Venturis FX Service Manual
Venturis FX Service Manual
Venturis FX Service Manual
1
Product Description
Introduction .......................................................................................................................... 1-1
Product Model Numbers ..................................................................................................... 1-2
Celebris FX Low Profile Model 1 Products.................................................................... 1-3
Celebris FX Products with 1 GB IDE HDDs .................................................................. 1-4
Celebris FX Products with 2 GB IDE HDDs .................................................................. 1-5
Celebris FX Products with Matrox Video ....................................................................... 1-6
Venturis FX Multimedia Products with 845 GB IDE HDDs........................................... 1-7
Venturis FX Multimedia Products with 1.6 GB IDE HDDs ............................................ 1-8
Venturis FX Multimedia Products with 2.4 GB IDE HDDs ............................................ 1-9
Venturis FX Bid Box Products with 630 MB IDE HDDs................................................ 1-10
Venturis FX Bid Box Products with 845 MB IDE HDDs................................................ 1-11
Venturis FX Bid Box Products with 1.2 GB IDE HDDs ................................................. 1-12
Venturis FX Low Profile Model 1 Products.................................................................... 1-13
Venturis FX Short Tower Model 1 Products .................................................................. 1-14
Venturis FX Low Profile with 845 MB IDE HDDs .......................................................... 1-15
Venturis FX Low Profile with 1.6 GB IDE HDDs ........................................................... 1-16
Venturis FX Low Profile with 2.4 GB IDE HDDs ........................................................... 1-17
Venturis FX Short Tower with 845 MB IDE HDDs ........................................................ 1-18
Venturis FX Short Tower with 1.6 GB IDE HDDs.......................................................... 1-19
Venturis FX Short Tower with 2.4 GB IDE HDDs.......................................................... 1-20
Related Material................................................................................................................... 1-21
Latest Product Information and Updates............................................................................ 1-22
i
Contents
2
BIOS Setup Utility
Running the BIOS Setup Utility........................................................................................... 2-1
Helpful Hints.................................................................................................................... 2-2
BIOS Setup Utility Options.................................................................................................. 2-3
Main................................................................................................................................. 2-4
Advanced ........................................................................................................................ 2-10
Security Options ............................................................................................................. 2-15
Power .............................................................................................................................. 2-18
Boot ................................................................................................................................. 2-20
Flash Utility .......................................................................................................................... 2-20
3
System Software
Introduction .......................................................................................................................... 3-1
Factory Installed Software .................................................................................................. 3-2
On-Line Documentation ................................................................................................. 3-2
Applications..................................................................................................................... 3-3
Operating System Kit .......................................................................................................... 3-6
Software Backup CD and Supplied Diskettes (Windows 95 and
Windows NT Workstation) ................................................................................................ 3-7
Configuring Video................................................................................................................ 3-8
Configuring Networking....................................................................................................... 3-8
Configuring Additional Hardware........................................................................................ 3-8
Using Diagnostics................................................................................................................ 3-9
Restoring the Computer’s Software ................................................................................... 3-10
Additional Device Drivers.................................................................................................... 3-11
4
Troubleshooting
Initial Troubleshooting ......................................................................................................... 4-1
Pass/Fail Criteria ................................................................................................................. 4-3
Diagnostics .......................................................................................................................... 4-4
ClientWORKS and DMI....................................................................................................... 4-5
Advanced Troubleshooting................................................................................................. 4-6
Computer Troubleshooting ................................................................................................. 4-7
Disk Drive Troubleshooting................................................................................................. 4-21
Monitor Troubleshooting ..................................................................................................... 4-23
Audio Troubleshooting ........................................................................................................ 4-25
ii
Contents
5
FRU Replacement
Venturis FX and Celebris FX Low Profile FRU List ........................................................... 5-1
Enclosure ............................................................................................................................. 5-4
Storage Devices .................................................................................................................. 5-5
Cables .................................................................................................................................. 5-6
Nameplates.......................................................................................................................... 5-7
Miscellaneous ...................................................................................................................... 5-8
Venturis FX Short Tower FRU List ..................................................................................... 5-9
Enclosure ............................................................................................................................. 5-12
Storage Devices .................................................................................................................. 5-13
Cables .................................................................................................................................. 5-14
Nameplates.......................................................................................................................... 5-14
Miscellaneous ...................................................................................................................... 5-15
Service Procedures ............................................................................................................. 5-16
Recommended Tools .......................................................................................................... 5-17
Other Materials Needed ................................................................................................. 5-17
Special Tools Required .................................................................................................. 5-17
Remedial Diagnostic Test Software............................................................................... 5-18
Virus Software Information ............................................................................................. 5-18
BIOS Version Information............................................................................................... 5-19
Disconnect External Devices and Power ...................................................................... 5-19
Removing the Outside Cover ......................................................................................... 5-20
Computer Components ....................................................................................................... 5-22
Main Logic Board Components...................................................................................... 5-22
Main Logic Board Connectors (Rear Panel).................................................................. 5-24
Main Logic Board Connectors........................................................................................ 5-26
Venturis FX Low Profile Backplane Components and Connectors .................................. 5-28
Celebris FX Low Profile Backplane Components and Connectors .................................. 5-30
Venturis FX Short Tower Backplane Components and Connectors ................................ 5-32
Expansion Slots (Venturis FX and Celebris FX Low Profile)............................................. 5-34
iii
Contents
iv
Contents
6
Device Mapping
Introduction .......................................................................................................................... 6-1
CPU Memory Address Map (Full Range)........................................................................... 6-2
I/O Address Map.................................................................................................................. 6-3
Computer Interrupt Levels................................................................................................... 6-5
DMA Channel Assignment.................................................................................................. 6-6
Figures
5-1. Venturis FX and Celebris FX Low Profile................................................................. 5-2
5-2. Venturis FX Short Tower........................................................................................... 5-10
5-3. Removing the Outside Cover ................................................................................... 5-21
5-4. Main Logic Board Components................................................................................ 5-23
5-5. Main Logic Board Components (Rear Panel).......................................................... 5-25
5-6. Main Logic Board Connectors .................................................................................. 5-27
5-7. Venturis FX Low Profile Backplane Components and Connectors........................ 5-29
5-8. Celebris FX Low Profile Backplane Components and Connectors........................ 5-31
5-9. Venturis FX Short Tower Backplane Components and Connectors ...................... 5-33
5-10. Expansion Board Slots (Venturis FX and Celebris FX Low Profile) ....................... 5-35
5-11. Expansion Board Slots (Venturis FX Short Tower) ................................................. 5-37
5-12. Main Logic Board Jumper Locations........................................................................ 5-39
5-13. SIMM Socket Locations for Most Models (Some Models
Have 4 SIMM Sockets)............................................................................................ 5-41
5-14. Removing the Main Logic Board .............................................................................. 5-47
5-15. Removing an Adapter Card...................................................................................... 5-49
5-16. Removing SIMMs...................................................................................................... 5-50
5-17. Removing a Secondary Cache Module ................................................................... 5-51
5-18. Removing Video Memory ......................................................................................... 5-52
5-19. Removing a WaveTable Daughter Card.................................................................. 5-53
5-20. Removing the Lithium Battery .................................................................................. 5-55
5-21. Removing the Processor Heat Sink ......................................................................... 5-57
5-22. Removing the Processor Heat Sink ......................................................................... 5-59
5-23. Removing the VRM................................................................................................... 5-61
5-24. Removing the Backplane (Venturis FX and Celebris FX Low Profile) ................... 5-63
5-25. Removing the Backplane (Venturis FX Short Tower) ............................................. 5-65
5-26. Removing Expansion Boards................................................................................... 5-67
5-27. Removing the Power Supply (Venturis FX and Celebris FX Low Profile).............. 5-69
5-28. Removing the Power Supply (Venturis FX Short Tower)........................................ 5-71
v
Contents
vi
Preface
P
This Service Maintenance Manual is a troubleshooting guide that can be used for
reference when servicing Venturis FX and Celebris FX computers.
Digital reserves the right to make changes to this Service Maintenance Manual
without notice. Accordingly, the illustrations and procedures in this document might
not apply to all Venturis FX and Celebris FX computers to be serviced since many of
the diagnostic tests are designed to test more than one product.
vii
1
Introduction
Product Description
1
Venturis FX and Celebris FX computers are high-performance personnel computers
featuring the latest in computing technology. They can be used as stand-alone
computers, as clients, or as servers in a network environment. Developed using the
following state-of-the-art technology, these computers are the most value packed
computers in their class.
• Microprocessor Pentium processor at 75, 100, 120, 133, 166, or 200 MHz
with 256 KB external cache (most models)
• Memory At least 8 MB of EDO DRAM standard, expandable up to
192 MB using 32 MB SIMMs. For Venturis FXe models, at least 8 MB of
EDO DRAM standard, expandable up to 128 MB using 32 MB SIMMs
• Plug and Play Optional Plug and Play compatible expansion boards are
automatically configured for easy installation.
• PCI local bus The computer’s PCI architecture represents the latest in
local bus technology.
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Product Description
Related Material
The following related material is available:
1-21
Product Description
README files come with the factory installed software and on the supplied backup
CD-ROM disk. These files contain useful setup, configuration, and operation
information. Read this information first.
1-22
2
Running the BIOS Setup Utility
BIOS Setup Utility
2
The BIOS Setup utility enables you to select and store permanently information about
the computer's hardware and software in the battery-backed memory of the CMOS
RAM. This information takes effect each time the computer boots and can be
changed any time you run setup.
You should use the BIOS Setup utility if you experience problems with the hard disk or
if you need to reconfigure or expand the computer. In addition, the BIOS Setup utility
might need to be used to modify the configuration after adding or removing hardware,
or changing computer settings.
2-1
BIOS Setup Utility
Helpful Hints
• Several keyboard keys are assigned to help you select menus and sub-
menus, options, change option values, and display help information. These
keys are displayed at the bottom of the main menu and from the General
Help pop-up screen.
• Item-specific help is available anytime during the setup process and appears
at the right of the setup screen when an option is highlighted. This on-line
help provides information about a highlighted option.
• Select Save Changes & Exit to save all Setup values.
• Select Discard Changes & Exit to exit Setup without recording any changes.
• Select Get Default Values to set all Setup options to their default values.
• Select Load Previous Changes to restore all CMOS values from the last
session.
• Select Save Changes to save all selections without exiting Setup.
• Press [Esc] to exit the BIOS Setup utility.
2-2
BIOS Setup Utility
NOTE: The following tables list the BIOS Setup Menu options
available for Venturis FX and Celebris FX computers. Note that an “
* ” that follows an option in the Settings column indicates the factory
default setting.
2-3
BIOS Setup Utility
Main
Menu Fields Settings Comments
System time Current time Displays the current time.
System date Current date Displays the current date.
Language English* Language default depends on the language of the
Español factory installed software. Two languages are
Français
available at a time, for example, English and
Deutsch
Italiano French. You can then switch between the two
languages. To switch to another supported BIOS
language, you must flash the BIOS.
Diskette drive A/ 1.44 MB, 3½* Sets the size and density of diskette drives.
Diskette drive B 2.88 MB, 3½
Not Installed*
360 KB, 5¼
1.2 MB, 5¼
720 KB, 3½
IDE Adapter 0/1 Master/Slave
Autotype fixed disk [Press Enter] Press [Enter] to detect and fill in the installed hard
disk drive parameters in the remaining fields.
(1)
Type None* Selecting 1 to 14 and 16 to 39 automatically fills in
1 to 14 the remaining fields in this menu.
Rsrv
16 to 39 Selecting User enables the remaining fields to be
User filled in manually, using the installed hard disk
Auto drive’s parameters.
(2)
CD
If a CD-ROM reader is used for the IDE drive, you
must select CD. You can select Auto for an HDD.
(1)
These fields are automatically filled in if your computer auto-detected an installed hard disk drive.
(2)
Incorrect settings can cause the computer to malfunction.
continued
2-4
BIOS Setup Utility
continued
2-5
BIOS Setup Utility
continued
2-6
BIOS Setup Utility
continued
2-7
BIOS Setup Utility
continued
2-8
BIOS Setup Utility
2-9
BIOS Setup Utility
Advanced
Menu Fields Settings Comments
Plug & Play O/S Yes* Select Yes if using a Plug & Play operating
No system such as Windows 95. Otherwise, select
No.
Reset configuration Yes Select Yes to clear the system configuration
No* data if you suspect it is corrupted, which
sometimes occurs after a power outage. This
option also clears the Plug & Play databases.
After you input correct settings (or accept the
default settings), the computer switches this
setting back to No.
If you do not need to clear system configuration
data, leave the setting at No.
Large disk access DOS* Select DOS if you have MS-DOS installed.
mode Other
Select Other if you have another operating
system installed.
A large disk drive constitutes one that has more
than 1024 cylinders, 16 heads, or 63 tracks per
sector.
continued
2-10
BIOS Setup Utility
continued
2-11
BIOS Setup Utility
continued
2-12
BIOS Setup Utility
2-13
BIOS Setup Utility
2-14
BIOS Setup Utility
Security Options
Menu Fields Settings Comments
Supervisor password Not user selectable Indicates whether or not the
is (Disabled)* supervisor's password is enabled or
disabled.
User password is Not user selectable Indicates whether or not the user's
(Disabled)* password is enabled or disabled.
Set supervisor Press [Enter] Allows a supervisor password to be set.
password The supervisor password must be set if
a user password is to be used.
NOTE: Entering Setup with a supervisor
password provides full access to all
BIOS Setup utility menus.
Set user password Press [Enter] Allows a user password to be set.
This password can be set only if a
supervisor password is entered.
When the user has entered his or her
name but the supervisor is not logged
in, only the following information is
accessible:
Supervisor password is Enabled.
User password is Enabled.
Set user password [press enter] to enter
a user password.
Password on boot
Enabled/Disabled (which ever is in
effect). This option is not allowed to
change.
Custom sign on banner
Enabled/Disabled (which ever is in
effect). This option is not allowed to
change.
continued
2-15
BIOS Setup Utility
continued
2-16
BIOS Setup Utility
2-17
BIOS Setup Utility
Power
Menu Fields Settings Comments
Power management Enabled* Enable this field to use any of the power
Disabled management options. If this field is enabled and the
other fields are disabled, only minimal power
reduction is affected.
System standby timer Disabled After a set period of computer inactivity, the BIOS
1 min. places the computer in a standby state (medium
5 min.*
power savings), that is, the monitor and CPU are set
10 min.
20 min. to power management. Any mouse or keyboard
30 min. activity quickly returns the computer to operation.
Alternately, you can choose to disable this option
and thereby not use this feature. Power
management must be enabled to use this option.
System suspend Disabled After a set period of computer inactivity, the BIOS
timer 1 hour places the computer in a suspended state
1.5 hour*
(maximum power savings), that is, the monitor and
2 hour
3 hour fan are shut off and the CPU and hard disk are
6 hour powered down. Any mouse or keyboard activity
12 hour quickly returns the computer to operation.
If you set a timer for the field, you should also set
Power Management to Enabled.
Alternately, you can choose to disable this option
and thereby not use this feature. Power
management must be enabled to use this option.
continued
2-18
BIOS Setup Utility
2-19
BIOS Setup Utility
Boot
Menu Fields Settings Comments
Boot device 1. Diskette Drive* The numbers refer to the order in which the
sequence 2. Hard Drive* devices are addressed for the system files
needed to boot the system.
3. CD-ROM Drive*
To change the order, use the Up and Down
cursor keys to select the device you want to
move. Then use the + and – keys, on the
numeric keypad, to move the device to the
desired boot order.
Flash Utility
All Venturis FX and Celebris FX computers have BIOS software in a read-only, non-
volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating
system when the computer is turned on. The BIOS also provides access to other
services such as keyboard and disk drives.
The computer comes equipped with flash memory. This means that you can restore
the computer’s BIOS simply by running the flash utility. If necessary, you can also
upgrade the computer’s BIOS to future releases by running the flash utility along with
any flash BIOS update diskette.
Only use the flash utility to upgrade the computer’s BIOS if you are instructed to do so
by an authorized Digital support representative. You can download BIOS updates
along with the flash utility and instructions on how to flash the computer’s BIOS from
the Internet or Digital’s Bulletin Board Service (BBS).
2-20
3
Introduction
System Software
3
Some Venturis FX computers have both Windows 95 and Windows for Workgroups
3.1 dual installed at the factory. The user or the vendor then select one or the other
operating system. Those that were sold later have Windows for Workgroups 3.1,
Windows 95, or Windows NT Workstation 4.0 factory installed on the computer.
Celebris FX computers come with Windows 95, Windows NT Workstation 3.51, or
Windows NT 4.0 factory installed.
For both Venturis FX and Celebris FX computers, all the necessary drivers are pre-
installed at the factory. The operating system, utilities, and device drivers are
optimized for computer’s configurations and are ready for use.
This chapter describes:
• The software and documentation that came with the computer
• The operating system software kit
• The Software Backup CD-ROM disk and supplied software diskettes
• Configuring video, networking, and additional hardware
• How to use the diagnostic software
• How to restore the factory installed software using the supplied backup CD-
ROM disks
• Other device drivers
3-1
System Software
On-Line Documentation
An on-line resource library for product information is supplied with the computer. This
resource library includes Windows-based help files, electronic reference guides, and
Readme files. Electronic reference guides are available in Adobe Portable Document
Format (PDF). These documents can be displayed and printed exactly as the
original. The Adobe Acrobat Reader is pre-installed on the hard disk drive.
The following table lists the on-line documentation available for the computer and are
located in the Digital program group or Digital folder.
3-2
System Software
Other on-line documentation files are available. Many of these relate to specific
applications. Check the application program group or the program folder. Also check
the applications themselves for the on-line help that is integrated into the applications.
Applications
The factory installed software includes several applications designed to make the
computer easier to use. The following table lists the software that is available for the
computer. Included in the table is information on where to locate the listed items and
a brief description. Note that Windows 95 instructions all begin from Start in the Task
Bar.
3-3
System Software
continued
3-4
System Software
3-5
System Software
3-6
System Software
3-7
System Software
Configuring Video
Before changing the resolution or resetting a monitor type, check the monitor
documentation and make the new selections based on what the monitor can support.
Use the Control Panel Display option to configure the video and monitor.
Refer to the Windows 95 User’s Guide or the Windows NT Workstation Installation Guide
and any related on-line help for configuration information.
Configuring Networking
For those computers with onboard network capabilities, configuration information is
available on the Software Backup CD-ROM disk.
Check the root directory on the Software Backup CD-ROM disk for the CD-INFO.TXT
file. Read this file first for configuration and installation information.
For Celebris FX computer’s with Windows 95 installed, use the Easy Network
application to configure the computer with a network and to use the Internet browser.
3-8
System Software
Using Diagnostics
For those computers with the Windows 95 operating system, the PC Care diagnostic
software is included with the factory installed software. Use this software to
troubleshoot the computer.
For those computers with the Windows NT Workstation operating system, the factory
installed software includes an Administrative Tools group in the Program Manager
menu. This program group includes a Windows NT Diagnostics icon for launching the
Diagnostic software. Use this software to troubleshoot the computer.
Most Venturis FX and Celebris computers come with two diagnostic diskettes. With
these diskettes, users can examine the computer’s current configuration, locate faulty
components, and troubleshoot problems.
For those that received a backup CD with their computer, there are also disk images
on the CD of the diagnostics diskettes. Users can make new diagnostic diskettes
from these images by following the directions in the CD-INFO.TXT file, which is also
on the backup CD.
Users that have Venturis FX computers with Windows for Workgroups installed and
some Venturis FX computers with Windows 95 must make their own diagnostics
diskettes as part of the procedure for making backup media.
The diagnostic diskette labeled “For Emergency Use” is also useful should a
computer fail to boot. If the computer fails to boot or if the diagnostic software is
inaccessible from Windows 95, Windows NT Workstation, or Windows for
Workgroups, whichever is relevant, proceed as follows:
1. Insert the diagnostics diskette labeled "For Emergency Use" into the diskette
drive and then reboot the computer:
2. Follow the instructions displayed on the monitor screen.
Refer to the Readme.txt file on each of the Diagnostics diskettes for installation
instructions and for additional information about the Diagnostics package.
3-9
System Software
3-10
System Software
Check the root directory on the Software Backup CD-ROM disk for the CD-INFO.TXT
file. Read this file first for configuration and installation information.
3-11
4
Initial Troubleshooting
Troubleshooting
4
The following sections provide initial troubleshooting procedures and tables listing
specific problems, probable causes, and recommended actions to take if the
computer fails after configuring it or after installing optional hardware or software.
Refer to the documentation supplied with the additional options if problems are
encountered after installation.
• Keep it simple, only troubleshoot one problem at a time. Also, only make one
change at a time. For example, if the IDE hard disk drive fails to boot, do not
try all the suggested actions at once. Instead, start with one suggestion such
as checking the cables. After securing the cables, try booting the computer.
If it does not work, try another suggestion.
• Look for abnormal computer, keyboard, and monitor LED indications. For
example, make sure the power on LED lights when you turn on the computer
and the drive access indicators light when using either the diskette drive or
hard disk drive.
• If there are POST error(s), run the BIOS Setup utility and fix the problem(s)
identified by the POST error(s).
• If you installed external devices, make sure all cables are correctly connected
to the appropriate devices.
• If you installed devices inside the computer, make sure nothing was bumped
or jarred loose, and that all cable connections are securely in place.
• Make sure all device drivers are installed correctly.
4-1
Troubleshooting
• If the computer hangs, soft boot the computer (press the [Ctrl] + [Alt] + [Del]
keys). If the computer fails to boot, turn it off, wait until all disk drives
completely spin down, and then turn it back on.
• Pay close attention to any error message that appears on the screen.
If the error message is Windows related, refer to any on-line help and the
appropriate Windows documentation supplied with the computer.
• Listen carefully for computer errors in the form of beeps. Record the number
of beeps and their pattern then refer to the “Beep Codes” section at the end
of this chapter.
• After the computer completes the POST, press [F8] to check each line of the
AUTOEXEC.BAT and CONFIG.SYS files (AUTOEXEC.NT and CONFIG.NT
files for Windows NT Workstation). Answer Yes to allow each line to
execute. If an error message appears, record it and then refer to the “Error
Messages” section at the end of this chapter.
NOTE: Windows 95 does not require an AUTOEXEC.BAT and
CONFIG.SYS file. If these files are missing, it does not mean that
the missing files are the cause of a problem.
4-2
Troubleshooting
Pass/Fail Criteria
As a Final Acceptance Test, the following tests should be run to meet the Pass/Fail
criteria:
1. Successful completion of the POST tests.
2. Successful completion of the following AMI module tests (one pass):
System Board (All Tests)
Memory (All Tests)
Video (All Tests)
Hard Disk (All Tests except: sequential write/read and sequential
write/random read)
Floppy Disk (All Tests)
Keyboard (All Tests)
COM Ports (All Tests)
LPT Ports (All Tests)
Pointer Device (All Tests)
3. Successful bootstrap of the computer installed operating system.
Operating systems supported:
• Windows for Workgroups
• Windows 95
• Windows NT Workstation
Remove any software that was put on the hard disk drive to enable repair of the
computer before shipping.
When completed, clean the outside of the computer with cleaning solution.
4-3
Troubleshooting
Diagnostics
Computers with the Windows 95 operating system installed have PC Care
diagnostics software factory installed on the hard disk drive. Use this software to
troubleshoot the computer.
Computers with the Window NT Workstation operating system have factory installed
software that includes an Administrative Tools group in the Program Manager menu.
This program group includes a Windows NT Diagnostics icon for launching the
Diagnostic software. Use this software to troubleshoot the computer.
Users can use the diagnostic diskettes to examine the computer’s current
configuration and locate faulty configurations. Users can also use the software on the
diagnostics diskettes to troubleshoot the computer.
To access the diagnostic software:
1. Insert the "For Emergency Use" diskette you received into the diskette drive
and then type:
A:\AMIDIAG
2. If you are unable to boot from the hard disk drive, you can instead boot
directly from the "For Emergency Use" diskette.
3. Once the program begins, follow the instructions displayed on the monitor
screen.
Refer to the README file on the "For Emergency Use" diskette for additional information.
4-4
Troubleshooting
4-5
Troubleshooting
Advanced Troubleshooting
Digital has a Customer Replaceable Unit (CRU) process during the warranty period
for:
• Digital monitors with screens less than 20 inches
• Mice
• Keyboards
• Speakers
• Other parts as defined by Digital as CRUs
The Digital CRU process provides for overnight shipment of the part directly to the
customer site. The Service provider gives the customer instructions for installing the
replacement unit and for returning the defective part. Customers are billed for the
specified part if they fail to return the part to Digital within ten days of the replacement
unit shipment.
In the following troubleshooting tables, “CRU Process” means that when a process is
determined to be broken, the Service provider should use the previously-described
CRU process.
NOTE: The following troubleshooting suggestions are not in any
specific order. They are merely a list of possible problems and
solutions.
4-6
Troubleshooting
Computer Troubleshooting
Problem Possible Cause Action
No response when the Computer is not plugged Turn off the computer, plug it in,
computer is turned on. in. and then turn it back on again.
No power at the wall outlet. Use another wall outlet.
Main logic board failure. Replace the main logic board.
Main logic board Set all appropriate
jumpers/switches jumpers/switches (Refer to Chapter
incorrectly set. 5).
CPU has failed. Replace the CPU.
Power supply has failed. Replace the power supply.
Voltage select switch is set Make sure the setting on the back
incorrectly. of the computer matches the
country’s voltage requirements.
Refer to the on-line Quick Setup
Guide for more information.
continued
4-7
Troubleshooting
continued
4-8
Troubleshooting
continued
4-9
Troubleshooting
continued
4-10
Troubleshooting
continued
4-11
Troubleshooting
continued
4-12
Troubleshooting
4-13
Troubleshooting
continued
4-14
Troubleshooting
continued
4-15
Troubleshooting
continued
4-16
Troubleshooting
continued
4-17
Troubleshooting
4-18
Troubleshooting
continued
4-19
Troubleshooting
continued
4-20
Troubleshooting
continued
4-21
Troubleshooting
4-22
Troubleshooting
Monitor Troubleshooting
Problem Possible Cause Action
Monitor power indicator is Monitor is turned off. Turn on the monitor.
not on.
Power cord is not Connect the power cord to the
connected. computer.
No power at wall outlet. Use another outlet.
The monitor-off timer Press [Shift] to reactivate monitor.
shut off the monitor.
Monitor has failed. To ensure the problem is a monitor
failure, if possible, try another monitor.
If the new monitor fails to operate,
follow the CRU Process to replace the
monitor.
Video controller has Replace the main logic board (Matrox
failed. graphics) or backplane (S3 graphics).
Power indicator is Follow the CRU Process to replace
defective. the monitor.
No screen display. Configuration error. Run the BIOS Setup utility to configure
the computer for correct video
operation.
Monitor brightness and Adjust the monitor brightness and
contrast controls are contrast controls.
incorrectly set.
The monitor-off timer Press [Shift] to reactivate monitor.
shut off the monitor.
continued
4-23
Troubleshooting
4-24
Troubleshooting
Audio Troubleshooting
Problem Possible Cause Action
Audio does not work. Sound, MIDI, mixer drivers Check the error messages for the
not installed. necessary drivers. In Windows
Control Panel, select “Drivers”,
then “Add” and install the
necessary driver(s).
Address contention. Two Check IRQ, I/O address, and DMA
or more devices might be settings in Windows 95, Windows
trying to access the same NT Workstation, or BIOS Setup.
address. Change settings as required.
Cables loose or not Make sure speaker and
properly connected. microphone plugs are in correct
jacks. Reconnect cables.
Onboard audio controller Run the BIOS Setup utility and set
disabled. the Integrated Audio to “Enabled.”
Bad audio chip or sound Replace the backplane or sound
card. card.
Main logic board has Replace the main logic board.
failed.
continued
4-25
Troubleshooting
4-26
Troubleshooting
4-27
Troubleshooting
CD-ROM Troubleshooting
Problem Possible Cause Action
Cannot access the CD- Device drivers not Install correct device drivers.
ROM drive. Error installed.
message reading drive x.
No disk in the CD-ROM Insert a disk.
drive.
CD-ROM drive tray is Close the tray.
open.
Onboard IDE interface Run the BIOS Setup utility and set
disabled (if IDE CD-ROM) the Local Bus IDE Adapter to
“Enabled.”
CD-ROM has failed. Replace the CD-ROM.
Cables have failed. Replace defective cables.
Power is on but CD-ROM No CD-ROM disk or CD- Insert a disk and close the tray.
drive indicator shows no ROM drive tray is open.
activity.
Check cable connections. Make sure cables are correctly
connected.
CD-ROM has failed. Replace the CD-ROM.
Cables have failed. Replace defective cables.
CD-ROM disk is spinning Application software not Run application software.
but CD-ROM drive is idle. running.
4-28
Troubleshooting
Error Messages
This section lists computer messages you might see or hear when you turn on power.
The computer messages are grouped as follows:
• POST and boot computer messages
• POST execution messages
• Beep codes
POST Messages
The POST displays messages to alert you to errors in hardware, software, and
firmware or to provide operating information about the computer.
Each time the POST displays a message on the screen, the computer's speaker
beeps twice. If an error occurs before the monitor is initialized, specific beep codes
sound to alert you to a problem. The following table lists a general grouping of
computer messages. In addition, each message is accompanied by text describing
the message and in most cases, a recommended solution to the problem.
4-29
Troubleshooting
continued
4-30
Troubleshooting
Message Description/Solution
Incorrect Drive A type Diskette drive A and/or B not correctly identified in the
- run SETUP BIOS Setup utility.
Incorrect Drive B type
Run the BIOS Setup utility and properly identify diskette
- run SETUP
drive A and/or B.
Invalid NVRAM media NVRAM access failed.
type
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace the main logic board.
Keyboard controller Check the keyboard connection. If the connection is
error secure, the keyboard or keyboard controller might have
Keyboard error failed. If the problem persists, replace the main logic
Keyboard locked - board or keyboard.
Unlock key switch
Monitor type does not Run the BIOS Setup utility and set the correct monitor
match CMOS - Run SETUP type.
Operating system not The operating system cannot be found on drive A or
found drive C.
Run the BIOS Setup utility and correctly identify drive A
or drive C.
Correctly install the operating system. Refer to the
supplied operating system documentation.
Press <F1> to resume, This message appears after any recoverable error
<F2> to Setup message.
Press [F1] to reboot or [F2] to enter the BIOS Setup
utility to make any necessary changes.
Real time clock error Battery failed BIOS test.
Replace battery and then run the BIOS Setup utility to
restore previous configuration information.
continued
4-31
Troubleshooting
Message Description/Solution
Shadow RAM Failed at Shadow RAM failed.
offset: nnnn
Run the BIOS Setup utility and disable failed shadow
memory region.
nnnn Shadow RAM passed Where nnnn is the amount of shadow RAM (in
kilobytes) that tested successfully.
RTC is dead - Replace Replace the battery and then run the BIOS Setup utility
and run SETUP to restore previous configuration information.
System BIOS shadowed This indicates that the computer’s BIOS was
successfully copied to shadow RAM.
System cache error - RAM cache failed.
Cache disabled
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace faulty processor.
System CMOS checksum Correct the address conflict using the BIOS Setup utility.
bad - run SETUP If the problem persists, replace the main logic board.
System RAM failed at System RAM failed.
offset: nnnn
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace any faulty SIMMs.
nnnn System RAM passed Where nnnn is the amount of system RAM (in kilobytes)
that tested successfully.
System timer error The computer’s timer test failed.
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace the main logic board.
UMB upper limit Displays the address of the upper limit of UMB. This
segment address: nnnn indicates the released segments of the BIOS that can
be reclaimed by a virtual memory manager.
Video BIOS shadowed This indicates that the computer’s video BIOS was
successfully copied to shadow RAM.
4-32
Troubleshooting
Message Description
230 Unexpected interrupts test
220 Shadow ROMs
210 Test RAM between 512K and 640K
200 Extended memory test
190 Set cache registers
180 Cache configuration
170 Real-time clock test
160 Keyboard test
150 Initial hardware interrupt
140 Co-processor test
130 Serial ports test
120 Parallel ports test
110 Initiate onboard SIO
100 Mouse test
95 CD-ROM initialize
90 Testing diskette drives
80 Testing hard disk drives
30 Setup power management
20 Enable IRQs
10 Setting time of day
4-33
Troubleshooting
Beep Codes
When POST finds an error and cannot display a message, the computer's speaker
emits a series of beeps to indicate the error and places a value in I/O port 80h. During
POST, if the video configuration fails or if an external ROM module fails a checksum
test, then the computer beeps three times (one long beep, and two short beeps).
The following table lists other fatal errors and their associated beep codes. Each
code represents the number of short beeps that are grouped together. Fatal errors
(errors that lock up the computer) are generally the result of a failed main logic board
or some other add-on component (SIMM, BIOS, computer battery, etc.).
Beep Error
Code
1 One short beep before boot
1-2 Search for option ROMs
1-2-2-3 BIOS ROM checksum
1-3-1-1 Test DRAM refresh
1-3-1-3 Test keyboard controller
1-3-4-1 Test 512K base address lines
1-3-4-3 Test 512K base memory
1-4-1-1 Test memory bus
2-1-2-3 Check ROM copyright notice
2-2-3-1 Test for unexpected interrupts
4-34
5
FRU Replacement
continued
5-1
FRU Replacement
DEC00828-2
5-2
FRU Replacement
5-3
FRU Replacement
Enclosure
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
11 74-50747-01 Option Filler Plate, PCI/ISA Slots
12 74-50733-01 Bracket, Base Side
13 70-32677-01 Enclosure, Low Profile
14 70-32675-01 Top Cover, with Bezel and Filler Panel
70-32893-01 Bezel, with Filler Panels
15 70-50742-01 Bezel Blank, 5.25” Drive
16 74-50762-01 Bracket, 3.5” FDD
17 70-32692-01 Assy, Control Panel
18 74-50734-01 Bracket, 3.5” HDD
19 12-45246-03 Fan, Tube Axial, With Brushless DC MO
20 74-50798-01 Air Duct
(1)
N/I 74-50912-01 3.5” FDD Shield, Blank
74-50913-01 Bezel, 3.5” FDD Blank
(1)
N/I 90-17008-02 Screw, Captive 6-32
(1)
N/I 74-50804-01 Rubber Feet
(1)
N/I 74-50911-01 Bracket, I/O Expansion
(1)
N/I 17-04372-01 Cable, Control Panel
(1)
N/I 74-50737-01 Card Guide, MLB
(1)
N/I 74-50958-01 Bracket, Hasp
(1)
N/I 74-50752-01 Bracket, EMI Shield, 5.25”
(1)
N/I 74-51734-01 Protective washer for riser card
(1)
N/I 74-50913-01 3.5 FDD bezel
(1)
N/I 74-50912-01 3.5 FDD shield
(1)
N/I 90-11334-01 Screw, 6-32 Machine
(1)
N/I = Not Illustrated
5-4
FRU Replacement
Storage Devices
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
21 PCXRJ-AD 1.44 MB Floppy Disk Drive Frost White Flat
Bezel
PCXRJ-AA Floppy Disk Drive, 3.5”, 3 Mode
22 PCXRA-AB RE-45B-E 850 MB IDE Disk Drive, 4500RPM, Quantum
Trailblazer
PCXRA-AE 1.6 GB IDE Disk Drive, 5200RPM, Western
Digital (Venturis FX only)
PCXRA-AI Hard Drive 640 MB FB640AT IDE 5400RPM
Quantum
PCXRE-AB 1280 MB Narrow SCSI Drive Quantum
PCXRA-AM 2.5 GB HDD
(2)
PCXRA-AJ Disk Drive IDE 1200 MB 5200 RPM 3
PCXRE-AA Hard Drive 1 GB SCSI Narrow Quantum
(2)
PCXRA-AN 2.1 GB IDE Disk Drive, Quantum TM2160A
RZ28C-E 2.0 GB SCSI HDD
PCXRA-DB 1.2 GB IDE Disk Drive, Quantum
PCXRA-AL 1.6 GB IDE Disk Drive, Quantum
PCXRA-AM 2.5 GB IDE Disk Drive, Quantum
(1)
N/I 90-08020-01 Screw, Machine 6-32 Pan .187 x XRCS (HDD)
(1)
N/I = Not Illustrated
(2)
Qualified only for Celebris FX computers
continued
5-5
FRU Replacement
PCXAT-DA
(2) Conner External SCSI Tape Drive
(1)
N/I 90-10961-01 Screw, Machine M3 Pan 4 mm XRCS SSP (CD-
ROM)
(1)
N/I 74-48510-01 Exchange Bracket 5.25” to 3.5”
(1)
N/I 79-49365-01 Holder, Drive Rail
(1)
N/I = Not Illustrated
(2)
Not qualified for Celebris FX computers
Cables
Orderable Spare Exchangeable Description
Part Spare Part
17-03460-13 Cable, Floppy
17-03461-10 IDE, Flat Cable, HDD
17-03461-12 IDE, Flat Cable, CD
17-04375-01 Cable, Network
17-04371-01 Wire Assembly, Video
5-6
FRU Replacement
Nameplates
Orderable Spare Exchangeable Description
Part Spare Part
74-48816-01 Digital Medallion
74-51175-02 Nameplate, Venturis FX
74-51175-03 Nameplate, Celebris FX
74-51176-02 Speed Button, 575
74-51176-04 Speed Button, 5100
74-51176-06 Speed Button, 5120
74-51176-08 Speed Button, 5133
74-51176-12 Speed Button, 5166
74-51176-30 Speed Button, 5200
74-51176-26 Speed Button, 575e, Venturis FX (bid box)
74-51176-27 Speed Button, 5100e, Venturis FX (bid box)
5-7
FRU Replacement
Miscellaneous
Orderable Spare Exchangeable Description
Part Spare Part
21-44145-38 21-40847-38 1 MB Video DRAM EDO 50 ns 256KX16X2
21-44141-38 Upgrade (not applicable for Venturis FXe models or
Celebris FX models with Matrox option)
PCXJF-AA Headset Labtec C-10
PCXJB-AD Microphone Goldtron
PCXLN-AA 2-button Mouse White, Retail, Bulk Packaged
30-46117-02 3-button Mouse, White
PCXJA-AG Midiland Speaker 7W w/ PWR Adapter
PCXJA-AF Midiland Speaker 7W w/o PWR Adapter
PCXJA-AE Midiland Speaker 10W w/ PWR Adapter
PCXJA-AD Midiland Speaker 10W w/o PWR Adapter
PCXZA-AA Adaptec 1540CP PnP
PCXZA-AB Adaptec 1540CF ISA (Japan)
PCXJD-AB Creative Labs PnP Sound Card
12-41670-01 Terminator, SCSI, 50P IDC, Single End
17-03895-03 Cable Assy, Non-Mold, Flat, RCPT (SCSI Internal)
30-42291-01 28.8 K Data/28.8 Fax Modem
30-42551-01 Adaptec 2940 PCI
30-44396-03 Ensonic Wave Card
30-47658-01 Power Adapter 12v DC 220V AC for Midiland
Speakers
30-47657-01 Power Adapter 12v DC 240V AC for Midiland
Speakers
30-47659-01 Power Adapter 12v DC 110/120V AC for Midiland
Speakers
74-49836-01 Bumper for MLB
54-24030-01 DE450-AA
54-24187-01 DE500-XA
PCXAG-AQ Matrox Millenium Video Card (576-05 version)
PCCAM-CA 2 MB Matrox Video RAM Module
PCCAM-CB 6 MB Matrox Video RAM Module
5-8
FRU Replacement
continued
5-9
FRU Replacement
DEC00826-2
5-10
FRU Replacement
5-11
FRU Replacement
Enclosure
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
13 70-32678-01 Enclosure, Short Tower
14 70-32803-01 Cover, L-Shape
15 74-50757-01 Side Panel Left
16 70-32680-01 Bezel, with Filler Panels
17 74-50755-01 Guide, Option Cards
18 74-50860-01 Bezel Blank, 5.25” Drive, Top
74-50861-01 Bezel Blank, 5.25” Drive, Middle
74-50862-01 Bezel Blank, 5.25” Drive, Bottom
19 74-50863-01 Control Panel
20 17-04372-02 Speaker/LED, Switch Wire Harness Assembly (for
Short Tower)
21 74-51237-01 Air Duct
(1)
N/I 74-50752-01 Bracket, EMI Shield, 5.25”
(1)
N/I 90-17008-02 Screw, Captive 6-32
(1)
N/I 74-51171-01 3.5” FDD Sheild, Blank
(1)
N/I 74-50914-01 Bezel, 3.5” FDD Blank
(1)
N/I 74-51239-01 Filler, Vent Cover, Bottom Front
(1)
N/I 74-51361-01 Vent Cover, Top Front
(1)
N/I 74-51362-01 Vent Cover, Top Rear
(1)
N/I 74-50804-01 Rubber Feet
(1)
N/I 74-50911-01 Bracket, I/O Expansion
(1)
N/I = Not Illustrated
5-12
FRU Replacement
Storage Devices
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
22 PCXRJ-AD 1.44 MB Floppy Disk Drive Frost White Flat Bezel
Generic
PCXRJ-AA Floppy Disk Drive, 3.5”, 3 Mode
23 RE-45B-E 850 MB IDE Disk Drive, 4500RPM, Quantum
Trailblazer
PCXRA-AL 1.6 GB IDE Disk Drive, 5200RPM, Western Digital
Hard Drive 640 MB FB640AT IDE 5400RPM
PCXRA-AI Quantum
1280 MB Narrow SCSI Drive Quantum
PCXRE-AB 2.5 GB HDD
PCXRA-AM Hard Drive 1 GB SCSI Narrow Quantum
PCXRE-AA 2.0 GB SCSI HDD
RZ28C-E
24 PCXRN-AA 6x IDE CD-ROM Drive
PCXRN-AF 8x IDE CD-ROM Drive
30-45370-01 5.25” SCSI 4x CD-ROM Drive
PCXAT-DA Conner External SCSI Tape Drive
TZK11-AA 2/4 GB QIC SCSI Internal
TLZ07 4.0/8.0 GB RDAT Drive
25 74-49365-01 Holder, Drive Rail
(1)
N/I 90-08020-01 Screw, Machine 6-32 PAN .187 XRCS (HDD)
(1)
N/I 90-40217-01 Screw, Machine M3 PAN 5MM XRCS CSZ (FDD
and CD-ROM)
(1)
N/I 74-48510-01 Exchange Bracket 5.25” to 3.5”
(1)
N/I 90-10961-01 Screw, Machine M3 PAN 4MM XRCS SSP
(CD-ROM)
(1)
N/I = Not Illustrated
5-13
FRU Replacement
Cables
Orderable Spare Exchangeable Spare Description
Part Part
17-03460-12 Cable, Floppy
17-03461-11 IDE, Flat Cable
17-04372-02 Cable, Control Panel
17-04373-01 Wire Assembly, Audio
17-04371-01 Wire Assembly, Video
30-43624-07 Audio Cable, CD-ROM
Nameplates
Orderable Spare Exchangeable Spare Description
Part Part
74-48816-01 Digital Medallion
74-51175-02 Nameplate, Venturis FX
74-51176-03 Speed Button, 575s
74-51176-05 Speed Button, 5100s
74-51176-07 Speed Button, 5120s
74-51176-09 Speed Button, 5133s
74-51176-11 Speed Button, 5150s
74-51176-13 Speed Button, 5166s
74-51176-20 Speed Button, 575sm
74-51176-21 Speed Button, 5100sm
74-51176-22 Speed Button, 5120sm
74-51176-23 Speed Button, 5133sm
74-51176-24 Speed Button, 5150sm
74-51176-25 Speed Button, 5166sm
5-14
FRU Replacement
Miscellaneous
Orderable Spare Exchangeable Spare Description
Part Part
21-44145-38 21-40847-38 1 MB Video DRAM EDO 50 ns 256KX16X2
21-44141-38 Upgrade
PCXJF-AA Headset Labtec C-10
PCXJB-AC Microphone Goldtron
PCXLN-AA 2-button Mouse White, Retail, Bulk Packaged
30-46117-02 3-button Mouse, White
PCXJA-AG Midiland Speaker 7W w/ PWR Adapter
PCXJA-AF Midiland Speaker 7W w/o PWR Adapter
PCXJA-AE Midiland Speaker 10W w/ PWR Adapter
PCXJA-AD Midiland Speaker 10W w/o PWR Adapter
PCXZA-AA Adaptec 1540CP PnP
PCXZA-AB Adaptec 1540CF ISA (Japan)
PCXJD-AB Creative Labs PnP Sound Card
12-41670-01 Terminator, SCSI, 50P IDC, Single End
17-03895-03 Cable Assy, Non-Mold, Flat, RCPT (SCSI
Internal)
30-42291-01 28.8 K Data/28.8 Fax Modem
30-42551-01 Adaptec 2940 PCI
30-44396-03 Ensonic Wave Card
30-47658-01 Power Adapter 12v DC 220V AC for Midiland
Speakers
30-47657-01 Power Adapter 12v DC 240V AC for Midiland
Speakers
30-47659-01 Power Adapter 12v DC 110/120V AC for
Midiland Speakers
74-49836-01 Bumper for MLB
5-15
FRU Replacement
Service Procedures
The following sections provide detailed service instructions for Venturis FX and
Celebris FX computers.
5-16
FRU Replacement
Recommended Tools
Have the following tools available:
• Multimeter (4½-inch digit)
• Phillips screwdriver
• Antistatic wrist strap (recommended, but not required)
5-17
FRU Replacement
5-18
FRU Replacement
5-19
FRU Replacement
5-20
FRU Replacement
DEC00749-2
5-21
FRU Replacement
Computer Components
The following sections identify the Venturis FX and Celebris FX computer
components including: main logic components, main logic board connectors (rear
panel), main logic board connectors, backplane components, expansion slots, main
logic board jumper locations, and memory configurations.
5-22
FRU Replacement
C D E
F
B
G
A K
I
H
DEC00752-2
5-23
FRU Replacement
5-24
FRU Replacement
B
C
DEC00752-3
5-25
FRU Replacement
5-26
FRU Replacement
A
C
G F
DEC00752-4
5-27
FRU Replacement
5-28
FRU Replacement
C D E
B F
G
A
H
J I
DEC00753-2
5-29
FRU Replacement
5-30
FRU Replacement
C D E F
G
H
A
I
L K J
DEC00985-2
5-31
FRU Replacement
5-32
FRU Replacement
D E F G
C
B J
I
A
M N L O DEC00754-2
5-33
FRU Replacement
5-34
FRU Replacement
ISA 2
PCI2
ISA 1
PCI1
DEC00753-3
Figure 5-10. Expansion Board Slots (Venturis FX and Celebris FX Low Profile)
5-35
FRU Replacement
5-36
FRU Replacement
PCI1
ISA1
PCI2
ISA2
ISA3
ISA4
DEC00754-3
5-37
FRU Replacement
5-38
FRU Replacement
J1
J3 1-2: On/Off J1
1-2/2-3: Enable/Disable Clear Password/Normal 1 2
3 4
Boot Block
Programming 3-4: On/Off 5 6
Recovery Mode/Normal 7 8
DEC00839
5-39
FRU Replacement
5-40
FRU Replacement
5-41
FRU Replacement
J12
J11
J10
J9
J8
J7
DEC00752-5
Figure 5-13. SIMM Socket Locations for Most Models (Some Models
Have 4 SIMM Sockets)
5-42
FRU Replacement
Memory Configurations
Socket Socket Socket Socket Socket(1) Socket(1) Total
J12 J11 J10 J9 J8 J7
4 MB 4 MB 8 MB
4 MB 4 MB 4 MB 12 MB
4 MB 4 MB 8 MB 16 MB
4 MB 4 MB 16 MB 24 MB
4 MB 4 MB 32 MB 40 MB
4 MB 4 MB 4 MB 4 MB 16 MB
4 MB 4 MB 4 MB 4 MB 4 MB 20 MB
4 MB 4 MB 4 MB 4 MB 8 MB 24 MB
4 MB 4 MB 4 MB 4 MB 16 MB 32 MB
4 MB 4 MB 4 MB 4 MB 32 MB 48 MB
4 MB 4 MB 8 MB 8 MB 24 MB
4 MB 4 MB 16 MB 16 MB 40 MB
4 MB 4 MB 32 MB 32 MB 72 MB
8 MB 8 MB
8 MB 8 MB 16 MB
8 MB 8 MB 4 MB 20 MB
8 MB 8 MB 8 MB 24 MB
8 MB 8 MB 16 MB 32 MB
8 MB 8 MB 32 MB 48 MB
8 MB 8 MB 8 MB 8 MB 32 MB
8 MB 8 MB 8 MB 8 MB 4 MB 36 MB
8 MB 8 MB 8 MB 8 MB 8 MB 40 MB
8 MB 8 MB 8 MB 8 MB 16 MB 48 MB
8 MB 8 MB 8 MB 8 MB 32 MB 64 MB
8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 48 MB
8 MB 8 MB 8 MB 8 MB 16 MB 16 MB 64 MB
8 MB 8 MB 8 MB 8 MB 32 MB 32 MB 96 MB
8 MB 8 MB 16 MB 16 MB 48 MB
8 MB 8 MB 16 MB 16 MB 4 MB 52 MB
8 MB 8 MB 16 MB 16 MB 8 MB 56 MB
8 MB 8 MB 16 MB 16 MB 16 MB 64 MB
8 MB 8 MB 16 MB 16 MB 32 MB 80 MB
8 MB 8 MB 16 MB 16 MB 8 MB 8 MB 64 MB
8 MB 8 MB 16 MB 16 MB 16 MB 16 MB 80 MB
8 MB 8 MB 16 MB 16 MB 32 MB 32 MB 112 MB
8 MB 8 MB 32 MB 32 MB 80 MB
8 MB 8 MB 32 MB 32 MB 4 MB 84 MB
8 MB 8 MB 32 MB 32 MB 8 MB 88 MB
(1) Sockets not installed on some models
continued
5-43
FRU Replacement
continued
5-44
FRU Replacement
5-45
FRU Replacement
5-46
FRU Replacement
NOTE: When replacing the main logic board, you must move
to the replacement main logic board, the processor chip and
other components, such as SIMMs. The processor chip and
the heat sink assembly should be removed and reinstalled as
a single assembly. There is no need to disassemble the
processor chip and heat sink.
5-47
FRU Replacement
DEC00959
5-48
FRU Replacement
5-49
FRU Replacement
5-50
FRU Replacement
DEC00921
5-51
FRU Replacement
DEC00752-7
5-52
FRU Replacement
DEC00752-19
5-53
FRU Replacement
DEC00752-11
5-54
FRU Replacement
5-55
FRU Replacement
DEC00752-8
5-56
FRU Replacement
5-57
FRU Replacement
DEC00752-21
5-58
FRU Replacement
5-59
FRU Replacement
DEC00752-22
5-60
FRU Replacement
5-61
FRU Replacement
DEC00752-23
5-62
FRU Replacement
5-63
FRU Replacement
DEC00891
Figure 5-24. Removing the Backplane (Venturis FX and Celebris FX Low Profile)
5-64
FRU Replacement
5-65
FRU Replacement
DEC00892
5-66
FRU Replacement
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Remove the screw.
4. Gently pull the expansion board from its socket.
5-67
FRU Replacement
DEC00960-4
5-68
FRU Replacement
5-69
FRU Replacement
Figure 5-27. Removing the Power Supply (Venturis FX and Celebris FX Low Profile)
5-70
FRU Replacement
5-71
FRU Replacement
5-72
FRU Replacement
5-73
FRU Replacement
DEC00890
Figure 5-29. Removing the Control Panel Assembly (Venturis FX and Celebris FX Low
Profile)
5-74
FRU Replacement
DEC01011
Figure 5-30. Removing the Front Air Duct (Venturis FX Short Tower)
5-75
FRU Replacement
5-76
FRU Replacement
5-77
FRU Replacement
DEC01010
5-78
FRU Replacement
5-79
FRU Replacement
DEC00917
5-80
FRU Replacement
5-81
FRU Replacement
DEC00757-8
Figure 5-34. Removing a 3½-Inch Device from Front Bay (Venturis FX and
Celebris FX Low Profile)
5-82
FRU Replacement
5-83
FRU Replacement
DEC00757-9
Figure 5-35. Removing a 5¼-Inch Device (Venturis FX and Celebris FX Low Profile)
5-84
FRU Replacement
5-85
FRU Replacement
G
F
C
B D
A E
C
DEC00762-2
Figure 5-36. IDE Drive Connections (Venturis FX and Celebris FX Low Profile)
5-86
FRU Replacement
5-87
FRU Replacement
Figure 5-37. Removing the Internal 3½-Inch Device (Venturis FX and Celebris FX Low
Profile)
5-88
FRU Replacement
5-89
FRU Replacement
Figure 5-38. Removing the Diskette Drive (Venturis FX and Celebris FX Low Profile)
5-90
FRU Replacement
5-91
FRU Replacement
C
B
B
A D
E
C
DEC0076
Figure 5-39. Diskette Drive Connections (Venturis FX and Celebris FX Low Profile)
5-92
FRU Replacement
5-93
FRU Replacement
DEC00758-11
5-94
FRU Replacement
5-95
FRU Replacement
DEC00758-12
Figure 5-41. Removing a 3½-Inch Device from Front Bay (Venturis FX Short Tower)
5-96
FRU Replacement
5-97
FRU Replacement
DEC00758-13
5-98
FRU Replacement
5-99
FRU Replacement
DEC00759-4
5-100
FRU Replacement
5-101
FRU Replacement
B C
H
.
B
B
D
G
F
E
DEC00961-2
5-102
FRU Replacement
5-103
FRU Replacement
5-104
FRU Replacement
5-105
FRU Replacement
B
A E
C
DEC00763-2
5-106
FRU Replacement
B
A E
C
DEC00763-2
5-107
6
Introduction
Device Mapping
6
This chapter provides a series of tables listing mapping and address information
related to computer memory and various main logic board devices (keyboard
controller, interrupt controller, DMA controller, etc.).
Your computer's memory and address locations are allocated at the factory to operate
within a standard PC environment. However, due to the number of optional devices
and/or expansion boards that are available, sometimes memory and address
locations need to be changed. For example, some network expansion boards require
a specific memory location. If that location is already allocated, a memory conflict
results and the expansion board will not operate as expected. Note that some
memory, I/O and interrupt locations can be changed using the BIOS Setup utility.
6-1
Device Mapping
6-2
Device Mapping
6-3
Device Mapping
6-4
Device Mapping
6-5
Device Mapping
6-6
A
Service Notes
A
A-1
Service Notes
A-2
Service Notes
A-3
Service Notes
A-4
Printed on
ER-BAAWW-SM. A01 Printed in U.S.A. Recycled Paper.