Assignment - 4
Assignment - 4
Assignment - 4
Block buster is a provider of home movie and video rental game which provides rental services
through video rental shops, DVD-by-mail, streaming, video on demand, and cinema theatre
.Competition from the Netflix mail-order service, Red box automated kiosks, and video on
demand services were the major reason behind the down fall of Blockbuster (Kew & Stredwick,
2017)
The main difference between Video champ and blockbuster was that Video champ is a
Melbourne based video rental company that has a shop only in Melbourne while Blockbuster
was company which had its presence all over the world and its peak time had over 9000 stores.
The backing of Blockbuster was much larger than that of Video Champ. Also Video Champ was
able to survive due to its loyal customer base especially around the Doncaster Region who are
used to renting movies from the company and find it a convenient option unlike Block Buster
which had shut shop in many parts of Australia (McGrath, 2010).
Video champ being a small company in front of Block Buster had a personalized relationship
with its customers but the collection that was offered by Block buster was much larger mainly
due to its distribution network which was extremely large and it stocked movies and video in
many other languages compared to Video Champ which has content only in English, Spanish,
French and Chinese. Also Video Champ was quick in adapting newer technology; like bar-
coding and RFID tagging in its system compared to Block Buster which used this technology at a
later stage (Sylvia, 2006).
Conclusion
In conclusion it can be said that the video rental company is experiencing a decline in growth
and its sales are lesser than the previous year which is undesirable for any company. Video
Champ has managed to survive for so long due to its operational efficiency and customer base
but due to the advent of new companies and technologies in the industry, the survival of the
video rental companies have become increasingly difficult. There are a number of competitive
factors which threaten the distance of the company and it is important that it updated its strategy
in order to maintain its position in the markets. Companies like Netflix have completely
disrupted the market with its online rental schemes and it is important that Video Champ too
comes up with similar services where it can retain its customer base and ensure that it maintains
its position in the market.
It is recommended that Video Champ should enter the online rental business and give services to
customers which currently no other provider is giving like free delivery of Blue Ray and hi tech
version of the videos which the company stocks at their residence which can be enjoyed by
customers. The company can also tie up with distributors and launch a new vertical which
involves gaming and other entertainment through the introduction of a phone application.
Overall the company has ensure a static advantage in the industry.