Soft Skills
Soft Skills
Soft Skills
SOFT SKILLS
Submitted By:
SHRUTI JAIN
Academic Year:
2018-2020
Acknowledgement
The success and final outcome of this project required a lot of guidance and assistance
from many people and I am extremely privileged to have got this all along the
completion of my project. All that I have done is only due to such supervision and
assistance and I would not forget to thank them.
I respect and thank the staff of Bhartiya Vidhyapeeth Deemed University and giving me
all support and guidance which made me complete the project duly. I am extremely
thankful for providing such a nice support and guidance.
I owe my deep gratitude to our project guide, who took keen interest on our project work
and guided us all along, till the completion of our project work by providing all the
necessary information for developing a good system. I heartily thank our internal project
guide for his guidance and suggestions during this project work.
Shruti Jain
1 What are SOFT SKILLS?
10 Conclusion
What are Soft skills?
1. Communication:
Communication in soft skills doesn’t focus on the
syllables or speeches, rather it gives importance to
the tone and style in which the communicators
speak to their audience, analyze the issues and
challenges with the colleagues and clients alike. It
also plays a vital role as far as leadership quality is
concerned, since leaders are expected to handle
clearly and comprehensibly.
2. Self- motivation:
An employee is expected to take initiative and work
positively for his organization round the clock,
which is a vital soft skill for an employee. This
quality not only exhibits reliability and commitment,
it also shows that without the need of or constant
oversight you can easily fit efficiently into an
organizational structure.
3. Leadership:
It is an important pillar of soft skill which reflects if we
are not directly managing others. Leadership
achieves its importance when some other skills like
positive attitude and outlook, the ability to
communicate effectively and an aptitude for both
selfmotivating as well as motivating others are taken
into consideration. According to a recent article in the
Harvard Business Review by emotional intelligence
guru Daniel Goleman, the five abilities that distinguish
the best leaders from the average ones are self-
awareness, self-regulation, motivation, empathy,
social skills etc. India has changed a lot which can no
more accept the ‘lone-wolf’ leadership styles, rather
positive energy, team building, care, reward, teach,
decide, create is what is given a lot of importance
today.
4. Self-awareness:
It is one of the very important parts of soft skill which
is highly neglected. It not only helps how to accept
responsibilities for any mistakes, but also
demonstrates willingness to learn and progress.
Daniel Goleman, the guru of emotional intelligence,
identified that self-awareness in a triangular shape is
made up of emotional awareness, accurate self-
assessment and self-confidence. One cannot lead a
happy and prosperous life without self-awareness.
5. Team work:
It is like a basketball team working together for a
perfect shot, in which each member of the team is
being assigned a specific role to play for completing
the job successfully. Here, one of the players scored
the basket, but it was made possible by every
people’s planning, cooperation and coordination.
Employers look for those candidates who not only
have the capability to work efficiently with others, but
also understand that every player gets an opportunity
of getting the ball.
7. Flexibility:
You must always be able to predict what’s next and
have the flexibility to evolve.”-----Marc Benioff.
Adaptability and flexibility are the two sides of the
same coin, i.e., creativity. Every day is a new day
which brings some kinds of changes. It may be a
small one (leaving a job and joining another) or a
massive one (the birth of a child). The capacity of
accepting the real fact and changing according to the
situation is to be flexible. It is this soft skill which asks
capacity and the willingness to acquire new skills and
to face new tasks and challenges.
8. Negotiation and Conflict
Resolution:
It is a friendly fight, which is wrapped in positive
attitude. Every employee is expected to negotiate
whether in salary or in ideas and thoughts. But the
greatest problem that the society is facing today is
that people are inefficient to learn how to negotiate
well.
Step-4: Agree the attitude you will take into the negotiation.