Orbit Barcode Scanner Ms7120
Orbit Barcode Scanner Ms7120
Orbit Barcode Scanner Ms7120
User’s Guide
Disclaimer
HII shall not be liable for technical or editorial errors or omissions contained
herein: nor for incidental or consequential damages resulting from the furnishing,
performance, or use of this manual.
Trademarks
Patents
For patent information, please refer to www.honeywellaidc.com/patents.
TABLE OF CONTENTS
Introduction
Installation
Scanner Operation
Indicators
Audible ....................................................................................................... 12
Visual ......................................................................................................... 13
Failure ........................................................................................................ 14
Depth of Field Specifications
Normal Scan Zone ..................................................................................... 15
Reduced Scan Zone ................................................................................... 15
Depth of Field by Bar Code Element Width
Normal Scan Zone ..................................................................................... 16
Reduced Scan Zone ................................................................................... 17
ii
TABLE OF CONTENTS
Applications and Protocols ................................................................................. 24
Regulatory Compliance
Safety ............................................................................................................. 30
EMC ............................................................................................................... 31
Index .................................................................................................................. 34
iii
INTRODUCTION
™
Orbit is an aggressive, omnidirectional laser bar code scanner ideal for use in
retail, convenience, liquor and specialty stores Designed to be lightweight and
rugged, Orbit’s small size makes it ideal for applications where counter space is
limited. The 7120 unique contoured shape allows it to be picked-up and used as
a hand-held scanner when scanning large or bulky items.
ORBIT
INTERFACE
MODEL NUMBER
RS232 Full Speed USB,
MS7120-38
Keyboard Emulation Mode or Serial Emulation Mode*
Keyboard Wedge,
MS7120-47
Stand-Alone Keyboard and RS232 Transmit/Receive
1
INTRODUCTION
OPTIONAL ACCESSORIES
Part No. Description
Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or customer service representative.
2
INTRODUCTION
OPTIONAL ACCESSORIES
Part No. Description
RS485 Applications
MVC**
MVC Cable ±12VDC to +5.2VDC
™
USB Cable, Locking Plus-Power Type A
54-54213x-N-3
straight cord, short strain relief
Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or customer service representative.
3
INTRODUCTION
Scanner Components
ITEM NO DESCRIPTION
1 White LED (see page 12)
2 Blue LED (see page 12)
3 Red Output Window (Laser Aperture)
4 Speaker (see page 12)
5 Pin Hole for Cable Release
6 10-Pin RJ45, Female Socket (see page 28)
7 Adjustable Scan Head, 30°
Figure 1. Scanner Components
Cable Removal
4
INTRODUCTION
Caution
To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm
EN/IEC 60950-1, the power source should meet applicable performance requirements for a
limited power source.
Maintenance
Smudges and dirt on the unit's window can interfere with the unit's performance.
If the window requires cleaning, use only a mild glass cleaner containing no
ammonia. When cleaning the window, spray the cleaner onto a lint free, non-
abrasive cleaning cloth then gently wipe the window clean.
If the unit's case requires cleaning, use a mild cleaning agent that does not
contain strong oxidizing chemicals. Strong cleaning agents may discolor or
damage the unit's exterior.
5
INTRODUCTION
Mounting Specifications
Optional Wall/Counter Mount
Figure 5
2. Attach the locking plate to the wall/counter.
Secure the locking plate to the counter/wall with the three #7 x 1.00" wood
screws provided (see Figure 6).
3. Attach the base plate to the Orbit.
Secure the base cover to the bottom of Orbit using the four M3 x 8 mm
screws provided (see Figure 7).
4. Mount Orbit to the locking plate.
Hold Orbit 90° clockwise from the desired position then lower it over the
locking plate until it sits flush to the countertop. Twist Orbit counter
clockwise 90° to lock the scanner in place (see Figure 8).
6
INSTALLATION
When the scanner first receives power, the blue and white LED will
toggle on and off then the scanner will beep once.
Plugging the scanner into the serial port of the PC does not guarantee
that scanned information will appear at the PC. A software driver and
correct configuration setting are also required for proper
communication to occur.
Powering the 7120 directly from the host device can cause
interference with the operation of the scanner or the computer. Not
all computers supply the same current. For this reason, Honeywell
recommends using an external power supply. For additional
information contact a Honeywell customer service representative.
See page 5.
7
INSTALLATION
RS485
1. Turn off the host device.
2. Plug the male 10-pin RJ45 end
of the MVC cable into the
10-pin socket on the 7120.
3. Connect the other end of the MVC
cable to the host device.
4. Turn on the host device.
Figure 10.
When the scanner first receives power, the blue and white LED will
toggle on and off then the scanner will beep once.
Plugging the scanner into the serial port of the PC does not
guarantee that scanned information will appear at the PC. A software
driver and correct configuration setting are also required for proper
communication to occur.
8
INSTALLATION
Keyboard Wedge
1. Turn off the host device.
2. Plug the male 10-pin RJ45 end of the
PowerLink cable into the 10-pin
socket on the 7120.
3. Disconnect the keyboard from the
host device.
4. Connect the “Y” end of the PowerLink
cable to the keyboard and the
keyboard port on the host PC. If
necessary use the male/female
adapter cable supplied with the
scanner for proper connections.
5. Plug the external power supply into the
power jack on the PowerLink cable.
When the scanner first receives power, the blue and white LED will
toggle on and off then the scanner will beep once.
Powering the 7120 directly from the host device can sometimes
cause interference with the operation of the scanner or the computer.
Not all computers supply the same current through the keyboard port.
For this reason, Honeywell recommends using an external power
supply. For additional information contact a customer service
representative.
See page 5.
9
INSTALLATION
Stand-Alone Keyboard
1. Turn off the host device.
2. Plug the male 10-pin RJ45 end
of the PowerLink cable into the
10-pin socket on the 7120.
3. Connect the other end of the
PowerLink cable to the keyboard
port on the host device.
4. Plug the external power supply into
the power jack on the PowerLink
cable.
When the scanner first receives power, the blue and white LED will
toggle on and off then the scanner will beep once.
Powering the 7120 directly from the host device can sometimes
cause interference with the operation of the scanner or the computer.
Not all computers supply the same current through the keyboard port.
For this reason, Honeywell recommends using an external power
supply. For additional information contact a customer service
representative.
See page 5.
10
INSTALLATION
Figure 13.
³ 3 1 6 4 6 0
Plugging the scanner into the USB port of the PC does not guarantee
that scanned information will appear at the PC. A software driver and
the correct configuration settings are also required for proper
communication to occur.
³ 3 1 6 4 7 0
* Rev L Orbits or above.
11
SCANNER OPERATION
Audible Indicators
When the 7120 is in operation, it provides audible feedback to indicate the status
of the scanner. Eight settings are available for the tone of the beep (normal, six
alternate tones and no tone). For instructions on how to change the tone of the
beeper, refer to the MetroSelect Configuration Guide (00-02407).
One Beep
When the scanner first receives power the blue and white LED will toggle on
and off. The scanner will beep once, then the LEDs will stop toggling and the
blue LED will remain on to indicate the scanner is ready to scan.
When the scanner successfully reads a bar code, the white LED will flash and
the scanner will emit a beep*. If the scanner does not beep once and the white
light does not flash, then the bar code has not been successfully read.
Razzberry Tone
This is a failure indicator. Refer to Failure Mode Indicators on page 14.
When in configuration mode, a razzberry tone indicates that an invalid bar code
has been scanned.
12
SCANNER OPERATION
Visual Indicators
The 7120 is equipped with a blue and a white LED that indicates the scanner’s
state and the status of the current scan when the unit is in operation.
Steady Blue
When the laser is active, the blue LED is illuminated. The blue LED will remain
on until the laser is deactivated.
During the power save mode, the laser will turn on and off. During this period,
the blue LED will remain on.
13
SCANNER OPERATION
This indicates that the scanner has experienced a laser subsystem failure.
Return the unit to an authorized service center for repair.
This indicates that the scanner has experienced a motor failure. Return the unit
to an authorized service center for repair.
If the scanner beeps three times on power up, then the nonvolatile memory
that holds the scanner configuration may have failed. First, check the
scanner’s settings. Then, try to re-configure the scanner. If the problem
persists return the unit to an authorized service center for repair.
14
SCANNER OPERATION
15
SCANNER OPERATION
16
SCANNER OPERATION
17
TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a customer service
representative to preserve the limited warranty terms on page 33.
All Interfaces
During power
up the unit There is a non-volatile Contact a customer service
beeps three RAM failure. representative.
times.
During power
up the unit
Contact a customer service
razzes once There is a VLD failure.
representative.
and the blue
LED flashes.
During power
up the unit
There is a scanner Contact a customer service
razzes twice
motor failure. representative.
and both LEDs
flash in unison.
18
TROUBLESHOOTING GUIDE
All Interfaces
There are
multiple scans The same symbol
Adjust the same symbol timeout
upon timeout is set too
for a longer time increment.
presentation of short.
code.
19
TROUBLESHOOTING GUIDE
All Interfaces
RS232 Only
20
TROUBLESHOOTING GUIDE
RS232 Only
The host is
The scanner and host Check that the scanner and the
receiving data
may not be configured host are configured for the same
but the data does
for the same interface. interface.
not look correct.
21
DESIGN SPECIFICATIONS
7120
Operational
Light Source: Visible Laser Diode (VLD) @ 650 nm
Up to 80 data characters
No. Characters Read:
Maximum number will vary based on symbology and density.
Mechanical
Width: Base - 102 mm (4.0") Orb - 80 mm (3.1")
22
DESIGN SPECIFICATIONS
7120
Electrical
Environmental
23
APPLICATIONS AND PROTOCOLS
The model number on each scanner includes the scanner number and factory
default communications protocol.
VERSION
SCANNER COMMUNICATION PROTOCOL(S)
IDENTIFIER
RS232 Full Speed USB,
38
Keyboard Emulation or Serial Emulation
The following are the most important selectable options specific to the keyboard
wedge.
Keyboard Type
24
SCANNER CONFIGURATION
CONFIGURATION MODES
• Bar Codes
The 7120 can be configured by scanning the bar codes located in the
MetroSelect Configuration Guide. This manual is available for download at
www.honeywellaidc.com.
• MetroSet2
This user-friendly Windows®-based configuration program allows you to
simply ‘point-and-click’ at the desired scanner options. MetroSet2 is
available for download at www.honeywellaidc.com.
• Serial Configuration
This mode of configuration is ideal for OEM applications. Serial
programming mode gives the end-user the ability to send a series of
commands using the serial port of the host system. The commands are
equivalent to the numerical values of the bar codes located in the
MetroSelect Configuration Guide.
* Revision L or later.
25
UPGRADING THE FIRMWARE
The Orbit 7120 is part of Honeywell’s line of scanners with flash upgradeable
firmware. The upgrade process requires, a new firmware file supplied to the
customer by a customer service representative and Honeywell’s MetroSet2
software. A personal computer running Windows 95 or greater with an
available RS232 serial or USB port is required to complete the upgrade.
1. Plug the scanner into a serial communication port on the host system.
2. Start the MetroSet2 software.
3. Click on the plus sign (+) next to POS Scanners to expand the supported
scanner list.
4. Choose the OrbitCP from the list.
5. Click on the Configure OrbitCP Scanner button.
6. Choose Flash Utility from the options list located on the left side of the
screen.
7. Click on the Open File button in the Flash Utility window.
8. Locate and open the flash upgrade file supplied.
9. Select the COM port that the scanner is connected to on the host system.
10. Verify the settings listed in the Flash Utility window.
11. Click on the Flash Scanner button to begin the flash upgrade.
12. A message will appear on the screen when the upgrade is complete.
See Customer Support on page 36.
MetroSet2 is available for download, at no additional cost, from
www.honeywellaidc.com
26
SCANNER AND CABLE TERMINATIONS
Figure 19.
MS7120-106 MS7120-38
RS485 and Full Speed USB RS232 Full Speed USB
Pin Function Pin Function
1 Ground 1 Ground
2 RS232 Transmit Output 2 RS232 Transmit Output
3 RS232 Receive Input 3 RS232 Receive Input
4 IBM A+ 4 RTS Output
5 IBM B- 5 CTS Input
6 USB D+ 6 D+
7 USB +V 7 V USB
8 USB D- 8 D-
9 +5VDC 9 +5VDC
10 Shield Ground 10 Shield Ground
27
SCANNER AND CABLE TERMINATIONS
Pin Function
1 Shield Ground
2 RS232 Transmit Output
3 RS232 Receive Input
4 DTR Input/Light Pen Source
5 Power/Signal Ground
6 Light Pen Data
9-Pin D-Type Connector
7 CTS Input
8 RTS Output
9 +5VDC
28
SCANNER AND CABLE TERMINATIONS
Honeywell will supply an adapter cable with a 5-pin DIN male connector on one
end and a 6-pin mini DIN female connector on the other. According to the
termination required, connect the appropriate end of the adapter cable to the
PowerLink cable, leaving the necessary termination exposed for connecting to
the keyboard and the keyboard port on the PC.
29
REGULATORY COMPLIANCE
Safety
ITE Equipment
IEC 60950-1 Second Edition
EN 60950-1 Second Edition
Laser
Laser Class 1: IEC 60825-1: Second Edition, 2007
EN 60825-1: Second Edition, 2007
LED
IEC 62471: Exempt Risk Group
Caution
Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous laser light exposure. Under no circumstances should the
customer attempt to service the laser scanner. Never attempt to look at the laser beam,
even if the scanner appears to be nonfunctional. Never open the scanner in an attempt to
look into the device. Doing so could result in hazardous laser light exposure. The use of
optical instruments with the laser equipment will increase eye hazard.
Atención
La modificación de los procedimientos, o la utilización de controles o ajustes distintos de
los especificados aquí, pueden provocar una luz de láser peligrosa. Bajo ninguna
circunstancia el usuario deberá realizar el mantenimiento del láser del escáner. Ni intentar
mirar al haz del láser incluso cuando este no esté operativo. Tampoco deberá abrir el
escáner para examinar el aparato. El hacerlo puede conllevar una exposición peligrosa a
la luz de láser. El uso de instrumentos ópticos con el equipo láser puede incrementar el
riesgo para la vista.
Attention
L'emploi de commandes, réglages ou procédés autres que ceux décrits ici peut entraîner
de graves irradiations. Le client ne doit en aucun cas essayer d'entretenir lui-même le
scanner ou le laser. Ne regardez jamais directement le rayon laser, même si vous croyez
que le scanner est inactif. N'ouvrez jamais le scanner pour regarder dans l'appareil. Ce
faisant, vous vous exposez à une rayonnement laser qú êst hazardous. L'emploi
d'appareils optiques avec cet équipement laser augmente le risque d'endommagement de
la vision.
Achtung
Die Verwendung anderer als der hier beschriebenen Steuerungen, Einstellungen oder
Verfahren kann eine gefährliche Laserstrahlung hervorrufen. Der Kunde sollte unter keinen
Umständen versuchen, den Laser-Scanner selbst zu warten. Sehen Sie niemals in den
Laserstrahl, selbst wenn Sie glauben, daß der Scanner nicht aktiv ist. Öffnen Sie niemals
den Scanner, um in das Gerät hineinzusehen. Wenn Sie dies tun, können Sie sich einer
gefährlichen Laserstrahlung aussetzen. Der Einsatz optischer Geräte mit dieser
Laserausrüstung erhöht das Risiko einer Sehschädigung.
30
REGULATORY COMPLIANCE
Attenzione
L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli descritti nel
presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non
deve assolutamente tentare di riparare egli stesso lo scanner laser. Non guardate mai il
raggio laser, anche se credete che lo scanner non sia attivo. Non aprite mai lo scanner per
guardare dentro l’apparecchio. Facendolo potete esporVi ad una esposizione laser
rischiosa. L’uso di apparecchi ottici, equipaggiati con raggi laser, aumenta il rischio di
danni alla vista.
EMC
Emissions: FCC Part 15, ICES-003, CISPR 22, EN 55022
Immunity: CISPR 24, EN 55024
Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters
in length when fully extended.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Class A Devices
The following is applicable when the scanner cable is greater in length than 3
meters (9.8 feet) when fully extended:
Les instructions ci-dessous s’appliquent aux cables de scanner dépassant 3
métres (9.8 pieds) de long en extension maximale:
Folgendes trifft zu, wenn das Scannerkabel länger als 3 Meter ist:
This equipment has been tested and found to comply with limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at their own expense. Any unauthorized changes or
modifications to this equipment could void the user’s authority to operate this device.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Notice
This Class A digital apparatus complies with Canadian ICES-003.
Remarque
Cet appareil numérique de classe A est conforme à la norme canadienne NMB-003.
Warning
This is a class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
Warnung!
Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen
verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Massnahmen
durchzuführen.
31
REGULATORY COMPLIANCE
Attenzione
Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare
interferenze radio che potrebbero richiedere all’utilizzatore opportune misure.
Attention
Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause
d’interférences radio. Dans ce cas l’utiliseteur peut être amené à predre les mesures
adéquates.
EMC
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Class B Devices
The following is applicable when the scanner cable is less than 3 meters (9.8 feet) in
length when fully extended:
Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant pas 3
métres (9.8 pieds) de long en extension maximale:
Folgendes trifft zu, wenn das Scannerkabel kürzer als 3 Meter ist:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Notice
This Class B digital apparatus complies with Canadian ICES-003.
Remarque
Cet appareil numérique de classe B est conforme à la norme canadienne NMB-003.
32
LIMITED WARRANTY
Honeywell International Inc. ("HII") warrants its products and optional accessories to be
free from defects in materials and workmanship and to conform to HII’s published
specifications applicable to the products purchased at the time of shipment. This warranty
does not cover any HII product which is (i) improperly installed or used; (ii) damaged by
accident or negligence, including failure to follow the proper maintenance, service, and
cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the
purchaser or other party, (B) excessive voltage or current supplied to or drawn from the
interface connections, (C) static electricity or electro-static discharge, (D) operation under
conditions beyond the specified operating parameters, or (E) repair or service of the
product by anyone other than HII or its authorized representatives.
This warranty shall extend from the time of shipment for the duration published by HII for
the product at the time of purchase ("Warranty Period"). Any defective product must be
returned (at purchaser’s expense) during the Warranty Period to HII factory or authorized
service center for inspection. No product will be accepted by HII without a Return Materials
Authorization, which may be obtained by contacting HII. In the event that the product is
returned to HII or its authorized service center within the Warranty Period and HII
determines to its satisfaction that the product is defective due to defects in materials or
workmanship, HII, at its sole option, will either repair or replace the product without charge,
except for return shipping to HII.
All provisions of this Limited Warranty are separate and severable, which means that if any
provision is held invalid and unenforceable, such determination shall not affect the validity
of enforceability of the other provisions hereof. Use of any peripherals not provided by the
manufacturer may result in damage not covered by this warranty. This includes but is not
limited to: cables, power supplies, cradles, and docking stations. HII extends these
warranties only to the first end-users of the products. These warranties are non-
transferable.
The duration of the limited warranty for the Orbit 7120 is three (3) year(s). The accessories
have a 90 day limited warranty from the date of manufacture.
33
INDEX
A indicator
AC .................................. see power audible ......... 4, 12–14, 18–21, 22
accessories ............................... 2, 3 failure ...................................... 14
adapter .................................... 9, 29 visual ........... 4, 12–14, 18–21, 22
interface ................................ 22, 24
B Keyboard Wedge ......... 1, 3, 9, 21
Light Pen ............................... 1, 7
bar code ...................................... 25
RS232 ................... 1, 2, 7, 20, 21
bar width ...................................... 22
RS485 ................................... 1, 8
beep ............................see indicator
Stand-Alone Keyboard .... 1, 3, 10
blue .............................see indicator
USB ............................. 1, 2, 3, 11
C K
cable
keyboard
communication . 2, 3, 4, 7–11, 28–
country..................................... 24
29
type ......................................... 24
pin assignments ................. 28–29
keyboard emulation mode ........... 11
caution ..................................... 5, 30
Keyboard Wedge ........ see interface
CE .......................... see compliance
class ............................................ 32 L
compliance .................. 5, 30, 31, 34
configuration ................................ 25 label .............................................. 5
current ......................................... 23 laser ........................................ 4, 30
customer service ......................... 34 LED ............................. see indicator
Light Pen ..................... see interface
D light source.................................. 22
DC .................................. see power M
default settings ............................ 24
depth of field maintenance ................................. 5
normal .......................... 15, 16, 22 manual .......................................... 2
reduced ........................ 15, 17, 22 MetroSelect ................................. 25
motor speed ................................ 22
E
N
EMC ............................................ 31
EMI .............................................. 31 notices ........................................ 32
emissions .................................... 31 O
F operation ..................................... 32
flash ............................................... 1 P
H pin assignments
hole pattern ................................... 6 cable .................................. 28–29
host ....................................... 18–21 port .............................. 7–11, 18–21
power .................. 2, 3, 7–11, 22, 23
I PowerLink ........................ see cable
protocol ....................................... 24
immunity ...................................... 31
34
INDEX
storage ........................................ 23
R
T
razz .............................see indicator
repair ........................................... 34 tone ......................................... 1, 12
RMA ............................................ 34 transformer...................... see power
RS232 ........................ see interface troubleshooting ..................... 18–21
RS485 ........................ see interface
U
S
UL .......................... see compliance
safety ..................................... 30, 32 USB ............................ see interface
scan lines .................................... 22
scan pattern................................. 22 V
scan speed .................................. 22 ventilation .................................... 23
scan zone .............see depth of field voltage .............................. 7–11, 23
serial emulation mode ................. 11 volume ........................................ 12
service ......................................... 34
specification W
electrical................................... 23
warranty ...................................... 34
environmental .......................... 23
weight ......................................... 22
mechanical............................... 23
white ........................... see indicator
operational ............................... 22
window ...................................... 4, 5
Stand-Alone Keyboard see interface
35
CUSTOMER SUPPORT
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact
us by using one of the methods below:
The Technical Support Portal not only allows you to report your problem, but it
also provides immediate solutions to your technical issues by searching our
Knowledge Base. With the Portal, you can submit and track your questions
online and send and receive attachments.
You can contact our technical support team directly by filling out our online
support form. Enter your contact details and the description of the
question/problem.
Telephone: www.honeywellaidc.com/locations
For our latest contact information, please check our website at the link above.
36
Honeywell Scanning & Mobility
9680 Old Bailes Road
Fort Mill, SC 29707
www.honeywellaidc.com
00-02282 Rev G
1/14