Scribd Logo
Upload

Welcome to Scribd!

  • 37 views

    Telephoneroleplay Cards Names and Numbers

    Uploaded by

    Ingles DS
    1) The role play cards provide scenarios for practicing telephone conversations where students take turns playing the roles of callers from different companies. 2) Student A introduces themselves and their company and asks for an address to send a package to Mr. Frederickson, spelling it out. Student B provides the address. 3) Student B answers the phone as their company and apologizes that a shipment was not received. Student A provides the name Mr. Whitman, spelling it out, and a client number. Student B confirms and provides a tracking number.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Telephoneroleplay Cards Names and Numbers

    Uploaded by

    Ingles DS
    37 views1 page
    1) The role play cards provide scenarios for practicing telephone conversations where students take turns playing the roles of callers from different companies. 2) Student A introduces themselves and their company and asks for an address to send a package to Mr. Frederickson, spelling it out. Student B provides the address. 3) Student B answers the phone as their company and apologizes that a shipment was not received. Student A provides the name Mr. Whitman, spelling it out, and a client number. Student B confirms and provides a tracking number.

    Original Title

    telephoneroleplay-cards-names-and-numbers.docx

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    1) The role play cards provide scenarios for practicing telephone conversations where students take turns playing the roles of callers from different companies. 2) Student A introduces themselves and their company and asks for an address to send a package to Mr. Frederickson, spelling it out. Student B provides the address. 3) Student B answers the phone as their company and apologizes that a shipment was not received. Student A provides the name Mr. Whitman, spelling it out, and a client number. Student B confirms and provides a tracking number.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    37 views1 page

    Telephoneroleplay Cards Names and Numbers

    Uploaded by

    Ingles DS
    1) The role play cards provide scenarios for practicing telephone conversations where students take turns playing the roles of callers from different companies. 2) Student A introduces themselves and their company and asks for an address to send a package to Mr. Frederickson, spelling it out. Student B provides the address. 3) Student B answers the phone as their company and apologizes that a shipment was not received. Student A provides the name Mr. Whitman, spelling it out, and a client number. Student B confirms and provides a tracking number.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Role Play cards “Telephoning” Names and Numbers

    Student B:
    Student A:
    (You start the call.)
    (Your partner will start the call.)
    Answer the telephone using your name and
    Introduce yourself and which company you are your company’s name.
    calling for and then ask the person you are
    speaking with if you can have an address to Write down the name and then give your
    send them a package for Mr. Frederickson. partner the following information.
    (Spell it.)
    Crown Field Street Suite 21b
    (Write it down and check your answer later.) Kingstown, England QZ 027

    Thank your partner for the information. Ask partner if there is anything else you can do
    for them and then close the call.

    Student A:
    Student B:
    (Your partner will start the call.)
    (You start the call.)
    Introduce yourself and which company you are
    calling for and then explain that you are calling
    Answer the phone using your name and your
    to enquire about a shipment you have not
    company’s name.
    received.
    Apologize to your partner, and then ask them
    Tell your partner that the order is for
    to give you the name and client number.
    Mr. Whitman (Spell it.)
    Write this information and say it will take a
    moment. (Check the answers later.)
    Give the client number B2B 17890.
    Then, give your partner the tracking number for
    Write the tracking number down. (You will
    the shipment.
    check the answer later.)
    TRKNUM 21110676889
    Thank your partner and say you will check the
    order.
    Ask partner if there is anything else you can do
    for them and then close the call.

    You might also like