A006C-12C STIRLING Portable Air Conditioner IM-V1.3

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Portable Air Conditioner

Model Number A006C-12C

INSTRUCTION MANUAL
IM Version No: V1.3 Issue Date: 13 July 2015

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AUS 1300 886 649
MODEL: A006C-12C PRODUCT CODE: 49381 10/2015 N13275
Welcome
Congratulations on choosing to buy a STIRLING® product.
All products brought to you by STIRLING® are manufactured to the highest
standards of performance and safety and, as part of our philosophy of customer
service and satisfaction, are backed by our comprehensive 3 Year Warranty.
We hope you will enjoy using your purchase for many years to come.

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Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
08 Product Overview
10 Installation
13 Getting Started
15 Instructions
17 FAQs & Troubleshooting Guide
18 Other Useful Information
23 Repair and Refurbished Goods or Parts Notice

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Portable Air Conditioner

Warranty Details
The product is guaranteed to be free from defects in workmanship and parts
for a period of 36 months from the date of purchase. Defects that occur
within this warranty period, under normal use and care, will be repaired,
replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition
to all rights and remedies in respect of the product that the consumer
has under the Competition and Consumer Act 2010 and similar state and
territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.

3
YEAR WARRANTY

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General Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with
this type of product. The safety precautions enclosed herein reduce the risk
of fire, electric shock and injury when correctly adhered to. Make sure you
understand all instructions and warnings. Keep the manual in a safe place
for future reference, along with the completed warranty card and purchase
receipt. If you sell or transfer ownership of this product, pass on these
instructions to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance, including the following:
Electrical safety and cord handling
• Voltage: Before turning on the air conditioner, ensure the electrical voltage
and circuit frequency correspond to those indicated on the appliance.
• Socket: Ensure your electrical outlet is properly installed and earthed.
• Moisture: To reduce the risk of electrocution, never operate the appliance
with wet hands; never submerge it in water or spill liquids into it. Do not use
it in a bathroom or laundry, or where it can be splashed with water.
• Power supply cord: Do not kink or damage the cord. Do not pull the cord
or place it near a heat source. Always unwind the cord completely to avoid
overheating. Run the cord in such a way so that no one will trip over it.
• Extension cord/adaptor: Do not use this appliance with an extension cord
or power adaptor.
• Damage: If the supply cord is damaged, it must be replaced by the
manufacturer or its service agent or a similarly qualified person in order to
avoid a hazard.
• On/off switch: Do not use the mains plug to start and stop the unit; always
use the on/off switch on the control panel to start and stop the unit.
• When not in use: Switch the air conditioner off and unplug it when it is not
in use, but do not unplug it when it is in operation, as this could create a
spark and cause a fire.
• Disconnect: Turn off the unit first and then unplug it when it is not in use
and before maintenance or cleaning. Grip by the plug, do not pull by the
cord when disconnecting.
• RCD: The installation of a residual current device (safety switch) is
recommended to provide additional safety protection when using electrical
appliances. It is advisable that a safety switch with a rated residual
operating current not exceeding 30mA be installed in the electrical circuit
supplying the appliance. See your electrician for professional advice.

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General Safety Instructions (Cont.)
Installation
• Proper installation: Install the appliance according to the instructions
in this manual. Improper installation may result in the risk of fire, electric
shock and/or injury. We assume no responsibility for any eventual damages
caused by improper installation or faulty use.
• Upright position: Place the unit on a flat surface to reduce the risk of it
tipping over. Do not tilt the unit, always keep it upright. If the unit has not
been kept upright (such as during storage), wait for at least 24 hours before
operation.
• Obstructions: Do not locate the air conditioner where furniture or other
objects can obstruct the airflow.
• Do not cover: Do not cover the air conditioner or obstruct any air inlet or
outlet grilles. Obstructing these openings causes a fire hazard, reduces the
operating efficiency and may lead to malfunction or damage.
• Chemicals: Do not install the air conditioner in environments where the
air could contain gas, oil or sulphur. Do not let chemical substances come
into contact with the unit. Do not use the unit in the presence of flammable
substances or vapour such as alcohol, insecticides, petrol etc.
• Heat: Do not install the air conditioner near sources of heat, or exposed to
direct sunlight.
• Room size: The unit is designed for use in a room of 18-28m2 size.
• Clearances: Always keep a clearance of at least 30cm from walls, furniture
and curtains.
Usage conditions and restrictions
• Intended use: This appliance is intended for air conditioning domestic
environments. It is not suitable for commercial or industrial use. Do not use
it for any other purpose (such as drying clothes, cooling food etc.), and
only use it as described in this manual.
• Common sense: These instructions are not intended to cover every
possible condition and situation. As with any electrical appliance, common
sense and caution are therefore always recommended when installing,
operating and maintaining the unit.
• No outdoor use: Do not use the unit outdoors.
• Usage restriction: The appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person
responsible for their safety.

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General Safety Instructions (Cont.)
• Children: Young children should be supervised to ensure they do not play
with the appliance. Close supervision is necessary when any appliance is
used by or near children.
• Startup settings: Set the unit to maximum cooling and high speed
ventilation for the initial startup, then adjust the unit down to a more
comfortable setting as required.
• Cold air exposure: Never remain directly exposed to the flow of cold air
for a long time, as direct and prolonged exposure to cold air from the air
conditioner could be dangerous for your health. Take particular care in
rooms where there are children, old, or sick people.
• Air outlets: Do not insert any objects, or your fingers, into the air outlet,
and make sure to warn children of the dangers.
• Airflow direction: Do not direct the airflow onto plants or animals, as long
and direct exposure to cold air from the air conditioner could adversely
affect them.
• Cooling efficiency: To help cooling efficiency, keep blinds and curtains
closed during the sunniest part of the day. Close off any fireplace damper,
floor and/or wall register so cool air does not escape through the chimney
or duct work.
• Moving the appliance: When moving the air conditioner, always turn off
and disconnect the power supply, and move it slowly.
Cleaning and maintenance
• Disconnect: Make sure the appliance is disconnected from the power
supply when it will not be used for a long time and before carrying out any
cleaning or maintenance.
• Air filter: Keep the air filter clean. Do not use the unit without the air filters
fitted. Using it without air filters could cause an excessive accumulation of
dust or waste on the inner parts of the device with possible subsequent
failures.
• Service and repair: The air conditioner has no user-serviceable parts
contained inside. Do not attempt to disassemble, modify or conduct
repairs on this unit. It has been built in accordance with relevant safety and
performance standards. An electrical specialist must carry out all repairs.
Contact our after sales support line for advice on service.

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Product Overview
Scope of delivery Front view
2 1
A Parts list
1 Cold air outlet 3
2 LED screen
3 Control panel
(see page 13 for details)
4 Castor wheels
5 Rear cover
6 Front cover
7 Air inlet grilles
8 Exhaust outlet grille
9 Power cord
10 Condensation water
drainage outlet with
stopper

4
Side view
5
6

Rear view

10

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Product Overview (Cont.)
B Window installation kit Window installation kit
11 Flexible exhaust hose
12 Rectangular hose connector
13 Oval hose connector 11
14 Adjustable window slider
(67.5cm to 123cm)
C Accessories
15 Remote control 12
(see page 14 for details)
16 3V Lithium button cell for the
remote control
(not shown, supplied in a
double sealed plastic bag)
13
D Documentation
Instruction manual (not shown)
Quick start guide (not shown)
Warranty certificate (not shown)

14

WARNING! Remote control

15

Keep batteries out of reach of


children. Swallowing may lead to
serious injury or death in as little as
2 hours due to internal burns.
If swallowed, go straight to a
hospital emergency room.
Dispose of used batteries immediately.

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Installation
Unpacking
• This product has been packaged to protect it against transportation damage.
Unpack the appliance and keep the original packaging carton and materials
in a safe place. It will help prevent any damage if the product needs to be
transported in the future, and you can use it to store the appliance when it
is not in use. In the event the carton is to be disposed of, please recycle all
packaging materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children,
so ensure all packaging materials are kept out of their reach and disposed
of safely.
• Unwind the cord fully and inspect it for damage. Do not use if any part is
damaged. In case of damage, contact our after sales support line for advice.
• Read the manual to familiarise yourself with all parts and operating principles.
Pay particular attention to the safety instructions on the previous pages.
Electric shock hazard!
Before installation or servicing, ensure the unit is switched off and
disconnected from the power outlet to prevent possible injury.
Installation: the location
When deciding on an installation place, keep the following points in mind:
• The area must be flat and the air outlets must not be covered up.
• There must be a properly earthed AC 220~240V 50Hz power point nearby.
• The air exhaust can be installed in a vertical or horizontal sliding window
(Fig. 1). Window installation instructions follow on the next pages.
• There must be a clearance of at least 30cm between the appliance and
the wall or any other obstacles (Fig. 2). Maintaining this 30cm clearance is
essential; failure to keep that distance can result in the unit malfunctioning
or causing injury.
NOTE: D  o not install this appliance at a dry cleaner’s premises.

Fig. 1 Fig. 2

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Installation (Cont.)
Installing the air exhaust duct
The portable air conditioner window kit comes with the following parts:

Flexible exhaust Rectangular hose Oval hose Adjustable window slider


hose connector connector 67.5cm to 123cm

Installing the exhaust hose


• Fit the rectangular exhaust hose Fig. 3
connector to the exhaust outlet grille at
the back of the air conditioner (Fig. 3).
• Insert one end of the flexible exhaust
hose into the opening and twist to fix it
in place (Fig. 4).
• Extend the flexible hose. Then insert
the other end of the hose into the round
opening of the oval hose connector and Fig.4
twist to fix in place (Fig. 5).
Temporary installation
• For temporary operation (in fan mode
only), lead the oval (discharge) end of the
hose connector out of an open window.
NOTE: Ambient air will still be able to
enter the room this way. To cool the
room effectively, the window kit must be
properly installed. Fig. 5
Installing the window kit
Your window kit has been designed to fit
most standard ‘horizontal’ and ‘vertical’
window applications, but for certain types
of windows it may be necessary for you
to improvise/modify some aspects of the
installation procedure.
IMPORTANT!
Keep the length of the air exhaust hose to the
minimum length necessary during operation.

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Installation (Cont.)
Horizontally opening window (Fig. 6)
• Adjust the window slider to the length of a horizontally opening window.
• Fit the slider to the bottom of the window sill, then close the window.
• Fit the oval exhaust hose connector through the opening to the outside.
Fig.6

Vertically opening window (Fig. 7)


• Adjust the window slider to the height of a vertically opening window.
• Fit the slider to the side of the window, then close the window.
• Fit the oval exhaust hose connector through the opening to the outside.
Fig.7

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Getting Started
Control panel

1 2 2 3 4 5 6 7 8

1 Power on/off button: Press to turn the unit on or off.


2 Temperature + /- buttons: Press to set the desired room
temperature. With each press of the [ + ] or [ - ] button, the temperature
setting will be increased or decreased by 1°C.
These buttons can also be used to set the timer, in hours.
3 Signal receiver: Aim the remote control at this sensor.
4 Display screen: See below for a detailed view.
5 Full indicator light: Indicates when the drip tray is full of condensation
water (see page 19 for drainage methods).
6 Mode button: Press repeatedly to select the desired mode of operation
(auto, cooling or dehumidifying).
7 Fan speed button: Press, repeatedly, to choose a fan speed.
8 Timer On/Off button: Press to set the time period (in hours) for
automatic switch-on/switch-off, or to delete the timer setting.

Display screen 1 2
1 Auto mode icon
2 Fan speed icon
3 Cooling mode icon
4 Temperature and Timer setting
5 Timer icon
6 Temperature scale (°C)
7 Dehumidifying mode icon

3 4 5 6 7

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Getting Started (Cont.)
WARNING!

1 4

2 5

3 6 Keep batteries out


of reach of children.
Swallowing may lead to
serious injury or death in
as little as 2 hours due to
internal burns.
If swallowed, go straight
to a hospital emergency
room.
Dispose of used batteries
immediately.

Remote control 7
1 Power on/off button: Press to turn the unit on or off.
2 Temperature + button: Press to set the desired room temperature.
With each press of the button, the temperature setting will be increased
by 1°C. (This button can also be used to set the timer, in hours.)
3 Speed button: Press to choose high, middle or low fan speed.
4 Timer button: Press to set the time period (in hours) for automatic
switch-on/switch-off, or to delete the timer setting.
5 Temperature - button: Press to set the desired room temperature. With
each press of the button, the temperature setting will be decreased by
1°C. (This buttons can also be used to set the timer, in hours.)
6 Mode: Press repeatedly to select the desired mode of operation (auto,
cooling or dehumidifying).
7 Battery holder: A CR2025 3V lithium button cell is supplied to power the
remote control. To insert it, push in the tab and pull out the battery holder.
Insert the battery with the (+) marking facing upwards, then push the
holder with the battery securely back into the unit.

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Instructions
• Before switching the unit on for the first time, make sure you have properly
installed the exhaust hose (see pages 11-12) and inserted the battery into
the remote control (see page 14).
• Plug the portable air conditioner into a properly earthed 220~240V AC 50Hz
mains socket and switch on power to the outlet.
NOTE: Do not connect it to a multiple socket outlet that is also being used
for other electrical appliances. Do not connect it to an extension cord.
• Upon connection, the unit will emit one short beep. Press the ON/OFF
button and the unit will start operation.

IMPORTANT!
• Allow 30 seconds for cool airflow through the louvres. When turned
on, the cooling compressor requires up to 30 seconds to complete its
startup procedure, after which cool air will be produced (check for cool
air by placing your hand near the louvres).
• Avoid starting the air conditioner soon after switching off, and avoid
switching it off immediately after switching on. Allow at least five
minutes in between switching the unit on and then off, or vice versa.
This allows the compressor time to prepare for the next cycle. If the air
conditioner is turned off and then back on soon after (not recommended),
the compressor will require a few extra minutes before producing cool air.
• When using functions in Cooling and Dehumidifying mode, keep an
interval of at least three minutes between each ON and OFF.

Cooling mode
IMPORTANT: W  hen using the portable air conditioner in cooling or auto
mode, the flexible exhaust hose must be vented through an
open window to exhaust warm air from the room.
• Press the MODE button until the cooling mode icon appears.
• Press the TEMP- ( ) or TEMP+ ( ) button repeatedly to set the desired
room temperature between 16°C and 31°C.
• Press the FAN SPEED button to select the fan speed: high, middle or low.
NOTE: For best cooling efficiency, make sure that:
* Curtains/blinds are closed if your room is directly exposed to the sun.
* The air conditioner is located away from any heat source.

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Instructions (Cont.)
Dehumidifying mode
IMPORTANT: F  or best efficiency in dehumidifying mode, make sure that
windows and doors are kept closed.
• Press the MODE button until the dehumidifying mode icon appears. The
unit will automatically maintain the room temperature at 2°C lower than the
current room temperature (within the 16°C to 31°C range).

Auto mode
In this mode, the air conditioner will automatically decide on the most suitable
mode: cooling, dehumidifying or fan, as illustrated in the table below:

Room Temperature Mode Set Temperature


23°C Fan ---
23°C — 26°C Dehumidify 23°C
26°C Cooling 25°C

Timer operation
The air conditioner has a 24 hour timer you can set to start the unit at a later
time, or to switch off the unit automatically.
On-Timer setting
• With the unit switched off (but power supplied), press the TIMER button
once to activate the timer: the display screen will show and “01” will
be flashing.
• Press the ( ) or ( ) button repeatedly to set the number of hours after
which you want the unit to start operation. For example, to start the unit
in three hours, select ( 3 ).
• Press the TIMER button again to confirm the set time.
• To cancel the set time, press the TIMER button a third time.
Off-Timer setting
Use the same procedure as above, but while the unit is switched on, to set
an auto off time.

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FAQs & Troubleshooting Guide
If you experience problems with your portable air conditioner, or it appears
not to be operating correctly, check the information below for solutions
to common problems. If none of the solutions offered help you solve your
problem, please contact our after sales support centre for advice.
Do not attempt to repair the appliance yourself!

Problem Possible Cause Solution


The water full indicator lamp
Unit does not blinks, indicating that the drip Drain the condensation water
start when manually (see page 19).
tray is full.
pressing the
on/off button. The room temperature is lower Reset the temperature.
than the set temperature.
Make sure all windows
Doors or windows to the
and doors to the room are
room are open.
closed.
There are heat sources inside Remove the heat sources, if
the room. possible.
Low cooling
The exhaust air hose is not Connect or clean the
performance
connected, or blocked. exhaust air hose.
The temperature setting is too
Reset the temperature.
high.

The air inlet is blocked. Clean the air inlet.

The ground is not level or not Make sure to place the unit
flat enough. on a flat, level ground.
Noisy The sound comes from the
This is normal and no cause
refrigerant flowing inside the
for concern.
air conditioner.
Call for service to replace
The room temperature sensor the room temperature
E0 Code
failed. sensor (the unit can also
work without replacement).
E2 Code Water full. Drain the water manually

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Other Useful Information
Care and cleaning

Electric shock hazard!


Before cleaning and servicing, ensure the unit is switched off and
disconnected from the power outlet to prevent possible injury.

If the housing surface needs cleaning, wipe it with a damp cloth, then dry with
a soft, dry cloth.
CAUTION: Do not wash the unit directly. Do not use any solvent or alcohol-
based cleaning agent on any surface. Using such harsh cleansers will scratch
or damage the surface, or can even lead to deformation of the housing.

Cleaning the air filters


If the air filters clog up with dust, the airflow volume will be reduced. Clean
the filters once every two weeks.
• Pull the air filters at the side of the air conditioner out by the handle (Fig. 8).
• Push the handles of the air filters at the back of the air conditioner slightly
upwards and then remove the air filters for cleaning (Fig. 9).
• Clean the air filters with a mild detergent in warm water (max. 40°C), rinse
and let dry thoroughly in the shade before reinstallation.

Fig. 8 Fig.9

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Other Useful Information (Cont.)
Before storage
Fig.10
At the end of the summer season,
follow the simple steps below before
disconnecting and storing the
portable air conditioner. The ambient
temperature should be below 23°C.
• Place a pan under the water
drainage outlet at the back and
remove the stopper (Fig. 10).
Any condensation water that has
accumulated will drain into the pan.
• Operate the unit in auto mode for a
few hours to let the drainage pipe
dry.
• Switch off the unit and disconnect
the plug from the power supply.
• Tie the cable with a string.
• Store the appliance in its original
carton, or wrap it with a plastic bag, Condensation water drainage
and keep it in a dry, cool place. outlet with stopper

Condensation water drainage methods


• Condensation water that forms during cooling will drop into an in-built drip
tray and will be evaporated automatically.
• If too much condensation water accumulates that cannot be evaporated
automatically, or if the water pump is damaged, the FULL indicator will
illuminate and you will have to drain the water manually via the drain outlet
at the rear of the unit in order for the air conditioner to continue cooling.
See “Before storage”, above, for manual drainage instructions.

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Other Useful Information (Cont.)
Service and repair
If you look after your portable air conditioner it should give you years of good
service. Should you experience problems with the appliance that you cannot
solve yourself using the advice given on page 17, please contact our after
sales support centre for advice.
Do not attempt to repair the appliance yourself!
Spare parts
Our after sales support centre stocks the following spare parts for the
A006C-12C STIRLING Portable Air Conditioner. To purchase a part, call the
centre on 1300 886 649 or email us at [email protected]
• Air inlet grilles (large and small, for rear of housing)
• Castor wheel
• Compressor capacitor
• Control panel/main PCB
• Display PCB
• Dust screen, small, with frame
• Exhaust adaptor
• Flexible exhaust hose
• Flexible exhaust hose connector
• Motor capacitor
• Power PCB
• Pump wheel
• Remote control
• Stopper
• Transformer
• Under-fan wheel, large and small
• Under motor
• Drip tray
• Window installation (ventilation assembly) kit

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MODEL: A006C-12C PRODUCT CODE: 49381 10/2015
Other Useful Information (Cont.)
Technical specifications
Cooling capacity: 3.5kW / 12000 BTU
Rated voltage: 220-240VAC
Rated frequency: 50Hz
Rated current: 6.0A (Cooling)
Rated input: 1340W (Cooling)
Cooling area: 18–28m2
Timer: 24 hour timer
Mode of operation: Control panel with LED screen and remote control
Remote control battery: 3V Lithium button cell
Fan speeds: 3 (low/medium/high)
Operation modes: 3 (cooling/auto/dehumidifying)
Refrigerant: R410A, 570g
Design pressure: 1.2(Lo)/3.8(Hi)MPa
Max. operating
pressure for exchanger: 3.3MPa
Moisture removal: 1.5L/h
Temperature range: 16-31°C (cooling mode only)
Resistance class: IP20
Weight: 25.2kg
Dimensions: 415mm (W) x 291mm (D) x 721mm (H)
Window kit inclusions: Flexible exhaust hose
Rectangular hose connector
Oval hose connector
Window slider for horizontally or vertically opening
windows (adjustable from 67.5cm to 123cm)

Compliance
This product complies with the following standards:
Electrical safety: AS/NZS 60335.1:2011+A1:2012 and AS/NZS
60335.2.40:2006
Electromagnetic compatibility: EN 55014-1:2006+A1:2009+A2:2011.

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Other Useful Information (Cont.)
Responsible disposal
At the end of its working life, do not throw this appliance out with your
household rubbish. Electrical and electronic products contain substances
that can have a detrimental effect on the environment and human health
if disposed of inappropriately. Observe any local regulations regarding the
disposal of electrical consumer goods and dispose of it appropriately for
recycling and recovery of the refrigerant. Contact your local authorities for
advice on recycling facilities in your area.

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Portable Air Conditioner

Repair and Refurbished


Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on
a mobile telephone, songs stored on a portable media player, games saved on
a games console or files stored on a USB memory stick) during the process of
repair, some or all of your stored data may be lost. We recommend you save this
data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Telephone: 1300 886 649 (Aust) - Fax: (02) 9975 2688
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)

3
Email: [email protected]

YEAR WARRANTY

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Warranty returns
Should you for any reason need to return this product for
a warranty claim, make sure to include all accessories with
the product.

Product does not work?


If you encounter problems with this product, or if it fails to
perform to your expectations, make sure to contact our
After Sales Support Centre on 1300 886 649 before
returning it to the store for a refund.
For an electronic copy of this manual, go to www.stirlingappliances.com.au and
download a copy.

Instruction Manual Revision Index


Version No Issue Date Description
V1.0 13 February 2015 Original release
V1.1 20 March 2015 Minor amendments (pages 3, 12)
V1.2 27 April 2015 Compliance updates (pages 3, 10, 17, 21)
V1.3 13 July 2015 Minor update (page 13)

AFTER SALES SUPPORT [email protected]


AUS 1300 886 649
MODEL: A006C-12C PRODUCT CODE: 49381 10/2015

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