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Service Manual

Tumble dryer

T5675
Type N2...

438 9038-20/EN
Original instructions 2014.03.12
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Contents

Contents
1 Symbols ............................................................................................................................... 5
2 Technical data ...................................................................................................................... 6
2.1 Drawing ........................................................................................................................ 6
2.2 Technical data............................................................................................................... 7
2.3 Connections.................................................................................................................. 7
2.4 Sound levels ................................................................................................................. 7
3 Machine presentation........................................................................................................... 8
4 Function check ..................................................................................................................... 9
5 Sensors and overheating thermostats ................................................................................11
5.1 Inlet air.........................................................................................................................11
5.1.1 Overheating thermostat .......................................................................................11
5.1.2 Heating sensor (PT100)...................................................................................... 12
5.2 Outlet air ..................................................................................................................... 13
5.2.1 Overheating thermostat ...................................................................................... 13
5.2.2 Heating sensor (NTC-sensor) ............................................................................. 15
5.3 Vacuum switch............................................................................................................ 16
6 Door ................................................................................................................................... 17
6.1 Door switch................................................................................................................. 17
6.2 Reversing the door ..................................................................................................... 21
7 Motor .................................................................................................................................. 25
7.1 Replacement of drum motor ....................................................................................... 25
7.2 Replacement of fan motor .......................................................................................... 30
7.3 Replacement of fan .................................................................................................... 33
7.4 Replacement of the motor pulley................................................................................ 35
7.5 Replacement of the belt around the motor pulley....................................................... 38
8 Heating unit, electric........................................................................................................... 43
8.1 General....................................................................................................................... 43
8.2 Replacement of heating element................................................................................ 43
9 Heating unit, gas ................................................................................................................ 46
9.1 Replacement of gas burner ........................................................................................ 46
9.2 Replacement of control box........................................................................................ 50
9.3 Replacement of gas valve .......................................................................................... 51
9.4 Replacement of flame sensor..................................................................................... 54
9.5 Replacement of ignition cable .................................................................................... 56
9.6 Converting instructions ............................................................................................... 58
9.7 Table of pressure and adjustment .............................................................................. 60
9.8 Test run....................................................................................................................... 62
10 Heating unit, steam .......................................................................................................... 63
10.1 Replacement of steam calorifier ............................................................................... 63
10.2 Replacement of damper motor ................................................................................. 65
11 Drum................................................................................................................................. 66
11.1 Replacement of drum ............................................................................................... 66
11.2 Replacement of bearing............................................................................................ 72
11.3 Replacement of the belt around the drum ................................................................ 79
11.4 Replacement of rear sealing..................................................................................... 85
12 Control panel.................................................................................................................... 92
12.1 Control system.......................................................................................................... 93

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Contents

12.1.1 Description ........................................................................................................ 93


12.1.2 Connections ...................................................................................................... 94
12.1.3 Replacement of control system CPU ................................................................ 95
12.2 Control knob ............................................................................................................. 99
12.2.1 Replacement of control knob ............................................................................ 99
13 Coin meter...................................................................................................................... 102
13.1 Replacement of coin meter..................................................................................... 102
14 I/O modules.................................................................................................................... 103
14.1 General................................................................................................................... 103
14.2 Replacement of I/O module.................................................................................... 105
14.3 External connections to I/O module type 2............................................................. 107
14.4 Circuit diagram of function options for I/O module type 2....................................... 108
14.4.1 Central payment (2J) ...................................................................................... 108
14.4.2 Central payment (2J) ...................................................................................... 109
14.4.3 External coin meter/Central payment (2K).......................................................110
14.4.4 Price reduction (2K) ......................................................................................... 111
15 Troubleshooting...............................................................................................................112
15.1 General....................................................................................................................112
15.2 Error code................................................................................................................113
15.3 Description of error codes and causes ....................................................................119
MAIN COMMON .........................................................................................................119
MAIN WASHER ......................................................................................................... 120
MAIN DRYER ............................................................................................................ 127
15.3.1 MAIN BARRIER .............................................................................................. 135
15.3.2 MAIN W&D...................................................................................................... 138
15.3.3 MAIN DRYER ................................................................................................. 139
DRUM MOTOR COMMON ........................................................................................ 141
DRUM MOTOR EWD ................................................................................................ 142
15.3.4 DRUM MOTOR KEB....................................................................................... 147
FAN MOTOR COMMON............................................................................................ 158
INTERNAL COM........................................................................................................ 159
INTERNAL COM. I/O TYPE 10.................................................................................. 161
INTERNAL COM. I/O TYPE 6.................................................................................... 164
15.3.5 EXTERNAL COM. CMIS................................................................................. 165
EXTERNAL COM. PAYMENT.................................................................................... 166
EXTERNAL COM. CMIS............................................................................................ 167
15.3.6 INTERNAL ...................................................................................................... 168
16 Maintenance................................................................................................................... 169
16.1 Clean the fan, the exhaust duct and the fresh-air intake to the room..................... 169
16.2 Clean the glide surface for the RMC graphite collector .......................................... 169
16.3 Clean the area around the drum............................................................................. 169
16.4 Clean the motors .................................................................................................... 172
16.5 Check the belt tension ............................................................................................ 173

The manufacturer reserves the right to make changes to design and component specifications.

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Symbols 5

1 Symbols
Caution

Caution, hot surface

Read the instructions before using the machine

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6 Technical data

2 Technical data
2.1 Drawing

A B(b)
B(a) H K L
1
3 4

3
7

C N
G J
6
2
6
D E 5 5
M
I
F

1 Operating panel
2 Door opening, ⌀ 810 mm
3 Electrical connection
4 Gas connection
5 Exhaust connection
6 Steam: in
7 Steam: out

A B(a) B(b) C D E F G
mm 961 1560 1640 1857 660 720 170 1490

H I J K L M N
mm 200 180 1560 50 480 580 805

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Technical data 7

2.2 Technical data


Weight, net kg 283
Drum volume litres 675
Drum diameter mm 913
Drum depth mm 990
Drum speed, medium load rpm 40
Rated capacity, filling factor 1:18 (Max. load) kg 37.5
Rated capacity, filling factor 1:22 (Recommended load) kg 30.6
Heating: Electricity kW 32
kW 40
Heating: Gas kW 42
Heating: Steam kW 46
Maximum air flow, Electric 50 Hz / 60 Hz m3/h 1140 / 1140
Maximum air flow, Gas 50 Hz / 60 Hz m3/h 1140 / 1140
Maximum air flow, Steam 50 Hz / 60 Hz m3/h 1380 / 1380
Maximum static back pressure, Electric 50 Hz / 60 Hz Pa 270 / 800
Maximum static back pressure, Gas 50 Hz / 60 Hz Pa 410 / 800
Maximum static back pressure, Steam 50 Hz / 60 Hz Pa 900 / 1100

2.3 Connections
Air outlet ⌀ mm 200
Steam outlet 1” ISO 7/1–Rp1/2
Condensate outlet - ISO 7/1–Rp1/2
Gas connection 1/2” ISO 7/1–R1/2

2.4 Sound levels

The sound power level of the machine is determined by using ISO 3747:2012.
According to test code IEC 60704-2-4 the sound power level is 70 dB(A).

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8 Machine presentation

3 Machine presentation
6 2 1 7

3
1

fig.W00268

1 Sensors and overheating thermostats


2 Door
3 Motor
4 Heating unit
5 Drum
6 Control panel with Control system
7 I/O modules

After a repair has been made

Whenever a repair has been made, a function check must be performed before the machine can
be used again.

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Function check 9

4 Function check

May only be carried out by qualified personnel.

A function check must be made when the installation is finished and before the machine can be
ready to be used.
Whenever a repair has been made, a function check must be performed before the machine can
be used again.

Check the automatic stop of the machine

• Start the machine.


• Check if the micro switches are working properly:
The machine must stop if the door is opened.

Check the direction of rotation (only on machines with 3–phase power supply)

• Demount the lower back panel of the machine.


• Check that the direction of the fan wheel is correct.

fig.7118A

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10 Function check

If the direction is wrong, swop two of the three phases to the left on the connection terminal.

fig.7119

Check the heat

• Let the machine work for five minutes on a program with heat.
• Check that the heating is working by opening the door and feel if there is heat in the drum.

Ready to use

If all tests are OK the machine is now ready to be used.


If some of the tests failed, or deficiencies or errors are detected, please contact your local service
organisation or dealer.

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Sensors and overheating thermostats 11

5 Sensors and overheating thermostats


5.1 Inlet air

5.1.1 Overheating thermostat


Description

The inlet overheating thermostat is placed on the heating module on the back of the machine.
The inlet overheating thermostat opens in the event of overheating and shuts off the machine.

Resetting

Disconnect the power to the machine. Gas heated machine: Shut off the manual gas valve.
Demount the upper rear panel.
Press the reset button (A) on the overheating thermostat.
Note!
Resetting must not be done before the cause for overheating is verified and resolved.

fig.W00252

Remount the upper rear panel.

Replacement of overheating thermostat

Disconnect the power to the machine. Gas heated machine: Shut off the manual gas valve.
Demount the upper rear panel.
Disconnect the overheating thermostat and remove it. Connect the new overheating thermostat.

El and Gas heated machine.

Remount the upper rear panel.

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12 Sensors and overheating thermostats

5.1.2 Heating sensor (PT100)

Description

The heating sensor is placed on the heating module on the back of the machine.
The heating sensor measures the temperature in the inlet air and the signal is returned to the CPU.
The CPU turns the heating unit off when the inlet air thermistor indicates that the required
temperature has been reached.

Replacement of heating sensor (PT100)

Disconnect the power to the machine. Gas heated machine: Shut off the manual gas valve.
Demount the upper rear panel.
Disconnect the heating sensor and remove it. Connect the new heating sensor and put it in position.
Make sure the sensor gets all the way down.

El and Gas heated machine.

Steam heated machine.

Remount the upper rear panel.

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Sensors and overheating thermostats 13

5.2 Outlet air

5.2.1 Overheating thermostat

Description

The outlet overheating thermostat is placed next to the fan motor on the back of the machine.
The outlet overheating thermostat ensures that the machine does not overheat during program
operation.
The outlet overheating thermostat opens automatically and has to be reset manually.

Resetting

Disconnect the power to the machine.


Demount the lower rear panel.
Press the reset button (A) on the overheating thermostat.

fig.W00252

Remount the lower rear panel.

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14 Sensors and overheating thermostats

Replacement of overheating thermostat

Disconnect the power to the machine.


Demount the lower rear panel.
Disconnect the overheating thermostat and remove it. Connect the new overheating thermostat.

fig.W00251A

Remount the upper rear panel.

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Sensors and overheating thermostats 15

5.2.2 Heating sensor (NTC-sensor)

Description

The heating sensor is placed next to the fan motor on the back of the machine.
The heating sensor measures the temperature in the outlet air and the signal is returned to the PCB.
The PCB turns the heating unit off when the outlet air thermistor indicates that the required
temperature has been reached.

Replacement of heating sensor (NTC-sensor)

Disconnect the power to the machine.


Demount the lower rear panel.
Disconnect the heating sensor and remove it. Connect the new heating sensor and put it in position.
Make sure the sensor gets all the way in.

fig.W00250A

Remount the lower rear panel.

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16 Sensors and overheating thermostats

5.3 Vacuum switch

Function

The vacuum switch is placed next to the heating module on the back of the machine.
The vacuum switch ensures the necessary airflow in the machine.

Replacement of vacuum switch

Disconnect the power to the machine. Gas heated machine: Shut off the manual gas valve.
Demount the upper rear panel.
Disconnect the wires to the vacuum switch. Disconnect the vacuum hose. Note the position of the
wires.
Remove the screws (A) and disconnect the vacuum switch.
Connect the new vacuum switch. Connect the vacuum hose and the wires. Make sure that the art.
No. on the new vacuum switch is the same as the old one.

fig.W00253

Remount the upper rear panel.

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Door 17

6 Door
6.1 Door switch

The door switch (A) ensures that the machine stops automatically if the door is opened during
operation.
If the machine does not stop when the door is opened or if the door is closed and the error code
DOOR IS OPEN is displayed (and the machine is unable to start), for example, the door switch
needs to be replaced.

fig.W00235

Replacement of door switch

Disconnect the power to the machine.


Demount the hinges and remove the door. Remove the upper hinge first.

fig.7166

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18 Door

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.

fig.7548

Remove the door switch and door switch cable and mount the new one.

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Door 19

Connect the door switch cable and push the cable in over the drum and pull it upwards.

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

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20 Door

Replacement of door magnets

Remove the magnet to be replaced and mount the new one.


fig.W00233

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Door 21

6.2 Reversing the door

Disconnect the power to the machine.


Demount the hinges and remove the door. Remove the upper hinge first.

fig.7166

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.

fig.7548

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22 Door

Move the door switch cable to the opposite side.


Note!
The plastic plug MUST be placed in the hole where the door switch cable was before.

fig.7170

Loosen the nuts and move the two brackets to the opposite side.

fig.7171

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Door 23

Move the door switch on the front panel.


fig.7172

Move the four metal clips from the opposite side.


fig.7174

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24 Door

Connect the door switch cable and push the cable in over the drum and pull it upwards.
21

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

Fasten the hinges and mount the door on the opposite side.
Connect the power to the machine.
Test run the machine.

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Motor 25

7 Motor
7.1 Replacement of drum motor

Disconnect the power to the machine.


Demount the two rear panels.
Cut necessary straps and disconnect the motor cable.
22

fig.7215D

Demount the cover panel to the belt tensioner.


23

fig.7219D

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26 Motor

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
24

fig.7218

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the drum (B).
25

B
A

fig.7220C

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Motor 27

Demount the motor module. Carefully lift out the motor module and put it down with the fan motor
cover downwards.
26

fig.7216A

Loosen the spring from the “motor arm”.


Loosen the belt (C) from the “motor arm”.
Turn the tension arm counter clockwise in the holes (D) to loosen it from the motor panel.
27

C D
C

fig.7217A

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28 Motor

Demount the motor by unscrewing the four screws.


Mount the new motor. Tighten the screws crosswise (1, 4, 2 and 3) with tightening torque 16.5
Nm ± 3.
28

1 4

fig.7221A

In order to fasten the belt again, first loosen the four screws a bit.
29

1 2 3 4

fig.490377800

Fasten the tension arm on the motor panel in the holes and turn it clockwise until it is in position.
30

D
C

fig.7224A

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Motor 29

Put the belt in position (C) and tighten the screws (1, 2, 3, 4 starting with 4).
Check the belt tension with a frequency meater or similar. The frequency shall be 80 Hz ± 5.
Adjust if necessary. Check that 5 is tightened.
31

1 2 3 4

fig.49077800A

Remount the motor module in the machine.


Fasten the belt (B) and the wire (A). Make sure the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 75 Hz ± 5.
Adjust if necessary.
32

B
A

fig.7220D

Connect the motor cable.


Remount the cover panel and the rear panels.
Note!
The machine will NOT work without the cover panel.

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30 Motor

7.2 Replacement of fan motor

Disconnect the power to the machine.


Demount the lower rear panel.
Cut necessary straps and disconnect the fan motor cable.
33

fig.7235B

Demount the fan motor module. Carefully lift out the fan motor module and put it down with the
fan motor cover downwards.
34

fig.7227A

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Motor 31

Remove the screw and washer.


35

fig.W00222A

Use a puller to remove the fan from the fan motor.


Demount the fan motor by unscrewing the four screws (1–4).
Mount the new fan motor. Tighten the screws crosswise (1, 4, 2 and 3) with tightening torque
16.5 Nm ± 3.0 Nm.
36

2 3

fig.W00224A

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32 Motor

Remount the fan on the fan motor. Put loctite on the screw and tighten with tightening torque 10
Nm ± 1.0 Nm).
Make sure the shaft gets all the way to the bottom. Use a counterstay (A) in the center of the shaft
so you do not damage the motor when remounting.
37

fig.W00223A

Remount the fan motor module in the machine.


Connect the fan motor cable.
Remount the lower rear panel.

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Motor 33

7.3 Replacement of fan

Disconnect the power to the machine.


Demount the lower rear panel.
Cut necessary straps and disconnect the fan motor cable.
38

fig.7235B

Demount the fan motor module. Carefully lift out the fan motor module and put it down with the
fan motor cover downwards.
39

fig.7227A

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34 Motor

Remove the screw and washer.


40

fig.W00222A

Use a puller to remove the fan from the fan motor.


Remount the fan on the fan motor. Put loctite on the screw and tighten with tightening torque 10
Nm ± 1.0 Nm).
Make sure the shaft gets all the way to the bottom. Use a counterstay (A) in the center of the shaft
so you do not damage the motor when remounting.
41

fig.W00223A

Remount the fan motor module in the machine.


Connect the fan motor cable.
Remount the lower rear panel.

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Motor 35

7.4 Replacement of the motor pulley

Disconnect the power to the machine.


Demount the two rear panels.
42

fig.7215E

Demount the cover panel to the belt tensioner.


43

fig.7219D

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
44

fig.7218

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36 Motor

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the pulley (B).
45

B
A

fig.7220C

Demount the motor module. Carefully lift out the motor module and put it down with the fan motor
cover downwards.
46

fig.7216A

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Motor 37

In order to loosen the belt, first loosen the four screws a bit.
47

1 2 3 4

fig.490377800

Loosen the belt (C) from the “motor arm”.


Demount the motor pulley (D) by loosening the screw (2).
48

fig.7224C

Mount the new motor pulley and put the belt in position (C) and tighten the screws. Start by
tightening 1 and 3 a bit. Thighten 4 and check the belt tension with a frequency meater or similar.
The frequency shall be 80 Hz ± 5. Adjust with 4 if necessary. Then tighten 2 with tightening
torque 80 Nm ± 5 and finally 1 and 3 with tightening torque 6 Nm ± 1 again when all is in position.
Check that 5 is tightened.
49

1 2 3 4

fig.490377800A

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38 Motor

Fasten the belt (B) and the wire (A). Rotate the drum to make sure that the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 75 Hz ± 5 Hz.
Adjust if necessary.
50

B
A

fig.7220D

Remount the cover panel and the rear panels.


Note!
The machine will NOT work without the cover panel.

7.5 Replacement of the belt around the motor pulley

Disconnect the power to the machine.


Demount the two rear panels.
51

fig.7215E

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Motor 39

Demount the cover panel to the belt tensioner.


52

fig.7219D

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
53

fig.7218

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40 Motor

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the pulley (B).
54

B
A

fig.7220C

Demount the motor module. Carefully lift out the motor module and put it down with the fan motor
cover downwards.
55

fig.7216A

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Motor 41

In order to loosen the belt, first loosen the four screws a bit.
56

1 2 3 4

fig.490377800

Loosen the belt (C) from the “motor arm”.


57

fig.7224B

Put the new belt in position (C) and tighten the screws. Start by tightening 1 and 3 a bit. Thighten 4
and check the belt tension with a frequency meater or similar. The frequency shall be 80 Hz ± 5.
Adjust with 4 if necessary. Then tighten 2 with tightening torque 80 Nm ± 5 and finally 1 and 3 with
tightening torque 6 Nm ± 1 again when all is in position. Check that 5 is tightened.
58

1 2 3 4

fig.49077800A

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42 Motor

Fasten the belt (B) and the wire (A). Rotate the drum to make sure that the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 75 Hz ± 5 Hz.
Adjust if necessary.
59

B
A

fig.7220D

Remount the cover panel and the rear panels.


Note!
The machine will NOT work without the cover panel.

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Heating unit, electric 43

8 Heating unit, electric


8.1 General

Spare part number, effect and voltage are printed on each heating element.

8.2 Replacement of heating element

Disconnect the power to the machine.


Demount the upper rear panel.
60

fig.7248C

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44 Heating unit, electric

Disconnect the heating sensor (PT100) and the overheat protection (1).
Demount the heating module (2).
Carerfully lift out the heating module and put it upside down with the heating elements facing
upwards.
61

fig.7280

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Heating unit, electric 45

Demount the “locking panels” below the heating elements.


Disconnect the wires and remove the heating element.
62

fig.7281

Connect the new element. Reconnect the wires as before, use the electric schematic supplied
with the machine.

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46 Heating unit, gas

9 Heating unit, gas


9.1 Replacement of gas burner

Shut off the manual gas valve.


Disconnect the power to the machine.
Demount the two rear panels.
63

fig.7215E

Unscrew the two screws to the bracket (A) holding the gas valve.
Disconnect the heating sensor (PT100) and the overheat protection (B).
64

fig.7272

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Heating unit, gas 47

Disconnect the earth cable.


Disconnect the flame sensor and the ignition cable from the control box.
65

fig.7273

Demount the gas unit and carefully lift out the gas unit.
66

fig.7274

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48 Heating unit, gas

Demount the gas valve.


67

fig.7275

Demount the two “locking panels” (A). Demount the two air reducing plates (B). Demount the
two brackets (C).
68

B C
A

fig.7277

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Heating unit, gas 49

Loosen the screw and nut (D) holding the gas burner to remove the gas burner.
69

fig.W00239B

Mount the new gas burner with the nut and screw from the old one.
Remount the two brackets (C), the two air reducing plates (B) and the two “locking panels” (A).
Fasten the gas burner to the gas valve.
Remount the gas unit.
Remount the two rear panels and connect the gas inlet.

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50 Heating unit, gas

9.2 Replacement of control box

Shut off the manual gas valve.


Disconnect the power to the machine.
Demount the two rear panels.
70

fig.7215E

Unscrew the screw to the control box.


Disconnect the wires from the control box.
71

fig.7269

Remove the control box and mount the new one.


Connect the wires to the control box.
Fasten the screw to the control box.
Remount the two rear panels.

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Heating unit, gas 51

9.3 Replacement of gas valve

Shut off the manual gas valve and disconnect the gas inlet.
Disconnect the power to the machine.
Demount the two rear panels.
72

fig.7215E

Unscrew the two screws to the bracket (A) holding the gas valve.
Disconnect the heating sensor (PT100) and the overheat protection (B).
Unscrew the screw to the control box (C).
73

A B

fig.7272A

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52 Heating unit, gas

Disconnect the earth cable (D).


Disconnect the flame sensor and the ignition cable from the control box (E).
74

fig.7273

Demount the gas unit and carefully lift out the gas unit.
75

fig.7274

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Heating unit, gas 53

Demount the gas valve from the gas unit.


76

fig.7275

Mount the new gas valve on the gas unit.


Remount the gas unit in the machine.
Connect the earth cable.
Connect the flame sensor and the ignition cable on the control box.
Fasten the screw to the control box.
Connect the heating sensor (PT100) and the overheat protection.
Fasten the screws to the bracket holding the gas valve.
Remount the two rear panels and connect the gas inlet.

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54 Heating unit, gas

9.4 Replacement of flame sensor

Shut off the manual gas valve.


Disconnect the power to the machine.
Demount the two rear panels.
77

fig.7215E

Disconnect the wire to the flame sensor.


Demount the flame sensor.
78

fig.7270

Mount the new flame sensor.

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Heating unit, gas 55

Control measuring the ionization current

Disconnect the wire to the flame sensor.


Measure the current between the quick connector (A) and the ionization connector (B). The current
must be at least 0.9 µA DC.
79

fig.7271

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56 Heating unit, gas

9.5 Replacement of ignition cable

Shut off the manual gas valve.


Disconnect the power to the machine.
Demount the two rear panels.
80

fig.7215E

Disconnect the ignition cable.


Demount the ignition electrode.
81

fig.7279

Mount the new ignition electrode and connect the ignition cable.

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Heating unit, gas 57

Adjusting ignition electrode

The distance from the ignition electrode to the gas burner must be 5 mm. The spark gap must
be 3 mm.
82

3 mm
5 mm

fig.W00238A

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58 Heating unit, gas

9.6 Converting instructions

Not applicable for Japan.


• Disconnect the power to the machine.
• Demount the lower back panel.
• Remove the air reducing plates.
• Remove the nozzle (1).
• Mount the new supplied nozzle.
• Mount the new air reducing plates according to the table.
83

fig.7182

• Loosen the measuring branch screw (2) 1/4 turn; connect a manometer to the measuring branch.
• Connect the power to the machine and select a program with heat.
• Start the machine.
• Set the correct nozzle pressure according to the table on setting screw (4) under the cover
screw (3).
84

3, 4

fig.7120

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Heating unit, gas 59

• Check that the gas flame burns evenly.


• Mount the cover screw (3).
• Remount the lower back panel.

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60 Heating unit, gas

9.7 Table of pressure and adjustment


Liquied Gas Inlet Injector Injector size Air reducing Label May be
petroleum category pressure pressure (⌀ mm) plate (mm) number available
gases (mbar) (mbar) in following
countries
Butane 3+ 28-30 / No 2.30 490359201 490375623 BE, CH, CY,
mixture / 37 regulation CZ, ES, FR,
Propane A = 18 GB, GR, IE,
mixture IT, LT, LU,
LV, PT, SK,
SI
Butane 3B/P 30, 37, 50 28 2.30 490359201 490375624 BE, CY, DK,
EE, FI, FR,
A = 18 GB, HU, IT,
LT, NL, NO,
SE, SI, SK,
RO, HR, TR,
BG, IS, LU,
MT, PL, AT,
CH, DE, SK
Propane 3P 30, 37, 50 28 2.40 490359201 490375625 FI, NL, RO,
BE, CH, CZ,
A = 18 IE, IT, ES,
FR, GR, GB,
HR, LT, NL,
PL, PT, SI,
SK, AT, CH,
DE, NL, LU,
SK

85

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Heating unit, gas 61

Natural gas Gas Inlet Injector Injector size Air reducing Label May be
category pressure pressure (⌀ mm) plate (mm) number available
(mbar) (mbar) in following
countries
2H, 2E 20 8 4.00 490359201 Default AT, BG, CZ,
DK, EE, FI,
A = 18 GR, HR, HU,
IS, IE, IT, LV,
LT, NO, PT,
RO, SK, SI,
ES, SE, CH,
TR, GB, DE,
PL, LU
2E+ 20 / 25 No 3.30 490359203 490375621 BE, FR
regulation
A = 29
2LL, 2L 20, 25 12 4.00 490359203 490375622 NL, DE
A = 29

86

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62 Heating unit, gas

9.8 Test run

• Loosen the measuring branch screw (2) 1/4 turn; connect a manometer to the measuring branch.
• Select a program with heat.
• Start the machine.
• Check the nozzle pressure, see “Table of pressure and adjustment”.
• If necessary adjust the regulator setting screw (4) behind the cover screw (3). Replace the
cover screw (3) if removed.
• Check that the gas is burning evenly.
87

3, 4

fig.7120

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Heating unit, steam 63

10 Heating unit, steam


10.1 Replacement of steam calorifier

Disconnect the power to the machine.


Shut off the steam and demount the steam inlet and outlet hose.
Demount the two rear panels.
88

fig.7236A

Loosen the screws on the bracket that is holding the steam calorifier and push the bracket towards
you. Carefully lift off the steam calorifier.
Note that the steam calorifier also needs to be loosened from the mounting rail at the bottom.
89

fig.7237A

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64 Heating unit, steam

Mount the new steam calorifier. Tighten the screws a bit first when putting the steam calorifier in
position. Loosen the screws again and push the steam calorifier and bracket inwards as far as
possible. Tighten the screws when it is in position.
Note!
To prevent heat leakage it is important to put back the steam calorifier in correct position.

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Heating unit, steam 65

10.2 Replacement of damper motor

Disconnect the power to the machine.


Demount the upper rear panel.
90

fig.7248D

Demount the bracket (A) from the machine and demount the damper motor (B) from the bracket.
Mount the new damper motor on the bracket and then remount the bracket on the machine.
Note!
If both of the damper motors is to be replaced. Make sure to mount the correct motor on
each side. The rotation of the motors is different and if the motors are mounted on the wrong
side they will not work properly.
91

B
A

fig.7249B

Remount the upper rear panel.

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66 Drum

11 Drum
11.1 Replacement of drum
Disconnect the power to the machine.
Demount the two rear panels.
92

fig.7215E

Demount the cover panel to the belt tensioner.


If the machine is equipped with RMC, demount the RMC (A).
93

fig.7219B

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
94

fig.7218

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Drum 67

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the drum (B).
95

B
A

fig.7220C

Demount the hinges and remove the door. Remove the upper hinge first.
96

fig.7166

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68 Drum

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.
97

fig.7548

Loosen the screws and remove the brackets.


98

fig.7171B

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Drum 69

Remove the screws and the bearing house (A).


1. Shows a machine without RMC. Remove the bolt (B) and the washer (C).
2. Shows a machine with RMC. Loosen the screw and pull the RMC flange to the side in order
to remove the bolt (B) and the washer (C).
99

1
C
A

fig.7231A

Carefully lift out the drum. Be careful not to damage the belt.
100

fig.7230B

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70 Drum

When mounting the new drum, first fasten the belt temporarely on the outer drum in the machine,
then put the drum in position.
101

fig.W00229

Fasten the bolt and the washer and remount the bearing house. Use tightening torque 20 Nm ±
3 Nm.
On machines with RMC; pull the RMC flange back in position and tighten the screw. Use tightening
torque 5 Nm ± 0.5 Nm.
Push the belt from the outer drum onto the inner drum and make sure it is in position.
Fasten the belt (B) and the wire (A). Rotate the drum to make sure that the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 75 Hz ± 5 Hz.
Adjust if necessary.
102

B
A

fig.7220D

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Drum 71

On machines with RMC; remount the RMC.


Remount the cover panel and the rear panels.
Note!
The machine will NOT work without the cover panel.
Connect the door switch cable and push the cable in over the drum and pull it upwards.
103

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

Remount the door.

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72 Drum

11.2 Replacement of bearing

Disconnect the power to the machine.


Demount the two rear panels.
104

fig.7215E

Demount the cover panel to the belt tensioner.


If the machine is equipped with RMC, demount the RMC (A).
105

fig.7219B

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
106

fig.7218

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Drum 73

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the drum (B).
107

B
A

fig.7220C

Demount the hinges and remove the door. Remove the upper hinge first.
108

fig.7166

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74 Drum

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.
109

fig.7548

Loosen the screws and remove the brackets.


110

fig.7171B

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Drum 75

Remove the screws and the bearing house (A).


1. Shows a machine without RMC. Remove the bolt (B) and the washer (C).
2. Shows a machine with RMC. Loosen the screw and pull the RMC flange to the side in order
to remove the bolt (B) and the washer (C).
111

1
C
A

fig.7231A

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76 Drum

Carefully lift out the drum. Be careful not to damage the belt.
Put the drum on the floor.
1. Shows a machine without RMC. Remove the bolts and washers (D) and mount the new bearing.
Use tightening torque 5 Nm.
2. Shows a machine with RMC.
112

fig.7230A

When remounting the drum, first fasten the belt temporarely on the outer drum in the machine,
then put the drum in position.
113

fig.W00229

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Drum 77

Fasten the bolt and the washer and remount the bearing house. Use tightening torque 20 Nm ±
3 Nm.
On machines with RMC; pull the RMC flange back in position and tighten the screw. Use tightening
torque 5 Nm ± 0.5 Nm.
Push the belt from the outer drum onto the inner drum and make sure it is in position.
Fasten the belt (B) and the wire (A). Rotate the drum to make sure that the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 75 Hz ± 5 Hz.
Adjust if necessary.
114

B
A

fig.7220D

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78 Drum

On machines with RMC; remount the RMC.


Remount the cover panel and the rear panels.
Note!
The machine will NOT work without the cover panel.
Connect the door switch cable and push the cable in over the drum and pull it upwards.
115

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

Remount the door.

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Drum 79

11.3 Replacement of the belt around the drum

Disconnect the power to the machine.


Demount the two rear panels.
116

fig.7215E

Demount the cover panel to the belt tensioner.


On machines with RMC; demount the RMC (A).
117

fig.7219B

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
118

fig.7218

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80 Drum

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the pulley (B).
119

B
A

fig.7220C

Demount the hinges and remove the door. Remove the upper hinge first.
120

fig.7166

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Drum 81

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.
121

fig.7548

Loosen the nuts and remove the brackets.


122

fig.7171B

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82 Drum

Remove the screws and the bearing cover (A).


1. Shows a machine without RMC. Remove the bolt (B) and the washer (C).
2. Shows a machine with RMC. Loosen the screw and pull the RMC flange to the side in order
to remove the bolt (B) and the washer (C).
123

1
C
A

fig.7231A

Carefully lift out the drum and remove the belt.


124

fig.7230B

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Drum 83

When remounting the drum, first fasten the new belt temporarely on the outer drum in the machine,
then put the drum in position.
125

fig.W00229

Fasten the bolt and the washer and remount the bearing cover. Use tightening torque 20 Nm ± 3 Nm.
On machines with RMC; pull the RMC flange back in position and tighten the screw. Use tightening
torque 5 Nm ± 0.5 Nm.
Push the belt from the outer drum onto the inner drum and make sure it is in position.
Fasten the belt (B) and the wire (A). Rotate the drum to make sure that the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 75 Hz ± 5 Hz.
Adjust if necessary.
126

B
A

fig.7220D

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84 Drum

On machines with RMC; remount the RMC.


Remount the cover panel and the rear panels.
Note!
The machine will NOT work without the cover panel.
Connect the door switch cable and push the cable in over the drum and pull it upwards.
127

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

Remount the door.

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Drum 85

11.4 Replacement of rear sealing

Disconnect the power to the machine.


Demount the two rear panels.
128

fig.7215E

Demount the cover panel to the belt tensioner.


On machines with RMC; demount the RMC (A).
129

fig.7219B

Loosen the belt tensioner with a torque wrench by pulling the tension plate counter clockwise to
the bottom.
130

fig.7218

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86 Drum

Loosen the wire (A) between the spring and the pulley.
Note!
The wire can be sharp so it is recommended to use gloves.
Loosen the belt around the drum (B).
131

B
A

fig.7220C

Demount the hinges and remove the door. Remove the upper hinge first.
132

fig.7166

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Drum 87

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.
133

fig.7548

Loosen the screws and remove the brackets.


134

fig.7171B

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88 Drum

Remove the screws and the bearing house (A).


1. Shows a machine without RMC. Remove the bolt (B) and the washer (C).
2. Shows a machine with RMC. Loosen the screw and pull the RMC flange to the side in order
to remove the bolt (B) and the washer (C).
135

1
C
A

fig.7231A

Carefully lift out the drum. Be careful not to damage the belt.
136

fig.7230B

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Drum 89

Remove the screws and remove the outer sealing plate.


137

fig.7358

Cut loose the rear sealing from the inner sealing plate.
Put glue on the inner sealing plate and fasten the new rear sealing on the inner sealing plate.
The rough side shall be fastened to the glue.
138

fig.7359A

Remount the outer sealing plate and fasten the screws.

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90 Drum

When remounting the drum, first fasten the belt temporarely on the outer drum in the machine,
then put the drum in position.
139

fig.W00229

Fasten the bolt and the washer and remount the bearing house. Use tightening torque 20 Nm ±
3 Nm.
On machines with RMC; pull the RMC flange back in position and tighten the screw. Use tightening
torque 5 Nm ± 0.5 Nm.
Push the belt from the outer drum onto the inner drum and make sure it is in position.
Fasten the belt (B) and the wire (A). Rotate the drum to make sure that the belt is in position.
Tighten the belt tensioner with a torque wrench by pulling the tension plate (E) clockwise until
it is in position.
Check the belt tension with a frequency meater or similar. The frequency shall be 70 Hz ± 5 Hz.
Adjust if necessary.
140

B
A

fig.7220D

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Drum 91

On machines with RMC; remount the RMC.


Remount the cover panel and the rear panels.
Note!
The machine will NOT work without the cover panel.
Connect the door switch cable and push the cable in over the drum and pull it upwards.
141

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

Remount the door.

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92 Control panel

12 Control panel

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Control panel 93

12.1 Control system

12.1.1 Description

The control system CPU is electronic and comprises a circuit board containing microprocessor,
program memory, serial interface to the motor, I/O-boards etc.
The control system CPU receives its power from a separate power supply unit.
142

fig.7356

The control system receives information about inputs like temperature sensors, RMC, vacuum, door
status etc, and activates outputs like drum, fan and heat control.

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94 Control panel

12.1.2 Connections

The control system CPU has the following connections:

Board connector Function


J1 M-COM = Communication, motor control
J2 D-BUS = Databus
J3 D-BUS = Databus
J4 Tacho
J5 COIN = Input, coin meter
J6 EMERG = Input, stop button
J7 FREE = Free program (key switch)
J8 RS 232 = Serial communication
J9 Control knob, pulses
J10 USB TYPE B = Connection for software/service download
J12 Display
J13 Membran switches

143

fig.W00266

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Control panel 95

12.1.3 Replacement of control system CPU

Disconnect the power to the machine.

Demount the control knob

Insert a screwdriver in the upper hole.


144

fig.7491

Gently push the screwdriver inwards and turn the control knob counter-clockwise until the
screwdriver goes further in.
145

fig.7492

Continue turning a quarter of a turn until it is possible to remove the control knob.
146

fig.7493

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96 Control panel

Demount the cover ring

When the control knob is removed, insert the screwdriver in the lower hole and press gently. Turn
the cover ring counter-clockwise until it is possible to remove the cover ring.
147

fig.7490

Demount the control system CPU

Open the door to the control system CPU.


Demount the cover to the control system CPU and disconnect the cables.
148

fig.7512A

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Control panel 97

Loosen the nuts holding the control system CPU onto the panel.
Demount the control system CPU by first pushing the control system CPU upwards until it stops
and then remove it.
149

fig.7512

Demount the control knob unit from the control system CPU by unscrewing the screw (A) a bit
(4–5 mm) until the control knob unit loosens.
Demount the two grounding brackets (B).
150

B
A

fig.7510

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98 Control panel

Mount the new control system CPU

Start by mounting the control knob unit on the control system CPU. Fasten the screw (A).
Mount the two grounding brackets (B) on the new control system CPU.
Mount the control system CPU in upper position. Insert the control knob unit and make sure that the
guide pins (D) are in position. Pull the control system CPU downwards. Fasten the nuts to the panel.
151

fig.7511

Connect the cables and remount the cover to the control system CPU.

Mount the cover ring and the control knob

Mount the cover ring and rotate it clockwise until it is in position.

Rotate the inner knob until the locking device is pointing downwards.
Insert the screwdriver and press the locking device.
152

fig.7494

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Control panel 99

Mount the control knob on the inner knob. Continue to press with the screwdriver and turn the
control knob clockwise until it stops when it is in position.
153

fig.7495A

12.2 Control knob

12.2.1 Replacement of control knob

Disconnect the power to the machine.


Insert a screwdriver in the upper hole.
154

fig.7491

Gently push the screwdriver inwards and turn the control knob counter-clockwise until the
screwdriver goes further in.
155

fig.7492

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100 Control panel

Continue turning a quarter of a turn until it is possible to remove the control knob.
156

fig.7493

Cover ring

When the control knob is removed, insert the screwdriver in the lower hole and press gently. Turn
the cover ring counter-clockwise until it is possible to remove the cover ring.
157

fig.7490

Mount the new cover ring and rotate it clockwise until it is in position.

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Control panel 101

Rotate the inner knob until the locking device is pointing downwards.
Insert the screwdriver and press the locking device.
158

fig.7494

Mount the new control knob on the inner knob. Continue to press with the screwdriver and turn
the control knob clockwise until it stops when it is in position.
159

fig.7495A

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102 Coin meter

13 Coin meter
13.1 Replacement of coin meter

Open the door and unscrew the wing nut.


Pull out the coin meter and mount the new one.
160

fig.7534

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I/O modules 103

14 I/O modules
14.1 General

The machine can be equipped with either one or two I/O modules:
• I/O module type 81 is always installed in the machine at delivery. It controls internal machine
functions and outputs to heating, motors etc.
• I/O module type 2 is installed as an option. It controls the external functions and inputs from
payment and booking systems etc.
The functionality of I/O module inputs and outputs is depending on the parameter software
downloaded to the machine’s program device. The function options for the I/O modules are
indicated by a letter in the program designation for each module.

Machine fitted with two I/O modules

6G82 LG1 EL T5290 81O 22J


81O = Function options I/O module type 81 (internal functions).
22J = Function options I/O module type 2 (external functions).

Machine fitted with one I/O module

6G82 LG1 EL T5290 81O 22j


81O = Function options I/O module type 81 (internal functions).
22j = The letter that appears in lower case means that the machine is not fitted with I/O module type
2 but the downloaded parameter software is I/O module type 2 enabled.

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104 I/O modules

Location

The parameter software installed in the machine’s program device on delivery is specified at the
front and back of the machine.
Using this article number, you can find the program designation and thereby identify I/O module
function options on the web.
161

T5290

fig.W00274

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I/O modules 105

14.2 Replacement of I/O module

I/O module type 8 and I/O module type 2 are installed in the same way. If the machine has I/O
module type 2, it is located on I/O module type 8. The illustration shows replacement of I/O
module type 8.
Disconnect the power to the machine.
Demount the upper rear panel.
162

fig.7442

163

0 0 0

0 0

0 0

0 0
0

0
0

0
0

0
0
Remove the electrical connections on the module. (Note the position of the connections).
Remove the module by lifting it towards you and up a bit and then pushing it to the left.

0 0

0 0

0 0

0 0
0

0
0

0
0

0 0
0 0
0 0 0 0

1 0
0
0
0

2 0
0
0
0

fig.7443

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106 I/O modules

Insert the new module and make sure it is in position.


Connect the electrical connections in the same way as before.
If both I/O module type 8 and I/O module type 2 is to be replaced it is recommended to fit the
modules together before mounting in the machine.
164

1 2 3 4

fig.7444

Remount the upper rear panel.


Connect the power to the machine.

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I/O modules 107

14.3 External connections to I/O module type 2

Inputs

The signal level may be 5 - 24V DC/AC or 100 - 240V AC. At 5 - 24V, the signal reference must be
connected to 3 and at 100 - 240V to 4.
Note!
Do not mix potentials on the inputs.
Connecting excessive voltage (> 24V) to connection 3 may damage the I/O modules.
165

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

fig.6236

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108 I/O modules

14.4 Circuit diagram of function options for I/O module type 2

14.4.1 Central payment (2J)

To start the machine from a central payment system, the payment system must transmit a start
pulse 300–3000 ms (500 ms is recommended) with a minimum pause of 300 ms (500 ms is
recommended) between two pulses. The start pulse can be either 230V or 24V. In order to receive
a feedback signal once the machine has started, 230V or 24V must be connected to connection 19.
The feedback signal on connection 18 remains active (high) during the entire program.
166

fig.7440

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I/O modules 109

14.4.2 Central payment (2J)

The central payment or booking system shall transmit an active (high) signal to the machine once
permission has been granted to start the machine. The signal must remain active (high) during
drying. When the signal gets inactive (low) the machine will abort ongoing program and enter
cooling. The signal can be either 230V or 24V. In order to receive a feedback signal once the
machine has started, 230V or 24V must be connected to connection 19. The feedback signal
remains active (high) during the entire program.
167

P rogra m run
fig.7439

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110 I/O modules

14.4.3 External coin meter/Central payment (2K)

The signal received from external coin meters must be a pulse between 300–3000 ms (500 ms is
recommended) with a minimum pause of 300 ms (500 ms is recommended) between two pulses.
168

fig.7438

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I/O modules 111

14.4.4 Price reduction (2K)

By maintaining an activated (high) signal on connection 5 ("Price red"), the price of the program can
be reduced. This function has a number of uses, including providing reductions during a specific
period of the day. Whilst the signal remains active (high), the price of the program is reduced (or the
time is increased on time programs), by the percentage entered in the price programming menu.
169

fig.7441

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112 Troubleshooting

15 Troubleshooting
15.1 General

The troubleshooting section is used to trace errors in the machine to a defective component or unit.
There is a memory in the control system that will save the selected program for 10 minutes in the
case of power failure. The machine will restart in pause mode if the power is turned on again within
this time. For very short power failure (less than 10 seconds) the machine will restart automatically.

Before resetting any error code, always verify and correct the root cause why the error is trigged.

Safety regulations

Troubleshooting may only be carried out by authorised personnel.


Take care during all work on the machine while the power is on.

Take care when measuring the motor control system since all components have a potential difference of
approximately 300V in relation to protective earth and neutral.The components will contain dangerous
voltages when the green LED on the motor control board is on. The motor control system will remain live for
30-60 seconds after cutting the power to the machine and the motor has stopped running.

Measurements

For information on measuring points, components and voltages, please refer to the electric
schematic supplied with the machine.

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Troubleshooting 113

15.2 Error code

An error in the program or in the machine is indicated on the display by an error code and a
descriptive text.
The error codes are divided into different groups called “Major” comprising different error codes
called “Minor”.
The errors will be displayed as for example 11:2 DOOR OPEN.
The following is a description of all Major groups followed by a description of each error code.

Error code Text


Major Minor
10 1 INTERNAL ERROR CPU TACHO
MAIN COMMON 11 REAL TIME CLOCK OUT OF ORDER
13 INITIALIZING FAILED
15 MACHINE STOP
16 EMERGENCY STOP

Error code Text


Major Minor
11 1 NO WATER
MAIN WASHER 2 DOOR OPEN / LOADING DOOR OPEN
3 DOOR LOCK FAIL / LOADING DOOR NOT LOCKED
4 WATER LOW TEMP
5 WATER HIGH TEMP
6 WATER IN MACHINE
8 NO HEATING
9 DRUM OVERFILLED
10 DRUM NOT DRAINED
12 NO LEVEL SENSOR
16 TIMEOUT HEATING
17 DOOR LOCK
27 LEVEL OFFSET
28 WATER LEVEL HIGH DLCU LEVEL LOW
29 WATER LEVEL LOW DLCU LEVEL HIGH
126 CO2 BOTTLE EMPTY
127 DRAWER OUT

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114 Troubleshooting

Error code Text


Major Minor
12 1 O.H. THERMOSTAT - INLET AIR
MAIN DRYER 2 O.H. THERMOSTAT - OUTLET AIR
3 INLET AIR SENSOR OPEN
4 INLET AIR SENSOR SHORT CIRCUITED
5 OUTLET AIR SENSOR OPEN
6 OUTLET AIR SENSOR SHORT CIRCUITED
8 CONDENSE WATER CONTAINER IS FULL
9 HEAT PUMP LOW PRESSURE
10 HP HIGH PRESSURE CHECK COOLING SYSTEM AND FILTERS
11 DRYING ERROR WITH RMC PROGRAM
12 DRYING ERROR WITH AUTOSTOP PROGRAM
13 DRYING ERROR WITH TIME PROGRAM
14 GAS ERROR PRESS GAS REST BUTTON
15 NO VACUUM
16 VACUUM SWITCH SHORTED
253 JUMPER 1
254 JUMPER 2
255 JUMPER 3

Error code Text


Major Minor
13 1 DRUM POSITIONING TIMED OUT
MAIN BARRIER 2 DRUM UNLOCKING
3 INNER DOOR OPENING
4 INNER DOOR JACK POSITION
5 DOOR UNLOCKING
6 DRUM LOCK POSITION SWITCH
7 DRUM NOT ROTATING
8 UNBALANCE SWITCH ON AT PROG START
9 WATER IN DRUM - CALL SERVICE
10 WATER IN DRUM - CALL SERVICE
11 UNLOADING DOOR NOT LOCKED
12 LOADING DOOR NOT LOCKED
13 UNLOADING DOOR NOT LOCKED

Error code Text


Major Minor
14 1 EXTRACTION FAILED DRYING ABORTED
MAIN W&D

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Troubleshooting 115

Error code Text


Major Minor
15 2 DOOR OPEN 2
MAIN POCKET 3 DOOR LOCK FAIL 2
17 DOOR LOCK 2

Error code Text


Major Minor
20 1 O.H. DRUM MOTOR
DRUM MOTOR 2 NO MOTOR COMMUNINCATION
COMMON
3 LOST MOTOR COMMUNICATION

Error code Text


Major Minor
21 1 HEATSINK TOO HOT
DRUM MOTOR EWD 2 MOTOR TOO HOT
3 NO INTERLOCK
4 NO COMMUNICATION
5 MOTOR SHORT CIRCUIT
6 INTERLOCK HARDWARE
7 LOW DC VOLTAGE
8 HIGH DC VOLTAGE
12 NO PARAMET. SET IN MCU
13 UNBALANCE
15 MOTOR NOT FOLLOW

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116 Troubleshooting

Error code Text


Major Minor
22 1 OVERVOLTAGE
DRUM MOTOR KEB 2 UNDERVOLTAGE
3 PHASE FAILURE
4 OVERCURRENT
6 OVERHEAT INTERNAL
7 NO OVERHEAT INTERNAL
8 OVERHEAT POWER MODULE
9 DRIVE OVERHEAT
11 NO DRIVE OVERHEAT
12 POWER UNIT
13 POWER UNIT NOT READY
14 POWER UNIT INVALID
15 LOAD SHUNT FAULT
16 OVERLOAD
17 NO OVERLOAD
18 BUS
19 OVERLOAD 2
20 NO OVERLOAD 2
21 EEPROM DEFECTIVE
22 POWER UNIT COMMUNICATION
23 BUS SYNCHRON.
30 MOTOR PROTECTION
31 EXTERNAL FAULT
32 ENCODER 1
33 POWER FACTOR CONTROL
36 NO OVERHEAT POWER MODULE
39 SET
46 PROTECT. ROT. FORWARD
47 PROTECT. ROT. REVERSE
49 POWER UNIT CODE INVALID

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Error code Text


Major Minor
22 50 POWER UNIT CHANGED
DRUM MOTOR KEB 51 DRIVER RELAY
52 HYBRID
54 COUNTER OVERRUN 1
55 COUNTER OVERRUN 2
56 BRAKE
57 INITIALISATION MFC
58 OVER SPEED
87 OVERHEAT INT.
88 NO OVERHEAT POWER MODULE
89 OVERHEAT POWER MODULE
90 EXTERNAL FAULT
91 NO DRIVE OVERHEAT
92 NO OVERHEAT INT.
93 BUS
94 PROTECT. ROT. FORWARD
95 PROTECT. ROT. REVERSE
96 DRIVE OVERHEAT
97 MOTOR PROTECTION
98 NO OVERLOAD
99 OVERLOAD 1
100 OVERLOAD 2
101 NO OVERLOAD 2
102 SET

Error code Text


Major Minor
30 1 O.H. FAN MOTOR
FAN MOTOR
COMMON

Error code Text


Major Minor
40 1–10 I/O INTERLOCK Axxx
INTERNAL COM. 11–20 I/O COMMUNICATION Axxx
21 I/O COMMUNICATION
22 I/O BOARD MISMATCH

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118 Troubleshooting

Error code Text


Major Minor
41 1 CHARGE CIRCUIT
INTERNAL COM. 2 SET SIGNAL, NO TACHO. WAIT 5 MINUTES
I/O TYPE 10
3 ACTUATOR CIRCUIT
21 CHARGE CIRCUIT
22 SET SIGNAL, NO TACHO. WAIT 5 MINUTES
23 ACTUATOR CIRCUIT

Error code Text


Major Minor
42 1 INTERNAL ERROR
INTERNAL COM. 2 POSITION TEST
I/O TYPE 6
3 EXTRACT TEST

Error code Text


Major Minor
50 18 START NOT ALLOWED
EXTERNAL COM. 20 OUT OF OPERATION

Error code Text


Major Minor
51 22 NO CBT COMMUNICATION
EXTERNAL COM.
PAYMENT

Error code Text


Major Minor
52 1 CMIS COMMUNICATION ERROR
EXTERNAL COM. MIS 2 DMIS COMMUNICATION ERROR

Error code Text


Major Minor
60 5 FATAL ERROR INVALID RUNNING MODE
INTERNAL 11 FATAL ERROR EXTERNAL FLASH WRITE
17 FATAL ERROR INVALID OPTION
18 FATAL ERROR INVALID MODULE
28 FATAL ERROR INVALID COIN INPUT
29 FATAL ERROR INVALID FONT

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Troubleshooting 119

15.3 Description of error codes and causes

MAIN COMMON

10:1 INTERNAL ERROR CPU TACHO

Tacho input on CPU delivers values that is out of range.


Recommended actions:
1. Run motor on highest possible speed in service mode. Check input value for RPM speed.
2. Replace defective component.

10:11 REAL TIME CLOCK OUT OF ORDER

The real time clock is used by the control system for delayed start, measuring time, power failure,
error codes, etc.
Upon power on, the communication with the internal real time clock in the control system is
established. In case this fails, this error occurs
Recommended actions:
1. Power off the machine for 1 minute and try again.

10:13 INITIALIZATION FAILED

The error code is shown if the hardware initialization has failed to initialize within 15 seconds
after power on.
Recommended actions:
1. Press the control knob/start button to retry.
2. Upload a new software that matches the machine configuration and try again.

10:15 MACHINE STOP

This message is shown if input for MACHINE STOP is activated.


This is not an error code but is handled in the same way.
Recommended actions:
1. Reset the Machine Stop Button.
2. Press the control knob to confirm machine stop. Machine will revert to Idle mode.

10:16 EMERGENCY STOP

This message is shown if input for EMERGENCY STOP is activated. This is not an error code but is
handled in the same way.
Recommended actions:
1. Reset the Emergency Stop Button.
2. Press the control knob to confirm emergency stop. Machine will revert to Idle mode.

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120 Troubleshooting

MAIN WASHER

11:1 NO WATER

This error is shown if the programmed water level is not reached within a certain time, typically
10 minutes.
Max. filling time is defined in Config. 1 parameter MAX FILL TIME.
This error message can be turned off in Configuration - Error code.
Possible causes:
Long filling times can be caused by a leaking drain valve, blocked filler valve, defective filler valve,
defective valve control board, clogged level sensor hose, leaking level system, etc.
Recommended actions:
1. Check for leaking drain valve by filling water to high level in service program.
2. Check for leaking or clogged level sensor system by filling water to high level in service program
and then actual level in inputs.
3. Check for malfunction or block filler valve by activating input by input in service program.
4. Monitor a program by using Process viewer in ELS Common Service Tool.

11:2 DOOR OPEN / LOADING DOOR OPEN

This error code will be shown if the control system detect that the input DOOR CLOSED has been
deactivated during an on-going program. This error code can only occur during an on-going
program.
Possible causes:
This can be caused by for example a bad or defective door lock, loose cable to door lock, problem
with door lock edge connection, defective input on I/O unit type 10 etc.
Recommended actions:
1. Check door lock functionality in service program, but activating door lock and then by checking
inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock to locate intermittent errors.

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Troubleshooting 121

11:3 DOOR LOCK FAIL / LOADING DOOR NOT LOCKED

This error code will be shown if the control system have not detected the input DOOR LOCKED to be
active within a certain time after program start, typically 3 seconds.
Possible causes:
This can be caused by a mechanical problem preventing door lock to lock, defective door lock,
loose cable connection to door lock, broken cables to door lock or mechanical problem with
emergency opening of the door.
Recommended actions:
1. Check door lock functionality in service program, but activating door lock and then by checking
check inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock unit to locate intermittent errors.
4. Check DLCU status in service mode for more information on possible causes.

11:4 WATER LOW TEMP

This error code is shown if the temperature sensor indicates temperature below approx. -9°C/15°F
Minimum allowed temperature is defined in Config. 2 parameter MIN PROG TEMP.
Possible causes:
This low temperature means that the resistance in the sensor is higher than approximately 23.7 kΩ.
This can be caused if the machine for example has been standing outdoors, an open circuit in the
sensor or in the cable to the sensor.
Recommended actions:
1. Measure resistance in temperature sensor. The resistance should be as shown in the table
below:
Temp - Resistance
15°C / 59°F - 7.6 kΩ
20°C / 68°F - 6.0 kΩ
25°C / 77°F - 4.8 kΩ
2. Monitor a program by using Process viewer in ELS Common Service Tool.

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122 Troubleshooting

11:5 WATER HIGH TEMP

This error code is shown if the temperature around the temperature sensor exceeds + 98°C/208°F
Maximum allowed temperature is defined in Config. 2 parameter MAX PROG TEMP.
Possible causes:
Such high temperature means that the resistance in the sensor is lower than approximately 350 Ω.
This can be caused by for example a short circuit in the sensor, break in the cable to the sensor, etc.
Recommended actions:
1. Measure resistance in temperature sensor. The resistance should be as shown in the table
below:
Temp - Resistance
15°C / 59°F - 7.6 kΩ
20°C / 68°F - 6.0 kΩ
25°C / 77°F - 4.8 kΩ
Monitor a program by using Process viewer in ELS Common Service Tool to detect intermittent
errors.

11:6 WATER IN MACHINE

This error code will only appear at program end.


Error is activated if the level system has not indicated “empty drum” within a certain time, typically
3 minutes.
This error code can also arise if the program is rapid advanced to the end, or if program is aborted.
Maximum allowed drain time can be changed in Config. 2 parameter MAX DRAIN TIME.
Level for empty drum is defined in Config. 2 parameter LEVEL EMPTY.
This error message can be turned off in Configuration - Error code.
Possible causes:
• Clogged drain
• Foam/ clogged drain pipe
• Incorrect installation of drain pipe/drain system
• Defect drain valve
• Open water valve, filling water
Recommended actions:
1. Check drain for dirt.
2. Blow through the level hose and check that it is not blocked and does not contain any water.
3. Check in the service program that the level control is working correctly.
4. Check for detergent overdosing/remains of foam.
5. Make sure the installation of the drain system follows the installation manual for the machine.
6. Monitor a program by using Process viewer in ELS Common Service Tool.

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Troubleshooting 123

11:8 NO HEATING

This error code is shown if the temperature is increasing too slowly when heating is active. The
limit for this error code is normally set to a water temperature increase of approximately 3°C per 10
minutes but can vary depending on the type of machine and software.
Minimum temperature increase is defined in Config. 2 parameter MIN TEMP INCREASE.
Maximum heating time is defined in Config. 2 parameter MAX HEATING TIME.
This error message can be turned off in Configuration - Error code.
Possible causes:
This error code can be caused by for example a defective heating element, a break in the power
supply to the heating element, defective heating contactor, leaking drain/refill of water, to low
water level in program etc.
It can also occur in installations using power control, where number of machines that can heat
at the same time is limited.
Recommended actions:
1. Check heating elements and electrical power to heaters.
2. Fill up water in service program, activate heat and monitor level and temperature increase.
3. Check for a leaking drain.
4. Monitor a program by using Process viewer in ELS Common Service Tool.

11:9 DRUM OVERFILLED

This error code is shown if the mechanical level sensor connected to input DRUM OVERFILLED
detects a high level (used primary in W&D machines)
Possible causes:
This error code can be caused by for example water inlets not closing correctly, faulty level switch,
blocked level hose, drops of water in the level hose, foam in drum or level hose, etc.
Recommended actions:
1. Check in the service program that all the water valves are working correctly.
2. Check that the level switch is working correctly. Switch is normally closed.
3. Blow through the level hose and check that it is not blocked and does not contain any water or
foam.

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124 Troubleshooting

11:10 DRUM NOT DRAINED

This error code will only occur in drain or extraction modules.


Error is activated if the level system has not indicated “empty drum” within a certain time
(approximately 3 min).
This time may vary depending on the size of the machine.
Maximum allowed drain time is defined in Config. 2 parameter MAX DRAIN TIME.
Level for empty drum is defined in Config. 2 parameter LEVEL EMPTY.
This error message can be turned off in Configuration - Error code.
Recommended actions:
1. Check drain for dirt.
2. Blow through the level hose and check that it is not blocked and does not contain any water.
3. Check in the service program that the level control is working correctly.
4. Check for detergent overdosing/remains of foam.
5. Make sure the installation of the drain system follows the installation manual for the machine.
6. Monitor a program by using Process viewer in ELS Common Service Tool.

11:12 NO LEVEL SENSOR

This error code is activated if the CPU detects that there is no electronic level sensor connected.
It can also be caused by a broken cable to the sensor or a broken sensor.

11:16 TIMEOUT HEATING

This error code will be shown if total heating time in a program is longer than a Maximum allowed
heating time, typically 2h 30 min.
Maximum allowed heating time is defined in Config. 2 parameter HEATING TIMEOUT.
Compared to Error code 11:8 - NO HEATING, this error code measures the maximum allowed
heating time.
Possible causes:
Could occur if machine heats properly (min. temperature increase during heating is OK), but there
is a drain leakage causing repeated fillings.

11:17 DOOR LOCK

This error code is shown if the input for DOOR LOCKED is active at program start, i.e. the door is
locked although the control system has not requested locking.
Recommended actions:
1. Check door lock functionality in service program, by activating door lock and then by checking
inputs.
2. Check DLCU status in service mode for more information on possible causes.
3. If DLCU is in error mode, wait five minuts for automatic reset or manually reset the DLCU in
service mode.

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Troubleshooting 125

11:27 LEVEL OFFSET

This error code is shown at program start if the level sensor indicates a level above what the control
system CPU can compensate for. If high level is indicated a attempt is made to first drain the
machine.
Maximum allowed level offset is defined in Config. 2 parameter MAX LEV. ZERO OFFS.
The drain time before error code is triggered is defined in Config. 2 parameter MAX DRAIN TIME
START.
Possible causes:
This error can be caused by defective level control, blocked drain, blocked level hose, a drop of
water in the level hose, etc.
Recommended actions:
1. Check in the service program that the level control is working correctly.
2. Blow through the level hose and check that it is not blocked and does not contain any water.
3. Check drain for dirt.

11:28 WATER LEVEL HIGH DLCU LEVEL LOW

The DLCU on I/O type 10 contains a mechanical DLCU level switch which ensures that there is
no water in the machine when the door unlocks. To ensure that the DLCU level switch functions
correctly, the DLCU level switch status is compared with a predefined value from the electronic level
sensor. During first fill, this check is made to ensure that the mechanical level switch is activated
when the water level exceeds the predefined value. If not, this error code is shown.
Predefined level value is defined in Config. 2 parameter LEVEL DLCU.
Possible causes:
• The mechanical level control can be damaged.
• Leakage or clogged level controls air hoses.
Recommended actions:
1. Check function of mechanical level switch by reading DLCU status in service mode.
2. Check the analog level control function by checking value in inputs.
3. Blow through the level hoses and check that they are not blocked and does not contain any water.
4. Check the cables and their connections.

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126 Troubleshooting

11:29 WATER LEVEL LOW DLCU LEVEL HIGH

The DLCU on I/O type 10 contains a mechanical DLCU level switch which ensures that there is
no water in the machine when the door unlocks opens. To ensure that the DLCU level switch
functions correctly, the DLCU level switch status is compared with the value from the electronic level
sensor. At program start and program end, when the water level is below LEVEL EMPTY value,
a check is made to ensure that the mechanical level switch is not activated If it is activated, this
error code is shown.
The level empty value is defined in Config. 2 parameter LEVEL EMPTY.
Possible causes:
• The mechanical level control can be damaged.
• Mechanical level control is not connected or bad there is bad contact in the connector.
• Leakage or clogged level controls air hoses.
• Incorrect nominal value, possibly caused by a error in the electronic level control.
Recommended actions:
1. Check function of mechanical level switch by reading DLCU status in service mode.
2. Check the analog level control function by checking value in inputs.
3. Blow through the level hoses and check that they are not blocked and does not contain any water.
4. Check the cables and their connections.

11:126 CO2 BOTTLE EMPTY

This is only a warning message.


Shown when CO2 bottle is about to be empty and input CO2 BOTTLE EMPTY is actvated.
Program will continue when message has dissappeared.

11:127 DRAWER OUT

This is only a warning message.


Shown if input DETERGENT BOX SENSOR is active at program start or during program run if water
is supposed to flush in detergent compartment.
The program will pause until input DETERGENT BOX SENSOR is deactivated.
The function to check for open detergent box can be turned off in Config 1 DETERGENT BOX
SENSOR.

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Troubleshooting 127

MAIN DRYER

12:1 O.H. THERMOSTAT - INLET AIR

This error code is shown if the input O.H. INLET AIR is deactivated.
Normally this is due to that protection thermostat for inlet air has trigged due to overheating.
The overheating thermostat for inlet air needs to be mechanically restored.
When the overheating thermostat for inlet air is restored it is possible to reset the error code from
the control system by a short press on the control knob/start button and the ongoing program
will continue. A long press on the control knob/start button will make the control system reset
and ongoing program will be ended.
The error code can be trigged if:
• The inlet air sensor has stopped operating correctly.
• The fan has stopped operating.
• The airflow is obstructed, by lint, overload, etc.
If the overheating thermostat for inlet air is not trigged, but there still is an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.

12:2 O.H. THERMOSTAT - OUTLET AIR

This error code is shown if the input O.H. OUTLET AIR is deactivated.
Normally this is due to that protection thermostat for outlet air has trigged due to overheating.
The overheating thermostat for outlet air needs to be mechanically restored.
When the overheating thermostat for outlet air is restored it is possible to reset the error code from
the control system by a short press on the control knob/start button and the ongoing program
will continue. A long press on the control knob/start button will make the control system reset
and ongoing program will be ended.
The error code can be trigged if:
• The outlet air sensor has stopped operating correctly.
If the overheating thermostat for outlet air is not trigged, but there is still an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.

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128 Troubleshooting

12:3 INLET AIR SENSOR - OPEN

The error code is shown if the analog input INLET AIR TEMP. (PT100) is reading a resistance of
more than approximately 185 Ω. Probably caused by broken PT100 sensor or wiring.
If the inlet air temperature in the SHOW INPUTS menu show a temperature of 222 °C the inlet air
sensor is considered open.
When the inlet air sensor is restored the error code is automatically reset and the ongoing program
will continue.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The error code can be trigged if:
• The sensor, harness or connector is broken. The sensor shall measure around 110 Ohm in room
temperature, see table. (Measure direct over the sensor connectors).
If the measure of inlet air sensor is OK, but there is still an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.
Temp - Sensor resistance
0°C / 32°F - 100 Ω
20°C / 68°F - 107 Ω
30°C / 86°F - 112 Ω
200°C / 392°F - 176 Ω

12:4 INLET AIR SENSOR - SHORT-CIRCUITED

The error code is shown if the analog input INLET AIR TEMP (PT100) is reading a resistance of
less than 100 Ω. Probably caused by broken PT100 sensor or damaged wiring.
If the inlet air temperature in the SHOW INPUTS menu show a temperature of 0 °C the inlet air
sensor is shorted.
When the inlet air sensor is restored the error code is automatically reset and the ongoing program
will continue.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The error can be trigged if:
• The sensor, harness or connector is shorted. The sensor shall measure around 110 Ohm in room
temperature, see table. (Measure direct over the sensor connectors).
If the measure of inlet air sensor is OK, but there is still an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.
Temp - Sensor resistance
0°C / 32°F - 100 Ω
20°C / 68°F - 107 Ω
30°C / 86°F - 112 Ω
200°C / 392°F - 176 Ω

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Troubleshooting 129

12:5 OUTLET AIR SENSOR - OPEN

The error code is shown if the analog input OUTLET AIR TEMP (NTC) is reading a resistance of
more than approximately 26.7 kΩ. Probably caused by broken NTC sensor or wiring.
If the outlet air temperature in the SHOW INPUTS menu shows a temperature of -10 °C the outlet air
sensor is open.
When the outlet air sensor is restored the error code is automatically reset and the ongoing
program will continue.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The error code can be trigged if:
• The sensor, harness or connector is broken. The sensor shall measure around 5 K Ohm in room
temperature, see table. (Measure direct over the sensor).
If the measure of outlet air is OK, but there is still an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.
Temp - Sensor resistance
-10 °C - 26.7 kΩ
15 °C - 7.6 kΩ
20 °C - 6.0 kΩ
25 °C - 4.8 kΩ
30 °C - 3.9 kΩ
100 °C - 0.33 kΩ

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130 Troubleshooting

12:6 OUTLET AIR SENSOR - SHORT-CIRCUITED

The error code is shown if the analog input OULET AIR TEMP (NTC) is reading a resistance of less
than 330 Ω. Probably caused by broken NTC sensor or damaged wiring.
If the outlet air temperature in the SHOW INPUTS menu shows a temperature of 100 °C the outlet
air sensor is shorted.
When the outlet air sensor is restored the error code is automatically reset and the ongoing
program will continue.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The error code can be trigged if:
• The sensor, harness or connector is broken. The sensor shall measure around 5 K Ohm in room
temperature, see table. (Measure direct over the sensor).
If the measure of outlet air sensor is OK, but there is still an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.
Temp - Sensor resistance
-10 °C - 26.7 kΩ
15 °C - 7.6 kΩ
20 °C - 6.0 kΩ
25 °C - 4.8 kΩ
30 °C - 3.9 kΩ
100 °C - 0.33 kΩ

12:8 CONDENSE WATER CONTAINER IS FULL

The pump will run when a program starts for normally 15 seconds. Then it will run again after
normally 3 minutes.
The pump will also run if the input for the float is trigged.
The error code is activated if the input CONDENSER TANK is still activated after 15 seconds.
This means that the pump has tried to empty the condense water container without the signal from
the float in the condense water container has been deactivated.
When the float in the condense water container is restored it is possible to reset the error code
from the control system.
The error code is reset from the control system by a short press on the control knob/start button.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The error code can be trigged if:
• The condense water container is full and the pump is not operating. Check the pump by
activating the CONDENSER PUMP menu in the ACTIVATE OUTPUTS menu when the machine
is in service mode.
• If the pump is running and no water is coming out, the drain is blocked or the float is out of order.
• If water coming out of the hose, it might be partly blocked.
If the pump does not run or if there is no level in the condense water container check the harness,
connectors and functions by reading the electrical schematic and by using the SHOW INPUTS
menu when the machine is in service mode.

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Troubleshooting 131

12:9 HEAT PUMP LOW PRESSURE

The error code is shown if the input HP LOW PRESSURE (low pressure switch for heat pump)
has been deactivated.
The error code can be trigged if there is too little refrigerant in the heat pump or by damaged wiring
or connectors. This error can also be trigged if machine is started in a cold environment.
The error can be reset from the control system when the pressure is restored and the ongoing
program will continue. If error is not possible to reset or repeats see below.
Recommended actions:
1. Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.
2. Try to run again, if error still present, check the heat pump for gas leakage.

12:10 HP HIGH PRESSURE CHECK COOLING SYSTEM AND FILTERS

The error is activated if the input HP HIGH PRESSURE (high pressure switch for heat pump)
has been deactivated.
The errror can be trigged if there is no cooling water to machine or if the airflow is obstructed,
by lint, overload, etc.
The error can be reset when the pressure has dropped below restart level.
Recommended actions:
1. Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.
2. Check cooling water supply.
3. Check airflow and clean filters.

12:11 DRYING ERROR WITH RMC PROGRAM

The error code is shown if the analog input RMC does not register the STOP VALUE FOR RMC
PROGRAM reached within the maximum drying time (normally 90 minutes). When the error is
trigged the machine will automatically go to the cooling module before the program ends.
The error code is reset from the control system by a short press on the control knob/start button.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended. If the clothes are still wet after maximum drying time and the dryer is not
overloaded, check that the heating system is working correct by using the ACTIVATE OUTPUTS
menu when the machine is in service mode.
Note!
Make sure that the fan is active before turning on the heat.
If the clothes are dry, check the RMC system and harness, connectors and functions by reading the
electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode.
• RMC value no load = 0%
• RMC value 100K Ohm between lifter and drum = ~24% (Putting your hand over the lifter onto the
drum will result in approximately 20% RMC value)
• RMC value system short circuit = 50%

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132 Troubleshooting

12:12 DRYING ERROR WITH AUTOSTOP PROGRAM

The error code is shown if the analog input OULET AIR TEMP (NTC) does not register the STOP
VALUE FOR AUTOSTOP PROGRAM reached within the maximum drying time (normally 90
minutes).
When the error is trigged the machine will automatically go to the cooling module before the
program ends.
The error code is reset from the control system by a short press on the control knob/start button.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
If the clothes are still wet after maximum drying time and the dryer is not overloaded, check that the
heating system is working correct by using the ACTIVATE OUTPUTS menu when the machine is
in service mode.
Note!
Make sure that the fan is active before turning on the heat.
If the clothes are dry, check the outlet air sensor and harness, connectors and functions by reading
the electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode.

12:13 DRYING ERROR WITH TIME PROGRAM

The error code is shown if a time program has continued longer than the maximum drying time
(normally 90 minutes) without the door has been opened.
When the error is trigged the machine will automatically go to the cooling module before the
program ends.
The error code is reset from the control system by a short press on the control knob/start button.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.

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Troubleshooting 133

12:14 GAS ERROR PRESS GAS RESET BUTTON

The error code is shown if input GAS ERROR is activated. This means that no flame has been
detected by the gas control box.
The metal probe of the flame sensor generates an electrical current when exposed to the burner's
flame. This signal is detected by the ignition control module which, in turn, cuts off the gas valve
immediately if the sensor does not indicate flame within 3 attempts at each 10 seconds. The
integrity of the sensor's electrical connection is, therefore, critical to proper operation of this system.
When the gas control box is in error mode, a red LED is active on the gas control box. The gas
control box also trigs input GAS ERROR on the control system , which generates the error code.
The control system sends a reset signal to the gas control box via output GAS ERROR RESET by a
short press on the start button or service button (depending on market and segment). When the gas
control box receive a reset command it removes the error. The control system will automatically
restart the program when the error is removed from the gas control box and when heat is allowed
(vacuum needed) the gas control box will try to ignite the gas again.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The gas error can also be reset at the gas control box. The machine will automatically restart
when the error is restored.
The error code can be trigged if:
• The gas control box fails to ignite. Check the gas supply and nozzle pressure.
If the gas control box do not have a gas error but the control system does, check the harness,
connectors and functions by reading the electrical schematic and by using the SHOW INPUTS
menu when the machine is in service mode.

12:15 NO VACUUM

The error code is shown if the input VACUUM is not activated within set time in parameter TIMEOUT
VACUUM.
The error code is reset from the control system by a short press on the control knob/start button.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
The time is defined in Config. 1 parameter TIMEOUT VACUUM.
The error code can be trigged if:
• The fan is not operating or blows in the wrong direction.
• The airflow is obstructed.
• The vacuum switch sensor or hose is disconnected.
• The lint drawer is open, etc.
Check the harness, connectors and functions by reading the electrical schematic and by using the
SHOW INPUTS and ACTIVATE OUTPUTS menus when the machine is in service mode.

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134 Troubleshooting

12:16 VACUUM SWITCH SHORTED

The error code is shown if the input VACUUM was already activated when a program was started.
The error code is reset from the control system by a short press on the control knob/start button.
A long press on the control knob/start button will make the control system reset and ongoing
program will be ended.
Recommended actions:
1. Check the vacuum switch/pressure sensor, harness, connectors and functions by reading the
electrical schematic and by using the SHOW INPUTS menu when the machine is in service mode.

12:253 JUMPER 1

The error code is shown if input JUMPER 1 is not activated.


Jumpers are a by-pass of inputs not used in the machine. How many jumpers used is depending on
configuration. When the jumper is restored the error code is automatically reset and the ongoing
program will continue. A long press on the control knob/start button will make the control system
reset and ongoing program will be ended.
Check the harness, connectors and functions by reading the electrical schematic and by using the
SHOW INPUTS menu when the machine is in service mode.

12:254 JUMPER 2

The error code is shown if input JUMPER 2 is not activated.


Jumpers are a by-pass of input not used in the machine. How many jumpers used is depending
on configuration.
When the jumper is restored the error code is automatically reset and the ongoing program will
continue. A long press on the control knob/start button will make the control system reset and
ongoing program will be ended.
Recommended actions:
1. Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.

12:255 JUMPER 3

The error code is shown if input JUMPER 3 is not activated.


Jumpers are a by-pass of input not used in the machine. How many jumpers used is depending
on configuration.
When the jumper is restored the error code is automatically reset and the ongoing program will
continue. A long press on the control knob/start button will make the control system reset and
ongoing program will be ended.
Recommended actions:
1. Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.

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Troubleshooting 135

15.3.1 MAIN BARRIER


13:1 DRUM POSITIONING TIMED OUT

The error code is shown if input POSITION DRUM 1 and POSITION DRUM 2 is not activated within
set time in Config parameter DRUM POS TIMEOUT.
Recommended actions:
1. Check inputs from positioning sensors DP1 and DP2.

13:2 DRUM UNLOCKING

The error code is shown if input DRUM UNLOCKED is not active or input DRUM LOCKED is
still active after 2,5 seconds.
Recommended actions:
1. Check inputs from indexing sensors FC1 and FC2.

13:3 INNER DOOR OPENING

The error code is shown if input JACK AT HOME is not activated within set time in Config parameter
AUTO INNER DOOR TIME.
Recommended actions:
1. Check input from door jack sensor DP6.

13:4 INNER DOOR JACK POSITION

The error code is shown if input JACK AT HOME is not activated and the reported motor speed
is not zero.
Recommended actions:
1. Check input from door jack sensor DP6.

13:5 DOOR UNLOCKING

The error code is shown if inputs JACK AT HOME does not get inactive.
Recommended actions:
1. Check input from door jack sensor DP6.

13:6 DRUM LOCK POSITION SWITCH

The error code is shown if inputs DRUM UNLOCKED and DRUM LOCKED are both active or
inactive at the same time.
Recommended actions:
1. Check inputs from indexing sensors FC1 and FC2.

13:7 DRUM NOT ROTATING

The error code is shown if positioning sensor on input on J201 is not indicating rotation when
rotation is expected during program run.
Recommended actions:
1. Check that drive belt is not broken.
2. Check positioning sensor on input J201.

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136 Troubleshooting

13:8 DOOR UNLOCKING

The error code is shown if unbalance switch is active at program start.


Recommended actions:
1. Check unbalance switch for proper alignment..
2. Check unbalance switch for electrical fault.

13:9 WATER IN DRUM - CALL SERVICE

This error code will be shown if the control system detects water above safety level when program
is finished. Possibly caused by broken inlet valve and / or drain valve.
Recommended actions:
1. Turn off water inlet to machine.
2. Manually open the drain valve.
3. Check reason for valve malfunction.

13:10 WATER IN DRUM - CALL SERVICE

This error code will be shown if the control system detects water above safety level in idle mode.
Possibly caused by broken inlet valve and / or drain valve.
Recommended actions:
1. Turn off water inlet to machine.
2. Manually open the drain valve.
3. Check reason for valve malfunction.

13:11 UNLOADING DOOR NOT LOCKED

This error code will be shown if the control system detects that the input DOOR LOCKED 2 has not
been activated within a certain time after unloading door is closed.
It will also be activated if the input DOOR LOCKED 2 has been deactivated during an on-going
program.
Possible causes:
This can be caused by a mechanical problem preventing door lock to lock, defective door lock,
loose cable connection to door lock, broken cables to door lock or mechanical problem with
emergency opening of the door.
Recommended actions:
1. Check door lock functionality in service program, by activating door lock and then by checking
check inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock unit to locate intermittent errors.

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Troubleshooting 137

13:12 LOADING DOOR NOT LOCKED

Same error as 11:3 but will only occur in program run.


This error code will be shown if the control system have not detected the input DOOR LOCKED to
be active within a certain time after program start, typically 3 seconds.
Possible causes:
This can be caused by a mechanical problem preventing door lock to lock, defective door lock,
loose cable connection to door lock, broken cables to door lock or mechanical problem with
emergency opening of the door.
Recommended actions:
1. Check door lock functionality in service program, by activating door lock and then by checking
check inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock unit to locate intermittent errors.
4. Check DLCU status in service mode for more information on possible causes.

13:13 UNLOADING DOOR NOT LOCKED

This error code will be shown if the control system detects that the input DOOR LOCKED 2 has not
been activated within a certain time after unloading door is closed.
It will also be activated if the input DOOR LOCKED 2 has been deactivated during an on-going
program.
Possible causes:
This can be caused by a mechanical problem preventing door lock to lock, defective door lock,
loose cable connection to door lock, broken cables to door lock or mechanical problem with
emergency opening of the door.
Recommended actions:
1. Check door lock functionality in service program, by activating door lock and then by checking
check inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock unit to locate intermittent errors.

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138 Troubleshooting

15.3.2 MAIN W&D

14:1 EXTRACTION FAILED DRYING ABORTED

Only on Wash & Dryer. If extraction is omitted, the drying sequence will also be omitted.

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Troubleshooting 139

15.3.3 MAIN DRYER

15:2 DOOR OPEN 2

Only on Pocket washer:


This error code will be shown if the control system detects that the input DOOR CLOSED 2
(unloading side) has been deactivated during an on-going program.
The error can only occur during an on-going program.
Possible causes:
This can be caused by for example a bad or defective door lock, loose cable to door lock, problem
with door lock edge connection, defective input on I/O unit type 10 etc.
Recommended action:
1. Check door lock functionality in service program, but activating door lock and then by checking
inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock to locate intermittent errors.

15:3 DOOR LOCK FAIL 2

Only on Pocket washer:


This error code will be shown if the control system detects that the input DOOR LOCKED 2 has not
been activated within a certain time after unloading door is closed.
It will also be activated if the input DOOR LOCKED 2 has been deactivated during an on-going
program.
Possible causes:
This can be caused by a mechanical problem preventing door lock to lock, defective door lock,
loose cable connection to door lock, broken cables to door lock or mechanical problem with
emergency opening of the door.
Recommended actions:
1. Check door lock functionality in service program, but activating door lock and then by checking
check inputs.
2. Check electrical connections by reading inputs at the same time as cables carefully
moved/pulled.
3. Carefully knock on the door lock unit to locate intermittent errors.
4. Check DLCU 2 status in service mode for more information on possible causes.

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140 Troubleshooting

15:17 DOOR LOCK 2

Only on Pocket washer running with one door setup.


This error code is activated if the input for DOOR LOCKED 2 is active at program start, i.e. the door
is locked although the control system has not requested locking.
Possible causes:
• DLCU 2 is in error mode after previous program run.
• Door lock solenoid broken.
Recommended actions:
1. Check door lock functionality in service program, by activating door lock and then by checking
inputs.
2. Check DLCU 2 status in service mode for more information on possible causes.
3. If DLCU 2 is in error mode, wait five minuts for automatic reset or manually reset the DLCU 2 in
service mode.

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Troubleshooting 141

DRUM MOTOR COMMON

20:1 O.H. DRUM MOTOR

This error code will be shown if the control system detects that the input OH DRUM MOTOR
is deactivated during program run.
The overheating protection is automatically restored. When the overheating protection is restored
the error code is automatically reset and the ongoing program will continue. A long press on the
control knob/start button will make the control system reset and ongoing program will be ended.
The error code can be trigged if:
1. The motor is very warm. Check that the vent holes in the motor are not covered.
If the overheating protection is not trigged, but there is still an error code:
2. Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.

20:2 NO MOTOR COMMUNICATION

This error code occurs if the first message sent from the CPU to the MCU was not replied to
during start up.
Recommended actions:
1. Check that there is power reaching the MCU. Check the fuses in the Protection Cable. If one of
the components in the Protection Cable is damaged, the cable must be replaced.
2. Check that the green power indication LED on the MCU is on. The LED can be seen by looking
down by the MCU edge connections.
3. Check that the communication cable between the CPU board and the MCU is intact and not
damaged. Measure also with a reference instrument to see whether there is contact between all
the leads in the communication cable.

20:3 LOST MOTOR COMMUNICATION

This error code occurs if the communication between the CPU and the MCU has stopped working.
Recommended actions:
1. Check that there is power reaching the MCU. Check the fuses in the Protection Cable. If one of
the components in the Protection Cable is damaged, the cable must be replaced.
2. Check that the indicator LED on the MCU is on. The LED can be seen by looking down by
the MCU edge connections.
3. Check that the communication cable between the CPU board and the MCU is intact and not
damaged. Measure also with a reference instrument to see whether there is contact between all
the leads in the communication cable.

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142 Troubleshooting

DRUM MOTOR EWD

21:1 HEATSINK TOO HOT

This error code is generated by the MCU for drum motor.


There is a temperature sensor (NTC) mounted on the MCU cooling flange next to the power
transistors in the output stage. If the temperature of the cooling flange gets too high (> 90°C) the
error code will be set to protect the transistors.
The cause of high cooling flange temperature can be e.g. a stiff drum in combination with intensive
use and high ambient temperature. There may also be an error in the motor (sticking bearings or
short circuit in windings, which impairs the efficiency of the motor).
Recommended actions:
1. Make sure the drum turns easily.
2. Check the value on the error code counter for the error code.
3. Check the last 8 MCU error codes.
4. Start a 90°C normal program with load on continuous operation and measure the temperature of
the motor and MCU.
5. Replace the defective part.

21:2 MOTOR TOO HOT

This error code is generated by the MCU for the drum motor.
Each time the motor is started from stationary, the MCU will first measure the resistance between
two phases in the motor. The MCU processor governs the output transistors so that a DC current
flows between two phases in the motor winding. The actuation of the transistors is a measure of the
voltage applied to the winding and the resistance can be calculated using the current and voltage
values. The resistance can then be converted to a temperature since the winding resistance at
20°C and the temperature coefficient are known. If the average value of the four latest temperature
readings is higher than the maximum motor temperature (e.g. 150°C), the error code will be shown.
Possible causes:
The cause of high motor temperature can be a stiff drum, possibly in combination with intensive use
and high ambient temperature. There may also be an error in the motor (sticking bearings or short
circuit in windings, which impairs the efficiency of the motor). There could also be a contact error in
the connectors between the MCU and the motor or an error in the motor cable. An error in MCU
temperature measurement circuits can also occur.
Recommended actions:
• Make sure the drum turns easily.
• Check the value on the error code counter for the error code.
• Check the last 8 MCU error codes.
• Measure the three phases to the phase resistors on the MCU motor connector (disconnect MCU
and take the reading in the cable connector) to make sure they are the same.
• Start a 90°C normal program with load on continuous operation and measure the temperature of
the motor and MCU.
• Replace the defective part.

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Troubleshooting 143

21:3 NO INTERLOCK

This error code is generated by the MCU for drum motor.


The MCU must be powered with 230V / 50 or 60 Hz on the interlock input in order to drive the motor.
This signal is a confirmation that the door is closed and locked.
MCU receives its commands to rotate the drum from the CPU via a serial communication link
between the MCU and CPU. Since the CPU also has access to the interlock signal, the CPU must
never send a run command to the MCU if the interlock signal is missing. If this does happen,
this error code will be shown.
Possible causes:
The cause of this error code being activated can be e.g. a break in the cable leading the interlock
signal to the MCU. There may also be an error in the connector in the door lock, which connects
230V / 50Hz to the interlock signal. An error in the interlock circuits of the MCU can also set this
error code.
Recommended actions:
1. Use a multimeter to check that the interlock signal is present on X302:1-2 when the door lock is
activated. Read also bit 1 in the second byte under MCU STATUS in the service program (the
bits are numbered from 0 to 7 where bit 0 is on the far right). If bit 1 in the second byte is 1 then
the lock is open, while a 0 indicates that the lock is closed.
2. Replace the defective part.

21:4 NO COMMUNICATION

This error code is generated by the MCU for drum motor.


MCU detects there is there is a problem in communication with CPU.
Possible causes:
Bad contact in harness or connectors between CPU and MCU.
Recommended actions:
1. Check wiring, connections between CPU and MCU.

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144 Troubleshooting

21:5 MOTOR SHORT CIRCIUT

This error code is generated by the MCU for drum motor.


The MCU reads the power consumption of the motor continuously. If the current for some reason
exceeds a predetermined limit, the MCU will cut the current to the motor. After the motor has
stopped (= tachometer indicates stationary motor), the MCU will attempt to restart it. If the MCU
then detects high motor current again, this error code will be activated. If on restarting after a first
short circuit, the MCU rotates normally, the error code will not be shown.
Possible causes:
This error code can be activated for a number of reasons:
• Short circuit in motor. Measure motor windings with a Motor Tester.
• Short circuit internally in motor winding (impaired efficiency, higher current consumption).
• Short circuit in motor cables.
• Short circuit in connectors.
• Drops of water causing short circuits in the motor connector.
• Short circuit in the MCU output transistors.
• Bad contact in tacho signal.
• Bad contact in interlock signal.
Recommended actions:
1. If the error is a stable one, it is generally not difficult to locate the defective unit through resistance
measurement and testing with the service program. Measure motor windings with a Motor Tester.
2. Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU
ERROR LOG 2. Review following:
SHORT CIRCUIT 2 (specifies how many times the error code has been active).
SHORT CIRCUIT 1 (specifies how many times the current limit has been exceeded. The
difference between short circuit 1 and short circuit 2 indicates how many times there has been a
short circuit 1 that has not been confirmed when restarting the motor).
LAST FAULT CODE N/8 (shows the 8 latest error codes).
TACHO ERROR LOW SPEED (can give a clue in case of intermittent errors).
TACHO ERROR HIGH SPEED (can give a clue in case of intermittent errors).

21:6 INTERLOCK HARDWARE

This error code is generated by the MCU for drum motor.


The MCU must be powered with 230V / 50 or 60 Hz on the interlock input in order to drive the motor.
The interlock circuits in the MCU have been split into two channels so that a component error in
MCU cannot give a false confirmation that the door is locked. These two channels are checked
against each other. If this check gives an incorrect result this error code will be shown.
Possible cause:
The reason for this error code being activated can be attributed to an error in the interlock circuits
in motor control.
Recommended actions:
1. Replace MCU.

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Troubleshooting 145

21:7 LOW DC VOLTAGE

This error code is generated by the MCU for drum motor.


The MCU constantly measures the voltage over the mains input. If the voltage is below a predefined
limit, the MCU will shut off the current to the motor. Once the motor has stopped (= the tacho sensor
indicates that the motor is stationary), the MCU checks to see whether the input voltage is still low.
If it is, this error code is shown. The reason for this error code being activated can be low mains
voltage or that the machine’s on/off switch has been operated in an unsuitable manner.
Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU
ERROR LOG 2:
• UNDERVOLTAGE 2 (specifies how many times this error code has been active).
• UNDERVOLTAGE 1 (specifies how many times the voltage has dropped below the limit. The
difference between undervoltage 1 and undervoltage 2 indicates how many times there has been
an undervoltage 1 without it being confirmed when the motor has stopped).
• LAST FAULT CODE N/8 (shows the 8 latest error codes) Undervoltages can be registered
even during normal operation. Consequently, a small number of registrations need not mean
that there is an error in the MCU.
Recommended actions:
1. Check that the supply voltage is stable and never drops below nominal voltage - 10%.
2. Check the fuses and cables.
3. Check the supply voltage in the network cabling and at the MCU in the machine.

21:8 HIGH DC VOLTAGE

This error code is generated by the MCU for drum motor.


The MCU constantly measures the voltage over the mains input. If the voltage exceeds a predefined
limit, the MCU will shut off the current to the motor. Once the motor has stopped (= the tacho
sensor indicates that the motor is stationary), the MCU checks to see whether the input voltage
is still high. If it is, this error code is shown.
Possible causes:
The reason for this error code being activated can be high mains voltage (e.g. power surge).
Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU
ERROR LOG 2:
• OVERVOLTAGE 2 (specifies how many times this error code has been active)
• OVERVOLTAGE 1 (specifies how many times the voltage limit has been exceeded. The difference
between overvoltage 1 and overvoltage 2 gives the number of times overvoltage 1 has occurred
without it being confirmed when the motor has stopped).
• LAST FAULT CODE N/8 (shows the 8 latest error codes). Overvoltage registrations can also
occur if there is a bad contact in the tacho signal. Check also the following registers: TACHO
ERROR LOW SPEED (number of short tacho interruptions during wash rpm). TACHO ERROR
HIGH SPEED (number of short tacho interruptions during extraction rpm).
Recommended actions:
1. Check the tacho cables if there are many registrations in the TACHO CUT-OUT registers.

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146 Troubleshooting

21:12 NO PARAMET. SET IN MCU

This error code is generated by the MCU for drum motor.


The MCU contains several different parameter sets for different motors. During power up the control
system checks that the correct parameter set digit is written into the MCU. If not, the control system
will write down the parameter set digit defined in fixed configuration.
If the MCU discovers that no parameter set value is written down into the MCU, the error code
will be shown.
Possible causes:
This can be caused by wrong software in CPU or wrong MCU for the current machine.
Recommended actions:
1. Make sure correct machine software and correct MCU are used.

21:13 UNBALANCE

This error code is generated by the MCU for drum motor.


The MCU monitors the unbalance switch status. If the status is active already at program start, this
error code is shown.

21:15 MOTOR NOT FOLLOW

This error code is generated by the MCU. The MCU must always receive information on the
rotation of the motor from the tacho sensor in order to rotate. If the tacho sensor is not working,
the motor can rotate for max. 10 seconds during the starting process. After this period, this error
code will be activated.
Possible causes:
• Break in the cables between the tacho sensor and the MCU.
• Break in connectors in tacho cables.
• Break in one of the phases to the motor (cables or connectors). This error can be suspected if
the motor does not rotate for 10 seconds (the motor will not start with only two phases).
• Error in tacho generator.
• Error in tacho circuits in the MCU.
Further information can be obtained by studying the contents of MCU ERROR LOG 1 and MCU
ERROR LOG 2. Study the following:
• MOTOR NOT FOLLOW (specifies how many times this error code has occurred).
• LAST ERROR CODE N/8 (shows the 8 latest error codes).
• TACHO ERROR LOW SPEED (can give a clue in case of intermittent errors).
• TACHO ERROR HIGH SPEED (can give a clue in case of intermittent errors).
Recommended actions:
1. Replace the defective part.

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Troubleshooting 147

15.3.4 DRUM MOTOR KEB


22:1 OVERVOLTAGE

The Motor Control Unit indicates error E.OP.


Voltage in DC-link too high.
Internal message 1.
Recommended actions:
1. Verify input voltage supply to machine (all phases).
2. Check that input choke is connected.
3. Check if braking resistor is defective.
4. Switch off the mainpower for 2 minutes.
5. Restart the machine.

22:2 UNDERVOLTAGE

The Motor Control Unit indicates error E.UP.


Voltage in DC-link too low.
Internal message 2.
Recommended actions:
1. Verify input voltage supply to machine (all phases).
2. Switch off the mainpower for 2 minutes.
3. Restart the machine.

22:3 PHASE FAILURE

The Motor Control Unit indicates error E.UPh.


One phase of input voltage missing. (Ripple detected).
Internal message 3.
Recommended actions:
1. Check power supply.
2. Check for blown fuses.

22:4 OVERCURRENT

The Motor Control Unit indicates error E.OC.


Peak current too high.
Internal message 4.
Recommended actions:
1. Verify that the load in the machine does not exceed maximum load.
2. Verify that the load in the machine have distributed correctly before spin.
3. Check FC for short-circuit at output transistors.
4. Check motor including cable for short-circuit.
5. Switch off the main power to machine for 5 minutes.
6. Restart the machine.

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148 Troubleshooting

22:6 OVERHEAT INTERNAL

The Motor Control Unit indicates error E.OHI.


Internal overheating in frequency controller. Can only be reset when internal temperature has
dropped by 3 °C.
This is indicated by message E.nOHI. See also error code 22:7.
Internal message 6.
Recommended actions:
1. Switch off the main power to machine for 30 minutes.
2. Restart the machine.

22:7 NO OVERHEAT INTERNAL

The Motor Control Unit indicates error E.nOHI.


Error OVERHEAT INTERNAL is reset. See also error code 22:6.
Internal message 7.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:8 OVERHEAT POWER MODULE

The Motor Control Unit indicates error E.OH.


Too high temperature on power module heat sink.
Error can only be reset when temperature is normal again. This is indicated by message E.nOH.
See also error code 22:36.
Internal message 8.
Recommended actions:
1. Check that cooling fan is working and that fan grid is not clogged..
2. Check that heat sink is not soiled.
3. Very high ambient temperature.
4. Switch off the main power to machine for 30 minutes.
5. Restart the machine.

22:9 DRIVE OVERHEAT

The Motor Control Unit indicates error E.dOH.


Motor temperature too high. Can only be reset when motor temperature has dropped (E.ndOH,
Resistance at terminals T1/T2 > 1650 Ω) This is indicated by message E.ndOH. See also error
code 22:11)
Internal message 9.
Recommended actions:
1. Switch off the mainpower for 30 minutes until motor has cooled down.
2. Restart the machine. If problem persists, check motor windings etc.

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Troubleshooting 149

22:11 NO DRIVE OVERHEAT

The Motor Control Unit indicates error E.ndOH.


Error MOTOR OVERHEAT is reset. See also error code 22:9.
Internal message 11.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:12 POWER UNIT

The Motor Control Unit indicates error E.Pu.


General power circuit fault.
Internal message 12.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:13 POWER UNIT NOT READY

The Motor Control Unit indicates message nO_PU.


Power circuit not ready or identified by controller.
Internal message 13.
Recommended actions:
1. Wait 2 minutes and try to start again.
2. Switch off the main power to machine for 5 minutes.
3. Restart the machine.

22:14 POWER UNIT INVALID

The Motor Control Unit indicates error E.PUIN.


Power unit invalid. Software version in power module and control board does not match.
Internal message 14.

22:15 LOAD SHUNT FAULT

The Motor Control Unit indicates error E.LSF.


Load-shunt relay is not ready. Appears for a short time during switch-on.
Internal message 15.
If message remains, check following:
1. Wrong input voltage or too low.
2. Braking resistor defective or wrongly connected.
3. Hardware fault in controller.
4. Switch off the main power to machine for 5 minutes.
5. Restart the machine.

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150 Troubleshooting

22:16 OVERLOAD

The Motor Control Unit indicates error E.OL.


Overload counter has reached 100%.
The error can only be reset after overload counter has reached 0% again. This is indicated by the
message E.nOL. See also error 22:17.
Internal message 16.
Leave machine powered up without running any program for 30 minutes.
1. Check machine is not loaded more than intended.
2. Check motor and drum for mechanical fault. (jamming).
3. Check motor for electrical fault.
4. Switch off the main power to machine for 5 minutes.
5. Restart the machine.

22:17 NO OVERLOAD

The Motor Control Unit indicates error E.nOL.


Overload counter is reset to 0%. See also error 22:16.
Internal message 17.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:18 BUS

The Motor Control Unit indicates error E.buS.


Timeout of monitoring time of communication between operator unit and inverter (Watchdog).
Internal message 18.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:19 OVERLOAD 2

The Motor Control Unit indicates error E.OL2.


Standstill constant current exceeded.
The error can only be reset after cooling time has elapsed. This is indicated by the message
E.nOL2. See also error code 22:20.
Internal message 19.
1. Wait until message 22:20, No ERROR over load 2 is shown.
2. Switch off the main power to machine for 5 minutes.
3. Restart the machine.

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Troubleshooting 151

22:20 NO OVERLOAD 2

The Motor Control Unit indicates error E.nOL2.


Cooling time has elapsed, error over load 2 is reset. See also error code 22:19
Internal message 20.
1. Restart the machine.

22:21 EEPROM DEFECTIVE

The Motor Control Unit indicates error E.EEP.


EEPROM defective.
Internal message 21.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.
Note!
The EEPROM can not be written to, meaning parameter changes are not possible.

22:22 POWER UNIT COMMUNICATION

The Motor Control Unit indicates error E.PUCO.


Parameter value could not be written to power circuit.
Internal message 22.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:23 BUS SYNCHRON.

The Motor Control Unit indicates error E.SbuS.


Problem with Bus synchronization.
Internal message 23.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:30 MOTOR PROTECTION

The Motor Control Unit indicates error E.OH2.


Electronic motor protection relay has tripped.
Internal message 30.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

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152 Troubleshooting

22:31 EXTERNAL FAULT

The Motor Control Unit indicates error E.EF.


External fault. This error can be triggered if a digital input is programmed as external error input,
and trips. Not used in this application.
Internal message 31.

22:32 ENCODER 1

The Motor Control Unit indicates error E.EnC.


Cable breakage in the encoder. Not used in this application.
Internal message 32.

22:33 POWER FACTOR CONTROL

The Motor Control Unit indicates error E.PFC.


Error in the power factor control.
Internal message 33.
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:36 NO OVERHEAT POWER MODULE

The Motor Control Unit indicates error E.nOH.


Temperature on heat sink is within permissible range again. See also error 22:8.
Internal message 36.
1. Restart the machine.

22:39 SET

The Motor Control Unit indicates error E.SEt.


It has been attempted to access a locked parameter set.
Internal message 39.
Recommended actions:
1. Upgrade machine software to latest version. Restart machine.

22:46 PROTECT. ROT. FORWARD

The Motor Control Unit indicates error E.PrF.


Forward (right) limit switch is activated. Not used in this application.
Internal message 46.

22:47 PROTECT. ROT. REVERSE

The Motor Control Unit indicates error E.Prr.


Reverse (left) limit switch is activated. Not used in this application.
Internal message 47.

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Troubleshooting 153

22:49 POWER UNIT CODE INVALID

The Motor Control Unit indicates error E.Puci.


Power unit code invalid. During initialization the power unit was not recognized or identified
as invalid.
Internal message 49.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:50 POWER UNIT CHANGED

The Motor Control Unit indicates error E.Puch. Power unit changed.
Power module ID was changed. With a valid power unit the error can be reset by writing to SY.3,
see inverter manual.
Mismatch between CPU module and Power module internally in Frequency controlled due to
bad contact.
Internal message 50.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:51 DRIVER RELAY

The Motor Control Unit indicates error E.dri.


Error in Driver relay.
Internal message 51.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:52 HYBRID

The Motor Control Unit indicates error E.Hyb.


Error hybrid. Invalid encoder interface identifier. Not used in this application.
Internal message 52.

22:54 COUNTER OVERRUN 1

The Motor Control Unit indicates error E.co1.


Counter overflow encoder channel 1. Not used in this application
Internal message 54.

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154 Troubleshooting

22:55 COUNTER OVERRUN 2

The Motor Control Unit indicates error E.co2.


Counter overflow encoder channel 2. Not used in this application
Internal message 55.

22:56 BRAKE

The Motor Control Unit indicates error E.br.


Error brake. Not used in this application.
Internal message 56.

22:57 INITIALISATION MFC

The Motor Control Unit indicates error E.InI.


MFC not booted.
Internal message 57.

22:58 OVER SPEED

ERROR over speed in KEB Motor Control Unit.


Internal message 105.
Recommended actions:
1. Restart the machine.

22:87 OVERHEAT INT.

Warning: The Motor Control Unit indicates A.OHI.


Internal overheating in frequency controller. Can only be reset when internal temperature has
dropped by 3 °C.
This is indicated by message A.nOHI. See also error code 22:92.
Internal message 87.
Recommended actions:
1. Switch off the main power to machine for 30 minutes.
2. Restart the machine.

22:88 NO OVERHEAT POWER MODULE

Warning: The Motor Control Unit indicates A.nOH.


Warning Overtemperature of power module heat sink is reset. See also error code 22:89.
Internal message 88.
Recommended actions:
1. Restart the machine.

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Troubleshooting 155

22:89 OVERHEAT POWER MODULE

Warning: The Motor Control Unit indicates A.OH.


Overtemperature of power module heatsink. See also error code 22:88.
Internal message 89.
Recommended actions:
1. Switch off the main power to machine for 30 minutes.
2. Restart the machine.

22:90 EXTERNAL FAULT

Warning: The Motor Control Unit indicates A.EF.


External fault. This warning can be triggered if a digital input is programmed as external error
input, and trips. Not used in this application.
Internal message 90.

22:91 NO DRIVE OVERHEAT

Warning: The Motor Control Unit indicates A.ndOH.


Warning Drive motor overheat is reset. See also error code 22:96.
Internal message 91.
Recommended actions:
1. Restart the machine.

22:92 NO OVERHEAT INT.

Warning: The Motor Control Unit indicates A.nOHI.


Overheat internal is reset. See also error code 22:87.
Internal message 92.
Recommended actions:
1. Restart the machine.

22:93 BUS

Warning: The Motor Control Unit indicates A.buS.


Timeout of monitoring time of communication between bus operator and inverter (Watchdog).
Internal message 93.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:94 PROTECT. ROT. FORWARD

The Motor Control Unit indicates error A.PrF.


Forward (right) limit switch is activated. Not used in this application.
Internal message 94.

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156 Troubleshooting

22:95 PROTECT. ROT. REVERSE

The Motor Control Unit indicates error A.Prr.


Reverse (left) limit switch is activated. Not used in this application.
Internal message 95.

22:96 DRIVE OVERHEAT

Warning: The Motor Control Unit indicates A.dOH.


Motor temperature too high. Can only be reset when motor temperature has dropped (Resistance
at terminals T1/T2 > 1650 Ω) This is indicated by message A.ndOH. See also error code 22:91.
Internal message 96.
Recommended actions:
1. Switch off the mainpower for 30 minutes until motor has cooled down.
2. Restart the machine. If problem persists, check motor windings etc.

22:97 MOTOR PROTECTION

Warning: The Motor Control Unit indicates A.OH2.


Electronic motor protection relay has tripped.
Internal message 97.
Recommended actions:
1. Switch off the main power to machine for 5 minutes.
2. Restart the machine.

22:98 NO OVERLOAD

Warning: The Motor Control Unit indicates A.nOL.


Overload counter is reset to 0%. See also message 22:99.
Internal message 98.
Recommended actions:
1. Restart the machine.

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Troubleshooting 157

22:99 OVERLOAD 1

Warning: The Motor Control Unit indicates A.OL.


Overload counter has reached 100%.
The warning can only be reset after overload counter has reached 0% again. This is indicated by
the message A.nOL. See also message 22:98.
Internal message 99.
Leave machine powered up without running any program for 30 minutes.
Recommended actions:
1. Check machine is not loaded more than intended.
2. Check motor and drum for mechanical fault. (jamming).
3. Check motor for electrical fault.
4. Restart the machine.

22:100 OVERLOAD 2

Warning: The Motor Control Unit indicates A.OL2.


Standstill constant current exceeded.
The message can only be reset after cooling time has elapsed. This is indicated by the message
A.nOL2. See also message 22:101.
Internal message 100.
Recommended actions:
1. Wait until message 22:101, NO OVERLOAD 2 is shown.
2. Restart the machine.

22:101 NO OVERLOAD 2

Warning: The Motor Control Unit indicates A.nOL2.


Cooling time has elapsed, error over load 2 is reset. See also message 22:100.
Internal message 101.
Recommended actions:
1. Restart the machine.

22:102 SET

Warning: The Motor Control Unit indicates error A.SEt.


It has been attempted to access a locked parameter set.
Internal message 102.
Recommended actions:
1. Upgrade machine software to latest version.
2. Restart the machine.

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158 Troubleshooting

FAN MOTOR COMMON

30:1 O.H. FAN MOTOR

This error code will be shown if the control system detects that the input OH FAN MOTOR is
deactivated during program run.
The overheating protection is automatically restored. When the overheating protection is restored
the error code is automatically reset and the ongoing program will continue. A long press on the
control knob/start button will make the control system reset and the ongoing program will be ended.
The error code can be trigged if:
• The motor is very warm. Check that the vent holes in the motor are not covered.
If the overheating protection is not trigged, but there is still an error code:
• Check the harness, connectors and functions by reading the electrical schematic and by using
the SHOW INPUTS menu when the machine is in service mode.

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Troubleshooting 159

INTERNAL COM.

40:1–40:10 I/O INTERLOCK Axxx

This error code will be shown if the control system detects that the input IO INTERLOCK is not
active. I/O unit designation, Axxx, that is shown in the error description is according to electric
schematics and electrical component list.
Recommended actions:
1. Check that door is actually locked.
2. Check DLCU status in service mode for more information on possible causes.
3. Check P-bus connectors on I/O board for present interlock signal.
4. Check that D-bus connector is fitted correctly with regards to the rib on the connector and
the slot in the plastic cover of the I/O board.

40:11–40:20 I/O COMMUNICATION Axxx

The error code is shown if the control system can not communicate with one or several I/O units
on D-bus. I/O unit designation, Axxx, that is shown in the error description is according to electric
schematics and electrical component list. Errors are related to the D-Bus communication port
between CPU and the different I/O units in the machine. The error code is shown if the control
system has lost communication with one or more I/O units for a certain time.
If there is communication between the I/O unit and control system the LED next to the service
button will flash.
If there is no communication to the I/O unit but power, the LED will light when the button is pressed
on the I/O board (all I/O boards except for I/O unit type 6).
Possible causes:
• Mistake when configurating I/O unit adress at set up. Button on wrong I/O unit pressed during
config.
• Two or more I/O units have the same I/O adressing.
• Bad or intermittent contact in D-Bus wiring between I/O units and CPU or between I/O units.
• Squeezed or shorted D-bus cables (shorted to ground).
• An old version of an I/O unit is fitted in the machine that do not support Compass Pro. Check
part number compared to original I/O board or spare parts list.
Recommended actions:
1. Check that all I/O units are configured in I/O CONFIGURATION menu when the machine
is in service mode. Alternatively use Common Service Tool to get a overview of the I/O unit
configuration. Use the electric schematic to find correct I/O board to address.
2. If all I/O units are present in the list, check the LED as above, harness, connectors and functions
by reading the electrical schematic.
3. Check that the I/O units fitted in the machine supports Compass Pro. Check part number
compared to original I/O board or spare parts list.
4. Update the machine software to latest available version.

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160 Troubleshooting

40:21 I/O COMMUNICATION

Only on Barrier washer.


The error code is activated if the control system no longer can communicate with Barrier I/O unit or
if the communication is intermittent. I/O unit designation that is shown in the error description is
according to electric schematics and electrical component list.
Barrier I/O board is connected to M-COM port on CPU in paralell with the MCU for drum. Electrical
interface is RS-485. The error code is shown if the control system has lost or only have intermittent
communication with the I/O unit.
Possible causes:
• Bad contact in harness or connectors between CPU/MCU and I/O unit.
• The I/O board is incorrectly configured on DIP switches (SW210 and SW202)
Recommended actions:
1. Check wiring, connections configuration of I/O unit according to service manual.

40:22 I/O BOARD MISHMASH

The error code is shown if wrong Type of I/O unit is fitted.


Could also occur if adressessing of the I/O units is made in a incorrect way.
After addressing of I/O units the CPU reads the Type of each unit.
If there is a mismatch between what the Type of I/O unit the CPU finds, and what the I/O unit type
the software configuration expects, the error will be shown.
Machine will not run until problem is solved. There are two exceptions: I/O type 1 can be used
when I/O type 11 is expected, but not oposite. I/O type 8 can be used when I/O type 81 is expected,
but not oposite.
Possible causes:
• When adressing the I/O units the operator has pressed a the button on the wrong I/O unit.
• Wrong type of I/O unit if fitted in the machine.
• Two I/O units have got the same adress.
Recommended actions:
1. Readdress all I/O units.
Use I/O CONFIGURATION function in service mode.
Alternatively use Common Service Tool, I/O addressing function.
2. Use the electric schematic to find correct I/O board to address.
3. Use Common Service Tool, I/O addressing function to get best overview/visualization of the
problem.

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Troubleshooting 161

INTERNAL COM. I/O TYPE 10

41:1 CHARGE CIRCUIT

The DLCU on I/O board type 10 contains an arming circuit that is charged when the door lock coil
is to be activated. For safety reasons, this arming circuit must be discharged when the door lock
coil is not to be activated. If the arming circuit for operating the door lock is charged when it is not
supposed to be, an error message will be sent to the CPU.
CPU reads the error message when the door is locked and unlocked and generates an error. The
error is ignored between these two occasions.
Possible causes:
• The error can bee caused by overloads and/or defective components in the DLCU on I/O
board type 10.
For pocket machine, this error relates to I/O board type 10 on "Loading side".
See also corresponding error 41:21 for I/O type 10 on "Unloading side".

41:2 SET SIGNAL NO TACHO. WAIT 5 MINUTES

The DLCU on I/O board type 10 counts the tacho pulses from the motor in order to guarantee that
the drum is standing still before the door is opened. To ensure that the signal from the tacho
generator is working correctly, DLCU compares the tacho signal with a digital bit value from the
CPU, which is due to the CPU having activated the motor (See DLCU status indication).
Error will reset automatically after 5 minutes and door will then unlock. The error message is
filtered in such a way that: - the digital bit value should have been active for more than 2 seconds
- when the digital bit value goes low, tacho signal must be present - test is only performed when
door is about to unlock.
Possible causes:
• Open or shorted circuit to the tacho sensor.
• Damaged tacho sensor or magnet.
• Secondary fault due to a error in the motor system.
Recommended actions:
1. Check that motor is actually running.
2. Check there is voltage from tachometer output when motor is running.
3. Check that rotation is detected in DLCU status for the I/O type 10 board.
For pocket machine, this error relates to I/O board type 10 on "Loading side".
See also corresponding error 41:22 for I/O type 10 on "Unloading side".

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162 Troubleshooting

41:3 ACTUATOR CIRCUIT

The DLCU on I/O board type 10 continuously controls the circuit to the door lock solenoid. DLCU
can detect an open circuit (>50 kΩ) but not a short circuit.
If case of an open circuit, CPU will show the error.
The error will disappear if the error is removed.
Possible causes:
• Open circuit to the door lock solenoid.
• Open circuit in the door lock solenoid.
• Error or open circuit in the I/O board 10 circuits.
Recommended actions:
1. Check resistance in door lock solenoid circuit. Correct reading is approx. 6 Ω.
2. Check if error "AC" still remains in DLCU status.
For pocket machine, this error relates to I/O board type 10 on "Loading side".
See also corresponding error 41:23 for I/O type 10 on "Unloading side".

41:21 CHARGE CIRCUIT

Only on Pocket washer.


Pocket washer uses two I/O boards type 10, one for the "Loading side" and one for the "Unloading
side".
This error relates to I/O board type 10 on "Unloading side".
See also corresponding error 41:1 for I/O type 10 on "Loading side".
The DLCU on I/O board type 10 contains an arming circuit that is charged when the door lock coil
is to be activated. For safety reasons, this arming circuit must be discharged when the door lock
coil is not to be activated. If the arming circuit for operating the door lock is charged when it is not
supposed to be, an error message will be sent to the CPU.
CPU reads the error message when the door is locked and unlocked and generates an error. The
error is ignored between these two occasions.
Possible causes:
• The error can bee caused by overloads and/or defective components in the DLCU on I/O
board type 10.

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Troubleshooting 163

41:22 SET SIGNAL NO TACHO. WAIT 5 MINUTES

Only on Pocket washer.


Pocket washer uses two I/O boards type 10, one for the "Loading side" and one for the "Unloading
side".
This error relates to I/O board type 10 on "Unloading side".
See also corresponding error 41:2 for I/O type 10 on "Loading side".
The DLCU on I/O board type 10 counts the tacho pulses from the motor in order to guarantee that
the drum is standing still before the door is opened. To ensure that the signal from the tacho
generator is working correctly, DLCU compares the tacho signal with a digital bit value from the
CPU, which is due to the CPU having activated the motor (See DLCU status indication).
Error will reset automatically after 5 minutes and door will then unlock.
The error message is filtered in such a way that:
• The digital bit value should have been active for more than 2 seconds.
• When the digital bit value goes low, tacho signal must be present.
• Test is only performed when door is about to unlock.
Possible causes:
• Open or shorted circuit to the tacho sensor.
• Damaged tacho sensor or magnet.
• Secondary fault due to a error in the motor system.
Recommended actions:
1. Check that motor is actually running.
2. Check there is voltage from tachometer output when motor is running.
3. Check that rotation is detected in DLCU status for the I/O type 10 board.

41:23 ACTUATOR CIRCUIT

Only on Pocket washer.


Pocket washer uses two I/O boards type 10, one for the "Loading side" and one for the "Unloading
side".
This error relates to I/O board type 10 on "Unloading side".
See also corresponding error 41:3 for I/O type 10 on "Loading side".
The DLCU on I/O board type 10 continuously controls the circuit to the door lock solenoid. DLCU
can detect an open circuit (>50 kΩ) but not a short circuit. If case of an open circuit, CPU will show
the error. The error will disappear if the error is removed.
Possible causes:
• Open circuit to the door lock solenoid.
• Open circuit in the door lock solenoid.
• Error or open circuit in the I/O board 10 circuits.
Recommended actions:
1. Check resistance in door lock solenoid circuit. Correct reading is approx. 6 Ω.
2. Check if error "AC" still remains in DLCU status.

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164 Troubleshooting

INTERNAL COM. I/O TYPE 6

42:1 INTERNAL ERROR

I/O unit type 6, reading of internal analog values out of range.


Possible causes:
• Intermittent error in wiring to I/O type 6 unit.
• Internal error in I/O type 6.
Recommended actions:
1. Switch power off for 1 minute and try again.
2. If problem remains, replace defective part.

42:2 POSITION TEST

Position test is used to verify that I/O type 6 unit is correctly assembled and fixed in the expected
position.
Recommended actions:
1. Check that I/O type 6 unit is assembled and fixed in correct position.

42:3 EXTRACT TEST

I/O unit type 6 is not able to read any or too low values during extraction.
Recommended actions:
1. Check that I/O unit type 6 unit is assembled and fixed in correct position.
2. Put some unbalance in drum and run motor to extraction speed in service program.
Check analog input readings for I/O 6.

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Troubleshooting 165

15.3.5 EXTERNAL COM. CMIS

50:18 START NOT ALLOWED

External MIS system (management information system) has denied the machine to start. MIS
system can be any external, communicating system, like CMIS, Payments system, TMIS etc.
Recommended actions:
1. Check for reason in payment system. Program not paid, Too short time of booked session left
for the selected program, Machine not reserved, Start not allowed.
2. External input for "START NOT allowed" is active.

50:20 OUT OF OPERATION

External MIS system (management information system) has set machine out of operation.
MIS system can be any external, communicating system, like CMIS, Payments system, TMIS etc.
Recommended actions:
1. Check for the reason in the settings for MIS system.

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166 Troubleshooting

EXTERNAL COM. PAYMENT

51:22 NO CBT COMMUNICATION

Machine connected to payment system using serial communication to machine.


Cause:
• Communication has been established once and then interupted.
Recommended actions:
1. Check electrical connections between CPU and payment system.
2. If running in a network, check network cables between machine and payment system.
3. Check that payment system is operational.
4. Check that payment system and machine is configured to the same Machine adress (Config 1).
5. To reset machine to working state without repairing payment system, use Reset CBT
communication in service mode. (Requires password).

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Troubleshooting 167

EXTERNAL COM. CMIS

52:1 CMIS COMMUNICATION ERROR

Communication between machine and CMIS computer has been interrupted.


The warning will be shown at program start for 5 seconds, the next 5 washes. It is then removed
automatically.
After the warning message has dissapeared the machine will start, but no CMIS data statistics/data
will be logged.
Possible causes:
• If using ELS Common Service Tool process viewer and cable has been unplugged before
processviewer has been stopped, this warning will occur.
• If running with ELS CMIS and communication is interupted to PC, warning will occur.
Recommended actions:
1. If using ELS CST, reconnect, enter Processviewer and select function "Reset MIS
communication".
2. If using ELS Network and CMIS:
Check ELS network cable between machine and PC.
Check that CMIS application is active and running normally.
For CMIS:The machine can operate but statistics will be affected and data will be lost.

52:2 DMIS COMMUNICATION ERROR

This is a warning message that will be shown for 5 seconds if there is a problem in DMIS
communication, i.e. the communication between the machine and a external detergent dosing
system.
Warning is shown if system has been up running once and then is interrupted or working intermittent.
The warning will be shown at program start for 5 seconds, the next 5 washes. It is then removed
automatically.
After the warning message has dissapeared the machine will start, but there is a risk the wash
will run without any external detergent dosing.
Possible causes:
• The external dosing system has been disconnected, switched off or broken.
• Machine adress in machine has been changed and this is also used by external dosing system.
Recommended actions:
1. Check connections, cables or network between machine and detergent dosing system.
2. Consult the supplier for external dosing system.

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168 Troubleshooting

15.3.6 INTERNAL

60:5 FATAL ERROR INVALID RUNNING MODE

The control system has an internal error during memory read.


Recommended actions:
1. Press the control knob/start button to retry.
2. If problem persists, upload new software.

60:11 FATAL ERROR EXTERNAL FLASH WRITE

The control system has an internal error during memory read.


Recommended actions:
1. Press the control knob/start button to retry.
2. If problem persists, upload new software.

60:17 FATAL ERROR INVALID OPTION

The control system has an internal error during memory read.


Recommended actions:
1. Press the control knob/start button to retry.
2. If problem persists, upload new software.

60:18 FATAL ERROR INVALID MODULE

The control system has an internal error during memory read.


Recommended actions:
1. Press the control knob/start button to retry.
2. If problem persists, upload new software.

60:28 FATAL ERROR INVALID COIN INPUT

The control system has an internal error during memory read.


Recommended actions:
1. Press the control knob/start button to retry.
2. If problem persists, upload new software.

60:29 FATAL ERROR INVALID FONT

The control system has an internal error during memory read.


Recommended actions:
1. Press the control knob/start button to retry.
2. If problem persists, upload new software.

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Maintenance 169

16 Maintenance
16.1 Clean the fan, the exhaust duct and the fresh-air intake to the room
Check that the following are not clogged by lint and dust or otherwise blocked and clean with a
vacuum cleaner:
• The fan. Be careful not to damage the fan.
• Exhaust duct.
• Fresh-air intake to the room.
Check that the exhaust system connections are tight.

16.2 Clean the glide surface for the RMC graphite collector
Clean the glide surface for the RMC graphite collector on the outside of the drum (A).
170

fig.W00265A

16.3 Clean the area around the drum


Disconnect the power to the machine.
Demount the hinges and remove the door. Remove the upper hinge first.
171

fig.7166

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170 Maintenance

Remove the screws on the front panel and carefully loosen the panel. Push the door switch cable
down through the hole in order to access the cable and then disconnect the cable. Remove the
panel.
172

fig.7548

Remove all lint around the drum and in the area over the drum with a vacuum cleaner.
Check the support rollers (A) and replace if necessary.
173

fig.7338

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Maintenance 171

Connect the door switch cable and push the cable in over the drum and pull it upwards.
174

fig.7549

Remount the front panel.

Ensure that the door switch cable does not get damaged when remounting the front panel.

Remount the door.

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172 Maintenance

16.4 Clean the motors

Disconnect the power to the machine.


Demount the two rear panels.
Clean the fan wheel on each motor with a vacuum cleaner.
175

fig.7336A

Demount the cover panel to the belt tensioner.


Clean the area around the belt tensioner and the transmission with a vacuum cleaner.
176

fig.7337A

Remount the cover panel and the rear panels.


Note!
The machine will NOT work without the cover panel.

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Maintenance 173

16.5 Check the belt tension

Check the belt tension with a frequency meater or similar. The frequency shall be:
A = 70 Hz ± 5.
B = 80 Hz ± 5.
Adjust if necessary.
177

A
B
B

fig.7220B

Remount the cover panel and the rear panels.


Note!
The machine will NOT work without the cover panel.

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lastpage

Electrolux Laundry Systems Sweden AB


341 80 Ljungby, Sweden
www.electrolux.com/laundrysystems

Share more of our thinking at www.electrolux.com

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