How To Write A Formal Letter
How To Write A Formal Letter
How To Write A Formal Letter
This is a sample of a complaint letter a type of formal letter that we use to express our discontent with something
35 Princess Street Dublin DX35LY 25th January 2011 Customer Services 109 Regents Park London NW 12 6MB
Dear Sir or Madam, I am writing to complain about a digital clock radio that I bought from Designers Electronics in Grafton Street in Dublin three months ago. I bought it as a present for a friend. It worked perfectly for a few days but then some problems started. It can only tune in to a few radio stations instead of hundreds. I cant switch the night light on and off. The alarm clock does not work either. As a result my friend was late for work. When I returned the clock radio to the shop, the shop assistant was extremely unfriendly and refused to repair it or give me a refund. I would be grateful if your company could repair the digital clock radio for me. It this is not possible, I would like a full refund so that I could buy something else for my friend.
I look forward to hearing from you shortly. Yours faithfully, Margaret Harper
ANSWER THESE QUESTIONS ABOUT THE LETTER a) Where do you write your address? b) Where do you write the receivers address? c) Where do you write the date? d) How do you start the letter? e) How do you end the letter?
FIRST PARAGRAPH -
SECOND PARAGRAPH description of what happened THIRD PARAGRAPH - what does the writer wants/actions he wants them to take.Ending the letter FOURTH PARAGRAPH closing
WRITING TASK: write a letter of complain about a pair of boots you bought and they have different shades of colour, one is darker than the other. Use the correct layout Start and finish the letter correctly Use formal language (do not use colloquial language or contractions) Include all the information in the 4 paragraphs.