PC350-8 Troubleshooting by Failure Code

SEN02629-03
1SHOP MANUAL
PC300-8 60001 and up

PC300LC-8 60001 and up
PC350-8 60001 and up
40 Troubleshooting 1
Troubleshooting by failure code
(Display of code), Part 1
Failure code [989L00] Engine Controller Lock Caution 1 ............................................................................... 3
Failure code [989M00] Engine Controller Lock Caution 2 .............................................................................. 3
Failure code [989N00] Engine Controller Lock Caution 3 ............................................................................... 4
Failure code [AA10NX] Air cleaner Clogging .................................................................................................. 6
Failure code [AB00KE] Charge Voltage Low .................................................................................................. 8
Failure code [B@BAZG] Eng Oil Press. Low................................................................................................ 10
Failure code [B@BAZK] Eng Oil Level Low.................................................................................................. 12
Failure code [B@BCNS] Eng. Water Overheat............................................................................................. 14
Failure code [B@BCZK] Eng Water Level Low............................................................................................. 16
Failure code [B@HANS] Hydr Oil Overheat ................................................................................................. 18
Failure code [CA111] EMC Critical Internal Failure....................................................................................... 19
Failure code [CA115] Eng Ne and Bkup Speed Sens Error ..........................................................................19
Failure code [CA122] Chg Air Press Sensor High Error ............................................................................... 20
Failure code [CA123] Chg Air Press Sensor Low Error ................................................................................ 22
PC300, 350-8 1
SEN02629-03 40 Troubleshooting
Failure code [CA131] Throttle Sensor High Error ......................................................................................... 24

Failure code [CA132] Throttle Sensor Low Error .......................................................................................... 26
Failure code [CA144] Coolant Temp Sens High Error. .................................................................................. 28
Failure code [CA145] Coolant Temp Sens Low Error . .................................................................................. 30
Failure code [CA153] Chg Air Temp Sensor High Error................................................................................ 32
Failure code [CA154] Chg Air Temp Sensor Low Error................................................................................. 34
Failure code [CA155] Chg Air Temp High Speed Derate .............................................................................. 36
Failure code [CA187] Sens Supply 2 Volt Low Error..................................................................................... 38
Failure code [CA221] Ambient Press Sens High Error ................................................................................. 40
Failure code [CA222] Ambient Press Sens Low Error .................................................................................. 42
Failure code [CA227] Sens Supply 2 Volt High Error.................................................................................... 44
Failure code [CA234] Eng Overspeed .......................................................................................................... 45
Failure code [CA238] Ne Speed Sens Supply Volt Error .............................................................................. 46
Failure code [CA271] IMV/PCV1 Short Error ................................................................................................ 47
Failure code [CA272] IMV/PCV1 Open Error................................................................................................ 48
Failure code [CA281] Pump Press Balance Error......................................................................................... 50
Failure code [CA322] Inj #1 (L/B#1) Open/Short Error ................................................................................. 51
2 PC300, 350-8
40 Troubleshooting SEN02629-03
Failure code [989L00] Engine Controller Lock Caution 1 1
User code Failure code Engine controller lock caution 1

Trouble
— 989L00 (Machine monitor system)
Contents of
• Engine controller lock is detected (Factor 1).
trouble
Action of • None in particular.
machine monitor • If cause of failure disappears, system resets itself.
Problem that
appears on • Engine cannot be started.
machine
• If this failure code is displayed after machine moni tor is replaced, user password must be changed to
Related infor-
one before replacement.
mation
• Method of reproducing failure code: Turn starting switch ON.
Possible causes Cause Standard value in normal state/Remarks on troubleshooting

and standard
value in normal Replacement of machine
1 This trouble may be caused by replacement of machine monitor.
state monitor
Failure code [989M00] Engine Controller Lock Caution 2 1

Trouble
— 989M00 (Machine monitor system)
Contents of
trouble
Problem that
appears on • Engine cannot be started.
machine
• If this failure code is displayed after machine moni tor is replaced, user password must be changed to
Related infor-
one before replacement.
mation
Cause Standard value in normal state/Remarks on troubleshooting

Possible causes Replacement of machine
1 This trouble may be caused by replacement of machine monitor.
and standard monitor
value in normal If this failure code is displayed while machine monitor is not
state 2 Defective machine monitor replaced, machine monitor may be defective. (Since trouble is in
system, troubleshooting cannot be carried out.)
PC300, 350-8 3
Failure code [989N00] Engine Controller Lock Caution 3 1

Trouble
— 989N00 (Machine monitor system)
Contents of
trouble
Action of • Tries automatic resetting.
Problem that
appears on
machine
Related infor- • Method of reproducing failure code: Failure code is not reproduced since system is reset automati-
mation cally.

and standard If this failure code is displayed repeatedly, engine controller may be
value in normal 1 Defective engine controller defective. (Since trouble is in system, troubleshooting cannot be
state carried out.)
4 PC300, 350-8
PC300, 350-8 5
Failure code [AA10NX] Air cleaner Clogging 1
Action code Failure code Air cleaner clogging

Trouble
— AA10NX (Machine monitor system)
Contents of • While engine was running, signal circuit of air cleaner clogging switch detected clogging of air
trouble cleaner (sensor contact opened).
Action of • Displays air cleaner clogging monitor on machine monitor.
Problem that
appears on • If machine is operated as it is, engine may be damaged.
machine
• Condition of air cleaner clogging switch signal can be checked with monitoring function.
Related infor-
(Code: 04501 Monitor input 2)
mation
• Method of reproducing failure code: Start engine.

Clogging of air cleaner Check the air cleaner for clogging and then clean or replace it if
1
(when system is normal) clogged.
Prepare with starting switch OFF, then start engine and carry
out troubleshooting.
Defective air cleaner clog-
2 ging switch P23 (male) Air cleaner Resistance
(internal disconnection) Value in normal state Max. 1
Between (1) – (2)
Value when clogged Min. 1M
Possible causes
and standard
Disconnection in wiring har- out troubleshooting.
value in normal
ness
state Wiring harness between CM02 (female) (4) – Resis-
3 (Disconnection in wiring or Max. 1
P23 (female) (1) tance
defective contact in connec-
tor) Wiring harness between P23 (female) (2) – Resis-
Max. 1
chassis ground tance
4 Defective machine monitor CM02 Air cleaner Voltage
Between (4) – chas- Value in normal state Max. 1 V
sis ground Value when clogged 20 – 30 V
6 PC300, 350-8
Circuit diagram related to air cleaner clogging switch of machine monitor
PC300, 350-8 7
Failure code [AB00KE] Charge Voltage Low 1
Action code Failure code Charge voltage low

Trouble
— AB00KE (Machine monitor system)
Contents of
• While engine is running, signal circuit of alternator detected low charge voltage (below 7.8 V).
trouble
Action of • Displays charge level monitor on machine monitor.
machine monitor • Even if cause of failure disappears, system does not reset itself until starting switch is turned OFF.
Problem that
appears on • If machine is operated as it is, battery may not be charged.
machine
Related infor- • Signal voltage of alternator can be checked with monitoring function. (Code: 04300 Charge voltage)
mation • Method of reproducing failure code: Start engine.

Defective alternator
1 Alternator Engine speed Voltage
(Low power generation)
R terminal – chassis
Min. medium speed 27.5 – 29.5 V
ground
Disconnection in wiring har- Prepare with starting switch OFF, then carry out troubleshoot-
ness ing without turning starting switch ON.
2 (Disconnection in wiring or
defective contact in connec- Wiring harness between CM01 (female) (11) Resis-
Max. 1
Possible causes tor) – J02 – Alternator R terminal tance
and standard
value in normal Prepare with starting switch OFF, then turn starting switch ON
state and carry out troubleshooting.
Ground fault in wiring har-
ness Wiring harness between CM01 (female) (11)
3 – J02 – Alternator R terminal, between
(Short circuit with GND cir- Resis-
cuit) CM01 (female) (11) – J02 – D01 (female) (6) Min. 1M
tance
and between CM01 (female) (11) – J02 –
M17 (female) (2) and chassis ground
4 Defective machine monitor CM01 Engine speed Voltage
Between (11) – chas-
Min. medium speed 27.5 – 29.5 V
sis ground
8 PC300, 350-8
Circuit diagram related to starting and charge of machine monitor
PC300, 350-8 9
Failure code [B@BAZG] Eng Oil Press. Low 1
Action code Failure code Engine oil pressure low

Trouble
— B@BAZG (Engine controller system)
Contents of • While engine was running, signal circuit of engine oil pressure switch detected low engine oil pres-
trouble sure (sensor contact opened).
Action of con- • Displays engine oil pressure monitor on machine monitor.
troller • If cause of failure disappears, system resets itself.
Problem that
machine
• Engine oil pressure switch signal is input to engine controller and then transmitted to machine moni-
Related infor-
tor.
mation
• Method of reproducing failure code: Start engine

Lowering of engine oil pres-
Determine the cause and check the damage to the engine and
1 sure
then modify it.
(when system is normal)
Defective engine oil pressure
2 sensor C2 (male) Engine Resistance
(Internal defect) When started Min. 1M
sis ground When stopped Max. 1
Possible causes ness ing without turning starting switch ON.
and standard 3 (Disconnection in wiring or
value in normal defective contact in connec- Wiring harness between CE01 (female) (17) Resis-
Max. 1
state tor) – C2 (female) (1) tance
Prepare with starting switch OFF, then carry out troubleshoot-

Ground fault in wiring har- ing without turning starting switch ON.
ness
4 Wiring harness between CE01 (female) (17)
(Short circuit with GND cir- Resis-
cuit) – C2 (female) (1) and chassis ground (when Min. 1M
tance
engine is started)
5 Defective engine controller CE01 Engine Resistance
Between (17) – chas- When started Min. 1M
sis ground When stopped Max. 1
10 PC300, 350-8
Circuit diagram related to engine oil pressure of machine monitor
PC300, 350-8 11
Failure code [B@BAZK] Eng Oil Level Low 1
Action code Failure code Engine oil level low

Trouble
— B@BAZK (Machine monitor system)
Contents of • When starting switch is turned ON (but engine is not started), signal circuit of engine oil level switch
trouble detected low engine oil level (sensor contact opened).
Action of
• Displays engine oil level monitor on machine monitor.
machine moni-
• Even if cause of failure disappears, system does not reset itself until starting switch is turned OFF.
tor
Problem that
machine
• Engine oil level switch signal can be checked with monitoring function.
Related infor-
(Code 04501: Monitor Input 2)
mation

Lowering of engine oil level Check the engine oil level and add new oil.
1
(when system is normal) (If this phenomenon frequently occurs, investigate the cause.)
ing without turning starting switch ON.
Defective engine oil level P44 (male) Engine oil level Resistance
2 switch
(Internal disconnection) Value in normal state Max. 1
sis ground Value when oil level is
Min. 1M
Possible causes low
and standard
value in normal
state
defective contact in connec- Wiring harness between CM02 (female) (2) – Resis-
Max. 1
tor) P44 (female) (1) tance
Prepare with starting switch OFF, then turn starting switch ON

and carry out troubleshooting.
CM02 Engine oil level Voltage
4 Defective machine monitor
Value in normal state Max. 1 V
sis ground Value when oil level is
20 – 30 V
low
Circuit diagram related to engine oil level switch of machine monitor
12 PC300, 350-8
PC300, 350-8 13
Failure code [B@BCNS] Eng. Water Overheat 1

Action code Failure code Engine coolant overheat
Trouble
— B@BCNS (Engine controller system)
Contents of • While engine was running, signal circuit of engine coolant temperature sensor detected overheating
trouble of engine coolant (above about 102°C).
Action of • Displays engine coolant temperature monitor with red on machine monitor.
controller • If cause of failure disappears, system resets itself.
Problem that
appears on • If machine is operated as it is, engine may be seized.
machine
• Engine coolant temperature sensor signal is input to engine controller and then transmitted to
machine monitor.
Related infor-
• Engine coolant temperature can be checked with monitoring function
mation
(Code: 04107 Engine coolant temperature)

Possible Overheating of engine
Engine coolant may be overheating. Check it and remove cause if
causes and 1 coolant (when system is
it is overheating.
standard normal)
value in nor- If cause 1 is not detected, engine coolant temperature gauge sys-
mal state Defective engine coolant
2 tem may be defective. Carry out troubleshooting for "[CA144]
temperature gauge system
[CA145]" in troubleshooting.
14 PC300, 350-8
Circuit diagram related to engine coolant temperature sensor of machine monitor
PC300, 350-8 15
Failure code [B@BCZK] Eng Water Level Low 1
Action code Failure code Engine coolant level low

Trouble
— B@BCZK (Machine monitor system)
Contents of • When starting switch is turned ON, signal circuit of radiator coolant level sensor detected low radiator
trouble coolant level (sensor contact opened).
Action of • Displays radiator coolant level monitor on machine monitor.
machine monitor • Even if cause of failure disappears, system does not reset itself until starting switch is turned OFF.
Problem that
appears on • If machine is operated as it is, engine may overheats.
machine
• Condition of radiator coolant level switch can be checked with monitoring function
Related infor-
(Code: 04500 Monitor input 1)
mation

Lowering of radiator coolant
Check the coolant level and add coolant.
1 level
(If this phenomenon frequently occurs, investigate the cause.)
(when system is normal)
Defective radiator coolant P24 (male) Radiator coolant level Resistance
2 level switch (internal discon-
nection) Value in normal state Max. 1
Between (1) – (2) Value when coolant
Min. 1M
level is low
Possible causes
and standard Prepare with starting switch OFF, then carry out troubleshoot-
value in normal Disconnection in wiring har- ing without turning starting switch ON.
state ness
Wiring harness between CM02 (female) (3) – Resis-
tor) Wiring harness between P24 (female) (2) – Resis-
Max. 1
chassis ground tance
CM02 Radiator coolant level Voltage
Value in normal state Max. 1 V
sis ground Value when coolant
20 – 30 V
level is low
16 PC300, 350-8
Circuit diagram related to radiator coolant level switch of machine monitor
PC300, 350-8 17
Failure code [B@HANS] Hydr Oil Overheat 1
Action code Failure code Hydraulic oil overheat

Trouble
— B@HANS (Pump controller system)
Contents of • While engine was running, signal circuit of hydraulic oil temperature sensor detected overheating of
trouble hydraulic oil (above about 102°C).
Action of • Displays hydraulic oil temperature monitor with red on machine monitor.
Problem that
appears on • If machine is operated as it is, engine may be seized.
machine
• Hydraulic oil temperature sensor signal is input to engine controller and then transmitted to machine
monitor.
Related infor-
• Hydraulic oil temperature can be checked with monitoring function
mation
(Code: 04401 Hydraulic oil temperature)

Possible causes Overheating of hydraulic oil Hydraulic oil may be overheating. Check it and remove cause if it is
1
and standard (when system is normal) overheating.
value in normal If cause 1 is not detected, hydraulic oil temperature gauge system
state Defective hydraulic oil tem-
2 may be defective. Carry out troubleshooting for "E-12 Hydraulic oil
perature gauge system
temperature gauge does not work normally" in E-mode.
Circuit diagram related to hydraulic oil temperature sensor of machine monitor
18 PC300, 350-8
Failure code [CA111] EMC Critical Internal Failure 1
Action code Failure code EMC critical internal failure

Trouble
E10 CA111 (Engine controller system)
Contents of
• Memory or power supply circuit in engine controller is defective.
trouble
Action of con-
• None in particular.
troller
Problem that
appears on • Engine does not start.
machine
Related infor-
mation

and standard
value in normal Engine controller may be defective. (Since trouble is in system, trou-
1 Defective engine controller
state bleshooting cannot be carried out.)
Failure code [CA115] Eng Ne and Bkup Speed Sens Error 1
Action code Failure code Engine Ne and Bkup speed sensor error
Trouble
Contents of
• Both signals of engine Ne speed sensor and engine Bkup speed sensor are abnormal.
trouble
Action of con-
troller
Problem that
• Engine stops.
appears on
• Engine does not start.
machine
Related infor-
• Method of reproducing failure code: Start engine
mation

and standard Connectors of Ne speed sensor and Bkup speed sensor may be
value in normal Defective connection of sen-
1 connected defectively (or connected to wrong parts). Check them
state sor connector
directly.
PC300, 350-8 19
Failure code [CA122] Chg Air Press Sensor High Error 1
Action code Failure code Charge air pressure sensor high error
Trouble
Contents of
• Pressure signal circuit of boost pressure, temperature sensor detected high voltage.
trouble
Action of con-
• Fixes charge pressure value and continues operation.
troller
Problem that
appears on • Engine output lowers.
machine
Related infor-
mation

Defective sensor power sup- If failure code [CA227] is also indicated, carry out troubleshooting
1
ply 2 system for it first.
Defective boost pressure, C4 Voltage
2 temperature sensor [pres- Between (1) – (4) Power supply 4.75 – 5.25 V
sure signal system]
Voltage is measured with wiring harness connected. Accordingly, if
voltage is abnormal, check wiring harness and controller, too, for
another cause of trouble, and then judge.
Hot short in wiring harness and carry out troubleshooting.
3 (Short circuit with 5V/24V cir-
Possible causes cuit) Wiring harness between CE01 (female) (44)
Voltage Max. 1 V
and standard – C4 (female) (1) and chassis ground
value in normal Prepare with starting switch OFF, then carry out troubleshoot-
state Short circuit in wiring har- ing without turning starting switch ON.
4 ness Wiring harness between CE01 (female) (44)
(with another wiring harness) – C4 (female) (1) and between CE01 Resis- Min.
tance 100 k
(female) (37) – C4 (female) (2)
Connecting parts between boost pressure, temperature sensor –
engine wiring harness – engine controller may be defective. Check
Defective wiring harness them directly.
5
connector • Looseness of connector, breakage of lock, or breakage of seal
• Corrosion, bend, breakage, push-in, or expansion of pin
• Moisture or dirt in connector or defective insulation
CE01 Voltage
Between (37) – (47) Power supply 4.75 – 5.25 V
20 PC300, 350-8
Circuit diagram related to boost pressure, temperature sensor (combination sensor)
PC300, 350-8 21
Failure code [CA123] Chg Air Press Sensor Low Error 1
Action code Failure code Charge air pressure sensor low error
Trouble
Contents of
• Pressure signal circuit of boost pressure, temperature sensor detected low voltage.
trouble
Action of con-
• Fixes charge pressure value and continues operation.
troller
Problem that
machine
Related infor-
mation

1
Defective boost pressure, C4 Voltage
2 temperature sensor [pres- Between (1) – (4) Power supply 4.75 – 5.25 V
sure signal system]
Ground fault in wiring har- Prepare with starting switch OFF, then carry out troubleshoot-
3
(Short circuit with GND cir- Wiring harness between CE01 (female) (44) Resis- Min.
Possible causes
cuit) – C4 (female) (1) and chassis ground tance 100 k
and standard
state Short circuit in wiring har- ing without turning starting switch ON.
4 ness Wiring harness between CE01 (female) (44)
(with another wiring harness) – C4 (female) (1) and between CE01 Resis- Min.
tance 100 k
Connecting parts between boost pressure, temperature sensor –
engine wiring harness – engine controller may be defective. Check
Defective wiring harness them directly.
5
connector • Looseness of connector, breakage of lock, or breakage of seal
CE01 Voltage
22 PC300, 350-8
PC300, 350-8 23
Failure code [CA131] Throttle Sensor High Error 1
Action code Failure code Throttle sensor high error

Trouble
Contents of
• Signal circuit of fuel control dial detected high voltage.
trouble
• If trouble occurs while starting switch is in ON position, controller fixes voltage value to level just
Action of before detection of trouble and continues operation.
controller • If starting switch is turned ON while voltage is abnormally high, controller continues operation with
voltage at 100% value.
Problem that
appears on • Engine speed cannot be controlled with fuel control dial.
machine
• Signal voltage of fuel control dial can be checked with monitoring function. (Code: 03000 Fuel con-
Related infor-
trol dial voltage)
mation

Defective throttle sensor If failure code [CA2185] is also indicated, carry out troubleshooting
1
power supply system for it first.
P20 Voltage
2 Defective fuel control dial Between (1) – (3) Power supply 4.75 – 5.25 V
Hot short (Short circuit with 5 and carry out troubleshooting.
3 V/24 V circuit) in wiring har-
Possible causes Wiring harness between CE02 (female) (9) –
ness Voltage Max. 1 V
and standard P20 (female) (2)
value in normal
Prepare with starting switch OFF, then carry out troubleshooting
state
Short circuit in wiring har- without turning starting switch ON.
4 ness (with another wiring Wiring harness between CE02 (female) (9) –
harness) Resis- Min. 100
P20 (female) (2) and between CE02 (female)
tance k
(22) – P20 (female) (1)
Connecting parts between fuel control dial – machine wiring har-
ness – engine controller may be defective. Check them directly.
Defective wiring harness
5 • Looseness of connector, breakage of lock, or breakage of seal
connector
CE02 Voltage
24 PC300, 350-8
Circuit diagram related to fuel control dial
PC300, 350-8 25
Failure code [CA132] Throttle Sensor Low Error 1
Action code Failure code Throttle sensor low error

Trouble
Contents of
• Signal circuit of fuel control dial detected low voltage.
trouble
• If trouble occurs while starting switch is in ON position, controller fixes voltage value to level just
Action of before detection of trouble and continues operation.
controller • If starting switch is turned ON while voltage is abnormally high, controller continues operation with
voltage at 100% value.
Problem that
appears on • Engine speed cannot be controlled with fuel control dial.
machine
• Signal voltage of fuel control dial can be checked with monitoring function. (Code: 03000 Fuel con-
Related infor-
trol dial voltage)
mation

Defective throttle sensor If failure code [CA2186] is also indicated, carry out troubleshooting
1
power supply system for it first.
P20 Voltage
2 Defective fuel control dial Between (1) – (3) Power supply 4.75 – 5.25 V
Ground fault in wiring har- without turning starting switch ON.
3 ness (Short circuit with GND
Possible causes Wiring harness between CE02 (female) (9) – Resis- Min. 100
circuit)
and standard P20 (female) (2) tance k
value in normal
state
4 ness (with another wiring Wiring harness between CE02 (female) (9) –
harness) Resis- Min. 100
P20 (female) (2) and between CE02 (female)
tance k
(23) – P20 (female) (3)
Connecting parts between fuel control dial – machine wiring har-
ness – engine controller may be defective. Check them directly.
connector
CE02 Voltage
26 PC300, 350-8
Circuit diagram related to fuel control dial
PC300, 350-8 27
Failure code [CA144] Coolant Temp Sens High Error 1
Action code Failure code

Trouble Abnormally high level in coolant temperature
E15 CA144
Contents of
• High voltage is detected in coolant temperature sensor signal circuit.
trouble
Action of con-
• Fixes coolant temperature and continues operation.
troller
Problem that
• Exhaust smoke is white
appears on
• Overheat prevention function does not function.
machine
Related infor-
• Method of reproducing failure code: Starting switch ON.
mation
Causes Standard value in normal state/Remarks on troubleshooting

without turning starting switch ON.
COOLANT TEMP
Coolant temperature Resistance
(male)
Defective coolant tempera- 0°C 30 – 37 k
1
ture sensor
25°C 9.3 – 10.7 k
Between (A) – (B) 50°C 3.2 – 3.8 k
80°C 1.0 – 1.3 k
95°C 700 – 800
Disconnection in wiring har- without turning starting switch ON.
ness (Disconnection in wiring Wiring harness between J1 (female) (15) – Resis-
2 Max. 10
or defective contact in con- COOLANT TEMP (female) (B) tance
nector)
Wiring harness between J1 (female) (38) – Resis-
Max. 10
Possible causes COOLANT TEMP (female) (A) tance
and standard Prepare with starting switch OFF, then carry out troubleshooting
value in normal
state
3 ness (With another wiring Wiring harness among all pins between J1
harness) Resis- Min.
(female) (15) – J1 (female) (With all connec-
tance 100 k
tors of wiring harness disconnected)
Connecting parts among coolant temperature sensor, engine wiring
harness, and engine controller are suspected. Inspect them directly.
4 • Loose connector, broken lock, broken seal
connector
• Corrosive, bent, broken, forced-in, or extended pin
• Humidity in connector, entry of dirt or dust, poor insulation
J1 (female) Coolant temperature Resistance
0°C 30 – 37 k
25°C 9.3 – 10.7 k
Between (15) – (38) 50°C 3.2 – 3.8 k
80°C 1.0 – 1.3 k
95°C 700 – 800
28 PC300, 350-8
Circuit diagram related to engine coolant temperature sensor
PC300, 350-8 29
Failure code [CA145] Coolant Temp Sens Low Error 1

Trouble Abnormally low level in coolant temperature
E15 CA145
Contents of
• Low voltage is detected in coolant temperature sensor signal circuit.
trouble
Action of con-
• Fixes coolant temperature and continues operation.
troller
Problem that
appears on
• Overheat prevention function does not function.
machine
Related infor-
mation

COOLANT TEMP
Coolant temperature Resistance
(male)
0°C 30 – 37 k
Defective coolant tempera- 25°C 9.3 – 10.7 k
1
ture sensor
Between (A) – (B) 50°C 3.2 – 3.8 k
80°C 1.0 – 1.3 k
95°C 700 – 800
Between (B) –
All range Min. 100 k
chassis ground
circuit) Wiring harness between J1 (female) (15) – Resis- Min.
COOLANT TEMP (female) (B) tance 100 k
Possible causes Prepare with starting switch OFF, then carry out troubleshooting
and standard without turning starting switch ON.
Short circuit in wiring har-
value in normal
3 ness (With another wiring Wiring harness among all pins between J1
state Resis- Min.
harness) (female) (15) – J1 (female) (With all connec-
tance 100 k
tors of wiring harness disconnected)
Connecting parts among coolant temperature sensor, engine wiring
harness, and engine controller are suspected. Inspect them directly.
4 • Loose connector, broken lock, broken seal
connector
J1 (female) Coolant temperature Resistance
0°C 30 – 37 k
25°C 9.3 – 10.7 k
Between (15) – (38) 50°C 3.2 – 3.8 k
80°C 1.0 – 1.3 k
95°C 700 – 800
Between (15) –
chassis ground
30 PC300, 350-8
Circuit diagram related to engine coolant temperature sensor
PC300, 350-8 31
Failure code [CA153] Chg Air Temp Sensor High Error 1

Trouble Abnormally high level in charge temperature
E15 CA153
Contents of • High voltage is detected in temperature signal ci rcuit of boost pressure sensor and temperature sen-
trouble sor.
Action of con-
• Fixes charge temperature (46°C) and continues operation.
troller
Problem that
appears on
• Boost temperature-based engine protection function does not function.
machine
Related infor-
mation

C4 (male) Charge temperature Resistance
Defective [temperature sig-
1 nal circuit] of boost pressure 0°C 5.5 – 6.1 k
sensor, temperature sensor 25°C 1.9 – 2.1 k
Between (3) – (4)
40°C 1.1 – 1.2 k
100°C 180 – 185
Disconnection in wiring har- without turning starting switch ON.
ness (Disconnection in wiring Wiring harness between CE01 (female) (23) Resis-
2 Max. 10
or defective contact in con- – C4 (female) (3) tance
nector)
Wiring harness between CE01 (female) (47) Resis-
Max. 10
– C4 (female) (4) tance
and standard
value in normal
3 ness (With another wiring Wiring harness among all pins between
state Resis- Min.
harness) CE01 (female) (23) – CE01 (female) (With all
tance 100 k
connectors of wiring harness disconnected)
Connecting parts among boost pressure sensor, temperature sen-
sor, engine wiring harness, and engine controller are suspected.
Defective wiring harness Inspect them directly.
4
connector • Loose connector, broken lock, broken seal
CE01 (female) Charge temperature Resistance
5 Defective engine controller 0°C 5.5 – 6.1 k
25°C 1.9 – 2.1 k
Between (23) – (47)
40°C 1.1 – 1.2 k
100°C 180 – 185
32 PC300, 350-8
PC300, 350-8 33
Failure code [CA154] Chg Air Temp Sensor Low Error 1

Trouble Abnormally low level in charge temperature
E15 CA154
Contents of • Low voltage is detected in temperature signal circuit of boost pressure sensor and temperature sen-
trouble sor.
Action of con-
• Fixes charge temperature (46°C) and continues operation.
troller
Problem that
appears on
• Boost temperature-based engine protection function does not function.
machine
Related infor-
mation

C4 (male) Charge temperature Resistance
Defective [temperature sig- 0°C 5.5 – 6.1 k

1 nal circuit] of boost pressure 25°C 1.9 – 2.1 k
sensor, temperature sensor Between (3) – (4)
40°C 1.1 – 1.2 k
100°C 180 – 185
Between (3) –
chassis ground
circuit) Wiring harness between CE01 (female) (23) Resis- Min.
– C4 (female) (3) tance 100 k
Possible causes without turning starting switch ON.
Short circuit in wiring har-
and standard
3 ness (With another wiring Wiring harness among all pins between
value in normal Resis- Min.
harness) CE01 (female) (23) – CE01 (female) (With all
state tance 100 k
connectors of wiring harness disconnected)
Connecting parts among boost pressure sensor, temperature sen-
sor, engine wiring harness, and engine controller are suspected.
Defective wiring harness Inspect them directly.
4
connector • Loose connector, broken lock, broken seal
CE01 (female) Charge temperature Resistance
0°C 5.5 – 6.1 k
5 Defective engine controller 25°C 1.9 – 2.1 k
Between (23) – (47)
40°C 1.1 – 1.2 k
100°C 180 – 185
Between (23) –
chassis ground
34 PC300, 350-8
PC300, 350-8 35
Failure code [CA155] Chg Air Temp High Speed Derate 1
Action code Failure code Charge air temperature high speed derate
Trouble
Contents of
• Temperature signal of boost pressure/temperature sensor exceeded control upper temperature limit.
trouble
Action of
• Limits output and continues operation.
controller
Problem that
• Engine output lowers.
appears on
• Engine stops.
machine
Related infor- • Boost temperature can be checked with monitoring function. (Code: 18500 Boost temperature)
mation • Method of reproducing failure code: Start engine

Cooling performance of aftercooler may be low. Check following
points directly.
Lowering of cooling perfor-
Possible causes 1 • Looseness and breakage of fan belt.
mance of aftercooler
and standard • Insufficiency of cooling air
value in normal • Clogging of aftercooler fins
state Abnormal rise of turbo- Outlet temperature of turbocharger may be abnormally high. Check
2
charger outlet temperature related parts directly.
If causes 1 – 2 are not detected, engine controller may be defective.
(Since trouble is in system, troubleshooting cannot be carried out.)
36 PC300, 350-8
PC300, 350-8 37
Failure code [CA187] Sens Supply 2 Volt Low Error 1
Action code Failure code Sensor power supply 2 voltage low error
Trouble
Contents of
• Low voltage was detected in sensor power supply 2 circuit.
trouble
Action of con- • Fixes charge pressure and charge temperature values and continues operation.
troller • Limits output and continues operation.
Problem that
machine
Related infor-
mation

Disconnect connector with starting switch OFF, then turn start-
ing switch ON and carry out troubleshooting.
Disconnect sensor Boost pressure, tem-
and wiring harness at C4
perature sensor
right in order and
Defective sensor or wiring carry out operation to Common rail pres-
1 C8
harness reproduce trouble. If sure sensor
“E” of failure code
Possible causes goes off when sensor
Bkup sensor C13
and standard or wiring harness is
value in normal disconnected, that
state sensor or wiring har- Engine wiring har-
CE01
ness is defective. ness
Connecting parts between each sensor – engine wiring harness –

engine controller may be defective. Check them directly.
connector
If causes 1 and 2 are not detected, engine controller may be defec-
3 Defective engine controller tive. (Since trouble is in system, troubleshooting cannot be carried
out.)
38 PC300, 350-8
Circuit diagram related to sensor power supply 2
PC300, 350-8 39
Failure code [CA221] Ambient Press Sens High Error 1
Action code Failure code Ambient pressure sensor high error

Trouble
Contents of
• High voltage was detected in signal circuit of ambient pressure sensor.
trouble
Action of con-
• Fixes ambient pressure value and continues operation.
troller
Problem that
appears on
• Engine starting performance becomes deteriorated.
machine
Related infor-
mation

1
C29 Voltage
Defective ambient pressure
2 Between (1) – (2) Power supply 4.75 – 5.25 V
sensor
Hot short (Short circuit with and carry out troubleshooting.
3 5V/24V circuit) in wiring har-
Possible causes Wiring harness between CE01 (female) (3) –
ness Voltage Max. 1 V
and standard C29 (female) (3) and chassis ground
value in normal
state
Short circuit in wiring har- ing without turning starting switch ON.
4 ness Wiring harness between CE01 (female) (3) –
(with another wiring harness) C29 (female) (3) and between CE01 Resis- Min.
tance 100 k
Connecting parts between ambient pressure sensor – engine wiring
harness – engine controller may be defective. Check them directly.
connector
CE01 Voltage
40 PC300, 350-8
Circuit diagram related to atmospheric pressure sensor
PC300, 350-8 41
Failure code [CA222] Ambient Press Sens Low Error 1
Action code Failure code Ambient pressure sensor low error

Trouble
Contents of
• Low voltage was detected in signal circuit of ambient pressure sensor.
trouble
Action of con-
• Fixes ambient pressure value and continues operation.
troller
Problem that
appears on
• Engine starting performance becomes deteriorated.
machine
Related infor-
mation

1
C29 Voltage
Defective ambient pressure
2 Between (1) – (2) Power supply 4.75 – 5.25 V
sensor
3
Possible causes (Short circuit with GND cir- Wiring harness between CE01 (female) (3) – Resis- Min.
and standard cuit) C29 (female) (3) and chassis ground tance 100 k
value in normal
state
4 ness Wiring harness between CE01 (female) (3) –
(with another wiring harness) C29 (female) (3) and between CE01 Resis- Min.
tance 100 k
(female) (38) – JC03 – C29 (female) (2)
Connecting parts between ambient pressure sensor – engine wiring
connector
CE01 Voltage
42 PC300, 350-8
Circuit diagram related to atmospheric pressure sensor
PC300, 350-8 43
Failure code [CA227] Sens Supply 2 Volt High Error 1
Action code Failure code Sensor power supply 2 voltage high error
Trouble
Contents of
• High voltage was detected in sensor power supply 2 circuit.
trouble
Action of con- • Fixes charge pressure and charge temperature values and continues operation.
troller • Limits output and continues operation.
Problem that
machine
Related infor-
mation

Possible causes engine controller may be defective. Check them directly.
and standard 1 • Looseness of connector, breakage of lock, or breakage of seal
connector
value in normal • Corrosion, bend, breakage, push-in, or expansion of pin
state • Moisture or dirt in connector or defective insulation
If cause 1 is not detected, engine controller may be defective.
Circuit diagram related to sensor power supply 2
44 PC300, 350-8
Failure code [CA234] Eng Overspeed 1
Action code Failure code Engine overspeed

Trouble
— CA234 (Engine controller system)
Contents of
• Engine speed exceeded control upper speed limit.
trouble
Action of con-
• Stops injection until engine speed lowers to normal level.
troller
Problem that
appears on • Engine speed fluctuates.
machine
Related infor-
• Method of reproducing failure code: Run engine at high idle.
mation

Possible causes 1 Use of improper fuel Fuel used may be improper. Check it directly.
and standard Machine may be used improperly. Teach operator proper using
value in normal 2 Improper use
method.
state
If cause 1 is not detected, engine controller may be defective.
PC300, 350-8 45
Failure code [CA238] Ne Speed Sens Supply Volt Error 1
Action code Failure code Ne speed sensor supply power voltage error
Trouble
Contents of
• Low voltage was detected in power supply circuit of engine Ne speed sensor.
trouble
Action of con-
• Controls the engine with signal from engine Bkup speed sensor.
troller
Problem that
• Engine does not start easily.
appears on
• Engine hunts.
machine
Related infor-
mation

Disconnect connector with starting switch OFF, then turn start-
ing switch ON and carry out troubleshooting.
Disconnect sensor
and wiring harness at
right in order and Ne speed sensor C15
Defective sensor or wiring carry out operation to
1 reproduce trouble. If
Possible causes harness
and standard “E” of failure code
value in normal goes off when sensor
state or wiring harness is Engine wiring har-
disconnected, that CE01
ness
sensor or wiring har-
ness is defective.
connector
Circuit diagram related to engine Ne speed sensor
46 PC300, 350-8
Failure code [CA271] IMV/PCV1 Short Error 1
Action code Failure code IMV/PCV1 short error

Trouble
Contents of
• Short circuit was detected in drive circuit of supply pump actuator.
trouble
Action of con-
troller
Problem that • Engine speed does not rise from low idle.
machine • Common rail fuel pressure rises above command value.
Related infor-
mation

Defective supply pump actu- ing without turning starting switch ON.
1
ator C17 (male) Resistance
Between (1) – chassis ground Min. 100 k
Hot short in wiring harness and carry out troubleshooting.
2
(Short circuit with 24V circuit) Wiring harness between CE01 (female) (2) –
Voltage Max. 3 V
C17 (female) (1) and chassis ground
Possible causes Prepare with starting switch OFF, then carry out troubleshoot-
and standard Short circuit in wiring har- ing without turning starting switch ON.
value in normal 3 ness Between CE01 (female) (2) – each of CE01
state (with another wiring harness) (female) pins (With all wiring harness con- Resis- Min.
tance 100 k
nectors disconnected)
Connecting parts between supply pump actuator – engine wiring
connector
CE01 (female) Resistance
Circuit diagram related to supply pump actuator (metering unit)
PC300, 350-8 47
Failure code [CA272] IMV/PCV1 Open Error 1
Action code Failure code IMV/PCV1 open error

Trouble
Contents of
• Opening was detected in drive circuit of supply pump actuator.
trouble
Action of con-
troller
Problem that
• Engine runs but its operation is unstable.
appears on
• Common rail fuel pressure rises above command value.
machine
Related infor-
mation

Defective supply pump actu- ing without turning starting switch ON.
1
ator C17 (male) Resistance
Between (1) – (2) Max. 5
Disconnection in wiring har- ing without turning starting switch ON.
ness
Wiring harness between CE01 (female) (2) – Resis-
C17 (female) (1) tance
tor) Wiring harness between CE01 (female) (32) Resis-
Max. 10
Possible causes 3
and standard (Short circuit with GND cir- Wiring harness between CE01 (female) (2) – Resis- Min.
value in normal cuit) C17 (female) (1) and chassis ground tance 100 k
state Prepare with starting switch OFF, then carry out troubleshoot-
4 ness Between CE01 (female) (2) – each of CE01
(with another wiring harness) (female) pins (With all wiring harness con- Resis- Min.
tance 100 k
Connecting parts between supply pump actuator – engine wiring
connector
CE01 (female) Resistance
48 PC300, 350-8
Circuit diagram related to supply pump actuator (metering unit)
PC300, 350-8 49
Failure code [CA281] Pump Press Balance Error 1
Action code Failure code Abnormal supply pump pressure balance

Trouble
Contents of • Due to the abnormality in supply pump mechanical system, response of fuel pressure feed is not
trouble appropriate, that is abnormal.
Action of con-
• No particular action
troller
Problem that
• Engine does not start. Or it starts, but it does not stabilize.
appears on
• The pressure of high-pressure fuel is different in front side and rear side of supply pump.
machine
Related infor-
• Method of reproducing failure code: Start the engine.
mation

Refer to "Bleeding air from fuel circuit" in Testing and adjusting, and
1 Residual air in the fuel circuit
bleed air from the fuel circuit.
Connections in between common rail pressure sensor and engine
Possible causes wiring harness and engine controller may be defective. Check them
and standard Defective wiring harness directly.
2
value in normal connector • Loose connector, broken lock, broken seal
state • Corrosive, bent, broken, forced-in, or extended pin
• Water, dirt or dust in connector, or poor insulation
Engine controller is possibly defective if no problem is found in
causes 1 - 2.
(Since the trouble is in system, troubleshooting cannot be per-
formed.)
50 PC300, 350-8
Failure code [CA322] Inj #1 (L/B#1) Open/Short Error 1
Action code Failure code Injector #1 (L/B#1) open/short circuit error

Trouble
Contents of
• Opening or short circuit was detected in drive circuit of No. 1 injector.
trouble
Action of con-
• Turns the centralized warning lamp and alarm buzzer ON.
troller
Problem that
• Combustion becomes irregular or engine hunts.
appears on
machine
Related infor-
mation

If following failure codes are also displayed, trouble is in engine con-
troller: [CA322], [CA324], [CA331]
2 Defective No. 1 injector C9 (male) Resistance
ness
Max. 2
Possible causes 4
(Short circuit with GND cir- Wiring harness between CE01 (female) (45) Resis-
and standard cuit) Max. 2
– C9 (female) (3) and chassis ground tance
value in normal
Between CE01 (female) (45) – each of CE01
Short circuit in wiring har- Resis- Min.
(female) pins (With all wiring harness con-
5 ness tance 100 k
(with another wiring harness)
Resis- Min.
tance 100 k
Connecting parts between No. 1 injector – engine wiring harness –
connector
7 Defective engine controller CE01 (female) Resistance
Between (45) – (53) Max. 2
PC300, 350-8 51
Circuit diagram related to injector No. 1
52 PC300, 350-8

Trouble
Contents of
trouble
Action of con-
troller
Problem that
appears on
machine
Related infor-
mation

troller: [CA323], [CA325], [CA332]
ness
Max. 2
Possible causes 4
value in normal
5 ness tance 100 k
Resis- Min.
tance 100 k
connector
Between (46) – (60) Max. 2
PC300, 350-8 53
54 PC300, 350-8

Trouble
Contents of
trouble
Action of con-
troller
Problem that
appears on
machine
Related infor-
mation

troller: [CA322], [CA324], [CA331]
ness
Max. 2
Possible causes 4
value in normal
5 ness tance 100 k
Resis- Min.
tance 100 k
connector
Between (55) – (52) Max. 2
PC300, 350-8 55
56 PC300, 350-8

Trouble
Contents of
trouble
Action of con-
troller
Problem that
appears on • Combustion becomes irregular or engine hunts.
machine
Related infor-
mation

troller: [CA323], [CA325], [CA332]
ness
Max. 2
Possible causes 4
value in normal
5 ness tance 100 k
Resis- Min.
tance 100 k
connector
Between (57) – (59) Max. 2
PC300, 350-8 57
58 PC300, 350-8

Trouble
Contents of
trouble
Action of con-
troller
Problem that
appears on
machine
Related infor-
mation

If following failure codes are also displayed, trouble is in engine
controller: [CA322], [CA324], [CA331]
ness
Max. 2
Possible causes 4
value in normal
5 ness tance 100 k
Resis- Min.
tance 100 k
connector
Between (54) – (51) Max. 2
PC300, 350-8 59
60 PC300, 350-8

Trouble
Contents of
trouble
Action of con-
troller
Problem that
appears on
machine
Related infor-
mation

troller: [CA323], [CA325], [CA332]
ness
Max. 2
Possible causes 4
value in normal
5 ness tance 100 k
Resis- Min.
tance 100 k
connector
Between (56) – (58) Max. 2
PC300, 350-8 61
62 PC300, 350-8
PC300, 350-8 63
SEN02629-03
PC300, 350(LC)-8 Hydraulic excavator
Form No. SEN02629-03
© 2010 KOMATSU
All Rights Reserved
Printed in Japan 05-10
64
SEN02631-02
1SHOP MANUAL
PC300-8 60001 and up

PC350-8 60001 and up
40 Troubleshooting 1
Troubleshooting by failure code
(Display of code), Part 3
Failure code [DAFRMC] CAN discon (Monitor detected)................................................................................ 4
Failure code [DGH2KB] Hydr Oil Sensor Short .............................................................................................. 6
Failure code [DHPAMA] F Pump Press Sensor Abnormality ..........................................................................8
Failure code [DHPBMA] R Pump Press Sensor Abnormality ....................................................................... 10
Failure code [DHS3MA] Arm Curl PPC Sensor Abnormality ........................................................................ 12
Failure code [DHS4MA] Bucket Curl PPC Press Sensor Abnormality.......................................................... 14
Failure code [DHX1MA] Overload Sensor Abnormality (Analog) .................................................................. 16
Failure code [DW43KA] Travel Speed Sol. Open Circuit .............................................................................. 18
Failure code [DW43KB] Travel Speed Sol. Short Circuit .............................................................................. 20
Failure code [DW45KA] Swing Brake Sol. Open Circuit ............................................................................... 22
Failure code [DW45KB] Swing Brake Sol. Short Circuit ............................................................................... 26
Failure code [DW91KA] Travel Junction Sol. Open Circuit ........................................................................... 28
Failure code [DW91KB] Travel Junction Sol. Short Circuit ........................................................................... 30
Failure code [DWA2KA] Attachment Sol Open Circuit .................................................................................. 32
PC300, 350-8 1
Failure code [DWA2KB] Attachment Sol Short Circuit .................................................................................. 33

Failure code [DWJ0KA] Merge-divider Sol. Open Circuit.............................................................................. 34
Failure code [DWJ0KB] Merge-divider Sol. Short Circuit .............................................................................. 36
Failure code [DWK0KA] 2-stage Relief Sol. Open Circuit............................................................................. 38
Failure code [DWK0KB] 2-stage Relief Sol. Short Circuit ............................................................................. 40
Failure code [DXA0KA] PC-EPC Sol. Open Circuit ...................................................................................... 42
Failure code [DXA0KB] PC-EPC Sol. Short Circuit....................................................................................... 44
Failure code [DXE0KA] LS-EPC Sol. Open Circuit ....................................................................................... 46
Failure code [DXE0KB] LS-EPC Sol. Short Circuit ....................................................................................... 48
Failure code [DXE4KA] Service Current EPC Open Circuit.......................................................................... 50
Failure code [DXE4KB] Service Current EPC Short Circuit .......................................................................... 51
Failure code [DY20KA] Wiper Working Abnormality ..................................................................................... 52
Failure code [DY20MA] Wiper Parking Abnormality ..................................................................................... 54
Failure code [DY2CKA] Washer Drive Open Circuit ..................................................................................... 56
Failure code [DY2CKB] Washer Drive Short................................................................................................. 58
Failure code [DY2DKB] Wiper Drive (Fwd) Short Circuit .............................................................................. 60
Failure code [DY2EKB] Wiper Drive (Rev) Short Circuit............................................................................... 62
2 PC300, 350-8
PC300, 350-8 3
Failure code [DAFRMC] CAN discon (Monitor detected) 1
Action code Failure code CAN disconnection (Monitor detected)

Trouble
E0E DAFRMC (Machine monitor system)
Contents of • Machine monitor detected communication error in CAN communication circuit between pump con-
trouble troller and engine controller.
Action of
machine moni- • If cause of failure disappears, system resets itself.
tor
Problem that
• Information may not transmitted normally by CAN communication and machine may not operate nor-
appears on
mally. (Trouble phenomenon depends on failed section.)
machine
Related
information

Disconnection in wiring har- Wiring harness between CM02 (female) (8),
Resis-
ness (Disconnection in wiring (9) – CP01 (female) (45), – CE02 (female) Max. 1
1 tance
or defective contact in con- (46), – K02 (female) (A)
nector)
Wiring harness between CM02 (female) (10)
Resis-
– CP01 (female) (64), – CE02 (female) (47), Max. 1
tance
– K02 (female) (B)
Wiring harness between CM02 (female) (8),
Ground fault in wiring har- Resis-
(9) – CP01 (female) (45), – CE02 (female) Min. 1 M
2 ness (Short circuit with GND tance
(46), – K02 (female) (A), – N08 (male) (3)
circuit)
Possible causes Wiring harness between CM02 (female) (10)
and standard Resis-
– CP01 (female) (64), – CE02 (female) (47), Min. 1 M
value in normal tance
– K02 (female) (B), – N08 (male) (10)
state
Wiring harness between CM02 (female) (8),
Max.
Hot short (Short circuit with (9) – CP01 (female) (45), – CE02 (female) Voltage
3 5.5 V
24V circuit) in wiring harness (46), – K02 (female) (A), – N08 (male) (3)
Wiring harness between CM02 (female) (10)
Max.
– CP01 (female) (64), – CE02 (female) (47), Voltage
5.5 V
– K02 (female) (B), – N08 (male) (10)
Defective CAN terminal ing without turning starting switch ON.
4 resistance (Internal short cir-
K02 (male) Resistance
cuit or disconnection)
Between (A) – (B) 120 ± 12
If causes 1 – 4 are not detected, machine monitor may be defective.
4 PC300, 350-8
Circuit diagram related to CAN communication of machine monitor
PC300, 350-8 5
Failure code [DGH2KB] Hydr Oil Sensor Short 1

Action code Failure code Hydraulic oil temperature sensor short
Trouble
— DGH2KB (Pump controller system)
Contents of
• Ground fault was detected in hydraulic oil temperature sensor circuit.
trouble
Action of • Fixes hydraulic oil temperature value at 40°C and continues operation.
Problem that
• While hydraulic oil temperature rises normally, hydraulic oil temperature gauge does not move from
appears on
top of white range (bottom of green range).
machine
• Signal voltage of hydraulic oil temperature sensor can be checked with monitoring function.
Related infor-
(Code: 04402 Hydraulic oil temperature sensor voltage)
mation

Defective hydraulic oil tem-
1 perature sensor (Internal dis- P22 (male) Resistance
connection or short circuit) Between (1) – (2) 3.5 – 90 k
Between (2) – chassis ground Min. 1 M
Possible causes
and standard Ground fault in wiring har- without turning starting switch ON.
value in normal 2 ness (Short circuit with GND
state circuit) Wiring harness between CP01 (female) (29) Resis-
Min. 1 M
– P22 (female) (2) tance
3 Defective pump controller CP01 (female) Resistance
Between (29) – (46) 3.5 – 90 k
Circuit diagram related to hydraulic oil temperature sensor
6 PC300, 350-8
PC300, 350-8 7
Failure code [DHPAMA] F Pump Press Sensor Abnormality 1
Action code Failure code F pump press sensor abnormality

Trouble
— DHPAMA (Pump controller system)
Contents of
• Signal voltage from F pump pressure sensor is below 0.3 V or above 4.42 V.
trouble
Action of con- • Fixes F pump pressure at 0 MPa {0 kg/cm 2} and continues control.
Problem that
appears on • No automatic gear shifting
machine
If 5V circuit (3) and ground circuit (1) of pressure sensor are connected inversely, pressure sensor
Related infor- will be broken. Accordingly, take extreme care when checking.
mation • Input from F pump pressure sensor (pressure) can be checked with monitoring function.
(Code 01112: F pump pressure

Defective sensor power sup- If failure code [DA25KP] is also displayed, carry out troubleshooting
1
ply system for it first.
P25 Voltage
Between (3) – (1) 4.5 – 5.5 V
Between (2) – (1) 0.5 – 4.5 V
Defective F pump pressure If the power supply voltage is normal and the signal voltage is
2 sensor not normal, perform troubleshooting as follows.
(Internal defect) 1) Turn starting switch to OFF position.
2) Replace connector P25 with connector P26 of R pump
pressure sensor.
3) Turn starting switch to ON position and display the electri-
cal failure history screen of the machine monitor.
4) If E mark is not lighted in failure code column, F pump
pressure sensor is defective.
Possible causes
After the troubleshooting, restore the connector.
and standard
state ing without turning starting switch ON.
Disconnection in wiring har- Wiring harness between CP01 (female) (9) – Resis-
ness Max. 1
defective contact in connec- Wiring harness between CP01 (female) (18) Resis-
Max. 1
tor) – P25 (female) (1) tance
Wiring harness between CP01 (female) (49) Resis-
Max. 1
4
(Short circuit with GND cir- Wiring harness between CP01 (female) (49) Resis-
cuit) Min. 1 M
– P25 (female) (2) and chassis ground tance
Hot short (Short circuit with Wiring harness between CP01 (female) (9) –
5 Voltage Max. 1 V
24V circuit) in wiring harness P25 (female) (3) and chassis ground
Wiring harness between CP01 (female) (49)
Voltage Max. 1 V
– P25 (female) (2) and chassis ground
8 PC300, 350-8

Possible causes
and standard out troubleshooting.
value in normal 6 Defective pump controller CP01 Voltage
state
Between (19) – (18) 4.5 – 5.5 V
Between (49) – (18) 0.5 – 4.5 V
Circuit diagram related to F pump pressure sensor of pump controller
PC300, 350-8 9
Failure code [DHPBMA] R Pump Press Sensor Abnormality 1
Action code Failure code R pump pressure sensor abnormality

Trouble
— DHPBMA (Pump controller system)
Contents of
• Signal voltage from R pump pressure sensor is below 0.3 V or above 4.42 V.
trouble
Action of con- • Fixes R pump pressure at 0 MPa {0 kg/cm 2} and continues control.
Problem that
machine
mation • Input from R pump pressure sensor (pressure) can be checked with monitoring function.
(Code 01113: R pump pressure

1
P26 Voltage
Between (3) – (1) 4.5 – 5.5 V
Between (2) – (1) 0.5 – 4.5 V
Defective R pump pressure If the power supply voltage is normal and the signal voltage is
2 sensor not normal, perform troubleshooting as follows.
(Internal defect) 1) Turn starting switch to OFF position.
2) Replace connector P26 with connector P25 of R pump
pressure sensor.
3) Turn starting switch to ON position and display the electri-
cal failure history screen of the machine monitor.
4) If E mark is not lighted in failure code column, R pump
pressure sensor is defective.
Possible causes
After the troubleshooting, restore the connector.
and standard
state ing without turning starting switch ON.
ness Max. 1
Max. 1
Max. 1
4
cuit) Min. 1 M
5 Voltage Max. 1 V
Voltage Max. 1 V
10 PC300, 350-8

Possible causes
and standard out troubleshooting.
value in normal 6 Defective pump controller CP01 Voltage
state
Between (9) – (18) 4.5 – 5.5 V
Between (68) – (18) 0.5 – 4.5 V
Circuit diagram related to R pump pressure sensor of pump controller
PC300, 350-8 11
Failure code [DHS3MA] Arm Curl PPC Sensor Abnormality 1
Action code Failure code Arm IN PPC pressure sensor abnormality

Trouble
— DHS3MA (Pump controller system)
Contents of
• Signal voltage from arm IN PPC pressure sensor is below 0.3 V or above 4.72 V.
trouble
Action of con- • Fixes arm IN PPC pressure at 0 MPa {0 kg/cm 2} and continues control.
Problem that
machine
mation • Input from arm IN PPC pressure sensor (pressure) can be checked with monitoring function.
(Code 07200: Arm IN PPC pressure

1
Defective arm IN PPC pres- P04 Voltage
2
sure sensor (Internal defect)
Between (3) – (1) 4.5 – 5.5 V
Between (2) – (1) 0.5 – 4.5 V
ness Max. 1
Max. 1
Possible causes
and standard Max. 1
value in normal
state Ground fault in wiring har- Prepare with starting switch OFF, then carry out troubleshoot-
4
cuit) Min. 1 M
5 Voltage Max. 1 V
Voltage Max. 1 V
6 Defective pump controller CP01 Voltage
Between (9) – (18) 4.5 – 5.5 V
Between (17) – (18) 0.5 – 4.5 V
12 PC300, 350-8
Circuit diagram related to arm IN PPC pressure sensor of pump controller
PC300, 350-8 13
Failure code [DHS4MA] Bucket Curl PPC Press Sensor Abnormality 1
Action code Failure code Bucket CURL PPC press sensor abnormality
Trouble
— DHS4MA (Pump controller system)
Contents of
• Signal voltage from bucket curl PPC pressure sensor is below 0.3 V or above 4.42 V.
trouble
Action of con- • Fixes bucket curl PPC pressure at 0 MPa {0 kg/cm 2} and continues control.
Problem that
machine
mation • Input from bucket curl PPC pressure sensor (pressure) can be checked with monitoring function.
(Code 07300: Bucket Curl PPC pressure)

1
Defective bucket curl PPC
2 pressure sensor (Internal P01 Voltage
defect) Between (3) – (1) 4.5 – 5.5 V
Between (2) – (1) 0.5 – 4.5 V
ness Max. 1
Max. 1
Possible causes
and standard Max. 1
value in normal
state Ground fault in wiring har- Prepare with starting switch OFF, then carry out troubleshoot-
4
cuit) Min. 1 M
5 Voltage Max. 1 V
Voltage Max. 1 V
6 Defective pump controller CP01 Voltage
Between (9) – (18) 4.5 – 5.5 V
Between (73) – (18) 0.5 – 4.5 V
14 PC300, 350-8
Circuit diagram related to bucket curl PPC pressure sensor of pump controller
PC300, 350-8 15
Failure code [DHX1MA] Overload Sensor Abnormality (Analog) 1

Action code Failure code Overload sensor (analog)
Trouble
— DHX1MA (Pump controller system)
Contents of
• Monitor which is not set to be displayed (Overload alarm monitor) is displayed.
trouble
Problem that
appears on
machine
Related infor-
Method of reproducing failure code: Turn starting switch ON.
mation

and standard
value in normal Pump controller may be defective. (Since trouble is in system, trou-
1 Defective pump controller
state bleshooting cannot be carried out.)
16 PC300, 350-8
PC300, 350-8 17
Failure code [DW43KA] Travel Speed Sol. Open Circuit 1
Action code Failure code Travel speed solenoid disconnection

Trouble
— DW43KA (Pump controller system)
Contents of
• No current flows at output to travel speed solenoid circuit.
trouble
Action of con- • None in particular. (Since no current flows, solenoid does not operate.)
Problem that
appears on • Travel speed does not change to Hi. (Machine monitor changes to the normal state.)
machine
• Operating condition of travel speed solenoid (ON/OFF) can be checked with monitoring function.
(Code 02300: Solenoid 1)
Related infor-
• Solenoid detects disconnection when output is turned on. To confirm the reproduction after repair, be
mation
sure to turn output on. (For more information on how to turn output on/off, see troubleshooting for
failure code [DW43KB].)

Defective travel speed sole- ing without turning starting switch ON.
1
noid (Internal disconnection) V04 (male) Resistance
Between (1) – (2) 20 – 60
ness
Possible causes 2 (Disconnection in wiring or Max. 1
– V04 (female) (2) tance
and standard defective contact in connec-
value in normal tor) Wiring harness between V04 (female) (1) – Resis-
Max. 1
state chassis ground tance
3
cuit) Min. 1 M
– V04 (female) (2) and chassis ground tance
CP02 (female) Resistance
Between (87) – chassis ground 20 – 60
18 PC300, 350-8
Circuit diagram related to travel speed solenoid of pump controller
PC300, 350-8 19
Failure code [DW43KB] Travel Speed Sol. Short Circuit 1
Action code Failure code Travel speed solenoid short circuit

Trouble
— DW43KB (Pump controller system)
Contents of
• Abnormal current flowed at output to travel speed solenoid circuit.
trouble
Action of con- • Turns output to travel speed solenoid circuit OFF.
troller • Even if cause of failure disappears, system does not reset itself until starting switch is turned OFF.
Problem that
appears on • Travel speed does not change to Hi. (Machine monitor changes to the normal state.)
machine
Related infor- • Operating condition of travel speed solenoid (ON/OFF) can be checked with monitoring function.
mation (Code 02300: Solenoid 1)

Defective travel speed sole-
1 noid (Internal short circuit or V04 (male) Resistance
ground fault) Between (1) – (2) 20 – 60
Possible causes
and standard
value in normal 2
state 24V circuit) in wiring harness Wiring harness between CP02 (female) (87)
Voltage Max. 1 V
– V04 (female) (2) and chassis ground
3 Defective pump controller CP02 Travel speed Voltage
Between (87) – chas- Lo Max. 1 V
sis ground Hi + Travel operation 20 – 30 V
20 PC300, 350-8
Circuit diagram related to travel speed solenoid of pump controller
PC300, 350-8 21
Failure code [DW45KA] Swing Brake Sol. Open Circuit 1
Action code Failure code Swing holding brake solenoid disconnection

Trouble
E03 DW45KA (Pump controller system)
Contents of
• No current flows at output to swing holding brake solenoid circuit.
trouble
Problem that
appears on • Machine cannot swing.
machine
• Operating condition of swing holding brake solenoid (ON/OFF) can be checked with monitoring func-
tion. (Code 02300: Solenoid 1)
• If solenoid and wiring harness are normal, operator can swing machine by setting emergency swing
brake release switch in release position (Swing holding brake does not work, however, when
Related infor-
machine stops).
mation
• Turn both of swing lock and emergency swing release switches OFF during troubleshooting.

Defective swing holding ing without turning starting switch ON.
1 brake solenoid (Internal dis-
V05 (male) Resistance
connection)
Between (1) – (2) 20 – 60
Defective swing lock switch S04 (female) Switch Resistance
2
(Internal disconnection)
OFF Max. 1
Between (3) – (4)
LOCK Min. 1 M
Possible causes
and standard Prepare with starting switch OFF, then carry out troubleshoot-
Defective assembled-type ing without turning starting switch ON.
value in normal
3 diode D01
state D01 (male) Digital circuit tester Continuity
Between (7) – (3) Diode mode There is continuity
Wiring harness between CP02 (female) Resis-
Disconnection in wiring har- Max. 1
(101) – D01 (female) (7) tance
ness
Wiring harness between D01 (female) (3) – Resis-
J02 – S04 (male) (3) tance
tor) Wiring harness between S04 (male) (4) – Resis-
Max. 1
V05 (female) (2) tance
Wiring harness between V05 (female) (1) – Resis-
Max. 1
CP02 (female) (115), (117), (120) tance
22 PC300, 350-8

Wiring harness between CP02 (female)
ness Resis-
5 (101) – D01 – J02 – H15 – S04 (male) (3) Min. 1 M
(Short circuit with GND cir- tance
Possible causes and chassis ground
cuit)
and standard Wiring harness between V05 (female) (2) – Resis-
value in normal Min. 1 M
H15 – S04 (male) (4) and chassis ground tance
state
6 Defective pump controller CP02 (female) Disconnect D01 and Resistance

connect pins (3) and
Between (101) – (7) on female side 20 – 60
chassis ground directly.
PC300, 350-8 23
Circuit diagram related to swing holding brake solenoid of pump controller
24 PC300, 350-8
PC300, 350-8 25
Failure code [DW45KB] Swing Brake Sol. Short Circuit 1
Action code Failure code Swing holding brake solenoid short circuit
Trouble
E03 DW45KB (Pump controller system)
Contents of
• Abnormal current flowed at output to swing holding brake solenoid circuit.
trouble
Action of con- • Turns output to swing holding brake solenoid circuit OFF.
Problem that
appears on • Machine cannot swing.
machine
• Operating condition of swing holding brake solenoid (ON/OFF) can be checked with monitoring func-
tion. (Code 02300: Solenoid 1)
Related infor-
• If solenoid and wiring harness are normal, operator can swing machine by setting emergency swing
mation
brake release switch in release position (Swing holding brake does not work, however, when
machine stops).

Defective swing holding
1 brake solenoid (Internal short V05 (male) Resistance
circuit or ground fault) Between (1) – (2) 20 – 60
Defective assembled-type ing without turning starting switch ON.
2 diode D01
D01 (male) Resistance
(Internal short circuit)
Possible causes Between (3) – (7) Min. 1 M
and standard Prepare with starting switch OFF, then turn starting switch ON
value in normal
state
Wiring harness between CP02 (female)
Hot short (Short circuit with
3 (101) – D01 – H15 – S04 (male) (3) and Voltage Max. 1 V
24V circuit) in wiring harness
chassis ground
Wiring harness between V05 (female) (2) –
Voltage Max. 1 V
H15 – S04 (male) (4) and chassis ground
4 Defective pump controller CP02 Swing lever Voltage
Between (101) – At neutral Max. 1 V
chassis ground At swing 20 – 30 V
26 PC300, 350-8
Circuit diagram related to swing holding brake solenoid of pump controller
PC300, 350-8 27
Failure code [DW91KA] Travel Junction Sol. Open Circuit 1
Action code Failure code Travel junction solenoid disconnection

Trouble
— DW91KA (Pump controller system)
Contents of
• No current flows at output to travel junction solenoid circuit.
trouble
Problem that
appears on • Hard to turn when operating travel steering.
machine
• Operating condition of travel junction solenoid (ON/OFF) can be checked with monitoring function.
Related infor-
mation

Defective travel junction ing without turning starting switch ON.
1 solenoid
Between (1) – (2) 20 – 60
ness Wiring harness between CP02 (female) Resis-
Max. 1
2 (Disconnection in wiring or (110) – V02 (female) (2) tance
Possible causes defective contact in connec-
and standard Wiring harness between V02 (female) (1) –
tor) Resis-
value in normal CP02 (female) (115), (117), (120) and chas- Max. 1
tance
state sis ground
3
(Short circuit with GND cir- Wiring harness between CP02 (female) Resis-
cuit) Min. 1 M
(110) – V02 (female) (2) and chassis ground tance
Between (110) –
20 – 60
(115), (117), (120)
28 PC300, 350-8
Circuit diagram related to travel junction solenoid of pump controller
PC300, 350-8 29
Failure code [DW91KB] Travel Junction Sol. Short Circuit 1
Action code Failure code Travel junction solenoid short circuit

Trouble
— DW91KB (Pump controller system)
Contents of
• Abnormal current flowed at output to travel junction solenoid circuit.
trouble
Action of con- • Turns output to travel junction solenoid OFF.
Problem that
appears on • Hard to turn when operating travel steering.
machine
Related infor- • Operating condition of travel junction solenoid (ON/OFF) can be checked with monitoring function.
mation Code 02300: Solenoid 1)

Defective travel junction ing without turning starting switch ON.
solenoid V02 (male) Resistance
1
(Internal short circuit or
Possible causes
and standard
value in normal 2
state 24V circuit) in wiring harness Wiring harness between CP02 (female)
Voltage Max. 1 V
(110) – V02 (female) (2) and chassis ground
3 Defective pump controller CP02 Travel lever Voltage
Between (110) – At straight-travel Max. 1 V
(115), (117), (120) At steering 20 – 30 V
30 PC300, 350-8
Circuit diagram related to travel junction solenoid of pump controller
PC300, 350-8 31
Failure code [DWA2KA] Attachment Sol Open Circuit 1
User code Failure code Attachment solenoid disconnection

Trouble
— DWA2KA (Pump controller system)
Contents of
• When output to service solenoid is turned OFF, disconnection was detected in circuit.
trouble
Action of • None in particular. (Since no current flows, solenoid does not operate.)
Problem that
appears on • Hydraulic circuit for attachment does not change to single operation circuit.
machine
• Operating condition of service solenoid can be checked with monitoring function.
Related infor- (Code: 02301 Solenoid 2)
mation • Method of reproducing failure code: Turn starting switch ON + Set machine in mode other than
breaker mode (B).

Defective service solenoid without turning starting switch ON.
1
(Internal disconnection) V07 (male) Resistance
Between (1) – (2) 20 – 60
Possible causes without turning starting switch ON.
and standard Disconnection in wiring har-
value in normal ness (Disconnection in wiring Wiring harness between CP02 (female) (86) Resis-
2 Max. 1
state or defective contact in con- – V07 (female) (1) tance
nector) Wiring harness between V07 (female) (2) – Resis-
Max. 1
chassis ground (T09) tance
Circuit diagram related to service solenoid
32 PC300, 350-8
Failure code [DWA2KB] Attachment Sol Short Circuit 1
User code Failure code Attachment solenoid short circuit

Trouble
— DWA2KB (Pump controller system)
Contents of
• When output to service solenoid is turned ON, short circuit was detected in circuit.
trouble
Action of • Turns output to service solenoid OFF
controller • Even if cause of failure disappears, system does not reset itself until starting switch is turned OFF.
Problem that
appears on • Hydraulic circuit for attachment is not does not change to single operation circuit.
machine
• Operating condition of service solenoid can be checked with monitoring function.
Related infor-
(Code: 02301 Solenoid 2)
mation
• Method of reproducing failure code: Turn starting switch ON + Set machine in breaker mode (B).

Defective service solenoid
1 (Internal short circuit or V07 (male) Resistance
Possible causes Between (1) – chassis ground Min. 1 M
and standard Prepare with starting switch OFF, then carry out troubleshooting
value in normal Ground fault in wiring har- without turning starting switch ON.
state 2 ness (Short circuit with GND
circuit) Wiring harness between CP02 (female) (86) Resis-
Min. 1 M
Circuit diagram related to service solenoid
PC300, 350-8 33
Failure code [DWJ0KA] Merge-divider Sol. Open Circuit 1
Action code Failure code Merge-divider solenoid disconnection

Trouble
— DWJ0KA (Pump controller system)
Contents of
• No current flows at output to merge-divider solenoid circuit.
trouble
Problem that
appears on • Single operation speed of work equipment and swing is high in lifting mode (L).
machine
• Operating condition of merge-divider solenoid (ON/OFF) can be checked with monitoring function.
Related infor-
mation
failure code [DWJ0KB].)

Defective merge-divider ing without turning starting switch ON.
1 solenoid
Between (1) – (2) 20 – 60
ness Wiring harness between CP02 (female) Resis-
Max. 1
2 (Disconnection in wiring or (112) – V03 (female) (2) tance
Possible causes defective contact in connec-
and standard Wiring harness between V03 (female) (1) –
tor) Resis-
value in normal CP02 (female) (115), (117), (120) and chas- Max. 1
tance
state sis ground
3
24V circuit) in wiring harness Wiring harness between CP02 (female)
Voltage Max. 1 V
(112) – V03 (female) (2) and chassis ground
Between (112) –
20 – 60
(115), (117), (120)
34 PC300, 350-8
Circuit diagram related to merge-divider solenoid of pump controller
PC300, 350-8 35
Failure code [DWJ0KB] Merge-divider Sol. Short Circuit 1
Action code Failure code Merge-divider solenoid short circuit

Trouble
— DWJ0KB (Pump controller system)
Contents of
• Abnormal current flowed at output to merge-divider solenoid circuit.
trouble
Action of con- • Turns output to merge-divider solenoid circuit OFF.
Problem that
appears on • Single operation speed of work equipment and swing is high in lifting mode (L).
machine
Related infor- • Operating condition of merge-divider solenoid (ON/OFF) can be checked with monitoring function.

Defective merge-divider ing without turning starting switch ON.
solenoid V03 (male) Resistance
1
Possible causes Ground fault in wiring har- Prepare with starting switch OFF, then carry out troubleshoot-
and standard ness ing without turning starting switch ON.
value in normal 2
state cuit) Min. 1 M
CP02 Travel lever Voltage
At neutral Max. 1 V
Between (112) –
(115), (117), (120) When either side is
20 – 30 V
operated
36 PC300, 350-8
Circuit diagram related to merge-divider solenoid of pump controller
PC300, 350-8 37
Failure code [DWK0KA] 2-stage Relief Sol. Open Circuit 1
Action code Failure code 2-stage relief solenoid disconnection

Trouble
— DWK0KA (Pump controller system)
Contents of
• No current flows at output to 2-stage relief solenoid circuit.
trouble
Problem that
appears on • Power maximizing function does not work.
machine
• Operating condition of 2-stage relief solenoid (ON/OFF) can be checked with monitoring function.
Related infor-
mation
failure code [DWK0KB].)

Defective 2-stage relief sole- ing without turning starting switch ON.
1 noid
Between (1) – (2) 20 – 60
ness
Wiring harness between CP02 (female) Resis-
Possible causes 2 (Disconnection in wiring or Max. 1
(109) – V08 (female) (2) tance
and standard defective contact in connec-
value in normal tor) Wiring harness between V08 (female) (1) – Resis-
Max. 1
state CP02 (female) (115), (117), (120) tance
3
cuit) Min. 1 M
38 PC300, 350-8
Circuit diagram related to 2-stage relief solenoid of pump controller
PC300, 350-8 39
Failure code [DWK0KB] 2-stage Relief Sol. Short Circuit 1
Action code Failure code 2-stage relief solenoid short circuit

Trouble
— DWK0KB (Pump controller system)
Contents of
• Abnormal current flowed at output to 2-stage relief solenoid circuit.
trouble
Action of con- • Turns output to 2-stage relief solenoid circuit OFF.
Problem that
appears on • Power maximizing function does not work.
machine
Related infor- • Operating condition of 2-stage relief solenoid (ON/OFF) can be checked with monitoring function.

Defective 2-stage relief sole- ing without turning starting switch ON.
noid V08 (male) Resistance
1
Possible causes
and standard 2
value in normal 24V circuit) in wiring harness Wiring harness between CP02 (female)
Voltage Max. 1 V
state (109) – V08 (female) (2) and chassis ground
CP02 Working mode Voltage
3 Defective pump controller When L-mode is not
Max. 1 V
Between (109) – selected
chassis ground When L-mode is
20 – 30 V
selected
40 PC300, 350-8
Circuit diagram related to 2-stage relief solenoid of pump controller
PC300, 350-8 41
Failure code [DXA0KA] PC-EPC Sol. Open Circuit 1
Action code Failure code PC-EPC solenoid disconnection

Trouble
E02 DXA0KA (Pump controller system)
Contents of
• No current flows to PC-EPC solenoid circuit.
trouble
Problem that
appears on • If pump load increases, engine speed lowers largely and engine may stall.
machine
• Output to PC-EPC solenoid (current value) can be checked with monitoring function.
(Code 01300: PC-EPC solenoid current)
Related infor-
• If solenoid and wiring harness are not defective, turn emergency drive switch on; the operator can
mation
operate the machine with output equivalent to E-mode. (Failure code [ DXA0KA] is then displayed,
but it is not defective.)

Defective PC-EPC solenoid ing without turning starting switch ON.
1
Between (1) – (2) 7 – 14
S21 Switch Resistance
Defective emergency pump
2 drive switch (Internal discon- OFF Max. 1
Between (2) – (3)
nection) ON Min. 1 M
OFF Max. 1
Between (5) – (6)
ON Min. 1 M
Possible causes Wiring harness between CP02 (female) (96) Resis-
Disconnection in wiring har- Max. 1
and standard – S21 (3) tance
value in normal ness
Wiring harness between S21 (2) – V11 Resis-
state 3 (Disconnection in wiring or Max. 1
(female) (1) tance
tor) Wiring harness between CP02 (female) Resis-
Max. 1
(115), (117), (120) – chassis ground tance
Wiring harness between S21 (5) – V11 Resis-
Max. 1
(female) (2) tance
Hot short (Short circuit with Wiring harness between CP02 (female) (96)
4 Voltage Max. 1 V
24V circuit) in wiring harness – S21 (3) and chassis ground
Wiring harness between S21 (2) – V11
Voltage Max. 1 V
(female) (1) and chassis ground
Between (96) –
7 – 14
(115), (117), (120)
42 PC300, 350-8
Circuit diagram related to LS-EPC and PC-EPC solenoids of pump controller
PC300, 350-8 43
Failure code [DXA0KB] PC-EPC Sol. Short Circuit 1
Action code Failure code PC-EPC solenoid short circuit

Trouble
E02 DXA0KB (Pump controller system)
Contents of
• Abnormal current flowed to PC-EPC solenoid circuit.
trouble
Action of con- • Sets output to PC-EPC solenoid circuit to 0.
Problem that
appears on • If pump load increases, engine speed lowers largely and engine may stall.
machine
• Output to PC-EPC solenoid (current value) can be checked with monitoring function.
(Code 01300: PC-EPC solenoid current)
Related infor- • If solenoid and wiring harness are not defective, turn emergency drive switch on; the operator can
mation operate the machine with output equivalent to E-mode. (Failure code [ DXA0KA] is then displayed,
but it is not defective.)
Turn emergency pump drive switch OFF during troubleshooting.

Defective PC-EPC solenoid
Possible causes Ground fault in wiring har- Prepare with starting switch OFF, then carry out troubleshoot-
and standard ness ing without turning starting switch ON.
value in normal 2
state cuit) Min. 1 M
– S21 – V11 (female) (1) and chassis ground tance
Between (96) –
7 – 14
(115), (117), (120)
44 PC300, 350-8
PC300, 350-8 45
Failure code [DXE0KA] LS-EPC Sol. Open Circuit 1
Action code Failure code LS-EPC solenoid disconnection

Trouble
— DXE0KA (Pump controller system)
Contents of
• No current flows to LS-EPC solenoid circuit.
trouble
Problem that
• Travel speed Mi or Lo is high.
appears on
• Speed of work equipment and swing is high in lifting mode (L).
machine
Related infor- • Output to LS-EPC solenoid (current value) can be checked with monitoring function.
mation (Code 01500: LS-EPC solenoid current)

Defective LS-EPC solenoid ing without turning starting switch ON.
1
Between (1) – (2) 7 – 14
Disconnection in wiring har- Wiring harness between CP02 (female) (88) Resis-
ness Max. 1
Possible causes defective contact in connec- Wiring harness between CP02 (female) Resis-
Max. 1
and standard tor) (115), (117), (120) – J05 and chassis ground tance
value in normal Wiring harness between S21 (6) – V19 Resis-
state Max. 1
(female) (2) tance
3
cuit) Min. 1 M
Between (88) –
7 – 14
(115), (117), (120)
46 PC300, 350-8
PC300, 350-8 47
Failure code [DXE0KB] LS-EPC Sol. Short Circuit 1
Action code Failure code LS-EPC solenoid short circuit

Trouble
— DXE0KB (Pump controller system)
Contents of
• Abnormal current flowed to LS-EPC solenoid circuit.
trouble
Action of con- • Sets output to LS-EPC solenoid circuit to 0.
Problem that
• Travel speed Mi or Lo is high.
appears on
• Work equipment speed and swing speed are high in lifting mode (L).
machine
Related infor- • Output to LS-EPC solenoid (current value) can be checked with monitoring function.
mation (Code 01500: LS-EPC solenoid current)

Defective LS-EPC solenoid
Possible causes Prepare with starting switch OFF, then turn starting switch ON
and standard Hot short (Short circuit with and carry out troubleshooting.
value in normal 3
24V circuit) in wiring harness Wiring harness between CP02 (female) (88)
state Voltage Max. 1 V
Between (88) –
7 – 14
(115), (117), (120)
48 PC300, 350-8
PC300, 350-8 49
Failure code [DXE4KA] Service Current EPC Open Circuit 1
Action code Failure code Service current EPC solenoid disconnection

Trouble
— DXE4KA (Pump controller system)
Contents of
• No current flows to service current EPC solenoid circuit.
trouble
Problem that
appears on • Attachment does not move.
machine
• Carry out troubleshooting only for setting with ATT. (Confirm settings on the monitor panel.)
Related infor-
• Output to service current EPC solenoid (current value) can be checked with monitoring function.
mation
(Code 01700: Service solenoid current)

Defective service current ing without turning starting switch ON.
1 EPC solenoid (Internal dis-
connection)
Between (1) – (2) 7 – 14
ness
Possible causes – V30 (female) (1) tance
and standard tor) Wiring harness between CP02 (female) Resis-
value in normal Max. 1
(115), (117), (120) – V30 (female) (2) tance
state
3
cuit) Min. 1 M
Between (97) –
7 – 14
(115), (117), (120)
Circuit diagram related to service current EPC solenoid of pump controller
50 PC300, 350-8
Failure code [DXE4KB] Service Current EPC Short Circuit 1
Action code Failure code Service current EPC solenoid short circuit
Trouble
— DXE4KB (Pump controller system)
Contents of
• Abnormal current flowed to service current EPC solenoid circuit.
trouble
Action of con- • Sets output to service current EPC solenoid circuit to 0.
Problem that
appears on • Attachment does not move.
machine
• Carry out troubleshooting only for setting with ATT. (Confirm settings on the monitor panel.)
Related infor-
• Output to service current EPC solenoid (current value) can be checked with monitoring function.
mation
(Code 01700: Service solenoid current)

Defective service current
1 EPC solenoid (Internal short V30 (male) Resistance
circuit or ground fault) Between (1) – (2) 7 – 14
Possible causes Prepare with starting switch OFF, then turn starting switch ON
and standard Hot short (Short circuit with and carry out troubleshooting.
value in normal 2
24V circuit) in wiring harness Wiring harness between CP02 (female) (97)
state Voltage Max. 1 V
Between (97) –
7 – 14
(115), (117), (120)
Circuit diagram related to service current EPC solenoid of pump controller
PC300, 350-8 51
Failure code [DY20KA] Wiper Working Abnormality 1
Action code Failure code Wiper working abnormality

Trouble
— DY20KA (Pump controller system)
Contents of
• When windshield wiper works, W signal of working ends is not input.
trouble
Action of • Turns working output to wiper motor OFF.
Problem that
appears on • Wiper motor does not work.
machine
• Condition of W contact signal of wiper working area can be checked with monitoring function.
Related infor-
(Code: 02204 switch 5)
mation
• Method of reproducing failure code: Turn starting switch ON + Set wiper switch to INT or ON.

M05 (female) Wiper position Resistance
Defective wiper motor (Inter- Operating range both
1 Max. 1
nal disconnection) ends
Between (6) – (5)
Other than operating
Min. 1 M
range both ends
Between (1) – (3) All range Max. 20
Possible causes Max. 1
Disconnection in wiring har- – M05 (male) (6) tance
and standard
value in normal ness (Disconnection in wiring Wiring harness between M05 (female) (5) – Resis-
2 Max. 1
state or defective contact in con- J04 – chassis ground (T05, T06) tance
nector) Wiring harness between CP02 (female) (114) Resis-
Max. 1
– M05 (male) (1) tance
Max. 1
CP01 (female) Wiper position Resistance
Operating range both
3 Defective pump controller Max. 1
Between (56) – ends
chassis ground Other than operating
Min. 1 M
range both ends
52 PC300, 350-8
Circuit diagram related to wiper motor of pump controller
PC300, 350-8 53
Failure code [DY20MA] Wiper Parking Abnormality 1
Action code Failure code Wiper resting abnormality

Trouble
— DY20MA (Pump controller system)
Contents of
• When windshield wiper rests, P signal of storage area is not input.
trouble
Action of • Turns parking output to wiper motor OFF.
Problem that
appears on • Wiper motor does not park.
machine
• Condition of P contact signal of wiper rest area can be checked with monitoring function.
Related infor-
(Code: 02204 switch 5)
mation
• Method of reproducing failure code: Turn starting switch ON + Set wiper switch to INT/ON to OFF.

Defective wiper motor (Inter- M05 (female) Wiper position Resistance

1
nal disconnection) Storage area Max. 1
Between (4) – (5)
Working area Min. 1 M
Possible causes Max. 1
Disconnection in wiring har- – M05 (male) (4) tance
and standard
value in normal ness (Disconnection in wiring Wiring harness between M05 (female) (5) – Resis-
2 Max. 1
state or defective contact in con- J04 – chassis ground (T05, T06) tance
nector) Wiring harness between CP02 (female) (114) Resis-
Max. 1
Max. 1
CP01 (female) Wiper position Resistance
Between (75) – Storage area Max. 1
chassis ground Working area Min. 1 M
54 PC300, 350-8
PC300, 350-8 55
Failure code [DY2CKA] Washer Drive Open Circuit 1
User code Failure code Window washer drive system disconnection

Trouble
— DY2CKA (Pump controller system)
Contents of • When output to window washer drive system was turned ON (when ground circuit was connected),
trouble disconnection was detected in circuit.
Action of • None in particular (Since no current flows, washer motor does not operate).
Problem that
appears on • Window washer does not operate.
machine
Related infor-
mation

1 Defective fuse No. 4 If fuse is broken, circuit probably has ground fault. (See cause 5.)
Defective washer motor M06 (male) Resistance
2 (Internal short circuit or
Between (1), (2) – chassis
Min. 1 M
ground
Defective assembled-type without turning starting switch ON.
3 diode D02 (Internal short cir-
D02 (female) Continuity (Resistance)
cuit)
Between (3) – (7) No continuity (Min. 1 M )
and standard without turning starting switch ON.
Disconnection in wiring har-
value in normal
ness (Disconnection in wiring Wiring harness between F01 (4) – J03 – M06 Resis-
state 4 Max. 1
or defective contact in con- (female) (1) tance
nector) Wiring harness between CP01 (female) (3) – Resis-
Max. 1
J04 – M06 (female) (2) tance
Wiring harness between F01 (4) – J03 – M06 Resis-
5 ness (Short circuit with GND Min. 1 M
(female) (1), – D02 (female) (3) tance
circuit)
Wiring harness between CP01 (female) (3) – Resis-
Min. 1 M
J04 – M06 (female) (2), – D02 (female) (7) tance
CP01 (female) Voltage
Between (3) – chassis ground 20 – 30 V
56 PC300, 350-8
Circuit diagram related to windshield wiper and window washer
PC300, 350-8 57
Failure code [DY2CKB] Washer Drive Short Circuit 1
Action code Failure code Window washer drive system short circuit
Trouble
— DY2CKB (Pump controller system)
Contents of • When output to window washer drive system was turned OFF (ground circuit was disconnected),
trouble short circuit was detected in circuit.
Action of • Turns output to washer motor OFF.
Problem that
appears on • Window washer does not operate.
machine
Related infor-
• Method of reproducing failure code: Turn starting switch ON + Turn washer switch ON.
mation

Defective washer motor without turning starting switch ON.
1
(Internal short circuit) M06 (male) Resistance
Possible causes Between (1) – (2) 5 – 20
and standard Prepare with starting switch OFF, then turn starting switch ON
value in normal and carry out troubleshooting.
Hot short (Short circuit with
state 2
24V circuit) in wiring harness Wiring harness between CP01 (female) (3) –
Voltage Max. 1 V
J04 – M6 (female) (2), – D02 (female) (7)
If causes 1 and 2 are not detected, pump controller may be defec-
3 Defective pump controller tive. (Since trouble is in system, troubleshooting cannot be carried
out.)
58 PC300, 350-8
Circuit diagram related to window washer motor of pump controller
PC300, 350-8 59
Failure code [DY2DKB] Wiper Drive (Fwd) Short Circuit 1
Action code Failure code Wiper motor drive forward system short circuit
Trouble
— DY2DKB (Pump controller system)
Contents of
• When output to wiper motor drive forward side was turned ON, short circuit was detected in circuit.
trouble
Action of • Turns output to wiper motor drive forward side OFF.
Problem that
appears on • Windshield wiper does not operate.
machine
Related infor-
mation

Defective wiper motor (Inter-
1 nal short circuit or ground M05 (female) Resistance
fault) Between (3) – (1) There is continuity
Possible causes
and standard Between (3) – chassis ground Min. 1 M
value in normal Prepare with starting switch OFF, then carry out troubleshooting
state Ground fault in wiring har- without turning starting switch ON.
circuit) Wiring harness between CP02 (female) Resis-
Min. 1 M
(119) – M05 (male) (3) tance
out.)
60 PC300, 350-8
PC300, 350-8 61
Failure code [DY2EKB] Wiper Drive (Rev) Short Circuit 1
Action code Failure code Wiper motor drive reverse system short circuit
Trouble
— DY2EKB (Pump controller system)
Contents of
• When output to wiper motor drive reverse side was turned ON, short circuit was detected in circuit.
trouble
Action of • Turns output to wiper motor drive reverse side OFF.
Problem that
appears on • Windshield wiper does not operate.
machine
Related infor-
mation

Defective wiper motor (Inter-
1 nal short circuit or ground M05 (female) Continuity/Resistance
fault) Between (1) – (3) There is continuity
Possible causes
and standard Between (1) – chassis ground Min. 1 M
value in normal Prepare with starting switch OFF, then carry out troubleshooting
state Ground fault in wiring har- without turning starting switch ON.
circuit) Wiring harness between CP02 (female) Resis-
Min. 1 M
(114) – M05 (male) (1) tance
out.)
62 PC300, 350-8
PC300, 350-8 63
SEN02631-02
PC300, 350(LC)-8 Hydraulic excavator
Form No. SEN02631-02
© 2008 KOMATSU
All Rights Reserved
Printed in Japan 12-08 (01)
64

PC350-8 Troubleshooting by Failure Code

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SEN02629-03

PC300-8 60001 and up

Failure code [CA131] Throttle Sensor High Error ......................................................................................... 24

Failure code [989L00] Engine Controller Lock Caution 1 1

User code Failure code Engine controller lock caution 1

Possible causes Cause Standard value in normal state/Remarks on troubleshooting

Failure code [989M00] Engine Controller Lock Caution 2 1

User code Failure code Engine controller lock caution 2

Cause Standard value in normal state/Remarks on troubleshooting

Failure code [989N00] Engine Controller Lock Caution 3 1

User code Failure code Engine controller lock caution 3

Possible causes Cause Standard value in normal state/Remarks on troubleshooting

Failure code [AA10NX] Air cleaner Clogging 1

Action code Failure code Air cleaner clogging

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to air cleaner clogging switch of machine monitor

Failure code [AB00KE] Charge Voltage Low 1

Action code Failure code Charge voltage low

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to starting and charge of machine monitor

Failure code [B@BAZG] Eng Oil Press. Low 1

Action code Failure code Engine oil pressure low

Cause Standard value in normal state/Remarks on troubleshooting

Prepare with starting switch OFF, then carry out troubleshoot-

Circuit diagram related to engine oil pressure of machine monitor

Failure code [B@BAZK] Eng Oil Level Low 1

Action code Failure code Engine oil level low

Cause Standard value in normal state/Remarks on troubleshooting

Prepare with starting switch OFF, then turn starting switch ON

Circuit diagram related to engine oil level switch of machine monitor

Failure code [B@BCNS] Eng. Water Overheat 1

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to engine coolant temperature sensor of machine monitor

Failure code [B@BCZK] Eng Water Level Low 1

Action code Failure code Engine coolant level low

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to radiator coolant level switch of machine monitor

Failure code [B@HANS] Hydr Oil Overheat 1

Action code Failure code Hydraulic oil overheat

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to hydraulic oil temperature sensor of machine monitor

Failure code [CA111] EMC Critical Internal Failure 1

Action code Failure code EMC critical internal failure

Possible causes Cause Standard value in normal state/Remarks on troubleshooting

Failure code [CA115] Eng Ne and Bkup Speed Sens Error 1

Possible causes Cause Standard value in normal state/Remarks on troubleshooting

Failure code [CA122] Chg Air Press Sensor High Error 1

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to boost pressure, temperature sensor (combination sensor)

Failure code [CA123] Chg Air Press Sensor Low Error 1

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to boost pressure, temperature sensor (combination sensor)

Failure code [CA131] Throttle Sensor High Error 1

Action code Failure code Throttle sensor high error

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to fuel control dial

Failure code [CA132] Throttle Sensor Low Error 1

Action code Failure code Throttle sensor low error

Cause Standard value in normal state/Remarks on troubleshooting

Circuit diagram related to fuel control dial