beverage


programming
settings settings programming

Main Additional
Special functions Specials
menu functions Extra functions
- Current date and time
Maintenance Main- - Standby timer
Set clock
(appliance cleaning) tenance
- Set on/off times
during the day
Standby Coffee
Set appliance to preparation
menu
standby

Go back to main menu

Submenu

Machine settings: Modify main machine parameters

Cup illumination on/off

Water Set machine operation for


Set menu Cup
Language filter use with a “Prima water”
language illumination
filter
Set display colour
Display Machine Water
brightness hardness Set water
settings
hardness
tones and
Cup warmer
Set/enable buzzers buzzer
function
Rinse Set circuit rinsing
warnings

Go back Restore Go back


default To set cup warmer function
to menu
settings

PRIMEA 2007 Chapter 03


1/5
REV. 00 - Mar. 07
Special function: Reset factory settings

Factory
Reset factory settings
settings

Specials

Go back Go back to
menu

Maintenance: Maintenance and appliance cleaning

From this menu you can:

Display Coffee Start the dispensing


Lock the lock circuit head cleaning cycle
touchscreen cleaning

Maintenance

Milk circuit De-


Start milk circuit cleaning cycle Run descaling
scaling
cleaning cycle cycle
Go back Go back to
menu

Beverage settings: Programming individual beverages

Hot
The temperature
temperature
of the dispensed
Espresso Espresso
macchiato
coffee
Coffee settings

latte
Beverage macchiato Normal pre-
Caffè
settings brewing Ground coffee Amount of
strength

Caffè
Medium coffee to grind
lungo Cappuccino Go Restore Go back to
back default menu
settings

Go Go back
back to menu

PRIMEA 2007 Chapter 03


2/5
REV. 00 - Mar. 07
Additional functions:

Demo Presentation of
Coffee type selection Caffè
in the appliance
world

Additional
functions
Beverage
Total beverages counters
dispensed
Go back Restore Save Go back
default settings to menu
settings

Timer settings:

Set clock Set date and display


format

Clock settings

To set stand-by Stand-by Clock Set current


parameters after settings settings time
coffee has been
dispensed Go back Go back to
menu

PRIMEA 2007 Chapter 03


3/5
REV. 00 - Mar. 07
3.2 Maintenance and cleaning

STEPS
A Empty coffee grounds drawer As instructed
B Empty drip tray As necessary
C Clean water tank Weekly
D Clean the coffee bean hopper As necessary
E Clean casing As necessary
F Clean and grease the dispensing head Once a month or every
500 coffees dispensed
G Clean brew group filters Once a month
H Descaling As instructed
I Clean milk circuit After each time milk dispensed
J Clean drip tray Weekly
K Clean coffee circuit Weekly

Descaling for Primea Duo - Touch Plus and Touch

Descaling
Descaling Descaling frequency
Hardness Water hardness
frequency when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 Approx. every 3 months/
months/120 l (31.6 Gal) 150 l (39.5 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months Approx. every 2 months/
/ 90 l (23.75 Gal) 120 l (31.6 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 90 l (23.75 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)

Descaling for Primea Ring

DESCALING
Hard- Descaling Descaling frequency
Water hardness
ness frequency when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 Approx. every 3 months/
months/120 l (31.6 Gal) 240 l (63.2 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months/ Approx. every 2 months/
90 l (23.75 Gal) 180 l (47.4 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 120 l (31.6 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)

PRIMEA 2007 Chapter 03


4/5
REV. 00 - Mar. 07
Possibility to stop/
Model Function Screen messages Possible variations Mode Duration
change

Primea
The appliance requests that the milk circuit is pulse-rinsed right away; beverages can Approx. 30
Cappuccino Milk Press key or select from menu No
still be selected. Sec

REV. 00 - Mar. 07
Touch Plus
Approx. 30
After 20 minutes If department is not rinsed, beverages can no longer be selected. This refers tomilk-based beverages only. Press key or select from menu No

PRIMEA Chapter 03
Sec
After 14 days, the appliance requests that is cleaned with with a cleaning tablet Approx. 10
Press key or select from menu During diagnosis
or powder. Min
Approx. 10
If it is not cleaned within 21 days, all beverages will be blocked. Press key or select from menu During diagnosis
Min
From when the descaling message appears, the appliance counts down internally
from 200 coffees. After 100 coffees, the countdown appears on the display, The countdown for the whole 200 Approx. 45
frequency During diagnosis
then for the last 30 coffees, it flashes (200 beverages of any type and size in ml coffees is shown on the display. Min
Maintenance messages

are counted).
Primea
The appliance requests that the milk circuit is pulse-rinsed right away; beverages can Approx. 30
Cappuccino Milk Press key or select from menu No
still be selected. Sec
Touch
Approx. 30
After 20 minutes If department is not rinsed, beverages can no longer be selected. This refers to milk-based beverages only. Press key or select from menu No
Sec
After 14 days, the appliance requests that is cleaned with with a cleaning tablet or Approx. 25
Press key or select from menu During diagnosis
powder. Min
Approx. 25
If it is not cleaned within 21 days, all beverages will be blocked. Press key or select from menu During diagnosis
Min
From when the descaling message appears, the appliance counts down internally
from 200 coffees. After 100, the countdown appears on the display then for The countdown for the whole 200 Approx. 45
frequency During diagnosis
the last 30 coffees, the message flashes on the screen (200 beverages of any coffees is shown on the display. Min
type and size in ml are counted).
Primea
The appliance requests that the milk circuit is pulse-rinsed right away; beverages can Approx. 30
Cappuccino Milk Press key or select from menu No
still be selected. Sec
Ring
Approx. 30
After 20 minutes If it is not rinsed, milk-based beverages can no longer be selected. Press key or select from menu No
Sec
During diagnosis, you can
From V. SW. 01.00.07: After 14 days,
After 7 days, the appliance requests that is cleaned with with a cleaning tablet/ Approx. 25 vary notification and block
the appliance requests that is cleaned Press key or select from menu
powder. Min times, and during testing you
with with a cleaning tablet or powder.
can reset Lev.. B mode.
During diagnosis, you can
From V. SW. 01.00.07: If it is not
Approx. 25 vary notification and block
If it is not cleaned within 14 days, all beverages will be blocked, cleaned within 21 days, all beverages Press key or select from menu
Min times, and during testing you
will be blocked.
can reset Lev. B
From when the descaling message
appears, the appliance counts down on During diagnosis, you can
From when the descaling message appears, the appliance counts down on the
the display from 200 coffees, then at The appliance counts down remaining beverages Approx. 45 vary notification and block
frequency display from 100 coffees. Then for the last 30, the message flashes on the
the last 30, the message flashes on the every 60 seconds for approx. 5 seconds. Min times, and during testing you
screen (100 beverages of any type and size in ml are counted).
screen (200 beverages of any type and can reset Lev. B
size in ml are counted).
Coffee circuit Approx. 30 This function can be disabled
All models When ready, the coffee circuit is rinsed. The unit rises and releases approx. 50ml of water.
rinse Sec from the menu.

Clean coffee The unit rises and releases approx. 600 ml of water Approx. 25
Runs only when selected During diagnosis
circuit in spurts. Min

Empty coffee Resets when drawer is extracted for 5 seconds with Approx. 5
After 24 coffees, the appliance requests that grounds are removed. During diagnosis
grounds the appliance switched on. Sec

When enabled from the menu, approx. 500ml of Approx. 60


Aqua Prima 60 litres or 90 days from the first use or after it has been unused for 20 days. No
water is released. Sec

5/5
CHAPTER 4
DIAGRAMS

REV.00
PRIMEA 2007 Chapter 04

REV. 00 - Mar. 07
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3/6
4.2 Component load table

Pin
Component Connector Resistance/Voltage
number
Mains voltage/Mains switch JP 46 1/3 230 V AC / 120V AC
Autocappuccino valve drive JP 30 304 Ohm 24 V AC
Milk tank presence microswitch JP 31 3/4 3.3 V DC
Cappuccino valve presence microswitch JP 31 1/2 3.3 V DC
Drip tray motor JP 33 1/2 90 Ohm 24V AC
JP 33 3/4 91 Ohm 24V AC
Upper drip tray microswitch JP 33 7/8 3.3 V DC
Lower drip tray microswitch JP 33 5/6 3.3 V DC
Ulka pump JP 42 4/5 230V AC
Multi-valve motor JP 32 5/6 90 Ohm 24V AC
JP 32 7/8 90 Ohm 24V AC
Upper multi-valve microswitches JP 32 9/10 3.25 V DC
Lower multi-valve microswitches JP 32 11/12 3.25 V DC
Cup warmer JP 42 1/3 Approx. 560 Ohm 230 / 120 V AC
Steam boiler sensor JP 32 3/4 3.5 Kilo Ohm x 25°C
Coffee boiler sensor JP 32 1/2 3.5 Kilo Ohm x 25°C
Unit door microswitch JP 40 24 V DC
Unit presence microswitch JP 35 5/6 3.3 V DC
Gearmotor microswitches (up unit) JP 35 3/4 3.3 V DC
Gearmotor microswitches (unit down) JP 35 1/2 3.3 V DC
Dreg drawer microswitch JP 35 7/8 24 V DC
Drip tray microswitch JP 36 4/5 3.25 V DC
Drip tray full capacitive sensor JP 36 1/2 3.3 V DC
Gearmotor JP 35 9/10 22 Ohm
Full tank capacitive sensor JP 37 6 3.3 V DC
Coffee container cover microswitch JP 41 1/2 3.25 V DC
Coffee boiler 1300W JP 45 3 39 Ohm 230 V AC
Cup illumination ON led JP 39 2,0 V DC
Motor-driven tray capacitive key activated JP 34 2/3 4.5 V DC
Motor-driven tray capacitive key not activated JP 34 4/3 4.5 V
64 Ohm AC 250 V DC
Grinder JP 42 6/7
120V DC
Grinder absorption - coffee container empty Approx. 200 mA - Ac 420 mA
230V AC 400-450 mA
Grinder absorption - Coffee container full
120V AC 950/1050 mA

Fuse F1 T8A - 250V AC To protect the grinder, coffee boiler, cup warmer and pump.
Fuse F1 T15A - 125V AC

Fuse F3 T2A To protect the mains electricity power card

PRIMEA 2007 Chapter 04


4/6

REV. 00 - Mar. 07
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6/6
CHAPTER 5
TROUBLESHOOTING

REV.00
PRIMEA 2007 Chapter 05

REV. 00 - Mar. 07
5.1 Primea Touch Plus and Touch test functions

The functions of the second water boiler do not apply to the Touch model.

2 3 During the first 3 seconds after start-up of the appliance (or on exit from standby
mode) the user can access test mode by pressing the keys in the sequence
shown alongside.
In test mode, the machine functions can be checked, and are divided into four
macro-groups.
4 1

CPU print software version:


V_00.00.00

power print software version: The display shows:


V_00.00.00
- CPU card software version
- Power card software version
CPU print boot loader version: - Description of functions
- Esc key to exit Test Mode
V_00.00.00 - Version of boot loader on CPU
ESC

brew unit Multi valve Cup lift Software


grinder Capp.valve Illumination Version
Pump heaters ESC

Brew group Multi valve Cup lift Software


Grinder Capp.valve Illumination Version
Pump heaters ESC
Shows soft-
ware version
FUNCTION GROUP 1:
- Brew group (upwards/downwards)
- Grinder (function) FUNCTION GROUP 3:
- Motor-driven tray (upwards/downwards)
- Cup illumination (ON/OFF)
- Cup warmer
- Boilers (ON/OFF)
FUNCTION GROUP 2:
- Multi-way valve (positioning)
- Cappuccino valve (positioning)
- Pump (ON/OFF)

PRIMEA 2007 Chapter 05


1/20

REV. 00 - Mar. 07
5.1.1 Function group 1 - brew group, grinder, boiler power supply.
Brewunit Errors
brew unit brew unit
Dregdraw:OK Dispensing head home: brew group in home position
home work
Door:OK Is home - rest position (Gearmotor micro.)
inserted
DripWater:OK Brew group work: brew group in brewing position.
Tray miss:OK Is work - delivery position (gearmotor micro)
grinder
go
Grinder A Brew group: inserted - unit inserted (unit micro)
Imp:000 Missing - unit missing (unit micro)
Top open
Grinder go: grinder running.
Impulses Grinder: Imp:000 - grinder pulses.
Med. Aroma Top open - coffee container cover open.
75 Top closed- coffee container. cover closed.
Impulses Grinder pulse control (min.60 - max. 200) in
steps of 05
brew unit multi valve cup lift software
Med. aroma sets quantity of ground coffee
grinder capp.valve illumination version
pump heaters ESC

Function group 2 - multi-way valve, cappuccino maker valve, pump


Multival:OK Errors Multi valve left: Multi-way valve turns left
multi multi Multi valve right: multi-way valve turns right
Pos3:Init Dregdraw:OK
valve Ms: Top Door:OK valve Multival:OK multi-way valve OK or faulty (ER)
left Ms: Bot WaTank:OK right Pos1:Steam Steam setting (hot milk and froth)
Cupp.Valve WaLevel:OK Pos2:St.Pre. Steam pressure
capp.valve reached DripWater:OK before delivery of milk or froth
next Pos1:Init MilkTank:OK pump
MilkDraw:OK
Pos3:Init Reset position - initialisation
position Pos4:Coffee Coffee brew setting
Flowmeter Tray miss:OK
Pos5:Hotwa. Hot water dispense setting
Imp.:000
solenoid Hz:000
Sensor Pos6:Rinsing. Milk circuit autorinse position
St:124:OK Cupp.valve next: Cappuccino valve command
Wa:100:OK position
Pos1:Init Reset position - initialisation
brew unit multi valve cup lift software Pos2:Foam Milk frothing setting
grinder capp.valve illumination version Pos3:Milk Hot milk dispense setting
pump heaters ESC pump: Pump
Turbo:OK Pump OK or faulty (ER)
Imp.:000 Turbine pulses (40 - 60 OK)
Hz: 000
Solenoid: Activation of electromagnet that closes the
milk door

Function group 3 - drip tray, cup illumination, cup warmer, boiler supply

Cuplift Errors Cuplift up: Tray up movement


cuplift Cuplift down: Tray downwards movement
up Dregdraw:OK water heater
Is bottom Door:OK (1300W) Cuplift:
Key up:Off WaTank:OK Is bottom: Tray downwards (lower micro)
Key down:Off WaLevel:OK Is Top tray up (upper micro)
cuplift DripWater:OK steam Key up: OFF ON/OFF-Up key pressed
down MilkTank:OK heater Key down: OFF ON/OFF-Down key pressed
MilkDraw:OK (1100W)
Tray miss:OK Illumination: cup illumination (press and hold)
Sensor cup Cup warmer cup warmer plate (press and hold)
illumination St:103:OK heater Steam boiler: 1100W - powers steam boiler.
Wa:97:OK Water boiler: 1300W - powers water boiler.
Sensor:* Max 150
brew unit multi valve cup lift software
grinder capp.valve illumination version Key: In black: Keys
pump heaters ESC In blue: Check status
* See next page (sensors)
PRIMEA 2007 Chapter 05
2/20

REV. 00 - Mar. 07
5.1.2 Microswitch and sensor check

Errors
(Errors)
Grounds drawer: Grounds drawer micro
(Dregdraw:) OK Drawer present
ER drawer missing

Service: Door microswitch


(Door:) OK door closed
ER door open

Water tank: Tank Micro


(WaTank:) OK tank engaged
ER tank empty or in reserve (see diagnostics) Errors
Water level: Water level capacitive sensor
(WaLevel) OK Water present Dregdraw:OK
ER Water low
Door:OK
Drip. tray: Drip tray capacitive sensor
(DripWater:) OK drip tray empty WaTank:OK
ER drip tray full
WaLevel:OK
milk tank: Milk tank door micro
(MilkTank) OK milk tank door closed DripWater:OK
ER milk tank door open
MilkTank:OK
Cappuccino valve: Milk tank + cappuccino valve micro
(Milk Draw:) OK milk tank and cappuccino valve inserted Milk Draw:OK
ER milk tank and/or cappuccino valve not found
Tray miss:OK
Drip. tray: Drip tray micro
(no drip tray) OK tray present
(Tray miss:) ER no tray Sensor
Sensors
St: steam Steam boiler temperature sensor (Touch Plus only) St:100:OK
Number: current temperature
OK Sensor connection ok Wa:100:OK
ER sensor shorted or disconnected

Wa: water Water boiler temperature sensor


Number: current temperature
OK Sensor connection ok
ER sensor shorted or disconnected

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5.2 Touch Plus and Touch diagnosis function

The functions of the second water boiler do not apply to the Touch model.
Procedure for access to diagnostics mode.
Turn the appliance off and then on again or exit standby mode to enter the diagnostics menu, according to
the sequence shown in the figure.
When accessing the diagnostics menu, there is a timeout limit of 3 seconds between one selection and the
next (1,2,3,4).
1 2

3 4

A window is displayed showing the following options:


Beverage- Beverage System set-
counters settings tings • Beverage counters
• Total counters
• Error counters
Total Diagnostics Water circuit • Beverage settings
counters emptying
menu • System settings
• Steamout (circuit emptying)
Error • Auto test
counters auto test • Exit diagnostics menu
Exit diag-
nostics Description of options available
menu

5.2.1 Beverage counters

Total hot milk beverages


• Total beverages not modifiable
• Beverage dispense time (sec.) not modifiable
Total latte macchiato beverages
• Total beverages not modifiable
• Water used (ml.) not modifiable
Total cappuccino beverages
• Total beverages not modifiable
• Water used (ml.) not modifiable
Total espresso macchiato beverages
• Total beverages not modifiable
• Water used (ml.) not modifiable
Total hot water beverages
• Total beverages not modifiable
v Water used (ml.) not modifiable
Total caffelungo beverages
v Total beverages not modifiable
v Water used (ml.) not modifiable
Total coffee beverages
v Total beverages not modifiable
v Water used (ml.) not modifiable
Total espresso beverages
v Total beverages not modifiable
v Water used (ml.) not modifiable

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Total pre-ground coffee beverages
v Total beverages not modifiable
v Water used (ml.) not modifiable
Total all beverages
v Total beverages not modifiable
5.2.2 Total counters
Water used since production (ml.) not modifiable
Water used since last descaling (ml.) modifiable
Water used since last descaling message (ml.) not modifiable
Water used since last descaling (ml.) not modifiable
v Water used counter (last) 0 ml.
v Water used counter (second last) 1 ml.
v Water used (third to last) 2 ml. not modifiable
Total descaler used not modifiable
Water used by filter since last reset (ml.) modifiable
Water used with water filter enabled since production (ml) not modifiable
Number of descalings (cycles) not modifiable
Number of dispensing head cleaning cycles not modifiable
Number of milk circuit rinse cycles not modifiable
Number of cappuccino valve cleaning cycles not modifiable
Water filters used since production (cycles) not modifiable
Number of dispensing head removals (cycles) not modifiable
Beverages up to descaling (cycles) modifiable
Machine active time (sec.) not modifiable
Temporary descaling counter not modifiable
Water circuit emptying counter (cycles) not modifiable

5.2.3 Error counters (access submenu)


The machine records the followingerrors (see also section 5.3)
01) Grinder 1 blocked
02) Grinder 2 blocked
03) Dispensing head blocked; up command
04) Dispensing head blocked; down
05) Pump flow rate error (fill circuit)
07) Multivalve blocked
08) Capp. valve. blocked
09) Powercomm error (communication error with power card)
10) Water boiler sensor disconnected
11) Water boiler sensor short circuited
12) Steam boiler sensor disconnected
13) Steam boiler sensor short circuit
14) Water boiler disconnected
15) Steam boiler disconnected
16) Both dispensing head microswitches active
17) EEPROM read and write error
18) Real time clock oscillator stopped
19) No zero crossing in mains supply
20) Cuplift both microswitches active
All these errors display the following submenu
v Production errors not modifiable
v Errors since last service resettable – modifiable
v Current resettable – modifiable
Ringbuffer errors: the last 20 errors are saved.
v Error 1/20,2/20,3/20,4/20,5/20,6/20,7/20,8/20,9/20,10/20,11/20,12/20,13/20,14/20,15/20,
16/20,17/20,18/20,19/20,20.
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5.2.4 Ring buffer repair code

Buffer history repair

This area records interventions of the Service Centres (up to a maximum of 10).
The Service Centre enters the fault codes via PC as transmitted by Saeco I.G. (e.g: CLD01)
1. group errors
1. code errors
1. day errors
1. month errors
1. year errors

2.................

10. group errors


10. code errors
10. day errors
10. month errors
10. year errors

Machine status (all modifiable)

• 1 Prime circuit (yes/no)


• 2 Water filter (not inserted/inserted)
• 4 Unit full (yes/no)
• 8 Display add coffee grinder 1 (yes/no)
• 16 Display add coffee coffee grinder 2 (yes/no)
• 32 Time format (am/pm)
• 64 Standby (yes/no)
• 128 Rinse (enable/disable)
• 256 Cup illumination (enable/disable)
• 512 Grinder 1 out of coffee (warning message management) sec.
• 1024 Grinder 2 out of coffee (warning message management sec.
• 2048 Milk circuit rinse required (yes/no)
• 4096 Demo mode (disable/enable) command
• 16384 Display icons (yes/no)
• 32768 Warning tone ready (enable/disable)
• 65536 Milk quality warning (enable/disable)
• 131072 Key press tone (enable/disable)
• Water filter activation suspended (yes/no)
• Language selection on power-on (yes/no)
• Milk circuit rinse

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5.2.5 Beverage settings

SYSTEM SETTINGS Unit of Default


parameters measurement Settings range value
HOT MILK
Beverage data modified by user yes/no No
Milk time seconds 0 ... 40 0
Froth time seconds 0 ... 40 25
LATTE MACCHIATO
Beverage data modified by user yes /no No
Temperature low, high, medium medium
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 135
Milk time seconds 0 ... 40 0
Froth time seconds 0 ... 40 27
CAPPUCCINO
Beverage data modified by user yes /no No
Temperature low, high, medium medium
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 135
Milk time seconds 0 ... 40 0
Froth time seconds 0 ... 40 22
ESPRESSO MACCHIATO
Beverage data modified by user yes /no No
Temperature low, high, medium medium
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 135
Milk time seconds 0 ... 40 0
Froth time seconds 0 ... 40 5
HOT WATER
Beverage data modified by user yes /no No
Water turb. pulses. 50 ... 450 210
CAFFE’ LUNGO
Beverage data modified by user yes /no No
Temperature low, high, medium medium
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 440
COFFEE’
Beverage data modified by user yes /no No
Temperature low, high, medium medium

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Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 280
ESPRESSO
Beverage data modified by user yes /no No
Temperature low, high, medium high
Aroma medium, light, preground, strong medium
Grinding ratio percentage 0 ... 100 100
Pre-brewing disabled, strong, normal normal
Water turb. pulses. 50 ... 450 165
EXTRA MILK
Time seconds 0 ... 40 5

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5.2.6 System settings

SYSTEM SETTINGS Unit of


parameters measurement Settings range Default value
SETTING
Water boiler temperature enabled °C 70 ... 150 130
Water boiler temperature disabled °C 70 ... 150 115
Steam boiler temperature enabled °C 70 ... 150 145
Steam boiler temperature disabled °C 70 ... 150 130
Average temperature in cup °C 70 ... 150 78
Last use of dispensing head min/sec 0 - 59; 0 - 59 0
Last use of dispensing head d/h 1-7; 0-23 0
BEVERAGE PARAMETERS
Hot water flow rate (l/h) 5 ... 31 16
touch : hot mik (pulse lenght) line-period 2 ... 30 5 (=100ms / 50Hz)
touch : hot milk (pulse period) 20ms - steps 2 ... 126 60(=1200ms)
plus + duo : hot milk (steam pressure time) seconds 0 ... 40 6
plus + duo : hot milk (pulse lenght) line-period 2 ... 30 4(=80ms / 50Hz)
plus + duo : hot milk (pulse period) 20ms - steps 2 ... 126 64(=1280ms)
Milk level sensor delay times (do not modify) seconds 0 ... 20 4
MILK CIRCUIT RINSE
milk circuit rinse new multiway valve (hot water) flow rate (l/h) 5 ... 31 16
milk circuit rinse new multiway valve (pulse lenght) line-period 50 ... 450 150(=3000ms/50Hz)
milk circuit rinse old multiway valve (dispense time) seconds 0 ... 40 10
milk circuit rinse old multiway valve (steam pressure time) seconds 0 ... 40 6
milk circuit rinse old multiway valve (pulse lenght) line-period 2 ... 30 2 (= 40ms / 50Hz)
milk circuit rinse old multiway valve (pulse period) 20ms - steps 2 ... 126 32 (=640ms)
MILK CIRCUIT CLEANING
Milk circuit (first use in day) day 1-31 1
Milk circuit (first use in month) month 1-12 1
Milk circuit (first use in year) year 2005-2099 2099
Milk circuit cleaning (status) complete 0
Milk circuit cleaning (dispense time) 0 ... 45 45
Milk circuit cleaning (steam pressure time) 0 ... 40 6
Milk circuit cleaning (pulse length) line-period 2 ... 30 2 (= 40ms / 50Hz)
Milk circuit cleaning (pulse period) 20ms - steps 2 ... 126 32 (=640ms)
Milk circuit cleaning (detergent wait time) minutes 0 ... 60 1
DESCALING STATUS
Status complete, dec. rinse start, dec. finished, normal quantity, start. quantity
DISPENSING HEAD CLEANING
Status complete, finished dispensing, quantity 4-3-2-1 dispensed

Machine status * complete ---


Language 0 ... 11 0
Water hardness hardness setting 1 ... 4 3
Display brightness (colour) brightness setting 50 ... 100 80
Display brightness (black) brightness setting 2690 ... 2890 2740
Cup warmer disabled, always on, off, in standby disabled

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Grinder adjustment A (med. aroma) grinder pulses 60 ... 200 75
Grinder adjustment B (med. aroma) grinder pulses 60 ... 200 60
Off time hours and minutes 0-3; 0-59 3
Calendar used** days, hours, seconds complete 0
Production date dd/mm/yy not modifiable not modifiable
Service date dd/mm/yy complete 0
Empty milk alert minutes 0 ... 60 20
Milk rinse warning time minutes 5 ... 240 20
Power board status complete 17
Aqua Prima water filter dd/mm/yy complete 2006
Aqua Prima water filter - last appliance start-up dd/mm/yy complete 2006
Stop coffee grounds no. grounds 0 ... 25 24
Coffee grounds counter no. grounds 0 ... 25 24
Water reserve limit turbine pulses 0 ... 2000 750
Water reserve counter turbine pulses 0 ... 2000 0
cpu print v_--.--.--
Software version cpu bootloader print v_--.--.--
power print v_--.--.--
Serial number complete

* Enter machine status

** The day, hours and minutes of machine start-up and shutdown can be programmed in three time bands.

5.2.7 Emptying water circuit

This option must be run when the coffee maker is delivered by courier in periods subject to winter temperatures.
This function prevents damage to the appliance caused by very low temperatures.
The cycle empties the water circuit by means of the following sequence of operations performed automatically.
v Selection of functions in diagnostics menu.
1. The multivalve must be in coffee position.
2. Both boilers reach the temperature of 130°C
3. The brew group stops in the brew position (UP) for 3 sec.
4. The unit returns to the home position (DOWN)
5. The multivalve sets to the hot water position for 1 sec.
6. The multivalve sets to the steam position for 1 sec.

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5.2.8 Auto test

On selection of this function, an automatic test is run on the machine functions, with results reported on the
display. Before starting the test, all drawers and the tank must be inserted, all service doors closed and the relative
recipients must be filledwith water and coffee.

Test type Description Message if Error message


function OK
2.7.1 External ram Check CPU ram successful ! failed !
test
2.7.2 flash test Check CPU flash memory successful ! failed !
2.7.3 Eeprom test Check non volatile memory with machine settings successful ! failed !
2.7.4 rtc test Check real time clock successful ! failed !
2.7.5 Cup lift test The motor-driven tray moves up and engages successful ! failed !
upwards the upper microswitch
2.7.6 cup lift test The motor-driven tray moves down and engages successful ! failed !
downwards the lower microswitch
2.7.7 Capp valve Check correct operation of the cappuccino valve successful ! failed !
test and relative microswitch
2.7.9 multivalve Check correct operation of multivalve and relative successful ! failed !
test microswitches
2.7.10 pump test Check pump and turbine operation. successful ! failed !
WARNING: hot water delivered
2.7.11 Grinder test Check grinderand coffee presenceè, as well as successful ! failed !
hall sensor which counts pulses.
2.7.12 Brew group Check of ascent of unit and activation of the successful ! failed !
test upwards upper limit microswitch
2.7.13 Brew group Check of descent of unit and activation of the successful ! failed !
downwards lower limit microswitch.
2.7.14 Water Check and inspection of power to coffee/ successful ! failed !
heater test water boiler, if the sensor detects increase in
temperature.
2.7.15 Steam Check and inspection of power to steam boiler, if successful ! failed !
heater test the sensor detects increase in temperature.
(Touch Plus
only)

At the end of the automatic cycle, you can “repeat the automatic test” or “exit the test” as required.

Exit diagnostics

On selection of this option, the system exits the diagnostics menu and returns to the normal machine functions.

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5.3 Ringtest function

2 3 During the first 3 seconds after start-up of the appliance (or on exit
from standby mode) the user can access test mode by pressing the
keys in the sequence shown alongside.
Turn the touch-ring (P) (I-Pod) for access to each different level.

4 1

Tmode L1
ESC Inputs 1245679ABCDEFGH
UP

P
AROMA
MENU DOWN

OK
Keyboard

Key test
MENU The display indicates no. 1
AROMA The display indicates no. 2
OK The display indicates no. 3
UP The display indicates no. 5
DOWN The display indicates no. 6
UPWARD The display indicates no. 9 (motor-driven tray capacitive key up).
DOWNWARD The display indicates no. A (motor-driven tray capacitive key down)

Level 1
Microswitch and INPUT - OUTPUT sensor control

- BREWUNIT (unit located) The display indicates no. 1

- WATERLEVEL (water level detection) The display indicates no. 4

- BU_BOOR (close service door) The display indicates no. 5

- DREGDRAWER (dreg drawer located) The display indicates no. 6

- DRIPTRAY_PRES (drip tray located) The display indicates no. 7

- DRIPTRAY_LEVEL (drip tray level detected) The display indicates no. 8

- CUPLIFT_TOP (stroke end position motor-driven tray upper sensor). The display indicates C

- CUPLIFT_BOTTOM (stroke end position motor-driven tray lower micro) The display indicates D

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- CAPP_DOOR_CLOSED (milk tank door closed). The display indicates E

- CAPP_DOOR_CLOSED+CAPP_PRES (door closed milk tank and cappuccino valve. The display indicates F

- COFFEE_BEANS_DOOR_CLOSED (coffee container lid closed). The display indicates G

- TANK_PRES (water tank) The display indicatesH

Level 2
Check gearmotor moving the unit

- PRESS UP (unit up) The display indicates no. 5 when the upper micro of the gearmotor is enabled.

- PRESS DOWN (unit down) The display indicates no. 6 when the lower micro of the gearmotor is enabled.
Torque absorption is indicated during movement (max 350 mA)

No. 3
Test grinder and pump

- PRESS ESC KEY (the pump starts). The display indicates turbine pulses

- PRESS OK KEY (excites milk tank solenoid valve). The display indicates SOLENOID ACTIVATED and no.3

- PRESS AROMA KEY (grinder starts)

- PRESS UP OR DOWN KEY (to vary the aroma)

Level 4
Test water boiler and cup warmer

- PRESS THE UP KEY (water boiler is filled). The display shows the change to the temperature.

- PRESS THE ESC KEY (cup warmer comes on) You can feel the cup warmer heating up

Level 5
Test multivalve

- PRESS THE UP KEY (position changed in clockwise direction)

- PRESS THE DOWN KEY (the position changes in anticlockwise direction)

- PRESS THE ESC KEY (returns to water position)

Level 6
Test cappuccino maker

- PRESS THE UP KEY (moves to position 0)

- PRESS THE DOWN KEY (moves to position 1)

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Level 7
Motor-driven tray test

- PRESS THE UP KEY (lower capacitive key) KEY 9

- PRESS THE DOWN KEY (upper capacitive key) KEY A


The display indicates D = lower stroke end position micro
The display indicates C = upper stroke end position micro
The display indicates A = upper capacitive key
The display indicates 9 = lower capacitive key

Level 8
Display contrast test

- PRESS THE UP KEY (increase contrast)


A
- PRESS THE DOWN KEY (reduce contrast)

Level 9
Display backlighting test 9

- PRESS THE UP KEY (increase intensity)

- PRESS THE DOWN KEY (reduce intensity)

Level B
This procedure restores the default parameters of the appliance with the exception of:

- Coffees made since production counter


- Errors since production counter
- Descaler used
- Water used since last descaling, from the last to the second last, from the second last to the third from last, from
the third from last to the fourth from last
- Number of descalings performed
- Number of clean cycles run on unit
- Number of times unit has been removed
- Seconds counter for total time machine switched on

Level C
Language test

- PRESS THE UP OR DOWN KEY (select the sequence of messages in each language)

- PRESS OK KEY (select language)

LEVEL D
Test steamout

-PRESS OK KEY (prepares appliance for packaging)


Empties water circuit and raises motor-driven tray.

LEVEL E
- EXIT

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5.4 Ring diagnosis function

Procedure for access to diagnostics mode.


Turn the appliance off and then on again or exit standby mode to enter the diagnostics menu, according to
the sequence shown in the figure.
When accessing the diagnostics menu, there is a timeout limit of 3 seconds between one selection and the

1 2

3 4

A window is displayed showing the following options:


• Beverage counters
1 2 • Total counters
MENU
• Error counters
• Beverage settings
3 4 • System settings
• Exit diagnostics menu

Description of options available

5.4.1 Beverage counters

1.1 Total espresso beverages


Total beverages not modifiable
Water used (ml.) not modifiable
1.2 Total coffee beverages
Total beverages not modifiable
Water used (ml.) not modifiable
1.3 Total caffè lungo beverages
Total beverages not modifiable
Water used (ml.) not modifiable
1.4 Total latte macchiato beverages
1.4.1 Total beverages not modifiable
1.4.2 Water used (ml.) not modifiable
1.5 Total cappuccino beverages
1.5.1 Total beverages not modifiable
1.5.2 Water used (ml.) not modifiable
1.6 Total espresso macchiato beverages
1.6.1 Total beverages not modifiable
1.6.2 Water used (ml.) not modifiable
1.7 Total hot milk beverages
1.7.1 Total beverages not modifiable
1.7.2 Dispense time (sec.) not modifiable
1.8 Total hot water beverages
1.8.1 Total beverages not modifiable
Water used (ml.) not modifiable

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1.9 Total all beverages not modifiable
1.10 Total descaler used (ml) not modifiable

5.4.2 Total counters

2.1 Water used since production (ml.) not modifiable


2.2 Water used since last descaling (ml.) not modifiable
2.3 Water used since second last descaling (ml.) not modifiable
2.4 Water used since third from last descaling (ml.) not modifiable
2.5 Number of descalings (cycles) not modifiable
2.6 Number of dispensing head cleaning cycles not modifiable
2.7 Number of cappuccino valve cleaning cycles not modifiable
2.8 Number of dispensing head removals (cycles) not modifiable
2.9 Machine active time (sec.) not modifiable

5.4.3 Error counters (access submenu)


The appliance records the following errors
3.1) Grinder 1 blocked
3.3) Dispensing head blocked; up command (Work)
3.4) Dispensing head blocked; down command (Home)
3.5) Water circuit blocked
3.6) Multivalve error
3.8) Cappuccino valve blocked
3.10) Boiler sensor disconnected
3.11) Water boiler sensor shortcircuited
3.14) Water boiler temperature error
3.16) Both microswitches activated on dispensing head
3.17) Memory error
3.18) Clock error
3.19) No zero crossing
3.20) Cuplift error (motor-driven tray)

All these errors display the following submenu


v Production errors not modifiable
v Errors since last service resettable – modifiable

3.21) Error history: the last 20 errors are savedand coded from 3.21.1 to 3.21.20

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5.4.4 Ring product settings

SYSTEM SETTINGS Unit of


parameters measurement Settings range Default value
4.1 ESPRESSSO
4.1.1 Temperature low, high, medium medium
4.1.2 Aroma medium, light, preground, strong strong
4.1.3 WATER turb. pulses. 70 ... 450 STD 165 IT 110
4.2 COFFEE
4.2.1 Temperature low, high, medium medium
4.2.2 Aroma medium, light, preground, strong medium
4.2.3 WATER turb. pulses. 70 ... 450 STD 280 IT 200
4.3 CAFFE LUNGO
4.3.1 Temperature low, high, medium medium
4.3.2 Aroma medium, light, preground, strong medium
4.3.3 WATER turb. pulses. 70 ... 450 STD 440 IT 330
4.4 ESPRESSO MACCHIATO
4.4.1 Temperature low, high, medium medium
4.4.2 Aroma medium, light, preground, strong medium
4.4.3 WATER turb. pulses. 70 ... 450 STD 165 IT 110
4.4.4 Milktime seconds 2 ... 50 STD 11 IT 6
4.5 LATTE MACCHIATO
4.5.1 Temperature low, high, medium medium
4.5.2 Aroma medium, light, preground, strong medium
4.5.3 WATER turb. pulses. 70 ... 450 STD 280 IT 200
4.5.4 Milk time seconds 2 ... 50 20
4.6 CAPPUCCINO
4.6.1 Temperature low, high, medium medium
4.6.2 Aroma medium, light, preground, strong medium
4.6.3 WATER turb. pulses. 70 ... 450 STD 280 IT 200
4.6.4 Milk time seconds 2 ... 50 18
4.7 HOT MILK
4.7.1 Milk time seconds 2 ... 50 24
4.8 HOT WATER
4.8.1 Water turb. pulses. 70 ... 450 330

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SYSTEM
5.4.5 Ring SETTINGS
system settings Unit of
parameters measure Settings range Default value
SETTING
Water boiler temperature enabled °C 70 ... 150 130
Water boiler temperature disabled °C 70 ... 150 115
Steam boiler temperature enabled °C 70 ... 150 150
Steam boiler temperature disabled °C 70 ... 150 130
Normal cup temperature °C 70 ... 150 78
BEVERAGE PARAMETERS
Hot water flow rate (l/h) 5 ... 31 18
Hot milk (pulse length) line-period 1 ... 9 5 (=100ms/50Hz)
Hot milk (pulse period) 20ms - steps 5 ... 250 60(=1200ms)
MILK CIRCUIT RINSE
Dispense time seconds 0 ... 40 10
Pulse lenght line-period 1 ... 3 1 (= 20ms / 50Hz)
Pulse period 20ms - steps 5 ... 250 15 (=300ms)
MILK CIRCUIT CLEANING
Milk circuit cleaning (dispense time) 0 ... 40 10
MILK CIRCUIT CLEANING MESSAGES
cleaning time seconds 30
days before notification days 14
days till block days 21
GRINDER SETTING
medium aroma pulses 60 ... 200 100

Water reserve limit turbine pulses 0 ... 2000 750


Stop coffee grounds nr. grounds 0 ... 25 24
Coffee grounds counter nr. grounds 0 ... 25 24
Descaling counter litres 0 300
Serial number

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Applicable models:
Code Brief description Description
Primea-Odea-Talea
01 All models Grinder 1 blocked The grinder is blocked (burrs jammed or sensor not reading properly).
5.5

02 Primea Grinder 2 blocked The grinder is blocked (burrs jammed or sensor not reading properly).
Microswitch not released in up position after 3”, torque error trying to
03 All models Dispensing head blocked in work position

REV. 00 - Mar. 07
move down, descent time out exceeded
Microswitch not released in down position after 3”, torque error trying to
04 All models Dispensing head blocked in home position
move up, ascent time out exceeded

PRIMEA 2007 Chapter 05


05 All models Water circuit blocked No water in turbine
06 Primea Multivalve error Multivalve è blocked
The cappuccino valve has failed to reset becauseit has failed to excite the
08 Primea Cappuccino valve blocked
microswitch.
Communication error between CPU and
09 Primea Communication interrupted for more than 2 seconds
POWER

10-11 All models Various sensor errors Water boiler sensors shorted or in open circuit

12-13 Primea Various sensor errors Steam boiler sensors shorted or in open circuit

14-15 All models Various temperature errors Boiler temperatures out of control
Error messages for Service personnel

Both microswitches activated on dispensing


16 All models The work and home microswitches have both been activated
head
17 All models Memory error Impossible to read or write to e2prom
18 All models Clock error Memory defect or impossible to set

19 All models No zero crossing No zero crossing on card, could be caused by power card

20 All models Cup lift error The two stroke end position microswitches are activated at the same time

On models in the new Primea, Talea and Odea ranges, errors recorded can be viewed on the display (during diagnosis) or on a PC (with programmer). The fol-
lowing are saved:
A) The last 20 errors to be recorded
B) Total number of errors (not all models)
• Since production (total)
• Since last service (partial)
• Current

19/20
5.6 Problems, causes, remedies

HELP MESSAGES DISPLAYED HOW TO RESET MESSAGE


Turn the appliance off and on to solve the problem Switch off and after 30 sec. turn on the appliance to
restore normal operating conditions.
Call the Service Centre Problem requiring assistance of Service Centre
Insert drip tray Insert drip tray
Close coffee bean hopper lid Close the coffee bean hopper lid to enable delivery of
any beverage.
Insert ground coffee This message guides the user when this type of cof-
fee has been selected during personalised beverage
programming.
Insert dispensing head Insert dispensing head in seat
Insert coffee grounds drawer Insert coffee grounds drawer
Empty coffee grounds drawer Remove coffee grounds drawer and empty.
N.B: The coffee grounds drawer must only be emptied
when the appliance is switched on. The drawer must
be removed for at least 5 seconds. If the drawer is
emptied when the appliance is switched off the mes-
sage is not reset.
Close side door Close service door.
Fill water tank Fill tank
Empty drip tray below dispensing head Empty drip tray
Insert milk tank Insert container in milk compartment
Prime circuit Start filling water circuit automatically. The appliance
will automatically try tofill the circuit 5 times; if it fails,
contact the Service Centre.
The descaling cycle did not run correctly Repeat the operation as described in the relative
chapter in the instruction booklet.
Replace Aqua Prima filter This message is only displayed if the filter control is
enabled (see instruction booklet).
Replace the filter if:
1) 60 litres of water have been dispensed.
2) 90 days have elapsed since installation.
3) 20 days have elapsed since the coffee maker was
last used.
The cleaning cycle did not run correctly Repeat the operation as described in the relative
chapter in the instruction booklet.
Insert cappuccino valve Insert cappuccino valve in milk compartment
Rinse milk tank Clean container after use
Descale appliance Run descaling cycle
Standby Press “ start”

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CHAPTER 6
OPERATING
LOGIC

REV.00
PRIMEA Chapter 05

REV. 00 - Mar. 07
Two factors combine to give the five phases of the multiway valve:
1) Activation (or not) of two microswitches on the multivalve.
2) Direction of rotation of the multivalve.
6.1

REV. 00 - Mar. 07
PRIMEA Chapter 06
sg 5
4
3
2
uv 1
Heater 1
Multi-way Pressblock Heater pin

Autocappuccino valve
Multi-way valve

Heater 2
Cappuccino
maker

Milk container

AUTORINSE
1= hot water and steam boiler outlet
2= hot water inlet from coffee/water boiler
MICRO 2
3= hot water to brew unit to make coffee
4= hot water to dispense pipe
5= steam inlet from steam boiler MICRO 1
uv= steam outlet to autocappuccino valve
sg= unit water drain

Pos.1 Pos.2 Pos.3 Pos.4 Pos.5 Pos.6


DRAIN
Touch Plus multi-way valve opening operating diagram

STEAM PRE-LOAD UNIT COFFEE HOT WATER AUTORINSE

sg 5 sg 5 sg 5 sg 5 sg 5 sg 5
4 4 4 4 4 4
3 3 3 3 3 3
2 2 2 2 2 2
uv uv uv uv uv uv
1 1 1 1 1 1

PHASE -2 PHASE -1 PHASE 0 PHASE +1 PHASE +2 PHASE +3


MICRO 2 MICRO 1 MICRO 1 and 2 MICRO 2 MICRO 1 MICRO 2

1/9
Two factors combine to give the five phases of the multiway valve:
1) Activation (or not) of two microswitches on the multivalve.
2) Direction of rotation of the multivalve.

REV. 00 - Mar. 07
sg 5
4
3

PRIMEA 2007 Chapter 06


2
uv 1 Pressblock
Heater
Multi-way

Autocappuccino valve Dissipater Heater


pin
Pressblock
Cappuccino maker

Milk container

1= steam outlet for boiler drainage


AUTORINSE
2= hot water inlet from water boiler
3= hot water to brew unit to make coffee
4= hot water to dispense pipe MICRO 2
5= steamout
uv= outlet closed
sg= unit water drain MICRO 1

Pos.1 Pos.2 Pos.3 Pos.4 Pos.5


STEAM / DRAIN
AUTORINSE DRAIN UNIT COFFEE HOT WATER

sg 5 sg 5 sg 5 sg 5 sg 5
4 4 4 4 4
Ring andTouch multi-way valve opening operating diagram

3 3 3 3 3
2 2 2 2 2
uv uv uv uv uv
1 1 1 1 1

PHASE -2 PHASE -1 PHASE 0 PHASE +1 PHASE +2


MICRO 1 MICRO 2 MICRO 1 and 2 MICRO 2 MICRO 1

BOILER DRAIN
After steam production (e.g: cappuccino) the boiler drain discharges steam into the drip tray with cooling via the dissipater.
The boiler is re-loaded to enable delivery of coffee or water.

2/9
6.2 Autocappuccino

The autocappuccino system enables the


automatic preparation of cappuccino, latte
macchiato, caffè macchiato and hot milk.

The milk tank (A), with a capacity of approx.


A 0.4 l. is removable to enable storage of the
contents in the fridge when not used.

At the time of cappuccino preparation, the


milk is collected directly from the milk tank
(A), whisked by the action of the steam and
delivered to the relative dispensing head.

The holes that deliver the milk Two microswitches, when activated, indicate:
enable simultaneous preparation 1. Closure of the milk tank
of two cappuccinos 2. Presence of milk tank and cappuccino valve

After delivery of a milk-based product, a circuit rinse is proposed


(if it is not rinsed within 20 minutes, the appliance blocks all milk-based beverages).

If no milk-based beverages have been dispensed in the last 14 days, the appliance
requests that the milk circuit is cleaned with a cleaning tablet / powder.
(if this is not done, after 21 days all products are blocked).

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REV. 00 - Mar. 07
C

1
The system consists of a motor-driven valve (B),
which opens orifice (C) to allow air to enter and
remove milk from inside the cappuccino maker. Motor (1) is a stepper motor which resets
the position after each beverage is dis-
pensed.

Air/milk flow regulator which


can be turned to clean the sur-
face of the hole or removed for
a more thorough clean.
The seal between the body of
the cappuccino valve and the
dispensing head is guaranteed
Air flow/milk regulator
by an O-ring.

The Venturi effect is generated by a special thermoplastic component.

The post-chamber controls the flow of milk, eliminating any spray during
milk delivery.

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REV. 00 - Mar. 07
Cappuccino valve positions and functions

The stepper motor has two positions,

- INIT (REPOSITIONING)
- MILK D. MILK DRAIN)

POSITION 1 POSITION 2
INIT MILK DRAINAGE
REPOSITIONING) MILK DRAIN)

OPEN OPEN ON CLOSED OPEN 0FF

Position 1 Position 2
POSITIONS
INIT MILK DRAINAGE

AIR INLET
open closed
(VERNAY)
MILK DRAIN open open
MICRO on disabled

The circuit pressure is discharged after each beverage is dispensed

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REV. 00 - Mar. 07
6.3 Motor-driven tray

The movement of the motor-driven tray is mechanical by means of a stepper motor (1) in 24V
DC, controlled by two capacitive touch sensors (2) located at the front of the tray.
The two microswitches (3) are for the limit switch, and operation can be checked in test mode
(see Section 5.1)

1
3
2
2

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REV. 00 - Mar. 07
6.4 Aqua Prima
Operating logic with “AQUA PRIMA” filter for Primea Ring
When use of the “aqua prima” filter is selected on the user menu or via the control panel, the system
water count logic is as follows:
If the “aqua prima” function has been enabled, the electronics perform a pulse count of the turbine,
recording one pulse every 2 revolutions.
If the “aqua prima” function has been disabled, the electronics perform a pulse count of the turbine,
recording one pulse every revolution.
The graph below illustrates this function:

 

 



   
       
   

Descaling
Descaling frequency
Hardness Water hardness Descaling frequency
when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 months/ Approx. every 3 months/
120 l (31.6 Gal) 240 l (63.2 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months/ Approx. every 2 months/
90 l (23.75 Gal) 180 l (47.4 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 120 l (31.6 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)

Operating logic with “AQUA PRIMA” filter for Primea Ring Duo - Touch Plus and Touch
When the “Aqua Prima” is enabled, an additional 30l of water can go through before descaling is
required (see table)

DESCALING
Descaling frequency
Hardness Water hardness Descaling frequency
when usingAqua Prima
1 Soft water (up to 7ºdH) Approx. every 3 months/ Approx. every 3 months/
120 l (31.6 Gal) 150 l (39.5 Gal)
2 Medium water (7º-14ºdH) Approx. every 2 months/ Approx. every 2 months/
90 l (23.75 Gal) 120 l (31.6 Gal)
3 Hard water (15º-21ºdH) Approx. every 6 weeks/ Approx. every 6 weeks/
60 l (15.8 Gal) 90 l (23.75 Gal)
4 Very hard water (over 21ºdH) Approx. every 4 weeks/ Approx. every 4 weeks/
30 l (7.9 Gal) 60 l (15.8 Gal)
PRIMEA 2007 Chapter 06
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REV. 00 - Mar. 07
6.5 SBS valve

Beverage dispensing
The SBS brew unit valve (see fig. 2) can be used to vary (increasing or decreasing depending
on the position of the knob) the amount of water passing through the brew unit.
This adjusts coffee brewing time (extraction time) and consequently the intensity of taste,
keeping the cream quality constant.

Function
With the SBS valve in the open position, coffee is accumulated in the membrane valve due to a
low back-pressure of the SBS valve. Consequently the membrane valve needle remains in the
maximum open position, due to resistance of the spring. Coffee comes out quickly (see Fig. 3).
With the SBS valve in the closed position, coffee is accumulated on the membrane of the valve
with a consequent increase in pressure in the valve. The spring yields to the back-pressure and
the needle then reduces the coffee passage (see Fig. 4).

Fig.1 Fig.2

Fig.3 Fig.4
PRIMEA 2007 Chapter 06
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REV. 00 - Mar. 07
Checking function of SBS valve

To ensure correct operation of the SBS valve a caffe lungo should be made. During preparation
of the latter, check the difference in speed of delivery between the maximum and minimum
positions.
The difference in dispensing speed is approx. 2.5 times greater (and therefore VERY
obvious!!)

    



 !  !  !

  

#&  "#& $#&


$ $  %"$
 ""! "  ""! "  "! "

   " ! !


 
    

PRIMEA 2007 Chapter 06


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REV. 00 - Mar. 07
CHAPTER 7
COMPONENT
ASSEMBLY AND
DISASSEMBLY

REV.00
PRIMEA 2007 Chapter 07

REV. 00 - Mar. 07
7.1 Top cover

A
Open cover (A).
Remove pre-ground shoot (B).
Remove lid latch (C).
Loosen the three fixing screws
of the hopper, complete with
cover.

B
C

Release the end section of the top cover by


loosening the three screws (P).

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
7.2 Right-side cover

Move the drip tray to the lower limit position.


Disassemble the start touch sensors (E).
Remove the door (F) protecting the connec-
tion socket of the setting device, by means
of a #10 torx driver.
Loosen the screws as indicated.

Raise the rear section of the top cover slightly.

Push the upper section of the right side


cover upwards to release from hooks (C)
from slots (B).
To facilitate release, push the front section of
the cover downwards.

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
7.3 Left-side cover

Loosen the screws as indicated.

Raise the rear section of the top cover slightly.

Push the upper section of the left side cover up-


wards to release from hooks (C) from slots (B).
To facilitate release, push the front section of
the cover downwards.

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
7.4 Brew unit

Remove the knob with the Loosen the central screw


Saeco logo by pulling retaining the internal dispensing
outwards. head connector.

To remove the front dispensing Remove the dispensing head


body, loosen the screws as cover
indicated.

Slide the central dispensing body Loosen the two screws (C) and
(A) and remove it from the milk remove therear dispensing body
dispensing spout (B). (D).

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
Loosen the two screws
securing the display protection.

Extract the hot water


dispensing spout (E).
Remove the spacer of the
dispensing head bodies (F).

Loosen the two screws


securing the front cover.

Assembly:
to assemble, follow the above sequence in reverse order.
PRIMEA 2007 Chapter 07
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REV. 00 - Mar. 07
7.5 Electronics

To access board (F) loosen the


board protection screws (G).

Loosen the screws as indicated


and remove all connectors.

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
7.6 Gearmotor

Loosen the two screws and


Remove the casing (A) by remove the boiler valve (B).
loosening the three screws.

The following are located inside the compartment


protected by the guard:
To remove protection plate (C), - Brew drive (A) with gears (B) and (C) for
remove the indicated screws. transmission and timing of the dispensing
head;
- grounds drawer present microswitch (D);
- Dispensing head present microswitch (E);
- Microswitch (F) - dispensing head in home
position;
- Microswitch (G) - dispensing head in
dispensing position.
Remove the gear (C) that meshes with the brew
drive transmission shaft.
Remove the large gear (B).
Pull out the brew drive (A) complete with
transmission shaft (H).

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
Install the brew drive and transmission shaft, inserting the
guides (L) in the relative seat. Flat side of the guide face up.

Insert the gear (B), taking care Insert the gear so that it meshes
that the arrow stamped on the with the transmission shaft.
element is within the opening that
contains pin (P).

Refit the protection casing (C) and


tighten the screws

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
When installing the boiler valve (B), verify Tighten the screws of the boiler
both O-rings (G) are present on the spout valve.
that is inserted into the pipe opening (D). WARNING: ensure both screws
are pushed fully down before
tightening.

PRIMEA 2007 Chapter 07


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REV. 00 - Mar. 07
7.7 Pump

Loosen the screw securing the


pump carriage.
Remove the silicon tube that
comes from the turbine.

Move the pump carriage forward


and extract the unit (carriage,
pump and membrane).

Detach the electrical con-


nections and silicon tube
of the valve stem.

Assembly:
to assemble, follow the above sequence in reverse order.
PRIMEA 2007 Chapter 07
10/22

REV. 00 - Mar. 07
7.8 Boilerand multi-way valve assembly

Loosen the boiler valve screws.

Detach the connectors as indicated.

Loosen the screw securing the protection casing


(A) of the water tank, detach the base of the
casing from the retainer by lifting it using a
screwdriver and pulling it outwards.

B
Detach the milk connector (A),
extract and pull steam connector (B)
A downwards.

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Remove the drain tube connector.

Remove the silicon tube that comes from


the non-return valve.

Remove the boiler assembly by sliding it


along its guide (E).

Depending on the work required, access the boiler assembly or multi-way valve.

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7.9 Boiler

Remove the safety guard by loosening


screw (F) and withdraw the boiler
assembly from the casing.

To separate the boilers from the plastic Loosen the external screw (H) to release the
support, loosen the internal screw (G) steam boiler.
to release the coffee boiler. To remove
the temperature sensor, remove the red
indicated screw.

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7.10 Multiway valve

Remove the multi-way valve from the casing


protecting the boilers, by loosening the screw
as indicated.

Remove the cover of the microswitches


and disconnect the wires from the
latter.

Disconnect all water hoses from the opposite side of the multi-way valve.
The multi-way valve is supplied complete with hoses.

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Touch and Ring Multi-Way Valve Assembly

ste
am
pump filter

Boiler
multi-
valve drain
Dissipate
dissipa- r
tor release
closed

Coffee

The pressure must be released on single boiler models to reset the coffee or hot water
functions.

The steam will be cooled in the dissipator and released into the drip tray below thebrew unit.

PRIMEA Chapter 07
15/22
REV. 00 - Mar. 07
7. 11 OETIKER clamp assembly and disassembly

Boiler clamps

1 BOILER

Figure (1) shows the assembly position of the clamp on the boiler connector.

Multi-way valve clamps

Multi-way valve
2

Illustration (2) shows the assembly position of the clamp on the plastic connector of the multi-
way valve.

Use suitable pliers to tighten the clamp.


A Ensure correct tightening (A) and positioning
as shown in illustrations (1) / (2).

B
To remove the clamp, use a pincer as shown in (B)

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7.12 Coffee grinders

Detach the connectors from the board and remove


the grinder by pulling it upwards to release slot
(D) from pin (F).

Ensure that the spring indicated is


aligned correctly in its seat.

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7.13 Grinder adjustment/assembly and disassembly

Remove the coffee container and To remove the upper burr support, loosen
rubber seal. the three screws as indicated, then use a hex
key, turning it clockwise to release the grinder
support from the bayonet coupling.

To remove the upper burr, rotate anti- On the lower burr, keep the incrementpin as
clockwise until it detaches from the indicated locked in position and proceed as
bayonet coupling. shown in the figure above.

When refitting the upper burr support, take


care to reposition the mark as shown in the
photo.

PRIMEA Chapter 07
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7.14 Grinding adjustment

Remove the screw from the door

To adjust grinding, press on the

- element with a hex key.


(+) = Coarse ground.
+ (-) = Finely ground.

WARNING:
- Grinder must be adjusted with the motor stationary.
- Adjust the grinding level by one step at a time.
- After completing settings, start the coffee cycle and run two grinding
cycles.
- Repeat if further adjustment is required.

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7.15 Autocappuccino.

Withdraw the connector from the electronic board and loosen the three screws as shown.

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7.16 Motor-driven drip tray.

Move the tray to the lower position.


Loosen the screws as shown and lift the
upper part off.
Remove the motor-driven tray from its seat
by pulling upwards.

Loosen the screws securing the horizontal plate, remove the


connectors from the board and pull them out by gently lifting
thehorizontal plate.

For access to the sensors, loosen the two screws to


remove the casing below the drip tray.

Remove electrical connections (G) as indicated.

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Disassembling the motor-driven tray stepper motor

To withdraw the stop (A) use pliers


Loosen the two screws to release to grip the tabs securing the lifting
the brew drive with worm gear system to the base and pull outwards.
Withdraw the brew drive with worm
gear from above.

PRIMEA Chapter 07
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REV. 00 - Mar. 07
CHAPTER 8
SERVICE
SCHEDULE

REV.00
PRIMEA 2007 Chapter 08

REV. 00 - Mar. 07
8.1 Routine maintenance checklist

S= Replacement
R= Service
P= Cleaning
D= Descaling
C= Inspection
*= Number of beverages dispensed

Parts Maintenance Task Reason Item

10,000*
5,000*

Casing, tanks, containers, power


C C C Dirty, damaged see documentation (exploded drawings)
cable
Water coffee andmilk pipes
GACO DIM 14 seals S S S Wear
Water filter S S S Dirty, hygiene
Silicon tube C D D Dirty, scale, leaks see documentation (exploded drawings)
Turbine C D D Dirty, scale, leaks see documentation (exploded drawings)
Boiler C D D Dirty, scale, leaks see documentation (exploded drawings)
Multi-valve C D D Dirty, scale, leaks see documentation (exploded drawings)
Boiler valve o-ring S S S Dirty, scale, leaks
Dispensing head P P P Dirty, hygiene see documentation (exploded drawings)
Cappuccino valve P P P Dirty, hygiene see documentation (exploded drawings)
Grinder
Burrs P P P Dirty, hygiene
see documentation (exploded drawings)
Check strength of ground coffee C C C Grain size and dose
Brew unit
Cleaning C R R Dirty, hygiene
Lubrication C R R Dirty, hygiene
O-ring C S S Wear see documentation (exploded drawings)
Full service C C C Wear
Other tasks
Then check
Descale C D D
condition of parts
Temperature check C C C Client information
Explanation of fault C C C Client information
Safety check C C C Always
Packing C C S Check, always Use new packaging if necessary

PRIMEA 2007 Chapter 08


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REV. 00 - Mar. 07
CHAPTER 9
AMENDMENTS MADE
TO TECHNICAL SERVICE
MANUAL

REV.00
PRIMEA Chapter 09

REV. 00 - Mar. 07
List of amendments made to manual REV.00 March 07

DATE REV. CHAPTER SECTION SUB-SECTION Description


9.1

28/03 0 2 2.2 Photo showing milk tank compartment

REV. 00 - Mar. 07
PRIMEA Chapter 09
28/03 0 5 5.1 various
28/03 0 5 5.2 5.2.2
28/03 0 5 5.2.3
28/03 0 5 5.2.4
28/03 0 5 5.2.5
28/03 0 6 6.1 Touch Plus, Touch and Ring multiway valve
28/03 0 6 6.2 Autocappuccino
Latest amendments

1/1

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