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    Case Study

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    Jason Doctolero Holgado
    This case study examines the situation facing Engineer Hermogenes Ancheta, who has recently been promoted to Manager of the Maintenance Department at MOTORBUS Company: Que Sera Sera. He must put order to his department and make it more effective and efficient within 30 days, as the company is adding 50 new buses. Ancheta faces issues with uneven supply of parts, obsolete parts, and potential disputes with maintenance personnel. His objectives are to settle disputes, prevent personnel from quitting, improve purchasing methods, and fix problems with the parts stockroom. The study explores how Ancheta, who recently passed his mechanical engineering exam, can most effectively handle his new responsibilities.

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    © All Rights Reserved
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    Case Study

    Uploaded by

    Jason Doctolero Holgado
    655 views3 pages
    This case study examines the situation facing Engineer Hermogenes Ancheta, who has recently been promoted to Manager of the Maintenance Department at MOTORBUS Company: Que Sera Sera. He must put order to his department and make it more effective and efficient within 30 days, as the company is adding 50 new buses. Ancheta faces issues with uneven supply of parts, obsolete parts, and potential disputes with maintenance personnel. His objectives are to settle disputes, prevent personnel from quitting, improve purchasing methods, and fix problems with the parts stockroom. The study explores how Ancheta, who recently passed his mechanical engineering exam, can most effectively handle his new responsibilities.

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    This case study examines the situation facing Engineer Hermogenes Ancheta, who has recently been promoted to Manager of the Maintenance Department at MOTORBUS Company: Que Sera Sera. He must put order to his department and make it more effective and efficient within 30 days, as the company is adding 50 new buses. Ancheta faces issues with uneven supply of parts, obsolete parts, and potential disputes with maintenance personnel. His objectives are to settle disputes, prevent personnel from quitting, improve purchasing methods, and fix problems with the parts stockroom. The study explores how Ancheta, who recently passed his mechanical engineering exam, can most effectively handle his new responsibilities.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    655 views3 pages

    Case Study

    Uploaded by

    Jason Doctolero Holgado
    This case study examines the situation facing Engineer Hermogenes Ancheta, who has recently been promoted to Manager of the Maintenance Department at MOTORBUS Company: Que Sera Sera. He must put order to his department and make it more effective and efficient within 30 days, as the company is adding 50 new buses. Ancheta faces issues with uneven supply of parts, obsolete parts, and potential disputes with maintenance personnel. His objectives are to settle disputes, prevent personnel from quitting, improve purchasing methods, and fix problems with the parts stockroom. The study explores how Ancheta, who recently passed his mechanical engineering exam, can most effectively handle his new responsibilities.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    CASE STUDY

    MOTORBUS Company: Que Sera Sera

    I. Point of View

    This study should be observed in the perspective of Engr. Hermogenes Ancheta. His situation is very critical
    since all of the burdens of the Maintenance Department are lying on his shoulders. Therefore, the
    researcher should specifically view themselves as Engr. Hermogenes Ancheta in considering some
    solutions and recommendation and finally offer the proper, distinct and probable plan of action.

    II. Time Context


    Since the company will be fielding an additional 50 new buses in a month, Engr. Hermogenes Ancheta
    should settle all misfits and do the recommended plan of action within 30 days. That timeframe will give
    Engr. Hermogenes Ancheta the perfect decision that he can get to come up with a perfect solution. This
    problem needs a lot of thinking and analyzing.

    III. Statement of the Problem


    The MOTORBUS Company: Que Sera Sera is a route of bus from Manila via Isabela. Que Sera Sera means
    “What will be, will be”. Engineer Hermogenes Ancheta has just received his appointment papers from his
    new immediate superior, the Vice-President for Operations, he has been promoted from Assistant
    Manager to Manager of the Maintenance Department. After congratulating him from his promotion, his
    boss gave him a verbal directive that he should put some order in his department and make and make it
    work in the most effective and efficient manner as possible without incertitude.

    Engineer Ancheta has just passed the board examination for Mechanical Engineering when he joined
    Motorbus Company in 1993. By June 1995, he informed his former classmates at the University of Santo
    Tomas that he has promoted as Assistant Manager for Maintenance.

    He had promoted from Assistant Manager to Manager when Engineer Gaudencio Inductivo, who in turn
    to be at 62 years old. After the approval from VP for operations, the next day after the approval of
    Engineer Inductivo retirement, Engineer Ancheta received an appointment papers promoting him to be a
    Manager.

    By the time on his duty as a manager he inspect the storage room and he found the uneven supply of
    parts. Some parts were in excessive quantities and some important ones were inadequately stocked and
    the corner room contains a big volume of obsolete parts.

    The problem now is that how he handle the operation most effectively when he’s just new to his job,
    while there are 50 more buses added in the route for 100 buses will servicing the various routes assigned
    to Motorbus Company.

    IV. Statement of the Objectives


    To settle the disputes with the maintenance personnel
    To convince the maintenance personnel to not quit their jobs To innovate and improve the old method of
    purchasing
    To fix problems regarding inadequate, excessive and obsolete parts in the stock room

    V. Areas of Consideration
    Engineer Hermogenes Ancheta as a Mechanical Engineering Graduate he then work in a Motorbus
    Company as Assistant Manager of Maintenance Department. By the year 1993 when he joined the
    Motorbus Company, he passed the Board Examination for Mechanical Engineering course. He then
    informed his former classmate from University of Santo Tomas by year 1995 as he promoted Assistant
    Manager for Maintenance.

    The former Manager of the Department Engineer Gaudencio Inductivo, joined the company since it
    started the operations in 1989. A total of ten buses began plying the Manila-Isabela route. A maintenance
    unit was put up the Manila in Sampaloc. Another unit serves the Ilagan, Isabela terminal. Each unit has a
    full-time mechanic and one assistant.

    When a company bus comes in for repair, the mechanic diagnoses the various automotive systems in the
    bus and later produces a list of parts needing replacement. The mechanic sends the list to Engineer
    Inductivo, who, in turn, forwards the same to the company accountant for approval of the purchase
    request. Often times, Engineer Inductivo performs the actual purchasing himself. Later, he sends the...

    EXECUTIVE SUMMARY

    The MOTORBUS Company: Que Sera Sera

    is a route of bus from Manila viaIsabela.

    Que Sera Sera means “What will be, will be”.

    Engineer Hermogenes Anchetahas just received his appointment papers from his new immediate
    superior, the Vice-President for Operations, he has been promoted from Assistant Manager to Manager
    ofthe Maintenance Department. After congratulating him from his promotion, his bossgave him a verbal
    directive that he should put some order in his department and makeand make it work in the most effective
    and efficient manner as possible withoutincertitude.Engnineer Ancheta has just passed the
    board examination for MechanicalEngineering when he joined Motorbus Company in 1993. By June 1995,
    he informedhis former classmates at the University of Santo Tomas that he has promoted as Assistant
    Manager for Maintenance.He had promoted from Assistant Manager to Manager when
    EngineerGaudencio Iductivo, who in turn to be at 62 years old. After the approval from VP foroperations,
    the next day after the approval of Engineer Inductivo retirement, Engineer Ancheta received an
    appointment papers promoting him to be a Manager.By the time on his duty as a manager he inspect the
    storage room and he foundthe uneven supply of parts. Some parts were in excessive quantitiesand some
    importantones were inadequately stocked and the corner room contains a big volume of
    obsoleteparts.The problem now is that how he handle the operatio

    n most effectively when he’s


    just new to his job, while there are 50 more buses added in the route for 100 buses willservicing the
    various routes assigned to Motorbus Company.

    CASE STUDY
    MOTORBUS Company: Que Sera Sera
    I. Point of View
    This study should be observed in the perspective of Engr. Hermogenes Ancheta. His situation is very
    critical since all of the burdens of the Maintenance Department are lying on his shoulders. Therefore, the
    researcher should specifically view themselves as Engr. Hermogenes Ancheta in considering some
    solutions and recommendation and finally offer the proper, distinct and probable plan of action.
    II. Time Context
    Since the company will be fielding an additional 50 new buses in a month, Engr. Hermogenes Ancheta
    should settle all misfits and do the recommended plan of action within 30 days. That timeframe will give
    Engr. Hermogenes Ancheta the perfect decision that he can get to come up with a perfect solution. This
    problem needs a lot of thinking and analyzing.
    III. Statement of the Problem
    The MOTORBUS Company: Que Sera Sera is a route of bus from Manila via Isabela. Que Sera Sera
    means “What will be, will be”. Engineer Hermogenes Ancheta has just received his appointment papers
    from his new immediate superior, the Vice-President for Operations, he has been promoted from
    Assistant Manager to Manager of the Maintenance Department. After congratulating him from his
    promotion, his boss gave him a verbal directive that he should put some order in his department and
    make and make it work in the most effective and efficient manner as possible without incertitude.
    Engineer Ancheta has just passed the board examination for Mechanical Engineering when he joined
    Motorbus Company in 1993. By June 1995, he informed his former classmates at the University of Santo
    Tomas that he has promoted as Assistant Manager for Maintenance.
    He had promoted from Assistant Manager to Manager when Engineer Gaudencio Inductivo, who in turn
    to be at 62 years old. After the approval from VP for operations, the next day after the approval of
    Engineer Inductivo retirement, Engineer Ancheta received an appointment...

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