Venturis FX Service Manual

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Venturis FX and Celebris FX

Service Maintenance Manual


Venturis FX and Celebris FX
Service Maintenance Manual
Part Number: ER-BAAWW-SM. A01

Digital Equipment Corporation


September 1996
The information in this document is subject to change without notice and should not
be construed as a commitment by Digital Equipment Corporation.
Digital Equipment Corporation assumes no responsibility for any errors that might
appear in this document.
The software described in this document is furnished under a license and may be
used or copied only in accordance with the terms of such license. No responsibility is
assumed for the use or reliability of software or equipment that is not supplied by
Digital Equipment Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to
restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013.
Venturis FX and Celebris FX Service Maintenance Manual
Copyright Digital Equipment Corporation.
All Rights Reserved.
DEC, Celebris, Venturis, and the Digital logo are registered trademarks of Digital
Equipment Corporation
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium-Pro are registered trademarks of Intel Corporation
Microsoft, Windows 95, and Windows NT are registered trademarks of Microsoft
Corporation.
SIMM is a registered trademark of Wang Laboratories.
All other trademarks and registered trademarks are the property of their respective
holders.
The FCC wants you to know...
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user's authority to
operate this equipment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
The user may find the following booklet prepared by the Federal Communications
Commission helpful: How to Identify and Resolve Radio-TV Interference Problems.
This booklet is available from the U.S. Government Printing Office, Washington, D.C.,
20402. Stock No. 004-00398-5.
All external cables connecting to this basic unit need to be shielded. For cables
connecting to option boards, see the option manual or installation instructions.
This digital apparatus does not exceed the Class B limits for radio noise emissions set
out in the radio interference regulations of the Canadian Department of
Communications.
This equipment is in the 2nd Class category (information equipment to be used in a
residential area or an adjacent area thereto) and conforms to the standards set by the
Voluntary Control Council For Interference by Data Processing Equipment and
Electronic Office Machines aimed at preventing radio interference in such residential
area.
When used near a radio or TV receiver, it may become the cause of radio
interference.
Read the instructions for correct handling.
This equipment meets or exceeds requirements for safety in the U.S. (UL 1950),
Canada (CSA C22.2 No. 950), and Europe (EN 60950/IEC 950) with Nordic
requirements.
This equipment meets or exceeds the ergonomic requirements of ZH1/618 and is
certified to bear the GS mark by TUV Rheinland of Germany.

WARNING: There is a danger of battery explosion if a lithium


battery is incorrectly replaced. To prevent damage to your
computer, be sure the + side faces up when installing a new battery.
Also, be sure you replace the battery with either a Digital (P/N 12-
41474-05), Toshiba (P/N CR2032), or equivalent 3 V dc lithium
battery.

Depending on your locality, your computer’s battery might be


considered hazardous waste. Make sure you follow any state or
local statute to properly dispose of the old battery.
ADVARSEL: Der er fare for, at et lithiumbatteri eksploderer, hvis
det udskiftes ukorrekt. Undgå, at beskadige din computer - HUSK,
at + siden skal vende opad, når du installerer et nyt batteri. Du skal
udskifte batteriet med enten et Digital (delnummer 12-41474-05),
Toshiba (delnummer CR2032), eller tilsvarende 3 V jævnstrøms
lithiumbatteri.

Afhængig af dit lokalområde, er det muligt, at din computers batteri


betragtes som farligt affald. Husk, at følge evt. miljølove og lokale
bestemmelser, når du kasserer det gamle batteri.

VAROITUS: Litiumpatterit voivat räjähtää, jos ne asennetaan


väärin. Estääksesi tietokoneesi vaurioitumisen varmista, että
patteria asentaessasi sen positiivinen (+) puoli on ylöspäin. Tarkista
myös, että käyttämäsi uusi patteri on joko Digital (osa no. 12-41474-
05), Toshiba (osa no. CR2032) tai vastaavanlainen 3 voltin
tasavirtalitiumpatteri.

Asuinpaikastasi riippuen tietokoneesi patteria voidaan pitää


ongelmajätteenä. Pidä huoli, että hävität vanhan patterin voimassa
olevien lakien ja asetusten mukaisesti.
VARNING! Det kan förekomma en batteriexplosion om ett litium-
jonbatteri byts ut på felaktigt sätt. Förhindra att datorn skadas
genom att se till att plussidan (+) är uppåtvänd när du sätter i ett nytt
batteri. Det gamla batteriet får endast bytas ut mot ett Digital-batteri
(artikelnummer 12-41454-05), ett Toshiba-batteri (artikelnummer
CR2032) eller ett motsvarande litiumbatteri på 3 volt likström.

Datorbatterier anses vara miljöfarligt avfall i många länder. Du


måste följa alla lokala bestämmelser när du avyttrar ett gammalt
batteri.
1
Contents

Preface ............................................................................................................................... vii

1
Product Description
Introduction .......................................................................................................................... 1-1
Product Model Numbers ..................................................................................................... 1-2
Celebris FX Low Profile Model 1 Products.................................................................... 1-3
Celebris FX Products with 1 GB IDE HDDs .................................................................. 1-4
Celebris FX Products with 2 GB IDE HDDs .................................................................. 1-5
Celebris FX Products with Matrox Video ....................................................................... 1-6
Venturis FX Multimedia Products with 845 GB IDE HDDs........................................... 1-7
Venturis FX Multimedia Products with 1.6 GB IDE HDDs ............................................ 1-8
Venturis FX Multimedia Products with 2.4 GB IDE HDDs ............................................ 1-9
Venturis FX Bid Box Products with 630 MB IDE HDDs................................................ 1-10
Venturis FX Bid Box Products with 845 MB IDE HDDs................................................ 1-11
Venturis FX Bid Box Products with 1.2 GB IDE HDDs ................................................. 1-12
Venturis FX Low Profile Model 1 Products.................................................................... 1-13
Venturis FX Short Tower Model 1 Products .................................................................. 1-14
Venturis FX Low Profile with 845 MB IDE HDDs .......................................................... 1-15
Venturis FX Low Profile with 1.6 GB IDE HDDs ........................................................... 1-16
Venturis FX Low Profile with 2.4 GB IDE HDDs ........................................................... 1-17
Venturis FX Short Tower with 845 MB IDE HDDs ........................................................ 1-18
Venturis FX Short Tower with 1.6 GB IDE HDDs.......................................................... 1-19
Venturis FX Short Tower with 2.4 GB IDE HDDs.......................................................... 1-20
Related Material................................................................................................................... 1-21
Latest Product Information and Updates............................................................................ 1-22

i
Contents

2
BIOS Setup Utility
Running the BIOS Setup Utility........................................................................................... 2-1
Helpful Hints.................................................................................................................... 2-2
BIOS Setup Utility Options.................................................................................................. 2-3
Main................................................................................................................................. 2-4
Advanced ........................................................................................................................ 2-10
Security Options ............................................................................................................. 2-15
Power .............................................................................................................................. 2-18
Boot ................................................................................................................................. 2-20
Flash Utility .......................................................................................................................... 2-20

3
System Software
Introduction .......................................................................................................................... 3-1
Factory Installed Software .................................................................................................. 3-2
On-Line Documentation ................................................................................................. 3-2
Applications..................................................................................................................... 3-3
Operating System Kit .......................................................................................................... 3-6
Software Backup CD and Supplied Diskettes (Windows 95 and
Windows NT Workstation) ................................................................................................ 3-7
Configuring Video................................................................................................................ 3-8
Configuring Networking....................................................................................................... 3-8
Configuring Additional Hardware........................................................................................ 3-8
Using Diagnostics................................................................................................................ 3-9
Restoring the Computer’s Software ................................................................................... 3-10
Additional Device Drivers.................................................................................................... 3-11

4
Troubleshooting
Initial Troubleshooting ......................................................................................................... 4-1
Pass/Fail Criteria ................................................................................................................. 4-3
Diagnostics .......................................................................................................................... 4-4
ClientWORKS and DMI....................................................................................................... 4-5
Advanced Troubleshooting................................................................................................. 4-6
Computer Troubleshooting ................................................................................................. 4-7
Disk Drive Troubleshooting................................................................................................. 4-21
Monitor Troubleshooting ..................................................................................................... 4-23
Audio Troubleshooting ........................................................................................................ 4-25

ii
Contents

Network Interface Troubleshooting..................................................................................... 4-27


CD-ROM Troubleshooting................................................................................................... 4-28
Error Messages ................................................................................................................... 4-29
POST Messages ................................................................................................................. 4-29
POST and Boot Messages............................................................................................. 4-30
POST Execution Messages................................................................................................ 4-33
Beep Codes ......................................................................................................................... 4-34

5
FRU Replacement
Venturis FX and Celebris FX Low Profile FRU List ........................................................... 5-1
Enclosure ............................................................................................................................. 5-4
Storage Devices .................................................................................................................. 5-5
Cables .................................................................................................................................. 5-6
Nameplates.......................................................................................................................... 5-7
Miscellaneous ...................................................................................................................... 5-8
Venturis FX Short Tower FRU List ..................................................................................... 5-9
Enclosure ............................................................................................................................. 5-12
Storage Devices .................................................................................................................. 5-13
Cables .................................................................................................................................. 5-14
Nameplates.......................................................................................................................... 5-14
Miscellaneous ...................................................................................................................... 5-15
Service Procedures ............................................................................................................. 5-16
Recommended Tools .......................................................................................................... 5-17
Other Materials Needed ................................................................................................. 5-17
Special Tools Required .................................................................................................. 5-17
Remedial Diagnostic Test Software............................................................................... 5-18
Virus Software Information ............................................................................................. 5-18
BIOS Version Information............................................................................................... 5-19
Disconnect External Devices and Power ...................................................................... 5-19
Removing the Outside Cover ......................................................................................... 5-20
Computer Components ....................................................................................................... 5-22
Main Logic Board Components...................................................................................... 5-22
Main Logic Board Connectors (Rear Panel).................................................................. 5-24
Main Logic Board Connectors........................................................................................ 5-26
Venturis FX Low Profile Backplane Components and Connectors .................................. 5-28
Celebris FX Low Profile Backplane Components and Connectors .................................. 5-30
Venturis FX Short Tower Backplane Components and Connectors ................................ 5-32
Expansion Slots (Venturis FX and Celebris FX Low Profile)............................................. 5-34

iii
Contents

Expansion Slots (Venturis FX Short Tower) ...................................................................... 5-36


Main Logic Board Jumper Settings................................................................................ 5-38
Processor Jumper Settings............................................................................................ 5-40
Installing Additional Computer Memory ............................................................................. 5-40
Memory Configurations .................................................................................................. 5-42
Removing and Replacing Components ............................................................................. 5-45
Removing the Main Logic Board ................................................................................... 5-46
Removing an Adapter Card ........................................................................................... 5-48
Removing the SIMMs..................................................................................................... 5-50
Removing the Secondary Cache Module ..................................................................... 5-51
Removing Video Memory............................................................................................... 5-52
Removing a WaveTable Daughter Card....................................................................... 5-53
Removing the Lithium Battery........................................................................................ 5-54
Removing the Processor Heat Sink .............................................................................. 5-56
Removing the Processor................................................................................................ 5-58
Removing the Voltage Regulator Module (VRM) ......................................................... 5-60
Removing the Backplane (Venturis FX and Celebris FX Low Profile)......................... 5-62
Removing the Backplane (Venturis FX Short Tower)................................................... 5-64
Removing Expansion Boards ........................................................................................ 5-66
Removing the Power Supply (Venturis FX and Celebris FX Low Profile) ................... 5-68
Removing the Power Supply (Venturis FX Short Tower) ............................................. 5-70
Removing the Control Panel Assembly (Venturis FX and Celebris FX Low Profile) .. 5-72
Removing the Front Air Duct (Venturis FX Short Tower) ............................................. 5-74
Removing the Control Panel Assembly and Cable (Venturis FX Short Tower) .......... 5-75
Removing the Option Card Assembly (Venturis FX Short Tower)............................... 5-77
Removing the Wire Assembly, Headphone/Microphone (Venturis
FX Short Tower) ........................................................................................................... 5-78
Removing a 3½-Inch Device from Front Bay (Venturis FX and Celebris
FX Low Profile) ............................................................................................................. 5-80
Removing a 5¼-Inch Device (Venturis FX and Celebris FX Low Profile) ................... 5-82
IDE Drive Connections (Venturis FX and Celebris FX Low Profile)............................. 5-84
Removing the Internal 3½-Inch Device (Venturis FX and Celebris FX Low Profile)... 5-86
Removing the Diskette Drive (Venturis FX and Celebris FX Low Profile) ................... 5-88
Diskette Drive Connections (Venturis FX and Celebris FX Low Profile) ..................... 5-90
Removing the Front Bezel (Venturis FX Short Tower) ................................................. 5-92
Removing a 3½-Inch Device from Front Bay (Venturis FX Short Tower) ................... 5-94
Removing a 5¼-Inch Device (Venturis FX Short Tower) ............................................. 5-96
Removing an Internal 3½-Inch Device (Venturis FX Short Tower).............................. 5-98
IDE Drive Connections (Venturis FX Short Tower) ...................................................... 5-100
Removing the Diskette Drive (Venturis FX Short Tower) ............................................. 5-102
Diskette Drive Connections (Venturis FX Short Tower) ............................................... 5-104

iv
Contents

6
Device Mapping
Introduction .......................................................................................................................... 6-1
CPU Memory Address Map (Full Range)........................................................................... 6-2
I/O Address Map.................................................................................................................. 6-3
Computer Interrupt Levels................................................................................................... 6-5
DMA Channel Assignment.................................................................................................. 6-6

Service Notes ................................................................................................................. A-1

Figures
5-1. Venturis FX and Celebris FX Low Profile................................................................. 5-2
5-2. Venturis FX Short Tower........................................................................................... 5-10
5-3. Removing the Outside Cover ................................................................................... 5-21
5-4. Main Logic Board Components................................................................................ 5-23
5-5. Main Logic Board Components (Rear Panel).......................................................... 5-25
5-6. Main Logic Board Connectors .................................................................................. 5-27
5-7. Venturis FX Low Profile Backplane Components and Connectors........................ 5-29
5-8. Celebris FX Low Profile Backplane Components and Connectors........................ 5-31
5-9. Venturis FX Short Tower Backplane Components and Connectors ...................... 5-33
5-10. Expansion Board Slots (Venturis FX and Celebris FX Low Profile) ....................... 5-35
5-11. Expansion Board Slots (Venturis FX Short Tower) ................................................. 5-37
5-12. Main Logic Board Jumper Locations........................................................................ 5-39
5-13. SIMM Socket Locations for Most Models (Some Models
Have 4 SIMM Sockets)............................................................................................ 5-41
5-14. Removing the Main Logic Board .............................................................................. 5-47
5-15. Removing an Adapter Card...................................................................................... 5-49
5-16. Removing SIMMs...................................................................................................... 5-50
5-17. Removing a Secondary Cache Module ................................................................... 5-51
5-18. Removing Video Memory ......................................................................................... 5-52
5-19. Removing a WaveTable Daughter Card.................................................................. 5-53
5-20. Removing the Lithium Battery .................................................................................. 5-55
5-21. Removing the Processor Heat Sink ......................................................................... 5-57
5-22. Removing the Processor Heat Sink ......................................................................... 5-59
5-23. Removing the VRM................................................................................................... 5-61
5-24. Removing the Backplane (Venturis FX and Celebris FX Low Profile) ................... 5-63
5-25. Removing the Backplane (Venturis FX Short Tower) ............................................. 5-65
5-26. Removing Expansion Boards................................................................................... 5-67
5-27. Removing the Power Supply (Venturis FX and Celebris FX Low Profile).............. 5-69
5-28. Removing the Power Supply (Venturis FX Short Tower)........................................ 5-71

v
Contents

5-29. Removing the Control Panel Assembly (Venturis FX and


Celebris FX Low Profile) ......................................................................................... 5-73
5-30. Removing the Front Air Duct (Venturis FX Short Tower) ....................................... 5-74
5-31. Removing the Control Panel Assembly and Cable (Venturis FX Short Tower) ... 5-76
5-32. Removing the Option Card Assembly (Venturis FX Short Tower)......................... 5-77
5-33. Removing the Wire Assembly, Headphone/Microphone (Venturis
FX Short Tower) ...................................................................................................... 5-79
5-34. Removing a 3½-Inch Device from Front Bay (Venturis FX and
Celebris FX Low Profile) ......................................................................................... 5-81
5-35. Removing a 5¼-Inch Device (Venturis FX and Celebris FX Low Profile) ............. 5-83
5-36. IDE Drive Connections (Venturis FX and Celebris FX Low Profile)....................... 5-85
5-37. Removing the Internal 3½-Inch Device (Venturis FX and Celebris
FX Low Profile) ........................................................................................................ 5-87
5-38. Removing the Diskette Drive (Venturis FX and Celebris FX Low Profile) ............. 5-89
5-39. Diskette Drive Connections (Venturis FX and Celebris FX Low Profile)................ 5-91
5-40. Removing the Front Bezel........................................................................................ 5-93
5-41. Removing a 3½-Inch Device from Front Bay (Venturis FX Short Tower).............. 5-95
5-42. Removing a 5¼-Inch Device (Venturis FX Short Tower) ....................................... 5-97
5-43. Removing an Internal 3½-Inch Device (Venturis FX Short Tower)........................ 5-99
5-44. IDE Drive Connections (Venturis FX Short Tower)................................................. 5-101
5-45. Removing the Diskette Drive (Venturis FX Short Tower) ....................................... 5-103
5-46. Diskette Drive Connections (Venturis FX Short Tower) ......................................... 5-105

vi
Preface
P
This Service Maintenance Manual is a troubleshooting guide that can be used for
reference when servicing Venturis FX and Celebris FX computers.
Digital reserves the right to make changes to this Service Maintenance Manual
without notice. Accordingly, the illustrations and procedures in this document might
not apply to all Venturis FX and Celebris FX computers to be serviced since many of
the diagnostic tests are designed to test more than one product.

CAUTION: Digital recommends that only A+ certified


engineers attempt to repair this equipment. All troubleshooting
and repair procedures are detailed to support
subassembly/module level exchange. Because of the
complexity of the individual boards and subassemblies, no one
should atttempt to make repairs at the component level or make
modifications to any printed circuit board. Improper repairs can
create a safety hazard. Any indications of component
replacement or circuit board modifications might void any
warranty or exchange allowances.

vii
1
Introduction
Product Description
1
Venturis FX and Celebris FX computers are high-performance personnel computers
featuring the latest in computing technology. They can be used as stand-alone
computers, as clients, or as servers in a network environment. Developed using the
following state-of-the-art technology, these computers are the most value packed
computers in their class.
• Microprocessor  Pentium processor at 75, 100, 120, 133, 166, or 200 MHz
with 256 KB external cache (most models)
• Memory  At least 8 MB of EDO DRAM standard, expandable up to
192 MB using 32 MB SIMMs. For Venturis FXe models, at least 8 MB of
EDO DRAM standard, expandable up to 128 MB using 32 MB SIMMs
• Plug and Play  Optional Plug and Play compatible expansion boards are
automatically configured for easy installation.
• PCI local bus  The computer’s PCI architecture represents the latest in
local bus technology.

1-1
Product Description

• Onboard video  S3 64-bit graphics controller supports 2D performance


using DRAM-based technology. Built-in video playback acceleration to
enhance multimedia applications. 1 MB DRAM standard, expandable up to
2 MB. Note that Venturis FXe models only come with 1 MB of DRAM and
are not expandable. Also note that Venturis FXsm models come standard
with 2 MB of DRAM and are not expandable.
• Onboard Ethernet  On Celebris FX models, single 21040 Ethernet
controller for PCI bus: PCI bus clock up to 33 MHz, independent of network
clock. Full duplex operation supports IEEE, ANSI, and Ethernet standards.
Offers a 10Base-T connection to corporate networks.
• Onboard audio  On Venturis FXsm models, 16-bit stereo sound circuit
supports business and SoundBlaster Pro applications. 20 voice FM music
synthesizer. The internal computer speaker is connected to the audio
system with volume control (selected in the BIOS Setup utility) as the default
output device.

Product Model Numbers


The following sections provide product part numbers. In all cases the model
description describes the Pentium processors that ship with computers. For example,
5133 LP models come with a 133 MHz Pentium processor.

1-2
Product Description

Celebris FX Low Profile Model 1 Products


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• S3 Trio 64V+ video
• No hard disk drive
Part Number Description Additional Features
FR-BA0AX-B1 5133 LP U.S. Model 1 Country Kit, Media Kit
FR-BA0JX-B1 5133 LP Japanese Model 1 Country Kit, Media Kit
FR-BA0WW-B1 5133 LP Country Kit Required, Medial Kit
FR-BA1AX-B1 5166 LP U.S. Model 1 Country Kit, Media Kit
FR-BA1JX-B1 5166 LP Japanese Model 1 Country Kit, Media Kit
FR-BA1WW-B1 5166 LP Country Kit Required, Media Kit
FR-BA2AX-B1 5200 LP U.S. Model 1 Country Kit, Media Kit
FR-BA2JX-B1 5200 LP Japanese Model 1 Country Kit, Media Kit
FR-BA2WW-B1 5200 LP Country Kit Required, Media Kit

1-3
Product Description

Celebris FX Products with 1 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• S3 Trio 64V+ video
• 8x CD-ROM drive (Japanese products only)
• 1 GB IDE hard disk drive
Part Number Description Additional Features
FR-BA0AC-BA 5133 LP U.S. Country Kit, Windows 95
FR-BA0AN-BA 5133 LP U.S. Country Kit, Windows NT V3.51
FR-BA0AP-BA 5133 LP U.S. Country Kit, Windows NT V4.0
FR-BA0WW-BA 5133 LP Country Kit Required
FR-BA0JC-DA 5133 LP Japanese Country Kit, Windows 95
FR-BA0JN-DA 5133 LP Japanese Country Kit, Windows NT V3.51
FR-BA0JP-DA 5133 LP Japanese Country Kit, Windows NT V4.0
FR-BA1AC-BA 5166 LP U.S. Country Kit, Windows 95
FR-BA1AN-BA 5166 LP U.S. Country Kit, Windows NT V3.51
FR-BA1AP-BA 5166 LP U.S. Country Kit, Windows NT V4.0
FR-BA1WW-BA 5166 LP Country Kit Required
FR-BA1JC-DA 5166 LP Japanese Country Kit, Windows 95
FR-BA1JN-DA 5166 LP Japanese Country Kit, Windows NT V3.51
FR-BA1JP-DA 5166 LP Japanese Country Kit, Windows NT V4.0
FR-BA2AC-BA 5200 LP U.S. Country Kit, Windows 95
FR-BA2AN-BA 5200 LP U.S. Country Kit, Windows NT V3.51
FR-BA2AP-BA 5200 LP U.S. Country Kit, Windows NT V4.0
FR-BA2WW-BA 5166 LP Country Kit Required
FR-BA2JC-DA 5200 LP Japanese Country Kit, Windows 95
FR-BA2JN-DA 5200 LP Japanese Country Kit, Windows NT V3.51
FR-BA2JP-DA 5200 LP Japanese Country Kit, Windows NT V4.0

1-4
Product Description

Celebris FX Products with 2 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• S3 Trio 64V+ video
• 8x CD-ROM drive
• 2 GB IDE hard disk drive
Part Number Description Additional Features
FR-BA1AC-DB 5166 LP U.S. Country Kit, Windows 95
FR-BA1AN-DB 5166 LP U.S. Country Kit, Windows NT V3.51
FR-BA1AP-DB 5166 LP U.S. Country Kit, Windows NT V4.0
FR-BA1WW-DB 5166 LP Country Kit Required
FR-BA1JC-DB 5166 LP Japanese Country Kit, Windows 95
FR-BA1JN-DB 5166 LP Japanese Country Kit, Windows NT V3.51
FR-BA1JP-DB 5166 LP Japanese Country Kit, Windows NT V4.0
FR-BA2AC-DB 5200 LP U.S. Country Kit, Windows 95
FR-BA2AN-DB 5200 LP U.S. Country Kit, Windows NT V3.51
FR-BA2AP-DB 5200 LP U.S. Country Kit, Windows NT V4.0
FR-BA2WW-DB 5200 LP Country Kit Required
FR-BA2JC-DB 5200 LP Japanese Country Kit, Windows 95
FR-BA2JN-DB 5200 LP Japanese Country Kit, Windows NT V3.51
FR-BA2JP-DB 5200 LP Japanese Country Kit, Windows NT V4.0

1-5
Product Description

Celebris FX Products with Matrox Video


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• 1 GB IDE hard disk drive
• 8x CD-ROM drive
• Matrox video card
Part Number Description Additional Features
FR-BA1WW-HB 5166 LP Country Kit Required
FR-BA2WW-HB 5200 LP Country Kit Required

1-6
Product Description

Venturis FX Multimedia Products with 845 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• S3 Trio 64+ video with 2 MB of video RAM
• 6x CD-ROM drive
• 845 MB IDE hard disk drive
• Advanced audio
• Microphone and headset
Part Number Description Additional Features
FR-AA1AW-HB 5100SM U.S. Country Kit, Windows 95
FR-AA1WW-HB 5100SM Country Kit Required

1-7
Product Description

Venturis FX Multimedia Products with 1.6 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• S3 Trio 64+ video with 2 MB of video RAM
• 6x CD-ROM drive
• 1.6 GB IDE hard disk drive
• Advanced audio
• Microphone and headset
Part Number Description Additional Features
FR-AA1AW-HD 5100SM U.S. Country Kit, Windows 95
FR-AA1WW-HD 5100SM Country Kit Required
FR-AA3AW-HD 5133SM U.S. Country Kit, Windows 95
FR-AA3WW-HD 5133SM Country Kit Required
FR-AA5AW-HD 5166SM U.S. Country Kit, Windows 95
FR-AA5WW-HD 5166SM Country Kit Required

1-8
Product Description

Venturis FX Multimedia Products with 2.4 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB of external cache
• 16 MB of memory
• S3 Trio 64+ video with 2 MB of video RAM
• 6x CD-ROM drive
• 2.4 GB IDE hard disk drive
• Advanced audio
• Microphone and headset
Part Number Description Additional Features
FR-AA1AW-HE 5100SM U.S. Country Kit, Windows 95
FR-AA1WW-HE 5100SM Country Kit Required
FR-AA3AW-HE 5133SM U.S. Country Kit, Windows 95
FR-AA3WW-HE 5133SM Country Kit Required
FR-AA5AW-HE 5166SM U.S. Country Kit, Windows 95
FR-AA5WW-HE 5166SM Country Kit Required

1-9
Product Description

Venturis FX Bid Box Products with 630 MB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive (except FR-AB0AW-EA and
FR-AB0WW-EA)
• No external cache
• 8 MB of memory
• S3 Trio 64 video
• 630 MB IDE hard disk drive
Part Number Description Additional Features
FR-AB0AW-AA 575E U.S. Country Kit, Windows 95
FR-AB0AW-EA 575E U.S. Country Kit, Windows 95
FR-AB0WW-AA 575E Country Kit Required
FR-AB0WW-EA 575E Country Kit Required
FR-AB1AW-AA 5100E U.S. Country Kit, Windows 95
FR-AB1WW-AA 5100E Country Kit Required

1-10
Product Description

Venturis FX Bid Box Products with 845 MB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• No external cache
• 8 MB of memory
• S3 Trio 64 video
• 845 MB IDE hard disk drive
Part Number Description Additional Features
FR-AB0AW-AB 575E U.S. Country Kit, Windows 95
FR-AB0WW-AB 575E Country Kit Required
FR-AB1AW-AB 5100E U.S. Country Kit, Windows 95
FR-AB1WW-AB 5100E Country Kit Required
FR-AB2AC-AB 5120E U.S. Country Kit, Windows 95
FR-AB2WW-AB 5120E Country Kit Required

1-11
Product Description

Venturis FX Bid Box Products with 1.2 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• No external cache
• 8 MB of memory
• S3 Trio 64 video
• 1.2 GB IDE hard disk drive
Part Number Description Additional Features
FR-AB0AW-AC 575E U.S. Country Kit, Windows 95
FR-AB0WW-AC 575E Country Kit Required
FR-AB1AW-AC 5100E U.S. Country Kit, Windows 95
FR-AB1WW-AC 5100E Country Kit Required

1-12
Product Description

Venturis FX Low Profile Model 1 Products


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• No external cache
• 8 MB of memory
• S3 Trio 64V+ video
• No hard disk drive
Part Number Description Additional Features
FR-A70AX-A1 575 LP U.S. Model 1 Country Kit, Media Kit
FR-A70WW-A1 575 LP Country Kit Required, Medial Kit
FR-A71AX-A1 5100 LP U.S. Model 1 Country Kit, Media Kit
FR-A71WW-A1 5100 LP Country Kit Required, Medial Kit
FR-A72WW-A1 5120 LP Country Kit Required, Medial Kit
FR-A73AX-A1 5133 LP U.S. Model 1 Country Kit, Media Kit
FR-A73WW-A1 5133 LP Country Kit Required, Medial Kit
FR-A74AX-A1 5150 LP U.S. Model 1 Country Kit, Media Kit
FR-A74WW-A1 5150 LP Country Kit Required, Medial Kit
FR-A75AX-A1 5166 LP U.S. Model 1 Country Kit, Media Kit
FR-A75WW-A1 5166 LP Country Kit Required, Medial Kit

1-13
Product Description

Venturis FX Short Tower Model 1 Products


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• No external cache
• 8 MB of memory
• S3 Trio 64V+ video
• No hard disk drive
Part Number Description Additional Features
FR-A81AX-A1 5100 ST U.S. Model 1 Country Kit, Media Kit
FR-A81WW-A1 5100 ST Country Kit Required, Medial Kit
FR-A83AX-A1 5133 ST U.S. Model 1 Country Kit, Media Kit
FR-A83WW-A1 5133 ST Country Kit Required, Medial Kit
FR-A85AX-A1 5166 ST U.S. Model 1 Country Kit, Media Kit
FR-A85WW-A1 5166 ST Country Kit Required, Medial Kit

1-14
Product Description

Venturis FX Low Profile with 845 MB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive (not available for all models)
• 256 KB external cache
• 8 MB of memory
• S3 Trio 64V+ video
• 6x CD-ROM drive (not available on all models)
• 845 MB IDE hard disk drive
Part Number Description Additional Features
(1)
FR-A70AW-EB 575 LP U.S. Country Kit, Windows 95
FR-A70WW-AB 575 LP Country Kit Required
(1)
FR-A70WW-EB 575 LP Country Kit Required
FR-A71AW-AB 5100 LP U.S. Country Kit, Windows 95
(1)
FR-A71AW-EB 5100 LP U.S. Country Kit, Windows 95
FR-A71WW-AB 5100 LP Country Kit Required
(1)
FR-A71WW-EB 5100 LP Country Kit Required
(2)
FR-A71WW-GB 5100 LP Country Kit Required
(1)
FR-A72AW-EB 5120 LP U.S. Country Kit, Windows 95
FR-A72WW-AB 5120 LP Country Kit Required
(1)
FR-A72WW-EB 5120 LP Country Kit Required
(1)
FR-A73AW-EB 5133 LP U.S. Country Kit, Windows 95
FR-A73WW-AB 5133 LP Country Kit Required
(1)
FR-A73WW-EB 5133 LP Country Kit Required
(2)
FR-A73WW-GB 5133 LP Country Kit Required
(2)
FR-A75WW-GB 5166 LP Country Kit Required
(1)
3½-inch 1.44 MB diskette drive not included
(2)
6x CD-ROM included

1-15
Product Description

Venturis FX Low Profile with 1.6 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB external cache
• 16 MB of memory
• S3 Trio 64V+ video
• 1.6 GB IDE hard disk drive
Part Number Description Additional Features
FR-A71AW-BD 5100 LP U.S. Country Kit, Windows 95
FR-A71WW-BD 5100 LP Country Kit Required
FR-A72AW-BD 5120 LP U.S. Country Kit, Windows 95
FR-A72WW-BD 5120 LP Country Kit Required
FR-A73AW-BD 5133 LP U.S. Country Kit, Windows 95
FR-A73WW-BD 5133 LP Country Kit Required
FR-A74AW-BD 5150 LP U.S. Country Kit, Windows 95
FR-A74WW-BD 5150 LP Country Kit Required
FR-A75AW-BD 5166 LP U.S. Country Kit, Windows 95
FR-A75WW-BD 5166 LP Country Kit Required

1-16
Product Description

Venturis FX Low Profile with 2.4 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB external cache
• 16 MB of memory
• S3 Trio 64V+ video
• 2.4 GB IDE hard disk drive
Part Number Description Additional Features
FR-A71AW-BE 5100 LP U.S. Country Kit, Windows 95
FR-A71WW-BE 5100 LP Country Kit Required
FR-A72AW-BE 5120 LP U.S. Country Kit, Windows 95
FR-A72WW-BE 5120 LP Country Kit Required
FR-A73AW-BE 5133 LP U.S. Country Kit, Windows 95
FR-A73WW-BE 5133 LP Country Kit Required
FR-A74AW-BE 5150 LP U.S. Country Kit, Windows 95
FR-A74WW-BE 5150 LP Country Kit Required
FR-A75AW-BE 5166 LP U.S. Country Kit, Windows 95
FR-A75WW-BE 5166 LP Country Kit Required

1-17
Product Description

Venturis FX Short Tower with 845 MB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB external cache
• 8 MB of memory
• S3 Trio 64V+ video
• 6x CD-ROM drive (not available on all models)
• 845 MB IDE hard disk drive
Part Number Description Additional Features
FR-A80AW-AB 575 ST U.S. Country Kit, Windows 95
FR-A80WW-AB 575 ST Country Kit Required
FR-A81WW-AB 5100 ST Country Kit Required
(1)
FR-A81WW-GB 5100 ST Country Kit Required
(1)
FR-A83WW-GB 5133 ST Country Kit Required
(1)
FR-A85WW-GB 5166 ST Country Kit Required
(1)
6x CD-ROM included

1-18
Product Description

Venturis FX Short Tower with 1.6 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB external cache
• 16 MB of memory
• S3 Trio 64V+ video
• 1.6 GB IDE hard disk drive
Part Number Description Additional Features
FR-A81AW-BD 5100 ST U.S. Country Kit, Windows 95
FR-A81WW-BD 5100 ST Country Kit Required
FR-A82AW-BD 5120 ST U.S. Country Kit, Windows 95
FR-A83AW-BD 5133 ST U.S. Country Kit, Windows 95
FR-A83WW-BD 5133 ST Country Kit Required
FR-A84WW-BD 5150 ST Country Kit Required
FR-A85AW-BD 5166 ST U.S. Country Kit, Windows 95
FR-A85WW-BD 5166 ST Country Kit Required

1-19
Product Description

Venturis FX Short Tower with 2.4 GB IDE HDDs


The following products all come with:
• A 3½-inch 1.44 MB diskette drive
• 256 KB external cache
• 16 MB of memory
• S3 Trio 64V+ video
• 2.4 GB IDE hard disk drive
Part Number Description Additional Features
FR-A81AW-BE 5100 ST U.S. Country Kit, Windows 95
FR-A81WW-BE 5100 ST Country Kit Required
FR-A82AW-BE 5120 ST U.S. Country Kit, Windows 95
FR-A83AW-BE 5133 ST U.S. Country Kit, Windows 95
FR-A83WW-BE 5133 ST Country Kit Required
FR-A84WW-BE 5150 ST Country Kit Required
FR-A85AW-BE 5166 ST U.S. Country Kit, Windows 95
FR-A85WW-BE 5166 ST Country Kit Required

1-20
Product Description

Related Material
The following related material is available:

Document Title Order Number Description


Service Quick ER-BAAWW-SR Provides troubleshooting information
Reference that can be used when servicing
Venturis FX and Celeblis FX
comptuers.
Quick Setup Guide ER-BAAWW-IM (Multilanguage)* Describes how to initially setup
ER-BAAWW-IJ (Japanese) Venturis FX and Celebris FX
computers.
System Reference ER-BAAWW-UA (English) Describes how to operate, configure,
ER-BAAWW-UJ (Japanese) and upgrade Venturis FX and
Celebris FX computers.
System Solutions ER-PCDSS-UA (English) Provides end-user troubleshooting
ER-PCDSS-UM (Multilanguage)* information should a Venturis FX or
ER-PCDSS-UJ (Japanese) Celebris FX computer fail to operate
after initial setup or after installing
optional devices.
System Software ER-B00WW-GA (English) Provides information on the operating
ER-B00WW-GM (Multilanguage)* system, utilities, and device drivers
that came with Venturis FX and
Celebris FX computers.
Warranty and EK-PCHWW-CM (Multilanguage)* Provides warranty information and a
Service listing of phone numbers for technical
support.
Backup Media Kit QC-04J8A-HW Celebris FX Backup Media Kit.
QC-04K8A-HW Venturis FX Backup Media Kit.
* Multilanguage includes: English, French, Italian, German, and Spanish.

1-21
Product Description

README files come with the factory installed software and on the supplied backup
CD-ROM disk. These files contain useful setup, configuration, and operation
information. Read this information first.

Latest Product Information and Updates


You can access product information and download the latest BIOS, device drivers,
and software updates using the Internet at:
• http://www.pc.digital.com
• http://www.pc.digital.com/~ftp
You can also access software updates through Digital’s Bulletin Board Service (BBS)
by calling:
In the United States: (508) 496-8800
Digital hosts a number of conferences on Compuserve featuring a wide range of
topics. Enter GO DEC to reach Digital’s main menu page. For information on PC
integration, enter: GO DEC PC.

1-22
2
Running the BIOS Setup Utility
BIOS Setup Utility
2
The BIOS Setup utility enables you to select and store permanently information about
the computer's hardware and software in the battery-backed memory of the CMOS
RAM. This information takes effect each time the computer boots and can be
changed any time you run setup.
You should use the BIOS Setup utility if you experience problems with the hard disk or
if you need to reconfigure or expand the computer. In addition, the BIOS Setup utility
might need to be used to modify the configuration after adding or removing hardware,
or changing computer settings.

CAUTION: The computer was setup for normal operation at the


factory and will operate properly without additional configuring.

It is important for you to read carefully and understand this chapter


before attempting to modify the computer's factory settings.
Changing some settings might cause the computer to operate
improperly.
To access the BIOS Setup utility, perform the following steps:
1. Turn on the computer and allow the Power-On Self Test (POST) to complete.
2. Make a note of any configuration errors listed, and then press [F2] to display
the Main menu.
3. Follow the instructions on the monitor screen and any on-line help pop-up
screens to configure you computer.

2-1
BIOS Setup Utility

Helpful Hints
• Several keyboard keys are assigned to help you select menus and sub-
menus, options, change option values, and display help information. These
keys are displayed at the bottom of the main menu and from the General
Help pop-up screen.
• Item-specific help is available anytime during the setup process and appears
at the right of the setup screen when an option is highlighted. This on-line
help provides information about a highlighted option.
• Select Save Changes & Exit to save all Setup values.
• Select Discard Changes & Exit to exit Setup without recording any changes.
• Select Get Default Values to set all Setup options to their default values.
• Select Load Previous Changes to restore all CMOS values from the last
session.
• Select Save Changes to save all selections without exiting Setup.
• Press [Esc] to exit the BIOS Setup utility.

2-2
BIOS Setup Utility

BIOS Setup Utility Options


The following Help topics list the BIOS options that can be updated or modified by
using the BIOS Setup utility, according to the various sub-menus under which they
appear.
• Main Menu Options  Sets basic computer configuration options (time, date,
video, etc.).
• Advanced Options  Sets advanced features to increase computer
performance (COM ports, LPT ports, etc.).
• Security Options  Sets passwords and backup data reminders.
• Power Options  Sets power saving options to increase the life of the
computer.
• Boot Options  Sets the boot sequence for devices.
• Exit  Provides options for saving changes and leaving the BIOS Setup
utility. Refer to “Navigating,” in the BIOS Setup utility, for additional
information.

NOTE: The following tables list the BIOS Setup Menu options
available for Venturis FX and Celebris FX computers. Note that an “
* ” that follows an option in the Settings column indicates the factory
default setting.

2-3
BIOS Setup Utility

Main
Menu Fields Settings Comments
System time Current time Displays the current time.
System date Current date Displays the current date.
Language English* Language default depends on the language of the
Español factory installed software. Two languages are
Français
available at a time, for example, English and
Deutsch
Italiano French. You can then switch between the two
languages. To switch to another supported BIOS
language, you must flash the BIOS.
Diskette drive A/ 1.44 MB, 3½* Sets the size and density of diskette drives.
Diskette drive B 2.88 MB, 3½
Not Installed*
360 KB, 5¼
1.2 MB, 5¼
720 KB, 3½
IDE Adapter 0/1 Master/Slave
Autotype fixed disk [Press Enter] Press [Enter] to detect and fill in the installed hard
disk drive parameters in the remaining fields.
(1)
Type None* Selecting 1 to 14 and 16 to 39 automatically fills in
1 to 14 the remaining fields in this menu.
Rsrv
16 to 39 Selecting User enables the remaining fields to be
User filled in manually, using the installed hard disk
Auto drive’s parameters.
(2)

CD
If a CD-ROM reader is used for the IDE drive, you
must select CD. You can select Auto for an HDD.
(1)
These fields are automatically filled in if your computer auto-detected an installed hard disk drive.
(2)
Incorrect settings can cause the computer to malfunction.

continued

2-4
BIOS Setup Utility

Menu Fields Settings Comments


(1)
Cylinders 0 to 4095 Displays the number of cylinders.
(1)
Heads 1 to 64 Displays the number of heads.
(1)
Sectors/track 0 to 63 Displays the number of sectors/track.
(1)
Write precomp 0 to 4095 Displays the number of cylinders that have their
None write timing changed.
Multi-sector transfers Disabled* Determines the number of sectors per block for
2 sectors multiple sector transfers.
4 sectors
8 sectors Auto refers to the size the disk returns when
16 sectors queried.
Auto
LBA control mode Disabled* Enabling this option causes Logical Block
Enabled Addressing (LBA) instead of cylinders and heads.
Select Disabled for IDE hard disk drives that are
up to 528 MB in size. When using an IDE drive
larger than 528 MB and an operating system that
supports LBA, select Enable. MS-DOS and
Windows are examples of operating systems that
support LBA.
32-bit I/O Enabled Enables or disables the 32-bit, hard disk drive
Disabled* data transfer option. Enabling this option speeds
up data transfers; ensure that your HDD supports
32-bit I/O transfers.
Transfer mode Standard* Selects the method to transfer data to and from
Fast PIO1 the HDD. If you select the user autotype for the
Fast PIO2
HDD, Setup automatically selects the optimum
Fast PIO3
Fast PI04 transfer mode is selected.

Video system EGA / VGA* Sets the video controller type.


CGA 80x25
Monochrome
(1)
These fields are automatically filled in if the computer auto-detected an installed hard disk drive.

continued

2-5
BIOS Setup Utility

Menu Fields Settings Comments


Memory and Cache:
Internal cache Enabled* Enables or disables the processor's internal
Disabled cache.
External cache Enabled* Your computer’s external cache operates in
(if installed) Disabled write-back mode if you select Enabled.
Your computer automatically detects if an
external cache is or is not installed and sets the
appropriate setting.
System BIOS shadow Enabled* Always set to Enabled.
Cache system BIOS Enabled* This option enables the system BIOS to be
Disabled cached in the internal cache and external cache
(if installed). This increases computer
performance because BIOS instructions can be
executed in cache instead of RAM.
Enabled is the recommended setting.

continued

2-6
BIOS Setup Utility

Menu Fields Settings Comments


Video BIOS shadow Enabled* The main logic board reserves an area of
Disabled DRAM for a copy of video BIOS ROM. This
DRAM called "shadow memory" is write-
protected and has the same addresses as the
video BIOS ROM locations. When video BIOS
ROM is shadowed, the ROM information is
copied into an appropriate area in DRAM. This
increases the computer's performance because
the video BIOS instructions are in fast DRAM
instead of ROM.
Enabled is the recommended setting.
Cache video BIOS Enabled* This option enables the video BIOS to be
Disabled cached in the internal cache and external cache
(if installed). This increases computer
performance because video BIOS instructions
can be executed in cache instead of RAM.
Enabled is the recommended setting.
Shadow 16K at: Enabled Enables or disables shadowing of individual
C8000h Disabled* segments of ROM to increase computer
CC000h performance.
D0000h
CAUTION: Some option ROMs do not operate
D4000h
properly when shadowed.
D8000h
DC000h

continued

2-7
BIOS Setup Utility

Menu Fields Settings Comments


AT bus space Disabled* Memory hole not available; upper memory is
contiguous.
F80000h, 0.5 MB Sets the memory hole at address F800000
with 0.5 MB memory available. Note that this
memory hole is reserved by some network
cards.
F00000h, 1 MB Sets the memory hole at address F00000
with 1 MB memory available.
Extended memory Compatibility* Select the BIOS report mechanism for the
report Non-compatibility amount of external memory.
Select Compatibility when using a
conventional operating system.
Select Non-compatibility for extended
memory above 64 MB under Windows NT.
Boot Options
Summary screen Enabled* Enabling this option causes the computer to
Disabled display configuration parameters (in the form
of a summary screen) during boot.
Quiet boot Enabled Enables or disables the display of POST
Disabled* messages. Quiet Boot, when enabled,
displays the Digital logo, instead of POST
messages.
Floppy check Enabled* Enabled permits verification of FDD type at
Disabled boot. Disabled prevents FDD verification and
speeds up the boot process.

continued

2-8
BIOS Setup Utility

Menu Fields Settings Comments


Keyboard Features
NumLock Auto* Turns NumLock on or off each time the
On computer boots.
Off
If Auto is selected, the computer will turn on
NumLock if it detects a numeric keypad.
Key click Disabled* Enables or disables the audible key click
Enabled feature.
Keyboard auto-repeat 2/sec Sets the number of times a second to repeat
rate 6/sec a keystroke while the key is held down.
10/sec
13.3/sec
18.5/sec
21.8/sec
26.7/sec
30/sec*
Keyboard auto-repeat 1/4 sec Sets the delay time after a key is held down
delay 1/2 sec* before it begins to repeat a keystroke.
3/4 sec
1 sec
System memory Not user selectable Displays the amount of base (conventional)
memory each time the computer boots.
Extended memory Not user selectable Displays the amount of extended memory
each time the computer boots.

2-9
BIOS Setup Utility

Advanced
Menu Fields Settings Comments
Plug & Play O/S Yes* Select Yes if using a Plug & Play operating
No system such as Windows 95. Otherwise, select
No.
Reset configuration Yes Select Yes to clear the system configuration
No* data if you suspect it is corrupted, which
sometimes occurs after a power outage. This
option also clears the Plug & Play databases.
After you input correct settings (or accept the
default settings), the computer switches this
setting back to No.
If you do not need to clear system configuration
data, leave the setting at No.
Large disk access DOS* Select DOS if you have MS-DOS installed.
mode Other
Select Other if you have another operating
system installed.
A large disk drive constitutes one that has more
than 1024 cylinders, 16 heads, or 63 tracks per
sector.

continued

2-10
BIOS Setup Utility

Menu Fields Settings Comments


Integrated Peripherals
Mouse port Disabled Enables or disables the mouse port.
Enabled*
Parallel port Auto Enables or disables the onboard port at the
Disabled specified address.
3BC, IRQ 7
378, IRQ 7* NOTE: Two devices cannot share the same IRQ.
278, IRQ 5 Also, choosing Disabled makes the parallel port
unusable.
Auto is the recommended setting.
Parallel port mode Sets the onboard parallel port mode.
Compatible mode Standard printer connection.
Bi-directional PS/2 compatible mode and able to receive data.
mode*
EPP 1.7 Enhanced parallel port mode.
EPP 1.9
Selection based on what EPP version the printer
supports.
Only choose a mode that your parallel port
device (such as a printer) supports. Check the
parallel port device documentation for this
information. If this information cannot be
located, use the default setting.
ECP-DMA1 mode Extended capabilities port mode.
ECP-DMA3 mode

continued

2-11
BIOS Setup Utility

Menu Fields Settings Comments


Serial port 1 Auto Enables or disables onboard serial port 1 at the
Disabled specified address.
3F8, IRQ 4*
2F8, IRQ 3 Select Auto unless interrupts IRQ4 and/or IRQ3 are
3E8, IRQ4 allocated as a computer resource.
2E8, IRQ3
Two devices cannot share the same IRQ. Choosing
Disable makes serial port 1 unusable. If you select
Auto, Setup configures COM1 to address = 3F8h and
IRQ = 4 if they are available.
Auto is the recommended setting.
Serial port 2 Auto Enables or disables onboard serial port 2 at the
Disabled specified address.
3F8, IRQ 4
2F8, IRQ 3* Select Auto unless interrupts IRQ4 and/or IRQ3 are
3E8, IRQ4 allocated as a computer resource.
2E8, IRQ3
Two devices cannot share the same IRQ. Choosing
Disable makes serial port 2 unusable. If you select
Auto, Setup configures COM2 to address = 2F8h and
IRQ = 3 if they are available.
Auto is the recommended setting.

continued

2-12
BIOS Setup Utility

Menu Fields Settings Comments


Integrated audio Enabled* Enables or disables the onboard sound chip; it is
(If available) Disabled SoundBlaster PRO compatible.
Audio DMA DMA0 Determines the system DMA resource that the sound
DMA1* chip is to use.
DMA3
Disabled
Audio IRQ IRQ5* Determines the system IRQ resource that the sound
IRQ7 chip is to use.
IRQ10
Audio 3-D mode Stereo* Stereo selects stereophonic 3-D, sound. Disable
Disabled prevents 3-D sound. Mono selects monaural
Mono
(monophonic) 3-D sound.
System speaker Medium* Determines the system speaker output volume.
volume Hi
Disabled
Diskette controller Enabled* Enables or disables the onboard diskette controller.
Disabled
Exchange diskette Disabled* Logically exchanges physical diskette drive
drives Enabled designations.
Diskette write Disabled* Enables or disables the selected diskette drive’s write
protection Enabled protect option.
Local bus IDE Disabled Enables or disables the local bus IDE adapter.
adapter Both* Both enables both the primary and secondary adapters.
Primary
Primary enables only the primary adapter while
Secondary
Secondary enables only the secondary adapter.
Advanced Chipset Control
VGA palette snoop Enabled Enable informs the VGA and non-VGA compatible
Disabled* cards not to claim VGA palette writes.
Monitor type Color* Sets color or monochrome as the monitor type
Monochrome connected to the computer.
continued

2-13
BIOS Setup Utility

Menu Fields Settings Comments


PCI Device
Integrated ethernet Enabled* Enables or disables the onboard ethernet,
Disabled if installed
Default latency timer Yes* Yes means the system uses the minimum
No latency required by the device. If Yes, do
not set the latency timer for Ethernet.
Latency timer 0040* Sets the minimum guaranteed time slice
0048 allocated to the ethernet bus master in PCI
0050
bus-clock units.
0058
PCI Device Slot 1
Default latency timer Yes* Yes means the system uses the minimum
No latency required by the device. If Yes, do
not set the latency timer for PCI device slot
1.
Latency timer 0040* Sets the minimum guaranteed time slice
0048 allocated to the bus master in PCI bus-
0050
clock units.
0058
PCI Device Slot 2
Default latency timer Yes* Yes means the system uses the minimum
No latency required by the device. If Yes, do
not set the latency timer for PCI device slot
2.
Latency timer 0040* Sets the minimum guaranteed time slice
0048 allocated to the bus master in PCI bus-
0050
clock units.
0058

2-14
BIOS Setup Utility

Security Options
Menu Fields Settings Comments
Supervisor password Not user selectable Indicates whether or not the
is (Disabled)* supervisor's password is enabled or
disabled.
User password is Not user selectable Indicates whether or not the user's
(Disabled)* password is enabled or disabled.
Set supervisor Press [Enter] Allows a supervisor password to be set.
password The supervisor password must be set if
a user password is to be used.
NOTE: Entering Setup with a supervisor
password provides full access to all
BIOS Setup utility menus.
Set user password Press [Enter] Allows a user password to be set.
This password can be set only if a
supervisor password is entered.
When the user has entered his or her
name but the supervisor is not logged
in, only the following information is
accessible:
Supervisor password is Enabled.
User password is Enabled.
Set user password [press enter] to enter
a user password.
Password on boot
Enabled/Disabled (which ever is in
effect). This option is not allowed to
change.
Custom sign on banner
Enabled/Disabled (which ever is in
effect). This option is not allowed to
change.
continued

2-15
BIOS Setup Utility

Menu Fields Settings Comments


Password on boot Enabled Enables or disables the enter password
Disabled* on boot option.
If you enable this option, a user or
supervisor password must be entered in
order for the boot process to complete.
If a user or supervisor password is not
entered, the operating system cannot be
accessed.
Custom sign on Not user selectable Indicates whether the custom sign on
banner is (Disabled)* banner is enabled or disabled.
Custom sign on Press [Enter] Press [Enter] to enter a custom sign on
banner banner that displays during POST.
For example, the user might enter
“Welcome to John’s machine.” The
maximum number of characters is 50.
Diskette access Supervisor Controls who has access to diskette
User* drives.
If Supervisor is selected, access to
the diskette drive is limited to the
supervisor, who must enter his or her
password. If User is selected, the
diskette drive can be accessed by
entering either the supervisor or the user
password.
Whatever setting is chosen, it only
becomes functional if both a
Supervisor Password and a User
Password have been set (if you choose
User for the setting).

continued

2-16
BIOS Setup Utility

Menu Fields Settings Comments


Fixed disk boot sector Normal* Write protects the boot sector on your
Write protect hard disk drive.
Network server Enabled This option keeps the computer from
Disabled* being accessed during network
operation.
System backup Disabled* Selecting anything other than Disable
reminder Daily displays the system backup reminder
Weekly
Monthly every day, on Monday each week, or on
the first day of each month, depending
on the selection.
Virus check reminder Disabled* Selecting anything other than Disable
Daily displays the virus check reminder every
Weekly
Monthly day, on Monday each week, or on the
first day of each month, depending on
the selection.

2-17
BIOS Setup Utility

Power
Menu Fields Settings Comments
Power management Enabled* Enable this field to use any of the power
Disabled management options. If this field is enabled and the
other fields are disabled, only minimal power
reduction is affected.
System standby timer Disabled After a set period of computer inactivity, the BIOS
1 min. places the computer in a standby state (medium
5 min.*
power savings), that is, the monitor and CPU are set
10 min.
20 min. to power management. Any mouse or keyboard
30 min. activity quickly returns the computer to operation.
Alternately, you can choose to disable this option
and thereby not use this feature. Power
management must be enabled to use this option.
System suspend Disabled After a set period of computer inactivity, the BIOS
timer 1 hour places the computer in a suspended state
1.5 hour*
(maximum power savings), that is, the monitor and
2 hour
3 hour fan are shut off and the CPU and hard disk are
6 hour powered down. Any mouse or keyboard activity
12 hour quickly returns the computer to operation.
If you set a timer for the field, you should also set
Power Management to Enabled.
Alternately, you can choose to disable this option
and thereby not use this feature. Power
management must be enabled to use this option.

continued

2-18
BIOS Setup Utility

Menu Fields Settings Comments


Suspend lock system Yes When enabled, use a Quick Suspend key
No* sequence to lock both mouse and
keyboard and place system in System
Suspend. Alternatively, the system goes
into Suspend Lock when the system
reaches the timeout set in System
Suspend Timer.
See “Set supervisor password” and “Set
user password”, if desired, in the Security
Options table.
Power management must be enabled to
use this option.
Select Quick Suspend key sequence; set
timeout in System Suspend Timer for
system inactivity to trigger Suspend Lock.
To wake the system up, enter the
Supervisor/User password(s).
Quick suspend Disabled Enabling this option allows you to suspend
[Ctrl-Alt-Esc]* your computer immediately by pressing the
[Ctrl-Alt-Scroll Lock]
key sequence selected. Unless Suspend
[Ctrl-Alt-F1F10]
Lock System is enabled, keyboard or
[Ctrl-Alt-10] mouse activity unlocks the system.

2-19
BIOS Setup Utility

Boot
Menu Fields Settings Comments
Boot device 1. Diskette Drive* The numbers refer to the order in which the
sequence 2. Hard Drive* devices are addressed for the system files
needed to boot the system.
3. CD-ROM Drive*
To change the order, use the Up and Down
cursor keys to select the device you want to
move. Then use the + and – keys, on the
numeric keypad, to move the device to the
desired boot order.

Flash Utility
All Venturis FX and Celebris FX computers have BIOS software in a read-only, non-
volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating
system when the computer is turned on. The BIOS also provides access to other
services such as keyboard and disk drives.
The computer comes equipped with flash memory. This means that you can restore
the computer’s BIOS simply by running the flash utility. If necessary, you can also
upgrade the computer’s BIOS to future releases by running the flash utility along with
any flash BIOS update diskette.
Only use the flash utility to upgrade the computer’s BIOS if you are instructed to do so
by an authorized Digital support representative. You can download BIOS updates
along with the flash utility and instructions on how to flash the computer’s BIOS from
the Internet or Digital’s Bulletin Board Service (BBS).

2-20
3
Introduction
System Software
3
Some Venturis FX computers have both Windows 95 and Windows for Workgroups
3.1 dual installed at the factory. The user or the vendor then select one or the other
operating system. Those that were sold later have Windows for Workgroups 3.1,
Windows 95, or Windows NT Workstation 4.0 factory installed on the computer.
Celebris FX computers come with Windows 95, Windows NT Workstation 3.51, or
Windows NT 4.0 factory installed.
For both Venturis FX and Celebris FX computers, all the necessary drivers are pre-
installed at the factory. The operating system, utilities, and device drivers are
optimized for computer’s configurations and are ready for use.
This chapter describes:
• The software and documentation that came with the computer
• The operating system software kit
• The Software Backup CD-ROM disk and supplied software diskettes
• Configuring video, networking, and additional hardware
• How to use the diagnostic software
• How to restore the factory installed software using the supplied backup CD-
ROM disks
• Other device drivers

3-1
System Software

Factory Installed Software


The following table describes the software installed on the hard disk drive:
Software Description
Operating system Dual install of Windows 95 and Windows for
Workgroups on some Venturis FX models. Windows
for Workgroups, Windows 95, or Windows NT
Workstation for later Venturis FX computers.
Windows 95 and Windows NT Workstation for
Celebris FX models.
On-line documentation. See "On-Line Documentation."
Application software See "Applications."
Device drivers These can include drivers, such as video, mouse,
and IDE. Some configurations also include audio,
network, and CD-ROM drivers.

On-Line Documentation
An on-line resource library for product information is supplied with the computer. This
resource library includes Windows-based help files, electronic reference guides, and
Readme files. Electronic reference guides are available in Adobe Portable Document
Format (PDF). These documents can be displayed and printed exactly as the
original. The Adobe Acrobat Reader is pre-installed on the hard disk drive.
The following table lists the on-line documentation available for the computer and are
located in the Digital program group or Digital folder.

3-2
System Software

On-Line Documentation Description


System Reference The on-line System Reference guide describes how
to operate, upgrade, and configure the computer.
The guide can be viewed and printed using the
Adobe Acrobat Reader.
Using Your Computer Windows-based on-line help file that describes the
computer’s features.
Digital Service and Support Windows-based on-line help file that describes
service, support, and the computer’s warranty.
Readme.txt Readme.txt files can help set up, operate, and
configure the computer. Read this information first.

Other on-line documentation files are available. Many of these relate to specific
applications. Check the application program group or the program folder. Also check
the applications themselves for the on-line help that is integrated into the applications.

Applications
The factory installed software includes several applications designed to make the
computer easier to use. The following table lists the software that is available for the
computer. Included in the table is information on where to locate the listed items and
a brief description. Note that Windows 95 instructions all begin from Start in the Task
Bar.

3-3
System Software

Applications Location Description


Adobe Acrobat Reader Select from Program Printed electronic documents can be
Manager the Adobe program viewed or printed using the Adobe
group or select Programs Acrobat Reader software.
and then the Adobe Reader.
ClientWORKS Select from Program ClientWORKS is Digital’s client
Manager the ClientWORKS management software designed to help
program group or select network administrators lower the total
Programs and then cost of ownership by automating asset
ClientWorks. management tasks and managing
computers remotely. ClientWORKS is
DMI compliant.
DMI (Venturis FX Select from Digital Program DMI is Digital’s client management
models with Windows Group the DMI program software designed to help network
for Workgroups group and then select DMI. administrators lower the total cost of
installed) ownership by automating asset
management tasks and managing
computers remotely.
Netscape (Celebris FX Select from Program Netscape Navigator software is used
models and Venturis FX Manager the Netscape for accessing information on the World
models with Windows program group or select Wide Web.
for Workgroups Programs and then
installed) Netscape.
Microsoft Internet Select from Program Microsoft Internet Explorer is used for
Explorer (all models Manager the Microsoft accessing information on the World
except Venturis FX with Internet Explorer program Wide Web (available only in English).
Windows for group or select Accessories,
Workgroups installed) Internet Tools, and then
Internet Explorer.
Alternatively, Windows 95
users can select The Internet
from the desktop.

continued

3-4
System Software

Applications Location Description


Easy Network Select from Program The Easy Network utility can be used to
(Windows 95 only) Manager, Digital Program configure the computer with a network.
Group and then Digital Easy
Network or select Programs,
Digital and then Digital Easy
Network.
Power Management Select Programs, Digital and Power Management technology helps
(Windows 95 and then Power Management reduce the computer’s power
Windows for Utility. consumption during computer inactivity.
Workgroups only) Use the power management software
to set the computer’s power
management features. Alternatively,
power management features can be set
in BIOS Setup.
PC Care (Windows 95 Select Programs and then PC Care is a diagnostic, computer
only) PC Care. information, and computer optimization
tool. (See “Using Diagnostics.”)
“Getting Started” Select Programs and then “Getting Started” provides a place to
program (some Venturis “Getting Started.” launch special programs such as
FX models with Power Management. It also provides
Windows 95 and all an Education section that includes a
Venturis FX models with Windows-based on-line help file called
Windows for “Using Your Computer.” Several
Workgroups installed) tutorials are also included in the
Education section.
Audio Applications (only Select Programs and then Use the Audio Applications software to
available on some Audio Applications. configure the computer for sound.
models; Windows 95 These utilities provide the convenience
required) of having the controls all in one place.
Video Utilities Select the Control Panel and These include utilities such as Matrox
then Display MGA or the S3 Refresh, whichever is
applicable to the computer. Refresh
utilities allows you to set the refresh rate
of the display.

3-5
System Software

Operating System Kit


Venturis FX and Celebris FX computers come with an operating system kit, which
matches the operating system installed on the computer's hard disk drive. Use the
applicable diskettes, CD-ROM disk, and setup diskettes to restore the computer’s
operating system:

Windows for Windows for Workgroups diskettes, software license,


Workgroups (some and the manual.
Venturis FX models) Windows for Workgroups and MS-DOS describes how to
use Windows for Workgroups and the MS-DOS operating
system.

Windows 95 Windows 95 CD-ROM disk, software license, and the


manual.
Introducing Microsoft Windows 95 describes how to use
the Windows 95 operating system.

Windows NT Windows NT Workstation: CD-ROM disk, setup


Workstation diskettes, software license. Microsoft Windows NT
Installation Guide and other documentation.
Microsoft Windows NT Installation Guide describes how
to install and use Windows NT, including information
about additional networking services.

3-6
System Software

Software Backup CD and Supplied Diskettes


(Windows 95 and Windows NT Workstation)
NOTE: Venturis FX computers with Windows for Workgroups
installed are not provided with a backup CD. Instead, master media
diskettes must be created using the facility located in the “Getting
Started” program.
Included with the computer’s accessories are a Software Backup CD-ROM disk and
some diskettes. These are described in the following table:
Software Backup CD- This CD-ROM disk contains the applications, utilities, device
ROM disk drivers, and on-line documentation necessary to restore the
computer. This disk does not contain the operating system.
See CD-INFO.TXT on the CD-ROM disk for non-operating
system installation and configuration information.
Windows 95 Startup Use this diskette to boot the CD-ROM drive to install Windows
diskette 95.
Diagnostic diskettes Use these diskettes to access the hard disk drive if the
computer fails to boot. This software can also be used to help
troubleshoot the computer should problems occur during
normal operation. (See "Using Diagnostics.")
ISA Configuration Use the ICU to configure ISA non-Plug and Play or legacy
Utility (ICU) (for non- expansion boards for operation with a Windows NT Workstation
Plug and Play computer. Run the ICU before installing non-Plug and Play ISA
operating systems, expansion boards or legacy boards to determine what
such as Windows NT computer resources are available. (See "Configuring Additional
Workstation only) Hardware.")
SCSI Adaptec Drivers Use the SCSI drivers to configure SCSI devices for Windows
(only for Celebris FX NT Workstation.
systems with onboard
SCSI controllers and
Windows NT
Workstation installed)

3-7
System Software

Configuring Video
Before changing the resolution or resetting a monitor type, check the monitor
documentation and make the new selections based on what the monitor can support.
Use the Control Panel Display option to configure the video and monitor.
Refer to the Windows 95 User’s Guide or the Windows NT Workstation Installation Guide
and any related on-line help for configuration information.

Configuring Networking
For those computers with onboard network capabilities, configuration information is
available on the Software Backup CD-ROM disk.
Check the root directory on the Software Backup CD-ROM disk for the CD-INFO.TXT
file. Read this file first for configuration and installation information.
For Celebris FX computer’s with Windows 95 installed, use the Easy Network
application to configure the computer with a network and to use the Internet browser.

Configuring Additional Hardware


Adding additional hardware requires configuring the computer’s IRQ and DMA
settings. For those computer’s with the Windows 95 operating system, these settings
are automatically assigned and appropriately set.
If necessary, refer to the Microsoft Windows 95 documentation for information on
configuring new hardware.
For those computer’s with the Windows NT Workstation operating system, these
settings must be manually set. Use the ISA Configuration Utility (ICU) diskette to help
determine the available resources.
If necessary, access the ICU on-line help for complete instructions.

3-8
System Software

Using Diagnostics
For those computers with the Windows 95 operating system, the PC Care diagnostic
software is included with the factory installed software. Use this software to
troubleshoot the computer.
For those computers with the Windows NT Workstation operating system, the factory
installed software includes an Administrative Tools group in the Program Manager
menu. This program group includes a Windows NT Diagnostics icon for launching the
Diagnostic software. Use this software to troubleshoot the computer.
Most Venturis FX and Celebris computers come with two diagnostic diskettes. With
these diskettes, users can examine the computer’s current configuration, locate faulty
components, and troubleshoot problems.
For those that received a backup CD with their computer, there are also disk images
on the CD of the diagnostics diskettes. Users can make new diagnostic diskettes
from these images by following the directions in the CD-INFO.TXT file, which is also
on the backup CD.
Users that have Venturis FX computers with Windows for Workgroups installed and
some Venturis FX computers with Windows 95 must make their own diagnostics
diskettes as part of the procedure for making backup media.
The diagnostic diskette labeled “For Emergency Use” is also useful should a
computer fail to boot. If the computer fails to boot or if the diagnostic software is
inaccessible from Windows 95, Windows NT Workstation, or Windows for
Workgroups, whichever is relevant, proceed as follows:
1. Insert the diagnostics diskette labeled "For Emergency Use" into the diskette
drive and then reboot the computer:
2. Follow the instructions displayed on the monitor screen.
Refer to the Readme.txt file on each of the Diagnostics diskettes for installation
instructions and for additional information about the Diagnostics package.

3-9
System Software

Restoring the Computer’s Software


Use the following procedures to restore the computer’s operating system, device
drivers, and any other utilities or applications.
1. If possible, back up data and any applications.
2. Reformat the hard disk drive, if necessary. Reformat the hard disk drive if it
completely failed or if it was replaced with a new one.
3. Install the operating system.
For Windows for Workgroups, follow the instructions on the label of the first
operating system diskette that was created and then the instructions
displayed on the screen.
Refer to the supplied Windows 95 and Windows NT Workstation documentation
for additional information.
4. Install the necessary device drivers.
Refer to the CD-INFO.TXT file on the Software Backup CD-ROM disk for installation and
configuration information.
NOTE: Device drivers are subject to change. If necessary, download
the latest device drivers using the Internet or through Digital’s Bulletin
Board service.
Windows for Workgroups users should use File manager and click on the A:
drive, which should have the device driver diskette installed. Select either
“Setup” or “Install” to install the necessary drivers.
5. Install the supplied applications from the Software Backup CD-ROM disk.
Windows for Workgroups users should install the applications from the
backup diskettes. From File manager, choose the A: drive and then select
“Setup” or “Install” to install the necessary applications.

3-10
System Software

Additional Device Drivers


Most of the device drivers are installed at the factory. However, if additional device
drivers are required and they were not installed at the factory, use the supplied
Software Backup CD-ROM disk to install them. Network, IDE, audio, CD-ROM, and
video device drivers are available for the following operating systems:
• Windows 95
• Window NT
• Windows for Workgroups
• OS/2
• SCO UNIX
• Novell NetWare
NOTE: Not all device drivers on the CD-ROM disk are supported.

Check the root directory on the Software Backup CD-ROM disk for the CD-INFO.TXT
file. Read this file first for configuration and installation information.

3-11
4
Initial Troubleshooting
Troubleshooting
4
The following sections provide initial troubleshooting procedures and tables listing
specific problems, probable causes, and recommended actions to take if the
computer fails after configuring it or after installing optional hardware or software.
Refer to the documentation supplied with the additional options if problems are
encountered after installation.

• Keep it simple, only troubleshoot one problem at a time. Also, only make one
change at a time. For example, if the IDE hard disk drive fails to boot, do not
try all the suggested actions at once. Instead, start with one suggestion such
as checking the cables. After securing the cables, try booting the computer.
If it does not work, try another suggestion.
• Look for abnormal computer, keyboard, and monitor LED indications. For
example, make sure the power on LED lights when you turn on the computer
and the drive access indicators light when using either the diskette drive or
hard disk drive.
• If there are POST error(s), run the BIOS Setup utility and fix the problem(s)
identified by the POST error(s).
• If you installed external devices, make sure all cables are correctly connected
to the appropriate devices.
• If you installed devices inside the computer, make sure nothing was bumped
or jarred loose, and that all cable connections are securely in place.
• Make sure all device drivers are installed correctly.

4-1
Troubleshooting

• If the computer hangs, soft boot the computer (press the [Ctrl] + [Alt] + [Del]
keys). If the computer fails to boot, turn it off, wait until all disk drives
completely spin down, and then turn it back on.
• Pay close attention to any error message that appears on the screen.

If the error message is computer related, refer to the “Error Messages”


section at the end of this chapter.

If the error message is Windows related, refer to any on-line help and the
appropriate Windows documentation supplied with the computer.
• Listen carefully for computer errors in the form of beeps. Record the number
of beeps and their pattern then refer to the “Beep Codes” section at the end
of this chapter.
• After the computer completes the POST, press [F8] to check each line of the
AUTOEXEC.BAT and CONFIG.SYS files (AUTOEXEC.NT and CONFIG.NT
files for Windows NT Workstation). Answer Yes to allow each line to
execute. If an error message appears, record it and then refer to the “Error
Messages” section at the end of this chapter.
NOTE: Windows 95 does not require an AUTOEXEC.BAT and
CONFIG.SYS file. If these files are missing, it does not mean that
the missing files are the cause of a problem.

• README files come with the computer’s factory installed software or as


printed material. This README information can help you setup, configure,
and operate the computer.
• Run the diagnostics software. Refer to the following section for information
on accessing and running the supplied diagnostics program.
• If the computer will not boot into Windows, use the Emergency Repair Disk
(Windows NT Workstation) or the startup diskette (Windows 95) to gain
access to the computer’s hard disk drive. Afterwards, troubleshoot the
computer to correct any problems.

4-2
Troubleshooting

Pass/Fail Criteria
As a Final Acceptance Test, the following tests should be run to meet the Pass/Fail
criteria:
1. Successful completion of the POST tests.
2. Successful completion of the following AMI module tests (one pass):
System Board (All Tests)
Memory (All Tests)
Video (All Tests)
Hard Disk (All Tests except: sequential write/read and sequential
write/random read)
Floppy Disk (All Tests)
Keyboard (All Tests)
COM Ports (All Tests)
LPT Ports (All Tests)
Pointer Device (All Tests)
3. Successful bootstrap of the computer installed operating system.
Operating systems supported:
• Windows for Workgroups
• Windows 95
• Windows NT Workstation
Remove any software that was put on the hard disk drive to enable repair of the
computer before shipping.
When completed, clean the outside of the computer with cleaning solution.

4-3
Troubleshooting

Diagnostics
Computers with the Windows 95 operating system installed have PC Care
diagnostics software factory installed on the hard disk drive. Use this software to
troubleshoot the computer.
Computers with the Window NT Workstation operating system have factory installed
software that includes an Administrative Tools group in the Program Manager menu.
This program group includes a Windows NT Diagnostics icon for launching the
Diagnostic software. Use this software to troubleshoot the computer.
Users can use the diagnostic diskettes to examine the computer’s current
configuration and locate faulty configurations. Users can also use the software on the
diagnostics diskettes to troubleshoot the computer.
To access the diagnostic software:
1. Insert the "For Emergency Use" diskette you received into the diskette drive
and then type:
A:\AMIDIAG

2. If you are unable to boot from the hard disk drive, you can instead boot
directly from the "For Emergency Use" diskette.
3. Once the program begins, follow the instructions displayed on the monitor
screen.
Refer to the README file on the "For Emergency Use" diskette for additional information.

4-4
Troubleshooting

ClientWORKS and DMI


ClientWORKS is a Desktop Management Interface (DMI) based software application
that has been developed by Digital Equipment Corporation.
ClientWORKS for Windows 95 and Windows NT Workstation users can be used to
help you, the system manager, or system administrator to identify the computer’s
current hardware configuration. This feature is useful, for example, if you need to see
if you have sufficient memory or a large enough hard disk drive for the applications
you want to run. System managers or system administrators can access
ClientWORKS data through Simple Network Management Protocol (SNMP) consoles.
This feature means the company can protect its current investment in SNMP software
and network monitors. Other features include:
• If there is a known computer component that needs to be replaced, under
Windows 95 or Windows NT Workstation, a system manager or administrator
can access ClientWORKS and get the Field Replaceable Unit (FRU) part
number. This part number can then be relayed to the service provider to
expedite ordering.
• Serial numbers can easily be identified.
• The amount and type of computer memory installed can easily be identified
using ClientWORKS. This is especially useful if you need to know the
computer’s capabilities prior to loading software.
• A system manager or administrator can use ClientWORKS to remotely
access computer configurations that are attached to a network. This feature
enables a system manager or administrator to easily maintain an accurate
equipment log.
Refer to the supplied ClientWORKS factory installed on-line help or the supplied CD-ROM
disk for detailed information on using or installing either program.

4-5
Troubleshooting

Advanced Troubleshooting
Digital has a Customer Replaceable Unit (CRU) process during the warranty period
for:
• Digital monitors with screens less than 20 inches
• Mice
• Keyboards
• Speakers
• Other parts as defined by Digital as CRUs
The Digital CRU process provides for overnight shipment of the part directly to the
customer site. The Service provider gives the customer instructions for installing the
replacement unit and for returning the defective part. Customers are billed for the
specified part if they fail to return the part to Digital within ten days of the replacement
unit shipment.
In the following troubleshooting tables, “CRU Process” means that when a process is
determined to be broken, the Service provider should use the previously-described
CRU process.
NOTE: The following troubleshooting suggestions are not in any
specific order. They are merely a list of possible problems and
solutions.

4-6
Troubleshooting

Computer Troubleshooting
Problem Possible Cause Action
No response when the Computer is not plugged Turn off the computer, plug it in,
computer is turned on. in. and then turn it back on again.
No power at the wall outlet. Use another wall outlet.
Main logic board failure. Replace the main logic board.
Main logic board Set all appropriate
jumpers/switches jumpers/switches (Refer to Chapter
incorrectly set. 5).
CPU has failed. Replace the CPU.
Power supply has failed. Replace the power supply.
Voltage select switch is set Make sure the setting on the back
incorrectly. of the computer matches the
country’s voltage requirements.
Refer to the on-line Quick Setup
Guide for more information.

continued

4-7
Troubleshooting

Problem Possible Cause Action


Power is on, screen is on, Keyboard not connected, Connect the keyboard and/or
but the comptuer does not mouse not connected, or mouse. If already connected,
respond. both might be in the wrong confirm that each device is in the
port. appropriate port.
Power is on, but there is no Brightness and contrast Adjust the brightness and contrast
screen display. controls are not correctly controls.
set.
The monitor-off timer has Press [Shift] to reactivate monitor.
shut the monitor off.
Monitor is off. Turn on the monitor.
Monitor cable is incorrectly Check all monitor connections.
installed.
Incorrect video drivers Install the correct video drivers.
installed.
Video controller has failed. For models with S3 video, replace
the main logic board. For Celebris
FX models with Matrox video card,
replace the Matrox video card.
Matrox video card not For those Celebris FX models with
seated properly. a Matrox video card, reseat the
Matrox video card.
Monitor has failed. To ensure the problem is a monitor
failure, if possible, try another
monitor. If the new monitor fails to
operate, follow the CRU Process to
replace the monitor.

continued

4-8
Troubleshooting

Problem Possible Cause Action


Computer operates Expansion board installed Remove the expansion board and
incorrectly after installing incorrectly. reinstall.
an optional expansion
board.
Did not run the ISA Run the ICU to properly configure
Configuration Utility (ICU) expansion board and then reboot
to configure a non-Plug the computer. Refer to any
and Play expansion board supplied ICU, Windows for
before installation Workgroups, and Windows NT
(Windows for Workgroups Workstation documentation.
and Windows NT
Workstation only).
Expansion board has Remove expansion board and
failed. reboot. If computer boots without
errors, replace expansion board.
Computer operates SIMMs installed Remove SIMMs and reinstall.
incorrectly after installing incorrectly.
optional SIMMs.
SIMMs have failed. Remove SIMMs and reinstall.
Make sure two banks are filled at a
time with the correct SIMM size,
speed, and type. Refer to the
System Reference manual for more
information.
Replace SIMMs.

continued

4-9
Troubleshooting

Problem Possible Cause Action


Computer fails to retain Computer battery has Replace computer battery.
setup information. failed.
CMOS power switch Set CMOS power switch to
(SW1-7) set to “Enabled.” (Refer to Chapter 5).
“Discharge.”
Computer displays Unstable memory at the Replace faulty SIMM(s).
HIMEM.SYS errors. specified address.
Run diagnostics.
Computer displays an Insufficient computer Close all unnecessary applications.
illegal action message resources for a given
Close and restart Windows 95.
(Windows 95). operation.
Reboot computer.

continued

4-10
Troubleshooting

Problem Possible Cause Action


Computer displays a Faulty hardware. Run the supplied diagnostic
System Error F002 software to identify the faulty
message (Windows NT hardware. Replace the faulty
Workstation) hardware.
“Couldn’t Find NTLDR” NTLDR file is missing from Copy the NTLDR file to the hard
(Windows NT Workstation) the root directory of the disk drive’s root directory.
hard disk drive.
If using the supplied Windows NT
Workstation CD-ROM disk, make
the CD-ROM the current drive and
then type:
copy\i386\ntldr c:\

at the command line prompt.


If using the supplied Windows NT
Workstation Setup disks, insert
Setup Disk #2 into the diskette drive
and then type:

expand ntldr.$ C:\ntldr

at the command line prompt.


“Error 0000001E” The hard disk drive might Run chkdsk on the hard disk drive
(Windows NT Workstation) have corrupted system to correct any corrupted files. Also
files. make sure the hardware is on the
supplied Microsoft Windows NT
Hardware Compatibility List.
If the problem still exists, replace
the hard disk drive.

continued

4-11
Troubleshooting

Problem Possible Cause Action


“Error 0x00000069 or Windows NT Workstation Using the BIOS Setup utility, slow
0x00000067” (Windows unable to communicate down the DMA transfer rate of the
NT Workstation) with the computer’s hard controller.
disk drive controller. Make sure both ends of the SCSI
bus are terminated.
Make sure there are no IRQ or
memory address conflicts.
Make sure NTDETECT.COM is in
the root directory of the boot drive
partition.
Make sure there are no missing
Windows NT Workstation system
files.
If the problem still exists, replace
the main logic board.
“NMI Hardware Error” Faulty hardware. Make sure all main logic board
(Windows NT Workstation) SIMMs, processor, VRM, video
memory, and expansion board
connectors are clean and properly
seated in their respective sockets.
Run the supplied diagnostic
software to identify the faulty
hardware. Replace any faulty
hardware.
Services or subsystems do Improper configuration, Use the Services or Devices icons
not start properly files missing or files not in the Control Panel menu to check
(Windows NT Workstation) installed. for status. Also, check the system
log in the Event Viewer for entries
relating to the problem.
If the problem still exists, reinstall
the operating system.

continued

4-12
Troubleshooting

Problem Possible Cause Action


Computer does not boot IDE drive type incorrect. Run the BIOS Setup utility to
from an IDE hard disk identify the correct drive type.
drive. See drive type label on drive or
consult drive documentation.
Loose cable connectors. Secure all cable connections.
Onboard IDE interface Run the BIOS Setup utility and set
disabled. the Local Bus IDE Adapter to
“Enabled.”
Hard disk boot sector is Repartition and reformat the hard
missing. disk drive.
Caution: This procedure erases
what is currently on the hard disk
drive.
You might want to try repairing the
hard disk drive using a disk drive
repair utility. Disk drive repair
utilities can be purchased from the
local software supplier.
If you do repartition and reformat
the hard disk drive, proceed as
follows for DOS-based operating
systems such as Windows 95.
Boot from a DOS diskette then enter
the following commands:
c:
cd\dos
fdisk
Follow the instructions on the
monitor screen to create a new hard
disk boot sector.
There might be a boot Run anti-virus software.
sector virus.
continued

4-13
Troubleshooting

Problem Possible Cause Action


Computer does not boot IDE hard disk is connected Connect the boot disk to the primary
from an IDE hard disk to the wrong IDE IDE connector on the backplane.
drive. connector.
Operating system soft- Install the appropriate operating
ware is not installed on the system.
IDE hard disk drive.
IDE hard disk drive is not Format the IDE hard disk drive or
correctly formatted or the partition the IDE hard disk drive
requested partition does using the supplied operating system
not exist. software.
There is no software on Install software on the requested
the requested partition. partition.
IDE hard disk drive Refer to the supplied IDE hard disk
jumpers incorrectly set. drive kit installation instructions.
IDE hard disk drive has Replace the IDE hard disk drive.
failed.
IDE hard disk drive ribbon Replace the ribbon cable.
cable has failed.
IDE controller has failed. Replace the main logic board.

continued

4-14
Troubleshooting

Problem Possible Cause Action


Computer does not SCSI device jumpers Refer to the supplied SCSI device
recognize an internal or incorrectly set. kit installation instructions.
external SCSI device.
SCSI ID conflicts. Refer to the supplied SCSI device
kit installation instructions on
setting SCSI IDs.
Terminating resistors not Remove terminating resistors.
removed from the SCSI Refer to the supplied kit
device. installation instructions.
SCSI option not enabled in Run the BIOS Setup utility and
BIOS Setup utility. enable SCSI option.
SCSI cable not terminated. Terminate each end of the SCSI
cable.
SCSI device not plugged Check power and SCSI cables.
in.
Loose cable connectors. Secure all cable connections.

continued

4-15
Troubleshooting

Problem Possible Cause Action


Computer does not Hard disk boot sector is Repartition and reformat the hard
recognize an internal or missing. disk drive.
external SCSI device. Caution: This procedure erases
what is currently on the hard disk
drive.
You might want to try repairing the
hard disk drive using a disk drive
repair utility. Disk drive repair
utilities can be purchased from the
local software supplier.
If you do repartition and reformat
the hard disk drive, proceed as
follows for DOS-based operating
systems such as Windows 95.
Boot from a DOS diskette then
enter the following commands:
c:
cd\dos
fdisk
Follow the instructions on the
monitor screen to create a new
hard disk boot sector.
There might be a boot Run anti-virus software.
sector virus.
Loose cable connectors. Secure all cable connections.
SCSI adapter has failed. Replace the SCSI adapter.
SCSI ribbon cable has Replace the ribbon cable.
failed.
SCSI device has failed. Replace the SCSI device.

continued

4-16
Troubleshooting

Problem Possible Cause Action


Computer does not boot Computer not configured Run the BIOS Setup utility and set
from an internal SCSI hard for SCSI hard disk drive the IDE controller option to
disk drive. operation. “Disabled.” This disables the
onboard IDE interface.
Note: If you have both IDE and
SCSI hard disk drives installed,
the computer uses the IDE hard
disk drive as the boot device.
Operating system soft- Install the appropriate operating
ware is not installed on the system.
SCSI hard disk drive.
Requested partition does Partition the SCSI hard disk drive
not exist. and then reload the operating
software.
SCSI adapter has failed. Replace the SCSI adapter.
SCSI ribbon cable has Replace the ribbon cable.
failed.
SCSI hard disk drive has Replace the SCSI hard disk drive.
failed.

continued

4-17
Troubleshooting

Problem Possible Cause Action


Computer does not boot Onboard diskette controller Run the BIOS Setup utility and set
from a target diskette drive. disabled. the diskette controller option to
“Enabled.”
Diskette drive not enabled. Run the BIOS Setup utility to
enable the diskette drive
BIOS Setup diskette write Enter the user password. If a
option enabled. supervisor password is required,
see the system supervisor or
system manager.
Incorrect diskette drive Run the BIOS Setup utility and
type. select the correct drive type.
Diskette boot option Run the BIOS Setup utility and set
disabled. the proper boot sequence.
Diskette might not be Use a bootable diskette.
bootable.
Diskette does not contain Insert a diskette with the correct
start-up files. start-up files.
Diskette drive is empty. Insert a diskette that contains an
operating system.
Diskette is worn or Try another diskette.
damaged.
Loose cable connectors. Secure all cable connections.
Diskette access requires a See the supervisor or system
supervisor password. manager.
Diskette access requires a Enter the user password.
user password.
Diskette controller failed. Replace main logic board.
Diskette drive failed. Replace diskette drive.
continued

4-18
Troubleshooting

Problem Possible Cause Action


No response to keyboard Keyboard is password Enter the keyboard password.
commands. protected.
Keyboard is not Power down the computer and
connected. connect the keyboard.
Keyboard is connected to Power down the computer and
the mouse port. connect the keyboard to the
keyboard port.
Computer operation halted. Reboot computer.
Keyboard has failed. To ensure the problem is a
keyboard failure, if possible, try
another keyboard. If the new
keyboard fails to operate, follow
the CRU Process to replace the
keyboard.
Keyboard controller has Replace the main logic board.
failed.

continued

4-19
Troubleshooting

Problem Possible Cause Action


Keyboard keys type Incorrect language Select the correct language.
incorrectly. selected.
Keyboard has failed. To ensure the problem is a
keyboard failure, if possible, try
another keyboard. If the new
keyboard fails to operate, follow
the CRU Process to replace the
keyboard.
No response to mouse Mouse is not connected. Power down the computer and
activity. connect the mouse.
Mouse is connected to the Power down the computer and
keyboard port. connect the mouse to the mouse
port.
Computer operation halted. Reboot computer.
Mouse driver not installed. Install the appropriate mouse
driver.
Onboard mouse controller Run the BIOS Setup utility and set
disabled. the mouse port option to
“Enabled.”
Mouse has failed. To ensure the problem is a mouse
failure, if possible, try another
mouse. If the new mouse fails to
operate, follow the CRU Process
to replace the mouse.
Mouse controller has Replace the main logic board.
failed.
Mouse sticks. Dirty mouse ball. Remove mouse ball and clean it.

continued

4-20
Troubleshooting

Disk Drive Troubleshooting


Problem Possible Cause Action
IDE/SCSI hard disk drive Incorrect disk drive jumper Refer to the supplied kit installation
cannot read or write settings. instructions.
information.
Loose or incorrectly Make sure all cables are correctly
installed cables. installed.
IDE/SCSI hard disk drive is Format and partition as required
not correctly formatted or using the supplied operating
partitioned. system.
IDE drive type incorrect. Run the BIOS Setup utility to
identify the correct drive type.
Onboard IDE interface Run the BIOS Setup utility and set
disabled. the Local Bus IDE Adapter to
“Both.”
IDE/SCSI hard disk drive Replace the hard disk drive.
has failed.
IDE/SCSI controller has Replace the main logic board (IDE)
failed. or the SCSI controller.
IDE/SCSI ribbon cable has Replace the ribbon cable.
failed.

continued

4-21
Troubleshooting

Problem Possible Cause Action


Target diskette drive Diskette is not formatted. Format the diskette.
cannot read or write
information.
Diskette is worn or Try another diskette.
damaged.
Diskette is write-protected. Slide the write-protect switch so the
hole is not visible (3½-inch diskette)
or uncover the write-protect notch
(5¼-inch diskette).
Diskette drive is empty. Insert a diskette.
Onboard diskette controller Run the BIOS Setup utility and set
disabled. the diskette controller option to
“Enabled”.
Diskette write protection is Run the BIOS Setup utility and set
enabled. the diskette write protection to
“Disabled.”
Loose cable connectors. Secure all cable connections.
Diskette drive has failed. Replace the diskette drive.
Diskette drive controller Replace the main logic board.
has failed.
Diskette drive ribbon cable Replace the ribbon cable.
has failed.
Diskette access requires Reboot computer and enter the
supervisor password. supervisor password. Afterwards,
run BIOS Setup utility and set
“Diskette Access” option to “User.”
Target diskette does not Diskette write protection is Run the BIOS Setup utility and set
format diskettes. enabled. the diskette write protection to
“Disabled.”
Diskette drive has failed. Replace the diskette drive.

4-22
Troubleshooting

Monitor Troubleshooting
Problem Possible Cause Action
Monitor power indicator is Monitor is turned off. Turn on the monitor.
not on.
Power cord is not Connect the power cord to the
connected. computer.
No power at wall outlet. Use another outlet.
The monitor-off timer Press [Shift] to reactivate monitor.
shut off the monitor.
Monitor has failed. To ensure the problem is a monitor
failure, if possible, try another monitor.
If the new monitor fails to operate,
follow the CRU Process to replace the
monitor.
Video controller has Replace the main logic board (Matrox
failed. graphics) or backplane (S3 graphics).
Power indicator is Follow the CRU Process to replace
defective. the monitor.
No screen display. Configuration error. Run the BIOS Setup utility to configure
the computer for correct video
operation.
Monitor brightness and Adjust the monitor brightness and
contrast controls are contrast controls.
incorrectly set.
The monitor-off timer Press [Shift] to reactivate monitor.
shut off the monitor.

continued

4-23
Troubleshooting

Problem Possible Cause Action


No monitor display while Wrong Windows driver Load the correct video driver.
loading Windows video loaded.
drivers.
Distorted, rolling, or Monitor incorrectly Adjust accordingly.
flickering screen display, or adjusted.
wrong/
uneven color.
Monitor signal cable Straighten any bent connector pins
incorrectly installed. and then reconnect.
Color monitor displaying Computer was turned Turn off the computer, turn on the
monochrome. on before the monitor monitor, then turn the computer back
was turned on. on.
Monitor type incorrectly Run the BIOS Setup utility and set the
set. monitor type to “Color.”
Monitor fails to switch to Appropriate high- Correctly install all appropriate high-
high-resolution mode. resolution video drivers resolution video drivers. Refer to the
are not installed or documentation supplied with the
incorrectly installed. monitor.
Monitor display Screen display sized Correctly size screen display.
disappears. incorrectly.

4-24
Troubleshooting

Audio Troubleshooting
Problem Possible Cause Action
Audio does not work. Sound, MIDI, mixer drivers Check the error messages for the
not installed. necessary drivers. In Windows
Control Panel, select “Drivers”,
then “Add” and install the
necessary driver(s).
Address contention. Two Check IRQ, I/O address, and DMA
or more devices might be settings in Windows 95, Windows
trying to access the same NT Workstation, or BIOS Setup.
address. Change settings as required.
Cables loose or not Make sure speaker and
properly connected. microphone plugs are in correct
jacks. Reconnect cables.
Onboard audio controller Run the BIOS Setup utility and set
disabled. the Integrated Audio to “Enabled.”
Bad audio chip or sound Replace the backplane or sound
card. card.
Main logic board has Replace the main logic board.
failed.

continued

4-25
Troubleshooting

Problem Possible Cause Action


External speakers do not Speakers not connected or Properly connect the speakers.
work. improperly connected. Refer to the System Reference
manual for more information.
Speaker batteries or ac Replace speaker batteries or ac
adapter have failed. adapter. Refer to the
documentation that came with the
speakers.
Speakers have failed. To ensure the problem is an
external speaker failure, if
possible, try another set of
speakers. If the new speakers fail
to operate, follow the CRU
Process to replace the external
speakers.
Microphone does not work. Microphone not connected Properly connect the microphone.
or improperly connected. Refer to the System Reference
manual for more information.
Microphone has failed. To ensure the problem is a
microphone failure, if possible, try
another microphone. If the new
microphone fails to operate, follow
the CRU Process to replace the
microphone.
Headphone set do not Headphone set not Properly connect the headphones.
work. connected or improperly Refer to the System Reference
connected. manual for more information.
Headphone set has failed. To ensure the problem is a
headphone set failure, if possible,
try another headphone set. If the
new headphone set fails to
operate, follow the CRU Process
to replace the headphone set.

4-26
Troubleshooting

Network Interface Troubleshooting


Problem Possible Cause Action
Power is on, LAN address Incorrect software installed Contact system administrator or
is installed on computer; or software installed network coordinator.
system hangs. incorrectly.
Network doesn’t start. Network cable not Connect cable. Also, make sure no
connected or is loose. more than one ethernet cable is
connected at one time.
Conflict exists with another Check BIOS setup, Windows 95,
device adapter; incorrect or Windows NT Workstation
IRQ setting. settings.
Network cable has failed. Contact the system administrator
or network coordinator.
Onboard network controller Run the BIOS Setup utility and set
disabled. Integrated Ethernet to “Enabled.”
Onboard network controller Replace the backplane.
has failed.

4-27
Troubleshooting

CD-ROM Troubleshooting
Problem Possible Cause Action
Cannot access the CD- Device drivers not Install correct device drivers.
ROM drive. Error installed.
message reading drive x.
No disk in the CD-ROM Insert a disk.
drive.
CD-ROM drive tray is Close the tray.
open.
Onboard IDE interface Run the BIOS Setup utility and set
disabled (if IDE CD-ROM) the Local Bus IDE Adapter to
“Enabled.”
CD-ROM has failed. Replace the CD-ROM.
Cables have failed. Replace defective cables.
Power is on but CD-ROM No CD-ROM disk or CD- Insert a disk and close the tray.
drive indicator shows no ROM drive tray is open.
activity.
Check cable connections. Make sure cables are correctly
connected.
CD-ROM has failed. Replace the CD-ROM.
Cables have failed. Replace defective cables.
CD-ROM disk is spinning Application software not Run application software.
but CD-ROM drive is idle. running.

4-28
Troubleshooting

Error Messages
This section lists computer messages you might see or hear when you turn on power.
The computer messages are grouped as follows:
• POST and boot computer messages
• POST execution messages
• Beep codes

POST Messages
The POST displays messages to alert you to errors in hardware, software, and
firmware or to provide operating information about the computer.
Each time the POST displays a message on the screen, the computer's speaker
beeps twice. If an error occurs before the monitor is initialized, specific beep codes
sound to alert you to a problem. The following table lists a general grouping of
computer messages. In addition, each message is accompanied by text describing
the message and in most cases, a recommended solution to the problem.

NOTE: Italics indicate variable parts of a message such as memory


addresses, hexadecimal values, and so on. These messages can
differ at each occurrence.

4-29
Troubleshooting

POST and Boot Messages


Message Description/Solution
Asynchronous Where nnnn is the amount of computer cache (in
Synchronous Burst kilobytes) that tested successfully.
Synchronous Pipeline
Burst Passed
Diskette drive A error Run the BIOS Setup utility. Check all connections. If
Diskette drive B error the problem persists, replace the diskette drive.
Entering SETUP BIOS Setup utility runs.
Extended RAM Failed at Extended memory failed or configured incorrectly.
offset: nnnn
Make sure SIMMs are installed correctly (Refer to
System Reference manual). If the problem persists,
replace any faulty SIMMs.
Run the BIOS Setup utility and restore all settings to
original values.
Extended RAM Passed Where nnnn is the amount of extended memory (in
kilobytes) that tested successfully.
Failing Bits: nnnn nnnn is a map of the bits at the RAM address which
failed the memory test.
Run the BIOS Setup utility and restore all to original
values.
If the problem persists, replace any faulty SIMMs.
Fixed Disk 0 Failure Run the BIOS Setup utility. Check all connections. If
Fixed Disk 1 Failure the problem persists, replace the hard disk drive.
Fixed disk controller failure

continued

4-30
Troubleshooting

Message Description/Solution
Incorrect Drive A type Diskette drive A and/or B not correctly identified in the
- run SETUP BIOS Setup utility.
Incorrect Drive B type
Run the BIOS Setup utility and properly identify diskette
- run SETUP
drive A and/or B.
Invalid NVRAM media NVRAM access failed.
type
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace the main logic board.
Keyboard controller Check the keyboard connection. If the connection is
error secure, the keyboard or keyboard controller might have
Keyboard error failed. If the problem persists, replace the main logic
Keyboard locked - board or keyboard.
Unlock key switch
Monitor type does not Run the BIOS Setup utility and set the correct monitor
match CMOS - Run SETUP type.
Operating system not The operating system cannot be found on drive A or
found drive C.
Run the BIOS Setup utility and correctly identify drive A
or drive C.
Correctly install the operating system. Refer to the
supplied operating system documentation.
Press <F1> to resume, This message appears after any recoverable error
<F2> to Setup message.
Press [F1] to reboot or [F2] to enter the BIOS Setup
utility to make any necessary changes.
Real time clock error Battery failed BIOS test.
Replace battery and then run the BIOS Setup utility to
restore previous configuration information.
continued

4-31
Troubleshooting

Message Description/Solution
Shadow RAM Failed at Shadow RAM failed.
offset: nnnn
Run the BIOS Setup utility and disable failed shadow
memory region.
nnnn Shadow RAM passed Where nnnn is the amount of shadow RAM (in
kilobytes) that tested successfully.
RTC is dead - Replace Replace the battery and then run the BIOS Setup utility
and run SETUP to restore previous configuration information.
System BIOS shadowed This indicates that the computer’s BIOS was
successfully copied to shadow RAM.
System cache error - RAM cache failed.
Cache disabled
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace faulty processor.
System CMOS checksum Correct the address conflict using the BIOS Setup utility.
bad - run SETUP If the problem persists, replace the main logic board.
System RAM failed at System RAM failed.
offset: nnnn
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace any faulty SIMMs.
nnnn System RAM passed Where nnnn is the amount of system RAM (in kilobytes)
that tested successfully.
System timer error The computer’s timer test failed.
Run the BIOS Setup utility and restore all settings to
original values.
If the problem persists, replace the main logic board.
UMB upper limit Displays the address of the upper limit of UMB. This
segment address: nnnn indicates the released segments of the BIOS that can
be reclaimed by a virtual memory manager.
Video BIOS shadowed This indicates that the computer’s video BIOS was
successfully copied to shadow RAM.

4-32
Troubleshooting

POST Execution Messages


The following messages appear at the bottom of the screen during POST execution.

Message Description
230 Unexpected interrupts test
220 Shadow ROMs
210 Test RAM between 512K and 640K
200 Extended memory test
190 Set cache registers
180 Cache configuration
170 Real-time clock test
160 Keyboard test
150 Initial hardware interrupt
140 Co-processor test
130 Serial ports test
120 Parallel ports test
110 Initiate onboard SIO
100 Mouse test
95 CD-ROM initialize
90 Testing diskette drives
80 Testing hard disk drives
30 Setup power management
20 Enable IRQs
10 Setting time of day

4-33
Troubleshooting

Beep Codes
When POST finds an error and cannot display a message, the computer's speaker
emits a series of beeps to indicate the error and places a value in I/O port 80h. During
POST, if the video configuration fails or if an external ROM module fails a checksum
test, then the computer beeps three times (one long beep, and two short beeps).
The following table lists other fatal errors and their associated beep codes. Each
code represents the number of short beeps that are grouped together. Fatal errors
(errors that lock up the computer) are generally the result of a failed main logic board
or some other add-on component (SIMM, BIOS, computer battery, etc.).

Beep Error
Code
1 One short beep before boot
1-2 Search for option ROMs
1-2-2-3 BIOS ROM checksum
1-3-1-1 Test DRAM refresh
1-3-1-3 Test keyboard controller
1-3-4-1 Test 512K base address lines
1-3-4-3 Test 512K base memory
1-4-1-1 Test memory bus
2-1-2-3 Check ROM copyright notice
2-2-3-1 Test for unexpected interrupts

4-34
5
FRU Replacement

Venturis FX and Celebris FX Low Profile FRU List


5
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
1 54-24544-01 54-24588-01 MLB, Venturis FXe (bidbox)
54-24544-02 54-24588-02 MLB, Venturis FX and Celebris FX (standard)
54-24544-03 54-24588-03 MLB, Venturis FSsm (multimedia)
54-24544-06 54-24588-04 MLB, Venturis FX and Celebris FX Japan
(standard)
54-24544-08 54-24588-05 MLB, Venturis FXsm Japan (multimedia)
54-24588-06 MLB, Celebris FX Matrox option (standard)
2 54-24506-01 MOD, Slimline Riser Card
54-24508-01 MOD, Slimline Riser Card with Network (Celebris
FX only)
3 54-24074-02 20-47081-01 MOD, 256K Pipelined Burst SRAM
20-47082-01
54-24488-02 MOD, 512K Pipelined Burst SRAM
4 54-21225-JA 54-23623-HA 1MX32 60 ns EDO DRAM Module (4MB EDO)
54-21246-JA 54-23623-JA 2MX32 60 ns EDO DRAM Module (8MB EDO)
54-23170-HA 4MX32 60 ns EDO DRAM Module (16MB EDO)
54-21277-KA 8MX32 60 ns EDO DRAM Module (32MB EDO)

continued

5-1
FRU Replacement

DEC00828-2

Figure 5-1. Venturis FX and Celebris FX Low Profile

5-2
FRU Replacement

Figure Orderable Exchangeable Description


Legend Spare Part Spare Part
5 90-08268-00 Compound, Thermal Joint
12-41706-05 Heat Sink 54C
12-46311-01 Clamp for Intel 586 CPU
21-43669-03 Microprocessor, 75 MHz
21-43652-04 Microprocessor, 100 MHz
21-43768-02 Microprocessor, 120 MHz
21-43828-03 P54CS-133 Processor, STD, B1 Stepping
21-43975-01 P54CS 166 MHz, Processor VRE C0 Stepping
21-47163-02 P54CS Processor, 200 MHz, 296 Pin
6 12-46680-02 54-24040-01 Conn, Shorting Block (133 MHz CPU and below)
12-46680-01
54-24516-01 Module, Voltage Regulator (166 and 200 MHz
CPUs)
7 30-46902-01 Power Supply, Switching 100W, +3.3V
8 54-24514-01 MPEG Board
54-24538-02 Rear Panel Bracket, Audio (included with MPEG
board)
9 54-24538-01 Rear Panel Card, Network (Celebris FX only)
10 12-41474-05 Battery, 3 VDC Lithium, CR2032

5-3
FRU Replacement

Enclosure
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
11 74-50747-01 Option Filler Plate, PCI/ISA Slots
12 74-50733-01 Bracket, Base Side
13 70-32677-01 Enclosure, Low Profile
14 70-32675-01 Top Cover, with Bezel and Filler Panel
70-32893-01 Bezel, with Filler Panels
15 70-50742-01 Bezel Blank, 5.25” Drive
16 74-50762-01 Bracket, 3.5” FDD
17 70-32692-01 Assy, Control Panel
18 74-50734-01 Bracket, 3.5” HDD
19 12-45246-03 Fan, Tube Axial, With Brushless DC MO
20 74-50798-01 Air Duct
(1)
N/I 74-50912-01 3.5” FDD Shield, Blank
74-50913-01 Bezel, 3.5” FDD Blank
(1)
N/I 90-17008-02 Screw, Captive 6-32
(1)
N/I 74-50804-01 Rubber Feet
(1)
N/I 74-50911-01 Bracket, I/O Expansion
(1)
N/I 17-04372-01 Cable, Control Panel
(1)
N/I 74-50737-01 Card Guide, MLB
(1)
N/I 74-50958-01 Bracket, Hasp
(1)
N/I 74-50752-01 Bracket, EMI Shield, 5.25”
(1)
N/I 74-51734-01 Protective washer for riser card
(1)
N/I 74-50913-01 3.5 FDD bezel
(1)
N/I 74-50912-01 3.5 FDD shield
(1)
N/I 90-11334-01 Screw, 6-32 Machine
(1)
N/I = Not Illustrated

5-4
FRU Replacement

Storage Devices
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
21 PCXRJ-AD 1.44 MB Floppy Disk Drive Frost White Flat
Bezel
PCXRJ-AA Floppy Disk Drive, 3.5”, 3 Mode
22 PCXRA-AB RE-45B-E 850 MB IDE Disk Drive, 4500RPM, Quantum
Trailblazer
PCXRA-AE 1.6 GB IDE Disk Drive, 5200RPM, Western
Digital (Venturis FX only)
PCXRA-AI Hard Drive 640 MB FB640AT IDE 5400RPM
Quantum
PCXRE-AB 1280 MB Narrow SCSI Drive Quantum
PCXRA-AM 2.5 GB HDD
(2)
PCXRA-AJ Disk Drive IDE 1200 MB 5200 RPM 3
PCXRE-AA Hard Drive 1 GB SCSI Narrow Quantum
(2)
PCXRA-AN 2.1 GB IDE Disk Drive, Quantum TM2160A
RZ28C-E 2.0 GB SCSI HDD
PCXRA-DB 1.2 GB IDE Disk Drive, Quantum
PCXRA-AL 1.6 GB IDE Disk Drive, Quantum
PCXRA-AM 2.5 GB IDE Disk Drive, Quantum
(1)
N/I 90-08020-01 Screw, Machine 6-32 Pan .187 x XRCS (HDD)
(1)
N/I = Not Illustrated
(2)
Qualified only for Celebris FX computers

continued

5-5
FRU Replacement

Figure Orderable Exchangeable Description


Legend Spare Part Spare Part
(1)
N/I 90-40217-01 Screw, Machine M3 Pan 5 mm x XRCS CSZ
(FDD and CD-ROM)
(1) (2)
N/I TZK11-AA 2/4 GB QIC SCSI Internal
(2)
TLZ07 4.0/8.0 GB RDAT Drive
PCXRN-AA
(2) 6x IDE CD-ROM Drive

PCXRN-AF 8x IDE CD-ROM Drive

30-45370-01 5.25” SCSI 4x CD-ROM Drive

PCXAT-DA
(2) Conner External SCSI Tape Drive
(1)
N/I 90-10961-01 Screw, Machine M3 Pan 4 mm XRCS SSP (CD-
ROM)
(1)
N/I 74-48510-01 Exchange Bracket 5.25” to 3.5”
(1)
N/I 79-49365-01 Holder, Drive Rail
(1)
N/I = Not Illustrated
(2)
Not qualified for Celebris FX computers

Cables
Orderable Spare Exchangeable Description
Part Spare Part
17-03460-13 Cable, Floppy
17-03461-10 IDE, Flat Cable, HDD
17-03461-12 IDE, Flat Cable, CD
17-04375-01 Cable, Network
17-04371-01 Wire Assembly, Video

5-6
FRU Replacement

Nameplates
Orderable Spare Exchangeable Description
Part Spare Part
74-48816-01 Digital Medallion
74-51175-02 Nameplate, Venturis FX
74-51175-03 Nameplate, Celebris FX
74-51176-02 Speed Button, 575
74-51176-04 Speed Button, 5100
74-51176-06 Speed Button, 5120
74-51176-08 Speed Button, 5133
74-51176-12 Speed Button, 5166
74-51176-30 Speed Button, 5200
74-51176-26 Speed Button, 575e, Venturis FX (bid box)
74-51176-27 Speed Button, 5100e, Venturis FX (bid box)

5-7
FRU Replacement

Miscellaneous
Orderable Spare Exchangeable Description
Part Spare Part
21-44145-38 21-40847-38 1 MB Video DRAM EDO 50 ns 256KX16X2
21-44141-38 Upgrade (not applicable for Venturis FXe models or
Celebris FX models with Matrox option)
PCXJF-AA Headset Labtec C-10
PCXJB-AD Microphone Goldtron
PCXLN-AA 2-button Mouse White, Retail, Bulk Packaged
30-46117-02 3-button Mouse, White
PCXJA-AG Midiland Speaker 7W w/ PWR Adapter
PCXJA-AF Midiland Speaker 7W w/o PWR Adapter
PCXJA-AE Midiland Speaker 10W w/ PWR Adapter
PCXJA-AD Midiland Speaker 10W w/o PWR Adapter
PCXZA-AA Adaptec 1540CP PnP
PCXZA-AB Adaptec 1540CF ISA (Japan)
PCXJD-AB Creative Labs PnP Sound Card
12-41670-01 Terminator, SCSI, 50P IDC, Single End
17-03895-03 Cable Assy, Non-Mold, Flat, RCPT (SCSI Internal)
30-42291-01 28.8 K Data/28.8 Fax Modem
30-42551-01 Adaptec 2940 PCI
30-44396-03 Ensonic Wave Card
30-47658-01 Power Adapter 12v DC 220V AC for Midiland
Speakers
30-47657-01 Power Adapter 12v DC 240V AC for Midiland
Speakers
30-47659-01 Power Adapter 12v DC 110/120V AC for Midiland
Speakers
74-49836-01 Bumper for MLB
54-24030-01 DE450-AA
54-24187-01 DE500-XA
PCXAG-AQ Matrox Millenium Video Card (576-05 version)
PCCAM-CA 2 MB Matrox Video RAM Module
PCCAM-CB 6 MB Matrox Video RAM Module

5-8
FRU Replacement

Venturis FX Short Tower FRU List


Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
1 54-24544-02 54-24588-02 MLB, Venturis FX and Celebris FX (standard)
54-24544-03 54-24588-03 MLB, Venturis FSsm (multimedia)
54-24544-06 54-24588-04 MLB, Venturis FX and Celebris FX Japan
(standard)
54-24544-08 54-24588-05 MLB, Venturis FXsm Japan (multimedia)
2 54-24546-01 Riser Card w/o Audio
54-24546-02 Riser Card with Audio
3 54-24074-02 20-47081-01 MOD, 256K Pipelined Burst SRAM
20-47082-01
54-24488-02 MOD, 512K Pipelined Burst SRAM
4 54-21225-JA 54-23623-HA 1MX32 60 ns EDO DRAM Module (4MB EDO)
54-21246-JA 54-23623-JA 2MX32 60 ns EDO DRAM Module (8MB EDO)
54-23170-HA 4MX32 60 ns EDO DRAM Module (16MB EDO)
54-21277-KA 8MX32 60 ns EDO DRAM Module (32MB EDO)
5 90-08268-00 Compound, Thermal Joint
12-41706-05 Heat Sink 54C
12-46311-01 Clamp for Intel 586 CPU
21-43669-03 Microprocessor, 75 MHz
21-43652-04 Microprocessor, 100 MHz
21-43768-02 Microprocessor, 120 MHz
21-43828-03 P54CS-133 Processor, STD, B1 Stepping
21-43975-01 P54CS 166 MHz, Processor VRE C0 Stepping
21-47163-02 P54CS Processor, 200 MHz, 296 Pin

continued

5-9
FRU Replacement

DEC00826-2

Figure 5-2. Venturis FX Short Tower

5-10
FRU Replacement

Figure Orderable Exchangeable Description


Legend Spare Part Spare Part
6 12-46680-02 54-24040-01 Conn, Shorting Block (133 MHz CPU and below)
12-46680-01
54-24516-01 Module, Voltage Regulator (166 and 200 MHz
CPU)
7 30-46882-01 Power Supply, Switching 200W 3.3V W
8 54-24512-01 Wave Table
9 54-24538-02 Rear Panel Bracket, Audio
10 74-50747-01 Option filler plate
11 12-41474-05 Battery, 3 VDC Lithium, CR2032
12 54-24514-01 MPEG Board
(1)
N/I 54-24526-02 Mod, Front Panel Audio Board and Wire Harness
(1)
N/I = Not Illustrated

5-11
FRU Replacement

Enclosure
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
13 70-32678-01 Enclosure, Short Tower
14 70-32803-01 Cover, L-Shape
15 74-50757-01 Side Panel Left
16 70-32680-01 Bezel, with Filler Panels
17 74-50755-01 Guide, Option Cards
18 74-50860-01 Bezel Blank, 5.25” Drive, Top
74-50861-01 Bezel Blank, 5.25” Drive, Middle
74-50862-01 Bezel Blank, 5.25” Drive, Bottom
19 74-50863-01 Control Panel
20 17-04372-02 Speaker/LED, Switch Wire Harness Assembly (for
Short Tower)
21 74-51237-01 Air Duct
(1)
N/I 74-50752-01 Bracket, EMI Shield, 5.25”
(1)
N/I 90-17008-02 Screw, Captive 6-32
(1)
N/I 74-51171-01 3.5” FDD Sheild, Blank
(1)
N/I 74-50914-01 Bezel, 3.5” FDD Blank
(1)
N/I 74-51239-01 Filler, Vent Cover, Bottom Front
(1)
N/I 74-51361-01 Vent Cover, Top Front
(1)
N/I 74-51362-01 Vent Cover, Top Rear
(1)
N/I 74-50804-01 Rubber Feet
(1)
N/I 74-50911-01 Bracket, I/O Expansion
(1)
N/I = Not Illustrated

5-12
FRU Replacement

Storage Devices
Figure Orderable Exchangeable Description
Legend Spare Part Spare Part
22 PCXRJ-AD 1.44 MB Floppy Disk Drive Frost White Flat Bezel
Generic
PCXRJ-AA Floppy Disk Drive, 3.5”, 3 Mode
23 RE-45B-E 850 MB IDE Disk Drive, 4500RPM, Quantum
Trailblazer
PCXRA-AL 1.6 GB IDE Disk Drive, 5200RPM, Western Digital
Hard Drive 640 MB FB640AT IDE 5400RPM
PCXRA-AI Quantum
1280 MB Narrow SCSI Drive Quantum
PCXRE-AB 2.5 GB HDD
PCXRA-AM Hard Drive 1 GB SCSI Narrow Quantum
PCXRE-AA 2.0 GB SCSI HDD
RZ28C-E
24 PCXRN-AA 6x IDE CD-ROM Drive
PCXRN-AF 8x IDE CD-ROM Drive
30-45370-01 5.25” SCSI 4x CD-ROM Drive
PCXAT-DA Conner External SCSI Tape Drive
TZK11-AA 2/4 GB QIC SCSI Internal
TLZ07 4.0/8.0 GB RDAT Drive
25 74-49365-01 Holder, Drive Rail
(1)
N/I 90-08020-01 Screw, Machine 6-32 PAN .187 XRCS (HDD)
(1)
N/I 90-40217-01 Screw, Machine M3 PAN 5MM XRCS CSZ (FDD
and CD-ROM)
(1)
N/I 74-48510-01 Exchange Bracket 5.25” to 3.5”
(1)
N/I 90-10961-01 Screw, Machine M3 PAN 4MM XRCS SSP
(CD-ROM)
(1)
N/I = Not Illustrated

5-13
FRU Replacement

Cables
Orderable Spare Exchangeable Spare Description
Part Part
17-03460-12 Cable, Floppy
17-03461-11 IDE, Flat Cable
17-04372-02 Cable, Control Panel
17-04373-01 Wire Assembly, Audio
17-04371-01 Wire Assembly, Video
30-43624-07 Audio Cable, CD-ROM

Nameplates
Orderable Spare Exchangeable Spare Description
Part Part
74-48816-01 Digital Medallion
74-51175-02 Nameplate, Venturis FX
74-51176-03 Speed Button, 575s
74-51176-05 Speed Button, 5100s
74-51176-07 Speed Button, 5120s
74-51176-09 Speed Button, 5133s
74-51176-11 Speed Button, 5150s
74-51176-13 Speed Button, 5166s
74-51176-20 Speed Button, 575sm
74-51176-21 Speed Button, 5100sm
74-51176-22 Speed Button, 5120sm
74-51176-23 Speed Button, 5133sm
74-51176-24 Speed Button, 5150sm
74-51176-25 Speed Button, 5166sm

5-14
FRU Replacement

Miscellaneous
Orderable Spare Exchangeable Spare Description
Part Part
21-44145-38 21-40847-38 1 MB Video DRAM EDO 50 ns 256KX16X2
21-44141-38 Upgrade
PCXJF-AA Headset Labtec C-10
PCXJB-AC Microphone Goldtron
PCXLN-AA 2-button Mouse White, Retail, Bulk Packaged
30-46117-02 3-button Mouse, White
PCXJA-AG Midiland Speaker 7W w/ PWR Adapter
PCXJA-AF Midiland Speaker 7W w/o PWR Adapter
PCXJA-AE Midiland Speaker 10W w/ PWR Adapter
PCXJA-AD Midiland Speaker 10W w/o PWR Adapter
PCXZA-AA Adaptec 1540CP PnP
PCXZA-AB Adaptec 1540CF ISA (Japan)
PCXJD-AB Creative Labs PnP Sound Card
12-41670-01 Terminator, SCSI, 50P IDC, Single End
17-03895-03 Cable Assy, Non-Mold, Flat, RCPT (SCSI
Internal)
30-42291-01 28.8 K Data/28.8 Fax Modem
30-42551-01 Adaptec 2940 PCI
30-44396-03 Ensonic Wave Card
30-47658-01 Power Adapter 12v DC 220V AC for Midiland
Speakers
30-47657-01 Power Adapter 12v DC 240V AC for Midiland
Speakers
30-47659-01 Power Adapter 12v DC 110/120V AC for
Midiland Speakers
74-49836-01 Bumper for MLB

5-15
FRU Replacement

Service Procedures
The following sections provide detailed service instructions for Venturis FX and
Celebris FX computers.

CAUTION: Static electricity collects on non-conductors such as


paper, cloth, or plastic. A static discharge can be damaging even
though you often cannot see or feel it. To prevent damage to circuit
boards and/or components:
• Before touching any circuit board or component, touch the
metal frame of the computer to discharge any static electricity.
• Keep circuit boards and components away from non-
conductors.

5-16
FRU Replacement

Recommended Tools
Have the following tools available:
• Multimeter (4½-inch digit)
• Phillips screwdriver
• Antistatic wrist strap (recommended, but not required)

Other Materials Needed


Cleaning agent should be an all purpose cleaner that is used in-house.

Special Tools Required


None.

5-17
FRU Replacement

Remedial Diagnostic Test Software


Supplier information:
AMI Diagnostics
6145-F Northbelt Parkway
Norcross, GA 30071, U.S.A.
Voice: 1-770-246-8600
FAX: 1-770-246-8791
Support: 1-770-246-8645
Internet: http://www.megatrends.com

Virus Software Information


F-PROT, Virus Detection and Cleanup Software, latest version.
Supplier information:
North America, South America, Australia and New Zealand
Command software Systems Inc.
Tel: +1-407-575 3200
FAX: 1-407-575-3026

5-18
FRU Replacement

BIOS Version Information


Refer to the Digital Bulletin Board Service (BBS) for the latest information on BIOS
upgrades by calling:
In the United States: (508) 496-8800

Disconnect External Devices and Power


1. Turn off power to all external devices connected to computer.
2. Turn the computer off.
3. Disconnect power from the wall outlet.
4. Disconnect the power cord and monitor cord.

5-19
FRU Replacement

Removing the Outside Cover


To remove your computer’s outside cover:
1. Remove the outside cover by loosening the thumbscrew(s) at the rear of your
computer.
2. Slide the outside cover forward for the low profile and backwards for the short
tower.
3. Carefully lift the outside cover away from the chassis.

5-20
FRU Replacement

DEC00749-2

Figure 5-3. Removing the Outside Cover

5-21
FRU Replacement

Computer Components
The following sections identify the Venturis FX and Celebris FX computer
components including: main logic components, main logic board connectors (rear
panel), main logic board connectors, backplane components, expansion slots, main
logic board jumper locations, and memory configurations.

Main Logic Board Components


Figure Legend Component
A Onboard EDO video memory
B S3 series video controller
C Keyboard controller
D PCI-to-ISA bridge
E Super I/O controller
F Computer battery
G Computer flash and video BIOS
H Cache memory controller
I Voltage regulator module (VRM)
J Microprocessor (CPU)
K PCI local data buffer
L 16-bit stereo sound chip (Venturis FXsm only)

5-22
FRU Replacement

C D E

F
B
G

A K
I

H
DEC00752-2

Figure 5-4. Main Logic Board Components

5-23
FRU Replacement

Main Logic Board Connectors (Rear Panel)


Figure Connector
Legend
A Parallel port
B Keyboard port
C Mouse port
D Video (VGA) port (not applicable on Celebris FX
computers with Matrox video cards)
E Two USB ports (not available on some models)
F Two serial ports, stacked (COM1 top, COM2 bottom)
G MIDI/joystick port (Venturis FXsm only)

5-24
FRU Replacement

B
C

DEC00752-3

Figure 5-5. Main Logic Board Components (Rear Panel)

5-25
FRU Replacement

Main Logic Board Connectors


Figure Connector
Legend
A Video memory upgrade sockets (not available on some
models)
B MPEG connectors (not available on some models)
C WaveTable connector (Venturis FXsm only)
D Auxiliary fan power
E CPU socket
F Secondary cache module [COAST (Cache On A Stick)
standard module]
G Four or six 72-pin, 32-bit SIMM sockets (depending on
your model)

5-26
FRU Replacement

A
C

G F
DEC00752-4

Figure 5-6. Main Logic Board Connectors

5-27
FRU Replacement

Venturis FX Low Profile Backplane Components and


Connectors
Figure Connector
Legend
A PCI expansion board connectors
B ISA expansion board connectors
C Primary PCI IDE drive connector
D Secondary PCI IDE drive connector (recommended for
CD-ROM drive connection)
E Diskette drive connector
F SCSI LED connector
G Fan connector
H Front panel connector
I Power connector
J Main logic board connectors

5-28
FRU Replacement

C D E

B F

G
A
H

J I

DEC00753-2

Figure 5-7. Venturis FX Low Profile Backplane Components and Connectors

5-29
FRU Replacement

Celebris FX Low Profile Backplane Components and


Connectors
Figure Connector
Legend
A PCI expansion board connectors
B ISA expansion board connectors
C Primary PCI IDE drive connector
D Secondary PCI IDE drive connector (recommended for
CD-ROM drive connection)
E Diskette drive connector
F T/P IN connector (Twisted-Pair) (not available on all
models)
G SCSI LED connector
H Fan connector
I Front panel connector
J Digital PCI Ethernet controller (not available on all
models)
K Power connector
L Main logic board connectors

5-30
FRU Replacement

C D E F

G
H
A
I

L K J

DEC00985-2

Figure 5-8. Celebris FX Low Profile Backplane Components and Connectors

5-31
FRU Replacement

Venturis FX Short Tower Backplane Components


and Connectors
Figure Connector
Legend
A Front panel connector
B CD-ROM audio input connector (CD-IN) (Venturis
FXsm only)
C SCSI LED connector
D Primary PCI IDE drive connector
E Secondary PCI IDE drive connector (recommended for
CD-ROM drive connection)
F Main logic board connectors
G Power connector
H Audio out connector (Venturis FXsm only)
I PCI expansion board connectors
J Fan 2 connector
K ISA expansion board connectors
L Diskette drive connector
M Audio IN connector (Venturis FXsm only)
N Fan 3 connector
O Spatializer 3-D stereo chip (Venturis FXsm only)

5-32
FRU Replacement

D E F G

C
B J

I
A

M N L O DEC00754-2

Figure 5-9. Venturis FX Short Tower Backplane Components and Connectors

5-33
FRU Replacement

Expansion Slots (Venturis FX and Celebris FX Low


Profile)
Expansion Slot Description
Designation
ISA2 Supports half-length industry-standard 16-bit ISA expansion
boards
Uses the top expansion slot at the rear panel
PCI2 Supports half-length 32-bit PCI local bus expansion boards
Uses the middle expansion slot at the rear panel
(1)
Designated as a shared slot with ISA slot ISA1
ISA1 Supports full-length industry-standard 16-bit ISA expansion
boards
Uses the middle expansion slot at the rear panel
(1)
Designated as a shared slot with PCI slot PCI2
PCI1 Supports full-length 32-bit PCI local bus expansion boards
Uses the bottom expansion slot at the rear panel
(1)
Only one expansion board can reside in slot PCI2 and ISA1 at any one time. These slots have to share the
middle expansion slot opening at the rear panel, thus, a maximum of three expansion boards can be
supported at any one time.

5-34
FRU Replacement

ISA 2
PCI2
ISA 1
PCI1

DEC00753-3

Figure 5-10. Expansion Board Slots (Venturis FX and Celebris FX Low Profile)

5-35
FRU Replacement

Expansion Slots (Venturis FX Short Tower)


Expansion Slot Description
Designation
ISA2-ISA4 Supports full-length industry-standard 16-bit ISA expansion boards
Uses the first, second, and third (bottom three) expansion slots at
the rear panel
PCI2 Supports full-length 32-bit PCI local bus expansion boards
Uses the fourth expansion slot at the rear panel
(1)
Designated as a shared slot with ISA slot ISA1
ISA1 Supports half-length industry-standard 16-bit ISA expansion
boards
Uses the fourth expansion slot at the rear panel
(1)
Designated as a shared slot with PCI slot PCI2
PCI1 Supports half-length 32-bit PCI local bus expansion boards
Uses the fifth (top) expansion slot at the rear panel
(1)
Only one expansion board can reside in slot PCI2 and ISA1 at any one time. These slots have to share the
third expansion slot opening at the rear panel, thus, a maximum of five expansion boards can be supported
at any one time.

5-36
FRU Replacement

PCI1
ISA1
PCI2
ISA2

ISA3
ISA4

DEC00754-3

Figure 5-11. Expansion Board Slots (Venturis FX Short Tower)

5-37
FRU Replacement

Main Logic Board Jumper Settings


Feature Function Setting Description
CMOS Discharge J3, 4-5, jumpered Clears CMOS of all BIOS information
clear Normal(1) J3, 5-6, jumpered(1) when jumper is set for Discharge. Use
the Discharge setting when you need to
reconfigure your computer’s resources.
After discharging CMOS, you must
reset the jumper to Normal before
rebooting your computer.
Recovery Recovery J1, 3-4, jumpered Enables you to boot from a Recovery
mode mode J1, 3-4, unjumpered(1) Disk should an error occur while you
Normal(1) are flashing the BIOS.
Boot block Enabled J3, 1-2, jumpered Set this jumper to disabled to prevent
update Disabled(1) J3, 2-3, jumpered(1) unauthorized personnel from changing
the BIOS boot block.
Password Password J1, 1-2, jumpered If you forget your password, set this
clear clear (MFG J1, 1-2, unjumpered(1) jumper to password clear and then
test) restart the computer.
Normal
mode(1)
ASYNC/ ASYNC J3, 7-8, jumpered This setting determines how the SRAM,
Pipe burst Burst(1) J3, 8-9, jumpered(1) cache memory is addressed and used.
SRAM
Factory J1, 13-14 Reserved.
setting
(1) Factory default setting

5-38
FRU Replacement

J1
J3 1-2: On/Off J1
1-2/2-3: Enable/Disable Clear Password/Normal 1 2

3 4
Boot Block
Programming 3-4: On/Off 5 6
Recovery Mode/Normal 7 8

4-5/5-6: Discharge CMOS 9 10

Discharge/Normal 5-6 7-8 CPU/PCI 11 12


On On 50MHz/33MHz
13 14
7-8/8-9: ASYNC./Burst Off On 50MHz/25MHz
Pipe Burst SRAM On Off 60MHz/30MHz
Off Off 66MHz/33MHz CPU
J1
J3 9-10 11-12 CPU Core/Bus
Freq. Ratio
Off Off 3/2 J3
Off On 2/1
On Off 3/1
On On 5/2
13-14: Reserved
Cache

DEC00839

Figure 5-12. Main Logic Board Jumper Locations

5-39
FRU Replacement

Processor Jumper Settings


Pentium J1 Pin
Processor Settings
In MHz Pins 5 and 6 Pins 7 and 8 Pins 9 and 10 Pins 11 and 12
75 On On Off Off
100 Off Off Off Off
120 On Off Off On
133 Off Off Off On
150 On Off On On
166 Off Off On On
200 Off Off On Off
Some processors might be unavailable or others might be introduced.

Installing Additional Computer Memory


Adding more memory enables your computer to run larger, more complicated
software and run it more quickly.
Depending on the model you purchased, your computer comes with either 8 MB or 16
MB of Extended Data Out (EDO) memory. For those with 8 MB computers, memory
is installed as two 4 MB SIMMs in bank 0 (socket J11 and J12). For those with 16 MB
computers, memory is installed as two 8 MB SIMMs in bank 0 (socket J11 and J12).
When adding memory, you need to use 72-pin SIMMs (Figure 5-13).
For some models, you can increase this amount up to a maximum of 128 MB using
the four SIMM sockets on the main logic board. All other models, including all models
of the Celebris FX, can be increased up to 192 MB using the six SIMM sockets on the
main logic board.
All Venturis FX and Celebris FX computers support EDO memory. EDO memory, in
pairs of 4 MB, 8 MB, 16 MB, and 32 MB SIMMs, is faster than standard non-parity or
Fast Page memory. Contact your local Digital sales representative for ordering
information.

5-40
FRU Replacement

When adding SIMMs make sure you:


• Install 32-bit SIMMs having an access time of 70 ns or less. Supported
SIMM sizes: 4 MB, 8 MB, 16 MB or 32 MB (60 ns for EDO DRAM).
• Although you can add a single SIMM of memory, for maximum performance
you should populate both SIMM sockets in a given bank.
• If you populate both SIMM sockets in a given bank, you must use the same
type and size memory. For example, if you add 8 MB of EDO memory in
socket 3 (J10), and decide to add another 8 MB, you must use 8 MB of EDO
memory in socket 4 (J9).
• You can mix EDO and fast paged memory, but not in the same bank.
Refer to "Memory Configurations" for a list of SIMM combinations supported by your
Venturis FX and Celebris FX computer and to " Installing a SIMM" for detailed instructions
on installing SIMMs.

5-41
FRU Replacement

BANK 2 BANK 1 BANK 0

J12

J11

J10

J9

J8

J7
DEC00752-5

Figure 5-13. SIMM Socket Locations for Most Models (Some Models
Have 4 SIMM Sockets)

5-42
FRU Replacement

Memory Configurations
Socket Socket Socket Socket Socket(1) Socket(1) Total
J12 J11 J10 J9 J8 J7
4 MB 4 MB 8 MB
4 MB 4 MB 4 MB 12 MB
4 MB 4 MB 8 MB 16 MB
4 MB 4 MB 16 MB 24 MB
4 MB 4 MB 32 MB 40 MB
4 MB 4 MB 4 MB 4 MB 16 MB
4 MB 4 MB 4 MB 4 MB 4 MB 20 MB
4 MB 4 MB 4 MB 4 MB 8 MB 24 MB
4 MB 4 MB 4 MB 4 MB 16 MB 32 MB
4 MB 4 MB 4 MB 4 MB 32 MB 48 MB
4 MB 4 MB 8 MB 8 MB 24 MB
4 MB 4 MB 16 MB 16 MB 40 MB
4 MB 4 MB 32 MB 32 MB 72 MB
8 MB 8 MB
8 MB 8 MB 16 MB
8 MB 8 MB 4 MB 20 MB
8 MB 8 MB 8 MB 24 MB
8 MB 8 MB 16 MB 32 MB
8 MB 8 MB 32 MB 48 MB
8 MB 8 MB 8 MB 8 MB 32 MB
8 MB 8 MB 8 MB 8 MB 4 MB 36 MB
8 MB 8 MB 8 MB 8 MB 8 MB 40 MB
8 MB 8 MB 8 MB 8 MB 16 MB 48 MB
8 MB 8 MB 8 MB 8 MB 32 MB 64 MB
8 MB 8 MB 8 MB 8 MB 8 MB 8 MB 48 MB
8 MB 8 MB 8 MB 8 MB 16 MB 16 MB 64 MB
8 MB 8 MB 8 MB 8 MB 32 MB 32 MB 96 MB
8 MB 8 MB 16 MB 16 MB 48 MB
8 MB 8 MB 16 MB 16 MB 4 MB 52 MB
8 MB 8 MB 16 MB 16 MB 8 MB 56 MB
8 MB 8 MB 16 MB 16 MB 16 MB 64 MB
8 MB 8 MB 16 MB 16 MB 32 MB 80 MB
8 MB 8 MB 16 MB 16 MB 8 MB 8 MB 64 MB
8 MB 8 MB 16 MB 16 MB 16 MB 16 MB 80 MB
8 MB 8 MB 16 MB 16 MB 32 MB 32 MB 112 MB
8 MB 8 MB 32 MB 32 MB 80 MB
8 MB 8 MB 32 MB 32 MB 4 MB 84 MB
8 MB 8 MB 32 MB 32 MB 8 MB 88 MB
(1) Sockets not installed on some models

continued

5-43
FRU Replacement

Socket Socket Socket Socket Socket(1) Socket(1) Total


J12 J11 J10 J9 J8 J7
8 MB 8 MB 32 MB 32 MB 16 MB 96 MB
8 MB 8 MB 32 MB 32 MB 32 MB 112 MB
8 MB 8 MB 32 MB 32 MB 8 MB 8 MB 96 MB
8 MB 8 MB 32 MB 32 MB 16 MB 16 MB 112 MB
16 MB 16 MB
16 MB 16 MB 32 MB
16 MB 16 MB 4 MB 36 MB
16 MB 16 MB 8 MB 40 MB
16 MB 16 MB 16 MB 48 MB
16 MB 16 MB 32 MB 64 MB
16 MB 16 MB 8 MB 8 MB 48 MB
16 MB 16 MB 8 MB 8 MB 4 MB 52 MB
16 MB 16 MB 8 MB 8 MB 8 MB 56 MB
16 MB 16 MB 8 MB 8 MB 16 MB 64 MB
16 MB 16 MB 8 MB 8 MB 32 MB 80 MB
16 MB 16 MB 8 MB 8 MB 8 MB 8 MB 64 MB
16 MB 16 MB 8 MB 8 MB 16 MB 16 MB 80 MB
16 MB 16 MB 8 MB 8 MB 32 MB 32 MB 112 MB
16 MB 16 MB 16 MB 16 MB 64 MB
16 MB 16 MB 16 MB 16 MB 4 MB 68 MB
16 MB 16 MB 16 MB 16 MB 8 MB 72 MB
16 MB 16 MB 16 MB 16 MB 16 MB 80 MB
16 MB 16 MB 16 MB 16 MB 32 MB 96 MB
16 MB 16 MB 16 MB 16 MB 8 MB 8 MB 80 MB
16 MB 16 MB 16 MB 16 MB 16 MB 16 MB 96 MB
16 MB 16 MB 16 MB 16 MB 32 MB 32 MB 128 MB
16 MB 16 MB 32 MB 32MB 96 MB
16 MB 16 MB 32 MB 32MB 4 MB 100 MB
16 MB 16 MB 32 MB 32MB 8 MB 104 MB
16 MB 16 MB 32 MB 32MB 16 MB 112 MB
16 MB 16 MB 32 MB 32MB 32 MB 128 MB
16 MB 16 MB 32 MB 32MB 8 MB 8 MB 112 MB
16 MB 16 MB 32 MB 32MB 16 MB 16 MB 128 MB
32 MB 32 MB
32 MB 32 MB 64 MB
32 MB 32 MB 4 MB 68 MB
32 MB 32 MB 8 MB 72 MB
(1) Sockets not installed on some models

continued

5-44
FRU Replacement

Socket Socket Socket Socket Socket(1) Socket(1) Total


J12 J11 J10 J9 J8 J7
32 MB 32 MB 16 MB 80 MB
32 MB 32 MB 32 MB 96 MB
32 MB 32 MB 8 MB 8 MB 80 MB
32 MB 32 MB 8 MB 8 MB 4 MB 84 MB
32 MB 32 MB 8 MB 8 MB 8 MB 88 MB
32 MB 32 MB 8 MB 8 MB 16 MB 96 MB
32 MB 32 MB 8 MB 8 MB 32 MB 112 MB
32 MB 32 MB 8 MB 8 MB 8 MB 8 MB 96 MB
32 MB 32 MB 8 MB 8 MB 16 MB 16 MB 112 MB
32 MB 32 MB 16 MB 16 MB 96 MB
32 MB 32 MB 16 MB 16 MB 4 MB 100 MB
32 MB 32 MB 16 MB 16 MB 8 MB 104 MB
32 MB 32 MB 16 MB 16 MB 16 MB 112 MB
32 MB 32 MB 16 MB 16 MB 32 MB 128 MB
32 MB 32 MB 16 MB 16 MB 8 MB 8 MB 112 MB
32 MB 32 MB 32 MB 32 MB 128 MB
32 MB 32 MB 32 MB 32 MB 4 MB 132 MB
32 MB 32 MB 32 MB 32 MB 8 MB 136 MB
32 MB 32 MB 32 MB 32 MB 16 MB 144 MB
32 MB 32 MB 32 MB 32 MB 32 MB 160 MB
32 MB 32 MB 32 MB 32 MB 8 MB 8 MB 144 MB
32 MB 32 MB 32 MB 32 MB 16 MB 16 MB 160 MB
32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 192 MB
(1) Sockets not installed on some models

5-45
FRU Replacement

Removing and Replacing Components


The following sections provide removal and replacement procedures for the following
Venturis FX and Celebris FX components:
• Main logic board
• Adapter card
• SIMMs
• Secondary cache module
• Video memory
• Battery
• Heat sink
• Processor
• VRM
• Backplanes
• Expansion boards
• Power supplies
• Control panels
• Air duct
• Fans
• 3½-inch mass storage devices
• 5¼-inch mass storage devices

5-46
FRU Replacement

Removing the Main Logic Board


1. Turn off the computer and monitor.
2. Disconnect all external devices, ac power, and monitor power.
3. Remove the outside cover.
4. Swing the right side of the brace away from the chassis (Celebris FX low
profile only).
5. Pull up on the two latches attached to the main logic board.
6. Carefully remove the main logic board from the chassis.

NOTE: When replacing the main logic board, you must move
to the replacement main logic board, the processor chip and
other components, such as SIMMs. The processor chip and
the heat sink assembly should be removed and reinstalled as
a single assembly. There is no need to disassemble the
processor chip and heat sink.

5-47
FRU Replacement

DEC00959

Figure 5-14. Removing the Main Logic Board

5-48
FRU Replacement

Removing an Adapter Card


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Disconnect the adapter card cable(s).
4. Remove the adapter card.
5. Remove the adapter card from the bracket by unscrewing the two screws
that hold the adapter card to the bracket.

5-49
FRU Replacement

5-50
FRU Replacement

Removing the SIMMs


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Press the SIMM retaining clips out.
4. Push the SIMM down and pull it out of the socket.

DEC00921

Figure 5-16. Removing SIMMs

5-51
FRU Replacement

Removing the Secondary Cache Module


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the secondary cache module by pulling it straight up.

DEC00752-7

Figure 5-17. Removing a Secondary Cache Module

5-52
FRU Replacement

Removing Video Memory (S3)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. If the computer is a short tower, remove main logic board. If the computer is
a low profile, you might have to remove main logic board, otherwise go to
step 4.
4. Remove the video memory by inserting a small screwdriver at the notch and
then prying out the chip.

CAUTION: Be careful not to damage the pins or the


socket.

DEC00752-19

Figure 5-18. Removing Video Memory

5-53
FRU Replacement

Removing a WaveTable Daughter Card


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the main logic board.
4. Remove the WaveTable daughter card by pulling it straight up.

DEC00752-11

Figure 5-19. Removing a WaveTable Daughter Card

5-54
FRU Replacement

Removing the Lithium Battery


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the main logic board.
4. Remove the old battery.

WARNING: There is a danger of battery explosion if a


lithium battery is incorrectly replaced. To prevent damage to
the computer, be sure the + side faces up when installing a
new battery. Also, be sure you replace the battery with either
a Digital (P/N 12-41474-05), Toshiba (P/N CR2032), or
equivalent 3 V dc lithium battery.

Depending on the locality, the computer’s battery might be


considered hazardous waste. Make sure you follow any state
or local statute to properly dispose of the old battery.

5-55
FRU Replacement

DEC00752-8

Figure 5-20. Removing the Lithium Battery

5-56
FRU Replacement

Removing the Processor Heat Sink


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the main logic board.
4. Remove the heat sink clips.
5. Remove the heat sink.
To remove the heat sink, slide it off to the side. Do not try to lift it straight up.

NOTE: Between the heat sink and the processor is thermal


compound to form a good thermal bond. When you replace
the processor and heat sink, first insert the processor chip in
the socket and move the lever down. Next spread the thermal
compound on the heat sink. Place the heat sink on top of the
processor and then secure the heat sink with the heat sink clip.

5-57
FRU Replacement

DEC00752-21

Figure 5-21. Removing the Processor Heat Sink

5-58
FRU Replacement

Removing the Processor


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the main logic board.
4. If necessary, remove the VRM or VRE module.
5. Remove the heat sink.
6. Lift the lever out and then up.
7. Remove the processor.
Refer to “Remove Processor Heat Sink” for processor replacement procedures.

5-59
FRU Replacement

DEC00752-22

5-60
FRU Replacement

Removing the Voltage Regulator Module (VRM)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the main logic board.
4. Remove the VRM by pulling it straight up.

5-61
FRU Replacement

DEC00752-23

Figure 5-23. Removing the VRM

5-62
FRU Replacement

Removing the Backplane (Venturis FX and Celebris FX Low


Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Disconnect all power, video, disk and diskette cables.
4. Remove any expansion boards.
5. Remove the diskette drive.
6. Remove the main logic board.
7. Remove the screws.
8. Remove the backplane.

5-63
FRU Replacement

DEC00891

Figure 5-24. Removing the Backplane (Venturis FX and Celebris FX Low Profile)

5-64
FRU Replacement

Removing the Backplane (Venturis FX Short Tower)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the screw from the internal drive bay.
4. Swing the drive bay away from the chassis.
5. Remove any expansion boards.
6. Disconnect all power, video, disk and diskette cables.
7. Remove the main logic board.
8. Remove the screws at the rear holding the backplane to the chassis.
9. Remove the backplane.

5-65
FRU Replacement

DEC00892

Figure 5-25. Removing the Backplane (Venturis FX Short Tower)

5-66
FRU Replacement

Removing Expansion Boards


NOTE: You do not have to remove the main logic board to
remove an expansion board.

1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Remove the screw.
4. Gently pull the expansion board from its socket.

5-67
FRU Replacement

DEC00960-4

Figure 5-26. Removing Expansion Boards

5-68
FRU Replacement

Removing the Power Supply (Venturis FX and Celebris FX


Low Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the internal hard disk drive.
Refer to “Removing Internal 3½-Inch Device (Venturis FX and Celebris FX low
profile).”
4. Disconnect the power cable from the backplane.
5. Disconnect all power cables from all devices.
6. Remove the screws.
7. Remove the power supply and bracket from the chassis.
8. Remove the bracket from the power supply.

5-69
FRU Replacement

Figure 5-27. Removing the Power Supply (Venturis FX and Celebris FX Low Profile)

5-70
FRU Replacement

Removing the Power Supply (Venturis FX Short Tower)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the internal drive bay assembly.
Refer to “Removing Internal 3½-Inch Device (Venturis FX short tower).”
4. Disconnect the power cable from the backplane.
5. Disconnect all power cables from all devices.
6. Remove the screws from the power supply.
7. Remove the power supply.

5-71
FRU Replacement

Figure 5-28. Removing the Power Supply (Venturis FX Short Tower)

5-72
FRU Replacement

Removing the Control Panel Assembly (Venturis FX and


Celebris FX Low Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the diskette drive and the bracket.
Refer to “Remove Diskette Drive (Venturis FX and Celebris FX low profile).”
4. Remove the control panel assembly with the air duct and the fan.
5. Unplug the control panel cable from the backplane.
6. If there is a fan, unplug the fan cable from the backplane.

5-73
FRU Replacement

DEC00890

Figure 5-29. Removing the Control Panel Assembly (Venturis FX and Celebris FX Low
Profile)

5-74
FRU Replacement

Removing the Front Air Duct (Venturis FX Short Tower)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the front air duct.

DEC01011

Figure 5-30. Removing the Front Air Duct (Venturis FX Short Tower)

5-75
FRU Replacement

Removing the Control Panel Assembly and Cable (Venturis


FX Short Tower)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the front air duct.
4. Remove front bezel.
5. Push in on the tabs to disengage the control panel assembly.
6. Disconnect the cables from the control panel assembly noting the following
when you reconnect.
− White and black is the reset switch.
− White, black, and red is the power switch.
− Red and black is hard disk drive activity LED.
− Yellow and black is the power LED. It is on top of the hard disk drive
indicator.
7. Slide the cables through the slots.
The cables and their attached switch or indicators are now inside the
computer.
8. Unplug the cable connection from the backplane.
9. Rotate the speaker to remove it from the option card assembly.
10. Remove the control panel assembly cables from the computer.

5-76
FRU Replacement

5-77
FRU Replacement

Removing the Option Card Assembly (Venturis FX Short


Tower)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the option card assembly.

DEC01010

Figure 5-32. Removing the Option Card Assembly


(Venturis FX Short Tower)

5-78
FRU Replacement

Removing the Wire Assembly, Headphone/Microphone


(Venturis FX Short Tower)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the front bezel.
4. Push in on the tabs to disengage the control panel assembly.
The headphone and microphone connections are on a card inside the control
panel assembly. This card is attached to the cable.
5. Remove the headphone and microphone card from the control panel
assembly.
Push down on the headphone and microphone card to release it from the
tabs and then slide the card back.
6. Unplug the other side of the cable from the backplane.
7. Slide the card through the appropriate front slot and then remove the
headphone and microphone cable.

5-79
FRU Replacement

DEC00917

Figure 5-33. Removing the Wire Assembly, Headphone/Microphone


(Venturis FX Short Tower)

5-80
FRU Replacement

Removing a 3½-Inch Device from Front Bay (Venturis FX and


Celebris FX Low Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Disconnect all power and data cables.
4. Remove the screws holding the drive to the bay.
5. Remove the 3½-inch device, which includes the rail and the brackets.
6. Remove the rail from the device.
7. Remove the brackets from the device.

5-81
FRU Replacement

DEC00757-8

Figure 5-34. Removing a 3½-Inch Device from Front Bay (Venturis FX and
Celebris FX Low Profile)

5-82
FRU Replacement

Removing a 5¼-Inch Device (Venturis FX and Celebris FX


Low Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Disconnect all power and data cables.
4. Remove the screws holding the drive to the bay.
5. Remove the 5¼-inch device, which includes the rail.
6. Remove the rail from the device.

5-83
FRU Replacement

DEC00757-9

Figure 5-35. Removing a 5¼-Inch Device (Venturis FX and Celebris FX Low Profile)

5-84
FRU Replacement

IDE Drive Connections (Venturis FX and Celebris FX Low


Profile)
Figure Legend IDE Drive Component
A Power supply
B Primary IDE hard disk drive
C Power connections
D Primary IDE hard disk drive connections
E Backplane IDE drive connection (primary)
F Secondary IDE hard disk drive connections
(1)
G CD-ROM drive (not available on all models)
H Backplane IDE drive connection (secondary)
(1)
The CD-ROM drive is connected to the secondary IDE port and configured as a master drive.

5-85
FRU Replacement

G
F

C
B D

A E
C

DEC00762-2

Figure 5-36. IDE Drive Connections (Venturis FX and Celebris FX Low Profile)

5-86
FRU Replacement

Removing the Internal 3½-Inch Device (Venturis FX and


Celebris FX Low Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Disconnect all power and data cables from the device.
4. Remove the screw from the bracket.
5. Remove the 3½-inch device with the bracket by sliding the device forward
and lifting.
6. Remove the 3½-inch device from the bracket.

5-87
FRU Replacement

Figure 5-37. Removing the Internal 3½-Inch Device (Venturis FX and Celebris FX Low
Profile)

5-88
FRU Replacement

Removing the Diskette Drive (Venturis FX and Celebris FX


Low Profile)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove all power and data cables from the diskette drive.
4. Remove the screws from the front holding the drive and the bracket in the
bay.
5. Remove the diskette drive with the bracket.

5-89
FRU Replacement

Figure 5-38. Removing the Diskette Drive (Venturis FX and Celebris FX Low Profile)

5-90
FRU Replacement

Diskette Drive Connections (Venturis FX and Celebris FX


Low Profile)
Figure Legend Diskette Drive Component
A Power supply
B Power connection
C Diskette drive connections
D Backplane diskette drive connection
E Diskette drive

5-91
FRU Replacement

C
B

B
A D

E
C

DEC0076

Figure 5-39. Diskette Drive Connections (Venturis FX and Celebris FX Low Profile)

5-92
FRU Replacement

Removing the Front Bezel (Venturis FX Short Tower)


1. Turn off the computer and monitor.
2. Disconnect all external devices, ac power, and monitor power.
3. Remove the outside cover.
4. From the top of the computer, find both tabs (one on the left and one on the
right).
5. Push both tabs towards the center of the computer to release the top of the
bezel.
6. Pull the top of the bezel approximately an inch away from the top of the
chassis.
7. Pull up on the bezel to detach the bottom bezel mounts.

5-93
FRU Replacement

DEC00758-11

Figure 5-40. Removing the Front Bezel

5-94
FRU Replacement

Removing a 3½-Inch Device from Front Bay (Venturis FX


Short Tower)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Remove the front bezel.
4. Disconnect all power and data cables.
5. Remove the two screws holding the drive to the bay.
6. Remove the 3½-inch device, which includes the rail and the brackets.
7. Remove the rail from the device.
8. Remove the brackets from the device.

5-95
FRU Replacement

DEC00758-12

Figure 5-41. Removing a 3½-Inch Device from Front Bay (Venturis FX Short Tower)

5-96
FRU Replacement

Removing a 5¼-Inch Device (Venturis FX Short Tower)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Remove the front bezel.
4. Disconnect all power and data cables.
5. Remove the two screws holding the drive to the bay.
6. Remove the 5¼-inch device, which includes the rail.
7. Remove the rail from the device.

5-97
FRU Replacement

DEC00758-13

Figure 5-42. Removing a 5¼-Inch Device (Venturis FX Short Tower)

5-98
FRU Replacement

Removing an Internal 3½-Inch Device (Venturis FX Short


Tower)
1. Turn off the computer, monitor, and then disconnect power from the
computer.
2 Remove the outside cover.
3. Disconnect all power and data cables.
5. Remove the screw securing the drive bay to the chassis.
6. Swing the device bay away from the chassis.
7. Remove the screws from the drive bay.
8. Remove the 3½-inch device.

5-99
FRU Replacement

DEC00759-4

Figure 5-43. Removing an Internal 3½-Inch Device (Venturis FX Short Tower)

5-100
FRU Replacement

IDE Drive Connections (Venturis FX Short Tower)


Figure Legend IDE Drive Component
A Backplane IDE drive connection (primary)
B Power connections
C Power supply
D Primary IDE hard disk drive
E Primary IDE hard disk drive connections
F Backplane IDE drive connection (secondary)
G Secondary IDE hard disk drive connections
(1)
H CD-ROM drive (not available on all models)
(1)
The CD-ROM drive is connected to the secondary IDE port and configured as a master drive.

5-101
FRU Replacement

B C
H
.
B

B
D
G

F
E

DEC00961-2

Figure 5-44. IDE Drive Connections (Venturis FX Short Tower)

5-102
FRU Replacement

Removing the Diskette Drive (Venturis FX Short Tower)


1. Turn off the computer, monitor, and then disconnect power from the
computer.
2. Remove the outside cover.
3. Remove the front bezel.
4. Remove all power and data cables from the diskette drive.
5. Remove the screws.
6. Remove the diskette drive.

5-103
FRU Replacement

Figure 5-45. Removing the Diskette Drive (Venturis FX Short Tower)

5-104
FRU Replacement

Diskette Drive Connections (Venturis FX Short Tower)


Figure Legend Diskette Drive Component
A Power connection
B Diskette drive
C Diskette drive connections
D Backplane diskette drive connection
E Power supply

5-105
FRU Replacement

B
A E
C

DEC00763-2

Figure 5-46. Diskette Drive Connections (Venturis FX Short Tower)

5-106
FRU Replacement

B
A E
C

DEC00763-2

Figure 5-46. Diskette Drive Connections (Venturis FX Short Tower)

5-107
6
Introduction
Device Mapping
6
This chapter provides a series of tables listing mapping and address information
related to computer memory and various main logic board devices (keyboard
controller, interrupt controller, DMA controller, etc.).
Your computer's memory and address locations are allocated at the factory to operate
within a standard PC environment. However, due to the number of optional devices
and/or expansion boards that are available, sometimes memory and address
locations need to be changed. For example, some network expansion boards require
a specific memory location. If that location is already allocated, a memory conflict
results and the expansion board will not operate as expected. Note that some
memory, I/O and interrupt locations can be changed using the BIOS Setup utility.

CAUTION: Before changing any memory or address location,


refer to the documentation supplied with the optional device,
expansion board, or software application and make sure
adequate information is available. If not, contact the option or
software manufacturer for further information.

6-1
Device Mapping

CPU Memory Address Map (Full Range)


Range Function Size
0 to 9FFFFh Base memory 640 KB
A0000h to BFFFFh Video RAM 128 KB
C0000h to C7FFFh VGA BIOS 32 KB
C8000h to DFFFFh BIOS extension ROM (AT 96 KB
bus used)
E0000h to FFFFFh PnP BIOS/APM BIOS 128 KB
100000h to BFFFFFFh Extended memory 191 MB

6-2
Device Mapping

I/O Address Map


Range (hexadecimal) Function
000 - 00F DMA controller one
020 - 021 Interrupt controller one
022 Index register (Sis5513)
023 Data register (Sis5513)
040 - 043 Interval timer
060 - 06F Keyboard controller
070 - 07F Real-Time Clock (RTC), NMI
080 - 08F DMA page register
0A0 - 0A1 Interrupt controller two
0C0 - 0CF DMA controller two
0F0 Clear math co-processor busy
0F1 Reset math co-processor
0F8 - 0FF Math co-processor
170 - 177 Secondary IDE controller
1F0 - 1F7 Primary IDE controller
201 Joystick
220 - 22F Audio
278 - 27A LPT2
2E8 - 2EF COM4
continued

6-3
Device Mapping

Range (hexadecimal) Function


2F8 - 2FF COM2
300 - 301 MIDI MPU (Venturis FXsm only)
310 - 311
320 - 321
330 - 331(1)
378 - 37A LPT1
388 - 38B Audio, FM music synthesizer
3BC - 3BE LPT3
3E8 - 3EF COM3
3F0 - 3F7 Diskette (floppy disk) controller
3F6 - 3F7 Primary/secondary IDE controller (alt status,
device address)
3F8 - 3FF COM1
4D0 Edge/level control register - INTCNTRL1
4D1 Edge/level control register - INTCNTRL2
CF8 - CFF PCI configure space control register
CC00 Programming chip select
(1) These are the possible ranges. If the device is Plug and Play and you are using it with a Plug and Play
operating system, such Windows 95, Plug and Play will select the correct address. Otherwise, use the ICU
to determine an available I/O address.

6-4
Device Mapping

Computer Interrupt Levels


Interrupt Number Interrupt Source
IRQ0 Timer tick
IRQ1 Keyboard controller
IRQ2 Cascade interrupt
IRQ3 COM2, COM4, if enabled
IRQ4 COM1, COM3, if enabled
IRQ5 Audio, if enabled
IRQ6 Diskette (floppy disk) drive, if enabled
IRQ7 LPT1, LPT3, if enabled
IRQ8 Real Time Clock (RTC)
IRQ9 Video
IRQ10 Reserved
IRQ11 Network
IRQ12 Mouse interrupt, if enabled
IRQ13 Math co-processor
IRQ14 IDE primary, if enabled
IRQ15 IDE secondary, if enabled

6-5
Device Mapping

DMA Channel Assignment


Channel Controller Function
0 1 Refresh
1 1 Audio or ECP
2 1 Diskette (floppy disk) controller, if enabled
3 1 Not used
4 2 Cascade DMA
5 2 ECP or not used
6 2 Not used
7 2 Not used

6-6
A
Service Notes
A

A-1
Service Notes

A-2
Service Notes

A-3
Service Notes

A-4
Printed on
ER-BAAWW-SM. A01 Printed in U.S.A. Recycled Paper.

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