Sandvine Solutions

Driving Network Economic Transformation

 by the numbers

225 M 2.1B +
revenue network users
150 +
major operators

500+ enterprises
100+countries
45+
patents

©2018 Sandvine 2
 Data visibility and accuracy are our core building blocks for value delivery.
Our Foundation
Our network intelligence powers mission critical systems.

Operate to an aspirational goal of delivering “0%” unknown traffic by providing

Our Philosophy frequent signature updates and machine learning approaches to dealing with
encrypted traffic.

Provide the broadest solution area breadth and use case depth with DPI
Our Value based middleware to help our customers maximize their OPEX savings
opportunity within their infrastructure investments.

©2018 Sandvine
Realize 10x performance, same budget
Multiplier effect: close the gap
Network Complexity
QoS/QoE Expectations
Number of devices, users, apps, data

THE GAP
Ops Productivity

Flat Operating Budgets

Time

©2018 Sandvine 4
Realize 10x performance, same budget
Multiplier effect: close the gap
Network Complexity
QoS/QoE Expectations
Number of devices, users, apps, data

10x multiplier
performance, budget

Flat Operating Budgets

Time

©2018 Sandvine 5
Only Sandvine delivers Active Network Intelligence
Across service providers and enterprises

©2018 Sandvine
Single platform, single vendor
With the power of closed-loop automation

SOLUTION AREAS

AUTOMATION

Network Revenue Revenue Network Regulatory

Analytics
Optimization Generation Assurance Security Compliance

Global Services: Deployment, Training, Support

PLATFORM

©2018 Sandvine
A single platform delivers a wide portfolio of solutions
6 Solution areas & 33 use cases today

Analytics Network Revenue Revenue Network Regulatory

Optimization Generation Assurance Security Compliance
Take the guesswork Contain costs, Grow revenue by Get paid fairly for Protect your network Keep up with
out of managing preserve QoE, and rapidly deploying the data and and its users from regulations, quickly
your network improve efficiency innovative services services you deliver online threats and cost-effectively
• Performance and • Congestion Management • Sponsored Data • Interconnect Bypass • User Threat • Regulatory Quality
Operational Monitoring • Video Streaming • Advanced Data Services Fraud Management Monitoring
Management • • Video and Television • Network Threat • Regulatory Voice-over-
• Service and Subscriber Roaming Services
• Heavy User Management • Internet as a Public
Monitoring Fraud Management Management IP Management
• Fair Use Policy Service
• Performance Analysis Management • Data Revenue Leakage • Security Monitoring • Regulatory Traffic
• Capacity Planning • HD Voice and VoLTE Monitoring Management
• RAN Spectrum Optimization
• Mobile Data Management • Data Fraud • Regulatory Data
Analysis • Mobile Backhaul
• Office and Site Data
• User Behavior and Optimization Management Retention
• QoS Assurance Management
Demographic Analysis
• Peering and Transit Link
Management
• Carrier-Grade NAT
• Traffic Steering/Diversion

Business value built on a ‘philosophy of zero unknown traffic’ unmatched visibility of your network activity

©2018 Sandvine
©2018 Sandvine
Why innovators choose Sandvine
Key differentiators

See with Act smarter Handle the Drive new

clearer eyes every day unexpected economics
Single version of truth, Analytics, Versatile architecture, Closed-loop automation,
deepest granularity Machine learning adapts dynamically 10x multiplier

First to market: Active Network Intelligence

©2018 Sandvine
©2018 Sandvine 9
Delivering benefits across the organization

Network Exec CTO/CIO CISO Telco CMO

• Gain full visibility and • Future proof the • Reduce exposure to • Respond quickly to
real-time policy-driven business network-based risk to changing market
control • Respond quickly to the business dynamics
• Pinpoint and resolve changing needs of the • Be first to market with
network issues, business new service offerings
immediately, with great • Achieve 10x • Make real-time offers
precision productivity with based on subscriber
existing resources behavior

©2018 Sandvine 10
Sample Customers By Use Cases
Deployed across the world with Network Operators

Analytics Network Revenue Revenue Network Regulatory

Optimization Generation Assurance Security Compliance

©2018 Sandvine 11
What Use Cases are driving Investments?
Sandvine’s Voice of Customer

©2018 Sandvine 28
Sandvine Analytics
Unleash your network with granular network intelligence
 OUR ANALYTICS GOAL
SEE more of what MATTERS in
your network
©2018 Sandvine
Analytics Use Case Hierarchy
Industry-leading application identification and KPIs

Analytics

Real-time Trending
Monitoring Analysis

User Behavior
Performance Service and Capacity
Performance And
and Operational Subscriber Planning
Analysis Demographic
Monitoring Monitoring Analysis
Analysis

©2018 Sandvine 15
Performance and Operational Monitoring
Granular network visibility in real-time

Use Case Need Key Technologies

Detect anomalies, monitor service availability, Real-time high granular KQI data
diagnose issues, and troubleshoot problems in real-
time by carefully monitoring network performance and High performance enabling full coverage monitoring
crucial quality indicators in virtualized package.
Flexible real-time and historical APIs for Big Data
system integration
Network Users
Network Operations
Customer Care Unique Value Proposition
Sandvine’s Performance and Operational monitoring
Business Value Analytics delivers unique real-time data feeds for the critical
KQIs required to accurately diagnose network
Real-Time RCA performance and quality issues
Interactive network analysis
CAPEX Reduction and/or Delay

©2018 Sandvine
Service and Subscriber Monitoring
Proactive subscriber quality monitoring

Use Case Need Key Technologies

Proactively prevent user issues and reactively ScoreCard QoE metrics
diagnose problems by measuring and monitoring Outlier Analytics
individual user and service quality metrics in real-time
High performance enabling full coverage monitoring
in virtualized package.
Network Users
Flexible real-time and historical APIs for Big Data
Customer Care system integration
Network Operations
Sales and Marketing Unique Value Proposition
Sandvine’s Service and Subscriber monitoring
Business Value Analytics solution delivers unique subscriber QoE metrics
applied to the applications that subscriber measure
Churn Reduction their experience by - video, web, social, VOIP,
gaming, upload, and download.
Differentiated customer experience
Improved subscriber Quality of Experience

©2018 Sandvine
Performance Analysis
Performance management of critical services, network users, and applications

Use Case Need Key Technologies

Network operators face immense pressure to deliver Weekly signature updates for accurate and granular
high quality services; with a new generation of user application identification
with ever higher expectations, operators need to
understand their customer experience on their Real-time, high granular KQI data
network
High performance enabling full coverage monitoring
in virtualized package.
Network Users
Customer Care
Network Operations Unique Value Proposition
Network Engineering Sandvine’s Performance Analysis solution enables
Analytics accurate detection of quality degradations for Over-
Business Value The-Top broadband services and provides actionable
Churn Reduction intelligence with break down to root cause.

Differentiated customer experience

Improved subscriber Quality of Experience

©2018 Sandvine
Capacity Planning
Understand your network assets for effective capacity expansion

Use Case Description Key Technologies

Capital expenditure burdens on operators remain Industry leading protocol recognition
significant, they need to make the right decisions
about capacity planning and network engineering . Network level QoE metrics
Network topology/Hierarchy awareness
Network Users High performance enabling full coverage monitoring
in virtualized package.
Network Engineering
Network Operations
CTO Unique Value Proposition
With the insight provided by Sandvine’s solutions,
Analytics network operators design and benefit from an
Business Value optimized network, and know exactly how to spend
Maximize return on CAPEX every unit of capital to deliver a maximum positive
impact and return on investment.
CAPEX reduction
Network utilization maximization

©2018 Sandvine
User Behavior and Demographics Analysis
Performance management of critical services, network users, and applications

Use Case Need Key Technologies

Measure user behavior (e.g., web browsing habits, Weekly Signature Updates
video interests, application popularity, etc.) and link
with demographic insights to develop a Subscriber Enrichment
comprehensive understanding of customers and to
High performance enabling full coverage monitoring
unlock monetization opportunities.
in virtualized package.
Network Users Persona-specific visualizations
Customer Care
Network Operations Unique Value Proposition
Marketing Sandvine’s User Behavior and Demographic Analysis
Analytics solution can provide accurate and granular answers
Business Value to the questions that drive the business model and
Churn Reduction service planning to drive CAPEX and OPEX
spending and marketing
Service Innovation
Data Monetization

©2018 Sandvine
Forward thinkers choose Sandvine

35% Reduction in
customer call time

©2017 Sandvine 21
Why Sandvine Analytics Solutions?

High accuracy with

Open Structured
KPI’s that are relevant
Enriched Data
and actionable

Action orientated data Flexible Data Export

– leading to and agile report
Automation generation
Network Services
Domain Expertise

©2018 Sandvine
Network Optimization Solutions
Contain costs, preserve quality of experience,
and improve efficiency
 OUR OPTIMIZATION GOAL
DELIGHT your users while
MINIMIZING CAPEX

©2018 Sandvine
Network Optimization Use Case Hierarchy
Delivering high QoE to your network

Network
Optimization

Carrier-grade
Mobile-specific Quality
Traffic Congestion Network Address Traffic Steering
Network of Service
Management Management Translation /Diversion
Optimization Assurance
(CGNAT)

Video Peering and Mobile

Heavy User Fair Use Policy RAN Spectrum
Streaming Traffic Link Backhaul
Management Management Optimization
Management Management Optimization

©2018 Sandvine 25
Video Streaming Management
Managing the flood of video traffic for better QoE

Use Case Need Key Technologies

Optimize video streaming to ensure all users get the Weekly Signature Updates including OTT Video
same, consistently good quality of experience, and
the network isn’t threatened by extreme load. Manage Video traffic KPIs
video traffic based on service plans, video type, or
Sophisticated queueing technology to optimize video
device capabilities.
streams for each OTT video provider based on their
Network Users bandwidth need

CTO
Network Engineering Unique Value Proposition
Marketing
Sandvine’s Video Streaming Management solution
Business Value Network enables accurate identification of Over-The-Top
video streaming services and ensures a consistent,
Optimization
Video Service Plans for differentiation high quality video experience while accurately
tracking the usage and quality delivered to each user
Differentiated customer experience for Video
Deferred CAPEX to increase bandwidth

©2018 Sandvine
Heavy User Management
Don’t let 10% of users degrade QoE for the other 90%

Use Case Need Key Technologies

Reduce costs and improve overall user quality of Sophisticated queueing technology to optimize video
experience by identifying, analyzing, and managing streams for each OTT video provider based on their
the network's heaviest users bandwidth need
QoE metrics to track effectiveness of management
Network Users
Service plan-based heavy user profiles
Network Operations
Network Engineering
Marketing Unique Value Proposition
Sandvine’s Heavy User Management solution
Business Value Network reduces network congestion during peak usage times
which increases QoE. The closed loop nature of the
Optimization
Preserve QoE for the majority of users analytics and QoE feedback ensures that the effect of
the heavy user management is continually improved.
Increase network efficiency and capacity during peak
Defer CAPEX to increase bandwidth

©2018 Sandvine
Fair Use Policy Management
Ensure fair access to bandwidth to all users

Use Case Need Key Technologies

Ensure shared network resources are available at all Sophisticated queueing technology to ensure each
times by enforcing fair usage limits on users and user access to a fair portion of the available
applications bandwidth
QoE metrics to track effectiveness of management
Network Users
Service plan-based fair usage for weighted fair usage
Network Operations
Network Engineering
Marketing Unique Value Proposition
Sandvine’s Fair Use Policy Management solution can
Business Value Network implement hard, soft, or application-based fair usage
to meet the business or regulatory requirements of
Optimization
Preserve QoE for the majority of users the operator.
Increase network efficiency and capacity during peak
Delay CAPEX

©2018 Sandvine
Peering and Transit Link Management
Control costs and maximize QoE for peering

Use Case Need Key Technologies

Control costs and maximize user quality of Performance and QoE metrics per AS Path in real
experience by precisely managing traffic peaks and time and historically
composition at vital links
Sophisticated queueing and policing technology to
prioritize and manage traffic on a per AS path and per
application bases
Network Users
Visualization for performance and QoE
Network Operations
Network Engineering
Unique Value Proposition
Sandvine’s Peering and Transit Management solution
Business Value Network integrates with the operator’s BGP infrastructure and
can monitor and manage user and application traffic
Optimization
Monitor and manage QoE for peering links for each peering link on the network down to the AS
Path level.
Increase peering efficiency and capacity during peak
Delay Peering OPEX/CAPEX

©2018 Sandvine
Congestion Management
Surgical management of network congestion

Use Case Need Key Technologies

Manage network congestion precisely, taking action Sophisticated queueing technology to maximize
only where and when needed, to extend infrastructure “goodput” on network
lifetime and protect user quality of experience
QoE metrics to track effectiveness of congestion
management
Network Users ScoreCard to identify network hotspot and RCA
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s Congestion Management solution
Business Value Network ensures that the network can operate in a closed loop
manner with analytics and QoE constantly being
Optimization
Reduced churn due to poor experiences; better QoE optimized based on the network’s behavior and
responses.
Delay CAPEX and OPEX
Closed loop for analytics and network optimization

©2018 Sandvine
RAN Spectrum Optimization
Control costs and maximize QoE for peering

Use Case Need Key Technologies

Achieve significantly improved return on investment Sophisticated TCP optimization that is application and
for the radio access network (RAN) and the mobile encryption agnostic
spectrum by optimizing network traffic at the transport
level Performance monitoring to measure the impact of
TCP acceleration on the network for performance and
latency
Network Users
Virtual deployment options
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s RAN Spectrum Optimization solution is
Business Value Network powered by our TCP Accelerator, a carrier-grade
transparent network element that manages TCP
Optimization
Users experience higher speeds and better QoE buffers to maximize “goodput” on the network.
RAN supports more concurrent users
RAN resources freed more quickly

©2018 Sandvine
Mobile Backhaul Optimization
Maximize usage of backhaul bandwidth for high QoE

Use Case Need Key Technologies

Improve network efficiency and user quality of Sophisticated TCP optimization that is application and
experience by ensuring the mobile backhaul link encryption agnostic
performs at its best Performance monitoring to measure the impact of
optimization and traffic management
VoLTE & emergency services QoS prioritization
Network Users
Virtual deployment options
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s Mobile Backhaul Optimization solution
Business Value Network ensures that the mobile network access links can
operate in a closed loop manner with analytics and
Optimization
Users experience higher speeds and better QoE QoE constantly being optimized based on the
network’s behavior and responses.
Delay CAPEX to maximize ROI for backhaul
Closed loop for analytics and network optimization

©2018 Sandvine
Quality of Service (QoS) Assurance
SLA assurance for high priority traffic and 5G slicing

Use Case Need Key Technologies

Meet quality of service (QoS) commitments by Performance monitoring to measure the delivered
identifying traffic, marking it for downstream QoS for critical applications and users
enforcement, and directly signaling to other network
elements VoLTE & emergency services QoS prioritization
Scalable, sophisticated prioritization and queuing
Network Users Weekly Signature Updates to maintain accuracy and
Network Operations custom signatures for operator-defined services

Network Engineering Unique Value Proposition

Sandvine’s QoS Assurance solution ensures that the
Business Value Network mission critical applications and users achieve their
service level agreements (SLAs) on your network
Optimization
Critical applications get better performance and QoE through the industry’s leading application
identification and QoS engine.
Delay CAPEX to maximize ROI for backhaul
Closed loop for analytics and network optimization

©2018 Sandvine
Carrier Grade Network Address Translation (CGNAT)
IP Address conservation and migration to IPv6

Use Case Need Key Technologies

Conserve IPv4 public address space through the use Subscriber-aware CGNAT with service plan support
of private addressing, while remaining subscriber
aware, support asymmetric traffic, deliver scalable Subscriber level visibility and analytics
logging
Scalable NAT logging

Network Users Support for network asymmetry with NATSync

Network Operations
Network Engineering Unique Value Proposition
Sandvine’s CGNAT solution maximizes ROI on
Business Value Network CGNAT by transforming it from a non-revenue
generating network element to a single packet
Optimization
User growth not constrained by address limitations intelligence solution that can provide valuable
analytics and closed loop actions.
Preserve user level analytics even with NAT
Simplify network design with asymmetry support

©2018 Sandvine
Traffic Steering / Diversion
Surgical traffic mirroring and redirection

Use Case Need Key Technologies

Intelligently redirect traffic through a specific network Weekly Signature Updates for application-based
function (e.g., a DDoS scrubber, a cache, a content accuracy in traffic identification
filter, etc.), and seamlessly reinsert into the normal
network flow Subscriber enrichment to enhance the attributes
beyond subscriber and application that can be used
for diversion (location, time of day, service plan, etc.)
Network Users
Traffic Steering Engine for large scale service chains
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s Traffic Steering solution surgically selects
Business Value Network traffic for steering or diversion to minimize the cost
and operational overhead for VAS or regulatory use
Optimization
Conserve server bandwidth and save on CAPEX cases, and opens up vCPE service chains before
SDN is deployed in your network
Simplify service chain operations and troubleshooting
Monetize managed enterprise vCPE service chains

©2018 Sandvine
Forward thinkers choose Sandvine

>40M
subscribers managed in real-time
with closed loop QoE

©2017 Sandvine 36
Forward thinkers choose Sandvine

51% Faster pages loads on their

mobile network due to
Sandvine’s TCP Accelerator

©2017 Sandvine 37
Why Sandvine Traffic Optimization Solutions?

Granular, frequently Sophisticated traffic

updated application management
signatures technology

TCP Optimization to
User awareness for
reduce network
network optimization
bandwidth
Relevant QoE metrics
to measure impact of
traffic management

©2018 Sandvine
Revenue Generation Solutions
Power your service revenues by using
network intelligence to deliver services
signaled by customer intent
OUR REVENUE GENEATION GOAL

MAKE more MONEY by

©2018 Sandvine
offering what users want
40
Revenue Generation Use Case Hierarchy

Revenue
Generation

Data and Voice

Enterprise Services
Services

Advanced Data HD and VoLTE Roaming Mobile Data Office and Site
Services Services Services Management Data Management

Sponsored Internet as a
Data Public Service

©2018 Sandvine 41
Advanced Data Services
Service Innovation

Use Case Description Key Technologies

Stand out from the crowd and grow new revenue by Active Network Intelligence-enabled PCEF
becoming the market leader for innovative, intelligent,
feature-rich data services High performing, flexible PCRF
Weekly Signature Updates for application-based
Network Users services including zero rating and charging

CTO
Marketing
Network Engineering Unique Value Proposition
Sandvine’s Advanced Data Services solution is a
Business Value Revenue flexible combination of PCRF and PCEF products
capable of quickly identifying monetization
Generation
Attract new and retain existing customers opportunities and turning them into new services. Our
rich subscriber enrichment technology delivers the
Micro-target users with perceived value most flexible service enablement toolkit for innovative
network operators.
Increase revenue by selling more for more

©2018 Sandvine 42
HD Voice and Voice-over-LTE (VoLTE) Services
Access-Independent quality voice services enablement

Use Case Description Key Technologies

Deliver crystal-clear voice services that stand out Active Network Intelligence-enabled PCEF
from the noise of over-the-top alternatives
High performing, flexible PCRF
Weekly Signature Updates for application-based
Network Users services including VOIP and custom voice services
Marketing Sophisticated network prioritization for real-time voice
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s HD Voice and VoLTE solution delivers
Business Value Revenue exceptional call quality and a significantly faster call
connection time over analog systems. Network
Generation
Increased user satisfaction with exceptional call operators can increase revenue by leveraging this
quality and faster call connection call quality in premium service plans.

Increased revenue with premium service plans

Compliance with emergency service regulations

©2018 Sandvine 43
Roaming Services
Monetization of content partnerships

Use Case Description Key Technologies

Provide affordable, unique, and enticing options for Active Network Intelligence-enabled PCEF
traveling data users and protect them from
unexpected roaming fees High performing, flexible PCRF
Weekly Signature Updates for application-based
Network Users services including zero rating and charging

CTO Subscriber enrichment including location

Marketing
Network Engineering Unique Value Proposition
Sandvine’s Roaming Services solution enables
Business Value Revenue immense configuration flexibility: time, volume, day
pass, application-based charging, and zero-rating;
Generation
Increased roaming revenue plus, they can offer all these in self-service portals for
users to manage their own roaming services. This
Competitive differentiation flexibility maximizes take rate for roaming plans.
Increased customer satisfaction and retention.

©2018 Sandvine 44
Sponsored Data Services
Monetization of content partnerships

Use Case Description Key Technologies

Unlock new revenue streams with sponsored data Active Network Intelligence-enabled PCEF
services, while also creating value for users and third-
party sponsors High performing, flexible PCRF
Weekly Signature Updates for OTT applications and
Network Users custom service definitions

CTO
Marketing
Network Engineering Unique Value Proposition
Sandvine’s Sponsored Data Services solution
Business Value Revenue identifies traffic, associates usage with the right user,
provides different flexible options (time or volume),
Generation
Grow and diversify revenue streams while creating usage and billing records that the
network operator can provide to the sponsor
Create differentiation in the marketplace
Increase users’ perceived value

©2018 Sandvine 45
Internet as a Public Service
Low cost internet access offers

Use Case Description Key Technologies

Increase loyalty and attract new users by providing Active Network Intelligence-enabled PCEF
free access to educational websites and other
resources, whether through Free Basics by Facebook High performing, flexible PCRF
or a service of your own design
Weekly Signature Updates for application-based
services including zero rating and charging
Network Users
Access to Facebook Free Basics API
CTO
Marketing
Network Engineering
Unique Value Proposition
Sandvine’s Internet as a Public Service solution
Business Value Revenue allows network operators to design services that
make sense for their market by using industry-
Generation
Positive brand recognition leading traffic classification technologies and
charging capabilities
Increased revenue from low-end users
Brand loyalty when users convert to paid services

©2018 Sandvine 46
Mobile Data Management
Enterprise managed mobile data offering

Use Case Description Key Technologies

Provide businesses with actionable insight and Sandvine Cloud
empower them to manage application traffic and
mobile data usage around the globe Flexible menu of enterprise services – security, bill
shock prevention, roaming control, application
control, and mobile analytics
Network Users Self-Management GUI for end users
Marketing and Sales
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s Mobile Data Management solutions
Business Value Revenue manage access from within the network, rather than
on individual devices. This dramatically simplifies IT
Generation
Monetize the rapidly growing enterprise mobility management on BYOD devices, which can often be
services market challenging to implement across operating systems,
especially from a security perspective
Reduced CAPEX/OPEX costs with cloud deployment

©2018 Sandvine 47
Office and Site Data Management
Enterprise vCPE for multi-site enterprises

Use Case Description Key Technologies

Help business customers increase productivity and Sandvine Cloud
manage their data usage through an intelligent
network service Flexible menu of enterprise services – security,
application control, content filtering. and analytics

Network Users Self-Management GUI for end users

Marketing and Sales

Network Operations
Network Engineering Unique Value Proposition
Sandvine’s Office and Site Data Management
Business Value Revenue solutions are differentiated from traditional solutions
that require on-premises equipment or proprietary
Generation
Reduced CAPEX/OPEX costs with cloud deployment hardware, these capabilities are built right into the
network connection and ‘delivered’ to business
Capitalize on the enterprise IT migration to the cloud customers via a self-service web interface that can
be branded by the network operator.
Upsell advanced services beyond bandwidth

©2018 Sandvine 48
Forward thinkers choose Sandvine

3
weeks to launch application-based
data plans in multiple markets for
millions of subscribers

©2017 Sandvine 49
Forward thinkers choose Sandvine

10M New data users added deploying

innovative services plans using
Sandvine’s Policy and Charging Solutions

©2017 Sandvine 50
Why Sandvine Revenue Generation Solutions?

Network Intelligence- Granular application

powered PCRF-PCEF identification to enable
combination service innovation

API-driven subscriber Industry leading zero

enrichment for real- rating and sponsored
time services data solutions
Sandvine Cloud for
enterprises

©2018 Sandvine
Revenue Assurance Solutions
Protect your revenue streams
from fraud with granular
network intelligence
OUR REVENUE ASSURANCE GOAL

KEEP the MONEY you

are already making

©2018 Sandvine 53
Revenue Assurance Use Case Hierarchy

Revenue
Assurance

Voice Fraud Video Fraud Data Fraud

Management Management Management
and Revenue and Revenue and Revenue
Assurance Assurance Assurance

Video and
Data Revenue
Interconnect Television Data Fraud
Leakage
Bypass Fraud Fraud Management
Monitoring
Management

©2018 Sandvine 54
Interconnect Bypass Fraud
Prevent fraud from exploitation of VOIP revenue leakage

Use Case Description Key Technologies

Measure the extent of the exploitation of the security Voice Application classification
flaws in the voice network to enable data-driven
decisions about where to invest to secure it, report to Sophisticated encryption evasion techniques
the regulator, and build a mitigation plan to reduce the detection, fed by machine learning algorithms
OTT voice bypass fraud impacts.
Off-line eVolution solution for flexible deployment
Network Users Data exported APIs for further analysis and auditing.
Network Engineering
Network Operations Unique Value Proposition
CTO
Sandvine’s Interconnect Bypass Fraud solution uses
Business Value Revenue the advanced heuristics and machine learning
capabilities of the Sandvine platform and vast OTT
Quantify business revenue impact for VOIP Fraud Assurance signature library to differentiate between authorized
OTT VoIP apps from fraudulent OTT VoIP apps
Support law enforcement efforts calls. These apps can be blocked, logged, or trigger a
Close the loop by mitigating fraud loopholes notification sent to user of the fraudulent application.

©2018 Sandvine 55
Video and Television Fraud Management
Protect revenue and maximize value from exclusive media content

Use Case Description Key Technologies

Protect revenue and maximize value from exclusive Video and IPTV classification
media content by discovering, monitoring, and Sophisticated piracy techniques detection, fed by
managing video and television piracy on the network machine learning algorithms
Pre-configured dashboards provide a bird’s-eye view
Network Users of piracy trends on the network
Marketing Data exported APIs for further analysis and auditing.
Network Operations
CTO Unique Value Proposition
Sandvine’s Video and Television Fraud Management
Business Value Revenue solutions enable network operators to monitor the
threat, support law enforcement and regulatory
Quantify business revenue impact Assurance efforts aimed at preventing the proliferation of these
services, incorporate insight into churn prediction
Support law enforcement efforts models, and help educate other industry
Marketing and segmentation for churn reduction stakeholders.

©2018 Sandvine 56
Data Revenue Leakage Monitoring
Retain the revenue that you are entitled to

Use Case Description Key Technologies

Weekly Signature Updates for application-based
Get paid for the data the network delivers by services including zero rating and charging
identifying the misconfigurations, fraud techniques,
and oversights that cause revenue leakage, Sophisticated fraud techniques detection, fed by
especially for premium service offerings machine learning algorithms
Data exported APIs for further analysis and auditing
in revenue assurance teams
Network Users
Off-line eVolution option to compliment existing
Marketing solutions and flexible deployment
Network Operations
Unique Value Proposition
Network Engineering
Sandvine’s Data Revenue Leakage Monitoring
Business Value solutions provide operators an additional set of eyes
Revenue in the network that accurately measures usage and
Quantify business revenue impact of fraud techniques Assurance also detects problems in the control and charging
planes. This insight provides a point of comparison
Build an ROI for fraud enforcement solutions to close for other systems, and also serves as a fall-back
redundancy measure that preserves charging
leakage holes capabilities in the event that other systems fail.
Modify ToS to explicitly prevent fraud techniques

©2018 Sandvine 57
Data Fraud Management
Eliminate zero rating fraud

Use Case Description Key Technologies

Get paid fairly for the data the network delivers by Weekly Signature Updates for application-based
detecting and mitigating a range of zero-rating fraud services including zero rating and charging
techniques Sophisticated fraud techniques detection and
mitigation, fed by machine learning algorithms
Network Users Policy enforcement options to close leakage gaps
Marketing Reporting and Analytics to analyze types of fraud
Network Operations
Network Engineering Unique Value Proposition
Sandvine’s Data Fraud Management solutions
Business Value Revenue provide operators an active fraud management
solution inline that is updated regularly to minimize
Maximize revenue for zero rated and sponsored data Assurance revenue leakage from popular services that are prone
services by closing fraud holes for chargeable traffic to fraud.
Prevent bill shock with incorrect zero rating charges
through false positives or negatives

©2018 Sandvine 58
Forward thinkers choose Sandvine

18 countries experiencing the life-changing

power of the Internet at no cost thanks to
Sandvine and Free Basics by Facebook

©2017 Sandvine 59
Why Sandvine Revenue Assurance Solutions?

Detection for Granular application

encrypted traffic and identification to enable
fraud techniques revenue assurance

API-driven subscriber Industry leading zero

enrichment to ensure rating and sponsored
subscriber accuracy data fraud prevention
Unique IPTV Fraud
solution

©2018 Sandvine
Network Security Solutions
Defend your network and users from
cyber threats with network intelligence
to reduce costs and preserve quality
 OUR NETWORK SECURITY GOAL

PROTECT your NETWORK AND USERS

from QoE impacting attacks

©2018 Sandvine
Network Security Use Case Hierarchy

Network
Security

Network Security
User Protection
Protection Monitoring

Network Threat User Threat Security

Management Management Monitoring

©2018 Sandvine 63
Network Threat Management
Minimize network downtime

Use Case Description Key Technologies

Protect the network by detecting and mitigating DDoS Weekly Signature Updates including malware and
attacks, DNS attacks and threats, malware propagation, known attack vectors
and other network level threats
ContentLogic solutions for URL filtering of known
Network Users malware and phishing sites at scale

CTO/CISO DNS monitoring and protection to prevent core

network service interruptions
Network Operations
Network Engineering Unique Value Proposition
Business Value Sandvine’s Network Threat Management solutions
Network deliver carrier scale network threat mitigation at the
Reduced operational costs from network attacks and user and application layer that traditional firewall and
associated downtime Security
DDOS solutions cannot deliver as an in-line network
Enhanced QoE for network element for network operators that require Tbps of
network performance.
Reputational protection from negative PR for network
downtime and attack impacts on user base

©2018 Sandvine
User Threat Management
Enhance user security

Use Case Description Key Technologies

Protect network users by blocking malware Weekly Signature Updates including malware and
reconnaissance scanning, detecting when user devices known attack vectors
are infected with malware, and detecting/disrupting
communication with command-and-control channels ContentLogic solutions for URL filtering of known
malware and phishing sites at scale
Network Users
Subscriber enrichment for subscriber-level security
CTO/CISO services
Network Operations
Customer Care Unique Value Proposition
Business Value Sandvine’s User Threat Management solutions
Reduced operational costs from network attacks and Network deliver carrier scale user threat mitigation by
associated downtime integrating subscriber enrichment for user-level
Security
security services delivered in the network at multi-
Enhanced QoE perception by users Tbps rates.
Security services for revenue or increased user
stickiness and customer care visibility into services

©2018 Sandvine
Security Monitoring
Rich network and user security data source for SIEM systems

Use Case Description Key Technologies

Closely monitor a wide range of cyber threats in real- Weekly Signature Updates including malware and
time for tactical intelligence, and explore longer-term known attack vectors
trends to make informed strategic security decisions ContentLogic solutions for URL categorization of
known malware and phishing sites at scale
Network Users Subscriber enrichment for subscriber-level security
CTO/CISO visibility and awareness

Network Operations Flexible real-time and historical APIs for SIEM

integration
Customer Care Unique Value Proposition
Sandvine’s Security Monitoring solutions are able to
Business Value immediately detect and respond to network threats as
Network
Fine-grained network and user intelligence to feed they materialize, preventing further damage and
Security
security decisioning systems acting before threats turn into emergencies that
impact many users with a highly granular intelligence
Security visualization for network operations and fed into a SIEM system.
customer care for real-time attacks

©2018 Sandvine
Forward thinkers choose Sandvine

of IoT devices and traffic types identified

100s with Sandvine’s signatures for security
services and threat protection

©2017 Sandvine 67
Why Sandvine Network Security Solutions?

Encrypted traffic
Granular application
detection and
identification
classification

Network-based API-based integration

defense with SIEMs in real-time

Contextual Awareness
for users

©2018 Sandvine
Regulatory Compliance Solutions
Comply with changing network operator regulations
with network intelligence-based solutions
 OUR REGULATORY GOAL

ACT on COMPLIANCE laws

and still get an ROI

©2018 Sandvine
Regulatory Compliance Use Case Hierarchy

Regulatory
Compliance

Quality Traffic
Data Retention
Monitoring Management

Regulatory
Regulatory Data Regulatory Traffic Regulatory VOIP
Quality
Retention Management Management
Monitoring

©2018 Sandvine 71
Regulatory Data Retention
Mandatory data retention for operators and regulators

Use Case Description Key Technologies

Retain data from network users mandated by Weekly Signature Updates to maintain currency on
governmental agencies to comply with safety and applications and minimize data selected for retention
security laws while minimizing cost and storage space Subscriber enrichment for subscriber-level data
required selection
Network Users Flexible real-time and historical APIs for data
retention & integration
CTO/CISO
Role-based data browsing dashboard
Network Operations
Unique Value Proposition
Business Value Sandvine’s Regulatory Data Retention solutions
Minimize data storage required with surgical data Regulatory provide a rich data source that can easily integrate
selection and streaming to data storage with regulatory monitoring solutions while providing
Compliance
value to the operational teams within a network
Operational requirements satisfied with same system operator. These solutions scale to multi-Tbps for
required to meet regulatory needs carrier-scale deployments.

©2018 Sandvine 72
Regulatory Quality Monitoring
Quality KPI collection for operators and regulators

Use Case Description Key Technologies

Comply with regulatory requirements for quality ScoreCard for QoE KPI collection
monitoring and enable comprehensive network quality
data collection for user SLAs Subscriber enrichment for subscriber-level data
selection

Network Users High performance enabling full coverage monitoring

in virtualized package.
CTO/CISO
GUI and data export for KPIs into big data systems
Network Operations
Unique Value Proposition
Business Value Sandvine’s Regulatory Quality Monitoring solutions
Measure actual QoE delivered to network users Regulatory provide actual QoE metrics from the subscriber’s
experience in a virtualized deployment package. The
Compliance
Validation of SLAs promised to users and proactive QoE KPIs match the guidance offered by most TRAs
RCA for degraded QoE on network for the key broadband KPIs – throughput, latency,
and packet loss.
High QoE operators can market and promote their
QoE scores as measured by TRA

©2018 Sandvine 73
Regulatory Traffic Management
Traffic management for safety and security

Use Case Description Key Technologies

Manage applications and content allowed on a network Weekly Signature Updates to maintain currency on
based upon local regulatory requirements applications and URLs
Subscriber enrichment for subscriber-level traffic
Network Users management based on service plans
CTO/CISO Packets can be filtered, redirected, rejected, shaped,
or logged based upon requirements
Network Operations
Network Engineering
Unique Value Proposition
Business Value Sandvine’s Regulatory Traffic Management solution
Regulatory delivers the most granular traffic management
Fine-grained control of traffic on network to minimize options for operators that need flexibility to adapt to
the number of systems required to comply Compliance
new regulatory requests in real-time. Our solutions
also enable operational use cases, delivering a
Operational requirements satisfied with same system superior ROI for regulatory deployments.
required to meet regulatory needs

©2018 Sandvine 74
Regulatory VOIP Management
VOIP management for safety and security

Use Case Description Key Technologies

Comply with regulatory requirements to monitor and Weekly Signature Updates to maintain currency on
manage unlicensed/illegal voice-over-IP services VOIP applications and evasion techniques
Sophisticated encryption evasion techniques
detection, fed by machine learning algorithms
Network Users
Subscriber enrichment for subscriber-level traffic
CTO/CISO management based on service plans
Network Operations Packets can be filtered, redirected, rejected, shaped,
Network Engineering or logged based upon requirements
Unique Value Proposition
Business Value Sandvine’s Regulatory VOIP Management solution
Regulatory delivers the accurate VOIP management options for
Fine-grained control of VOIP traffic on network operators that need flexibility to adapt to new
Compliance
Operational requirements satisfied with same system regulatory requests in real-time. Our solutions also
required to meet regulatory needs enable operational use cases, delivering a superior
ROI for regulatory deployments.

©2018 Sandvine 75
Why Sandvine Regulatory Compliance Solutions?

Granular application
Detection for
identification for
encrypted traffic
traffic management

QoE metrics for actual

Frequent signature
user experience
updates
monitoring
Comprehensive VOIP
application
identification

©2018 Sandvine
In summary
Active Network Intelligence delivers a multiplier effect

Deepest Data Granularity Single Version of Truth Full Contextual Awareness

See everything “on-the-wire” Robust analytical understanding Understand users, services,
with detailed clarity, in real-time organizations can trust networks, technology

Any Condition, Any Action Versatility Embedded in the Business

Policy-driven automation, machine Works with what you have, enable any Feeds other systems and
learning, closed-loop business, handle the unexpected processes: put the data to work

©2018 Sandvine 77 77
Let Sandvine help
transform your network

Visibility Actions Flexibility Economics

 Questions?

©2018 Sandvine
Thank You!

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