A Case Study
A Case Study
A Case Study
A Case Study in partial fulfillment of the subject MEM 647 Professional Ethics
and Values Education
Submitted to
Submitted by
Mrs. Darlene S. Jocson
MEM, Student
Section D
September 2018
CHAPTER I
Introduction
Students are better off in class than they are in the principal’s office. No one
would disagree with that statement, and yet office disciplinary referrals are still a
common solution for resolving conflicts or correcting student behavior.
Junior High School is a part of life where youth become involve in bad
doings due to temptations surrounding the youth. It is a part of life where students
enjoy the life of being adolescent. High school students release much of their
energy for their happiness although it is not right, what important is that they enjoy
high school life. It is an exciting part of life where there are so much self-
discoveries. Before they enter stresses in college, students embrace stress less
yet full of follies in high school. It cannot be denied that more and more students
especially in high school became involve in the guidance office.
Theoretical Framework
One of the biggest role that behavior of child play is on the field of education.
In education, there are different kinds of learning that are required for later
interaction in the world. Each behavior of a child come in opposite, it may be
optimistic or pessimistic, independent or dependent, emotional or unemotional.
Many of these are in born temperament traits, but other characteristics appear to
be learned based on the challenges and support that a person received growing
up.
Conceptual Framework
The major concept of this study is focused on the problems and progress in
the behavior of selected junior high school students reported in San Francisco de
Malabon Parochial School Guidance Office. It is a case study in the academic year
2017-2018.
1. What are the behaviors of selected junior high school students reported in
San Francisco de Malabon Parochial School Guidance Office in the
Academic Year 2017-2018?
2. What are the problems in the behavior of selected junior high school
students reported in San Francisco de Malabon Parochial School Guidance
Office in the Academic Year 2017-2018?
3. What are the progress in the behavior of selected junior high students
reported in San Francisco de Malabon Parochial School Guidance Office in
the Academic Year 2017-2018?
Hypothesis
1. Students. In this study, the students will be aware regarding the solutions
to omit the problems and maintain progress in their behavior whenever they
are reported in SFDMPS Guidance Office. They will be able to avoid being
the customer of guidance office and to perform good behavior inside and
outside the school premises. It lessens incident report, being under
observation, improper exceptions, suspensions, or kick out while improve
academic behavior and performance.
2. Teachers/Facilitators. If there are people inside the school that can
provide evaluation to the students’ behavior, they are the teachers because
they have a direct supervision for them. It may serve as an eye opener to
understand those students having problematic behavior when engage with
the guidance office. They can innovate proper guidance for their students
as well as lessen problems created between students and teachers. The
lesser customer of guidance office, the lesser short-tempered and
problematic teachers will be.
3. Parents. Parents who are directly concerned with the education of their
children may gain ideas as a solution to guide and provide proper discipline
to their child so that students may avoid being reported in the guidance
office.
4. Guidance Counselor/Prefect of Discipline. This study will help develop
the guidance program in line with individual needs as guidance or advice
for students. It will serve as assistance to students with behavioral problems
and as guide for counseling process. They may vary lesser inadequate
records of students in guidance office.
5. School Administrator. The result of this study could serve as a baseline
data to improve programs for school advancement and intensify the
students to have a progressive behavior through orientation of the students
for the consequences of their behaviors.
6. Curriculum Planner. Knowledge of this study may help them to appraise
existing programs and make changes as required in terms of the needs of
students for the avoidance of being present in guidance office due to
uncertainty.
7. School. When all of the mentioned grantee have lived out the given
significance, the school itself will gain a good image especially to the
outsiders therefore many people may try to study in this school since the
guidance record is neat and can provide proper guidance for the behavior
of the students.
8. Future Researcher. The result of this study can serve as a basis for further
study on problems and progress in the behavior of students reported in
guidance office. They can use this as a reference for a more comprehensive
study.
This research will focus on the problems and progress in the behavior of
selected junior high school students reported in San Francisco de Malabon
Parochial School Guidance Office as well as its solutions. It is a case study in the
Academic Year 2017-2018.
It is limited only to the two selected junior high school students from San
Francisco de Malabon Parochial School. Respondents including students,
teachers, parents, and guidance counselor/prefect of discipline are also limited.
Documents, observation and interview are also used. All information and
conclusion drawn from this study were obtained only to this particular group of
selected respondents and sources. On the other hand, elementary, senior high
school, and other students outside the school premises are not included in the
scope of the study.
Definition of Terms
For better clarification and understanding of terms related to this study, the
following terms are defined conceptually and operationally:
The review of related literature and studies consists of data and information
to gain clearer perspective of the topic under investigation. It is to identify data,
concepts and theories relevant to this area, as well as other research, study or
thesis that is in connection with the study. The detailed account of review of related
literature and studies pertaining to variables under study, entitled Problems and
Progress in the Behavior of Selected Junior High School Students Reported in San
Francisco de Malabon Parochial School Guidance Office: A Case Study in the
Academic Year 2017-2018.
Behavior
Behavior is a range of actions and mannerisms made by individuals,
organisms, or systems in conjunction with themselves or their environment. It is
the response of the system or organism to various stimuli or inputs, whether
internal or external, conscious or subconscious, overt or covert, and voluntary or
involuntary. To sum it up, behavior is the way in which one acts or conducts oneself
towards others (Merriam-Webster Dictionary).
Humans evaluate the acceptability of behavior using social norms and
regulate behavior by means of social control. In sociology, behavior is considered
as having no meaning, being not directed at other people and thus is the most
basic human action, although it can play a part in diagnosis of disorders such as
the autism spectrum disorders. According to moral values, human behavior may
also depend upon the common, usual, unusual, acceptable or unacceptable
behavior of others (Hergenhahn, 2005).
Human Behavior
In scientific research, human behavior is a complex interplay of three
components: actions, cognitions and emotions. An actions are behavior as it
denotes that can be observed, either with bare eyes or measured by physiological
sensors. Cognitions are behavior as it describes thoughts and mental images that
can be verbal and nonverbal. Emotions are behavior characterized by mental
activity and a feeling resulted from reasoning or knowledge.
According to iMotions’ Biometric Research Platform of human behavior
(2017), it addresses how and why people behave the way they do. It is quite
complex as it is influenced, modulated and shaped by multiple factors which are
often unrecognized by the individual: overt or covert, logical or illogical, voluntary
or involuntary.
Conscious vs. Unconscious Behavior. Consciousness is a state of
awareness for internal thoughts and feelings as well for proper perception for and
uptake of information from surroundings. A huge amount of behaviors is guided by
unconscious processes. Like an iceberg, there is a great amount of hidden
information about the progress or problems in behavior of a person and only some
of it is visible with the naked eye.
Overt vs. Covert Behavior. Overt behavior describes any aspects of
behavior that can be observed, for example body movements or actions. Covert
processes are cognitions, feelings, or responses which are not easily seen.
Through observation, a progressive or problematic behavior is distinguished from
a person.
Rational vs. Irrational Behavior. Rational behavior is influence by reason
while irrational behavior is not logical. Students suffering from phobias often report
an awareness for their thoughts being irrational where they still cannot resist the
urge to behave in a certain way.
Voluntary vs. Involuntary Behavior. Voluntary actions are self-determined
and driven by desires and decisions. By contrast, involuntary actions describe any
action made without intent or carried out despite an attempt to prevent it. Thus,
progressive or problematic behavior can be voluntary or involuntary.
Many behaviors appear to be voluntary, rational, overt, and conscious – yet
they only represent the tip of iceberg for normal human behavior. The majority of
actions are involuntary, potentially irrational, and guided by being subconscious.
The way to access this other side of behavior is to examine the covert behaviors
that occur as a result.
Student Behavior
According to State Government of Victoria Australia (2017), positive
behaviors are most effectively developed and supported through relationship-
based, whole-school, and classroom practices and clearly communicated
behavioral expectations. Some students exhibit challenging behavior and require
additional support and interventions to address this behavior and to develop
positive behaviors. As schools have the ability to define their own set of behavioral
expectations, there is no common set of behaviors that can be universally regarded
as challenging. Challenging behaviors includes:
o Withdrawn Behavior. This is the behavior that includes shyness, rocking,
staring, anxiety, school phobia, truancy, social isolation or hand flapping.
o Disruptive Behavior. This is the behavior that pertains to being out-of-seat,
calling out in class, tantrums, swearing, screaming or refusing to follow
instructions.
o Violent Behavior. This is the behavior such as head banging, kicking, biting,
punching, fighting, running away, smashing equipment or furniture/fixtures.
o Inappropriate Social Behavior. This is the behavior that showcase
inappropriate conversations, stealing, being over-affectionate,
inappropriate touching or masturbation.
According to Student Management Policy of State Government of Victoria
Australia (2017), there are many potential influences in the behavior of students
and many factors that can lead to behavior that is challenging for schools to deal
with. These includes:
o Biophysical Factors. It includes medical conditions or disabilities.
o Psychological Factors. It includes emotional trauma or lack of social skills.
o Behavioral/Social Factors. It includes where student behavioral problem
has been learned through reinforcement, consequences, or adaptation to
social practices.
o Historical Community Factors. It includes students whose family member/s
had difficult, sometimes traumatic, experiences of school and government
agencies.
o Student Group Dynamics. It includes bullying and teasing, cliques, apathy
or hostility.
o Environmental Factors. It includes the level of classroom noise or seating
arrangements.
o Classroom Organization Issues. It includes inconsistent routines,
inadequate materials or obliviousness to cultural differences.
o Teacher Behavior. It includes boring or disorganized lessons, over-reaction
to misbehavior or over-reliance on punishment.
State Government of Victoria Australia (2017) also states that when
seeking to understand challenging behavior, it is important to understand the role
of behavioral triggers. Triggers are actions or events that play a role in prompting
particular behaviors. It can be used deliberately by teachers elicit student behavior.
For example, if a teacher wants students to listen, he or she will generally call for
their attention (sometimes using a signal) and wait for them to be quiet, thereby
triggering the desired attentive behavior. When triggers are identified, teachers
and other school staff are then able to more easily avoid these and also can start
to develop and use other triggers to elicit positive behavior.
Mrs. Simmons began by asking Ethan to explain the problem. He had some
difficulty at first, stating, “Andrew wasn’t being fair.” Mrs. Simmons guided him to
think about how the problem started, and he was able to describe that he and
Andrew wanted to play different games. She also led him to describe specifically
why this made him angry. He claimed that there weren’t many games he enjoyed
and, even though he liked playing with Andrew, Ethan didn’t like the games Andrew
chose because he wasn’t good at them.
In the next phase, prevention, Mrs. Simmons and Ethan discussed what
he could do in the future, rather than becoming destructive and leaving the room,
when a similar situation arose. Ethan suggested that he could ask for the teacher’s
help to resolve the problem.
The next step was to develop an action plan. Ethan’s plan needed to
describe the specific actions he could perform when frustrated to help minimize
the occurrence of the problem behavior in future similar situations. In Ethan’s
situation, his action plan referred to the specific peer and interaction that was
problematic, because he rarely had problems with other peers and needed specific
guidance on interacting with Andrew. In addition, Mrs. Simmons and Ethan
discussed the exact nature of “negotiation or deciding to play with someone else.”
For example, they talked about deciding when it would be better to play alone.
Finally, during the last step, commitment, Ethan agreed that he could
follow the steps in the action plan when he and Andrew could not agree on a game
to play together. He repeated the plan to Mrs. Simmons and described situations
when he might need to use the plan. Mrs. Simmons then escorted him back to
class.
An article from The Scientific World Journal (2012) states that student
misbehaviors such as disruptive talking, chronic avoidance of work, clowning,
interfering with teaching activities, harassing classmates, verbal insults, rudeness
to teacher, defiance, and hostility ranging from infrequent to frequent, mild to
severe, is a thorny issue in everyday classroom. Teachers usually reported that
these disturbing behaviors in the classroom are intolerable and stress-provoking,
and they had to spend a great deal of time and energy to manage students.
Sun and Shek (2012) stated that it was a rising phenomenon that students
liked to use electronic devices, such as mobile phone for texting people inside or
outside classroom, playing electronic games, surfing webpage, or listening to
music. In response to this phenomenon, there were regulations in some schools
prohibiting students to switch on their mobile phones inside school. However, there
are progress in behavior as students learned what consequences will be.
Teachers as Factor
O’leary and O’leary (1977) stated that the way teachers attend to their
students determines in large measure, what the children will do. A teacher’s smile,
words of encouragement, praise, evaluations, and silence are powerful allies in
affecting how the students behave and change socially or academically. Because
of this, teacher’s encouraging behavior is, perhaps, the most basic of all influences
on the behavior of the students. Otherwise, students misbehave when the behavior
of teachers are inadequate as they imitate what teachers do.
Parents as Factor
Past research on parent involvement has identified a generally positive
association between parents’ engagement in their children’s behavior. Similarly,
school intervention studies show that efforts to improve student outcomes can be
more effective when the family is involved. (El Nokali et al., 2010).
School as Factor
Johns Hopkins University researchers Gottfredson et al. (2011) analyzed
data from over six hundred of the national secondary schools where they found
that the school characteristics were associated with student’s behavior. Rules and
consequences should be clearly specified and communicated to staff, students,
and parent by such means as newsletter, student assemblies, and handbooks.
Once it has been communicated, fair and consistent enforcement helps maintain
respectful students. Providing a hearing process for students to present their side
of the incidence and establishing appeal process will also increase positive
behavior of the students.
Peers/Classmates as Factor
According to Shin (2017), social cognitive theory suggests two levels of
analysis at which interpersonal interactions can affect behavior among students:
indirect peer influence (IP) and direct peer influence (DP). IP, which occurs at a
level more distant than the immediate social environment, involves learning by
observing the behavior of others via media, such as newspapers or television,
which is also referred to as “symbolic modeling.” DP refers to the live modeling
that occurs in one’s proximate and immediate social context, including via direct
contact with another person, which is also referred to as “live modeling”.
Related Studies about Possible Solution in Behavior
Students are better off in class than they are in the principal’s office. No one
would disagree with that statement and yet office disciplinary referrals are still a
common solution for resolving the conflict or correcting student behavior.
According to Brookes Publishing (2016), there are four-step problem-solving
process that will help resolve issues:
o Problem Identification. In this step, student should identify the issue that
resulted in the problem behavior by gently probing for details: “What caused
you to become so upset?”.
o Prevention. Next, students should identify a replacement behavior that
should be use instead by means of asking: “What can you do to avoid the
problem?”
o Development of an Action Plan. Develop a specific, simple, and concise
plan to follow next time a similar situation pops up.
o Commitment. When the student is calm, review the action plan with him and
ask: “Are you able to do these steps?”.
CHAPTER III
RESEARCH METHODOLOGY
Research Design
The respondents of this study were the two selected junior high school
students of San Francisco de Malabon Parochial School reported in guidance
office in the Academic Year 2017-2018 who will undergo observation and
interview. The two selected parents of those reported students who will undergo
an interview, guidance counselor/prefect of discipline and two teachers who will
also undergo interview as well as provision of documents, were also included as
the subject of the study.
Research Instruments
Data-Gathering Procedure
The original title proposed by the researchers was checked, revised and
rechecked by the research adviser to maintain conformity on the subject of
research. Documents, observation and interview that aims to draw out proper
responses and information on the objectives of this study was constructed and
checked to ensure validity of responses it would elicit. Permit to conduct data-
gathering instruments was secured of letter requesting permission to the principal
and Practical Research I teacher of San Francisco de Malabon Parochial School.
For the proof of data-gathering, researchers will also provide a letter for every
respondent where they will sign to show that they give permission to undergo
provision of documents, observation and interview. Provision of image and
audiotape during the data-gathering procedure is also a proof in the conduct of the
study to ensure that the researchers really conduct the study.
In order to gather data, the researchers will first conduct private documents
such as incident report, guidance record and anecdotal which is to be collected,
analyzed and interpreted from the guidance counselor and teachers in the school
setting for a further exploration of data needed to fulfill the statement of the problem
of this study. The researchers will take down notes all of the information that will
be gather. This can help the researchers to have initial idea or background
information about students reported in guidance office and the selection of the two
specific respondents.
After an observation, the researchers will interview the two selected junior
high school students, two parents and two teachers, as well as the guidance
counselor/prefect of discipline in the natural settings regarding the problems and
progress in the behavior of students reported in the guidance office. The
researchers will also ask about the possible solutions in coping with these
problems and to strive for progress with their behavior. Five questions will be given
to each respondents regardless of follow-up questions and the researchers will
take note of their answers. This is to be conducted for additional information after
documents and observation.
There will be final observation for the two selected junior high school
students in order to gather more information about the problems and progress in
their behavior. The researchers will use the same procedure but only 1 hour for a
day is allotted for a surprise observation inside the classroom, and outside the
classroom.
STUDENT A
1. Documents
Based on the incident report, January 24, 2018 9:45 in the morning, there
is an incident between two students outside their classroom. Student A was looking
for a fight with his classmate due to a reason that he did nothing that seems like
he is boring. One time, one of the classmate of Student A told him in messenger
that his classmate with whom he looks for a fight intended to beat him with his
peers. When Student A went to school, his classmate chased him to revenge
because Student A wanted to have a fight. As a respond of their subject teacher
and the guidance counselor, they invited Student A and his classmate in the
guidance office to write an incident report. This will serve as a complete and exact
narration of events as well as their promise of what to do when the same situation
pops up. Both teachers involved gave some advices to both students regarding
their behavior.
Another case happened last January wherein he brought cellular phone in
school and was confiscated four times. It is Minor Offense #25 – bringing and using
cellular phone and other electronic gadgets during class hours, school programs
and activities. The guidance counselor called his parents and said that Student A
will be given a punishment the next time he brings a cellular phone.
2. Observations
2.1 Day 1
During Araling Panlipunan, it was their long examination on that day. At first,
he obeyed his subject teacher in fixing the books. He is responsible and neat with
his things. The he answered the test paper quickly but seriously and quietly. He
does not cheat, rather he answered the examination on his own. After answering
the test paper, he bows his head for a while and then mend the pictures inside his
wallet. The teacher gets curious what he was doing that is why their subject teacher
come near to Student A and the teacher rebuked him. He also tapped his pen that
becomes distraction during exam but the teacher does not notice it. The teacher
gets out of the classroom to get the key to correction. His classmates became
noisy and Student A rebuke them to keep quiet as the teacher assigned him to
maintain a peaceful room. They checked the test papers but Student A used to put
a very big check and carelessly checked the paper of his classmate. While the
teacher is announcing something, his seatmate talked to him that is why Student
A became talkative too. Their teacher noticed and commanded them to stand to
repeat what he have announced. Surprisingly, Student A answered correctly which
means that he still managed to listen even he was chatting with seatmate. He is
also generous to his classmates as he shared his food to them.
2.2 Day 2
During Science, it was a day for recitation. Out of 40 plus in a class, Student A is
the only one who answered the question about mitosis. Then the teacher marked
him very good. He was so active during recitation. When the teacher started to
discuss, he used to take down notes. But he still tapped his pen, talk to his
seatmates that are not related to the topic, bring out his tongue and mend his
wallet. He was active in recitation but inactive in discussion.
During ICT, he came in the class a little bit late because he went to comfort room.
It was also a day for recitation. Without looking at the book, he answered and
actively participate in the class. He was the only one who answered a question
about processor. He used to raise his hand but he shouted the answer while raising
it. Their subject teacher noticed that Student A was starting to prove his promise
that he is going to change. The teacher let him stand twice and said, “Palakpakan
naman natin si Student A, talaga namang nagbabago na”. Student A was so proud
of himself while saying “Classmates, ako yon!” that made everyone laughed. He
also did his part in rebuking his classmates as what AP teacher assigned him to
do. Student A is active in recitation yet naughty of chatting with classmates.
2.3 Day 3
During Filipino, it was their practice time for their intermission number. Student A
showed being responsible as he was the one who leads his classmate. He actively
and happily yet a little bit naughty participates in the practice and dance with his
partner gently. He makes a jokes to his teacher but he uses “po” and “opo” in
talking to his teacher. When it was a break, he keeps quiet for a while. It was not
so long and he switches to different seats just to talk with classmates, he shouted
even there is a teacher. After a practice, he obeyed his teacher to arrange the
armchairs. He may be active during practice but excessively or too much active as
he became overacting in dancing and leading his classmates. He unintentionally
elbowed his classmate but he apologized too.
During English, Student A together with his classmates came late from canteen.
He commanded one of his classmate with mental disorder to shout and knock on
the door so that their teacher will open it for them. Then the subject teacher scolded
them before entering the classroom. It was their discussion where Student A just
quietly seating on his chair but looking everywhere. He also wrote a lecture but
looks like sleepy. When the time of recitation came, he actively participated by
raising his hands while saying the answer. The teacher gave them an activity. She
commanded Student A to disseminate the books and he gave it disorderly. He
used to ask whose book it is even the name was already written. While answering
on the book, he sang a song “Titibo-tibo” but the teacher does not notice him. He
showed concern to his classmate by saying to his teacher that his classmate has
headache.
During outside observation, two of his classmates with thinking disorder fight with
each other. Student A showed concern to his girl classmate where he companions
her to go in the office to complain what has happened. Again, he was late but he
was so active during exercise. He danced happily without showing laziness. In the
corridor, he saw his classmate who are going out of the classroom then he
suddenly closed the door. His classmate beaten his butt as a revenge but Student
A no longer makes revenge as he knew it was his fault even though it is just a joke
for them.
2.4 Day 4
2.5 Day 5
2.6 Day 6
3. Interview
3.1 Teacher
Student A was being reported in the guidance office due to many cases as
his adviser was always called to guidance office too. There was a case wherein
after flag ceremony, someone hit Student A’s back of his head. He thought that it
was his classmate who innocently on his back. Student A seeks for revenge to the
point that he invited him to a fight. The adviser saw them and told to stop it. Ass
Student A’s response, he seeks to apologize. They were not sent in the office yet
the adviser does his role in making peace. There are times that he stripped his
uniform inside the classroom which is Minor Offense #2. There was a case that
jokes turns to temper resulting them to have a fight. Student A only makes minor
offense but in worst case, there are too much minor offense disobeyed by him.
Several factors can be a problem to his behavior. His peers affect him a lot
because they are in the stage of being naughty. He exerts too much energy just to
enjoy being a youth. His family can be a factor since whenever a child is attention
seeker inside the classroom, he also loses attention from parents. In terms of
teachers, Student A and his classmate lose respect to teachers especially girls.
They thought girls are not strong enough to punish them. They seek too much
attention of woman teacher maybe because boys are dominant than girls.
3.2 Parent
3.3 Student A
4. Final Observation
(summary)
STUDENT B
In the past records of Academic Year 2016-2017, Student B is an old student who
was always being reported in the guidance office. He has major and minor offenses
including using vape inside the school, being too much naughty to his teachers,
too much talkative, and too much playful. He is a customer of guidance office which
means he was always reported due to behavioral cases.
1. Documents
It was also stated in the incident report about another behavioral case of
Student B. In the narration of event, it was during lunch time on November 22,
2017 in the school ground that Student B and his classmate play a basketball
game. In the point of view of Students B, they were clashing for a ball then he failed
to jump resulting him to lodge on the nape of his classmate that caused him to get
hurt. His classmate thought that Student B intentionally hurt him that is why he got
pissed off so he punched the Student B. They were sent to guidance office and
wrote an incident report. The guidance counselor states that it is a verbal
reprimand and both of them performed 2 hours of community service.