EPOS USB Driver Installation

maxon motor control EPOS2 Positioning Controllers
USB Driver Installation Edition December 2013
Positioning Controllers
USB Driver Installation
Document ID: rel4617
maxon motor ag Brünigstrasse 220 P.O.Box 263 CH-6072 Sachseln Phone +41 (41) 666 15 00 Fax +41 (41) 666 16 50 www.maxonmotor.com
TABLE OF CONTENTS
1 About this Document 3
2 Windows 8 5
3 Windows 7 9
4 Windows Vista 13
5 Windows XP 17
maxon motor control

A-2 Document ID: rel4617 EPOS2 Positioning Controllers
Edition: December 2013 EPOS2 USB Driver Installation
© 2013 maxon motor. Subject to change without prior notice.
About this Document
1 About this Document
We strongly stress the following facts:

• The present document does not replace any other documentation covering the basic installation and/
or parameterization described therein!
• Also, any aspect in regard to health and safety, as well as to secure and safe operation are not cov-
ered in the present document – it is intended and must be understood as complimenting addition to
those documents!
The present document contains supplemental information to the «Getting Started» document of the
respective EPOS Positioning Controller you are using. It provides information on the USB driver installa-
tion when connecting the EPOS Positioning Controller to the PC’s USB port for the first time.
The present document covers the respective routines for the following Microsoft® operation systems:
• Windows 8 / 8.1
• Windows 7
• Windows Vista
• Windows XP, SP3
Operating System Languages

Designation of program directories as well as menus and buttons may vary depending on the system
language installed.
1.1 How to use

Take note of the following notations and codes which will be used throughout the document.
Notation Explanation
«Abcd» indicating a title or a name (such as of document, product, mode, etc.)
indicating an action to be performed using a software control element

¤Abcd¤ (such as folder, menu, drop-down menu, button, check box, etc.) or a
hardware element (such as switch, DIP switch, etc.)
(n) referring to an item (such as order number, list item, etc.)
 denotes “see”, “see also”, “take note of” or “go to”
Table 1-1 Notations used in this Document
maxon motor control

EPOS2 Positioning Controllers Document ID: rel4617 1-3
EPOS2 USB Driver Installation Edition: December 2013
About this Document
1.2 Trademarks and Brand Names

For easier legibility, registered brand names are listed below and will not be further tagged with their
respective trademark. It must be understood that the brands (the below list is not necessarily conclud-
ing) are protected by copyright and/or other intellectual property rights even if their legal trademarks are
omitted in the later course of this document.
The brand name(s) … … is/are a registered trademark(s) of …
Windows Vista® © Microsoft Corporation, USA-Redmond, WA
Windows® © Microsoft Corporation, USA-Redmond, WA
Table 1-2 Brand Names and Trademark Owners
1.3 Copyright
© 2013 maxon motor. All rights reserved.
The present document – including all parts thereof – is protected by copyright. Any use (including repro-
duction, translation, microfilming and other means of electronic data processing) beyond the narrow
restrictions of the copyright law without the prior approval of maxon motor ag, is not permitted and sub-
ject to persecution under the applicable law.
maxon motor ag
Brünigstrasse 220
P.O.Box 263
CH-6072 Sachseln
Switzerland
Phone +41 41 666 15 00
Fax +41 41 666 16 50
www.maxonmotor.com
maxon motor control

1-4 Document ID: rel4617 EPOS2 Positioning Controllers
Windows 8
2 Windows 8
2.1 Getting Started

1) Plug in USB cable to EPOS Positioning Controller’s USB interface.
2) Plug in USB cable to any available USB port on your PC.
2.2 Troubleshooting: How to install Driver manually

In case of faulty installation, the entry “maxon motor EPOS2” in the “Device Manager” is marked with a
warning icon.
Figure 2-1 Windows 8 – “Other Devices” Message
2.2.1 Update Driver Software

1) Open ¤Device Manager¤.
2) Select entry ¤maxon motor EPOS2¤.
3) Click right to open context menu and select ¤Update Driver Software¤.
Figure 2-2 Windows 8 – “Update Driver Software” Screen
4) Click ¤Browse my computer for driver software¤.
maxon motor control

Windows 8
5) Find and select «EPOS USB Driver» directory.
Default Location of the Driver Directory

If you kept the default settings unchanged during initial installation of the software, the working directory
will be “C:\Program Files\maxon motor ag\Driver Packages\EPOS USB Driver” (note that designation of
program directory may vary depending on the system language installed).
Figure 2-3 Windows 8 – “Browse for Driver Software” Screen
6) Click ¤Next¤.
2.3 Define Windows Security Settings

1) Tick checkbox ¤Always trust software from "maxon motor ag"¤.
2) Click ¤Install¤.
Figure 2-4 Windows 8 – “Windows Security” Screen
maxon motor control

Windows 8
2.4 Complete Driver Installation

Click ¤Close¤ to complete the installation.
Figure 2-5 Windows 8 – “Update Driver Software” Confirmation
maxon motor control

Windows 8
••page intentionally left blank••
maxon motor control

Windows 7
3 Windows 7
3.1 Getting Started

The following message will appear:
Figure 3-6 Windows 7 – “Device Driver Installation” Message

In case of faulty installation, the following message will appear. Follow the subsequently described steps
to install the driver manually.
Figure 3-7 Windows 7 – “Device Driver Installation Failure” Message
3.2.1 Open Control Panel

1) Click ¤Control Panel¤.
2) Select ¤Hardware and Sound¤.
3) Select ¤Devices and Printers¤.
4) Search for listing «Unspecified/Unknown Device».
5) Click right to open context menu and select ¤Properties¤.
6) Select ¤Hardware¤ tab.
7) Click ¤Properties.
Figure 3-8 Windows 7 – “Unknown Device Properties” Context Window
maxon motor control

Windows 7
8) Select ¤Change Settings¤.
Figure 3-9 Windows 7 – “Unknown Device Properties” Window
9) Click ¤Update Drivers¤.

The following screen will appear:
Figure 3-10 Windows 7 – “Update Driver Software” Screen
10) Click ¤Browse my computer for driver software¤.
maxon motor control

Windows 7

1) Click ¤Browse¤.

Figure 3-11 Windows 7 – “Update Driver Software” Browser
3) Click ¤Next¤.

Figure 3-12 Windows 7 – “Windows Security” Screen
maxon motor control

Windows 7

Click ¤Close¤ to complete the installation.
Figure 3-13 Windows 7 – “Update Driver Software” Confirmation
maxon motor control

Windows Vista
4 Windows Vista
4.1 Getting Started

Figure 4-14 Windows Vista – “Device Driver Installation” Message

If the following message appears, follow the subsequently described steps to install the driver manually.
Figure 4-15 Windows Vista – “Found New Hardware” Screen
1) Click ¤I don't have the disc. Show me other options¤.
Figure 4-16 Windows Vista – “Found New Hardware” Screen 2
maxon motor control

Windows Vista
2) Click ¤Browse my computer for driver software (advanced)¤.
Figure 4-17 Windows Vista – “Found New Hardware” Screen 3
4.3 Update Driver Software


Figure 4-18 Windows Vista – “Update Driver Software” Browser
3) Click ¤Next¤.
maxon motor control

Windows Vista

Figure 4-19 Windows Vista – “Windows Security” Screen

Click ¤Close¤ to complete the driver installation.
Figure 4-20 Windows Vista – “Update Driver Software” Confirmation
maxon motor control

Windows Vista
••page intentionally left blank••
maxon motor control

Windows XP
5 Windows XP
5.1 Getting Started

Figure 5-21 Windows XP – “Found New Hardware Wizard” New Hardware found
3) Tick ¤No, not this time¤.

4) Click ¤Next¤.
Figure 5-22 Windows XP – “Found New Hardware Wizard” New Hardware found 2
5) Select ¤Install the software automatically (Recommended)¤.
Figure 5-23 Windows XP – “Found New Hardware Wizard” New Hardware found 3
6) Click ¤Finish¤.
maxon motor control

Windows XP
5.2.1 Install Driver

1) Select ¤Install from a list or specific location (Advanced)¤.
2) Click ¤Next¤.
Figure 5-24 Windows XP – “Found New Hardware Wizard” Installation Type

3) Click ¤Next¤.

Figure 5-25 Windows XP – “Found New Hardware Wizard” Browser
4) Wait for completion of copy and setup process.
maxon motor control

Windows XP
5) Click ¤Next¤.
Figure 5-26 Windows XP – “Found New Hardware Wizard” Copy & Setup

Click ¤Finish¤ to complete the driver installation.
Figure 5-27 Windows XP – “Found New Hardware Wizard” Confirmation
maxon motor control

LIST OF FIGURES
Figure 2-1 Windows 8 – “Other Devices” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 2-2 Windows 8 – “Update Driver Software” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 2-3 Windows 8 – “Browse for Driver Software” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 2-4 Windows 8 – “Windows Security” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 2-5 Windows 8 – “Update Driver Software” Confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3-6 Windows 7 – “Device Driver Installation” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 3-7 Windows 7 – “Device Driver Installation Failure” Message . . . . . . . . . . . . . . . . . . . . . . 9
Figure 3-8 Windows 7 – “Unknown Device Properties” Context Window . . . . . . . . . . . . . . . . . . . . 9
Figure 3-9 Windows 7 – “Unknown Device Properties” Window . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 3-10 Windows 7 – “Update Driver Software” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 3-11 Windows 7 – “Update Driver Software” Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 3-12 Windows 7 – “Windows Security” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 3-13 Windows 7 – “Update Driver Software” Confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 4-14 Windows Vista – “Device Driver Installation” Message . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 4-15 Windows Vista – “Found New Hardware” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 4-16 Windows Vista – “Found New Hardware” Screen 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 4-17 Windows Vista – “Found New Hardware” Screen 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 4-18 Windows Vista – “Update Driver Software” Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 4-19 Windows Vista – “Windows Security” Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 4-20 Windows Vista – “Update Driver Software” Confirmation. . . . . . . . . . . . . . . . . . . . . . . 15
Figure 5-21 Windows XP – “Found New Hardware Wizard” New Hardware found. . . . . . . . . . . . . 17
Figure 5-22 Windows XP – “Found New Hardware Wizard” New Hardware found 2 . . . . . . . . . . . 17
Figure 5-23 Windows XP – “Found New Hardware Wizard” New Hardware found 3 . . . . . . . . . . . 17
Figure 5-24 Windows XP – “Found New Hardware Wizard” Installation Type . . . . . . . . . . . . . . . . 18
Figure 5-25 Windows XP – “Found New Hardware Wizard” Browser . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 5-26 Windows XP – “Found New Hardware Wizard” Copy & Setup . . . . . . . . . . . . . . . . . . 19
Figure 5-27 Windows XP – “Found New Hardware Wizard” Confirmation . . . . . . . . . . . . . . . . . . . 19
maxon motor control

Z-20 Document ID: rel4617 EPOS2 Positioning Controllers
LIST OF TABLES
Table 1-1 Notations used in this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Table 1-2 Brand Names and Trademark Owners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
maxon motor control

EPOS2 Positioning Controllers Document ID: rel4617 Z-21
© 2013 maxon motor. All rights reserved.
The present document – including all parts thereof – is protected by copyright. Any use (including reproduction, translation,
microfilming and other means of electronic data processing) beyond the narrow restrictions of the copyright law without the
prior approval of maxon motor ag, is not permitted and subject to persecution under the applicable law.
maxon motor ag
Brünigstrasse 220
P.O.Box 263
CH-6072 Sachseln
Switzerland
Phone +41 41 666 15 00
Fax +41 41 666 16 50
www.maxonmotor.com
maxon motor control

Z-22 Document ID: rel4617 EPOS2 Positioning Controllers

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maxon motor control EPOS2 Positioning Controllers

USB Driver Installation Edition December 2013

USB Driver Installation

Document ID: rel4617

1 About this Document 3

maxon motor control

1 About this Document

We strongly stress the following facts:

Operating System Languages

1.1 How to use

«Abcd» indicating a title or a name (such as of document, product, mode, etc.)

indicating an action to be performed using a software control element

(n) referring to an item (such as order number, list item, etc.)

 denotes “see”, “see also”, “take note of” or “go to”

Table 1-1 Notations used in this Document

maxon motor control

1.2 Trademarks and Brand Names

The brand name(s) … … is/are a registered trademark(s) of …

Windows Vista® © Microsoft Corporation, USA-Redmond, WA

Windows® © Microsoft Corporation, USA-Redmond, WA

Table 1-2 Brand Names and Trademark Owners

maxon motor control

2.1 Getting Started

2.2 Troubleshooting: How to install Driver manually

Figure 2-1 Windows 8 – “Other Devices” Message

2.2.1 Update Driver Software

Figure 2-2 Windows 8 – “Update Driver Software” Screen

4) Click ¤Browse my computer for driver software¤.

maxon motor control

5) Find and select «EPOS USB Driver» directory.

Default Location of the Driver Directory

Figure 2-3 Windows 8 – “Browse for Driver Software” Screen

2.3 Define Windows Security Settings

Figure 2-4 Windows 8 – “Windows Security” Screen

maxon motor control

2.4 Complete Driver Installation

Figure 2-5 Windows 8 – “Update Driver Software” Confirmation

maxon motor control

••page intentionally left blank••

maxon motor control

3.1 Getting Started

Figure 3-6 Windows 7 – “Device Driver Installation” Message

3.2 Troubleshooting: How to install Driver manually

Figure 3-7 Windows 7 – “Device Driver Installation Failure” Message

3.2.1 Open Control Panel

Figure 3-8 Windows 7 – “Unknown Device Properties” Context Window

maxon motor control

8) Select ¤Change Settings¤.

Figure 3-9 Windows 7 – “Unknown Device Properties” Window

9) Click ¤Update Drivers¤.

Figure 3-10 Windows 7 – “Update Driver Software” Screen

10) Click ¤Browse my computer for driver software¤.

maxon motor control

3.2.2 Update Driver Software

Default Location of the Driver Directory

Figure 3-11 Windows 7 – “Update Driver Software” Browser

3.3 Define Windows Security Settings

Figure 3-12 Windows 7 – “Windows Security” Screen

maxon motor control

3.4 Complete Driver Installation