AC012MNADCH - CAC High Wall Unit Service Manual

SYSTEM AIR CONDITIONER
INDOOR UNIT OUTDOOR UNIT

Model : AC012MNADCH/AA AC012KXADCH/AA
AC018MNADCH/AA AC018JXADCH/AA
AC024MNADCH/AA AC024JXADCH/AA
AC030MNTDCH/AA AC030JXADCH/AA
AC036MNTDCH/AA AC036JXADCH/AA
AIR CONDITIONER CONTENTS
1. Precautions
2. Product Specifications
AC012/018/024MNADCH AC030/036MNTDCH 3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagram
AC012KXADCH AC018JXADCH
6. Wiring Diagram
7. Reference Sheet
AC024JXADCH
AC030JXADCH AC036JXADCH
Refer to the service manual in the GSPN(see the rear cover) for the more information.
Contents
11. Precautions ........................................................................................................................................ 1-1
1-1 Precautions for the Service .............................................................................................................. 1-1
1-2 Precautions related to static electricity and PL ............................................................................ 1-1
1-3 Precautions related to product safety ........................................................................................... 1-2
1-4 Other precautions.............................................................................................................................. 1-2
12. Product Specifications ............................................................................................................... 2-1

2-1 The Feature of Product ..................................................................................................................... 2-1
2-2 Product Specifications ...................................................................................................................... 2-2
2-3 Accessories.......................................................................................................................................... 2-5
13. Disassembly and Reassembly ............................................................................................... 3-1

3-1 Indoor Unit ......................................................................................................................................... 3-2
3-2 Outdoor Unit ..................................................................................................................................... 3-18
14. Troubleshooting ............................................................................................................................ 4-1

4-1 Troubleshooting for indoor unit .................................................................................................. 4-1
4-2 Troubleshooting for outdoor unit ................................................................................................. 4-11

4-3 Troubleshooting by symptoms ..................................................................................................... 4-13
4-3-1 Indoor temperature sensor (open/short) .......................................................................... 4-13
4-3-2 Indoor heat exchanger temperature sensor (open/short) ............................................. 4-14
4-3-3 Indoor FAN error ..................................................................................................................... 4-15
4-3-4 Communication error after finishing Tracking ................................................................. 4-16
4-3-5 Indoor unit float sensor error ............................................................................................... 4-17
4-3-6 EEPROM circuit failure ........................................................................................................... 4-18
4-3-7 Outdoor unit is not powered on ......................................................................................... 4-19
4-4 Troubleshooting by symptoms ................................................................................................................... 4-21
4-4-1 Communication error .......................................................................................................... 4-21
4-4-2 Outdoor temperature sensor error .................................................................................... 4-22
4-4-3 Outdoor Coil temperature sensor error ............................................................................ 4-24
4-4-4 Outdoor Discharge temperature sensor error ................................................................. 4-26
4-4-5 Outdoor Discharge over temperature error ..................................................................... 4-28
4-4-6 Outdoor Fan motor error .................................................................................................................... 4-29
4-4-7 Compressor starting error .................................................................................................................. 4-30
4-4-8 Compressor wire missing error/rotation error .......................................................................... 4-31
4-4-9 O.C(Over Current) error ....................................................................................................................... 4-32
4-4-10 DC_link voltage sensor error .......................................................................................................... 4-33
4-4-11 DC_link voltage under/over error, Over voltage protection error/PFC over load ..... 4-34
2 Samsung Electronics
4-4-12 DC_link voltage sensor error ........................................................................................................... 4-35
4-4-13 Current sensor error/Input current sensor error .................................................................... 4-36
4-4-14 Heatsink sensor error/Heatsink over heat ................................................................................. 4-37
4-4-15 Comp Vlimit error/Comp current limit error ............................................................................ 4-38
4-4-16 EEPROM error/OTP error .................................................................................................................. 4-39
4-4-17 AC zero cross signal error ................................................................................................................. 4-40
4-4-18 Operation condition secession error............................................................................................ 4-41
4-4-19 Capacity miss match error ............................................................................................................... 4-42
4-4-20 Gas leak error ........................................................................................................................................ 4-43
15. PCB Diagram ..................................................................................................................................... 5-1

5-1 Indoor Unit ......................................................................................................................................... 5-1
5-2 Outdoor Unit ..................................................................................................................................... 5-4
16. Wiring Diagram .............................................................................................................................. 6-1

6-1 Indoor Unit ........................................................................................................................................ 6-1
6-2 Outdoor Unit .................................................................................................................................... 6-2
7. Reference Sheet ............................................................................................................................. 7-1

7-1 Index for Model Name ...................................................................................................................... 7-1
7-2 Refrigerating Cycle Diagram............................................................................................................ 7-2
Samsung Electronics 3
1. Precautions
1-1 Precautions for the Service

XUse the standard parts when replacing the electric parts.
Confirm the model name, rated voltage, rated current of the electric parts.
XWhen repairing the equipment, connection of the harness parts must be firm and solid.
A loose connection may cause noise or other malfunction.
XWhen assembling and disassembling the equipment while it is laid down, lay it on soft cloth.
Otherwise it may scratch the back of the exterior of the product.
XRemove dust or dirt completely from the housing block, wiring block and service parts during repair.
This helps prevent the danger of fire caused by tracking or short circuit.
XFasten the valve caps of service valves and charging valves of outdoor unit as much as possible using adjustable wrenches.
XCheck the status of the components assembly after repair service.

The status must be the same as before the repair service.
1-2 Precautions related to static electricity and PL

X The PCB power supply block is susceptible to static electricity. Therefore, care must be taken during repair or measuring
while the power is on.
Wear insulation gloves for PCB repair or measuring.
X Check whether the installation location is at least two meters away from other electronic products such as TV, video, or
audio.
Otherwise, the video quality might be degraded or noise might be generated.
X Do not let end users repair the products themselves.

Unauthorized disassembly might cause electric shock or fire.
Samsung Electronics 1-1

1-3 Precautions related to product safety
X Do not pull the power cord and do not touch the power plug or aux power switch with wet hands.
It might cause electric shock or fire.
X A damaged power line or power plug must be replaced to prevent danger.
X Do not bend the power cable with excessive force, and do not place a heavy weight on the case as it might damage the
cable.
It might cause electric shock or fire.
X Do not use multiple electric outlets.

This might cause electric shock or fire.
X Connect the ground terminal when necessary.

You must connect the ground terminal if you determine that there is a danger of electric leakage due to moisture or water.
X Unplug the power cable or turn off the auxiliary power switch for electric part replacement and repair service.
Otherwise it might cause electric shock.
X Instruct end users to separate the batteries from the remote controllers and store them separately when the product is not
used for long time.
Otherwise leakage from the dry cell may cause problems with the remote controller.
1-4 Other precautions

X The pipes should have no leaks during installation, and the compressor must be stopped before removing connecting
pipes for pump down work. Operating the compressor while the service valve is open and coolant pipe is not properly
connected may cause explosion or injury due to abnormal high pressure created inside the coolant cycle as the air can be
absorbed through the pipe.
X Pump Down work procedure (When uninstalling the product)

Turn on the air conditioner, select cooling operation, and run the compressor for more than three minutes.
Release the high pressure and low pressure valve caps.
Close the high pressure valve completely using an L-wrench
After about two minutes, close the low pressure valve completely.
Stop running the air conditioner.
Separate the connecting pipe.
1-2 Samsung Electronics

2. Product Specifications
2-1 The Feature of Product
X Built-in Cassette Type

After installed, the air conditioner can be harmonized with a room interior.
X High Performance & Energy Saving

With the advanced BLDC inverter technology, it makes a room cool with highly energy saving and arises the efficiency of air conditioner.
XLong Ambient Operation(In Low Temperature)

It can arise the reliability and the capacity of the air conditioner, especially operated in low temperature.
X Eco-friendly Product(Lead-Free, ROHS, WEEE)
X Easy installation of ultra-lightweight indoor unit

2-2 Product Specifications
AC012MNADCH AC018MNADCH
ITEM
AC012KXADCH AC018JXADCH
Indoor Unit
Outdoor Unit
IMAGE
Remote Controller
Power Product 1, 220~240V, 50Hz 1, 220~240V, 50Hz

Indoor LxHxD mm 750*246*249 896*261*261
Outdoor LxHxD mm 790*285*548 880*310*638
Indoor Product kg(Net) 7.6 10.6
Outdoor Product kg(Net) 36.2 45.0
Cooling(STD) Btu/h 12 000 18 000
Capacity
Heating(STD) Btu/h 14 000 20 000
Power Cooling(STD) W 1220 2160

Consumption Heating(STD) W 1680 1960
Operation Cooling(STD) A 5.7 9.4

current Heating(STD) A 7.4 8.5
In case of strongest air
Noise Indoor unit dBA 43/43 48/48
blow
(Cooling/
Heating) Outdoor unit dBA 54/54 58/58
blow
Refrigerant (R410A) g 1050 1300
Liquid mm 6.35 6.35
Connecting Pipe
Gas mm 9.52 12.70
Additional Refrigerant (R410A) g/m 10 10
Standard m 7.5 7.5
Extension length(Total) m 20 30
Extension length(Elevation) m 15 15
Product
0100FC-19548C-272328-371708 0100FC-19548E-27343E-3C170D
Option
Option Code
Installation
020000-100000-200000-300000 020000-100000-200000-300000
Option

AC024MNADCH AC030MNTDCH
ITEM
AC024JXADCH AC030JXADCH
Indoor Unit
Outdoor Unit
IMAGE
Remote Controller
Power Product 1, 220~240V, 50Hz 1, 220~240V, 50Hz

Indoor LxHxD mm 1065*294*301 1280*345*253
Outdoor LxHxD mm 940*330*998 940*330*998
Indoor Product kg(Net) 14.5 18.5
Outdoor Product kg(Net) 64.5 70.0
Cooling(STD) Btu/h 24 000 30 000
Capacity
Heating(STD) Btu/h 27 000 32 000
Power Cooling(STD) W 2350 3150

Consumption Heating(STD) W 2560 3360
Operation Cooling(STD) A 10.4 13.7

current Heating(STD) A 11.4 14.7
Noise Indoor unit dBA 51/51 55/55
blow
(Cooling/
Heating) Outdoor unit dBA 60/60 60/60
blow
Refrigerant (R410A) g 2100 2600
Liquid mm 6.35 9.52
Connecting Pipe
Gas mm 15.88 15.88
Additional Refrigerant (R410A) g/m 10 22
Standard m 7.5 7.5
Extension length(Total) m 50 50
Extension length(Elevation) m 30 30
Product
0100FC-19547F-274750-37170D 0110FC-193573-275A64-37770D
Option
Option Code
Installation
020000-100000-200000-300000 020000-100000-200100-300000
Option

AC036MNTDCH
ITEM
AC036JXADCH
Indoor Unit
Outdoor Unit
IMAGE
Remote Controller
Power Product 1, 220~240V, 50Hz

Indoor LxHxD mm 1280*345*253
Outdoor LxHxD mm 940*330*1210
Indoor Product kg(Net) 18.5
Outdoor Product kg(Net) 88.0
Cooling(STD) Btu/h 36 000
Capacity
Heating(STD) Btu/h 40 000
Power Cooling(STD) W 3870

Consumption Heating(STD) W 4120
Operation Cooling(STD) A 16.5

current Heating(STD) A 17.8
Noise Indoor unit dBA 55/55
blow
(Cooling/
Heating) Outdoor unit dBA 60/60
blow
Refrigerant (R410A) g 2800
Liquid mm 9.52
Connecting Pipe
Gas mm 15.88
Additional Refrigerant (R410A) g/m 33
Standard m 7.5
Extension length(Total) m 75
Extension length(Elevation) m 30
Product
0110FC-194594-276470-39670D
Option
Option Code
Installation
020000-100000-200100-300000
Option

2-3 Accessories
Item Description Code No. Qty Remark
Remote Control DB93-15882S 1
Batteries for Remote Control 4301-000121 2
USER & INSTALLATION MANUAL DB68-07119A 1
Essential Offer
(Indoor Unit)
Remote Control Holder DB61-06087A 1
M4 x 16 Tapped Screws 6002-000234 2
DB67-01404B
Cap Screws 3
(AC012/018/024MNADCH)
CARD WARRNATY DB68-02596B 1
Drain Plug DB67-20011A 1
Essential Offer
Rubber Leg DB67-01533A 4
(Outdoor Unit)
INSTALLATION MANUAL DB68-06488A 1

3. Disassembly and Reassembly
XNecessary Tools
Item Remarks
+SCREW DRIVER
Adjustable Wrench
(8mm, 10mm, 13mm)
M6, M8 Hex Wrench

3-1 Indoor unit
XAC012MNADCH / AC018MNADCH / AC024MNADCH
No Parts Procedure Remark
1 PANEL-FRONT 1) Stop the driving of air conditioner and shut off

main power supply.
2) Detach FILTER PRE from the PANEL FRONT.
3) Cover Panel is assembled on bottom of indoor

unit as shown in the figure.
Remove the Cap Screw as shown on the right
side and then remove the screw and separate
the Cover Panel.

4) Cover Panel is fixed to body by Hook in center area and

side area. Center area
Side area Side area
HOOK
026/035
052/071
5) Separate the hook after pushing both end of Cover

Panel as shown in the figure.
(Watch out for the damage of the hook)
6) Raise front part upward obliquely as shown in the

figure and then remove the hooks.

Caution:
Assembly of Cover Panel after service end.
- Reassembly is in the reverse order of the
removal.
- Piping and drain hose must be careful not to
damage and Progress must be done with both
hands.
Hook (Side)
Hook (Center)
Screw
Cap Screw

7) To detach the PANEL-FRONT from the main

frame, unfasten 2 screws at the bottom.
(use + Screw Driver)
8) To detach the COVER-PANEL from the main

frame, loosen 4 HOOK Structures.
When separate the hook :
Use the (-) screw Driver.
(-)Screw Driver Insert the hook and then pull the
hook as shown on the right side.
(Watch out for the damage of the hook)

9) Remove the Panel Frame from the Main

Frame as shown on the right side.

2 CONTORL IN 1) Lossen Sub PBA Wire.

Caution:
When you separate the connector,
pull pressing the locking button.
2) Lossen Stepping Motor, EEV, Display,

Sensor, SPI, Fuse Wire.
Caution:
3) Lossen Motor, Terminal Wire.
Caution:
4) Loosen Earth Wire.

5 EVAPORATOR 9) Take off the CASE-CONTROL from

the main frame after loosen the remaining
connector.
Caution:
3 TRAY DRAIN 1) To detach TRAY-DRAIN from the main frame,

pull the bottom of the TRAY-DRAIN towards
you.

4 Evaporator 1) Detach the HOLDER PIPE.
2) Unfasten the screw at the left side.

3) Unfasten the screw at the right side.

4) To detach Evaporator from the main frame,

pull the bottom of the Evaporator towards
you.

5 FAN MOTOR 1) Unfasten the screw. (use + Screw Driver)

&
CROSS FAN
2) Detach the FAN Motor case.
3) Unfasten the screw a little.

4) Pull the CROSS-FAN to the left side.

XAC030MNTDCH / AC036MNTDCH
1 PANEL-FRONT 1) Stop the driving of air conditioner and shut off

main power supply.
2) Open the FRONT-GRILLE and pull out from the
PANEL-FRONT.
3) Detach COVER-TERMINAL from the PANEL

FRONT. (use + Screw Driver)
4) Loosen connector wire(white) and detach the

temperature sensor wire .
5) To detach the FRONT-PANELthe main frame,

unfasten 2 screw at the bottom.(use + Screw
Driver )
6) Take off the FRONT-PANEL,lifting up the bottom

2 TRAY DRAIN 1) Loosen stepping motor wire and detach the

hook of main frame.
2) To detach TRAY-DRAIN from the main frame, pull

the bottom of the TRAY-DRAIN towards you.
3) To detach TRAY-DRAIN from the main frame ,

pull the bottom of the TRAY-DRAIN towards you.
3 CONTROL IN 1) Unfasten the earth screw.(use + ScrewDriver)
2) Detach the temperature sensor and Humidity

sensor.
3) Detach the temperature sensor.

4) Loosen MOTOR wires(white).
5) Take off the CASE-CONTROL from the main

frame. (use + Screw Driver)
4 PBA 1) Loosen the STEP UP/DOWN connector(CN802).

Caution:
2) Loosen the FUSE CHK connector (CN140).

Caution:

3) Loosen the EVA IN/OUT connector. (CN403)

Caution:
4) Loosen the Humidity sensor connector(CN401).

->Option connector.
Caution:
The terminal is locking type.
So, when you separate terminals, pull pressing
the button.
5) Loosen the DISPLAY connector. (CN501).

Caution:
The terminal is locking type.
So, when you separate terminals, pull pressing
the button.
6) Loosen the POWER connector.

Caution:

7) Loosen the COMM wire connector(CN303).

Caution:
When you take off the PBA, dont touch
the components.
Please hold the PBA both side.
8) Loosen the Motor connector(CN701).

Caution:
9) Take off the main PBA from the ASSY Control in.
Caution:
When you take off the PBA, dont touch
the components.
Please hold the PBA both side.
5 EVAPORATOR 1) Unfasten the screw at the right side. (use +

ScrewDriver)

2) Unfasten the screw at the left side. (use +

ScrewDriver)
3) Detach the HOLDER PIPE. (use + Screw Driver)
4) Detach the BRACKET-EVAP. (use + Screw Driver)
5) Detach the HOLDER EVAP. (use + Screw Driver)
6) Loosen 1 fixing earth screw right side. (use +

Screw Driver)

6 FAN MOTOR 1) Loosen 6 fixing screws of HOLDER-MOTOR

&
CROSS FAN
2) unfasten the screw a little. (use + Screw Driver)
3) unfasten the screw a little and pull the MOTOR

FAN to the right side. (use + Screw Driver)
4) Loosen 1 fixing screws of HOLDER-FAN.(use +

Screw Driver)
5) unfasten the screw a little.(use + Screw Driver)

3-2 Outdoor Unit
AC012KXADCH
1 common work 1) loosen 1 pcs screw of cover control,and

detach it.
2) loosen 5 pcs screws on both right and

left cabniet side edges and to detach the
cover-top
3) Loosen 7 screwsfixed to disassemble

cabi-front , and detach it.

common work 4) loosen 7 screws to disassemble the cabi-
right ,and detach it.
5) loosen 2 screws to disassemble steel-bar.
6) loosen 3 screws to disassemble cabi-left.

2 fan&motor 1) loosen 1 screw as indication and detached
the fan.
2) loosen 4 pcs motor screws and disconnect

the wire betwwen assy control out and motor.
3) loosen 2 pcs bracket-motor screw and

detach it.

3 assy control out 1) lossen fixing 1 screw from cover -control
2) detach several connections from assy con-

trol out, take out assy control out.
4 Heat exchanger 1) Release the refrigerant at first
2) Looosen fixing screw on both side.
3) Disaessembly the pipes in both inlet and

outlet with welding torch.
4) detach the heat exchanger.

5 compressor 1) Disconnect the compressor lead wire .
2) Disassembly the felt comp sound.

loosen the 3 bolts at the bottom of

QAC018JXADCH
1 common work 1) loosen 1 pcs screw of cover control,and

detach it.
2) loosen 5 pcs screws on both right and

left cabniet side edges and to detach the
cover-top
3) Loosen 7 screwsfixed to disassemble

cabi-front , and detach it.

common work 4) loosen 7 screws to disassemble the cabi-
right ,and detach it.
5) loosen 2 screws to disassemble steel-bar.
6) loosen 3 screws to disassemble cabi-left.

2 fan&motor 1) loosen 1 screw as indication and detached
the fan.
2) loosen 4 pcs motor screws and disconnect

the wire betwwen assy control out and motor.
3) loosen 2 pcs bracket-motor screw and

detach it.

3 assy control out 1) lossen fixing 1 screw from cover -control
2) detach several connections from assy con-
trol out, take out assy control out.
4 Heat exchanger 1) Release the refrigerant at first

2) Looosen fixing screw on both side.
3) disaessembly the pipes in both inlet and
outlet with welding torch.
4) detach the heat exchanger.

5 compressor 1) disconnect the compressor lead wire .
2)disassembly the felt comp sound.

loosen the 3 bolts at the bottom of

QAC024JXADCH, AC030JXADCH
1 Cabi Front RH You must turn off the Power before

disassembly.
1) Unscrew and remove two mounting screw

in the Cabinet Front RH. (Use +Screw Driver)
2 Cabi Top 1) Unscrew and remove 9 screws

on each side of the Cabinet-Top.
(Use +Screw Driver)
3 Cabi Install Front 1) Unscrew and remove 1 screw

in the Cabinet-Install Front.
(Use +Screw Driver)

4 Guard Cond 1) Pull the sensor from Guard Cond.
2) Unscrew and remove 4 screws

in the Guard Cond.
(Use +Screw Driver)
5 Cabi Back RH 1) Pull the sensor from Cabi Back RH.

on each side of the Cabinet Back RH.
(Use +Screw Driver)

6 Cabi Install Back 1) Unscrew and remove 1 screw

in the Cabinet-Install Back.
(Use +Screw Driver)
7 Cabi Front LF 1) Unscrew and remove 10 screws

in the Cabinet-Front LF.
(Use +Screw Driver)

8 Fan 1) Turn 2 mounting nuts as shown in the

picture and remove it. (Use Adjustable
Wrench)

9 Motor 1) Separate the Fan Propeller.

2) Unscrew and remove the 8 Motor mounting
screws. (Use +Screw Driver)
3) Disconnect the Motor wire From

Ass'y Control Out.
10 Bracket Motor 1) Unscrew and remove 2 mounting screws

in Bracket Motor. (Use +Screw Driver)

11 Control Out 1) Disconnect 4 Connecters From

Ass'y Control Out.
2) Unscrew and remove 1 mounting screw

in Control Out. (Use +Screw Driver)
3) Separate Ass'y Control Out.

12 Ass'y 4way Valve 1) Purge the Coolant first.

2) Unscrew and remove 2mounting screws
in muffler.
3) Unscrew and remove 2 mounting screws
in Service Valve. (Use +Screw Driver)
4) Separate the pipe from the Entrance/Exit

using a welder.
When removing the compressor,

Heat Exchanger, and Pipe, purge the
Coolant inside the Compressor
completely and remove the pipe
with a welding flame.

13 Ass;y EEV Valve 1) Unscrew and remove 2 mounting screws

in Service Valve. (Use +Screw Driver)
2) Separate the pipe from the Entrance/Exit

using a welder.
14 Compressor 1) Unscrew and remove 1 mounting nut

in Cover Terminal. (Use Adjustable Wrench)
2) Separate the Compressor Felt Sound.

3) As shown in the picture, unscrew and

remove 3 mounting screws from the
bottom. (Use Adjustable Wrench)
15 Cond Out 1) Unscrew and remove 3 screws

on each side of the Assy Cond Out.
(Use +Screw Driver)
2) Separate the Compressor Felt Sound.

QAC036JXADCH
1 Cabi Front RH You must turn off the Power before

disassembly.
1) Unscrew and remove two mounting

screw in the Cabinet Front RH.
(Use +Screw Driver)
2 Cabi Top 1) Unscrew and remove 9 screws

on each side of the Cabinet-Top.
(Use +Screw Driver)
3 Cabi Install Front 1) Unscrew and remove 1 screw

in the Cabinet-Install Front.
(Use +Screw Driver)
4 Guard Cond 1) Pull the sensor from Guard Cond.

in the Guard Cond.
(Use +Screw Driver)

5 Cabi Back RH 1) Pull the sensor from Cabi Back RH.

on each side of the Cabinet Back RH.
(Use +Screw Driver)
6 Cabi Install Back 1) Unscrew and remove 1 screw

in the Cabinet-Install Back.
(Use +Screw Driver)
7 Cabi Front LF 1) Unscrew and remove 10 screws

in the Cabinet-Front LF.
(Use +Screw Driver)
8 Fan 1) Turn 2 mounting nuts as shown in

the picture and remove it.
(Use Adjustable Wrench)

9 Motor 1) Separate the Fan Propeller.
2) Unscrew and remove the 8 Motor

mounting
screws. (Use +Screw Driver)
3) Disconnect the Motor wire From

Ass'y Control Out.
10 Bracket Motor 1) Unscrew and remove 2 mounting

screws in Bracket Motor.
(Use +Screw Driver)
11 Control Out 1) Disconnect 4 Connecters From

Ass'y Control Out.
2) Unscrew and remove 1 mounting

screw in Control Out.
(Use +Screw Driver)
3) Separate Ass'y Control Out.

12 Assy 4way Valve 1) Purge the Coolant first.
2) Unscrew and remove 2 mounting

screws in Service Valve. (Use +Screw
Driver)
3) Separate the pipe from the

Entrance/Exit using a welder.
When removing the compres-

sor, Heat Exchanger, and Pipe,
purge the Coolant inside the
Compressor completely and
remove the pipe with a welding
flame.
13 Assy EEV Valve 1) Unscrew and remove 2 mounting

screws in Service Valve.
(Use +Screw Driver)
2) Separate the pipe from the Entrance/

Exit using a welder.

4. Troubleshooting
You cannot set both of the indoor unit addresses and 2 Set the option values.
the installation options in a batch: set both of them
respectively. CAUTION
t The total number of available options are 24: SEG1 to

4-1-1 Common steps for setting the SEG24.
addresses and options t Because SEG1, SEG7, SEG13, and SEG19 are the page
options used by the previous remote control models,
the modes to set values for these options are skipped
MR-EC00 and MR-EH00 remote controls
automatically.
t Set a 2-digit value for each option pair in the following
order: SEG2 and SEG3 SEG4 and SEG5 SEG6 and
Entering the mode Setting the
for setting the option values SEG8 SEG9 and SEG10 SEG11 and SEG12 SEG14
options and SEG15 SEG16 and SEG17 SEG18 and SEG20
SEG21 and SEG22 SEG23 and SEG24
SEG1 SEG2 SEG3 SEG4 SEG5 SEG6

Mode button
0 X X X X X
High Temp button High Fan button
Low Temp button Low Fan button
1 X X X X X
2 X X X X X
3 X X X X X
NOTE
t The remote control display and buttons may vary On (SEG1 to SEG12) Off (SEG13 to SEG24)
depending on the model.
1 Enter the mode for setting the options:

a Remove the batteries from the remote control, and
then insert them again.
b While holding down the (High Temp) and
(Low Temp) buttons simultaneously, insert the
batteries into the remote control.
c Make sure that you are entered to the mode for
setting the options:

Take the steps presented in the following table:
Steps Remote control display

1 Set the SEG2 and SEG3 values:
a Set the SEG2 value by pressing the (Low Fan) button repeatedly until the
value you want to set appears on the remote control display.
SEG2
b Set the SEG3 value by pressing the (High Fan) button repeatedly until the
When you press the (Low Fan) or (High Fan) button, values appear in the
SEG3
following order:
2 Press the (Mode) button. Cool and On appear on the remote control display.

SEG4
SEG5
following order:
4 Press the (Mode) button. Dry and On appear on the remote control display.

SEG6
SEG8
following order:

6 Press the (Mode) button. Fan and On appear on the remote control display.

SEG9
following order: SEG10
8 Press the (Mode) button. Heat and On appear on the remote control display.

SEG11
10 Press the (Mode) button. Auto and Off appear on the remote control display.

SEG14

SEG15
following order:
1 Press the (Mode) button. Cool and Off appear on the remote control display.

SEG16
SEG17
following order:
3 Press the (Mode) button. Dry and Off appear on the remote control display.

SEG18
SEG20
following order:
5 Press the (Mode) button. Fan and Off appear on the remote control display.

SEG21
7 Press the (Mode) button. Heat and Off appear on the remote control display.

SEG23
3 Check whether the option values that you have set are correct by pressing the (Mode) button repeatedly
[SEG2, SEG3] [SEG4, SEG5] [SEG6, SEG8] [SEG9, SEG10]

0 [SEG11, SEG12]
[SEG14, SEG15] [SEG16, SEG17]

7 [SEG18, SEG20]
0 [SEG21, SEG22] [SEG23, SEG24]
4
4 Save the option values into the indoor unit:

Point the remote control to the remote control sensor on the indoor unit and then press the (Power) button on the
remote control twice. Make sure that this command is received by the indoor unit. When it is successfully received, you
can hear a short sound from the indoor unit. If the command is not received, press the (Power) button again.

1 Check whether the air conditioner operates in accordance with the option values you have set:
a Reset the indoor or outdoor unit.
t Indoor unit : Press the (Set) and (Low Fan) buttons on the remote control simultaneously for 4 seconds.
t Outdoor unit : Press the K3 button.
b Remove the batteries from the remote control, insert them again, and then press the (Power) button on the
remote control.
4-1-2 Setting the indoor unit addresses
Option No. for an indoor unit address: 0AXXXX-1XXXXX-2XXXXX-3XXXXX
Before installing an indoor unit, be sure to set an address for the indoor unit by taking the following steps:
1 Make sure that the power is supplied to the indoor
F1 F2 V1 V2 F3 F4
unit. If the indoor unit is not plugged in, it must
include a power supply.
1(L) 2(M)
Indoor Unit
2 Set an address for each indoor unit using the remote control, according to your air conditioning system plan, by
referring to the following table and by following the steps in Common steps for setting the addresses and options on
page <?>.
t The indoor unit addresses (main and RMC addresses) are set to 0A0000-100000-200000-300000 by default.
t If indoor units and outdoor units match 1:1, you dont need to set the main address because it is automatically set
by the outdoor unit.
t If you are using on or off controller, set RMC address.
Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6
Indoor unit
Function Page Mode Setting main address
number
Indication Details Indication Details Indication Details Indication Details
No main Reserved Reserved

Indication 0
address Units
and details 0 A 0 to 9
Main address digit
1
setting mode
Group channel
Function Page Setting RMC address Group address
(x16)

Reserved No RMC Reserved
Indication 0
address
and details 1 RMC1 0 to 2 RMC2 0 to F
RMC address
1
setting mode

CAUTION
t The main address must be set to a value in the range 0 to 14. If you set other values, communication error will occur.
t If any of SEG5 and SEG6 is set to a value in the range A to F, the main address of the indoor unit does not change.
t If SEG3 is set to 0, the indoor unit maintains the existing main address even if SEG6 is set to a new value.
t If SEG9 is set 0, the indoor unit maintains the existing RMC address even if SEG11 and SET12 are set to new values.
4-1-3 Setting the installation options in a batch
Option No. for an indoor unit address: 02XXXX-1XXXXX-2XXXXX-3XXXXX
1 Make sure that the power is supplied to the
F1 F2 V1 V2 F3 F4
indoor unit. If the indoor unit is not plugged in, it
must include a power supply.
1(L) 2(M)
Indoor Unit
2 Set the installation options of indoor units, by referring to the following table and by following the steps in Common
steps for setting the addresses and options on page <?>.
t The installation options of indoor units are set to 020000-100000-200000-300000 by default.
t The SEG20 option, Individual control with remote control, allows you to control multiple indoor units individually
by using the remote control.

Use of external
Use of central Compensation of the
Function Page Mode temperature
control fan RPM
sensor
Indication Details Indication Details Indication Details Indication Details Indication Details
Disuse
0 (recessed
installation)
0 Disuse 0 Disuse
High-ceiling
Reserved mode
1
Indication (recessed
and details installation)
0 2
Disuse
4 (exposed
installation)
1 Use 1 Use High-ceiling
mode
5
(exposed
installation)

Function Page Use of drain pump
Indication Details Indication Details
0 Disuse
Indication 1 Use Reserved Reserved Reserved Reserved
and details 1
Use with 3
2
minute delay

Setting the
Maximum filter
Function Page Use of external control output of S-Plasma ion Buzzer control
usage time
external control
Indication Details Indication Details Indication Details Indication Details Indication Details Indication Details
0 Disuse
On/Off
1
control Slave
(disable Thermo Use of 1000
Off 0 0 Disuse 0 2
2 Level on buzzer hours
control control*)
Window
3 on/off
Indication
control
and details 2
4 Disuse
On/Off
5
control Master
Disuse
(enable Operation 2000
Off 1 1 Use 1 of 6
6 Level on hours
control buzzer
control*)
Window
7 on/off
control
Individual control with Heating setting Cycle time of

Function Page
remote control compensation Swing

34
0 or 1 Indoor 1 0 Default 0 seconds
Reserved Reserved (default)
Indication
30
and details 3 2 Indoor 2 1 2C 1
seconds
3 Indoor 3
38
2 5C 2
4 Indoor 4 seconds

t Even if you set the Use of drain pump (SEG8) option to 0, it is automatically set to 2 (the drain pump is used with 3 minute delay).
t If you set the Maximum filter usage time (SEG18) option to a value other than 2 and 6, it is automatically set to 2 (1000 hours).
t If you set the Individual control with remote control (SEG20) option to a value other than 0 to 4, it is automatically set to 0
(Indoor 1).
t Default value of Heating setting compensation (SEG21) is 5C for 360 cassette model.
* Level control: The centralized controller can limit the functions and inputs of connected products with this function
enabled. (Example: Operation mode limit (Cooling only/Heating only/No limitation), Heating
temperature upper limit, Cooling temperature lower limit)
To enable 'Level control' when applying the DPM with the centralized controller, appoint the master (Set
'Use of external control [SEG14] option to 4 or higher).
Example: When installing DPM (1 Outdoor unit with 4 indoor units)
Condition SEG14 Setting

Result
External control Level control Indoor 1 Indoor 2 Indoor 3 Indoor 4
Default Not set (0) Slave (All)
Master (Indoor 1), Slave
Disuse Use 4 Not set (0) Not set (0) Not set (0)
(Indoor 2,3,4)
Use (Indoor 3) Disuse Not set (0) Not set (0) 1~3 Not set (0) Slave (All)
Master (Indoor 4), Slave
Use (Indoor 4) Use Not set (0) Not set (0) Not set (0) 5~7
(Indoor 1,2,3)
4-1-4 Changing the addresses and options individually

When you want to change the value of a specific option, refer to the following table and follow the steps in Common
steps for setting the addresses and options on page <?>.

Tens position Units position
Option mode to
Function Page Mode of the option of the option New value
change
number number
Indication Details Indication Details Indication Details Indication Details Indication Details Indication Details
Indication Tens Units
and details Option New
0 D 0 to F position 0 to 9 position 0 to 9 0 to F
type value
value value
Example: Changing the Buzzer control (SEG17) option of the installation options to 1 disuse.

Tens position Units position
Option mode to
Function Page Mode of the option of the option New value
change
number number
Indication 0 D 2 1 7 1

Detection of errors
X If an error occurs during the operation, an LED flickers and the operation is stopped except the LED.
X If you re-operate the air conditioner, it operates normally at first, then detect an error again.
X If you turn off the air conditioner when the LED is flickering, the LED is also turned off.
X If you re-operate the air conditioner, it operates normally at first, then detect an error again.
X When E108 error occurs, change the address and reset the system.Ex.) When address of the indoor unit #1 and #2
are set as 5, address of the indoor unit #1 will become 5 and indoor unit #2 will display E108, A002.
OOn Flickering X Off
LED Display
Abnormal condition Error code
Error on indoor temperature sensor (Short or Open) E121

1. Error on Eva-in sensor (Short or Open) E122
2. Error on Eva-out sensor (Short or Open) E123
3. Discharge sensor error (Short or Open) E126
Indoor fan error E154
1. Error on outdoor temperature sensor (Short or Open) E221

2. Error on cond sensor E237
3. Error on discharge sensor E251
Other outdoor unit sensor error that is not on the above list
1. When there is no communication between the indooroutdoor units for
2 minutes E101
2. Communication error received from the outdoor unit E102
3. 3 miniute tracking error on outdoor unit E202
4. Communication error after tracking due to unmatching number of E201
installed units E108
5. Error due to repeated communication address E109
6. Communication address not confirmed
Other outdoor unit communication error that is not on the above list
Self diagnosis error display
1. Error due to opened EEV (2nd detection) E151
2. Error due to closed EEV (2nd detection) E152
3. Eva in sensor is detached E128
O
4. Eva out sensor is detached E129
5. Thermal fuse error (Open) E198
1. COND mid sensor is detached E241
2. Refrigerant leakage (2nd detection) E554
3. Abnomally high temperature on Cond (2nd detection) E450
4. Low pressure s/w (2nd detection) E451
5. Abnomally high temperature on discharged air on outdoor unit E416
(2nd detection)
6. Indoor operation stop due to unconfirmed error on outdoor unit E559
7. Error due to reverse phase detection E425
8. Comp stop due to freeze detection (6th detection) E403
9. High pressure sensor is detached E301 O
10. Low pressure sensor is detached E306
11. Outdoor unit copression ration error E428
12. Outdoor sump down_1 prevetion control E413
13. Compressor down due to low pressure sensor prevention control_1 E410
14. Simultaneous opening of cooling/heating MCU SOL valve E180
(1st detection)
15. Simultaneous opening of cooling/heating MCU SOL valve E181
(2nd detection)
Other outdoor unit self-diagnosis error that is not on the above list
EEPROM error E162
EEPROM option error E163

4-2 Troubleshooting for outdoor unit
The table below list the self-diagnostic routines. For some of error codes, you must contact an authorized service centre.
If an error occurs during the operation, it is displayed on the outdoor unit PCB LED, both MAIN PCB and INVERTER PCB.
No. Error Code Meaning Remarks

1 E108 Error due to duplicated communication address Check on repeated indoor unit main address
Error on room temperature sensor of indoor unit (Short or
2 E121 Indoor unit Room Thermistor Open/Short
Open)
3 E122 Error on EVA IN sensor of indoor unit (Short or Open) Indoor unit EVA_IN Thermistor Open/Short
4 E123 Error on EVA OUT sensor of indoor unit (Short or Open) Indoor unit EVA_OUT Thermistor Open/Short
Indoor unit Float Switch Open/Short Drain
5 E153 Error on float switch (2nd detection)
Pump operation Check
6 E154 Indoor fan error Check on indoor unit indoor Fan operation
Thermal Fuse Open Check of indoor unit
7 E198 Error on thermal fuse of indoor unit (Open)
Terminal Block
Communication error between the indoor unit and outdoor
unit (Pre-tracking failure or when the actual number of indoor
units are different from the indoor unit quantity setting on the
8 E201 outdoor unit) Check indoor quantity setting in outdoor
Error due to communication tracking failure after initial power
is supplied (The error occurs regardless of the number of
units.)
Communication error between indoor unit and outdoor unit
Check electrical connection and setting
9 E202 (When there is no response from indoor units after tracking is
between indoor unit and outdoor unit
completed)
Communication error between the outdoor unit and main
Check electrical connection and setting
10 E203 micom (For PF #4 to #6 controllers, error will be determined
between indoor unit MAIN PBA - INVERTER PBA
from the time when the compressor is turned on.)
11 E221 Error on outdoor temperature sensor (Short or Open) Check Outdoor sensor Open / Short
12 E231 Error on outdoor COND OUT sensor (Short or Open) Check Cond-Out sensor Open / Short
Error on discharge temperature sensor of compressor 1 (Short
13 E251 Check Discharge sensor Open / Short
or Open)
14 E320 Error on OLP sensor (Short or Open) Check OLP sensor Open / Short
15 E403 Compressor down due to freeze protection control Check Outdoor Cond.
16 E404 System stop due to overload protection control Check Comp. when it starts
17 E416 System stop due to discharge temperature -
1. Check if the service valve is open
2. Check for refrigerant leakage (pipe
connections, heat exchanger) and charge
refrigerant if necessary
18 E422 Blockage detected on high pressure pipe
3. Check if there's any blockage on the
refrigerant cycle (indoor unit/outdoor unit)
4. Check if additional refrigerant has been
added after pipe extension
19 E425 Reverse phase or open phase Check whether 3 phase is reversed or opened.
Heating operation restricted at outdoor temperature over
20 E440 HEATING
Theat_high value
Cooling operation restricted at outdoor temperature below
21 E441 COOLING
Tcool_low value
22 E458 Fan speed error FAN1 ERROR

No. Error Code Meaning Remarks
23 E461 Error due to operation failure of inverter compressor -
24 E462 System stop due to full current control -
25 E463 Over current trip / PFC over current error Check OLP sensor
26 E464 IPM Over Current(O.C) IPM
27 E465 Comp. Over load error -
28 E466 DC-Link voltage under/over error Check AC Power and DC Link Voltage
Error due to abnormal rotation of the compressor or
29 E467 Check Comp wire
unconnected wire of compressor
30 E468 Error on current sensor (Short or Open) Check Outdoor Inverter PBA.
31 E469 Error on DC-Link voltage sensor (Short or Open) -
32 E470 Outdoor unit EEPROM Read/Write error (Option) Check Outdoor EEPROM Data
33 E471 Outdoor unit EEPROM Read/Write error (H/W) Check Outdoor EEPROM PBA
34 E472 AC Line Zero Cross Signal out -
35 E473 Comp Lock error -
36 E474 Error on IPM Heat Sink sensor of inverter 1 (Short or Open) Check Outdoor Inverter PBA.
37 E475 Error on inverter fan 2 FAN2 ERROR
38 E484 PFC Overload (Over current) Error Check Outdoor Inverter PBA.
39 E485 Error on input current sensor of inverter 1 (Short or Open) Check Outdoor EEPROM PBA
40 E500 IPM over heat error on inverter 1 Check Outdoor Inverter PBA.
41 E508 Smart install is not installed -
42 E554 Gas leak detected Check the refrigerant
43 E556 Error due to mismatching capacity of indoor and outdoor unit Check the indoor and outdoor unit capacity
45 E590 Inverter EEPROM Checksum error -
46 E660 Inverter Boot Code error -

4-3 Troubleshooting by symptoms
4-3-1 Indoor temperature sensor (open/short)
Indoor unit display
Symptom In case of open or short circuit of indoor temperature sensor
Failure Short or leakage of the corresponding sensor
Is indoor temperature
Yes
sensor disconnected from the
connector in PCB?
No Restart the system after connecting

to the PCB connector
Remove the indoor temperature sensor

connector from the PCB and measure the
resistance between two terminals
<Temperature sensor
resistance value>
Current
Resistance
temperature
(k)
(C)
40 5.800
35 6.900
In this case, is the resistance Yes
value out of range in the temperature 30 8.300
table on the right? 25 10.00
20 12.10
No Indoor temperature sensor 15 14.70
failure (replace)
10 18.00
Restart the system after replacing the PCB 5 22.00
0 28.30
-5 33.90
-10 42.30

4-3-2 Indoor heat exchanger temperature sensor (open/short)
Indoor unit display
Symptom Short or open circuit of indoor heat exchanger temperature sensor
Failure Short or open circuit in the corresponding sensor
Is the indoor heat exchanger Yes

temperature sensor connector disconnected
from the PCB?
No Restart the system after

connecting the connector to PCB
Remove the indoor heat exchanger
temperature sensor connector from
the PCB and measure the resistance
between two terminals
<Temperature sensor
resistance value>
Current
Resistance
temperature
(k)
(C)
40 5.800
35 6.900
In this case, is the resistance Yes
value out of range in the temperature table 30 8.300
on the right? 25 10.00
20 12.10
Failure of the indoor heat
No 15 14.70
exchanger temperature sensor
(replace) 10 18.00
Restart the system after replacing the PCB
5 22.00
0 28.30
-5 33.90
-10 42.30

4-3-3 Indoor FAN error
Indoor unit display
Symptom Indoor unit fan does not run /Runs at excessive high speed and stops
Failure Check if the motor connector is disconnected/ check the motor fan assembly status
Is the motor connector Yes

disconnected from the PCB?
Connect the connector to

PCB and restart the unit
No
Is there foreign substance Yes

stuck in the motor fan?
Yes Remove the foreign substance

and restart the unit
Replace the PCB and restart the unit

4-3-4 Communication error after finishing Tracking
Indoor unit display
Symptom Communication error between the indoor and outdoor unit for two minutes
Failure Communication error between the indoor unit and outdoor unit
Is there a response from the indoor PCB? No Check the communication cable and
(LED01 (RED) is not ON) replace the indoor unit PCB
Yes LED01
Remove the communication cable

connecting the outdoor unit to indoor unit,
and measure the signal on LINE 2 of the
outdoor unit with a scope
In this case, is the

voltage waveform between the lines square No
wave with amplitude over 0.7V as shown
in the following picture?
Check the communication

Yes cable in the outdoor unit PCB
and replace the PCB
Reconnect the cable connecting

the outdoor unit to the indoor unit
and restart the unit.
If the communication still doesnt work,
replace the indoor unit PCB.
Good
Bad
+0.7V
-0.7V

4-3-5 Indoor unit float sensor error
Indoor unit display
Symptom The indoor unit floating sensor is open and that state is maintained for more than one minute
Increase in the drain pan water level due to failure of the indoor unit drain pump,
Failure
or float sensor failure
Error occurs
Remove the floating sensor

connector connected to the indoor unit No
PCB and the resistance measured between the
two terminals. Is the resistance ?
(open circuit) Reassemble the floating sensor
connector and reset the outdoor unit
power. (Indoor unit power reset is
required)
Yes
No
Same error occurs again
Is the water level in the drain pan high?
Yes
Yes No
Replace the indoor unit PCB
Reset the indoor unit power and Normal operation
check the operation of the drain pump.
(it vibrates when operating)
Replace the floating sensor

when it fails and reset the
Does drain pump operate No
indoor unit power
when compressor operates?
Drain pump PCB

No
Is the terminal voltage around
Yes AC 220V?
Yes
Is the water level in No
drain pan decreasing?
Yes Replace the drain pump Replace the indoor unit PCB
Normal operation
t 'MPBUTFOTPSFSSPSJTDMFBSFEPOMZ
Replace the drain pump when the indoor power is reset

4-3-6 EEPROM circuit failure
Indoor unit display
Symptom EEPROM circuit failure
Failure EEPROM component failure, EEPROM circuit parts missing/damaged/soldering failure
Are the EEPROM circuit

components in good conditions? Yes
(missing components / damage /
soldering failure)
Replace the PCB if the restart fails
No
Restart the unit after replacing the PCB

4-3-7 Outdoor unit is not powered on Initial diagnosis
1. Check items
1) Is the power supply voltage 220V?

2) Is the AC power connected correctly?
3) Are the LEDs in the main PCB and inverter PCB of the outdoor unit ON?
4) Is the input power voltage of the indoor unit 220V?
5) Is the wired remote controller connected correctly?
2. Check procedure
Turn off the main power switch

(circuit break of power outlet) and turn on
again after 30 seconds.
Is the outdoor unit power No

Check the input power
supply (L-N) 220V?
Yes
Is the outdoor unit power No

Check the connection of the terminal block
voltage (L-N) 220V?
Yes
Is the voltage between

No
the terminal 2 (~) and 4 (~) of the Replace the inverter PBA
bridge diode 220V?
Yes
No
Is the fuse connected? Replace the fuse
Yes
No
Is the resistance value of R001 200? Replace the inverter PBA
Yes
Cont.
Samsung Electronics
4-19 4-19
Outdoor unit is not powered on Initial diagnosis (cont.)
Cont.
Yes
Is the reactor connector No

Connect the reactor
connected correctly?
Yes
Replace the PBA.

4-4-1 Communication error
1. 1.Checklist :
1) Is the cable between the indoor unit and outdoor unit connected correctly?
2) Isn't the power cable and communication cable cross?
2. Troubleshooting procedure
Restart after power off.
No
Is the communication error occurred again? Terminate the service
Yes
Is the connection of power cable and No

Correct the wrong cable
communication cable normal?
Yes
Is the power is normal? No

Exchange the PBA of no power unit
(check the LED Lamp
Yes
Exchange the indoor unit PBA.
Yes
No
Is the communication error occurred again? Terminate the service.
Yes
Exchange the outdoor unit PBA.

4-4-2 Outdoor temperature sensor error
1. 1.Checklist :
1) Is the cable between the indoor unit and outdoor unit connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
4) Is the resistance value of sensor connection pull-up correct?
4-4-2-1. Troubleshooting procedure (PF2)
Is the sensor connector(CN251) connected No

Reconnect the sensor connector.
correctly in accordance with a color(BLU,6PIN)?
Yes
Sensor Replace
Is the sensor resistance value #1-#2 No
Sensor resistance value : 20C - 12.09kohm
10kohm3% at the room temperature
30C - 8.31kohm
of 25C
35C - 6.94kohm
40C - 5.83kohm
Yes
Connect the sensor to PBA connector (6pin)

supply power and measure the voltage of
#1-#2 in the connector
Yes
Below 0.5V or Over 4.5V? Exchange the PBA of no power unit
No
Micom error or connector check
Yes
Exchange the Outdoor PBA


correctly in accordance with a colorRED,4PIN)?
Yes
Sensor Replace
30C - 8.31kohm
of 25C
35C - 6.94kohm
40C - 5.83kohm
Yes

Yes
Below 0.5V or Over 4.5V? Exchange the PBA of no Ourdoor PBA
No
Yes

4-4-3 Outdoor Coil temperature sensor error
1.Checklist :
1) Is the sensor connected correctly?


Yes
Sensor Replace
30C - 8.31kohm
of 25C
35C - 6.94kohm
40C - 5.83kohm
Yes

Yes
Below 0.5V or Over 4.5V? Exchange the Outdoor PBA
No
Yes


Yes
Sensor Replace
(CN501) 10kohm3% at the room temperature
30C - 8.31kohm
of 25 25C
35C - 6.94kohm
40C - 5.83kohm
Yes
Connect the sensor to PBA connector(4pin)

Yes
No
Yes

4-4-4 Outdoor Discharge temperature sensor error
1.Checklist :
1) Is the sensor connected correctly?


Yes
Sensor Replace
Sensor resistance value : 20C - 242kohm
30C - 166ohm
of 25C
35C - 138ohm
40C - 115kohm
Yes

Yes
No
Yes


Yes
Is the sensor resistance value #3-#4 No Sensor Replace

(CN501) 10kohm3% at the room temperature Sensor resistance value : 20C - 242kohm
of 25 25C 30C - 166ohm
35C - 138ohm
Yes 40C - 115kohm
Connect the sensor to PBA connector(4pin)

Yes
No
Yes

4-4-5 Outdoor Discharge over temperature error
1.Checklist :
1) Check the discharge temperature in the outdoor unit

2) Check the compressor locking or gas leak
3) 3) Download the EEPROM data
after 30min ~ 1Hr
No
Is the discharge over temperature sensor error Terminate the service
appeared again?
Yes
The condition is too poor for air conditioner to

operate
Wait until discharge temperature is decreased
Restart after power off
Is the discharge over temperature sensor error No Terminate the service

appeared again?
Yes
Download the EEPROM data
Is the discharge over temperature sensor error No

Terminate the service
appeared again?
Yes
Exchanged the Compressor

4-4-6 Outdoor Fan motor error
1.Checklist :
1) Are the input power voltage and the power connection correct?
2) Is the motor wire connected to the outdoor PBA correctly?
3) Is there no assembly error or none-assembly in the terminal of motor wire connector?
4) Is there no obstacle at the surrounding of motor and propeller?
No Power off and Separate the Fan motor wire

Does the fan rotate?
from CN901 on Outdoor PBA
Yes
Reassemble the fan wire and input the power

Yes
again Is there short among each pin #1~#6 Exchange the Fan motor
No
Is the fan error appeared again? Terminate the service
No
Yes
No Follow the check procedure of outdoor unit

Is the voltage of CN901 #1-#3 over 250Vdc power supply error check
Is the voltage of CN901 #3-#5 and #3-#6 with in No

1Vdc~15Vdc during the operation?
Yes
PBA problem or Motor problem

Change the PBA first and check the operation
Exchange the Fan motor

4-4-7 Compressor starting error
1.Checklist :
1) Is the connection of cable for the compressor?

2) Is the compressor wire is connected clockwise? U(RED)-V(BLU)-W(YEL)
3) Is the interphase resistance of compressor normal?
No
Is the restart error occurred again? Terminate the service
Yes
No Connect the comp wire normally

Is the connection of compressor wire is
normal?
Yes
Is the restart error occurred again? No

Yes
Is the compressor body and interphase Yes

resistance insulated?
No

4-4-8 Compressor wire missing error/rotation error
1.Checklist :
1) Is the connection of cable for the compressor?

2) Is the compressor wire is connected clockwise? U(RED)-V(BLU)-W(YEL)
No
Is the restart error occurred again? Terminate the service
Yes
No Connect the comp wire normally

Is the connection of compressor wire is
normal? (PBA and Compressor)
Yes
Is the restart error occurred again? No

Yes

No

4-4-9 O.C(Over Current) error
1.Checklist :
1) Is the IPM Shunt(PF2:R451,R452,R453,PF3:R413,R414,R415) resistance value correct? Check the resistor is opened
2) Is the condition of surrounding temperature abnormal overload?
3) Is there any problem as like the temperature sensor separation or measurement value error?
No
Is the O.C error occurred? Terminate the service
Yes
Is the connection of compressor wire is No Connect the comp wire normally

normal?
Yes
Is the restart error occurred again? No Terminate the service
Yes
Is the condition of indoor/outdoor No

Restart after returning to the normal load
temperature normal load?
Yes Yes Is the O.C error No

occurred again?
Is the position of temperature sensor and No Correct the sensor position or exchange the
sensing value normal? sensor
Yes

No

4-4-10 DC_link voltage sensor error
1.Checklist :
1) Is the input voltage of outdoor terminal block is normal?

2) Is the reactor wire connected?
3) Is the DC_link capacitor(PF2:CE101,CE102,CE103,PF3:CE001,CE002,CE003,CE004)) assembled in accordance the specification?
(Outdoor PBA)
4) Is the DC_link resistor(PF2:R104,R106,R107,R108,PF3:R004,R005,R006,R007) value is normal? (Outdoor PBA)
No
Is the connected of reactor wire? Connect the reactor wire
(PBA-Reactor)
Yes

Start the operation (cooling mode or heating
mode)
Is the DC_link voltage (CE101 or CE001) is Check the power input

No
normal in operation mode?
Normal range(280Vdc~320Vdc)
Yes
Is the DC_link sensing voltage(R104 or R004) is normal in No

operation mode?
Normal range (0.2Vdc~2.8Vdc)
Yes
No
Is the reactor insulation damaged? Exchange the Outdoor PBA
No
Exchange the Reactor

4-4-11 DC_link voltage under/over error, Over voltage protection error/PFC over load
1.Checklist :
1) Is the input voltage of outdoor terminal block is normal?

4) Is the DC_link capacitor(PF2:CE101,CE102,CE103,PF3:CE001,CE002,CE003,CE004)) assembled in accordance the specification? (Outdoor PBA)
5) Is the DC_link resistor(PF2:R104,R106,R107,R108,PF3:R004,R005,R006,R007) value is normal? (Outdoor PBA)
No
Is the connected of reactor wire? Connect the reactor wire
(PBA-Reactor)
Yes
Is the the input voltage is nomal? No Check the input power in the powercord.
Normal range(180Vac ~ 270Vac)
Yes

Start the operation (cooling mode or heating
mode)
Yes
Is the DC_link voltage (CE101 or CE001) is normal in operation No

Check the input power
mode?
Normal range(280Vdc~320Vdc)
Yes
Is the DC_link sensing voltage(R104 or R004) is normal in No

operation mode?
Normal range (0.2Vdc~2.8Vdc)
Yes
No
Is the reactor insulation damaged? Exchange the Outdoor PBA
Yes
Exchange the Reactor

4-4-12 DC_link voltage sensor error
1.Checklist :
1) Is the PFC Shunt(PF2:R062,R063,PF3:R807,R808,R809) resistance value correct? Check the resistor is opened
Yes
No
Is the condition of indoor/outdoor Restart after returning to the normal load
Yes No
Yes Is the I_trip error
occurred again?
No Correct the sensor position or exchange the

Is the position of temperature sensor and the sensing value sensor
normal?
Yes
Is the connection cable for the compressor and No

Correct the cable connection
power terminal normal?
No

4-4-13 Current sensor error/Input current sensor error
1.Checklist :
2) Is the IPM Shunt(PF2:R451,R452,R453,PF23:R413,R414,R415) resistance value correct? Check the resistor is opened
3) Is there no short or open around IC451(PF2) or IC451,IC452(PF3)?
Yes
No
Is the PFC shunt and IPM shunt resistance Exchange the Outdoor PBA
value correct?
Yes
No
Is the current sensor error appeared again?
Yes

4-4-14 Heatsink sensor error/Heatsink over heat
1.Checklist :
1) Are there screws assembly in PBA-heatsink?

2) Is the gap PBA-heatsink
3) Is the fan operation normal?
4) Is the cover assembly in control-box normal?
Yes
No
Are there screws in PBA-heatsink? Fastening the screw
(4 screws)
Yes
No Check the fan connection

Is the fan operation normal?
Change the Fan motor
Yes

4-4-15 Comp Vlimit error/Comp current limit error
1.Checklist :
Yes
No
IIs the O.C error occurred? Terminate the service
Yes
Is the connection of compressor wire is No

Connect the comp wire normally
normal?
Yes
No
Is the O.C error occurred again? Terminate the service
Yes
Is the condition of indoor/outdoor No

Restart after returning to the normal load
No
Yes Yes Is the O.C error occurred
again?
Is the position of temperature sensor and No Correct the sensor position or exchange the
sensing value normal? sensor
Yes
Is the compressor body and interphase No

No

4-4-16 EEPROM error/OTP error
1.Checklist :
1) Is there a short around micom?

2) Is there a short around IC202(PF2) or IC701(PF3)?
3) Did you download or insert EEPROM IC, after changing outdoor PBA?
power off and download EEPROM data

(or. Insert the service EEPROM IC)
Restart after power off No

Is the error appeared again?
Yes

4-4-17 AC zero cross signal error
1.Checklist :
1) Check the power condition at customer's house (Is there any power noise?)
2) Have been there power failure?
Is the AC line zero cross signal error appeared No

again?
Yes

4-4-18 Operation condition secession error
1.Checklist :
1) Check the temperature around the outdoor unit.
Is the operation condition secession error No

appeared again?
Yes
* Heating mode *
* Cooling mode *
Is the outdoor temperature over 40C or under
Is the outdoor temperature under C?
-30C?
Yes
The temperature condition is too poor to operate.

Wait until temperature is changed

4-4-19 Capacity miss match error
1.Checklist :
1) Check the Btu between indoor and outdoor unit

2) Check the indoor unit option and outdoor unit EEPROM data
Is the rated Btu between indoor unit and No Exchange the one of them according to the
outdoor unit? exact model spec
Yes
Reset the option code again at indoor unit
Is the capacity miss match error appeared No

again?
Yes
No
Is the capacity miss match error appeared Terminate the service
again?
Yes

Exchange the Indoor PBA

4-4-20 Gas leak error
1.Checklist :
1) Is the position of indoor Eva_in sensor normal?

2) Check the pipe crack
3) Check the EEV valve connection in Outdoor unit
4) Check the refrigerant was charged
No
Is the position of indoor eva_in sensor normal? Indoor sensor take the normal position
Yes
Yes
No
Is the gas leak error appeared again? Terminate the service.
Yes
Check the EEV valve operation.
Yes
No
Is the EEV valve connection normal? Connect the EEV valve.
Yes
Is the EEV valve is operation? No

Change the EEV valve
Check the sound of EEV valve after power on.
Yes
No Check the pipe crack.

Is the pressure of refrigerant normal?
Fill up the refrigerant.
Yes
Exchange the Indoor PBA


5. PCB Diagram
5-1 Indoor Unit
MAIN PCB
AC012MNADCH / AC018MNADCH / AC024MNADCH / AC030MNTDCH / AC036MNTDCH
4 5 6 7 8
10
1
8
11
2
12
13

CNP101-POWER CN303-COM1 CN701-BLDC FAN CN140-FUSE CHECK
#1 : L #1~2 : COMMUNICATION SIGNAL #1 : DC 310V #1 : THERMAL FUSE SIGNAL
#2 : NOT USED #2 : NOT USED #2 : GND
#3 : N #3 : GND
#4 : PWM SIGNAL
#5 : FEEDBACK SIGNAL
CN805-SPI CN802-STEP UP/DOWN CN801-EEV CN401-ROOM

#1~2 : GND #1 : DC 12V #1~4 : EEV SIGNAL #1 : OOM TEMPERATURE SENSOR
#3 : SPI CONTROL SIGNAL #2~5 : LOUVER SIGNAL #5~6 : DC 12V SIGNAL
#4 : NOT USED #2 : GND
CN403-EVA IN/OUT/DIS CN501-DISPLAY CN201-EEPROM CN302-DOWNLOAD

#1 : EVA IN TEMPERATURE SENSOR #1~3 : LED SIGNAL #1 : GND #1~8 : DOWNLOAD SIGNAL
SIGNAL #4 : REMOCON SIGNAL #2 : NOT USED #9 : GND
#2 : GND #5 : GND #3 : DC 5V #10~11 : DC 5V
#3 : EVA OUT TEMPERATURE SENSOR #6 : DC 5V #4~7 : EEPROM SIGNAL #12~16 : DOWNLOAD SIGNAL
SIGNAL #7~8 : REMOCON SIGNAL #17 : GND
#4 : GND #9~11 : NOT USED #18~20 : DOWNLOAD SIGNAL
#5 : DISCHARGE TEMPERATURE SENSOR
SIGNAL
#6 : GND
CN301-to 2WIRE SUB

#1~2 : COMMUNICATION SIGNAL
#3~4 : SUB PBA SIGNAL
#5 : EXTERNAL CONTROL SIGNAL
#6 : COMP CHECK SIGNAL
#7 : ERROR CHECK SIGNAL
#8 : DC 5V
#9 : GND
#10 : DC 12V
#11~14 : COMMUNICATION SIGNAL

Sub PCB
CN1-2WIRES COMM.
#1,#2,#19,#20:COMM. SIGNAL
#3,#18:EXTERNAL CONTROL
#4,#17:COMP CHECK
#5,#16:ERROR CHECK
#6:VCC(DC5V)
#7,#14:GND
#8,#13,#15:DC12V
#9~#12:COMM. SIGNAL

5-2 Outdoor Unit
AC012KXADCH
Main PCB
1 3 5 6 8 10 12 13 15 17
2 4 7 9 11 14 16
NO Description
1 SMPS POWER: YW396-03AV BLU
2 4WAY:YW396-03AV WHT
3 REACTOR:DBT081-2P WHT
4 BLDC FAN:YW396-06V WHT
5 COMM:YW396-02V RED
6 SUB PBA POWER:SMW200-05P BLK
7 EEV1:SMW250-05 RED
8 COMP:DBT061-3P WHT
9 SMPS: SMW250-03 BLU
10 EEPROM:B7P-MQ WHT
11 TEMP SENSOR: SMW200-08P WHT
12 MAIN DOWNLOAD:YDW200-20 BLK
13 SUB PBA: SMW200-10P BLK
14 DRED:SMW250-05 WHT
15 INV DOWNDOWN: YDAW200-20TR BLK
16 SUB PBA: SMW200-10P WHT
17 ENABLE CGND: SMW250-03 RED

QAC018JXADCH
Main PCB
5 4 3 2 1 6 7 8 9 10 11 12

CN030 : 4WAY VALVE CN951 : SIGNAL TO SUB PCB CN252 : THERMISTOR CN851:S-NET Communication
#1-#3 : AC220V #1 #28 : SIGNAL TO SUB PCB #1 #2 : OLP THERMISTOR #1 : DC12V
#2 : RXD
#3 : TXD
#4 : GND
CN701 : EEV CN302:Communication(COM1) CN251 : THERMISTOR CN201 : Downloader

#1 #5 : EEV SIGNAL #1 : COM1(F1) #1 #2 : OUTDOOR THERMISTOR #1 #10 : Download
#6 : DC12V #2 : COM2(F2) #3 #4 : DISCHARGE THERMISTOR
#5 #6 : COND THERMISTOR
CN901 : BLDC MOTOR CN551: Downloader CN451 : COMP POWER CN051 : Reactor
#1: DV310V #1 #10 : Download #1 : COMP U-Phase #1 #2 : Reactor
#3: GND #2 : COMP V-Phase
#4: DC15V #3 : COMP W-Phase
#5: FAN_PWM
#6: FAN_Feedback

QAC018JXADCH
SUB PCB
1 2
CN12 : DC12V CN951 : SIGNAL TO MAIN PCB

#1 : DC12V #1 #28 : SIGNAL TO MAIN PCB
#2 : GND

QAC024JXADCH / AC030JXADCH, AC036JXADCH
MAIN PCB
20 19 18 17 16 15 14 13 12
11
10
1
9
2
4 8
5 6 7
No Part Code Local Function Description

1 3711-003404 CN703 BASE-HEATER YW396-03AV BLU
2 3711-003406 CN702 4WAY-1 YW396-03AV YEL
3 3711-003407 CN701 HOTGAS YW396-03AV RED
4 3711-000203 CN101 POWER YW396-03AV WHT
5 3711-002001 CN306 DOWNLOAD YDW200-20P BLK
6 3711-007817 CN806 EEPROM B7P-MQ WHT
7 3711-000024 CN501 MODE SELECTOR SMW250-03 WHT
8 DB65-00320A CN304 DRED DAPC-2009-6P BLK
9 3711-000744 CN103 EARTH YDW236-01 WHT
10 3711-000177 CN303 COMM-INDOOR YW396-02V RED
11 3716-001162 CN003 QUIET S/W BR-7623-2P BLK
12 3711-005096 CN302 COMM-OPTION SMW200-05 BLK
13 3711-007069 CN402 HIGH PRESSURE S/W B04B-XARK-1 RED
14 3711-007325 CN401 LOW PRESSURE S/W B04B-XARK-1 BLU
15 3711-001038 CN305 COMM INV SMW250-06 WHT
16 3711-000939 CN801 ERROR/COMP CHECK SMW250-04 RED
17 3711-000176 CN12 DC12V YW396-02V BLU
18 3711-000997 CN803 EEV1 SMW250-05 BLU
19 3711-001036 CN802 EEV4 SMW250-06 BLU
20 3711-001084 CN403 OUT TEMP/COND/DISQ/OLP SMW250-08 WHT

QAC024JXADCH / AC030JXADCH, AC036JXADCH
INVERTER PCB
2 1 3 4 5 8
6 7
Reactor-A1/B1 Reactor-A2/B2 CN50(2PIN/RED)-Communication CN22-Downloader

#Reactor-A2 : WHT #Reactor-A2 : BLK #1 : RXD, #2 : TXD #1 : RXD_ATARO, #2 : TXD_ATARO
#Reactor-B2 : WHT #Reactor-B2 : BLK #3 : GND, #4 : DC 5V #3, #8 : N.C, #4 #7 : DATA signal
#5 : DC 12V, #6 : INV. SMPS signal #9 : GND, #10 : DC 5V
CN21-DAC/ENCODER CN91-FAN2 CN90-FAN1 CN71-COMP.

For S/W engineer debugging #1 : DC 360V #1 : DC 360V #1 : COMP. U-phase(RED)
#2 : N.C #2 : N.C #2 : COMP. V-phase(BLU)
#3 : GND #3 : GND #3 : COMP. U-phase(YEL)
#4 : DC 15V #4 : DC 15V
#5 : FAN RPM #5 : FAN RPM
#6 : FAN RPM feedback #6 : FAN RPM feedback

QAC024JXADCH / AC030JXADCH / AC036JXADCH
EMI PCB
2 3 1
L1-AC POWER L phase N1-AC POWER N phase CN01-AC POWER

L1 : BRN N1 : SKY-BLU #1-#3 : AC 220 240V

6. Wiring Diagram
6-1 Indoor Unit
This Document can not be used without Samsungs authorization.

6-2 Outdoor Unit
AC012KNLDCH

Q AC018JXADCH

QAC024JXADCH / AC030JXADCH / AC036JXADCH

7. Preference Sheet
7-1 Index of Model Name
Model Code
AH CH 0H 1H 2H M
H NH AH DH CH HH /H AH AH
Capacity Buyer Name
Product Type Capacity Year

AM DVM 1 BTU/H(*100) E 2012
AJ PMA 2 CMH(*10) F 2013
AC CAC (USD) / ASD 3 HP(/10) H 2014
AE EHS 4 WATT(*100) J 2015
AN VTL K 2016
PAK M 2017
AK
(Packaged System)
AG CHR
Feature Feature Power

S General Set (NASA) Code Type Remark A A(115V, 60hz, 1)
N Indoor unit (NASA) 1 1 Way CST B B(220V, 60Hz, 1)
X Outdoor unit (NASA) 2 2 Way CST C C(208~230V, 60Hz)
CST
N Mini 4 Way CST
A General Set (Non-NASA) D D(200~220V, 50Hz)
4 4 Way CST
B Indoor unit (Non-NASA) E E(220~240V, 50Hz)
H HSP Duct
C Outdoor unit (Non-NASA) M MSP Duct F F(208~230V, 60Hz, 3)
L LSP Duct G G(380~415V, 50Hz, 3)
Duct
E Fresh Air Intake Duct H H(380V, 60Hz, 3)
Ceiling Conceiled J J(460V, 60Hz, 3)
G
Duct
K K(220~240V, 50/60Hz, 1)
C Ceiling
M M(127V, 50Hz)
J Console ETC
F Floor Mounting N N (380~415V, 50/60Hz, 3)
P FAC FAC/PAC
V RAC-Jungfrau
Q RAC-Neo Forte(EEV)
T RAC-Neo Forte
D RAC-Domestic Series
RAC
R RAC-Maldive
C COOLING ONLY
RAC-New Model
A H HEAT PUMP R410a
(Slim)
7 RAC-Vivace R HEAT RECOVERY
D COOLING ONLY
Feature
R22
E HEAT PUMP
F FLAGSHIP A Cooling only
R134A
P PREMIUM B Heat Pump
D DELUXE <- Basic N N/A
S STANDARD
"/" can be removed from the buyer card if there are not enough digits.

7-2 Refrigerating Cycle Diagram
Indoor Unit Outdoor Unit
Electronic expansion valve
3-way valve
Liquid pipe
Heat exchanger Heat exchanger

Evaporator Fan Evaporator Fan
4-way valve
Gas pipe
3-way valve Aux accumulator
Compressor
Oil separator
Cooling
Heating
Leak check points
CONDENSER
High temperature and high pressure gas state coolant discharged from the compressor is converted to a liquid state as it is cooled
down by the heat emission in the outdoor condenser unit, and sent to the evaporator.
COMPRESSOR
Low temperature and low pressure coolant is compressed and sent to the cycling system
EVAPORATOR
Liquid coolant sucked in through the capillary tubes cools down the room by absorbing the surrounding heat as it evaporates
(converting from liquid to gas). (Absorbing heat required for evaporation)
SERVICE VALVE
You can open the valve by turning the need valve counterclockwise using hex wrench, and it is used for vacuum, gas purging, coolant
injection, coolant purging, and indoor-outdoor unit connection.
ACCUMULATOR
Accumulator prevents the flow of liquid-state coolant into the compressor. (Liquid-state coolant flowing into the compressor will
overload the compressor.)

This Service Manual is a property of Samsung Electronics Co., Ltd.
Samsung Electronics Co., Ltd. Mar. 2017.
Any unauthorized use of Manual can be punished under applicable
Printed in China.
International and/or domestic law.

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SYSTEM AIR CONDITIONER

INDOOR UNIT OUTDOOR UNIT

AIR CONDITIONER CONTENTS

AC012/018/024MNADCH AC030/036MNTDCH 3. Disassembly and Reassembly

12. Product Specifications ............................................................................................................... 2-1

13. Disassembly and Reassembly ............................................................................................... 3-1

14. Troubleshooting ............................................................................................................................ 4-1

4-2 Troubleshooting for outdoor unit ................................................................................................. 4-11

15. PCB Diagram ..................................................................................................................................... 5-1

16. Wiring Diagram .............................................................................................................................. 6-1

7. Reference Sheet ............................................................................................................................. 7-1

1-1 Precautions for the Service

XCheck the status of the components assembly after repair service.

1-2 Precautions related to static electricity and PL

X Do not let end users repair the products themselves.

Samsung Electronics 1-1

X A damaged power line or power plug must be replaced to prevent danger.

X Do not use multiple electric outlets.

X Connect the ground terminal when necessary.

1-4 Other precautions

X Pump Down work procedure (When uninstalling the product)

1-2 Samsung Electronics

2-1 The Feature of Product

X Built-in Cassette Type

X High Performance & Energy Saving

XLong Ambient Operation(In Low Temperature)

X Eco-friendly Product(Lead-Free, ROHS, WEEE)

X Easy installation of ultra-lightweight indoor unit

Samsung Electronics 2-1

Power Product 1, 220~240V, 50Hz 1, 220~240V, 50Hz

Power Cooling(STD) W 1220 2160

Operation Cooling(STD) A 5.7 9.4

2-2 Samsung Electronics

Power Product 1, 220~240V, 50Hz 1, 220~240V, 50Hz

Power Cooling(STD) W 2350 3150

Operation Cooling(STD) A 10.4 13.7

Samsung Electronics 2-3

Power Product 1, 220~240V, 50Hz

Power Cooling(STD) W 3870

Operation Cooling(STD) A 16.5

2-4 Samsung Electronics

Remote Control DB93-15882S 1

Batteries for Remote Control 4301-000121 2

USER & INSTALLATION MANUAL DB68-07119A 1

M4 x 16 Tapped Screws 6002-000234 2

CARD WARRNATY DB68-02596B 1

Drain Plug DB67-20011A 1

INSTALLATION MANUAL DB68-06488A 1

Samsung Electronics 2-5

M6, M8 Hex Wrench

Samsung Electronics 3-1

No Parts Procedure Remark

1 PANEL-FRONT 1) Stop the driving of air conditioner and shut off

2) Detach FILTER PRE from the PANEL FRONT.

3) Cover Panel is assembled on bottom of indoor

3-2 Samsung Electronics

4) Cover Panel is fixed to body by Hook in center area and

Side area Side area

5) Separate the hook after pushing both end of Cover