Code of Business Conduct
Code of Business Conduct
Code of Business Conduct
Business Conduct
Dear Colleague:
I’m pleased to present our Code of
Business Conduct. This is a critically
important document because it
describes our company’s expectations
of every employee as we represent
Abbott in our daily work.
Abbott has a long history of doing business the right way. More
than 125 years ago, our founder, Dr. Wallace Abbott, was one of
the creators of what was known as the ethical pharmaceutical
industry, which first established the high standards of safety and
efficacy that are the foundation of the modern health care business.
Our Code crystallizes and builds on those principles to carry
this great tradition around the world and into the future.
Miles D. White
Chairman of the Board and Chief Executive Officer
Advancing Science
8 RESOURCES
Decision Making AID
Speak Up
Other Important Resources
H O N E S T Y, FA I R N E S S A N D I N T EG R I T Y
It is up to every person working for Abbott – at all levels of the
organization – to uphold the Abbott values (Pioneering, Achieving,
Caring and Enduring) and operate with honesty, fairness, and
integrity. Abbott’s long-term success depends upon the choices
we make every day. We are all responsible for understanding how
this Code applies to our work and decision-making, operating at all
times in line with this Code, and for promoting compliance with
this Code by others operating on Abbott’s behalf. The fundamental
message of the Code is straightforward: It’s up to each of us, as
Abbott employees, to build our company and our brand by holding
ourselves to the highest ethical standards and by operating with
honesty, fairness, and integrity.
D EC I S I O N M A K I N G
Abbott is a global company. We conduct business in over 150
countries around the world and our employees are citizens of
many nations with diverse cultures and beliefs. We must recognize
the global impact of our actions and decision making and realize
that Abbott is subject to many laws, regulations, and other
requirements that vary across the countries in which we operate.
Each of us will, at times, be faced with situations where the right
course of action about a new situation is hard to determine. We are
all expected to understand the Abbott principles embodied in this
Code, along with the Abbott policies and procedures applicable to
our work. Many additional resources are available at Abbott for
advice and guidance, including:
Human Resources
D EC I S I O N M A K I N G CO N T I N U ED
These resources can help guide decision making. Our decision
making AID is also available to help work through issues when the If you are unsure about the
best path forward is not obvious. This tool provides an approach to right course of action, follow the
thinking through the alternatives to, and impacts of, decisions we steps outlined in the Decision
may face in our work. Making AID section.
In addition, help is always available to ensure understanding of this
Code’s requirements. General assistance and contact information
for your local or regional Office of Ethics and Compliance
personnel is available on the OEC website (abbottworld.abbott.
com/EthicsCompliance).
PAT I EN T S A N D CO N S U M ER S
H E A LT H C A R E P R O F E S S I O N A L J U D G M EN T
P R O D U C T Q UA L I T Y
WHAT DO I DO IF
SOMEONE TELLS ME ABOUT
A PRODUCT QUALITY ISSUE?
Q: What do I do if someone tells me about a product
quality issue?
A: If we become aware of an unfavorable user result that
occurred while using an Abbott product, we must report it to
the appropriate individuals or groups within Abbott.
We must report adverse events with any of our products in
the timeframe required by our division procedures, even
if we are not sure there is a cause-and-effect relationship
between the product and the “event.”
P R O D U C T Q UA L I T Y CO N T I N U ED
We are committed to timely identifying, evaluating, and addressing Learn more about our quality
product safety issues. We provide health care professionals procedures: abbottworld.abbott.
and institutions with the information they need in order to use com/Quality
Abbott’s products safely and effectively, and we communicate
with regulatory or public health agencies in the event of potential
safety concerns.
We take action to prevent counterfeiting, illegal diversion,
and theft of our products. We adhere to all applicable trade
regulations, such as export and import controls issued by the
United States and other governments for foreign policy and
national security reasons. Trade regulations include sanctions,
restrictions on exporting of certain products, and prohibitions on
conducting business with certain individuals, groups or entities.
P R O D U C T P R O M OT I O N
We promote and sell our products Learn more about the U.S.
Food, Drug, and Cosmetic Act:
with honesty and integrity. fda.gov/regulatoryinformation/
Our statements about our products, in all materials and legislation/federalfooddrugand
communications, will be balanced and truthful and consistent cosmeticactfdcact/default.htm
with the approved label. In promoting our products, we provide
information that is consistent with scientific evidence, leading
medical practice, and the approved product labeling requirements
in the countries where we operate.
P R O D U C T P R O M OT I O N CO N T I N U ED
I N N OVAT I O N
A DVA N C I N G S C I EN C E
CO L L A B O R AT I O N
O U R CO N N EC T I O N TO E AC H OT H ER
We all share in the responsibility to live our values every day.
By demonstrating and supporting ethical behavior, we positively
impact the culture of Abbott. We are all responsible for
understanding how this Code applies to our work and the
role we perform in the company.
Managers and supervisors, as leaders in the organization, must We all share in
demonstrate a strong commitment to our values and lead by
example. They must always promote and support ethical behavior
the responsibility
by employees. Managers must help ensure that employees to live our values
understand their responsibility to abide by this Code and every day.
must foster a work environment that allows employees to
feel comfortable asking questions and voicing concerns
without fear of retaliation.
R EP O R T I N G CO N C ER N S
R EP O R T I N G CO N C ER N S CO N T I N U ED
Corrective actions related to Code violations may include Learn more about the policies
disciplinary action (up to and including termination), and procedures related to
or legal action for: the Office of Ethics and
Compliance: icomply.abbott.
com
Authorization of or participation in a violation;
R EP O R T I N G CO N C ER N S CO N T I N U ED
It is never acceptable to retaliate against anyone who raises Learn more about the different
concerns about whether business activities are in line with channels available to ask
the Code. Alleged retaliation should be reported to the questions and raise concerns in
Office of Ethics and Compliance or Human Resources. the Speak Up section.
Our commitment to the work that we do drives us to not
just follow the letter of the laws that apply to our work,
but to be mindful of the ethical expectations that come
with being a leader in a business like ours.
WHAT IF
I FACE RETALIATION?
Q: What if I face retaliation?
A: The company strictly forbids any
retaliation against any person who raises
a concern. Complaints made in good faith
will not expose you to any sanctions,
regardless of whether the underlying facts
prove to be correct. If you believe you have
faced retaliation of any kind, please report
it so that the company can investigate.
EQ UA L O P P O R T U N I T Y
FA I R T R E ATM EN T
FA I R T R E ATM EN T CO N T I N U ED
W O R K EN V I R O N M EN T
CO M M U N I T Y I N VO LV E M EN T
P O L I T I C A L CO N T R I B U T I O N S
EN V I R O N M EN TA L R E S P O N S I B I L I T Y
FA I R D E A L I N G
AVO I D I N G CO N F L I C T S O F I N T ER E S T
AVO I D I N G CO N F L I C T S O F I N T ER E S T CO N T I N U ED
If competing actions, interests, or relationships make it difficult Learn more about how to
to perform your work objectively and effectively, or if you or a avoid, or disclose and manage,
family member could receive improper personal benefit as a result potential conflicts of interest:
of a position with or connection to Abbott, you must disclose the speakup.abbott.com
potential conflict of interest in accordance with Abbott’s conflict
of interest guidelines and excuse yourself from situations where
the conflict could impact your business judgment.
IS IT OKAY TO TAKE ON
EMPLOYMENT OUTSIDE OF ABBOTT?
Q: I work in Finance and, because the disclosure of confidential
of my academic performance, information from Abbott.
I have always been in contact Is this a conflict of interest?
with the academic world, so a
A: Because outside employment
University has contacted me
could pose a conflict of interest, you
to teach classes on Analysis
were correct to disclose the potential
and Evaluation of Financial
conflict of interest and discuss with
Statements. I’ve discussed with
your manager. After you’ve consulted
my manager, and we agree that it
with your manager, evaluated the
is a job where the functions are
situation together, and determined
completely independent of those
that the new job does not affect the
in Abbott; the work schedule does
performance of duties for Abbott, this
not interfere with my Abbott
situation would not be considered a
work and it does not require
conflict of interest.
AVO I D I N G CO N F L I C T S O F I N T ER E S T CO N T I N U ED
P R OT EC T I O N O F A B B OT T A S S E T S & R EP U TAT I O N
P R OT EC T I O N O F A B B OT T A S S E T S & R EP U TAT I O N
CO N T I N U ED
Learn more about our
In external interactions, we need to be mindful of whether we policy on electronic media
can be identified as affiliated with Abbott, and consider how any use: myhr.oneabbott.
statements related to our work may reflect on the company. com/GL-EN/English%20
This is especially crucial in the context of social media where Documents/C-118%20
interactions are quick and dynamic and can become highly Electronic%20Media%20Use.
visible. Careless communications can pose a significant risk to pdf
Abbott’s reputation. We are all responsible for employing careful
communication strategies in our communications and protecting
Abbott’s confidential information.
CO N F I D EN T I A L I N F O R M AT I O N
CO N F I D EN T I A L I N F O R M AT I O N CO N T I N U ED
Similarly, we respect the intellectual property rights of Learn more about our policy on
others and will not inappropriately obtain or misuse their Insider Trading: abbottmfiles.
confidential information. oneabbott.com/Default.
Misuse of specific confidential information is prohibited by aspx?#3E4088E6-D40A-
law, such as laws prohibiting insider trading based on non-public 4DA2-90B9-76B55D51A390/
information. Insider trading is both unethical and illegal, object/0/9698/latest
and we must not buy or sell securities of Abbott, or of other
companies doing or expected to do business with Abbott,
based on such information.
WHAT DO I
DO IF I SEND
SOMETHING TO THE
WRONG PERSON?
Q: What do I do if I have inadvertently
sent a list of patient names and email
addresses to the wrong external email
recipient?
A: Patient names and other patient
information are considered sensitive
information we need to protect. If such
information has been compromised in any
way, you should follow internal processes to
notify relevant internal stakeholders about
the incident. You should contact Abbott’s
Global Service Desk to report this incident.
CO N F I D EN T I A L I N F O R M AT I O N CO N T I N U ED
We respect the privacy of those who entrust their personal Learn more about the
information to us, including our colleagues and the people privacy and data protection
who recommend, prescribe, and use our products. When we requirements for your location:
collect personal information in the course of our business, we abbottworld.abbott.com/Legal/
appropriately inform the people whose information we collect GBLPRIV
about how it will be used, and obtain appropriate consent or
authorization. We do not sell personal information or obtain
personal information from sources that do not have authorization.
We protect personal and sensitive information from unauthorized
disclosure and use. Many locations have strict regulations
requiring companies to protect personal information collected
and used in the course of business, especially for the most sensitive
categories of personal information, and we are committed
to understanding and following these requirements.
A N T I-B R I B ER Y
A N T I-B R I B ER Y CO N T I N U ED
Anti-bribery, anti-corruption, and “anti-kickback” laws make it
especially important that we demonstrate our commitment to Learn more about anti-bribery
preventing improper influence in business transactions in all of and anti-corruption laws from
our interactions. The U.S. Foreign Corrupt Practices Act, the U.K. around the world:
Bribery Act, and other relevant laws potentially apply to Abbott’s http://abbottworld.abbott.
activities around the world, and bribery is illegal everywhere. com/Legal/anticorr
G I F T S , M E A L S A N D EN T ER TA I N M EN T
Because anti-bribery principles require that we never offer
or provide anything that directly or indirectly benefits any
person to secure a business advantage, we set limits surrounding
gifts, meals and entertainment. Our policies and procedures
related to limits on and reporting of brand reminders, gifts,
cultural courtesies, meals and hospitality are in place to help
ensure that we do not provide any benefit that could interfere
with professional judgment.
G I F T S , M E A L S A N D EN T ER TA I N M EN T CO N T I N U ED
ACC U R AT E B O O K S A N D R ECO R D S
CO M P L I A N C E W I T H L AW S
FA I R CO M P E T I T I O N
APPLICABILIT Y
This Code applies to all officers and employees of Abbott, in all
locations where Abbott’s divisions and affiliates operate around the
world. This document sets forth the actions expected from all of
us, including outside entities acting on Abbott’s behalf, whenever
conducting business for Abbott; it is not a contract of employment.
WA I V ER S A N D A M EN D M EN T S
Abbott will make public disclosure, to the extent required by
applicable laws, rules and regulations, of any waivers of, or
amendments to, this Code.
Any waiver of this Code for a person covered by this Code may be
made only by the Chief Executive Officer (or designee), except that
a waiver for an Executive Officer requires approval by the Audit
Committee of the Abbott Board of Directors.
A
Assess the course Is it legal?
of action Does it comply with Abbott policy?
Does it align with Abbott values and culture?
I
Evaluate the How will this affect the patients and consumers
possible impact of Abbott?
Could this affect Abbott’s reputation? (Would
you be concerned if this appeared in the news or
headlines?)
Could this have an impact on any of Abbott’s
other stakeholders?
D
Decide If you feel confident your decision balances the
interests of all stakeholders, proceed.
If you are still unsure about the right course
of action, consider alternatives, speak to your
manager, the Office of Ethics and Compliance,
Human Resources, and/or the Legal Division.
SPE AK UP
We offer several channels where you can ask questions
and raise concerns. To learn more about our reporting
program, visit speakup.abbott.com.
ASKING QUESTIONS
If you have a question about your specific obligations, talk to your manager,
OEC, HR, or Legal.
R A I S I N G CO N C ER N S
Visit our multilingual Ethics and Compliance Helpline (http://speakup.abbott.
com) available globally 24/7 to voice your concerns about a potential violation
of our company’s values and standards of conduct.
You can also email [email protected] to report a potential violation.
OTHER IMPORTANT
RESOURCES
M A N AG ER O R S U P ER V I S O R
If you have questions on how our Code of Business Conduct
applies to your specific job role, the best place to start is with your
immediate manager or supervisor.
A B B OT T CO R P O R AT E P O L I C Y P O R TA L
For our corporate policies and procedures applicable
companywide, visit the Abbott Corporate Policy Portal:
abbottworld.abbott.com/GlobalPolicy
O F F I C E O F E T H I C S A N D CO M P L I A N C E (O EC )
The OEC is a corporate resource available to address your questions
or concerns about our company’s values and standards of conduct.
OTHER IMPORTANT
RESOURCES CONTINUED
HUM AN RESOURCES
For employee-related issues, such as concerns involving
management and/or other employees, contact your local
Human Resources (myhr.oneabbott.com) representative.
L EG A L D I V I S I O N
If you have questions about the laws, regulations, and
acceptable business practices, the Legal Division
(abbottworld.abbott.com/Legal) can assist you.
OTHER IMPORTANT
RESOURCES CONTINUED
OT H ER R E S O U R C E S
There are many other resources available to you: