This procedure will provide guidance on the requirements and use of the system as well as the procedure for processing CAPAs. The CORRECTIVE AND PREVENTIVE ACTION system assures the tracking and trending of issues requiring mid-term and long-term corrective actions. This may include, but is not limited to: - Deviations / non-conformance - procedure - Product Complaints - procedure for Handling Product Complaints - External and internal audit observations - Annual Product Reviews - Annual Product Review -
This procedure will provide guidance on the requirements and use of the system as well as the procedure for processing CAPAs. The CORRECTIVE AND PREVENTIVE ACTION system assures the tracking and trending of issues requiring mid-term and long-term corrective actions. This may include, but is not limited to: - Deviations / non-conformance - procedure - Product Complaints - procedure for Handling Product Complaints - External and internal audit observations - Annual Product Reviews - Annual Product Review -
This procedure will provide guidance on the requirements and use of the system as well as the procedure for processing CAPAs. The CORRECTIVE AND PREVENTIVE ACTION system assures the tracking and trending of issues requiring mid-term and long-term corrective actions. This may include, but is not limited to: - Deviations / non-conformance - procedure - Product Complaints - procedure for Handling Product Complaints - External and internal audit observations - Annual Product Reviews - Annual Product Review -
This procedure will provide guidance on the requirements and use of the system as well as the procedure for processing CAPAs. The CORRECTIVE AND PREVENTIVE ACTION system assures the tracking and trending of issues requiring mid-term and long-term corrective actions. This may include, but is not limited to: - Deviations / non-conformance - procedure - Product Complaints - procedure for Handling Product Complaints - External and internal audit observations - Annual Product Reviews - Annual Product Review -
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Company Name Page 3 of 8
Department SOP No.+ Version No.
CORRECTIVE AND PREVENTIVE Supersedes: SOP No.
ACTION (CAPA) SYSTEM Attachments: 2 (2 pages)
Effective date:
1. Regulatory Basis, Reference Documents
21CFR210, 211, 600, and 820 2. Purpose The Corrective and Preventive Action (CAPA) system assures the tracking and trending of issues requiring mid-term and long-term corrective actions. This procedure will provide guidance on the requirements and use of the system as well as the procedure for processing CAPAs. 3. Scope This system will be used to track and trend corrective and preventative actions planned to address known issues or to implement quality improvements. These requirements apply to all GMP operations and areas.
This may include, but is not limited to:
- Deviations/Non-conformance – Procedure - Product Complaints – Procedure for Handling Product Complaints - External and internal audit observations - Annual Product Reviews – Annual Product Review - Regulatory Issues - Any issues that require mid-term and long-term corrective or preventative action, with formal tracking and documentation - Recommendations of executed validations
4. Responsibilities and Accountabilities
4.1 Responsible Area Manager The manager (or his/her responsible designee) of the department where the issue is identified is responsible for preparing an action plan as described in this procedure. The Head of the area or Product/Process Team Leader of the department where the issue is identified is responsible for reviewing and approving the plan by signoff. The Head of the department is responsible for ensuring adequate support to complete the actions according to the approved plan.