Management MCQ'S: B) Services
Management MCQ'S: B) Services
Management MCQ'S: B) Services
1. Business firm Produce and supply wide varieties of goods and ______ required by the society.
A) Money
B) Services
C) Entities
D) Social Service
A) Forestry
B) Manufacturing
C) Mining
D) Agriculture
A) Vehicles
B) Plastic
C) Wood
D) Paper
5. Management causes.
A) Miss-communication
B) Wastage of resources
C) Miss-coordination
D) None of the above
A) Technical
B) Conceptual and technical
C) Conceptual
D) Conceptual, Technical and human
A) Planning
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B) Organizing
C) Staffing
D) Controlling
A) Management
B) Administration
C) Public
D) Workers
A) It is a function of management
B) It is a principle of management
C) It is management concept in Russia
D) It is a name of company
A) Coordinating
B) Controlling
C) Leading
D) Organizing
13. Grouping the activities or operations of an enterprise into various units is referred as
A) Centralization
B) Departmentation
C) Delegation
D) Communication
A) Proprietorship
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B) Partnership
C) Private limited
D) Public limited
A) Proprietorship
B) Partnership
C) Both a & b
D) None of the above
17. “Achievement due to one will be shared by all others”, this happens in
A) General partnership
B) Limited partnership
C) Both a and b
D) None of the above
A) 1948
B) 1949
C) 1976
D) 1st April 1949
A) Indirect tax
B) Service tax
C) Direct tax
D) All of the above
A) Workers
B) Employers
C) A and B
D) None of the above
A) loss of life
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B) Personal injury
C) Damage to the equipment
D) Prevention of an accident
22. Collapse of crane is a cause of accident, under which type of accident it come ?
23. Capital required by a company to purchase building for starting the company is called as
A) Working capital
B) Fixed capital
C) Loan
D) Dept
A) Current forecasting
B) Bill of material
C) On hand inventory
D) All of the above
A) An employee earning
B) The organization profits
C) The investment earnings
D) Good and services
A) Deferred taxation
B) Shares
C) Debentures
D) All of the above
A) Companies Act
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B) Factory Act
C) Environmental Act
D) None of the above
A) Inventory Management
B) Marketing Management
C) Both A & B
D) None
A) Integrated system
B) Common Data-Base
C) Departmental access
D) Different look for each module
31. Which of the following is the name given to a bill of lading where goods have been received by a carrier
free of defects ?
A) Consumption
B) Protection
C) Investment
D) None of these
A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above
A) 10-20%
B) 15-25%
C) 40-50%
D) 70-80%
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35.
A) Develop alternatives
B) Determines various controls needed and validate them
C) Prepare control chart
D) None of the above
39. To achieve quality (i.e defects free product and services), we require
A) Customer requirement
B) Process capability
C) Standards
D) Getting ISO 9000 audit done
A) FabIndia
B) Pidilite
C) Dupont India
D) None of the above
A) Bajaj Allianz
B) Max Life
C) LIC
D) ICC
A) Fedrick W. Tailor
B) Arthur Dunkel
C) Henry Fayol
D) Robert owen
A) Decision-making
B) Organizing
C) Planning
D) Motivating
A) Insufficient data
B) Lack of knowledge
C) Over confidence
D) All of the above
48. ………..is The process of operations, verify conformity with the predetermined plan and takes
corrective action
A) Coordinating
B) Forecasting
C) Organizing
D) Controlling
A) Joint stock companies have no separate legal status than their members
B) Members of joint stock companies have limited liability
C) Joint stock companies can undertake several activities like expansion, modernization , diversificatn, etc.
D) None of the above
50. Which one of following is not included in the ‘contents of partnership deed’.
A) Loss of life
B) Personal injury
C) Damage to the equipment
D) Prevention of an accident
A) Sales
B) Productivity
C) Profit
D) Research
A) Tight capital
B) Blocked capital
C) Working capital
D) Current capital
A) Proprietorship
B) Partnership
C) Joint stock company
D) Public sector
58. _________ is method of buying goods by making installment payments over the period of time.
A) Bank loan
B) Hire purchase
C) Sale and lease back
D) All of the above
A) Long term
B) Short term
C) Medium term
D) None
60. ______ are the term used to indicate purchases made during the year for the purpose of sale, When
goods purchased are returned is referred as purchase return.
A) Opening stock
B) Purchases
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C) Sales
D) Office administrative expenses
61. I want the products of my company to achieve perfect quality, which tool will I apply to check this
A) Six sigma
B) ABC analysis
C) MRP
D) EOQ
A) Inventory management
B) Marketing management
C) Both A & B
D) None
A) Continuity of supply
B) Low payroll cost
C) Higher inventory turn over
D) All of the above
A) Plan,Do,Check,Act
B) Process,Do,Committee,Act
C) Plan,Do,Committee,Approach
D) None of the above
67. The participation of all members in an organizing, aiming at long term success through customer
satisfaction for the benefits to all members and to the society is known as
A) Quality control
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B) Quality assurance
C) Total quality management
D) Quality team
68. All the person working in the organization ( including managers & workers ) Should be involved in
_______ operation
A) MRP
B) TQM
C) Globalization
D) EOQ
69. Following are the principles of : 1) System approach to management 2) continual improvement 3)
Factual approach to decision making 4) Mutually beneficial supplier relationships
A) Delegations
B) Organizations
C) ISO:9001
D) EOQ
A) Performance
B) Responsibility
C) Emotion
D) Designation
72. ______ stands for granting of authority to subordinates to accomplish or perform a particular
assignment while operating within pre-decided limits and standards established
A) Delegation of authority
B) Responsibility
C) Effective Delegation
D) Accountability
A) Service centre
B) Press shop
C) Hardware unit
D) Insurance company
74. _______ can be defined as goods or cash used (invested) to generate income from business or property
(that can give income)
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A) Finance
B) Capital
C) Budget
D) VAT
A) Manufacturing
B) HR
C) Quality Control
D) Supply Chain Management
76. If the company has a goal to accept only .0003% defect, which is the most important modern technique
it should adopt
A) ERP
B) SAP
C) BAAN
D) Sigma
A) Base metals
B) Plastics
C) Automobiles
D) Petroleum
A) Competition
B) Foreign Investment
C) Loss of culture
D) None of the above
80.______ is an activity which defined the steps of how and when work will be done effectively
A) Directing
B) Planning
C) Organizing
D) Controlling
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81.Which theory was put forward by F.W Taylor ?
A) Management by objectives
B) Industrial management
C) Functional management
D) Scientific management
A) Director
B) Branch Manager
C) Foreman
D) Supervisor
84. Management is not directly visible instead; its presence is observed in the form of results such as higher
productivity, higher efficiency, disciplined work force,etc . Hence management is _____
A) Tangible
B) Intangible
C) Concrete
D) None of the above
A) Proprietorship
B) Partnership
C) Private limited
D) Public limited
A) Negative motivation
B) Positive motivation
C) Extrinsic motivation
D) Intrinsic motivation
88. Oily or greasy floors is the factor which contributes to accident due to
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A) Workers
B) Management
C) Faulty layout or design of working place
D) Natural disasters
A) Wife
B) Minor son
C) Widowed mother
D) Friend
90. Safety provision/s for workers under Factory act 1948 is/are
A) First-aid appliance
B) Overcrowding
C) Improper ventilation and temperature
D) None of the above
A) By the hours
B) By the day
C) By the month
D) All of the above
A) Master budget
B) Sales budget
C) Production budget
D) Material budget
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95. The capital invested in assets which cannot be easily converted into money is called:
A) Fixed capital
B) Rquity capital
C) Working capital
D) None of the above
A) 2003
B) 2004
C) 2005
D) 2006
A) 15-25%
B) 10-20%
C) 65-75%
D) None of these
98. Economic order quantity provides the _______ number of units to order.
A) Minimum
B) Maximum
C) Optimum
D) None of the above
A) 1.4
B) 2.4
C) 3.4
D) 4.4
101. Arrange the activities of ABC analysis in the sequential form i)Make the list of all item as per there
value ii)Find out the percentage of high, medium , and low valued items . iii)Separate and count the number
of costly, medium valued and low valued items iv)Find out and list all items used in the industry.
A) iv,ii,i,iii
B) Iv.i.iii.ii
C) ii,i,iv,iii
D) iv,iii,ii,I
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102. Which statement about kaizen is wrong?
103.
104. The ISO 9000:2000 standards consist of three documents of which ISO 9001 pertains to:
A) Fundamentals
B) Requirements
C) Vocabulary
D) Guidance for performance improvements
A) Monopoly in business
B) Increased Job opportunities
C) Technology Transfer
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D) Improved economy
107. Match pairs: 1) Adam Smith (i) Need Hierarchy 2) F.W Taylor (ii)Economics 3) Maslow
(iii)Principle of Management 4)Henry Fayol (iv)Scientific Management
A) 1-(ii),2-(iv),3-(i),4-(iii)
B) 1-(ii),2-(iii),3-(iv),4-(i)
C) 1-(iii),2-(iv),3-(i),4-(ii)
D) 1-(iv),2-(i),3-(ii),4-(iii)
109. Top level is know as _________ because all important decision related to whole organization is
taken by top management.
A) Strategical level
B) Tactical level
C) Operational level
D) All of above
A) Aerospace
B) Agriculture
C) Manufacturing
D) All of the above
112. Mr. Ram , Mr. Shyam & Mr. Kiran has started a business of automobile in 2003 , in that business Mr.
Ram ,Mr. Shyam & Mr. Kiran have invested Rs 500000/- Lakhs individually. But Mr. Ram & Mr. Shyam
gives full attention towards the business and Mr. Kiran does not gives the attention toward business.so in type
of business who is sleeping partner.
A) Mr. Ram
B) Mr. Shyam
C) Mr. Kiran
D) All of the above
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113. Identify the alternative which can correctly replace blank space in following statement. Statement:
According to Factories acct no adult worker should be required or allowed to work in a factory to more
than------
A) 12 hour in a day
B) 36 hour per week
C) 48 hour per week
D) 10 hour per in a day
A) Fencing of machinery
B) Cleanliness
C) Washing faculties
D) None of the above
115. Mr. Praful Kulkarni is working in Birla Pvt. Ltd in the capacity of foreman. Company provided him
certain protecting devices under _____ACT.
A) Factory Act
B) Minimum Wages Act
C) Comensation Act
D) Safety Provision Act
116. Capital required by a company to purchase building for staring the company is called as.
A) Working Capital
B) Fixed captital
C) Laon
D) Debt
117. ______is concerned with procurement, allocation and control of financial resources of a firm.
A) Financial Management
B) Material Management
C) Personnel Management
D) Operation Management
118. A man working in an industry has annual income of 2,50,000 Rs. From all sources, total investment like
PF,PPF,LIC savings 50,000 Rs. Exempted amount for income is 1,50,000 Rs. &income tax rate is 10% upto
3,00,000. Find out amount of income tax paid by that person is
A) 2000
B) 10000
C) 5000
D) 3000
A) EOQ
B) ERP
C) SAP
D) MRP
122. The company have to generate value able financial reports by compiling financial data from every
department of company which includes production, Accounts, Sales, Purchase, personal, Product
development and design. which of the following module shall execute this task.
A) Financial Module
B) H. R. Module
C) Production module
D) Purchase module
A) To improve profitability
B) To improve process
C) To guide management
D) None
A) Covers education, training, skill and experience of personnel involved in work .Gives guideline
about their development to maintain quality work.
B) The organization should identify work environment that ensures conformity of service.
C) The organization must plan and develop and process that are required for product realization
D) All of the above
A)Ishikawa diagram
B)Control chart
C)Pareto analysis
D)Check list
A) Improved efficiency
B) Improved Safety
C) Employee Satisfaction
D) All of the above
128. Which ‘S’ of 5S involves cleaning the floors, the walls and the equipment and ensuring all items are
restored to their designated place.
A) Seiri
B) Seiton
C) Seiso
D) Seietsu
129. The _________ provide the information about when to order and how much to order.
A) MRP
B) ERP
C) EOQ
D) Inventory
130. While on a long tour, which are the itmes we take most care of? Certainly, it is the jewerly and the
cash ….. this could be an analogy to :
A) EOQ
B) ABC Analysis
C) Minimum batch demand
D) None
132. Even through permanent working capital is working capital but it’s nature is ______ for every year or
month.
A) Temporary
B) Permanent
C) Variable
D) Increasing basis
133. Principles proposed by _____ are very useful for the contemporary managers to manage their work
efficiently effectively.
A) Controlling
B) Organising
C) Directing
D) Planning
134. Business firms produces and supply wide verities of goods and _______ required by society.
A. Money
B. Service
C. Entities
D. Social service
135. The goal of the enterprise is fulfilled through the use of resources like
A. Man
B. Machine
C. Material
D. All of the above
136. Which of the following was the key aim of scientific management?
A. Rules
B. Programme
C. Project
D. Schedule
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138. Features of project organizations are ___________
140. Identify the alternative which can correctly replace blank spaces following statement. Statement:
According to Factories Act no adult worker should be required or allowed to work a factory for more than
A. 12hrs in a day
B. 36hrs in a week
C. 48hrs in a week
D. 10hrs in a day
A. Workers
B. Employee
C. A and B
D. None of the above
A. Land
B. Dividends
C. Long term borrowings
D. B&C
A. Human resources
B. Purchase
C. Finance and accounting
D. All of the above
A. Transportation cost
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B. Cost of receiving, inspecting and stock material
C. Cost of processing vendors invoice
D. Storage cost
A. DMAIC concept
B. CRM concept
C. Quality circle inspect
D. TQM concept
147. Work out product requirement in detail and set product specification on the basis if customers preference,
cost and profit is a function of _____________
A. Quality management
B. Material management
C. Production management
D. Inventory management
A) 1790
B) 1857
C) 1898
D) 1909
149. Which type of industries involves large investment and a high level of automation process?
A) Village
B) Small scale
C) Large scale
D) Medium scale
A) Organization
B) Management
C) Direction
D) Staffing
A) Product
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B) Process
C) Function
D) All of the Above
A) Authority
B) Responsibility
C) Initiative
D) Leading
A) Amount
B) Dividend
C) Shares
D) Capital
156. ________ can be defined as an integrated information system that serves all departments within an
enterprise.
A) MRP
B) MPR
C) ERP
D) EPR
A) QB
B) EO
C) EQ
D) None
A) 10-20%
B) 15-25%
C) 40-50%
D) 70-80%
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159. Figure shows working model of quality circle of manufacturing industry working on a tooling problem,
couple of the important step no 5 and 7 are missing in the model. Correctly identify the steps from the
option given below.
A) 6210
B) 66807
C) 405
D) 233
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