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    Elaine B. de Torres: Asian Terminal Incorporated - Philippines

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    bhez19
    Elaine B. De Torres is seeking a creative and challenging position that allows for self-improvement and leadership. She has experience as an Assistant Secretary and Customer Service Representative in the Philippines. Her skills include adaptability, communication, computer literacy in Microsoft Office, basic programming in Visual Basic and C++, and Photoshop. She has a Bachelor's degree in Business and Computer Management.

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    Elaine B. de Torres: Asian Terminal Incorporated - Philippines

    Uploaded by

    bhez19
    26 views1 page
    Elaine B. De Torres is seeking a creative and challenging position that allows for self-improvement and leadership. She has experience as an Assistant Secretary and Customer Service Representative in the Philippines. Her skills include adaptability, communication, computer literacy in Microsoft Office, basic programming in Visual Basic and C++, and Photoshop. She has a Bachelor's degree in Business and Computer Management.

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    Elaine de Torres Resume

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    Elaine B. De Torres is seeking a creative and challenging position that allows for self-improvement and leadership. She has experience as an Assistant Secretary and Customer Service Representative in the Philippines. Her skills include adaptability, communication, computer literacy in Microsoft Office, basic programming in Visual Basic and C++, and Photoshop. She has a Bachelor's degree in Business and Computer Management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    26 views1 page

    Elaine B. de Torres: Asian Terminal Incorporated - Philippines

    Uploaded by

    bhez19
    Elaine B. De Torres is seeking a creative and challenging position that allows for self-improvement and leadership. She has experience as an Assistant Secretary and Customer Service Representative in the Philippines. Her skills include adaptability, communication, computer literacy in Microsoft Office, basic programming in Visual Basic and C++, and Photoshop. She has a Bachelor's degree in Business and Computer Management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Elaine B.

    De Torres
    [email protected] +971 (0)56 484 8344
    Dubai Investment Park 1, Dubai, United Arab Emirates
    Visa Status: Visit Visa

    CAREER OBJECTIVE
    To obtain a creative and challenging position in an organization that gives me an opportunity for self-improvement
    and leadership, while contributing to the symbolic growth of the organization with my technical, innovative and
    logical skills.
    PROFICIENCY SKILLS

     Enthusiastic and open to learn new ideas.


     Possess good management and organizational skills.
     Adapt to changes and able to work under pressure.
     Good written and oral communication skills.
     Computer literate, Microsoft Office (e.g. Word, Excel, PowerPoint)
     Knowledgeable in Basic Programming
     Visual Basic and C++
     Adobe Photoshop

    WORK EXPERIENCE
    Assistant Secretary, Aug/2017 to Nov/2017
    Asian Terminal Incorporated – Philippines

     Perform greeting with guests and visitors.


     Organize and keep files and records.
     Organize general correspondence, reports, schedule and other materials.
     Keep confidential information of office related information.

    Customer Service Representative, May/2015 to Aug/2017


    Asian Terminal Incorporated – Philippines

     Promptly responded to general inquiries from members, staff, and clients.


     Resolved service issues and shared benefits of additional services.
     To issue corresponding receipts and handles safekeeping of collected payments. Remits / puts collection in the
    safety vault when the shift ends.
     Comply with all the ATI HSES policies and procedures that are relevant to my work.
     To perform other related functions to be coordinated by the company with the service provider from time to time.
     Ensures that the passengers with vehicles are given the right instructions before proceeding to the marshalling
    area.
     Coordinates with ro-ro marshals and signalmen the boarding of vehicles upon passenger’s inquiry; logs all
    vehicle’ pertinent description.
     Coordinates with shipping lines representative or personnel regarding changers in schedule in arrival and
    departure; keeps all passengers informed of all changes in schedule through the Public Addressing System;
    checks the accuracy of all announcement before given before addressing to the public.
     Coordinate with the ro-ro supervisors before announcement of boarding; ensure that all announcements for
    boarding are promptly relayed.
     Ensures that all-important announcement matters are properly endorsed to the next shift customer service
    assistant before leaving.
     Developed highly empathetic client relationships and earned reputation for delivering exceptional customer
    service.
     Cross-trained and provided back-up for other customer service representatives when needed.

    EDUCATION
    Bachelor of Science in Business and Computer Management – 2011 – 2015
    Lyceum of the Philippines University – Batangas, Philippines

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