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    Session 18 - BCP and DR

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    Prakhar SIngh
    Risk management is important for ERP implementation projects. It involves identifying, analyzing, assessing, treating, monitoring, and reviewing risks. Business continuity planning aims to minimize disruption from incidents and enable quick restoration. Key risks include natural disasters, security breaches, and application or infrastructure failures. Downtime can significantly impact revenue, productivity, reputation, and financial performance. Business continuity management provides a framework for building resilience to respond effectively to threats while safeguarding stakeholders. Cloud ERP services offer on-demand access and rapid scalability but have security and control concerns, while on-premise ERP offers more control but requires infrastructure maintenance.

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    Session 18 - BCP and DR

    Uploaded by

    Prakhar SIngh
    36 views28 pages
    Risk management is important for ERP implementation projects. It involves identifying, analyzing, assessing, treating, monitoring, and reviewing risks. Business continuity planning aims to minimize disruption from incidents and enable quick restoration. Key risks include natural disasters, security breaches, and application or infrastructure failures. Downtime can significantly impact revenue, productivity, reputation, and financial performance. Business continuity management provides a framework for building resilience to respond effectively to threats while safeguarding stakeholders. Cloud ERP services offer on-demand access and rapid scalability but have security and control concerns, while on-premise ERP offers more control but requires infrastructure maintenance.

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    Anirudh kapuriya chutiya

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    Risk management is important for ERP implementation projects. It involves identifying, analyzing, assessing, treating, monitoring, and reviewing risks. Business continuity planning aims to minimize disruption from incidents and enable quick restoration. Key risks include natural disasters, security breaches, and application or infrastructure failures. Downtime can significantly impact revenue, productivity, reputation, and financial performance. Business continuity management provides a framework for building resilience to respond effectively to threats while safeguarding stakeholders. Cloud ERP services offer on-demand access and rapid scalability but have security and control concerns, while on-premise ERP offers more control but requires infrastructure maintenance.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    36 views28 pages

    Session 18 - BCP and DR

    Uploaded by

    Prakhar SIngh
    Risk management is important for ERP implementation projects. It involves identifying, analyzing, assessing, treating, monitoring, and reviewing risks. Business continuity planning aims to minimize disruption from incidents and enable quick restoration. Key risks include natural disasters, security breaches, and application or infrastructure failures. Downtime can significantly impact revenue, productivity, reputation, and financial performance. Business continuity management provides a framework for building resilience to respond effectively to threats while safeguarding stakeholders. Cloud ERP services offer on-demand access and rapid scalability but have security and control concerns, while on-premise ERP offers more control but requires infrastructure maintenance.

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    of 28

    ERP IMPLEMENTATION PROJECTS:

    RISK MANAGEMENT &


    ASSESSMENT
    RISK MANAGEMENT
    It is unrealistic to expect a BCP to address every threat facing a
    business, no matter how unlikely it is or how trivial the impact.

    Risk Management has the following objectives:

     Identify risks and opportunities


     Analyze the risks in the process
     Assessing risks
     Set the risk treatment
     Monitor and review
     Construction of the risk matrix
    INCIDENTS THAT MAY AFFECT
    OPERATIONS
    INCIDENTS THAT MAY AFFECT OPERATIONS
    FIVE STAGE MODEL FOR RISK ASSESSMENT
    1. Understand the
    business and identify
    and assess the
    business continuity
    risks
    2. Developing
    continuity
    management
    strategies
    3. Developing the
    continuity plan
    4. Establish business
    continuity culture
    5. Continuous
    improvement
    RISK FACTOR IN THE IMPLEMENTATION
    OF ERP
    ERP IMPLEMENTATION RISK
    MANAGEMENT PROCESS
    RISK ASSESSMENT SCORING: IMPACT (HEAT MAP)
    BUSINESS CONTINUITY
    PLANNING
    EXECUTIVES ARE ASKING TOUGHER QUESTIONS..
    The past Today

    Do we really need a Am I sure that my business


    disaster recovery plan?
    CEO can keep going in a crisis or
    emergency?

    Do we have service Are we building operational


    level agreements CIO excellence into our IT
    with our users? service?

    IT How can we get the right levels


    If the system fails, how
    of security & availability in our
    quickly can it recover? Manager new system from day one?

    The past Today


    11
    Impact of LOSS

    12
    CUSTOMERS NEED TO IDENTIFY BUSINESS & IT RISKS…

    high natural disaster- fire, flood, adverse weather


    man made disaster- terrorism, malicious damage
    security breach- hacker
    denial of service attack
    virus attack
    internal security/fraud
    impact

    Compliance risk
    application failure
    power/ network failure
    software failure
    hardware failure

    planned downtime
    low
    low frequency high

    13
    IMPACT OF DOWNTIME

    $ Billions
    Revenue:
    Direct loss, compensatory Exponential Financial
    payment, lost future increase performance
    revenues, billing losses and
    investment losses
    Damaged
    reputation

    $ Impact
    Productivity: Productivity/
    Number employee x employees
    impacted x hours out x
    burdened hours = ?
    Direct financial/
    customer
    $ Millions

    Damaged reputation:
    Customers, competitors gain Constant
    advantage, suppliers, increase
    financial markets, business Time
    partners Minutes Days
    Downtim
    Financial performance:
    e
    Revenue recognition, cash The indirect impact of
    flow, credit rating, stock
    price, regulatory fines downtime can be far more severe and unpredictable

    14
    REASONS FOR FAILURE
    BUSINESS CONTINUITY

    IT IS…..
    Definition: The ability to adapt and
    respond to risks, as well as IT IS NOT…..
    Minimize the impact of a major
    disruption to normal operations and
    opportunities, in order to maintain Enable restoration of critical assets as
    soon as possible after a crisis
    continuous business operations, be a Recovery of information technology
    resources
    more trusted partner, and enable
    growth

    Business
    Continuity

    Disaster Recovery
    High Availability Continuous Operations
    Protection against
    Fault-tolerant, failure- Non-disruptive backups and
    unplanned outages, such as
    resistant infrastructure system maintenance coupled
    disasters,
    supporting continuous with continuous availability of
    through reliable and
    application processing applications
    predictable recovery
    BUSINESS CONTINUITY MANAGEMENT
    Business continuity management is a holistic
    management process that identifies potential threats
    to an organization and the impacts to business
    operations that those threats, if realized, might
    cause, and that provides a framework for building
    organizational resilience with the capability for an
    effective response that safeguards the interests of
    its key stakeholders, reputation, brand and value-
    creating activities.
    Example Disaster Recovery Services
    Service Providers : Consulting Services
    Andersen Consulting
    www.ac.com

    Bell Atlantic Federal CommGuard


    www.commguard.com

    Comdisco
    www.comdisco.com

    Computer Security Consultants, Inc.


    www.crciweb.com

    GSA Disaster and Business Recovery


    www.gsa-gsa.com

    Intessera Technologies Group


    www. intessera.com
    18
    Example Disaster Recovery Services
    Service Providers : Alternate Site Services
    ARC Disaster Recovery Services
    www.arcdrs.com

    Comdisco
    www.comdisco.com

    HP Business Recovery Services


    www.hp.com

    IBM Business Recovery Services


    www.brs.ibm.com

    SunGard Recovery Services, Inc. recovery.sungard.com


    19
    CLOUD BASED ERP / ON –
    PREMISES ERP
    CLOUD BASES SERVICES
    On-demand self-service Software as a Service (SaaS):
    Broad network access Applications that could be email, CRM,
    cloud storage, etc.
    Resource pooling: there is some degree
    of shared resources from which services Platform as a Service (PaaS): This includes
    draw as needed. web sites, web applications, etc.
    Rapid elasticity: customers’ needs may Infrastructure as a Service (IaaS):
    expand or contract, and the service will Typically, virtual machines hosted in the
    expand or contract with those needs. cloud and made available to the customer,
    who maintains the operating system on up.
    Measured service: customers are billed
    based on some measured consumption.
    That could be licenses, or CPU cycles, or
    Gigabytes of storage consumed, or
    number of mailboxes whatever the
    thing measured, that is how customers
    are billed.
    You pay for what you use.
    CLOUD ERP:
    CONCERNS
    AND BENEFITS
    ON-PREMISE ERP:
    CONCERNS AND
    BENEFITS
    SHORT LIST OF CLOUD ERP VENDORS
    NetSuite
    Epicor
    FinancialForce
    Acumatica
    Plex
    Rootstock
    Kenandy
    Aptean
    Unit4
    Ramco
    Workday
    COMPARISON OF CLOUD BASED VENDORS: BY PANAROMA
    RESEARCH GROUP (2013 REPORT)
    SAAS ERP
    VENDOR
    MARKET : 2017
    SaaS ERP
    Vendor Market :
    2017
    SaaS ERP
    Vendor Market :
    2017

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