Powerware 9120 User Guide PDF

®
Powerware 9120
User’s Guide
700–3000 VA
www.powerware.com
Requesting a Declaration of Conformity
Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
S Harmonized Standards: EN 50091-1-1 and EN 50091-2; IEC 950 Second Edition, Amendments A1, A2, A3, and A4
S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits
93/68/EEC, Amending Directive 73/23/EEC
89/336/EEC, Council Directive relating to electromagnetic compatibility
92/31/EEC, Amending Directive 89/336/EEC relating to EMC
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:
Powerware Corporation
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68
Powerware is a registered trademark and BestDock and ConnectUPS-BD are trademarks of Powerware Corporation.
AS/400 is a registered trademark of International Business Machines Corp.
ECopyright 2001–2002 Powerware Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Powerware Corporation.
Class A EMC Statements
(2000–3000 VA)
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment
Regulations ICES-003.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.
EN50091-2
Some configurations are classified under EN50091-2 as “Class-A UPS for Unrestricted Sales Distribution.” For these
configurations, the following applies:
WARNING This is a Class A-UPS Product. In a domestic environment, this product may cause radio interference, in
which case, the user may be required to take additional measures.
VCCI Notice (120V and 208V Models)

Class B EMC Statements
(700–1500 VA)
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
S Reorient or relocate the receiving antenna.
S Increase the separation between the equipment and the receiver.
S Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
S Consult the dealer or an experienced radio/TV technician for help.
ICES-003
This Class B Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment
Regulations ICES-003.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.
VCCI Notice (120V and 208V Models)

Special Symbols
The following are examples of symbols used on the UPS to alert you to important information:
CAUTION
Risk of Electric Shock
Do Not Open Cover
CAUTION To reduce the risk of electric shock,

Do not remove cover (or back)
No user-serviceable parts inside
Refer servicing to the factory
RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the
associated warning should be observed.
CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for

additional information, such as important operating and maintenance
instructions.
RJ-45 RECEPTACLE - For 208V and 230V models only: this receptacle provides
network interface connections. Do not plug telephone or telecommunications
equipment into this receptacle.
This symbol indicates that you should not discard the UPS or the UPS batteries
in the trash. The UPS may contain sealed, lead-acid batteries. Batteries must be
recycled.
TABLE OF CONTENTS
1 Powerware 9120 – One of the Best! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Plug/Receptacle UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
UPS Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Hardwired UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
UPS Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Turning the UPS On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Starting the UPS on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turning the UPS Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6 Additional UPS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Remote Emergency Power-Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Network Transient Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Load Segments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Optional Communication Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Relay Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
ConnectUPS-BDt Web/SNMP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
UPS and Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Storing the UPS and Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Powerware® 9120 User’s Guide S 05147426 B www.powerware.com i

Table of Contents
Replacing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
How to Replace External Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
How to Replace Internal Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Recycling the Used Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Audible Alarms and UPS Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Silencing an Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ii Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

CHAPTER 1
POWERWARE 9120 – ONE OF THE BEST!
The PowerwareR 9120 uninterruptible power system (UPS) protects
your sensitive electronic equipment from the most common power
problems including power failures, power sags, power surges,
brownouts, line noise, high voltage spikes, frequency variations,
switching transients, and harmonic distortion.
Power outages can occur when you least expect it and power quality can
be erratic. These power problems have the potential to corrupt critical
data, destroy unsaved work sessions, and damage hardware — causing
hours of lost productivity and expensive repairs.
With the Powerware 9120, you can safely eliminate the effects of power
disturbances and guard the integrity of your equipment. Figure 1 shows
the Powerware 9120 UPS with an optional Extended Battery Module
(EBM).
Figure 1. The Powerware 9120 and Optional EBM
Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 1

Powerware 9120 – ONE OF THE BEST!
Providing outstanding performance and reliability, the Powerware

9120’s unique benefits include the following:
S The Powerware 9120 incorporates the latest in high-frequency,
double-conversion online topology, which provides uninterrupted,
clean, sine-wave power.
S An intuitive LCD screen provides real-time updates of UPS status,
power usage, remaining battery run time, and other critical UPS
parameters.
S Flexible communication options with USB, serial, and network
capabilities.
S Advanced power management with the Powerware Software Suite CD
for graceful shutdowns and power monitoring.
S Sequential shutdown and load management through separate
receptacle groups, called load segments.
S Network Transient Protector guards your network communications
equipment from surges. Low voltage models can also protect
modems, fax machines, or other telecommunications equipment.
S Hot-swappable batteries simplify maintenance by allowing you to
replace batteries safely without powering down the critical load.
S Start-on-battery capability allows you to power up the UPS even if
utility power is not available.
S Emergency shutdown control through the Remote Emergency
Power-Off (REPO) port.
S The Powerware 9120 is backed by worldwide agency approvals and a
limited two-year warranty.
2 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

CHAPTER 2
SAFETY WARNINGS
Read the following precautions before you install the UPS.
IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important instructions that you
should follow during installation and maintenance of the UPS and batteries. Please
read all instructions before operating the equipment and save this manual for future
reference.
DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed
by AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER
SERVICEABLE PARTS inside the UPS.
WARNING
S This UPS contains its own energy source (batteries). The output receptacles may
carry live voltage even when the UPS is not connected to an AC supply.
S Do not remove or unplug the input cord when the UPS is turned on. This removes
the safety ground from the UPS and the equipment connected to the UPS.
S To reduce the risk of fire or electric shock, install this UPS in a temperature and
humidity controlled, indoor environment, free of conductive contaminants. Ambient
temperature must not exceed 40°C (104°F). Do not operate near water or
excessive humidity (95% max).
S To comply with international standards and wiring regulations, the total equipment
connected to the output of this UPS must not have an earth leakage current
greater than 1 milliamperes.

Safety Warnings
CAUTION
S Batteries can present a risk of electrical shock or burn from high short-circuit
current. Observe proper precautions. Servicing should be performed by qualified
service personnel knowledgeable of batteries and required precautions. Keep
unauthorized personnel away from batteries.
S Proper disposal of batteries is required. Refer to your local codes for disposal
requirements.
S Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
Sikkerhedsanvisninger
VIGTIGE SIKKERHEDSANVISNINGER
GEM DISSE ANVISNINGER
DENNE BRUGERVEJLEDNING INDEHOLDER VIGTIGE
SIKKERHEDSANVISNINGER
FARE
Denne UPS indeholder LIVSFARLIG HØJSPÆNDING. Alle reparationer og
vedligeholdelse bør kun udføres af en AUTORISERET SERVICETEKNIKER. Ingen af
UPS’ens indvendige dele kan repareres af brugeren.
ADVARSEL!
S Denne UPS indeholder egen energiforsyning (batterier). Udgangsnetstikkene kan
lede strøm, selv når UPS’en ikke er tilsat en AC-energikilde.
S Netledningen må ikke fjernes og stikket må ikke trækkes ud, mens UPS’en er
tændt. Dette fjerner sikkerhedsjorden fra UPS’en og fra det udstyr, der er sat til.
S Installér denne UPS i et temperatur- og fugtighedskontrolleret indendørsmiljø, frit
for ledende forureningsstoffer for at formindske risikoen for brand og elektrisk
stød. Rumtemperaturen må ikke overstige 40°C. UPS’en bør ikke betjenes nær
vand eller høj fugtighed (maksimalt 95%).
S I overensstemmelse med internationale normer og bestemmelser for el-installation
må det udstyr, der er forbundet til udgangen af denne UPS, tilsammen ikke
overskride en jordafdelingsspænding på mere end 1 milliampere.

Safety Warnings
ADVARSEL
S Batterier kan udgøre en fare for elektrisk stød eller forbrændinger forårsaget af høj
kortslutningsspænding. De korrekte forholdsregler bør overholdes.
S Korrekt bortskaffelse af batterier er påkrævet. Overhold gældende lokale regler for
bortskaffelsesprocedurer.
S Skaf dig aldrig af med batterierne ved at brænde dem. Batterierne kan eksplodere
ved åben ild.
Belangrijke Veiligheidsinstructies
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
BEWAAR DEZE INSTRUCTIES
DEZE HANDLEIDING BEVAT BELANGRIJKE
VEILIGHEIDSINSTRUCTIES
GEVAAR
Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING. Alle reparaties en
onderhoud dienen UITSLUITEND DOOR ERKEND SERVICEPERSONEEL te worden
uitgevoerd. Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER
kunnen worden GEREPAREERD.
WAARSCHUWING
S Deze UPS bevat zijn eigen energiebron (batterijen). De uitgangsaansluitingen
kunnen onder spanning staan wanneer de UPS niet op een wisselstroom voeding is
aangesloten.
S Verwijder de ingangsnoer niet of haal de stekker van de ingangsnoer er niet uit
terwijl de UPS aan staat. Hierdoor zou de UPS en uw aangesloten apparatuur geen
aardebeveiliging meer hebben.
S Teneinde de kans op brand of elektrische schok te verminderen dient deze UPS in
een gebouw met temperatuur- en vochtigheidregeling te worden geïnstalleerd,
waar geen geleidende verontreinigingen aanwezig zijn. De omgevingstemperatuur
mag 40°C niet overschrijden. Niet gebruiken in de buurt van water of bij zeer hoge
vochtigheid (max. 95%).
S Om aan de internationale normen en bedradingsvoorschriften te voldoen mag de
gehele apparatuur die op de uitgang van deze UPS is aangesloten, geen
aardlekstroom van meer dan 1 milliampère hebben.

Safety Warnings
OPGELET
S Batterijen kunnen gevaar voor elektrische schok of brandwonden veroorzaken als
gevolg van un hoge kortsluitstroom. Volg de desbetreffende aanwijzingen op.
S De batterijen moeten op de juiste wijze worden opgeruimd. Raadpleeg hiervoor uw
plaatselijke voorschriften.
S Nooit batterijen in het vuur gooien. De batterijen kunnen ontploffen.
Tarkeita Turvaohjeita
TÄRKEITÄ TURVAOHJEITA - SUOMI
SÄILYTÄ NÄMÄ OHJEET
TÄMÄ OPAS SISÄLTÄÄ TÄRKEITÄ TURVAOHJEITA
VAARA
Tämä UPS sisältää HENGENVAARALLISIA JÄNNITTEITÄ. Kaikki korjaukset ja huollot
on jätettävä VAIN VALTUUTETUN HUOLTOHENKILÖN TOIMEKSI. UPS ei sisällä
MITÄÄN KÄYTTÄJÄN HUOLLETTAVIA OSIA.
VAROITUS
S Tämä UPS sisältää oman energialähteen (akuston). Ulostuloliittimissä voi olla
jännite, kun UPS ei ole liitettynä verkkojännitteeseen.
S Älä poista tai irrota sisääntulojohtoa, kun UPS on kytkettynä. Tämä poistaa
turvamaadoituksen UPS-laitteesta ja siihen liitetystä laitteistosta.
S Vähentääksesi tulipalon ja sähköiskun vaaraa asenna tämä UPS sisätiloihin,
joissa lämpötila ja kosteus on säädettävissä ja joissa ei ole virtaa johtavia
epäpuhtauksia. Ympäristön lämpötila ei saa ylittää 40 °C. Älä käytä lähellä vettä
ja vältä kosteita tiloja (95 % maksimi).
S Kansainväliset normit ja johdotusmääräykset vaativat, että kaikkien tämän
UPS-laitteen ulostulokytkentöjen yhteinen maavuotovirta ei ylitä
1 milliampeeria (mA).

Safety Warnings
VARO
S Akusto saattaa aiheuttaa sähköiskun tai syttyä tuleen, jos akusto kytketään
oikosulkuun. Noudata asianmukaisia ohjeita.
S Akusto täytyy hävittää säädösten mukaisella tavalla. Noudata paikallisia
määräyksiä.
S Älä koskaan heitä akkuja tuleen. Ne voivat räjähtää.
Consignes de sécurité
CONSIGNES DE SÉCURITÉ IMPORTANTES
CONSERVER CES INSTRUCTIONS
CE MANUEL CONTIENT DES CONSIGNES DE SÉCURITÉ
IMPORTANTES
DANGER!
Cet onduleur contient des TENSIONS MORTELLES. Toute opération d’entretien et de
réparation doit être EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ.
AUCUNE PIÈCE RÉPARABLE PAR L’UTILISATEUR ne se trouve dans l’onduleur.
AVERTISSEMENT!
S Cet onduleur renferme sa propre source d’énergie (batteries). Les prises de sortie
peuvent être sous tension même lorsque l’onduleur n’est pas branché sur le
secteur.
S Ne pas retirer le cordon d’alimentation lorsque l’onduleur est sous tension sous
peine de supprimer la mise à la terre de l’onduleur et du matériel connecté.
S Pour réduire les risques d’incendie et de décharge électrique, installer l’onduleur
uniquement à l’intérieur, dans un lieu dépourvu de matériaux conducteurs, où la
température et l’humidité ambiantes sont contrôlées. La température ambiante ne
doit pas dépasser 40 °C. Ne pas utiliser à proximité d’eau ou dans une atmosphère
excessivement humide (95 % maximum).
S Afin d’être conforme aux normes et règlements internationaux de câblage, le
courant de fuite à la terre de la totalité du matériel branché sur la sortie de
l’onduleur ne doit pas dépasser 1 mA.

Safety Warnings
ATTENTION!
S Les batteries peuvent présenter un risque de décharge électrique ou de brûlure par
des courts-circuits de haute intensité. Prendre les précautions nécessaires.
S Une mise au rebut réglementaire des batteries est obligatoire. Consulter les
règlements en vigueur dans votre localité.
S Ne jamais jeter les batteries au feu. L’exposition aux flammes risque de les faire
exploser.
Sicherheitswarnungen
WICHTIGE SICHERHEITSANWEISUNGEN AUFBEWAHREN.
DIESES HANDBUCH ENTHÄLT WICHTIGE
SICHERHEITSANWEISUNGEN.
WARNUNG
Die USV führt lebensgefährliche Spannungen. Alle Reparatur- und Wartungsarbeiten
sollten nur von Kundendienstfachleuten durchgeführt werden. Die USV enthält keine
vom Benutzer zu wartenden Komponente
ACHTUNG
S Diese USV ist mit einer eigenen Energiequelle (Batterie) ausgestattet. An den
Ausgangssteckdosen kann auch dann Spannung anliegen, wenn die USV nicht an
einer Wechselspannungsquelle angeschlossen ist.
S Das Eingangskabel nicht entfernen oder abziehen, während die USV eingeschaltet
ist, weil hierdurch die Sicherheitserdung von der USV und den daran
angeschlossenen Geräten entfernt wird.
S Um die Brand- oder Elektroschockgefahr zu verringern, diese USV nur in Gebäuden
mit kontrollierter Temperatur und Luftfeuchtigkeit installieren, in denen keine
leitenden Schmutzstoffen vorhanden sind. Die Umgebungstemperatur darf 40°C
nicht übersteigen. Die USV nicht in der Nähe von Wasser oder in extrem hoher
Luftfeuchtigkeit (max. 95 %) betreiben.
S Um internationale Normen und Verdrahtungsvorschriften zu erfüllen, dürfen die an
den Ausgang dieser USV angeschlossenen Geräte zusammen einen
Erdschlußstrom von insgesamt 1 Milliampere nicht überschreiten.

Safety Warnings
VORSICHT!
S Batterien können aufgrund des hohen Kurzschlußstroms Elektroschocks oder
Verbrennungen verursachen. Die entsprechenden Vorsichtsmaßnahmen sind
unbedingt zu beachten.
S Die Batterien müssen ordnungsgemäß entsorgt werden. Hierbei sind die örtlichen
Bestimmungen zu beachten.
S Batterien niemals verbrennen, da sie explodieren können.
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S • • • • • • • • • •• • • • • • • • • • •• • • • •• • •• • •• • • • • • • • • • • • •• •
•• • • • • • • • •• ••• • • • • • • • •• • • •• • • • • • • • • • • • • • • • • • • • • • • • • • • •• • •
• • • • • • • • • •• • •• • • • • • • • •• • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • •• • •• • ••
S • • • • • • • • •• • • • •• • • • •• • •• • • • • • •• •• • • • • • • •• • • •• • •• • • • • •• • •
• • • •• •• • • • • • •• •• • •• • • • • • • •• • ••• •• • • •• • • • • • • • • •• • • • • ••
• • • • • • • • • •• • • • • • • •• • • • • • • •• • • • • • • • • • • • • • • • • •• • • • •
S • •• • • • • •• • • •• •• • • •• • • • • • • • • • • •• • • • • • • •• • • • • • •• ••
• • • • •• • •• • •• •• • • • • • • • •• • • • • • • • • • • • •• • •• • • • • • • •
• • • • • • • • • • • • • • • • • • • •• • • • • • • • • •• • • • • • •• • • • • • • • • • •• • • •
• • • • •• • • • •• • • • • • • • • • • • • •• • • • •• • • • • • •• • • • • • • • • • • • •
• • • • • • • • • •• • • • • ° • • • • • • • • •• • • • •• ••• •• • • • • • • •• • • • • • • •
• • • • • • • •• • • • • • • •• •• • • •• •• ••• • • • • • ••

Safety Warnings
S • •• • • • • • • • • • • • • •• • •• • • • • • • •• • • • • • •• • • • • • • • •• • • • •
• • • • • •• • • •• •• • • • • • • •• • • • • • • • • • •• • • • • • • • • • • • •• • • • • • • •• • • • •
• • • • •• • • • • • • • • • • • • • • • • •• • • • • • • •• • • • • • • • • •• • • • • • • • • • • •
• • • • • • • • • •• • • • • • • • • •• • • • • • • •• • •
• •• •• ••
S • • • • • • • • • • •• • • • • • • • • • • • • • • • • • • • • • • • • •• • • • • • •• • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • •• •• • • • • • • • •• ••• • • •• • • • • • •
• • • • • • • • • •••
S • • • ••• ••• • • • • •• • •• • • • • •• • • • • • • • • • •• • • • • ••• •• • • •• • •• • • •
• • • • • •• • • • • • • • • • • • • • • ••• • • • ••• • • •• • •• • • • • • •• • ••
S • • •• • • • • • •• •• •• • • • • • • • • • • •• • • •• • • ••• • • •• •• • • • • • • • •
•• • • •• • ••
Avvisi di sicurezza
IMPORTANTI ISTRUZIONI DI SICUREZZA
CONSERVARE QUESTE ISTRUZIONI
QUESTO MANUALE CONTIENE IMPORTANTI ISTRUZIONI DI
SICUREZZA
PERICOLO
la TENSIONE contenuta in questo gruppo statico di continuità è LETALE. Tutte le
operazioni di riparazione e di manutenzione devono essere effettuate
ESCLUSIVAMENTE DA PERSONALE TECNICO AUTORIZZATO. All’interno del gruppo
statico di continuità NON vi sono PARTI RIPARABILI DALL’UTENTE.
AVVERTENZA
S Questo gruppo statico di continuità contiene una fonte di energia autonoma (le
batterie). Le prese di uscita possono condurre tensione energizzata quando il
gruppo statico di continuità non è collegato con una fonte di alimentazione a
corrente alternata.
S Non rimuovere nè scollegare il cavo di ingresso quando il gruppo statico di
continuità è acceso poichè in tal modo si disattiverebbe il collegamento a terra di
sicurezza del gruppo statico di continuità e dell’apparecchiatura ad esso collegata.

Safety Warnings
S Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico di

continuità in un ambiente interno a temperatura ed umidità controllata, privo di
agenti contaminanti conduttivi. La temperatura ambiente non deve superare i
40°C. Non utilizzare l’unità in prossimità di acqua o in presenza di umidità
eccessiva (95% max).
S Per conformità con gli standard internazionali e con le norme in merito al
cablaggio, tutta l’apparecchiatura collegata con l’uscita del gruppo statico di
continuità non deve avere una corrente di dispersione di terra superiore a
1 milliampere.
ATTENZIONE
S Le batterie possono presentare rischio di scossa elettrica o di ustioni provocate da
alta corrente dovuta a corto circuito. Osservare le apposite istruzioni.
S Le batterie devono essere smaltite in modo corretto. Per i requisiti di smaltimento
fare riferimento alle disposizioni locali.
S Non gettare mai le batterie nel fuoco poichè potrebbero esplodere se esposte alle
fiamme.
Viktig Sikkerhetsinformasion
FARLIG
Denne UPS’en inneholder LIVSFARLIGE SPENNINGER. All reparasjon og service må
kun utføres av AUTORISERT SERVICEPERSONALE. BRUKERE KAN IKKE UTFØRE
SERVICE PÅ NOEN AV DELENE i UPS’en.
FARLIG
S Denne UPS’en har en egen energikilde (batterier). Stikkontaktene kan være
strømførende selv om UPS’en ikke er tilsluttet en vekselstrømforsyning.
S Strømforsyningskabelen må ikke fjernes eller trekkes ut når UPS’en er på, slik at
ikke sikkerhetsjordingen fjernes fra UPS’en og det utstyret som er forbundet
med den.
S For å redusere fare for brann eller elektriske støt, bør denne UPS’en installeres i et
innendørs miljø med kontrollert temperatur og luftfuktighet som er fritt for
ledende, forurensende stoffer. Romtemperaturen må ikke overskride 40°C. Den må
ikke brukes i nærheten av vann eller ved meget høy luftfuktighet (95% maks.).

Safety Warnings
S Alt utstyr som er forbundet med utgangen av denne UPS’en må ikke ha en sterkere
total lekkasjestrøm enn 1 milliampere for å være i overensstemmelse med
internasjonale standarder og forkablingsbestemmelser.
FORSIKTIG
S Batterier kan forårsake elektriske støt eller forbrenning på grunn av høy
kortslutningsstrøm. Følg instruksene.
S Batterier må fjernes på korrekt måte. Se lokale forskrifter vedrørende krav om
fjerning av batterier.
S Kast aldri batterier i flammer, da de kan eksplodere, hvis de utsettes for åpen ild.
Regulamentos de Segurança
INSTRUÇÕES DE SEGURANÇA IMPORTANTES
GUARDE ESTAS INSTRUÇÕES
ESTE MANUAL CONTÉM INSTRUÇÕES DE SEGURANÇA
IMPORTANTES
CUIDADO
A UPS contém VOLTAGEM MORTAL. Todos os reparos e assistência técnica devem ser
executados SOMENTE POR PESSOAL DA ASSISTÊNCIA TÉCNICA AUTORIZADO. Não
há nenhuma PEÇA QUE POSSA SER REPARADA PELO USUÁRIO dentro da UPS.
ADVERTÊNCIA
S Esta UPS contém sua própria fonte de energia (baterias). Os receptáculos de saída
podem conter voltagem ativa quando a UPS não se encontra conectada a uma
fonte de alimentação de corrente alternada.
S Não remova ou desconecte o cabo de entrada quando a UPS estiver ligada. Isto
removerá o aterramento de segurança da UPS e do equipamento conectado.
S Para reduzir o risco de incêndios ou choques elétricos, instale a UPS em ambiente
interno com temperatura e umidade controladas e livres de contaminadores
condutíveis. A temperatura ambiente não deve exceder 40°C. Não opere próximo a
água ou em umidade excessiva (máx: 95%).
S Para estar de acordo com os padrões internacionais e os regulamentos de fiação, o
equipamento total conectado à saída desta UPS não deve ter uma corrente de fuga
à terra maior que 1 miliampères.

Safety Warnings
PERIGO
S As baterias podem apresentar o risco de choque elétrico, ou queimaduras
provenientes de alta corrente de curto-circuito. Observe as instruções adequadas.
S Siga as instruções apropriadas ao desfazer-se das baterias. Consulte os códigos do
local para maiores informações sobre os regulamentos de descarte de produtos.
S Nunca jogue as baterias no fogo, porque há risco de explosão.
Предупреждения по мерам безопасности

ВАЖНЫЕ УКАЗАНИЯ ПО МЕРАМ БЕЗОПАСНОСТИ
СОХРАНИТЕ ЭТИ УКАЗАНИЯ
ДАННОЕ РУКОВОДСТВО СОДЕРЖИТ ВАЖНЫЕ
УКАЗАНИЯ ПО МЕРАМ БЕЗОПАСНОСТИ
ОПАСНО
В данном ИБП имеются СМЕРТЕЛЬНО ОПАСНЫЕ НАПРЯЖЕНИЯ.
Все работы по ремонту и обслуживанию должны выполняться ТОЛЬКО
УПОЛНОМОЧЕННЫМ ОБСЛУЖИВАЮЩИМ ПЕРСОНАЛОМ.
Внутри ИБП нет узлов, ОБСЛУЖИВАЕМЫХ ПОЛЬЗОВАТЕЛЕМ.
ПРЕДУПРЕЖДЕНИЕ
S Данный ИБП содержит собственные источники энергии
(аккумуляторы). На выходных розетках может иметься напряжение,
даже когда ИБП не подключен к сети переменного тока.
S Не отсоединяйте сетевой шнур и не извлекайте его вилку из розетки
при включенном ИБП. При этом защитное заземление отключается
от ИБП и от оборудования, подключенного к ИПБ.
S Для снижения опасности пожара или поражения электрическим
током устанавливайте ИБП в закрытом помещении с
контролируемыми температурой и влажностью, в котором
отсутствуют проводящие загрязняющие вещества. Температура
окружающего воздуха не должна превышать 40°С. Не
эксплуатируйте устройство около воды или в местах с повышенной
влажностью (макс. 95%).

Safety Warnings
S Для обеспечения соблюдения требований международных

стандартов и требований к разводке электрических цепей,
суммарная величина тока утечки на землю всего оборудования,
подключенного к выходу ИБП, не должна превышать
1 миллиампера.
ОСТОРОЖНО
S Аккумуляторы могут вызвать опасность поражения электрическим
током или ожога от тока короткого замыкания. Соблюдайте
соответствующие меры предосторожности.
S Необходимо соблюдать правила утилизации аккумуляторов.
Обратитесь к местным нормативным актам за информацией о
требованиях к утилизации.
S Никогда не бросайте аккумуляторы в огонь. Аккумуляторы могут
взорваться под воздействием огня.
Advertencias de Seguridad
INSTRUCCIONES DE SEGURIDAD IMPORTANTES
GUARDE ESTAS INSTRUCCIONES
ESTE MANUAL CONTIENE INSTRUCCIONES DE SEGURIDAD
IMPORTANTES
PELIGRO
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico
deben ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO
AUTORIZADO. No hay NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro
del SIE.
ADVERTENCIA
S Este SIE contiene su propia fuente de energía (las baterías). Los receptáculos de
salida pueden transmitir corriente eléctrica aun cuando el SIE no esté conectado a
un suministro de corriente alterna (c.a.).
S No retire o desenchufe el cable de entrada mientras el SIE se encuentre
encendido. Esto suprime la descarga a tierra de seguridad del SIE y de los equipos
conectados al SIE.

Safety Warnings
S Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un

lugar cubierto, con temperatura y humedad controladas, libre de contaminantes
conductores. La temperatura ambiente no debe exceder los 40°C. No trabaje cerca
del agua o con humedad excesiva (95% máximo).
S Para cumplir con los estándares internacionales y las normas de instalación, la
totalidad de los equipos conectados a la salida de este SIE no debe tener una
intensidad de pérdida a tierra superior a los 1 miliamperios.
PRECAUCIÓN
S Las baterías pueden presentar un riesgo de descargas eléctricas o de quemaduras
debido a la alta corriente de cortocircuito. Preste atención a las instrucciones
correspondientes.
S Es necesario desechar las baterías de un modo adecuado. Consulte las normas
locales para conocer los requisitos pertinentes.
S Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las
expone a la llama.
Säkerhetsföreskrifter
VIKTIGA SÄKERHETSFÖRESKRIFTER
SPARA DESSA FÖRESKRIFTER
DENNA BRUKSANVISNING INNEHÅLLER VIKTIGA
SÄKERHETSFÖRESKRIFTER
FARA
Denna UPS-enhet innehåller LIVSFARLIG SPÄNNING. ENDAST AUKTORISERAD
SERVICEPERSONAL får utföra reparationer eller service. Det finns inga delar som
ANVÄNDAREN KAN UTFÖRA SERVICE PÅ inuti UPS-enheten.
VARNING
S Denna UPS-enhet har en egen energikälla (batterier). De utgående kontakterna kan
vara strömförande när UPS-enheten inte är ansluten till en växelströmkälla.
S Ta aldrig bort nätsladden när UPS-enheten är påslagen. Detta tar bort
skyddsjordningen från både UPS-enheten och den anslutna utrustningen.

Safety Warnings
S Minska risken för brand eller elektriska stötar genom att installera denna
UPS-enhet inomhus, där temperatur och luftfuktighet är kontrollerade och där inga
ledande föroreningar förekommer. Omgivande temperatur får ej överstiga 40°C.
Använd inte utrustningen nära vatten eller vid hög luftfuktighet (max 95 %).
S För att överensstämma med internationell standard och installationsföreskrifter får
inte den totala utrustning som anslutits till uttagen på denna UPS-enhet ha
läcksström som överstiger 1 milliampere.
VIKTIGT
S Batterierna kan ge elektriska stötar eller brännskador från hög kortslutningsström.
Följ tillämpliga anvisningar.
S Batterierna måste avyttras enligt anvisningarna i lokal lagstiftning.
S Använda batterier får aldrig brännas upp. De kan explodera.

CHAPTER 3
INSTALLATION
This section explains:
S Equipment inspection
S Safety precautions
S Plug/receptacle UPS installation and rear panels
S Hardwired UPS installation
Inspecting the Equipment

If any equipment has been damaged during shipment, keep the shipping
cartons and packing materials for the carrier or place of purchase and
file a claim for shipping damage. If you discover damage after
acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with
the carrier within 15 days of receipt of the equipment; 2) Send a copy of
the damage claim within 15 days to your service representative (see
page 56).
Installing the Plug/Receptacle UPS

The following steps explain how to install the UPS. See “UPS Rear
Panels” on page 19 for the rear panel of each model.
NOTE Do not make unauthorized changes to the UPS; otherwise, damage may occur
to your equipment and void your warranty.
1. If you are installing power management software, connect your

computer to the UPS communication port using the supplied
communication cable.
2. If installing an optional Extended Battery Module, plug the
EBM cable into the battery connector on the EBM rear panel.
3. Plug the other end of the EBM cable into the battery connector
on the UPS rear panel.

Installation
4. If additional EBMs are to be installed, plug the EBM cable of the

second cabinet into the battery connector on the first EBM.
Repeat for each additional EBM.
5. On 208V or 230V models, plug the power cord into the input
connector on the UPS rear panel.
6. Plug the UPS power cord into a power outlet. The fan turns on
and the UPS enters Standby mode.
7. Plug the equipment to be protected into the UPS output
receptacles.
DO NOT protect laser printers with the UPS because of the
exceptionally high power requirements of the heating elements.
NOTE If you are using the Load Segment feature, see page 38 for more information
on controlling and assigning the load segments.
8. Press and hold the button until you hear the UPS beep
(approximately one second). The LCD briefly displays On Delay
and the μ indicator illuminates. Then the UPS conducts a
self-test, briefly displaying On BATTERY. If an alarm condition
occurs, see Table 9 on page 53.
When the self-test is complete, the LCD displays On Line
indicating that power is available from the UPS output
receptacles.
9. If you installed optional EBMs, configure the number of EBMs
through the front panel so that the UPS can estimate the
available battery run time (see “Configuration Mode” on
page 31).
NOTE The batteries charge to 90% capacity in approximately 4 hours. However, it is
recommended that the batteries charge for 6 to 24 hours after installation or long-term
storage.

Installation
UPS Rear Panels

This section shows the rear panels of the Powerware 9120
plug/receptacle models.
USB Port
BestDockt
Communication Port
Network Transient Protector
Fan
Battery Connector
REPO Port Circuit Breaker

Four 5-15 Receptacles
6-ft Power Cord with 5-15 Plug
Figure 2. 700 VA, 120V Rear Panel
USB Port
BestDock
Communication Port
Fan
Battery Connector
Circuit Breaker
REPO Port
Two 5-20 Receptacles

Installation
USB Port
BestDock
Communication Port
Battery Connector
Circuit Breaker
Fan REPO Port

USB Port BestDock

Communication Port
Battery Connector
REPO Port
Fans
Six 5-20 Receptacles
Circuit Breaker

Installation
USB Port BestDock

Communication Port
Fans REPO Port
One L5-30 Receptacle
Circuit Breaker
6-ft Power Cord with L5-30 Plug
USB Port
BestDock
Communication Port

Battery Connector
REPO Port
Fans
Two L6-15R Receptacles
One L6-20R Receptacle
One L6-30R Receptacle
6-ft Power Cord with L6-20 Plug

Installation
USB Port
Communication Port BestDock
Fan
Battery Connector
REPO Port
Four IEC-C13 Receptacles
IEC-C14 Input Connector
Figure 8. 700–1000 VA, 230V Rear Panel
USB Port
BestDock
Communication Port
REPO Port
Battery Connector
Fan

Installation
USB Port BestDock

Communication Port

Battery Connector
REPO Port
Fans
One IEC-C19 Receptacle
USB Port BestDock

Communication Port

Battery Connector
REPO Port
Fans
One IEC-C19 Receptacle

Installation
Installing the Hardwired UPS

WARNING
Only qualified service personnel (such as a licensed electrician) should perform the
electrical installation. Risk of electrical shock.
CAUTION
S To reduce the risk of fire, connect the UPS only to circuits provided with
30 amperes maximum branch-circuit overcurrent protection.
S For UPS models with hardwired outputs, overcurrent protection for the output AC
circuit(s) is to be provided by others.
S For UPS models with hardwired outputs, suitably rated disconnect switches for the
output AC circuit(s) are to be provided by others.
NOTE Do not make unauthorized changes to the UPS; otherwise, damage may occur
to your equipment and void your warranty.
The Powerware 9120 requires a dedicated branch circuit that meets the
following requirements:
S 30A circuit with short circuit and overcurrent protection
S 100-127 Vac
S Single-phase
S 50/60 Hz
S Flexible metal conduit is recommended for ease of service and
maintenance
To hardwire the UPS:
1. If you are installing power management software, connect your
computer to the UPS communication port using the supplied
2. If installing an optional Extended Battery Module, plug the
EBM cable into the battery connector on the EBM rear panel.
3. Plug the other end of the EBM cable into the battery connector
on the UPS rear panel.
4. If additional EBMs are to be installed, plug the EBM cable of the
second cabinet into the battery connector on the first EBM.
Repeat for each additional EBM.

Installation
5. Switch off utility power at the distribution point where the UPS
will be connected. Be absolutely sure there is no power.
6. Remove the terminal block cover and the wiring knockouts (see
Figure 12). Retain the terminal block cover.
USB Port
BestDock
Communication Port
Battery Connector
REPO Port
Fans
Panel Cover Screws
Output Wiring Access Knockout

Terminal Block Cover
Input Wiring Access Knockout
Panel Cover Screws
Figure 12. 3000 VA, 120V Hardwired Rear Panel
7. Pull the input wires through the conduit, leaving approximately

2 ft (0.5m) of exposed wire. Attach a flexible metal fitting to the
end of the conduit.
8. Insert the conduit through the input wiring access knockout
and attach the conduit fitting to the panel. Strip 0.5I (1.5 cm)
of insulation from the end of each incoming wire.
9. Connect the input and ground wires to the input terminal
block (see Figure 13).
10. Pull the output wires through the conduit, leaving
approximately 2 ft (0.5m) of exposed wire. Attach a flexible
metal fitting to the end of the conduit.
11. Insert the conduit through the output wiring access knockout
and attach the conduit fitting to the panel. Strip 0.5I (1.5 cm)
of insulation from the end of each incoming wire.

Installation
12. Connect the output and ground wires to the output terminal
block (see Figure 13).
Line L
Ground OUTPUT Output Connections

Neutral N
Line L
Ground INPUT
Input Connections
Neutral N
Figure 13. Terminal Block
13. Replace the terminal block cover.

14. Switch the main utility breaker on.
15. Press and hold the button until you hear the UPS beep
(approximately one second). The LCD briefly displays On Delay
and the μ indicator illuminates. Then the UPS conducts a
self-test, briefly displaying On BATTERY. If an alarm condition
occurs, see Table 9 on page 53.
When the self-test is complete, the LCD displays On Line
indicating that power is available from the UPS output
receptacles.
16. If you installed optional EBMs, configure the number of EBMs
through the front panel so that the UPS can estimate the
available battery run time (see “Configuration Mode” on
page 31).
NOTE The batteries charge to 90% capacity in approximately 4 hours. However, it is
recommended that the batteries charge for 6 to 24 hours after installation or long-term
storage.

CHAPTER 4
OPERATION
This section describes:
S The UPS front panel
S Turning the UPS on and off
S Starting the UPS on battery
S Standby mode
S Diagnostic tests
UPS Front Panel

The UPS front panel indicates the UPS status and also identifies
potential power problems. Figure 14 shows the UPS front panel
indicators and controls.
LCD Panel
Power On Indicator (Green) μ Y

B
On Battery Indicator (Yellow)
Bypass Indicator (Yellow)
Alarm Indicator (Red)
Scroll Button Enter Button

On/Off Button
Figure 14. UPS Front Panel
NOTE If the alarm beeps or if the indicator is on, see Table 9 on page 53 to
identify and correct the problem. To configure parameters through the front panel, see
“Configuration Mode” on page 31.

Operation
Display Mode
To view the UPS current settings, press the button for one second. Use
the button to scroll through the list of settings:
LCD Message Description
I/P VOLT= xxx.xV Input voltage.
I/P FREQ= xx.xHZ Input frequency.
O/P VOLT= xxx.xV Output voltage.
O/P FREQ= xx.xHZ Output frequency.
O/P Load = x% Approximate percentage of UPS load capacity being used by the
protected equipment.
O/P Watt= xW Output watts.
O/P VA= xVA Output VA.
O/P Cur= x.xA Output current.
BAT VOLT= xx.xV Battery voltage.
BAT CHARGE= xxx% Approximate percentage of battery capacity remaining.
BackUp Time= xxxM Approximate battery time remaining in minutes. The display changes
to seconds after one minute (Backup Time= xxxS).
CPU Version x.xx Firmware revision level.
NOTE The UPS exits Display mode automatically after five seconds if the button is
not pressed.
Turning the UPS On

After the UPS is connected to a power source, the fan turns on and
the UPS enters Standby mode. To turn on the UPS, press and hold
the button until you hear the UPS beep (approximately one second).
The LCD briefly displays On Delay and the μ indicator illuminates.
Then the UPS conducts a self-test, briefly displaying On BATTERY. If an
alarm condition occurs, see Table 9 on page 53.
When the self-test is complete, the LCD displays On Line indicating that
power is available from the UPS output receptacles.

Operation
Starting the UPS on Battery

NOTE Before using this feature, the UPS must have been powered by utility power at
least once and the batteries must be completely charged.
To turn on the UPS without using utility power, press and hold
the button until you hear the UPS beep (approximately one second).
The UPS supplies power to your equipment and goes into Battery mode.
The LCD briefly displays On Delay, then On Battery and the μ and + ---
indicators illuminate. When the UPS starts on battery, it does not
conduct a self-test to conserve battery power.
Turning the UPS Off

To turn off the UPS, press and hold the button until the long beep
ceases (approximately five seconds). The LCD displays Shutdown
Pending.
The μ indicator turns off and the LCD briefly displays UPS OFF before
going blank. The fan continues to run and the UPS remains in Standby
mode until you unplug or remove utility power from the UPS.
Standby Mode
When the UPS is turned off and connected to a power source, the UPS is
in Standby mode. The fan continues to run and the battery recharges
when necessary. The μ indicator is off and the LCD panel is blank,
indicating that power is not available from the UPS.
Diagnostic Tests
The UPS automatically performs a self-test when powered on and when
the UPS restarts after a power outage. The self-test monitors the UPS
electronics and battery and indicates any problems on the front panel.
A battery test is automatically performed every 30 days (720 hours) of
continuous Normal mode operation. The test lasts approximately
15 seconds and any failure is displayed on the front panel.
Both the UPS and battery tests can be performed manually (see
“Configuration Mode” on page 31 for more information).

Operation

CHAPTER 5
CONFIGURATION
NOTE The UPS has been factory-configured with default settings appropriate for most
installations. User configuration is not normally required.
This section describes how to reconfigure options using the

Configuration mode, including: input and output voltage and
frequency, site wiring fault, and silencing the alarm.
Configuration Mode
Y
The control buttons (B and ) are used to modify the UPS
configuration. Figure 15 shows the front panel and Table 1 explains
the corresponding options.
NOTE The UPS can be configured while in Battery mode. If the UPS switches to
battery power while in Configuration mode, the UPS exits Configuration mode and
indicates Battery mode on the front panel.
Y
1. Press the B button for one second to enter Configuration mode.
The LCD displays the first configuration parameter (see
Table 1).
Y
2. Press the B button to scroll through the parameters.
NOTE The UPS exits Configuration mode automatically after five seconds if a
selection has not been made.
3. Press the button to select the parameter.

Y
4. Press the button to scroll through the options for the selected
B
parameter; press the button to select the option.

You may be prompted to save the selection; press the button
to save. Other options are saved automatically. See Table 1 for
more detail.

Configuration
5. To exit Configuration mode at any time, do not press any

buttons for five seconds. The UPS returns to Normal mode and
displays On Line.
LCD Panel
Y
B
Press the Scroll button to enter Press the Enter button to select a
Configuration mode. Also press parameter. Also press the Enter button to
to scroll to the next option. select an option and to save the setting.
Figure 15. Using the Configuration Mode
Table 1. Configuration Mode Parameters

Parameter LCD Message Description Default Settings
Output Voltage O/P V Setting To change the output voltage: For 120V models:
Setting S Select 100, 110, 120, or 127V for 120V models. O/P V= 120V
S Select 200, 208, 220, 230, or 240V for 208V models. For 208V models:
S Select 208, 220, 230, or 240V for 230V models. O/P V= 208V
You are prompted to save this setting. For 230V models:
O/P V= 230V
Input Voltage I/P Bypass Set Select the input voltage tolerance range before the I/P Tol=+10%/-15%
Tolerance UPS goes to Battery mode: ±10%, +10%/-15%, or
+15%/-20%.
You are prompted to save this setting.
Input Voltage I/P F Setting The factory-default is 50 or 60 Hz, ±5%. Select ±2% Freq Tol.=+/-15%
Frequency for a narrower frequency range. Select ±7% for a
wider frequency range.

Configuration

High-Efficiency HE Mode Setting Select whether High-Efficiency mode is On or Off. If HE Mode Off
Mode enabled, you must also select the input voltage range:
±10% or ±15%.
While operating in High-Efficiency mode, the UPS
transfers from utility power when: 1) the input voltage
is outside ±10% or ±15% from nominal; 2) the input
frequency is greater than ±3%; or 3) the input line is
not available.
Free Run Mode Free Run Mode Select whether Free Run mode is On or Off. If enabled, Free Run On
you must also select Bypass Disable or Bypass Enable. (Bypass Disable)
This selection defines how your UPS runs when the
input frequency (from the utility) is outside the
selected frequency tolerance (set via the I/P F Setting,
above), but is inside the maximum frequency limits the
UPS can accept before switching to Battery mode.
For example: If your 60 Hz UPS is set to the factory
default window of ±5% before the UPS starts
regulating the frequency:
S The output frequency tracks the input frequency
exactly from 57 to 63 Hz.
S If input frequency is between 45 and 57 Hz, or
between 63 and 65 Hz, the output frequency is
regulated by the UPS to exactly 60 Hz (±0.5 Hz).
Alarm Silence Alarm Silence Select whether Silence is On or Off. If enabled, the Silence Off
UPS silences the alarm for an existing fault. If the UPS
status changes, the alarm beeps, overriding the
previous alarm silencing. The alarm does not silence if
there is a low battery condition.
Manual Battery Manual Bat Test To initiate a manual battery test, press the button Battery Test
Test twice. During the test, the LCD displays On BATTERY.
The UPS resets the automatic timer after a manual
battery test.
NOTE The batteries must be fully charged and the
UPS must not be in Battery mode to perform the
manual battery test.
Manual UPS Test Manual UPS Test To initiate a manual UPS self-test, press the button UPS Test
twice. During the test, the LCD displays On BATTERY.

Configuration

Site Wiring Fault Site Fault Set Select Enable or Disable. When enabled, the alarm Detect Enable
Alarm sounds when the ground connection is missing or the
line and neutral wires are reversed in the wall outlet.
Modem Support Modem Support This parameter is reserved for future use, and should No Modem Support
not be modified by the user.
Number of Bat Pack Num Set Select the number of EBMs connected to the UPS: Extern Pack: 0
Extended Battery S For 700–1500 VA models, select 0 through 2.
Modules S For 2000–3000 VA models, select 0 through 5.
Communications COM Control Cmds For greater levels of security, users may choose to Enable
Lock-out have the UPS disregard shutdown commands that
come from the power management software or other
communication sources.
S When disabled, the UPS does not accept a shut
down command via the communication port, USB
port, or communication slot adapter.
S When enabled, the UPS operates normally in
response to external commands.
Load Segment Load Group Set Allows manual control of load segments (see “Load Group 1On 2On
Control Segments” on page 38).
By repeatedly pressing the scroll button, the individual
load segments can be turned on and off.
CAUTION To prevent the unintentional shutdown of
specific load segments, confirm your selection before
pressing the button.
Manual Bypass Manual Bypass GO This parameter is used to manually place the UPS in Bypass OFF
Bypass mode.
Configuration Mode Config Mode Set This parameter is reserved for future use, and should EscapeConfigMode
Setting not be modified by the user. The setting may be
toggled between EscapeConfigMode and Enter
ConfigMode. It should always be set to
EscapeConfigMode.

CHAPTER 6
ADDITIONAL UPS FEATURES
This section describes:
S Remote Emergency Power-Off
S Network Transient Protector
S Load segments
S Using the communication port or USB port
S Optional Powerware communication cards
Remote Emergency Power-Off

The Powerware 9120 includes a REPO port that allows power to be
switched off at the UPS output connections from a customer-supplied
switch in a remote location.
The REPO feature shuts down the protected equipment immediately,
whether or not the UPS is in Normal or Battery mode, and does not
follow the orderly shutdown procedure initiated by any power
management software. The UPS switches to Standby mode.
When the external REPO switch is reset, the UPS must be manually
restarted to provide power to the connected equipment.
If the button is pressed after the REPO is activated, the UPS remains
in Standby mode when restarted until the button is pressed again.
WARNING
The REPO circuit is an IEC 60950 safety extra low voltage (SELV) circuit. This circuit
must be separated from any hazardous voltage circuits by reinforced insulation.
CAUTION
To ensure the UPS stops supplying power to the load during any mode of operation,
the input power must be disconnected from the UPS when the emergency power-off
function is activated.
NOTE The REPO function activates when the REPO contacts open.

Additional UPS Features
Use the following procedure to install the REPO switch:

1. Verify that the UPS is off and unplugged or removed from
utility power.
2. Unscrew and remove the REPO connector from the mating
plug on the UPS rear panel.
3. Remove the short wire from the REPO connector.
4. Connect isolated, normally-closed, dry contacts (rated at
60 Vdc maximum, 30 Vac RMS maximum, and 20 mA
maximum) across the REPO device to Pin 1 and Pin 2.
Use stranded, non-shielded wiring, size 18–22 AWG
(0.75 mm2–0 mm2). See Figure 16.
Normally Closed,
Isolated Switch
Pin 1 Pin 2
Powerware 9120 UPS
REPO Connector
Figure 16. REPO Wiring Diagram

5. Reconnect the REPO connector to the REPO port on the UPS
rear panel.
6. Verify that the externally-connected REPO switch is not
activated to enable power to the UPS output connections.
7. Connect the UPS to a power source.
8. To start the UPS, press and hold the button until you hear
the UPS beep (approximately one second).
9. Activate the external REPO switch to test the REPO function.
10. De-activate the external REPO switch and restart the UPS.


The Network Transient Protector, shown in Figure 17 and Figure 18, is
located on the rear panel and has jacks labeled IN and OUT. This feature
accommodates a single RJ-45 (10BaseT) network connector.
Low voltage models can also accommodate an RJ-11 telephone
connector that provides protection for modems, fax machines, or other
telecommunications equipment. As with most modem equipment, it is
not advisable to use this jack in digital PBX (Private Branch Exchange)
environments.
NOTE DO NOT connect any telephone or fax/modem equipment to the 230V models;
only network protection is available for 230V models.
1. Connect the input connector of the equipment you are

protecting to the jack labeled IN.
2. Connect the network or telephone cable (low voltage units
only) to the jack labeled OUT.
OUT IN
OUT
IN
NETWORK TRANSIENT PROTECTOR
Figure 17. Network Transient Protector (120V and 208V Models)
IN OUT
OUT
IN
NETWORK TRANSIENT PROTECTOR
Figure 18. Network Transient Protector (230V Models)

Load Segments
Load segments are sets of receptacles that can be controlled by power
management software (such as the Powerware Software Suite CD),
providing an orderly shutdown and startup of your equipment. For
example, during a power outage, you can keep key pieces of equipment
running while you turn off other equipment. This feature allows you to
save battery power. See your power management software manual for
details.
The individual load segments can also be turned on and off through the
front panel (see “Configuration Mode” on page 31).
Figure 19 and Figure 20 show the load segments for all plug/receptacle
models.
Load Load Load Load

Segment 1 Segment 2 Segment 1 Segment 2
Load Load
Segment 1 Segment 2
700 VA, 120V 1000 VA, 120V 1500 VA, 120V
Load
Segment 2 Load
Load Segment 1
Segment 1
Load Load
Segment 2 Load Segment 2
Segment 1
2000 VA, 120V 3000 VA, 120V 3000 VA, 208V
Figure 19. 120V and 208V Model Load Segments

Load
Segment 1
Load
Segment 2 Load
Load
Segment 2
Segment 1
700–1000 VA, 230V 1500 VA, 230V
Load Load
Segment 1 Segment 1
Load Load
Segment 2 Segment 2
2000 VA, 230V 3000 VA, 230V
Figure 20. 230V Model Load Segments

Communication Port
To establish communication between the UPS and a computer, connect
your computer to the UPS communication port using the supplied
When the communication cable is installed, power management
software can exchange data with the UPS. The software polls the UPS for
detailed information on the status of the power environment. If a power
emergency occurs, the software initiates the saving of all data and an
orderly shutdown of the equipment.
The cable pins are identified in Figure 21 and the pin functions are
described in Table 2.
5 4 3 2 1
9 8 7 6
Figure 21. Communication Port
Table 2. Communication Port Pin Assignment

Pin Signal Name Function Direction from
Number the UPS
1 Low Batt Low Battery signal Out
2 RxD Transmit to external device Out
3 TxD Receive from external device In
RS-232 low Conditional Power Off: In absence of AC In
level signal for power, output is turned off until normal AC
>0.4 seconds power returns
4 — No Connection —
5 GND Signal Ground —
8 AC Fail AC Fail signal Out
9 Power Source +V (8 to 24 volts DC power) Out

USB Port
The UPS is also equipped with a USB communication port. Either the
DB-9 communication port or the USB port may be used to monitor the
UPS; however, they cannot operate simultaneously. Refer to the power
management software instructions for using the USB port.
Optional Communication Cards

Optional communication cards are available for the Powerware 9120
that fit in the BestDock slot on the rear panel. These cards interface with
your computer system to provide greater shutdown control and UPS
monitoring.
Relay Interface Card

This interface provides true relay contact output to peripheral devices,
such as the AS/400R and other relay-connected computers. Refer to the
Relay Interface Card instructions for more details on shutdown options
and relays.
ConnectUPS-BDt Web/SNMP Card

This card provides the Powerware 9120 system with its own ethernet
network connection, allowing it to be remotely monitored and
controlled via industry-standard internet browsers. The HTML interface
enables UPS monitoring and management from anywhere on the
internet or within your intranet. In addition, third-party Simple
Network Management Protocol (SNMP) software packages may also be
used to communicate remotely with the Powerware 9120 system. The
ConnectUPS-BD Web/SNMP Card also allows UPS-dependent computer
systems to automatically shut down during extended power outages
using the NetWatch client software provided on the Powerware Software
Suite CD or www.powerware.com.


CHAPTER 7
UPS MAINTENANCE
This section explains how to:
S Care for the UPS and batteries
S Replace the batteries
S Recycle used batteries
UPS and Battery Care

For the best preventive maintenance, keep the area around the UPS
clean and dust-free. If the atmosphere is very dusty, clean the outside of
the system with a vacuum cleaner.
For full battery life, keep the UPS at an ambient temperature of
25°C (77°F).
Storing the UPS and Batteries

If you store the UPS for a long period, recharge the battery every
10 months by connecting the UPS to a power source. The batteries
charge to 90% capacity in approximately 4 hours. However, it is
recommended that the batteries charge for 6 to 24 hours after long-term
storage.
Check the battery recharge date on the shipping carton label. If the date
has expired and the batteries were never recharged, do not use the UPS.
Contact your service representative.

UPS Maintenance
Replacing Batteries
NOTE DO NOT DISCONNECT the batteries while the UPS is in Battery mode.
With the hot-swappable battery feature, UPS batteries can be replaced

easily without turning the UPS off or disconnecting the load.
If you prefer to remove input power to change the battery, press and
hold the button until the long beep ceases (approximately five
seconds). Then unplug or remove utility power from the UPS.
Consider all warnings, cautions, and notes before replacing batteries.
WARNING
S Batteries can present a risk of electrical shock or burn from high short circuit
current. The following precautions should be observed: 1) Remove watches, rings,
or other metal objects; 2) Use tools with insulated handles; 3) Do not lay tools or
metal parts on top of batteries.
S ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or
connectors. Attempting to alter wiring can cause injury.
S Replace batteries with the same number and type of batteries as originally
installed in the UPS.
How to Replace External Batteries

Use the following steps to replace external batteries:
1. Unplug the EBM cable from the UPS and the old battery.
2. Remove the old battery. See “Recycling the Used Battery” on
page 47 for proper disposal.
3. Plug the EBM cable into the battery connector on the new
battery.

UPS Maintenance
4. Plug the other end of the EBM cable into the UPS as shown in
Figure 22.
EBM
Battery
Connectors
UPS Battery
Connector EBM
Cable
Figure 22. External Battery Connections (120V Model Shown)
How to Replace Internal Batteries

WARNING
2000–3000 VA Models: Only qualified service personnel (such as a licensed
electrician) should perform the battery replacement. Risk of electrical shock.
Use the following steps to replace the internal batteries (1000 VA model
shown):
1. Using caution not to put stress on the LCD display cable, pull
the top of the front panel forward. Release the spring latches at
the bottom of the front panel and remove it, placing it to the
side of the UPS.

UPS Maintenance
2. Unscrew the metal battery cover (1000 VA model shown).
3. Pull the battery out onto a flat, stable surface (1000 VA model
shown).
4. Remove the old battery. See “Recycling the Used Battery” for
proper disposal.
5. Install the new battery.
6. Reinstall the metal battery cover and front panel.

UPS Maintenance
Recycling the Used Battery

Contact your local recycling or hazardous waste center for information
on proper disposal of the used battery.
WARNING
S Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper
disposal of batteries is required. Refer to your local codes for disposal
requirements.
S Do not open or mutilate the battery or batteries. Released electrolyte is harmful to
the skin and eyes. It may be toxic.
CAUTION
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed,
lead-acid batteries and must be disposed of properly. For more information, contact
your local recycling or hazardous waste center.

UPS Maintenance

CHAPTER 8
SPECIFICATIONS
This section provides the following specifications for the Powerware
9120 models:
S Electrical input and output
S Environmental and safety
S Weights and dimensions
S Battery
Table 3. Electrical Input
120V Models 208V Models 230V Models
Nominal 120V default; 208V default; 230V default;

Voltage 100, 110, 120, 127V selectable 200, 208, 220, 230 240V selectable 208, 220, 230 240V selectable
Voltage Range 80–144V for 160–276V for 160–276V for
100, 110, 120, 127V nominal 200, 208, 220, 230, 240V nominal 208, 220, 230, 240V nominal
Nominal 50/60 Hz, ±5% user-selectable
Frequency
Noise Filtering MOVs and line filter for normal and common mode noise
Connections PW9120 700: 6-ft, 5-15P PW9120 3000B: 6-ft, L6-20P PW9120 700i: 10A, IEC-C14
power cord power cord input connector
PW9120 1000: 6-ft, 5-15P PW9120 1000i: 10A, IEC-C14
power cord input connector
PW9120 1500: 6-ft, 5-15P PW9120 1500i: 10A, IEC-C14
PW9120 2000: 6-ft, 5-20P PW9120 2000i: 10A, IEC-C14
PW9120 3000: 6-ft, L5-30P PW9120 3000i: 16A, IEC-C20
PW9120 3000H: Hardwired

Specifications
Table 4. Electrical Output

120V Models 208V Models 230V Models
Power Levels PW9120 700: 700 VA, 490W PW9120 3000B: 3000 VA, 2100W PW9120 700i: 700 VA, 490W
(rated at nominal PW9120 1000: 1000 VA, 700W PW9120 1000i: 1000 VA, 700W
inputs) PW9120 1500: 1500 VA, 1050W PW9120 1500i: 1500 VA, 1050W
PW9120 2000: 2000 VA, 1400W PW9120 2000i: 2000 VA, 1400W
PW9120 3000: 3000 VA, 2100W PW9120 3000i: 3000 VA, 2100W
PW9120 3000H: 3000 VA, 2100W
Regulation Nominal output voltage ±2%
(Normal mode)
Regulation Nominal output voltage ±3%
(Battery mode)
Voltage Normal mode: Sine wave; <5% THD with full PFC and nonlinear load
Waveform
Output PW9120 700: (4) 5-15R PW9120 3000B: (2) L6-15R, PW9120 700i: (4) IEC-C13
Connections PW9120 1000: (4) 5-15R, (1) L6-20R, PW9120 1000i: (4) IEC-C13
(2) 5-20R (1) L6-30R PW9120 1500i: (4) IEC-C13
PW9120 1500: (4) 5-15R, PW9120 2000i: (4) IEC-C13,
(2) 5-20R (1) IEC-C19
PW9120 2000: (6) 5-20R PW9120 3000i: (4) IEC-C13,
PW9120 3000: (4) 5-15R, (1) IEC-C19
(2) 5-20R,
(1) L5-30R
PW9120 3000H: Hardwired

Specifications
Table 5. Environmental and Safety

120V/208V Models 230V Models
Operating 0°C to 40°C (32°F to 104°F) 0–1500 meters above sea level
Temperature 0°C to 35°C (32°F to 95°F) 1500–3000 meters above sea level
Optimal battery performance: 25°C (77°F)
Storage -15°C to 50°C (-5°F to 131°F)
Temperature
Relative Humidity 0–95% noncondensing
Operating Up to 3,000 meters (10,000 ft) above sea level
Altitude
Audible Noise 700–1500 VA: Less than 48 dBA Normal mode, typical load
2000–3000 VA: Less than 54 dBA Normal mode, typical load
Surge ANSI C62.41 Category B (formerly IEEE 587)
Suppression
Safety UL 1778, UL 497A; UL 1778 (700–2000 Models),
Conformance CAN/CSA C22.2, No. 107.1 UL 497A (data line only);
CAN/CSA C22.2, No. 107.1
EN 50091-1-1 and IEC 60950;
Agency Markings UL, cUL, CE UL, cUL, CE, C-Tick
EMC FCC Part 15, ICES-003, VCCI EN 50091-2, FCC Part 15, ICES-003
Table 6. Weights and Dimensions

UPS Models Extended Battery Module Models
120/208V Models 230V Models
Dimensions 700–1000 VA: 6.2I x 16.2I x 9.6I 700–1000 VA: 6.2I x 16.2I x 9.6I
(WxDxH) (15.8 x 41.2 x 24.3 cm) (15.8 x 41.2 x 24.3 cm)
1500 VA: 6.7I x 17.5I x 10.8I 1500 VA: 6.7I x 17.5I x 10.8I
(17.0 x 44.4 x 27.5 cm) (17.0 x 44.4 x 27.5 cm)
2000–3000 VA: 8.6I x 18.6I x 14.2I 2000–3000 VA: 8.6I x 18.6I x 14.2I
(21.7 x 47.2 x 36.1 cm) (21.7 x 47.2 x 36.1 cm)
Weight PW9120 700: 29 lb (13.2 kg) PW9120 700i: 28 lb (12.6 kg) PW9120 BAT-700: 31 lb (14 kg)
PW9120 1000: 35.5 lb (16.1 kg) PW9120 1000i: 34 lb (15.3 kg) PW9120 BAT-1000: 44 lb (20 kg)
PW9120 1500: 46.5 lb (21.1 kg) PW9120 1500i: 44 lb (19.8 kg) PW9120 BAT-1500: 57 lb (26 kg)
PW9120 2000: 82 lb (37.2 kg) PW9120 2000i: 81.6 lb (37 kg) PW9120 BAT-3000: 110 lb (50 kg)
PW9120 3000: 89 lb (40.5 kg) PW9120 3000i: 85 lb (38.5 kg)
PW9120 3000H: 89 lb (40.5 kg)
PW9120 3000B: 85 lb (38.5 kg)

Specifications
Table 7. Battery
Configuration 700 VA: (2) 12V, 7 Ah internal batteries; 24 Vdc
1000 VA: (3) 12V, 7 Ah internal batteries; 36 Vdc
1500 VA: (4) 12V, 7 Ah internal batteries; 48 Vdc
2000–3000 VA: (8) 12V, 7 Ah internal batteries; 96 Vdc
EBM Configuration PW9120 BAT-700: (4) 12V, 2×7 Ah; 24 Vdc
PW9120 BAT-1000: (6) 12V, 2×7 Ah; 36 Vdc
PW9120 BAT-1500: (8) 12V, 2×7 Ah; 48 Vdc
PW9120 BAT-3000: (16) 12V, 2×7 Ah; 96 Vdc
Type Sealed, maintenance-free, valve-regulated, lead-acid
Charging Approximately 4 hours to 90% usable capacity at nominal line voltage after full load discharge
Table 8. Battery Run Times (in Minutes)

Run Times at Full/Half Load by UPS VA Ratings
Number of Batteries
700 VA 1000 VA 1500 VA 2000 VA 3000 VA
UPS Internal Batteries 7/18 7/18 7/18 12/34 6/15

1 EBM 34/70 36/80 29/67 49/107 30/70
2 EBMs 64/140 66/155 56/130 93/195 58/128
3 EBMs 141/310 87/191
4 EBMs 192/403 120/264
5 EBMs 240/504 148/325
NOTE Battery times are approximate and vary depending on the load configuration and battery charge.

CHAPTER 9
TROUBLESHOOTING
This section explains:
S UPS alarms and conditions
S How to silence an alarm
S Service and support
Audible Alarms and UPS Conditions

The UPS has an audible alarm feature to alert you of potential power
problems. When the alarm is activated, the UPS beeps in different
intervals according to a particular condition. Use Table 9 to determine
and resolve the UPS alarms and conditions.
Silencing an Audible Alarm

There are two ways to silence the alarm for an existing fault:
Y
S Press the B or button on the front panel.
S Turn the Alarm Silence option on through the front panel (see
“Configuration Mode” on page 31).
If UPS status changes, the alarm beeps, overriding the previous alarm
silencing. The alarm does not silence if there is a low battery condition.
Table 9. Troubleshooting
LCD Message or Possible Cause Action
Condition
UPS does not turn on. The UPS is not connected Check connections to the power source.
correctly to the power source.
The wall outlet is faulty. Have a qualified electrician test and repair the outlet.
The REPO connector is missing Reconnect or close the REPO switch (see page 36). Restart
or open. the UPS.
A circuit breaker or an input Push the circuit breaker button or replace the fuse. Restart
fuse on the rear panel is open. the UPS.

Troubleshooting

Condition
LCD panel is blank. The UPS is in Standby mode. Press and hold the button until your hear the UPS beep
(approximately one second).
The LCD has failed. Contact your service representative.
UPS does not provide the The battery may be fully Connect the UPS to a power source for 24 hours to charge
expected backup time. discharged because of: the battery. Perform a battery test (see “Configuration
S long-term storage Mode” one page 31). If the battery test fails, see “Replacing
S frequent power outages Batteries” on page 44 to replace the battery.
S end of battery life During extended power outages, save your work and turn off
your equipment to conserve battery power.
The UPS operates The equipment is not connected Verify that the equipment is properly connected to the UPS.
normally, but some or all to the UPS.
of the protected
equipment is not on. The output circuit breaker (if Reset the circuit breaker (push the circuit breaker button or
applicable) is open. reset the switch).
One of the load segments has Reactivate the segment with the power management
been turned off. software or through the front panel (see “Configuration
Mode” one page 31).
On-Battery Utility power failure. The UPS is powering your equipment with its internal
1 beep every 5 seconds. battery. If this is an extended power outage, save your work
and turn off your equipment to conserve battery power.
Low Battery The battery is running low. 2 minutes or less of battery power remains (depending on
2 beeps every 5 seconds. load and battery charge).
Prepare for a shutdown. Save your work and turn off your
equipment. The alarm cannot be silenced.
Replace Battery The battery needs replacing. See “Replacing Batteries” on page 44 to replace the battery.
3 beeps every 5 seconds.
Low Charge The battery voltage is low. The UPS is charging the batteries and may not deliver full
3 beeps every 5 minutes. run time. The alarm continues until at least two minutes of
run time is available.
Output Overload Power requirements exceed Remove some of the equipment from the UPS. The UPS
2 beeps per second. UPS capacity (110–125% for automatically switches back to Normal mode when the
1 minute or 126–150% for capacity returns to an acceptable level. You may need to
10 seconds) or the load is obtain a larger capacity UPS.
defective. The UPS switches to
Bypass mode.

Troubleshooting

Condition
Battery Overload The UPS is on battery, and the Shutdown is imminent (30 seconds). Save your work and
2 beeps per second. power requirements exceed turn off your equipment. Turn off and unplug or remove
UPS capacity (130% for utility power from the UPS. Remove some of the equipment
10 seconds or >130% for from the UPS. Restart the UPS. You may need to obtain a
1.5 seconds) or the load is larger capacity UPS.
defective.
Site Fault Ground wire connection does Have a qualified electrician correct the wiring.
1 beep per second. not exist or the line and neutral To disable this alarm, see “Configuration Mode” on page 31.
wires are reversed in the wall
outlet.
Battery Test The UPS is performing a battery None. The UPS returns to Normal mode when it completes a
test. successful battery test.
Over-Temperature UPS internal temperature is too Shutdown is imminent. Save your work and turn off your
Constant beep. high. equipment. Turn off the UPS.
Clear vents and remove any heat sources. Ensure the airflow
around the UPS is not restricted. Wait at least 5 minutes and
restart the UPS. If the condition persists, contact your
service representative.
Over-Charge Batteries are over-charged. Save your work and turn off your equipment. Turn off the
Constant beep. UPS. Contact your service representative.
Charger Failure Charger has failed. Save your work and turn off your equipment. Turn off the
UPS. Contact your service representative.
Output Short Output short circuit. Save your work and turn off your equipment. Turn off the
High Output Voltage High output voltage. Save your work and turn off your equipment. Turn off the
Low Output Voltage Low output voltage. Save your work and turn off your equipment. Turn off the
High DC Bus High internal DC bus voltage. Save your work and turn off your equipment. Turn off the
2 beeps per second. UPS. Contact your service representative.

Troubleshooting
Service and Support

If you have any questions or problems with the UPS, call your Local
Distributor or the Help Desk at one of the following telephone numbers
and ask for a UPS technical representative.
In the United States: 1-800-356-5737 or 1-608-565-2100

Europe, Middle East, Africa: +44-17 53 608 700
Asia: +852-2830-3030
Australia: +61-3-9706-5022
Please have the following information ready when you call the Help
Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the
package and on the Bill Of Lading (if applicable). Use the original
packaging or request packaging from the Help Desk or distributor. Units
damaged in shipment as a result of improper packaging are not covered
under warranty. A replacement or repair unit will be shipped, freight
prepaid for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
Help Desk for the dealer or distributor nearest you.

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®

VCCI Notice (120V and 208V Models)

VCCI Notice (120V and 208V Models)

CAUTION To reduce the risk of electric shock,

CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for

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ii Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

Figure 1. The Powerware 9120 and Optional EBM

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 1

Providing outstanding performance and reliability, the Powerware

2 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

IMPORTANT SAFETY INSTRUCTIONS

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4 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 5

6 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 7

8 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

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10 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

S Per ridurre il rischio di incendio o di scossa elettrica, installare il gruppo statico di

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 11

12 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

Предупреждения по мерам безопасности

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 13

S Для обеспечения соблюдения требований международных

14 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

S Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 15

16 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

Inspecting the Equipment

Installing the Plug/Receptacle UPS

1. If you are installing power management software, connect your

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 17

4. If additional EBMs are to be installed, plug the EBM cable of the

18 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

UPS Rear Panels

REPO Port Circuit Breaker

6-ft Power Cord with 5-15 Plug

Figure 2. 700 VA, 120V Rear Panel

6-ft Power Cord with 5-15 Plug

Figure 3. 1000 VA, 120V Rear Panel

Powerware® 9120 User’s Guide S 05147426 B www.powerware.com 19

Two 5-20 Receptacles

6-ft Power Cord with 5-15 Plug

Figure 4. 1500 VA, 120V Rear Panel

USB Port BestDock

Six 5-20 Receptacles

6-ft Power Cord with 5-20 Plug

Figure 5. 2000 VA, 120V Rear Panel

20 Powerware® 9120 User’s Guide S 05147426 B www.powerware.com

USB Port BestDock

Two 5-20 Receptacles

Fans REPO Port

One L5-30 Receptacle

6-ft Power Cord with L5-30 Plug

Figure 6. 3000 VA, 120V Rear Panel

Network Transient Protector

One L6-20R Receptacle