Application Function and Daily Management Decision of Hotel Data Center
Application Function and Daily Management Decision of Hotel Data Center
Application Function and Daily Management Decision of Hotel Data Center
Introduction
Hotel consumption is a main form for expressing market management activities. Along with the
arrival of the period of rapid consumption and fashion consumption, hotel consumption has changed
into an indispensable part of the daily life of people. For the business management of a hotel, how to
deal with the information produced in the consumption process of customers is very important, and
also the timely collection of valuable information can provide scientific guidance for the
improvement of business management in the future. In this paper, the main applications and daily
management decision of hotel data center are analyzed in depth.
Concentration
Hotel is a management organization offering consumers with catering, accommodation,
entertainment and other integrated services, and there are increasingly more service projects offered
by hotels to consumers along with the continued increase of hotel service market demands, as shown
in figure 1. Meanwhile, the amount of the information necessary to management personnel to process
becomes much greater, and obviously the traditional manual data processing is unable to meet the
requirements of hotel management. Data center possesses data storage function, and the hotel data
center based on computer service model can intensively process all sorts of information and help the
front-end and back-end personnel to implement centralized processing for internal information.
Targeted
The requirements of different customers on hotel services are different, and this essentially
depends on the economic strength and consumption level of consumers. To facilitate the development
of integrated hotel management model, a personalized service model can be set up by choosing and
matching data center facilities, so as to provide corresponding service projects for different customers
and also coordinate the orderly implementation of the internal operation process. For example, hotels
offer the consumer services of different grades according to the groups of different incomes, and also
enter the information in data center, so as to facilitate the information query and search of personnel
and also improve the quality of customer services.
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operation environment not only makes it easy for the application of hotel management office
network, and also provides a good Internet environment for consumers, as shown in figure 2.
Security management
In terms of the small-range wireless communication transmission, there is a great risk for
information to be stolen in transmission, and the commercial information transmission is especially
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easy to be eavesdropped and stolen by illegal personnel. The sound signal transmission is taken as an
example: encrypted processing is not made to the sound information transmitted by hotels, so the
information can be acquired by cracking the codes in the actual transmission, and then a great amount
of confidential business information is stolen and also a huge security risk is caused for business
management. To solve this problem, it is necessary for a hotel to do a good security management for
network data transmission. For example, the information review in the early transmission can be
strengthened, and the transmission should be intercepted once abnormal conditions are found; the
monitoring for the use of network data can be done well so that the abnormal data infected by viruses
can be timely screened out.
Equipment management
It is an inevitable choice for a hotel to introduce a data center for aiding business management, but
it is also necessary to carry out a detailed study on the potential hidden troubles of the data center
when recognizing the functions of the information-based management mode. In data transmission,
there are security threats from multiple aspects, and also it is possible to result in the loss of
information if software and hardware equipment is damaged. When the computer hardware system is
implementing tasks, the data operation process will be interrupted after failure occurs, and
simultaneously the unprocessed information is likely to lose. Therefore, in the selection of software
and hardware equipment, it is necessary for a hotel to start from the demands of the daily operation
and management and study out a corresponding equipment management plan. Besides, an automatic
data monitoring platform can be set up so that a secured and stable environment can be provided for
the operations of the data center.
Conclusion
In short, data center is a data warehouse established for all information, and setting it in a hotel can
give full play to the superior data processing functions and also makes it easy for the popularization
and application of the information-based management mode. Considering the potential risks of
computer network transmission, it is necessary for a hotel to regularly update the original data
management mode and make an advanced solution for the daily management. Through the
optimization of the daily management decision-making, the application of the data center to hotel
management operation can be accelerated.
Acknowledgement
The author thanks the Wuhan Tourism Administration, Hubei, China, Tourism Research Grant #
WL2014C010, for providing support.
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