What is Automation Anywhere?

Automation Anywhere is one of the most trending tool of RPA.

Automation Anywhere works to enhance the digital workforce platform to ease and automate the
operational process for organisation. It partnering with 18 among the top 25 companies,
including the Big Four and the largest BPOs. Automation Anywhere provides Robotic Process
Automation Platform, leading Cognitive and analytics platforms. It works for Front office as
well as Back office robot.

1. Most powerful RPA software.

2. Made a mark in the RPA industry.
3. Delivers intelligent automation technology that empowers people.
Clients of Automation Anywhere:-

Most of largest organizations in the world depends on Automation Anywhere to provide them
with a new Digital workflow platform.

It works with:

Automation Anywhere provides services to :

1. Manufacturing
2. Health and Pharmacy
3. Banking
4. Insurance
5. Hi-Tech and Telecom
6. Travel
7. Network and IT
8. Logistics
How Automation Anywhere is different:

1. Flexibility
2. Digital Workforce
3. Scalable and Speed
4. Made for Enterprise and Build for complexity
5. Drag and drop feature
 6. Easy to integrate with existing systems
Now what Automation Anywhere is able to automate:

 “Extracting from” and “Inputting to” all information.

 Web-Window-Cloud-Legacy systems
 All Windows and Web user navigation and actions
 Data compassion and validation
 Rule-based decision making
Architecture of Automation Anywhere:

Automation Anywhere is based on “CLIENT-SERVER” architecture and feature two GUIs.

1. Web Control Room:- A central repository, dedicated to managing users, processes an

their scheduling.
2. Enterprise Client:- Dedicated to users. There are two types of Enterprise Client:
 Bot Creater - To deveop Bots
 Bot Runners - To deploy, execute and schedule the developed Bots.

Automation Anywhere is consist of three types of recoders:-

1. Object-Based/Smart recoder - For window Application

2. Web Recorder- for web applications
3. Screen recorders - to capture mouse clicks and keystrokes

RPA Interview Questions

1. What Is Robotic Process Automation(RPA)?
2. Explain The Characteristics Of RPA?
3. What Are The Benefits Of RPA?
4. What are the advantages of Robotic Process Automation?
5. What are the Popular RPA Vendors?
6. Explain About RPA Worldwide Implementation?
7. What are the important Phases of RPA Life Cycle?
8. What are Limitations of Robotic Process Automation?
9. How to Select an RPA Tool?
10. What are the challenges did you face in your project while implementing
Robotic Process Automation?
RPA Interview Questions And Answers
RPA Interview Questions 1) What Is Robotic Process Automation(RPA)?

Answer) Robotic automation refers to a style of automation where a machine, or

computer, mimics a human’s action in completing rules-based tasks.

RPA Interview Questions 2) Explain The Characteristics Of RPA?

Answer)

Code Free:

RPA doesn’t require programming skills. Employees with any subject expertise can be
trained to automate RPA tools instantly. The whole work revolves around RPA chart
which provides a flowchart designer to graphically link, drag and drop icons to represent
steps in a process.

User-Friendly:

RPA adoption originates within business operations rather inside IT departments. RPA
projects require less IT skills and less investment. Eventually, the automation is lowered
at a substantial rate.

Non- Disruptive:

RPA avoids complexity and risk. The software robots access to end users systems via a
controlled user interface, hence reducing the necessity of underlying systems
programming.

Latest RPA Interview Questions

RPA Interview Questions 3) What Are The Benefits Of RPA?

Answer) Wide-Range Automation:

RPA speeds up and executes perfect accuracy across different fields viz. banking,
healthcare, insurance, telecom, communications, etc. Virtually complex programs are
automated on a wide-range by improving the transaction process.

Quick ROI:
RPA will increase productivity across varied industries. One Software robot is efficient of
accomplishing the work of approximately 3 employees. This innovation builds positive
ROI much faster than expected. Moreover, cost productions might reach 20% in time.

Enterprise Scalability:

RPA is highly flexible and scalable with reduced time of induction. Robots perform
massive complex operations in parallel, starting from desktop to cloud environments. All
this operation is carried out, by allowing multiple users to monitor and control robots
from various business units through a single secure device.

Powerful Analytics:

Gathering agile and exhaustive data enable better management and insights into
forever growing business enhancements. Improved governance is achieved through a
prescribed set of automation tools.

Cost-Saving:

Implementing RPA within an enterprise has shown a drastic reduction in overall costs
when compared to traditional non-RPA methods.

RPA Interview Questions 4) What are the advantages of Robotic Process

Automation?

Answer) Advantages of RPA are:

Faster:

As bots are dealing with the execution here, a greater measure of work can be done in
a relatively much shorter period. A faster delivery, coupled with accuracy.

Consistency:

It is a safe, non-invasive technology that doesn’t interfere with the inherent systems and
provides impeccable consistency in performing the activities across the board, each and
every time.

Cost Effective:

It has been projected that using robotics cuts operational costs, Robots can operate
24*7 and take no leave when compared to humans.

Increased Customer Satisfaction:

Providing better quality of work with optimum accuracy and improved customer/client
interaction leads to increased customer and client satisfaction.

Accuracy & Quality:

RPA offers better services to processes that have a high probability of human error,
thereby increasing accuracy. Robots are reliable, consistent and do not whine when
expected to work tirelessly.

Improved Analytics:

Having access to error-free, perfect data from various sources would improve the
quality of analytics in the process.

Related Article: RPA Case Study – Customer Service & Support

RPA Interview Questions 5) What Are The Popular RPA Tools & Vendors?

Answer) Popular RPA Tools & Vendors are:

 Automation Anywhere
 Blue Prism
 Openspan
 UIPath
 Verint
 BlackLine
 NICE Actimize
 Datamatics
 Kofax
 EdgeVerve
 HelpSystems

Top Robotic Process Automation (RPA) Interview Questions

RPA Interview Questions 6) Explain About RPA Worldwide Implementation?

Answer) RPA is constantly leveraging in the market worldwide. It is already being

implemented by broad-range of industries. Enterprises now enjoy the freedom of
optimizing costs and going up freeing their resources. This ultimately leads to new
business visions in crowded marketplaces.

RPA Interview Questions 7) What are the important Phases of RPA Life Cycle?

Answer) Phases of RPA Life Cycle:

Analysis:

The first phase in RPA begins with analysis. Business team and RPA Architect work
together to understand a business process for RPA development.

Bot Development:

RPA developer (Team) starts working on the requirement in their environment possibly
a distinct development environment.

Testing:

Some companies conduct Testing by Separate Testing Team, while some have a
dedicated testing team which performs a dedicated QA like normal SDLC flow. Best
Practice is to have a dedicated testing team which performs QA of the developed bot.

Deployment and Maintenance:

After the Development and Testing phases, a bot is ready for distribution and enters
maintenance phase.

Related Article: RPA Case Study – Data Migration & Management

RPA Interview Questions 8) What is the difference between thin client and thick
client?

Answer)

Thin client:

It is any application that we cannot get the quality properties while spying using any
RPA tools.

e.g. Any virtual environment

Thick client:

It is any application that we get pretty handful of attribute features using RPA tools

e.g. calculator, Internet explorer

RPA Interview Questions 9) What are Limitations of Robotic Process

Automation?
Answer) Limitations of RPA are:

RPA surely improves company efficiency by powering repetitive human effort, but there
are limitations to the types of work that it can be applied to – especially ones that
require judgment.

RPA is not a cognitive computing solution. It cannot learn from experience and therefore
has a ‘shelf life’.

Implementing RPA to a broken and incompetent process will not fix it. RPA is not a
Business Process Management solution and does not bring an end-to-end process
view.

Enterprises need to be aware of various inputs coming from multiple sources. It cannot
read any data that is non-electronic with unstructured inputs.

RPA Interview Questions 10) How to Select an RPA Tool?

Answer) By considering several factors we select a RPA Tool for Businness Process
Automation,

Technology

First and foremost is the technology in which RPA tool has been built, like Microsoft,
.NET, IBM Mainframe, Java, web etc. The tool has to be platform independent,
considering many of the organizations perform their day to day tasks outside the local
desktop using Citrix or Virtual machines etc. So the automation solution should be able
to support any application and platform.

Interface

Next most important feature is the RPA tool’s user interface. A complex user interface
will delay the process of implementation and increase the learning curve and
adaptability. A more user-friendly interface like drag and drop, auto capture, image
recognition etc. would be better.

Management

It is important to know how effectively and easily the robots can be

managed considering these robots are going to be replacing your human workforce.
There should be a high level of visibility and control in terms of process monitoring,
process change, development, re-use etc.

Security
Security is one of the most important factors to be considered. How safe are the robots
when compared to the humans? After all robots/RPA tools are also a piece of software,
so how much more security controls can be implemented, test the code rigidly and lock
it up, the better.

Related Article: RPA Use Case in IT And Infrastructure

Top RPA Interview Questions And Answers

RPA Interview Questions 11) What are the important Phases of RPA Life Cycle?

Answer) Phases of RPA Life Cycle:

Analysis

The life cycle in RPA begins with analysis phase. Business team and RPA Architect
work together to identify a business process for RPA development.

Bot Development

RPA developer(Team) starts working on the requirement in their environment possibly a

separate development environment.

Testing

There are two approaches on which testing is being carried out.

Some organizations conduct Testing by Separate Testing Team, While other few have a
dedicated testing team which performs a dedicated QA like normal SDLC flow.

Best Practice is to have a dedicated testing team which performs QA of the developed
bot.

Deployment and Maintenance

After the Development and Testing closure, a bot is ready for deployment and enters
maintenance phase.

RPA Interview Questions 12) What Is Blue Prism’s Robotic Automation?

Answer) Robotic Automation refers to process Automation’s where computer software

drives existing enterprise application software in the same way that a user does.
Automation is a tool or platform that operates other application software through the
existing application user interface.

RPA Interview Questions 13) Is Robotic Automation Like Screen Scraping Or

Macros?

Answer) No, clerical Robotic Automation is a generation on from old technologies like
screen scraping or macros.

The major differences are:

Robots are universal application orchestrators – any application that can be used by a
person can be used by a modern robot, whether mainframe, legacy, bespoke
application, web service enabled or even a closed 3rd party API hosted service.

Robots collect procedural knowledge which over time build into a shared library that can
be re-used by any other robot or device (in the same way objects are built in traditional
SW engineering).

Applications are “read” by the robot, either through dedicated APIs where they exist,
through the OS prior to application display, or through the screen in the context of the
native application.

In this last case the modern robot “reads” an application screen in context and in the
same way a user does. As part of the robot training, it is shown how to read the
application’s display much like a user is shown.

Related Article: Robotic Process Automation in Human Resources

Best RPA Interview Questions And Answers

RPA Interview Questions 14) How to implement Robotic Process Automation?

Answer) There are mainly 6 steps to be followed for a successful RPA implementation.

 Identify the Automation Opportunities

 Optimize the Identified Processes
 Build a Business Case
 RPA Vendor Selection
 Pilot RPA Development
 Ramp up and Continue Building Expertise RPA bots.

RPA Interview Questions 15) Is Blue Prism An Rpa Tool?

Answer) Yes, Blue Prism is an RPA Tool.

RPA Interview Questions 16) What Systems Can Blue Prism Robotically
Integrate?

Answer) Blue Prism has incorporated many years of experience of integration and
numerous technologies into its software. The technologies used are secure, reliable and
robust.

Instead of creating new adaptors for each unique application we have developed
technology adaptors for all the technologies employed at the presentation layer, Java,
Windows, Web, Green Screen/Mainframe and even Citrix.

This coupled with a wide range of dedicated tools that have been developed means that
we are confident in being able to link any system with the click of a button. This proven
application orchestration capability ensures that new processes can be rapidly
designed, built and tested without any impact on existing systems.

RPA Interview Questions 17) Explain about RPA Testing?

Answer) At a broader level, RPA testing can be grouped into 2 categories.

First one is testing the business processes automated through RPA and the second one
is testing the instructions passed on to Robots to execute user actions.

Business Process Testing

This is nothing but the conventional testing done for any application. The end to end
business process automated by the RPA tool has to be validated here.

If we have to test the RPA use case, a scenario would be to test if Robot is able to get
the file from the server, read the data from the application, compare these two data
sources, identify any conflicts and send an email notification to respective owner. All
combinations of data are to be validated like it is done for any other application.

Robots Testing

There are multiple aspects when testing Robots. The first one is the interpretation of the
models by Robots. It is very important that the Robots are able to interpret the
instructions given through the models correctly and able to perform actions on the UI
accordingly. This need not be tested regularly but when the model is designed/modified
or before a Robot is put into use.

Related Article: RPA Case Study – Digital Online Initiatives

RPA Interview Questions 18) What Hardware Infrastructure Do I Need To Run

Blue Prism’s Robotic Automation Platform?
Answer) Blue Prism has been designed for flexibility and to meet the most robust IT
standards for IT operational integrity, security, and supportability.

The software can be deployed either as a front office or back office process, running
quite happily on a standard desktop in the front office or on any scale of systems for
back-office processing.

RPA Interview Questions 19) What Is Process Studio?

Answer) A Blue Prism Process is created as a diagram that looks much like a common
business flow diagram.

Processes are created in an area of Blue Prism named Process Studio which, as we will
see, looks similar to other process modeling applications (such MS Visio) and uses
standard flow diagram symbols and notation.

RPA Interview Questions 20) Is Blue Prism’s Robotic Automation Platform Secure
And Auditable?

1. Security and auditability are built into the Blue Prism robotic automation platform at
several levels. The runtime environment is completely separate to the process
editing environment.
2. Permissions to design, create, edit and run processes and business objects are
specific to each authorized user.
3. A full audit trail of changes to any process is kept, and comparisons of the before
and after effect of changes are provided.
4. The log created at run-time for each process provides a detailed, time-stamped
history of every action and decision taken within an automated process.
5. Our clients tend to find that running a process with Blue Prism gives them a lot more
control than a manual process, and from a compliance point of view assures that
processes are run consistently, in line with the process definition.

RPA Interview Questions And Answers For Experienced

RPA Interview Questions 21) How Do I Get Started On Delivering Processes Using
Blue Prism?

Answer) Blue Prism recommends a phased approach to getting started as the

Operational Agility framework is eminently scalable. It is typical to target the
configuration of between 1 and 10 processes initially with a rolling program of processes
being introduced once the framework is established.

RPA Interview Questions 22) What Support Do I Need From Blue Prism
Professional Services?

Answers) It really depends on the skills you already have in-house and the way you
wish to work. Blue Prism can provide a full range of services from basic training, support
and mentoring with a view to quickly getting your team independently delivering ongoing
automation, right through to a full turnkey package where we will take responsibility for
delivering business benefit within agreed service levels.

Related Article: RPA Case Study – Back Office Administration

RPA Interview Questions 23) Why Blue Prism?

1. Automation process can be designed within IT Governance

2. Supports both internal and external Encryption/Decryption Keys
3. Provides Audit Logs enabling
4. High-level Robustness because of .NET customized code within the process
automation (Tool is capable of doing all the activities whatever can be done using
.NET)

RPA Interview Questions 24) How Long Does It Take In Developing Automated
System?

Answer) The basic knowledge required to begin creating automated processes. The
project for the initial Operational Agility framework creation. During this time the trainees
are delivering automated processes into the production environment therefore
generating business benefit.

RPA Interview Questions 25) How Much Does Robotic Automation Cost?

Answer) A “fully loaded” office robot is approximately a 1/3rd the cost of globally
sourced agents. The flexibility and ease of deployment mean that this comparison is
easy to maintain and judge the nested approach to a given task.

Advanced RPA Interview Questions And Answers

RPA Interview Questions 26) What Is The Difference Between Thin Client And
Thick Client?

1. Thin client is any application that we cannot get the attribute properties while spying
using any RPA tools. For eg , Citrix or any virtual environment.
2. And thick client is any application that we get pretty handful of attribute properties
using RPA tools eg calculator, Internet explorer
3. To gain in-depth knowledge and be on par with practical experience, then explore
RPA Training Course.

Related Article: Blue Prism Interview Questions

RPA Interview Questions 27) Does Blue Prism Require Coding?

1. Blue Prism’s digital workforce is built, managed and owned by the user or customer,
spanning operations and technology, adhering to an enterprise-wide robotic
operating model.
2. It is code-free and can automate any software.
3. The digital workforce can be applied to automate processes in any department
where clerical or administrative work is performed across an organization.

RPA Interview Questions 28) What Are The Differences Between Blue Prism And
Uipath?

Answer) UiPath and Blue Prism both the tools have their respective software/Studio and
they are very good. UI and BP both have visual process designers for developing the
solutions.

Differences between Blue Prism and UiPath

In terms of programming languages

1. Blue Prism Uses C# for coding

2. UiPath uses VB for coding

In terms of Control Room/Dashboard

1. UiPath control room – The Orchestrator – is web-based, you can access it from the
browser or mobile.
2. BP have client based servers, accessible only through their apps.

In terms of cost and uses

UiPath:

 Lower cost of development

 Easier to learn and operate
 You can learn by your self
 Study materials are easily available on internet

Blue Prism:

 Good for mass scale deployment of large number of robots

 Higher cost of acquiring and using BP
 Limited training available as the only source of training is BP
 Training cost of Blue Prism is too high

Related Article: Automation Anywhere Interview Questions

RPA Interview Questions 29) Explain The Typical Uses Of RPA?

1. Double-data entry – user rekeying of data and data entry is made easy from one
system to another.
2. Application migration – migrates application data and records as part of an upgrade.
3. Automation of reports – automates data to provide accurate reports.
4. Rule-based decision making – RPA can handle decision matrices efficiently and
arrive at simple rule-based decisions accurately.
5. Well-defined Processing – Automatically enters inputs from source systems into
target systems.

RPA Interview Questions 30) What Are The Advantages Of Using RPA?

By using RPA:

 Revenue is expanded.
 More product is made available on the Internet.
 Promote Self-Service options.
 Present information regarding an issue automatically.
 Efficiency is increased.

RPA Tutorials For Beginners

1. Introduction to Robotic Process Automation

2. Know The Reality of Robotic Process Automation

Robotic Process Automation Case Studies

 RPA Case Study – Customer Service & Support

 RPA Case Study – Data Migration & Management
 RPA Use Case in IT And Infrastructure
 Robotic Process Automation in Human Resources
 RPA Case Study – Digital Online Initiatives
 RPA Case Study – Back Office Administration