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    Problem Set 1 PDF

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    Mrinal Tripathi
    This document contains an assignment with 7 questions regarding operations management concepts like process capacity, bottlenecks, cycle times, and Gantt charts. The questions involve calculating metrics for processes with multiple steps and resources, analyzing wait times in queues, and determining the impact of adding additional resources. Partial credit will be considered for questions worth more than 2 points.

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    Problem Set 1 PDF

    Uploaded by

    Mrinal Tripathi
    283 views3 pages
    This document contains an assignment with 7 questions regarding operations management concepts like process capacity, bottlenecks, cycle times, and Gantt charts. The questions involve calculating metrics for processes with multiple steps and resources, analyzing wait times in queues, and determining the impact of adding additional resources. Partial credit will be considered for questions worth more than 2 points.

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    This document contains an assignment with 7 questions regarding operations management concepts like process capacity, bottlenecks, cycle times, and Gantt charts. The questions involve calculating metrics for processes with multiple steps and resources, analyzing wait times in queues, and determining the impact of adding additional resources. Partial credit will be considered for questions worth more than 2 points.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    283 views3 pages

    Problem Set 1 PDF

    Uploaded by

    Mrinal Tripathi
    This document contains an assignment with 7 questions regarding operations management concepts like process capacity, bottlenecks, cycle times, and Gantt charts. The questions involve calculating metrics for processes with multiple steps and resources, analyzing wait times in queues, and determining the impact of adding additional resources. Partial credit will be considered for questions worth more than 2 points.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3
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    The key takeaways from the document are that it discusses various operations management concepts like process cycle times, bottlenecks, capacity, and queueing. It provides examples of manufacturing, service, and software development processes and asks questions to analyze their performance.

    The bottleneck in the process described on page 2 is Resource 3, as it has the longest activity time of 16 minutes per unit.

    The target cycle time for the cashier station described on page 2 is 40 minutes divided by 280 students, which is 12 seconds per student.

    Operations Management OPMG

    July-August 2017 Prof. Kesavan

    Assignment 1 (20 points)

    Note: This is an individual assignment. You may not discuss the solutions with
    anyone else. Read chapters 3 and 4 to understand the concepts covered in these
    questions. Partial credit considered only to questions worth more than 2 points.

    1. Consider the following process to make chairs. There are three steps to making
    the chair: a) make legs, b) make seat, c) assemble chair. Assume that it is
    possible to make 8 legs per hour, 3 seat per hour, and assemble 2 chairs per
    hour. What are: a) cycle time of this process and b) capacity of this process? ( 2
    points)

    Make
    Legs
    Wood
    Assemble Finished
    Chairs
    Make
    Seat
    2. Consider a process consisting of three resources:

    Resource Activity time Number of


    workers
    (min/unit)

    1 10 2

    2 6 1

    3 16 3

    What is the bottleneck? What is the process capacity? What is the throughput rate
    if demand is 8 units/hour? What is the utilization of each resource if demand is 8
    units per hour? (4)

    3. At the drive through counter of a fast food outlet, an average of 10 cars wait in
    line. The manager wants to determine if the length of the line is having an impact
    on potential sales. Her study reveals that, on average 2 cars per minute try to enter
    the drive-though area, but 25% of the drivers of these cars are dismayed at the
    long line and simply move on without placing orders. Assume that no car that
    enters the line leaves without service. On average, how long does a car spend in
    the drive-through line? (3 points)

    4. At ISB cafeteria, 280 students use a cafeteria daily for lunch and must pass
    through the cashier section during the first forty minutes of their lunch break.
    a) If students pass through the cashier section at a uniform rate, what is the target
    cycle time for the cashier station? (2 points)
    b) If it takes 15 seconds for a cashier to process a student, how many cashiers are
    needed? (2 points)
    6) A Gantt chart representation of a schedule is shown in the next picture. Suppose that
    there are two steps in the process, with step 1 preceding step 2. Two jobs Job A12 and
    Job B23 are produced in the following way:

    Step 1 Job A12 Job B23

    Step 2 Job A12 Job B23

    2 4 6 8 10 12 14 16
    Days

    i) When is Job A12 completed? What is Job B23 completed? (1 point)


    ii) When will a new Job C34 that is waiting in Queue be completed? Assume
    that C34 also needs to go through Steps 1 and 2. (1 point)
    iii) Were the machines in step 1 or 2 blocked? or were they starved during the
    processing of C34? Explain. (1 points)

    7) Consider a software company where every project needs to go through the following
    stages: a) analyst; b) UI designer; c) Code; and d) Systems Testing sequentially.
    Following are the cycle times for each of those stages: Analyst = 45 days; UI designer
    = 30 days; Code = 40 days; and Systems Testing = 35 days.

    a) What is the capacity of the system? What is the cycle time of the system (2 point)
    b) Your boss asks you to speed-up the operations and offers to add one member to
    your team. Will you pick an analyst, UI designer, Coder, or Systems Tester? (1
    point)
    c) What will be the new cycle time of the system? (1 point)

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