AC Service Manual
AC Service Manual
AC Service Manual
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Sirona Dental Systems GmbH
Service Manual CEREC AC Table of contents
Table of contents
1 General information ...................................................................................... 5
1.1 General information .......................................................................... 5
1.2 Additional information ....................................................................... 6
2 Troubleshooting ............................................................................................ 7
2.1 System cannot be switched on ......................................................... 8
2.2 PC not booting correctly ................................................................... 11
2.3 PC does not respond when switched on, PC power supply does not start
14
2.4 Other PC faults ................................................................................. 16
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2.5 No monitor display ............................................................................ 17
2.6 Incorrect monitor display format size ................................................ 18
2.7 Monitor: Color depth/number of grayscales is insufficient ................ 19
2.8 Trackball not functioning .................................................................. 20
2.9 Trackball buttons not functioning ...................................................... 22
2.10 Footswitch not functioning ................................................................ 24
2.11 Keyboard not functioning /defective ................................................. 25
2.12 No camera image ............................................................................. 26
2.13 Incorrectly adjusted optical impression ............................................ 28
2.14 Error messages during camera calibration ....................................... 29
2.15 LAN communication problems ......................................................... 30
2.16 WLAN communication problems ...................................................... 32
2.17 WLAN occasionally interrupted ........................................................ 33
3 Settings......................................................................................................... 34
3.1 Changing from right-handed to left-handed operation ...................... 34
4 Repair ........................................................................................................... 36
4.1 General information on assembly ..................................................... 36
4.2 Covers .............................................................................................. 37
4.2.1 Removing and inserting the back panel ............................... 37
4.2.2 Removing and inserting the front panel................................ 38
4.2.3 Replacing the camera holder ............................................... 40
4.2.4 Replacing the upper side cover............................................ 41
4.3 Electrical and electromechanical components ................................. 42
4.3.1 Monitor ................................................................................. 42
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Sirona Dental Systems GmbH
Table of contents Service Manual CEREC AC
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Sirona Dental Systems GmbH 1 General information
Service Manual CEREC AC General information
1 General information
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Wireless phone interference with medical
electrical equipment:
NOTICE
To ensure safe operation of medical electrical equipment, the use of
mobile wireless phones in practice or hospital environments is prohibited.
CAUTION
Replacing parts
WARNING
Potentially lethal shock hazard when working near the power supply unit
Disconnect from the line power supply.
Check for zero potential.
Switch the unit off and disconnect the power plug before replacing parts.
The item numbers for ordering spare parts can be found in the spare parts list.
The diagrams contained in the spare parts list provide a useful guide when
replacing parts.
Before replacing the boards, observe the ESD protective measures.
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1 General information Sirona Dental Systems GmbH
Additional information Service Manual CEREC AC
Installation site Observe the information on the installation site in the relevant operating
instructions.
Documents:
Operating the MC XL via LAN (61 90 503)
Operating MC XL via WLAN in infrastructure mode, Restoring default settings
(61 90 560)
Tools
● TORX screwdriver, size 6; 8; 10; 20; 30
● Phillips screwdriver, size 1
● Blade screwdriver, insulated, sizes 2 and 3
● Universal pliers
● Flat pliers
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Service Manual CEREC AC
2 Troubleshooting
NOTICE
Switching the unit off
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System cannot be switched on Service Manual CEREC AC
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Service Manual CEREC AC System cannot be switched on
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System cannot be switched on Service Manual CEREC AC
A
B
115
230
B
A B
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Service Manual CEREC AC PC not booting correctly
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B
● Are the keyboard, trackball and DVI cable connected to the monitor on the
PC slide-in module?
● Is the LED above the ON button yellow or green? See also System cannot
be switched on [ 8].
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PC not booting correctly Service Manual CEREC AC
Press a key to reboot. Boot sector of hard disk cannot be found. Boot with Restore
CD. If this fails, replace the PC.
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Service Manual CEREC AC PC not booting correctly
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PC does not respond when switched on, PC power supply does not start Service Manual CEREC AC
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Service Manual CEREC AC PC does not respond when switched on, PC power supply does not start
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Other PC faults Service Manual CEREC AC
Network cannot be accessed The upper LED at the network connection must be permanently lit green. If not:
• The network cable between the network card and the hub / switch is defective.
• Hub / switch defective (check whether other PCs connected to hub / switch can
access the network).
The "TX Data Act" LED flashes during data communication via the network.
CD-ROM / DVD-ROM missing in list Data cable and/or voltage supply disconnected and/or defective.
of system drives (Explorer)
If this is the case, the drive is defective. Test via BIOS: It must be possible to select
the drive.
No audio playback Only a musical CD or only a wave file cannot be played back:
• Check the software settings
• Wrong sound card driver installed.
• Cable between CD-ROM / DVD-ROM drive and sound card is loose or defective.
• Defective CD-ROM / DVD-ROM drive
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Service Manual CEREC AC No monitor display
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Incorrect monitor display format size Service Manual CEREC AC
A
B
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Service Manual CEREC AC Monitor: Color depth/number of grayscales is insufficient
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2. Click monitor key S once.
3. Change the brightness setting with the arrow keys.
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Trackball not functioning Service Manual CEREC AC
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Service Manual CEREC AC Trackball not functioning
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A Trackball connection cable C Trackball
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Trackball buttons not functioning Service Manual CEREC AC
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Service Manual CEREC AC Trackball buttons not functioning
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A Three attachment screws
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Footswitch not functioning Service Manual CEREC AC
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Service Manual CEREC AC Keyboard not functioning /defective
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No camera image Service Manual CEREC AC
NOTICE
If you receive the message "Unknown USB device" after connecting the
camera, reboot the computer.
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Service Manual CEREC AC No camera image
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Incorrectly adjusted optical impression Service Manual CEREC AC
NOTICE
Shaking during optical impression
Badly adjusted optical impressions may be due to shaking of the camera.
The stored optical impression may be OK despite shaking of the camera.
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Service Manual CEREC AC Error messages during camera calibration
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If the message "Image size too small" is displayed, try to reposition the prism
tube in relation to the camera in order to avoid any possible image loss.
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LAN communication problems Service Manual CEREC AC
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Service Manual CEREC AC LAN communication problems
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WLAN communication problems Service Manual CEREC AC
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Service Manual CEREC AC WLAN occasionally interrupted
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3 Settings Sirona Dental Systems GmbH
Changing from right-handed to left-handed operation Service Manual CEREC AC
3 Settings
In the factory default setting, the left button trackball button corresponds to a
foot control entry. If you would like to change this assignment to the right
trackball button (e.g..: for left-handed people), perform the following steps.
1. Open the upper cover on the rear side.
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Service Manual CEREC AC Changing from right-handed to left-handed operation
NOTICE
Opening the latch
Use a coin to open the latch. Turn counterclockwise.
2. Pull the plug out of socket A (X7) and plug it into the free socket B (X5).
3. Close the cover.
The software changeover from right-handed to left-handed operation is
described in the Windows help function (F1, mouse buttons, swap).
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General information on assembly Service Manual CEREC AC
4 Repair
DANGER
Turning off the unit.
CAUTION
Use of accessories
Accessories
For reasons of product safety, this product may be operated only with
original Sirona accessories or third-party accessories expressly approved
by Sirona. The user assumes the risk of using non-approved accessories.
NOTICE
Order of tightening screws
CAUTION
General information on cable breakage
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Service Manual CEREC AC Covers
4.2 Covers
Removing covers
Removal
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B
A
C
A B1 C B2
NOTICE
Open with coin.
Use a coin to open the latch. Turn counterclockwise.
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Covers Service Manual CEREC AC
Installation
NOTICE
Different screw lengths.
Please note that the longer screws B1 and B2 are intended for use on the
lower part of the back panel. See the illustration for the precise order.
1. Fasten the back panel to the acquisition unit with the six screws (B). Pay
attention to the order of the screws.
2. Insert the three screw caps (C) onto the back panel shown.
3. Insert the battery (if present).
4. Close the doors (A) on the back panel.
Removing covers
Removal
✔ The back panel is fully removed, see Removing and inserting the back
panel [ 37].
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Service Manual CEREC AC Covers
2. Remove the screws of the cover (B) and the camera cable fastener (C).
3. Remove the three screws (A) on each side.
4. Pull the front panel forwards and remove the cover.
Installing the covers
Installation
1. Slide the front panel onto the acquisition unit.
2. Position the cover (B) and the camera cable fastener (C) and fasten each
of them with a screw.
3. Fasten the front panel with three screws (A) on each side of the
acquisition unit.
4. Flip the footswitch up.
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Covers Service Manual CEREC AC
✔ The back panel is fully removed, see Removing and inserting the back
panel [ 37].
✔ The front panel is fully removed, see Removing and inserting the front
panel [ 38].
1. Unscrew the camera from the camera cable and remove the camera.
2. Pull the cable (A) of the heater off of the board (X3).
NOTICE
Pay attention to the screw threads when removing and inserting the
screws. The middle screw (B2) is an M4x10 machine screw; the other two
screws (B1) are self-tapping screws.
3. Remove the three screws (B) of the camera holder. Be careful not to lose
the washer of the middle screw.
4. Remove the camera holder from the device sideways.
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Service Manual CEREC AC Covers
5. Hold the new camera holder against the stop at the front and twist in the
rear half until the camera holder is seated flush. The camera cable has to
be inserted through the opening intended for this purpose.
6. Secure the camera holder by tightening the three screws (B). Use the
washer for the middle screw (B2).
✔ The back panel is fully removed, see Removing and inserting the back
panel [ 37].
✔ The front panel is fully removed, see Removing and inserting the front
panel [ 38].
NOTICE
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Pay attention to the screw threads when removing and inserting the
screws. The middle screw (B2) is an M4x10 machine screw; the other two
screws (B1) are self-tapping screws.
1. Remove the three screws (B) of the camera holder. Be careful not to lose
the washer of the middle screw.
2. Remove the upper side cover sideways from the device.
3. Hold the new upper side cover against the stop at the front and twist in
the rear half in until the upper side cover is flush.
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Electrical and electromechanical components Service Manual CEREC AC
4. Secure the camera holder by tightening the three screws (B). Use the
washer for the middle screw (B2).
4.3.1 Monitor
NOTICE
Risk of damage to the display caused by mechanical impact.
➢ Do NOT subject active display area to any mechanical pressure.
➢ NEVER touch active display area with sharp or pointed objects.
PZ 1
D
C C
D
A
B B
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PZ 1
A
A
C
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1. Place the new monitor on the tilt joint and temporarily tighten the top left
screw (B) fully to secure it.
2. Place the right cover (A) on and tighten the monitor with 2 screws and
screw covers.
3. Remove the screw (B), attach the left cover (A) and fasten the monitor
with 2 screws and screw covers.
4. Close the screw covers.
5. Plug in the DVI plug (C) and screw it tight.
6. Connect the power supply plug.
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NOTICE
Risk of damage to the display caused by mechanical impact.
➢ Do NOT subject active display area to any mechanical pressure.
➢ NEVER touch active display area with sharp or pointed objects.
PZ 1
D
C C
D
A
B B
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Service Manual CEREC AC Electrical and electromechanical components
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1. Loosen the screw (A) of the back cover from the front.
2. Lift off the back cover and remove it.
B D
B C
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B A
1. Fasten the tilt joint to the monitor support with four screws (A).
2. Place the front cover on the monitor support and fasten it with four screws
(B) (PT screws F4x22).
3. Place the back cover on the monitor support and fasten it with one screw.
Installing the monitor without the tilt joint
PZ 1
A
A
C
1. Place the new monitor on the tilt joint and temporarily tighten the top left
screw (B) fully to secure it.
2. Place the right cover (A) on and tighten the monitor with 2 screws and
screw covers.
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3. Remove the screw (B), attach the left cover (A) and fasten the monitor
with 2 screws and screw covers.
4. Close the screw covers.
5. Plug in the DVI plug (C) and screw it tight.
6. Connect the power supply plug.
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1. Loosen the screw (A) of the back cover from the front.
2. Lift off the back cover and remove it.
B C
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Service Manual CEREC AC Electrical and electromechanical components
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6. Remove the DVI cable from the cable duct.
7. Remove the DVI cable plug from the monitor and from the PC.
8. Carefully pull the DVI cable out of the device.
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B C
3. Fasten the cables to the monitor support with a cable tie (C).
4. Place the front cover on the monitor support.
5. Secure the cover with the screws (B).
6. Place the back cover on the monitor support.
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PZ 1
D
C C
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D
A
B B
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1. Loosen the screw (A) of the back cover from the front.
2. Lift off the back cover and remove it.
B D
B C
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B A
1. Remove the screw (A) and detach the ground wire.
2. Remove the screw (B) of the monitor support.
3. Pull the monitor support up. Do not damage the cable in the process.
B A C
1. Place the monitor support on the intended fitting on the acquisition unit.
2. Secure the monitor support with the screw (A).
3. Fasten the ground wire (B) to the acquisition unit with a screw and
washer. Make sure that the ground wire is lying right on the acquisition
unit.
4. Position the cable for the USB connection and fasten it to the monitor
support using two screws.
5. Connect the cables to the monitor support with a cable tie (C).
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B A
1. Fasten the tilt joint to the monitor support with four screws (A).
2. Place the front cover on the monitor support and fasten it with four screws
(B) (PT screws F4x22).
3. Place the back cover on the monitor support and fasten it with one screw.
Installing the monitor without the tilt joint
PZ 1
A
A
C
1. Place the new monitor on the tilt joint and temporarily tighten the top left
screw (B) fully to secure it.
2. Place the right cover (A) on and tighten the monitor with 2 screws and
screw covers.
3. Remove the screw (B), attach the left cover (A) and fasten the monitor
with 2 screws and screw covers.
4. Close the screw covers.
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E
F
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G
B H
I
J
PC slot assignment
A Loudspeakers G Free slot; FireWire
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Removal
✔ The back panel is removed, see Removing and inserting the back panel
[ 37].
B
B
C
Opening the PC
1. Remove the three screws for the side cover.
2. Pull the cover towards the front and lift it out to one side.
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Closing the PC
1. Place the cover on the PC and push the cover towards the rear until the
PC is closed.
2. Secure the cover with three screws.
Installation
1. Hang the PC in the track intended for this purpose.
NOTICE
Cables can be damaged.
Pay attention to the cables when inserting and moving the PC. Never kink
the cables.
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5. Attach all cables to the PC.
NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
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4.3.2.3 Boards
NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
1. Remove the screw from the PCI slot plate and pull the WLAN card up and
out of the PC.
2. Insert the new WLAN card and lock it in the slot.
3. Fasten the slot plate with a screw.
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NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
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A FireWire PCI card
B Slot (FireWire PCI card installed)
C Supply board VP
1. Remove the free PCI slot plate next to the VP supply board.
2. Insert the FireWire PCI card and lock it into the slot.
3. Fasten the PCI slot plate with a screw.
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NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
1. Remove the two screws of the board holder and fold the board holder up.
2. Pull the five plugs off of the supply board.
3. Remove the screw from the PCI slot plate and pull the supply board
upward and out of the PC.
4. Insert the new supply board and lock it in the slot.
5. Fasten the PCI slot plate with a screw.
6. Insert the board holder in the PC and fasten it with the two screws.
NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
1. Remove the two screws of the board holder and fold the board holder up.
2. Remove the plug from the graphics card.
3. Remove the screw from the PCI slot plate and pull the graphics card up
out of the PC.
4. Insert the new graphics card and lock it in the slot.
5. Place the edge protector on the end of the graphics card. It has to be
located underneath the board holder when installed.
6. Fasten the PCI slot plate with a screw.
7. Insert the board holder in the PC and fasten it with the two screws.
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NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
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3. Lift the loudspeakers together with the cover grid out of the PC.
4. Remove the cover grid from the loudspeaker.
5. Place the new loudspeaker in the PC and place the cover grid over it.
6. Fasten the loudspeaker to the PC with the four screws.
7. Plug the loudspeaker cable into the VP.
NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see PC
of the acquisition unit [ 55].
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NOTICE
Note on the overview illustration
Position in the PC
See the overview illustration to determine the position in the PC, see "PC
of the acquisition unit [ 55]".
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1. Remove both screws of the board holder and remove the cable tie.
2. Remove the board holder.
3. Remove all power supply plugs.
4. Disconnect the power supply plug from the mainboard (motherboard).
5. Remove the connector from the supply board and the mainboard (A).
NOTICE
When detaching the USB cable of the power supply unit, note the positions
for subsequent reconnection.
6. Remove the USB cable from the power supply unit and pull it out.
7. Remove the two screws of the ATX angle bracket from the PC.
8. Remove the four screws fastening the power supply unit to the holder.
9. Tilt the power supply unit and pull it out diagonally.
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5. Reconnect the supply board and the mainboard using connector A.
6. Reconnect the power supplies.
7. Insert the board holder in the PC and fasten it with the two screws. Bunch
the cables together and fasten them to the board holder with a cable tie.
Do not tie the cables too short.
8. Place the hard drive holder in the PC, but don't lay it down.
9. Fasten the hard drive holder to the PC with the four screws.
10. Reconnect the cables to the hard drive.
NOTICE
Make sure that the fans are not blocked by the cables.
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Removal
✔ All covers are removed, see Removing covers [ 37].
✔ The monitor and monitor support are removed, see Monitor [ 42].
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Installation
NOTICE
When performing the following installation steps, make sure that all plug
connections snap in place correctly.
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4.3.3.2 Replacing the trackball button board
Installation kit Order No.
CEREC AC trackball button board 61 38 726
✔ The control unit is removed, see Removing and inserting the control unit
[ 66].
NOTICE
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4. Insert the new trackball button board and fasten it to the control unit with
the three screws (A).
5. Attach the plugs from and to the trackball button board.
US keyboard 62 35 787
✔ The control unit is completely removed, see Removing and inserting the
control unit [ 66].
NOTICE
Keyboard alignment
Align the keyboard while installing it.
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6. Connect the plugs to the new keyboard. Make sure that they engage
correctly.
✔ The control unit is completely removed, see Removing and inserting the
control unit [ 66].
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A
1. Unscrew the ring around the trackball ball and remove the ball.
2. Remove the cables (A).
3. Remove the three nuts (B) used to attach the optical trackball (C) to the
control unit and remove the screws (D).
4. Remove the optical trackball.
5. Fasten the new optical trackball with the screws (D) and nuts (B).
6. Connect the cables (A) to the optical trackball.
7. Place the trackball back in position and fasten the ring.
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Removal
NOTICE
Open with coin.
Use a coin to open the latch. Turn counterclockwise.
NOTICE
Screws with serrated lock washers
Be careful not to lose the serrated lock washers.
Installation
1. Push the new drive onto the slot.
2. Fasten the screws (B).
3. Reattach the door on the back panel.
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4.3.5 Fuses
WARNING
Electric shock
Disconnect the power plug at the unit end before replacing the fuses.
CAUTION
Fuse type
Use only fuses of the same type in the fuse module!
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A
115
230
B
1. Unlatch the fuse module with a screwdriver and pull the module out.
2. Replace the defective fuses.
3. Reinsert the fuse module.
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WARNING
Electric shock
Disconnect the power plug at the unit end before replacing the fuses.
CAUTION
Fuse type
Use only fuses of the same type!
A B
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Storage battery
A
B
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D
NOTICE
Open with coin.
Use a coin to open the latch. Turn counterclockwise.
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8. Unscrew the screw (H) from the transformer and remove it.
9. Move the fuse block inward to the transformer.
10. Remove the transformer.
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Installing the isolating transformer
1. Insert the new transformer.
2. Move the fuse block to the holder.
3. Fasten the screw (H) of the transformer.
4. Fasten the terminal block (G) with the two screws.
5. Insert the ground wire (E).
6. Position fuse F3 and secure it with the holding nuts (D).
7. Fasten the terminals (C) with one screw each.
8. Position the cover (B) and fasten it with the screws (A).
9. Position the fuse block and fasten it with the screws (F).
10. Place the acquisition unit upright again.
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5. Attach the foot pedal (A) on the left side diagonally in the track and move
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it into the correct position.
6. Insert a new air filter if needed.
7. Adjust the footswitch's switching point with the adjustment screw.
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✔ The back panel is fully removed, see Removing and inserting the back
panel [ 37].
✔ The front panel is fully removed, see Removing and inserting the front
panel [ 38].
B C D A
TX6
Torx
1. Remove the two screws (A). Be careful not to lose the washers.
2. Pull off stop B.
3. Remove the connection of the cable to the trackball button board.
4. Cut the cable tie (C).
5. Replace the footswitch (with cable) (D) with a new one.
6. Plug the connector onto the trackball button board.
7. Position the stop (B) on the footswitch and attach it loosely with the two
screws (A) and the washers. The stop must be properly aligned to the
footswitch (see illustration).
8. Insert the footswitch in the recess and tighten the two screws securely.
9. Bunch the cables with a new cable tie C.
10. Reattach all covers.
11. Adjust the footswitch's switching point with the adjustment screw.
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Removal
✔ The front panel is removed, see Removing and inserting the front panel
[ 38].
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1. Open the DVD flap.
2. Remove the two screws of the DVD flap.
3. Pull the DVD flap to the inside from the front.
Installation
1. Place the DVD flap in the front panel.
2. Secure it with the two screws.
3. Reattach all covers.
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Sirona Dental Systems GmbH 5 Circuit diagram
Service Manual CEREC AC
5 Circuit diagram
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