Application Function and Daily Management Decision of Hotel Data Center

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3rd International Conference on Mechatronics and Industrial Informatics (ICMII 2015)

Application Function and Daily Management Decision of Hotel Data


Center
Hui LIANG1, 2, a *
1
Hubei University of Economics, Wuhan, Hubei, China 430205
2
Wuhan University, Wuhan, Hubei, China 430072
a
[email protected]

Keywords: Hotel Data Center; Application Functions; Daily Management; Decision


Abstract. For the definition of data center, there has been no a very clear concept classification yet in
professional studies. From the perspective of hardware, data center is a data processing area
composed by a set of facilities; from the perspective of hardware, it can be seen as a data warehouse
with a large capacity. For the business management of a hotel, using high-configuration computer for
establishing data center is a reform trend of information-based hotel management. In this paper, the
characteristics of data center is first analyzed, the main functions of hotel data center are introduced,
and also a comprehensive decision for the daily management of data center is proposed. Hopefully,
this paper will be helpful for the future studies.

Introduction
Hotel consumption is a main form for expressing market management activities. Along with the
arrival of the period of rapid consumption and fashion consumption, hotel consumption has changed
into an indispensable part of the daily life of people. For the business management of a hotel, how to
deal with the information produced in the consumption process of customers is very important, and
also the timely collection of valuable information can provide scientific guidance for the
improvement of business management in the future. In this paper, the main applications and daily
management decision of hotel data center are analyzed in depth.

The characteristics of data center


For the definition of data center, there has been no a very clear concept classification yet in
professional studies. From the perspective of hardware, data center is a data processing area
composed by a set of facilities; from the perspective of hardware, it can be seen as a data warehouse
with a large capacity. For the business management of a hotel, using high-configuration computer for
establishing data center is a reform trend of information-based hotel management, and using
computer to aid manual data processing is with the advantages of multiple aspects.

Concentration
Hotel is a management organization offering consumers with catering, accommodation,
entertainment and other integrated services, and there are increasingly more service projects offered
by hotels to consumers along with the continued increase of hotel service market demands, as shown
in figure 1. Meanwhile, the amount of the information necessary to management personnel to process
becomes much greater, and obviously the traditional manual data processing is unable to meet the
requirements of hotel management. Data center possesses data storage function, and the hotel data
center based on computer service model can intensively process all sorts of information and help the
front-end and back-end personnel to implement centralized processing for internal information.

© 2015. The authors - Published by Atlantis Press 992


Figure 1: The hotel network model

Targeted
The requirements of different customers on hotel services are different, and this essentially
depends on the economic strength and consumption level of consumers. To facilitate the development
of integrated hotel management model, a personalized service model can be set up by choosing and
matching data center facilities, so as to provide corresponding service projects for different customers
and also coordinate the orderly implementation of the internal operation process. For example, hotels
offer the consumer services of different grades according to the groups of different incomes, and also
enter the information in data center, so as to facilitate the information query and search of personnel
and also improve the quality of customer services.

Science and technology


The introduction of data center is a development product of hotel management oriented at science
and Technology, and this means that high technologies are being integrated into the business plan of
the hotel industry. In hotels, computer-majored hardware facilities have been equipped, and also an
office network conforming to internal business management has been established so that automatic
control and management can be implemented for all sorts of data within hotels. For example, the
application functions of data center can provide a diversified operation platform for hotel personnel
so that the difficulties of information processing can be controlled, the deployment of all information
can be quickly completed in a short time, and the convenient and orderly operation is maintained.

The main application functions of hotel data center


Data center is a set of complex facilities. It includes not only computer system and other
supporting devices such as communication and storage system, and also redundant data
communication connections, environmental control equipment, monitoring equipment and all sorts of
safety devices. From the structure, it is seen that data center commonly consists of multiple hardware
and software facilities, and it has played a key role in the processing of all sorts of information. Along
with the promotion of diversified hotel business management model, the integration of information
technology into hotel management is an inevitable decision made by business operators.

Providing network services


Data center and the Internet are mutually connected, which can provide necessary network
services for hotel management. Generally, to apply the Internet access, only one internet-enabled PC
plus data center software is required, so that the difficulty of hotel management center network is
weakened. The access of a hotel to the Internet is implemented through router; to install a router
mentioned in this paper, some settings are necessary to deploy in the router, and also a broadband
access line can be directly connected to PC without ISP service and it is only necessary to choose and
use suitable dynamic domain software according to acquired Internet IP address. A superior network

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operation environment not only makes it easy for the application of hotel management office
network, and also provides a good Internet environment for consumers, as shown in figure 2.

Figure 2: The network service function

Implementing a uniform decision


A unified measurement is implemented first for all sorts of market segments in Chinese Internet,
enterprise services, and Internet users/audiences, and thus the unified researches on different market
segments, different enterprise services, and different user audience groups are realized. This is a
reflection to the application of data center to the innovation of hotel management. For some
high-grade hotels, a data center is necessary to install for aiding its internal control so that the
communication between service personnel and customers becomes convenient and also the best
quality services are offered to consumers. In addition, the transverse, longitudinal, and point-to-point
statistics and analysis and the reform and innovation in the function use between different network
mediums are realized, and also a high-tech and diversified business system is created.

Promoting technology innovation


The development trend of enterprise-level data center is to possess high flexibility and
adaptability. For example, the data center can make a rapid change according to the external demands
and also speed up the technical reforms of hotel office management. The virtualization technology is
taken as an example: the creation of the modular data center has been implemented by it, and also it is
very suitable for hotel management control mode. At present, the rapidly changing business needs
and the latest technologies with large energy consumption and refrigeration requirements are
promoting the changes of data center, and all these mean that it is necessary for hotel management to
take the road of technology innovation. Therefore, it can be seen that the optimization and
transformation of data center play a promoting role in the application functions of hotel, and also
symbolizes the arrival of a number of high-level hotel consumptions.

The comprehensive decision for the daily management of data center


On the one hand, data center is a centralized storage warehouse of hotel information, in which
information is selectively collected in the early days according to the daily business requirements, and
then can be called timely in the later use. Thus, the shortcomings of the traditional hotel management
model are changed. On the other hand, data center is an operation dependent on the Internet data
transmission, and the network is a basic platform of hotel work. From the perspective of the computer
application technology development course, the network often suffers many potential risks in the data
transmission process and especially the security risks of the data in the wireless communication
technology are very high. Therefore, the daily management should be strengthened during the period
of establishing data center, and the key is to prevent the adverse impacts caused by the loss of
information.

Security management
In terms of the small-range wireless communication transmission, there is a great risk for
information to be stolen in transmission, and the commercial information transmission is especially
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easy to be eavesdropped and stolen by illegal personnel. The sound signal transmission is taken as an
example: encrypted processing is not made to the sound information transmitted by hotels, so the
information can be acquired by cracking the codes in the actual transmission, and then a great amount
of confidential business information is stolen and also a huge security risk is caused for business
management. To solve this problem, it is necessary for a hotel to do a good security management for
network data transmission. For example, the information review in the early transmission can be
strengthened, and the transmission should be intercepted once abnormal conditions are found; the
monitoring for the use of network data can be done well so that the abnormal data infected by viruses
can be timely screened out.

Equipment management
It is an inevitable choice for a hotel to introduce a data center for aiding business management, but
it is also necessary to carry out a detailed study on the potential hidden troubles of the data center
when recognizing the functions of the information-based management mode. In data transmission,
there are security threats from multiple aspects, and also it is possible to result in the loss of
information if software and hardware equipment is damaged. When the computer hardware system is
implementing tasks, the data operation process will be interrupted after failure occurs, and
simultaneously the unprocessed information is likely to lose. Therefore, in the selection of software
and hardware equipment, it is necessary for a hotel to start from the demands of the daily operation
and management and study out a corresponding equipment management plan. Besides, an automatic
data monitoring platform can be set up so that a secured and stable environment can be provided for
the operations of the data center.

Conclusion
In short, data center is a data warehouse established for all information, and setting it in a hotel can
give full play to the superior data processing functions and also makes it easy for the popularization
and application of the information-based management mode. Considering the potential risks of
computer network transmission, it is necessary for a hotel to regularly update the original data
management mode and make an advanced solution for the daily management. Through the
optimization of the daily management decision-making, the application of the data center to hotel
management operation can be accelerated.

Acknowledgement
The author thanks the Wuhan Tourism Administration, Hubei, China, Tourism Research Grant #
WL2014C010, for providing support.

References
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[2] Wei Gao. Discussion on the Design of the Comprehensive Wiring System in Intelligent
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Ethernet Transfer [J]. Information System Engineering, 2011(11).
[4] Bin Shen. Study on the Construction Plan of Network Integrated Wiring Training Room [J]. The
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