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    Planning Effective Communication: Rule 1 - Determine The Media

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    Jay-Ar Cuevas Salve
    The supervisor must recognize information that needs to be communicated to subordinates, such as changes in policy, procedures, production, or personnel matters. When planning communication, the supervisor should: 1) Determine the best medium (verbal, written, or visual) based on the complexity and longevity of the information. Verbal is fastest but written is best for complicated information that needs to be referenced later. 2) Only communicate to parties affected, while ensuring all with a need to know receive it. 3) Identify the source and scope of authority for the communication, especially if conveying information from another source like a superior. 4) Check that the communication is understood and use feedback to improve future communications.

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    Planning Effective Communication: Rule 1 - Determine The Media

    Uploaded by

    Jay-Ar Cuevas Salve
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    The supervisor must recognize information that needs to be communicated to subordinates, such as changes in policy, procedures, production, or personnel matters. When planning communication, the supervisor should: 1) Determine the best medium (verbal, written, or visual) based on the complexity and longevity of the information. Verbal is fastest but written is best for complicated information that needs to be referenced later. 2) Only communicate to parties affected, while ensuring all with a need to know receive it. 3) Identify the source and scope of authority for the communication, especially if conveying information from another source like a superior. 4) Check that the communication is understood and use feedback to improve future communications.

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    The supervisor must recognize information that needs to be communicated to subordinates, such as changes in policy, procedures, production, or personnel matters. When planning communication, the supervisor should: 1) Determine the best medium (verbal, written, or visual) based on the complexity and longevity of the information. Verbal is fastest but written is best for complicated information that needs to be referenced later. 2) Only communicate to parties affected, while ensuring all with a need to know receive it. 3) Identify the source and scope of authority for the communication, especially if conveying information from another source like a superior. 4) Check that the communication is understood and use feedback to improve future communications.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    22 views2 pages

    Planning Effective Communication: Rule 1 - Determine The Media

    Uploaded by

    Jay-Ar Cuevas Salve
    The supervisor must recognize information that needs to be communicated to subordinates, such as changes in policy, procedures, production, or personnel matters. When planning communication, the supervisor should: 1) Determine the best medium (verbal, written, or visual) based on the complexity and longevity of the information. Verbal is fastest but written is best for complicated information that needs to be referenced later. 2) Only communicate to parties affected, while ensuring all with a need to know receive it. 3) Identify the source and scope of authority for the communication, especially if conveying information from another source like a superior. 4) Check that the communication is understood and use feedback to improve future communications.

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    © All Rights Reserved
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    PLANNING EFFECTIVE COMMUNICATION

    The supervisor must be able to recognize information that should be


    communicated. When a decision is made that affects his organization, he should
    think about its effects on his subordinates. It may concern a change of policy or
    procedure, a production correction, or a personnel matter. The information should
    be evaluated, because on the basis of the employees’ “need to know”

    The supervisor should follow these rules for planning communications:

    Rule 1 – Determine the Media

    He can choose from three types of communication: Verbal, Written or


    Visual. The fastest and most commonly used medium is the spoken word.
    Speaking serves best to transmit information when it need to be relayed quickly,
    which occurs in regular line of duty, or conforms to regular practice.

    Written communication is best for complicated information, especially if it


    concerns a reversal of firmly established practice. It will likely be in force for
    some time when a record of communication needed for future reference.

    Visual communications are most suitable for those matters that are difficult
    to transmit in speech or writing. The intricacies of a blueprint, the mathematical
    calculations, the nature of a machine can best be shown visually and discussed
    verbally.

    There is a tendency for supervisors to use too much oral communication


    and not enough of the written or visual, In any event, a well planned presentation,
    regardless of the medium will improve its effectiveness.

    Rule 2 – To Whom directed?

    Only the affected parties should receive the communication. But don’t
    overlook anyone who has a real need to know.

    Rule 3 – Identification and Source of Authority

    The supervisor can support communications that fall within the scope and
    authority of his own job. Occasionally, he received information from other
    sources, such as his superior or other members of his organization. In such
    cases, he should identify the source of the communication and the transmission
    of this information. It will serve as support if questioned in the future.
    Rule 4 – Is Communication Understood?

    No one can ever be sure that his ideas, feelings and attitudes are
    complete and effective communicated with others. There may not always be
    “follow through”. If possible, check on the degree to which people understand
    your communication. This will guide you to be more effective in using different
    types of communications. Also, do not be too proud to ask others on how clearly
    your communications when formulated!

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