Samsung+un32f4300af +u85a PDF
Samsung+un32f4300af +u85a PDF
Samsung+un32f4300af +u85a PDF
Chassis : U85A
Model : UN32F5500AF
UN40F5500AF
UN46F5500AF
UN50F5500AF
UN32F4300AF
SERVICE Manual
LED TV Contents
1. Precautions
2. Product specifications
4. Troubleshooting
5. Wiring Diagram
UN**F5500AF
Contents
1. Precautions....................................................................................................................1-1
1-1. Safety Precautions...............................................................................................................1-1
1-2. Servicing Precautions...........................................................................................................1-3
1-3. Static Electricity Precautions................................................................................................1-4
1-4. Installation Precautions........................................................................................................1-5
2. Product Specifications.................................................................................................2-1
2-1. Product Information..............................................................................................................2-1
2-2. Accessories........................................................................................................................2-13
3. Disassembly and Reassembly.....................................................................................3-1
3-1. Disassembly and Reassembly.............................................................................................3-1
3-2. Assy Board P-Jog Switch & Ir...............................................................................................3-6
3-3. Disassembly(PTC)................................................................................................................3-8
4. Troubleshooting............................................................................................................4-1
4-1. Troubleshooting....................................................................................................................4-1
4-2. How to Check Fault Symptom..............................................................................................4-4
4-3. Factory Mode Adjustments.................................................................................................4-24
4-4. White Balance....................................................................................................................4-40
4-5. White Ratio (Balance) Adjustment......................................................................................4-43
4-6. Detail Specifications...........................................................................................................4-45
4-7. AV Control Table.................................................................................................................4-72
4-8. Software Upgrade...............................................................................................................4-78
4-9. Rear Cover Dimension.......................................................................................................4-81
5. Wiring Diagram..............................................................................................................5-1
5-1. Wiring Diagram.....................................................................................................................5-1
5-2. Connector ............................................................................................................................5-2
5-3. Connector Functions............................................................................................................5-6
5-4. Cables..................................................................................................................................5-7
This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2013 Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable All rights reserved.
International and/or domestic law.
Printed in Korea
1. Precautions
1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
(READING SHOULD)
NOT BE ABOVE 0.5mA LEAKAGE
DEVICE
CURRENT
UNDER
TESTER
TEST
TEST ALL
EXPOSED METAL
SURFACES
2-WIRE CORD
4. With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch first
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1. Precautions
1-2
1. Precautions
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
CAUTION
If unforeseen circumstances create conflict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
NOTE
1-3
1. Precautions
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
8. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or
lifting your foot from a carpeted floor can generate enough static electricity to damage an ESD.
1-4
1. Precautions
• Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to
the instructions.
• Do not dispose of batteries in a fire.
• Do not short circuit, disassemble or overheat the batteries.
CAUTION • Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type.
• Do not be exposed to excessive heat such as sunshine, fire or the like.
1-5
2. Product specifications
2. Product Specifications
2-1. Product Information
2-1-1. Model Comparison
Model UN**F5500
W
Front View H
D
* W : Width H : High D : Depth
Detail View
2-1
2. Product specifications
Set with
5.7 kg / 12.6 lbs
Stand
32"
Set without
5.0 kg / 11.0 lbs
Stand
Set with
8.9 kg / 19.6 lbs
Stand
40"
Set without
8.0 kg / 17.6 lbs
Stand
Weight
Set with
11.5 kg / 25.4 lbs
Stand
46"
Set without
10.8 kg / 23.8 lbs
Stand
Set with
14.7 kg / 32.4 lbs
Stand
50"
Set without
13.0 kg / 28.7 lbs
Stand
Panel Type Anti Glare
Internal Memory 512 Mbyte
DDR 512 Mbyte
Feature SMART HUB
2-2
2. Product specifications
Feature
Specifications
Item Description
LCD Panel 32 inch FHD 60Hz
Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
Vertical : 47 Hz ~ 63 Hz (Automatic)
Display Colors 16.7M colors
Maximum Resolution Horizontal : 1920 Pixels
Vertical : 1080 Pixels
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25 MHz
Active Display (H x V)*
698.4(H) X 392.9(V) (mm) / 27.5(H) X 15.5(V) (inches)
* Horizontal x Vertical
2-3
2. Product specifications
Specifications
Item Description
Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right)
Equalizer : 5 Band
Output Frequency :
• RF : 20 Hz ~ 15.4 kHz
• AV/Componet/HDMI : 20 Hz ~ 20 kHz
Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor
2-4
2. Product specifications
Model UN40F5500AF
Feature
Specifications
Item Description
LCD Panel 40 inch FHD 60Hz
Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
Vertical : 47 Hz ~ 63 Hz (Automatic)
Display Colors 16.7 M colors
Maximum Resolution Horizontal : 1920 Pixels
Vertical : 1080 Pixels
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25 MHz
Active Display (H x V)*
885.6(H) X 498.2(V) (mm) / 34.9(H) X 19.6(V) (inches)
* Horizontal x Vertical
2-5
2. Product specifications
Specifications
Item Description
Environmental Considerations Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C)
Operating Humidity : 10% ~ 80%, non-condensing
Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)
Storage Humidity : 5% ~ 95%, non-condensing
Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right)
Equalizer : 5 Band
Output Frequency :
• RF : 20 Hz ~ 15.4 kHz
• AV/Componet/HDMI : 20 Hz ~ 20 kHz
Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor
2-6
2. Product specifications
Model UN46F5500AF
Feature
Specifications
Item Description
LCD Panel 46 inch FHD 60Hz
Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
Vertical : 47 Hz ~ 63 Hz (Automatic)
Display Colors 16.7M colors
Maximum Resolution Horizontal : 1920 Pixels
Vertical : 1080 Pixels
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25 MHz
Active Display (H x V)*
1018.1(H) X 572.7(V) (mm) / 40.1(H) X 22.5(V) (inches)
* Horizontal x Vertical
2-7
2. Product specifications
Specifications
Item Description
Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right)
Equalizer : 5 Band
Output Frequency :
• RF : 20 Hz ~ 15.4 kHz
• AV/Componet/HDMI : 20 Hz ~ 20 kHz
Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor
2-8
2. Product specifications
Model UN50F5000AF
Feature
Specifications
Item Description
LCD Panel 50 inch FHD 60Hz
Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
Vertical : 47 Hz ~ 63 Hz (Automatic)
Display Colors 16.7M colors
Maximum Resolution Horizontal : 1920 Pixels
Vertical : 1080 Pixels
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25 MHz
Active Display (H x V)*
1023.0(H) X 577.6(V) (mm) / 40.3(H) X 22.7(V) (inches)
* Horizontal x Vertical
2-9
2. Product specifications
Specifications
Item Description
Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right)
Equalizer : 5 Band
Output Frequency :
• RF : 20 Hz ~ 15.4 kHz
• AV/Componet/HDMI : 20 Hz ~ 20 kHz
Note : Dolby Digital Plus/Pulse, USB2.0, Film mode, Energy Saving, Eco sensor
2-10
2. Product specifications
Model UN32F4300AF
Feature
Specifications
Item Description
LCD Panel 32 inch HD 60Hz
Scanning Frequency Horizontal : 60 kHz ~ 73 kHz (Automatic)
Vertical : 47 Hz ~ 63 Hz (Automatic)
Display Colors 16.7M colors
Maximum Resolution Horizontal : 1366 Pixels
Vertical : 768 Pixels
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25 MHz
Active Display (H x V)*
703.4H) X 397.8(V) (mm) /28.7(H) X 16.2V) (inches)
* Horizontal x Vertical
2-11
2. Product specifications
Specifications
Item Description
Audio Specifications MAX Internal Audio Output Power : Each 10 W(Left/Right)
Equalizer : 5 Band
Output Frequency :
• RF : 20 Hz ~ 15.4 kHz
• AV/Componet/HDMI : 20 Hz ~ 20 kHz
Note : Dolby Digital Plus/Pulse, USB2.0, Film mode
2-12
2. Product specifications
2-2. Accessories
Product Description Code. No Remark
Samsung Electronics
Power Cord 3903-000853
Service center
2-13
3. Disassembly and Reassemble
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING
6003-001782
6003-002755
3-1
3. Disassembly and Reassemble
3-2
3. Disassembly and Reassemble
6001-003016
3-3
3. Disassembly and Reassemble
9 Completed disassembly.
NOTE
3-4
3. Disassembly and Reassemble
Screw Size
Code No. COLOR A (mm) B (mm) C (mm) D (mm)
32" : 2EA,
6001-002755 4.4~5.4 Rear cover
40"/46"/50": 4EA
Main board,
6001-003016 2.4~3.4 9EA Smps,
Wall bracket
3-5
3. Disassembly and Reassemble
1 Loosen 2 screws.
3-6
3. Disassembly and Reassemble
How to assembly
2 Put 2 screws.
Option
Control Config Option Navigation Key Func 0 way : New Function (Naviagtion) Key [ Default ]
1 : Old Function (Touch) Key
Debug
2 : Do not work Function key
SVC
ADC/WB
Advanced
3-7
3. Disassembly and Reassemble
3-3. Disassembly(PTC)
How to disassembly
3-8
3. Disassembly and Reassemble
3-9
3. Disassembly and Reassemble
3-10
3. Disassembly and Reassemble
9 Disassembly is complete.
CAUTION
NOTE
3-11
4. Troubleshooting
4. Troubleshooting
4-1. Troubleshooting
Previous Check
1. Check the various cable connections first.
-- Check to see if there is a burnt or damaged cable.
-- Check to see if there is a disconnected or loose cable connection.
-- Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
3. How to distinguish if the problem is caused by Main Board or T-Con Board.
-- No Video : If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than
nomal booting, replace the T-Con Board.
-- Distorted Picture : Check the inner patterns.
4-1
4. Troubleshooting
Inside View
Power Ass’y
Main Ass’y
20P Cable
LVDS
T-Con
Speaker
4-2
4. Troubleshooting
No
Can you see Yes
anything on the
screen?
No
Can you see Yes
OSD menu running
on the screen?
No
Can you see Digital
Check LVDS cable Channel broadcast ?
Check the Power Cord. connected to Main Board.
If necessary, replace the
Main Board.
No
Yes
Yes
B13V appear at No
the pin 11, 12, 13 of Change the Main Board.
CN201?
Yes
4-3
4. Troubleshooting
Major • Check the internal cable connection status inside the unit.
checkpoints • Check the fuses of each part.
• Check the output voltage of SMPS.
• Replace the Main Board.
Yes
Yes
Caution Make sure to disconnect the power before working on the IP board.
4-4
4. Troubleshooting
Location of Parts
Main Board_Front
B
A
Detail
L201 : B5V
BD211 : B1.5V
BD214 : B13V
BD209
BD206 : B12V L202 : B1.15V
A BD201 B
BD213 : B5.3V
BD208
BD207 : A5.3V
BD203 : B3.3V
4-5
4. Troubleshooting
Caution Make sure to disconnect the power before working on the IP board.
4-6
4. Troubleshooting
Location of Parts
Main Board_Front
Detail
CN603_H3 : HDMI2
A B
CN602_H2 : HDMI1
4-7
4. Troubleshooting
WAVEFORMS
2 LVDS output
4-8
4. Troubleshooting
No Video (Tuner_CVBS)
*Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned.
Symptom • Audio is normal but no picture is displayed on the screen.
• Check the Tuner CVBS source.
Major • Check the Tuner.
checkpoints • This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
Diagnostics
Check the CVBS data out of IC1001 ? Check IC1001(X12).
2 No
C807 : Tuner CVBS Change the Main Ass’y.
Yes
Caution Make sure to disconnect the power before working on the IP board.
4-9
4. Troubleshooting
Location of Parts
Main Board_Front
B
C
Detail
A B
Pin #4 : B3.3V
Pin #1 : B1.8V
4-10
4. Troubleshooting
WAVEFORMS
2 LVDS output
4-11
4. Troubleshooting
Caution Make sure to disconnect the power before working on the IP board.
4-12
4. Troubleshooting
Location of Parts
Main Board_Front
Detail
A B
Pin #4 : B3.3V
Pin #1 : B1.8V
4-13
4. Troubleshooting
WAVEFORMS
1 LVDS output
2 CH_CLK, CH_VALID
4-14
4. Troubleshooting
Caution Make sure to disconnect the power before working on the IP board.
4-15
4. Troubleshooting
Location of Parts
Main Board_Front
A
B
Detail
A R816 : COMP2_Y_CVBS B
4-16
4. Troubleshooting
WAVEFORMS
2 LVDS output
4-17
4. Troubleshooting
No Video (Component)
*Refer to the next page to check the lacation such a CN201 or IC201 SVC Manual mentioned.
Symptom • Audio is normal but no picture is displayed on the screen.
Caution Make sure to disconnect the power before working on the IP board.
4-18
4. Troubleshooting
Location of Parts
Main Board_Front
A
B
Detail
R817 : COMP2_PB
A B
R816 : COMP2_Y_CVBS
R815 : COMP2_PR
4-19
4. Troubleshooting
WAVEFORMS
2 LVDS output
4-20
4. Troubleshooting
Yes
Caution Make sure to disconnect the power before working on the IP board.
4-21
4. Troubleshooting
Location of Parts
Main Board_Front
Detail
A B
OP301: Optical
CN302 : SPK
4-22
4. Troubleshooting
WAVEFORMS
4-23
4. Troubleshooting
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
5500
Model Name UN32F5500AF UN40F5500AF UN46F5500AF UN50F5500AF
Vendor SDC SDC SDC CMI
Panel Code BN95-00883A BN95-00887A BN95-00891A BN07-01269A
Spec. LSF320HN02 LSF400HM02 LSF460HN02 HF500BGM-C1
Vendor SEM SEM SEM HANSOL
SMPS Code BN44-00605A BN44-00645A BN44-00611A BN44-00612B
Spec. L32SF_DSM L42S1_DSM L46S1_DSM L55S1_DHS
Chassis
BN91-10320A BN91-10320B BN91-10320C BN91-10320D
Ass'y
MAIN ASSY PBA
Ass'y BN94-06175A BN94-06175B BN94-06175C BN94-06175D
code
Byte Item
0 Factory Reset - - - -
1 Type 32A6AF0S 40A6AF0S 46A6AF0S 50P6AF0S
2 Model F5500 F5500 F5500 F5500
3 SVC Model 5500 5500 5500 5500
4 Local Set US US US US
5 Tuner SI_ADI SI_ADI SI_ADI SI_ADI
6 Ch Table NONE NONE NONE NONE
7 Country - - - -
4-24
4. Troubleshooting
4300
Model Name UN32F4300
Vendor SDC
Panel Code BN95-00882A
Spec. HF320AGLV1
Vendor SEM
SMPS Code BN44-00604A
Spec. L32S0_DSM
Chassis Ass'y BN91-10318V
MAIN ASSY
PBA Ass'y code BN94-06174V
Byte Item
0 Factory Reset -
1 Type 32A6AH0S
2 Model F4300
3 SVC Model 4300
4 Local Set US
5 Tuner SI_ADI
6 Ch Table NONE
7 Country -
4-25
4. Troubleshooting
INFO Factory
• If you don’t have Factory remote control, can’t control some menus
Option T-MST12AKUC-xxxx
T-MST12AKUS-xxxx
Control
BT Version : xxxx
Debug
Camera Version : xxxx
SVC E-Manual : xxxx
ADC/WB EDID SUCCESS
CALIB : AV/COMP/PC/HDMI/
Advanced
Option : xxxx,US,6400,NONE
USB RS232C : OFF
SDAL-X12-MAIN-xxxx-xxxx
RFS : "X12 0071" KER/201x-xx-xx
KERNEL : 8.0837, D / Onboot :xxxx.x
Backend IC[x], Data Ver : xxxx
TCON Version : xxxx
DTP-DTVTD-xxxx
Model : UN32F5500
Wired MAC SUCCESS
Wireless MAC SUCCESS
DRM : Crt O, Nf O, Wv O, Hc O, Dc O, Mx O, MI O
Factory Data Ver : 97
EERC Version : 51
DTP-BP-HAL-3183
DTP-AP-CNC-3151
DTP-AP-MM-3145
DTP-AP-WP-3148
DTP-BP-MW-3156
DTP-BP-APP-3156
POP-FLA-13-TEMP
Date of purchase : mm/dd/yyyy
4-26
4. Troubleshooting
Note
Option
Factory Menu Data Range Remark Key
Name
Factory Reset -
Type 32A6AF0S/40A6AF0S/46A6AF0S/50
P6AF0S
SW Model UF5500/UF4300
Ch Table NONE
MRT Option
Front Color NONE/U-S-C-5K
Language_Arabic US
Region USA
WIFI REGION S
OTN Support ON
TTX OFF
China HD OFF
NT Conversion OFF
Num of DTV 1
Num of AV 1
Num of COMP 1
Num of HDMI 4
Num of SCART 0
Num of HeadPhone 0
Num of RVU 1
4-27
4. Troubleshooting
Num of IPTV 0
Num of RUI 0
Num of PVR 0
RECORD
TOOLS Support 40
BD Wise Support ON
CI Support OFF
LEDMotionPlus ON
Support
Natural Mode ON
Support
HDMI/DVI SEL 4
e-Pop Default 1
NETWORK Support 3
EcoSensor Support ON
3D Support ON
BT Support ON
BT ADDRESS
Engineer Option
Auto Power MEMORY
Recognition Support
IF AGC 0
4-28
4. Troubleshooting
PH BW 0
FQ BW 0
PH RATE 0
PD EN 0
PEQ Inx 0
WF Scale
WF Type 0
Nu of Network 1
Stream
DP V Size 0
BT_AUDIO_ON_ OFF
OFF
Config_AV_PATH
Control
Factory Menu Name Data Range Remark Key
EDID
EDID ON/OFF OFF
EDID Port
Sub Option
RS-232 Jack UART Debug/UART
Watchdog OFF
Checksum 0x0000
Eeprom Reset
4-29
4. Troubleshooting
Visual Test -
MediaPlayDB -
OPTION_SWU
SWU Reset
OPTION_NUM
Num of ATV 1
Num of SVIDEO 0
Num of PC 0
Num of DVI 0
Num of MEDIA 1
Num of Tuner 1
Num of ISP 1
CDD mode -
Num of CI 0
Num of DECODER 0
T-CON Device
HP LINE LineOut
RM
PSA
FKP Download1 0
FKP Download2 0
LMK threshold 3
Low threshold 10
High threshold 15
CSB ON
4-30
4. Troubleshooting
PDP Option
Pixel Shift Test OFF
Logic SW 0
Panel Temperature 0
Logic CheckSum 0
MRT 0
SAPC Timer
APC Speed
Hotel Option
Hospitality Mode OFF
Power On …
Menu OSD …
Operation …
Music Mode …
External Source …
Eco Solution …
Cloning …
Shop Option
Shop Mode OFF
Exhibition Mode OFF
3D Cube OFF
Asia Option
Unbalance OFF
AF Level adjust 3
TX Power Level 0
Mono Last Memory OFF
H Shaking OFF
Sound
Carrier_Mute OFF
FM M Prescale 0x30h
FM Prescale 0x00h
AM Prescale 0x32h
4-31
4. Troubleshooting
Sig Error On 35
Woofer Type 0
Woofer Scale 0
Speaker EQ ON
Local Speaker EQ 0
Local EQ Checksum 0
Audio-IP Test
TruBass-CheckSum 0
Mic Scale 0
Subwoofer Support 0
AudioDock BT delay 50
4-32
4. Troubleshooting
Debug
Factory Menu Name Data Range Remark Key
Spread Spectrum
LVDS Spread ON
Period 30K
Amplitude 1
HD SSC ON/Off ON
HD SSC Value 1
DDR Margin
A CTRL_OFFSET_0_3 0x0
A CTRL_OFFSET_D 0x0
B CTRL_OFFSET_0_3 0x0
B CTRL_OFFSET_D 0x0
CI+1.3 OFF
FRC
FRC FDISPLAY ON/OFF 0
4-33
4. Troubleshooting
Tuner Margin 10
H.264 Margin 8
TS Clock deldy 0
TCON_TEMP READ 0
TEMP LAST 60
MulitACC Checksum 0
Tuner Status
DVB
SNR
BER
Signal Strength
Bandwidth
Frequency
LNA Status
FFT
Modulation
Code Rate
GI
Hier Modulation
Frequency offset
Timing offset
AGC
UCB
PLL Type
DEMOD Type
TPS Lock
RS Lock
SSI
SQI
4-34
4. Troubleshooting
ISDB-T
FFT Size_1
Guard Interval_1
Freq. Offset_1
SNR_1
IF AGC_1
TMCC Lock_1
TS Packer_1
Master Lock_1
A_Modulation_1
A_Code Rate_1
A_Timer InterLeave_1
A_Segments Num_1
A_BER_1
B_Modulation_1
B_Code Rate_1
B_Timer InterLeave_1
B_Segments Num_1
B_BER_1
C_Modulation_1
C_Code Rate_1
C_Timer InterLeave_1
C_Segments Num_1
C_BER_1
SVC
Factory Menu Name Data Range Remark Key
Test Pattern
Pattern Sel OFF
Logic Pattern Sel …
Logic Level Sel …
FRC Pre Test Pattern 0
FRC Post Test Pattern 0
4-35
4. Troubleshooting
SVC Info 0
Delete S/N 0
Upgrade
BT UPGRADE
BT FREEPAIRING ON
FRC3D FW Upgrade
Camera Upgrade
Mic Upgrade
ER Count
WD Count 0
AR Count 0
WIFI ER Count 0
BT ER Count 0
Camera ER Count 0
LOG(View Log)
Log View 0
Delete Log
4-36
4. Troubleshooting
CVBS Test
COMP Test
HDMI Test
CPU
DDR
FLASH
EEPROM
Sound AMP
HDMI Switch IC
USB HUB IC
WIFI
LVDS
T-CON/FRC
PCB Test
MOIP
Voltage
EcoSensor
BT
ATV CH Inspection
DTV CH Inspection
Satellite CH Inspection
ATV CH Inspection
DTV CH Inspection
4-37
4. Troubleshooting
IPERF Stopped
OPTION HDMI
Expert
DVB CI
ADC/WB
Factory Menu Name Data Range Remark Key
ADC
AV Calibration Success
PC Calibration Success
ADC Result
1st_Y_GH 258
1st_Y_GL 128
1st_Cb_BH …
1st_Cb_BL …
1st_Cr_RH …
1st_Cr_RL …
2nd_R_L 132
2nd_G_L 132
2nd_B_L 132
2nd_R_H 70
2nd_G_H 70
2nd_B_H 70
White Balance
R-Offset 128
G-Offset 128
B-Offset 128
R-Gain 128
G-Gain 128
B-Gain 128
WB_W2_R_Offset 128
WB_W2_B_Offset 128
4-38
4. Troubleshooting
WB_W2_B_Gain 63
WB_N_R_Offset 128
WB_N_B_Offset 128
WB_N_R_Gain 151
WB_N_B_Gain 108
MGA
MGA On/Off OFF
R1_Gain …
B1_Gain …
G1_Gain …
R2_Gain …
B2_Gain …
G2_Gain …
R3_Gain …
B3_Gain …
G3_Gain …
R4_Gain …
B4_Gain …
G4_Gain …
R5_Gain …
B5_Gain …
G5_Gain …
R6_Gain …
B6_Gain …
G6_Gain …
R7_Gain …
B7_Gain …
G7_Gain …
R8_Gain …
B8_Gain …
G8_Gain …
R9_Gain …
B9_Gain …
G9_Gain …
R10_Gain …
B10_Gain …
G10_Gain …
4-39
4. Troubleshooting
Option
Control
Debug
SVC
ADC/WB ADC AV Calibration
Comp Calibration
Advanced
PC Calibration
HDMI Calibration
Color Calibration
• Adjust Specification
Source Setting Mode Pattern Use Equipment
HDMI 1280 x 720@60 Hz Pattern #24 (Chess Pattern) CA210 & Master MSPG925 Generator
(Chess Pattern)
-- Use other equipment only after comparing the result with that of the Master equipment.
4-40
4. Troubleshooting
4-41
4. Troubleshooting
4-4-3. Adjustment
1. Into the Factory Mode.
2. Select SVC Menu.
3. Select ADC/WB menu.
4. Select White Balance menu.
Option
Control
Debug
SVC (low light) (hight light)
4-42
4. Troubleshooting
• Equipment : CS-210
• Pattern: MIK K-7256 #92 “Flat W/B Pattern" as standard
• Altenate Equipmet : CA200& anyone Master supported
pattern#92(refer to right photo)
• Use other Equipment only after comparing the result
with that of the Master equipment.
• Set Aging time : 60 min
Note
4-43
4. Troubleshooting
• UN40F5500AF
P-Mode
Section Adjustment Coordinate CA-210
Input source
• UN46F5500AF
P-Mode
Section Adjustment Coordinate CA-210
Input source
• UN50F5500AF
P-Mode
Section Adjustment Coordinate CA-210
Input source
4-44
4. Troubleshooting
Series 5 5 5
• Display
HV Flip ON ON ON
• Video
Micro Dimming No No No
4-45
4. Troubleshooting
Picture Film Mode,HDMI Black Level Film Mode,HDMI Black Level Film Mode,HDMI Black Level
• Audio
Sound Customizer No No No
Speaker Type Down Firing + Full Range Down Firing + Full Range Down Firing + Full Range
Woofer No No No
Mono,Stereo,Auto
Sound Mono,Stereo,Auto volume volume,SRS TheaterSound Mono,Stereo,Auto volume
HD
Sound Amp IC TI | TAS5745 TI | TAS5745 TI | TAS5745
• SMART TV Functionality
Samsung SMART View Yes (Clone View only) Yes (Clone View only) Yes (Clone View only)
4-46
4. Troubleshooting
Your Video No No No
Smart Scene No No No
AllShare Control No No No
• VESA Standard
• Smart Interaction
• Feature
3D Converter No No No
Extended PVR No No No
Time Shift No No No
4-47
4. Troubleshooting
RUI No No No
RVU Yes ( DirecTV ready ) Yes ( DirecTV ready ) Yes ( DirecTV ready )
OSD Language English, Spanish, French English, Spanish, French English, Spanish, French
MHL No No No
Teletext (TTX) No No No
Miracast No No No
BD Wise Plus No No No
2 Tuner No No No
4-48
4. Troubleshooting
Sports Mode No No No
ACS No No No
• Additional Feature
• S/W
• System
4-49
4. Troubleshooting
Tuner Vendor & Model SEM | DTVS20EIL035B SEM | DTVS20EIL035B SEM | DTVS20EIL035B
• Core Component
USB 2 2 2
Component In (Y/Pb/Pr) 1 1 1
4-50
4. Troubleshooting
Headphone No No No
PC In (D-sub) No No No
RF In (Terrestrial/Cable Input) 1 1 1
RF In (Satelite Input) No No No
Coaxial No No No
Monitor Output No No No
DVI
• Design
4-51
4. Troubleshooting
• Eco
• Power
• Security
• Dimension (WxHxD)
• Weight
4-52
4. Troubleshooting
• Loading Quantity
• Accessory
ANT-Cable 0 0 0
• License
MS DRM NO NO NO
4-6-2. UN**F5500AF - 2
• General Information
Series 5 5 5
4-53
4. Troubleshooting
• Display
HV Flip ON ON ON
• Video
Micro Dimming No No No
Picture Film Mode,HDMI Black Level Film Mode,HDMI Black Level Film Mode,HDMI Black Level
4-54
4. Troubleshooting
• Audio
Sound Customizer No No No
Speaker Type Down Firing + Full Range Down Firing + Full Range Down Firing + Full Range
Woofer No No No
• SMART TV Functionality
Smart Guide No No No
Samsung SMART View Yes (Clone View only) Yes (Clone View only) Yes (Clone View only)
Your Video No No No
Smart Scene No No No
4-55
4. Troubleshooting
Recommendation Bar No No No
• VESA Standard
• Smart Interaction
• Feature
3D Converter No No No
Extended PVR No No No
Time Shift No No No
4-56
4. Troubleshooting
BT HID Built-in No No No
OSD Language English, Spanish, French English, Spanish, French English, Spanish, French
MHL No No No
Sound Share No No No
Teletext (TTX) No No No
Miracast No No No
BD Wise Plus No No No
2 Tuner No No No
4-57
4. Troubleshooting
ACS No No No
• Additional Feature
• S/W
• System
4-58
4. Troubleshooting
Tuner Vendor & Model SEM | DTVS20EIL035B SEM | DTVS20EIL035B SEM | DTVS20EIL035B
• Core Component
USB 2 2 2
Component In (Y/Pb/Pr) 1 1 1
1 (Common Use for 1 (Common Use for 1 (Common Use for
Composite In (AV)
Component Y) Component Y) Component Y)
Ethernet (LAN) 1 1 1
Headphone No No No
PC In (D-sub) No No No
4-59
4. Troubleshooting
RF In (Terrestrial/Cable Input) 1 1 1
RF In (Satelite Input) No No No
Coaxial No No No
Monitor Output No No No
DVI
• Design
• Eco
4-60
4. Troubleshooting
• Power
• Security
• Dimension (WxHxD)
• Weight
• Loading Quantity
• Accessory
4-61
4. Troubleshooting
ANT-Cable 0 0 0
• License
MS DRM NO NO NO
Series 5 5 4
• Display
4-62
4. Troubleshooting
HV Flip ON ON ON
• Video
Micro Dimming No No No
Picture Film Mode,HDMI Black Level Film Mode,HDMI Black Level Film Mode,HDMI Black Level
• Audio
Sound Customizer No No No
Speaker Type Down Firing + Full Range Down Firing + Full Range Down Firing + Full Range
Woofer No No No
4-63
4. Troubleshooting
• SMART TV Functionality
Samsung SMART View Yes (Clone View only) Yes (Clone View only) Yes (Clone View only)
Your Video No No No
Smart Scene No No No
• VESA Standard
• Smart Interaction
4-64
4. Troubleshooting
• Feature
3D Converter No No No
Extended PVR No No No
Time Shift No No No
RUI No Yes No
OSD Language English, Spanish, French English, Spanish, French English, Spanish, French
4-65
4. Troubleshooting
MHL No No No
Teletext (TTX) No No No
Miracast No No No
BD Wise Plus No No No
2 Tuner No No No
4-66
4. Troubleshooting
ACS No No No
• Additional Feature
• S/W
• System
Tuner Vendor & Model SEM | DTVS20EIL035B SEM | DTVS20EIL035B SEM | DTVS20EIL035B
• Core Component
4-67
4. Troubleshooting
USB 2 2 2
Component In (Y/Pb/Pr) 1 1 1
1 (Common Use for 1 (Common Use for 1 (Common Use for
Composite In (AV)
Component Y) Component Y) Component Y)
Ethernet (LAN) 1 1 1
Headphone No No No
PC In (D-sub) No No No
RF In (Terrestrial/Cable Input) 1 1 1
RF In (Satelite Input) No No No
4-68
4. Troubleshooting
Coaxial No No No
Monitor Output No No No
DVI
• Design
• Eco
• Power
4-69
4. Troubleshooting
• Security
• Dimension (WxHxD)
• Weight
• Loading Quantity
• Accessory
4-70
4. Troubleshooting
ANT-Cable 0 0 0
• License
4-71
4. Troubleshooting
Off 0x01
On 0x02
Up 0x01 0x00
AV2 0x01
AV3 0x02
S-Video2 0x01
S-Video3 0x02
Component2 0x01
Component3 0x02
PC2 0x01
PC3 0x02
HDMI2 0x01
HDMI3 0x02
HDMI4 0x03
DVI2 0x01
DVI3 0x02
Standard 0x01
Movie 0x02
Natural 0x03
CAL-NIGHT 0x04
4-72
4. Troubleshooting
BD Wise 0x06
BackLight
0~20 0x01 0x00 (0~20)
(CellLight)
Dark 0x01
Darker 0x02
Darkest 0x03
Low 0x01
Medium 0x02
HIgh 0x03
Red 0x01
Green 0x02
Blue 0x03
Native 0x01
Custom 0x02
On 0x01
4-73
4. Troubleshooting
On 0x01
On(Normal) 0x01
Cinema 0x02
Ticker 0x03
change
Normal →
Standard 0x01 standard
mode
Warm1 0x02
Warm2 0x03
Low 0x01
Medium 0x02
High 0x03
Auto 0x04
Auto
0x05
Visualization
Low 0x01
Medium 0x02
High 0x03
Auto 0x04
Low 0x01
Auto1 0x01
Auto2 0x02
New function
Cinema
0x03 of 12" (only
Smooth PDP TV)
Clear 0x01
Standard 0x02
Smooth 0x03
Custom 0x04
Demo 0x05
4-74
4. Troubleshooting
Zoom1 0x01
Zoom2 0x02
4:3 0x04
Zoom 0x0a
2D ⇢ 3D 0x01
Checker BD 0x06
Frame
0x07
Sequence
On 0x01
Message
0x01
Notice
On 0x02
Music 0x01
Movie 0x02
Amplify 0x04
4-75
4. Troubleshooting
SRS Off
TruSurround 0x02 0x00 0x00
HD (echo)
Virtual On
Surrond 0x01
(echo)
SRS Off
TruDialog 0x03 0x00 0x00
(echo)
Dialog On
0x01
Clarify (X9)
Preferred English
0x04 0x00 0x00
Language
Spanish 0x01
French 0x02
Korean 0x03
Japanese 0x04
Multi-Track Mono
0x05 0x00 0x00
Sound
Stereo 0x01
SAP 0x02
ON 0x01
Night 0x02
Speaker TV Speaker
0x07 0x00 0x00
Select
Sound Main
0x08 0x00 0x00
Select
Sub 0x01
High 0x03
4-76
4. Troubleshooting
Down 97 (0x61)
Right 98 (0x62)
Menu 26 (0x1A)
EXIT 45 (0x2D)
4-77
4. Troubleshooting
4-78
4. Troubleshooting
Option T-MST12AKUC-xxxx
T-MST12AKUS-xxxx
Control
BT Version : xxxx
Debug
Camera Version : xxxx
SVC E-Manual : xxxx
ADC/WB EDID SUCCESS
CALIB : AV/COMP/PC/HDMI/
Advanced
Option : xxxx,US,6400,NONE
USB RS232C : OFF
SDAL-X12-MAIN-xxxx-xxxx
RFS : "X12 0071" KER/201x-xx-xx
KERNEL : 8.0837, D / Onboot :xxxx.x
Backend IC[x], Data Ver : xxxx
TCON Version : xxxx
DTP-DTVTD-xxxx
Model : UN32F5500
Wired MAC SUCCESS
Wireless MAC SUCCESS
DRM : Crt O, Nf O, Wv O, Hc O, Dc O, Mx O, MI O
Factory Data Ver : 97
EERC Version : 51
DTP-BP-HAL-3183
DTP-AP-CNC-3151
DTP-AP-MM-3145
DTP-AP-WP-3148
DTP-BP-MW-3156
DTP-BP-APP-3156
POP-FLA-13-TEMP
Date of purchase : mm/dd/yyyy
4-79
4. Troubleshooting
4-80
4. Troubleshooting
46", 50"
h H2
B
D2
4-81
4. Troubleshooting
C A
WALL MOUNT (A X B) 200 X 200 200 X 200 400 X 400 400 X 400
4-82
4. Troubleshooting
UN32F4300AF
Item 32"
SET Size (With Stand) 737.9 * 512.9 * 265
SET Size (Without Stand) 737.9 * 435.8 * 49.5
Packing Size W/W 985 * 596 * 143
4300 A B C D E F
4-83
5-1
5. Wiring Diagram
Power Board
Main Board
CN201
CN1401_FHD
CN1201 CN302
5. Wiring Diagram
5-1. Wiring Diagram
Speaker Speaker
CN1 T-CON
FUNCTION& IR
5. Wiring Diagram
5-2. Connector
Main Board
10 2
5
6
12
8
11
1
7
13
3 4
1 CN1401_FHD 1 CN1401_FHD
1 NC 16 EVEN_TX3+ 31 ODD_TX3+ 42 ODD_TX0-
2 GND 17 EVEN_TX3- 32 ODD_TX3- 43 GND
3 FRC_SDA 18 GND 33 GND 44 GND
4 FRC_PWM1 19 EVEN_TXCLK- 34 ODD_TXCLK+ 45 GND
5 FRC_SCL 20 EVEN_TXCLK+ 35 ODD_TXCLK- 46 FRC_PWM4
6 FRC_PWM3 21 GND 36 GND 47 PANEL_13V_PW
7 FRC_PWM2 22 EVEN_TX2+ 37 ODD_TX2+ 48 PANEL_13V_PW
8 TCON_SDA 23 EVEN_TX2- 38 ODD_TX2- 49 PANEL_13V_PW
9 PANEL_I2C_EN 24 EVEN_TX1+ 39 ODD_TX1+ 50 PANEL_13V_PW
10 BT_SYNC 25 EVEN_TX1- 40 ODD_TX1- 51 PANEL_13V_PW
11 UPDATE_CHK 26 EVEN_TX0+ 41 ODD_TX0+
12 TCON_SCL 27 EVEN_TX0-
13 GND 28 GND
14 EVEN_TX4+ 29 ODD_TX4+
15 EVEN_TX4- 30 ODD_TX4-
5-2
5. Wiring Diagram
5-3
5. Wiring Diagram
10 CN1502 (USB2)
1 B5V_USB2_PW 3 USB2_DP
2 USB2_DM 4 GND
11 OP301 (OPTICAL)
1 SPDIF_OUT 3 GND
2 B5V_DC_PW
13 CN304_NIRB / CN303_IBR
1 GND 5 TEST_SR
2 HP_LINE_SL_OUT 6 IDENT_HP
3 HP_LINE_SR_OUT 7 GND
4 TEST_SL 8 GND
9 IRB 12 NC
10 IRB 13 IPR_JACK_ID
11 NC 14 GND
5-4
5. Wiring Diagram
SMPS
2 CNL802
1 NC 9 2-
2 NC 10 2+
3 4- 11 1-
4 4+ 12 1+
3 5 3- 13 NC
6 3+ 14 NC
7 NC 15 IF2
8 NC 16 IF1
3 CN801S
1 N 2 L
5-5
5. Wiring Diagram
Connector Function
CN201 IP CN Supply main power and dimming signal from IP board to Main Board.
CN1401_FHD ↔ T-CON CNF1 The LVDS signal transfered from Main Board to Panel.
5-6
5. Wiring Diagram
5-4. Cables
Use LEAD (Main-IP 14P) LVDS CALBE (Main - Panel 30P)
Image
5-7
SERVICE BULLETIN
PRODUCT: LED TV
BULLETIN
ASC20130812002
NUMBER:
BULLETIN DATE: 08/12/2013
UN32F5500AFXZA, UN32F6300AFXZA, UN40F5500AFXZA,
UN40F6300AFXZA, UN46F5500AFXZA, UN46F6300AFXZA,
UN46F6350AFXZA, UN46F6400AFXZA, UN46F6800AFXZA,
UN46F7100AFXZA, UN46F7500AFXZA, UN46F8000AFXZA,
MODELS: UN50F6800AFXZA, UN55F6300AFXZA, UN55F6400AFXZA,
SUBJECT: UN55F6800AFXZA, UN55F7050AFXZA, UN55F7100AFXZA,
UN55F7500AFXZA, UN55F8000AFXZA, UN60F6300AFXZA,
No Apps on Apps Panel UN65F6300AFXZA
- SYMPTOM:
The TV is connected to Internet, but it fails to load/download any default applications. You only see the
WebBrowser app as shown below.
- REPAIR GUIDE:
1110.1
Fox UN46F7500, UN46F8000, UN55F7500, UN55F8000, T-FXPAKUC 8/06/2013
or higher
Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information
on these products.
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SERVICE BULLETIN
PRODUCT: LED TV
BULLETIN
ASC20140127003
NUMBER:
BULLETIN DATE: 01/27/2014
UN32F5500AFXZA, UN32F6300AFXZA, UN40F5500AFXZA,
UN40F6300AFXZA, UN46F5500AFXZA, UN46F6300AFXZA,
UN46F6350AFXZA, UN46F6400AFXZA, UN46F6800AFXZA,
UN46F7100AFXZA, UN46F7500AFXZA, UN46F8000AFXZA,
MODELS: UN50F6800AFXZA, UN55F6300AFXZA, UN55F6400AFXZA,
UN55F6800AFXZA, UN55F7050AFXZA, UN55F7100AFXZA,
UN55F7500AFXZA, UN55F8000AFXZA, UN60F6300AFXZA,
SUBJECT: TV powers ON UN65F6300AFXZA
automatically
- SYMPTOM:
- CAUSE: After the completing a standby S/W upgrade, the TV sent a POWER IR Key to the CEC device.
- REPAIR GUIDE:
1113.0
Fox UN46F7500, UN46F8000, UN55F7500, UN55F8000, T-FXPAKUC 8/06/2013
or higher
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SERVICE BULLETIN
PRODUCT: LED TV
BULLETIN
ASC20140317001
NUMBER:
BULLETIN DATE: 03/17/2014
UN32F5500AFXZA, UN40F5500AFXZA, UN46F5500AFXZA,
UN50F5500AFXZA, UN32F6300AFXZA, UN40F6300AFXZA,
UN46F6300AFXZA, UN50F6300AFXZA, UN55F6300AFXZA,
UN60F6300AFXZA, UN65F6300AFXZA, UN75F6300AFXZA,
UN40F6350AFXZA, UN46F6350AFXZA, UN50F6350AFXZA,
UN55F6350AFXZA, UN60F6350AFXZA, UN65F6350AFXZA,
SUBJECT: MODELS: UN40F6400AFXZA, UN46F6400AFXZA, UN50F6400AFXZA,
Random / Intermittent Power UN55F6400AFXZA, UN60F6400AFXZA, UN65F6400AFXZA,
UN75F6400AFXZA, UN46F6800AFXZA, UN50F6800AFXZA,
Cycles (Resets) UN55F6800AFXZA, UN55F7050AFXZA, UN60F7050AFXZA,
UN65F7050AFXZA, UN46F7100AFXZA, UN55F7100AFXZA,
UN60F7100AFXZA, UN65F7100AFXZA, UN75F7100AFXZA,
- SYMPTOM: UN40FH6030FXZA, UN46FH6030FXZA, UN55FH6030FXZA
The TV powers OFF and ON by itself.
- REPAIR GUIDE:
1) Replace the main PCB ONLY IF the TV was manufactured in March, 2013 or earlier and the serial number is
listed in Contact Samsung (Menu>Support>Contact Samsung). If the Main board has been replaced or the
serial number is not displayed in Menu>Support>Contact Samsung, DO NOT REPLACE the main board.
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
3) Replace the lead cable between the Main board and SMPS.
※ Tip: How to read the production year and month from the serial number
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SERVICE BULLETIN
PRODUCT: LED
BULLETIN
NUMBER: ASC20140225001
BULLETIN
DATE: 02/25/2014
UN32F5500AFXZA, UN32F6300AFXZA,
UN40F5500AFXZA, UN40F6300AFXZA,
SUBJECT: Screen Mirroring does not work after mobile UN46F5500AFXZA, UN46F6300AFXZA,
device was upgraded to Android version 4.3. UN46F6350AFXZA, UN46F6400AFXZA,
UN46F6800AFXZA, UN46F7100AFXZA,
SYMPTOM: After updating Android OS from version 4.1 to UN50F6800AFXZA, UN55F6300AFXZA,
4.3 (Jelly Bean), mobile device cannot connect to the TV via UN55F6400AFXZA, UN55F6800AFXZA,
Screen Mirroring. UN55F7050AFXZA, UN55F7100AFXZA,
UN60F6300AFXZA, UN60F6400AFXZA,
How to check Android version on the mobile device: MODELS: UN65F6300AFXZA, UN65F6400AFXZA,
Go to Settings 'About device' Menu Android Version UN75F6300AFXZA, UN75F6400AFXZA,
UN46F7500AFXZA, UN55F7450AFXZA,
UN55F7500AFXZA, UN60F7500AFXZA,
UN46F8000BFXZA, UN55F8000BFXZA,
UN60F8000BFXZA, UN65F8000BFXZA,
UN75F8000AFXZA, UN55F9000AFXZA,
UN65F9000AFXZA,
UN85S9AFXZA, KN55S9CAFXZA
REPAIR:
Download and install the patch for Screen Mirroring.
1. Run the 'Play Store' App on the mobile device, and then search for 'Screen Mirroring Patch'.
2. Install the 'Screen Mirroring Patch', and then run Screen Mirroring again.
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information
on this product.
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SERVICE BULLETIN
PRODUCT: LED
BULLETIN NUMBER: ASC20140807001
BULLETIN DATE: 08/7/2014
MODELS: UN32F4300,UN32F5500,UN32F6300,UN40F5500,UN40F6300,
UN40F6400,UN40F6800,UN46F7500,UN46F5500, UN46F6300,
UN46F6350,UN46F6400,UN46F68000,UN46F7500,UN46F7550,
UN46F8000,UN50F5500,UN50F6300UN50F6400,UN55F6300,
UN55F6350,UN55F6400,UN55F6800,UN55F7050,UN55F7100,
UN55F7150,UN55F7450,UN55F7500,UN55F8000,UN55F9000,
UN60F6300,UN60F7050,UN60F7100,UN60F7150,UN60F7450,
UN60F7500,UN60F8000,UN65F6300,UN65F6350,UN65F6400,
UN65F7050,UN65F7100,UN65F8000,UN65F9000,UN75F6300,
UN75F6400,UN75F7100,UN75F8000,UN85S9A
SUBJECT: The new function board cable does not fit the old main board.
SYMPTOM: The new function board cable (yellow color) comes with safety locks that do not fit the old main board.
REPAIR: Cut the safety locks flat so the connector fits the main board. The connector itself is compatible with the main
board.
Note: Consult the Samsung Service Website at (service.samsungportal.com) for the Service Manual and other information
on this product.
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SERVICE BULLETIN
PRODUCT: LED TV
BULLETIN NUMBER: ASC20140812001
BULLETIN DATE: 08/12/2014
MODELS: UN32F5000AFXZA,
UN32F5050AFXZA,
UN32F5500AFXZA,
UN32F6300AFXZA
- REPAIR GUIDE:
1) Check the connection between SMPS and Panel. If the connector is not fully seated, reseat the connector, and
then make sure it is connected firmly.
2)
Replace the Panel if: Replace the SMPS if:
- The TV displays black bar(s) or - The TV has no picture and the Standby
- The TV is on but displays no picture and the LED is Off.
Standby LED is ON.
This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
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TV Factory Menu Guide as Diagnostic tool
1) How to access the Factory Menu
1) 2012 Smart TV
- WD/AR Count: Factory
Menu>Control>Sub Control
- WIFI/BT ER Count: Factory
Menu>SVC>ER Count
2) 2013 Smart TV
- All Error Count: Factory
Menu>SVC>ER Count