Motrola Razr Ve20 Manual

User Guide
MOTORAZRTM VE20
www.sprint.com
© 2008 Sprint. Sprint and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
6/30/08
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty
service, please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-877-483-2840 (TTY/TDD United States for hearing impaired)
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and
other product specifications, as well as the information contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other
product or service names are the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-
exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Manual number: 68000201039
Software Version: N/A
Table of Contents Displaying Your Phone Number . . . . . . . . . . . . . 22
Making and Answering Calls. . . . . . . . . . . . . . . . 22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . i
2B. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . ii
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Section 1: Getting Started . . . . . . . . . . . . . 1 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . 2 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 2 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . 40
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 4 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting Up Your Voicemail. . . . . . . . . . . . . . . . . . . . 5 TTY Use With Sprint Service . . . . . . . . . . . . . . . . 43
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . 5 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . 44
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Updating Phone Software. . . . . . . . . . . . . . . . . . . 47
Section 2: Your Phone. . . . . . . . . . . . . . . . . 9 2C. Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . 10 Accessing the Security Menu . . . . . . . . . . . . . . . 49
Using Your Phone’s Lock Feature . . . . . . . . . . . . 49
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using Special Numbers . . . . . . . . . . . . . . . . . . . . 50
Viewing the Display Screen . . . . . . . . . . . . . . . . . 12
Limiting the Use of Your Phone . . . . . . . . . . . . . . 51
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . 14
Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . 52
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . 53
Turning Your Phone On and Off. . . . . . . . . . . . . . 15
Security Features for Sprint Power Vision . . . . . 53
Using Your Phone’s Battery and Charger. . . . . . 16
Navigating Through the Menus . . . . . . . . . . . . . . 20
2D. Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Viewing Memory Status. . . . . . . . . . . . . . . . . . . . . 67
Understanding Roaming . . . . . . . . . . . . . . . . . . . 54 Dialing Sprint Services. . . . . . . . . . . . . . . . . . . . . . 67
Setting Your Phone’s Roam Mode . . . . . . . . . . . 55 Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . 56 2G. Calendar and Tools . . . . . . . . . . . . . . . . . . 70
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . 57 Using Your Phone’s Calendar . . . . . . . . . . . . . . . 70
2E. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Your Phone’s Alarm Clock . . . . . . . . . . . . 72
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using the Calculator. . . . . . . . . . . . . . . . . . . . . . . . 73
History Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . 73
Making a Phone Call From History. . . . . . . . . . . 59 Using the World Clock. . . . . . . . . . . . . . . . . . . . . . 73
Saving a Phone Number From History . . . . . . . 60 Using the Stopwatch . . . . . . . . . . . . . . . . . . . . . . . 74
Prepending a Phone Number From History . . . 60 Using the Currency Converter . . . . . . . . . . . . . . . 74
Erasing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Using the Unit Converter . . . . . . . . . . . . . . . . . . . . 74
2F. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adding a New Contacts Entry. . . . . . . . . . . . . . . 62 2H. Voice Services . . . . . . . . . . . . . . . . . . . . . . . 76
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . 63 Using Automatic Speech Recognition (ASR) . . 76
Contacts Entry Options. . . . . . . . . . . . . . . . . . . . . 64 Setting Up ASR . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Adding a Phone Number to a Contacts Entry . 65 Working With ASR . . . . . . . . . . . . . . . . . . . . . . . . . 80
Editing a Contacts Entry’s Phone Number . . . . 65 Managing Voice Memos . . . . . . . . . . . . . . . . . . . . 82
Assigning Speed Dial Numbers . . . . . . . . . . . . . 66 2I. microSD Card . . . . . . . . . . . . . . . . . . . . . . 84
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . 66 Using Your Phone’s microSD Card
Selecting a Ringer Type for an Entry . . . . . . . . . . 67 and Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
2J. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Using Call Forwarding. . . . . . . . . . . . . . . . . . . . . 123
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 3B. Sprint Power Vision . . . . . . . . . . . . . . . . . 124
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Sprint Power Vision Applications. . . . . . . . . . . . 124
Storing Pictures and Videos . . . . . . . . . . . . . . . . . 96 Getting Started With Sprint Power Vision. . . . . 125
Sending Sprint Picture Mail. . . . . . . . . . . . . . . . . . 99 Accessing Messaging . . . . . . . . . . . . . . . . . . . . . 129
Managing Sprint Picture Mail . . . . . . . . . . . . . . . 101 Downloading Content . . . . . . . . . . . . . . . . . . . . . 132
2K. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . 135
Turning Bluetooth On and Off. . . . . . . . . . . . . . . 105 On Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using the Bluetooth Settings Menu . . . . . . . . . . 106 Phone as Modem. . . . . . . . . . . . . . . . . . . . . . . . . 140
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 107 Sprint Power Vision FAQs . . . . . . . . . . . . . . . . . . 141
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . 108 3C. Entertainment: TV and Music . . . . . . . . 143
Transferring Files Between Your Phone and TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Music – Sprint Music Store . . . . . . . . . . . . . . . . 146
Section 3: Sprint Service . . . . . . . . . . . . 111 Streaming Music . . . . . . . . . . . . . . . . . . . . . . . . . 151
3A. Sprint Service Features: The Basics . . 112 Section 4: Safety and Warranty
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Information . . . . . . . . . . . . . . . . . . . . . . . . 153
Using SMS Text Messaging . . . . . . . . . . . . . . . . 118 4A. Important Safety Information . . . . . . . . . 154
Using SMS Voice Messaging . . . . . . . . . . . . . . . 120 General Precautions . . . . . . . . . . . . . . . . . . . . . . 154
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Maintaining Safe Use of and Access
Responding to Call Waiting . . . . . . . . . . . . . . . . 121 to Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Making a Three-Way Call . . . . . . . . . . . . . . . . . . 122 Using Your Phone With a Hearing
Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Caring for the Environment by Recycling . . . . 158
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . 158
Radio Frequency (RF) Energy. . . . . . . . . . . . . . 159
Product Registration . . . . . . . . . . . . . . . . . . . . . . . 161
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
User Guide Proprietary Notice. . . . . . . . . . . . . . 162
4B. Manufacturer’s Warranty . . . . . . . . . . . . 163
Manufacturer’s Warranty. . . . . . . . . . . . . . . . . . . 163
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . 167
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Introduction User Because of updates in phone software, this
Guide printed guide may not be the most current
version for your phone. Visit www.sprint.com
Note and log on to My Sprint Wireless to access
This User Guide introduces you to Sprint® service and all the most recent version of the user guide.
the features of your new phone. It’s divided into four
sections: WARNING Please refer to the Important Safety
Information section on page 154 to learn
⽧ Section 1: Getting Started
about information that will help you safely use
⽧ Section 2: Using Your Phone your phone. Failure to read and follow the
⽧ Section 3: Sprint Service Features Important Safety Information in this phone
guide may result in serious bodily injury,
⽧ Section 4: Safety and Warranty Information death, or property damage.
Throughout this guide, you’ll find tips that highlight
special shortcuts and timely reminders to help you
make the most of your new phone and service. The
Table of Contents and Index will also help you quickly
locate specific information.
You’ll get the most out of your phone if you read each
section. However, if you’d like to get right to a specific
feature, simply locate that section in the Table of
Contents and go directly to that page. Follow the
instructions in that section, and you’ll be ready to use
your phone in no time.
i
Your Phone’s Menu 1: Application Manager
2: Games
1: Get New 2: Manage My Stuff
The following table outlines your phone’s menu 3: 5th Grader Demo 4: Monopoly Here & Now
structure. For more information about using your Demo
5: Wheel of Fortune
phone’s menus, see “Navigating Through the Menus” Deluxe
on page 20.
3: Themes
Web 1: Get New 2: Manage My Stuff
3: Sprint Ahead 4: Moto
History
4: Ringers
1: Recent History 1: Get New 2: Manage My Stuff
2: Missed Calls 5: Screen Savers
3: Incoming Calls 1: Get New 2: Manage My Stuff
3: Screen Saver
4: Outgoing Calls Preview
Navigation 6: Applications
On Demand 1: Get New 2: Manage My Stuff
3: Live Search 4: NASCAR Sprint Cup Mobile
Missed Alerts 5: Pandora-Trial
Entertainment 7: Call Tones
My Stuff
ii
Messaging 9: Settings
1: Send Message 1: Notification
1: Text Message 2: Picture Mail 1: Msg and Icon 2: Icon Only
3: Voice SMS 4: Email
5: IM
2: New Message
1: On 2: Off
2: Text Messaging
3: Text Messaging
1: Inbox 2: Outbox
3: Sent Folder 4: Drafts Folder 1: Auto-Delete 2: Callback Number
5: Send Message 3: Add Signature 4: Continue Drafts
5: Preset Messages
3: Picture Mail
4: Voice SMS
1: Inbox 2: Sent Mail
3: Saved Mail 4: Pending Messages 1: Speaker Phone 2: Connect
5: Send Message 3: From Name
4: Voice SMS 5: Picture Mail

1: Inbox 2: Outbox Get Stuff
3: Send Message
5: Email Pictures
6: IM 1: Camera
Press the right softkey to view the following options:
7: Chat & Dating
1: Self Timer
8: Voicemail 1: Off 2: 5 Seconds
3: 10 Seconds 4: 15 Seconds
1: Call Voicemail
iii
2: Fun Tools 4: My Albums
1: Color Effect 2: Apply Fun Frame 1: In Phone 2: Memory Card
3: Online Albums
3: Settings
1: Brightness 2: White Balance
5: Print
3: Multiple Shots 4: Resolution 6: Account Info
5: Quality 6: Sounds
7: Icons Display 7: Settings
2: Camcorder 1: Auto-Save to... 2: Location
Press the right softkey to view the following options: 3: Status Bar
1: Self Timer Contacts

1: Off 2: 5 Seconds Settings/Tools
3: 10 Seconds 4: 15 Seconds
2: Color Effect 1: Settings

3: Settings 1: Display
1: Main Display 2: External Display
1: Brightness 2: White Balance
3: Assign Keys 4: Incoming Calls
3: Video Mode 4: Resolution
5: Font Size 6: Language
5: Cue Sound 6: Icons Display
3: Picture Mail 2: Sounds

1: Volume 2: Ringer Type
1: Inbox 2: Sent Mail
3: Alerts 4: Keytones
3: Saved Mail 4: Pending Messages
5: Voice Guide 6: Vibrate Pattern
5: Send Message
iv
3: Bluetooth 9: Airplane Mode
1: Bluetooth Power 2: Rename Motorola VE20 1: Off 2: On
3: Set Discoverable 4: Set Exchange Folder 3: On at Power Up
5: Set Voice Priority 6: Trusted Devices
10: Browser
4: Messaging
1: Bookmarks 2: Edit Homepage
1: Notification 2: New Message
3: Text Messaging 4: Voice SMS 11: Call Setup
5: Picture Mail 1: Auto Answer 2: Abbreviated Dialing
5: KeyGuard 3: Call Answer 4: Contacts Match
5: Incoming Calls 6: Auto Redial
1: Off 2: On Phone Close
3: 10 sec 4: 30 sec 12: Data Services
5: 50 sec
1: Data Services 2: Net Guard
6: Text Entry 3: Update Profile
1: Auto Space 2: Word Completion 13: Headset Mode

7: Phone Info 1: Normal 2: Discreet
1: My Phone Number 2: Icon Glossary 14: Location

3: Version 4: Advanced
5: Update Software 6: Update PRL 1: On 2: Off
7: My Account 15: Restrict Access
8: Accessibility 16: Roaming
1: TTY 2: Hearing Aid 1: Set Mode 2: Call Guard
3: Font Size 4: Voice Services 3: Data Roam Guard
5: Vibrate Pattern
17: Security
v
18: Wireless Backup 12: Tip Calculator
2: Tools 13: Stop Watch
1: Alarm 14: Currency Converter
1: Add New Alarm 15: Unit Converter
2: Bluetooth 1: Area 2: Energy
3: Force 4: Length
1: Add New Devices 2: Connect to Hands Free 5: Mass 6: Power
3: Send Files 4: Send Contacts 7: Speed 8: Temperature
5: Send Business Card 6: Print Pictures 9: Volume
7: Trusted Devices 8: Bluetooth Power
3: Music Transfer
4: Calculator
5: Calendar
6: File Manager
7: Notepad
1: Add New Note
8: World Clock
9: Update Phone
1: Update Firmware 2: Update PRL
10: Voice Memo

11: Voice Recognition
vi
Section 1
Getting Started
Section 1A Setting Up Your Phone
Setting Up Service 1. Install the battery:
䡲 Remove the battery door:
⽧ Setting Up Your Phone (page 2) ● Press the release button and slide the door
toward the bottom of the phone.
⽧ Activating Your Phone (page 4)
⽧ Setting Up Your Voicemail (page 5)
⽧ Sprint Account Passwords (page 5)
⽧ Getting Help (page 6)
Setting up service on your new phone is quick and easy. This

section walks you through the necessary steps to ● Lift the door off.
unlock your phone, set up your voicemail, establish
passwords, and contact Sprint for assistance with your
Sprint service.
2 Section 1A. Setting Up Service

䡲 Insert the bottom of the battery into the battery 䡲 If your phone is not yet activated, or if it is locked,
Setting Up Service
area: see “Activating Your Phone” on page 4 for more
information.
3. Make your first call.
䡲 Use your keypad to enter a phone number.
䡲 Press N.
Note Your phone’s battery should have enough charge for
Insert the battery into the opening, making
● your phone to turn on and find a signal, set up your
sure the connectors align. Gently press down voicemail, and make a call. You should fully charge
to secure the battery. your battery as soon as possible. See “Charging the
Battery” on page 19 for details.
䡲 Place the battery door over the battery opening
and slide it upward until it locks into place.
2. Press O to turn the phone on.

䡲 Your phone will turn on, search for Sprint service,
and enter standby mode.
Section 1A. Setting Up Service 3

Activating Your Phone Tip If you are having difficulty with activation, contact
Sprint Customer Service by dialing 1-888-211-4727
from any other phone.
䢇 If you purchased your phone at a Sprint Store, your phone
should be activated and ready to use.
䢇 If you received your phone in the mail and it is for a new Sprint
account or a new line of service, it is designed to activate
automatically. To confirm your activation, make a
phone call.
䢇 If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to contact Sprint Customer Service to activate
your new phone. There are two activation options:
䡲 From your computer’s web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
䡲 Dial 1-888-211-4727 from another phone to contact
Sprint Customer Service to complete the phone
activation.
When you have finished, make a phone call to confirm
your activation.
Tip Do not press O while the phone is being activated.
Pressing O cancels the activation process.

Setting Up Your Voicemail Note Voicemail Passcode
Setting Up Service
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
All unanswered calls to your phone are automatically enable your voicemail passcode. (Do not activate
transferred to your voicemail, even if your phone is in One-Touch Message Access.)
use or turned off. Therefore, Sprint recommends that
you set up your voicemail and personal greeting as For more information about using your voicemail, see
soon as your phone is activated. “Using Voicemail” on page 112.
To set up your voicemail:
Sprint Account Passwords
1. From standby mode, press and hold 1.
2. Follow the system prompts to: As a Sprint customer, you enjoy unlimited access to
䡲 Create your passcode. your personal account information, your voicemail
䡲 Record your name announcement.
account, and your data Sprint Power Vision® account.
To ensure that no one else has access to your
䡲 Record your greeting. information, you need to create passwords to protect
䡲 Choose whether or not to activate One-Touch your privacy.
Message Access (a feature that lets you access
messages simply by pressing and holding 1, Account Username and Password
bypassing the need for you to enter your If you are the account owner, you create an account
passcode). username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone

else receives the bill for your Sprint service), you can
get a sub-account password at www.sprint.com.
Getting Help
Voicemail Password Managing Your Account
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your Online: www.sprint.com
Voicemail” on page 5 for more information on your 䢇 Access your account information.
voicemail password. 䢇 Check your minutes used (depending on your Sprint
Sprint Power Vision Password service plan).
䢇 View and pay your bill.
With your Sprint Power Vision phone, you may elect to
set up an optional Sprint Power Vision password to 䢇 Make your life easier by enrolling in Sprint online
control access and authorize Premium Service billing and automatic payment.
purchases. 䢇 Purchase accessories.
For additional information, or to change your 䢇 Shop for the latest phones.
passwords, sign on to www.sprint.com or call Sprint 䢇 View other Sprint service plans and options.
Customer Service at 1-888-211-4727. 䢇 Learn more about Sprint Power Vision and other
great products like games, ringers, screen savers,
and more.

From Your Sprint Phone Sprint Operator Services
Setting Up Service
䢇 Press * 4 N to check minute usage and Sprint Operator Services provides assistance when you
account balance. place collect calls or when you place calls billed to a
䢇 Press * 3 N to make a payment. local telephone calling card or third party.
䢇 Press * 2 N to access a summary of your 䊳 Press 0 N.
Sprint service plan or get answers to other questions.
For more information or to see the latest in products
From Any Other Phone and services, visit us online at www.sprint.com.
䢇 Sprint Customer Service: 1-888-211-4727.
䢇 Business Customer Service: 1-800-927-2199.
Sprint 411
Sprint 411 gives you access to a variety of services and
information, including residential, business, and
government listings; movie listings or showtimes;
driving directions, restaurant reservations, and major
local event information. You can get up to three pieces
of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you
will be billed for airtime.
䊳 Press 4 1 1 N.

Section 2
Your Phone
Section 2A Your Phone
1. Camera Lens
Phone Basics
2. Volume 7. Camera Button
Button
⽧ Viewing the Display Screen (page 12)
3. Smart Key
6. External Display
⽧ Features of Your Phone (page 14) Screen
⽧ Accessories (page 15) 5. Touch-Sensitive

4. Power and Buttons
⽧ Turning Your Phone On and Off (page 15) Data
Connector
⽧ Using Your Phone’s Battery and Charger (page 16)
⽧ Navigating Through the Menus (page 20)
⽧ Displaying Your Phone Number (page 22)
⽧ Making and Answering Calls (page 22)
⽧ Entering Text (page 29)
Your phone is packed with features that simplify your life and 8. Left Softkey 16. Right Softkey
9. Navigation Keys
expand your ability to stay connected to the people and 10. Speaker Key 15. Back Key
information that are important to you. This section will guide 11. Menu/OK Key 14. Power/End Key
you through the basic functions and calling features of 12. Talk Key
your phone.
13. Headset Jack
10 Section 2A. Phone Basics

Key Functions functions without opening the phone. The buttons
that appear change depending on how you are
Phone Basics
1. Camera Lens lets you capture clear pictures and using your phone. When your phone is in standby
videos. mode, pressing these buttons lets you access the
2. Volume Button allows you to adjust the ringer Music Player, or Text In-box. If you are using the
volume in standby mode (with the phone open) or Music Player, additional touch-sensitive buttons
adjust the voice volume during a call. You can use allow you to play music and videos, pause, fast-
the volume key to scroll up or down the different forward, rewind, go to next, repeat, change
menu options. To mute the ringer during an channels, and stop.
incoming call, press the volume key up or down. 6. External Display Screen provides all the information
3. Smart Key The smart key has multiple functions. you need to operate your phone, such as
When navigating the menu on the external display incoming call notification, Contacts, date and time,
with the phone closed, use the smart key to select signal coverage, battery strength, Bluetooth
a menu item. Push and hold the smart key to Connection status, and much more when your
enable or disable the KeyGuard when the phone is phone is closed.
closed. When the phone is open, push and hold 7. Camera Button allows you to activate the phone’s
the smart key to launch Automatic Speech built-in camera.
Recognition.
Tip To prevent these touch-sensitive buttons from being
4. Power and Data Connector allows you to connect the pressed accidently, you can use your phone’s
battery charger, and other optional accessories, KeyGuard feature to lock them. To activate and
such as a USB cable. deactivate the KeyGuard feature, press and hold the
smart key on the right side of the phone. For more
5. Touch-Sensitive Buttons appear on the external information on the KeyGuard feature, see “Using Call
display when your phone is closed. Pressing the Guard” on page 56.
touch-sensitive buttons lets you access phone
Section 2A. Phone Basics 11

8. Left Softkey lets you select actions and menu items 15. Back Key deletes characters from the display in text
appearing on the bottom left of the display screen. entry mode. When in a menu, press = to return to
the previous menu.
9. Navigation Keys scroll through the phone’s menu
options and act as shortcut keys from standby 16. Right Softkey lets you select actions and menu items
mode. appearing on the bottom right of the display
screen.
10. Speaker Key turns the speakerphone on or off
during a call. Press s to answer a call in
speakerphone mode. Viewing the Display Screen
11. Menu/OK Key selects the highlighted choice when
navigating through a menu. From standby mode, Your phone’s display screen provides a wealth of
pressing S takes you to the main menu. information about your phone’s status and options. This
list identifies some of the symbols you’ll see on your
12. Talk Key allows you to place or receive calls, answer phone’s display screen:
Call Waiting, and use Three-Way Calling.
Tip To view a complete list of your phone’s icons and
13. Headset Jack allows you to plug in a headset for descriptions, press S > Settings > Phone Info >
convenient, hands-free conversations. Icon Glossary.
14. Power/End Key ends a call. Press and hold P for
two seconds to turn your phone on or off. While in indicates your current signal strength. (The
the main menu, it returns the phone to standby more lines you have, the stronger your signal.)
mode and cancels your input. When you receive
an incoming call, press P to enter silent mode indicates your phone cannot find a signal.
and mute the ringer. indicates you are “roaming” off the Sprint
National Network.

(steady) indicates Bluetooth is active; indicates a data cable is connected to your
(flashing) indicates phone is in discovery phone.
Phone Basics
mode.
indicates you have multiple types of new
indicates Bluetooth is connected. notifications.
indicates that the TTY option is on. indicates you have voicemail messages.
(Press and hold 1 to call your voicemail
indicates speakerphone is on. box.)
indicates voice recognition is active.
indicates you have a new message (text
indicates your phone is set to ring for message, SMS Voice message, or Picture
incoming calls. Mail).
indicates that your ringer is turned off and the indicates the alarm clock or calendar
vibrate option is not enabled. notification is set.
indicates that the vibrate option is enabled. indicates a missed phone call.
indicates Silence All mode is set. indicates your phone’s location feature is off.
indicates that a secure data call is in progress. indicates your phone’s location feature is on.
indicates that a call is in progress. indicates Sprint Power Vision status.
indicates Sprint Vision status.

indicates battery charge level (icon shown is Text Inbox, and your phone's camera without
full). opening the phone (page 20).
䢇 SMS Text Messaging (page 118) and SMS Voice
indicates battery charge level is low. Messaging (page 120) provide quick and convenient
indicates phone is set to airplane mode. messaging capabilities.
䢇 Voice Memos allow you to make recordings right on
your phone (page 82).
Features of Your Phone
䢇 Automatic speech recognition (ASR) software lets
TM
you place calls and perform quick tasks just by using
The MOTORAZR VE20 is easy to use and reliable, and your voice (page 76).
it offers many features and service options. This list
䢇 Contacts allows you to store up to 1000 entries, with
previews some of those features and provides page
up to five phone numbers, an email address, and a
numbers where you can find out more:
Web address per entry (page 62).
䢇 Digital dual-band capability allows you to make and
䢇 A Calendar and many other built-in tools help you
receive calls while on the Sprint National Network
manage you busy lifestyle (page 70).
and to roam on other 1900 and 800 MHz digital
networks where Sprint has implemented roaming 䢇 The Location feature works in connection with
agreements (page 54). location-based services (page 39).
䢇 The Sprint Music Store lets you purchase, download, 䢇 Speed dial lets you dial phone numbers with fewer
and listen to your favorite music on your phone keypresses (page 28).
(page 146). 䢇 Data Roam Guard will alert you when you are
䢇 Three touch-sensitive buttons on the external display roaming and using your browser or other online
allow you to access and use the Sprint Music player, applications, giving you the option to continue using
access to the External Display Shortcut Menu, and

those applications while in the roaming area larger battery door), cases, vehicle power chargers,
(page 57). data cables, hands-free accessories, and more.
Phone Basics
䢇 Bluetooth connectivity lets you pair your Bluetooth- To order additional accessories, go to www.sprint.com,
enabled phone to other Bluetooth devices, including call 1-888-242-4187, or stop by any Sprint Store. For
headsets and handsfree devices. You may also pair information on Sprint Store locations, go to
with a personal computer or hand-held device for www.sprintstorelocator.com.
dial-up networking, using your phone as a wireless
modem (page 105).
Turning Your Phone On and Off
䢇 The built-in 2.0 megapixel camera allows you to take
full-color digital pictures and videos, view your
pictures and videos using the phone’s display, and Turning Your Phone On
instantly share them with family and friends using
Sprint Picture Mail service (page 89). 䊳 Press and hold O for approximately two seconds.
䢇 Sprint TV allows you to enjoy video clips and listen to Once your phone is on, it may display “Searching for
audio files with your phone (page 143). Service.” When your phone finds a signal, it
automatically enters standby mode – the phone’s idle
state. At this point, you are ready to begin making and
Accessories receiving calls.
If your phone is unable to find a signal after 15 minutes
Your phone comes with a Lithium Ion (Li-Ion) battery, a
of searching, a Power Save feature is automatically
charger, and a pre-installed microSD card and adapter.
activated. When a signal is found, your phone
Various accessories are available for use with your automatically returns to standby mode.
phone, including a higher capacity battery (with a
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also

initiate a search for Sprint service by pressing any key
(when your phone is turned on).
Using Your Phone’s Battery
and Charger
Tip The Power Save feature conserves your battery
power when you are in an area where there is no
signal. WARNING Use only Motorola-branded accessories with
your phone. The failure to use
Turning Your Phone Off Motorola-branded accessories with your
phone may increase the risk that your phone
䊳 Press and hold O for two seconds until you see will overheat, catch fire, or explode, resulting in
the powering down animation on the display serious bodily injury, death, or property
screen. damage.
Your screen remains blank while your phone is off Sprint-approved or Motorola-approved batteries and
(unless the battery is charging). accessories can be found at Sprint Stores or through
Motorola; or call 1-866-343-1114 to order. They’re also
available at www.sprint.com — click Accessories.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion)
battery. It allows you to recharge your battery before it is
fully drained. The battery provides up to four hours of
continuous talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are just a few minutes of talk

time left, the phone sounds an alert and then powers message on your display such as Invalid Battery or
down. Unable to Charge, take the following steps:
Phone Basics
䡲 Remove the battery and inspect it to confirm that
Note Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce it bears a Motorola “Original Equipment”
the battery’s talk and standby times. hologram;
䡲 If there is no hologram, the battery is not a
Tip Watch your phone’s battery level indicator and qualified battery;
charge the battery before it runs out of power.
䡲 If there is a hologram, replace the battery and
Battery Use and Battery Safety retry charging it;

䡲 If the message remains, contact a Motorola
䢇 Motorola recommends you always use Motorola-branded
Authorized Service Center.
batteries and chargers. The warranty does not cover
damage caused by non-Motorola batteries and/or 䢇 New batteries or batteries stored for a long time may
chargers. take more time to charge.
䢇 Charging precautions: When charging your battery,
CAUTION Use of an unqualified battery or charger may
keep it near room temperature. Never expose
present a risk of fire, explosion, leakage, or
other hazard. Improper battery use or use of a batteries to temperatures below 0°C (32°F) or above
damaged battery may result in a fire, explosion, 45°C (113°F) when charging. Always take your
or other hazard. mobile device with you when you leave your vehicle.
䢇 When storing your battery, keep it in a cool, dry
䢇 Battery usage by children should be supervised. place.
䢇 Important: Motorola mobile devices are designed to
䢇 It is normal over time for battery life to decrease, and
work best with qualified batteries. If you see a
for the battery to exhibit shorter runtime between

charges or require more frequent or longer charging Installing the Battery
times.
1. Make sure the phone is powered off.
䢇 Avoid damage to battery and mobile device. Do not
disassemble, open, crush, bend, deform, puncture, 2. Insert the bottom of the battery into the battery
shred, or submerge the battery or mobile device. area.
Avoid dropping the battery or mobile device, 䡲 Be sure the gold-colored areas on the battery are
especially on a hard surface. If your battery or mobile touching the battery contacts on the phone.
device has been subjected to such damage, take
it to a Motorola Authorized Service Center before Removing the Battery
using. Do not attempt to dry it with an appliance or
heat source, such as a hair dryer or microwave oven. 1. Make sure the phone is powered off.
䢇 Use care when handling a charged battery, particularly 2. Press the release button near the top of the battery
when placing it inside a pocket, purse, or other door.
container with metal objects. Contact with metal 3. Slide the battery door toward the bottom of the
objects (e.g., jewelry, keys, beaded chains) could phone.
complete an electrical circuit (short circuit), causing
the battery to become very hot, which could cause 䡲 Once unlocked, the door should lift up easily.
damage or injury.
䢇 Promptly dispose of used batteries in
accordance with local regulations. Contact
your local recycling center for proper battery
disposal.
WARNING Never dispose of batteries in a fire because
they may explode.

4. Pull out on the battery from the top to release it. corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon blinks and
Phone Basics
the phone sounds a warning tone.
Always use Motorola-branded accessories to charge
your battery.
Using the Phone Charger
1. Plug the charger into an electrical outlet.
5. Remove the battery from the phone. 2. Pull open the cover of the connector located on
the left side of your phone.
WARNING Do not handle a damaged or leaking Li-Ion
battery as you can be burned. 3. Plug the other end of the charger into the
accessory connector.
Charging the Battery Your display screen lets you know the battery is
Your phone’s Li-Ion battery is rechargeable and should charging. Both the battery icon and a text
be charged as soon as possible so you can begin message show the charging status. With the approved
using your phone. Li-Ion battery, you can recharge the battery before it
completely runs down.
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone Tip You can also charge your battery using a Motorola-
automatically turns off, and you will lose all the approved USB cable and a computer that supports
information you were just working on. For a quick charging through its USB port.
check of your phone’s battery level, glance at the
battery charge indicator located in the upper-right

Navigating Through the Menus 3. Select Text Messaging by highlighting it and
pressing S.
The navigation keys on your phone allow you to scroll 4. Select Inbox by highlighting it and pressing S.
through menus and options quickly and easily. Note For the purposes of this guide, the above steps
To navigate through a list-type menu, simply press your condense into “Press Menu > Messaging > Text
Messaging > Inbox.”
navigation keys up or down. The scroll bar at the right
of the menu keeps track of your position in the menu at
all times. For a diagram of your phone’s menu, please Backing Up Within a Menu
see “Your Phone’s Menu” on page ii. To go to the previous menu:
Some features, such as Call History and Contacts, 䊳 Press =.
allow you to access options by highlighting icons near
the top of the screen. To navigate through these To return to standby mode:
options, press your navigation keys left or right. 䊳 Press O.
Selecting Menu Items Touch-Sensitive Buttons
As you navigate through the menu, menu options are The touch-sensitive buttons that appear along the
highlighted. Select an item by highlighting it and bottom of your phone’s external display allow you to
pressing S. access the phone’s features from standby mode
For example, to view your text messages: without opening the phone.
1. Press S to access the main menu. When you press and hold one of these touch-sensitive
buttons, your phone vibrates before accessing the
2. Select Messaging by highlighting it and selected feature.
pressing S.

The middle touch-sensitive button is used to launch up or down, and use the smart key on the left side of
the External Display Shortcut Menu to access the the phone to select a menu item.
Phone Basics
following items: Note When the phone is in standby mode, the middle
䢇 My Pics and My Videos – Allows you to view pictures touch-sensitive button displays an “M” icon.
and videos stored in your phone on your external
display. Additional touch-sensitive buttons appear R Press and hold this button to access the Text
that allow you to rewind through the pictures, play Messaging Inbox.
pictures and videos in a slideshow, and to pause
and fast-forward through pictures. When you receive a Text Message, additional
touch-sensitive buttons appear that allow you to view
䢇 Recent History – Allows you to call recent call contacts
with the phone closed using the left touch-sensitive the new text message, dismiss the text message, or call
button or to dismiss the Recent History menu using the person sending the text message.
the right touch-sensitive button.
Press and hold this button to access the Sprint
䢇 Bluetooth Power – Allows you to turn Bluetooth on or Music Store.
off using the left touch-sensitive button or to dismiss
the Bluetooth Power menu using the right touch- When you are using the Music Player, new
sensitive button. touch-sensitive buttons appear that allow you to play,
䢇 Automatic Speech Recognition (ASR) – Presents you with pause, fast-forward, rewind, skip, repeat, change
multiple options for using ASR. You can dismiss this channels, and stop.
menu using the right touch-sensitive button.
To navigate through the External Display Short Menu or
submenus on the external display, use the volume
button on the left side of the phone to move the cursor

Shortcuts and Favorites Displaying Your Phone Number
In standby mode, your phone gives you ways to quickly
access features you use frequently: 䊳 Press Menu > Setting/Tools > Settings > Phone Info >
䢇 Use the navigation keys to access shortcuts for up to
My Phone Number. (Your phone number and other
four features. information about your phone and account will be
displayed.)
䡲 To assign a Shortcut to your navigation keys, press
Menu > Settings/Tools > Settings > Display >
Assign Keys. Making and Answering Calls
Note Assigning shortcuts and favorites will change your
phone’s theme. Making Calls
䢇 Press Favorites (left softkey) to access a list of favorite Placing a call from your wireless phone is as easy as
features. making a call from any landline phone. Just enter the
number, and press N.
Help To make a call using your keypad:
Your phone contains a built-in help program to help 1. Make sure your phone is on.
you understand complicated or seldom used features.
When you access a feature, Help sometimes appears 2. Enter a phone number from standby mode. (If you
as a menu item or softkey. Select Help and read the text make a mistake while dialing, press = to erase
for a quick overview of the feature. For more one digit at a time. Press and hold = to erase the
information, refer to this guide. entire number.)

3. Press N. (To make a call when you are roaming 䢇 Hard Pause sends the next set of numbers when you
and Call Guard is enabled, see “Understanding press the left softkey. See “Dialing and Saving Phone
Phone Basics
Roaming” on page 54.) Numbers With Pauses” on page 27.
4. Press O when you are finished. 䢇 2sec Pause automatically sends the next set of
numbers after two seconds. See “Dialing and Saving
Tip To redial your last outgoing call, press N twice. Phone Numbers With Pauses” on page 27.
When making calls off the Sprint National Network, If you press Send MSG (left softkey), you can send a
always dial using 11 digits (1 + area code + phone message to the number you just entered.
number).
Answering Calls
You can also place calls from your phone by speed
dialing numbers from your Contacts (page 28), using 1. Make sure your phone is on. (If your phone is off,
your Call History listings (page 59), and using incoming calls go to voicemail.)
Automatic Speech Recognition (page 76).
2. Press N to answer an incoming call.
Dialing Options Depending on your phone’s settings, you may also
answer incoming calls by pressing any key or by
When you enter numbers in standby mode, pressing
opening the phone when it is closed. See “Call Answer
Options (right softkey) displays a list of dialing options.
Mode” on page 44 for more information.
To select an option, highlight it, and press S. The
following options are available: Your phone notifies you of incoming calls in the
䢇 Save adds the phone number to your Contacts as a
following ways:
new entry or to an existing entry. See “Saving a 䢇 The phone rings or vibrates.
Phone Number” on page 26. 䢇 The backlight illuminates.

䢇 The display screen shows an incoming call Missed Call Notification
notification. If the incoming call is from a number
stored in your Contacts, the entry’s name or number 䢇 Missed phone calls are forwarded to voicemail.
appears. When an incoming call is not answered, the Missed
Call log is displayed on your screen.
Answering a Roam Call With Call Guard Enabled
Tip You can also view missed calls from History. Press
Call Guard is an option that helps you manage your Menu > History > Missed Calls. To view details
roaming charges when making or receiving calls while about a specific call, highlight the call and then
press S.
outside the Sprint National Network. Please see
“Roaming” on page 54 for more information about
roaming. Calling Emergency Numbers
䊳 Select Answer to answer the call. You can place calls to 911 (dial 911 and press
N), even if your phone is locked or your account is
Ending a Call restricted.
䊳 Press O or close the phone. Note When you place an emergency call, your phone
automatically enters Emergency mode.
During an emergency call, press Options (right softkey)

to display your options. Select an option and press S.
䢇 Speaker On to activate speakerphone mode. (If you
are in speakerphone mode, the option is displayed
as Speaker Off to deactivate.)
䢇 Unlock Phone to unlock your phone (appears only if
the phone is locked).

䢇 Close Menu to close the pop-up menu (appears only signals, it may take up to 30 seconds or more to
if the phone is unlocked). determine and report your approximate location.
Phone Basics
Tip Press My Phone (left softkey) to display your phone Important Always report your location to the 911
number during an emergency call. operator when placing an emergency call.
Some designated emergency call takers,
To exit Emergency mode: known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS
1. Press O to end a 911 call. location information from your phone.
2. Place a call to a non-emergency telephone
number or wait five minutes for emergency mode In-Call Options
to automatically expire.
Pressing Options (right softkey) during a call displays a
Note When you are in Emergency mode, you can exit only list of available in-call features. To select an option,
from the options menu press the corresponding keypad number or select the
option and press S. The following options may be
Enhanced 911 (E911) Information available through the Options menu:
䢇 Save allows you to save the caller’s phone number to
This phone features an embedded Global Positioning contacts.
System (GPS) chip necessary for utilizing E911
䢇 3-Way Call lets you initiate a three-way call (page 120).
emergency location services where available.
䢇 Contacts opens your phone’s address book.
When you place an emergency 911 call, the GPS
䢇 Voice Memo creates a voice record of the call.
feature of your phone seeks information to calculate
your approximate location. Depending on several 䢇 Phone Info. opens your Phone Info menu
variables, including availability and access to satellite 䢇 Send Text Message opens your Messaging menu.
䢇 Call History opens your History menu.

䢇 Tools opens your Tools menu. Saving a Phone Number
During a call, the left softkey button functions as the Your phone can store up to five phone numbers in
Mute button. Press it to mute the phone’s microphone
each Contacts entry. Your phone automatically sorts
for privacy. Press it again to Unmute the phone. the Contacts entries alphabetically. (For more
End-of-Call Options information, see “Contacts” on page 62.)
To save a number from standby mode:
After ending a call to a phone number that is not in
your Contacts, the phone number and the duration of 1. Enter a phone number and then press Options
the call are displayed. Press Options (right softkey) > (right softkey) > Save.
Save to add the number to your Contacts (page 26).
2. To save the number as a new Contacts entry,
Press Send Msg (left softkey) to send a text message,
select As New Entry. Use the numeric keypad to
picture mail, or SMS voice message.
enter the new contact name, and then press Save
After ending a call to a phone number that is already in (left softkey).
your Contacts, the entry name and the duration of the — or —
call are displayed. Press Call History (right softkey) to see
your call history. Press Send Msg (left softkey) to send a Select To Existing Entry. Scroll to the entry you want
text message, picture mail, or SMS voice message. to save the number to, and then press Menu > Save
(left softkey).
Note The End-of-Call options are not displayed for calls
identified as No ID or Restricted.

Dialing and Saving Phone Numbers 4. Press N.
With Pauses – or –
Phone Basics
Press Options (right softkey) and select Save to save
You can dial or save phone numbers with pauses for the number in your Contacts.
use with automated systems, such as voicemail or
credit card billing numbers. Note When dialing a number with a hard pause, press Yes
(left softkey) to send the next set of numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you Plus (+) Code Dialing
press the left softkey button.
When placing international calls, you can use Plus
䢇 2Sec Pause automatically sends the next set of
Code Dialing to automatically enter the international
numbers after two seconds.
access code for your location (for example, 011 for
Note You can have multiple pauses in a phone number international calls made from the United States). This
and combine two-second and hard pauses. feature is subject to network availability.
To dial or save phone numbers with pauses: 1. Press and hold 0 until a “+” appears on your
display screen.
1. Enter the phone number.
2. Dial the country code and phone number you’re
2. Press Options (right softkey) > Hard Pause or calling and press N. (The access code for
2Sec Pause. international dialing is automatically dialed,
3. Enter additional numbers. followed by the country code and phone number.)

Using Abbreviated Dialing 2. Scroll to the phone number you want to call and
press N.
You can set up your phone to make calls using just the — or —
last four digits of the number. Your phone automatically
prepends the first five or six digits (for example, the To call another number from the entry, use the
area code and prefix). navigation keys to scroll left and right until you
reach the phone number you wish to call and
You must enable Abbreviated Dialing and define the press N.
first digits before you can use this feature. To set up
Abbreviated Dialing, see “Calling Options” on page 45. Using Speed Dialing
To make a call using Abbreviated Dialing: You can store up to 99 numbers in your phone’s speed
1. Enter the last four digits of a Contacts entry's dial memory. With this feature, you can speed dial
phone number. entries using one keypress for locations 2-9 and two
keypresses for locations 10-99.
2. Press N.
Note You must enable speed dialing before you can use it.
Dialing From the Contacts List See “Calling Options” on page 64 for instructions.
1. Press Menu > Contacts. To use One-Touch Dialing for speed dial locations 1–9:
Note From standby mode, press Contacts (right softkey) 䊳 Press and hold the appropriate key for
to list entries. approximately two seconds. The display confirms
that the number has been dialed when it shows
“Calling...”.

For Speed Dial locations 10-99 (Two-Touch Dialing): 2. Select one of the following options:
1. Press the first digit. 䡲 Predict English to enter text using a predictive text
Phone Basics
entering system that reduces number of
2. Press and hold the second digit for approximately keypresses required while entering a word. (See
two seconds. The display screen confirms that the page 30.)
number has been dialed when it shows
䡲 Multi-Tap to cycle through the alpha characters
“Connecting...”.
associated with the numbers on the keypad.
Note Speed dialing is not available when you are roaming; (See page 31.)
when you are roaming off the Sprint National 䡲 Numbers to enter numbers by pressing the
Network, you must always dial using 11 digits
(1 + area code + number).
numbers on the keypad. (See page 32.)
䡲 Symbols to enter symbols. (See page 32.)
䡲 Predict Spanish to enter Spanish text using

Entering Text predictive text in the same way as Predict English.
(See page 40.)
Selecting a Text Input Mode 䡲 Insert Preset Msgs to enter preprogrammed
messages. (See page 41.)
Your phone provides convenient ways to enter words,
䡲 Recent Messages to insert a recent message.
letters, punctuation, and numbers whenever you are
prompted to enter text (for example, when adding a Tip When entering text, press * to change letter
Contacts entry or when using Sprint Mail or SMS Text capitalization (ABC > Abc > abc).
Messaging).
1. From a screen where you can enter text, press the
right softkey to change the text input mode.

Entering Characters Using 3. To accept a word and insert a space, press #.
Predict English Text Input —or—
To accept a word completion (such as “Billion”
Predict English Text Input lets you enter text by pressing when you entered “Bill”), press the navigation key
keys just once per letter. right.
Predict English Text Input uses an intuitive word
Tip You can set your phone to automatically add a space
database to analyze the letters you enter and create a after you accept a word completion by pressing
suitable word. (The word may change as you type.) Menu > Settings/Tools > Settings > Text Entry >
Auto Space > On.
1. Select the Predict English Text input mode.
(See page 29.) To turn word completion on or off, press
Menu > Settings/Tools > Settings > Text Entry >
2. Press the corresponding keys once per letter to
Word Completion > On or Off.
enter a word. (For example, to enter the word “Bill,”
press 2455.) (If you make a mistake, press
= to erase a single character. Press and hold = Adding a Word to the Predict Database
to erase an entire word.) If a word you want to enter is not displayed as an
If the word you want is not displayed after you have option when you are using Predict English Text Input,
entered all the letters, press the navigation key you can add it to the database.
down to scroll through other word selections. A 1. Select the Multi-Tap character input mode. (See
pop-up list appears with the word selections. “Selecting a Text Input Mode” on page 29.)
2. Enter the word using multi-tap text entry. (See
“Entering Characters Using Multi-Tap Mode” on
page 31.) The word will appear as an option the

next time you scroll through options during Predict Characters scroll in the following order:
English Text Input.
Phone Basics
1 . , @ 1?!*#
Entering Characters Using Multi-Tap Mode
2 ABC2
1. Select the Multi-Tap mode. (See “Selecting a Text
Input Mode” on page 29.) 3 DEF3
2. Press the corresponding keys repeatedly until the 4 GHI4
correct letter appears. (For example, to enter the
word “Bill,” press 2 twice, 4 three times, 5 5 JKL5
three times, and 5 three times again). 6 MNO6
(If you make a mistake, press = to erase a single
character. Press and hold = to erase an entire 7 PQRS7
word.) 8 TUV8
By default, the first letter of an entry is capitalized
and the following letters are lowercased. After a 9 WXYZ9
character is entered, the cursor automatically 0 0 + (shift)
advances to the next space after two seconds or
when you enter a character on a different key. # [function]
* Space

Entering Numbers and Symbols
To enter numbers:
䊳 Select the Numbers mode and press the
appropriate key. (See “Selecting a Text Input
Mode” on page 29.)
To enter symbols:
䊳 Select the Symbols mode. (See“Selecting a Text
Input Mode” on page 29.) To enter a symbol, press
the appropriate key indicated on the display
screen.
To enter preset messages
1. Select the Preset Messages mode. (See “Selecting a
Text Input Mode” on page 29.)
2. Select a message and press S.
Note Preset messages make composing text messages
easier by allowing you to enter quick messages,
such as “Meet me at,” “Let’s get lunch,” or a
customized message of your own. (For more
information on preset messages, please see
“Managing Preset Messages” on page 41.)

Section 2B Sound Settings
Settings
Settings
Ringer Types
Ringer types help you identify incoming calls and
⽧ Sound Settings (page 33) messages. You can assign ringer types to individual
⽧ Display Settings (page 36) Contacts entries, types of calls, types of messages, and
alerts.
⽧ Location Settings (page 39)
䢇 Preprogrammed Ringers include a variety of standard
⽧ Messaging Settings (page 40)
ringer types and familiar music.
⽧ Airplane Mode (page 42)
䢇 Vibrating Ringer alerts you to calls or messages
⽧ TTY Use With Sprint Service (page 43) without disturbing others.
⽧ Phone Setup Options (page 44) 䢇 Downloaded Ringers can be downloaded right to your
⽧ Updating Phone Software (page 47) phone.
Using the available menu options, you can customize your Selecting Ringer Types for Voice Calls
phone to sound, look, and operate just the way you want it. This
section describes how you can change your phone’s Your phone provides a variety of ringer options that
settings to best suit your needs. Take a few moments to allow you to customize your ring and volume settings.
review these options and to adjust or add settings that These options allow you to identify incoming calls by
are right for you. the ring.
1. Press Menu > Settings/Tools > Settings > Sounds >
Ringer Type > Voice Calls.
Section 2B. Settings 33

2. Select With Caller ID or Without Caller ID. – or –
3. Select the storage location of the ringer. (A list of Create your own ringer by selecting New Voice
ringers store in that memory location will be Record, or select None.
displayed.) Use your navigation keys to scroll 4. Press Assign (left softkey)
through the available ringers. (To hear a ringer,
press S.) Selecting Ringer Types for Calendar and Alarm
– or – 1. Press Menu > Settings/Tools > Settings > Sounds >
Create your own ringer by selecting New Voice Ringer Type > Calendar or Alarm.
Record, or select None.
2. Select a storage location for the ringer and use the
4. Press Assign (left softkey). navigation keys to scroll through the available
ringers. (To hear a ringer, press S.)
Selecting Ringer Types for Messages
– or –
1. Press Menu > Settings/Tools > Settings > Sounds > Create your own ringer by selecting New Voice
Ringer Type > Messages Record, or select None.
2. Select Voicemail, Text Message, Voice SMS, or Picture 3. Press Assign (left softkey).
Mail. (A list of ringer type categories will be
displayed.)
3. Select the storage location of the ringer. (A list of
ringers store in that memory location will be
displayed.) Use your navigation keys to scroll
through the available ringers. (To hear a ringer,
press S.)
34 Section 2B. Settings

Adjusting the Phone’s Volume Settings Alert Notification
Adjust your phone’s volume settings to suit your needs Your phone can alert you with an audible tone when
Settings
and your environment. you change service areas, once a minute during a
voice call, when a call has been lost, when you
connect to the network, or when you received a new
Volume.
messages.
2. Select Voice Call Ringer, Speakerphone, or Alarms.
— or — Alerts.
Select Advanced > Applications, Messaging, or 2. Highlight Minute Beep, Out of Service, Connect, Call
Calendar. Drop, or New Message and press S.
3. Choose a volume level and press Done (left 3. Select On or Off and press S.
softkey).
Tip In standby mode, you can adjust the ringer volume
Selecting a Key Tone
by using the volume keys on the side of your phone. Your phone offers several options for selecting the
To reset your volume setting to factory defaults, press audible tones accompanying a keypress.
Menu > Settings/Tools > Settings > Sounds > 1. Press Menu> Settings/Tools > Settings > Sounds >
Volume > Reset Volumes.
Keytones.
2. Select an option:
Tone Length to select a key tone length. (Longer
tone lengths may be better for tone recognition

when dialing voicemail or other automated
systems.)
Display Settings
Tone Volume to select a keypress volume level.
Changing the Text Greeting
3. Press Done (left softkey).
A text greeting is displayed on your phone’s screen in
Silence All standby mode. Choose the phone’s default greeting or
enter your own custom greeting.
The Silence All option allows you to mute all sounds
without turning your phone off. 1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Home Screen > Greeting.
To activate Silence All:
2. To change the text greeting, press S to select the
䊳 With the phone open, press and hold the volume text field and enter text using your keypad. (See
key down in standby mode. (The screen will “Entering Text” on page 29.)
display “Silence All.”)
3. Press Save (left softkey).
To deactivate Silence All:
Tip If you don’t want to display a greeting message,
䊳 With the phone open, press the volume key up press and hold = to remove the text and then press
repeatedly to select a volume level. Save (left softkey).

Changing the Backlight Time Length 2. Select Off, 10 sec, 30 sec, 50 sec, or Always On.
Select how long the display screen remains backlit To set your keypad to light up based on ambient light
conditions:
Settings
after a keypress is made.
1. Press Menu > Settings/Tools > Settings > Display > 1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Light Control > Backlight > Main Display > Light Control > Keypad Light Sensor.
Screen Backlight. 2. Select On.
2. Select Always On, 10 sec, 30 sec, or 50 sec, or Dim Changing the Phone’s Menu Style
Only.
To adjust the backlight duration time for the external display: Choose how your phone's menu appears on your
display screen.
䊳 Press Menu > Settings/Tools > Settings > Display >
External Display > Backlight. 1. With the main menu displayed, press Options (right
softkey).
Note Setting long backlight durations affects the life of the
2. Select Grid Menu, List Menu, or Tab Menu, and then
battery.
press S.
Keypad Light Sensor 䡲 Grid Menu to display the menu as icons only.
䡲 List Menu to display the menu as a list of icons and
Set your keypad to light up only when necessary, names.
based on ambient light conditions, or to stay lit
whenever you are using your phone. 䡲 Tab Menu to display only a selected menu option,
with the remaining icons displayed as tabs.
1. Press Menu > Settings/Tools > Settings > Display >
Main Display > Light Control > Backlight >
Keypad Backlight.

Changing the Clock Display ● Day/Month/Year
● Day-Month-Year
Choose whether you want your phone’s clock to be
displayed in analog mode, digital mode, or with time To adjust these features for the external screen:
and date. 䊳 Press Menu > Settings/Tools > Settings > Display >
1. Press Menu > Settings/Tools > Settings > Display > External DIsplay > Clock Type or Time/Date Display.
Main Display > Home Screen > Time and Date.
Changing the Screen Saver
2. Select from Clock Type, Time/Date Display, Time Format,
or Date Format. Allows you to choose the image on your standby
䡲 Clock Type allows you change the look of the clock screen.
on the display screen. Choose from Analog Small, Note Changing the settings for some display options,
Analog Large, Digital Small, or Digital Large and such as the screen saver, affects both the internal
press S. and external display screens.
Tip Select Time and Date > Time/Date Display > Hide if 1. Press Menu > Settings/Tools > Settings > Display >
you do not want to display the clock. Main Display > Screensaver.
䡲 Time/Date Display allows you to show or hide the – or –
time and date on the main screen. Press Menu > Settings/Tools > Settings > Display >
䡲 Time Format allows you to set the clock to a External Display > Screensaver.
12 hour or 24 hour format.
䡲 Date Format allows you to display the date in the
following formats:
● Month/Day/Year

2. Select In Phone, External Memory, or Assigned Media to Location Settings
select the location where the screen savers are
stored.
Settings
Your phone is equipped with a Location feature for use
– or –
in connection with location-based services.
Select Take New Picture to create a new screen saver.
The Location feature allows the network to detect your
3. Select a screen saver and press Assign (left softkey) position. Turning Location off will hide your location
to save your settings. from everyone except 911.
Tip Highlight a screen saver and press S to view a Note Turning Location on allows the network to detect
slideshow of the available screen savers. Press the your position using GPS technology, making some
left or right navigation keys to pause the slideshow applications and services easier to use. Turning
and scroll through the screen saver previews. Location off disables the GPS location function for all
purposes except 911, but does not hide your general
Changing the Theme location based on the cell site serving your call. No
application or service may use your location without
Allows you to choose the look of screens throughout your request or permission. GPS-enhanced 911 is
your phone. not available in all areas.
1. Press Menu > Settings/Tools > Settings > Display > To enable your phone’s Location feature:
Main Display > Themes.
1. Press Menu > Settings/Tools > Settings > More ... >
2. Highlight a theme and press S to save your Location. (The Location disclaimer will be
selection. displayed.)
2. Read the disclaimer and press S.
3. Select On or Off and press S.

When the Location feature is on, your phone’s standby 1. Press Menu > Messaging > Settings > Notification.
screen will display the icon. When Location is
2. Select Msg and Icon or Icon Only and press S.
turned off, the icon will be displayed.
Adding a Customized Signature
Messaging Settings Add a customized signature to each message you
send.
Text Messages 1. Press Menu > Messaging > Settings > Text Messaging >
Staying connected to your friends and family has never Add Signature.
been easier. With your phone’s advanced messaging 2. To add your current signature to each text
capabilities, you can send and receive many different message, select On and press Done (left softkey).
kinds of text messages without placing a voice call. — or —
(For more information, see “Using SMS Text
Messaging” on page 118.) To view or change your current signature, select
Change Signature and press Done (left softkey). (If
Messaging settings make text messaging easier by you select On, but there is no current signature, you
letting you decide how you would like to be notified of will be prompted to create one.) In either case,
new messages, create a signature with each sent enter the new signature you want to use, and press
message, and create your own preset messages. Save (left softkey).
Setting Message Notification
When you receive a message, your phone notifies you
by displaying an icon on your display screen. You can
also choose to be notified with a message notification
on your display screen.

Setting a Callback Number To delete a preset message:
You can automatically add your phone number (or a 1. Press Menu > Messaging > Settings >
Text Messaging > Preset Messages. (The list of preset
Settings
different number) to each text message you send.
messages will be displayed.)
1. Press Menu > Messaging > Settings > Text Messaging >
Callback Number. 2. To edit or delete a preset message, select it, and
press Options (right softkey).
2. To add your phone number to each text message,
select My Phone Number and press Done (left 3. Select Select Multiple to select more than one
softkey). message.
— or — — or —
To add a different number, select Other and press Select Delete to erase the selected message.
Done (left softkey). Enter a new callback number To add a new preset message:
and press OK (left softkey).
1. Press Menu > Messaging > Settings >
Managing Preset Messages Text Messaging > Preset Messages. (The list of preset
messages will be displayed.)
Your phone is programmed with 15 preset messages
to help make sending text messages faster and easier. 2. Press Options (right softkey) > Create New.
Customize or delete these messages, such as “Let’s
3. Enter your message (See “Entering Text” on
get lunch” or “Meet me at” to suit your needs, or even
page 29) and press Save (left softkey). (Your
add your own preset messages to the list.
message will be added to the beginning of the list.)

SMS Voice Messages Airplane Mode
You can set your SMS Voice messages to always play
in speakerphone mode, and you can automatically add Airplane Mode allows you to use many of your phone’s
a name to each SMS Voice message you send. features, such as Games, Calendar, Voice Memos, etc.,
when you are in an airplane or in any other area where
To always play SMS Voice messages in speakerphone making or receiving calls or data is prohibited. When
mode: your phone is in Airplane Mode, it cannot send or
1. Press Menu > Messaging > Settings > Voice SMS > receive any calls or access online information.
Speakerphone. To set your phone to Airplane Mode:
2. Select On. 1. Press Menu > Settings/Tools > Settings > More... >
To assign a name to SMS Voice messages you send: Airplane Mode.
1. Press Menu > Messaging > Settings > Voice SMS > 2. Highlight On, Off, or On at Power Up, and then
From Name. press S.
2. Enter the name you want to attach to outgoing While in Airplane Mode, your phone’s standby screen
SMS Voice messages. displays and No Service.
3. Press Save (left softkey). Note Selecting On at Power Up will enable Airplane Mode
the next time you turn on your phone. After that,
Airplane mode will remain enabled only until the next
time you turn on your phone.

TTY Use With Sprint Service 2. Select from the following:
䡲 Off – Turns off TTY Mode.
TTY (TeleTYpewriter) – Type and read text on
Settings
A TTY (also known as a TDD or Text Telephone) is a 䡲
telecommunications device that allows people who are your TTY.

deaf, hard of hearing, or who have speech or language 䡲 VCO (Voice Carry-Over) – Speak into the phone
disabilities, to communicate by telephone. and read text replies on your TTY.
Your phone is compatible with select TTY devices. 䡲 HCO (Hearing Carry-Over) – Type text on your
Please check with the manufacturer of your TTY device TTY and listen to voice replies on your phone.
to ensure that it supports digital wireless transmission. 3. Read the disclaimer and then press Enable (left
Your phone and TTY device will connect via a special softkey). To disable TTY after it has been enabled,
cable that plugs into your phone's headset jack. If this press Disable (left softkey).
cable was not provided with your TTY device, contact
your TTY device manufacturer to purchase the Note By default your phone’s TTY Mode is set to Off.
connector cable.
In TTY Mode, your phone displays the TTY access
When establishing your Sprint service, please call icon.
Sprint Customer Service via the state
If TTY mode is enabled, the audio quality of non-TTY
Telecommunications Relay Service (TRS) by first
devices connected to the headset jack may be
dialing 771N. Then provide the state TRS with impaired.
this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press Menu > Settings/Tools > Settings > More... >
Accessibility > TTY.

WARNING 911 Emergency Calling Phone Setup Options
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS), Shortcuts
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted Your phone offers you the option of assigning shortcuts
when received by public safety answering to your favorite or often-used functions. Pressing the
points (PSAPs), rendering some navigation key up, down, left, or right in standby mode
communications unintelligible. The problem
launches your personally designated shortcuts.
encountered appears related to TTY equipment
or software used by PSAPs. This matter has 1. Press Menu > Settings/Tools > Settings > Display >
been brought to the attention of the FCC, and Assign Keys.
the wireless industry and the PSAP community
are currently working to resolve this. 2. Select a navigation key direction and press S.
3. Select a desired shortcut and press S.
Call Answer Mode
Select how to answer incoming calls on your phone.
1. Press Menu > Settings/Tools > Settings >
More... > Call Setup > Call Answer.
2. Select an option and press S.
䡲 Open to allow an incoming call to be answered by
opening the phone.

䡲 Any Key to allow an incoming call to be answered 1. Press Menu > Settings/Tools > Settings > More... >
by pressing any key. Call Setup > Abbreviated Dialing.
䡲 [TALK] Key to require N to be pressed to answer 2. Select On.
Settings
all incoming calls.
Contacts Match
Calling Options
Contacts Match allows you to quickly find Contacts
You can set up your phone to make dialing numbers entries. When Contacts Match is on, simply start dialing
quick and easy. a number to find a contact. Your phone will display a
list of contacts with the matching number, or partial
Auto-Answer Mode phone number, you just dialed.
Automatically picks up incoming calls when connected 1. Press Menu > Settings/Tools > Settings > More... >
to an optional hands-free car kit. (Auto-Answer picks Call Setup > Contacts Match.
up calls even if you are not present.)
2. Select On.
Call Setup > Auto Answer. Incoming Calls
2. Select On. The Incoming Calls feature allows you to assign a
picture to incoming calls with Caller ID data, and to
Setting Abbreviated Dialing assign the same or different picture to calls without
Allows you to dial numbers sharing the same Caller ID data.
beginning digits by dialing only the last four. Enter the 1. Press Menu > Settings/Tools > Settings > More... >
first five or six digits (for example, area code and prefix) Call Setup > Incoming Calls.
you want to prepend when using Abbreviated Dialing.
2. Select With Caller ID or Without Caller ID.

3. Select a storage location for the picture you wish to Voice Guide
use, and then use the navigation keys to scroll
through the available pictures. Select a picture and You can enable your phone to read aloud the main
press Assign (left softkey). menu, Settings/Tools submenu, Contacts entries, or
– or – each digit of a number after it is entered.
Create your own picture by selecting Take New 1. Press Menu > Setting/Tools > Settings > Sounds >
Picture or select None. Voice Guide.
2. Select On, Off, or Custom.
Auto Redial
3. If you selected Custom in step 2, select an option
Your phone can automatically redial a busy number and then select On.
and notify you when a connection is made.
䡲 Main Menu — Your phone reads aloud items on the
1. Press Menu > Settings/Tools > Settings > More... > main menu as you scroll through them.
Call Setup > Auto Redial.
䡲 Settings/Tools — Your phone reads aloud items on
2. Select On. the Settings and Tools submenus as you scroll
through them.
Display Language 䡲 Contact — Your phone reads aloud the names of
You can choose to display your phone’s onscreen your entries as you scroll through them.
menus in English or in Spanish. 䡲 Digits — Your phone reads aloud each digit as you
1. Press Menu > Settings/Tools > Settings > Display > enter it.
Language. 䡲 Voice Ringer — Your phone reads aloud the
number of the person calling or the name of the
2. Select English or Español and press S. contact.

KeyGuard Updating Phone Software
Your phone’s KeyGuard feature protects against
Settings
activating the external buttons and the touch-sensitive You can update the software on your phone by
buttons accidentally when your phone is closed. When downloading software updates over the air.
the phone is closed and KeyGuard is enabled, you To update your phone's software:
have to press and hold the smart key and the camera
button before you can use the phone. You can specify 1. Press Menu > Settings/Tools > Settings > Phone Info >
how long the phone waits after you last use it before Update Software. Your phone checks for software
activating KeyGuard. updates.
To enable or disable KeyGuard: 2. If a software update is available press Yes (left
softkey) to continue the update process. From this
1. Press Menu > Settings/Tools > Settings > KeyGuard. point, the software update may take up to 10
2. Select Off, On Phone Close, 10 sec, 30 sec, or 50 sec. minutes to complete.
Tip You can also activate the KeyGuard feature 3. Press Next (left softkey) on the following screen to
immediately by pressing and holding the smart key continue the update.
and the camera button.
4. If you want to view more information about the
software update, before the update starts, select
More Details. Press OK (left softkey) to return to the
previous screen.
5. Select Update Phone SW to complete the software
update.

After the software update is complete, your phone
powers off and then powers back on.
If software updates are available, Sprint may send a
request to your phone asking you to update your
phone's software. This request will appear as a
message on your phone's display. If you see this
message, press Yes (left softkey) and follow the
prompts on your phone's display to complete the
software upgrade.

Section 2C Accessing the Security Menu
Security
Security
All of your phone’s security settings are available
through the Security menu. You must enter your lock
code to view the Security menu.
⽧ Accessing the Security Menu (page 49)
⽧ Using Your Phone’s Lock Feature (page 49) Security.
⽧ Using Special Numbers (page 50)
2. Enter your lock code to display the Security menu.
⽧ Limiting Use of Your Phone
⽧ Erasing Phone Content (page 52) Tip If you can't recall your lock code, try using the last
four digits of your wireless phone number. If this
⽧ Resetting Your Phone (page 53) doesn't work, call Sprint Customer Service at
⽧ Security Features for Sprint Power Vision (page 53) 1-888-211-4727.
By using the security settings on your phone, you receive peace

of mind without sacrificing flexibility. This section will Using Your Phone’s Lock Feature
familiarize you with your phone’s security settings. With
several options available, you can customize your
phone to meet your personal needs.
Locking Your Phone
When your phone is locked, you can only receive
incoming calls or make calls to 911, Sprint Customer
Service, or special numbers. (See “Using Special
Numbers” on page 50.)
Section 2C. Security 49

1. Press Menu > Settings/Tools > Settings > More... > special numbers, see “Using Special Numbers” on
Security and enter your lock code. page 50.)
2. Select Lock My Phone. 䊳 To call an emergency number, special number, or
Sprint Customer Service, enter the phone number
3. Highlight Lock Now and press S. (To set your
and press S.
phone lock the next time it is turned on, select
Lock on Power Up. To set your phone to lock after a
specified amount of time, select After 5 minutes, Using Special Numbers
After 15 minutes, or After 60 minutes.)
Unlocking Your Phone Special numbers are important numbers that you have
designated as being “always available.” You can call
1. From standby mode, press Unlock (left softkey). and receive calls from special numbers even if your
phone is locked.
2. Enter your lock code.
You can save up to three special numbers. These
Changing the Lock Code numbers are stored separately from your Contacts
entries, and the same numbers may appear in both
1. Press Menu > Settings/Tools > Settings > More... > your Contacts and your Special Numbers.
Security and enter your lock code.
To add or replace a special number:
2. Select Change Lock Code, and then enter and re-
enter your new lock code. 1. Press Menu > Settings/Tools > Settings > More... >
Calling in Lock Mode
2. Select Special Numbers.
You can place calls to 911 and to your special 3. Select Special Number 1, Special Number 2, or Special
numbers when in lock mode. (For information on Number 3.
50 Section 2C. Security

4. Enter the number and press Save (left softkey). 䡲 Lock to require users to enter your lock code
before they can access Contacts.
Note There are no speed dial options associated with
special numbers. 䡲 View Only to allow users to view your Contacts, but
Security
require that they enter your lock code before they
can edit entries.
Limiting the Use of Your Phone
Limiting Data Access
You can restrict users from accessing certain functions 1. Press Menu > Settings/Tools > Settings > More... >
of your phone. For example, you can set limitations Restrict Access and enter your lock code.
before you lend your phone to someone, and then
remove the limitations when it is returned. 2. Select Data Services.
You can limit access to Contacts, Sprint Power Vision 3. Select an option and press S:
services, pictures and video, and you can restrict 䡲 Unlock to remove all limitations.
incoming and outgoing phone calls. 䡲 Lock to require users to enter your lock code
before they can access data services.
Limiting Access to Contacts
Limiting Access to Pictures and Videos
Restrict Access and enter your lock code. 1. Press Menu > Settings/Tools > Settings > More... >
2. Select Contacts. Restrict Access and enter your lock code.
3. Select an option and press S: 2. Select Pictures and Videos.

䡲 Unlock to remove all limitations.

3. Select an option and press S: 䡲 None to permit all incoming calls.
䡲 Unlock to remove all limitations. 䡲 Except Contacts to allow incoming calls to Contacts
䡲 Lock to require users to enter your lock code entries only.
before they can access Pictures.
Limiting Outgoing Calls

Erasing Phone Content
1. Press Menu > Settings/Tools > Settings > More... > Use the phone’s Security menu to erase all the content
Restrict Access and enter your lock code. you have stored in your phone.
2. Select Restrict Outgoing Calls. 1. Press Menu > Settings/Tools > Settings > More... >
3. Select an option and press S:
䡲 All to block all outgoing calls. 2. Select Delete and Reset > Delete.
䡲 None to permit all outgoing calls. 3. Choose one of the following options and
䡲 Except Contacts to allow outgoing calls to Contacts press S:
entries only. 䡲 Contacts to erase all of your contacts.
䡲 My Stuff to erase all the content you have stored in
Limiting Incoming Calls your phone.
1. Press Menu > Settings/Tools > Settings > More... > 䡲 Voice Memos to erase all of your voice memos.
Restrict Access and enter your lock code. 䡲 Pictures to erase all of your pictures.
2. Select Restrict Incoming Calls. 䡲 Messages to erase all of your messages.
3. Select an option and press S: 4. Press Delete (left softkey) to confirm the deletion.
䡲 All to block all incoming calls.
52 Section 2C. Security

Resetting Your Phone Security Features for Sprint
Power Vision
Security
You can reset individual categories of phone settings
or reset the entire phone to its factory defaults.
Enabling and Disabling Data Services
Security and enter your lock code. You can disable data services without turning off your
phone; however, you will not have access to all data
2. Select Delete and Reset > Reset .
services, including Web and messaging. Disabling
3. Select an option and press S: data services will avoid any charges associated with
䡲 Favorites to erase all saved favorites. these services. While signed out, you can still place or
receive phone calls, check voicemail, and use other
䡲 Personal Dictionary to erase all entries from your voice services. You may enable data services again at
personal dictionary. any time.
䡲 Picture Mail to erase your Picture Mail “Send To”
list. To enable or disable data services:
䡲 All Settings to erase all browser, favorites, personal 䊳 Press Menu > Settings /Tools> Settings > More... >
dictionary, and Picture Mail settings at once. Data Services > Data Services > On or Off.
䡲 Phone Reset to erase all settings and all data
(contacts, content, voice memos, pictures, video,
and messages) from the phone.
4. If you are certain you want to erase all selected
data, press Reset (left softkey).

Section 2D Understanding Roaming
Roaming Recognizing the Roaming Icon on the Display
Screen
⽧ Understanding Roaming (page 54) Your phone’s display screen always lets you know
⽧ Setting Your Phone’s Roam Mode (page 55) when you’re off the Sprint National Network. Any time
you are roaming, the phone displays the roaming icon
⽧ Using Call Guard (page 56)
( ).
⽧ Using Data Roam Guard (page 57)
Tip Remember, when you are using your phone off the
Roaming is the ability to make or receive calls when you’re off Sprint National Network, always dial numbers using
the Sprint National Network. Your new digital dual-band 11 digits (1 + area code + number).
MOTORAZRTM VE20 works anywhere on the Sprint
National Network and allows you to roam on other Roaming on Other Digital Networks
networks where we’ve implemented roaming
agreements with other carriers. When you’re roaming on digital networks, your call
quality and security will be similar to the quality you
This section explains how roaming works as well as receive when making calls on the Sprint National
special features that let you manage your roaming Network. However, you may not be able to access
experience. certain features, such as Sprint Power Vision,
depending on the available network.
54 Section 2D. Roaming

Note If you’re on a call when you leave the Sprint National Setting Your Phone’s Roam Mode
Network, your call is dropped. If your call is dropped
in an area where you think Sprint service is available,
Roaming
turn your phone off and on again to reconnect to the Your phone allows you to control your roaming
network. capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Checking for Voicemail Messages While
Choose from three different settings on your dual-band
Roaming phone to control your roaming experience.
When you are roaming off the Sprint National Network, 1. Press Menu > Settings/Tools > Settings > More... >
you may not receive on-phone notification of new Roaming > Set Mode.
voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail 2. Highlight an option and press S.
for new messages if you are in a roaming service area 䡲 Sprint Only to access the Nationwide Sprint PCS
for an extended period of time. Network only and prevents roaming on other
networks.
1. Dial 1 + area code + your phone number.
䡲 Automatic to seek service on the Sprint National
2. When you hear your voicemail greeting, press *. Network. When Sprint service is unavailable, the
3. Enter your passcode at the prompt and follow the phone searches for an alternate system.
voice prompts.
Note By default, your phone’s Roam Mode is set to
When you return to the Sprint National Network, Automatic.
voicemail notification will resume as normal.
Section 2D. Roaming 55

Using Call Guard To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the
Your phone has two ways of alerting you when you are seven-digit number and press N.
roaming off the Sprint National Network: the onscreen 2. Press Roam (left softkey) to place the call.
roaming icon and Call Guard. Call Guard makes it easy
to manage your roaming charges by requiring an extra To answer incoming roaming calls with Call Guard on:
step before you can place or answer a roaming call. 1. Press N. (A message is displayed, notifying you
(This additional step is not required when you make or that roaming charges apply.)
receive calls while on the Sprint National Network.)
2. Press Roam (left softkey) to answer the call.
To turn Call Guard on or off:
Note If the Call Guard feature is set to On, you need to
1. Press Menu > Settings/Tools > Settings > More... > take extra steps to make and receive roaming calls.
Roaming > Call Guard.
2. Highlight On or Off and press S.
Note Call Guard is turned off by default on your phone.
Voice dialing and speed dialing are not available

when you are roaming with Call Guard enabled.
56 Section 2D. Roaming

Using Data Roam Guard 䡲 Always Ask turns your phone’s Data Roam Guard
feature on. You will see a prompt and will be
required to respond anytime you access data
Roaming
Depending on service availability and roaming services while roaming.
agreements, your phone may be able to access data
䡲 Never Ask turns your phone’s Data Roam Guard
services while roaming on certain digital systems. You
feature off. You will not be notified of your roaming
can set your phone to alert you when you are roaming
status when accessing data services.
off the Sprint National Network and try to use data
services such as messaging. To use data services when Data Roam Guard is active:
To set your Data Roam Guard notification: 䊳 When a pop-up notification appears informing you
that data roam charges may apply, press Roam (left
1. Press Menu > Settings/Tools > Settings > More... > softkey) to connect.
Roaming > Data Roam Guard.
2. Highlight an option and press S.
䡲 Default turns your phone’s Data Roam Guard
feature on in certain roaming situations. You may
see a prompt and may be required to respond
when you access data services while roaming
internationally.
Note The factory setting for the Data Roam Guard feature
is Default.
Section 2D. Roaming 57

Section 2E Viewing History
History History is a list of the last 240 phone numbers (or
Contacts entries) for calls you placed, accepted, or
missed. History makes redialing a number fast and
⽧ Viewing History (page 58) easy. It is continually updated as new numbers are
⽧ History Options (page 59) added to the beginning of the list and the oldest entries
⽧ Making a Phone Call From History (page 59) are removed from the bottom of the list. Each entry
contains the phone number (if it is available) and
⽧ Saving a Phone Number From History (page 60) Contacts entry name (if the phone number is in your
⽧ Prepending a Phone Number From History (page 60) Contacts). Duplicate calls (same number and type of
⽧ Erasing History (page 61) call) may only appear once on the list.
History keeps track of incoming calls, outgoing calls, and 1. Press Menu > History.
missed calls. This section guides you through accessing 2. Select an entry and press S.
and making the most of your History.
Tip From the Recent History screen, press the navigation
key right to scroll to Missed Calls, Incoming Calls,
and Outgoing Calls.
58 Section 2E. History

History Options When a History entry is highlighted, you can also:
䢇 Press Send MSG (left softkey) to send a text message,
Picture Mail, or an SMS VOice message to the caller.
Highlight a History entry and press S to display the
History
date and time of the call, the phone number (if 䢇 Press Options (right softkey) to select from these
available), the caller’s name (if the number is already in options:

your Contacts), and the following options: 䡲 New Group
䢇 Call to place a call to the number in the History entry. 䡲 Save Contact
䢇 Send Message to send a text message, Picture Mail, or 䡲 Delete
an SMS Voice message to the caller.
䡲 Delete All
䢇 Save Contact to save the number if it is not already in
䡲 View History
your Contacts. (See “Saving a Phone Number From
History” on page 60.) 䡲 Select Multiple
䢇 Prepend to add numbers to the beginning of the
selected number. (See “Prepending a Phone Making a Phone Call From History
Number From History” on page 60.)
䢇 Delete to delete the entry. 1. Press Menu > History.
2. Select an entry and press N.
Note You cannot make calls from History to entries
identified as No ID or Restricted.
Section 2E. History 59

Saving a Phone Number From Prepending a Phone Number From
History History
Your phone can store up to 1000 numbers or If you need to make a call from History and you
electronic addresses. Individual Contacts entries can happen to be outside your local area code, you can
contain up to five separate phone numbers, an email add the appropriate prefix by prepending the number.
address, and a Web address. (For more information,
1. Highlight a History entry and press Options (right
see “Contacts” on page 62.)
softkey) > View History. This will display the history
1. Highlight a History entry and press Options for the entry.
(right softkey) > Save Contact.
2. Press Options (right softkey) > Prepend.
2. Select As New Entry to create a new Contacts entry
3. Enter the prefix and press Options (right softkey)
for the number or To Existing Entry to save the
and then select Save to save the phone number in
number to an existing entry.
your Contacts.
3. Use the keypad to complete or edit the Contacts – or –
entry and press Done (left softkey).
Enter the prefix and press N to place a call to that
number.
Tip While entering a prefix, you can also insert a hard
pause or a two-second pause by pressing Options
(right softkey) > Hard Pause or 2Sec Pause.
60 Section 2E. History

Erasing History
1. Press Menu > History.
History
2. Using the navigation key, select a History category
to erase: Recent Calls, Outgoing Calls, Incoming Calls,
or Missed Calls.
3. Press Options (right softkey) > Delete All.
4. If you are certain you want to erase the Call History,
press Delete (left softkey).
— or —
Press Cancel (right softkey) to return to the previous
menu.
Section 2E. History 61

Section 2F Adding a New Contacts Entry
Contacts Your phone can store up to 600 Contacts entries.
Contacts entries can store up to a total of seven phone
numbers, and each entry’s name can contain 64
⽧ Adding a New Contacts Entry (page 62) characters.
⽧ Finding Contacts Entries (page 63) 1. Press Menu > Contacts > Add New > New Contact and
⽧ Contacts Entry Options (page 64) press S.
⽧ Adding a Phone Number to a Contacts Entry (page 65)
Shortcut To add a new Contacts entry from standby mode:
⽧ Editing a Contacts Entry’s Phone Number (page 65) Enter the phone number in standby mode and
⽧ Assigning Speed Dial Numbers (page 66) press Options > Save. Proceed with steps 2—6.
⽧ Editing a Contacts Entry (page 66) 2. Enter a name for the new entry and press S.
⽧ Selecting a Ringer Type for an Entry (page 67)
3. Enter the phone number, and press S.
⽧ Viewing Memory Status (page 67)
⽧ Dialing Sprint Services (page 67)
4. Select a label for the entry (Mobile, Home, Work,
Pager, Fax, or Other), and press S.
⽧ Wireless Backup (page 68)
5. To assign a speed dial number, highlight this
Now that you know the basics that make it easier to stay in touch option and press S. (See “Assigning Speed Dial
with people and information, you’re ready to explore your Numbers” on page 66.)
phone’s more advanced features. This section explains how
to use your phone’s Contacts list. 6. Press Done (left softkey).
62 Section 2F. Contacts

After you have saved the number, the new Contacts 3. To display an entry, select it and press S.
entry is displayed. (See “Contacts Entry Options” on
4. To dial the entry's default phone number, press N
page 64.)
Contacts
– or –
Tip ICE – In Case of Emergency
To display additional Contacts entries, press the
To make it easier for emergency personnel to identify
important contacts, you can list your local
navigation key left or right.
emergency contacts under “ICE” in your phone’s Shortcut Press Contacts (right softkey) and use your
Contacts list. For example, if your mother is your keypad to enter the name.
primary emergency contact, list her as “ICE–Mom” in
your Contacts list. To list more than one emergency
contact, use “ICE1–___,” “ICE2–___,” etc. Finding Speed Dial Numbers
1. Press Menu > Contacts > Options (right softkey) >
Finding Contacts Entries Speed Dial.
2. Scroll through speed dial entries. Speed dial
There are several ways to display your Contacts entries: numbers are displayed in numeric order.
by name, by speed dial number, by contact category, – or –
and by type. Follow the steps outlined below to find Enter the number of a speed dial location using
entries in your Contacts. your keypad.
Finding Contacts by Name 3. To display an entry, highlight it and press S.
1. Press Menu > Contacts.
2. Scroll through the entries using your navigation
keys.
Section 2F. Contacts 63

4. To dial the entry’s default phone number, Contacts Entry Options
press N.
– or –
To access a Contacts entry’s options, highlight an entry
To display additional Contacts entries, press the and press Options (right softkey). Highlight an option
navigation key left or right. and press S.
䢇 Edit to edit the entry.
Finding Entries by Contact
䢇 Delete to delete the entry.
1. Press Menu > Contacts > Options (right softkey) >
䢇 Send via Bluetooth to send the contact number to
Filter By.
another phone through a Bluetooth connection.
2. Scroll to the By Contact category you want to filter
䢇 Set as Secret to hide an entry’s phone number(s).
by and press S. Entries are listed in numeric or
alphabetical order for the category you selected. 䢇 Settings to access Settings.
䢇 Set as Main # to set the highlighted contact number as

Finding Entries by Type the primary phone number for the contact.
1. Press Menu > Contacts > Options (right softkey) > 䢇 Filter by allows you to choose how your contacts are
Filter By. displayed.
2. Scroll to the By Type category you want to filter by 䢇 Select Multiple allows you to select multiple contacts.
and press S. Entries are listed in numeric or 䢇 Print to print the contact entry to a Bluetooth enabled
alphabetical order for the type you selected. printer.

Adding a Phone Number to a Editing a Contacts Entry’s Phone
Contacts Entry Number
Contacts
To add a phone number to an entry: 1. Display a Contacts entry. (See page 63.)
1. Display a Contacts entry. (See “Finding Contacts 2. Press Options (right softkey) > Edit, select a number,
Entries” on page 63.) and then press S.
2. Press Options (right softkey) > Edit. 3. Press S again to edit the number.
3. Enter the new phone number and press S. 4. Press = to clear one digit at a time, or press and
hold = to erase the entire number.
4. Select a label for the number and press S.
5. Re-enter or edit the number and press S.
5. Press Done (left softkey).
– or – 6. Select a label for the number and press S.
Assign a speed dial number, press S, and then 7. Press Done (left softkey) to save the number.
press Done (left softkey) or S to return to standby – or –
mode. Assign a speed dial number and then press Done
(left softkey), or press S to return to standby
mode.

Assigning Speed Dial Numbers Editing a Contacts Entry
Your phone can store up to 98 phone numbers in 1. Display a Contacts entry.
speed dial locations. (For details on how to make calls
2. Press Options (right softkey) > Edit.
using speed dial numbers, see “Using Speed Dialing”
on page 28.) 3. Select the information you wish to edit (Name,
Group, Ringer, etc.) and press S.
Note Speed dial location 1 is reserved for Voicemail.
4. Add or edit the information and press S.
To assign a speed dial number to an existing phone
5. Press Done (left softkey) to save your changes.
number:
1. From Contacts, highlight Add New.
2. Press Options (right softkey) > Speed Dial.
3. Select an available speed dial location and press
Assign (right softkey).
4. Select a Contacts entry from the list and press S.
Note If you attempt to assign an already in-use speed dial
number to a new phone number, a dialog appears
asking if you wish to replace the existing speed dial
number. Press OK (left softkey) to assign the location
to the new phone number delete the previous speed
dial assignment.

Selecting a Ringer Type for an Entry Viewing Memory Status
Contacts
You can assign a ringer to a Contacts entry so you can In continue to save music and pictures, you need to
identify the caller by the ring. (See “Ringer Types” on monitor the memory space available. To check the
page 33.) When you assign a picture to an entry, your status of space utilized:
phone displays it whenever you receive calls from that
䊳 Press Menu > Contacts > Options > Memory Status.
number.
1. Display a Contacts entry. (See “Finding Contacts Dialing Sprint Services
Entries” on page 63.)
2. Press Options (right softkey) > Edit. Your Contacts list is preprogrammed with contact
3. Scroll down to the ringer type drop-down list box numbers for various Sprint services.
and select Audio Ringer or Video Ringer. To dial a service from your Contacts:
4. Select a source for the assigned file (for example, 1. Press Menu > Contacts > Options (right softkey) >
In Phone, External Memory, Assigned Media, New Voice Services.
Record [see “Managing Voice Memos” on page
82], Take New Video [see “Recording Videos” on 2. Select an available service, such as Customer
page 93]), or select None to cancel a ringer. Solutions, Account Info., Directory Assistance, or Sprint
Operator.
5. Use your navigation key to scroll through the
available ringers (ringers will play when
highlighted).
6. Highlight a picture or ringer and press Assign (left
softkey).

To dial a service from standby mode using your keypad: generated password will be sent to your phone as an
SMS text message. (Subscribe launches the
1. Dial the appropriate service number: subscription process. If you are already subscribed to
䡲 Customer Service –*2 wireless backup service, Unsubscribe will be displayed.)
䡲 Sprint 411 –411
Activating and Deactivating Wireless Backup
䡲 Account Info. – *4
䡲 Sprint Operator – 0
To activate the wireless backup service:
2. Press N to place the call. 1. Press Menu > Settings/Tools > Settings > More... >
Wireless Backup.
Wireless Backup 2. Press Subscribe (left softkey). You are prompted to

confirm your license status. If you do not have a
license, follow the onscreen instructions to
This feature allows you to back up all of your contacts purchase one.
to the Sprint Web site and restore them if your phone is
lost, stolen, damaged, or replaced. 3. Please wait while registering the license. (You will
see a confirmation screen if it has been registered.)
Tip To use the wireless backup service, you are required
to activate the service from your phone. Note Once you have completed the registration, you will
receive an SMS text message with your password.
To subscribe to the wireless backup service, you will This password is required for the Wireless Backup
need to purchase a license to use the service through Web site (www.wirelessbackup.sprint.com) in order to
your phone’s browser. The license expires after a set edit your contacts from your computer.
period of time and must be renewed regularly. As part
of the initial subscription process, a random wireless Tip Each time you edit Contacts on your phone, they are
backed up at www.wirelessbackup.sprint.com.
backup password is generated. The randomly

To deactivate the wireless backup service: Tip To display the wireless backup information, press
Menu > Settings > More... > Wireless Backup >
1. Press Menu > Settings > More... > Wireless Backup >
Learn More. When the service is available, you can
Contacts
Unsubscribe. (A message is displayed.) also select Troubleshoot to display the
2. Follow the onscreen instructions to unsubscribe troubleshooting guide.
from the wireless backup service and press Done
(left softkey).
Note You can unsubscribe from the wireless backup
service only through the Sprint Web site.
Viewing Your Wireless Backup Status

Wireless Backup > View Status.
2. Press S.
Setting the Wireless Backup Alert
This feature turns the pop-up alert on or off when a
wireless backup update has been completed.
1. Press Menu > Setting/Tools > Settings > More... >
Wireless Backup > Alerts On (If alerts are activated) or
Alerts Off (if alerts are deactivated).
2. Select Alert me or No alerts.

Section 2G Using Your Phone’s Calendar
Calendar and Tools Adding an Event to the Calendar
Your Calendar helps organize your time and reminds
⽧ Using Your Phone’s Calendar (page 70) you of important events.
⽧ Using Your Phone’s Alarm Clock (page 72) 1. Press Menu > Settings/Tools > Tools > Calendar.
⽧ Using the Calculator (page 73)
2. Using your navigation keys, highlight the day to
⽧ Using the Tip Calculator (page 73) which you would like to add an event and press
⽧ Using the World Clock (page 73) Add New (left softkey).
⽧ Using the Stopwatch (page 74) Tip To quickly go to a date, press Options
⽧ Using the Currency Converter (page 74) (right softkey) > Go to Date.
⽧ Using the Unit Converter (page 74)
3. Select Appointment, All Day Event, or Multi-Day Event.
⽧ Using the Notepad (page 75)
4. Enter a subject title for the event and press S.
Your phone is equipped with several personal information (See Entering Text (page 29).)
management features that help you manage your busy lifestyle.
This section shows you how to use these features to 5. Enter a location for the event and press S.
turn your phone into a time management planner that 6. Depending upon which type of event you selected,
helps you keep up with your appointments, schedules, use your keypad to select the Date or Start Date and
and commitments. End Date, or Start Time and End Time, and press S.
70 Section 2G. Calendar and Tools

7. Select an alarm time for the event by highlighting 䢇 Snooze (left softkey) silences the alert and schedules
the reminder field and pressing S. it to replay again in five minutes.
Calendar/Tools
䡲 Highlight None, On Time, 5 mins, 10 mins, 15 mins,
30 mins, 1 hr, or 1 day and press S.
Viewing Events
8. Press Save (left softkey) to save the event. 1. Press Menu > Settings/Tools >Tools > Calendar.
Tip To change your default event ringer type, from the

2. Select the day for which you would like to view
standby screen, press S > Settings/Tools > Sounds events and press S. (If you have events
> Ringer Type > Calendar and select a ringer. scheduled for the selected day, they are listed in
chronological order.)
Event Alert Menu Tip In the calendar view, days with events scheduled
marked with a yellow triangle.
When your phone is turned on and you have an event
alarm scheduled, your phone alerts you and displays 3. To display an event’s details, highlight it and
the event summary. There are several ways your phone press S.
alerts you by scheduled events:
䢇 By playing the assigned ringer type.
Tip To change from the default monthly view to a weekly
view, press S > Settings/Tools > Tools >
䢇 By illuminating the backlight. Calendar > Options (right softkey) > Week View.
To silence the alert, press S.
Going to Today’s Calendar Menu
To view additional options, press the appropriate
softkey: 䊳 Press Menu > Settings/Tools > Tools > Calendar >
䢇 Dismiss (right softkey) clears the alert.
Options > Go to Date.
Section 2G. Calendar and Tools 71

Erasing a Single Event Using Your Phone’s Alarm Clock
1. Press Menu > Settings/Tools > Tools > Calendar.
Your phone comes with a built-in alarm clock with
2. Select the day for which you would like to erase an multiple alarm capabilities.
event and press S.
To use the alarm clock:
Tip In the calendar view, days with events scheduled are
marked with a yellow triangle. 1. Press Menu > Settings/Tools > Tools > Alarm > Add New
Alarm and press S.
3. Highlight the event and press Options
(right softkey) > Delete. 2. Enter a name for the alarm.
4. Press Delete (left softkey) or Cancel (right softkey). 3. Select a time for the alarm by selecting the Time
field.
Erasing All Events 䡲 Using your keypad or navigation keys, set the time
for the alarm.
1. Press Menu > Settings/Tools > Tools > Calendar.
4. Select a ringer type for the alarm by selecting the
2. Press Options (right softkey) > Delete All.
Ringer field and pressing S.
3. Press Delete (left softkey) or Cancel (right softkey). 䡲 Select a location for the ringer file (for example, In
Phone, Memory Card, or Assigned Media).
䡲 Use your navigation keys to scroll through the
available files.
Press S or to assign the ringer.

5. Select a repeating status for the alarm by selecting 3. Press = (left softkey) for the total.
the Frequency field.
Calendar/Tools
䡲 Highlight Once, Daily, Mon - Fri, Weekends or Weekly, Using the Tip Calculator
and press S.
6. Press Save (left softkey) to save the alarm. 1. Press Menu > Settings/Tools > Tools > Tip Calculator.
Tip To change your default alarm ringer type from the 2. Enter the dollar amount and press S.
standby screen press S > Settings/Tools > Settings
> Sounds > Ringer Type > Alarm and select a ringer. 3. Enter the cents amount and press S.
Using the Calculator Using the World Clock

To view the time in over 50 different locations:
Your phone comes with a built-in calculator.
1. Press Menu > Settings/Tools > Tools > World Clock.
1. Press Menu > Settings/Tools > Tools > Calculator.
2. Press Find City (left softkey) to choose a city.
2. Enter numbers using your keypad.
– or –
䡲 Press the navigation keys to enter operators
(+ ÷ - ×). Press Options (right softkey) to change settings
such as turning Daylight Saving time on or off,
䡲 Press # to enter decimal points.
setting the clock to a custom city, or changing the
䡲 Press * to clear the current line. time zone display.
䡲 Press Advanced (right softkey) for more advanced
calculator functions.

Using the Stopwatch 5. Enter the cents amount for the exchange rate and
press S.
1. Press Menu > Settings/Tools > Tools > Stop Watch.

Using the Unit Converter
2. Press Options (right softkey). Select from:
䡲 Countdown Your phone comes with a unit converter that lets you
䡲 Lap Summary convert a wide variety of units of measure.
䡲 Setup
䡲 Reset
1. Press Menu > Settings/ Tools > Tools > Unit Converter.
3. Press Start (left softkey) to begin timing. 2. Select the type of unit to be converted:
䡲 Area
4. Press Stop (left softkey) to record the elapsed time 䡲 Energy
and stop the timer. 䡲 Force
䡲 Length
Using the Currency Converter 䡲 Mass
䡲 Power
䡲 Speed
1. Press Menu > Settings/Tools > Tools > Currency
Converter. 䡲 Temperature
䡲 Volume
2. Enter a dollar amount and press S.
3. Enter a whole number value and press S.
3. Enter the cents amount and press S.
4. Enter a fractional (decimal) value and press S.
4. Enter the dollar amount for the exchange rate and
press S. 5. Select a unit to convert from, and press S.

6. Select a unit to convert to, and press S for the To delete saved notes:
result.
Calendar/Tools
1. Press Menu > Settings/Tools > Tools > Notepad.
Using the Notepad 2. Select a note and press S.
3. Press Options > Delete > Yes (left softkey).
Your phone comes with a notepad that you can use to
compose and store reminders and notes to help keep
you organized.
To compose a note:
1. Press Menu > Settings/Tools > Tools > Notepad >
Add New Note.
2. Enter the note title and press S.
3. Type your note using the keypad and press Save
(left softkey). (See “Entering Text” on page 29.)
To read a saved note:
1. Press Menu > Settings/Tools > Tools > Notepad.
2. Select a note and press S.

Section 2H Using Automatic Speech
Recognition (ASR)
Voice Services
You can use your phone’s built-in automatic speech
⽧ Using Automatic Speech Recognition (ASR) (page 76) recognition (ASR) software to dial a phone number in
⽧ Setting Up ASR (page 78)
your Contacts or to launch phone functions. All you
have to do is to talk into the phone, and ASR will
⽧ Working With ASR (page 80) recognize your voice and complete tasks by itself.
⽧ Managing Voice Memos (page 82)
Calling Contacts Entries
Your phone’s Voice Services lets you place calls and using your
voice, store voice reminders, and record memos right on your 1. Press and hold N.
phone. This section includes easy-to-follow instructions
for using automatic speech recognition and managing 2. Say “Call” and then say the name and label for the
voice memos. number you wish to call. For example, say “Call
John Mobile.” The phone dials the number stored
for the contact “John” with the label “Mobile.”
If the location recognized or the name does not have a
number stored in Contacts, your phone will play the
message “No match found,” and then return you to the
previous screen.
If a name has only a single number, or if you know the
name but are not sure which number to call, say “Call”
followed by the name only. For example, say “Call John.”
76 Section 2H. Voice Services

If the name is recognized and there is only one number 3. Record your SMS Voice message, attach a
for the name, your phone immediately places the call. signature, and then press Done (left softkey). (See
Voice Services
“Using SMS Voice Messaging” on page 120.)
If there are multiple numbers stored for the contact, the
phone prompts you with “Please Choose?” and displays 4. Press Send (left softkey).
a list of options. You can select an option by saying it or
If you are sending the SMS Voice message to a
by using your keypad.
recipient listed in Contacts, then you have the option of
Calling Phone Numbers (Digit Dialing) mentioning the type of number. For example, say “Send
Voice SMS John Mobile.”
1. Press and hold N.
䊳 If you say “Send Voice SMS” without specifying a
2. Say “Call” and then say a valid string of digits to be recipient or a number, your phone prompts you for
dialed, for example, say “Call 555 555 5555.” this information.
3. If the correct number is repeated, say “Yes” to dial Note You cannot send SMS Voice messages to
the number. Distribution Lists using ASR.
Speak naturally and clearly and remember to speak
one digit at a time—1-800 should be pronounced “One Send a Text Message
Eight Zero Zero.” To launch Text Messaging and address a message:
Send an SMS Voice Message 1. Press and hold N.
1. Press and hold N. 2. Say “Send Text” followed by the name (if the
recipient is saved to Contacts) or the number.
2. Say “Send Voice SMS” followed by the name (if the
recipient is saved to Contacts) or the number.
Section 2H. Voice Services 77

3. Use your keypad to enter the message and then If you say “Send Picture” without specifying a recipient or
press Send (left softkey). (See “Using SMS Text a number, your phone prompts you for this information.
Messaging” on page 118.)
Note You cannot send Picture Mail to Distribution Lists
If you do not specify the type of number and there are using ASR.
multiple numbers for the name, ASR chooses the
mobile number by default.
Setting Up ASR
If you say “Send Text” without specifying a recipient or a
number, your phone prompts you for this information.
You can customize your phone’s Voice Recognition
Note You cannot send SMS Text messages to Distribution feature so that it works for you, the way you want it to.
Lists using ASR.
Adapting Digit Dialing
Send Picture Mail Some users with heavy accents or distinctive voices
1. Press and hold N. find it difficult to use Digit Dialing.
2. Say “Send Picture” followed by the name stored in The Adapt Voice feature allows ASR to recognize the
Contacts and, optionally, the type of number you way specific persons say digits. Adaptation involves
want to send it to. For example, say “Send Picture recording several digit sequences to teach ASR to
John Smith Work.” recognize your voice. The adaptation process takes
about three minutes.
3. Use your keypad to enter the message and then
press Send (left softkey). After using Adapt Voice, your phone will be customized
to your voice. Other people will not be able to use Digit
If you do not specify the type of number and there are Dialing on your phone unless they reset the phone to
multiple numbers for the name, Voice Recognition factory defaults.
chooses the mobile number by default.

Note If your phone recognizes digits with an acceptable Customizing Audio Prompts
level of accuracy, you will find no additional benefit
Voice Services
from using Adapt Voice. You can customize the way your phone reads prompts
to you. This allows you to quickly cycle through
To adapt ASR to your voice: prompts and commands that you are familiar with.
1. Press and hold N. Note Only experienced users should turn off audio
2. Press Settings (right softkey) > Adaptation > Adapt prompts altogether.
Voice.
To turn audio prompts on or off:
3. Follow the prompts to complete the adaptation.
1. Press and hold N.
Tips for adapting your voice:
2. Press Settings (right softkey) > Modes and select an
䢇 Adapt digits in a quiet place. option.
䢇 Make sure you wait for the beep before speaking. 䡲 Expert Mode to turn on or off all audio prompts.
䢇 Speak clearly, but say each digit sequence naturally. 䡲 Prompt Mode to have your phone provide audio
If you make a mistake while recording a sequence of prompts for the steps required once a menu item
digits, or if an unexpected noise spoils the recording, has been selected.
you can say or select No when the prompt asks if the 䡲 Readout Mode to have your phone provide audio
recording was OK. You will then be prompted to prompts for menu items as they are selected, and
rerecord the sequence. for the steps required once a menu item has
been selected.
Note To reset Digit Dialing to its factory settings, press and
release the smart key and then press Settings (left
softkey) > Select Digit Dialing > Reset Digits.

Working With ASR Launch an Application
Open an application or access a menu by saying “Go
You can use ASR to easily perform tasks with your To” followed by the name of an application or a menu.
phone. You can look up entries stored in your Contacts,
open applications or menus, and view or hear status 1. Press and hold N.
information. 2. Say “Go To.” (Your phone displays a list of
applications and menus and prompts you to
Lookup a Contacts Entry choose one.)
You can look and display any Contacts entry by saying —or—
“Lookup” followed by the name. Say “Go To” and then the name of the application
1. Press and hold N. or menu.
2. Say “Lookup” and then the name of the entry. (Your Note You can “Go To” the following applications:
phone displays the Contacts entry.) Voicemail, Camera, Received Calls, Redial, and Voice
SMS Inbox.
Note If you say only “Lookup,” your phone asks for the
name and displays a Contacts entry list.

Check the Phone 䢇 Messages — plays back and displays how many new
voice mail messages, text messages, and picture
Voice Services
Obtain information about your phone by saying messages you have.
“Check” followed by the value you wish to check. 䢇 Missed Calls — plays back and displays how many
To see and hear status information: new missed calls you have.
1. Press the smart key. Note You must say “More Options” one or more times to
display Time, Battery, Signal, Network, Volume, and
2. Say “Check.” (Your phone displays a list of valid My Phone Number.
status indicators and prompts you to choose one.)
䢇 Status — plays back and displays the following: 䢇 Time — plays back and displays the current time and
date.
䡲 Battery
䢇 Signal Strength — plays back and displays current
䡲 Signal strength
signal strength.
䡲 Network coverage
䢇 Network — plays back and displays current network
䡲 Master volume setting coverage.
䡲 Number of missed calls 䢇 Battery — plays back and displays the current level of
䡲 Number of new voice mail messages battery charge.
䡲 Current time and date 䢇 My Phone Number — plays back and displays your
phone number.
䡲 Number of new SMS Voice messages
䢇 Volume — plays back and displays the current master
䢇 Voicemail — plays back and displays how many new
volume setting.
voice mail messages you have.

Managing Voice Memos Playing Voice Memos
1. Press Menu > Settings/Tools > Tools > Voice Memo.
You can record brief memos to remind yourself of
important events, phone numbers, or grocery list items. 2. Press View All (left softkey).
You can also record phone conversations. 3. Use the navigation keys to scroll to a recording.
Recording Voice Memos 4. Press S to play the Voice Memo.
1. Press Menu > Settings/Tools > Tools > Voice Memo. Tip You can press Play All (left softkey) to play all Voice
Memos, or Options (right softkey) > Select Multiple
2. Press S and begin recording after the prompt. to play several Voice Memos consecutively.
3. To end the recording, press Stop (left softkey). A
dialogue box will appear.
4. If you want to review the recording, press Review
(left softkey). Otherwise, press Cancel (right softkey).
To record a conversation during a phone call:
1. Make or answer the call.
2. Press Options (right softkey) > Voice Memo, and
press S.
To end the recording of your conversation:
䊳 Press Stop (left softkey).

Changing Voice Memo Settings Using Other Voice Memo Options
Voice Services
1. Press Menu > Settings/Tools > Tools > Voice Memo. You can also rename your Voice Memo, use them as
ringers, or delete them.
2. Press Settings (right softkey).
1. Press Menu > Settings/Tools > Tools > Voice Memo.
3. Scroll to Recording Length, and press S.
䡲 Select a maximum length of 10 Seconds, 2. Press View All (left softkey).
30 Seconds, 1 Minute, 5 Minutes, or 30 Minutes, and 3. Use the navigation keys to scroll to the recording
press S. you want to work with.
4. Scroll to 10 Second Tone and press S. This tone 4. Press Options (right softkey) > Assign, Rename,
beeps every 10 seconds during your Voice Copy To - MMC, Move To - MMC, Delete, Send, Properties,
Record. Select Multiple, or Settings.
䡲 Select Enable or Disable and press S.
5. Scroll to Storage Location and press S.

䡲 Select In Phone or Memory Card and press S.

Section 2I Using Your Phone’s microSD Card
and Adapter
microSD Card
Using the microSD Card
⽧ Using Your Phone’s microSD Card and Adapter (page 84)
Your phone is equipped with a 256 MB microSD
⽧ Formatting the microSD Card (page 88) (Secure Digital) memory card and its adapter to
Your phone lets you use a microSDTM card and an adapter to expand the phone’s available memory space. It allows
expand the available memory space. This highly secure you to store images, videos, music, and voice data in
digital card enables you to quickly and easily exchange your phone.
images, music, and voice data between SD-compatible
devices. Inserting the microSD Card
1. With your phone powered off, remove the back
cover and then the battery. (See “Removing the
Battery” on page 18.)
84 Section 2I. microSD Card

2. Open the hinged door on the microSD holder. 4. Close the hinged door.
microSD Card
3. Gently lower the microSD card into the slot as
shown below. Note Be sure to use only recommended microSD cards
(64MB–8GB). Using non-recommended microSD
cards could cause data loss and damage your
phone.
Section 2I. microSD Card 85

Removing the microSD Card Using the microSD Adapter
1. With your phone powered off, remove the back The supplied microSD adapter allows microSD cards
cover and then the battery. to be used in SD-compatible devices. Before using,
2. Gently remove the microSD card from the opening. you will need to insert the microSD card into the
microSD adapter.
3. Replace the battery and back cover.
To insert the microSD card into the microSD adapter:
Note Do not bend or scratch your memory card. Keep it
away from static electricity, water, and dirt. 䊳 With the label side of the microSD card facing up,
insert the card into the supplied microSD adapter,
The microSD card and its adapter can be easily and gently slide the card until it is fully inserted.
damaged by improper operation. Please be careful
when inserting, removing, or handling them. To remove the microSD card from the microSD adapter:
䊳 Hold the front edge of the microSD card, and
gently pull outward to remove it from the adapter.
To transfer data from your microSD card to your computer:
1. Insert the microSD card into the microSD adapter
as previously explained.
2. Insert the microSD adapter into the appropriate slot
of your SD-compatible computer.
3. Select the files you want to copy from the card and
drag them to the appropriate folder displayed on

your computer. (Consult your operating system Note Not all MP3 or M4A (ACC) files that you might place
documentation for further details.) on your microSD card using the microSD adapter
microSD Card
can be played on your phone. The file’s Digital Rights
4. When you are finished, remove the microSD Management (DRM) settings may prohibit them from
adapter from your computer, and then remove the being played.
microSD card from the adapter and reinsert the
card into your phone. To create a folder on your microSD card in which to place
music files:
Note DO NOT use your computer to change or edit folder
or file names on the microSD. 䊳 With a formatted microSD card in your phone,
access the Sprint Music Store. A folder called
DO NOT turn off or restart your computer, or put it
into standby mode, while using a mass storage
“Music” is created on your microSD card. You only
device. Doing so will result in loss or damage of data. need to do this once to create this folder.
After the “Music” folder has been created, use the
If you connect a mass storage device to a peripheral
device, your device may not work properly. microSD card adapter to transfer music files from your
computer to the “Music” folder on your microSD card.
Copying Music to the microSD Card to Play on To play the music files you placed in the “Music” folder on
Your Phone the microSD card:
䊳 Use the microSD adapter or an optional USB 䊳 Access the Sprint Music Store. If the music files are
connection to transfer compatible music files from compatible with your phone, you can play them
your computer to your phone’s microSD card. MP3 like music files you have purchased and
or M4A (ACC) music files are compatible with your downloaded from the Sprint Music Store.
phone.
Section 2I. microSD Card 87

Formatting the microSD Card
Your phone automatically formats your microSD card.
However, if you cannot save files on your microSD, you
may need to format the card yourself.
To format your microSD card:
1. Insert the microSD card. See “Inserting the
microSD Card” on page 84.
2. Press Menu > Settings/Tools > Tools > File Manager.
3. Highlight Format Memory Card and press S.
(A warning message will be displayed.).
䊳 If you are sure you wish to remove all the files from
your microSD card, press Format (left softkey).

Section 2J Taking Pictures
Camera
Camera
Taking pictures with your phone’s built-in camera is as
simple as choosing a subject, pointing the lens, and
pressing a button. You can activate the phone’s
⽧ Taking Pictures (page 89) camera mode whether the phone is open or closed.
⽧ Recording Videos (page 93) To take a picture with your phone open:
⽧ Storing Pictures and Videos (page 96)
1. Press S > Pictures > Camera.
⽧ Sending Sprint Picture Mail (page 99)
– or –
⽧ Managing Sprint Picture Mail (page 101)
You can also activate the camera by pressing and
Your phone’s built-in camera gives you the ability to take full- holding the camera button.
color digital pictures, view your pictures using the phone’s
display, and instantly send them to family and friends. It’s fun, 2. Using the display screen as a viewfinder, aim the
and it’s easy to use as a traditional point-and-click camera lens at your subject.
camera. Just take a picture, view it on your phone’s 䡲Press S. (The picture will automatically be saved
display, and send it from your phone to up to 16 in the In Camera folder.)
people.
3. To take another picture, press =.
4. Press Options (right softkey) for more options:
䡲 Send to send your picture. (See page 102 for
details.)
Section 2J. Camera 89

䡲 Upload to upload the picture to the Sprint Picture 䡲 Screensaver – picture will display on your screen
Mail Web site (www.sprint.com/picturemail). background.
䡲 Assign to assign the picture to a Screensaver, Call 䡲 External LCD – picture will display on your external
with ID, etc. screen.
䡲 Review/Send Media to go to the In Phone folder or 䡲 Picture ID – picture will be associated with a
microSD folder (if available) to review and send Contacts entry.
your saved pictures. 䡲 Call with ID – picture will display during incoming
䡲 Order Prints to order prints of the pictures you calls with ID.
choose. 䡲 Call without ID – picture will display during
䡲 Post to Service to access available services. Select incoming calls without ID.
Update to display the latest services.
5. For pictures stored in your album, press, Pictures >
䡲 Add Text Caption to add a caption to your pictures. My Albums > Options and choose from the options
䡲 Delete to delete the picture you just took. below.
䡲 Take New Picture to return to camera mode to take 䡲 Send
another picture. ● To Contacts to transmit the picture to recipients
䡲 Properties to view technical information about the

in your Contacts.
selected picture. ● Bluetooth to send to a Bluetooth device.
– or – ● To Services to send the picture to a variety of
After you take pictures press View All (left softkey), services, using Sprint Picture Mail.
highlight a picture, and press Assign (left softkey) to 䡲 Play Videos allows you to play your stored videos.
assign the picture as one of the following:
90 Section 2J. Camera

䡲 Print to send the picture to a printing service, Registering Your Sprint Picture Mail
using Sprint Picture Mail, or to a local Bluetooth
printer. Account
Camera
䡲 Manage to delete, upload, copy, move, select, The first time you use any of the picture management
unselect, and rename pictures. options involving the Sprint Picture Mail Web site, you
䡲 Slideshow to display the pictures in letterbox and will be prompted to register your Sprint Picture Mail
play a slide show. account and establish a password through your phone.
This password will also allow you to sign in to the
䡲 Filter By to control which item are shown: Show All,
Sprint Picture Mail Web site at www.sprint.com/picturemail
Pictures Only, or Videos Only.
to access and manage your uploaded pictures and
䡲 Take New to take a new picture or video. albums.
䡲 My Albums to jump to where you are managing
1. Press S > Pictures > My Albums > Online Albums >
your pictures and videos. View Albums. (You will be prompted to register your
䡲 Select Multiple to select more than one picture or Picture Mail Account.)
video.
Note If your Sprint service plan does not include Sprint
To take a picture with the phone closed: Picture Mail, you will first be prompted to subscribe to
the service for an additional monthly charge.
䊳 Push the camera button to put the phone into
camera mode. Push the camera button again to 2. Press Continue (left softkey).
take a photo.
3. From the Set Password screen, use your keypad to
enter a four-digit to 32-digit password and press
S. (You will be prompted to confirm your
password.)

Tip Write down your Sprint Picture Mail password and 䡲 Brightness to set the amount of light in a picture.
keep it in a secure place. 䡲 White Balance to adjust your camera to these
lighting environments: Auto, Sunny, Cloudy,
4. Please wait while the system creates your account. Tungsten, Fluorescent, or Twilight. Choose Auto to
Once you have received confirmation that your
have your phone adjust white balance as needed.
account has been successfully registered, you may
upload and share pictures and access the Sprint 䡲 Multiple Shots to take more than one picture in a
Picture Mail Web site. sequence.

䡲 Resolution: 1200x1600(2MP), 1024x1280(1.3MP),
Camera Mode Options 480x640(VGA), 240x320(QVGA), or
120x160(QQVGA).
When the phone is in camera mode, press Options
(right softkey) to display additional camera options: 䡲 Quality to set the quality of the file: Economy, Normal,
䢇 Self Timer to activate the camera’s timer. (See “Setting

or Fine.
the Self-timer” on page 92 for details.) 䡲 Sounds to set the sound made when a picture is
䢇 Fun Tools apply color effects or frames to your pictures

taken.
or set your camera to take multiple shots: 䡲 Icons Display to show or hide your camera’s
䡲 Color Effect to apply different color effects to the

indicators from the viewfinder.
picture: Off, Red, Green, Blue, Yellow, Monochrome, Setting the Self-timer
Negative, or Sepia. (The default setting is Off.)
䡲 Apply Fun Frame to decorate your picture with a
1. From camera mode, press Options (right
digital frame. Your phone offers you an array of softkey) > Self Timer.
choices (Aurora, Bleach, Cherry, Dragon, Equinox, 2. Highlight the time delay you want to use (5, 10, or
Flash, Glow, Snake, and Tiger). 15 Seconds) and press S. (The viewfinder displays
䢇 Settings and then choose one of these features: the self-timer countdown.)

3. Press S to begin the timer, and get ready for the 䡲 White Balance to select the white balance based on
picture. your lighting conditions (Auto, Sunny, Cloudy,
Tungsten, Fluorescent, or Twilight).
Camera
Note While the self-timer is active, all keys are disabled
except the camera button and Stop (left softkey). 䡲 Multiple Shots to take multiple shots at one time
(Off, 2 Shots, or 4 Shots).
Using the Zoom 䡲 Resolution to select a picture’s file size.
䡲 Quality to select the picture quality setting

This feature allows you to get closer to or farther away
from an object when you take its picture. You can (Economy, Normal, or Fine).
adjust the zoom from 1x to 8x. 䡲 Sounds to set the sound made when a picture is
taken.
To Use the Zoom
䡲 Icons Display to show or hide your camera’s
1. From camera mode, press the navigation key right indicators from the viewfinder.
or left to adjust the zoom. (A slider is displayed.)
2. Press S. (The picture will automatically be saved Recording Videos
in the In Phone folder.)
Selecting Camera Settings In addition to taking pictures, you can also record, view,
and send videos to your friends and family with your
1. From camera mode, press Options > Settings. phone’s built-in video camera.
2. Select an option and press S: 1. Press S > Pictures > Camcorder, to activate
䡲 Brightness to adjust the brightness of the picture. camcorder mode. (Additional video options are
available through the Video Mode Options menu.
See “Video Mode Options” on page 94 for more
information.

2. A screen will appear. Select a video mode. Video Mode Options
䡲 Video Mail to record a 20-second clip that can be
sent using Sprint Picture Mail. After you shoot the video, press Options (right softkey)
to choose one of the following:
䡲 Long Video to take a video longer than 20
䢇 Send to send your video. (See page 102 for details.)
seconds. The length of the video is determined by
the available memory of the storage location, 䢇 Assign to assign the video to a contact as a video
either on the phone or on the installed microSD ringtone.
card. 䢇 Upload to upload the video to the Sprint Picture Mail
Note Your phone will not display the Video Mode screen Web site (www.sprint.com/picturemail).
unless a microSD card is installed. 䢇 Post to Service to access available services. Select
Update to display the latest services.
3. Using the phone’s main display screen as a
䢇 Mute to mute the video.
viewfinder, aim the camera lens at your subject.
䢇 Delete to delete the video you just recorded.
4. Press S to start recording.
䢇 Add Text Caption to add a caption to your video.
䡲 Press Pause (left softkey) to pause recording.
䢇 Take New Video to return to camcorder mode to record
䡲 Press Resume (left softkey) to resume recording. another video.
5. Press Stop (right softkey) to finish recording before 䢇 Properties to view technical information about the
the 30-second maximum. (The video will selected video.
automatically be saved in your designated storage
area.)
䡲 To shoot another video, press =.

You may also press View All (left softkey) and then press Selecting Video Settings
Options (right softkey) to choose from the following
options: Your phone’s camcorder has many features that help
Camera
䢇 Send you shoot professional-looking videos quickly and
easily.
䡲 PictureMail to send the picture to a variety of
services, using Sprint Picture Mail. Note Not all options will be available for all videos or from
all menus.
䡲 Via Bluetooth to send to a Bluetooth device.
䢇 Play allows you to play the currently selected video. When the phone is in camcorder mode, press Options
䢇 Play Videos allows you to play your stored videos. (right softkey) to access these features. They work as
described in “Camera Mode Options” on page 92.
䢇 Print to send the picture to a printing service, using
Sprint Picture Mail, or to a local Bluetooth printer. 䢇 Self Timer to begin a timer that delays the start of the
video shoot.
䢇 Manage to delete, upload, copy, move, select,
unselect, and rename pictures. 䢇 Color Effect to adjust color hues within your video.
䢇 Slideshow to display the pictures in letterbox and play 䢇 Settings

a slide show. 䡲 Brightness to set the amount of light in a picture.
䢇 Filter By to control which item are shown: Show All, 䡲 White Balance to adjust your camera to these
Pictures Only, or Videos Only. lighting environments: Auto, Sunny, Cloudy, Tungsten,
Fluorescent, or Twilight. Choose Auto to have your
䢇 Take New allows you to take another picture or video.
phone adjust white balance as needed.
䢇 My Albums to return to the main My Albums menu.
䡲 Video Mode to change between night and auto
䢇 Select Multiple allows you to select more than one settings.
picture or video.
䡲 Resolution to select a video’s file size.

䡲 Cue Sound to turn sound on or off. Playing Video Clips Stored in
䡲 Icons Display to show or hide your camcorder’s Your microSD card
indicators from the viewfinder.
You can also play video clips stored in you microSD
My Album card. These can be shot by you and stored in your
After you shoot a video, it is automatically saved in the microSD card as well videos shared with you by others.
In Phone folder or Memory Card folder of My Album. From To play a video clip stored in your microSD card:
the In Phone folder or Memory Card folder, you can play
your videos, upload them your Sprint Online Album, 1. Press S > Pictures > My Albums > Memory Card.
delete videos, and access additional options. 2. Highlight a stored video.
To view the videos stored in My Album: 3. Press Options (right softkey) > Play.
1. Press S > Pictures > My Albums > In Phone or Memory
Card. Storing Pictures and Videos
2. Use your navigation keys to scroll through the
video thumbnails. Your phone’s picture and video storage area is called
My Albums. There are three types of folders in
My Video Options My Albums:
When you are viewing videos, you can customize both 䢇 In Phone
the video and the actual viewing experience. 䢇 In microSD
䢇 Online Albums
For details on your options, see “Sending Sprint Picture
Mail” on page 99.

Setting Storage Options microSD Picture and Video Folders
1. Press S > Pictures > Settings You can save pictures and videos directly to the
Camera
microSD card using your phone’s pictures and videos
2. Highlight Auto Save to and press S.
settings.
3. Select Phone Memory, Memory Card, or Switch w/Card.
To review your stored pictures and videos in the microSD:
(Switch w/Card stores pictures to the In Phone folder
if no microSD card is installed.) 1. Press S > Pictures > My Albums > Memory Card.
In Phone Folder 2. Use your navigation key to scroll through and view
saved pictures and videos.
Your phone’s internal storage area is called the In
Phone folder. From the In Phone folder, you can view all In Phone Folder and microSD Card
the pictures and videos you have stored there, send Options
items to the Sprint Picture Mail Web site
(www.sprint.com/picturemail), delete files, and access When you are viewing the In Phone folder or the
additional options. microSD card folders, press Options (right softkey) to
display the following options:
To review your stored pictures and videos in the In Phone
folder: 䢇 Send
䡲 To Contacts to transmit the picture to recipients in
1. Press S > Pictures > My Albums > In Phone.
your Contacts.
2. Use your navigation key to view and scroll through 䡲 Bluetooth to send to a Bluetooth device.
the pictures and videos.
䡲 To Services to send the picture to a variety of
services, using Sprint Picture Mail.
䢇 Play Videos allows you to play your stored videos.

䢇 Print to send the picture to a printing service, using 䡲 Videos
Sprint Picture Mail, or to a local Bluetooth printer. 䢇 My Albums to return to the main My Albums menu.
䢇 Manage to delete, upload, copy, move, select, 䢇 Select Multiple allows you to select more than one
unselect, and rename pictures. picture or video.
䡲 Delete to erase the selected picture.
Storing Pictures in Your microSD Card
䡲 Upload to upload files from My Album to the Sprint
Picture Mail Web site (www.sprint.com/picturemail). Storing pictures in your microSD card frees up your
Depending on your settings, you may be phone’s internal memory and allows you to transfer
prompted to accept a data connection. photo files to other SD-compatible devices.
䡲 Copy To Card/Copy to Phone to copy the selected To save a picture to the microSD card:
picture to another location.
1. Press S > Pictures > My Albums > In Phone.
䡲 Move to Card/Move to Phone to move the selected
picture to another location. 2. Highlight a picture you wish to save to the microSD
䡲 Rename to assign a different name to the picture.
card and then press S. A check mark appears on
Use your keypad to enter the new name. next to the picture.
䡲 Properties to view technical information about the 3. Press Options (right softkey) > Manage > Move To Card
selected picture. and then press S.
䢇 Slideshow to display the pictures in letterbox and play Storing Videos in Your microSD Card
a slide show.
䢇 Filter By to control which item are shown: Show All, Storing videos in your microSD card frees up memory
Pictures Only, or Videos Only. in My Album and allows you to transfer video files to
䢇 Take New other SD-compatible devices.
䡲 Pictures

To save a video to the microSD card: To send pictures or videos from My Albums:
1. Press S > Pictures > My Albums > In Phone. 1. Press S > Pictures > My Albums > In Phone or
Memory Card.
Camera
2. Highlight a video you wish to save to the microSD
card and then press S. A checkmark appears on 2. Highlight a picture or video you wish to send.
the lower right corner of the thumbnail.
3. Press Options (right softkey) > Send > To Contacts
3. Press Options (right softkey) > Manage > and press S.
Move To Card > SD card and then press S. 4. Add recipients for the message and press Next (left
softkey).
Sending Sprint Picture Mail 䡲 To enter a recipient directly, highlight the Add
Mobile # field and enter a wireless phone number,
Once you have taken a picture or a video, you can use or highlight the Add Email field and add an email
the messaging capabilities of your phone to instantly address, and press Done (left softkey).
share it with family and friends. You can send pictures 䡲 To add a recipient from Contacts, select Add from
or videos to up to 16 people at a time using their email Contacts, select the desired contact(s), and press
addresses or their phone numbers. Each message can Done (left softkey).
contain up to 28 pictures or two videos.
䡲 To add a recently used recipient, select Add
Sending Pictures and Videos Recent Recipients, select the desired contact(s),
and press Done (left softkey).
From My Albums
5. Select the desired options to include a text
You can send pictures and videos directly from My message or a voice recording, or to set the
Albums. message priority.

6. Confirm your recipients, message, voice recording, 䡲 To add a recently used recipient, select Add Recent
and picture or video. Recipients, select the desired contact(s), and press
Done (left softkey).
7. Press Send (left softkey) to send your picture mail.
3. Add pictures or videos to your message.
Note The first time you send Sprint Picture Mail, you will be
prompted to establish an account and password. 䡲 To add an existing picture or video, select In
Phone, Memory Card, or Online Albums, select the
Sending Pictures and Videos desired files, and press Next (left softkey).
䡲 To add a new picture or video, select Take New
From Messaging Picture or Take New Video, capture the new picture
You can also send pictures and videos from your or video, and press Accept (left softkey).
Messaging menu, using the Picture Mail application. 4. If desired, add a subject and a text message.
To send pictures and videos from the Messaging menu: 5. When you have finished, press Send (left softkey) to
1. Press S > Messaging > Send Message > Picture Mail. send the message.
2. Add up to 16 recipients for the message and press Note You can attach the entire album or any media online
Next (left softkey). to send a Picture Mail message to any recipients
from the phone.
䡲 To enter a recipient directly, highlight the Add
Mobile # field and enter a wireless phone number,
or highlight the Add Email field, add an email
address, and press Done (left softkey).
䡲 To add a recipient from Contacts, select Add from
Contacts, select the desired contact(s), and press
Done (left softkey).

Managing Sprint Picture Mail Managing Online Pictures and Videos
from Your Phone
Camera
Using the Sprint Picture Mail Web Site Use your phone to manage, edit, or share pictures you
Once you have uploaded pictures or videos to your have uploaded to the Sprint Picture Mail Web site at
online Picture Mail account at www.sprint.com/picturemail www.sprint.com/picturemail. (See “In Phone Folder and
(see“In Phone Folder and microSD Card Options” on microSD Card Options” on page 97 for information
page 97), you can use your computer to manage your about uploading.)
pictures. From the Sprint Picture Mail Web site, you can To view your online pictures from your phone:
share pictures, edit album titles, add captions, and
organize images. You can even send your pictures to 1. Press S > Pictures > My Albums > Online Albums.
be printed at participating retail locations. (Depending on your settings you may be
prompted to accept a data connection.) (The
You will also have access to picture management tools Uploads folder and your albums are displayed.)
to improve and customize your pictures. You’ll be able
to lighten, darken, crop, add antique effects, add comic 2. Select Uploads or an album title and press OK to
bubbles and cartoon effects, and use other features to display. (Thumbnail pictures, up to nine per screen,
transform your pictures. are displayed.)
To access the Sprint Picture Mail Web site: 3. Select a picture and press Options (right softkey) to
display your online picture options.
1. From your computer’s Internet connection, go to
www.sprint.com/picturemail.
2. Enter your phone number and Sprint Picture Mail
password to register. (See “Registering Your Sprint
Picture Mail Account” on page 91.)

Uploading Pictures Sending Online Sprint Picture Mail
To upload pictures or videos directly from your phone: To send pictures using the online Address Book:
1. Press S > Pictures > My Albums > In Phone or 1. From the online Sprint Picture Mail display at
Memory Card. www.sprint.com/picturemail, select a picture and
press Send (left softkey). (see “Managing Online
2. Select the pictures or videos you want to upload
Pictures and Videos from Your Phone” on page
and press Options (right softkey) > Manage > Upload.
101.)
3. After your phone connects to the Picture Mail site,
2. Select Recipients > Online Addr. Book.
select an album for your uploaded pictures or
videos and press Upload (left softkey). 3. Select a recipient or recipients from your Online
Address Book and press S.
4. To view an album, highlight it and press S.
4. Press Done (left softkey) when you have finished
To upload the video you just shot to the Sprint Picture
selecting recipients.
Mail Web site (www.sprint.com/picturemail). Depending
on your settings, you may be prompted to accept a 5. Press Next (left softkey).
data connection.
6. To include a text message, highlight the box under
Text Message and press S.
7. Confirm your recipients and attached data.
8. Press Send (left softkey) to send the Sprint Picture
Mail.

To send pictures and videos from the online pictures menu: 4. To select an option, highlight it and press S.
1. From the online albums display, select a picture or 䡲 Copy/Move to copy and move pictures to a
video and press Send (left softkey). selected album.
Camera
䡲 Create Album to create a new online album.
2. To complete and send the message, follow steps
4—8 above. 䡲 Go to Album List to view your list of albums.
䡲 Delete or Delete All to delete the selected picture or
Working With Pictures Stored Online all pictures from the current album.
You can manage the pictures you have uploaded to 䡲 Unselect, Select All, or Unselect All to change your
Sprint Picture Mail from your phone and online. You current selection.
can create, view, and edit albums, download pictures to
your phone, and share your albums. Downloading Pictures and Videos to Your Phone
To download pictures and videos from the Sprint Picture
Managing Pictures
Mail Web site:
To manage your pictures from your phone:
1. Press S > Web.
1. Press S > Pictures > My Albums > Online Albums.
2. Press Options (right softkey) > Go To Web Address.
2. Select an album to display and press S.
3. Use your keypad to enter www.sprint.com/picturemail
3. Select a picture and press Options (right softkey) to and press Go (left softkey).
display your options.
4. Enter your phone number and password.
5. Select an album and display a picture or video. (To
display additional pictures or videos, highlight Next,
and then press S.)

6. Select Download and press S. (The selected item
will download and be placed in My Albums.)
Sharing Albums
To send an album from the Sprint Picture Mail Web site:
1. From the Picture Mail Web site (see steps 1-4
under “Downloading Pictures and Videos to Your
Phone”), select an album, scroll to Album Options,
and press S.
2. Select Share Album: “<name>”.
3. Enter a recipient from your Address Book, or enter
an email address or wireless phone number.
4. If desired, enter a message.
5. Select Send and press S to send the album.
Note For more information on using Sprint Picture Mail,
visit www.sprint.com/picturemail.

Section 2K Turning Bluetooth On and Off
Bluetooth
Bluetooth By default, your device’s Bluetooth feature is turned off.
Turning Bluetooth on makes your phone “discoverable”
by other in-range Bluetooth devices.
⽧ Turning Bluetooth On and Off (page 105)
To turn Bluetooth on:
⽧ Using the Bluetooth Settings Menu (page 106)
⽧ Bluetooth Profiles (page 107) 1. Press Menu > Tools/Settings > Tools > Bluetooth >
Bluetooth Power.
⽧ Pairing Bluetooth Devices (page 108)
– or –
⽧ Transferring Files Between Your Phone and
Your Computer (page 109) Press Menu > Tools/Settings > Settings > Bluetooth >
Bluetooth Power.
Your phone features built-in Bluetooth technology, allowing you
to share information more easily than ever before. Bluetooth is 2. Select On and press Done (left softkey) to enable
a short-range communications technology that allows Bluetooth.
you to connect wirelessly to a number of Bluetooth To turn Bluetooth off:
devices, such as headsets and hands-free car kits, and
Bluetooth-enabled handhelds, computers, printers, and 1. Press Menu > Tools/Settings > Tools > Bluetooth >
wireless phones. The Bluetooth communication range Bluetooth Power.
is usually up to approximately 30 feet. – or –
Press Menu > Tools/Settings > Settings > Bluetooth >
Bluetooth Power.
Section 2K. Bluetooth 105

2. Select Off and press Done (left softkey) to disable To access the Bluetooth Settings menu:
Bluetooth.
1. Press Menu > Settings/Tools > Settings > Bluetooth.
Bluetooth Status Indicators
2. Set your Bluetooth options.
The following icons show your Bluetooth connection 䡲 Select Bluetooth Power to turn Bluetooth on or off.
status at a glance:
䡲 Select Rename Motorola VE20 to name or rename
䢇 — Bluetooth is connected. your phone for Bluetooth.
䢇 — (steady) Bluetooth is active. 䡲 Select Set Discoverable to specify when your
䢇 — (flashing) phone is in discovery mode. phone should be discoverable.
䡲 Select Set Exchange Folder to choose which folder
Using the Bluetooth Settings Menu (In Phone or Memory Card) is used by Bluetooth
devices.
The Bluetooth Settings menu allows you to set up many 䡲 Select Set Voice Priority to select which device
of the characteristics of your phone’s Bluetooth service, (Answering Device, Phone, or Hands-Free) will have
including: voice priority.
䢇 Entering or changing the name your phone uses for
Bluetooth communication
䢇 Setting your phone’s visibility (or “discoverability”) for
other Bluetooth devices
䢇 Displaying your phone’s Bluetooth address
106 Section 2K. Bluetooth

Bluetooth Profiles 䢇 DUN: Dial-Up Network Profile – This profile functions as a
wireless data cable, connecting a computer or PDA
to a network through your phone.
Bluetooth
All of the Bluetooth settings you configure are stored in 䢇 OPP: ObjectPush Profile – This profile uses the Generic
your phone’s Bluetooth user profile. You can use Object Exchange profile services to send data
different profiles for specific Bluetooth functions. objects between devices and can be used to
exchange objects like music files, pictures, calendar
䢇 HSP: Headset Profile – This profile functions as a (vCal) and business cards (vCard).
wireless ear jack. When an incoming call is received,
the ringer can be heard through the headset instead 䢇 FTP: File Transfer Profile – This profile allows you to
of through the phone. The call can then be received transfer files to or from other Bluetooth-enabled
by pushing a button. While using the phone, you can devices.
use the headset instead of the phone by pushing a 䢇 BPP: Basic Printing Profile – This profile enables simpler
button on the headset, the same as inserting a jack printing from your phone to a Bluetooth-enabled
into the phone. Increase or decrease the volume by printer.
using the volume key on the side of the phone. 䢇 A2DP: Advanced Audio Distribution Profile – This profile
䢇 HFP: Hands-Free Profile – This profile functions as a allows you to transmit high quality stereo music from
wireless car kit. Incoming calls ring to the hands-free your phone to other compatible accessories
headset or device. Calls can be received by pressing including Bluetooth stereo headsets.
a button on the headset or device. For dialing, four 䢇 AVRCP: Audio/Video Remote Control Profile – This profile
functions are supported: recent call dial, voice dial, enables your phone to remotely control compatible
speed dial, and number dial. Increase or decrease accessories including Bluetooth stereo headsets.
the volume by using the volume key on the side of You can play, pause, stop, forward, reverse, fast
the phone. forward, or rewind from a headset. (Playback
functions may vary among Bluetooth accessories.)

䢇 PBAP: Phone Book Access Profile – This profile enables 3. Highlight a device and press S.
exchange of Contacts information between devices.
4. Enter the passkey and press S.
It is typically used between a car kit and a mobile
phone to allow the car kit to display the name of the Note Due to different specifications and features of other
incoming caller. Bluetooth-compatible devices, display and
operations may be different, and functions such as
transfer or exchange may not be possible with all
Pairing Bluetooth Devices Bluetooth-compatible devices.
Paired Devices Waiting for Pairing

The Bluetooth pairing process allows you to establish If you are going to be using a Dial-Up Network (DUN)
trusted connections between your phone and another profile to pair with a computer or PDA, you will need to
Bluetooth device. When devices are paired, a passkey allow the other device to initiate pairing with your
is shared between devices, allowing for fast, secure phone.
connections while bypassing the discovery and To allow your phone to be paired with a computer or PDA:
authentication process
1. Press Menu > Settings/Tools > Settings > Bluetooth >
To pair your phone with another Bluetooth device: Set Discoverable.
1. Press Menu > Settings/Tools > Tools > Bluetooth > Add 2. Select Always and press Done (left softkey).
New Device.
3. You will then need to search for your phone from
2. Select the device type (Hands Free, All, Computer, your computer or PDA.
PDA, Phone, or Printer) and press Continue (left
softkey) or S. (Your phone will display a list of
discovered in-range Bluetooth devices.)
108 Section 2K. Bluetooth

4. Follow the onscreen prompts on you computer or The types of files you can transfer in this way are stored
PDA, and on you phone to enter your passkey. in the following locations:
䢇 In the phone’s memory:
Bluetooth
Tip The passkey is typically 0000.
䡲 For music, the audio folder.
䡲 For pictures, the incamera folder.

Transferring Files Between Your
䡲 For video, the incamcorder folder.
Phone and Your Computer 䢇 On the microSD card:
䡲 For music, the Music folder or Media folder.

You can transfer files such as music, pictures, and
䡲 For pictures, the DCIM folder.
video between your phone and a Bluetooth-enabled
computer or similar device. You do this using the File 䡲 For video, the DCIM folder.
Transfer Profile (FTP) in your phone and the Bluetooth
FTP client software found in most Bluetooth-enabled
computers. No external FTP client is necessary.
Before transferring files, your phone must be paired
with a computer. (For information on pairing, see
“Pairing Bluetooth Devices” on page 108.) After pairing,
you can browse and transfer folders and files between
your computer and your phone’s internal memory or
the microSD card inserted in your phone.

Section 3
Sprint Service
Section 3A Using Voicemail
Sprint Service Features: Setting Up Your Voicemail
The Basics All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in
use or turned off. Therefore, you will want to set up your
⽧ Using Voicemail (page 112) Sprint Voicemail and personal greeting as soon as
⽧ Using SMS Text Messaging (page 118) your phone is activated.
⽧ Using SMS Voice Messaging (page 120) 1. Press and hold 1.
⽧ Using Caller ID (page 121) 2. Follow the system prompts to:
⽧ Responding to Call Waiting (page 121) 䡲 Create your passcode.
⽧ Making a Three-Way Call (page 122) 䡲 Record your name announcement.
⽧ Using Call Forwarding (page 123) 䡲 Record your greeting.
Now that you’ve explored your phone’s fundamentals, it’s Choose whether to activate One-Touch Message
time to learn about the calling features that enhance your Access (a feature that lets you access messages
Sprint service. This section outlines your basic Sprint simply by pressing and holding 1, bypassing the
service features. need for you to enter your passcode).
112 Section 3A. Sprint Service Features: The Basics

Note Voicemail Passcode Note When you are roaming off the network, you may not
If you are concerned about unauthorized access to receive notification of new voicemail messages. It is
Sprint Service
your voicemail account, Sprint recommends that you recommended that you periodically check your
enable your voicemail passcode. (Do not activate voicemail by dialing 1 + area code + your wireless
One-Touch Message Access.) phone number. When your voicemail answers, press
* and enter your passcode. You will be charged
Voicemail Notification roaming rates when accessing voicemail while
roaming off the Sprint National Network.
There are several ways your phone alerts you to a new Your phone accepts messages even when it is
message: turned off. However, you are only notified of new
䢇 By displaying a message on the screen. messages when your phone is turned on and you
are in a Sprint service area.
䢇 By sounding the assigned ringer type.
䢇 By displaying at the top of your screen. Sending an Incoming Call to Voicemail

New Voicemail Message Alerts 䊳 Press Ignore (right softkey).
When you receive a new voice message, your phone Retrieving Your Voicemail Messages
alerts you and prompts you to call your voicemail.
You can review your messages directly from your
To call your voicemail: wireless phone or from any other touch-tone phone. To
䊳 Press and hold 1. dial from your wireless phone, you can either speed
dial your voicemail or use the menu keys.
Section 3A. Sprint Service Features: The Basics 113

Using One-Touch Message Access Voicemail Key Guide
䊳 Press and hold 1. (Your phone will dial your Here’s a quick guide to your keypad functions while
voicemail box.) listening to voicemail messages. For further details and
menu options, see “Voicemail Menu Key” on page 117.
Using the Menu Keys on Your Phone to Access
Your Messages.
1 2 3
䊳 Press Menu > Messaging > Voicemail > Call Voicemail. Date/Time Send Reply Advance
Note You are charged for airtime minutes when you are 4 5 6
accessing your voicemail from your phone. Replay Rewind Forward
Using Another Phone to Access Messages 7 8 9

Erase Return Call Save
1. Dial your wireless phone number.
2. When your voicemail answers, press *. * 0 #
Cancel Help Skip
3. Enter your passcode.
Tip When you call into voicemail, you first hear the
header information (date, time, and sender
information) for the message. To skip directly to the
message, press 4 during the header.

Voicemail Options 1. Press and hold 1 to access your voicemail. (If
your voicemail box contains any new or saved
Sprint Service
Your phone offers several options for organizing and messages, press * to access the main voicemail
accessing your voicemail. menu.)
Using Expert Mode 2. Press 3 to change your Personal Options,
following the system prompts.
Using the Expert Mode setting for your personal
voicemail box helps you navigate through the 3. Press 1 for Settings.
voicemail system more quickly by shortening the voice 4. Press 5 for Group Distribution Lists.
prompts you hear at each level.
5. Follow the voice prompts to create, edit, rename, or
1. Press and hold 1 to access your voicemail. (If delete group lists.
your voicemail box contains any new or saved
messages, press * to access the main voicemail Sprint Callback
menu.)
Return a call after listening to a message without
2. Press 3 to change your Personal Options, disconnecting from voicemail.
following the system prompts.
䊳 Press 8 after listening to a message. (Once the
3. Press 3 for Expert Mode. call is complete, you’re returned to the voicemail
main menu.)
4. Press 1 to turn Expert Mode on or off.
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to
20 customers.

Voicemail-to-Voicemail Message 2. Follow the voice prompts to enter the phone
number.
Record and send a voicemail message to other Sprint
Voicemail users. 3. Follow the voice prompts to record your
introduction and forward the voice message
1. From the main voicemail menu, press 2 to send
a message. Voicemail-to-Voicemail Receipt Request
2. Follow the voice prompts to enter the phone Request confirmation that your voice message has
number. been listened to when you send or forward messages
3. Send your voicemail message. to, or reply to messages from other Sprint users.
1. After you have recorded a message, press 1 to
Voicemail-to-Voicemail Message Reply indicate that you are satisfied with the message
Reply to a voice message received from any other you recorded.
Sprint Voicemail user. 2. Press 4 to mark receipt requested.
1. After listening to a voicemail message, press 2. 3. Press 1 to send your voicemail message.
2. Follow the voice prompts to record and send
your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voicemail message, except those marked
“Private,” to other Sprint Voicemail users.
1. After listening to a message, press 6.

Extended Absence Greeting Voicemail Menu Key
Sprint Service
When your phone is turned off or you are off the Sprint Following the prompts on the voicemail system, you
National Network for an extended period, this greeting can use your keypad to navigate through the voicemail
can be played instead of your normal personal menu. The following list outlines your phone’s
greeting. voicemail menu structure.
1. From the main voicemail menu, press 3 for 1 Listen
Personal Options.
1 Date and Time Information
2. Press 2 for greetings. 2 Send a Reply Message
3. Press 3 to record an Extended Absence 3 Advance a Few Seconds
Greeting.
4 Replay
Clearing the Message Icon 5 Rewind a Few Seconds
Your phone may temporarily continue to display the 6 Forward Message
message icon after you have checked your messages. 7 Erase
䊳 Press Menu > Messaging > Voicemail > Clear Icon. 8 Return This Call
9 Save
0 Options
# Skip to the Next Message

2 Send a Message Using SMS Text Messaging
3 Personal Options
1 Settings With SMS Text Messaging, you can send and receive
instant text messages between your wireless phone
1 Skip Passcode and another messaging-ready phone. When you
2 Autoplay receive a new message, it will automatically display on
3 Play Back Date, Time, and Caller Info. your phone’s screen.
4 Change Passcode In addition, SMS Text Messaging includes a variety of
preset messages, such as “I’m running late, I’m on my
5 Group Distribution Lists
way,” that make composing messages fast and easy.
6 Numeric Paging You can also customize your own preset messages (up
* Return to Personal Options Menu to 160 characters) from your phone.
2 Greetings Sending a Text Message
1 Personal Greetings
1. Press Menu > Messaging > Send Message > Text
2 Name Announcement Message.
3 Extended Absence Greeting
2. Address the message to recipient by selecting
* Return to Personal Options Menu from Recent Recipients, Contacts, Add Mobile #, or
3 Expert Mode Add Email, and press Next (left softkey).
8 Place a Call 3. Compose your message.
* Exit

䡲 To type a message, use your keypad to enter your 䡲 To use a preset message, press Options (right
message. Use the right softkey to select a softkey), select Insert Preset Msg, highlight your
Sprint Service
character input mode. desired message, and press S.
䡲 To use a preset message, press Options (right 3. Review your message and press Send (left softkey).
softkey), select Insert Preset Msg, highlight your (You may select additional messaging options by
desired message, and press S. pressing Options [right softkey] to set the callback
4. Review your message and press Send (left softkey). number or the message priority [Normal or Urgent].)
Accessing SMS Text Messages Using Preset Messages

To read an SMS Text Message: Preset messages make sending text messages to your
friends, family, and co-workers easier than ever.
䊳 When you receive a text message, it will be
displayed automatically on your phone’s screen. To add or edit preset messages:
Use your navigation key to scroll down and view 1. Press Menu > Messaging > Settings >
then entire message. Text Messaging > Preset Messages. (The list of preset
To reply to an SMS Text message: messages will be displayed.)
1. While the message is open, press Reply (left 2. Press Options (right softkey) > Create New.
softkey). – or –
2. Compose your reply or use the preset messages. Highlight a message and press Edit (left softkey).
䡲 To type a message, use your keypad to enter your 3. Enter your new message or changes and press
message. Press Options (right softkey) to select a Save (left softkey).
character input mode. (See “Selecting a Text Input
Mode” on page 29.)

Using SMS Voice Messaging Note If you select No during step 2 above, you will see an
alert message. If you select No after reading the
message, incoming SMS Voice messages will not be
In addition to SMS Text Messaging, your phone is downloaded to your phone
enabled with SMS Voice Messaging. With SMS Voice
Messaging, you can send a voice message to other Playing an SMS Voice Message
SMS-enabled phones or to working email addresses
without making a phone call. Just record a message 1. Press Menu > Messaging > SMS Voice > Inbox.
and send it directly to the recipient’s phone messaging ( indicates an unplayed message.)
inbox. 2. Select the message you want to play.
Activating SMS Voice Messaging 3. Press S to display the message detail.
To use SMS Voice Messaging capabilities, you will first 4. Press Play (left softkey) to play the message. (To
need to register your phone. Once you have registered, display the message options, press Options [right
incoming SMS Voice messages will be automatically softkey].)
downloaded to your phone.
Composing SMS Voice Messages
1. When you turn on your phone, you will be
prompted to register your phone to receive SMS 1. Press Menu > Messaging > Send Message > Voice
Voice messages. SMS.
2. Select Yes. (When activation is complete, an 2. Address the message to recipient by selecting
activation confirmation screen is displayed.) from Recent Recipients, Contacts, Add Mobile #, or
Add Email, and press Next (left softkey). The phone
will automatically begin to record your message.

3. Press Done (left softkey) to stop recording your Using Caller ID
message, and press Send (left softkey).
Sprint Service
Note You may be prompted to enter a name to identify Caller ID allows people to identify a caller before
yourself to the recipient. Use the keypad to enter your answering the phone by displaying the number of the
name.
incoming call. If you do not want your number
displayed when you make a call, follow these steps.
Accessing SMS Voice Messages
1. Press *67.
䊳 When you receive a voice message, a pop-up
notification will automatically be displayed on your 2. Enter the number you want to call.
phone’s screen. Use your softkeys to access and 3. Press N.
play the voice message. To reply to an SMS Voice
message: To permanently block your number, call Sprint
Customer Service.
To reply to an SMS Voice message:
1. Press Reply (left softkey). A new SMS Voice Responding to Call Waiting
message is opened and automatically begins to
record your message.
When you’re on a call, Call Waiting alerts you to
2. Press Done (left softkey) to stop recording your incoming calls by sounding two beeps. Your phone’s
message, and press Send (left softkey). screen informs you that another call is coming in and
displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
䊳 Press N. (This puts the first caller on hold and
answers the second call.)

To switch back to the first caller: 5. If one of the people you called hangs up during
your call, you and the remaining caller stay
䊳 Press N again.
connected. If you initiated the call and are the first
Tip For those calls where you don’t want to be to hang up, all other callers are disconnected.
interrupted, you can temporarily disable Call Waiting
by pressing *70 before placing your call. Call Waiting Note Call Waiting and Three-Way Calling are not available
is automatically reactivated after you end the call. while roaming off the Sprint National Network.
Making a Three-Way Call

With Three-Way Calling, you can talk to two people at
the same time. When using this feature, the normal
airtime rates will be charged for each of the two calls.
1. Enter a number you wish to call and press N.
2. Once you have established the connection, press
Options (right softkey) > 3-Way Call, and press S.
3. Enter the second number you wish to call and
press N.
4. When you’re connected to the second party, press
N again to begin your Three-Way Call.

Using Call Forwarding
Sprint Service
Call Forwarding lets you forward all your incoming calls
to another phone number — even when your phone is
turned off. You can continue to make calls from your
phone when Call Forwarding is activated.
To activate Call Forwarding:
1. Press *72.
2. Enter the area code and phone number to which
your future calls should be forwarded.
3. Press N. (You will hear a tone to confirm the
activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press *720.
2. press S. (You will hear a tone to confirm the
deactivation.)
Note You are charged a higher rate for calls you have
forwarded.

Section 3B Sprint Power Vision Applications
Sprint Power Vision Here is a brief list of the applications available through
your phone. For more information, please visit us online
at www.sprint.com.
⽧ Sprint Power Vision Applications (page 124)
Sprint Picture Mail – Instantly shoot, share, and print sharp
⽧ Getting Started With Sprint Power Vision (page 125) digital pictures, and take and send short video clips
⽧ Accessing Messaging (page 129) with your phone.
⽧ Downloading Content (page 132) Messaging – Send and receive email messages and
⽧ Exploring the Web (page 135) instant messages and participate in online chat
⽧ On Demand (page 138) discussions on your wireless phone.
⽧ Phone as Modem (page 140) Games – Play exciting games with full-color graphics,
⽧ Sprint Power Vision FAQs (page 141) sound, and vibration. Choose from hundreds of games
to play anytime.
Sprint Power Vision offers easy and amazing data services you
will really use. These features – including messaging, Ringers – Personalize your phone by downloading and
games, downloadable ringers and screen savers, and assigning different ringers to numbers in your
portable Web access – let you have fun, stay in touch, Contacts.
and stay informed no matter where you go on the Screen Savers – Download unique images to use as
Sprint National Network. screen savers, or make it easy to tell who’s calling by
assigning specific images to numbers in your Contacts.
Web – Experience full-color graphic versions of popular
Web sites from your phone.
124 Section 3B. Sprint Power Vision

On Demand – Set and then receive customized, up-to- When you use Sprint Power Vision services, your user
Sprint Power Vision

date information on sports, weather, news, money, and name is submitted to identify you to the Sprint National
more, on demand – the way you want it. Network.
Phone as Modem – Use your phone as a high-speed Your user name will be automatically programmed into
Internet connection for your laptop computer. your phone. You don’t have to enter it.
Finding Your User Name
Getting Started With
If you aren’t sure what your user name is, you can
Sprint Power Vision easily find it online or on your phone.
䢇 At www.sprint.com. Sign on to your account using your
With your Sprint service, you are ready to start enjoying phone number and password. To display your user
the advantages of Sprint Power Vision. This section will name, click on the My Personal Information menu, then
help you learn the basics of using your Power Vision click on Vision User Name.
services, including managing your user name,
䢇 On your phone. You can find your user name under
launching a Vision connection, and navigating the Web
with your phone. the Phone Info option in your phone’s Settings menu
(Menu > Settings/Tools > Settings > Phone Info > My Phone
Your User Name Number).
When you buy your phone and sign up for service,

you’re automatically assigned a user name, which is
typically based on your name and a number, followed
by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint Power Vision services might
have [email protected] as his user name.)
Section 3B. Sprint Power Vision 125

Updating Your User Name Launching a Web Connection
If you choose to change you user name and select a 䊳 Press Menu > Web. (Your Sprint Power Vision
new one online, you must then update the user name connection starts and the Sprint Power Vision
on your phone. home page is displayed.)
䊳 Press Menu > Settings /Tools> Settings> More... > Data
Services > Update Profile. (To cancel, press O
The Sprint Power Vision Home Page
before completing the update.)
Note If Net Guard is enabled and displayed (see page 127),

press OK (right softkey) to continue and launch
the Web.

While connecting, an animation and a “Connecting to (for example, when you are opening a Web page);
Sprint Power Vision

Network” message may be displayed. when the triangles are not moving, you are
connected to the network but data is not currently
Net Guard being transferred (for example, when you are
When you first connect to the Web, the Net Guard will viewing a Web page that is completely open). In
be displayed to confirm that you want to connect. This either state, you can receive incoming calls.
feature helps you avoid accidental connections. You
can disable the Net Guard in the future by selecting Your phone is on and is connected to the Sprint
Always Auto-Connect when the Net Guard is displayed. 1xRTT data network. When the arrows are animated,
To change your Net Guard settings: data is being transferred (for example, when you are
opening a Web page) and you cannot receive calls.
䊳 Press Menu > Settings /Tools> Settings > More... > Data When the arrows are not moving, you are connected
Services > Net Guard > On or Off. to the network but data is not currently being
Note When enabled, the Net Guard appears only once as transferred (for example, when you are viewing a
long as you have not turned the phone off and on. Web page that is completely open), and you can
receive calls.
Data Connection Status and Indicators
If no indicator is displayed, your phone does not have a
Your phone displays the current status of your data current data connection. To launch a connection, see
connection through indicators at the top of the screen. “Launching a Web Connection” on page 126.
The following symbols are used:
Your phone is connected to the high-speed Sprint
Mobile Broadband Network (EVDO). When the
triangles are animated, data is being transferred

Navigating the Web Scrolling
Navigating through menus and Web sites during a As with other parts of your phone’s menu, you’ll have to
Sprint Power Vision session is easy once you’ve scroll up and down to see everything on some Web
learned a few basics. Here are some tips for getting sites.
around: To scroll line by line through Web sites:
Softkeys 䊳 Press the navigation key up and down.
During a Sprint Power Vision session, the bottom line To scroll page by page through Web sites:
of your phone’s display contains one or more softkeys.
䊳 Press the volume buttons on the side of the phone.
These keys are shortcut controls for navigating around
the Web, and they correspond to the softkeys directly Selecting
below the phone’s display screen.
Once you’ve learned how to use softkeys and scroll,
Tip Depending on which Web sites you visit, the labels you can start navigating the Web.
on the softkeys may change to indicate their
function. To select onscreen items:
To use softkeys: 䊳 Use the navigation key to highlight an item, and

then press the left softkey (or press S).
䊳 Press a softkey. (If an additional pop-up menu is
displayed when you press the softkey, select the Tip You’ll find that the left softkey is used primarily for
menu items using your keypad [if they’re selecting items. This softkey is often labeled “OK.”
numbered], or by highlighting the option and If the items on a page are numbered, you can use
pressing S.) your keypad (number keys) to select an item.

Links, which are displayed as underlined text, allow you Accessing Messaging
Sprint Power Vision

to jump to Web pages, select special functions, or even
place phone calls.
You can send and receive email messages, instant
To select links: messages, and text messages and participate in Web-
䊳 Highlight the link and press the appropriate softkey. based chat rooms right from your phone. Messaging
allows you to stay connected 24 hours a day anywhere
Going Back on the Sprint National Network.
To go back one page: Using Email
䊳 Press the = key on your phone. Your phone’s Email application lets you access and
Note The BACK key is also used for deleting text (like a manage multiple email accounts simultaneously in one
BACKSPACE key) when you are entering text. convenient location.
Going Home Getting Started With Email

To return to the home page from any other page: 1. Press Menu > Messaging > Email. (The Email setup
wizard will start.)
䊳 Press and hold =.
2. Press the right softkey to continue.
– or –
3. Enter your wireless phone number and press the
Press Menu > Home. right softkey. (If the phone number is already filled
in, press the right softkey to continue.)

4. Select an email provider (such as AOL® Mail, AIM® Note Mail Push allows your phone to automatically retrieve
Mail, Windows® Live, Yahoo!®, or Gmail®) and press new email messages without having to select the
the right softkey. Send/Receive option. When Mail Push is enabled,
you will receive an onscreen notice of new email
– or –
messages. These notices may be charged as SMS
Select More to choose from additional options. Text Messages. Please consult your service plan for
There are many available email options listed, or details.
you may add your own POP or IMAP email
accounts. Accessing Email
5. Follow the setup wizard instructions to enter the Using Email on your phone is even easier than using
required sign-up information. Press Accept (right multiple email accounts on your computer. Launch the
softkey) if you are prompted to accept any license application for instant access to all your accounts.
agreements or disclaimers.
1. Once you have set up your Email, press Menu >
Note The information required to sign in will vary Messaging > Email to launch the application.
depending on the email provider you are accessing. (Your default account inbox will be displayed.)
– or –
6. If applicable, read the notice regarding Mail Push. If
you would like to enable Mail Push, press Yes (right From an Email New Message notice (if Mail Push is
softkey). If another notice appears, review it and enabled), select GO to go to your inbox.
press Yes (right softkey) again to enable Mail Push.

Note The first time you access your Email, you will have Note You can also access certain email accounts,
Sprint Power Vision

the option of completing a Help program. This series including your Sprint Mail account, through the
of screens demonstrates the application’s navigation Power Vision home page. Press Menu > Web and
and available tools. then select Messaging > Email > [PCS Mail, AOL &
AIM Mail, MSN Hotmail, or Yahoo! Mail]. Follow the
2. Use your keypad and navigation keys to read, onscreen instructions to enter your account
manage, and reply to your email messages. information and access your email messages.
䡲 Press Menu (right softkey) to select messaging
options, such as Delete, Compose, Check Mail, Send Accessing Sprint Instant Messaging
Mail, or Save. Sprint Power Vision also provides you with access to
䡲 Press Menu (right softkey) > Check Mail to manually popular instant messaging (IM) clients, including AOL®
check for new messages. Instant MessengerTM, MSN® Messenger, and Yahoo!®
䡲 To view a different email account, use your Messenger.
navigation key to select the drop-down menu next 1. From the home page, select Messaging > IM.
to the Inbox tab at the top of the screen, and then
select an account. You can also navigate to the 2. Select an IM provider, such as AOL Instant
Home tab at the top of the screen and select an Messenger, Windows Live Messenger, or Yahoo!
available account from there. Messenger.
䡲 To add a new account, use your navigation key to 3. Use your keypad to enter the required sign-in
select the Home tab at the top of the screen, and information for the selected provider, such as user
then select Add Account. Follow the instructions name or password, and select Sign In (left softkey).
in “Getting Started With Email” on page 129 to set (Your IM screen for the selected provider will be
up a new account. displayed.)

Note The information required to sign in will vary Downloading Content
depending on the instant messaging provider you
are accessing.
With Sprint Power Vision, you have access to a
4. Follow the onscreen instructions to read, reply to, dynamic variety of Premium Services content, such as
compose, and send messages and manage your downloadable Games, Ringers, Screen Savers, and
IM account. other applications. (Additional charges may apply.) The
basic steps required to access and download Premium
Accessing Wireless Chatrooms Services content are outlined below.
Sprint Power Vision gives you the ability to join wireless Accessing the Download Menus
chatrooms from your phone.
1. Press Menu > Get Stuff.
1. From the home page, select Messaging >
Chat & Dating. 2. Select the type of file you wish to download
(Games, Ringers, Screen Savers, or Applications), and
2. Select a chat provider and follow the onscreen
then select Get New. (The browser will start and
instructions to sign up and begin chatting.
take you to the corresponding download menu.)
Note Chat & Dating options change frequently, so check
To access the download menus from the Web browser:
back often to see what’s new.
1. From the home page, select Downloads.
2. Select Games, Ringers, Screen Savers, or Applications
to go to the corresponding download menu. (For
more information on navigating the Web, see
“Navigating the Web” on page 128.)

Selecting an Item to Download Premium Services Terms of Use and your responsibility
Sprint Power Vision

for payment.
You can search for available items to download in a
number of ways: To download a selected item:
䢇 Featured displays a rotating selection of featured 1. From the information page, select Buy. (The item
items. will download automatically. When the New
䢇 Categories allows you to narrow your search to a Download screen is displayed, the item has been
general category, such as Country or Pop/Rock for successfully downloaded to your phone.)
Ringers or For the Ladies for Screen Savers. (There Note If you have not previously purchased an item, you will
may be several pages of available content in a list. be prompted to create your purchasing profile.
Select Next 9 to view additional items.)
䢇 Search allows you to use your keypad to enter search
2. Select an option to continue:
criteria to locate an item. You may enter an entire 䡲 Select Use/Run/View to assign the downloaded
word or title or perform a partial-word search. item (or to start, in the case of a game or an
application). Your Vision session will end, and you
Downloading an Item will be redirected to the appropriate phone menu
Once you’ve selected an item you wish to download, screen.
highlight it and press S You will see a summary page 䡲 Select Set as to assign a ringer or screen saver to
for the item including its title, the vendor, the download a phone function.
details, the file size, and the cost. Links allow you to 䡲 Select Settings to configure downloaded games or
view the License Information page, which outlines the applications.
price, license type, and length of license for the
䡲 Select Shop to browse for other items to
download, and the Terms of Use page, which details the
download.

䡲 Press O to quit the browser and return to To download purchased content from My Stuff:
standby mode.
1. From the My Stuff display (see above), highlight the
Using My Stuff item you wish to download, and press S. (The
information page for the selected item will be
Whether you purchase your Premium Services content displayed.)
from your phone or from your online account
management page at www.sprint.com, all of your 2. Select Download and press S. (The item will
purchases are stored in My Stuff and may be download automatically. When the New Download
downloaded to your phone from there. screen is displayed, the item has been successfully
downloaded to your phone.)
My Stuff is a storage area on the Sprint National
Network that allows you to store all your Premium 3. Select an option to continue:
Services downloadable files. The files remain in My 䡲 Select Use/Run/View to assign the downloaded
Stuff until their license terms have expired – even after item (or to start, in the case of a game or an
you have downloaded the content to your phone. This application). Your Sprint Power Vision session will
provides you with a convenient place to access end, and you will be redirected to the appropriate
information about your downloaded files without phone menu screen.
having to store the information in your phone’s 䡲 Select Set as to assign a ringer or screen saver to
memory. a phone function.
To access My Stuff: 䡲 Select Settings to configure downloaded games or
applications.
䊳 From the home page, select Downloads >
Manage My Stuff. (A list of your purchased items will 䡲 Select Shop to browse for other items to
be displayed.) download.

䡲 Press O to quit the browser and return to Money, Travel, Shopping, and Tools, as well as useful
Sprint Power Vision

standby mode. management options including My Account and Search.
Many sites are available under more than one menu –
Tip You can also access My Stuff through the phone’s
choose the one that’s most convenient for you.
main menu. Press Menu > My Stuff > [Games,
Ringers, Screen Savers, or Applications] > Manage
My Stuff. The browser will open and take you to the
Using the Browser Menu
corresponding content. Navigating the Web from your phone using the Sprint
For complete information and instructions on Power Vision home page is easy once you get the
downloading Games, Ringers, Screen Savers, and hang of it. For details on how to navigate the Web,
Applications, visit the Digital Lounge at www.sprint.com.
select menu items, and more, see “Navigating the
Web” on page 128.
Exploring the Web Although the home page offers a broad and
convenient array of sites and services for you to
browse, not all sites are represented, and certain
With Web access on your phone, you can browse full- functions, such as going directly to specific Web sites,
color graphic versions of your favorite Web sites, are not available. For these and other functions, you will
making it easier than ever to stay informed while on the need to use the browser menu. The browser menu
go. Follow sports scores, breaking news, and weather, offers additional options to expand your use of the Web
and shop on your phone anywhere on the Sprint on your phone.
National Network.
In addition to the features already covered in this
section, the Sprint Power Vision home page offers
access to these colorful, graphically rich Web
categories, including News, Weather, Entertainment, Sports,

Opening the Browser Menu 䢇 History. Keeps a list of links to your most recently
visited sites. To navigate to a site, highlight it and
The browser menu may be opened anytime you have press S, and then select Connect.
an active Sprint Power Vision session, from any page
䢇 Page info. Displays information about the current page.
you are viewing.
䢇 Browser options. Displays additional options:
To open the browser menu:
䡲 Settings. Allows you to change the browser
䊳 Press Menu (right softkey). (The browser menu will settings.
be displayed.) 䡲 Reload this page. Reloads the page being browsed.
Options available under the browser menu include: 䡲 Restart browser. Refreshes the current browser
䢇 Home. Returns the browser to the Sprint Power Vision session.
home page. 䡲 View error log. Displays the error log.
䢇 Forward. Returns you to a previously viewed page 䡲 Browser info. Allows you to display information
(after having used the key). about your browser.
䢇 Mark this page. Allows you to bookmark the current
site. Creating a Bookmark
䢇 My bookmarks. Allows you to access and manage Bookmarks allow you to store the address of your
your bookmarks. favorite Web sites for easy access at a later time.
䢇 Search. Launches a Web search. 1. Go to the Web page you want to mark.
䢇 Send page to.... Allows you to send a URL via SMS.
2. Press Menu (right softkey) to open the browser
䢇 Go to web address. Allows you to navigate directly to a menu.
Web site by entering its URL (Web site address).

3. Select Mark this page and press S twice to save Deleting a Bookmark
Sprint Power Vision

the bookmark.
Note Bookmarking a page does not store the page menu.
contents, just its address.
2. Select My bookmarks.
Some pages cannot be bookmarked. Whether a
particular Web page may be marked is controlled by 3. Highlight a bookmark and press Options (right
its creator. softkey).
4. Select Delete. (A confirmation will be displayed.)
Accessing a Bookmark
5. Press Delete (left softkey) to remove the bookmark.
menu. Going to a Specific Web Site
2. Select My bookmarks. To go to a particular Web site by entering a URL (Web site
3. Select a bookmark and press S (or press the address):
number corresponding to the bookmark you wish 1. Press Menu (right softkey) to open the browser
to access). menu.
2. Select Go to web address.
3. Select the URL field and press S.
4. Use your keypad to enter the URL of the Web site
you wish to go to and press S.
5. Press S again to go to the Web site.

Note Not all Web sites are viewable on your phone. On Demand
Reloading a Web Page With Sprint Power Vision’s exclusive On Demand
1. Press Menu (right softkey) > Browser options. feature, you can personalize your phone’s data
services to suit your needs. The On Demand feature
2. Select Reload this page. (The browser will reload the makes it easier than ever to retrieve the most popular
current Web page.) Web information and categories instantly. On Demand
Restarting the Web Browser uses the ZIP code you provide to customize the content
you receive, so you can get the information you want,
If the Web browser seems to be malfunctioning or when you want it.
stops responding, you can usually fix the problem by
On Demand acts like a computer browser’s
simply restarting the browser.
customized home page, displaying a variety of top
1. Press Menu (right softkey) > Browser options. categories such as News, Sports, Weather, Money,
Movies, and more. This information is updated
2. Select Restart browser.
throughout the day, so you’ll always be up-to-date.
Initializing Your On Demand Service

1. Press Menu > On Demand.
2. Enter your preferred ZIP code and press S. (The
On Demand service will customize itself to your
selected location and the On Demand menu
screen will be displayed.)

Accessing On Demand Information 䡲 Manage Theaters to manage the list of available
Sprint Power Vision

theaters presented when using On Demand.
Finding the information you’re looking for with On
Demand is as easy as navigating a Web browser on 3. Select a movie title and press S.
your computer. (The following examples will illustrate 4. From the Movie Title display, select an option and
how to access News and Movies information.) follow the onscreen instructions. (Options may vary
depending on location and available information.)
To access News information using On Demand:
Select other categories, such as Weather, Sports, and
1. Press Menu > On Demand. (The On Demand menu
Money, from the On Demand main screen and enjoy
screen will be displayed.)
the feature-rich contents of On Demand.
2. From the On Demand menu screen, highlight News
Every category offers you the capability to customize
and press S. (You will be presented with a list of
news and information based on your preference.
news categories.)
3. Use your navigation key to scroll through the news Updating On Demand Information
categories or stories. If applicable, the left and right
The On Demand news and information is automatically
softkeys will offer additional options.
delivered to your phone four times a day. You can also
To access Movies information using On Demand: manually retrieve updates.
1. From the On Demand menu screen, select Movies. 䊳 From an On Demand category page (such as
News), press Update (right softkey). (Your phone
2. From the Movies display, select an option and will retrieve updates for the selected category.)
follow the onscreen instructions. Options may
include:
䡲 Show Movies to view a list of current movie titles.

Phone as Modem Setting Up a Data Connection
With Your Computer
Your phone’s data capabilities enable you to use its
In order to use your phone as a modem, you’ll first
high-speed data connection as a modem for your
need to load the Sprint PCS Connection ManagerSM
laptop computer. You’ll be able to send and receive
software on your computer. Then, use a compatible
email, browse the Internet, and access your company’s
USB cable or built-in Bluetooth connection to connect
network anywhere on the Sprint National Network.
your phone to your computer.
Note To use this service, you are required to sign up on a
1. From your computer’s traditional Internet
Sprint Power Vision with Phone as Modem plan. Go
to www.sprint.com or visit a Sprint Store for Phone as connection, go to www.sprint.com/downloads and
Modem plan details and more information. download the Sprint PCS Connection Manager for
Phone as Modem/USB Cables software. (The software
and drivers can be downloaded free of charge.)
2. Double-click the downloaded file and follow the
onscreen instructions to install the Sprint PCS
Connection Manager software and drivers to your
computer.
3. Once the software has been fully installed, connect
your phone to your computer using a USB cable
or built-in Bluetooth connection. (Your computer
will detect the connection and a status icon may
appear in your system tray.)

4. Launch the Sprint PCS Connection Manager Sprint Power Vision FAQs
Sprint Power Vision

software, select a profile, and click Connect.
5. Once the connection is established, launch an How will I know when my phone is ready for Sprint Power Vision
Internet session, check your email, or do anything service?
else you would do using a traditional data Your user name (for example, [email protected])
connection. will be displayed when you access Menu > Settings >
6. When you’re ready to terminate the data Phone Info > My Phone Number.
connection, double-click the Sprint PCS How do I sign in for the first time?
Connection Manager icon in the system tray, and You are automatically signed in to access Sprint Power
then click Disconnect to end the session. Vision services when you turn on your phone.
Note While your data connection is active, you will not be How do I know when my phone is connected to Sprint Power
able to receive incoming calls; all incoming calls will Vision services?
be forwarded to your Sprint Voicemail. Placing an
outgoing call during a data session terminates the
Your phone automatically connects when Sprint Power
data connection. Vision service is used or an incoming message arrives.
Your phone will also display the or indicator.
Sprint Vision services are available on the Sprint
National Network. Sprint Power Vision services work Can I make calls and use Sprint Power Vision services at the
anywhere on the Sprint National Network, but same time?
broadband-like download speeds are only available You cannot use voice and Sprint Power Vision services
in areas covered by the Sprint Mobile Broadband simultaneously. If you receive a call while Sprint Power
Network. Vision service is active, the call will be forwarded to
voicemail. You can place an outgoing call anytime, but
it will interrupt any in-progress Sprint Power Vision
session.

When is my data connection active?
Your connection is active when data is being
transferred. Outgoing calls are allowed; incoming calls
go directly to voicemail. When active, the or
indicator animates on your phone’s display screen.
When is my data connection dormant?
If no data is received for 10 seconds, the connection
goes dormant. When the connection is dormant, voice
calls are allowed. (The connection may become active
again quickly.) If no data is received for an extended
period of time, the connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone;
however, you will not be able to browse the Web or use
other Sprint Power Vision services. While signed out,
you can still place or receive phone calls, check
voicemail, and use other voice services. You may sign
in again at any time. To sign out, go to Settings > Data >
Disable Data in your phone’s menu.

Section 3C TV
TV and Music
Entertainment: TV and Music Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of
⽧ TV (page 143) accessible channels. Subscription options include
⽧ Music – Sprint Music Store (page 146) comprehensive basic packages as well as a full menu
of “a la carte” channels. Visit www.sprint.com for more
⽧ Streaming Music (page 151)
information on channels and pricing.
Sprint TV gives you the ability to listen to audio clips and
Some of the available categories may include:
to view video clips right from your phone’s display.
Watch live TV and catch up on episodes of your 䢇 Sprint Radio 䢇 Sprint Power View
favorite shows – anywhere on the Sprint National 䢇 Primetime TV 䢇 Music Videos

Network. 䢇 Sprint TV Live 䢇 Music & Radio
Sprint Music lets you preview, purchase, download, and 䢇 Sports 䢇 Entertainment
listen to over a million songs right on your phone. You
䢇 Cartoons 䢇 News & Weather
can even add songs from your own library to round out
your on-the-go playlist. 䢇 Movies & Shorts 䢇 Mobile Previews
Note Available categories and content are subject to

change.
Section 3C. Entertainment: TV and Music 143

Watching TV Tip While you are playing a clip, you can press the
navigation key up or down to surf to a different
1. Press Menu > Entertainment > TV. Depending on your channel. A small pop-up screen will be displayed
settings, you may be asked to accept a data that tells you which channel you are watching as well
connection. as other channels that you have access to. Use the
navigation key to scroll through the channels. Once
2. Select Sprint TV, More Channels, or Sprint TV En Vivo to you find a channel that you want to watch or listen to,
display channel options. scroll to it and press OK (or simply wait
approximately three seconds), and the channel will
3. Use your navigation key and press S to select a begin loading.
channel from the Sprint TV listings or to select an
available category. Sprint TV FAQs
Note The first time you access a channel, you will be
1. Will I know if I’m receiving an incoming call while I’m
prompted to purchase access (unless the channel
doesn't have a monthly fee). Select Subscribe to viewing or listening to a media clip?
purchase access, or select Preview to view a preview No. All incoming calls will roll into voicemail while
of the selected channel. you are playing a clip. If the caller leaves a
voicemail, the voicemail icon will be displayed on
4. If applicable, select a clip and press S to view the the screen.
program. The clip will automatically load and begin
playing. 2. How long are the clips? Will I know the estimated time it will
take to play the clip prior to accessing it?
Once you have selected a channel, you will see a
listing of the available clips, with each clip’s length
displayed after the clip’s title. In general, a clip’s
duration will depend on the story or content being
144 Section 3C. Entertainment: TV and Music

provided, and can be fairly short or as long as a 6. If I don’t subscribe to a Sprint Power Vision Plan, will I still be
few minutes. able to view the multimedia clips?
TV and Music
Yes. For service access charges, please consult
3. Can I access a clip wherever I am, as long as I have my
your Sprint service plan or visit www.sprint.com.
phone?
As long as you are on the Sprint National Network, 7. What does it mean when the video pauses and I see the
you will have access to the audio and video clips. word “loading” at the bottom of the screen?
This happens when the phone is loading the data
Note Sprint TV Service does not work while roaming off of
necessary to play the clip. It typically occurs when
the Sprint National Network or where service is
unavailable. there is heavy traffic on the network.
8. How can I cancel service if I decide I don’t want it?
4. Are the videos that I’m viewing “live” videos? To cancel your Sprint TV service, visit
It depends on the content provider. Some of the www.sprint.com and sign on to My Sprint Wireless with
channels available through Sprint TV stream live your account number and password. From this
content. Others provide media on demand with page, you have the ability to cancel the service or
video and audio clips that are refreshed throughout any channels to which you subscribe.
the day, but that are not “live.”
9. If I put on my stereo headset and insert it into the phone’s
5. After purchasing access to an Available Channel for a headset jack, can I close the phone while I am playing an audio
monthly fee, do I receive any confirmation? That is, how do (or video) clip without interrupting the clip?
I know it has been purchased? Yes. When you insert your stereo headset into the
The next time you access the channel, you bypass phone’s headset jack, the phone automatically
the Preview/Purchase page and go directly to the goes into “headset mode,” allowing you to close
available content. the phone and continue playing the clip. (Likewise,
if your phone is in “headset mode,” a phone call
will not disconnect when you close the phone.)

10. Can I surf to a different channel while I am playing a clip? 1. Press Menu > Entertainment > Music.
Yes. While you are playing a clip, you can use the
2. Follow the onscreen instructions to establish your
up and down navigation keys to surf to a different
User ID and password.
channel. A small pop-up screen will be displayed
that tells you which channel you are watching as Tip Your User ID for the Sprint Music Store is your
well as other channels that you have access to. 10-digit wireless phone number. The password may
Use the navigation keys to scroll through the be any 4-digit number.
different channels. Once you find a channel that
you want to watch, scroll to it and press (or simply 3. After you have entered your password, highlight
wait approximately three seconds), and the Create New Account and press S.
channel will begin loading. 4. Use your keypad and navigation key to explore the
store.
Music – Sprint Music Store Purchasing and Downloading Music
The Sprint Music Store enables you to purchase and Now that you’re in the store, you can shop for songs to
download digital music files to play on your phone or purchase and download to your phone’s microSD card.
computer. 1. From the Sprint Music Store opening page, select
an option to browse the store:
Accessing the Sprint Music Store
䡲 Featured Music offers a revolving selection of
You can access the Sprint Music Store right from your highlighted songs and artists.
phone’s main menu, anywhere on the Sprint National 䡲 Categories allows you to choose from categories
Network. When you enter the store for the first time, you such as Top 10s, New This Week, What’s Hot,
will be prompted to set up your user identification and Songs You Know, and specific musical genres.
password.

䡲 Search gives you the option of searching for Playing Music From the Sprint Music Store
specific songs or artists. Just use your keypad to
The Sprint Music Store not only gives you access to
TV and Music
enter your search criteria in the available field.
great music, it also gives you a place to listen to and
2. Select a song and press S. (The song organize your music library.
information screen will be displayed.)
3. Select an option and press S: Accessing the Music Player
䡲 Preview to play an audio clip of the selected song. 1. From the Sprint Music Store opening page, use
䡲 Download to purchase the song and download it your right navigation key to select the Player tab.
to your phone’s microSD card. 2. From the Player display, select an option:
● When you select Download, the file will 䡲 All My Music to browse through all of your
download to your phone’s microSD card. (If downloaded music, including music purchased
there is no microSD card installed or if there is from the Sprint Music Store and any additional
not enough free memory space on the card, songs you have loaded onto your microSD card
you will see an alert.) from your computer.
● Once the song has been downloaded to your 䡲 <playlist> to select a customized playlist you’ve
microSD card, you will see options allowing created to organize your music.
you to listen to the song, add it to a playlist, or
䡲 Create Playlist... to set up a custom playlist of songs
continue shopping.
you like to hear together. Follow the onscreen
instructions to create a name for the playlist,
select songs by artist, genre, and title, and create
an order for the playlist.

3. Once you’ve displayed a list of songs, you can case your microSD card is lost or damaged, or if you
browse through your available titles by Song, Artist, install a new microSD card.
or Genre to select a specific song.
1. Connect your phone using a USB cable or the
䡲 To play a song, select it and press S. built-in connection on Bluetooth-enabled phones.
䡲 To listen to a playlist, select it and press S to
2. Use your computer to navigate to the microSD
open the playlist, then press S again to begin card’s Music folder.
playing from the selected song. (You can also
highlight the playlist and use the softkey menu to 3. Select and copy the music files to a folder on your
begin listening.) computer’s hard drive.
Backing Up Your Downloaded Music Files Note Although you can store AAC+ files on your
computer, they will only be playable on your phone
When you purchase and download a music file and on your account.
from the Sprint Music Store, you get two versions of If you copy the files to a new microSD card, you will
the song: one to download and play on your phone need to create a folder on the card called “MUSIC” to
(file type: AAC+), and another to download from be able to play the music files.
http://musicstore.sprint.com and play on your computer
(file type: WMA). The AAC+ files downloaded to your
phone can only be played on your phone and on your
account, and once they have been downloaded, they
cannot be downloaded again without being
repurchased.
Sprint recommends you back up your AAC+ music
files to your computer so you can access the files in

Multitasking 䡲 Send to Background to send the application
currently running in the foreground to the
Multitasking is a way of maintaining one application
TV and Music
background.
active while using another. While your current music 䡲 Resume Application to resume the application
selection is playing, you can activate the Application currently running in the foreground.
Manager screen and choose from a list of available
䡲 Exit Application to exit the application currently
applications which can be run in tandem with your
music. running in the foreground.
To multitask on your phone: 5. Select App. Manager and press S to launch an

Application Manager screen which provides you
1. Launch the Sprint Music Store application access to several applications:
(Menu > Entertainment > Music). 䡲 Application Manager manages all currently active
2. Select the player tab and press S. applications. With your music still playing, the
Sprint Music Store entry appears in the list.
3. Select a file and press S to play the selected
song. Tip The Application Manager can also be accessed from
Menu > My Stuff > Application Manager.
4. Press O to exit the Music Store application. A
menu will appear with the following options: 6. When in the Application Manager Screen, press
Resume, Exit, App.Manager, and Send to Background. Options (right softkey) to access the following
䡲 Application Manager shows a list of applications management options:
running in the background. Choose the desired 䡲Bring to Foreground reactivates the current
application from the list to bring it to the application screen. For example, if your music is
foreground. currently playing in the background, selecting this

option activates the music Player tab with the If the phone is running more than one simultaneous
song displayed. application (such as Music Store, Application [from My
䡲 Exit Application terminates the currently selected
Stuff], and Games), the user interface can begin to slow
application and returns you to the standby screen. down and result in music or sound interruptions.
䢇 To solve this type of issue, it is best to close down all
䡲 Launch New App allows you to launch an
application from the My Contents listing. other applications before initiating a new application.
Press Menu > My Content > Application Manager >
Receiving an Incoming Call While Playing Music Options > Exit Application, and repeat this step until all
applications are closed.
An incoming call causes the currently played music file
to be paused while the phone call is active. Once the Also, in some situations, the camera or camcorder may
current call is ended, you can select to resume any have limited functionality or become unavailable. For
paused applications. (Music will resume playing example, if you were currently playing music (via the
automatically.) Music Store), or playing a game in the background,
and then wanted take a photo, the phone may prompt
1. Answer an incoming call by pressing Silence (left you with a “CPU Low, Kill the Application” dialog. This
softkey). indicates that the current phone resources are
2. When you are done with your call, press O to end stretched and one of the current applications should be
the call. The previously paused application then terminated before continuing. Refer to the procedure
resumes. above to exit an application and then launch the
camera or camcorder again.
Note When placing an outgoing call, the Application
Manager pauses your current music playback and
allows you to proceed with your outgoing call. When
the call is ended, the Application Manager restarts
the music playback.

Streaming Music
TV and Music
In addition to the Sprint Music Store, Sprint Power
Vision offers a variety of musical options through the
Music category in the TV menu, including SIRIUS
Music, Music Choice, VH1, and many others. Choose
from rock, pop, hip-hop, and R&B, and access
exclusive video clips, music industry news,
performances, and interviews with your favorite artists.
1. Press Menu > Entertainment > TV > Sprint Radio >
[selection].
2. Select Preview to see and hear a preview of your
selected channel (if available).
– or –
Select Subscribe to purchase a monthly
subscription to your selected channel.
Once you have purchased access to a music or radio
channel, you can select from a variety of stations to
listen to your favorite music or get caught up on what’s
new in music.

Section 4
Safety and Warranty
Information
Section 4A General Precautions
Important Safety Information There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
䢇 To maximize performance, do not touch the bottom portion
⽧ General Precautions (page 154) of your phone where the internal antenna is located while
using the phone.
⽧ Maintaining Safe Use of and Access to Your Phone 䢇 Speak directly into the mouthpiece.
(page 155) 䢇 Avoid exposing your phone and accessories to rain or liquid
⽧ Using Your Phone With a Hearing Aid Device (page 156) spills. If your phone does get wet, immediately turn the
power off and remove the battery.
⽧ Caring for the Environment by Recycling (page 158) 䢇 Do not expose your phone to direct sunlight for extended
⽧ Caring for the Battery (page 158) periods of time (such as on the dashboard of a car).
䢇 Although your phone is quite sturdy, it is a complex piece of
⽧ Radio Frequency (RF) Energy (page 159) equipment and can be broken. Avoid dropping, hitting,
⽧ Owner’s Record (page 161) bending, or sitting on it.
䢇 Any changes or modifications to your phone not expressly
⽧ User Guide Proprietary Notice (page 162) approved in this document could void your warranty for this
equipment and void your authority to operate this
This phone guide contains important operational and safety equipment.
information that will help you safely use your phone. Failure to
read and follow the information provided in this phone Note For the best care of your phone, only Sprint-authorized
personnel should service your phone and accessories.
guide may result in serious bodily injury, death, or
Failure to do so may be dangerous and void your warranty.
property damage.
154 Section 4A. Important Safety Information

Using Your Phone Near Other Electronic Devices
Maintaining Safe Use of and Access
Important Safety Information

Most modern electronic equipment is shielded from radio
to Your Phone frequency (RF) signals. However, RF signals from wireless
phones may affect inadequately shielded electronic
equipment.
Do Not Rely on Your Phone for Emergency Calls RF signals may affect improperly installed or inadequately
Mobile phones operate using radio signals, which cannot shielded electronic operating systems or entertainment
guarantee connection in all conditions. Therefore you should systems in motor vehicles. Check with the manufacturer or their
never rely solely upon any mobile phone for essential representative to determine if these systems are adequately
communication (e.g., medical emergencies). Emergency calls shielded from external RF signals. Also check with the
may not be possible on all cellular networks or when certain manufacturer regarding any equipment that has been added to
network services or mobile phone features are in use. Check your vehicle.
with your local service provider for details.
Consult the manufacturer of any personal medical devices,
Using Your Phone While Driving such as pacemakers and hearing aids, to determine if they are
Talking on your phone while driving (or operating the phone adequately shielded from external RF signals.
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety Note Always turn off the phone in healthcare facilities, and
always comes first. request permission before using the phone near medical
equipment.
Tip Purchase an optional hands-free accessory at your local
Sprint Store, or call Sprint at 1-800-974-2221. You can also Turning Off Your Phone Before Flying
dial *222 on your phone. Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal
Following Safety Guidelines Aviation Administration (FAA) regulations require you to have
To operate your phone safely and efficiently, always follow any permission from a crew member to use your phone while the
special regulations in a given area. Turn your phone off in areas plane is on the ground. To prevent any risk of interference, FCC
where use is forbidden or when it may cause interference or regulations prohibit using your phone while the plane is in the
danger. air.
Section 4A. Important Safety Information 155

Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone
Using Your Phone With a Hearing
off when in a blasting area or in other areas with signs
indicating two-way radios should be turned off. Construction
Aid Device
crews often use remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area that has a A number of Sprint phones have been tested for hearing aid
potentially explosive atmosphere. Although it’s rare, your phone device compatibility. When some wireless phones are used
and accessories could generate sparks. Sparks can cause an with certain hearing devices (including hearing aids and
explosion or fire, resulting in bodily injury or even death. These cochlear implants), users may detect a noise which can
areas are often, but not always, clearly marked. They include: interfere with the effectiveness of the hearing device.
䡲 Fueling areas such as gas stations.
Some hearing devices are more immune than others to this
䡲 Below deck on boats.
interference noise, and phones also vary in the amount of
interference noise they may generate. ANSI standard C63.19
䡲 Fuel or chemical transfer or storage facilities.
was developed to provide a standardized means of measuring
䡲 Areas where the air contains chemicals or particles such
both wireless phone and hearing devices to determine usability
as grain, dust, or metal powders.
rating categories for both.
䡲 Any other area where you would normally be advised to
turn off your vehicle’s engine. Ratings have been developed for mobile phones to assist
hearing device users find phones that may be compatible with
Note Never transport or store flammable gas, flammable liquids, their hearing device. Not all phones have been rated for
or explosives in the compartment of your vehicle that compatibility with hearing devices. Phones that have been
contains your phone or accessories. rated have a label located on the box. Your MOTORAZRTM VE20
has an M4 and a T4 rating.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as These ratings are not guarantees. Results will vary depending
they could hurt themselves and others, damage the phone or on the user’s hearing device and individual type and degree of
make calls that increase your Sprint invoice. hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still
cause unacceptable noise levels in the hearing device. Trying

out the phone with your hearing device is the best way to Should you experience interference or find the quality of

evaluate it for your personal needs. service unsatisfactory after purchasing your phone, promptly
M-Ratings: Phones rated M3 or M4 meet FCC requirements return it to the store within 30 days of purchase. With the Sprint
for hearing aid compatibility and are likely to generate less 30-day Risk-Free Guarantee, you may return the phone within
interference to hearing devices than unrated phones. (M4 is the 30 days of purchase for a full refund. More information about
better/higher of the two ratings.) hearing aid compatibility may be found at: www.fcc.gov,
www.fda.gov, and www.accesswireless.org.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and
are likely to be more usable with a hearing device’s telecoil Getting the Best Hearing Device
(“T Switch”or “Telephone Switch”) than unrated phones. (T4 is
the better/higher of the two ratings. Note that not all hearing Experience With Your Phone
devices have telecoils in them.)
To further minimize interference:
Hearing aid devices may also be measured for immunity to 䢇 Set the phone’s display and keypad backlight settings to
interference noise from wireless phones and should have ensure the minimum time interval:
ratings similar to phones. Ask your hearing healthcare
professional for the rating of your hearing aid. Add the rating of 1. Press Menu > Settings/Tools > Settings > Display > Main
your hearing aid and your phone to determine probable Display > Light Control > Backlight > Screen Backlight or
usability: Keypad Backlight.
䢇 Any combined rating equal to or greater than six offers
2. Select the minimum time interval setting and press OK.
excellent use.
䡲 Position the phone so the internal antenna is farthest
䢇 Any combined rating equal to five is considered normal use.
from your hearing aid.
䢇 Any combined rating equal to four is considered usable.
䡲 Move the phone around to find the point with least
Thus, if you pair an M3 hearing aid with an M3 phone, you will interference.
have a combined rating of six for “excellent use.”This is
synonymous for T ratings.
Sprint further suggests you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to
find the one that works best with your hearing aid device.

Caring for the Environment by Caring for the Battery
Recycling
Protecting Your Battery
The guidelines listed below help you get the most out of your
This symbol on a Motorola product means the product battery’s performance.
should not be disposed of with household waste.
䢇 Recently there have been some public reports of wireless
phone batteries overheating, catching fire, or exploding. It
appears that many, if not all, of these reports involve
Disposal of your Mobile Device and Accessories counterfeit or inexpensive, aftermarket-brand batteries with
Please do not dispose of mobile devices or electrical unknown or questionable manufacturing standards. Sprint is
accessories (such as chargers, headsets, or batteries) with not aware of similar problems with Sprint phones resulting
your household waste. These items should be disposed of in from the proper use of batteries and accessories approved
accordance with the national collection and recycling schemes by Sprint or the manufacturer of your phone. Use only Sprint-
operated by your local or regional authority. Alternatively, you approved or manufacturer-approved batteries and
may return unwanted mobile devices and electrical accessories found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-343-1114 to order. They’re also
accessories to any Motorola Approved Service Center in your available at www.sprint.com — click Accessories. Buying the
region. Details of Motorola approved national recycling right batteries and accessories is the best way to ensure
schemes, and further information on Motorola recycling they’re genuine and safe.
activities can be found at: www.motorola.com/recycling. 䢇 In order to avoid damage, charge the battery only in
Disposal of your Mobile Device Packaging and User’s temperatures that range from 32° F to 113° F (0° C to 45° C).
Guide 䢇 Don’t use the battery charger in direct sunlight or in high
Product packaging and user’s guides should only be disposed humidity areas, such as the bathroom.
of in accordance with national collection and recycling 䢇 Never dispose of the battery by incineration.
requirements. Please contact your regional authorities for more 䢇 Keep the metal contacts on top of the battery clean.
details. 䢇 Don’t attempt to disassemble or short-circuit the battery.
䢇 The battery may need recharging if it has not been used for
a long period of time.

䢇 It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of Radio Frequency (RF) Energy

times before it needs replacing.
䢇 Don’t store the battery in high temperature areas for long Understanding How Your Phone Operates
periods of time. It’s best to follow these storage rules:
Your phone is basically a radio transmitter and receiver. When
Less than one month: it’s turned on, it receives and transmits radio frequency (RF)
-4° F to 140° F (-20° C to 60° C) signals. When you use your phone, the system handling your
More than one month: call controls the power level. This power can range from 0.006
-4° F to 113° F (-20° C to 45° C) watt to 0.2 watt in digital mode.
Disposal of Lithium Ion (Li-Ion) Batteries Knowing Radio Frequency Safety
Do not handle a damaged or leaking Li-Ion battery as you can The design of your phone complies with updated NCRP
be burned. standards described below.
For safe disposal options of your Li-Ion batteries, contact your In 1991–92, the Institute of Electrical and Electronics Engineers
nearest Sprint authorized service center. (IEEE) and the American National Standards Institute (ANSI)
joined in updating ANSI’s 1982 standard for safety levels with
Special Note: Be sure to dispose of your battery properly. In
respect to human exposure to RF signals. More than 120
some areas, the disposal of batteries in household or business
scientists, engineers and physicians from universities,
trash may be prohibited.
government health agencies and industries developed this
updated standard after reviewing the available body of
research. In 1993, the Federal Communications Commission
(FCC) adopted this updated standard in a regulation. In August
1996, the FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines published by
the National Council of Radiation Protection and
Measurements (NCRP).

Body-Worn Operation SAR values between different model phones do not mean
To maintain compliance with FCC RF exposure guidelines, if variations in safety. SAR values at or below the federal standard
you wear a handset on your body, use the Sprint supplied or of 1.6 W/kg are considered safe for use by the public.
approved carrying case, holster or other body-worn accessory. The highest reported SAR values of the MOTORAZRTM VE20
If you do not use a body-worn accessory, ensure the antenna is are:
at least 7/16 inch (1.5 centimeters) from your body when
transmitting. Use of non-Sprint-approved accessories may Cellular CDMA mode (Part 22):
violate FCC RF exposure guidelines. Head: 1.17 W/kg; Body-worn: 0.97 W/kg
For more information about RF exposure, visit the FCC Web PCS mode (Part 24):
site at www.fcc.gov. Head: 1.34 W/kg; Body-worn: 0.57 W/kg
Specific Absorption Rates (SAR) for Wireless FCC Radio Frequency Emission
Phones This phone meets the FCC Radio Frequency Emission
Guidelines.
The SAR value corresponds to the relative amount of RF
energy absorbed into the head of a user of a wireless handset. FCC ID number: IHDT56JM1.
The SAR value of a phone is the result of an extensive testing, More information on the phone’s SAR can be found from the
measuring and calculation process. It does not represent how following FCC Web site: http://www.fcc.gov/oet/ea/.
much RF the phone emits. All phone models are tested at their
highest value in strict laboratory settings. But when in FCC Notice to Users
operation, the SAR of a phone can be substantially less than The following statement applies to all products that have
the level reported to the FCC. This is because of a variety of received FCC approval. Applicable products bear the FCC
factors including its proximity to a base station antenna, phone logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the
design and other factors. What is important to remember is that product label.
each phone meets strict federal guidelines. Variations in SARs
do not represent a variation in safety. Motorola has not approved any changes or modifications to
this device by the user. Any changes or modifications could
All phones must meet the federal standard, which incorporates
a substantial margin of safety. As stated above, variations in

void the user’s authority to operate the equipment. See 47 CFR
Product Registration

Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may Online Product Registration:
not cause harmful interference, and (2) this device must accept www.motorola.com/us/productregistration
any interference received, including interference that may Product registration is an important step toward enjoying your
cause undesired operation. See 47 CFR Sec. 15.19(3). new Motorola product. Registration permits us to contact you
This equipment has been tested and found to comply with the for product or software updates and allows you to subscribe to
limits for a Class B digital device, pursuant to part 15 of the updates on new products or special promotions. Registration is
FCC Rules. These limits are designed to provide reasonable not required for warranty coverage. Please retain your original
protection against harmful interference in a residential dated sales receipt, as you may need to provide it for warranty
installation. This equipment generates, uses and can radiate validation in the future.
radio frequency energy and, if not installed and used in Thank you for choosing a Motorola product.
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular Owner’s Record
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
The model number, regulatory number, and serial number are
turning the equipment off and on, the user is encouraged to try
located on a nameplate inside the battery compartment.
to correct the interference by one or more of the following
Record the serial number in the space provided below. This will
measures:
be helpful if you need to contact us about your phone in the
䢇 Reorient or relocate the receiving antenna.
future.
䢇 Increase the separation between the equipment and the
receiver. Model: MOTORAZRTM VE20
䢇 Connect the equipment to an outlet on a circuit different from Serial No.:
that to which the receiver is connected.
䢇 Consult the dealer or an experienced radio/TV technician for
help.

User Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated
under one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Nuance Communications, Inc. and
is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat.
6,011,554 and other patents pending.
User Guide template version 7B (December 2007)

Section 4B Manufacturer’s Warranty
Warranty
Manufacturer’s Warranty What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola,
⽧ Manufacturer’s Warranty (page 163) Inc. warrants its telephones, pagers, messaging
⽧ Service and Repairs (page 167) devices, and consumer and professional two-way
radios (excluding commercial, government or industrial
Your phone has been designed to provide you with reliable, radios) that operate via Family Radio Service or
worry-free service. If for any reason you have a problem General Mobile Radio Service, Motorola-branded or
with your equipment, please refer to the manufacturer’s certified accessories sold for use with these Products
warranty in this section. (“Accessories”) and Motorola software contained on
For information regarding the terms and conditions of CD-ROMs or other tangible media and sold for use
service for your phone, please visit www.sprint.com or with these Products (“Software”) to be free from defects
call Sprint Customer Service at 1-888-211-4727. in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited
Note In addition to the warranty provided by Motorola, which is warranty is a consumer's exclusive remedy, and
detailed on the following pages, Sprint offers a number of
applies as follows to new Motorola Products,
optional plans to cover your equipment for non-warranty
claims. Sprint Total Equipment Protection provides the Accessories and Software purchased by consumers in
combined coverage of the Sprint Equipment Replacement the United States or Canada, which are accompanied
Program and the Sprint Equipment Service and Repair by this written warranty:
Program, both of which are available separately. Each of
these programs may be signed up for within 30 days of
activating your phone. For more details, please visit your
nearest Sprint Store or call Sprint at 1-800-584-3666.
Section 4B. Manufacturer’s Warranty 163

Products and Accessories Products and The balance of the original
Accessories that are warranty or for ninety (90)
Repaired or Replaced. days from the date returned
Products Covered Length of Coverage
to the consumer, whichever is
Products and One (1) year from the date of longer.
Accessories as defined purchase by the first
above, unless otherwise consumer purchaser of the Exclusions
provided for below. product unless otherwise
provided for below. Normal Wear and Tear. Periodic maintenance, repair and
Decorative Accessories Limited lifetime warranty for replacement of parts due to normal wear and tear are
and Cases. Decorative the lifetime of ownership by excluded from coverage.
covers, bezels, the first consumer purchaser
Batteries. Only batteries whose fully charged capacity
PhoneWrap™ covers and of the product.
cases. falls below 80% of their rated capacity and batteries
that leak are covered by this limited warranty.
Monaural Headsets. Ear Limited lifetime warranty for
buds and boom headsets the lifetime of ownership by Abuse & Misuse. Defects or damage that result from: (a)
that transmit mono sound the first consumer purchaser improper operation, storage, misuse or abuse, accident
through a wired of the product. or neglect, such as physical damage (cracks,
connection. scratches, etc.) to the surface of the product resulting
Consumer and Ninety (90) days from the from misuse; (b) contact with liquid, water, rain, extreme
Professional Two-Way date of purchase by the first humidity or heavy perspiration, sand, dirt or the like,
Radio Accessories. consumer purchaser of the extreme heat, or food; (c) use of the Products or
product. Accessories for commercial purposes or subjecting the
Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
164 Section 4B. Manufacturer’s Warranty

Use of Non-Motorola Products and Accessories. Defects or Software
damage that result from the use of Non-Motorola
branded or certified Products, Accessories, Software or Products Covered Length of Coverage
Warranty
other peripheral equipment are excluded from
coverage. Software. Applies only to Ninety (90) days from the date
physical defects in the media of purchase.
Unauthorized Service or Modification. Defects or damages that embodies the copy of
resulting from service, testing, adjustment, installation, the software (e.g. CD-ROM, or
maintenance, alteration, or modification in any way by floppy disk).
someone other than Motorola, or its authorized service
centers, are excluded from coverage. Exclusions
Altered Products. Products or Accessories with (a) serial
Software Embodied in Physical Media. No warranty is made
numbers or date tags that have been removed, altered
that the software will meet your requirements or will
or obliterated; (b) broken seals or that show evidence
work in combination with any hardware or software
of tampering; (c) mismatched board serial numbers; or
applications provided by third parties, that the operation
(d) nonconforming or non-Motorola housings, or parts,
of the software products will be uninterrupted or error
are excluded from coverage.
free, or that all defects in the software products will be
Communication Services. Defects, damages, or the failure corrected.
of Products, Accessories or Software due to any
Software NOT Embodied in Physical Media. Software that is
communication service or signal you may subscribe to
not embodied in physical media (e.g. software that is
or use with the Products Accessories or Software is
downloaded from the internet), is provided “as is” and
excluded from coverage.
without warranty.

Who Is Covered? How to Obtain Warranty Service or Other
This warranty extends only to the first consumer Information
purchaser, and is not transferable.
USA Phones
What Will Motorola Do?
1-800-331-6456
Motorola, at its option, will at no charge repair, replace
or refund the purchase price of any Products, TTY 1-877-483-2840
Accessories or Software that does not conform to this For Accessories and Software, please call the
warranty. We may use functionally equivalent telephone number designated above for the
reconditioned/refurbished/pre-owned or new Products, product with which they are used.
Accessories or parts. No data, software or applications
added to your Product, Accessory or Software, You will receive instructions on how to ship the
including but not limited to personal contacts, games Products, Accessories or Software, at your expense,
and ringer tones, will be reinstalled. To avoid losing to a Motorola Authorized Repair Center. To obtain
such data, software and applications please create a service, you must include: (a) a copy of your receipt,
back up prior to requesting service. bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable)
and, most importantly; (e) your address and telephone
number.

What Other Limitations Are There? SOFTWARE TO THE FULL EXTENT THESE DAMAGES
MAY BE DISCLAIMED BY LAW.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
Some states and jurisdictions do not allow the limitation or
Warranty
LIMITATION THE IMPLIED WARRANTIES OF exclusion of incidental or consequential damages, or limitation
MERCHANTABILITY AND FITNESS FOR A on the length of an implied warranty, so the above limitations
PARTICULAR PURPOSE, SHALL BE LIMITED TO or exclusions may not apply to you. This warranty gives you
THE DURATION OF THIS LIMITED WARRANTY, specific legal rights, and you may also have other rights that vary
OTHERWISE THE REPAIR, REPLACEMENT, OR from state to state or from one jurisdiction to another.
REFUND AS PROVIDED UNDER THIS EXPRESS Laws in the United States and other countries preserve
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY for Motorola certain exclusive rights for copyrighted
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF Motorola software such as the exclusive rights to
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN reproduce and distribute copies of the Motorola
NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER software. Motorola software may only be copied into,
IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) used in, and redistributed with, the Products associated
FOR DAMAGES IN EXCESS OF THE PURCHASE with such Motorola software. No other use, including
PRICE OF THE PRODUCT, ACCESSORY OR without limitation disassembly of such Motorola
SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, software or exercise of the exclusive rights reserved for
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY Motorola, is permitted.
KIND, OR LOSS OF REVENUE OR PROFITS, LOSS
OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
Service and Repairs
FINANCIAL LOSS ARISING OUT OF OR IN Go to www.motorola.com/consumer/support, where you
CONNECTION WITH THE ABILITY OR INABILITY can select from a number of customer care options.
TO USE THE PRODUCTS, ACCESSORIES OR You can also contact the Motorola Customer
Support Center at 1-800-331-6456 (United States),

1-877-483-2840 (TTY/TDD United States for hearing
impaired).

Index Call Guard 56 D
Call History 58–61 Data Roam Guard 57
Making a Call 59 Data Services
Index
A Prepending a Phone Data Profile 126
Abbreviated Dialing 28 Number 60 Dialing Options 23
Saving a Phone Number 60 Display Language 45
Accessories 15
Call Waiting 121 Display Screen 12
Charger 15
Caller ID 121 E
Activation 4
Camera 89–104 Email 129
Airplane Mode 42
Chat 132 Emergency Numbers 24
Alarm Clock 72
Clock Display 38 End-of-Call Options 26
Answering Calls 23
Contacts Enhanced 911 (E911) 25
B
Adding a Phone Number 65 Entering Text 29–32
Backlight 37
Editing 66 Numbers 32
Battery 16–19
filtering 64 Symbols 32
Capacity 16
finding Email addresses 64 Text Input 30
Charging 19
Finding Names 63 Erasing Phone Content 52
Disposal 159
Memory Status 67 F
Installing 18
Picture 67 FCC Notice 160
Bluetooth 105–109
Ringer 67 H
C Speed Dial Numbers 66
Calendar 70–72 History 58–61
Call Forwarding 123
Index 169
I N Messaging Settings 40–42
In-Call Options 25 Net Guard 127 Shortcuts 44
Instant Messaging 131 Notepad 75 Sound Settings 33–36
K O TTY Use 43
Key Functions 11 On Demand 138 Plus Code Dialing 27
L Owner’s Record 161 Preset Messages 41
Language 46 P Product Registration 161
Location Settings 39 Pauses 27 R
Lock Code Phone Resetting Your Phone 53
Changing 50 Limiting Use 51 Ringer Types 33
Locking Your Phone 49 Phone (illus.) 10 Roaming 54–56
M Phone as Modem 140 S
Making Calls 22 Phone Number Safety Information 154–162
Menu Displaying 22 Security 49–126
Navigation 20 Saving 26 Menu 49
Menu Style 37 With Pauses 27 Service
Messaging Phone Settings 33–46 www.sprint.com 6
Notification 40 Airplane Mode 42 Silence All 36
microSD Card 84–88 Call Answer Mode 44 SMS Text Messaging 118–119
Multitasking 149 Display Settings 36–38 SMS Voice Messaging 120–
My Stuff 134 Language 46 121
Location Settings 39 Special Numbers 50
170 Index
Sprint Music Store 146 Streaming Music 151
Sprint Picture Mail T
Downloading Pictures 103 Text Greeting 36
Index
Uploading Pictures 102 Text Input 30
Sprint Power Vision 124–142 TTY Use 43
Applications 124 Turning Your Phone On and
Chat 132 Off 15
Downloading Content 132 U
FAQs 141 Unlocking Your Phone 50
Home Page 126 V
Launching 126 Voice Recognition 76–81
Password 6 Voice Services 76–81
Security Features 53
Voicemail
User Name 125
Menu Key 117
Sprint Service
Options 115
Account Passwords 5
Retrieving 113, 114
Activation 4
Setting Up 5, 112
Dialing Sprint Services 67
W
Operator Services 7
Warranty 163–168
Sprint 411 7
Web 135–138
Sprint TV 143
Wireless Backup 68
Stop Watch 74
World Clock 73
Storing Pictures and Videos 96
Index 171

Motrola Razr Ve20 Manual

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User Guide

Entertainment 7: Call Tones

4: Voice SMS 5: Picture Mail

1: Self Timer Contacts

2: Color Effect 1: Settings

3: Picture Mail 2: Sounds

1: Auto Space 2: Word Completion 13: Headset Mode

1: My Phone Number 2: Icon Glossary 14: Location

10: Voice Memo

Setting up service on your new phone is quick and easy. This

2 Section 1A. Setting Up Service

2. Press O to turn the phone on.

Section 1A. Setting Up Service 3

4 Section 1A. Setting Up Service

Section 1A. Setting Up Service 5

6 Section 1A. Setting Up Service

Section 1A. Setting Up Service 7

⽧ Accessories (page 15) 5. Touch-Sensitive

13. Headset Jack

10 Section 2A. Phone Basics

Section 2A. Phone Basics 11

12 Section 2A. Phone Basics

indicates that a call is in progress. indicates Sprint Power Vision status.

indicates Sprint Vision status.

Section 2A. Phone Basics 13

14 Section 2A. Phone Basics

Section 2A. Phone Basics 15

16 Section 2A. Phone Basics

Battery Use and Battery Safety retry charging it;

Section 2A. Phone Basics 17

18 Section 2A. Phone Basics

Section 2A. Phone Basics 19

20 Section 2A. Phone Basics

Section 2A. Phone Basics 21

22 Section 2A. Phone Basics

Section 2A. Phone Basics 23

During an emergency call, press Options (right softkey)

24 Section 2A. Phone Basics

䢇 Call History opens your History menu.

Section 2A. Phone Basics 25

26 Section 2A. Phone Basics

Section 2A. Phone Basics 27

28 Section 2A. Phone Basics

䡲 Predict Spanish to enter Spanish text using

Section 2A. Phone Basics 29

30 Section 2A. Phone Basics

Section 2A. Phone Basics 31

32 Section 2A. Phone Basics

Section 2B. Settings 33

34 Section 2B. Settings

Section 2B. Settings 35

36 Section 2B. Settings

Section 2B. Settings 37

38 Section 2B. Settings

Section 2B. Settings 39

40 Section 2B. Settings

Section 2B. Settings 41

42 Section 2B. Settings

telecommunications device that allows people who are your TTY.

Section 2B. Settings 43