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    Rapport Building

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    maharamki
    Rapport building involves creating mutual trust and understanding through respecting others' perspectives, flexibly matching their language and behaviors, and gaining insight into their worldviews. Key aspects of rapport include perceiving issues from multiple positions without judgment, respecting different values, and skillfully communicating challenging feedback to maintain positive relationships.

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    Rapport Building

    Uploaded by

    maharamki
    632 views12 pages
    Rapport building involves creating mutual trust and understanding through respecting others' perspectives, flexibly matching their language and behaviors, and gaining insight into their worldviews. Key aspects of rapport include perceiving issues from multiple positions without judgment, respecting different values, and skillfully communicating challenging feedback to maintain positive relationships.

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    NLP Rapport building a strategy for a win-win relationship

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    Rapport building involves creating mutual trust and understanding through respecting others' perspectives, flexibly matching their language and behaviors, and gaining insight into their worldviews. Key aspects of rapport include perceiving issues from multiple positions without judgment, respecting different values, and skillfully communicating challenging feedback to maintain positive relationships.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    632 views12 pages

    Rapport Building

    Uploaded by

    maharamki
    Rapport building involves creating mutual trust and understanding through respecting others' perspectives, flexibly matching their language and behaviors, and gaining insight into their worldviews. Key aspects of rapport include perceiving issues from multiple positions without judgment, respecting different values, and skillfully communicating challenging feedback to maintain positive relationships.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 12

    Rapport Building

    The key to good relationship by creating a


    climate of Mutual Trust and understanding
    What is Rapport?
     Rapport is an exercise to build relationship with
    mutual respect, responsiveness and influence
     It is creating a climate of trust and understanding.
     It is an ongoing process of connecting with others
     Its an honest attempt to observe & understand
    another person from their world
     A willingness to be open – it need not be an
    agreement
     It is possible to have good rapport and still
    strongly disagree
     It is not manipulation. It is a win-win strategy
    Respect Values and Beliefs
     In order to build rapport you can respect
    beliefs and values of others ~ though you
    may not agree with them
     It’s a willingness to see others perspective
     You assume responsible for your
    outcomes in rapport building
     You become flexible for rapport building.
    Start with certain EBOE…… as a state of mind
    Perceptual Positions
    There are three perpetual postioning n NLP
    It is an art of seeing events through the eyes of others
    1st Position ~ yours:
     ‘the way I see it’
    2nd Position ~ other persons
     ‘If I were you I would’
    3rd Position ~ both:
     ‘taking into account both views it seems like
    this'
    Others NLP tools that can help
     Thinking patters + filters
     Modeling
     Enriched communication
     Clean language
     Precision Questions
     Hypnotic language
     Neuro Logical Levels of Changes
     Anchoring
     Part Integration
     Well formed outcome
     Art of receiving and giving Feedback
    It is to start with Matching
     People like those people who like them
     All of us have a natural ability/skill to match people
     All of us do this “naturally” many a time @ our
    home, work and society
     It is matching Thinking pattern+ Language pattern +
    Behavioural pattern of others
     It is matching Intention & Attention
     It is not about making others to match with us – Not
    match fixing – I tis About ourselves – Being Flexible
    in our thinking, language and behavior
    How to start the Matching
     Think of situations you are in a rapport with
    others
     What was your state of thinking, language and
    behaviour
     What were your core belief and values?
     Can you draw the same NOW
     It is entirely possible to match someone despite
    you may not agree to some part you wish to
    hold/live.
     Go to whole body listening Vs Listening Internal.
    Where to start matching
     Language is an indicator of the thinking
    and behaviour
     So you START with Language
     Both Body Language + Verbal Language
     5 parts of Body Language: Posture,
    Movement, breathing, Voice and
    expression
     3 parts of Verbal Language: Verbal +
    Auditory and Kinaesthetic
    What to Pay Attention for matching
     Notice their posture, gestures
     Match with it / Do not copy!!!!!
     Mirror what they do – if they are sitting forward in
    a chair you do the same, try to match the tone of
    their voice (unless they are angry!!)
     Matching body posture, gesture and tone and
    speed of voice when disagreeing or challenging
    will maintain rapport
     Others often comment on feeling heard and
    respected – take as an indicator / feedback
    Take Charge
     Imagine being that person [ As it state]~
    this does not compromise your beliefs and
    values but helps to understand their world
     Be open to seeing things from their
    perspective
     Draw & Use your natural skills and abilities
     Giving challenging feedback is entirely
    possible with-out conflict!
    Rapport - Summary
     Rapport is a relationship of trust and
    mutual influence
     At the heart of managing people well
     People are the key assets of an
    organisation or relationship
     Agreement does not guarantee rapport
     Having Rapport builds good relationships

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