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    Performing An ECM Replacement Using The Feature Protection System

    Uploaded by

    Sixto Guarniz Anticona
    The document provides instructions for replacing an ECM while activating a premium configuration using the Feature Protection System to avoid invoices. Technicians should (1) connect to the ECM and save the configuration data, (2) upload the data to the Feature Protection System, (3) enter the failed ECM's serial number to generate replacement passwords or contact support if the serial number is unavailable to cancel invoices. Errors may occur if the failed and replacement serial numbers match or if an invalid serial number is entered.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Performing An ECM Replacement Using The Feature Protection System

    Uploaded by

    Sixto Guarniz Anticona
    22 views7 pages
    The document provides instructions for replacing an ECM while activating a premium configuration using the Feature Protection System to avoid invoices. Technicians should (1) connect to the ECM and save the configuration data, (2) upload the data to the Feature Protection System, (3) enter the failed ECM's serial number to generate replacement passwords or contact support if the serial number is unavailable to cancel invoices. Errors may occur if the failed and replacement serial numbers match or if an invalid serial number is entered.

    Original Description:

    Procedimiento para pruebas de ECM CATERPILLAR

    Original Title

    SEA ECM Replacement

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    The document provides instructions for replacing an ECM while activating a premium configuration using the Feature Protection System to avoid invoices. Technicians should (1) connect to the ECM and save the configuration data, (2) upload the data to the Feature Protection System, (3) enter the failed ECM's serial number to generate replacement passwords or contact support if the serial number is unavailable to cancel invoices. Errors may occur if the failed and replacement serial numbers match or if an invalid serial number is entered.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    22 views7 pages

    Performing An ECM Replacement Using The Feature Protection System

    Uploaded by

    Sixto Guarniz Anticona
    The document provides instructions for replacing an ECM while activating a premium configuration using the Feature Protection System to avoid invoices. Technicians should (1) connect to the ECM and save the configuration data, (2) upload the data to the Feature Protection System, (3) enter the failed ECM's serial number to generate replacement passwords or contact support if the serial number is unavailable to cancel invoices. Errors may occur if the failed and replacement serial numbers match or if an invalid serial number is entered.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 7

    Performing an ECM Replacement

    Using the Feature Protection System

    The following instructions are to be used to activate an SEA premium


    configuration when performing an ECM Replacement.

    1. Preliminary Steps
    The following instructions are to be used when replacing a failed ECM. If the correct process is followed, an invoice will not
    be generated for a transaction that has been previously purchased. Refer to the Comprehensive SEA Training for full
    instructions in the preliminary steps.

    1.1. Connect to Equipment


    Use Electronic Technician (ET) to connect to the appropriate machine or engine ECM. Select and change the desired
    configuration parameter. The “Enter Factory Passwords” dialog will come up.

    1.2. Save Data


    Save the configuration parameter data to a file using the “Save to File” button of the “Enter Factory Passwords” dialog or,
    if you have an internet connection, connect to the Feature Protection System (FPS) through the hyperlink in at the
    bottom of the “Enter Factory Passwords” dialog.

    1.3. Connect to FPS and Upload Configuration Data

    Page 1 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.
    2. Get Passwords from the Feature Protection System
    2.1. ECM Replacement Process
    Use the following process to replace a failed ECM. The transaction will not be invoiced if this process is followed.

    Press the “Generate Passwords” button.

    Press “Generate
    Passwords”

    Enter the failed ECM serial number in the dialog box and select Yes button.

    Enter Failed ECM


    Serial Number

    Select YES

    Page 2 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.
    Page 3 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.
    2.2. Alternate ECM Replacement Process
    If the failed ECM Serial Number is not available, the Feature Protection System will generate an invoice for the
    transaction. To cancel the invoice, please contact [email protected] as soon as possible with
    transaction data:
     Invoice Number (if available)
     MACHINE/ENGINE serial number used in the transaction,
     Date of transaction
     Why the transaction should be cancelled or credited
     Customer (dealer) code

    Select NO

    Invoice will be generated


    (for part number 226-
    5664 in this example)

    Dealer code to which


    invoice will be generated
    (B030 in this example)

    Page 4 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.
    3. Possible Errors

    3.1. Error – Failed and Replacement ECM Serial Numbers are Equal

    The Failed ECM SN field requires a valid ECM serial number. An invalid or a blank serial number will result in an error
    until a valid ECM serial number is entered or the “No” button is selected. Selecting “No” will result in an invoice being
    generated for the transaction.

    Enter New ECM


    Serial Number

    Select YES

    Error Enter Failed ECM Serial


    Number

    Select YES

    Page 5 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.
    3.2. Error - Invalid ECM Serial Number
    The Failed ECM SN field requires a valid ECM serial number. An invalid or a blank serial number will result in an error
    until a valid ECM serial number is entered or the “No” button is selected. Selecting “No” will result in an invoice being
    generated for the transaction

    Incorrect format or blank ECM serial


    number.

    Select YES
    .

    Enter Failed ECM


    Serial Number
    Error

    Select YES

    Page 6 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.
    Page 7 of 7
    Caterpillar: Confidential Green
    The information hereon is the property of Caterpillar Inc. and/or its subsidiaries. Without written permission, any copying, transmittal to others, and any use
    except that for which it is loaned is prohibited.

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