GUJARAT TECHNOLOGICAL UNIVERSITY

Chandkheda, Ahmedabad
Affiliated

Atmiya Institute of
Technology & Science

A Project Report On

SOCIETY MANAGEMENT SYSTEM

Under subject of
DESIGN ENGINEERING
B. E. II, Semester –III
(IT Branch)

Submitted by: Group:

Sr. Name of student Enrollment No.
1 GHODI AMIR A 150030116010

Prof. Deepak Upadhyay

(Faculty Guide)

Prof. Darshan Jani

Head of the Department

Academic year
(2016)
HEAD OF THE DEPARTMENT ASSISTANT PROFESSOR

PROF. DARSHAN JANI Prof. DEEPAK UPADHYAY

 ATMIYA
INSTITUTE OF TECHNOLOGY & SCIENCE

RAJKOT

This is to certify that the project entitled BUS INFORMATION is a

bonafied report of the work carried out by AMIR GHODI under the guidance
and supervision for the award of the degree of Bachelor of Engineering in
Information Technology at Atmiya Institute of Technology and Science - Rajkot,
Gujarat

To the best of my knowledge and belief, this work embodies the work of
candidate himself, has duly been completed, fulfills the requirement of the
0ordinance relating to the Bachelor degree of the university and is up to the
standard in respect of content, presentation and language for being referred to
the examiner.
SIGNATURE SIGNATURE

HEAD OF THE DEPARTMENT ASSISTANT PROFESSOR

PROF. DARSHAN JANI Prof. DEEPAK UPADHYAY

Contents

1. Introduction
1.1Observation

2. Design Thinking Canvases

2.1 AEIOU Canvas
2.2 Mind Mapping Canvas
2.3 Empathy Mapping Canvas
2.4 Ideation
2.5 Product Development Canvas
2.6 Learning Need Matrix

3. Feedback analysis with the user

4. Prior Art Search
5. Learning from Design Thinking
6. Refinement in the rough prototype
7. Conclusion
8. Future Work
9. References
1.INTRODUCTION:

 The housing society management system allows members to login with their own
account and get updated with society happening.

 This system is the web portal to reduce conflicts among society member.



 The system has automated functionality for calculating monthly maintenance bill
as well as members can view their bill status using their account.

 The system provides a unique interface to every user to interact with the system.



 System accepts queries from users and evaluates the need of the query and fires it
over the databases and results are displayed to the user.

 This system of maintaining a society is made in such a manner.



 So, that the most common problem faced in residential societies are solved.

 In many societies, bills and receipts are being generated manually or they outsource
to do it.



 But this involves lots of cost, time and also maintains the registers.



 In this system the bills, receipts and vouchers are generated in easy manner also the
system is user friendly the other details that can be stored in this system like, member
details etc........
 UNDERSTAND:-

 Understanding is the first phase of the design thinking process. During this phase,
students immerse themselves in learning. They talk to experts and conduct
research. The goal is to develop background knowledge through these experiences.
They use their developing understandings as a springboard as they begin to address
design challenges.

OBSERVE:-

 Students become keen people watchers in the observation phase of the design
thinking process. They watch how people behave and interact and they observe
physical spaces and places. They talk to people about what they are doing, ask
questions and reflect on what they see. The understanding and observation phases of
design thinking help students develop a sense of empathy.
 DEFINE:-

 IN this phase of design thinking, students the focus is on becoming aware of peoples‘
needs and developing insights. The phrase ―How Might we…‖ is often used to
 define a point of view, which is a statement of the.
 User+Need+Insight
This statement ends with a suggestion about how to make changes that will have
an impact on peoples‘ experiences.

IDEATE:-

 Ideating is a critical component of design thinking. Students are challenged to

brainstorm a myriad of ideas and to suspend judgment. No idea is to far-fetched and
no one‘s ideas are rejected. Ideating is all about creativity and fun. In the ideation
phase, quantity is encouraged. Students may be asked to generate a hundred ideas in a
single session. They become silly, savvy, risk takers, wishful thinkers and dreamers of
the impossible…and the possible.

PROTOTYPE:-

 Prototyping is a rough and rapid portion of design process. A prototype can be a

sketch, model, or a cardboard box. It is a way to convey an idea quickly.
Students‘ learn that it is better to fail early and often as they create prototypes.

TEST:-

 Testing is part of an iterative process that provides students with feedback. The
purpose of testing is to learn what works and what doesn‘t, and then iterate. This
means going back to your prototype and modifying it based on feedback. Testing
ensures that students learn what works and what doesn‘t work for their users.
 1.1 OBSERVATION:-

 I visit RMTS MAIN BUS STAND RAJKOT and RMTS BUS STOPS society
first I visit the different bus stops.

OBSERVATION-1:-
 On 12/09/16 , I have visited the RMTS bus stop the name of that bus stop is
Govindnagar.

OBSERVATION-2:
Then I visited the another bus stop .

 At this time I visited ―Atmiya bus stop.


 13 August 2016 I visited to ―Atmiya bus stop.

 It was the time in morning everyone where busy in their work.

 The climate was pleasant . before sometime there was a rainfall so there was
a water everywhere .

 Students were waiting for bus to come.


 Other people were doing their regular work.

 So many vehicles has also passed from their at that time.

 

1. Design Thinking Canvases:

2.1 AEIOU SUMMARY:-



First sheet of design thinking is AEIOU sheet the basic things are
 denoted like:
Environment, Interaction, Object, Activity, Users this is the five parts of the
AEIOU sheet. So we consider here all Society based information in this sheet.
ENVIONMENT:-

 In environment we list down the all circular environment of bus

stop 

 At bus stop it was very crowded place many people were there but
not much noise was there but it was peaceful atmosphere. We felt
that there was difficult work load. Children‘s are playing with the
toys in hand,watchman is doing his duty very honestly. The benches
are full of people. So it was the environment of Bus stand.

OBJECT:-

 There are many objects were in society like Bike , Car ,

Lift , Tree , Benches , Bus , Cleaning tools , CCTV
Camera , Street Light , Notice Board , Water supping
 tools , House / Flat , , Telephone , Dustbin , Fan.
 This shows that how many objects are interact with people
in society.

INTERATION:-

 Interaction is divided into two types:


1) People to People
2) People to Object

Here, the interaction is between a people to people

ACTIVITIES:-

  Lots of activities are done in the bus stand like watchmen was sitting outside.
Children‘s were playing. Old man was reading newspaper, students were waiting
for bus , birds were chirping and watching all environments.

  Ladies are buying vegetables and fruits some girls where talking with their friends . 
 This all were the activities of bus stand which we observe there. 

USERS:-
 There are many users were at bus stand like People , Watchman , Ladies ,
Children , Old Person , Manager , Newcomers , Salesman , Guest , Postman ,
, Receptionist , Workers , etc ,…..
2.2 MIND MAPPING CANVAS:-

 In mind mapping we have broadly classified our observation techniques in 4

parts: Purpose,Members,Components,Environment.



 Our purposes are to maintain the timing of the bus and reduce the inconsistency
of the bus.

 There were many components like this:

1. Barcode scanner
2. Barcode board
3. Digital board
4. LED board
 Many requirements, components all are given in mind mapping canvas.




2.3 EMPATHY MAPPING CANVAS:-

 Empathy is the experience of understanding another person‘s condition from

their perspective.

 Empathy mapping canvas is described as user, stakeholders and activities involved in
our project.

 Empathy mapping canvas is the experience of understanding another
person‘s condition due to observation.

 The empathize mode is the work to understand people, within the context of
your design challenge.


 

Users:-
 When your last design is ready the people who use that are called users.

 User means the one who is using your final product .

  For example : General public
 The user of our device is as follows:






(1) General public

STACKHOLDERS:-

 Stakeholders are the people who are the holders of the final product .


The stakeholders of this device are:

 workers
 kids
 driver
 passengers
 students
 businessman
 housewife
 sportsman
ACTIVITIES:-

 Activities that are performed by the users keeping in mind the activities of
 stakeholders.
The various types of activities are given:

(1) Ladies are talking with each other

(2) Bikes and car are parked irregularly
(3) Children‘s are playing
(4) Watchman is taking care
(5) Etc…..
HAPPY AND SAD STORY:-
2.4 IDEATION CANVAS:

Ideation is the creative process of generating, developing, and communicating. New

ideas, where an idea is understood as a basic element of thought that can be either visual,
concrete, or abstract. As such, it is an essential part of the design process, both in
education and practice.

Many companies equate innovation management with idea management. They have
ideation sessions that result in lots of ideas that must be catalogued, filtered, assessed,
and acted upon. The thinking goes something like this; ―The more ideas we have, the
greater our chances are that one of them will be a big idea. Our goal, then, is to fail fast;
that is, to filter our all the bad ideas as quickly as possible so the big ideas will surface.‖

Companies that use the ideas-first model are trying to figure out which of the hundreds of
ideas they have generated significantly address their customers‘ unmet needs in attractive
markets. But in nearly all companies, managers don‘t even agree on what a customer
need is, let alone all the unmet needs in the markets the effectively determine which ideas
to pursue? They can‘t and this is the problem.

As a result, companies pursue, develop, and refine ideas they find intuitively appealing,
and along the way they try to figure out if those ideas address unmet needs in attractive
markets. In the end, they find that most ideas do not. These ideation techniques waste
time, money, and resources.

Ideation canvas consists of following section:

(1) People
(2) Activities
(3) Location/Context/Situation
(4) Tools and Object
PEOPLE/USERS:-

 Here we categorized our users as follows:



 Sportsman
 Kids
 Labours
 Ladies
 Businessman
 Students
 Manager
 Salesman
 Postman
 Baggers
 Guest
 Receptionist
 Worker
 Police
ACTIVITIES:-

  Lots of activities are done in the bus stand like watchmen was sitting outside.
Children‘s were playing. Old man was reading newspaper, students were waiting
for bus , birds were chirping and watching all environments.

  Ladies are buying vegetables and fruits some girls where talking with their friends . 
 This all were the activities of bus stand which we observe there. 

SITUATION/LOCATION:-

 The location/situation means the place where these product is used and the situation
where the product is needed.

 The main location is the Society and their sub parts is the following:
1) Highway
2) RMTS Bus stop
3) School bus stop
4) Govt. bus stop
5) S.T Bus stand

2.6 PRODUCT DEVELOPMENT CANVAS:-

 Product development is the process of designing, creating and marketing new

products or services to benefit customers.

 Product Design is a prototype mode. The Prototype mode is the iterative generation of
artefacts intended to answer questions that get you closer to your final solution. In
these early stages, you should create low-resolution prototypes that are quick and
cheap to make (think minutes and cents) but can elicit useful feedback from users and
colleagues.



PURPOSE:-

 For booking of hall in society.


 Voting system in society.

 To get complains against maintains problem.

 To manage society properly.

 To get notification of bills.

 At a time bill paying.




 


PEOPLE:-

 There are many users were in society like People , Watchman , Ladies ,
 Children , Old Person , Manager , Newcomers , Salesman , Guest , Postman ,
Baggers , Receptionist , Workers , etc ,…..
COMPONENTS:

PRODUCT FEATURES:-
PRODUCT FUNCTION:-

PRODUCT EXPERIENCE:-
2.6 LEARNING NEED MATRIX:-

 In Learning Need Matrix the need for generic learning, which may be
required while we develop our idea? The learning requirements will
depend upon and may be specific for the concept / idea for our solution.

 After identifying the specific learning, that will be required to develop our
idea / concept, we may distribute learning requirements among the
members of group and each member may have to learn a minimum of
one component of LNM, we needs to make LNM and include it in our
report. it should include:


1) Theories / Methods / Application / Process Involved / Mathematical
Requirement
2) Applicable standards and Design Specifications / Principles
@ Experiments
3) Software / Tools / Simulation Methods / Skills required
4) Components Materials & strengths criteria (Exploration – Varieties /
Testing requirements)
4. Prior Art Search:
http://www.psta.net/realtime.php

this is the real time bus transport

http://www.psta.net/realtime.php#RidePSTA

http://www.psta.net/weatheralert.php

if there is any delay or weather problem then use this number

https://play.google.com/store/apps/details?id=com.appeffectsuk.bustrac
ker&hl=en

live status of bus in london

reviews :-
1) this ass does appear to do just what you want unlike some I've
tried. its free and works what more can you ask for . Update ...
blasted adverts are taking over since update. App still good but need
to keep closing adverts to use now (advantage)

2) Heavy video adds Heavy video adds make difficult to close the app
and frequently crashing. Using still because of the time accuracy.
September 11, 2016 ( diadvantages)

3)Awful since update Ads galore, have to sit and press the back button
3 times before it clears ( disadvantage)

4) Works well So far no complaints. Has worked every time I needed it,
has found the stops I needed to check. ( advantage)

view website:-
https://www.google.com/url?q=http://www.appeffects.co.uk&sa=D&usg=AFQj
CNGJ8L4-aVapzzIdP4SvyzebfxS19Q
email :- [email protected]

https://play.google.com/store/apps/details?id=com.fatattitude.buscheck
eruklite&hl=en

Uk free bus checker

email:- [email protected]
view website:-
https://www.google.com/url?q=http://www.fatattitude.com&sa=D&usg=AFQjC
NGVxgVjNqSFDzlG3dLModkUCmkMUg

superb app and good reviews

5. CONCLUSION
The entire solution will provide a hassle free, user friendly affordable communication
platform to develop healthy relations between hosing society members and a smarter way of
interconnectivity. Application manages housing society through ―Push Notification
Technology‖ that will assist the society members to play their roles effectively. Chairman or
secretary will play the role of administrator allowing registration of residents so that they
can use these registration details to login and to access the services. This project may use
concepts of data mining and artificial intelligence And economical management for future
work.
5. Learning from Design Thinking:


AEIOU Framework:
AEIOU is a heuristic to help interpret observations gathered by ethnographic practice in
industry. Its two primary functions are to code data, and to develop building blocks of
models that will ultimately address the objectives and issues of a client.

One of our principal analytic frameworks for looking at and understanding a situation is the
AEIOU framework. What is important is not only understanding and describing each element
of the framework, but also understanding the interactions between the elements. [E-Lab
1997]

Taxonomies

AEIOU stands for 5 elements to be coded: Activity, Environment, Interaction, Object, and
User.

 Activities are goal-directed sets of actions—paths towards things people want to

accomplish. What are the modes people work in, and the specific activities
 and processes they go through?
 Environments include the entire arena where activities take place. What is the
character and function of the space overall, of each individual's spaces, and
 of shared spaces?
 Interactions are between a person and someone or something else; they are the
building blocks of activities. What is the nature of routine and special interactions
between people, between people and objects in their environment, and across
 distances?
 Objects are building blocks of the environment, key elements sometimes put to
complex or unintended uses (thus changing their function, meaning and
context). What are the objects and devices people have in their environments
 and how do they relate to their activities?
 Users are the people whose behaviours, preferences, and needs are being observed.
Who is there? What are their roles and relationships? What are their values and
prejudices?

Process

 Materials are gathered via ethnographic methods: notes, photos, videos, interviews,
 field observation, etc.
 During field observation, use the AEIOU framework as a lens to observe the
 surrounding environment.
 Record observations under the appropriate headings.
 Supplement direct observations with photos or video tape when appropriate.
 Review and cluster observations to disseminate higher-level themes and patterns.
Origin

The AEIOU framework was originated in 1991 at Doblin by Rick Robinson, Ilya Prokopoff,
John Cain, and Julie Pokorny. Its aim was to help analyze Ethnomethodology data
and Conversation analysis with MECE categories.

‹ Methods up


Introduction to Mind Mapping:

Definition of a Mind Map

A mind map is a visual representation of hierarchical information that includes a central

idea surrounded by connected branches of associated topics.

Benefits of Mind Maps

 Help students brainstorm and explore any idea, concept, or problem





 Facilitate
better understanding of relationships and connections between ideas and
concepts




 Make it easy to communicate new ideas and thought processes




 Allow students to easily recall information




 Help students take notes and plan tasks




 Make it easy to organize ideas and concepts
How to Mind Map

All mind maps begin with a main concept or idea that the rest of the map revolves around, so
choosing that idea or topic is the first step. Begin by creating an image or writing a word that
represents that first main idea.

From that main idea, create branches (as many as needed), that each represent a single
word that relates to the main topic. It‘s helpful to use different colors and images to
differentiate the branches and sub-topics.

Then, create sub-branches that stem from the main branches to further expand on ideas and
concepts. These sub-branches will also contain words that elaborate on the topic of the
branch it stems from. This helps develop and elaborate on the overall theme of the mind
map. Including images and sketches can also be helpful in brainstorming and creating the
sub-branch topics.

Mind maps can be created on paper but are more easily and fluidly created on a
computer with mind mapping software such as Inspiration Software®‘s Inspiration® 9.
Mind maps can be created on paper but are more easily and fluidly created on a computer
with mind mapping software such as Inspiration Software®‘s Inspiration® 9.


Empathy Mapping:

The empathy map was created as a tool to help you gain understanding for a targeted
persona. Thus you can use it when you want to deliver a better user experience of your
product/service. In the process, the exercise can also help you identify the things you don‘t
know about your users yet so you can carry out new research to fill in those gaps.

Easy steps to create your first Empathy Map

1. Customer Segments. Before you start, you will need to identify which customers you try
to serve and define general profiles. Select one candidate for your first empathy map. Give
this customer a name and some demographics. You can download our empathy map from the
website to use; alternatively it is simple to create your own empathy map.

2. You can now start the map by asking and answering the six questions in each section.

– What do they say and do? In this section, try to imagine what the customer says or how
they behave in public. What could they tell other people? Try to capture specific quotes
or unusual phrases you might remember from your customer.

– Pain: what are their biggest frustrations? what obstacles stand in their way? which
risks might they fear taking?

– Gain: What do they need to achieve? how do they measure success?

3. Continue to fill all the sections trying to empathise with your character‘s world.

– What do they see? Describe what your customer sees in their environment. What does it
look like? Who surrounds them? In this case, images speak louder than post-its! Take
advantage of your empathy map and use images that convey meaning.
– What do they hear? Describe how the environment influences your customer. What do
friends say? Which media channels are influential? You can add links to websites they
might frequently visit.

– What do they really think and feel? Imagine their emotions, what moves them? What
might keep them up at night? Describe their dreams and aspirations.

4. Identify needs and insights.

When the map is full, try to identify needs. Create a list outside the map. Needs are
activities and desires with which your user could use help, so it is better to use verbs to
describe them. Needs may arise directly from what you noticed or from contradictions
between the sections in your empathy map.

You can also write down insights on the side. These realisations may come up due to
contradictions between attributes or within conversations among members while completing
the map. If you notice a strange behaviour, something that stands out, ask ―why‖ so that
any member can come up with remarkable realisations.

It‘s important to keep a record of your work. You can come back to your map anytime and
keep adding insights and assumptions, especially after observing or talking with customers
similar to your profile.


Ideation Canvas:

Ideation is the creative process of generating, developing, and communicating new

ideas, where an idea is understood as a basic element of thought that can be either
[1]
visual, concrete, or abstract. Ideation comprises all stages of a thought cycle, from
[2]
innovation, to development, to actualization. As such, it is an essential part of the
design process, both in education and practice.

People:

Pin down distinct people you can think of or you are interested to solve problems for. You
can segment them as much as possible on basis of any parameters. Create multiple
segments to enable extended boundaries to your idea. This section answers to “WHO”
centered questions coming across any problem.

Who may be the various set of people benefited by your idea?

Who may be the various stakeholders to your concept?

Who might use your product?

Who might invest in your product?

Example:

 Profession:
o Teachers
o Doctors
o Athletes
o Cooks
o Carpenters
o Gardeners
o Students
o Businessmen
 Age:
oChildren
oYouth
oElders etc.
 Income groups:
o Low income group
o Medium level income group
o High income group

The segmentation can also be done on basis of gender, caste, physical attributes etc.

Activity:

Pin down multiple activities a segment of people among the many segments listed above do.
Make the list, as long as possible. The activity block answers to the ―WHAT‖
centered questions raised before the People section.

Situation/ Context/ Location:

Every activity mentioned above may be done in various situations, locations or contexts.
In this block, stick down every single situation/ location/ context that the aforementioned
activities can be done in.

For shopping- prices can be compared online or offline. The location for shopping can be a
mall with many available brands or a street shop. Sometimes you could be buying clothes for
yourself and at times for gifting – which depicts different contexts. For a teacher – evaluation
can be of either subjective or objective papers. At other times it could be of project reports.
Evaluation can be either paper/document based or for continuous class behavior which
depicts varying contexts- different contexts. This block answers ―Where‖, ―When‖ and
―Why‖ centered questions pertaining to the entities in the activity block.

Possible solutions/ Props:

Note down the objects, technologies or solutions which may be possible outcomes to any
idea/challenge. Not necessary that it would be a solution to your defined problem. The prop
need not be related as it is always randomness that helps in finding new ideas. Stick down
any technical prop relative or non-relative to your field of ideation. The more the randomness
in the listing of the props, more is the scope of turbulence during the iterations.
6. Refinement in The rough prototype:


Bus Information:-






7. CONCLUSION:-

 Thus we conclude that from this project under the guidance of Deepak sir we
have reached to this stage of our project work.

 In this project we describe about how to get the correct information about
bus timing.

 In this we describe bus stop , images of bus stop, details about bus stop etc.


 In this we can describe all the complain of the citizen which we can get the
solution.

 In this way we can manage the bus timing.

In this way we can get the perfect information about the bus.
8. Future work:

 This project can be still modified by adding the advance GPS

system.
 The implementation of this is quite easy.

9. REFERENCES:-

http://www.psta.net/realtime.php

http://www.psta.net/realtime.php#RidePSTA

http://www.psta.net/weatheralert.php