108S Manual 10
108S Manual 10
108S Manual 10
We extend a warm welcome to you on becoming a part of the Copper Connections family.
Our service support Engineers shall be working hard through our channel partners to ensure your satisfaction
with the product and after sales services.
We welcome your feedback / query at [email protected]
. Contents .
Introduction
Installation
Terminologies Used
Programming the PBX
Allowed Table
Auto Call Back
Auto Call Disconnection
Barge-In
Boss Secretary Call
Call Forward
Call Pick-Up
Checking Extension Number + PBX Version
CLI (Calling Line Identification)
CLI Transferable / Internal CLI
CLI – Digits addition
Conference
Day / Night Mode
Denied Table – A
Denied Table – B
Door Phone
Door Lock
Extension to Extension call
Flash Time setting
Flexible Numbering
Hot Line to Junction
Hot Line to Extension
Junction Access During Power Failure
Junction Access Codes / Change
Junction Access in Circular / Sequential Mode
Junction Access Control
Junction Dialing Controls
Junction Line - FLASH
Junction Line Ring Assignment
Junction Line - Enable / Disable
Memory Dialing
Password
Redial
Resetting the PBX programming
Ring Time Settings
Technical Specifications
Terms of Warranty
NOTE-Copper Connections reserves the right to alter equipment specifications and description contained herein and
makes no commitment to update or keep current the information herein. All information herein is subject to change
at any time without notice. No part of this publication shall be deemed to be part of any contract or commitment
whatsoever.
- Product specifications and features are subject to changes without prior notice due to our constant endeavor to improve
the product.
- All features mentioned in this manual are not part of standard systems. Some features need optional
hardware/software up-gradation.
- Not every feature in this manual is likely to have been installed in your system or extension.
. Introduction .
Junction line of the PBX is Disabled in default. To enable them refer heading “Junction Line - Enable / Disable“
Model Junction Lines Extensions Door Phones
108 S Numbered as - Numbered as 601 to 608 on the 1 or more
Line 1 is Connectors but their access 1 Door Phone
accessible by - Programming can be done from consumes 1
dialing 0 601 and 602. Extension port.
. Installation .
Cabling
- All cables of the EPABX should be at least 6” away from the electrical cables.
- They should be at least 12” away from the area of high frequencies like tube light
chokes, Electric Motors, etc. If it is not possible to avoid, then use shielded cables
and earth the shield.
Earthing
Earth connected to the EPABX should not have more than 5 volts on it.
3 PIN AC Plug GOOD EARTHING BAD EARTHING
Location
- The PBX should be installed in a well ventilated area and at a place where there is no chance of liquid spilling over it or
moisture getting into it (Like in the Bathrooms etc).
- Direct sun light should not fall on the PBX.
- The PBX should be installed on the wall at a minimum of 2 ft height from the floor.
Note: The Company’s warrantee voids if the above points are not followed.
Front Panel Indications
Following are the descriptions of the 4 LED indicators of the front panel of the PBX:
LED Name Description
Line 1 Continuos ON indicates that Junction Line number 01 is used by the PBX
Line 2 Continuos ON indicates that Junction Line number 02 is used by the PBX
Line 3 Continuos ON indicates that Junction Line number 03 is used by the PBX
RUN Blinking means PBX is working OK.
Connections
The PBX has the following connectors on its side panel:
Connectors Description
Music For connecting External music for Music on Hold, insert the 3 Pin stereo Plug of the external Music source, here.
LINE 1 Terminate the 1st Junction Line here through a RJ Connector.
601 Terminate the 1st Extension wires over here through a RJ Connector.
602 Terminate the 2nd Extension wires over here through a RJ Connector.
603 Terminate the 3rd Extension wires over here through a RJ Connector.
604 Terminate the 4th Extension wires over here through a RJ Connector.
605 Terminate the 5th Extension wires over here through a RJ Connector.
606 Terminate the 6th Extension wires over here through a RJ Connector.
607 Terminate the 7th Extension wires over here through a RJ Connector.
608 Terminate the 8th Extension wires over here through a RJ Connector.
Power Connect the 3 pin main lead here. Make sure that the EARTH wire connected to it is coming directly from the
point where EARTH is created.
Note: The PBX is supplied RJ Connectors with short leads for terminating the cables to RJ Sockets. It is recommended to
crimp RJ connectors directly to the cables in order to maintain the aesthetics.
Precautions:
- The Mains AC socket from where the PBX is given 220 V AC, should be separately made by taking direct connections
from the MCB Box and no other Electrical appliance should be connected on this point.
. Terminologies Used .
To program most of the feature mentioned in this manual, programming Password is to be entered from any of the first 2
extensions (601 or 602) through the following command:
#0000 (Here, 0000 is the default Password)
In case of any mistake while programming, dial to reset or else keep the Handset down and pick up again.
Whenever a correct input is entered, PBX will give one single acceptance tone and when wrong input is given, it will give
three tones.
. Allowed Table .
Numbers to be allowed to extensions whose L = 0, are to be defined in this table. For value of L refer “Junction Dialing
Controls”.
This table has 16 Locations.
Procedure: Dial #0000 + 41 QQ ABCD#
Where QQ= 01 to 16 (16 Locations of the Table)
ABCD= The starting 4 digits of the Tel numbers to be allowed to extension.
For less than 4 digits, dial # at the end of digits.
To clear this Table, Dial #0000 + 41 #
To clear a particular location of this table, Dial #0000 + 41 QQ #
Selected extensions can be programmed to disconnect Out going Junction call after talking for a set time.
Procedure: Dial #0000 + 6 N TT #
Where, N= Last 1 digit of the Extension Number.
TT= 01 to 99. Time in minutes after which the Junction call is to be disconnected.
Note: In default there is no restriction.
: This auto call disconnection is not applicable on incoming Junction calls.
To cancel this feature: Dial 6 N 00 #
. Barge-In .
Extension number 601 and 602 has the facility to barge into any Extension or Junction Line and over hear or talk in
conference.
To listen to a Junction line, dial # 7 J (J = 1 to 4, the Junction to be barged into)
To listen to an Extension, dial * # 77 Ext Number
A BOSS can divert all incoming calls to his Secretary by dialing #81 XXX from its own extension. Where XXX is the
extension number of the Secretary.
To cancel the feature: Dial #81# from the BOSS Extension.
Note: When any extension calls BOSS, the call will go the Secretary.
Secretary extension can hold the call with FLASH and transfer to the BOSS Extension. It is true for internal as well
as Junction calls. Secretary can call the BOSS directly.
. Call Forward .
. Call Pick-Up .
To know the extension number of an extension or PBX date or PBX time, do the following:
From SLT extension having CLI Telephone Set
Dial # 62 and keep the handset down.
The extension will ring and its number shall be displayed on the CLI phone. The display may show a 5 digit
number. In that case the last 3 digits would be the Extension number.
Dial # 64 – To see the PBX version
The incoming Junction call telephone number is displayed on the LCD of the CLI phone on which the defined Junction call
rings. This feature will work with Telephones having CLI feature.
When a Junction call is transferred from an extension to another extension, the external telephone number is displayed on
the LCD of the CLI phone. When an extension calls another extension, Extension number is displayed on the LCD of the
CLI phone.
Some CLI Telephones cannot display less than 4 digit numbers. In that case if the PBX extension numbers are less than 4
digits then additional dummy numbers need to be added by the PBX.
Procedure: Dial #0000 + 180 KK # Where KK = Any 2 digit
To Disable, dial #0000 + 180 #
. Conference .
An extension user can establish a conference with an extension and a Junction line.
Process: During conversation with a Junction line, Hook-Flash to hold the line.
Then dial Ext No.
The PBX can be configured in 2 sets of programming. One for the day mode and one for the night mode.
To change the system to Day Mode, Dial # 20 #
To change the system to Night Mode, Dial # 21 #
Default: Day Mode.
Note: The command can be given from the programming extensions only i.e., 601, 602, 603 and 604.
. Denied Table – A .
Numbers to be disallowed to extensions whose L = 4, are to be defined in this table. For value of L refer “Junction Dialing
Controls”.
This table has 16 Locations.
Procedure: Dial #0000 + 41 QQ ABCD#
Where QQ= 01 to 16 (16 Locations of the Table)
ABCD= The starting 4 digits of the Tel numbers to be denied to extension.
For less than 4 digits, dial # at the end of digits.
To clear this Table: Dial #0000 + 41 #
To clear a particular location of this table: Dial #0000 + 41 QQ #
. Denied Table – B .
Numbers to be disallowed to extensions whose L = 5, are to be defined in this table. For value of L refer “Junction Dialing
Controls”.
This table has 16 Locations.
Procedure: Dial #0000 + 42 QQ ABCD#
Where QQ= 01 to 16 (16 Locations of the Table)
ABCD= The starting 4 digits of the Tel numbers to be denied to extension.
For less than 4 digits, dial # at the end of digits.
To clear this Table: Dial #0000 + 42 #
To clear a particular location of this table: Dial #0000 + 42 QQ #
. Door Phone .
Any Extension of the PBX can be converted to an Electric Door Lock operation by installing “Extn to Door Lock Converter”.
More than 1Electric Door Lock can be used with the PBX. Each Door Lock will consume 1 Extension.
Operating Procedure:
Lift Handset and dial the Extension number on which Electric Door Lock is connected. The lock will open.
Extension numbers in default are from 601 to 608 and can be changed to 1 digit, 2 digit, 3 digit or 4 digits numbering as
explained under the heading “Flexible Numbering”.
. Flexible Numbering .
Extension numbers can be changed to a desired number of 2 digit, 3 digit or 4 digits from 1 – 8999.
The numbering can either be 2digit, 3 digits or 4 digits and not in combination.
Procedure:
Dial #0000 + 9000 + # (This also resets all the flexible numbering of the PBX)
Dial #0000 + 9 N ABCD #
Where, N = Last 1 digit of the original extension number (This original number always remains the one
that is printed on the MDF even if flexible numbering is done).
ABCD = The new Extension number. For less than 4 digits, dial # at the end Of Extension Number.
Notes: If only few extensions are changed to 2 digit numbering and rest are 3 digit then 2 digit extensions can
intercommunicate but 3 digit extensions will not be accessible (They will become engaged). However, 3 digit
extensions can dial to 2 digit extensions and talk.
Some or all extensions can be programmed to get Junction Line on lifting the Handset.
To dial internal numbers, dial on lifting the Handset. You will get internal dial tone of the PBX.
To program an extension to get a free Junction line on lifting handset,
Dial #0000 + 2 N 0 #
Where, N= last 1 digit of Extension numbers that is to be programmed for Direct Junction Access.
Dial #0000 + 20 # - To convert all Extensions in “Hot Line to Junction” mode
Dial #0000 + 2 N 1 # - To convert N Extension in normal mode.
Dial #0000 + 21 # - To convert all Extensions in normal mode.
Note: When all Extensions are converted to Hot Line then to get into the Programming mode, lift Handset – dial # 0000
+ whatever Programming to be done.
. Hot Line to Extension (only in 432S) .
Some or all extensions can be programmed to get connected to an Extension, on lifting the Handset.
To dial internal numbers, dial on lifting the Handset. You will get internal dial tone of the PBX.
To program an extension in this mode,
Dial #0000 + 883 N #
Where, N= last 1 digit of Extension numbers that is to be programmed for this feature.
Dial #0000 + 883 # - To convert all Extensions in “Hot Line to Junction” mode
Dial #0000 + 884 N # - To convert NN Extension in normal mode.
Dial #0000 + 884 # - To convert all Extensions in normal mode.
Note: When all Extensions are converted to Hot Line then to get into the Programming mode, lift Handset – dial # 0000
+ whatever Programming to be done.
When the system is switched OFF, the Junction line get directly connected to Extension number 601.
In case of dialing out on the Junction Lines, PBX can be configured to work in either of the following 2 modes:
Mode Description
Circular When an extension dials 9, the PBX will allot Junction numbers 01.
Next time any Extension dial 9, Junction number 02 will be allotted. Then 03. Then 01.
Sequential When an extension dials 9, the PBX will allot Junction numbers 01.
Next time any Extension dial 9 and if Junction 01 is free then Junction 01 will be allotted. Junction
number 02 will be allotted only when Junction 01 is engaged.
Programming: To program in Circular mode, Dial #0000 + 0620 #
To program in Sequential mode, Dial #0000 + 0621 #
Every Extension can be programmed to access one or all of the 3 Junction Lines.
The access to each Extension can be different in Day mode and Night mode.
Procedure:
Dial #0000 + 70 J N X # (For Day Mode access)
Dial #0000 + 71 J N X # (For Night Mode access)
Where, J = 1 or 2 representing the 1st & 2nd Junction Line.
N = Last 1 Digit of Extension Number
X = 0 to allow Junction access
1 to Disallow Junction access.
Dial #0000 + 70 J X # (To allow/disallow all extensions to access “J” Junction in Day Mode)
Dial #0000 + 70 N 2 # (To allow “N” extension to access all Junctions in Day Mode)
Dial #0000 + 70 N 3 # (To disallow “N” extension to access all Junctions in Day Mode)
Dial #0000 + 71 J X # (To allow/disallow all extensions to access “J” Junction in Night Mode)
Dial #0000 + 71 N 2 # (To allow “N” extension to access all Junctions in Night Mode)
Dial #0000 + 71 N 3 # (To disallow “N” extension to access all Junctions in Night Mode)
To send FLASH on Junction line for using Call Waiting on the Telephone Line, do the following:
FLASH while talking on the Junction Line
Dial # 8
Junction lines incoming ring can be set in “Simultaneous Ring” or “Round Robin Ring” mode.
Simultaneous Ring
In this mode, incoming Junction lines ring on one or more Extensions.
Incoming ring of Junction Lines can be programmed separately for Day and Night modes as described below:
Dial #0000 + 3X J # This program disables the default ring assignment. If this is not done then default rings will also continue
in parallel.
Dial #0000 + 3 X J N 0 #
Here, X= 0 for Day Mode and 1 for Night mode.
J = 1 or 2 (Junction Line no)
N = Last 1 digit of the Extension No.
This programming can be repeated for one Junction Line and up to 16 Extensions.
One Junction line can be programmed to land on up to 6 Extensions.
Dial #0000 + 3X J # (To disable Ring Assignment of one Junction)
Dial #0000 + 3X J N 1 # (To disable Ring Assignment of one Junction & Extension)
Default: All the Junction Lines land on Extension number 601 and 602 in Simultaneous Mode.
Example: To assign Extension numbers 601, 602 & 608 to ring for incoming calls on Junction number 1, in Day Mode:
Dial #0000 + 30 + 1 # + 30 1 1 0 # + 30 1 2 0 # + 30 1 8 0 #
Round Robin Ring
In this mode, the incoming Junction call lands on one extension. If that extension is busy or doesn’t respond within few rings then the call
shifts to another extension.
Programming:
#0000 + 3X J # This program disables the default ring assignment.
#0000 + 3 X J N 0 # Here, X= 0 for Day Mode and 1 for Night mode.
J = 1 to 4 (Junction Line no)
N = Last 1 digit of the 1st Round Robin Extension No.(Not the Flexible Number)
Also note that the first Extension in Round Robin can be 601 to 616 only.
Cannot program Extension 617 to 632 in case of 432S.
# 27 N XXX Where, XXX= 2nd Extension number of Round Robin Extensions. If flexible numbering is done then
enter the Flexible number. If the Flexible number is say 26 then XXX will be = 26 & not
026.
N= The last 1 digit of the 1st Extension number (Not the flexible number)
# 27 N XXX Where, XXX= 3rd Extension number of Round Robin Extensions. If flexible numbering is done then
enter the Flexible number. If the Flexible number is say 26 then XXX will be = 26 & not
026.
N= The last 1 digit of the 2nd Extension number (Not the flexible number)
# 27 N XXX Where, XXX= 4th Extension number of Round Robin Extensions. If flexible numbering is done then
enter the Flexible number. If the Flexible number is say 26 then XXX will be = 26 & not
026.
N= The last 1 digit of the 3rd Extension number (Not the flexible number)
Note: Round Robin Ring Assignment can be set in combination with Simultaneous Ring i.e., some extension would ring in
Simultaneous mode and some in Round Robin mode for the same Junction Line ring.
: The Round Robin for Internal Calls can be Enabled / Disabled through the following Program:
#0000 + 178 # to Enable
#0000 + 179 # to Disable
Example: To assign Round Robin to 11, 12, 14 and then 13
Dial #0000 + 3 0 1 #
#0000 + 3 0 1 1 0 #
#27 1 12
#27 2 14
#27 4 13
Dial #0000 + 3 0 2 #
#0000 + 3 0 2 1 0 #
#27 1 12
#27 2 14
#27 4 13
Dial #0000 + 3 0 3 #
#0000 + 3 0 3 1 0 #
#27 1 12
#27 2 14
#27 4 13
Options when all assigned extensions are busy
When the extensions assigned for the Junction incoming call are busy, following options can be set:
Dial #0000 + 1880# (The assigned extension when busy, will hear a waiting call beep after every 5 seconds)
This is the default setting.
Dial #0000 + 1881# (The call will land on the first available extension starting from 601, 602, …to … 608)
. Memory Dialing .
User can store up to 96 Telephone Numbers in the PBX. Those numbers can be dialed by any extension through a code
without the hassle of dialing the whole number.
However, if the extension is given only Local dialing facility, then it cannot dial STD numbers of the Memory.
Entering Telephone Numbers in the memory
Dial #0000 + 46 CC NN….. #
Where, CC = Memory Code number from 01 to 96.
NN = Telephone Number of maximum 16 digits.
Deleting Memory Codes
Dial #0000 + 46 CC # to delete a particular Memory Dialing Code.
Where, CC = Memory Code number from 01 to 96.
Dial #0000 + 46 # to delete all Memory Dialing Codes.
Operation from Extension
Dial # 70 + CC = Memory Code number from 01 to 96
Allow / Disallow Memory Dialing to Selected Extensions
To allow memory dialing to an Extension, use “Allowed Table” program as given below:
Dial #0000 + 40 NN L # (L should be = 0 and NN= Last 2 Digits of the Original Extension Number)
Dial #0000 + 43 01 1 # (With this program 1 digit is entered in location 01 of Allowed Table)
To disallow memory dialing to an Extension, use “Junction Dialing Control” program as given below:
Dial #0000 + 40 NN L # (L should be = 6 and NN= Last 2 Digits of the Original Extension Number)
. Password .
There is only one Password for the whole PBX programming and this Password can be changed by the user. The default
Password is 0000.
Process to change the Password: #0000 + 09xxxx# Here, 0000 = Default password
xxxx = New Password
. Redial .
To reset the PBX by retaining the program entered by the user, Dial #0000 + 0 + 9999999 + #
(This code doesn’t work in 432S)
To reset all the program of the PBX except Flexible numbering & Junction Enable/Disable to default values,
Dial #0000 + 0000 + #
To erase only Flexible numbering of the PBX, Dial #0000 + 9000 + #
. Technical Specifications .
. Terms of Warranty .
Copper Connections Pvt. Ltd. warrants that this product is manufactured under stringent quality standards, making it free from defects in material and
workmanship, as per the following terms and conditions:
1. The limited warranty for the system is valid for a period of twelve months from the date of purchase or fifteen months from the date of manufacture
which ever is earlier.
2. The limited warranty extends only to the original consumer/ purchaser of the product and is not assignable or transferable to any subsequent
purchaser/end user.
3. During the limited warranty period, Copper Connections Pvt. Ltd. or its authorised service network will repair or replace, at Copper Connections Pvt.
Ltd. option, any defective product or parts thereof with a new or factory rebuild replacement items and return the product to the consumer in working
conditions. No charge will be made to the consumer for either parts or labour in repairing or replacing the product. All replaced parts shall become
the property of Copper Connections Pvt. Ltd..
4. Repaired product will be warranted for a balance of original warranty period.
5. Upon request from Copper Connections Pvt. Ltd. or its authorised service center, the consumer must provide purchase receipt or other information
to prove the date and place of purchase.
6. The consumer shall have no benefit or coverage if any of the following conditions are applicable:
a) The product has been subjected to abnormal use, abnormal condition, improper storage, exposure to moisture or dampness, exposure to
excessive temperature or fire etc., unauthorised modifications, unauthorised connections, unauthorised repairs including but not limited to use
of unauthorised spare parts in repairs, misuse, neglect, abuse, accident, alteration, improper installation.
b) Copper Connections Pvt. Ltd. was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty
period.
c) The product was used with or connected to equipment not fit for use with Copper Connections Pvt. Ltd. system or used in other than its intended
use.
d) THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPEAR ON EARTH.
e) THE DAMAGE IS CAUSED BY LIGHTENING ON EXTENSIONS/ JUNCTION LINES/ OR SPIKES/ SURGES/ HIGH VOLTAGES FROM AC
MAIN SUPPLY.
7. The consumer may contact the authorised dealer to call the service personnel for carrying out repairs or maintenance and the same would be
attended within a reasonable response time assigned to the dealer.
8. The consumer will be billed for parts or labour charges not covered by this limited warranty.
9. If the product is brought to Copper Connections Pvt. Ltd. for repairs, after the warranty period Copper Connections Pvt. Ltd. normal service policy
shall apply and customer shall be charged accordingly.
10. In no event shall Copper Connections Pvt. Ltd. or their authorised dealer be liable for special or consequential damages or any delay in the
performance of this warranty due to causes beyond their control. Copper Connections Pvt. Ltd. shall not be liable for incidental or consequential
damage or a loss of anticipated benefits or profits, loss or impairment of privacy of conversation, work stoppage or loss or impairment of data arising
out of the use or inability to use the product.
11. Copper Connections Pvt. Ltd. neither assumes nor authorises any authorised service center or any person or entity to assume for it any other
obligation or liability beyond what is expressly provided by this limited warranty. All warranty information, product features and specifications are
subject to change without prior notice.
12. Any dispute arising out of this warranty shall be subjected to jurisdiction of the arbitrator within the city of Delhi.
13. The decision of Copper Connections Pvt. Ltd., on defects, damages etc shall be final and binding on the parties and no dispute regarding this, could
be agitated before any civil court. Part no: 108S MNL – 10
_______________________________________