Ishan Internship Report
Ishan Internship Report
Ishan Internship Report
OF
Submitted for the Partial Fulfillment of the Requirement for the Award of Degree of Master in
Business Administration
Mr. AmitSen
HR Executive
Submitted By
IshanSood
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CERTIFICATE
DATED: ……/……/……
This is to certify that I IshanSood have carried out the research proposal embodied in present six
weeks internship report for the partial fulfillment of the degree of Master in Business
Administration as per the ordinances of Himachal Pradesh Technical University. I declare to the
best of my knowledge that no part of my internship report was earlier submitted for the award of
Master in Business Administration and research degree of any University.
………………………
Name :IshanSood
URN : 17 MBA0311
Mr. AnujHeer
(Supervisor
HPTUBS
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CONTENTS
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5.3 Recommendations
Questionnaire
Bibliography
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CONTENTS
List of Tables
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List of Graphs
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Acknowledgement
I am highly grateful to Spin Off Techno park Pvt. Ltd. Mohali ,Punjab one of the leading
organizations of our nation for getting me undertake six weeks industrial internship course with
them. It was really a very nice experience as I come to know how actually the company strives
hard to keep up the national security at par with the rest of the world. I would like to express my
gratitude towards Mr. AmitSen( HR Executive) who allowed me to join Spin Off Technopark
Pvt. Ltd. As a trainee.
No words are enough to thank my mentor and project guide Mr. AmitSen( HR Executive) on his
able guidance at each & every step of work. Without his abiding inspiration, timelycriticism,
generous encouragement, work done so far would not have been successfully accomplished. I
would like to thank all the staff members and employees at Spin Off Technopark Pvt. Ltd.
,Mohali, Punjab who made this training rich experience & a success.
I feel foremost duty to express my deep sense of gratitude & pay sincere thanks to Mr.
SuneetCoordinator, HPTU Off Campus Business School for making this internship a part of
curriculum & bestowing on me to opportunity to complete internship successfully. Along with
this I would also like to thank Dr. Sanjeev Sharma & Mr. AnujHeer faculty of HPTU Off
Campus Business School for their constant cooperation & support.
Lastly but above I thank with my heart & soul to My Parents & Almighty who graced me with
right thoughts, power & money to convert those thoughts into actions & helped me in making
my internship a great success.
IshanSood
17MBA0311
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Executive Summary
I had started my summer internship program at Spin Off Technopark Pvt. Ltd. ,Mohali (Punjab).
This is a electronic manufacture firm in Industrial Area, Sector 74, SahibzadaAjit Singh Nagar,
Punjab. I have done my internship there for the one & half months. And got the topic for my
project report. The topic was given by the HR Executive Mr. AmitSen and as per my mentor also
who really gives me great confidence to do the work at scope.
He gives me relevant company information for preparing my project report as well. He tells me
so many things that how I can pitch Job Description to the candidate so I can easily convince
them for the Interview regarding the current job profile.
Here I want to discuss briefly about the Recruitment & Selection Process which I have done
earlier in my internship.
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CHAPTER 1
1.0 Introduction
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Spin Off Technopark Pvt. Ltd. Incorporated in the year 2008, is an ISO 9001:2008 certified
organization affianced in Manufacturing, Exporting and Supplying comprehensive assortment
of LED Bulb, LED Tube Light, LED Flood Light, LED Down Light, LED Street Light,
LED Panel Light, LED Garden Light, LED In ground Light, LED High Bay Light, LED
Outdoor Wall Light, LED Wall And Mirror Light, Antique Wall Light, CCTV
Camera and Digital Video Recorder.
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adherence to global quality standards. The company have segregated
infrastructural base into various divisions such as Procurement, Production,
Quality Testing, R & D, Sales & Marketing and Warehousing & Packaging. All
the products are marked under the brands “ Imperial LED and Hawk's Eye”.
1.2IMPERIAL LED’S :-
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Imperial LED ,one of the India’s leading LED lightning manufacturer, having the
largest range in LED Lights ranging from LED bulbs, LED Tube Lights, LED
Panel Lights, LED Down Lights, LED Track Lights, LED Flood Lights, High Bay
Lights etc. We have a dedicated in house Research & Development Team who is
working round the clock improving the product making it better from good.
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KEY Features of Imperial LED’s –
As the world moves towards harnessing the efficiency of LEDs ( Lightning Emitting Diodes) ,
the Imperial LED started the process long back in 2008. With LEDs imported from the
technology capital of the world JAPAN, and dividers and fixtures being manufactured in India
undere controlled and vigilant surroundings, The Imperial LEDs have been committed to
providing goods that are dependable,based on the newest technology, and of an enviable quality.
Over the years Imperial LEDs have made efforts to enhance are processes and develop more
merchandize that answers to the individual needs of the buyer.
LED Lightning is the future of sustainable development and we at Imperial LED want to be the
bridge that takes you to it.
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1.3HAWK’S EYE :-
Hawk's Eye offers an extensive portfolio of the finest end-to-end imaging, intelligent analog,
AHD, hybrid and IP video surveillance equipment ranging from CCTV cameras, high-
definition IP video surveillance cameras and speed domes to DVRs, NVRs, Mobile DVRs and
video door phones. It also provides attendance solutions, accessories, customized enterprise
level security, home and enterprise solutions and much more.
R&D facility delivers integrated, flexible and resilient surveillance services offering clients
best value for money and transform their business to be more competitive. The laboratory is
engaged in analytical and experimental studies aimed at performance improvement of video
surveillance, Video management solution and storage devices.
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1.4Company’s Mission
As a futuristic company ,we understand the fast pace at which technology changes , and
consider it our duty to keep ahead of the times and ceaselessly Endeavour towards creating
novel methods of harnessing technology to provide products with the lease updates,
innovations and enhanced quality.
We are aware of various challenges faced by lightning professionals, and consider it our
responsibility to help mitigate them by seeking solutions through improved expertise and
manufacturing processes while at the same time moving towards development of breakthrough
advancement in LED technology.
We understand the challenges faced by security professionals and therefore seek to find the
solutions by improving our technologies and continuous breakthrough innovations. We are
committed to enhance, improve and provide the best Quality.
Reliability
We understand that security equipment is often the last line of defense against al security
threats & Lightning equipments for lighten the world We, therefore, provide technology that
you can depend on even when the chips are down.
Performance
We constantly challenge accepted standards of quality and performance, ever raising the bar,
always reaching higher, doing better.
Aesthetics
Our security solutions & Lightning technology are designed to blend into their environment
seamlessly. They incorporate the best international sensibilities.
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1.6Organization Structure ( Spin Off Techopark Pvt. Ltd.)
Spin off Technopark gave so many clients, for whom they recruiting quality persons for fulfilling
the vacant position .Thiscompany not only recruiting the candidate but taking care of the
candidate retention as well.
So here I want to brief discuss about the client company of Spin Off Technopark Pvt. Ltd. Let’s
Discuss some major clients of the organization.
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CLIENTS OF THE SPIN OFF TECHNOPARK
1). JUSTDIAL
2). WALMARTINDIA
7)EURO KIDS
CHAPTER -2
REVIEW OF LITERATURE
2.1 Introduction
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People are integral part of an organization today. No organization can run without its human
resource. In today’s highly complex and competitive situation, choice of right person at the right
place at the right time has far implications for an organization’s functioning. An employee well
selected and well placed would not only contribute to the efficient running of the organization
but also offer significant potential for future replacement. Thus hiring is an important function.
The process of hiring begins with human resource planning which helps to determine the number
and type of people an organization needs. Job analysis and job design enables to specify the task
and duties of jobs and qualifications expected from prospective job. HRP, job analysis and job
design helps to identify the kind of people required in an organization and hence hiring. It should
be noted that hiring is an ongoing process and not confined to formative stages of an
organization. Employees leave the organization in search of greener pastures, some retire and
some die in the saddle. More importantly an enterprise grows, diversifies, take over the other
units until all necessitating hiring of new men and women. Infect the hiring function stops only
when the organization ceases to exist.
resources. It involves the creation of a pool of available labor upon whom the organization can
draw when it needs additional employees”
I had start my management training with Spin Off Technopark Pvt. Ltd. As HR trainee or you
can say as a talent acquisition and I had opted the topic on Recruitment and Selection process in
the company. I spent 45 days as a summer trainee with Spin Off Technopark. Within this period
I have got the broader knowledge in HR field as well as in Marketing. Because my work was
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related to both field where I have really implement my HR and Marketing knowledge in a
working environment.
The primary objective of the study is to analyse the process of recruitment & selection in the
Spin off Technopark..
To observe the procedure to select the candidates from internal as well as from external sources
in the Spin Off Technopark..
To find out the various recruitment sources used by Spin Off Technopark.
To study the employee satisfactory level with the existing recruitment policy in the Spin off
Technoaprk.
Here in company I was work as an individual as well as in group also and learn the lots of things.
I have got the broader knowledge of recruitment process and how as a HR and Marketing person
act in the working environment.
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Our Recruitment Process
2.3Recruitment
Introduction :-
Recruitment forms the first in the process , which continues with selection and ceases with the
placement of the candidate. It is the next step in the procurement function, the first being the
manpower planning. Recruitment makes it possible to acquit the number and types of people
necessary to ensure the continued operation of the organization. Recruitment has been regarded
as the most important function of personnel administration, because unless the right type of
people is hired, even the best plan, organization charts and control systems would not do much
good.
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Definition :-
“Recruitment is a process to discover the sources of manpower to meet the requirement of the
staffing schedule and to employ effective measures for attracting that manpower in adequate
number to facilitate effective selection of an efficient working force.”
Effects:
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To attract people with multi dimensional skills and experiences that suit the present and
future organizational strategies so as to obtain a pool of suitable candidates for vacant
posts.
To induct outsiders with a new prospective to lead the company.
To infuse fresh blood at all levels of the organization.
To develop organizational culture that attracts competent people to the company.
To use as fair process.
To ensure that all recruitment activities contribute to company goals.
To conduct recruitment activities in an efficient and cost effective manner.
Internal External
Factors Factors
Internal Factors :-
Employees from within the organization are heird to fill a job vacancy.
Company’s pay packages.
Quality of work life in a company.
Organization culture
Career planning and growth
Company’s size
Company’s Product/services
Company’s growth rate
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Cost of Recruitment
External Factors :-
Sources of Recruitment :-
1. Advertising
2. Employment agencies
3. Employee referrals
4. Schools, colleges and professional institutions
5. Labor unions
6. Casual Applicants
7. Professional organizations or recruiting firms or executive recruiters
8. Nepotism
9. Computer data banks
10. Voluntary organizations
2.3.3Recruitment Policies :-
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1) To find and employ the best qualified persons for each job profile.
2) To retain the best and most promising to those hired.
3) To offer promisingoppurtunities for the life time working careers.
4) To provide programs and facilitates for personal growth on the job.
1. Goverenment Policy
2. Personnel policies of other competiting organization
3. Organization personnel policies
4. Recruitment sources
5. Recruitment need
6. Recruitment costs
7. Selection criteria and preferences etc.
2.3.4Methods of Recruitment
1. Direct method
2. Indirect method
3. Third party Recruitment method
Direct Method:-
One of the widely used direct method is that of ending of recruiters to colleges and technical
schools. Most colleges recruiting in co-operation with the placement office of a college. The
placement office usually provides help in attraction students, arranging interviews, furnishing
space, and providing student resumes. For managerial professional and sales professional
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,campus recruiting is an extensive operation. Person reading for MBA ( Masters of Business
Administration) or other technical diplomas as picked up in this manner. Many companies have
found employees contact with the public a very effective method. Other direct methods include
sending recruiters to conventions and seminars, setting up exhibits at fairs, and using mobile
offices to go to the desired centers.
Senior posts are largely filled by such methods when they cannot filled by promotion from
within.
Advertising is very useful for recruiting blue collars and hourly workers as well as scientific,
professional, and technical employees. Local newspapers can be a good source of blue – collar
workers, clerical employees and lower level administrative employees.
They are the brokers whi bring employees together. The specialization of these agencies
enhances their capacities to interpret the needs of their client.
They maintain complete information records about employed executives. These firms are looked
up on as “ Headhunters”, “ Raiders” and pirates by the organizations which loose personnel
through their efforts.
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A number of modern recruitment sources and techniques are being used by the corporate in
addition to traditional sources and techniques. These sources and techniques include walk-in and
consult-In ,head hunting, body-shopping, nosiness alliances and tele recruitment.
1) Walk-In
2) Consult-In
3) Head-Hunting
4) Body-Shopping
5) Business-Alliances
Tele- Recruitment :-
1) Naukri.com
2).Linkedin
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2.4 SELECTION
Definition: The Selection is a process of picking the right candidate with prerequisite
qualifications and capabilities to fill the jobs in the organization.The selection process is quite
lengthy and complex as it involves a series of steps before making the final selection. The
procedure of selection may vary from industry to industry, company to company and even from
department to department. Every organization designs its selection process, keeping in mind the
urgency of hiring people and the prerequisites for the job vacancy.
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1. Preliminary Interview: The preliminary interview is also called as a screening interview
wherein those candidates are eliminated from the further selection process who do not meet the
minimum eligibility criteria as required by the organization.
Here, the individuals are checked for their academic qualifications, skill sets, family
backgrounds and their interest in working with the firm. The preliminary interview is less formal
and is basically done to weed out the unsuitable candidates very much before proceeding with a
full-fledged selection process.
Also, the briefing of certain organizational policies is done, which is crucial in the performance
of the job. Through an interview, it is easier for the employer to understand the candidate’s
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expectations from the job and also his communication skills along with the confidence level can
be checked at this stage.
6. Checking References: The firms usually ask for the references from the candidate to cross
check the authenticity of the information provided by him. These references could be from the
education institute from where the candidate has completed his studies or from his previous
employment where he was formerly engaged. These references are checked to know the conduct
and behavior of an individual and also his potential of learning new jobs.
7. Medical Examination: Here the physical and mental fitness of the candidate are checked to
ensure that he is capable of performing the job. In some organizations, the medical examination
is done at the very beginning of the selection process while in some cases it is done after the final
selection.
8. Thus, this stage is not rigid and can take place anywhere in the process. The medical examination
is an important step in the selection process as it helps in ascertaining the applicant’s physical
ability to fulfill the job requirements.
9. Final Selection: Finally, the candidate who qualifies all the rounds of a selection process is
given the appointment letter to join the firm. Thus, the selection is complex and a lengthy
process as it involves several stages than an individual has to qualify before getting finally
selected for the job.
Recruitment and selection are the most critical and significant human resources functions. Unless
the organization has the best available employees, it will not be able to grow and flourish in the
market. The drive and motivational levels of the employees need to be high to enable the
company to attain its goals. All the steps of the recruitment and selection processes are equally
important in attracting and retaining the right talent.
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A major part of management's job is establishing the requirements of each position within the
organization. Managers then need to match the positions with employees possessing the right
skills and aptitude for the job.
Identifying the requirements for each position in the organization is critical. Management must
determine acceptable levels of qualification on criteria such as educational attainment, past
experience and skills for each position. Once the minimum acceptable levels have been
determined, management can then set out to recruit the most suitable candidates for the job.
Management and the HR department must meticulously plan and list all the tasks that would be
performed by employees in each job position. This is essential because job candidates need to
understand what will be required of them if they are hired for a particular position.
Interviewing Candidates
Management generally interviews only the most suitable and qualified candidates for the job.
The interviewer questions the candidate on specifics such as educational background, past
professional experiences, interest in the job and salary expectations. The interviewer gets the
chance to assess qualities such as the candidate's personality, ability to express himself and
ability to think under pressure. The interviewer can also judge whether or not the candidate's
ideology and that of the organization match.
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Candidates are often put through several rounds of interviews. Only the satisfactory candidates
move up through the rounds. This process allows management to gradually narrow the field and
recruit only those candidates most suited to the job.
Reference Check
In the end, the HR department conducts a reference check on the selected candidate. At the time
of the application, the company asks all applicants to provide the names of two or more
references who can vouch for the candidate’s credibility, abilities and worthiness. With this very
important step, the HR department can ascertain whether the candidate is who and what he
claims to be. The references could be the candidate’s past employers, professors or other
professional contacts. These individuals give insight into the capability of the candidate.
CHAPTER -3
Research Methodology
Definition:-
Research Methodology refers to search of knowledge. one can also define research methodology
as a scientific and systematic search for required information on a specific topic. The
word research methodology comes from the word “advance learner ‘s dictionary
meaning of research as a carefulinvestigation or inquiry especially through research for newfacts
in my branch of knowledge for example some author have define research methodology as
systematized effort to gain new knowledge.
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3.2 RESEARCHDESIGN:
o Descriptive
o Exploratory
o Explanatory
o Analytical
Analytical Research Design :- In this the researcher has to use facts or information
already available, and analyze them to make a critical evaluation of the material. It
involves the in-depth study and evaluation of available information in an attempt to
explain complex phenomenon.
The Primary Data is collected from customers with the help of questionnaire.
1. Questionnaire
2. Observation.
3. Group Discussion
4. Observation
3.4 SAMPLING:
Sampling refers to the statistical process of selecting and studying the characteristics of a
relatively small number of items from a relatively large population of such items,, to draw
statistically valid inferences about the characteristics about the entire population.
As the project is prepared for academic purpose only, it suffers from the limitations of time and
money, due to which analytical study into all the strategies adopted by the organization was not
possible.
The study was completed within short span of time that was available.
The report also suffers from the limitations of exhaustiveness as far as the information is
concerned. The project covers responses from different department and having different age
groups. Responses are filled by 50 respondents. Hence, the result may vary time to time.
Chapter 4
1) Since how many years/months have you been working with this
organization?
Table No.1.1
Sr no Content % Age
1 0-6 months 65%
2 6 months-1Years 10%
3 1 to 2 Years 10
4 More than 2 Years 15%
Total 100%
Graph :- Since how many years/months have you been working with this
organization
Percentage
more than 2 year
15%
1 - 2 year
10%
Interpretation :-In the above pie chart we can se that 65% of the people working from 0- 6
months, and least is 15% people are working from more than 2 years. This shows that there are
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many individuals who are fresher’s and stared their career from Spin off Technopark. The
company should adopt employee benefits policies more to retain these employees.
Percentage
90%
80%
70%
60%
50%
Percentage
40%
30%
20%
10%
0%
YES NO
Interpretation:-
In the above pie chart we can see that 90% of the total people are cleared about the position
required and candidate’s specifications.
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Table No. 3.1
3%
15%
52%
30%
Interpretation-
In the above pie chart we can see that 52% of the employees are highly satisfied with the H.R
department performance and 30% are satisfiedand 3% are below average satisfaction.
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Sr.No. Content %Age
1 Yes 65%
2 No 35%
Total 100%
0%
NO
35%
YES
65%
0%
Interpretation-In the above pie chart we can see that 65% of employees think that
recruitment and selection process need improvement because to reach higher every contribution
is important, if organization has more number of motivated employees they can perform better
and has winning spirit.
5). Is the Resume screening and short listing method used by the organization
is satisfactory?
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Yes No May Be
0%
15%
15%
70%
Interpretition :-
In the above pie chart we can see that 70% of the population is satisfied with resume
screening and short listing. The least is 25% employees. A resume screening plays an
important role to examine the candidate, if he/she fits for a job or not. 15% population is may
not satisfied because sometimes the resume screening is avoided by the recruiters in order to
get more manpower at any cost, though serious steps should be taken.
CHAPTER 5
5.1 Summary
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the competitive scenario it has become a challenge for each company to adopt practices that
would help the organization stand out in the market. The competitive of a company of an
organization is measured through the quality of products and service offered to customers that
are unique from others.
Thus the best services offered to the consumers are result of the genius brains working behind
them. Human resources in this regard have become an important function in any organizations.
All practices of marketing and finances can be easily emulated but the capability, the skills and
talent of a person cannot be emulated. Hence, it is important to have a well defined recruitment
policy in place, which can be executed effectively to get the best fits for the vacant positions.
Selecting the wrong candidate or rejecting the right candidate could turn out to be costly
mistakes for the organizations. Therefore, a recruitment practice in an organization must be
effective and efficient in attracting the best manpower.
5.2Findings :-
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5.3 Recommendations :-
1. The outcome of the study illustrate the Spin Off Techno park Pvt. Ltd. Has a
good recruitment policy where the employees are recruited by each department as
per the requirement from time to time.
2. The following are some of the suggestions for the company:-
1. The company should focus its attention more on campus interview to
attract young potential employees who have the zeal to achieve goals for
themselves and the company.
2. The company needs to further focus on talent auditions and job fairs.
3. HR Department should be more practical and efficient so that the
recruitment and selection become more effective.
4. The company should follow new trials/trends in the recruitment process.
5. Company should also focus on the employees happiness so that can easily
achieve their target in terms of recruiting more and more qualitative
candidates.
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QUESTIONNAIRE
1) Since how many years/months have you been working with this organization? *
A. 0-6 months
B. 6 months-1Years
C. 1 to 2 Years
A. Consultant
B. Direct
C. Referral
D. E-hiring
E. Advertising
F. Other:
3) Does the organization clearly define the position requirements and candidate specifications in
the recruitment process? *
A. Yes
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B. No
A. Yes
B. No
A. Excellent
B. Average
C. Below average
A. Yes
B. No
7) Which is the most important quality the organization looks for in a candidate? *
A. Knowledge
B. Past Experience
C. Optimistic Nature
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D. Discipline
F. Other
8) Is the Resume screening and Shortlisting method used by the organization is satisfactory? *
A. Yes
B. No
C. Maybe
Bibliography
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