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    Online Portfolio Resume

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    Rachel Darcy Martin seeks to utilize her skills in problem solving, organization, writing, and resourcefulness. She has a B.A. in Communication Studies and Sociology from Grove City College, where she gained relevant coursework and leadership experience. Her work experience includes over a year as a Commercial Customer Service Representative for Guardian Protection Services, where she assisted customers and contributed to software improvements. She also has experience in admissions work at Grove City College and as guest house staff.

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    Online Portfolio Resume

    Uploaded by

    api-283458372
    25 views1 page
    Rachel Darcy Martin seeks to utilize her skills in problem solving, organization, writing, and resourcefulness. She has a B.A. in Communication Studies and Sociology from Grove City College, where she gained relevant coursework and leadership experience. Her work experience includes over a year as a Commercial Customer Service Representative for Guardian Protection Services, where she assisted customers and contributed to software improvements. She also has experience in admissions work at Grove City College and as guest house staff.

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    Rachel Darcy Martin seeks to utilize her skills in problem solving, organization, writing, and resourcefulness. She has a B.A. in Communication Studies and Sociology from Grove City College, where she gained relevant coursework and leadership experience. Her work experience includes over a year as a Commercial Customer Service Representative for Guardian Protection Services, where she assisted customers and contributed to software improvements. She also has experience in admissions work at Grove City College and as guest house staff.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    25 views1 page

    Online Portfolio Resume

    Uploaded by

    api-283458372
    Rachel Darcy Martin seeks to utilize her skills in problem solving, organization, writing, and resourcefulness. She has a B.A. in Communication Studies and Sociology from Grove City College, where she gained relevant coursework and leadership experience. Her work experience includes over a year as a Commercial Customer Service Representative for Guardian Protection Services, where she assisted customers and contributed to software improvements. She also has experience in admissions work at Grove City College and as guest house staff.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    RACHEL DARCY MARTIN

    OBJECTIVE:
    To gain employment that will generate growth and learning opportunities, while utilizing skills in problem
    solving, organization, writing, efficiency, and resourcefulness
    EDUCATION: RELEVANT COURSEWORK:
    Grove City College, Grove City, Pennsylvania • Independent research in the correlation
    B.A. in Communication Studies / Sociology Minor – May 2016 between religiosity and volunteerism
    Major QPA: 3.35/4.00 • 15 credits of business electives

    WORK EXPERIENCE:
    Commercial Customer Service Representative – Guardian Protection Services February 2017-Present
    • Assisted customers with various concerns related to commercial burglary, fire, access and closed circuit tv systems
    • Utilized negotiation skills to save commercial accounts seeking to terminate services
    • Honed efficiency to maintain an average call handle time of 240 seconds or less
    • Contributed to testing the implementation of various new software platforms and database features
    Associate Customer Service Representative - Guardian Protection Services July 2016-February 2017
    • Assisted customers with various concerns including billing, system testing, troubleshooting, and service calls
    • Learned effective customer communication “soft skills”
    • Developed and improved time effective multi-tasking skills
    Student Ambassador - Admissions Office - Grove City College February 2013-May 2016
    • Assisted countless families in the college decision process, by utilizing professional and interpersonal
    communication skills
    • Trained new student ambassadors in how to provide the best experience for prospective students
    • Organized prospective students and current students in the Over-Night Visit Program
    • Aided in the writing and editing of content of the Grove City Admissions Office website
    • Addressed 1300+ prospective students and families about the Grove City College experience at a recruiting event
    Student Assistant - Office of President McNulty - Grove City College September 2015-May 2016
    • Learned how to run an efficient office environment
    • Completed various projects for the college president, such as gathering research and statistics
    Guest House Staff - The Pittsburgh Project, Pittsburgh, PA May 2014-August 2015
    • Devised and facilitated discussion with 20-35 teenagers about mission experience
    • Cultivated proficiency in Microsoft Office Suite
    • Improved problem solving skills through interactions with homeowners and trip leaders
    • Demonstrated commitment by assuming additional camp counselor responsibilities and working 80+ hours/week
    LEADERSHIP EXPERIENCE:
    Alumnae Secretary - Sigma Delta Phi Sorority 2015
    • Served as Alumnae Secretary, Campus Events Coordinator, Historian and Fundraising Chair for Sigma Delta Phi
    Sorority
    Vice President - Signature: A Women’s Fine Arts Service Group, Grove City College 2014
    • Organized senior recital receptions and performance ushers into effective teams
    Publicity Team - Family Weekend Committee, Grove City College 2014
    • Generated advertising and fostered interest as well as prepared for various event programs
    PORTFOLIO:
    Available Online at http://www.racheldarcymartin.weebly.com and includes various writing samples

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