Pega CSA Mock

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 68
At a glance
Powered by AI
The document discusses Pega best practices for application design and case life cycles. It is important to involve both business and IT, build and test before rolling out, and ensure all team members understand how a case is processed.

An organization should use DCO to enter business requirements and build and test the application before rolling it out for review.

Guardrails help developers build applications that are easier to maintain and have fewer defects. Guardrails also help ensure applications are completed on time.

 1.

An organization wants to automate its existing expense reporting process.Which


two actions should the organization take in order to follow Pega’s best practices
for application design? (Choose Two)

o A.

Use DCO to enter business requirements for the application to facilitate direct engagement
of IT and business resources.

o B.

Build and test the application before rolling it out for review by interested parties to ensure
the application is ready for release

o C.

Identify the departments responsible for the application design and have them work
independently to enhance organizational efficiency.

o D.

Build the required features as soon as they are needed during application development to
keep the project moving quickly.

 2.
Select two benefits of following Pega's guardrails. (Choose Two)
Discuss

o A.

Guardrails help developers to track compliance with Pega's best practices.

o B.

Guardrails help developers build applications that are easier to maintain and have fewer
defects.

o C.

Guardrails help managers create schedules for efficiently allocating developer resources.

o D.

Guardrails help project managers ensure that applications are completed on time.
 3.
You are assigned to a team to develop a case life cycle design for an application.
Why would you design the case life cycle?

o A.

Guide the development team with guidelines on how to manage the project development.

o B.

Show technical users how to use Pega developer tools for collecting customer information.

o C.

Ensure all team members have a common understanding of how a case is processed and
resolved.

o D.

Help estimate the total time required for the case life cycle to produce a new policy.

 4.
You are developing a case life cycle for a human resources application. The first
stage contains a single process named Collect Candidate Information. Which one
of the following steps would you choose to include in the Collect Candidate
Information process?

o A.

Conduct interview

o B.

Collect personal information

o C.

Determine compensation

o D.

Assess candidate

 5.
You are adding steps to a process named Select Insurance Policy. Which one of
the following steps would be named correctly?
o A.

Confirm

o B.

Employee confirmation

o C.

Confirm employee

o D.

Confirm employee and employer

 6.
In a help desk ticket application the Respond to Ticket assignment can be handled
by any help desk agent. To configure the assignment for routing you update the
_____________?

o A.

Stage

o B.

Step

o C.

Process

o D.

Case

 7.
A loan origination case requires the loan application be routed to an underwriter
for verification. Any underwriter in the department can complete the verification.
How would you route the verification assignment?

o A.

To the current user


o B.

To a work queue

o C.

To a specific user

o D.

To the reporting manager

 8.
The goal milestone in a service level defines:
Discuss

o A.

The amount of time allowed before the case automatically advances to the next
assignment

o B.

The amount of time in which the case or step must be completed

o C.

The amount of time allowed for a user to advance a case to the next stage

o D.

The amount of time in which the case or step should be completed

 9.
The primary purpose of a service level is to __________.

o A.

Track assignment status over time

o B.

Assign cases to the appropriate case worker

o C.
Help ensure timely completion of assignments

o D.

Generate service level reports

 10.
What three questions can you ask to help you plan user views? (Choose Three)
Discuss

o A.

How will users enter values in those fields?

o B.

Will the information be stored in an external database?

o C.

Will users want to see information displayed using different styles?

o D.

What fields do users need to see?

o E.

Can users modify the values or only read the values?

 11.
Which statement demonstrates a well-written business objective?

o A.

Passwords must be at least eight characters.

o B.

Require HR VP approval for sabbatical leave.

o C.

Reduce inaccurate claims to less than 10 percent of all claims.

o D.
Allow up to 200 concurrent users.

 12.
Which statement demonstrates a well-written requirement?
Discuss

o A.

A user should be able to cancel an order at any time.

o B.

Eliminate order processing delays due to incorrect routing of requests.

o C.

User must be able to select "Add Temporary Member" when "Authorization is Required"
notice is displayed.

o D.

System displays "Authorization History and Summary" for the last 12 months.

 13.
Which statement demonstrates a well-written specification?
Discuss

o A.

If the complainant type is "Provider," then provider information must be populated during
the Triage Stage in the Basic Research Step.

o B.

Reduce time needed for time-off approvals from three weeks to one.

o C.

The product catalog should be easy to navigate.

o D.

User passwords shall be encrypted using AES-256 encryption.

 14.
What is the difference between a requirement and specification?
Discuss

o A.

A requirement describes what the business need is, and specifications describe how the
application will meet the business need.

o B.

A requirement provides a blueprint for how the application will meet the goals defined in a
specification.

o C.

A requirement defines a specific step in a process; a specification defines a complete


process.

o D.

There is no difference between a requirement and a specification.

 15.
Alternate stages are used to _____________________. (Choose Two)
Discuss

o A.

Define the expected flow of events in the life cycle of a case.

o B.

Organize process steps that are not part of the normal course of events.

o C.

Represent an alternative flow of the case life cycle sequenced from beginning to end.

o D.

Define the tasks that users accomplish while the case is in the stage.

 16.
A business process requirement states that users should be able to modify the
shipping address at any time and not interrupt the primary case. Which of the
following options is the best way to design for this requirement?
Discuss

o A.

Add a local action to the case type.

o B.

Add a step in a process.

o C.

Add a process in a stage.

o D.

Add an optional process to any stage in the case type.

 17.
Which requirement could be satisfied with a user action?

o A.

Reassign any task that remains open after three days to another user.

o B.

Requiring a separate approval process whenever an order exceeds USD 10,000.

o C.

An application randomly sends a survey to customers once their case is resolved.

o D.

Allow a user to transfer a case to another employee at any stage of the case.

 18.
What three questions should you ask when creating a correspondence? (Choose
Three)
Discuss

o A.

How will the correspondence be sent?


o B.

How often should you send the correspondence?

o C.

Who is the user that receives the correspondence?

o D.

When does the correspondence need to be sent?

o E.

Which email server should the correspondence use?

 19.
Which two statements identify why you should automate correspondence?
(Choose Two)
Discuss

o A.

Automating correspondence allows you to advance a case.

o B.

Automating correspondence keeps all interested parties informed of the current status of a
case.

o C.

Automating correspondence allows you to send timely communication.

o D.

Automating correspondence allows for sending consistent information to users.

 20.
Adding instructions to a step ____________.

o A.

Defines what the step should do.

o B.
Describes to an end user what should be done in the step.

o C.

Describes the business value of the step.

o D.

Instructs an architect how to build the step.

 21.
A step in the case life cycle has a Set status value of Pending-Approval. When is
the status of the case automatically updated?

o A.

Only if the user manually updates the case status

o B.

The status of a case cannot be automatically updated

o C.

At the beginning of the step

o D.

At the end of the step

 22.
A connector is used to ______________________________. (Choose Three)
Discuss

o A.

Indicate possible branches of a process.

o B.

Indicate an automated action performed by the application.

o C.

Identify the order of events in a process.


o D.

Indicate an event handled by a user.

o E.

Identify an outcome of a decision.

 23.
Business metrics are used to __________________.

o A.

Provide statistics on how work is performed in Pega applications

o B.

Describe and measure what the organization's work is

o C.

Define the data types for an application

o D.

Manage data instances for an application

 24.
The Report Browser allows users to _________. (Choose Two)

o A.

Create reports

o B.

Create process metrics

o C.

Delete reports

o D.

Create business metrics


 25.
Which two tasks do system architects perform on a Pega project? (Choose Two)

o A.

Identify business objectives for an application

o B.

Define application requirements

o C.

Configure UI forms

o D.

Develop feature prototypes

 26.
On a Pega project, who is typically responsible for designing the application
architecture?

o A.

System Architect

o B.

Senior System Architect

o C.

Lead System Architect

o D.

Business Architect

 27.
With whom does a system architect work to develop application specifications?

o A.

Business architects
o B.

Business stakeholders

 28.
An application references a data element found in the Work- class. How is this rule
inherited by the application?

o A.

By adding the ruleset that contains the property to the application.

o B.

By applying directed inheritance.

o C.

By naming PegaRULES as the built-on application.

o D.

By applying pattern inheritance.

 29.
Select the two items of information used to uniquely identify a rule. (Choose Two)

o A.

The class of the rule.

o B.

The type of the rule.

o C.

The description of the rule.

o D.

The status of the rule.

o E.

The application that uses the rule.


 30.
A company provides two applications to its employees. One application is
managed by the Accounting department, and allows employees to submit expense
reports for reimbursement. The second application is managed by the IT
department, and allows employees to submit support tickets for IT-related
issues.Each application requires a data element to track the status of cases.
Select the best strategy for implementing this requirement.
Discuss

o A.

Create one data element in the organization layer, for both applications to use.

o B.

Check the inheritance path to determine if an appropriate data element is already


available.

o C.

Create a data element for each case type, since they may use different status values.

o D.

Create one data element in the framework layer, for both applications to use.

 31.
You check out a rule to update it. While the rule is checked out, another developer
decides to test a case type by creating and processing the case. What happens
when the application attempts to use the rule you checked out?
Discuss

o A.

The application runs the checked-out version of the rule, because that is the most up-to-
date version of the rule.

o B.

The application ignores the checked-out version and uses the previous version in the
application ruleset.

o C.

The application cannot run because the rule is unavailable.


o D.

The application returns and error and stops processing the case, because the rule is
unavailable for use.

 32.
Which type of record identifies the application that a user opens when logging in to
Designer Studio?

o A.

Application

o B.

Access group

o C.

Operator ID

 33.
______ is a template for creating _____ at run time. Fill in the blanks with one of
the following pairs.

o A.

Data structure, processes

o B.

Case type, cases

o C.

Case, case types

o D.

Top-level case , child cases

 34.
In an mortgage application, the user creates a loan request. In order for the loan
request to be approved, the loan officer must receive the results of an
appraisal.How would you configure the case types to reflect their relationship?
Discuss

o A.

Make both loan request and appraisal peer case types.

o B.

Make mortgage a parent case type. Make loan request and appraisal child case types.

o C.

Make loan request a parent case type, and appraisal a child case type.

o D.

Make appraisal a parent case type, and loan request a child case type.

 35.
In an online shopping application, the primary case type PurchaseOrder has two
child case types: Payment and Packaging. In processing PurchaseOrder case PO-
11, Payment case Pay-37 and Packaging case Pac-56 are created.Which of the
following statements about the processing of PO-11, Pay-37, and Pac-56 is
correct?
Discuss

o A.

PO-11 can be resolved when either of Pay-37 and Pac-56 is resolved.

o B.

Pac-56 has to be resolved before Pay-37 is resolved.

o C.

Both Pay-37 and Pac-56 have to be resolved before PO-11 is resolved.

o D.

PO-11 has to be resolved before either of Pay-37 and Pac-56 be resolved.

 36.
A claim case records the items of loss. The property reference to the description of
an item of loss looks like this: .ItemOfLoss(1).Description. The property reference
.ItemOfLoss(1).Description is an example of a __________ property?page list
Discuss

o A.

Page list

o B.

Value list

o C.

Page group

o D.

Page

 37.
You want to capture the delivery method for a purchase request. The options are:
Standard, premium, or next-day. You use the Data Model tab to create the
property. How would you define the list with the options?

o A.

Field group (list)

o B.

Text (paragraph)

o C.

Radio button

o D.

Picklist

 38.
A candidate's language skills are captured in a candidate case. What type of
property is used to capture the candidate's language skill if the property reference
looks like this: .Language(Spanish)?

o A.
Value group

o B.

Single value

o C.

Text

o D.

Page

 39.
In which of the following situations would you use a data transform? (Choose Two)

o A.

Set default values when creating a case

o B.

Copy data between pages

o C.

Create properties after the case has been created

o D.

Execute a flow action

 40.
What is the purpose of the pyDefault data transform?

o A.

To use the superclass feature

o B.

To initialize property values when a case is created

o C.
To set internal case properties, never override pyDefault

o D.

To propagate property values from a parent to a subcase

 41.
In a purchase order application, you have been asked to add an order total field
that is used on multiple forms in the application. You want to make sure that
whenever the input values change the order total will change in all the forms.
Which two of the following reasons would you choose to use a declare expression
for the calculating value. (Choose Two).
Discuss

o A.

The system monitors input properties and determines when to update the target property
value.

o B.

A declare expression updates the total value on all the forms when any form containing the
field is submitted.

o C.

To update the calculation, you only update one rule making the application easier to
maintain.

o D.

A declare expression calculates a specific value that is used on multiple forms.

 42.
You are configuring a declarative network that contains eleven declare
expressions, which are used to calculate the interest rate for a home mortgage.
For example, the target value Property Tax Assessment is used a source value
when calculating the Assessed Property Value. The declare expressions use
target values from other expressions to calculate their target values. The field
displaying the interest rate appears on the approval form. To reduce the number of
calculations in order to optimize performance, how would you configure the
declare expressions?
Discuss

o A.
To calculate the total interest rate value, add the all the declare expression target property
values.

o B.

Specify forward chaining in the declare expression that calculates the total interest rate
value.

o C.

Specify backward chaining in the total interest rate declare expression.

o D.

Apply the declare expression in the approval flow action.

 43.
You are designing a travel plan application. A hotel booking step displays a form in
which users select a hotel and enter the number of days they are staying at the
hotel. The form displays the total cost for the hotel room. The form also includes
fields for selecting, at extra cost, options for valet parking. The cost for any
selected options are totaled and then added to the total cost for the room to equal
the grand total, which is displayed in a field. Which two of the following properties
would you use as the target properties? (Choose Two)
Discuss

o A.

Total cost for the hotel room

o B.

Price of each option

o C.

Total cost of options

o D.

Number of days at the hotel

 44.
Use data propagation to automatically copy values from a case to __________.

o A.
Subcases and a spin-off cases

o B.

Any cases

o C.

Subcases only

o D.

Its parent case and any subcases

 45.
When does data propagation occur?

o A.

Whenever a parent's value changes

o B.

When a parent's value changes and a data transform is used to configure the data
propagation

o C.

When a subcase's or spin-off case’s value changes

o D.

When the subcase or spin-off case is created

 46.
Use __________ to use conditional logic to determine which data should be
propagated.

o A.

A data transform

o B.

A decision tree
o C.

The property mapper

o D.

A data page

 47.
PyWorkPage stores which type of information?

o A.

Information about the Pega server.

o B.

Information about the current operator.

o C.

Data cached from an outside system.

o D.

Information about a case.

 48.
You use the Clipboard tool to perform which two tasks? (Choose Two)
Discuss

o A.

Test a rule to determine whether the rule executes correctly.

o B.

Test case behavior by setting property values for an open case.

o C.

Review the current values of case data.

o D.

Test whether a declarative expression properly calculates a target value.


 49.
Which of the following functional requirements is the most appropriate to be
implemented with an Activity rule rather than a Data Transform rule?

o A.

Parsing data from an external system

o B.

Copying a page into a page list property

o C.

Updating properties values from one page using properties of another page

o D.

Initializing properties values of a new case instance

 50.
You are writing an activity. The third step needs to be skipped if the TotalAmount
is less than USD500.Which option would you use to achieve this behavior?

o A.

Label

o B.

Description

o C.

When

o D.

Jump

 51.
In an activity ProcessOrder, the fourth step invokes another activity
CheckInventory. The step page for step 4 is specified to use a page named
OrderInfo that is listed the Page & Classes tab.When the CheckInventory is
executed by step 4 of the ProcessOrder, what is the primary page for
ProcessOrder execution?
Discuss

o A.

OrderInfo

o B.

A new classless page

o C.

A new page instance of ProcessOrder class

o D.

A new page instance of CheckInventory class

 52.
Which option for populating work party information allows users to optionally add a
work party to a case while completing an assignment?

o A.

The addParty flow action

o B.

The VOE? option on the pyCaseManagementDefault work parties rule

o C.

A data transform added to the pyCaseManagementDefault work parties rule

o D.

The addWorkObjectParty API activity

 53.
As part of an employee resignation case, the HR business partner assigned to the
employee's department must perform an exit interview. You create a work party
called HR Partner to model the HR business partner. HR Partner should be an
instance of the ____________________ class or one of its descendants.
o A.

Data-Party

o B.

Data-Party-Person

o C.

Data-Party-Operator

o D.

Data-Party-Org

 54.
In which situation would you most likely create a work party?

o A.

To correspond with a customer regarding a complaint

o B.

To identify the party responsible for a case throughout a stage

o C.

To capture information about a beneficiary on an insurance policy

o D.

To indicate the party responsible for approving a case

 55.
You have been asked to configure a service level agreement for an assignment.
Which two requirements require you to configure the service level agreement
using the rule form?
Discuss

o A.

Establish a performance goal for the assignment.

o B.
Add behavior for an assignment that is considered late.

o C.

Configure a greater initial urgency for assignments in one case type than another.

o D.

Delay the availability of the assignment until a condition is satisfied.

 56.
Which variable in the assignment urgency calculation allows a user to increment
the service level urgency on a case-by-case basis?

o A.

.pyUrgencyAssignAdjust.

o B.

.pxUrgencyWork.

o C.

.pxUrgencyAssignSLA.

o D.

.pxUrgencyAssign

 57.

A service level agreement rule describes the following behavior:The service level
provides a four-hour initial delay. If the case urgency (.pxUrgencyWork) is set to
10 and the case reaches the assignment at 9am Monday, what is the assignment
urgency at 12pm Wednesday?

o A.

80
o B.

60

o C.

50

o D.

100

 58.
An expense report process requires the assignment for travel expenses to be
routed to a specific auditor. The auditor is also a member of an auditing work
group. How would you route the assignment so that the user receives it?
Discuss

o A.

To the user's work group

o B.

To the user's workbasket

o C.

To the user

o D.

To the user's manager

 59.
An insurance company provides personal property insurance. Jewelry is
categorized as a special type of personal property. Requests for jewelry coverage
require that a user managing the request is trained to appraise jewelry. The
requirement is to route assignments for jewelry appraisals to users who have this
skill. Which one of the following routing approaches would you use?
Discuss

o A.

Route directly to a user who is a member of work group that uses skill rating parameters.
o B.

Route requests to a decision table which routes the request to a work group in a location
where there are users who have appraisal skills.

o C.

Route requests to a reporting manager who assigns the request to an available user to
ensure fast processing.

o D.

Route requests to a work group that uses skill rating parameters for work group members.

 60.
A home loan company has home appraisal offices in various regions. Each office
has its own workbasket. Company policy requires that home appraisals are
assigned to offices based on the home's location. For example, appraisals for
homes located in Boston are assigned to the New England office workbasket.
Which routing approach would you choose to support this requirement?
Discuss

o A.

Route the assignment to the correct workbasket based on a decision rule.

o B.

Route the assignment based on appraiser skills.

o C.

It is not possible to support this requirement. The router must define a specific workbasket.

o D.

Route the assignment based on a appraiser role.

 61.
In a new hire process, a hiring manager needs to be automatically notified, by
email, when a job application case reaches a Collect Work Sample assignment.
How would you configure this correspondence requirement?
Discuss

o A.
Add a CorrNew notification to the assignment.

o B.

Add a notification to the assignment.

o C.

Add a SendCorrespondence local action to the assignment.

o D.

After the assignment, add a SendEmail SmartShape.

 62.
A new hire process includes an Interview Job Applicant assignment. In the
assignment, the interviewer assigns an interview score. When the case is
submitted, it is routed to a Decision shape. If the score is 69 or less, the applicant
is automatically rejected and the case is resolved. If the score is 70 or more, the
case advances to an Assessment assignment. If rejected, both a rejection email
and letter must be automatically sent to the candidate. How would you configure
this correspondence requirement?
Discuss

o A.

Add a notification to the Decision shape.

o B.

Add a Send Email Smart Shape to the Reject Candidate leaving the Decision shape.

o C.

Add a CorrNew utility to the Reject Candidate connector leaving the Decision shape.

o D.

Add a CorrNew utility to the Assess Candidate connector leaving the Decision shape.

 63.
You are configuring a standard email to automatically be sent to loan applicants
informing them that their loan has been approved. The requirement states that the
email must include values for the applicant's name, the loan office, and the loan
amount. The email must also include boilerplate content stating the loan's terms
and conditions, which is regularly updated. This content is in a paragraph rule
shared by other standard emails throughout the organization. How would you
configure your email?
Discuss

o A.

Insert applicant's name, loan office, and loan amount properties. Also, copy and paste the
paragraph content into your email.

o B.

Add placeholder text for the applicant's name, loan office, and amount. Also, insert the
paragraph rule.

o C.

Insert applicant's name, loan office, and loan amount properties. Also, insert the paragraph
rule.

o D.

Insert the applicant name and loan office properties. Include a correspondence fragment
that contains a link to the organization's website page that contains loans and conditions.

 64.
Which situation should you address with a rule circumstance?
Discuss

o A.

A national insurance company requires a different minimum for liability coverage in each
state.

o B.

A service level notifies the assigned user when a goal interval is exceeded, and notifies the
user's manager when a deadline interval is exceeded.

o C.

An online order process optionally allows customers to update the credit card number
saved with their account.

o D.

A process does not execute if a user is not married.


 65.
An application change goes into effect on June 15, 2016. Due to this change, two
fields are added to a user form, to collect information for compliance purposes.
Assuming that today is April 30, 2016, how should you configure circumstancing
for the form?
Discuss

o A.

Circumstance the form by property and date; specify June 15, 2016, as the start date.

o B.

Update the existing form to apply a circumstance; specify June 15th, 2016, as the end
date.

o C.

Circumstance the form by template and definition; in the definition, specify June 15, 2016,
as the cut-off date.

o D.

Circumstance the form by property and date; test that the creation date for the case is on
or after June 15, 2016.

 66.
Which statement best describes the role of the base rule in circumstancing?
Discuss

o A.

The base rule is a template, used to create all of the circumstanced variants.

o B.

The base rule is used if no circumstanced variant applies.

o C.

The base rule describes case behavior in effect until a certain date.

o D.

The base rule lists all of the properties for which a rule can be circumstanced.
 67.
An application must test combinations of item size and color and return the result
valid for allowed combinations. Which decision rule is best suited to this decision?

o A.

Scorecard

o B.

When

o C.

Map Value

o D.

Strategy

 68.
Customers under the age of 18 must provide the name and ID number of a
consenting parent as part of an enrollment process. Which decision rule is best
suited to determine whether to display entry fields when a consenting parent is
needed?

o A.

When

o B.

Predictive Model

o C.

Decision Tree

o D.

Map Value

 69.
An application recommends mobile phone plans to customers. Which type of rule
predicts the customer response to an offer based on existing data?
o A.

Analytical Model

o B.

When

o C.

Map Value

o D.

Predictive Model

 70.
The risk premium for a property insurance quote is based upon the location, size,
and age of a house. Which two types of decision rules are best suited to
configuring this decision? (Choose Two)

o A.

Decision Table

o B.

Strategy

o C.

Decision Tree

o D.

When

 71.
Which three decisions would you model with a When rule? (Choose Three)
Discuss

o A.

Determine if a process runs.

o B.
Determine whether to include a column when running a report.

o C.

Determine whether to perform a data transform.

o D.

Recalculate an expression whenever one of the input values changes.

o E.

Determine whether a UI field should be visible.

 72.
Which statement best describes the evaluation of a When rule?
Discuss

o A.

When rules are evaluated declaratively.

o B.

A When rule can only be used once in an application.

o C.

A When rule can only evaluate a property of type true/false.

o D.

A When rule can only return a true or false result.

 73.
The following When rule determines whether a customer is eligible for a
promotional offer when purchasing a shirt.Which condition satisfies the eligibility
requirement?

o A.

Short-sleeve, blue shirt, size large

o B.

Long-sleeve, yellow shirt, medium size

o C.

The customer is not eligible under any condition.

o D.

Long-sleeve, red shirt, medium size

 74.
A job recruiter screens candidates to assess their qualifications. The recruiter
determines whether the candidate matches the targeted position, matches a
different position in the company, or does not match any position. A decision
table, based on the recruiter's feedback, automatically advances the case through
a corresponding connector named Selected Position, Targeted Position, and
Reject. How would you configure the condition column(s)?

o A.

Create a single column for Position.

o B.
Create separate columns for Matches Position, Matches Another Position, and Does Not
Match Any Position.

o C.

Create one column for feedback with three rows for the three possible decisions.

o D.

Create separate columns for Selected Position, Targeted Position, and Reject.

 75.
As part of the process of assessing a candidate, the feedback provided by the
interviewer is used to decide whether or not to hire a candidate for a position. If
necessary, other test scores are used in the evaluation. Candidates with an
assessment score of 40 or less are automatically rejected before they are
evaluated further.Candidates with an assessment score of 60 or less are rejected
if either their technical skill scores and interpersonal skill scores are below
40.Candidates with scores higher than 60 are automatically approved.You are
using a decision tree to make the evaluations. Which two branch configurations
would you use in your decision tree? (Choose Two)
Discuss

o A.

An otherwise branch that tests for assessment scores less than 40.

o B.

A top-level branch that tests for assessment scores less than 40.

o C.

Two nested branches - one to evaluate technical skill scores and another to evaluate
interpersonal skill scores.

o D.

A branch that evaluates both technical and interpersonal skill scores

 76.
You have designed a decision tree that you want to unit test. You want to verify
that every row can be evaluated regardless of the input values. How would you
test your decision tree?
Discuss
o A.

Add the decision tree to a decision shape and create cases using various test values.

o B.

Check the decision tree for conflicts.

o C.

Check the decision tree for completeness.

o D.

Use a test page to run the decision tree.

 77.
An online shopping application collects and displays the user's shipping address.
An address contains a street number, city, state, and zip code. This information is
always presented together in a group, whether it is used for an order confirmation
or for invoice billing.Which UI component is appropriate for displaying the address
information?

o A.

Portal

o B.

Control

o C.

Skin

o D.

Section

 78.
You are designing a screen to display employee information such as job title and
hire date. The display needs to present the reporting hierarchy among employees
as well.Which type of repeating layout is appropriate for this purpose?

o A.
Tree Grid

o B.

Column

o C.

Grid

o D.

Tree

 79.
An online shopping application has a work class named PurchaseOrder. The Work
class has an embedded page for customer information, and this embedded page
is of a data class named Customer. The Customer class contains an embedded
page for payment information, and this embedded page is part of a data class
named Payment.You need a reusable section for displaying payment information
on an order. Where should you define this section?
Discuss

o A.

Data- class

o B.

Customer class

o C.

Payment class

o D.

PurchaseOrder class

 80.
Using Live UI, you must reorder the position of fields on a user form. How do you
use the tool in order to complete this task?
Discuss

o A.
On the user form, drag and drop the field in the new position.

o B.

In the hierarchy tree, drag and drop the element in the new position.

o C.

In the hierarchy tree, copy the original element and paste it in the new position.

o D.

On the user form, copy the original element and paste it in the new position.

 81.
In which of the following cases would you use a paragraph? (Choose Two)
Discuss

o A.

To display read-only text in rich text format

o B.

To display an image

o C.

To provide the user with the ability to enter rich text

o D.

To define a piece of text that is used in several screens in the application

 82.
Where can you NOT include a paragraph?

o A.

Correspondence

o B.

Paragraph

o C.
Flow

o D.

Section

 83.
The design document of an application states that the application must be
implemented with UI responsiveness. Which behavior does the design require for
the application?
Discuss

o A.

An application can respond to voice command.

o B.

Different groups of users have access to different content and functions.

o C.

The placement of the screen content adjusts to different screen sizes and devices
automatically.

o D.

An application can deliver email notification to users in a timely fashion.

 84.
A dynamic layout uses an Inline format to organize UI elements on the screen.
The Inline format is configured with two responsive breakpoints: the first one is to
change to an Inline grid triple format at 1024 pixels, and the second one is to
change to an Inline grid double format at 768 pixels. The UI elements are arranged
into various numbers of rows depending on the screen size and number of
elements on the screen. When the screen size is at 800 pixels and there are five
elements on the screen, how many elements should be in the last row?
Discuss

o A.

Undetermined — it depends on the sizes of the elements.

o B.

Five since it is in Inline format.


o C.

One since it is in Inline grid double format.

o D.

Two since it is in Inline grid triple format.

 85.
The business is switching its application branding to use a warmer color scheme
and to include responsive behavior to the user interface. Which two of the
following rules must be modified to implement this change? (Choose Two)
Discuss

o A.

Flow action rule

o B.

Section rule

o C.

Skin rule

o D.

Application rule

 86.
In an application for applying to jobs, a submit button is in the section rule for
uploading resume. You defined a new button style format with a gray background
color and crimson font color. What do you need to do to apply this new style
format to the submit button?
Discuss

o A.

Configure the submit button in the section rule to use the new format.

o B.

Update the CSS file to specify the style format to use.


o C.

Drag the format onto the section or harness.

o D.

Associate the format to the submit button on the components tab of the skin.

 87.
Which two of the following are considered property-based events in Pega’s
dynamic UI model? (Choose Two)

o A.

A section refreshes.

o B.

Users click a button.

o C.

Total value of a customer order reaches $500.

o D.

Users change the arrival date on a hotel reservation to one week later.

o E.

Users move the mouse over a URL link.

 88.
Where do you set the Visible When condition to display a layout based on the click
of a button?

o A.

On both the button and the layout

o B.

On the layout

o C.
On the button

o D.

On either the button or the layout

 89.
In the event-action model of dynamic UI, which of the following statements is
correct regarding event processing?

o A.

An event can be configured to perform multiple actions.

o B.

An action can be performed for only one event per control.

o C.

A control always has one or more action sets.

o D.

Actions attached to an event execute in random order.

 90.
You have been asked to add a field to a form in which users enter a Social
Security number (nine digits). How would you configure the field to support this
requirement?

o A.

Use an edit validate rule that validates the Social Security pattern.

o B.

In an edit validate rule, configure a function to test for a Social Security pattern.

o C.

Set the minimum and maximum values to "9" in a text field.

o D.

Use a decimal property type and make the field required.


 91.
You have been asked to add to a form a check box control named "Auto Insurance
Discount." Selecting the check box indicates that the user qualifies for the
discount. However, in order to qualify, two conditions must be met. First, the user
must be older than 25. Second, the user has not received a traffic violation in
three years or more. If both conditions are not met and the check box is selected,
an error appears when the form is submitted. Which one of the following
approaches would you use in order to support this requirement?
Discuss

o A.

Associate an edit validate rule with the flow action that references the form.

o B.

Use two validate rules, one for each condition.

o C.

Use a single validate rule to verify both of these conditions.

o D.

Use an edit validate rule that validates both conditions

 92.
A requirement states that you must add a control that shows a list of book titles.
The titles change on a daily basis. The book records are maintained on a
database. The control must show the most current information. The organization
schedules updates to the application on a weekly basis. Which of the following
configurations would you use?
Discuss

o A.

Add a radio button control that identifies each employee with a button.

o B.

Add a drop-down control and source the list using the property that identifies the items in
the list.

o C.
Add a drop-down control and source the list using a data page.

o D.

Add a drop-down control and use a list of items in the control's property

 93.
A manager has requested a report that shows the purchase requests for each of
the regional cost centers. The manager wants to organize the results so the cost
center appears only once on the report and the requests are listed under cost
center. How would you configure the report definition?
Discuss

o A.

Summarize the requests column by count.

o B.

Use the requests column to group the results.

o C.

Filter the results so that only cost center and requests are included in the report.

o D.

Use the cost center column to group the results.

 94.
A manager requests a report that contains the following columns: Create Date,
Case ID, Create Operator, and Work Status. You must sort the Case ID values so
the case with the highest ID value appears at the top of the list and descends in
order. How would you design the report definition to support this requirement?
Discuss

o A.

Add a filter condition where Case ID is greater than one.

o B.

For the Case ID property, select Count in the Summarize column.

o C.
Make sure that the Case ID is the first column in the report.

o D.

For the Case ID property, select Highest to Lowest sort type.

 95.
Your organization has a standard loan request report that contains columns for
loan ID, loan officer, work status, and a loan creation date. A manager requests a
report that includes only loans created in the previous quarter and do not have a
status of New. How would you configure the report filter to support this
requirement?
Discuss

o A.

Create two conditions: Work Status does not equal New, AND Creation Date is less than
current quarter.

o B.

Create two conditions: Work Condition equals New OR Creation Date does not equal
Previous Quarter.

o C.

Create one condition: Work status does not equal New where Creation Date is equal to
Previous Quarter.

o D.

Create two conditions: Work Status does not equal New, AND Creation Date is equal to
Previous Quarter.

 96.
Select the three true statements about the use of a BLOB field. (Choose Three)
Discuss

o A.

A BLOB provides flexibility by avoiding the need for schema changes when the data model
changes.

o B.

Case data can only be stored in a BLOB.


o C.

A BLOB can store an object of any size.

o D.

A BLOB automatically exposes properties for reporting.

o E.

A BLOB allows an application to read or write an entire case in one database transaction.

 97.
Which statement best describes the difference between optimizing a top-level
property and an embedded property?
Discuss

o A.

A top-level property is exposed in the table that contains the BLOB. An embedded property
is exposed in a different table.

o B.

Optimizing a top-level property does not require a schema change to the database.
Optimizing an embedded property does require a schema change.

o C.

Optimization only provides a performance benefit for embedded properties.

o D.

A Declare Index rule is created when optimizing a top-level property, but is not created
when optimizing an embedded property.

 98.
Which type of data is exposed by default?
Discuss

o A.

Neither process metrics nor business metrics are exposed by default.

o B.
Process metrics, such as the current stage or status, are exposed by default.

o C.

Both process metrics and business metrics are exposed by default.

o D.

Business metrics, such as the total value of a sales order, are exposed by default.

 99.
A report contains five columns of data about sales quotes.

o The case ID (.pyID)


o The currently assigned sales representative (.pxAssignedOperatorID)
o The creation date of the sales quote (.pxCreateDate)
o The sales territory (.Territory)
o The expiration data of the quote (.ExpiryDate)

The report identifies which two properties as unoptimized? (Choose Two)

o A.

Expiration date (.ExpiryDate)

o B.

Assigned case worker (.pxAssignedOperatorID)

o C.

Case ID (.pyID)

o D.

Creation date (.pxCreateDate)

o E.

Sales territory (.Territory)

 100.
You have a data page with customer data. The data page is configured to reload if
it is older than one hour. Which of the following best describes when the data page
will be reloaded?
Discuss
o A.

The data page reloads automatically one hour after it was last accessed.

o B.

The data page reloads on the next access one hour after it was last accessed.

o C.

The data page reloads automatically one hour after it was created.

o D.

The data page reloads on the next access one hour after it was created.

 101.
You need to fetch exchange rates that are updated on a daily basis from a web
service and make them available in your application using a data page. Which
scope would you select for the data page?

o A.

Node

o B.

Thread

o C.

Application

o D.

Request

 102.
Which of the following would be typical data stored in a local data source?

o A.

Case data

o B.
Insurance policy data

o C.

Delivery options

o D.

Customer details

 103.
In which types of UI controls are reference data from the local data source typically
used?

o A.

Text field

o B.

Dropdown

o C.

Label

o D.

Button

 104.
The terms "connector" and "service" are from the perspective of __________.
Discuss

o A.

Your application. Thus, a connector is when your application requests data from an
external system, and a service is when external systems request data from your
application.

o B.

The external system. Thus, a connector is when external systems connect to your
application to requests data, and a service is when your application requests request data
from an external system.
 105.
A connector can be directly referenced from __________ and __________?
(Choose Two)

o A.

Data transforms

o B.

Data pages

o C.

Flows

o D.

Activities

 106.
If you need to access a table in an external database with advanced SQL, such as
a complex join or a stored procedure, you need to use __________.

o A.

A SQL connector

o B.

A report definition

o C.

A data page

o D.

The Database Table Class Mapping tool

 107.
In which order are rules and data instances applied for a connector?

1. Data Page/Activity
2. Data Transform (from application data structure to integration clipboard
structure)
3. Mapping rule (from integration clipboard structure to format specified by the
target service)
4. Connect rule
5. Data Transform (from integration clipboard structure to application data
structure)
6. Mapping rule (from format received by the service to integration clipboard
structure)

Discuss

o A.

1, 2, 4, 3, 6, 5

o B.

1, 4, 2, 3, 6, 5

o C.

1, 2, 3, 4, 5, 6

o D.

1, 3, 2, 4, 5, 6

 108.
You have a connector that creates a new customer record in an external system.
Where do you invoke the connector from?

o A.

Integrator shape in a flow

o B.

Flow action

o C.

Activity

o D.

Data page
 109.
You have a connector that fetches a list of currency exchange rates from an
external system. Where do you invoke the connector from?

o A.

Integrator shape in a flow

o B.

Flow action

o C.

Data page

o D.

Activity

 110.
Data transforms are often used prior to and after invoking the connector. What is
the purpose of the data transforms?

o A.

Map data to the application data structure

o B.

Invoke parse rules on the connector response

o C.

Set authentication data for the request

o D.

Map data from the protocol-specific response format


 1.
Business Process Management involves managing what? (Choose One)
Discuss

o A.
The process or workflow as a whole.

o B.

Ndividual work items

o C.

A specialized process based on a specific enterprise, location or channel

o D.

A specific device or social channel

 2.
Case management involves managing what? (Choose One)

o A.

The process or workflow as a whole

o B.

A specialized process based on a specific enterprise, location or channel

o C.

Individual work items

o D.

A specific device or social media channel

 3.
The “Situational Layer Cake” makes it easier to provide what? (Choose One)
Discuss

o A.

Best practices, industry-specified frameworks

o B.

A specialized process based on a specific enterprise, location or channel

o C.
A specialized process based on a specific device or social media channel

o D.

Rapid development of an industry-specific solution

 4.
Which of the following are among the stages you commonly see in process flow?
(Choose Three)

o A.

Receive or engage

o B.

Renew

o C.

Resolve

o D.

Respond

o E.

Replace

 5.
There is a 1-to-1 correspondence between which of the following? (Choose Two)

o A.

Operator ID and Operator ID Record.

o B.

Operator ID and Access group

o C.

Access group and case type

o D.
Portal and Workspace

 6.
Access groups define which of the following? (Choose Two)

o A.

Role an operator can perform

o B.

Portal an operator can work in

o C.

Application an operator can access

o D.

Operator records an administrator can edit

 7.
Operator portals fall into which two categories? (Choose Two)

o A.

Case Manager

o B.

Designer Studio.

o C.

Developer

o D.

Work user

 8.
Which type of user is most likely to use the Designer Studio portal? (Choose One)

o A.
System Analyst

o B.

Work user

o C.

Work manager

o D.

Customer

 9.
(True or False) Operator IDs are all created manually?

o A.

True

o B.

False

 10.
A Waterfall approach to project management has what characteristics? (Choose
Two)

o A.

Works best when little or no change to the requirements is expected during development.

o B.

Development of small modules is done in “sprints”

o C.

Allows for frequent review, refinement and change

o D.

Requires each phase to be complete before the next begins

 11.
An Agile approach to project management has what characteristics? (Choose
Two)

o A.

Works best when little or no change to the requirements is expected during development.

o B.

Development of small modules is done in “sprints”

o C.

Allows for frequent review, refinement and change

o D.

Requires each phase to be complete before the next begins

 12.
What Pega 7 features help to simplify application development? (Choose Two)

o A.

Application Creation Wizard

o B.

Adding stages to processes

o C.

Process flow diagrams

o D.

Creation of multiple operator ID records

 13.
Direct Capture of Objects provides what advantage? (Choose One)

o A.

Store and document application requirements as they are developed

o B.
Adds properties to a data object

o C.

Combines multiple frameworks to customize the application

o D.

Automatically creates the project framework

 14.
The ___________provides access to landing pages, the application menu and the
launch portal. (Choose One)

o A.

Designer Studio header

o B.

Designer Studio explorer panel

o C.

Designer Studio Work area

o D.

Designer Studio toolbar

 15.
The _______________displays the current tool or form. (Choose On

o A.

Designer Studio header

o B.

Designer Studio explorer panel

o C.

Designer Studio Work area

o D.
Designer Studio toolbar

 16.
The ______________provides access to advanced developer tools and menus.
(Choose One)

o A.

Designer Studio header

o B.

Designer Studio explorer panel

o C.

Designer Studio Work area

o D.

Designer Studio toolbar

 17.
The ____________allows us to select what type of information we’d like to
explore. (Choose One)

o A.

Designer Studio header

o B.

Designer Studio explorer panel

o C.

Designer Studio Work area

o D.

Designer Studio toolbar

 18.
Which of the following statements can be used to describe rules? (Choose Two)
Discuss
o A.

Rules are created by filling out forms

o B.

Any rule can be created using the Rule form

o C.

Rules are used by Pega 7 to create application code

o D.

Activities are grouped using the Stage Configuration form

 19.
The _______________form can be used to reorder stages. (Choose One)

o A.

Step Configuration

o B.

Stage Configuration

o C.

Edit Primary Stages

o D.

Data Property

 20.
A step can represent which of the following? (Choose Three)

o A.

An assignment

o B.

An activity
o C.

A multi-step process

o D.

A decision

o E.

A collection of User Interfaces

o F.

Another case

 21.
(True or False) All steps in a stage must occur sequentially.

o A.

True

o B.

False

 22.
After process flows are added, which steps are complete? (Choose Two)

o A.

UI sections are created.

o B.

Stages are named

o C.

Steps are added

o D.

Data object types are created


 23.
When a ______ step is selected, the Process Modeler appears in the work area of
the Process Outline. (Choose One)

o A.

Assignment

o B.

Case

o C.

Multi-step process

o D.

Decision

 24.
Which of the following flow shapes can occur only once in a process flow. (Choose
One)

o A.

Subprocess

o B.

Case

o C.

Start

o D.

End

 25.
A ___________ shape represents an automated system action. (Choose One)

o A.

Utility
o B.

Decision

o C.

Assignment

o D.

Subprocess

 26.
The output result of a ___________ rule is based on an If-Then situation. (Choose
One)
Discuss

o A.

When

o B.

Decision Table

o C.

Decision Tree

o D.

Map Value

 27.
Members of this group are identified by a string value subscript. (Choose One)

o A.

Array

o B.

Value group

o C.
Integer

o D.

Value list

 28.
A(n) ______ can contain a single entity. (Choose One)

o A.

Array

o B.

Value list

o C.

Value mode property

o D.

Page

 29.
Which of the following are ordered? (Choose Two)

o A.

Value group

o B.

Page List

o C.

Page Group

o D.

Value List

 30.
(True or False) A Data Object Type can only be created using the Add/remove
data object type menu option.

o A.

True

o B.

False

 31.
(True or False) A Data Object Type must be created before a property record can
be created.

o A.

True

o B.

False

 32.
Which of the following is true? (Choose One)

o A.

Harnesses are contained within a section

o B.

Sections are contained within a harness

 33.
A user interface is associated with a _______. (Choose One)

o A.

Case Type

o B.

Multi-step process
o C.

Flow Action

o D.

Harness

 34.
Which of the following is not a standard harness type? (Choose One)

o A.

Perform Harness

o B.

Approve Harness

o C.

New Harness

 35.
(True or False) A Dynamic Layout can be flexible to adjust for different display
sizes.

o A.

True

o B.

False

 36.
What helps Dynamic Layouts to be flexible? (Choose Two)

o A.

Dynamic Layouts separate content from presentation

o B.

Dynamic Layouts contain sections


o C.

Dynamic Layouts are based on HTML DIV sections

o D.

Dynamic Layouts are controlled by Section properties

You might also like