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    Hotel Organization Chart

    Uploaded by

    May Mao
    The document provides an organizational chart for a hotel showing the management structure and departments. The General Manager oversees all hotel operations. Main departments include front office, housekeeping, sales & marketing, F&B service, F&B production, finance, human resources, security, and recreation. Each department is led by a director or manager and further divided into subsections with designated roles.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    Hotel Organization Chart

    Uploaded by

    May Mao
    4K views12 pages
    The document provides an organizational chart for a hotel showing the management structure and departments. The General Manager oversees all hotel operations. Main departments include front office, housekeeping, sales & marketing, F&B service, F&B production, finance, human resources, security, and recreation. Each department is led by a director or manager and further divided into subsections with designated roles.

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    The document provides an organizational chart for a hotel showing the management structure and departments. The General Manager oversees all hotel operations. Main departments include front office, housekeeping, sales & marketing, F&B service, F&B production, finance, human resources, security, and recreation. Each department is led by a director or manager and further divided into subsections with designated roles.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    4K views12 pages

    Hotel Organization Chart

    Uploaded by

    May Mao
    The document provides an organizational chart for a hotel showing the management structure and departments. The General Manager oversees all hotel operations. Main departments include front office, housekeeping, sales & marketing, F&B service, F&B production, finance, human resources, security, and recreation. Each department is led by a director or manager and further divided into subsections with designated roles.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 12
    At a glance
    Powered by AI
    The document outlines the organizational structure and roles of different departments in a hotel.

    The main departments outlined are front office, housekeeping, sales & marketing, F&B service, F&B production, Shi-fu kitchen, finance, human resources, security, maintenance & engineering, and recreation.

    Roles in the front office department include front office manager, chief concierge, reservation officer, front office supervisor, assistant front office manager, bellboy, operator, guest relations manager, concierge, doorman, and night manager.

    HOTEL ORGANIZATION CHART

    GENERAL
    MANAGER

    Executive
    Secretary

    FRONT EXECUTIVE DIRECTOR F&B EXE CHIEF HUMAN SECURITY CHIEF RECREATIO
    OFFICE HOUSEKEEP OF SALES SERVICE CHEF ACCOUNT RESOURCES MANAGER ENGINEER N
    MANAGER ER MANAGER MANAGER MANAGER

    ASST FOM ASST SALES ASST EXE CHINESE SPA


    EXE HSK MANAGER F&B SOUS CHEF MAIN CHEF MANAGER
    MANAGER

    Page 1
    FRONT OFFICE

    FRONT OFFICE
    MANAGER
    (1)

    AFOM NIGHT MANAGER


    (1) (1)

    CHIEF RESERVATION FO SUPERVISOR GUEST RELATION OPERATOR BC SECRETARY


    CONCIERGE OFFICER (3) MANAGER (3) (2)
    (1) (3) (1)

    CONCIERGE GUEST SERVICE GUEST RELATION


    (2) AGENT OFFICER
    (8) (3)

    DOORMAN
    (2)

    BELLBOY
    (5)

    DRIVER
    (6)

    Page 2
    HOUSEKEEPING

    EXE HOUSEKEEPER
    (1)

    ASST EXE HSK Order Taker


    (1) (2)

    PA SUPERVISOR SUPERVISOR BUTLER LAUNDRY FLORIST


    (2) (1) (3) ATTENDANT (1)
    (4)

    PA ATTENDANT TEAM LEADER


    (10) (7)

    LOCKER ATTENDANT ROOM ATTENDANT


    (5) (24)

    MINIBAR
    ATTENDANT
    (2)

    Page 3
    SALES & MARKETING

    DIRECTOR OF SALES
    (1)

    SALES MANAGER CORPORATE EVENTS MANAGER


    (1) (1)

    E-SALES&ADMINISTRATION PR & E DISTRIBUTION


    (1) (1)

    Page 4
    FB SERVICE
    F&B
    MANAGER
    (1)

    Asst FBS FBS Secretary


    MANAGER (1)
    (1)

    Cashier
    (4)

    Dining Rest Lobby Lounge Music room Havana room Shi-Fu rest Room service Conference & Beach Club Bar Manager
    Manager (1) Waiter (6) Manager (1) Manager (1) Manager (1) (2) Banquet Manager (1)
    Manager (1)
    (1)
    Captain Hostess Hostess Asst Manager Sales Exe Asst Manager Bartender
    (3) (1) (1) (1) (1) (1) (9)

    Hostess Waiter Waiter Captain Banquet Supervisor


    (3) (4) (5) (2) Cap (3)
    (2)

    Waiter Hostess Waiter Waiter


    (7) (2) (3) (14)

    Waiter
    (5)

    Page 5
    FB PRODUCTION
    EXE CHEF
    (1)

    EXE SOUS Secretary


    CHEF
    (1)

    Western Kit Asian Show kit PASTRY Cold kit Chief Canteen Beach Club
    Sous chef Chef de CHEF Chef de Steward Chef de Head Chef
    (1) partie (1) partie (1) partie (1)
    (1) (1) (1)

    Chef de Chef de Demi Chef Chef de Demi Chef Steward Demi Chef Asst Chef
    partie partie (1) partie (1) Supervisor (1) (1)
    (2) (1) (1) (1)

    Demi Chef Demi Chef Commis Demi Chef Commis Steward Commis Chef
    (3) (4) (1) (1) (2) (8) (5) Supervisor
    (2)

    Commis Butcher Commis Cook


    (1) (2) (3) (6)

    Page 6
    SHI-FU KITCHEN

    Chinese Main Chef


    (1)

    Dimsum Chef Roast Chef Chopper Wok Live Seafood


    (1) (1) (1) (2) (0)

    Cook Helper
    (1)

    Page 7
    FINANCE
    CHIEF ACCOUNT
    (1)

    GENERAL ACOUNT
    (1)

    INCOME AUDITOR RECEIVABLE PAYABLE COST CONTROLLER PURCHASING


    (1) (1) (1) (1) OFFICER
    (2)

    GENERAL CASHIER STOREKEEPER


    (1) (1)

    NIGHT AUDITOR RECEIVER


    (1) (1)

    ACCOUNT CLERK
    (1)

    Page 8
    HUMAN RESOURCES

    HUMAN RESOURCES
    MANAGER
    (1)
    HUMAN RESOURCES TRANING MANAGER Admin Officer
    OFFICER (1) (1)
    (1)
    Nurse
    (1)

    Page 9
    SECURITY

    CHIEF SECURITY
    (1)

    ASST CHIEF SECURITY SHIFT LEADER


    (1) (2)

    SECURITY GUARD SECURITY GUARD


    (12 (10)

    Page 10
    MAINTENANCE & ENGINEERING

    CHIEF ENGINEER
    (1)

    ASST CHIEF ENGINEER SECRETARY


    (1) (1)

    DUTY ENGINEER HEAD GARDENR EDP


    (4) (1) (2)

    TECHNICIAN GARDENER
    (8) (4)

    Page 11
    RECREATION
    RECREATION
    MANAGER
    (1)
    ASST MANAGER BEACH CLUB
    (1) MANAGER
    (1)
    SPA SUPERVISOR GYM SUPERVISOR OUTDOOR ASST MANAGER
    (2) (1) SUPERVISOR (1)
    (2)
    SPA ATTENDANT SPA THERAPIST RECEPTIONIST GYM ATTENDANT OUTDOOR BEACH CLUB SUP
    (4) (5) (2) (3) ATTENDANT (3)
    (4)
    ATTENDANT
    (4)

    RECEPTION SUP
    (2)

    RECEPTION
    (2)

    LIFEGUARD
    (4)

    ACCOUNTANT
    (1)

    CASHIER
    (3)

    POOL ATTEND
    (2)

    Page 12

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