SERVICE BULLETIN COPIER

Issued by Canon Europa N.V.

MODEL:
NP6216 No.: 1550-006 Rev. 1
(D6-12E-035-1)
DATE: 13.06.97

Major quality issues Quality upgrade/production efficiency

Field quality problems Miscellaneous

SUBJECT: DIFFERENCES BETWEEN THE NP1550 AND NP6216

Outline
Accompanying the marketing of the NP6216, notification is made here of differences between the NP6216
and the NP1550.
This content will be incorporated into the next revision of the NP1550 Service Manual (FY8-13BN-010),
Service Hand Book (FY8-2380-010) and Parts Catalog (FY8-31AS-010).
Details
1) The major differences between the NP1550 and NP6216 are listed below.
• Accessory change
The Stapler Sorter has been changed from the Stapler Sorter-B1 to the Stapler Sorter-D2. Other
accessories are unchanged.
• Modification to shape and color of external cover
• Change in Control Card V attachment position
The attachment position has been changed from the right side of the control panel to the left side.
Connect the 4P connector cable to the extension cable and the 4P connector on the copier control panel.
• Change in copy speed (see the table below)

Reduction ratio Paper size Cassette Copies/min.

A3 (297 × 420 mm) A3 9
Direct A4 (210 × 297 mm) A4 16
A4R (297 × 210 mm) A4R 12
I 50% — —
Reduction
II A3 → A4 A4R 10
I A4 → A3 A3 10
Enlargement
II 200% — —

• The auto shut off mode is available.

• Serial number change
NP6216 (230V UK) : F13-4451 QBE 00001 and later
NP6216 (230V Europe) : F13-4491 UCC 00001 and later
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 1550-006 Rev. 1
2) Differences in Parts Catalog
[Changed parts]

Part no. (OCI part no. is in parenthesis)

Fig./Key no. Q’ty Part name
NP1550 NP6216
100-13 FG2-4181-00P FG0-1216-00P (992990J) 1 DOOR, FRONT
100-13A FC1-3552-00P FA0-0658-00P (992959W) 1 LABEL, JAM BY-PASS
100-18 FA0-0186-00P FA0-0671-00P (992961Q) 1 BLOCK, DOOR LOCK
100-13D FC1-3550-00P FA0-0678-00P (992986A) 1 LABEL, INSTRUCTION
325- FG0-2987-01P FG0-1213-00P (992885D) 1 MULTI FEED ASSEMBLY
325-1 FF2-5619-00P FF0-0199-00P (992886E) 1 HANDLE
325-11 FF2-6702-00P FF0-0198-00P (992887F) 1 COVER
325-9A FC1-3553-00P FA0-0654-00P (992892C) 1 LABEL
325-9 FF2-6700-00P FF0-0197-00P (992894E) 1 GUIDE, PAPER
325-11A FC1-3554-00P FA0-0679-00P (992922H) 1 LABEL, PAPER SUPPLY
101-4 FC1-0928-00P FA0-0648-00P (992984E) 1 MOUNT, MAIN SWITCH
101-12 FH0-0068-00P FH7-6268-00P (992991F) 1 SWITCH, ROCKER
130- FG2-2970-02P FG0-1215-00P (992979S) 1 CONTROL PANEL ASSEMBLY
130-17 FC1-5384-00P FA0-0680-00P (992966M) 1 FRAME, RESISTOR
130-10 FC1-1009-00P FA0-0660-00P (992967N) 1 SUPPORT, CONTROL PANEL, LEFT
130-9 FC1-1008-01P FA0-0661-00P (992968X) 1 SUPPORT, CONTROL PANEL, CENTER
130-8 FC1-1007-00P FA0-0662-00P (992969Y) 1 SUPPORT, CONTROL PANEL, RIGHT
130-3 FC1-5373-00P FA0-0664-00P (992970V) 1 COVER, CONTROL CARD
130-11 FC1-5375-00P FA0-0665-00P (992971J) 1 KEY TOP, NUMERIC
130-12 FC1-5381-00P FA0-0666-00P (992972K) 1 FRAME, KEY TOP
130-13 FC1-5378-01P FA0-0667-00P (992974M) 1 KEY TOP, PRINT/RESET
130-16 FC1-5383-00P FA0-0668-00P (992975N) 1 KNOB, SLIDE
130-2 FC1-5374-00P FA0-0669-00P (992976P) 1 LABEL, OPERATION KEY
102-37 WT2-0434-000 WT2-5300-000 (363855E) 4 CLIP
810- FG1-7396-380 FG0-1214-00P (992880L) 1 FIXING ASSEMBLY 220V
FG1-7397-390 FG0-1223-00P (992881H) 1 FIXING ASSEMBLY 240V
810-33 FA5-1958-000 FA0-0651-00P (992896G) 1 HANDLE
103-22 FF2-7417-00P FG0-1208-00P (992898J) 1 LEVER, RELEASE
1-3-22B FC1-5369-00P FA0-0650-00P (992897H) 1 LEVER, FEEDER ASSEMBLY RELEASE
103- FG0-1111-00P FG0-1207-00P (992900Y) 1 KNOB, FIXING ASSEMBLY
190- FG2-3024-01P FG0-1225-00P (992884C) 1 EXHAUST FAN ASSEMBLY
190-1 FC1-0893-01P FF2-0202-00P (992883B) 1 DUCT
100-7 FC1-0751-00P FA0-0657-00P (992888Q) 1 TRAY, MANUAL FEED
100-6 FF0-0066-01P FA0-0656-00P (992889R) 1 TRAY, MANUAL FEED
100-19 FA0-0157-00P FA0-0652-00P (992895F) 1 TRAY, COPY
640-4 FA5-1764-000 FS4-2186-000 (362460M) 1 SPRING, TORSION
640-5 FA5-1765-000 FC1-7200-00P (362462B) 1 ROD, STIRRING 2
101-18 FC1-0983-00P FA0-0873-00P (992980Q) 1 PLATE, MAGNET CATCH

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 Added pages 1550-006 Rev. 1
Part no. (OCI part no. is in parenthesis)
Fig./Key no. Q’ty Part name
NP1550 NP6216
350- FG2-2978-01P FG0-1070-00P(362190F) 1 FEEDER ASSEMBLY
350-1 FA5-1891-000 FA0-0244-00P(362191U) 3 BELT FEEDER
350-4 FA5-1894-000 FA0-0245-00P(362192V) 1 SHAFT
350-5 FA5-1895-000 FA0-0247-00P(362194X) 3 PULLEY, DRIVE
350-6 FA5-1896-000 FA0-0246-00P(362193W) 3 PULLEY
350-7 FC1-0705-00P FA0-0251-00P(362198B) 1 SEAL, DUCT
350-17 FA5-1908-000 FA0-0252-00P(362199C) 1 GUIDE, PAPER FEED
930- FG2-3008-01P FG0-1226-00P(992760A) 1 DC CONTROLLER PCB ASSEMBLY

Added parts
Part no. (OCI part no. is in parenthesis)
Fig./Key no. Q’ty Part name
NP6216

350-8 FA0-0250-00P(362197S) 1 SUPPORT, PAPER TRANSPORTATION

350-11 FA0-0249-00P(362196Z) 1 GUIDE, AIR
350-14 FA0-0248-00P(362195Y) 1 GUIDE, PAPER
350-24 FA0-0277-00P(362371P) 1 CUSHION
350-501 XB1-2300-409 2 SCREW, MACH., TRUSS HEAD, M3x4
350-502 XB1-2400-609 9 SCREW, MACH., TRUSS HEAD, M4x6
350-503 XD3-2200-122 1 PIN, DOWEL
350-504 XD2-1100-642 5 RING, E
350-505 XD1-4200-402 1 WASHER, TOOTHED LOCK
350-506 XD2-1100-502 2 RING, E
350-507 XD3-2200-182 1 PIN, DOWEL
350-508 XD1-1108-225 2 SHIM
930-Q318 FG0-1229-00P(992768E) 1 ROM
930-Q303 FG2-9015-00P(994661V) 1 CPU

Deleted parts
Part no. (OCI part no. is in parenthesis)
Fig./Key no. Q’ty Part name
NP1550
350-3 FA5-1893-000 1 PLATE, ROLLER HOLD
350-8 FA5-1898-000 1 PLATE, MOUNT, FEED ASSEMBLY
350-11 FC1-1025-00P 1 DUCT
350-14 FA5-1905-000 16 HOLDER, PULLEY
350-15 FA5-1906-010 3 COUPLING
350-23 FH7-1529-000 1 FAN, DC24V
350-27 FA5-2160-000 1 CUSHION
350-26 FA5-1909-000 1 GUIDE, PAPER FEED, FRONT
350-28 WT2-0030-000 1 TIE, CABLE
350-30 XA9-0134-000 6 NUT, PUSH
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 Added pages 1550-006 Rev. 1
<NP1550 Service Manual (FY8-13BN-010) modified contents>
Page NP1550 NP6216
3-24 G. Developing Assembly/Drum Cleaner G. Developing Assembly/Drum Cleaner
1. Outlines 1. Outlines
• •
• •
• •
• •
• •
When the amount of toner in the hopper is When the amount of toner in the hopper is
sufficient, the sensor output is “1”. When it is sufficient, the sensor output is “1”. When it is
below the specified level, the output is “0”. below the specified level, the output is “0”.
The DC controller checks for 5 seconds after The DC controller checks for 40 seconds during
copying is completed if the TONER EMPTY copying if the TONER EMPTY signal (TEP) is
signal (TEP) is being outputted. If the signal is being outputted. If the signal is outputted
outputted continuously for 5 seconds, it is regarded continuously for 40 seconds, it is regarded as
as “TONER OUT -First time”. If another TONER “TONER OUT” and the DC controller makes the
EMPTY signal is received in the same way after ADD TONER indicator flash.
the next copying operation is completed, it is The CT unit for this copier does not have a
regarded as “TONER OUT -Second time” and the remaining toner sensor or waste toner sensor.
DC controller makes the ADD TONER indicator
flash. The CT unit for this copier does not have a
remaining toner sensor or waste toner sensor.

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 Added pages 1550-006 Rev. 1

Page NP1550
5-5 C. Checking the Operation
Step Work Remarks
1 Turn the door switch ON using the door
• • •
• • •
• • •
• • •

8 Make a copy after the COPY START key Check the following:
has gone green. • No abnormal sound is heard.
Wait for ten seconds or more after the drum • The ADD TONER indicator flashes about
has stopped, and make another copy. five to ten seconds after the second copy
operation is over.

9 Check that counter operaters properly. Check that the reading has increased by two
from the reading recorded in step 7.

NP6216

C. Checking the Operation

Step Work Remarks
1 Turn the door switch ON using the door
• • •
• • •
• • •
• • •

8 After making any copies of the following. Check the following:

The COPY START key goes red. • No abnormal sound is heard.
1 making 7 continuous copies on A3 • The ADD TONER indicator starts to flash
2 making 9 continuous copies on A4 when the Copy key on the control panel
3 making 5 single copies on A3 turns red at the end of copying for any of
4 making 5 single copies on A4 following.
1 making 7 continuous copies on A3
2 making 9 continuous copies on A4
3 making 5 single copies on A3
4 making 5 single copies on A4

9 Check that counter operaters properly. Check that the reading has increased by the
number of copies made from the reading
recorded in step 8.

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<NP1550 Service Manual (FY8-13BN-010) added contents>
Page NP6216
3-41 VI. SERVICE MODE
A. Outline
•
•
•
•
B. Using the Service Mode
•
•
•
•
<Mode No.C18>
Press the AE key twice, and check ‘CEE’ is indicated on the control panel; then, press the
SORT/GROUP key.

<Mode No.C21>
Change the setting using the NUMERIC keypad, and press the SORT/GROUP key.

8) Press the service switch (SW300) to leave the service mode.

3-43a
Mode No. Display Default Settings Remarks
Auto shut off 0 Selects/Deselects the auto shut off mode: 0,
C21 mode OFF; 1, ON
setting (The copier’s fixing unit and keyboard unless the
0 or 1 ENERGY SAVER key will turn OFF if the copier
is left alone for 30 minutes.)

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<NP1550 Service Hand Book(FY8-2380-010) modified contents>
Page NP1550
4-15 27. Indicator does not GO OFF when there is toner during black copying
Cause/Problem Procedure Check Result Action
area
DC controller 1 Does the indicator come back ON YES Replace the DC
PCB when the power switch is set OFF, controller PCB.
then ON again?

DC controller 2 Turn the power OFF, and disconnected YES Replace the DC
PCB J39. Turn the power ON, and press the controller PCB.
COPY START key; 5 sec or moreafter
the main motor has stopped, press the
COPY START key once again. Does
the indicator go ON when the main
motor is at rest?

Stirring rod 3 Does the stirring rod inside the black NO Check the stirring rod
gear developing assembly operate and gear.
normally?
Black toner YES Replace the black toner
level sensor level sensor(TS1).

NP6216

27. Indicator does not GO OFF when there is toner during black copying
Cause/Problem Procedure Check Result Action
area
DC controller 1 Does the indicator come back ON YES Replace the DC
PCB when the power switch is set OFF, then controller PCB.
ON again?

DC controller 2 Turn the power OFF, and disconnected YES Replace the DC
PCB J39. Turn the power ON, and press the controller PCB.
COPY START key to make any copies
of the following:
1 making 7 continuous copies on A3
2 making 9 continuous copies on A4
3 making 5 single copies on A3
4 making 5 single copies on A4
Press the COPY START key once
again.
Does the indicator go red when any
copies of above has been made?

Stirring rod 3 Does the stirring rod inside the black NO Check the stirring rod
gear developing assembly operate and gear.
normally?
Black toner YES Replace the black toner
level sensor level sensor(TS1).

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