Order & Reply 0 Minute Wash & Mix 6 Minute Spooning 2 Minute

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Busyairi Alfan Ramadhan / 29115599 / Operational Management

Kristen Cookies

1. How long will it take you to fill a rush order?

Order & Reply Wash & Mix Spooning


0 Minute 6 Minute 2 Minute

Cooling Baking Heat Oven


5 Minute 9 Minute 1 Minute

Pack/Collect Money Total Time KRISTEN


3 Minute 26 Minute ROOMMATE

2. How many orders can you fill in a night, assuming you are open four hours each night?

The flow time: 26 minutes/tray


Time available: 4 Hours = 240 minutes
240 minutes
Order = = 9.2 tray = 9 trays
25 minute/tray

3. How much of your own and your roommates valuable time will it take to fill each other?

By me: 8 minutes
Wash the mixing bowl from previous batch (6 minutes)
Dish up the cookies (2 minutes)
By roommate: 4 minutes
- Set up Oven (1 minutes)
- Pack Cookie (2 minutes)
- Payment (1 minutes)

4. Because of your baking trays can hold exactly one dozen cookies, you will produce and sell cookies
by the dozen. Should you give any discount for people who order two dozen cookies, three dozen
cookies, or more? If so, how much? Will it take you any longer to fill a two-dozen cookie order
than a one-dozen cookie order?

1 dozen of cookies = $0.7 (regardless labor cost)


Assuming Kristen Cookies sold 20 dozen/day
The price of each dozen of cookie for $2 flat for every amount dozen

Cost = $0.7 x 20 = $14/day


Revenue = $2 x 20 = $40/day
Profit = Total Revenue Total Cost = $40 - $14 = $26/day
Amount Normal Price Discount Price Revenue Profit
2 Dozen $4 10% $3.6 $36 $22
3 Dozen $6 15% $5.1 $34.6 $20.2
4 Dozen $8 20% $6.4 $32 $18
5 Dozen $10 25% $7.5 $30 $16

Based on the calculation its still okay if we put discount for 2 and 3 dozen of cookie because its
still profitable enough, but if we put discount for 4 and 5 dozen of cookie it will decrease a half of
the normal profit.

5. How many food processors and baking trays will you need?

Food Processor: 1
Additional Trays: 2
Because the bottleneck operation is in the baking process so we dont need to add more food
processor. Mixing bowl can hold up to 3 dozen cookies but trays only can fit 1 dozen cookies, so
we need 2 more trays so every production can produce 3 dozen cookies.

6. Are there any changes you can make in your production plans that will allow you to make better
cookies or more cookies in less time or at lower cost? For example, is there a bottleneck operation
in your production process that you can expand cheaply? What is the effect of adding another
oven? How much would you be willing to pay to rent an additional oven?

Bottleneck: the bottleneck in the production is in the baking process

Effect of Adding another oven


Pro : will produce more cookies faster since baking is the bottleneck of the production
Con : will increase the cost of the production

How much would you willing to pay a rent an additional oven:


Assuming the profit is formulated as,

Cost = $0.7 x 20 = $14/day


Revenue = $2 x 20 = $40/day
Profit = Total Revenue Total Cost = $40 - $14 = $26/day
Monthly Profit = $780/month

The higher price that I willing to pay to rent an oven is $6/day and the daily cost will be $20/day
and it still profitable for the company and will accelerate the production process.

Profit = $40 - $20 = $20/day


Monthly Profit = $600/month

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