APS Nuevo Universal PS 12 09

PS
Universal
Universal PS
Pay Station
Version 1
Universal PS
Pay Station
Version 1
© 2009 Federal APD, Inc. All rights reserved.
SAFETY NOTICE
As an institution, municipality, or private operator, it is important to be aware of the potential
liabilities which may arise in normal parking operations. To ensure the safety of your
personnel and your patrons, use the following checklist to make sure that all of the following
“safety first” measures are implemented at your site:
❑ Use vibrant colors on parking equipment at entrance lanes and exit lanes.
❑ Use universally identifiable icons, or pictograms, in all entrance and exit lanes, roadways,
posts and walls.
❑ Post “No Pedestrian,” “No Wheelchair,” “No Bicycle” and “No Motorcycle” pictograms
on the roadway adjacent to the parking barrier gate.
❑ Always provide proper signs, both on the roadway and on other equipment.
❑ Maintain the manufacturer’s warning stickers on gate arms and on other equipment.
❑ Use safety devices such as mirrors, buzzers, and flashing lights, especially if there are
sidewalks that cross the path of exit or entrance lanes.
❑ To prevent injury to pedestrians, maintenance personnel, and persons on bicycles or

motorcycles, monitor all entrance and exit lanes to ensure barrier gates are not
accidentally lowered or raised. Take special care when commanding any equipment from a
centralized computer system, especially when the equipment is not in your line of vision.
❑ Institute the following equipment maintenance and inspection policies:

● Ensure that maintenance is performed by the factory, a factory-trained technician, or
an authorized distributor at least twice a year. Create a maintenance log to track
maintenance history.
● Ensure that the equipment is inspected frequently by a factory-trained technician to

ensure that it is operating properly. Create an inspection log to track inspection history.
SHOCK HAZARD—To reduce the risk of severe personal injury or damage to

equipment, turn off the power to the equipment before performing any
maintenance or repairs. Failure to heed this warning could result in injury or
even death of those who come in contact with the product.
WARRANTY INFORMATION
Federal APD, Inc. warrants that the Products will be free from any defects in material and
workmanship under normal use and service, wear and tear excepted, for a period of two years
from the date of shipment from Federal APD. Exceptions to this warranty may include any
products and/or accessories that are used with Federal APD equipment but are not
manufactured by Federal APD. In those instances where Federal APD is not the manufacturer
of goods sold hereunder, Federal APD's warranty shall be the lesser of such manufacturers'
warranty, or Federal APD's standard warranty.
This warranty shall not apply to Products which have not been properly maintained or have
been subjected to misuse, neglect, accident or damage, or which have been modified, changed,
or reworked in any way, without prior written approval of Federal APD. Federal APD's sole
obligation shall be to repair or replace, at Federal APD's option, any defective part or parts
within such two year period. Upon Federal APD's written instructions, allegedly defective
goods shall be returned to Federal APD for inspection. This warranty extends only to the
original purchaser from Distributor/Dealer and shall not cover repair, labor, or replacement of
parts that are by nature expendable. Distributor/Dealer agrees to deliver the Federal APD
Limited Warranty then in effect to each of its customers at the time of the sale. Distributor/
Dealer shall have no authority to bind Federal APD to any warranty beyond that extended
therein. All Products are subject to design and/or appearance modifications which are
production standards at the time of shipment. Federal APD may, but shall not be required to,
modify or update Products shipped prior to a current production standard.
There are no other warranties, expressed or implied, including but not limited to any
implied warranties of merchantability or fitness for a particular purpose. In no event shall
Federal APD be liable for any loss of profits or any indirect or consequential damages
arising out of Federal APD's breach of this warranty or any other term or condition of this
agreement.
TABLE OF CONTENTS
LIST OF FIGURES .......................................................................................................................... 11
CHAPTER 1 INTRODUCTION
Universal PS Operational Overview..................................................................................................... 14
Magnetic Stripe Tickets........................................................................................................................ 16
Universal PS Structural Overview........................................................................................................ 18
Cabinet ........................................................................................................................................... 19
Door Position Detection Switches ................................................................................................. 20
User Interface Components............................................................................................................ 21
Power Components ........................................................................................................................ 23
SST Ticket Transport ..................................................................................................................... 24
Burster ..................................................................................................................................... 25
Parker....................................................................................................................................... 26
SST CPU Board ............................................................................................................................. 28
Auditor PowerPad4 CPU Board .................................................................................................... 30
APP I/O Board ............................................................................................................................... 31
PowerPad Programming Interface ................................................................................................. 32
Patron Display and SBC ................................................................................................................ 33
Note Acceptor (Optional)............................................................................................................... 33
Note Dispenser (Optional) ............................................................................................................. 35
Coin Handling Components (Optional) ......................................................................................... 37
DataTran (Optional)....................................................................................................................... 39
Receipt Printer................................................................................................................................ 40
Journal Printer ................................................................................................................................ 42
Heater and Thermostat ................................................................................................................... 43
Related Documents............................................................................................................................... 45
CHAPTER 2 INSTALLATION
Installation Overview ........................................................................................................................... 48
Preparing the Installation Site............................................................................................................... 49
Installing the Cabinet............................................................................................................................ 50
Installing the Note Dispenser ............................................................................................................... 54
Program the Cassette Addresses .................................................................................................... 54
Install and Connect the Dispenser Unit.......................................................................................... 56
Applying User Interface Labels............................................................................................................ 59
Connecting Power Components ........................................................................................................... 62
Connecting Incoming Communications Cable (Optional) ................................................................... 62
Verifying SST CPU Board DIP Switch Settings.................................................................................. 63
ZMA-629 Universal PS Pay Station - Version 1 7

Contents
Setting APP CPU Board DIP Switches ................................................................................................ 64

Clearing the APP Memory.................................................................................................................... 64
Installing the Ticket Transport.............................................................................................................. 65
Installing the Journal Printer................................................................................................................. 73
Installing the DataTran (Optional)........................................................................................................ 75
Installing the Ticket Chute and Bin ...................................................................................................... 77
Connecting the Intercom....................................................................................................................... 79
Starting Up the Universal PS................................................................................................................ 80
Loading Tickets .................................................................................................................................... 80
Loading Receipt Paper.......................................................................................................................... 80
Loading Journal Paper .......................................................................................................................... 80
Programming the Auditor PowerPad.................................................................................................... 80
Loading Change Funds ......................................................................................................................... 80
CHAPTER 3 PROGRAMMING
Programming Overview........................................................................................................................ 83
Programming Interface................................................................................................................... 84
Programming Menus...................................................................................................................... 86
Attendants Function................................................................................................................. 86
Accounts Function................................................................................................................... 87
Fee Calc Function.................................................................................................................... 87
Keys Function.......................................................................................................................... 88
Taxes Function ........................................................................................................................ 89
Statistics Function.................................................................................................................... 89
System Pref Function............................................................................................................... 90
Print Function .......................................................................................................................... 92
Vouchers Function................................................................................................................... 92
ValueCard Function................................................................................................................. 93
Notes and Coins Function........................................................................................................ 94
Utilities Function ..................................................................................................................... 94
Accessing the Programming Interface.................................................................................................. 95
Clearing the PowerPad Memory........................................................................................................... 96
Logging In and Out............................................................................................................................... 97
Programming the Universal PS ............................................................................................................ 98
Program Attendants........................................................................................................................ 99
Create Accounts ............................................................................................................................. 99
Set Up Fee Tables and Taxes ......................................................................................................... 99
Set the Device Date and Time...................................................................................................... 100
Define Accepted Cards ................................................................................................................ 100
Program the Receipt Behavior and Format.................................................................................. 101
Set Up the Lost Ticket Option ..................................................................................................... 102
8 Universal PS Pay Station - Version 1 ZMA-629

Contents
Set Up the Pre-Pay Feature .......................................................................................................... 102

Enable Continuous Fee ................................................................................................................ 105
Activate and Program Statistics Reporting .................................................................................. 105
Define the Device Attributes........................................................................................................ 105
Set Up the Printers ....................................................................................................................... 105
Program the SST Settings ............................................................................................................ 106
Enable Ticket or Card Tracking................................................................................................... 106
Define the Currency Symbol and Decimal Position .................................................................... 106
Set the Default Language and Language Option Order............................................................... 106
Program the Note Acceptor.......................................................................................................... 106
Program the Note Dispenser ........................................................................................................ 107
Program the Coin Acceptor.......................................................................................................... 109
Program the Coin Dispenser ........................................................................................................ 112
Set Up Vouchers and Validations ................................................................................................ 113
Set Up ValueCard Operation ....................................................................................................... 113
Verify Serial Port Configuration.................................................................................................. 114
Verify Inputs and Outputs............................................................................................................ 114
Configure Grace Times (In Facility Exits) .................................................................................. 114
CHAPTER 4 MAINTENANCE
Maintenance Overview....................................................................................................................... 116
Opening the Cabinet ........................................................................................................................... 119
Performing Preventive Maintenance .................................................................................................. 119
Check the Cabinet Condition ....................................................................................................... 119
Clean the Fans.............................................................................................................................. 120
Clean and Inspect the Transport................................................................................................... 120
Check Component Connections................................................................................................... 121
Verify Heater Operation............................................................................................................... 121
Performing As-Needed Maintenance ................................................................................................. 122
Clear a Ticket Jam........................................................................................................................ 122
Load Tickets................................................................................................................................. 125
Load Receipt Paper ...................................................................................................................... 126
Load Journal Paper....................................................................................................................... 131
Change the Journal Printer Ribbon .............................................................................................. 132
Empty the Captured Ticket Bin ................................................................................................... 132
Adjust the Thermostat Setting...................................................................................................... 135
Fill the Note Dispenser ................................................................................................................ 137
Empty the Note Acceptor............................................................................................................. 140
Empty the Coin Vault .................................................................................................................. 143
Fill the Coin Dispenser ................................................................................................................ 146
Reset Universal PS....................................................................................................................... 153
Updating Firmware............................................................................................................................. 154

Contents
APPENDIX A PRODUCT SUPPORT

Getting Help........................................................................................................................................ 158
Accessing the Distributor Resource Center........................................................................................ 159
APPENDIX B ORDER AND REPAIR PROCEDURES

Placing an Order ................................................................................................................................. 162
Requesting a Repair............................................................................................................................ 162
Finding a Part Number........................................................................................................................ 163
GLOSSARY.................................................................................................................................... 165
INDEX .......................................................................................................................................... 171

LIST OF FIGURES
Figure 1.1 Ticket Printing At Entry....................................................................................................... 16
Figure 1.2 Ticket Printing At Exit ......................................................................................................... 17
Figure 1.3 Universal PS Cabinet ........................................................................................................... 19
Figure 1.4 Universal PS Door Switches ................................................................................................ 20
Figure 1.5 Universal PS User Interface Components............................................................................ 22
Figure 1.6 Power Components .............................................................................................................. 23
Figure 1.7 SST/HP-1 Ticket Transport.................................................................................................. 25
Figure 1.8 Burster for SST Ticket Transports ....................................................................................... 25
Figure 1.9 SST Ticket Transport with Burster Attached....................................................................... 26
Figure 1.10 Parker for SST Ticket Transports ........................................................................................ 26
Figure 1.11 SST Transport with Parker Attached ................................................................................... 27
Figure 1.12 SST/HP-1 SST CPU Board .................................................................................................. 28
Figure 1.13 Auditor PowerPad4 CPU Board........................................................................................... 30
Figure 1.14 APP I/O Board ..................................................................................................................... 31
Figure 1.15 Programming Interface......................................................................................................... 32
Figure 1.16 Patron Display and SBC Micro-Computer .......................................................................... 33
Figure 1.17 Note Acceptor ...................................................................................................................... 34
Figure 1.18 Note Dispenser ..................................................................................................................... 36
Figure 1.19 Coin Handling Equipment.................................................................................................... 38
Figure 1.20 DataTran 162........................................................................................................................ 39
Figure 1.21 Receipt Printer...................................................................................................................... 40
Figure 1.22 Journal Printer ...................................................................................................................... 42
Figure 1.23 Heater ................................................................................................................................... 43
Figure 1.24 Thermostat............................................................................................................................ 44
Figure 2.1 Cabinet Footprint ................................................................................................................. 49
Figure 2.2 Cabinet Clearances............................................................................................................... 50
Figure 2.3 Coin Vault Removal............................................................................................................. 51
Figure 2.4 Universal PS Cabinet Footprint Diagram ............................................................................ 52
Figure 2.5 Coin Vault Installed and Locked into Position .................................................................... 53
Figure 2.6 Cassette Address Magnets.................................................................................................... 55
Figure 2.7 Cassette Addressing Magnet ................................................................................................ 55
Figure 2.8 User Interface Label Sheet ................................................................................................... 59
Figure 2.9 Label Application Example.................................................................................................. 61
Figure 2.10 Communications Connection ............................................................................................... 62
Figure 2.11 Transport Support Plate........................................................................................................ 66
Figure 2.12 Transport Seated on Support Plate ....................................................................................... 67
Figure 2.13 Securing Thumbscrew and Mounting Screws on Burster.................................................... 67
Figure 2.14 Burster Aligned with Burster Support Clips on Back of Transport ..................................... 68
Figure 2.15 Parker Attached to the Transport ......................................................................................... 69
Figure 2.16 Parker Cable Connection...................................................................................................... 70
Figure 2.17 Transport Printer Ribbon Cable Connection........................................................................ 71
Figure 2.18 Transport/SST CPU Board Connection ............................................................................... 72
Figure 2.19 Stepper Motor Connection ................................................................................................... 73

Figures
Figure 2.20 Journal Printer Installed ....................................................................................................... 75

Figure 2.21 DataTran 162........................................................................................................................ 76
Figure 2.22 Ticket Bin Mounting ............................................................................................................ 77
Figure 2.23 Ticket Chute and Bin Supports ............................................................................................ 78
Figure 2.24 Ticket Chute and Bin Installed............................................................................................. 79
Figure 3.1 PowerPad Programming Interface ....................................................................................... 84
Figure 3.2 Universal PS Main Programming Menu .............................................................................. 86
Figure 3.3 Attendants Function Screen ................................................................................................. 86
Figure 3.4 Accounts Function Options and Screens.............................................................................. 87
Figure 3.5 Fee Calc Function Options and Screens............................................................................... 87
Figure 3.6 Keys Function Options and Screens..................................................................................... 88
Figure 3.7 Taxes Menu .......................................................................................................................... 89
Figure 3.8 Statistics Function Options and Screens .............................................................................. 89
Figure 3.9 System Pref Function Options and Screens ......................................................................... 91
Figure 3.10 Print Function Screen ........................................................................................................... 92
Figure 3.11 Vouchers Menu .................................................................................................................... 92
Figure 3.12 ValueCard Function ............................................................................................................. 93
Figure 3.13 Notes and Coins Menu ......................................................................................................... 94
Figure 3.14 Utilities Function Options and Screens ................................................................................ 94
Figure 3.15 Programming Interface Extended......................................................................................... 95
Figure 3.16 PowerPad Memory Jumper .................................................................................................. 96
Figure 3.17 Coin Routing Sticker and Coin Acceptor Programming Example .................................... 111
Figure 4.1 Key Position Tab on the Grey Operator Key ..................................................................... 119
Figure 4.2 .Fan Position Over Louver ................................................................................................. 120
Figure 4.3 Stop Latch on Ticket Transport.......................................................................................... 124
Figure 4.4 Eject Ticket Button on SST CPU Board ............................................................................ 125
Figure 4.5 Loading Tickets ................................................................................................................. 126
Figure 4.6 Journal Printer Paper Loading Instructions ........................................................................ 131
Figure 4.7 Journal Printer Ribbon Changing Instructions ................................................................... 132
Figure 4.8 Ticket Chute and Bin.......................................................................................................... 133
Figure 4.9 Ticket Chute and Bin Supports .......................................................................................... 134
Figure 4.10 Thermostat Dial.................................................................................................................. 136
Figure 4.11 Main Power Switch ............................................................................................................ 153
Figure 4.12 Auditor PowerPad CPU Board Firmware EPROMs.......................................................... 155

CHAPTER 1
Introduction
This chapter contains the following:
Universal PS Operational Overview .............................................................................. 14

Magnetic Stripe Tickets ................................................................................................. 16
Universal PS Structural Overview ................................................................................. 18
Cabinet..................................................................................................................... 19
Door Position Detection Switches........................................................................... 20
User Interface Components ..................................................................................... 21
Power Components.................................................................................................. 23
SST Ticket Transport............................................................................................... 24
Burster............................................................................................................... 25
Parker ................................................................................................................ 26
SST CPU Board....................................................................................................... 28
Auditor PowerPad4 CPU Board.............................................................................. 30
APP I/O Board......................................................................................................... 31
PowerPad Programming Interface........................................................................... 32
Patron Display and SBC.......................................................................................... 33
Note Acceptor (Optional) ........................................................................................ 33
Note Dispenser (Optional)....................................................................................... 35
Coin Handling Components (Optional)................................................................... 37
DataTran (Optional) ................................................................................................ 39
Receipt Printer ......................................................................................................... 40
Journal Printer ......................................................................................................... 42
Heater and Thermostat ............................................................................................ 43
Related Documents ........................................................................................................ 45

Chapter 1 • Introduction
Universal PS Operational Overview

The Universal PS is a sophisticated payment processing center that is installed at a central
location and that allows patrons to process their own transactions. It supports cash, coin,
credit, and ValueCard payments, all of which are optional equipment, so you can configure the
Universal PS to meet your site’s needs. It can also process parking validations, providing you
purchase the Vouchers and Validations option. Additional options include:
■ Lost Ticket—this option includes a Lost Ticket button and a Ticket Burster that is used to
dispense the paid tickets.
■ Multiple Language—this option includes a Language selection button and software

support of several languages.
■ Voice Annunciator—this option includes a voice annunciator module and speaker that
broadcast instructional audio messages to the patron and a walk-up detection sensor that
initiates the voice annunciator.
■ Intercom—this option includes an Aiphone or ADA-compliant intercom speaker and

button.
■ ScanNet® Central Processing—this option includes the ScanNet® Central Processing

software application that is used to control and monitor the devices in your parking
operation and the communication device(s) necessary to connect the Universal PS to
ScanNet®.
■ Central Credit Card—this option includes the credit card processing module in
ScanNet®.
■ DataTran—this option includes a hardware device that communicates with the

clearinghouse, via a telephone line, to gain transaction approval.
A typical transaction is processed as follows:
1. The patron inserts the ticket that they received at the entrance of the parking facility.
2. The Universal PS displays the patron’s fee.
3. The patron pays the fee.
4. The Universal PS:
a. Encodes the ticket with payment information and the expected exit date and time. It
also prints this information on the ticket.
b. Returns the paid ticket to the patron.
c. If the patron presses the Receipt button, the Universal PS prints a receipt.
5. The patron presents the paid ticket at the exit. If the patron does not exit within the allotted
grace time, they are charged an additional fee.

Universal PS Operational Overview
If the patron pays the fee and then stays beyond the paid time or the allotted grace time, they
can insert their ticket again and pay for the additional time. If the Universal PS is online with
ScanNet®, you can configure the Universal PS to calculate the patron repay fee as a
continuous fee, rather than a new fee. When continuous fee is enabled, the parking fee is
calculated for the patron’s entire stay and then the existing payments are deducted to
determine the balance owed; otherwise, the additional time is treated as a new transaction.
If the Universal PS is equipped with the Lost Ticket option, the patron presses the Lost Ticket
button and the Universal PS displays the Lost Ticket fee. After the patron pays the fee, the
Universal PS dispenses a paid ticket that the patron uses to exit the facility. If the patron walks
away after pressing the button, the Universal PS automatically cancels the transaction after a
configured amount of time and displays the Welcome screen again.
The Universal PS can also be configured to support pre-payment. That is, you program the
Universal PS to allow patrons to pre-pay during a specific block of time with a pre-defined
exit date and time. For example, set the pre-pay option to run from 8AM to 5PM every day.
Patrons that arrive after 8AM and expect to leave by 5PM can pay their parking fees upon
arrival. They insert their ticket and then press the Pre-Pay button. The parking fee is
calculated from the entry date and time on the ticket until 5PM.

Magnetic Stripe Tickets

The Universal PS magnetically encodes data on the parking ticket’s magnetic stripe. The
device also prints a variety of information on the face of the ticket. Figure 1.1 shows a
magnetic stripe ticket imprinted with standard and pre-paid entry information. Figure 1.2
shows the information printed on the ticket at the exit.
Figure 1.1 Ticket Printing At Entry
Ticket Header Main Street Parking

00031 07/15 11:08 01 01 Entry Lane Number 173-681
Ticket Number
PRINTED
USA
IN
in System
Fee Table Used
Entry Date
s84028
Entry Time
Entry LP# 319SRC Patron’s License

Plate Number
SOUTHLAND PRINTING - SHREVEPORT, LA

(Only printed on
ticket if entry lane
has the optional
THIS END UP LPR system that is
INSERT configured for pre-
traversal capture)
Ticket Front Ticket Back

Standard Entry
Main Street Parking

00031 07/15 11:08 01 01
Expected Exit Paid Until 07/15 11:30 Payment Option

Time and Date Selected Payment Option Selected by Patron
Txn# 000031
Transaction 8013 $ 12.00 Last Four Digits of
Number Crecit Card Number
THIS END UP and the Amount Paid
INSERT
Ticket Front
Pre-Paid Entry

Magnetic Stripe Tickets
Figure 1.2 Ticket Printing At Exit
Main Street Parking

00031 07/15 11:08 01 01
PowerPad Transaction 00100 07/15 15:02 F1 01 Exit Lane Number

Number A001 $ 2.00
Fee Table Number
Attendant Number
Exit Time
Exit Date
Fee Paid
THIS END UP
INSERT
Ticket Front
Note: If the ticket is used at a crossover exit verifier within the facility, an “X” is printed on the
second or fourth line.

Universal PS Structural Overview

This section describes the following structural components of the Universal PS:
■ “Cabinet” on page 19
■ “Door Position Detection Switches” on page 20
■ “User Interface Components” on page 21
■ “Power Components” on page 23
■ “SST Ticket Transport” on page 24
■ “SST CPU Board” on page 28
■ “Auditor PowerPad4 CPU Board” on page 30
■ “APP I/O Board” on page 31
■ “PowerPad Programming Interface” on page 32
■ “Patron Display and SBC” on page 33
■ “Note Acceptor (Optional)” on page 33
■ “Note Dispenser (Optional)” on page 35
■ “Coin Handling Components (Optional)” on page 37
■ “DataTran (Optional)” on page 39
■ “Receipt Printer” on page 40
■ “Journal Printer” on page 42
■ “Heater and Thermostat” on page 43

Cabinet
The Universal PS cabinet (Figure 1.3 on page 19) is constructed of weather resistant
aluminum over a 16-gauge steel frame that provides strength and durability. The cabinet is
65.41” H x 27.14” W x 21.28” D. The front door and top of the cabinet comes in silver, white,
or yellow with a black stripe. Additional colors may be specially ordered.
Figure 1.3 Universal PS Cabinet

Door Position Detection Switches

Two plunger-action door switches are located in the top left side of the door frame (Figure 1.4
on page 20). The top switch is used to actuate the cabinet lights when the door is opened and
the bottom switch is used to detect the position of the door. When a door is opened:
■ A message is sent to the journal printer.

■ A message is sent to ScanNet if the Universal PS is online.
■ The Universal PS is disabled for operation.
Figure 1.4 Universal PS Door Switches
In some cases, diagnosing an issue requires operation of the Universal PS while the doors are
open. To bypass the door switch, pull the switch plunger all the way out.

User Interface Components

The Universal PS has the following user-interface components (Figure 1.5 on page 22):
■ A color VGA monitor patron display.
■ An optional note acceptor into which patrons insert paper money.
■ An optional coin slot.
■ An optional credit card reader.
■ An optional note dispenser tray.
■ An optional coin dispenser tray.
■ An optional Language button.
■ An optional Aiphone Intercom or ADA-compliant intercom.
■ An optional Lost-Ticket button or an optional Pre-Pay button.
■ A Cancel button.
■ A Receipt button.
■ A ticket slot through which tickets are inserted.
■ An optional annunciation speaker that plays pre-programmed audio messages to the

patron and a motion sensor that activates the annunciator when a patron approaches the
machine.

Figure 1.5 Universal PS User Interface Components
Language Button
VGA Patron Display

Intercom Button and Speaker
Lost Ticket or Pre-Pay

Button (left)
Receipt Button (middle)
Cancel Button (right) Note Acceptor
Ticket Slot Coin Slot
Credit Card Reader

Walk-up Sensor to Activate
Annunciation Module
Receipt Printer Note Dispenser Tray
Coin Dispenser Tray
Annunciation Speaker

Power Components
The power components (Figure 1.6 on page 23) include:
■ A single-pole Main Power Switch with a GFCI dual power receptacle

■ A bank of DIN rail terminals
■ Two junction boxes supplying eight grounded receptacles
■ A 24VDC power supply
■ A 24VCD/5VDC power supply for the note dispenser (optional)
Note: Some sites also use an external uninterruptable power supply (UPS) for battery power
during power failures.
Figure 1.6 Power Components
DIN Rail Terminals

(Obstructed from
View)
Two Junction Boxes

Supplying Four Power
Recepticles Each
24VDC Power Supply

Factory Wired to the
GFCI Terminals and to
the DIN Rail terminals
24VDC and 5VDC Main Power Switch

Note Dispenser Power with GFCI Dual
Supply Recepticle

The power flows through the Universal PS as follows:
1. Incoming AC power (115 VAC at 15A) is wired to the terminals of the single-pole switch
located in the junction box on the bottom left corner, in front of the power supply
(Figure 1.6).
2. The single pole switch is factory-wired to the GFCI receptacles.

3. The thermostat and heater are factory-wired into a junction box that is factory wired to the
terminals of the GFCI receptacles.
4. The thermostat junction box is factory-wired to the terminals of the left 4-outlet junction
box.
5. The right 4-outlet junction box has a factory wired power cord that plugs into one of the
outlets on the left junction box.
6. If the Universal PS is equipped with a note dispenser, the note disperser power supply is
plugged into one of the outlets on the left junction box.
7. The VGA monitor (patron display) is plugged into one of the outlets in the left junction
box.
8. The GFCI is factory wired to the 24 VDC power supply which is factory-wired to a bank
of DIN rail terminals.
9. The DIN rail terminals convey power to the cabinet lights, the SBC, the journal printer, the
note acceptor, the receipt printer, and the SST CPU Board.
To simplify installation, most of the system components are factory-wired. Connecting the
incoming AC power supply to the pigtails inside the GFCI junction box is the only power
connection required for installation.
SST Ticket Transport

The Ticket Transport:
■ Reads, encodes, and dispenses magnetic stripe tickets

■ Can optionally read and encode ValueCards
■ Can optionally read credit cards
The Ticket Transport is connected to the SST CPU Board (page 28), which is connected to the
Auditor PowerPad4 CPU Board (Figure 1.13 on page 30). The APP4 CPU controls the
behavior of the Transport.
By default, the Universal PS is outfitted with the SST/HP-1 Transport (Figure 1.7), which
contains one read head. The ticket must be inserted with the magnetic stripe facing down and
to the right. However, you can optionally order the Universal PS with the SST/HP-4 which
contains four read heads; with the SST/HP-4, no specific ticket orientation is required.

Figure 1.7 SST/HP-1 Ticket Transport
If the Universal PS is equipped with the Lost Ticket option, the Transport includes a Burster
(refer to “Burster” on page 25); otherwise, it includes a Parker (refer to “Parker” on page 26).
Burster
The Ticket Transport in a Universal PS with the Lost Ticket option includes a single-infeed
Burster (Figure 1.8) that loads the tickets from the ticket box and separates them for issue. The
Burster is attached to the Transport after the Transport is installed in the Universal PS and it is
attached to the SST CPU Board (Figure 1.12 on page 28) via a ribbon cable. Figure 1.9 shows
the Transport with the Burster attached.
Figure 1.8 Burster for SST Ticket Transports

Figure 1.9 SST Ticket Transport with Burster Attached
Parker
The Ticket Transport typically includes a Parker (Figure 1.10). The Parker supports
ValueCard configurations; it holds the ticket while the Transport processes the ValueCard. The
Parker is attached to the back of the Transport after the Transport is installed. Figure 1.11
shows the Transport with the Parker attached.
Figure 1.10 Parker for SST Ticket Transports

Figure 1.11 SST Transport with Parker Attached
Parker

SST CPU Board

The SST CPU Board is the central processing unit for the Ticket Transport. It interfaces the
Ticket Transport and the Auditor PowerPad4 CPU.
Figure 1.12 SST/HP-1 SST CPU Board

4- 50-Pin Transport 5- 20-Pin Transport
Cable Connector Printer Cable
Connector
3- Burster/
Parker
Cable
Connector
6- SST
DIP
Switch
2- Stepper Bank
Motor
Connector
1- Power
Connector
10-RS-232 9- Diagnostic 7- Eject Ticket Button

Connector LEDs
8- Reset Button
Table 1.1 SST CPU Board Components Shown in Figure 1.12
Component Description
1- Power Connector The connector for the 24V power supply. This
connection is wired at the factory.
2- Stepper Motor Connector The connector for the cable to the Transport Stepper
Motor. The cable is factory wired to the motor.
3- Burster/Parker Cable The connector for the Burster/Parker Ribbon Cable.

Connector Refer to “Burster” on page 25 or “Parker” on page 26.

Table 1.1 SST CPU Board Components Shown in Figure 1.12 (Continued)
4- 50-Pin Transport Cable The connector for the 50-Pin Transport Ribbon Cable.
Connector
5- 20-Pin Transport Printer Cable The connector for the 20-Pin Transport Printer Cable.
Connector
6- SST DIP Switch Bank The SST DIP switch bank used to define the Transport
devices and operating mode. Refer to “Verifying SST
CPU Board DIP Switch Settings” on page 63.
7- Eject Ticket Button A button that ejects a ticket from the Transport Burster.
This button is used to empty the Burster before
maintenance and repair.
8- Reset Button A button that reboots the Ticket Transport. This button is
used during troubleshooting procedures or to make new
DIP switch settings take effect.
9- Diagnostic LEDs A series of light emitting diodes that are used to

troubleshoot the Ticket Transport.
10- RS-232 Connector The connector for the cable to the Auditor PowerPad4
CPU Board (Figure 1.13 on page 30).

Auditor PowerPad4 CPU Board

The Auditor PowerPad4 (APP) CPU Board (Figure 1.13) is the central processing unit for the
Universal PS. It houses the firmware and configuration chips, it contains the system
programming, and it handles all of the transaction processing. It is mounted on the back wall
of the cabinet. The following illustration shows the components used in the Universal PS.
Figure 1.13 Auditor PowerPad4 CPU Board
5- Connector for 6- Connector for the 7- Connector for 8- Connector 50-Pin

SBC Cable SST CPU Board the Journal APP I/O Board
Cable Printer Cable
4- Connector to
Display on
Programming
Interface
2- Configuration
Chip
3- Addressing
and Comm.
DIP Switches
1- Connector for
Keyboard on
Programming
Interface
12-Reset 11-Diagnostic 10-Ports for 9- Connector for

Button LEDs Firmware the 2nd APP
EPROMs I/O Board
Cable

APP I/O Board

The APP I/O Board interfaces most of the components inside the Universal PS with the
Auditor PowerPad4 CPU Board. It is mounted on the back wall of the cabinet to the left of the
Auditor PowerPad4 CPU Board.
Figure 1.14 APP I/O Board
12-Inputs for the Door Position 13-Inputs for the Voice 14- Power 15- Connectors for the Coin
Switch, the Vault and Hopper Annunciator Walk-Up Connector for Hoppers
Presence Detectors, and the Sensor and the User Voice
Note Dispenser/Coin Hopper Interface Buttons Annunciator
Door Position Switch and Walk-Up
Sensor
11-Power Connector for

Optional CC Reader
10-24V from VDC3 DIN Rail
Terminal
9- Serial Connector for
Optional Note Dispenser
Receipt Printer
7- Serial Connector for Optional
Credit Card Reader
Optional Voice Annunciator

Optional Note Acceptor
4- Connectors 3- 50-Pin Connector 2- Connector for 1- 50-Pin

for the Coin for 2nd Cable to the Incoming 422 Connector
Vault APP4 CPU Board Communications for Cable to
Cables Cable the APP4
CPU Board

PowerPad Programming Interface

The PowerPad Programming Interface (Figure 1.15) is used to program the Universal PS. It
has an LCD that displays four 40-character lines and a keypad for entering data. The
Programming Interface slides out of the top of the Universal PS cabinet as shown in
Figure 1.15. It is connected to the Auditor PowerPad4 CPU Board (Figure 1.13 on page 30).
Figure 1.15 Programming Interface
Programming Interface

Patron Display and SBC

The VGA monitor patron display is connected to the SBC micro-computer, via a serial
connection, and it is plugged into one of the outlets in one of the junction boxes that are
mounted on the back wall of the cabinet. The SBC is connected to an RJ-11 port on the
Auditor PowerPad4 CPU Board (Figure 1.13 on page 30). The SBC displays the appropriate
screens based on the signals it receives from the Auditor PowerPad4 Fee Computer.
Figure 1.16 Patron Display and SBC Micro-Computer
Back of Patron Display

VGA Montior
SBC
Serial Connection to SBC Power Cable Plugged into

Junction Box on Back Wall
Note Acceptor (Optional)

If the Universal PS is equipped with the optional note acceptor (Figure 1.17 on page 34), it
contains:
■ A note acceptor into which the patron inserts paper money. The note acceptor contains a
removable note vault.
■ A lock that controls access to the note vault.
■ A lock used to open the note vault.
■ A sensor that detects the presence of the note vault. If the note vault is not detected when
the door is closed, the Universal PS will remain out of service. Additionally, note vault
access information is sent to the journal printer and to ScanNet® if the Universal PS is
online.

Figure 1.17 Note Acceptor
Note Acceptor
Security Lock
Note: Note
Vault Lock is
Obstructed
from View
Note Acceptor

Note Dispenser (Optional)

If the Universal PS is equipped with the optional note dispenser (Figure 1.18 on page 36), it
contains:
■ A note dispenser unit that holds four cassettes.
■ A lock that controls access to the note dispenser.
■ A lock on each cassette.
■ A sensor that detects the presence of the note dispenser unit and each cassette within the
unit. If the note dispenser or any of the cassettes are not detected when the door is closed,
the Universal PS will remain out of service. Additionally, note vault access information is
sent to the journal printer and to ScanNet® if the Universal PS is online.

Figure 1.18 Note Dispenser
Note Dispenser
Access Security
Lock
Note Acceptor
Note: Note
Cassette
Locks are
Obstructed
from View

Coin Handling Components (Optional)

If the Universal PS is equipped with coin handling (Figure 1.19 on page 38), it contains:
■ A coin acceptor that routes the coins into the coin hoppers and the coin vault.
■ Three coin hoppers that hold received coins and dispense change to the patron. The hopper
unit slides outward for easy access to the hoppers.
■ A coin vault into which coins are routed when the hoppers are full. Some coins may be
routed to the vault directly. For example, if the hoppers are configured to accept quarters,
nickels, and dimes, any other accepted coin is routed to the vault directly. The coin vault
slides out of the cabinet for coin retrieval.
■ A coin hopper/vault security lock that controls access to the hoppers and the vault.
■ Independent security locks on each hopper and on the vault.
■ Sensors that detect:
● The presence of the hopper unit.

● The presence of each hopper.
● The presence of the vault.
If any of the hoppers or the vault are not detected when the door is closed, the
Universal PS will remain out of service. Additionally, vault and hopper access information
is sent to the journal printer and to ScanNet® if the Universal PS is online.

Figure 1.19 Coin Handling Equipment
Coin Acceptor
Coin Hopper
Security Locks
Coin Hopper
Unit
Coin Vault
Coin Hopper/Vault
Security Lock
Coin Vault Lock

DataTran (Optional)
Credit card processing requires either ScanNet Central Credit Card or the DataTran 162 from
Datacap System. The DataTran 162 (Figure 1.20 on page 39) is a dial-up interface that
transmits transaction data to the clearing house. The clearinghouse verifies the validity of the
credit card, processes the payment, and then it transmits the data back to the DataTran. If the
DataTran option is purchased, the DataTran 162 is mounted on the back wall of the cabinet in
the upper left corner.
Figure 1.20 DataTran 162

Receipt Printer
The Universal PS has a 24-VDC Seiko receipt printer that is mounted below the Ticket
Transport. The receipt printer is connected to the APP I/O Board (Figure 1.14 on page 31) and
it is factory wired to the 24-VDC power supply via the DIN Rail Terminals.
Figure 1.21 Receipt Printer
3- Paper Feed Button
4- Serial Port
2- Printer Reset
Button
1- Paper Tension
Lever
(Obstructed
from View)
5- Power Connector
Table 1.2 Receipt Printer Components Shown in Figure 1.21
1- Paper Tension Lever A lever used to release or apply tension to the receipt
(Obstructed from View) paper. Refer to “Load Receipt Paper” on page 126.

Table 1.2 Receipt Printer Components Shown in Figure 1.21 (Continued)
2- Printer Reset Button A button that reboots the printer.
3- Paper Feed Button A button that advances the paper through the printer.
4- Serial Port The serial port used to connect the printer to the APP
I/O Board (Figure 1.14 on page 31).
5- Power Connector The connector for the 24VDC power.

Journal Printer
The journal printer (Figure 1.22) provides a record of transactions, programming changes, and
error messages that occur in the Universal PS. The journal printer sets on a tray on the right
side of the cabinet.
Figure 1.22 Journal Printer

Heater and Thermostat

The Universal PS operates in temperatures ranging from 0°F (-18°C) to 120°F (54°C). It
contains a cabinet heater that is controlled by a thermostat (Figure 1.23) to provide an optimal
environment for operation in cold or high humidity weather. The thermostat is adjustable and
is factory set at 75°F (24°C). The heater is mounted in the bottom, back left corner of the
cabinet (Figure 1.23 on page 43) and the thermostat is mounted on the back wall of the cabinet
behind the journal printer (Figure 1.24 on page 44).
Figure 1.23 Heater
Heater

Figure 1.24 Thermostat
Thermostat

Related Documents
Related Documents
Depending upon the implementation at your site, the following manuals may provide relevant
information:
■ ScanNet® Operator Manual —if your site is using the ScanNet® Central Processing
option, refer to this manual for help using ScanNet®.
■ Auditor PowerPad4 Fee Computer Operator Manual—refer to this manual for additional
information regarding local programming and local reporting.
■ SST Transport and Burster Mechanism HP-1 and HP4 Models Operator Manual—refer to
this manual for a structural overview of the HP-1 and HP-4 transports and preventive
maintenance instructions.
■ Communication Devices Manual—refer to this manual for information regarding the Port
Controller if your site is using the ScanNet option.
■ ValueCard Manual—refer to this manual if your site it using the ValueCard or Crossover
options for ValueCard and Crossover programming instructions.
■ Universal One TD & EV Manual—refer to this manual if your site is using the
Universal One TD or EV.
■ Universal One CCTD & Kiosk Manual—refer to this manual if your site is using the
Universal One CCTD or Kiosk.


CHAPTER 2
Installation
Installation Overview..................................................................................................... 48
Preparing the Installation Site ........................................................................................ 49
Installing the Cabinet ..................................................................................................... 50
Installing the Note Dispenser......................................................................................... 54
Program the Cassette Addresses.............................................................................. 54
Install and Connect the Dispenser Unit ................................................................... 56
Applying User Interface Labels ..................................................................................... 59
Connecting Power Components..................................................................................... 62
Connecting Incoming Communications Cable (Optional)............................................. 62
Verifying SST CPU Board DIP Switch Settings............................................................ 63
Setting APP CPU Board DIP Switches.......................................................................... 64
Clearing the APP Memory............................................................................................. 64
Installing the Ticket Transport ....................................................................................... 65
Installing the Journal Printer .......................................................................................... 73
Installing the DataTran (Optional) ................................................................................. 75
Installing the Ticket Chute and Bin ............................................................................... 77
Connecting the Intercom................................................................................................ 79
Starting Up the Universal PS ......................................................................................... 80
Loading Tickets.............................................................................................................. 80
Loading Receipt Paper ................................................................................................... 80
Loading Journal Paper ................................................................................................... 80
Programming the Auditor PowerPad ............................................................................. 80
Loading Change Funds .................................................................................................. 80

Chapter 2 • Installation
Installation Overview
Some installation tasks must be performed by specific personnel—for example, only a
licensed electrician should connect the cabinet to the incoming AC mains. To support task
delegation, the installation instructions are separated into the following tasks:
❑ “Preparing the Installation Site” on page 49

❑ “Installing the Cabinet” on page 50
❑ “Installing the Note Dispenser” on page 54
❑ “Applying User Interface Labels” on page 59
❑ “Connecting Power Components” on page 62
❑ “Connecting Incoming Communications Cable (Optional)” on page 62
❑ “Verifying SST CPU Board DIP Switch Settings” on page 63
❑ “Setting APP CPU Board DIP Switches” on page 64
❑ “Clearing the APP Memory” on page 64
❑ “Installing the Ticket Transport” on page 65
❑ “Installing the Journal Printer” on page 73
❑ “Installing the DataTran (Optional)” on page 75
❑ “Installing the Ticket Chute and Bin” on page 77
❑ “Connecting the Intercom” on page 79
❑ “Starting Up the Universal PS” on page 80
❑ “Loading Tickets” on page 80
❑ “Loading Receipt Paper” on page 80
❑ “Loading Journal Paper” on page 80
❑ “Programming the Auditor PowerPad” on page 80
❑ “Loading Change Funds” on page 80
Print or photocopy this page and use it as a checklist.

Preparing the Installation Site
Preparing the Installation Site

The Universal PS must be installed on a level concrete slab with conduit stub-ups that provide:
■ Incoming AC power.
■ An incoming RS-422 network connection if communication with ScanNet® is required.
■ An incoming intercom system connection if intercom communication is required.
■ An incoming telephone line if the Universal PS is equipped with the DataTran credit card
processing option.
The stub-ups must be positioned according to the desired location of the Universal PS on the
slab. Figure 2.1 shows the dimensions of the cabinet and stub-up area.
Figure 2.1 Cabinet Footprint
Also, be sure to position the Universal PS the appropriate distance from other architectural
elements as shown in Figure 2.2 on page 50.

Figure 2.2 Cabinet Clearances
Installing the Cabinet

Begin installation by affixing the Universal PS cabinet to a concrete slab in the entry or exit.
To install the Universal PS enclosure:
1. Remove the packaging from the Universal PS. Leave the cabinet bolted to the bottom
pallet.
2. In the separate boxes that contain some of the internal components, find and open the box
marked “Key Inside” and use the key to open the cabinet door.

3. Remove the coin vault as follows:

a. Locate the keys that are affixed to the front of the coin vault (Figure 1.19 on page 38).
b. Insert the key into the lock on the front of the coin vault, and turn the key clockwise
until the lock lever is in the unlocked position.
c. Then slide the coin vault forward to remove it from the machine.
Figure 2.3 Coin Vault Removal
Locked Position Unlocked Position
4. Remove the bolts that fasten the cabinet to the shipping pallet.

5. With a lift aid, pull the cabinet off the pallet and set it aside.
HEAVY OBJECT—Use lifting aids and proper lifting techniques when moving
this product. Failure to follow this warning may cause personal injury.
6. Pull the polyethylene installation plate off the pallet and place it on the concrete slab. The
polyethylene installation plate is the same size as the bottom of the cabinet. Figure 2.4
shows the dimensions of the cabinet footprint.
Figure 2.4 Universal PS Cabinet Footprint Diagram
7. Mark the location of the mounting holes on the concrete.

8. Remove the polyethylene plate and follow the manufacturer’s instructions for installing
the anchor bolts. The recommended bolt is Redhead #JS-12H, 1/2” x 4 1/4” stud anchor,
or equivalent.

9. Attach the cabinet to the anchor bolts as follows:

a. Place the polyethylene installation plate over the bolts.
b. Set the cabinet on top of the polyethylene installation plate, aligning the bolts up
through the holes of the cabinet.
c. In the interior of the cabinet, secure the bolts with 1/2” flat washers and 1/2” hex nuts.
d. Install the washers and nuts, and tighten them in place.
Nut
Flat washer
Cabinet Base
Polyethylene
Installation Plate
Anchor Bolt
10. Slide the coin vault back into the cabinet and use the key to lock the vault in place.
Figure 2.5 Coin Vault Installed and Locked into Position
Locked Position

Installing the Note Dispenser

If you purchased the note dispenser option, prepare and install the note dispenser as described
in:
■ “Program the Cassette Addresses” on page 54

■ “Install and Connect the Dispenser Unit” on page 56
Program the Cassette Addresses

Each cassette inside the note dispenser unit must have a unique address. The address is
determined by the arrangement of two small magnets located in the top of the cassette lid.
To program the cassette addresses:
1. Remove the note dispenser from the packaging.

2. Press the green button on the front of the first cassette and remove it from the unit.
3. Turn the cassette around and use one of the enclosed keys to unlock the cassette.
4. Push the green button on the back of the cassette and lift the lid.

5. Use a Phillips head screw driver to remove the magnet bracket (Figure 2.6).
Figure 2.6 Cassette Address Magnets
Magnet Bracket
d c b a
6. Position the two magnets in any of the four openings (Figure 2.6), with the white sides of
the magnet facing the inside and top of the cassette, and then replace the bracket.
Figure 2.7 Cassette Addressing Magnet
White Surfaces of
Long Side Must Face
Top of Cassette
White Surfaces of
Short Side Must Face
the Inside of Cassette
Lid
7. Note the position of the magnets and then replace the cassette.

8. Repeat this procedure for each cassette, but place the magnets in different locations. There
are six possible combinations as shown in the following table:
Table 2.1 Valid Cassette Addresses
a b c d
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✔ ✔
✔ ✔
Install and Connect the Dispenser Unit
To install and connect the note dispenser unit:
1. Pull out the two slides that are mounted on the right side of the cabinet, near the bottom.
2. Locate the power and data cables that are taped to the inside of the unit.
Power Cable
Data Cable

3. Plug the cables into the ports on the side of the dispenser.

4. Insert the brackets that are attached to the side of the dispenser unit into the extended
slides and then push the dispenser into the cabinet.

Applying User Interface Labels

A package containing a sheet of user interface labels is taped to the inside of the cabinet.
Note: The sheet contains labels for multiple models and configurations. Be sure to select the
correct labels for the model and options available on your Universal PS.
Figure 2.8 User Interface Label Sheet
Receipt
Insert credit card or pass card
(ticketless – use same card at exit)
or
Cancel
Change
Language
Push for ticket
Rate Lost
Select Ticket Use ticket, credit card or pass card
Insert ticket or card Card
1 (must be the same card used at entrance)
Ticket
2 Remove card quickly
3 For receipt, push
1 Insert ticket 2 Insert credit card
Cancel Receipt Push for Assistance
To apply user interface labels:
1. Review Table 2.2, on page 60, to determine which labels to use and where to place the
labels. Figure 2.9 on page 61 shows an example of the labels applied to a fully outfitted
cabinet.
2. Make sure the applicable surface is clean and dry before applying labels. If necessary, use
glass cleaner or an alcohol swab to clean the surface.
3. Peel the labels off the backing and stick them on the face of the device in the appropriate
locations.
To avoid discoloration of the labels, do not touch the label adhesive.

Table 2.2 Label Application Information
Label Suggested Location
Below the ticket slot.
Above the intercom button.

Push for Assistance
To the left of the intercom button, below
the “Push for Assistance” label.
Below the single button at the top of the

Change machine.
Language Note: If the Universal PS is not
equipped with the Multiple Language
option, there is no Change Language
button.
Below the middle button.

Receipt
Below the left button.

Lost Note: If the Universal PS is not
Ticket equipped with the Lost Ticket option,
there is no lost ticket button.
Below the right button.

Cancel

Table 2.2 Label Application Information
Label Suggested Location
To the right of the credit card reader,

above the accepted cards sticker
provided by your clearinghouse.
Figure 2.9 Label Application Example

Small buons
Change Language
Change
Language
Push For Assistance Push For Assistance
Insert ticket
(customer
Lost Receipt Cancel
Ticket printed
Intercom graphic and
applied)
Lost Ticket
Small buons
Receipt
Cancel
logo

Connecting Power Components
SHOCK HAZARD—To avoid electrocution, terminate power to the incoming

AC mains before performing this task. Also, this task should be performed
by a licensed electrician.
Inside the junction box (Figure 1.6 on page 23) that is in the lower left corner of the cabinet,
use an appropriate wire clamp to connect the incoming AC power to the pigtails of the Main
Power Switch.
Note: To learn more about how power flows through the Universal PS, refer to “Power
Components” on page 23.
Connecting Incoming Communications Cable (Optional)

If you purchased the ScanNet® option, connect the incoming communications cable to the
communications port on the APP I/O Board.
Figure 2.10 Communications Connection
Connector for
Incoming 422
Communications
Cable

Verifying SST CPU Board DIP Switch Settings
Verifying SST CPU Board DIP Switch Settings

Before installing the Ticket Transport, check the settings of the SST CPU Board DIP switches
(Figure 1.12 on page 28). Table 2.3 lists the settings.
Note: If you do not know which settings to apply, contact your distributor or if you are a
distributor, contact Federal APD. Refer to Appendix A “Product Support”.
Table 2.3 SST CPU Board DIP Switch Settings
Position
Setting DIP Switch
Open Closed
Baud Rate 1 9600 (default) 19.2k
Transport Type 2 SST/HP-1 SST/HP-4
Print Head Type 3 Rohm Gulton, Mitani
Burster/Parker Unit 4 Absent Present
Burster Infeed Type 5 Dual Single
Print Head Mechanism 6 All others (motor HP Series

driven) (solenoid
actuated)
Hole Punch Validations 7 Off On
Function in Test Mode 7 LED Pattern Test Motor Speed

Test
Operating Mode 8 Normal Test

Setting APP CPU Board DIP Switches

Set the APP CPU Board DIP switches (Figure 1.13 on page 30) as follows:
1. Set communications DIP switches as follows:

● To configure the Universal PS for offline operation, close DIP switches 1 through 5.
● To configure the Universal PS for online operation, assign a unique device address by
opening one or more of DIP switches 1 through 5. The device address is the sum of the
open DIP switch values. Refer to the following table for the value associated with
each switch.
Table 2.4 DIP Switch Settings for Device Number
Connection Panel Switch Bank 2
DIP Switch Value When Open
1 1
2 2
3 4
4 8
5 16
For example, to assign device number 5,

open DIP switches 1 and 3.
2. To prevent users from deleting year-to-date revenue data, open DIP switch 6. If this DIP
switch is closed, users can delete YTD data.
3. If the Universal PS is online with ScanNet®, close DIP switch 8.
Clearing the APP Memory

To ensure all bench testing data is cleared from the Auditor PowerPad memory, drain the
SuperCap as described in “Clearing the PowerPad Memory” on page 96.

Installing the Ticket Transport

Note: Installation procedures are the same for the SST/HP-1 and the SST/HP-4.
EQUIPMENT DAMAGE HAZARD—To avoid damage to the Transport, make

sure the Main Power switch is in the “off” position.
To install the Transport:
1. Remove the Transport and the Burster or Parker from the shipping package(s).
Note: Typically the Universal PS Transport ships with a Parker; however, if the
Universal PS is equipped with the Lost Ticket option, it ships with a Burster
instead.
2. From the bottom side of the Transport Support Plate (Figure 2.11), pull the Transport
Plunger Lock down and turn it until the plunger remains flush with the top of the support
plate.

3. From the front of the Universal PS, set the Transport on the Transport Support Plate
(Figure 2.11) with the Transport feet in front of the support clips and slide the Transport
toward the back of the cabinet until the Transport feet are fully seated in the support clips
(Figure 2.12).
Figure 2.11 Transport Support Plate
Support Clips for

Transport Feet
Plunger Lock for

Transport

Figure 2.12 Transport Seated on Support Plate
Transport
Feet Seated
in Support
Clips
4. From the bottom of the support plate, turn the plunger lock until you hear the plunger
spring upward.
5. On the Burster or Parker that shipped with the Transport, turn the securing thumbscrew
(Figure 2.13), located on the right side, counterclockwise until the threads are exposed.
Figure 2.13 Securing Thumbscrew and Mounting Screws on Burster
Forward Mounting Screw
Aft Mounting Screw

(On Right Side)
Securing Thumbscrew
Note: The Parker has the same Securing Thumbscrew and Mounting Screws.
6. Pull the Transport Support Tray forward to gain access to the back of the Transport.

7. Position the Burster or Parker on the support brackets behind the Transport with the
securing thumbscrew facing the interior of the cabinet and the mounting screws and
thumbscrew aligned with the Burster/Parker Support Brackets on the back of the
Transport.
Figure 2.14 Burster Aligned with Burster Support Clips on Back of Transport
Parker (Right Side

Facing Cabinet
Interior)
Rear of Transport
Securing
Thumbscrew
Notches for the Securing Thumbscrew Burster/Parker Support Brackets

and Forward Mounting Screw

8. Slide the Burster or Parker toward the Transport until the threaded section of the Securing
Thumbscrew and the Forward Mounting Screw (opposite the thumbscrew) slide into the
notches on the Burster/Parker Support Brackets (Figure 2.14) and the Burster is flush
against the Transport as shown in Figure 2.15.
Note: The Aft Mounting Screws rest on top of the Support Brackets.
Figure 2.15 Parker Attached to the Transport
9. With your fingers, tighten the Securing Thumbscrew on the Burster or Parker (Figure 2.14
on page 68).
EQUIPMENT DAMAGE HAZARD—To avoid damage to the Burster or Parker,

do not use a wrench or pliers to tighten the Burster Securing Thumbscrew.

10. Locate the 20-Pin Burster/Parker Ribbon Cable that is attached to the bottom right corner
of the SST CPU Board and connect it to the 20-Pin Connector on the top of the Burster or
Parker as shown in Figure 2.16.
Figure 2.16 Parker Cable Connection
Burster/Parker
Ribbon Cable
Burster/Parker
Cable Connector

11. Locate the 20-Pin Transport Printer Ribbon cable that is attached to the bottom left corner
of the SST CPU Board and connect it to the Transport Printer Connector as shown in
Figure 2.17.
Note: The cable only fits onto the Transport Printer Connector one way. The cable
connector contains plugs in the unused receptacles that prevent connection if the
cable is not oriented correctly.
Figure 2.17 Transport Printer Ribbon Cable Connection
Transport
Printer Cable
Transport Printer
Cable Connector

12. Locate the 50-Pin Transport Ribbon Cable that is attached to the middle of the SST CPU
Board and connect it to the 50-Pin Connector on the top of the Transport as shown in
Figure 2.18.
Figure 2.18 Transport/SST CPU Board Connection
Transport
Ribbon Cable
Transport Ribbon
Cable Connector

Installing the Journal Printer
13. Locate the Stepper Motor Cable that is attached to the motor on the Transport and connect
it to the Stepper Motor Connector on the right side of the SST CPU Board as shown in
Figure 2.19.
Figure 2.19 Stepper Motor Connection
Stepper Motor
Cable
Stepper Motor
Cable Connector
14. Carefully, slide the Transport Support Tray back into the cabinet.
Installing the Journal Printer

If you are installing the optional journal printer:
1. Remove the journal printer from the packaging.

2. Locate the printer data and power cables that are hanging in the cabinet above the journal
printer support plate. For easy installation, these cables are already connected to the
Auditor PowerPad4 CPU board and the VDC5 DIN Rail fuse.
Printer Cables
3. Plug the cables into the appropriate ports on the back of the printer.

Installing the DataTran (Optional)
4. Position the printer on the support plate above the note validator on the right side of the
cabinet, shown in Figure 2.20.
Figure 2.20 Journal Printer Installed
Journal Printer Power

Switch
5. Flip the journal printer power switch (Figure 2.20) to the “on” position.
Installing the DataTran (Optional)

If the Universal PS is equipped with the optional DataTran 162 (Figure 2.21 on page 76) used
to transmit credit card transactions to the clearinghouse for approval, connect the DataTran as
follows:
1. Connect the serial cable coming from the APP I/O Board to the serial port on the back of
the DataTran.
2. Plug the incoming telephone line into the RJ-11 port on the back of the DataTran.
3. Connect the DataTran power supply that is included in the DataTran box into the power
supply port on the back of the DataTran and then plug the power cable into one of the
GFCI outlets located in the back of the cabinet (Figure 1.6 on page 23).

4. Apply the DataTran to the upper left corner of the cabinet, with the attachment mechanism
provided.
Figure 2.21 DataTran 162
Serial Port RJ-11 Jack Power Support Port

Installing the Ticket Chute and Bin
Installing the Ticket Chute and Bin

The Universal PS ships with a captured ticket bin and a chute that routes the tickets into the
bin. The chute and bin hang on the cabinet frame behind the Ticket Transport.
Figure 2.22 Ticket Bin Mounting
Chute
Bin
To install the ticket bin:
1. Remove the ticket bin and routing chute from the packaging.
2. Pull the Transport Support Tray forward to clear an access route.

3. Reaching under the Ticket Transport Support Plate, carefully route the ticket bin, bottom
first with the mounting tab pointing up, into the back of the cabinet and hang the bin on the
frame support shown in Figure 2.23.
Figure 2.23 Ticket Chute and Bin Supports
Chute Hangs On
This Section of the
Frame
Bin Hangs On This

Section of the
Frame

Connecting the Intercom
4. From above the Ticket Transport, carefully route the ticket chute, bottom first with the
mounting tab pointing up, into the back of the cabinet and hang the chute on the frame
support shown in Figure 2.23 on page 78.
Figure 2.24 Ticket Chute and Bin Installed
5. Carefully, slide the Transport Support Plate back into the cabinet.
Connecting the Intercom

The Universal PS is optionally equipped with an Aiphone Intercom Assembly or an
ADA-Compliant Intercom option. Refer to your intercom system documentation for
connection information.

Starting Up the Universal PS

To start the Universal PS, flip the main power switch (Figure 1.6 on page 23), located in the
bottom left corner of the cabinet, to the “on” position.
Loading Tickets
If you are installing a Universal PS with the Lost Ticket option, load tickets into the device
after it is fully installed and running. Refer to “Load Tickets” on page 125.
OPERATION FAILURE HAZARD—To ensure proper functioning, use Federal

APD approved ticket stock. To find a vendor, contact your distributor or, if
you are a distributor, contact Federal APD Customer Service.
Loading Receipt Paper

Load receipt paper into the Universal PS. Refer to “Load Receipt Paper” on page 126.
Loading Journal Paper

Load journal paper if the Universal PS. Refer to “Load Journal Paper” on page 131.
Programming the Auditor PowerPad

Before opening the Universal PS for operation, program the Auditor PowerPad4 as described
in Chapter 3 “Programming Overview” starting on page 83.
Loading Change Funds

If the Universal PS is equipped with coin handling or a note dispenser, load change funds into
the machine as described in “Fill the Coin Dispenser” on page 146 and “Fill the Note
Dispenser” on page 137.

CHAPTER 3
Programming
Programming Overview................................................................................................. 83
Programming Interface............................................................................................ 84
Programming Menus ............................................................................................... 86
Attendants Function .......................................................................................... 86
Accounts Function ............................................................................................ 87
Fee Calc Function ............................................................................................. 87
Keys Function ................................................................................................... 88
Taxes Function .................................................................................................. 89
Statistics Function ............................................................................................. 89
System Pref Function........................................................................................ 90
Print Function.................................................................................................... 92
Vouchers Function ............................................................................................ 92
ValueCard Function .......................................................................................... 93
Notes and Coins Function................................................................................. 94
Utilities Function .............................................................................................. 94
Accessing the Programming Interface ........................................................................... 95
Clearing the PowerPad Memory .................................................................................... 96
Logging In and Out ........................................................................................................ 97
Programming the Universal PS...................................................................................... 98
Program Attendants ................................................................................................. 99
Create Accounts....................................................................................................... 99
Set Up Fee Tables and Taxes................................................................................... 99
Set the Device Date and Time ............................................................................... 100
Define Accepted Cards.......................................................................................... 100
Program the Receipt Behavior and Format ........................................................... 101
Set Up the Lost Ticket Option............................................................................... 102
Set Up the Pre-Pay Feature.................................................................................... 102
Enable Continuous Fee.......................................................................................... 105
Activate and Program Statistics Reporting............................................................ 105
Define the Device Attributes ................................................................................. 105
Set Up the Printers................................................................................................. 105

Chapter 3 • Programming
Program the SST Settings...................................................................................... 106

Enable Ticket or Card Tracking............................................................................. 106
Define the Currency Symbol and Decimal Position.............................................. 106
Set the Default Language and Language Option Order ........................................ 106
Program the Note Acceptor ................................................................................... 106
Program the Note Dispenser.................................................................................. 107
Program the Coin Acceptor ................................................................................... 109
Program the Coin Dispenser.................................................................................. 112
Set Up Vouchers and Validations........................................................................... 113
Set Up ValueCard Operation ................................................................................. 113
Verify Serial Port Configuration............................................................................ 114
Verify Inputs and Outputs...................................................................................... 114
Configure Grace Times (In Facility Exits) ............................................................ 114

Programming Overview
Universal PS programming is stored in the memory of the Auditor PowerPad CPU Board.
Offline systems are programmed locally with the programming interface; online systems can
be programmed locally or remotely from ScanNet®.
Programming from ScanNet® is typically easier for the following reasons:
■ ScanNet® provides a graphical user interface that allows you to see more fields than the
LCD display on the programming interface.
■ You can program several devices at once.
■ You can pull the current programming from a device and save programming parameters to
quickly program a new device or to reprogram an existing device after a firmware
upgrade.
Refer to the ScanNet® Operator Manual for more information.
The Auditor PowerPad4 is used in several applications. This chapter lists the PowerPad4
functions that require programming for the Universal PS application. Programming tasks that
are specific to the Universal PS include step-by-step instructions. General programming tasks
that apply to several applications, are documented in other manuals. For these tasks, a brief
description is given, along with information relevant to the Universal PS, and the path to the
given programming function. If you need more detail to complete a programming step, refer to
the Auditor PowerPad4 Fee Computer Operator Manual and/or the ScanNet® Operator
Manual.
During installation and after firmware updates, clear the Auditor PowerPad4 CPU memory to
ensure bench testing and legacy data is deleted prior to beginning operation.
A programming interface is mounted on sliding brackets in the top of the Universal PS

cabinet. To learn about the programming interface keys and navigation and to see illustrations
of the programming menus, read the following sections:
■ “Programming Interface” on page 84

■ “Programming Menus” on page 86

To program the Universal PS, use the Programming Interface (Figure 3.1 on page 84) that is
mounted on sliding brackets in the top of the Universal PS cabinet (shown in Figure 3.15 on
page 95). Use the following keys to navigate the programming menus and screens:
■ REPORT key to generate reports. Refer to the Auditor PowerPad Fee Computer
Operator Manual for report generation instructions.
■ PROG/PRINT Key to access the programming menu, to print the parameters from the
current screen, or to print the selected parameters from the Print function.
■ Alpha Character Keys, SPACE key, and BACK SPACE key, to enter text, such as the
password during log in.
■ ESC key to return to the previous menu.
■ YES key to select a displayed value in a given field.
■ NO key to toggle through the value options in a given field.
■ Navigation keys to scroll the menu options or move through the fields on a programming
screen.
■ Numeric keys to enter a numeric value in a field or to type the menu option number.
Figure 3.1 PowerPad Programming Interface
Alpha Character Keys 4 X 40 LCD SPACE Key
PROG/PRNT Key
ESC Key
REPORT Key BACK

SPACE Key
YES Key
NO Key
Numeric Keys Navigation Keys

To select a menu option, either:
■ Use the navigation keys until the cursor is on the desired option and press YES.
■ Type in the option number.
To navigate through a programming screen:
1. Use the navigation keys to move the cursor to the desired field.
2. Use the NO key to toggle through the field value options.
3. When the desired option is displayed, press the YES key. The cursor moves to the next
field.

Programming Menus
This section provides an illustration and general description of each programming function. To
access the main programming menu (Figure 3.2), press the PROG button on the programming
interface; then use the navigation keys, the YES key, and the NO key to navigate to the
programming sub-menus and through the fields on the programming screens.
Note: The menus are dynamically populated based on the firmware and configuration of the
Universal PS. These illustrations show the menu options for a Universal PS with all
available money handling options, the ValueCard option, the Voucher options and the
Auditor PowerPad firmware version 6.0.3.11. The menus displayed at your installation
may vary slightly.
Figure 3.2 Universal PS Main Programming Menu
PROG
Attendant
Key
Accounts
Fee Calc
Keys
Taxes
Statistics
System Pref
Print
Voucher
Value Card
Notes and Coins
Utilities
Attendants Function
The Attendants function is used to set up user IDs for the personnel that require access to the
Universal PS programming and reporting functions.
Figure 3.3 Attendants Function Screen
Program
PROG
Attendants Attendants
Key
Screen

Accounts Function
The Accounts function provides options for defining and maintaining merchant and
ValueCard holder accounts.
Figure 3.4 Accounts Function Options and Screens
Program
PROG
Accounts All Accounts Accounts Screen
Key
(All Accounts)
Program
Accounts Screen
Press a key A-Z (Accounts
Beginning with
Selected Letter)
Fee Calc Function

The Fee Calc function provides options for defining, testing, and printing fee tables.
Figure 3.5 Fee Calc Function Options and Screens
PROG Program Fee X

Fee Calc Fee 1 Attributes
Key Attributes Screen
Fee 2
Program Fee X
... Seg/Rate Blocks Seg/Rate Blk
Screen
Fee 24
Test Fee Table

Test Fee Table
Screen
Print Fee Table

Keys Function
The Keys function is used for defining the parameters of a variety of system functions. This
chapter provides instructions for programming the Keys functions that apply to the
Universal PS.
Note: The Fee Select Key, the Issue Ticket Key, and the Duress Key do not apply to the
Universal PS.
Figure 3.6 Keys Function Options and Screens
PROG Program Alt Paymt

Keys Alt Pymt Key
Key Key Screen
Program Date-Time
Date-Time Key
Key Screen
Fee Select Key Fee Select Screen
Program Lost Key

Lost Key
Screen
Program Receipt
Receipt Key
Key Screen
Program Pay
Pay AnyTime Key
AnyTime
Program Issue
IssueTicket Key
Ticket Key
Program Duress
Duress Key
Keys

Taxes Function
The Taxes function is used to program the taxes applied to fees and accounts.
Figure 3.7 Taxes Menu
PROG Program Tax

Taxes Tax Amount
Key Amounts Screen
Program Fee
Fee Taxes
Taxes Screen
Program Account
Promotion/
Account Taxes
Charge Taxes
Screen
Statistics Function
The Statistics function is used to activate statistics tracking and to program up to 8
customized reports for each of the available statistic categories (entry, exit, entry/exit,
duration, and revenue).
Note: Revenue is the only reporting category that applies to the Universal PS. All other
categories apply to other devices.
Figure 3.8 Statistics Function Options and Screens
Program Entry
Report X Screen
PROG
Statistics Entry
Key
Program Exit
Exit Report 1
Report X Screen
Report 2
Entry/Exit
... Program Entry/
Duration Exit Report X
Report 8 Screen
Revenue
Program
Duration Report
X Screen
Program
Revenue X
Screen

System Pref Function

The System Pref function (Figure 3.9 on page 91) is used to enable and disable system
functions and to configure ports and device behavior.
Note: The Bkout Tracking, Grace Time, Reports, and Cashier Card functions do not apply
to the Universal PS.

Figure 3.9 System Pref Function Options and Screens
PROG Program Lane

System Pref Lane Attributes
Key Attributes Screen
Program Printer
Printer
Screen
Program Beeper
Beeper
Screen
Program
Keyboard
Keyboard Screen
Program SST
SST
Screen
Program Voucher
Vouchers Preferences
Screen
Program Ticket
Ticket Tracking
Tracking Screen
Program Backout
Bkout Tracking
Tracking Screen
Program Reports
Reports
Screen
Program Notes &

Notes and Coins
Coins Screen
Program
Currency
Currency Screen
Program Value
Value Card
Card Screen
Program Credit
Credit Card
Card Screen
Program Auto
Auto Cancel
Cancel Screen
Program Program Config

Grace Time GraceTime Config ROM Options
Screen Screen
Program Serial Port Config

Language Serial
Language Screen Option
Config Options
Input Config
Input
Options Screen
Program Cashier
Cashier Card
Card Screen
Output Config
Output
Options Screen

Print Function
The Print function is used to print the current programming for various Universal PS
functions. For example, use this function to create a reference for programming additional
machines in an offline system. After activating the desired print option, press the PROG/
PRINT key.
Note: The device used by the print function is configured in the serial device configuration
(Program  System Pref  Config  Serial). By default, reports are printed on the
receipt printer. To print to the journal printer instead, set the rpt field in the Seiko
configuration to N, then set the rpt field in the Epson configuration to Y. For more
information about serial device configuration, refer to the Auditor PowerPad Fee
Computer Operator Manual.
Figure 3.10 Print Function Screen
Print
PROG
Print Programming
Key
Screen
Vouchers Function
The Vouchers function is used to define the vouchers that are accepted by the Universal PS.
Figure 3.11 Vouchers Menu
PROG Program Voucher

Vouchers All Vouchers
Key Screen
Program Voucher
Voucher Group
Group Screen

ValueCard Function
The ValueCard function is used to define all of the parameters for ValueCard processing at the
Universal PS.
Figure 3.12 ValueCard Function
Program
PROG
Value Card Set Holiday Individual
Key
Holidays Screen
Programming of
Set Time Zones Time Zones
Screen
Programming the
Black List Programming ID
Black List Screen Set ID Number
Status Screen
ID Status
Valid ID Numbers
View ID Numbers
Screen
Activate Master
Accounts Screen
All Account
(All Accounts
Listed)
Activate
Activate Master
Accounts Screen
(Accounts
Press a key A-Z
Beginning with
Selected Letter are
Listed)
Master Accounts
Create Account
Programming
All Account Screen
(All Accounts
Listed)
Creation
Create Account
Programming
Screen
Beginning with
Selected Letter are
Listed)
Addon Account
Programming
All Account Screen
(All Accounts
Listed)
Addon
Addon Account
Programming
Screen
Beginning with
Selected Letter are
Listed)

Notes and Coins Function

The Notes and Coins menu is used to configure the note and coin devices.
Figure 3.13 Notes and Coins Menu
PROG Program Coin

Notes and Coins Coin Acceptor
Key Acceptor Screen
Program Coin
Coin Dispenser
Dispenser Screen
Program Note
Note Acceptor
Acceptor Screen
Program Note
Note Dispenser
Dispenser Screen
Utilities Function
The Utilities function is used to issue service tickets and to access diagnostic tools.
Note: The Set Logging function requires many system resources and can affect the
performance of ScanNet®. It is designed for diagnostic purposes and is not intended for
use during normal operation.
Figure 3.14 Utilities Function Options and Screens
PROG
Utilities Iss Srvc Ticket
Key
Logging Utility
Set Logging Selections
Screen
Mag Strip Read

Accessing the Programming Interface
Accessing the Programming Interface

The PowerPad Programming Interface is mounted on slides in the top of the Universal PS
cabinet. To access the interface, simply pull it down toward yourself. When you are done
programming, push it back up into the top of the cabinet.
Figure 3.15 Programming Interface Extended

Clearing the PowerPad Memory

During Universal PS installation or Auditor PowerPad CPU Board replacement, clear the
PowerPad memory to ensure all programming and transaction information is permanently
deleted, then program the PowerPad for the current application.
DATA LOSS NOTICE—To avoid losing important data, if you are clearing the
memory after the device has functioned in your system, generate all
necessary reports including programming information BEFORE clearing the
memory. If the Universal PS is offline, generate these reports from the
PowerPad Programming Interface (Figure 3.15 on page 95); if it is online, use
ScanNet® to pull all of the Auditor PowerPad reports and programming.
To clear the PowerPad Memory:
1. Turn off the Main Power Switch (Figure 1.6 on page 23).
2. On the PowerPad CPU Board, move the memory power jumper from the “NORM”
(normal operation) position (pins 1-2) to the “SERV” (service) position (pins 2-3).
Figure 3.16 PowerPad Memory Jumper
To avoid damaging the PowerPad CPU, do not turn on the power when
PowerPad memory jumper is in the “SERV” (service) position.
3. Wait approximately 1 minute for the memory to clear, and then move jumper back to the
“NORM” position (pins 1-2).

Logging In and Out
4. Turn on the Main Power Switch.
Logging In and Out

While the Universal PS is in operation, a pre-programmed attendant is logged in and all
transaction data is associated with this attendant. When you open the Universal PS door, the
device automatically goes out of service and the pre-programmed attendant ID is
automatically logged out. To perform programming tasks, access reports, or access utilities,
log into the PowerPad. When you are done, log out.
To log in, enter your password and press the YES key.
*MM/DD/YY HH:MM Copyright FAPD 2009

* FAPD
>
Enter password VX.X.X.X
To log out, press ESC until you see the password prompt screen.

Programming the Universal PS

Use the following checklist to track your programming task progress:
❑ “Program Attendants” on page 99

❑ “Create Accounts” on page 99
❑ “Set Up Fee Tables and Taxes” on page 99
❑ “Set the Device Date and Time” on page 100
❑ “Define Accepted Cards” on page 100
❑ “Program the Receipt Behavior and Format” on page 101
❑ “Set Up the Lost Ticket Option” on page 102
❑ “Set Up the Pre-Pay Feature” on page 102
❑ “Enable Continuous Fee” on page 105
❑ “Activate and Program Statistics Reporting” on page 105
❑ “Define the Device Attributes” on page 105
❑ “Set Up the Printers” on page 105
❑ “Program the SST Settings” on page 106
❑ “Enable Ticket or Card Tracking” on page 106
❑ “Define the Currency Symbol and Decimal Position” on page 106
❑ “Set the Default Language and Language Option Order” on page 106
❑ “Program the Note Acceptor” on page 106
❑ “Program the Note Dispenser” on page 107
❑ “Program the Coin Acceptor” on page 109
❑ “Program the Coin Dispenser” on page 112
❑ “Set Up Vouchers and Validations” on page 113
❑ “Set Up ValueCard Operation” on page 113
❑ “Verify Serial Port Configuration” on page 114
❑ “Verify Inputs and Outputs” on page 114
❑ “Configure Grace Times (In Facility Exits)” on page 114

Program Attendants
Set up passwords for all personnel that require access to the Universal PS programming and/or
reporting functions. The Auditor PowerPad4 logs user activity; having separate IDs for each
user provides an audit trail.
Program  Attendants
Create Accounts
If you are installing a Universal PS with the Validation and Voucher option or the ValueCard
option, set up accounts for each merchant or ValueCard customer.
Account programming includes:
1. Creating the accounts.

Program  Account
2. Defining account taxes.

Program  Taxes  Account Taxes
For detailed instructions, refer to the Auditor PowerPad4 Fee Computer Operator Manual or
the ScanNet® Operator Manual.
Set Up Fee Tables and Taxes

This section describes the steps and programming functions used to set up fee tables; however,
fee table programming is a complex task that requires planning and forethought. If you have
never programmed fee tables in Federal APD equipment, be sure to read the applicable chapter
in the Auditor PowerPad Fee Computer Operator Manual before you begin.
Fee table programming steps include:
1. Program tax amounts—define the types and amounts of taxes, for example, if your state
applies a 3% tax on parking, define a state tax of 3%.
Program  Taxes  Tax Amounts.
2. Program fee table attributes.

Program  Fee Calc  Attributes
3. Program fee table segments and rate blocks.

Program  Fee Calc  Seg/Rate Blocks
4. Program fee taxes—define the taxes that are applied to each fee table.
Program  Taxes  Fee Taxes

5. Test the fee tables to ensure they are programmed properly.

Program  Fee Calc  Test Fee Table
Set the Device Date and Time

Program the Date-Time Key to set the device date and time. The current date and time are
required for accurate fee calculation.
Program  Keys  Date-Time Key
Define Accepted Cards
If the Universal PS will accept credit card payments and/or debit-based ValueCard payments,
define the accepted card types:
1. Program the Alt Paymt Key (Program  Keys  Alt Pymt Key) to define the accepted
credit cards. The granularity of information on the credit card reports depends upon how
you program this function:
● If you set up one alternate payment and select ALL CARDS for the Type, all credit
card payments are reported together.
● If you set up one alternate payment for each type of accepted credit card, the reporting
is broken out by card type.
For reporting purposes, give each alternate payment a name that corresponds to the card
type. For example, if the first alternate payment is set to VISA, change Alt Paymt 1 to
VISA.
If debit ValueCards are accepted, set up an alternate payment for ValueCards as well.
2. In the system preferences (Program  System Pref  Credit Card) activate the credit
card system and set the values of the following fields:
Program Credit Card Screen
Activate Credit Card System

Enables the credit card processing system.
Timeout
The amount of time in seconds that the Auditor PowerPad waits for an approval
response from the clearinghouse before cancelling the transaction.

Online floor limit

The transaction value at which clearinghouse approval is required when the system is
online with the Clearinghouse. To ensure all online payments are approved, set this
value to $0.00.
Offline action
The action the Universal PS takes for credit card processing when the Universal PS
cannot communicate with the clearinghouse. To allow transactions that are below the
Offline floor limit, select Process. To deny all credit card payments, select Abort.
Offline floor limit

The transaction amount that is accepted without clearinghouse approval when the
Universal PS is not communicating with the clearinghouse. All transactions above this
amount are automatically declined. The field is only active if the Offline action field
is set to Process.
PCI compliance
Enables PCI compliance. Set the value to yes to ensure credit card data is processed,
stored, and transmitted in accordance with the Payment Card Industry Data Security
Standard, which is required by all organizations within the United States and Canada.
US or Canadian use
Enables the United State or Canadian use bit. Set this value to yes if the Universal PS
is installed in the United States or Canada.
3. If the Universal PS uses Central Payment Processing in ScanNet®, set up the Central
Credit Card System as described in the ScanNet® Operator Manual.
4. If the Universal PS will accept debit-based ValueCard for fee settlement, program the
ValueCard settings in the system preferences (Program  System Pref  ValueCard).
Refer to the ValueCard Manual.
Program the Receipt Behavior and Format

Program the Receipt Key to set the:
■ Receipt printing behavior—issued automatically or issued on-demand.

■ The receipt format including the header and footer information printed on the receipt.

Set Up the Lost Ticket Option
If you are installing a Universal PS with the lost ticket option:
1. Program the Lost Key to set the amount that the patron is charged if they press the Lost
Ticket button. For this application, set the Status field to Fixed; all other options are
intended for devices that are operated by a cashier.
Program  Keys  Lost Key
2. Set the number of seconds, after which a lost ticket transaction is automatically cancelled.
When a patron presses the Lost Ticket button, the lost ticket fee is displayed. This setting
prevents the lost ticket fee from displaying indefinitely; after the configured number of
seconds, the Welcome screen is displayed again.
Program  System Pref  AutoCanel
3. Set the Lost Ticket field to From Burster in the SST settings.
Program  System Pref  SST
Set Up the Pre-Pay Feature

The Universal PS can be configured to support pre-payment. That is, you program the
Universal PS to allow patrons to pre-pay during a specific block of time with a pre-defined
exit date and time. For example, set the pre-pay option to run from 8AM to 5PM every day.
Patrons that arrive after 8AM and expect to leave by 5PM can pay their parking fees upon
arrival. They insert their ticket and then press the Pre-Pay button. The parking fee is
calculated from the entry date and time on the ticket until 5PM.
Note: This option requires a button that is wired to the pre-pay input on the APP I/O Board.
To set up pre-pay:
1. Set up the fee tables used for the pre-pay option. Refer to the Auditor PowerPad4 Fee
Computer Operator Manual.
2. From the main programming menu, select Keys.
1 Attendants 4.Keys
2 Accounts 5 Taxes
3 Fee Calc 6 Statistics ->
> Program

3. From the Keys menu, select Pay Anytime Key.
1 Alt Paymt Key 4 Lost Key

2 Date-Time Key 5 Receipt Key
3 Fee Select Key 6.Pay Anytime Key
>Keys-Program
4. On the Program Pay AnyTime screen:

a. In the Status field, select Single Pay Anytime to allow only one pre-payment on the
ticket or Multiple Pay Anytime to allow multiple pre-payments on the ticket.
b. In the Use Banner field, select Yes to apply a name to the pre-pay option or No to
display the fee(s) only.
c. In the Scroll Cntls field, select 1. The other value (2) is not valid for the Universal PS;
it is used for the Pay-In-Lane.
*** Program Pay AnyTime ***

Status: Single Pay AnyTime
Use Banners: Yes Scroll Cntls: 1

5. With the  key, scroll down to see additional fields and then:
a. Change Pay Any1 to a description of the pre-pay option. Enter up to 12 characters and
press the Yes key. The cursor moves to the next field which initially shows Unused.
b. Press the No key to toggle through the available options; press the Yes key when the
desired Fixed Tm is displayed.
Note: The Fixed and Variable options do not apply to the Universal PS.
c. In the Start date and Time field, specify the date and time that the pre-pay option
becomes available.
d. In the End date and Time field, specify the date and time that the pre-paid ticket
expires; this is the date and time by which the pre-paid customer is expected to exit the
facility. Additionally, the pre-pay option is disabled after this date and time.
e. Optionally enter a Repeat every value that enables the pre-pay function for the
specified timeframe each day or each week. After entering a repeat value and pressing
Yes, the cursor moves to the units field that initially shows Unused. Press No to
toggle through the options (Days or Weeks).
PayAny 1 Unused Duration:

Start date and Time:
End date and Time:
Repeat every: 0 Unused
6. Scroll down to see additional fields and then:

a. In the Fee Table field, enter the number of the fee table to use for determining the pre-
pay fee.
b. In the Repay Fee Table field, enter the number of the fee table to use for additional
payments made on the ticket. For example, if the customer pays for parking until
5PM, but doesn’t return to the lot until 6PM, they can insert their ticket to repay for
the additional hour of parking.
c. In the Banner field, enter up to 20 characters to display on the first line of the patron
display message for the pre-pay option.
d. In the Group field, enter 1. All other options apply to other devices.

Enable Continuous Fee

If the patron pays the fee and then stays beyond the paid time or the allotted grace time, they
can insert their ticket again and pay for the additional time. If the Universal PS is online with
ScanNet®, you can configure the Universal PS to calculate the patron repay fee as a
continuous fee, rather than a new fee. When continuous fee is enabled, the parking fee is
calculated for the patron’s entire stay and then the existing payments are deducted to
determine the balance owed; otherwise, the additional time is treated as a new transaction.
Note: If the Universal PS is offline with ScanNet®, it cannot retrieve the information
necessary to calculate a continuous fee. In this situation, it treats the additional time like
a new transaction, calculating from the first fee table segment.
To enable continuous fee, set the Continuous Fee Mode field on the Program Ticket Tracking
screen to Continuous.
Program  System Pref  Ticket Tracking
Activate and Program Statistics Reporting

During the initial programming of the device, activate and program the statistics reports to
ensure all statistical data is tracked and available for reporting. Refer to the Auditor
PowerPad4 Fee Computer Operator Manual for instructions.
Define the Device Attributes

Assign the Universal PS a name and number for reporting purposes and set the Cashier Type
to Central.
Program  System Pref  Lane Attributes
Set Up the Printers

Program the Printer settings (Program  System Pref  Printer)—be sure to set the
following fields:
■ Journal—set the field to On to print all transactions or Off to print only exception
transactions.
■ Receipt—to enable the receipt printer, select On.
■ Validator—since the validator is not used as a printer in the Universal PS, select Off.
■ Report—to enable the report printing, select On.
The printer settings also contain fields for specifying whether the Universal PS remains
operational or goes out-of-service when the journal or receipt printers are not functioning.

Program the SST Settings

Program the SST function (Program  System Pref  SST)—be sure to set the following
fields:
■ Lost Ticket—if the Universal PS is equipped with the Lost Ticket option, select From
Burster.
■ SST Failure Mode—since the Universal PS is an unmanned device, the Ticket Transport
must be operational for the machine to work; set this field to Non-Operational.
■ Exception Ticket Handling—to keep a specific exception ticket, select Into Vault; to
return it to the patron, select Return.
■ Facility Codes—set the first facility code to the same value that is encoded on the tickets
at your facility entries. If the facility code on an inserted ticket does not match the code set
here, the transaction is automatically cancelled and the ticket is returned to the patron.
Enable Ticket or Card Tracking

If the Universal PS is online with ScanNet®, enable ticket or card tracking to support ticket
and card auditing reports.
Program  System Pref  Ticket Tracking
Program  System Pref  Card Tracking
Define the Currency Symbol and Decimal Position

By default, the currency symbol is set to the United States dollar symbol ($) and the decimal is
set to two positions. If your site requires another currency symbol, modify the currency
settings.
Program  System Pref  Currency
Set the Default Language and Language Option Order

If the Universal PS is equipped with the Multiple Language option, set the default language
and the order in which the additional language options are displayed.
Program  System Pref  Language
Program the Note Acceptor

If the Universal PS is equipped with a note acceptor, program the Note Acceptor function to
define the accepted notes.

To program the note acceptor:
1. From the main programming menu, select Notes and Coins, and then Note Acceptor.
2. On the Program Note Acceptor screen, for each note that you want to accept:
a. When the cursor is on the default description, e.g., Note 1A, type in the name of the
denomination, such as One Dollar, and then press Yes. The cursor moves to the Status
field.
Note: The Note Type field displays information that comes from the note acceptor’s
internal programming.
b. When the cursor is on the Status field, press No until Active is displayed and then
press Yes.
c. Enter the accounting value of the note, press Yes, and repeat for each applicable note.
***Program Note Acceptor***

Description Note Type Status Value
----------- --------- ------ -----
Note 1A USA $1.00 Active $1.00
Program the Note Dispenser

If the Universal PS is equipped with a note dispenser, program the Note Dispenser function to:
■ Define the dimensions of the notes.
■ Associate the notes with the applicable dispenser cassettes.
■ Define the change funds operation. Whenever the note cassettes are removed and
replaced, the Universal PS prompts the maintenance person to specify whether they are
installing a new note dispenser, the same note dispenser, or adding bills to the existing
note dispenser. When they select New, the Universal PS automatically accounts for the
removal of the existing bills, if any, and the addition of the notes in the new hopper. If the
note dispenser is programmed for:
● Variable change funds, the programming interface prompts the maintenance person
for the amount in the new note dispenser.
● Fixed change funds, the maintenance person is not prompted for the note dispenser
value and the Universal PS calculates funding based on the programmed fixed
amount.

To program the note dispenser:
1. From the main programming menu, select Notes and Coins, and then select Note
Dispenser.
2. On the Program Note Dispenser screen:

a. When the cursor is on the default description, e.g., Note Disp1, type in a name for the
cassette, for example, “Cassette1” and then press Yes.
b. In the Status field, select one of the following:
◆ Fix Amt if the cassette will always be loaded with the same amount of money.
◆ Var Amt to prompt the maintenance person for the cassette value.
◆ Fix Cnt if the cassette will always be loaded with the same number of notes.
◆ Var Cnt to prompt the maintenance person for the number of notes in the cassette.
Press Yes.
c. In the Value field, enter the value of the notes that go into the given cassette—for
example, if fives go into the selected cassette, enter $5.00—then, press Yes.
d. If the Total field shows $0.00, enter the amount of money in the cassette; if it shows 0,
enter the number of notes in the cassette; then press Yes.
***Program Note Dispenser***

Description Status Value Total
----------- ------ ----- -----
Note Disp1 Fix Amt $0.00 $0.00

3. On the next line:

a. In the LLen field, enter the longest length, in millimeters, of the note dimensions and
press Yes.
b. In the SLen field, enter the shortest length, in millimeters, of the note dimensions and
press Yes.
c. In the Thick. field, enter the thickness of the notes in millimeters, press Yes, and
repeat steps 2 and 3 for each of the four cassettes.
Note: These fields should default the appropriate dimensions for U.S. currency;
however, if they do not appear to have the correct dimensions or you require
dimensions for another currency, contact the Federal APD support group. Refer
to Appendix A “Product Support”.
Ones Fix Amt $1.00 $200.00

Bill Size MM LLen166 SLen146 Thick. 13
Note Disp2 Unused
Program the Coin Acceptor

If the Universal PS is equipped with a coin acceptor, program the Coin Acceptor function in
the Auditor PowerPad4 to route the coins into the appropriate locations and to identify the
value of each coin. This programming must match the internal programming of the coin
acceptor, which is documented on a sticker that is applied to the side of the coin acceptor.
To program the coin acceptor:
1. Open the cabinet as described in “Opening the Cabinet” on page 119.

2. Pull the coin router/hopper out as described in “Fill the Coin Dispenser” on page 146.

3. Note the information on the Coin Routing Label that is applied to the side of the coin
acceptor.
Coin Routing Label
4. Access the programming interface as described in “Accessing the Programming Interface”

on page 95, and log in as described in “Logging In and Out” on page 97.
5. Press the Prog button, select Notes and Coins, and then select Coin Acceptor.

6. On the Program Coin Acceptor screen:

a. When the cursor is on the default description, e.g., Coin 1, type in the name of the
coin and press Yes.
b. If the Hop/Pos column on the coin routing sticker (Figure 3.17) shows Front, Center,
or Rear, select Hopper in the Status field; otherwise select Vault and then press Yes.
c. In the Rte Inh field, select the value that matches the number shown in the Hop#
column on the coin routing sticker; if the sticker shows Vault in that column, select
No. Then press the Yes key.
d. In the Value field, type in the value of the coin, press Yes, and repeat step 6 until all
accepted coin values are defined.
***Program Coin Acceptor***

Description Status Rte Inh Value
----------- ------ ------- ------
Coin 1 Hopper 1 $0.25
Figure 3.17 shows the Program Coin Acceptor screen with values that correspond to
the sample coin routing sticker.
Figure 3.17 Coin Routing Sticker and Coin Acceptor Programming Example
Coin Coin Pri. Sec. Hop Hop

# Val Rte Rte # Pos
1 $0.25a C D 1 Front
2 $0.10a A D 2 Center
3 $0.05a B D 3 Rear
4 $1.00a D D Vault Vault
5 NA
6 N/A USA
QUARTER Hopper 1 $0.25

DIME Hopper 2 $0.10
NICKEL Hopper 3 $0.05
DOLLAR Vault No $1.00

Program the Coin Dispenser

If the Universal PS is equipped with coin handling, program the Coin Dispenser function.
Whenever the coin hoppers are removed and replaced, the Universal PS prompts the
maintenance person to specify whether they are installing a new hopper, the same hopper, or
adding coins to the existing hopper. When they select New, the Universal PS automatically
accounts for the removal of the existing coins, if any, and the addition of the coins in the new
hopper. If the coin dispenser is programmed for:
■ Variable change funds, the programming interface prompts the maintenance person for
the amount in the new hopper.
■ Fixed change funds, the maintenance person is not prompted for the hopper value and the
Universal PS calculates funding based on the programmed fixed amount.
To program the coin dispenser:
1. From the main programming menu, select Notes and Coins and then select Coin
Dispenser.

2. On the Program Coin Dispenser screen:

a. When the cursor is on the default description, e.g., Coin Disp1, type in the name of
the hopper, e.g., “Front25” and then press Yes.
b. In the Status field, select one of the following:
◆ Fix Amt if replacement hoppers will always contain the same amount of money.
◆ Var Amt to prompt the maintenance person for the hopper value.
◆ Fix Cnt if replacement hoppers will always contain the same number of coins.
◆ Var Cnt to prompt the maintenance person for the number of coins in the hopper.
Press Yes.
c. In the Value field, enter the value of the coins that go into the given hopper—for
example, if quarters go into the hopper, enter $0.25—then, press Yes.
d. If the Total field shows $0.00, enter the amount of money in the hopper; if it shows 0,
enter the number of coins in the hopper; then press Yes and repeat step 2 for each of
the three hoppers.
***Program Coin Dispenser***

Description Status Value Total
----------- ------ ----- -----
Coin Disp1 Fix Amt $0.00 $0.00
Set Up Vouchers and Validations
If the Universal PS is equipped with the Vouchers and Validations option:
1. Activate vouchers and define voucher parameters in the system preferences.

Program  System Pref  Vouchers
2. Set up accounts for the merchants that distribute vouchers and validations for your facility.
Refer to “Create Accounts” on page 99.
3. Set up Voucher groups.

Program  Vouchers
Set Up ValueCard Operation

If you are installing a Universal PS with ValueCard support, set up ValueCard operations.

To set up ValueCard:
1. Use the Value Card function to set up ValueCard operation. Refer to the ValueCard
Manual for detailed instructions.
Program  Value Card
2. Define the Value Card alternate payment as described in “Define Accepted Cards” on
page 100.
Verify Serial Port Configuration

The serial ports are pre-configured to support the factory wiring of the device. If a device, such
as a printer or the credit card reader is not functioning properly, verify that the port to which
the device is connected is configured for that device.
Program  System Pref  Config Options  Serial
Verify Inputs and Outputs

The field connection inputs and outputs are configured at the factory. If devices connected to
the APP Power Supply/Interface Board are not working correctly, verify that the inputs and
outputs are configured for the connected devices.
Program  System Pref  Config Options  Input
Program  System Pref  Config Options  Output
Configure Grace Times (In Facility Exits)

Set the grace time values in the facility exit devices. The Paid Grace Time parameter defines
the amount of time the patron has to exit the facility after paying at the Universal PS.
Note: The Grace Time option on the system preferences menu applies to crossover and exit
devices only, not the Universal PS.

CHAPTER 4
Maintenance
Maintenance Overview ................................................................................................ 116

Opening the Cabinet..................................................................................................... 119
Performing Preventive Maintenance............................................................................ 119
Check the Cabinet Condition................................................................................. 119
Clean the Fans ....................................................................................................... 120
Clean and Inspect the Transport ............................................................................ 120
Check Component Connections ............................................................................ 121
Verify Heater Operation ........................................................................................ 121
Performing As-Needed Maintenance........................................................................... 122
Clear a Ticket Jam ................................................................................................. 122
Load Tickets .......................................................................................................... 125
Load Receipt Paper................................................................................................ 126
Load Journal Paper ................................................................................................ 131
Change the Journal Printer Ribbon........................................................................ 132
Empty the Captured Ticket Bin ............................................................................. 132
Adjust the Thermostat Setting ............................................................................... 135
Fill the Note Dispenser.......................................................................................... 137
Empty the Note Acceptor ...................................................................................... 140
Empty the Coin Vault ............................................................................................ 143
Fill the Coin Dispenser.......................................................................................... 146
Reset Universal PS ................................................................................................ 153
Updating Firmware ...................................................................................................... 154

Chapter 4 • Maintenance
Maintenance Overview
To keep the Universal PS functioning properly:
■ Have a trained technician regularly perform preventive maintenance such as cleaning the
Ticket Transport, inspecting the Transport belts, verifying secure component connections,
and inspecting the overall condition of the cabinet. Usage and environmental conditions
dictate how often preventive maintenance is required. For example, preventive
maintenance is required more often in high-traffic lanes where the Transport is used
heavily or in dusty environments where the Transport can easily collect dirt.
■ Have a trained operator perform the as-needed tasks described in Table 4.1.
Table 4.1 As-Needed Maintenance Tasks
Task Perform this task...
“Clear a Ticket Jam” on If the Universal PS goes out of service and there is a ticket jam
page 122 error message on the journal printer.
“Load Tickets” on Whenever the ticket stock is low or runs out in a Universal PS with
page 125 the lost ticket option,.
The Universal PS remains operational in this situation, so consider
implementing a regular schedule for checking the ticket stock. If
the Universal PS runs out of tickets while processing a lost ticket
transaction, it prints an error message on the journal printer and it
sends the error message to ScanNet® if the Universal PS is online.
Although the patron does not receive a validated ticket, they can
press the receipt button to get a receipt for their payment.
“Load Receipt Paper” When the receipt paper is low or runs out. If the receipt paper runs
on page 126 out, the Universal PS:
• May or may not remain operational, depending upon the
device’s configuration. Refer to “Set Up the Printers” on
page 105.
• Prints a message on the journal printer.
• Sends a message to ScanNet® that is displayed in the
Monitoring window.
“Load Journal Paper” When the journal paper is low or runs out. If the journal paper runs
on page 131 out, the Universal PS:
• May or may not remain operational, depending upon the
device’s configuration. Refer to “Set Up the Printers” on
page 105.
• Sends a message to ScanNet® that is displayed in the
Monitoring window.

Maintenance Overview
Table 4.1 As-Needed Maintenance Tasks (Continued)
“Change the Journal When the journal printing begins to lighten.

Printer Ribbon” on Consider setting a schedule for regularly checking the journal
page 132 printing.
“Empty the Captured Before the bin is full.

Ticket Bin” on page 132 Consider setting a schedule for regularly retrieving retracted
tickets.
“Adjust the Thermostat If the factory settings are not sufficient for your environment. For
Setting” on page 135 example, if the ticket stock is damp from humidity and causing
ticket jams, increase the temperature setting.
“Empty the Note Regularly, if the Universal PS is equipped with a note acceptor.
Acceptor” on page 140 When the note accepter is full:
• The LED on the face of the acceptor stays red during
transaction processing and it does not accept notes.
• The Universal PS prints an error message on the journal printer
and it sends the same message to the ScanNet® Alarms and
Monitoring windows.
• The Universal PS may go out of service, depending upon the
device’s configuration. Refer to “Program the Note Acceptor”
on page 106.
“Fill the Note Regularly, if the Universal PS is equipped with a note dispenser.
Dispenser” on When the note dispenser is:
page 137
• Low or empty, the Universal PS prints an error message on the
journal printer and it sends the same message to the ScanNet®
Alarms and Monitoring windows.
• Empty, the Universal PS may go out of service, depending
upon the device’s configuration. Refer to “Program the Note
Dispenser” on page 107.
“Empty the Coin Vault” Regularly. When the coin vault is full:
on page 143 • The Universal PS goes out of service.
• The Universal PS prints an error message on the journal printer
and it sends the same message to the ScanNet® Alarms and
Monitoring windows.

Table 4.1 As-Needed Maintenance Tasks (Continued)
“Fill the Coin Regularly. When the coin hoppers are:

Dispenser” on • Low or empty, the Universal PS prints an error message on the
page 146
journal printer and it sends the same message to the ScanNet®
Alarms and Monitoring windows.
• Empty, the Universal PS can no longer dispense change and it
may got out of service, depending upon the device’s
configuration. Refer to “Program the Coin Dispenser” on
page 112.
“Reset Universal PS” After servicing the unit or if the Universal PS is not functioning
on page 153 properly.
Periodically, Federal APD releases new versions of firmware. Distributors are typically
notified when new firmware is released and may advise you to update the firmware on the
Auditor PowerPad CPU Board at your site.
This chapter details the following maintenance and repair tasks:
■ “Opening the Cabinet” on page 119

■ “Performing Preventive Maintenance” on page 119
■ “Performing As-Needed Maintenance” on page 122
■ “Updating Firmware” on page 154

Opening the Cabinet
Opening the Cabinet

All maintenance and repair procedures require opening the Universal PS cabinet. To open the
cabinet, insert the Grey Operator Key into the face of the lock so that the Key Position Tab
points at the top of the lock, and then turn the key clockwise 90 degrees.
Figure 4.1 Key Position Tab on the Grey Operator Key

Key Position Tab Insert Here
8 2
7 3 Turn to Here
6 4
5
Performing Preventive Maintenance

To ensure proper functioning of the Universal PS, have a trained technician regularly perform
preventive maintenance. Usage and environmental conditions dictate how often preventive
maintenance is required. For example, preventive maintenance is required more often in high-
traffic lanes where the Transport is used heavily or in dusty environments where the Transport
can easily collect dirt.
Preventive maintenance tasks include:
■ “Check the Cabinet Condition” on page 119

■ “Clean the Fans” on page 120
■ “Clean and Inspect the Transport” on page 120
■ “Check Component Connections” on page 121
■ “Verify Heater Operation” on page 121
Check the Cabinet Condition
Check the condition of the cabinet as follows:
1. Check the weather stripping on the cabinet door and replace it if there is evidence of a
leak.
2. Ensure the cabinet is mounted securely.

3. Check the screens inside the louvers on the bottom left and bottom right sides of the
cabinet, and the back of the cabinet. To clean the screens, use a vacuum and a clean, dry
2-inch paint brush. Hold the vacuum as close to the louvers as possible, while brushing the
debris out of the screens.
Clean the Fans

Fans are located on the inside of the cabinet in front of the bottom left and bottom right side
louvers. Repeat the cleaning steps for each fan.
To clean a fan filter:
1. Lift one of the fans up vertically to release the fan from its hangers.
2. Pull the plastic fan cover off of the fan, then remove the sponge filter from the fan cover.
3. Rinse the sponge filter with cool clean water, then squeeze excess water out of it.
4. Put the sponge filter back into the fan cover, the cover back on the fan, and re-hang the fan
over the louvre.
Figure 4.2 .Fan Position Over Louver
Fan attached over

louvre on lower
right corner
Clean and Inspect the Transport

For Ticket Transport preventive maintenance instructions, refer to the SST Transport and
Burster Mechanism HP-1 and HP-4 Models Operator Manual. This section provides a general
description of the required tasks.

Performing Preventive Maintenance
To clean and inspect the transport:
1. Turn off the Main Power Switch.
EQUIPMENT DAMAGE HAZARD—To avoid damaging the Universal PS, turn

the Main Power Switch off prior to servicing the internal components.
2. Inspect the Transport belts and replace worn or cracked belts.

3. Clean the ticket path in the Transport and the Burster or Parker.
4. Clean the magnetic read head in the Transport.
5. Check the Transport motor speed.
6. Check the Burster roller tension and adjust it if necessary.
Check Component Connections

While the power is turned off, ensure all cables are securely connected.
Verify Heater Operation
To verify that the heater is functioning properly:
1. Turn the power on.

2. Note the current thermostat setting.
3. Turn the thermostat up until the heater activates. Refer to “Adjust the Thermostat Setting”
on page 135.
4. Set the thermostat back to the original setting.

Performing As-Needed Maintenance

This section explains the following as-needed maintenance tasks:
■ “Clear a Ticket Jam” on page 122

■ “Load Tickets” on page 125
■ “Load Receipt Paper” on page 126
■ “Load Journal Paper” on page 131
■ “Change the Journal Printer Ribbon” on page 132
■ “Empty the Captured Ticket Bin” on page 132
■ “Adjust the Thermostat Setting” on page 135
■ “Fill the Note Dispenser” on page 137
■ “Slide the programming interface back into the cabinet and close and lock the cabinet
door.” on page 139
■ “Empty the Coin Vault” on page 143
■ “Fill the Coin Dispenser” on page 146
■ “Reset Universal PS” on page 153
Clear a Ticket Jam

If a ticket jam occurs, the Universal PS goes out of service and a “ticket jam” message is
printed on the journal printer. If the Universal PS is online with ScanNet®, a “Ticket Jam”
message is also displayed in the ScanNet® Monitoring Window.
Note: Issue one or more service tickets from a ticket dispenser at your site for testing the
Universal PS after the jam is cleared.
To clear a ticket jam:

2. If you are clearing a ticket jam in:

● A Universal PS that has a parker, go to step 4 on page 123.
● A Universal PS that has a Burster, press the green Eject Ticket button on the SST
CPU Board that is located on the bracket next to the Ticket Transport. This reverses
the motor to eject tickets out the bottom of the Burster.
Eject Ticket Button
3. To see if ticket ejection cleared the jam, try loading the tickets.
● If the Burster grips and loads the tickets upon insertion, go to step 9 on page 124.
● If the Burster does not grip the ticket upon insertion, the ticket jam is not resolved. Go
to step 4 on page 123.
4. Turn off the Main Power Switch (Figure 4.11 on page 153) that is located in the bottom
left corner of the Universal PS in front of the power supply.
5. Carefully, remove the Burster or Parker as follows:

a. Disconnect the 20-Pin Burster/Parker Ribbon Cable from the Burster or Parker
(Figure 2.14 on page 68).
b. Disconnect the Stepper Motor Cable from the SST CPU Board (Figure 2.19 on
page 73).
c. Loosen the securing thumbscrew located on the right side of the Burster or Parker
(Figure 2.16 on page 70).
d. Carefully, pull the Burster or Parker away from the back of the Ticket Transport. Once
the Burster or Parker has cleared the support brackets, remove it from the cabinet.

6. Push the Stop Latch, located on the side of the Transport, toward the front of the cabinet
and lift up on the top portion of the Transport as shown in Figure 4.3.
Figure 4.3 Stop Latch on Ticket Transport
Stop Latch
7. Remove the ticket from the Ticket Path.

8. Close the Transport, replace the Burster or Parker, and turn on the Main Power Switch.
9. Verify that the jam is cleared and the Universal PS is functioning properly by inserting a
service ticket from an ticket dispenser.

Load Tickets
If the Universal PS has the Lost Ticket option, load tickets when the ticket stock is low. If the
Universal PS runs out of tickets while processing a lost ticket transaction, an error message is
printed on the journal printer. Although the patron does not receive a validated ticket, they can
press the receipt button to get a receipt.
EQUIPMENT FAILURE HAZARD—To ensure proper functioning, use Federal

APD approved ticket stock. To find a vendor, contact your distributor or, if
you are a distributor, contact Federal APD Customer Service.
To load tickets:

2. Remove the old ticket box.
3. If there are tickets currently loaded into the Transport, back them out of the Transport and
optionally use the splicing strips included in the ticket box to splice them to the beginning
of the new string of tickets.
EQUIPMENT DAMAGE HAZARD—Use only the splicing strips enclosed with

the ticket boxes to splice tickets. Scotch tape, masking tape, or any other
material may jam the Burster.
To back tickets out, press the green Eject Ticket button on the SST CPU Board that is
mounted next to the Ticket Transport. The tickets eject out of the bottom of the Burster.
Figure 4.4 Eject Ticket Button on SST CPU Board
Eject Ticket Button

4. Open a new box of magnetic stripe tickets and set the box in the ticket tray in the bottom
of the cabinet so that the magnetic stripe is facing the front of the cabinet and is on the
right side of the ticket.
5. Feed the string of tickets into the bottom of the Burster until the Burster grabs the ticket as
shown in Figure 4.5.
Figure 4.5 Loading Tickets
6. Close and lock the cabinet door.
Load Receipt Paper

If the receipt printer runs out of paper, a “receipt printer offline” message is printed on the
journal printer; if the Universal PS is online, the same message is displayed in the ScanNet®
Monitoring window.
The Universal PS may or may not remain operational, depending upon the device
programming. (refer to “Set Up the Printers” on page 105). If the device is configured to cease
operation when the receipt printer is offline, the patron display shows the out-of-service screen
and an “out-of-service” message is displayed in the ScanNet® Alarms window.

Order the receipt paper from your distributor or from Federal APD (Part # 41-16756).
To load receipt paper into the Universal PS:
1. Open the cabinet door as described in “Opening the Cabinet” on page 119.
2. Flip the Paper Tension Lever up so that it is pointing toward the front of the cabinet.
Paper Tension Lever

3. Remove the two-piece metal and plastic spindle from the printer and insert the spindle into
the new roll of paper.
4. With the receipt paper coming off the top of the roll, position the roll between the paper
brackets and then slide the grooves in the metal portion of the spindle into the grooves on
the brackets.

5. Fold the end of the receipt paper to form a “V” and then guide the paper through the paper
feed slot. Feed at least six inches of paper through the slot.
Paper Feed Slot
6. Return the Paper Tension Lever to the closed position, i.e., pointing at the ground.

7. Press the Paper Feed Button to feed several inches of paper through the printer.
Paper Feed Button
8. While closing the front cabinet door, feed the excess paper into the receipt paper guide on
the inside of the front door.
9. Close and lock the cabinet door and tear off the excess receipt paper.

Load Journal Paper

Depending upon the device’s configuration, the Universal PS may or may not remain
operational when the journal printer is out of paper. Refer to “Set Up the Printers” on
page 105. For paper loading instructions and paper specifications, refer to the documentation
that comes with the journal printer. For convenience, there are also pictures showing the paper
loading process located inside the journal printer cover (Figure 4.6).
Figure 4.6 Journal Printer Paper Loading Instructions
Lever to Open the Cover Instructions for Loading Paper

Change the Journal Printer Ribbon

Change the journal printer ribbon when the printing starts to lighten. For instructions, refer to
the documentation that came with the printer. For convenience, there are also pictures showing
the ribbon replacement process located inside the journal printer cover (Figure 4.7).
Figure 4.7 Journal Printer Ribbon Changing Instructions
Instructions for Changing the Printer Ribbon
Empty the Captured Ticket Bin

Depending upon the Universal PS programming some tickets or cards may be captured by the
machine, for example, invalid tickets or ValueCards that no longer have value. Captured
tickets/cards are sent to the captured ticket bin.
Periodically retrieve the captured tickets and cards.
To retrieve captured tickets:

2. Pull the Transport Support Plate forward to clear an access route.

3. From above the Ticket Transport, carefully pull the ticket chute up and out of the
Universal PS.
Figure 4.8 Ticket Chute and Bin
4. Reaching under the Ticket Transport Support Plate, carefully lift the ticket bin up and out
of the Universal PS.
5. Empty the bin and dispose of the ticket according to your site’s policy.
Note: Some sites keep the tickets for auditing purposes.

6. Reaching under the Ticket Transport, route the ticket bin, bottom first with the mounting
tab pointing up, into the back of the cabinet and hang the bin on the frame support shown
in Figure 4.9.
Figure 4.9 Ticket Chute and Bin Supports
Chute Hangs On
This Section of the
Frame
Bin Hangs On This

Section of the
Frame
7. From above the Ticket Transport, carefully route the ticket chute, bottom first with the
mounting tab pointing up, into the back of the cabinet and hang the chute on the frame
support shown in Figure 4.9 on page 134.
8. Carefully, slide the Transport Support Plate back into the cabinet.

Adjust the Thermostat Setting

The factory sets the thermostat to 75°F (24°C) which is the optimum temperature for ticket
handling. However, the thermostat is adjustable. For example, if the ticket stock is damp from
humidity and causing ticket jams, increase the temperature setting.
Note: A flat head screw driver is required to adjust the thermostat.
To adjust the thermostat:

2. Turn off the Main Power Switch located in the bottom left corner of the Universal PS.
3. Remove the journal printer.

4. Insert a flat head screw driver into the adjustment groove on the thermostat dial and turn
the screw driver until the groove points at the desired setting.
Note: The thermostat is marked in Celsius.
Figure 4.10 Thermostat Dial
Adjustment Groove
5. Remove the journal printer.

6. Turn on the Main Power Switch (Figure 4.11 on page 153).

Fill the Note Dispenser

When the note dispenser is:
■ Low or empty, the Universal PS prints an error message on the journal printer and it sends
the same message to the ScanNet® Alarms and Monitoring windows.
■ Empty, the Universal PS may go out of service, depending upon the device’s
configuration. Refer to “Program the Note Dispenser” on page 107.
To ensure that the Universal PS if fully operational, establish a regular schedule for filling the
note dispenser.
To fill a note dispenser cassette:

2. Using the Note Dispenser Access key, unlock and open the large door covering the note
dispenser unit.

3. Press the green button on the front of the first cassette and remove it from the unit. An
appropriate message is sent to the journal printer and to ScanNet®.
4. Turn the cassette around and use the Cassette keys to unlock the cassette.
5. While pushing and holding the green button on the back of the cassette, lift the cassette lid.
6. Place the neatly stacked bills into the cassette.
ACCOUNTING HAZARD—To ensure the correct denominations are

dispensed, always fill the cassette with the denomination it is programmed
to contain (refer to “Program the Note Dispenser” on page 107).
7. Close and lock the cassette.

8. Return the cassette to the same slot from which it came.
ACCOUNTING HAZARD—To ensure the correct denominations are

dispensed, always keep the cassette in the same slot inside the dispenser.
9. Pull down the programming interface. Refer to “Accessing the Programming Interface” on
page 95.

10. On the Note Dispenser Options screen:

● Select New Note Disp if you replaced the cassette with a new cassette. This option
accounts for the removal of the existing change fund and the addition of the new
change fund. Depending upon the programming of the note dispenser, you may be
prompted for the amount or number of notes in the new cassette.
● Select Same Note Disp if you did not change the amount of money in the cassette. No
accounting changes occur.
● Select Add Note if you added notes to the cassette. This option accounts for the
addition of notes. Depending upon the programming of the note dispenser, you may be
prompted for the amount or number of notes added to the cassette.
1.New Note Disp

2.Same Note Disp
3.Add Note
11. If you are prompted for an amount or count, either:

● Press Yes to accept the displayed amount/count, shown under the cassette name.
● Type in the amount or number of notes added, depending upon the instructions
presented, and press Yes.
<Cassette Name>
>$100.00
-Enter Amount
12. Repeat this step for each cassette as necessary.

13. Close and lock the Note Dispenser Access Door.
14. Slide the programming interface back into the cabinet and close and lock the cabinet door.

Empty the Note Acceptor

The note acceptor stores notes (paper money) from completed transactions. The acceptor has a
600 note storage capacity. Notes in poor shape take up more space, which results in fewer
notes being stored.
When the note acceptor is full:
■ The LED on the face of the acceptor stays red during transaction processing and it does
not accept notes.
■ The Universal PS prints an error message on the journal printer and it sends the same
message to the ScanNet® Alarms and Monitoring windows.
■ The Universal PS may go out of service, depending upon the device’s configuration. Refer
to “Program the Note Acceptor” on page 106.
To ensure that the Universal PS is fully operational, establish a regular schedule for emptying
the note acceptor.
To empty notes from the note acceptor:
1. Unlock the note acceptor access lock that is on the bottom of the note acceptor frame.
Note Acceptor
Access Lock

2. While pressing the Vault Release Lever located on the right side, under the note acceptor
face plate, squeeze the vault handle closed and pull the note vault out of the frame.
Vault Release Lever
A note vault removed message is printed on the journal printer and a similar message is
sent to the ScanNet® activity monitor.

3. Unlock the lock on the bottom of the note vault and open the note vault door.
4. Remove the notes.

5. Close and lock the vault.
6. Insert the vault back into the note acceptor frame and lock the note acceptor access lock at
the bottom of the frame.
Note: If the status light on the note acceptor remains red, a note may be jammed in the
acceptor somewhere. For further information about removing jammed notes and
other possible errors, refer to the Cashcode FrontLoad Bill Validator manual.
page 95.

8. On the Vault Option screen:

● Select New Note Vault if the you emptied the note acceptor vault. The Universal PS
automatically accounts for the removal of the cash.
● Select Same Note Vault if you did not change the amount of money in the note
acceptor. No accounting changes occur.
1.New Note Vault

2 Same Note Vault
9. Slide the programming interface back into the top of the cabinet and close and lock the
cabinet door.
Empty the Coin Vault

The coin vault stores coins from completed transactions. Coins are routed to the vault:
■ When the coin hoppers are full.
■ If the coin acceptor is programmed to route the given coin to the vault. For example, the
coin acceptor may be programmed to route nickels, dimes, and quarters to the hoppers and
dollars to the vault.
An internal sensor indicates how full the coin vault is, and any problems that may need to be
corrected. When the coin vault is full:
■ The Universal PS goes out of service.
■ The Universal PS prints an error message on the journal printer and it sends the same
message to the ScanNet® Alarms and Monitoring windows.
To ensure that the Universal PS is fully operational, establish a regular schedule for emptying
the coin vault.

To empty coins from the coin vault:
1. Remove the coin vault as follows:

a. Insert the Vault/Hopper Access key into the lock on the front of the coin vault, and
turn the key clockwise until the lock lever is in the unlocked position.
b. Then slide the coin vault forward to remove it from the machine. An applicable
message is sent to the journal printer and to ScanNet®.
2. Using the coin vault key, unlock the lock that is on the side of the coin vault and open the
lid of the vault.
3. Remove the coins.

4. Close and lock the vault.

5. Slide the vault back into the machine and lock the Vault/Hopper Access lock.
Locked Position
page 95.
7. On the Coin Vault options screen:

● Select New Coin Vault if you emptied the coin vault. The Universal PS automatically
accounts for the removal of the coins.
● Select Same Coin Vault if you did not change the amount of money in the coin vault.
No accounting changes occur.
1.New Coin Vault

2 Same Coin Vault
8. Slide the programming interface back into the top of the cabinet and close and lock the
cabinet door.

Fill the Coin Dispenser

The Universal PS dispenses coin change from the same coin hoppers into which the accepted
coins are routed. When the coin hoppers are:
■ Low or empty, the Universal PS prints an error message on the journal printer and it sends
the same message to the ScanNet® Alarms and Monitoring windows.
■ Empty, the Universal PS can no longer dispense change and it may go out of service,
depending upon the device’s configuration. Refer to “Program the Coin Dispenser” on
page 112.
To ensure that the Universal PS is fully operational, establish a regular schedule for
replenishing change funds in the coin hoppers.
To fill a coin hopper:

2. Insert the Vault/Hopper Access key into the lock on the front of the coin vault, and turn the
key clockwise until the lock lever is in the unlocked position.

3. Lift up on the Coin Hopper Unit Handles and carefully pull the hopper unit forward as far
as it will go.
Coin Routing
Assembly
Coin Hopper
Assembly
Handles

4. Gently lift up and ease back the coin routing assembly as far as it will go.
5. Using the Hopper Tray Access key, unlock and open the tray containing the coin hoppers.

6. Pull the coin hoppers towards the hinged door to unplug the hopper from the tray, then lift
the hopper up and out of the tray. An appropriate message is sent to the journal printer and
to ScanNet®.
Hopper Plug
7. Using the Hopper Lock key, unlock the hopper lid and pull it up and off of the hopper.
8. Place the coins into the hopper.
ACCOUNTING HAZARD—To ensure the correct amount of change is given to

the patrons, be sure to fill the hopper with the coins that the hopper is
programmed to accept. Refer to “Program the Coin Acceptor” on page 109.
Note: There must be a minimum of 50 coins in the coin hopper for it to function,
otherwise a coin dispenser empty warning is issued
9. Return the lid to the hopper, lock the hopper, and plug the hopper back into the tray.
10. Pull the programming interface out of the top of the cabinet. Refer to “Accessing the
Programming Interface” on page 95.

11. On the Coin Dispenser options screen:

● Select New Coin Dispenser if you replaced the hopper with a new hopper. This
option accounts for the removal of the existing change fund and the addition of the
new change fund. Depending upon the programming of the coin dispenser, you may
be prompted for the amount or number of coins in the new hopper.
● Select Same Coin Dispenser if you did not change the amount of money in the coin
hopper. No accounting changes occur.
● Select Add Coin if you added coins to the current hopper. This option accounts for the
addition of coins. Depending upon the programming of the coin dispenser, you may be
prompted for the amount or number of coins added to the hopper.
1.New Coin Dispenser

2 Same Coin Dispenser
3 Add Coin
12. If you are prompted for the amount or number of coins added to the hopper, either:
● Press Yes to accept the displayed default amount, shown below the hopper name.
● Enter the amount or number of coins, depending upon the instruction on the screen,
and press Yes.
<Hopper Name>
>$100.00
-Enter Amount
13. Repeat these steps for each coin hopper, as necessary.

14. Close and lock the Hopper Tray Access door.
15. Carefully lower the coin routing mechanism back to its original position.

16. Lifting up on the Coin Hopper Assembly Handles, carefully slide the assembly back into
the cabinet; if necessary, move any cables obstructing the tray’s movement.
If necessary,
move this
cable while
sliding the
assembly
back into the
cabinet
Coin Hopper
Assembly
Handles
17. Verify that the coin routing assembly is aligned with the slots in the top of each hopper and
with the chute to the coin vault.
18. Slide the programming interface back up into the cabinet and close and lock the cabinet
door.

Reset Universal PS
After servicing the Universal PS, or if the Universal PS is not functioning properly, reset the
device by turning off the Main Power Switch, located on the bottom left corner, and turning it
back on. If power-cycling the Universal PS does not remedy the issue, try pressing the Reset
button on the Auditor PowerPad4 CPU Board (Figure 1.13 on page 30). If neither of these
options remedy the problem, pull all of the reports from the PowerPad and clear the memory
as described in “Clearing the PowerPad Memory” on page 96.
Figure 4.11 Main Power Switch
Main Power Switch

with GFCI Dual
Recepticle

Updating Firmware
Federal APD periodically releases new versions of the firmware for the Auditor PowerPad.
Distributors are typically notified when new firmware is released and may advise you to
update the firmware in the devices at your site. The Auditor PowerPad firmware resides on
two EPROM chips that are plugged into the Auditor PowerPad CPU Board.
EQUIPMENT DAMAGE HAZARD—To avoid damaging the Auditor PowerPad

CPU Board, wear an ESD bracelet when performing this task and use a chip
pulling device to remove the firmware EPROM chips.
To update the Auditor PowerPad firmware:
1. Pull all reports from the Universal PS.

● For offline systems, pull reports using the Programming Interface, as described in the
Auditor PowerPad Fee Computer Operator Manual.
● For online systems, pull reports from ScanNet® as described in ScanNet® Operator
Manual.
2. Turn off the main power switch.

Updating Firmware
3. Use a chip puller to grip the top and bottom of an EPROM firmware chip and carefully
pull the chip off of the board. Remove the second chip the same way.
Figure 4.12 Auditor PowerPad CPU Board Firmware EPROMs
Ports for
Firmware
EPROMs
4. Clear the PowerPad memory as described in “Clearing the PowerPad Memory” on

page 96.
5. Using the EPROM that is marked “EVEN”, align the prongs on the chip with the
receptacles on the left port and carefully press the chip onto the board until it is fully
seated. Repeat this process inserting the chip marked “ODD” into the right port.
a.


APPENDIX A
Product Support
Getting Help................................................................................................................. 158

Accessing the Distributor Resource Center ................................................................. 159

Chapter A • Product Support
Getting Help
If you have a product question that is not addressed in this manual, contact your Federal APD
distributor. If you are a distributor or you do not have a distributor, call Federal APD Product
Support at one of the telephone numbers listed in Table A.1.
Whether you call, write, or fax, please have the following information available:
■ A description of the events and the order in which they occurred

■ The type of hardware you are using, with serial number and model number
■ Firmware version, if applicable
■ The type and configuration of software you are using
■ Original sales order number
■ Any messages that appear on your display screen and the exact wording
■ Project name
■ SRO number, if applicable
Table A.1 Federal APD Product Support Phone Numbers
Location Phone Fax

United States (800) 527-4768 (248) 374-9610
Canada (800) 331-9144 (248) 374-9610
Central America (248) 374-9629 (248) 374-9610
South America
Asia (852) 2671-9880 (852) 2402-1912
Australia
China
Hong Kong
India
Indonesia
Korea
Malaysia
New Zealand
Philippines
Singapore
Taiwan
Thailand
Vietnam
Bahrain (248) 374-9629 (248) 374-9610
Egypt
Europe
Greece
Greenland
Iceland
Jordan
Saudi Arabia
Turkey
UAE

Accessing the Distributor Resource Center
Accessing the Distributor Resource Center

If you are a distributor, visit the Distributor Resource Center on the Federal APD Web site at
www.federalapd.com to:
■ Access product information

■ Download software upgrades when they are available
■ Review Frequently Asked Questions
Note: A user ID and password are required to access the Distributor Resource Center. Request
a user ID and password from Federal APD Sales Administration at (248) 374-9600.

Chapter A • Product Support

APPENDIX B
Order and Repair Procedures
Placing an Order........................................................................................................... 162

Requesting a Repair ..................................................................................................... 162
Finding a Part Number................................................................................................. 163

Chapter B • Order and Repair Procedures
Placing an Order
To place an order:
1. Locate the applicable part number. Refer to "Finding a Part Number".

If the part number is not included in this manual, refer to the Federal APD Price Book or
contact Order Entry and Preparation for part names, part numbers, prices, and delivery
information at one of the following telephone numbers:
● Order Preparation: (800) 521-9300 or (248) 374- 9600

● Order Preparation in Canada: (800) 331-9144
2. Fill out a purchase order from your company.

3. Fax or mail the purchase order to:
Federal APD, Inc.
42775 West Nine Mile Road
Novi, Michigan 48375
USA
Fax: (248) 374-9610
Requesting a Repair
If a problem occurs with a product part, in many cases you can return the part to the Depot
Repair Center for repair. All repairs require a:
■ Service Request Order (SRO) form.
■ Purchase order (PO) number. A PO number is required whether the repair is under
warranty or not.
For an additional charge, Federal APD offers Expedited Repair Service, which guarantees that
the repairs are made within two working days from the date the part is received in the repair
center.
To request a repair:
1. Download an SRO form from the Distributor Resource Center on the Federal APD Web
site at www.federalapd.com.
Note: If you do not have access to the Distributor Resource Center, contact the Federal
APD Product Support Operator at (248) 374-9629.
2. Acquire a PO number from your company.

Finding a Part Number
3. Fill out the SRO form. In addition to the Customer and Product information, be sure to
include the following information:
● In the Customer PO Number field, enter the PO number assigned by your company.
A PO number is required whether the repair is under warranty or not.
● If the part is under warranty, enter the original sales order number in the Warranty
box.
● If the part is no longer under warranty, check the Billable box.
● To expedite the repairs, check Yes next to Expedited Service Requested.
Note: The cost of expedited service is indicated on the SRO form.
4. E-mail or fax the form to the e-mail address or fax number provided on the bottom of the
form. Within 36 hours, you will receive an SRO number from Federal APD Order Entry/
Product Support.
5. Ship the part to the Federal APD Repair Center at:

Federal APD, Inc.
Depot Repair Center (DRC)
42775 Nine Mile Road
Novi, MI 48375
Include the SRO number on the shipping label. Federal APD cannot accept
packages without SRO numbers.
Finding a Part Number

For part numbers, contact Federal APD customer support. Refer to “Getting Help”, on
page 158.

Chapter B • Order and Repair Procedures

GLOSSARY
APP
The acronym for the Auditor PowerPad4 Fee Computer.
Attendants
The personnel authorized to use the Auditor PowerPad4 Fee Computer that acts as the central process-
ing unit for the Universal PS.
Auditor PowerPad4 Fee Computer

The central processing unit of the Universal PS.
Burster
A hardware component that attaches to the back of the Ticket Transport and that separates the mag-
netic stripe tickets for dispensing.
Central Cashiering
A parking system in which the patron pays a cashier or uses a Pay-On-Foot device at a central location
and then uses the validated ticket to exit the facility.
Change Funds
The money placed inside the Universal PS dispensing devices that is used to return change to patrons
that pay with cash.
Coin Hopper
One of three coin repositories into which coins are routed and from which change is dispensed.
Coin Router
The device that routes the coins into the appropriate hoppers.

Glossary
Coin Vault
A secured box, located in the bottom of the cabinet, into which coins are routed when the hoppers are
full. Some coins may be routed to the hopper at all time.
Continuous Fee
A feature that controls the way in which parking fees are calculated. Normally, when a patron pays
additional charges on the same ticket, the new fee is calculated as a new transaction. When Continuous
Fee is enabled, the parking fee is calculated for the patron’s entire stay and then the existing payments
are deducted to determine the balance owed.
DataTran
The DataTran 162 is a dial-up interface that transmits transaction data to the clearing house. The clear-
inghouse verifies the validity of the credit card, processes the payment, and then it transmits the data
back to the DataTran.
DIP Switches
A small series of switches located on the APP4 CPU Board and the SST CPU Board that are used to
configure the behavior of the Universal PS.
Exit Verifier
A device, located at the facility exit, used to process the exit transaction. Depending upon the model
and configuration, the exit verifier can verify a validated ticket, process a ValueCard exit, or even pro-
cess a credit card payment.
Facility Code
A unique three-digit identifier for a specific location. The Universal PS uses the facility code to verify
that a presented ticket came from the facility. Facility codes are also used to control access to parking
locations.
Fee Table
A fee structure that is programmed in the Auditor PowerPad4 Fee Computer. A fee table defines the
fees charged for certain blocks of time.

Glossary
Field
An area to input a programming parameter.
Gate
A mechanical device that controls access to or egress from a facility.
Grace Time
A specified amount of time for which the patron is not charged a fee. There are Universal PS has the
following grace time settings:
■ Paid Grace is the amount of time the patron has to exit the facility after paying the parking fee. If
the patron exceeds the allotted grace time, they are charged an additional fee.
■ Unpaid Grace is the amount of time the patron can be in the facility before they are charged a fee.
For example, this field is used to grant the patron a certain amount of time to find a parking space.
■ Crossover Grace is the amount of time the patron to reach a crossover device or the exit to receive
the area 2 parking rates. If the customer does not reach the crossover or the exit within the speci-
fied grace time, they are charged area 1 rates.
Input
A signal that a device receives from another device indicating that a specific action has occurred. Input
refers to the physical connector used to receive the input signal.
I/O Board
The board that interface the Auditor PowerPad4 CPU Board with peripheral devices.
Journal Printer
A printer that prints a record of transactions, programming changes, and error messages that occur in
the Universal PS.

Glossary
Lost Ticket
An optional feature that allows patrons to process a parking transaction after losing their parking
ticket.
Magnetic Stripe Ticket

A ticket that has a magnetic stripe on one side for magnetically encoded data.
Normal-Issue Ticket
A programmable ticket-issue mode in which the ticket is bursted, encoded, printed, and dispensed on
demand.
Note Acceptor
A device that accepts paper money.
Note Dispenser
A device that dispenses paper money as change for transaction.
Paid Grace
The amount of time the patron has to exit the facility after paying the parking fee. If the patron exceeds
the allotted grace time, they are charged an additional fee.
Parker
A hardware component, attached to the back of the Ticket Transport, that parks the ticket while the
Transport processes a ValueCard or Credit Card.
Patron Display
A VGA color monitor that present instructional illustrations and text to the patron.
POF
A pay-on-foot device such as a Kiosk or Universal Pay Station.

Glossary
Pre-Encode Ticket
A programmable ticket-issue mode in which the ticket is bursted, encoded, and parked until the signal
to dispense the ticket is received. The ticket is re-encoded every minute until it is dispensed at which
time it is printed.
Pre-Issue Ticket
A programmable ticket-issue mode in which the ticket is bursted and parked until the signal to dis-
pense the ticket is received. The ticket is encoded and printed on demand.
Pre-Pay
A programmable function that allows patrons to pre-pay for a specific amount of parking.
An interface that has a keyboard and an LCD and that is used to program the Universal PS.
SBC
A micro-computer that displays the appropriate user interface screens on the Patron Display based on
the signals it receives from the Auditor PowerPad4 Fee Computer.
ScanNet
A central management software application that provide remote monitoring and programming capabil-
ity.
SuperCap
A large value capacitor used to support memory when the device power is off.
Switch Bank
A set of DIP switches.
Thermostat
A device used in conjunction with a heater to control the temperature inside the cabinet.

Glossary
Ticket Dispenser
A device, located at the facility entrance, used to process the entry transaction. Depending upon the
model and configuration, the ticket dispenser can dispense a ticket or read a ValueCard or Credit Card.
Ticket Transport
A Federal APD hardware device that reads and encodes magnetic stripe tickets, access cards, and
credit cards. The SST/HP-1 contains one read/encode head. The SST/HP-4 contains four read/encode
heads.
Ticket Validator
A device that works in conjunction with a fee computer to process fee calculation and payment. The
validator reads the information encoded on the ticket, passes the information to the fee computer, and
encodes the ticket with payment information.
Transient Ticket
A magnetic stripe ticket used to enter and exit the parking facility.
Unpaid Grace
The amount of time the patron can be in the facility before they are charged a fee. For example, this
field is used to grant the patron a certain amount of time to find a parking space.
Validated Ticket
A ticket that has been processed and encoded with payment and grace time information.
ValueCard
A magnetic stripe ticket or card that is used for access, payment, or both. ValueCards are created with
the Federal APD Auditor PowerPad and a Ticket Validator.
Vouchers
A parking credit that is distributed on a magnetic stripe ticket. The patron inserts the voucher after the
fee is initially calculated and before submitting payment.
Validations
A parking credit that is administered by punching the appropriate holes in the patron’s parking ticket.

INDEX C
cabinet
colors of ................................................................19
description of ........................................................19
Numerics dimensions............................................................19
installation ............................................................50
24VDC power supply ..................................................23
opening ...............................................................119
card tracking ..............................................................106
A cassettes, note dispenser ..............................................54
AC mains circuit boards
connecting.............................................................62 APP I/O Board......................................................31
accepted payment types Auditor PowerPad CPU Board.............................30
setting up.............................................................100 SST CPU Board....................................................28
accounts coin acceptor
creating .................................................................99 description of ........................................................37
accounts menu..............................................................87 programming ......................................................109
coin dispenser
addressing
description of ........................................................37
note dispenser cassettes ........................................54
filling ..................................................................146
setting device number ...........................................64
programming ......................................................112
alpha character keys.....................................................84
coin hoppers.................................................................37
anchor bolts..................................................................52
filling ..................................................................146
annunciation speaker....................................................21 See also coin dispenser
APP CPU Board coin vault .....................................................................37
connection diagram...............................................30 description of ........................................................37
description of ........................................................30 emptying .............................................................143
DIP switches .........................................................64 communications
APP I/O Board .............................................................31 connecting ............................................................62
connection diagram...............................................31 connecting comm cable ........................................62
description of ........................................................31 enabling ................................................................64
arrow keys....................................................................84 component labels, applying .........................................59
attendants menu ...........................................................86 components
attendants, programming .............................................99 annunciation speaker ............................................21
Auditor PowerPad Auditor PowerPad CPU Board.............................30
updating firmware...............................................154 Burster ..................................................................25
Auditor PowerPad CPU Board DataTran ...............................................................39
components ...........................................................30 heater ....................................................................43
overview ...............................................................30 intercom speaker...................................................21
setting DIP switches .............................................64 journal printer .......................................................42
LCD Patron Display .............................................21
B Parker....................................................................26
power ....................................................................23
bin, ticket .....................................................................77 programming interface .........................................32
installing ...............................................................77 receipt printer .......................................................40
bolts, anchor.................................................................52 SBC ......................................................................33
Burster SST CPU Board....................................................28
description of ........................................................25 SST Ticket Transport ...........................................24
installing ...............................................................67 thermostat .............................................................43
buttons user-interface ........................................................21
Eject Ticket.........................................................125 connections
reset.......................................................................28 APP CPU Board ...................................................30

Index
APP I/O Board ..................................................... 31 components .......................................................... 23

SST CPU Board ................................................... 28 power flow description ........................................ 24
continuous fee enclosure
description of........................................................ 15 See cabinet. ......................................................... 19
enabling .............................................................. 105 ESC key....................................................................... 84
CPU ............................................................................. 30
setting DIP switches............................................. 64 F
credit card system
fee calc menu .............................................................. 87
activating ............................................................ 100
fee tables
credit card transmission device ................................... 39
assigning for CICO ............................................ 106
credit cards
creating................................................................. 99
defining accepted credit cards............................ 100
fees
setting floor limits .............................................. 101
enabling continuous fee ..................................... 105
setting offline action........................................... 101
setting the lost ticket fee .................................... 102
setting PCI compliance ...................................... 101
field connections
setting timeout.................................................... 100
configuring......................................................... 114
currency symbol, defining......................................... 106
firmware, updating .................................................... 154
floor limit
D setting offline floor limit.................................... 101
data deletion setting online floor limit .................................... 101
preventing............................................................. 64 functions
Datacap........................................................................ 39 accounts ............................................................... 99
DataTran alt pymt key ....................................................... 100
installing............................................................... 75 attendants ............................................................. 99
overview............................................................... 39 date-time key...................................................... 100
date, setting................................................................ 100 fee calc ................................................................. 99
decimal position, defining ......................................... 106 fee taxes ............................................................... 99
device number, setting................................................. 64 notes and coins................................................... 106
diagnostics coin acceptor............................................... 109
enabling logging................................................... 94 coin dispenser ............................................. 112
dimensions note acceptor............................................... 107
cabinet .................................................................. 19 note dispenser ............................................. 107
cabinet footprint ............................................. 51, 52 pay anytime................................................ 102, 103
DIN rail terminals........................................................ 23 print...................................................................... 92
DIP switches receipt key.......................................................... 101
APP CPU Board................................................... 64 statistics.............................................................. 105
setting APP CPU DIP switches............................ 64 system pref
setting device address/number ............................. 64 autocancel ................................................... 102
SST CPU Board ................................................... 63 card tracking ............................................... 106
documents config options ............................................. 114
related manuals .................................................... 45 credit card ................................................... 100
door switch currency ...................................................... 106
bypassing.............................................................. 20 lane attributes.............................................. 105
door position detection......................................... 20 language...................................................... 106
doors printer.......................................................... 105
open door message ............................................... 20 SST ..................................................... 102, 106
ticket tracking ..................................... 105, 106
E vouchers...................................................... 113
taxes ..................................................................... 99
Eject Ticket button .................................................... 125 test fee table ....................................................... 100
electrical ValueCard .......................................................... 114

Index
vouchers..............................................................113 K
G keys
alpha characters ....................................................84
GFCI receptacle ...........................................................23 ESC key ................................................................84
grace time, configuring ..............................................114 navigation .............................................................84
NO key .................................................................84
H numeric .................................................................84
PROG/PRINT key ................................................84
heater............................................................................43
REPORT...............................................................84
help.............................................................................158
YES key................................................................84
keys menu ....................................................................88
I
I/O Board .....................................................................31 L
inputs and outputs
labels, applying............................................................59
verifying..............................................................114 lane attributes, defining .............................................105
installation language
applying labels ......................................................59 programming default ..........................................106
cabinet footprint..............................................51, 52 programming order of options............................106
checklist ................................................................48 LCD Patron Display ....................................................21
clearing the PowerPad memory ............................96 logging in .....................................................................97
connecting incoming AC power ...........................62 logging out ...................................................................97
connecting power components .............................62 logging, enabling .........................................................94
connection communications cable........................62 lost ticket fee, setting up ............................................102
installing the Burster.............................................67 Lost Ticket option........................................................15
installing the cabinet .............................................50
installing the journal printer..................................73 M
installing the note dispenser..................................54
magnetic stripe tickets .................................................16
connecting unit ..............................................56 Main Power Switch .....................................................23
program cassette addresses............................54 maintenance
installing the Parker ..............................................67 as-needed ............................................................122
installing ticket chute and bin ...............................77 adjusting the thermostat ..............................135
loading tickets.......................................................80 changing journal printer ribbon...................132
overview ...............................................................48 changing printer ribbon ...............................132
preparing the site...................................................49 clearing a ticket jam ....................................122
setting APP CPU DIP switches ............................64 emptying coin vault.....................................143
verifying SST CPU Board DIP switch settings ....63 emptying note acceptor ...............................140
intercom speaker ..........................................................21 emptying ticket bin......................................132
intercom, connecting....................................................79 filling coin dispenser ...................................146
filling note dispenser ...................................137
J loading journal paper...................................131
loading receipt paper ...................................126
journal loading tickets .............................................125
changing the printer ribbon.................................132 resetting the Universal One .........................153
loading paper ......................................................131 overview .............................................................116
journal paper preventive ...........................................................119
loading ................................................................131 manuals
journal printer related documents.................................................45
changing printer ribbon.......................................132 memory, clearing .........................................................96
description of ........................................................42 menu selection .............................................................85

Index
N activating statistic tracking ................................ 105

activating the credit card system........................ 100
navigation keys............................................................ 84 defining lane attributes....................................... 105
NO key ........................................................................ 84 defining lost ticket fee........................................ 102
note acceptor ............................................................. 106 defining SST function........................................ 106
description of........................................................ 33 enabling card tracking........................................ 106
emptying............................................................. 140 enabling ticket tracking...................................... 106
note dispenser grace time........................................................... 114
connecting ............................................................ 56 overview............................................................... 83
description of........................................................ 35 pre-pay ............................................................... 102
filling .................................................................. 137 setting up accepted payment types..................... 100
installation ............................................................ 54 setting up card tracking...................................... 106
programming ...................................................... 107 setting up printers............................................... 105
programming cassette addresses .......................... 54 setting up ticket tracking.................................... 106
numeric keys ............................................................... 84 setting up validations ......................................... 113
setting up ValueCard ......................................... 113
O setting up vouchers ............................................ 113
task checklist........................................................ 98
offline action, setting................................................. 101 verifying serial port configuration ..................... 114
offline floor limit....................................................... 101 programming interface.......................................... 32, 84
online floor limit........................................................ 101 accessing .............................................................. 95
operational overview ................................................... 15 programming menus
accounts ............................................................... 87
P attendants ............................................................. 86
paper feed button ......................................................... 41 fee calc ................................................................. 87
Parker keys ...................................................................... 88
description of........................................................ 26 main menu............................................................ 86
installing............................................................... 67 overview............................................................... 86
Patron Display ....................................................... 21, 33 print...................................................................... 92
pay anytime function ......................................... 102, 103 statistics................................................................ 89
PCI compliance ......................................................... 101 system pref........................................................... 90
power taxes ..................................................................... 89
turning power on and off...................................... 80 utilities ................................................................. 94
power components....................................................... 23 ValueCard ............................................................ 93
connecting ............................................................ 62 voucher................................................................. 92
power flow................................................................... 24
power supply, 24 VDC................................................ 23
R
PowerPad receipt paper, loading................................................ 126
clearing memory .................................................. 96 receipt printer
logging in and out ................................................ 97 description of ....................................................... 40
pre-pay......................................................................... 15 overview............................................................... 40
pre-pay, programming ............................................... 102 paper feed button ................................................. 41
preventive maintenance, checklist............................. 119 receipts
print function ............................................................... 92 programming headers/footers ............................ 101
PRINT key................................................................... 84 setting to automatic issue................................... 101
print menu ................................................................... 92 setting to on-demand issue................................. 101
printers REPORT key............................................................... 84
setting up ............................................................ 105 reports
printing on ticket ......................................................... 16 activating............................................................ 105
PROG key ................................................................... 84 changing the report printer................................... 92
programming ............................................................. 106 reset ........................................................................... 153

Index
reset button Ticket Transport ..........................................................24

CPU ......................................................................30 Burster ..................................................................25
receipt printer........................................................41 installing ...............................................................65
SST CPU...............................................................28 Parker....................................................................26
SST CPU Board....................................................28
S SST/HP-1..............................................................24
SBC ..............................................................................33 SST/HP-4..............................................................24
ScanNet tickets...........................................................................16
central credit card processing .............................101 backing out of the Transport ..............................125
connecting to.........................................................62 empty ticket bin ..................................................132
enabling communications .....................................64 loading ..........................................................80, 125
ticket tracking .....................................................106 splicing tickets ....................................................125
serial port configuration.............................................114 time, setting ...............................................................100
single pay anytime .....................................................103 timeout
speakers lost ticket processing, for....................................102
annunciation..........................................................21 setting for credit card processing........................100
intercom ................................................................21 Transport......................................................................24
SRO............................................................................162 backing tickets out..............................................125
SST CPU Board Burster ..................................................................25
component descriptions ........................................28 installing ...............................................................65
DIP switches .........................................................63 Parker....................................................................26
overview ...............................................................28 SST CPU Board....................................................28
SST function, defining ...............................................106
SST/HP-1..............................................................24
SST Ticket Transport...................................................24
SST/HP-4..............................................................24
Burster...................................................................25
troubleshooting
Parker....................................................................26
resetting the device .............................................153
SST CPU Board....................................................28
SST/HP-1..............................................................24
SST/HP-4..............................................................24
U
statistics user-interface components
activating data tracking for reports .....................105 applying labels......................................................59
statistics menu..............................................................89 description of ........................................................21
structural overview ......................................................18 overview of...........................................................21
system pref menu .........................................................90 utilities
set logging ............................................................94
T utilities menu ...............................................................94
taxes
setting up...............................................................99 V
taxes menu ...................................................................89
validations
technical support ........................................................158
temperature, adjusting thermostat..............................135 setting up ............................................................113
thermostat.....................................................................43 ValueCard
thermostat, adjusting ..................................................135 activating ............................................................100
ticket bin establishing as an alternate payment ..................100
emptying .............................................................132 setting up ............................................................113
installing ...............................................................77 setting up ValueCards ........................................101
ticket bin, emptying ...................................................132 ValueCard menu ..........................................................93
ticket jam, clearing.....................................................122 vouchers
ticket tracking ............................................................106 setting up ............................................................113
ticket tracking, enabling.............................................105 vouchers menu .............................................................92

Index
W
wiring
connecting to the AC power source ..................... 62
overview............................................................... 24
Y
YES key....................................................................... 84

42775 Nine Mile road
Novi, MI 48375 USA
USA Toll Free: (800) 521-9330
CN Toll Free: (800) 331-9144
www.FederalAPD.com
For Sales and service, contact your Federal APD distributor:

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PS

❑ To prevent injury to pedestrians, maintenance personnel, and persons on bicycles or

❑ Institute the following equipment maintenance and inspection policies:

● Ensure that the equipment is inspected frequently by a factory-trained technician to

SHOCK HAZARD—To reduce the risk of severe personal injury or damage to

ZMA-629 Universal PS Pay Station - Version 1 7

Setting APP CPU Board DIP Switches ................................................................................................ 64

8 Universal PS Pay Station - Version 1 ZMA-629

Set Up the Pre-Pay Feature .......................................................................................................... 102

ZMA-629 Universal PS Pay Station - Version 1 9

APPENDIX A PRODUCT SUPPORT

APPENDIX B ORDER AND REPAIR PROCEDURES

INDEX .......................................................................................................................................... 171

10 Universal PS Pay Station - Version 1 ZMA-629

ZMA-629 Universal PS Pay Station - Version 1 11

Figure 2.20 Journal Printer Installed ....................................................................................................... 75

12 Universal PS Pay Station - Version 1 ZMA-629

This chapter contains the following:

Universal PS Operational Overview .............................................................................. 14

ZMA-629 Universal PS Pay Station - Version 1 13

Universal PS Operational Overview

■ Multiple Language—this option includes a Language selection button and software

■ Intercom—this option includes an Aiphone or ADA-compliant intercom speaker and

■ ScanNet® Central Processing—this option includes the ScanNet® Central Processing

■ DataTran—this option includes a hardware device that communicates with the

A typical transaction is processed as follows:

b. Returns the paid ticket to the patron.

14 Universal PS Pay Station - Version 1 ZMA-629

ZMA-629 Universal PS Pay Station - Version 1 15

Magnetic Stripe Tickets

Figure 1.1 Ticket Printing At Entry

Ticket Header Main Street Parking

Entry LP# 319SRC Patron’s License

SOUTHLAND PRINTING - SHREVEPORT, LA

Ticket Front Ticket Back

Main Street Parking

Expected Exit Paid Until 07/15 11:30 Payment Option

16 Universal PS Pay Station - Version 1 ZMA-629

Figure 1.2 Ticket Printing At Exit

Main Street Parking

PowerPad Transaction 00100 07/15 15:02 F1 01 Exit Lane Number

ZMA-629 Universal PS Pay Station - Version 1 17

Universal PS Structural Overview

18 Universal PS Pay Station - Version 1 ZMA-629

Figure 1.3 Universal PS Cabinet

ZMA-629 Universal PS Pay Station - Version 1 19

Door Position Detection Switches

■ A message is sent to the journal printer.

Figure 1.4 Universal PS Door Switches

20 Universal PS Pay Station - Version 1 ZMA-629

User Interface Components

■ A color VGA monitor patron display.

■ An optional note acceptor into which patrons insert paper money.

■ An optional coin slot.

■ An optional credit card reader.

■ An optional note dispenser tray.

■ An optional coin dispenser tray.

■ An optional Language button.

■ An optional Aiphone Intercom or ADA-compliant intercom.

■ An optional Lost-Ticket button or an optional Pre-Pay button.