4 Stages Workshop
4 Stages Workshop
4 Stages Workshop
Before you do any of the prework, please indicate the extent to which you agree or disagree with
each statement. The instructor will ask you for this page at the start of the workshop.
During the workshop, the instructor will build upon the prework and also workbook will be
ask you to turn in the results from the various exercises. Therefore, it is proportional to the
you spend.
2. Give yourself a few days to complete the assignments. (It will take
you at least 2 to 3 hours to complete, so don’t leave it to the night
before.)
Career Development
Expected Outcomes
Principles
Basic talents, values, and motives have an impact when decisions are
made about careers. The following survey is designed to help you
understand your career orientation. You can’t fail this test; there are no
right or wrong answers.
Each item contains two statements. Choose the one you feel most
accurately describes you or is more true of you. You must choose one of
the statements, even though you may not like either or you may like both
of them. Do not skip any pair of statements or circle both alternatives in
one set. Circle the letter corresponding to the one sentence you select as
the most reflective of you. Do not spend a lot of time weighing your
answers.
Freedom. X
10. Self-reliant. X
Balanced. Y
Imaginative, enthused. Z
A solid citizen. W
It is important to:
I prefer:
22. I view knowing the right people and making the right friends
as important to career advancement. V
I would rather:
I prefer:
INTENSITY 12 * * * * *
11 * * * * *
Strong 10 * * * * *
9 * * * * *
8 * * * * *
7 * * * * *
Average 6 * * * * *
5 * * * * *
4 * * * * *
3 * * * * *
Weak 2 * * * * *
1 * * * * *
0 * * * * *
In the spaces provided below, please write down the name of your domi-
nant career orientation (i.e., the orientation that received the highest
score) as well as the name of your least preferred orientation (lowest
score). If you have a tie, write down both orientations. During the work-
shop the instructor will ask you to remove this page and hand it in.
Dominant Orientation:
Getting __________
Getting __________
Getting Secure. Some people are driven by the need for job security,
organizational identity, and the desire for a sense of order. In return for
loyal, dedicated, hard-working service, they seek long-term employment,
benefits, recognition, and appreciation from their employer. In the best
situations—mutual respect, reciprocity, and loyalty—characterize the
relationship. These people often seek steady promotions and advances as
a symbol of their value and worth.
Getting High. Some careerists are driven by the need for excitement,
challenge, and the engaging process of work. In such a career one seeks
to move, often laterally, to the centers of action, adventure, and creativity.
The organizational setting may be large or small but bureaucracy tends to
be a constraint. These craftpersons, technical specialists, entrepreneurs,
and artists—like those opting for a getting ahead and getting free
orientation—find it difficult to separate themselves from their work.
While autonomy may be an important component of getting high, the
bottom line is exciting work.
45-70 Constrained
Instructions
Write your total score in the appropriate space above. If you are not
particularly constrained, you can feel free to follow your internal career
orientation and development goals. If you are constrained, you may need
to modify your development goals accordingly or remove some of the
personal constraints so that you can better follow your internal
inclinations. Proceed with the following questions.
and Values
Career Growth
Up to this point, we have explored
your personal career interests and The brief, 12-page article that
needs. None of us works in a follows is a concise explanation of
vacuum, however. To achieve our Novations’ Four Stages® Model for
personal definitions of career Career Development.
success, we must find ways to
simultaneously meet the needs and You will need to master this
expectations of the organization. information before you come to the
This may appear self-evident, but workshop, because we will not
many people have had their spend much time reviewing the
careers derailed because of a failure model in class.
to understand what the
organization expects of them. The
Four Stages® Model helps to
articulate these expectations in a
way that will allow you to manage
your own career more effectively.
First the bad news: Sometime between the ages of 35 and 45, the average
corporate employee tops out. His (or her) perceived value added hits its
high-water mark, then slowly ebbs until retirement.
Now for the good news: Things could be worse. If you were a gymnast, you’d
be past your prime by age 19.
In all seriousness, the real good news is this: You can beat the averages. Many
people remain highly valued throughout their working lives. How? By
understanding organizational expectations, those unwritten rules of the game
that define what high performance looks like over the course of a career.
For more than 25 years, we’ve been studying the relationship between
organizational expectations and individual performance. Our findings are
unequivocal: If you want to remain a top contributor, you’ve got to change the
way you contribute. The same skills and approaches that make you a star
early in your career will all but guarantee you the “deadwood” label later on.
This was true in 1977, when Novations’ founders Gene Dalton and Paul
Thompson first published their research in Harvard Business Review. It
remains true today. (See Figure 1)
70 70
65 65
Mean Performance Contribution (percentile)
Mean Performance Contribution (percentile)
60 60
55 55
50 50
45 45
40 40
35 35
30 30
25 25
20
20
21 to 25 26 to 30 31 to 35 36 to 40 41 to 45 46 to 50 51 to 55 Over 55 21 to 25 26 to 30 31 to 35 36 to 40 41 to 45 46 to 50 51 to 55 Over 55
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Figure 1: Contribution by Age Group: Managers Evaluation of Employees, 1977 and 1998 Research
Figure 2: Central activities, roles, and relationship issues in the Four Stages
®
Picture yourself as a new graduate, fresh out of school and entering the
work force full of energy and big ideas. All that enthusiasm is great—and
you need to channel it into learning the ropes, showing your stuff,
absorbing the company culture. Your skills are strong but untested; your
intelligence has been sharpened, but not applied. You need to take the
raw materials you’ve got and start building a foundation.
Learning how to follow comes before learning how to lead. That’s the
essence of Stage 1. Characteristics at this stage include:
• the work is never entirely your own.
• your assignment is part of a larger effort or activity.
• you are expected to do much of the detailed and routine work on
your part of the combined effort.
My first people leader taught me a lot, but after a while I didn’t need all
the hand-holding and direction. So I was happy to be transferred to a
new area. The new project leader was a better manager. He helped me
to expand my influence. He encouraged me to develop contacts with
people in my field, both inside and outside the company. He showed me
how to interact with these people as well as how to make presentations
to management and to customers.
To move into Stage 2, individuals need to develop their own ideas and
judgment. They need to cultivate their own standards of performance.
I had been working with my mentor on several projects for three years
before I developed the necessary confidence to submit a proposal on my
own. But I found that my confidence was short lived. I had been used to
making decisions, but I had always checked them with my mentor. Now
that I had my own project, I lacked the confidence to make any of the
important decisions. He was unavailable for about six months, and I was
almost paralyzed during that period. I made very little progress on the
project. Eventually I discovered that I could get the opinions of other
people in the department and then make a decision.
Stage 2 is a key decision point in your career, however. Many people find
that they prefer a “leave me alone and let me do my work” type of role.
Indeed, the most readily identifiable role in most organizations is the
independent contributor—the expert or specialist working as a member of
a team.
So if you decide to stay in Stage 2, don’t sit back and expect to be valued
forever. In any stage, you need to actively expand your skills and build
your contribution.
4. Idea leader. Idea leaders are those to whom others look for help in
solving problems and dealing with unexpected situations. Often
very creative thinkers who are well networked, idea leaders bring
crucial information into the work group and make sure that the
information is broadly shared. They are often seen as wise, savvy
“gurus” in their function or discipline.
There are several shifts in activities that must take place if an individual is
to move into Stage 3. He or she must:
• develop a greater breadth of technical skills and apply those skills
in several areas.
• build a network of people outside his or her own work group and
use that network to help the group get its work done.
• become involved in the development of people and the stimulation
of others through ideas and information.
Novations Group, Inc. 23
NGI 3627 5/25/00
A pharmaceutical products team leader describes her expectations of her
people in clear Stage 3 terms:
Probably the most central shift that occurs as individuals move into Stage
3 is the nature of their relationships. In Stage 2, you had to learn to take
care of yourself. In Stage 3, you have to learn to be interdependent, to
assume some form of responsibility for work other than your own. A
marketing person who had been doing a lot of independent work
described the process:
I sold my manager on a new project. Now there are three other people
working on the project. We are putting in long hours and having a lot of
fun. But there are new challenges. I have always asked my bosses to give
me independence, and I gave them loyalty in return. Now I have to
learn to do that with the people on my team.
One dilemma for technical Stage 3’s is that they find themselves venturing
out into areas far afield from their specialized training and experience. The
question is: How far? Some make a great effort to stay close to their roots:
Not many people progress beyond Stage 3—and that’s all right. Moving
through the stages isn’t a race, with the prize going to the one who gets to
Stage 4 first. But your employer does need some people to provide the
high-level leadership that will define the future. If you have the interest,
here’s what it takes. Stage 4 people:
• exercise significant influence over critical decisions in the
organization.
• help to shape the future direction of a major part of the
organization.
• represent the organization in wide and varied interactions both
outside and inside the organization.
• sponsor promising people who might fill future key roles in the
organization.
I had an idea for a new product area and was getting very little support
through the formal channels. So I talked to a couple of people on my
level and convinced them it was a good idea. We went ahead and did it,
on the premise that when you’re successful, it’s easier to get forgiveness
than permission. Today that new product is bringing in a significant part
of our sales.
This shift in scope is difficult for many people. Stage 4 contributors spend
far less time doing “one-on-one” coaching and mentoring than do their
Stage 3 counterparts. Indeed, the “rate limiting factor” for a Stage 4 person
is the ability to make things happen through people—hundreds or
thousands of them—with whom you have no direct, personal
relationship.
Value of Contributions
All of our research indicates that what you do with your job assignment is
the single most important variable in developing your career. This does
NOT mean that your ability to contribute is dictated by your formal job
description. Quite to the contrary, the scope and impact of the “job” often
is largely determined by the person occupying it. We’ve all known people
in identical job assignments, one of whom is growing the job while the
other is merely treading water.
Don’t let your job description limit what you can contribute. The highest
performers in any organization are always testing the boundaries of their
roles. They often discover a lot of room for development. The truth is, if it
fits your talents and the organization’s needs, you can grow from Stage 1
to Stage 2 to Stage 3 in practically any job. And even when the scope of
the job does limit your ability to move to the next stage, this does not
mean the end of growth. High performance in that assignment will
invariably influence your ability to get new and more challenging
assignments that have fewer limits on growth and potential contribution.
Q. The Four Stages® Model implies that even if an individual’s performance does
not decline over time, his/her perceived value to the organization could decline.
Why?
A. Maintaining a specific level of performance over time is not sufficient to
sustain high ratings. The reason for this is the “Law of Increasing
Expectations.” In an era when continuous improvement is essential to the
survival of business organizations, employers require people to grow,
develop and add more value over time. The company expects that as
individuals gain more experience, their capacity to make things happen in
the organization should increase. And “making things happen” rarely
means doing exactly what you’ve always done.
Q . Does the Four Stages® Model imply that the only successful people are those
who have progressed to Stage 4?
A. Not at all. In fact, of all the numerous successful people, very few will
progress to Stage 4. Research shows that less than five percent of the
organization’s work force functions in Stage 4. Fortunately, people in all
four development stages add tremendous value to the organization. Most
people—as much as 60 percent of the work force at any given time—are
in Stage 2, and are making very valuable contributions. Also, we must
remember that the Four Stages® Model does not pretend to measure
anything as comprehensive, multifaceted, and personal as “success.”
Success in life is measured on many dimensions beyond mere perceived
value to one’s employer.
are seeing more and more individuals having to return to an earlier stage.
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Figure 3: The original Novations research (1979) and the recent 10-company study (1998) show a
Implications
As organizations flatten and opportunities to move up become
increasingly scarce, individuals need to think of new ways to grow and
expand their contributions. If we think of growth in terms of promotions,
we place our future in someone else’s hands. If we think about growth in
terms of development stages, we enable ourselves to control our future.
To reiterate, the Four Stages® Model does not imply that everyone can or
should try to move to Stage 3 or Stage 4 as quickly as possible. We all
____ 1. Your perceived value to the organization is unlikely to decline as long as your
performance doesn’t decline.
____ 2. The job assignment and what you make of it are the most important variables
in career development.
____ 3. To have long-term satisfying careers, the vast majority of people need to move
beyond Stage I.
____ 4. The primary way to remain highly valued over time is to make a novation to
Stage III or Stage IV.
____ 5. If you are in Stage I and have the required talents and interests, you should try
to jump to Stage III (i.e., skip Stage II) as quickly as possible.
____ 6. Moving from Stage II to III is an additive process—you keep all of your hands-
on Stage II work, but take on additional Stage III roles at the same time.
____ 8. You do not have to mentor someone in order to be an effective Stage III
contributor.
____ 10. Making a novation is primarily dependent on the systems and structures of the
organization.
____ 11. It’s not likely that a company could have more Stage III contributors than it
can use.
____ 12. Not everybody has the interest and/or ability to make the novation to Stage IV.
____ 13. You can progress through all four career stages in any job.
____ 14. Once an individual is functioning in Stage III or IV, it is not likely that she or
he will ever return to an earlier career stage.
• Learns quality tools • Accepts independent • Builds and leads • Drives or influences
(DFSS). responsibility for effective project the strategic
• Completes assigned compliance (EHS, teams. allocation of
tasks on time and import/export, • Effectively delegates resources.
on budget. safety, etc.) project work to • Identifies and
• Prioritizes and plans • Works with others. champions best
tasks with guidance customers to plan • Makes effective practice project
from others. and track projects; resource decisions, management tools
• Learns about identifies and including when to and ideas from
available resources, addresses show invent and when to inside and outside
e.g., people, shops, stoppers and acquire; anticipates the organization.
infrastructure, etc. bottlenecks. and addresses • Sets direction for the
• Learns about project • Effectively prioritizes resource needs. organization’s future
constraints (EHS, tasks; completes • Identifies and resource needs.
union rules, import/ critical tasks first. removes project • Fosters an
export, etc.) • Executes his/her own obstacles or barriers environment that
projects on time and on behalf of the accepts reasonable
within budget. team. risk taking.
• Stops projects when • Keeps people in the • Create a climate/
they are sufficiently work group focused convey a sense of
completed or when on the most critical urgency and need
they are no longer tasks. for speed.
viable. • Identifies and • Communicate the
• Minimizes the responds to “big picture” to
project’s risk. changing situations enable others to
• Maintains an and opportunities; align plans/priorities
effective balance determines how with the long-term
between long term changes in project needs of the
and short term demands will affect company.
projects. others and alerts
them to potential
problems.
• Be willing to make
difficult decisions.
• Learns the • Expands his/her role • Promotes changes • Sets policies and
organization’s values in the Buddy and and improvements establishes systems
and complies with Recruiting regarding GE values that ensure
established protocols programs, campus and protocols; compliance
(safety, TIM, chem. interviews, etc. ensures team/group regarding GE values
Hygiene, HAZ/MAT, • Accepts new are current with and protocols.
20-10, Tosca, Export initiatives and takes organizational/ • Establishes
control, etc.) the initiative to do environmental recruiting and
• Learns about and his/her part in them. changes staffing vision based
participates in the • Participates in the • Identifies and on a clear
Buddy and CRD community. communicates understanding of
Recruiting programs • Lives the GE values. resource needs on GE’s long-term
• Actively learns about behalf of the group/ needs; provides the
and participates in team; participate in resources to allow
the CRD community the Buddy and others to implement
(United Way, Recruiting programs that vision.
Diversity Council, • Leads the group/ • Creates an
lab meetings, etc.) team in participation environment where
• Learns and lives GE in the lab people willingly
values and initiatives “community.” participate in
(e.g., the 4 E’s, • Lives, promotes and initiatives, programs
boundarylessness, models the GE and the CRD
etc.) values community.
• Complies with and • Communicates the • Establishes and
keeps current on GE need for/ importance models the GE
values and of new initiatives; values
established helps the group / • Champions
protocols. team understand the organizational
importance and changes and
value of changes. effectively drives
appropriate
initiatives.
• Demonstrates self • Takes the initiative to • Coaches and • Creates a culture that
awareness and deepen his/her mentors others on fosters learning and
makes self professional and their professional development; values
development a technical abilities and technical and rewards
priority. (e.g. publish, read development. technical excellence
• Embraces new articles). • Gives constructive • Supports a pipeline
learning • Independently and timely feedback. of the technical
opportunities. establishes and • Develops practices expertise that will be
• Accepts feedback on implements that allows his/her required to meet
development needs individual group to long-term business
and responds development plans. consistently attract goals.
appropriately; • Seeks developmental the best candidates; • Champions
willingly accepts opportunities (e.g., establishes a processes or values
coaching. conferences, course reputation for that stretch and
• Seeks to understand work, reading developing others in nurture the growth
the CRD competency publications, bridge/ the team or group. of others.
model. challenging • Promotes or • Creates
assignments, etc.) celebrates the opportunities for
• Takes the initiative to achievement of synergy between
develop coaching or others; provides people and groups.
mentoring visibility for others
relationships with in the group or team
others. • Encourages diversity
• Develops technical of styles within the
networks inside and team or group.
outside the
company.
Technical Excellence
Communication
Customer Focus
Organizational Citizenship
Teamwork
1. People in all stages add value. High performers are found in each
of the Four Stages®. The key is to realize where you are and where
you want to be—then formulate a plan to get there.
2. Moving through the stages is NOT a race. It is simply not the case
that the first one to Stage 4 wins. Figure out which stage
represents the best platform for your unique skills. Make a
conscious choice about where you think you can find the greatest
satisfaction and make the largest contribution.
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