IFS GM-Food2 en
IFS GM-Food2 en
IFS GM-Food2 en
VERSION 2
JANUARY 2017 ENGLISH
Contact details of the IFS offices
VERSION 2
JANUARY 2017 ENGLISH
Acknowledgements
The IFS would like to thank all participants who have helped with their input to develop the IFS Global
Markets – Food program in its second version.
IFS Team
PART 1
Assessment protocol
5 Types of assessments 15
5.1 Self-assessment 15
5.2 Pre-assessment 15
5.3 Initial assessment 15
5.4 Re-assessment (after a “not approved” assessment) 15
5.5 Renewal assessment 16
11 Supplementary action 30
Annex 1 Glossary 53
0 Introduction 58
0 Introduction 62
1 Reporting 62
1.1 Assessment overview (Annex 1) 62
1.2 Assessment report (Annex 2) 63
1.3 Corrective action plan (Annex 3) 63
2 AuditXpressXTM software 63
5 Types of assessments 15
8 Assessment cycle 28
11 Supplementary action 30
In January 2004, an updated version was designed and introduced in collaboration with the FCD.
During 2005 / 2006, the Italian retail associations Associazione Nazionale Cooperative Consumatori
(ANCC), Associazione Nazionale Cooperative tra Dettaglianti (ANCD) and Federdistribuzione also
joined the International Food Standard (currently International Featured Standards).
For the current version of IFS Food, version 6, the International Technical Committee and the
French, German and Italian working groups have been actively involved, in addition to retailers,
stakeholders and representatives of industry, food services companies and certification bodies.
During the development of IFS Food version 6, IFS gained input from the IFS North America work-
ing group and retailers from Spain, Asia and South America.
IFS started with the publication of IFS Food and then developed further standards, such as IFS
Logistics, IFS Broker, IFS Wholesale / Cash & Carry, IFS PACsecure, IFS Food Store, IFS Household and
Personal Care Products (HPC) and this program IFS Global Markets – Food as well as IFS Global
Markets – Logistics.
The IFS Global Markets – Food is a program belonging to the umbrella brand IFS (International
Featured Standards).
PART 1
In 2008, GFSI stakeholders identified the need for technical assistance and support for “small
and / or less developed businesses” in the development of their food safety management systems.
“Small and / or less developed businesses” refers to the status of the business’ food safety man
agement systems, thereby particularly addressing businesses who encounter difficulties in
implementing HACCP within their business, rather than to the number of staff or volume of
production.
For small and / or less developed businesses that, because of their size, lack of technical exper-
tise, economic resources or the nature of their work, market opportunities often exist within for-
mal supply chains and entry requirements are high. These businesses do not necessarily have
access to the expertise, technical and financial resources to meet requirements in terms of food
safety.
Following the introduction of this initiative, IFS decided to develop a standardized, voluntary
step-by-step assessment approach on the basis of the GFSI Global Markets version 2 checklist.
Based on the experience with the first version of the checklist, which focused on food safety
requirements, aspects regarding quality where added. The initiative is named the IFS Global
Markets – Food program, version 2 and will provide “small and / or less developed businesses”
assistance in the supply of safe and high quality products and to make the first steps in imple
mentation of IFS Food (, if applicable).
To provide additional support and tools to compare assessment results, the Global Markets check-
list was included into the IFS framework; this will simplify the way to achieve certification against
the IFS Food Standard.
The program’s objective is to facilitate market access, create mutual acceptance along the supply
chain and provide a framework for mentoring, developing and assessing small and less developed
companies. The program includes a protocol to drive the continuous improvement process
regarding food safety and quality.
The IFS Global Markets – Food program combines the Global Markets checklist with the IFS
assessment protocol, basic requirements for certification bodies / assessment service providers
and assessors, as well as a defined assessment report. In addition, the IFS software auditXpressXTM
and the IFS database guarantees that every assessment report is structured in the same way and
uploaded in the IFS database where any retailer and manufacturer that supports the IFS Global
Market program can follow the development of their favorites.
The main advantages of the IFS Global Markets – Food program are
• to provide an assessment program for small and less developed companies
• to offer a systematic approach to achieve the IFS Food Standard (if appropriate) over a
defined period of time
• to establish a uniform consistent and differentiated evaluation system
• to provide an approach for continuous improvement process within the IFS scoring system
It also provides guidance for assessment against the basic and intermediate level requirements to
assist with the process of attaining full certification to IFS Food, if required.
The purpose of the protocol is to define the criteria to be followed by a certification body / assess-
ment service provider performing assessments against the IFS Global Markets – Food program
requirements as a product and process assessment. It also details the procedures to be observed
by the companies being assessed, and clarifies the rationale of assessing them. The IFS require-
ments for certification body / assessment service provider and assessors are clearly described in
Part 3 of this document.
(1)
Assessment with certification body / assessment service provider – basic level or basic level
+ HACCP:
An unaccredited assessment of the company is carried out against the requirements spe-
cified in the basic level checklist. The technical requirements at this level are comprised of
approximately 35 % of the key elements of the IFS Food 6 Standard, including Food Safety and
Quality Management Systems, Good Manufacturing Practices and Control of Food Hazards.
Depending on the business partner, further requirements can be assessed.
To include requirements of EU legislation already better in basic level requirements, HACCP
requirements from intermediate level have been shifted to the basic level checklist. This com-
bined checklist is named basic level + HACCP and could be assessed instead of basic level. An
overview of which requirements had been shifted from intermediate level to basic level +
HACCP level can be found in Annex 4.
PART 1
An unaccredited assessment of the company is carried out against the intermediate level
checklist, which includes the basic level requirements and approximately a further 20 % of
the IFS Food 6 Standard elements. Depending on the business partner, further requirements
can be assessed.
Possible options to apply the checklists are stated in Annex 1: application of checklists.
As phases 1 and 2 are regarded as transitional, each level duration should not exceed one (1) year,
unless a different individual agreement / requirement with business partners exists. Generally,
a program must be agreed with the assessed company to achieve the requirements of the IFS
Food Standard within a maximum of three (3) years.
Product risk assessment and supplier performance should be considered when exceptions are
granted.
5 Types of assessments
5.1 Self-assessment
5.2 Pre-assessment
An initial assessment with an IFS registered assessor, is either a site’s first assessment to the IFS
Global Markets – Food against the basic or intermediate level checklist or the assessment after an
interruption of the assessment cycle.
An non accredited scheduled assessment of the site with an IFS registered assessor, is carried out
against all the requirements of the basic or intermediate level checklist.
A non accredited scheduled assessment of the site with an IFS registered assessor, is carried out
against the basic or intermediate level checklist after an initial assessment within the relevant
assessment cycle.
Note: companies and retailers which added the assessed company to their favorites in the IFS
database, will receive a message, if there is repetition of a certain level.
PART 1
during the assessment shall be reviewed and agreed at the beginning of the assessment after
an initial risk assessment. Furthermore, these activities can be modified after the risk assess-
ment (for instance, if a further activity interferes with the one concerned by the assessment
scope).
The assessment scope shall make reference to the assessed product scopes and technology
scopes (see Annex 3).
Example: for a company producing chilled, frozen and canned meat, the assessment scope shall
make reference to product scope 1 (red and white meat, poultry and meat products) and tech
scopes A (sterilization), D (freezing / cooling), E (process to prevent product contamination if appli-
cable) and F (mixing, slicing, packing).
• in the case of outsourced processes, the certification body/ assessment service provider shall
be made fully aware of such arrangements. The scope of assessment shall clearly be
described and specified in the report and on the letter of confirmation.
• if, under exceptional circumstances, the company decides to exclude specific product(s)
from the scope of the assessment, the certification body / assessment service provider may
allow it, if the contamination risk between included and excluded products is properly con-
trolled (and verified by the certification body / assessment service provider / assessor). If docu-
mented and justified, the exclusion shall always be specified in the letter of confimation and
in the company profile of the assessment report.
The company shall inform its certification body / assessment service provider about any change
that may affect its ability to conform with the assessment requirements (e.g. recall, alert on
products, organization and management, modification to the products or the production
method, contact address and production site, etc.). This information shall be made within
three (3) working days.
Before being assessed, the company shall read the current version of requirements of the IFS
Global Markets – Food program in detail. Information on the IFS Global Markets – Food program
and general requirements are available and can be downloaded free of charge from the IFS web-
site. Additional business specific requirements can be provided by the business partner or via the
certification body / assessment service provider.
The self-assessment should be carried out by the company itself. Alternatively, a pre-assessment
could be carried out by a certification body / assessment service provider or an independent
consultant.
Self- or pre-assessment of requirements of the basic and intermediate level checklist is a voluntary
step. It’s intention is to allow the site to carry out its own gap analysis process and develop a
corresponding action plan.
To ensure the integrity of the IFS Global Markets – Food program the company seeking an assess-
ment against the basic or the intermediate level shall choose a certification body or assessment
service provider with the corresponding assessors meeting the criteria of Part 3 of this program.
A list of registered certification bodies / assessment service provider can be found at the IFS
website.
Certification bodies / assessment service providers can have assessors qualified for one or several
scopes. Confirmation of the product scopes and technology scopes for which the certification
body / assessment service provider can perform assessments shall be obtained from the individual
certification body / assessment service provider.
An assessor (co- and lead-assessor) is not allowed to perform more than three (3) consecutive
assessments of the same company’s site (whatever the time between them). In case of a pre-
assessment the assessor who performs this assessment shall be different form the assessor who
performs the initial assessment. An individual assessment agreement shall exist between the
assessed company and the certification body / assessment service provider detailing the scope of
the assessment, the assessment date, duration and further reporting requirements. The agree-
ment must be in place:
The assessment shall preferably be carried out in the working language of the company and the
certification body / assessment service provider shall make every attempt to appoint an assessor
whose native language or main working language is the language of the company. The language
of the assessment report shall be agreed with the business partner.
It is the responsibility of the assessed company to verify that the certification body / assessment
service provider is approved to conduct IFS Global Markets – Food assessment.
The certification bodies / assessment service providers have an appropriate system for estimating
the minimum time needed for an assessment. An assessment of the complete checklist(s) should
typically last four (4) to eight (8) hours. The assessment duration does not include time for assess-
ment preparation and report generation.
A number of factors, which are detailed in the contract between the certification body / assess-
ment service provider and the assessed company, play a role in determining the time required for
a comprehensive assessment.
PART 1
• the number of personnel employed at the site
• the number of deviations and non-conformities identified in the previous assessment.
2∕3 of the assessment duration shall be spent, as a minimum, in the production area of the site.
In the event that not everything related to the defined assessment scope has been assessed
during the planned assessment duration, additional time is necessary.
The assessor is encouraged to review documents and records within the production area rather
than the office.
The assessor will carry out a non accredited assessment against the basic level or basic level +
HACCP checklist. The duration of the assessment depends on the nature and complexity of the
assessed company.
In the event that an assessment according to basic level + HACCP was conducted the IFS database
shows both assessment results separately. The basic level + HACCP result is calculated out of the
uploaded report by addition of all basic and HACCP requirements.
The assessor will carry out a non accredited assessment against the intermediate level checklists
including basic level requirements. The duration of the assessment depends on the nature and
complexity of the assessed company.
The certification body / assessment service provider shall provide the assessment time schedule.
The assessment time schedule includes appropriate details concerning the scope covered and the
complexity of the assessment. The assessment time schedule shall be sufficiently flexible to
respond to any unexpected events which may arise during the site inspection activity as part of
the assessment. The assessment time schedule takes into consideration a review of the assess-
ment report and action plan relating to the previous assessment, whatever the date when the
previous assessment has been performed. It also specifies which of the company’s products or
product ranges are to be assessed.
The company can only be assessed at a time when it is actually producing the products specified
in the scope of the assessment. The assessment time schedule shall be sent to the assessed com-
pany before the assessment, to ensure availability of responsible persons on the day of the
assessment.
During the closing meeting, the assessor shall present and discuss with the company deviations
and (all) non-conformity(ies) which have been identified. The certification body / assessment ser-
vice provider shall issue a provisional assessment report and outline a corrective action plan to the
company, which shall be used as a basis for drawing up corrective actions for the deviations and
non-conformity(ies).
Certification bodies / assessment service providers shall download the most current version of the
program from the IFS website. If available, the certification body / assessment service provider shall
use the checklist in the local language of the assessed company. Where translation in local lan-
guage is not available, the English version shall be used.
The assessor assesses the nature and significance of any deviation or non-conformity. In order to
determine whether compliance with basic or intermediate level requirements of the IFS Global
Markets – Food program have been met, the assessor has to evaluate the requirements of the
checklist agreed on. There are different levels to rank the findings.
For the requirements of the IFS Global Markets – Food program, there are the following scoring
possibilities:
A: full compliance with the requirement specified in the program
B: almost full compliance with the requirement specified in the program, but a small deviation
was found
C: only a small part of the requirement in the program has been implemented
D: the requirement in the program has not been implemented
PART 1
Chart N° 1: scoring of requirements
In addition to this scoring, the assessor can decide to give the company a “Major” non-conformity.
This possibility is explained within the next chapters.
In IFS Global Markets – Food v2, there is one kind of non-conformity, which is Major. It will lead to
a subtraction of points from the total amount.
A Major non-conformity will subtract 10 % of the possible total amount of points.
In the event that one (in intermediate level) or several Major non-conformity(ies) is/are issued
during the assessment and there is a current IFS Global Markets report and letter of confirmation
in place, these shall be withdrawn in the IFS database by the certification body/assessment service
provider as soon as possible and at latest two (2) working days after the assessment date.
In the IFS database, explanation about reasons for withdrawing the current report/letter of confir-
mation shall be given in English language. Clear explanations about the identified non-conformi-
ty(ies) shall be provided by giving the number of involved requirement(s). These explanations
shall be detailed and be the same as those described in the corrective action plan.
Note: All users having access to the IFS database and having mentioned the respective company
in their favourites list will get an e-mail notification (with explanations about the identified non-
conformity(ies)) from the IFS database that the current report/letter of confirmation has been
withdrawn.
In the event where more than one Major non-conformity have been identified, a complete new
assessment shall be performed, if continued compliance with IFS Global Markets Food is desired.
If requirements for business partners exist, the specific checklist should be scored separately.
Those requirements deemed not applicable to the company must be identified and / or pre-deter-
mined by the business partner.
When the assessor agrees that a requirement is not applicable for a company, it has to be scored as:
N /A: not applicable and provide a short explanation in the assessment report.
N /A requirements shall not be included in the outline action plan, but they shall be listed in a
separate table in the assessment report.
Following each assessment, a written report shall be prepared in the agreed format (see Part 4). A
letter of confirmation shall be issued if the assessment is provisionally approved or approved, only.
The report and the letter of confirmation shall be uploaded into the IFS database after the assess-
ment within the set timeframe (see Part 1, chapter 7.9).
The letter of confirmation specifies details of the assessment and the final assessment result.
The assessment report shall provide transparency and confidence to the reader and will be com-
pleted by the assessor. The assessment report can be subdivided into different sections:
• General information about the company
• General assessment result
• General summary in a tabular format for all chapters.
• Summary of the assessment
• Summary and observations of all established Major non-conformity(ies)
• Description of follow up of corrective actions from previous assessment
• Separate list (including explanations) of all requirements evaluated with N /A (not applicable)
All deviations (B, C, D) and Major non-conformity(ies) identified during the assessment, are pre-
sented in a separate corrective action plan. Following the allocation of a grade for each deviation
and non-conformity, the company has to produce a corrective action plan. In this way, the reader
of the report can see the non-conformities and deviations and also the corrective actions that the
company is initiating.
If there are existing requirements related to additional partners specific requirements these shall
be reported separately.
PART 1
7.7.2.1 Drawing up the report of the assessment and the outline of the corrective action plan
The assessor shall explain all Major non-conformities and deviations (B, C, D) and all requirements
that are found as N /A.
The action plan shall include all the requirements which are not evaluated with A or N /A grade.
The outline action plan shall conform to the a uditXpressXTM software outline action plan. It shall
include the elements of chart N° 2.
The assessor shall complete all of field A in chart N° 2, explaining and justifying the deviations and
non-conformities findings before sending the company the outline action plan and the pre-report
of the assessment.
The certification body / assessment service provider shall send the company both the pre-report
of the assessment and the outline action plan within two (2) weeks after the assessment date.
For all evaluated deviations with score C, D and Major non-conformity, the company shall clearly
state the responsibilities and implementation deadlines for corrective actions (chart N° 2, field C).
All corrective actions must be implemented within three (3) months. If this is not possible,
exceeded timeframe need to be agreed. The company shall forward the corrective action plan to
the certification body / assessment service provider within two (2) weeks of having received the
assessment pre-report and the action plan layout. If this deadline is not respected the company
has to undergo a complete new assessment.
7.8 Scoring and conditions for issuing an assessment report and a letter of
confirmation
PART 1
result (assessed site) frequency
No Major in basic Approved at basic Send corrective Report including Twelve (12)
level and total level action plan within corrective action months to
score ≥ 75 % two (2) weeks after plan gives status renewal
receiving the pre- assessment
report. Implement
corrective action for
deviation from correc-
tive action plan with-
in three (3) months
after assessment
Not approved at
intermediate level
≥ 1 Major in inter- Approved at basic Send corrective action Report including Twelve (12)
mediate level and level plan within two (2) corrective action months to
no Major in basic weeks after receiving plan gives status renewal
level and total the pre-report. assessment
score ≥ 75 % of Implement corrective
basic level action for deviation
checklist from corrective action
plan within three
(3) months after
assessment
Not approved at
intermediate level
No Major in inter- Approved at Send corrective Report including Twelve (12)
mediate level and intermediate level action plan within corrective action months to
no Major in basic two (2) weeks after plan gives status renewal assess-
level and receiving the pre- ment or IFS Food
total score ≥ 75 % report. Implement certification
for basic level corrective action for
checklist and total deviation from correc-
score ≥ 75 % for tive action plan with-
intermediate level in three (3) months
checklist after assessment
PART 1
Total number of points
= (total number of relevant IFS Global Markets – Food checklist requirements – requirements
scored with N /A) × 20
Generally, for the IFS Global Markets – Food program assessments, no certificate is granted, but a
letter of confirmation is issued. A template can be found in Part 4 of this document and can be
generated via the IFS software auditXpressXTM.
The evaluation of the assessment is calculated, following the rules, outlined in the decision tree
below and explained in chapter 7.8.1 (basic level) and 7.8.2 (intermediate level).
Manufacturer
Intermediate level
Basic level IFS Global Markets IFS
117 requirements
71 requirements assessment Food
71 from basic level
Compliance check
with basic level
Approved at
yes yes no intermediate
level
Provisionally
Approved Not approved
approved
at basic level at basic level
at basic level
no
The assessment shall be valid effectively from the date of issue stated on the formal report and
the letter of confirmation itself and shall end after initial assessment date + eight (8) weeks – one
(1) day + one (1) year. The date for the following scheduled assessment shall be calculated from
the date of the initial assessment, not from the date of issue of the report / letter of confirmation.
If the assessment is not performed in due time, users of the IFS database, which have the assessed
company in their favorites list may be informed via the IFS database.
The time between the date of the assessment and the upload of the final report / letter of confir-
mation is determined as follows:
• two (2) weeks to draw up the pre-report of the assessment
• two (2) weeks for the company / site to respond to the deviations and non-conformity(ies)
(draw up the corrective action plan)
• two (2) weeks for the assessor to check the proposed corrective actions and upload of the
assessment report, the letter of confirmation and the corrective action plan to the IFS
database.
In total: six (6) weeks between the date of assessment and uploading the assessment report/
letter of confirmation to the IFS database:
• Target time: six (6) weeks
• Maximum time: eight (8) weeks
Note: variant processes for drawing up report/letter of confirmation and outlining action plan
could be agreed with the business partner.
8 Assessment cycle
The renewal assessment should be initiated by the business partner or the assessed company.
Note: the assessed company / site receives a reminder from the IFS database three (3) months
before the assessment report / letter of confirmation expiration.
Even if the renewal assessment date changes every year and does not completely correspond to
the anniversary date, the assessment report / letter of confirmation validity date shall remain the
same each year.
This allows to avoid gaps between two (2) consecutive reports / letter of confirmations and to
avoid when a company scheduling the assessment earlier loses some months of the report / letter
of confirmation validity.
PART 1
Initial assessment date: 01. October, 2016
Date of issue of report / letter of confirmation: 21. November, 2016
Report / letter of confirmation valid until: 25. November, 2017
Renewal assessment date: 25. September, 2017
Report / letter of confirmation valid until: 25. November, 2018
(independently from the renewal assessment date).
The following assessment should be scheduled at earliest eight (8) weeks before and at latest
two (2) weeks after the assessment due date (due date is the anniversary date of the initial
assessment).
In the event that an assessed company does not conform with the above mentioned rules regard-
ing assessment scheduling, this will lead to an assessment cycle break.
In the event that no renewal assessment takes place, the assessed company remains visible a
further three (3) months after the validity of report / letter of confirmation expired in the IFS
database.
The only exception of this rule may be related to the non-payment of the current assessment by
the assessed company.
The contract between certification body/assessment service provider and assessed company shall
be in accordance with the assessment cycle (see above chart N° 6).
Access conditions to information about assessment reports are fully detailed in Part 4.
11 Supplementary action
The decision on the level of supplementary actions required on the basis of the assessment report
shall be made at the discretion of the individual buying organisation.
The certification body/assessment service provider shall have documented procedures for the
consideration and resolution of appeals against the results of an assessment.
These procedures shall be independent of the individual assessor and will be considered by senior
management of the certification body / assessment service provider.
Appeals shall be finalised within twenty (20) working days of receiving information from the
assessed company.
The certification body / assessment service provider shall have documented procedures for han-
dling complaints received from the companies and / or other relevant parties. An initial response
will be given within ten (10) working days of receiving the complaint. A letter confirming receipt
of the complaint will be issued within a maximum of five (5) working days. A full written response
will be given after the completion of a full and thorough investigation into a complaint.
Retailers or any other interested parties have the right to forward any possible complaint to IFS
for investigation and management.
The IFS offices collect complaints concerning IFS Global Markets assessments, reports or other
circumstances in which the integrity of the IFS brand is in question. Retailers, certification bodies /
PART 1
any person can use the complaint form on the IFS website www.ifs-certification.com or can send
an email to [email protected] to inform IFS about a certain issue.
The IFS offices will gather all necessary information in order to investigate the cause of the com-
plaint and to establish if there are deficiencies by the assessed company, certification body/
assessment service provider or the assessors in meeting IFS Global Markets requirements.
Based on this investigation, and if deviations are identified, the certification body/assessment
service provider shall implement an appropriate action plan.
Furthermore, the terms and conditions stated below shall be checked by the assessor during the
assessment and results of this check shall be described in the company profile of the assessment
report.
In the event the assessor identified that the company doesn’t fulfil those terms and conditions, IFS
offices shall be informed accordingly.
Application
These terms and conditions apply for all IFS logos in general.
An IFS Global Markets assessed company may—subject to the provisions mentioned below—
use the IFS Global Markets – Food logo in its documents (for example invoices).
The IFS Global Markets – Food logo can be used in print, physical and electronic form, and in films,
providing the forms and formats are respected. The same conditions apply to the use of the logo
as a stamp.
The IFS Global Markets – Food logo and the information about the assessment may be used in
correspondence with relevant IFS users, but not in correspondence with the end consumer.
The IFS Global Markets – Food logo may not be displayed on the products themselves, or any
kind of advertising document likely to reach the end consumer (e.g. public exhibitions for end
consumers, brochures). The IFS Global Marekts – Food logo may be displayed on any kind of gen-
eral communication (e.g. exhibitions for business contacts, brochures, generic articles about food
safety and quality management in general, vehicles).
It must be ensured that all information concerning the IFS Global Markets – Food assessments
shall clearly reference IFS.
The IFS logo may not be used in presentations having no clear connection to IFS.
Further restriction on the use of the IFS Global Markets – Food logo
The IFS Global Markets – Food logo shall not be used in a way that could provide the interpretation
that the IFS owner is responsible for the assessment decision. Furthermore, the same applies for
opinions and interpretations which could be derived from it. In the event of withdrawal of the IFS
Global Markets – Food program assessment decision, the assessed company has to immediately
stop the inclusion of the IFS logo on its documents and / or website and stop the communication
about IFS.
The Review Committee shall be formed with all participants involved in the assessment process:
representatives of the retailers, of the industry, of consultants and of certification bodies / assess-
ment service providers. The objective of the Review Committee is to share experiences, discuss
and decide about the changes to the checklist’s requirements of the assessment report and the
training courses for assessors.
PART 1
There are possible variants to apply basic or intermediate level checklists.
Typically the time between passing the assessments is one (1) year and ideally no fall back to a
previous grade should occur.
Note: Deviating application of checklists and timeframe can be agreed between the business
partners.
33
Annex 2: Assessment process
1. Decision by the company to be assessed according to IFS Global Markets – Food
PART 1
In IFS Global Markets – Food program, all activities of the company are an association of product
and technology scope(s).
Note:
• Combined products are products consisting at least out of two (2) different product scopes.
• A chart with examples of products and respective locations in product scopes is available on
IFS website: www.ifs-certification.com.
Irradiation of food
Preserving: Salting, marinating, sugaring, acidifying / pickling, curing, smoking, etc.
Fermentation, acidification
Evaporation / dehydration, vacuum filtration, freeze drying, microfiltration (less than 10 µ
mesh size)
PART 1
Traceability (4) Traceability (4) Traceability (6)
Food safety incident Food safety incident Food safety incident
management (2) management (2) management (4)
Control of non-conforming Control of non-conforming Control of non-conforming
product (2) product (2) product (2)
Corrective action (2) Corrective action (2) Corrective action (2)
Management responsibility (1) Management responsibility (1) Management responsibility (3)
Record-keeping requirements Record-keeping requirements (2) Record-keeping requirements (2)
(2) General documentation
requirements (1)
Control of measuring & Control of measuring & Control of measuring &
monitoring devices (1) monitoring devices (1) monitoring devices (2)
Training (2) Training (2) Training (3)
Procedures (2)
Complaint handling (2) Complaint handling (2) Complaint handling (2)
Product analysis (1) Product analysis (1) Product analysis (2)
Contract agreement and Contract agreement and Contract agreement and
purchasing (2) purchasing (2) purchasing (2)
Supplier approval and
performance monitoring (2)
PART 2
supplied.
B.A 2.1 Is a documented traceability system in place that meets regulatory and customers
requirements for every product?
B.A 2.2 Is the traceability system, including work in progress, post-treatment and rework, fully
operational and effective?
B.A 2.3 Are records enabling product identification available through all production stages:
stock / inventory, work in progress, post processing and rework.
Are records available from purchase through production and to immediate destination for
all raw materials and packaging materials?
B.A 2.4 Are there clear labelling procedures that ensure continuous identification of the product
through all stages of production and delivery?
I.A 2.5 Is the traceability system tested at
least annually?
Is the system updated as necessary
and records maintained?
I.A 2.6 If required by customer, are identified
samples representative for the
manufacturing lot stored appropriately
and kept until expiration of the
“Use by” or “Best before date” of the
finished product and if necessary for a
determined period beyond this date?
PART 2
Is an up-to-date organizational chart
outlining the business‘ structure
available?
I.A 6.3 Are documented, clearly defined
responsibilities regarding product
safety, quality and legality available
and communicated to staff?
I.A 6.4 Are employees with influence on
product requirements aware of their
responsibilities, and are they able to
demonstrate their understanding of
their responsibilities?
I.A 10 Procedures
The business shall prepare and
implement detailed procedures
and instructions for all processes
and operations having an effect on
product safety, quality and legality.
I.A 10.1 Are detailed procedures developed
and effectively implemented for all
processes and operations that affect
food safety, quality and legality?
PART 2
B.A 12 Product analysis I.A 12 Product analysis
The business shall implement a The business shall implement a
test plan to ensure that analysis program to ensure that analysis of
of products and ingredients is products and ingredients is system-
systematically undertaken for issues atically undertaken for issues that
that are identified as being critical to are identified as being critical to food
food safety and legal requirements as safety and legal requirements as well
well as customer specifications. as customer specifications.
Results of analysis shall be achieved The business shall ensure that the
via recognized and validated methods. methods used provide valid results (e.g.
by procedures set forth in ISO 17025
and / or industry recognised methods).
B.A Is a test plan available for internal and external analyses to ensure that all specified
12.1 product requirements are met, including legal requirements and customer specifications
throughout the whole shelf life?
Are the test results documented?
I.A 12.2 Are analysis procedures in place to
ensure that all specified product
requirements are met, including
legal requirements and customer
specifications throughout the whole
shelf life?
I.A 12.3 Are methods, relevant for food safety,
quality and legality, used to provide
valid results (e.g. by procedures set
forth in ISO 17025 and/or industry
recognised methods)?
PART 2
B.B 1.4 Is a qualified person responsible to decide if individuals with a suspect illness may enter
food areas and how these individuals are controlled?
B.B 1.5 Are people, contractors and visitors aware of and complying with the personal hygiene
requirements?
B.B 1.6 Are people, contractors and visitors aware of and complying with the requirements for the
wearing and changing of protective clothing in specified work areas?
PART 2
contracted vehicles used for the trans-
portation of raw materials (including
packaging), rework, semi-processed
product and finished product shall be
suitable for the purpose, maintained in
good repair and be clean.
B.B 9.1 Are there adequate facilities for the storage of food and ingredients?
B.B 9.2 Are the food storage facilities constructed to effectively protect materials and finished
products from contamination during storage?
B.B 9.3 Is the food transport appropriate to minimize deterioration of food (e.g. by temperature
and humidity control).
I.B 9.4 Is there a product transport procedure
and is it effectively implemented?
I.B 9.5 Is there a transport vehicle procedure
and is it effectively implemented?
I.B 9.6 Are there documented maintenance
and hygiene procedures for vehicles
and equipment used for loading and
unloading?
Are they effectively implemented?
I.C 3 HACCP
The business shall perform a hazard
analysis of their food manufacturing
PART 2
process as a minimum step in order
to determine if there are any hazards
associated with the production of their
food item.
The business shall use the HACCP
[Hazard Analysis Critical Control Point]
tool to accomplish this assessment.
If hazards are identified within the
manufacturing process, it is expected
that the business will take appropriate
action necessary to develop a HACCP
plan that meets the seven (7) principles
reflected within Codex Alimentarius.
I.C 3.1 Principle 1: Is a hazard analysis
conducted for each process step in the
manufacturing of the food item?
I.C 3.2 Was the hazard analysis conducted by
a competent team?
I.C 3.3 Principle 2: If the hazard analysis
indicates any significant hazards not
minimised or eliminated by Good
Manufacturing Practices (GMPs)
that are present within the food
manufacturing process, are they
identified as Critical Control Points
(CCPs)?
I.C 3.4 Principle 3: Are Critical Limits
established for each CCP?
I.C 3.5 Principle 4: Are monitoring proce-
dures established for each CCP?
I.C 3.6 Are CCPs effectively implemented?
PART 2
• Nuts i.e. Almond (Amygdalus communis L.), Hazelnut (Corylus avellana),
Walnut (Juglans regia), Cashew (Anacardium occidentale), Pecan nut
(Carya illinoiesis (Wangenh.) K. Koch), Brazil nut (Bertholletia excelsa),
Pistachio nut (Pistacia vera), Macadamia nut and Queensland nut
(Macadamia ternifolia) and products thereof
• Celery and products thereof
• Lupin and products thereof
• Molluscs and products thereof
• Mustard and products thereof
• Sesame seeds and products thereof
• Sulphur dioxide and sulphites at concentrations of more than 10 mg / kg
or 10 mg / litre expressed as SO2.
Regulation (EU) No 1169 / 2011 of the European Parliament and of the
council.
Assessed company The supplier / processing company to be assessed.
Assessment The judgment of compliance against defined requirements made of an
assessed company under the terms of an individual assessment agreement.
Assessment service These are organisations not accredited against ISO 17065 and / or ISO 17021
provider (ASP) for the certification of food safety scheme(s) but qualified for those. Within
the IFS Global Markets – Food program they are allowed to conduct the
assessment, if they comply to the rules mentioned in Part 3 of this
document. Assessments shall be performed by an impartial assessor and in
an independent way.
Calibration Set of operations that establish, under specified conditions, the relationship
between values of quantities indicated by a measuring instrument or
measuring system, or values represented by a material measure or a
reference material and the corresponding values realised by standards.
CCP — critical control A step at which control can be applied and is essential to prevent or
point eliminate a product safety hazard or reduce it to an acceptable level.
PART 2
measurements of control parameters to assess whether a CCP is under
control. See also Codex Alimentarius, general principles of food hygiene,
guidelines for the application of the HACCP system, section 9.
Pasteurisation Process applied to a product with the objective of minimising possible
health hazards arising from pathogenic microorganisms associated with the
product (e.g. milk, creams, ice cream, eggs, fruit juices, fermented products,
soups, other beverages etc.) which is consistent with minimal chemical,
physical and organoleptic changes in the product.
Product Result of a process or activities transforming inputs into outputs. Products
include services.
Product recall Any measure aimed at achieving the return of a dangerous product that has
already been supplied or made available to consumers by the producer or
distributor.
Product requirements Product requirements includes: product safety, product quality, product
legality, process and specification.
Product withdrawal Any measure aimed at preventing the distribution, display and offer of a
product out-of specification and / or dangerous to the consumer.
Risk A function of the probability of an adverse health effect and the severity of
that effect consequential to (a) hazard(s) in food.
Services See definition of product.
Site A unit of the company.
Sterilisation Process applied to a product in final packaging (e.g. milk, fermented
products, soups, beverages etc.) with the objective of producing
commercially sterile products, with an extended (long) shelf life under
ambient temperature. The main concern is inactivation of the most heat
resistant pathogenic spore, namely C. botulinum.
0 Introduction
The IFS Global Markets – Food program includes a product and process assessment. All bodies
involved shall comply with the international rules and IFS-specific requirements described in this
document. Part 3 of the IFS Global Markets – Food program mainly deals with certification bodies,
assessment service providers and assessors.
The certification body shall be accredited against ISO 17065 and / or ISO 17021 for the certification
of food safety scheme(s) by an IAF or EA recognised accreditation body.
Certification bodies shall have signed a separate IFS Global Markets agreement with the IFS
Management GmbH. The agreement includes the acceptance of the IFS Global Markets program’s
rules and enables access to the IFS database.
Assessment service provider shall provide written evidence about their involment in the assess-
ment process on behalf of the retailer or business partner.
Assessment service provider shall have signed an IFS Global Markets agreement with the IFS
Management GmbH. The agreement includes the acceptance of the IFS Global Markets program’s
rules and enables access to the IFS database.
Note: If assessors are already IFS Food approved auditors, they are exempted from the last
requirement regarding the training on IFS Global Markts – Food.
The certification body /assessment service provider is responsible for choosing an assessor with
the corresponding scope(s), language, competence(s), etc. for each IFS Global Markets – Food
assessment.
For a registration in the IFS database prior to an assessor’s first IFS Global Markets – Food assess-
ment, the certification body/assessment service provider shall contact IFS Management.
PART 3
2 Requirements for IFS Global Markets – Food
assessors
During an IFS Global Markets – Food assessment, assessors shall use relevant sampling tech-
niques and review documentation to establish compliance with IFS Global Markets – Food
requirements.
IFS Global Markets – Food assessors shall meet the following requirements:
• they shall have signed a contract with the certification body /assessment service provider,
• they shall have submitted all relevant information about their qualification and competence
to the certification body /assessment service provider,
• they shall communicate the certification body/assessment service provider clearly, if the
necessary impartiality might not be ensured.
Candidates applying for the approval as IFS Global Markets – Food program assessor shall meet
the following minimum requirements:
b) Followed as an observer two (2) assessments or audits with regard to food safety, if he / she
doesn’t have assessment and audit experience
c) Passed a food hygiene (including HACCP) training on the basis of the Codex General Principles
for Food Hygiene
d) Have knowledge of local and, if applicable, of the destination country legislation for the defined
assessment scope
e) Have detailed product and process knowledge of the assessed scope (see Annex 1, Part 1)
g) Successfully completed the IFS Global Markets – Food assessor course if he / she hasn’t auditor
experience in conducting audits according to a GFSI recognized scheme in regard to food
safety in the scope of food processing.
The IFS Global Markets assessor course (mentioned under point g) is available as IFS Academy
course organized by IFS or can be conducted certification body internally, given by the IFS
approved Train the Trainer. The training material to be used, is provided by the IFS Management
GmbH.
The second option is possible only for assessors. These assessors shall have a valid contract for the
conduct of IFS Global Markets assessments in charge of the training providing certification body.
Note: If such course is not available in the relevant country or if the business partner has different
requirements, other courses can be accepted (and shall be validated by the business partner).
1 Reporting 62
2 auditXpressXTM software 63
0 Introduction
After an IFS Global Markets – Food assessment has been performed, a detailed and well-structured
assessment report shall be completed. In general, the language of the report shall be the working
language of the company. In special cases, where the native language of the trade partner(s) is
different from the language of the company, an English version of the report could be prepared.
The IFS Global Markets – Food assessment report shall be prepared according to the following
format.
1 Reporting
The first part of the assessment report shall contain the following general information:
Assessment details
These first pages shall give a summary of the most important assessment report items and shall
include:
• name and address of the assessed site
• name and address of the company (if headquarters)
• GLN (Global Location Number), if available
• company’s local authorization number
• COID, as defined in the IFS database
• assessment date
• assessment duration
• previous assessment date
The certification body /assessment service provider / the assessor describes and explains all estab-
lished deviations and Mayor non-conformity(ies) in each chapter in the corrective action plan,
which has a specified format shown in the Annex.
2 auditXpressXTM software
In order to increase the standardisation of IFS reporting, auditXpressXTM software has been devel-
oped. It offers the following advantages:
• easy collection of assessment data through a user-friendly interface
• production of quick and error-free IFS assessment reports
PART 4
• automatic evaluation of the assessment results by dynamic computation of all relevant items
• automatic generation of a standardised assessment report
• temporary storage of interim assessment data for later completion
There are different user groups which have access to the IFS database:
• auditors
• certification bodies / assessment service providers
• consultants
• assessed companies
• retailers and other users.
Auditors / assessors:
• manage their own data
• download the own assessor / auditor profile, which includes all information available at the IFS
database about the assessor / auditor — standards, scopes, examinations, overview about the
performed audits and assessments
• receive IFS newsletter
• access user group specific information.
Assessed companies:
• have access to their own assessment data
• have the possibility to unlock retailers and other users for their achieved percentage, detailed
assessment report and action plan
• have the possibility to compare two consecutive assessment reports and action plans, for
improvement purposes
Consultants:
• manage own data about the standards, scopes, languages etc.
• visible on the public website of the IFS—including reviews from their customers
• access to user group specific information.
The user manuals for the IFS database are available on the respective secured area for each user
group.
By using their secure log-in access‚ the assessed companies themselves can give the authorisation
for access to the following detailed information:
• assessment report, letter of confirmation and corrective action plan.
The retailers and other users / assessed companies automatically receive access to the unlocked
PART 4
data by the assessed company after the data has been unlocked. Communication to retailers and
other users is via a secure web process which guarantees that only authorised retailers and other
users / assessed companies can view specific data of the assessed companies / suppliers.
Cover page
Company / site: [name]
Name and address of the company (or head office) Name and address of the assessed site
Responsible person:
Name and phone of an emergency contact:
Phone: Fax: Phone: Fax:
GLN N°: IFS COID:
Local authorization number:
Year of construction: Number and kind (full, part) of employees:
Last structural measures (when and what): Shift patterns:
Size of site: Product’s excluded:
Products manufactured on the site: Production volume:
Number of production lines: Finished product’s storage —
Own / third party on site / off site:
transportation of products: Outsourced processes / products:
Scope
Product scope(s) and technology scope(s)
Details regarding the scope
Company profile
include here in minimum:
• does the company fulfill the requirements about the logo use?
• is the site certified according to other schemes? If yes, please specify.
• does the company / production site also has traded products? If yes, please specify.
67
Explanations of the assessment report
Evaluation of requirements
Assessment report
Overview of chapters
Chapter
Chapter A Chapter B Chapter C Additional
chapter
percent Basic
Intermediate
Overview evaluation
Basic Intermediate
A. Food B. Good C. Food Additio A. Food B. Good C. Food Additio-
safety manu hazards nal safety manu hazards nal
and facturing chapter and facturing chapter
quality practices quality practices
manage manage
ment ment
system system
A
B
C
D
Major
PART 4
N /A
Percent
100 %
80 %
60 % Inter-
40 % mediate
20 %
Basic
0%
g
rin
t
en
tu
ag d
em
ac
an n
m ty a
s
e uf
rd
tic an
za
ity e
al saf
ac m
ha
pr od
qu od
od
Go
Fo
Fo
A
100 %
80 %
60 % Inter-
mediate
40 %
20 %
Basic
0%
A B C D Major N/A
The corrective action plan must be returned to the certification body /assessment service provider
before: _________________________________________________________________________________
Letter of confirmation 2
at basic / intermediate level
Assessment date
© IFS, 2017
All rights reserved. All publications are protected under international copyright laws. Without the expressed written
consent of the IFS Program owner any kind of unauthorised use is prohibited and subject to legal action.
This also a pplies to the reproduction with a photocopier, the inclusion into an electronic Audit Portal / software,
or the reproduction on CD-Rom.
No translation may be made without official permission by the IFS Standard owner.
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